EE

EE Outage Report in Braintree, Essex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Braintree, Essex, England 01/21/2026 06:50

January 21: Problems at EE

EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • lou26chris louisa hardy (@lou26chris) reported from Sudbury, England

    @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

  • TrevorDaw Trevordaw (@TrevorDaw) reported from Eight Ash Green, England

    @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

  • timb551 Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • Marjar13 Martin Richards (@Marjar13) reported from Sudbury, England

    @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

  • jayfreund James Freund (@jayfreund) reported from Earls Colne, England

    @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

  • KirstenJayn Kirsten (@KirstenJayn) reported from Great Notley, England

    @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

  • paulparkhurst paul parkhurst (@paulparkhurst) reported from Boreham, England

    @EE any chance of sorting your service out. Can’t make or receive calls

  • ChelmsfordAhmed Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • hattieholmes_ Hattie Holmes (@hattieholmes_) reported from Braintree, England

    @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

  • theessexbird Zoe Dennis (@theessexbird) reported from Marks Tey, England

    @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

  • AlexDay96 AD (@AlexDay96) reported from Halstead, England

    £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Heybridge, England

    @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • anitaguest2 Anita Guest (@anitaguest2) reported

    @ee. Can you explain why you are useless in helping us to set up a Apple watch bought elsewhere to your network??? Your customer service is not helpful at all

  • kated99x donna 🤍 (@kated99x) reported

    @EE could I have some help please?

  • BennPayne273 MangoMan27 (@BennPayne273) reported

    @EE Hi can have some help please? You just text me saying you need my trade in by October 9th but my phone may not arrive until October 8th. Why has the return period not been adjusted in light of these delays with the iPhone?

  • alisoncapel68 Alison Capel (@alisoncapel68) reported

    @EE why has my service not been switched over to new I phone 13 pro yet?

  • danieljongraham Daniel Graham (@danieljongraham) reported

    @EE It’s just painful Peter. Never once have I not had an iPhone on release date 😩😭 quick to take the early upgrade fee but by the time it gets here it’s actually after my free upgrade now at this rate.

  • sihoughton Simon (@sihoughton) reported

    @Waynelittlewood @EE Again. Insurance has nothing to do with it. The charge is completely down to the company. EE can chose not to implement the charge but are doing so because they can get away with it.

  • ScottBazeley Scott Bazeley (@ScottBazeley) reported

    Imagine how cool it would be if @ee 's upgrade page worked!! It's only been broken for at least a year that I'm aware of.

  • DaveMor16686271 Dave Morrison (@DaveMor16686271) reported

    @EE What 5G I have a 5G phone and never once picked up a 5G signal.

  • FinanceConrad Conrad Ford (@FinanceConrad) reported

    @EE I need to top up my son's £ balance using the 150 support number, but apparently the 150 number isn't working because he has no £ balance. How is that meant to work?

  • AlfieBack__ Alfie Back 💙 (@AlfieBack__) reported

    I think quite possibly EE has the single worst service I have ever had. @EE