EE Outage Report in Basildon, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Grays, Stanford-le-Hope, Romford, Gravesend, Canvey Island, South Ockendon, Longfield and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Terri Shepherd
(@telshep87) reported
from
Romford, England
@EE nhs discount codes are not working for upgrades
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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stephen beattie
(@sbeattie87) reported
from
Romford, England
@EE hey I am getting very bad internet signal, whats going on?
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Vicky Lee
(@luckylinkage) reported
from
Romford, England
@EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻
EE Issues Reports
Latest outage, problems and issue reports in social media:
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weecuppatea (she/ her)
(@weecuppatea) reported
@EE I assume it’s an offshore call centre: the other day after a woman hung up on me when I said that offer didn’t sound right 10mins later I got another call from the same number from a man with the same accent giving me the same sales pitch. If it’s an outsourcer they’re really bad
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riawrites
(@riamehraxo) reported
Was on hold for over half an hour before getting disconnected by @EE . The absolute worst. Why does it take a full day to get somewhere with phone providers these days 🥴
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Tim Boxall ♿🇪🇺 Et Daemonium In Rotae
(@timboxall) reported
Hi @EE - I don't know if you run an employee recognition award/bonus, but Maggie in your customer service dept (I'm sure you can work out who she is) deserves it 100%! She went above & beyond to keep me updated on my service outage, and was the most friendly agent ever!
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' DMF🇵🇹
(@DMFv2) reported
@EE Nope.. still down despite being told it would be fixed that night. Don't worry, once it's fixed you'll be getting a call to discuss money off the bill because I'm not paying for a service that doesn't work.
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Lauren Sophia
(@LaurenSophia8) reported
@EE I have had NO signal at all since monday morning. I cannot make any calls. EE is not responding to me. Pls advise. I have been a customer for almost 20 years. This is so disruptive.
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👩🏼💚LJ💚👩🏼
(@readsleepwork) reported
@EE 3 weeks on I still have issues after doing a sim swap, a replacement sim was sent after not getting my number back and no I have NO way of being contacted because even the temporary number isn’t working anymore, and my Mum’s sim has been cancelled too! Useless!
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Athena
(@athenaki) reported
@EE morning, customer battling to upgrade a handset for nearly 2 weeks. ‘Back-office’ supposed to the sorting but no one taking responsibility or sorting! How do I reach someone who can sort my issue?
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mystery man🇺🇦
(@eagllefirestorm) reported
@EE well the new app is the biggest pile of trash i have ever used the old app actually worked this one just errors. I cant see my data plan or anything. Please give me the old one back
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C J 🕴🏽🏁
(@THECORNISHBEAST) reported
@EE All done and getting tomorrow as just had notification from DPD. On anytime upgrade no upfront costs, should of paid £200 put as ee app was showing an erea I didn't have to pay nothing. Screenshot for proof to ee. Boom. Thanks EE. The best network 🫶🏼👏🏼👏🏼👏🏼
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💖Pippa Jay🚀
(@pippajaygreen) reported
@EE need to cancel my plan but can't sign into my account - supposedly sent reset link to email but nothing. And yes, correct email used.