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EE Outage Report in Braintree, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Braintree, Essex, England 02/27/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Braintree, Essex, England

The most recent EE outage reports came from the following cities: Chelmsford, Sudbury and Great Dunmow.

Loading map, please wait...
City Problem Type Report Time
United KingdomChelmsford E-mail
United KingdomSudbury Phone
United KingdomGreat Dunmow Phone
United KingdomSudbury E-mail
United KingdomChelmsford Phone
United KingdomGreat Dunmow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • paulparkhurst paul parkhurst (@paulparkhurst) reported from Boreham, England

    @EE any chance of sorting your service out. Can’t make or receive calls

  • timb551 Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Heybridge, England

    @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

  • hattieholmes_ Hattie Holmes (@hattieholmes_) reported from Braintree, England

    @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

  • theessexbird Zoe Dennis (@theessexbird) reported from Marks Tey, England

    @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

  • AlexDay96 AD (@AlexDay96) reported from Halstead, England

    £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

  • ChelmsfordAhmed Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • KirstenJayn Kirsten (@KirstenJayn) reported from Great Notley, England

    @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

  • jayfreund James Freund (@jayfreund) reported from Earls Colne, England

    @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

  • TrevorDaw Trevordaw (@TrevorDaw) reported from Eight Ash Green, England

    @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lydenburg1 Christopher Bayley💙 (@lydenburg1) reported

    @EE so new kit turned up to change from bt to ee, except with new ee my speed has dropped to under 5mb or nothing, plugged old bt kit in its fine. Apparently I can only speak to you by text and can't discuss to arrange an appointment, let's hope I'm in my window to cancel

  • Gamimamo Jeff Moy (@Gamimamo) reported

    @EE I did that a dozen times already. When selecting a fault with my broadband, I get redirected to the SMS service and it hangs up. Can you get someone to call me asap? I want this issue addressed.

  • JaneDegg Jane.E. (@JaneDegg) reported

    @EE I am in Germany. PAYG does NOT WORK when leaving the UK. The App doesnt as i cant login without a passcode which is sent to the number that is no longer accessible because I am outside of the UK. I cant call 150 as it does not work with PAYG. I CAN'T call other number. No PHONE!

  • ImWatson91 Sinéad Watson (@ImWatson91) reported

    @EE Your website is down. Again. I've topped up £40 and still have no connection. I'm relying on mobile data, which cost me a further £30. Your helpline isn't picking up. I'm changing provider because this is ridiculous.

  • hawkins_carole Carole Hawkins (@hawkins_carole) reported

    @EE @Ofcom For decades the broadband with @BT never was a problem - since May 2nd when you took over and installed your tacky Digital Voice the engineers are now visiting on a regular basis - don't you think you should have sorted out the technology before rushing in in order to enhance your profits.

  • Blini Belinda Turnbull 🦋🍁🌿 (@Blini) reported

    Wow, poor customer service from @BT no-show from engineer to fix fault, 20 mins on phone and no compensation for poor service! Anything to do with the @EE merger? Time to change provider?

  • JohnsNikki48371 Nikki Johns (@JohnsNikki48371) reported

    @EE Please sort out your rubbish website and app - cannot load my contract on website and app will not send me a text to log in. I would like to cancel my contract, please tell me how I can do that without having to call you and listen to hard selling....

  • WolfmannotJack Dr. rer. nat. W. Meier-Augenstein, FRSC (@WolfmannotJack) reported

    @chris_harrod @EE Look on the bright side. You can fry an egg on your phone and save on gas. Given how 5G works (on which frequency) they will never get enough cell towers up here in the Glens to guarantee line of sight coverage never mind indoor connectivity.

  • R_Wilcox89 Rick W (@R_Wilcox89) reported

    @EE what has happened to your customer service! I call to cancel my mobile contract the person then just keeps trying to update me broadband which I said no to 3 times! When I asked to raise a complaint told me I can do it online! This is just adds to my desire to leave!

  • lydenburg1 Christopher Bayley💙 (@lydenburg1) reported

    @EE Wish I had never ported from BT, after 18 mins get through to engineer, call fails and I have to start again. Absolute mickey take