EE Outage Report in Braintree, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Braintree, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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Hattie Holmes
(@hattieholmes_) reported
from
Braintree, England
@EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree
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louisa hardy
(@lou26chris) reported
from
Sudbury, England
@EE trying to unlock phone and the email link to finish is not working snd loading .... HELP
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AD
(@AlexDay96) reported
from
Halstead, England
£16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!
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Gundam Builder UK / James Shilingis
(@GundamBuilderUK) reported
from
Great Baddow, England
@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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Martin Richards
(@Marjar13) reported
from
Sudbury, England
@EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.
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Bryer
(@bryer) reported
from
Kelvedon, England
@EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.
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Kirsten
(@KirstenJayn) reported
from
Great Notley, England
@EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads
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paul parkhurst
(@paulparkhurst) reported
from
Boreham, England
@EE any chance of sorting your service out. Can’t make or receive calls
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Tim Bache
(@timb551) reported
from
Maldon, England
@EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks
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Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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Chloe Ahmed
(@ChelmsfordAhmed) reported
from
Chelmsford, England
I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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James Freund
(@jayfreund) reported
from
Earls Colne, England
@EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help
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Zoe Dennis
(@theessexbird) reported
from
Marks Tey, England
@EE hi how do i get in touch about cancelling my contract, have asked before but no response please help
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Trevordaw
(@TrevorDaw) reported
from
Eight Ash Green, England
@ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🖥 Akash 📱
(@akash_nu) reported
@EE @MobileUK_News And after being amazing at rolling out, why are we getting charged for roaming in Europe? Pretty much every other major carriers are still including it as a free service.
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Lee 🇺🇦
(@uklee) reported
@MarcAllera @EE @MobileUK_News Be nice Marc if you looked into the complaints from customer regarding the EE app. So many elements not working its very buggy.
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Chris
(@ToxicSmoggie) reported
@EE my gf has been trying to upgrade her mobile contract & is having issues with a 20% discount code, someone tried to call her but she couldnt take the call, she got an email asking when was the best time to call & she responded, that was the 21st October & hasnt heard anything
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David Brownley
(@davidbrownley) reported
@virginmedia It's a brand new 360 box, stop trying to change the optics as though I AM THE PROBLEM. Your service is not working, you have an automated message when I ring that says so. I need to know what the issue is a d when it will be fixed. Have spent £90 on Mobile WiFi thanks to @EE
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Leandrus Agustinus
(@leandroidx) reported
@EE over 2.5 days with no broadband. This is not aceptable. I was told that Open Reach would fix the fault by 11:35pm tonight... still nothing... what sick game are both companies playing?? We have the top Internet package which down... you need a 24/7 tech sup line.
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Mitchell Smithard-po
(@msp_po) reported
@EE There is nothing you can do just can't wait to leave @EE poor customer service
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Isaac Thompson
(@isaac_t_6) reported
@TheOtherShevy @EE They give users a lot of runaround on issues like this, you can message “incsunlocks_” on instagram to get it unlocked, they helped me out with mine
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simey
(@simeydotme) reported
@HipsterDufus_ @EE What happened? When I left UK EE was the only reliable network?!
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Stephen Potts
(@StephenEPotts) reported
@bostoed0624 @EE Was looking at that but if we went down that route, it would have to be with an ISP using the O2 network as the EE 4G signal where I live is very poor. Plus we need unlimited downloads.
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Chelsey
(@chelshakespeare) reported
@EE I need to be able to speak to a human about my internet - now neither my phone line or my internet is working and the text service is not working!!!