EE outages and service status in Braintree, England

Problems in the last 24 hours in Braintree, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Braintree, England

The most recent EE outage reports came from the following cities: Tolleshunt Knights, Chelmsford, Sudbury, and Halstead.

City	Problem Type	Report Time
Chelmsford	Phone	29 days ago

Community Discussion

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EE Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

• 
  Jack Horrey (@JackHorrey) reported 3 minutes ago from Chelmsford, England

  @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

• 
  Chloe Ahmed (@ChelmsfordAhmed) reported 4 minutes ago from Chelmsford, England

  I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

• 
  Bryer (@bryer) reported 6 minutes ago from Kelvedon, England

  @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

• 
  lee jones (@jonesy23) reported 12 minutes ago from Chelmsford, England

  @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

• 
  Martin Richards (@Marjar13) reported 12 minutes ago from Sudbury, England

  @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

• 
  louisa hardy (@lou26chris) reported 12 minutes ago from Sudbury, England

  @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

• 
  Tim Bache (@timb551) reported 13 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  paul parkhurst (@paulparkhurst) reported 14 minutes ago from Boreham, England

  @EE any chance of sorting your service out. Can’t make or receive calls

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 15 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Brian Robinson (@Robbo_41) reported 26 minutes ago from Heybridge, England

  @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

• 
  AD (@AlexDay96) reported 36 minutes ago from Halstead, England

  £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

• 
  James Freund (@jayfreund) reported 36 minutes ago from Earls Colne, England

  @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

• 
  Zoe Dennis (@theessexbird) reported 38 minutes ago from Marks Tey, England

  @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

• 
  Andrew_S_Hatton (@Andrew_S_Hatton) reported 39 minutes ago from Tolleshunt Knights, England

  @EE I need to report a scam SMS I am on a provider that uses EE's network but don't have an EE account.

• 
  Kirsten (@KirstenJayn) reported 44 minutes ago from Great Notley, England

  @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

• 
  Trevordaw (@TrevorDaw) reported 47 minutes ago from Eight Ash Green, England

  @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

• 
  Neal Francis (@neal_with_an_A) reported 48 minutes ago from Messing, England

  Just called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!

• 
  Hattie Holmes (@hattieholmes_) reported 59 minutes ago from Braintree, England

  @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Brian Slater (@BrianSlater1976) reported 7 minutes ago

  @EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.

• 
  Liam Parry (@liam_spx) reported 9 minutes ago

  @EE I ain't calling you as I do not want the call to be recorded or wait on hold for two hours like you usually do. I don't owe any money towards you, it isn't my fault your customer service agent forgot to cancel it

• 
  ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported 10 minutes ago

  please advise asap 100Mbps+ to< 10 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 27-03-2025 0000hrs- 13-04-2025 ongoing (DDOS, DNS-P & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12),(13) in particular involved with UK telecoms interference @EE

• 
  Ozzy (@beardedhalalguy) reported 12 minutes ago

  @EE I have tried everything and nothing is working, I have tried to get in contact via many different ways and still no help. Please give me alternative option

• 
  J Kicinski (@JohnKicinski3) reported 15 minutes ago

  @EE an issue with the signal in Tenby West Wales?? Multiple people can't make calls to either landlines or other mobiles.

• 
  Nix's (@nickinoonoos) reported 18 minutes ago

  @bt_uk shocking service not had internet or Tv for 3 weeks, engineer arrives last night said in the service box repaired issued less than 15 hours normal service resumed and in tv or internet, and now no one will pick up the phone, quick to charge you the bill ... @EE @numan64

• 
  Steve Jay 🚫 by CRT 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (Starmer out)!! (@s1l2j) reported 19 minutes ago

  @EE this is my internet yet again. It’s absolutely rubbish, and I even pay extra for preferential signal. Diabolical service, and only word spaghetti rather than a fix! The postcode is Nn7 3fg

• 
  CHT (@PrometheusCHT) reported 21 minutes ago

  @PolemicTMM @EE Truly awful company.

• 
  Jaymz Hatstand (@jaymz_hatstand) reported 22 minutes ago

  @EE our fibre broadband which we've had installed for a week, after over 2 months of waiting has gone down this evening. The website says we need an engineer and one can come out on Thursday 9th! We both work from home and require our connection for that. Can this be sorted?

• 
  sunshine2015 (@iconicdriver) reported 26 minutes ago

  After 30 years with @EE t mobile and mercury decided to jump ship as the best deal they could offer was double the price of another provider. Guess it dont pay to be a loyal customer any more