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EE Outage Report in Basildon, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 04/01/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Leigh-on-Sea, Southend-on-Sea, Romford, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays and Stanford-le-Hope.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLeigh-on-Sea Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • rowjoelane Joe Lane (@rowjoelane) reported from Billericay, England

    @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

  • Annhackett6 Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • VikkiLisa Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • minimeek11 Sarah Meek (@minimeek11) reported from Romford, England

    @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

  • timb551 Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • nannychrisMa 😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England

    @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

  • tobycook17 Tobias Cook (@tobycook17) reported from Southend-on-Sea, England

    Paying £70 a month for a phone with no signal 😤 @EE

  • Purplecharlie32 Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • karmawangdi karma w barfungpa (@karmawangdi) reported from Romford, England

    @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • kevinjohnnolan Kevin Nolan (@kevinjohnnolan) reported from Dartford, England

    @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AJFarrelly_ 𝙰𝙹 𝙵𝚊𝚛𝚛𝚎𝚕𝚕𝚢 (@AJFarrelly_) reported

    @EE Glad they didn't do it this week. I've had slow, patchy 4g since Friday. I have an @EE sim in *all* my devices which I'm starting to regret now. Is there a mast down in Kent?

  • Kingpaddi Patrick McGuinness (@Kingpaddi) reported

    @EE as a long standing customer, I am appealing to you for a Carabao cup ticket for Sunday. I can’t get one for less that £1200 from online crooks! Can any of your amazing guys sort just one out for me? 🤞 #iftoudontask #eemakingdreamscometrue

  • LizTray Liz Tray (@LizTray) reported

    @mellotrono @EE This past week has been very like being one of those klutzy girls in a bad romcom. The phone is fine, at least.

  • peterharpley Peter Harpley (@peterharpley) reported

    @EE Never mind I used the chat service who sent me a link. All good but mysterious

  • TMG_1991 Tom 🎮 (@TMG_1991) reported

    @EE So are you saying I'm actually going to have reliable signal on my home Wi-Fi for a change, following your "investments"? Can you explain how increasing your pricing is "protecting" anyone from financial hardship or exclusion? If anything you seem to be pricing people out...

  • NodstahNash kaleniUK (@NodstahNash) reported

    @bt_uk @EE and their subsidiary dept 'Enjoy', sorry to cancel my contract with you at BT but due to the benal way the company 'Enjoy' work's who were supposed to set up my phone twice, I was left with no alternative to cancel, they're a completely useless load of idiots serious

  • _k523 - (@_k523) reported

    @EE hi EE my mobile wifi device just does not turn on. It’s a 2020 4G mini mobile wifi device. Please help

  • wallywooly 😔 (@wallywooly) reported

    @EE Does ee have 5g on the wirral? 3 signal is crap

  • FeistyFifties23 Anna Fergusson (@FeistyFifties23) reported

    @EE I am having problems with the update of one of my apps on my iPhone. I have tried ringing you on 150 but cannot seem to get through. Please can you help me?

  • Stottiemike Mike Davies (@Stottiemike) reported

    @EE It’s a little frustrating that I now get yet another loss of service and an over 9% increase in cost on the same day…I wouldn’t let em in a mile of me with a razor?