EE Outage in Great Dunmow, Essex, England

@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

@EE hi trying to gift data to my son but keep getting error message.. can you help.

I’m guessing that @EE won’t admit there is a problem with gifting data which is why they won’t response to my customer service tweets

@EE Try fixing your network in burton on trent 2 years of probs you lost so many customers to Vodafone

@ee broadband - shocking last 2 evenings 7-10pm, spend life trying to sort, now missing football, are these issues widespread?

@EE Yes I am it's really annoying as keep getting an automated email saying on way and can't check on my account, now being told your taking money out of my account based on old contract which I am not paying, is this fair and good customer service?

@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

@ileostomyontour @littlemissileo @EE Appalling to treat anyone in that manner. Even more so if in urgent need!

@EE Hi David. It was a most unhelpful message. Something along the lines that there’s a problem. Just got home. All seems to be working ok now. Thanks

Sorry for the quick influx of tweets @EE been well I don’t like to swear so let’s just say piss poor

I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

@EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

@EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

@EE any chance of sorting your service out. Can’t make or receive calls

£16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

@EE Is it me or are ee the worst network coverage about All I would like is some answers

@EE Is it me or are you the worst network coverage in the UK

@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!

@EE help please

@EE It’s back to normal now but when I sent the tweet out there was a problem

@MarcAllera @bt_uk @EE Can you tell me why I pay for a fast service and you are incapable of providing that service impeding my ability to work from home and after waiting over 90 mins to get customer services maybe it’s quicker to walk from Kent to Sheffield to ask in person ?

@EE For anyone reading this in the future thinking EE must be really great to help out in this situation. No, they didn't help. They tried to sell us something we don't need.

@EE the phone and data service in NN67SQ continues to be problematic. What is being done to improve the service I pay for?

@EE Good Morning - I am receiving mail from EE fo a customer named Anthony Razmos. The address is my home for past 20 years and I do not know any Mr. Razmos. My house is the only property in post code SL1 8DG so there must be an error on your database. How can this be corrected?

@EE Any chance you can sort the signal in margam, port Talbot. It has been awful for weeks!

@EE hi there I’m trying to contact yourselves about a upgrade. I wish to cancel as I can’t get through to yourselves, phone been put down twice in the last 15mins

@chrisMcG4 @EE @LMcgonigall Why are you using a wifi extender? That's your problem