EE outages and service status in Braintree, England

Problems in the last 24 hours in Braintree, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Braintree, England

The most recent EE outage reports came from the following cities: Chelmsford, Tolleshunt Knights, Sudbury, and Halstead.

City	Problem Type	Report Time
Chelmsford	TV	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 3 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Hattie Holmes (@hattieholmes_) reported 10 minutes ago from Braintree, England

  @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

• 
  paul parkhurst (@paulparkhurst) reported 10 minutes ago from Boreham, England

  @EE any chance of sorting your service out. Can’t make or receive calls

• 
  James Freund (@jayfreund) reported 18 minutes ago from Earls Colne, England

  @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

• 
  lee jones (@jonesy23) reported 21 minutes ago from Chelmsford, England

  @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

• 
  Tim Bache (@timb551) reported 21 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  Bryer (@bryer) reported 24 minutes ago from Kelvedon, England

  @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

• 
  Martin Richards (@Marjar13) reported 37 minutes ago from Sudbury, England

  @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

• 
  Kirsten (@KirstenJayn) reported 39 minutes ago from Great Notley, England

  @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

• 
  louisa hardy (@lou26chris) reported 39 minutes ago from Sudbury, England

  @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

• 
  Neal Francis (@neal_with_an_A) reported 40 minutes ago from Messing, England

  Just called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!

• 
  Trevordaw (@TrevorDaw) reported 43 minutes ago from Eight Ash Green, England

  @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

• 
  Andrew_S_Hatton (@Andrew_S_Hatton) reported 44 minutes ago from Tolleshunt Knights, England

  @EE I need to report a scam SMS I am on a provider that uses EE's network but don't have an EE account.

• 
  Chloe Ahmed (@ChelmsfordAhmed) reported 46 minutes ago from Chelmsford, England

  I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

• 
  AD (@AlexDay96) reported 47 minutes ago from Halstead, England

  £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

• 
  Zoe Dennis (@theessexbird) reported 53 minutes ago from Marks Tey, England

  @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

• 
  Brian Robinson (@Robbo_41) reported 57 minutes ago from Heybridge, England

  @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

• 
  Jack Horrey (@JackHorrey) reported 59 minutes ago from Chelmsford, England

  @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean Hazell (@Deano01973) reported 5 minutes ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  Seb (@SebParkinson) reported 6 minutes ago

  @EE I'm already on with a formal complaint about my abysmal service. Hoping you'll let me out of my contract so I can go with a provider that actually delivers what the customer is paying for.

• 
  Bryan Pinto (@bryanp247) reported 8 minutes ago

  @EE got lots of problems with my internet connection when i am out and about besides being on full data plan i now see my mobile data is switched off very unhappy with EE as I can no longer call you to sort it

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 12 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  David Echo Guild (@echopark24) reported 15 minutes ago

  Spent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?

• 
  Ian Wardell (@ian_wardell) reported 16 minutes ago

  @EE I don't understand why EE is assuming I live there already. Obviously, people will often want broadband installed before they actually move in. This surely can't be your policy? Surely they can't be that stupid??

• 
  StevieP (@stevep27a) reported 16 minutes ago

  @EE Your broadband app doesn't work and there are features that can only be done on the app - help please!

• 
  Don kk (@comm_triplev) reported 19 minutes ago

  @EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents

• 
  Pablo Camilleri (@MarlovianPablo) reported 21 minutes ago

  @EE in a world that is being taken over by ai that works how can you help on the mobile app be so dreadful!

• 
  Lynda Hull (@lyndannh) reported 21 minutes ago

  @ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.