EE outages and service status in Braintree, England

Problems in the last 24 hours in Braintree, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Braintree, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Braintree, England

The most recent EE outage reports came from the following cities: Chelmsford, Tolleshunt Knights, and Sudbury.

City	Problem Type	Report Time
Chelmsford	TV	10 days ago

Community Discussion

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EE Issues Reports Near Braintree, England

Latest outage, problems and issue reports in Braintree and nearby locations:

• 
  Trevordaw (@TrevorDaw) reported 10 minutes ago from Eight Ash Green, England

  @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

• 
  louisa hardy (@lou26chris) reported 12 minutes ago from Sudbury, England

  @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

• 
  AD (@AlexDay96) reported 12 minutes ago from Halstead, England

  £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

• 
  Hattie Holmes (@hattieholmes_) reported 20 minutes ago from Braintree, England

  @EE Mark at the EE store in Braintree gave me the customer service I have ever had, he deserves recognition so I’m tweeting you about it! #mark #ee #eebraintree

• 
  Martin Richards (@Marjar13) reported 20 minutes ago from Sudbury, England

  @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

• 
  James Freund (@jayfreund) reported 30 minutes ago from Earls Colne, England

  @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

• 
  Jack Horrey (@JackHorrey) reported 30 minutes ago from Chelmsford, England

  @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

• 
  Kirsten (@KirstenJayn) reported 31 minutes ago from Great Notley, England

  @EvilGayTwin @johnellis83 @EE My signal is so frustrating, times it even says I have pretty much full 4G signal yet nothing loads

• 
  Bryer (@bryer) reported 33 minutes ago from Kelvedon, England

  @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

• 
  Neal Francis (@neal_with_an_A) reported 41 minutes ago from Messing, England

  Just called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!

• 
  Zoe Dennis (@theessexbird) reported 43 minutes ago from Marks Tey, England

  @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

• 
  paul parkhurst (@paulparkhurst) reported 48 minutes ago from Boreham, England

  @EE any chance of sorting your service out. Can’t make or receive calls

• 
  lee jones (@jonesy23) reported 49 minutes ago from Chelmsford, England

  @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

• 
  Tim Bache (@timb551) reported 53 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  Brian Robinson (@Robbo_41) reported 56 minutes ago from Heybridge, England

  @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 56 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Andrew_S_Hatton (@Andrew_S_Hatton) reported 58 minutes ago from Tolleshunt Knights, England

  @EE I need to report a scam SMS I am on a provider that uses EE's network but don't have an EE account.

• 
  Chloe Ahmed (@ChelmsfordAhmed) reported 60 minutes ago from Chelmsford, England

  I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Iain Murphy (@the_murfmeister) reported 6 minutes ago

  @EE I’ve already called several times on Friday and today. Lots of time spent on hold. Online support is really poor. All I wanted was to watch a TV channel I have paid for but you have cancelled the channel, taken my money and won’t reinstate unless I call you again several times.

• 
  Nelly - @thebaines.bsky.social (@thebaines) reported 8 minutes ago

  @EE We tried an option where we have slight increase and installation was due, but even keeping the same it still said installation was required. We did have teething issues when we originally installed so wouldn't want a repeat and are confused as to why it even comes up...

• 
  Martin Jones (@beakym) reported 9 minutes ago

  @Strudle2807 @EE @NOW That's an interesting comment, since I swapped to EE I've had excellent service and none of the pixilated issues I used to get.

• 
  Slimming World With Lord Paul (@SWWithLordPaul) reported 11 minutes ago

  What’s the ongoing issue with my damn WiFi @EE ?? Constant buffering when I have FULL FIBRE WIFI 7?

• 
  Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chellebadita) reported 15 minutes ago

  @darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.

• 
  AFCdonnilad (@afcdonnilad) reported 15 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 16 minutes ago

  @EE Still no call and still unable to text consistently. You’re remarkably bad at support!

• 
  Karim Harbott (@KarimHarbott) reported 17 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

• 
  J (@Daylightfire) reported 21 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  Scott Speight (@scottspeig) reported 22 minutes ago

  @andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.