EE Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Basildon come from postal codes SS16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Southend-on-Sea, Romford, Basildon, Dartford, Wickford, Gravesend, South Benfleet and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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PG
(@PaulGrayburn) reported
from
Romford, England
@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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PG
(@PaulGrayburn) reported
from
Romford, England
The only good thing about this storm is that I’m getting a decent @ee signal.
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PG
(@PaulGrayburn) reported
from
Romford, England
@Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Eddie C.K
(@Eddi_CK) reported
Hey @EE, been in Dundee and edinburgh this weekend and my signals been almost non existent. Your checker says your recently fixed a problem at my postcode but I'm on zero signal now, no even for emergency calls. What's going on?
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MyAmy🌸
(@amy66280340) reported
@EE I recently switched to ee. Why does data drain so fast with your service? Habits haven’t changed but data is draining.
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The Jumps King
(@TodaysTopTips) reported
@EE Im not on the best network signal is still poor in places
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John Bowman
(@JohnBow97215550) reported
@EE I'm seriously beginning to think you're not the best network. Sat waiting for a phone call from yourselves after being told you were calling but you didn't ring. Last contract with you. Moving.!!
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MoonieB
(@MoonieB) reported
@EE how do I check if there is network issues in my area,? Haven’t been able to make or receive calls for a few days - thanks
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John Bowman
(@JohnBow97215550) reported
@EE I'm not bothered. Your done. I spoke with you on here and you passed it to someone else who rang me but did naff all except say could we ring you again tomorrow I need to speak to the exec team then they never called back. It was regards an OPPO smart watch with the upgrade
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Beth
(@GlossGalore) reported
I rarely feel the need to tweet about terrible service but Jesus Christ, @EE put a lot of effort into not actually helping people.
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Andy
(@brmz92) reported
@EE Your network is rotten. Places where others are getting signal I get none.
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qasim
(@qasim67274114) reported
@EE The worst network in history totally unreasonable staff and company it’s total scam of peoples money
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Beth
(@GlossGalore) reported
@EE (2/2) tried in store to get one and apparently even though I’m named on the account they can’t help. It’s just crap.