EE Outage Report in Basildon, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Chelmsford, Romford, Stanford-le-Hope, Southend-on-Sea, South Benfleet, Gravesend, Billericay, Basildon, Dartford and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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PG tweets シ
(@PaulGrayburn) reported
from
Romford, England
@Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Tina Death 🌲
(@novelbird) reported
from
Romford, England
Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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PG tweets シ
(@PaulGrayburn) reported
from
Romford, England
@EE Yeah but I’m just fed up with shit signal.
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Crystal
(@TonyCrystals) reported
@Jezonimo @EE Yes, EE sale your details to companies like Quint. Who compile or your data from open source and then sale it to anyone. EE is a greedy money gruby company. Switch to a smaller network. Better customer care and network service with say Three.
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Mark
(@WittyWitWitWoo) reported
@EE gone to make a purchase in your shop like I always have done! Won’t bother now as you removed the PayPal credit option and replaced it with EE finance. Lost a customer there!!!! And you wiped my account!!!!
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johnshearman
(@johnshearman73) reported
from
Hingham, England
Days of fault being fixed , 6 wks later still nothing been on the phone chasing them up been on hold for 40 mins then been cut off!! So what have you got to say for yourself @EE . One disappointed customer 😒.
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Pete
(@Peter1081034) reported
@EE I need help with my account
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Ross
(@parkinsonross) reported
@EE can I have a human contact me as your AI stuff is garbage.
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Gerallt 🏴
(@gerallt2006) reported
@Kim_Grange @EE Cancel the payment then
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Tony Crystal
(@TonyCrystals) reported
@EE I just want to say, your entire attitude towards customers is in the toilet. EE is nothing but an establishment mafia. May all your logos and fancy adverts burn in the help fire.
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Bruce Pittman
(@spacemanoeuvres) reported
@EE having some real issue with account, you’re charging for alts which we cancelled, how do we get this resolved
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Jonathan Warren
(@JwarrenJonathan) reported
@EE there is a fault on my broadband that can’t be fixed for a week, your guide says no alternatives available, your shop says hotspot from phone despite the signal not being good enough….there must be an option?
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Photo man
(@ach59) reported
@EE The problem is not the broadband at the router, that’s fine,it’s the degradation of signal from 600 mbs at router to zero (literally) despite EE assurance that four EE WiFi extenders would ‘do the job’ - not even close & the engineer didn’t even bother to look round the house