EE outages and service status in Braintree, England

Problems in the last 24 hours in Braintree, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Braintree, England

The most recent EE outage reports came from the following cities: Witham, and Chelmsford.

City	Problem Type	Report Time
Witham	Internet	7 days ago
Chelmsford	Phone	19 days ago
Witham	Phone	1 month ago
Witham	Wi-fi	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 4 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Brian Robinson (@Robbo_41) reported 8 minutes ago from Heybridge, England

  @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

• 
  Zoe Dennis (@theessexbird) reported 15 minutes ago from Marks Tey, England

  @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

• 
  Kirsten (@KirstenJayn) reported 15 minutes ago from Great Notley, England

  @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

• 
  louisa hardy (@lou26chris) reported 22 minutes ago from Sudbury, England

  @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

• 
  paul parkhurst (@paulparkhurst) reported 25 minutes ago from Boreham, England

  @EE any chance of sorting your service out. Can’t make or receive calls

• 
  James Freund (@jayfreund) reported 29 minutes ago from Earls Colne, England

  @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

• 
  Jack Horrey (@JackHorrey) reported 29 minutes ago from Chelmsford, England

  @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

• 
  Bryer (@bryer) reported 33 minutes ago from Kelvedon, England

  @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

• 
  Andrew_S_Hatton (@Andrew_S_Hatton) reported 37 minutes ago from Tolleshunt Knights, England

  @EE I need to report a scam SMS I am on a provider that uses EE's network but don't have an EE account.

• 
  lee jones (@jonesy23) reported 39 minutes ago from Chelmsford, England

  @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

• 
  Chloe Ahmed (@ChelmsfordAhmed) reported 41 minutes ago from Chelmsford, England

  I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

• 
  AD (@AlexDay96) reported 42 minutes ago from Halstead, England

  £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

• 
  Hattie Holmes (@hattieholmes_) reported 43 minutes ago from Braintree, England

  @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

• 
  Neal Francis (@neal_with_an_A) reported 44 minutes ago from Messing, England

  Just called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!

• 
  Martin Richards (@Marjar13) reported 48 minutes ago from Sudbury, England

  @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

• 
  Trevordaw (@TrevorDaw) reported 54 minutes ago from Eight Ash Green, England

  @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

• 
  Tim Bache (@timb551) reported 56 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  businessdragonseye (@mentorthedragon) reported 2 minutes ago

  @LeilaniDowding @EE That ship has sailed. The old analogue phone network is being switched off in January. Either you have a mobile as backup or you buy a battery backup. (Uninterruptable Power Supply UPS). BT/EE or whatever their name is this week will supply them for vulnerable people.

• 
  JT (@JTXbox) reported 3 minutes ago

  @marcusoft365 @EE @XBOX I am also an EE customer, but financial circumstances atm I cant even afford the extra £80 atm even though thats an absolute steal, congrats on getting one, I managed to get the controller on Smyths though.

• 
  Luke Maguire (@_LukeMaguire) reported 10 minutes ago

  @JacobiteJen Which network? I’m like this with @EE 😒

• 
  Abby (@abz_fab) reported 11 minutes ago

  @EE my WiFi is down and I can't even log in to see why!

• 
  À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported 13 minutes ago

  🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.

• 
  CharmedOGForever🔮🧙🏼‍♀️ (@charmed_og) reported 16 minutes ago

  @loisgriff_ @EE EE are the worst! Absolutely dreadful!

• 
  Andrew Robinson (@apr9999) reported 19 minutes ago

  @EE I did call again and the woman said she'd send him a message to call me. That was over 3 hours ago. This was all about retaining me as a customer. Henry had an idea that he was going to check out and come back to me.

• 
  Martin Elliker (@MartinElliker) reported 20 minutes ago

  @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

• 
  Davie G 🇬🇧 (@fredbeare) reported 21 minutes ago

  Does anyone have any tips as to how to get a response from @EE_coapp or @EE Have tried DMs, their useless help message function and a call. Nothing Think they’ve all left this Earth. So much for their performance guarantees

• 
  Craig Johnson (@j300hno) reported 24 minutes ago

  Is it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out