EE Outage Report in Braintree, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Braintree, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Braintree, Essex, England
The most recent EE outage reports came from the following cities: Chelmsford, Sudbury and Great Dunmow.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
||
| Sudbury |
Phone | |
| Great Dunmow |
Phone | |
| Sudbury |
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| Chelmsford |
Phone | |
| Great Dunmow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Braintree, England
Latest outage, problems and issue reports in Braintree and nearby locations:
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Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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Martin Richards
(@Marjar13) reported
from
Sudbury, England
@EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.
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Kirsten
(@KirstenJayn) reported
from
Great Notley, England
@EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads
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Gundam Builder UK / James Shilingis
(@GundamBuilderUK) reported
from
Great Baddow, England
@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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AD
(@AlexDay96) reported
from
Halstead, England
£16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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Zoe Dennis
(@theessexbird) reported
from
Marks Tey, England
@EE hi how do i get in touch about cancelling my contract, have asked before but no response please help
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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louisa hardy
(@lou26chris) reported
from
Sudbury, England
@EE trying to unlock phone and the email link to finish is not working snd loading .... HELP
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paul parkhurst
(@paulparkhurst) reported
from
Boreham, England
@EE any chance of sorting your service out. Can’t make or receive calls
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Hattie Holmes
(@hattieholmes_) reported
from
Braintree, England
@EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree
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James Freund
(@jayfreund) reported
from
Earls Colne, England
@EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help
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Tim Bache
(@timb551) reported
from
Maldon, England
@EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks
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Chloe Ahmed
(@ChelmsfordAhmed) reported
from
Chelmsford, England
I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford
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Trevordaw
(@TrevorDaw) reported
from
Eight Ash Green, England
@ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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HannahJo
(@hannahjomusic1) reported
@EE awful service and no assistance
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LesleyHawkins2
(@lesley675t) reported
@EE Exceptionally disappointed in your customer service today. Your complaints team were not even interested in checking with the store concerned. No chance of any learning from my complaint/feedback. Far too departmentalised and defensive. Very poor attitudes. Shame on you.
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nrg
(@nrg23900340) reported
@EE diabolical service, wasted around 3 hours now with no reply on Twitter for over 45minutes and calls being disconnected. I will be reporting you to ofcom. Threatening to pass me to a debt collector but cannot resolve an issue where you decided I needed 10x data at 2x cost
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Katie Peck (Brackenbury)
(@KatieBrack1985) reported
@EE home Internet is shocking and cannot get hold of anyone!!! Great service for that I pay a month..... NOT 😡
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Jessie Hallett
(@jesssiehallett) reported
@EE no chat / email options for help. I just need an order confirmation re sent please as updated my email address
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♥★:-)...Ruth...(-:★♥
(@ruthusbennett) reported
@EE Where do I, and others like me struggling but needing communication find support. In this last year when I’ve struggled you cut me off and was unable to find support in crisis. @macmillancancer
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Lee Pilsworth
(@LeetheBlonde) reported
@EE so at a time when the country is about to hit a horrid time with the cost of living going you announce that your hiking bills in line with cpi and an additional 3.9% is disgraceful...a £53 contract going up by £5 is shocking #lastcontractihave
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Ian Henshaw
(@ianhenshaw1983) reported
@EE Poor advertising lol basically saying its fast in one city
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Maxeen Renton
(@Maxeen_R) reported
@EE Hi, thanks for the reply. I feel like you've misunderstood the issue, maybe I wasn't clear enough. I'm supposed to have 10GB, that's what I pay for on my contract, but EE have only given me 6GB. I upgraded & switched contracts last month. Thanks
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minimaddii 🏴🏴
(@minimaddiiTTV) reported
So my new @EE broadband still doesn't work even after they texted me and said "it's up and running"... I work from home. In these times where people are working from home it's vital to have access to the Internet. They better get someone out to have a look TODAY