EE outages and service status in Braintree, England

Problems in the last 24 hours in Braintree, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Braintree, England

The most recent EE outage reports came from the following cities: Witham, and Chelmsford.

City	Problem Type	Report Time
Witham	Phone	16 days ago
Chelmsford	Internet	21 days ago

Community Discussion

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EE Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

• 
  lee jones (@jonesy23) reported 1 minute ago from Chelmsford, England

  @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

• 
  Bryer (@bryer) reported 7 minutes ago from Kelvedon, England

  @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

• 
  Neal Francis (@neal_with_an_A) reported 8 minutes ago from Messing, England

  Just called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!

• 
  louisa hardy (@lou26chris) reported 13 minutes ago from Sudbury, England

  @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

• 
  Chloe Ahmed (@ChelmsfordAhmed) reported 15 minutes ago from Chelmsford, England

  I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

• 
  Martin Richards (@Marjar13) reported 18 minutes ago from Sudbury, England

  @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

• 
  paul parkhurst (@paulparkhurst) reported 21 minutes ago from Boreham, England

  @EE any chance of sorting your service out. Can’t make or receive calls

• 
  Tim Bache (@timb551) reported 21 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  Jack Horrey (@JackHorrey) reported 23 minutes ago from Chelmsford, England

  @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

• 
  Trevordaw (@TrevorDaw) reported 32 minutes ago from Eight Ash Green, England

  @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

• 
  Hattie Holmes (@hattieholmes_) reported 37 minutes ago from Braintree, England

  @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

• 
  James Freund (@jayfreund) reported 39 minutes ago from Earls Colne, England

  @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

• 
  AD (@AlexDay96) reported 41 minutes ago from Halstead, England

  £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 44 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Andrew_S_Hatton (@Andrew_S_Hatton) reported 45 minutes ago from Tolleshunt Knights, England

  @EE I need to report a scam SMS I am on a provider that uses EE's network but don't have an EE account.

• 
  Kirsten (@KirstenJayn) reported 47 minutes ago from Great Notley, England

  @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

• 
  Zoe Dennis (@theessexbird) reported 51 minutes ago from Marks Tey, England

  @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

• 
  Brian Robinson (@Robbo_41) reported 57 minutes ago from Heybridge, England

  @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  OMG Beardd (@OMGBeardd) reported 3 minutes ago

  @OniSuika @EE How many people do you think you’ll be turning off of EE that aren’t already in the replies looking to complain to people that can’t help? You think people will see that you’re having an issue, that’s logged are any less likely to be put off than those claiming overcharging?

• 
  RocklandsTV (@rocklandstv) reported 5 minutes ago

  @EE you've confused a pensioner into a two year contract that they can't use, their bank just informed them that you'd emptied their pension and had to cancel the payments. I'm going to help them not get into trouble because of your sleight of hand. who at EE should i contact?

• 
  Amy (@Amysday1) reported 6 minutes ago

  @amybobbles @EE Mine is awful, it doesn't work in the house. I have to stand in the garden to make a call.

• 
  Dean Gill (@DeanGill4L) reported 8 minutes ago

  @EE - been waiting 7 days now for a call off a supervisor, been promised twice I’d have a call in the next 4 hours. Is this how you treat customers ?

• 
  John (@Johnboy270783) reported 9 minutes ago

  Hey @EE, what's happening with the constant terrible signal in Burton-upon-Trent? I'm not the only person to mention it. If it carries on I'll be cancelling my contract.

• 
  Derek (@DerekAllan61) reported 10 minutes ago

  @Martinscott1967 @EE Piss poor customer service PLUS the phone in question is still on the website for order, utterly incompetent

• 
  BamBamMK2 (@Williams91898) reported 13 minutes ago

  @EE Day 2 of little to no signal 😤😤

• 
  Vocal and Proud (@Vocalandproudx) reported 15 minutes ago

  Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

• 
  Derek (@DerekAllan61) reported 17 minutes ago

  @EE Ordered a phone Saturday 11th, called customer service Monday 13th 60+ minutes on the phone, called to again Tuesday 14th again 60+ minutes informed to reorder the phone, called again today another 60+ to be informed you don't have the phone in stock RIDICULOUS SERVICE

• 
  Jack (@JHJCSports) reported 19 minutes ago

  I will never use any @EE or any EE product ever. They have defrauded us and lied to us over two years. Disgusting company.