EE

EE Outage Report in Braintree, Essex, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Braintree, Essex, England 12/12/2025 09:35

December 12: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • jayfreund James Freund (@jayfreund) reported from Earls Colne, England

    @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

  • AlexDay96 AD (@AlexDay96) reported from Halstead, England

    £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

  • hattieholmes_ Hattie Holmes (@hattieholmes_) reported from Braintree, England

    @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

  • theessexbird Zoe Dennis (@theessexbird) reported from Marks Tey, England

    @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

  • KirstenJayn Kirsten (@KirstenJayn) reported from Great Notley, England

    @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

  • ChelmsfordAhmed Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • paulparkhurst paul parkhurst (@paulparkhurst) reported from Boreham, England

    @EE any chance of sorting your service out. Can’t make or receive calls

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • timb551 Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dsdavies1 David (@dsdavies1) reported

    @PozzaMozza @Starlink @EE It’s a great product. We were lucky enough the builder that built the house put in a spare 4” pipe underground from the garage to the front gate. We did have EE out last month finally and they put the fiber in from the garage down the pipe to the gate but couldn’t connect it up as they didn’t have the correct connectors (you cat make it up). Now waiting another 6 weeks for them to maybe try again. I would have happily stuck with SL but EE are offering 1700mb for almost the same monthly price and hopefully once it’s actually up and running it’ll will have been worth the wait. The Mini can go back to being occasionally use when we go camping etc.

  • MsProcurement Mrs MacCulchie 🪬🧙👩‍🌾 🐭🐓🐘 (@MsProcurement) reported

    @EE Already reached out, after an hour on the phone, received a text advising the “complaint” was closed. Mast is not fixed, no predicted date other than “ if you’re out of service for over 7 days” I’m entitled to credit. Not chasing a freebie, I want EE to fix issue PERMANENTLY

  • imHuzefa Huzefa (@imHuzefa) reported

    @EE OK so you are useless, just like your customer care. Thanks for making that clear!

  • Joe_D_M_A Joe (@Joe_D_M_A) reported

    @fairy1927 @O2 @EE Awful

  • Joe_D_M_A Joe (@Joe_D_M_A) reported

    @fairy1927 @O2 @EE Awful

  • 1adrianlogan Adrian Logan (@1adrianlogan) reported

    @EE I’m trying to gauge how many other people are having constant problems like me with the inferior service you are providing. My original complaint from September/October still has not been resolved

  • Brossy_91 Becky (@Brossy_91) reported

    @EE WiFi calling is great but that doesn’t help when out and about in public…

  • Joe_D_M_A Joe (@Joe_D_M_A) reported

    @fairy1927 @O2 @EE Awful

  • PR4change Pr4Change (@PR4change) reported

    @HEW5Y @EE Ee have attrocious customer service

  • 1adrianlogan Adrian Logan (@1adrianlogan) reported

    @EE I’m trying to gauge how many other people are having constant problems like me with the inferior service you are providing. My original complaint from September/October still has not been resolved