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EE Outage Report in Braintree, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Braintree, Essex, England 01/01/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • bryer Bryer (@bryer) reported from Kelvedon, England

    @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

  • jayfreund James Freund (@jayfreund) reported from Earls Colne, England

    @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Heybridge, England

    @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • TrevorDaw Trevordaw (@TrevorDaw) reported from Eight Ash Green, England

    @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

  • paulparkhurst paul parkhurst (@paulparkhurst) reported from Boreham, England

    @EE any chance of sorting your service out. Can’t make or receive calls

  • GundamBuilderUK Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • lou26chris louisa hardy (@lou26chris) reported from Sudbury, England

    @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

  • Marjar13 Martin Richards (@Marjar13) reported from Sudbury, England

    @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

  • theessexbird Zoe Dennis (@theessexbird) reported from Marks Tey, England

    @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

  • AlexDay96 AD (@AlexDay96) reported from Halstead, England

    £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

  • hattieholmes_ Hattie Holmes (@hattieholmes_) reported from Braintree, England

    @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

  • KirstenJayn Kirsten (@KirstenJayn) reported from Great Notley, England

    @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

  • ChelmsfordAhmed Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • timb551 Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lawdhaveMRSA 𝕜𝕖𝕝𝕝𝕖𝕪 (@lawdhaveMRSA) reported

    @EE Yes he did fix it today thankfully! No issues thus far.

  • BollowTheFelly Paul Newman (@BollowTheFelly) reported

    @EE Hi my view there are no quiet times I was told, so how can there be busy times the opposite has to be true as well, my view is it is a staffing level issue, and you guys are short staffed, I eventually got through and topped up..

  • LadySs Sana (@LadySs) reported

    @EE 🤬🤬🤬🤬 was just querying my upgrade because I told the agent after he found few prices that I would think about it he put the phone down !!! Am literally sat here with my mouth open in shock 😳 you need to listen to our call DISGUSTED

  • LittleGemMeady Meady (@LittleGemMeady) reported

    @EE is there broadband issues in Fleet Hampshire??

  • hbroadbentj Henry Broadbent-Jones (@hbroadbentj) reported

    @EE Hi Andrew, appreciate it. I phoned up after and appear to have the issue resolved 👌🏻

  • Ffgtwisted James (@Ffgtwisted) reported

    @EE can you please clarify if a customer is on universal credit they can get a discounted package with yourselves?

  • LSITalent LSI Talent (@LSITalent) reported

    @EE Still nothing. Off for over 2 weeks end of October and been off again now for 10 days. Can't get anyone in customer service. Please have somebody contact me. I am co stand paying for something I don’t have.

  • OJRawlings OJ🍊 (@OJRawlings) reported

    @EE are awful to use data abroad in UAE. How are you charging me £6.75 a day for only a maximum of 500MB with no option to have unlimited data🙄

  • lawdhaveMRSA 𝕜𝕖𝕝𝕝𝕖𝕪 (@lawdhaveMRSA) reported

    @EE Everyone at EE has been very lovely and I had some extra data added to my mobile service, but I’m still paying for a service I didn’t actually receive for the majority of the month. My bill is due soon as well.

  • globalhoohan Andy Haughan (@globalhoohan) reported

    @MarcAllera @EE Why don’t you come up and meet your customers on the ‘frontline’ in Uig, Isle of Lewis. We’ve got some feedback on your customer service to share with you. Just don’t expect to make any calls or use WiFi while you visit us. Open invite, come and hear it first hand.