EE

EE Outage Report in Braintree, Essex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Braintree, Essex, England 01/23/2026 04:10

January 23: Problems at EE

EE is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • TrevorDaw Trevordaw (@TrevorDaw) reported from Eight Ash Green, England

    @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

  • timb551 Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • Marjar13 Martin Richards (@Marjar13) reported from Sudbury, England

    @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

  • KirstenJayn Kirsten (@KirstenJayn) reported from Great Notley, England

    @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

  • paulparkhurst paul parkhurst (@paulparkhurst) reported from Boreham, England

    @EE any chance of sorting your service out. Can’t make or receive calls

  • bryer Bryer (@bryer) reported from Kelvedon, England

    @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

  • lou26chris louisa hardy (@lou26chris) reported from Sudbury, England

    @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Heybridge, England

    @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

  • jayfreund James Freund (@jayfreund) reported from Earls Colne, England

    @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

  • AlexDay96 AD (@AlexDay96) reported from Halstead, England

    £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

  • GundamBuilderUK Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • theessexbird Zoe Dennis (@theessexbird) reported from Marks Tey, England

    @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

  • ChelmsfordAhmed Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • neal_with_an_A Neal Francis (@neal_with_an_A) reported from Messing, England

    Just called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!

  • hattieholmes_ Hattie Holmes (@hattieholmes_) reported from Braintree, England

    @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • takoronga takoronga (@takoronga) reported

    @GeorgeMonbiot Absolutely horrible for you and your poor dad in what is such a sad time. My mum had an @EE account and when I phoned they put me through to a person who specifically dealt (really kindly and efficiently) with everything. Why can’t @VodafoneUK do that? Nasty company!

  • SheikhAlJamal Jamal (@SheikhAlJamal) reported

    @Grace_Johns1 @EE I can’t speak out about important issues in the world?

  • thisleejones Lee Jones (@thisleejones) reported

    @EE they can explain what is your Dwayne from #Cardiff St David’s stores problem. Why he stank of recently regurgitated Sambuca, why he never smiles, why he’s barely audible, why he can’t make eye contact, why the rest of his team have all progressed yet he is stuck there.

  • WarrenTruthSee Warren Jones (@WarrenTruthSee) reported

    @EE EE virtue signalling for a few likes 🥱🥱 just reduce the bills and sort out your shocking service in Lancaster it’s absolutely non existent. Was promised a discount on my bill never materialised

  • nobuchan_oda dont know yet (@nobuchan_oda) reported

    @EE My internet hasn’t been working properly for like 2 weeks now. Totally leaving this network for another one

  • thisleejones Lee Jones (@thisleejones) reported

    @EE Ashleigh, Olivia, I hope nobody you care about will go through an experience like this. For shame on you both, you parents fails you! You’ll be a failure to your kids. I hope you never have old people crying that they cannot contact you.

  • thisleejones Lee Jones (@thisleejones) reported

    @EE please provide the name of your customer care director, the most senior person in your team.

  • creedeh Sir Charlie (@creedeh) reported

    @EE why is your signal so shocking in my house? So frustrating. Must be what a mole feels like.

  • thisleejones Lee Jones (@thisleejones) reported

    @EE Ashleigh, Olivia, I hope nobody you care about will go through an experience like this. For shame on you both, you parents failed you both, for shame on them and theirs. You’ll be a failure to your kids. I hope you never have old people crying that they cannot contact you.

  • Lassx Lass X (@Lassx) reported

    @EE hi my signal has gone completely . Uk .