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EE Outage Report in Braintree, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Braintree, Essex, England 12/12/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • theessexbird Zoe Dennis (@theessexbird) reported from Marks Tey, England

    @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

  • timb551 Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • AlexDay96 AD (@AlexDay96) reported from Halstead, England

    £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

  • GundamBuilderUK Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • bryer Bryer (@bryer) reported from Kelvedon, England

    @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Heybridge, England

    @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

  • hattieholmes_ Hattie Holmes (@hattieholmes_) reported from Braintree, England

    @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

  • TrevorDaw Trevordaw (@TrevorDaw) reported from Eight Ash Green, England

    @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

  • paulparkhurst paul parkhurst (@paulparkhurst) reported from Boreham, England

    @EE any chance of sorting your service out. Can’t make or receive calls

  • Marjar13 Martin Richards (@Marjar13) reported from Sudbury, England

    @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

  • ChelmsfordAhmed Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • KirstenJayn Kirsten (@KirstenJayn) reported from Great Notley, England

    @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

  • jayfreund James Freund (@jayfreund) reported from Earls Colne, England

    @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

  • lou26chris louisa hardy (@lou26chris) reported from Sudbury, England

    @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • transferdicky Transfer Wire (@transferdicky) reported

    @jSam1218 @EE just warning if you are going to sign up to @btbroadband - they will sign you up for 2 years - and when you need to cancel for life reasons, like leaving the country or moving to somewhere - they pretty much charge you the remainder of the contract! in my case £650!

  • kmh1314 mh131 (@kmh1314) reported

    @EE pse help. My v non techie bro with a v v old Samsung has just renewed a sim only deal with where he appears to be paying £17 a month! Surely not? Can you help us sort this out please. What should he do? Thx

  • DMCousins_ DC Trading (@DMCousins_) reported

    @EE Just rang up to ask as to why I can get a much better deal as a new customer rather than as an existing one,was simply given my cancellation cost! Fantastic customer service!

  • officialmegzie Meg (@officialmegzie) reported

    Once again @EE you’ve crashed in my area!!! I haven’t got WiFi set up in my new house yet so rely on my phone for everything!! Having to use my parents WiFi isn’t the best!!! I have 3 kids and I’m type 1 diabetic I need service!!! You seem to be down more than available

  • geordienurse tracy wilson (@geordienurse) reported

    @EE I did an upgrade order on Wednesday using online chat. I have not received an email or been told when it's likely to be delivered. If its going to be weeks I want to cancel the order

  • lynnehall 🔰LynneHall🔰#GlazersOut (@lynnehall) reported

    @EE @EEHelpdesk Pls assist.I have #EE flexi-contract. Got security update earlier today saying I need to change my password today or I won’t be able to log in.Usually log into EE using my PIN.Trying to change my password now but it’s showing as “no service”.Is the network down?

  • SandeepRaiDrums Sandeep Rai (@SandeepRaiDrums) reported

    Hi @EE I completed 3 online forms to cancel 3 sim contracts the day after I received them. It’s been over 48 hours and no one has got back to me. Do I need to be worried? Will someone get back to me? #cancelcontract #EE

  • KerryKatG9 𝐾𝑒𝑟𝑟𝑦𝐾𝑎𝑡 (@KerryKatG9) reported

    @bt_uk Hi, Something is not right here my broadband is fully working but I have had hardly any Wi-Fi signal since Tuesday on my phone? And my network @EE signal is one bar. Having to use my data due to some error with BT. Not a happy bunny as its going to cost me a fortune!

  • iuliaakalulia Iulia Nastase (@iuliaakalulia) reported

    @EE @GooglePixelFC my brand new pixel 4a doesn't pinch to zoom and the multitap keyboard is not working. Why is this phone still sold when so many have reported this issue which seems to have been caused by Android11?

  • imanuelnewton Emmanuel Newton (@imanuelnewton) reported

    @EE How do I speak to customer service on one to one as its always automated voices