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EE Outage Report in Braintree, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Braintree, Essex, England 12/27/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • theessexbird Zoe Dennis (@theessexbird) reported from Marks Tey, England

    @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

  • Marjar13 Martin Richards (@Marjar13) reported from Sudbury, England

    @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

  • ChelmsfordAhmed Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • jayfreund James Freund (@jayfreund) reported from Earls Colne, England

    @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

  • KirstenJayn Kirsten (@KirstenJayn) reported from Great Notley, England

    @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

  • lou26chris louisa hardy (@lou26chris) reported from Sudbury, England

    @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

  • timb551 Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • AlexDay96 AD (@AlexDay96) reported from Halstead, England

    £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • hattieholmes_ Hattie Holmes (@hattieholmes_) reported from Braintree, England

    @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Heybridge, England

    @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

  • TrevorDaw Trevordaw (@TrevorDaw) reported from Eight Ash Green, England

    @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

  • GundamBuilderUK Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • paulparkhurst paul parkhurst (@paulparkhurst) reported from Boreham, England

    @EE any chance of sorting your service out. Can’t make or receive calls

  • bryer Bryer (@bryer) reported from Kelvedon, England

    @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Captainbeard22 ⎊ JΛᄃK ⎊ (@Captainbeard22) reported

    @EE, could you possibly explain why I am experiencing constant buffering issues, even though I am subscribed to what is advertised as the most reliable broadband service?

  • mrhaynz Frank Grimo (@mrhaynz) reported

    @EE why am I unable to access my account? Why can’t I verify my email address because your recapture robot crap keeps resetting? I call and kept on hold forever with no answer. Are u still in business? Should I cancel my direct debit? @ee @VodafoneUK

  • RichardCorps Richard Corps (@RichardCorps) reported

    @EE I have been having both mobile and broadband issues…still no broadband(since Friday) huge impact to my business and I keep getting told different things…current reason is that “there is a known fault with power cable for the router” but it takes days to get a new one to me…

  • creda_1 Creda One (@creda_1) reported

    @EE absolutely disgusting lost over 4 hours of my life hanging on the phone to EE to terminate my contract, and NOT an iota of an answer...terrible,it's like they don't want me to leave...all the more reason to terminate my contract...how am I to terminate my contract ?????

  • GaryOKelly Gareth O'Kelly (@GaryOKelly) reported

    @EE beyond belief just how bad EE is. Been trying for 3 days to get my PUK code as yhe appalling website is unable to display it, so far today have spent 47 minutes waiting to speak to a rep, I thought if you click the thinking of leaving options then it may be prioritised.

  • Umit_Berliner Umit Imamoglu (@Umit_Berliner) reported

    @EE cant login to your website, telling me sent a passcode but got no txt

  • BorisXD Boris Gragera (@BorisXD) reported

    @EE how is it possible that in 2025 you have the worst internet coverage that I ever found in a country especially inside buildings that is 0%? @VodafoneUK you are included in this group as well. What is happening in the UK?

  • GrumpyGreyhead Dan's wardrobe furnished by Botany 500 (@GrumpyGreyhead) reported

    Yet again I find myself wondering how @ee have won Britain's best network 11 years running. Finally managed to sort out a new phone and contract after three weeks but they've added ScamGuard - a service that costs money - without actually asking me first

  • samxjacquesx Sam Jacques (@samxjacquesx) reported

    @EE I’ve spoken to 3 of your guides today who have told me I need to wait up to 10 working days to receive proof I have settled an account which I need today. Please can someone help. Surely in this day&age I don’t have to wait for the post when everything is done electronically!

  • LFC7610 LFC7610🔴 (@LFC7610) reported

    @EE , I'll add you onto the list alongside @parcelforce Parcel force employ robbing ******* , and your customer service is absolutely ******* terrible !!!! I will be cancelling all my contracts with you , and I will never use parcel force again Absolute ******* jokers 🖕🏻🖕🏻🖕🏻