EE Outage Report in Basildon, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Romford, Greenhithe, Leigh-on-Sea, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, Stanford-le-Hope, Southend-on-Sea and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
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| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Chloe Ahmed
(@ChelmsfordAhmed) reported
from
Chelmsford, England
I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Tina Death 🌲
(@novelbird) reported
from
Romford, England
Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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Jonathan R
(@Jon_Robertson) reported
from
Romford, England
@EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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Amy✨♏️
(@acjr24) reported
from
Basildon, England
Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Ellis
(@NathanE13716007) reported
@EE Checked service for my area all marked as excellent. "Swapped to EE" no service. Report an issue. Get told there's a known problem in your area. Then get an update the issue has been fixed. These issues are continuous neighbours have same messages from months ago. No fixes
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Aboy
(@FranklyUk) reported
@WeAreOpenreach omg. What I am not getting is clear information. Openreach say one thing. @EE saying something different. How hard is that to understand. What a nightmare. Seriously I will try again tomorrow. Thank you for your help. @MarcAllera
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TheAspiLawStudent
(@LawAspi) reported
@EE I've escalated this through to your payment team and expect a resolution by tomorrow, however it's ridiculous that you disconnect an account with zero warning after proof of payments given 😡
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KateWithTheGlasses
(@kate1305) reported
@EE I’ve never known a company like this. Bought a phone for Xmas and they haven’t been able to get the sim working since then. Promised a refund on the 13th January and still waiting. Absolutely appalling!!
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TDeFabrizio
(@tdefab) reported
Hi @EE I keep getting a pop up notification (like every 5 minutes) that I have a voicemail though when I dial through it says no messages. It's driving me mad; please help 🥲
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Scartho Benitez
(@ScarthoBenitez) reported
@EE why is your 4g signal around london bridge so bad? Got full bars and 4g but couldn't download anything!
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Paddy Garcia
(@paddygarcia) reported
@EE app absolutely feckin hopeless yet again. "Problem with connection" when I want to see when my plan runs out but through ASAP when I click to buy something. Omnishambles. 3 months to go, can't wait to get rid of them.
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Matt
(@Requisitioner75) reported
@EE How do I get out out of this contract the service is otter crap - 5G just buffers and the voice calls in my area are unbelievable!
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esperansa
(@carlyhacker) reported
Spent nearly two hours in my local #horsham @EE store upgrading my phone. Fantastic service, faults non of their own. Shame on @SwanWalkShop for absolutely no heating, I was freezing but can’t imagine how the staff working there cope day in day out. #toocoldtowork
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Military Lion
(@Military_Lion) reported
@EE why did the Whole Service ie Phone Net Work & Internet just die for around 15 minutes just now.