EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Southend-on-Sea, Stanford-le-Hope, South Benfleet, Gravesend, Brentwood, Chelmsford, and Grays.

City	Problem Type	Report Time
Romford	Internet	18 hours ago
Southend-on-Sea	Wi-fi	8 days ago
Romford	Internet	9 days ago
Stanford-le-Hope	Internet	11 days ago
Romford	Internet	12 days ago
Romford	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  daniel munn (@dpmunn19) reported 2 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  lorraine langridge (@lorraine_acorn) reported 2 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Anuradha Damale (@anulikesstars) reported 3 minutes ago from Brentwood, England

  Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

• 
  stephen beattie (@sbeattie87) reported 5 minutes ago from Romford, England

  @EE hey I am getting very bad internet signal, whats going on?

• 
  PG (@PaulGrayburn) reported 6 minutes ago from Romford, England

  The only good thing about this storm is that I’m getting a decent @ee signal.

• 
  Tim Bache (@timb551) reported 10 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  Doyle (@droopdoggbaby) reported 13 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Laurie Staerck (@StaerckLaurie) reported 19 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  chè (@chereeesh_) reported 25 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Paul Parker (@paulparker81) reported 29 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Wayne Hunt (@WHunt2002) reported 29 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  nichola (@__nicolamk) reported 30 minutes ago from Brentwood, England

  @EE signal is soooo shit 🤬

• 
  PG tweets (@PaulGrayburn) reported 30 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

• 
  karma w barfungpa (@karmawangdi) reported 39 minutes ago from Romford, England

  @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

• 
  Steve Nightingale (@nightingalesj) reported 41 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  Tony L (@TBone1170) reported 42 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  PG tweets (@PaulGrayburn) reported 43 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 50 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  David Robinson (@Robinson92David) reported 52 minutes ago from Swanley, England

  @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

• 
  dazz ii am (@dazzgedd73) reported 59 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev (@KevlarBrock) reported 4 minutes ago

  Now in the process of setting up every single one of my devices at home after being told a router reset would NOT change the network name or password. Thanks Libby from @EE (and incidentally if you fixed the issue in the first place I wouldn’t need to keep calling) 😡

• 
  Jon Pitts (@briavelsjon) reported 4 minutes ago

  @JohnStokes0uk @EE A speed test doesn't show coverage quality. You can get good speeds in poor coverage just as easily as bad speeds in a good coverage (but congested) area

• 
  Luke Marsh (@luke_marsh_) reported 9 minutes ago

  @EE absolutely shocking customer service here. My broadband is down!

• 
  Daily Thoughts 🤷🏻‍♀️ (@dailythought99) reported 9 minutes ago

  @EE do not ever use EE for your broadband absolute scammers. Try to charge you £310 for ending your wifi a bit earlier!! Money grabbing and no compassion whatsoever for anybody’s circumstances. I will never ever use them again in my life

• 
  toby (@tobyryland1) reported 11 minutes ago

  @EE @Apple What is going on? A friends new iPhone 16 was crushed by a car in a carpark by someone else and you can’t do anything about it because no insurance.. even tho it can still be tracked and rings. They are still paying £65 a month for contract. Poor poor service

• 
  Arthur Assendune 🇪🇺💙🇺🇦 (@ArthurAssendune) reported 13 minutes ago

  @Hepworthclare @EE The customer is king is the biggest lie in Capitalism.

• 
  Martin Winstanley (@soupisready) reported 13 minutes ago

  @EE @edfen19 The number ends in 150. there’s the clue! it’s an endless loop and @EE know it! its embarrassing. you want to talk to some about an issue (like them not calling you back) then you can’t ask them to do that, you must raise a formal ‘complaint’ DONT WANT TO COMPLAIN JUST TALK! 🤦

• 
  Robert Rutherford (@ruthersrobert) reported 14 minutes ago

  @RossGibbs78 @SkyHelpTeam @EE Yes it is down

• 
  Martin McConachie (@HamdonMart) reported 17 minutes ago

  @EE I've tried this and it doesn't work. Have been into a store today, they thought it was the sim but after changing it, still no service. Tried activating an eSim and this has now failed too. Still can't get access to live chat or anything.

• 
  Col Price (@coldesign_ltd) reported 17 minutes ago

  @EE At no point is it mentioned that only wifi will do the speeds and anything else wont. All our stuff is ethernet. Oh and also im still being charged up till the 21st for a substandard and misleading set up.#bt #ee @BT @EE . Never again . And totally inept customer service too