EE

EE Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS14.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 01/12/2026 19:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Romford, Wickford, Gravesend, Basildon, South Benfleet, Brentwood, Grays and Stanford-le-Hope.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomRomford Internet
United KingdomLondon Internet
United KingdomRomford Internet

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    The only good thing about this storm is that I’m getting a decent @ee signal.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • WoWnut 🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported from Aveley, England

    @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hjware Heather Ware (@hjware) reported

    @EE I switched to EE yesterday. My mobile phone worked this morning but no network coverage now. What is happening?

  • hannah_19_95 Hannah♥ (@hannah_19_95) reported

    @EE Can I get my money back then please? Lost a days pay and paying for a phone contract service that I’m not getting. This is atrocious that you haven’t even addressed it!!!

  • Imaan_Ahmed Imaan Ahmed (@Imaan_Ahmed) reported

    @EE Would love to call you guys but your whole network is down so I can’t make or receive any calls - meanwhile all my billing will bounce and fail because I’ve got no way of speaking to a human to help me update my new address #DontGoWith #EE #Network

  • Olamycheal OLA (@Olamycheal) reported

    @EE Okay, but instead of texting me about your ‘red hot July deals’, it would’ve been more helpful to update customers about the network issues.

  • Olamycheal OLA (@Olamycheal) reported

    @EE Is there a problem with your service? I haven’t been able to make calls for hours now, and customer service isn’t going through either.

  • hannah_19_95 Hannah♥ (@hannah_19_95) reported

    @EE This is not on at all!! Can’t even make any calls, can’t even dial 150 or even 999 in an emergency, this is ridiculous!!! Almost 12 hours now, sort it out!

  • phildamb Philip D'Ambrogio (@phildamb) reported

    @EE @Olamycheal If you have a problem why does the service checker say no problems in my area yet I can't make or receive calls..

  • david_daprince David (@david_daprince) reported

    @EE I can’t make calls, I call your support line and I’m told that too is unavailable… what is going on? Why am I paying for this?

  • LimeyBruce Bruce Wilson (@LimeyBruce) reported

    @EE Your network seems to be down. I can’t make calls. Please could you mend this asap?

  • AbiBlanko Abi Beckford (@AbiBlanko) reported

    @EE I can’t make any calls not even call you guys !!! What’s going on with your network?