EE

EE Outage Report in Braintree, Essex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Braintree, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Braintree, Essex, England 01/17/2026 17:40

January 17: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

  • ChelmsfordAhmed Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • timb551 Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • KirstenJayn Kirsten (@KirstenJayn) reported from Great Notley, England

    @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • TrevorDaw Trevordaw (@TrevorDaw) reported from Eight Ash Green, England

    @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

  • hattieholmes_ Hattie Holmes (@hattieholmes_) reported from Braintree, England

    @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

  • AlexDay96 AD (@AlexDay96) reported from Halstead, England

    £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

  • theessexbird Zoe Dennis (@theessexbird) reported from Marks Tey, England

    @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

  • jayfreund James Freund (@jayfreund) reported from Earls Colne, England

    @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

  • paulparkhurst paul parkhurst (@paulparkhurst) reported from Boreham, England

    @EE any chance of sorting your service out. Can’t make or receive calls

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LewtonSerena5 Elizabeth Lewton #ukcitizen2021 #HoldTheLine (@LewtonSerena5) reported

    @YardleyShooting @EE They want you to hang up🤯🤯

  • iannock Ian Nock (@iannock) reported

    @EE Nor should it require customer reporting.

  • wiltsrednecks99 BadgersNadgers 🦡 (@wiltsrednecks99) reported

    @YardleyShooting @EE Sadly- The service world is broken mike, nobody gives a Fck anymore, let alone the demoralised minimum wage folks in the @EE call centres. Customer service is just not important to them. I gave up, stopped paying EE and they had to engage then 😡 Now with giff gaff Good luck 🤞

  • Edd_ Edd (@Edd_) reported

    @EE Unless you live in the ormskirk area. Giving money off a bill doesn’t give us a good signal! How about mending the mast?

  • MrsSHA123 SHA123 (@MrsSHA123) reported

    @EE good morning. I signed up to a new SIM only contract yesterday. As I’m existing EE customer am I right in thinking I’ll use continue to use the same SIM card? Can you confirm when my new contract will be activated and will be able to see details in my EE account. Thank you.

  • lee_hallam Lee, and all that... (@lee_hallam) reported

    We should not live in an age where u CANNOT get a signal ( thats right not even two bars ) in a very big built up area where two of your major rivals are competent @ee . Absolutely horrendous service and will not be renewing . Best network… whatever #ee

  • YardleyShooting Mike Yardley (@YardleyShooting) reported

    Still holding with @EE. I've been on the phone for over 2 hours today and yesterday. Nothing resolved. I can't even get a 'deadlock' letter so I can take them to the Ombudsman. These systems are all broken, and we suffer... and still pay.

  • ElBeardo_Crypto El_Beardo 🇬🇷🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ElBeardo_Crypto) reported

    The new @EE app is a real disappointment. Dull, boring and slow. The old style was way better. Not sure who you brought in on this but I am very unimpressed.

  • SCrowder90 Simon Crowder (@SCrowder90) reported

    @EE I have had ongoing issues with my broadband since joining recently and have tried sending numerous emails/called and been ignored. I have had engineers out and a new router but it is still not working. I need to cancel but I have been ignored and need this sorting ASAP.

  • BFJD32 D (@BFJD32) reported

    @EE have been a loyal customer since you was one2one. Looking to upgrade 2 phones but no deals or anything for loyal customers. Looks like I am going to a different network @SkyUK seems to be offering the best deals.