EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Chelmsford, Grays, Southend-on-Sea, Brentwood, Southfleet, Rayleigh, and Maldon.

City	Problem Type	Report Time
Romford	E-mail	1 day ago
Chelmsford	Internet	2 days ago
Romford	Internet	5 days ago
Romford	Total Blackout	5 days ago
Grays	Internet	5 days ago
Romford	Phone	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  PG tweets シ (@PaulGrayburn) reported 1 minute ago from Romford, England

  @EE Yeah but I’m just fed up with shit signal.

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 3 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Simon Archer (@BelvedereVicar) reported 19 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Charlie :) (@Purplecharlie32) reported 21 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  Vicky Lee (@luckylinkage) reported 24 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  G R A Y B U R N (@PaulGrayburn) reported 26 minutes ago from Romford, England

  @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

• 
  Doyle (@droopdoggbaby) reported 26 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 26 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  Nic Foakes (@Nicsboys2) reported 27 minutes ago from Grays, England

  @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 27 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

• 
  Phil (@feyipuk) reported 29 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  stephen beattie (@sbeattie87) reported 30 minutes ago from Romford, England

  @EE hey I am getting very bad internet signal, whats going on?

• 
  dazz ii am (@dazzgedd73) reported 32 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 35 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Barry mcardle (@Bjmcardle) reported 38 minutes ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

• 
  Barry mcardle (@Bjmcardle) reported 43 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Yémisi (@IAmYemisi) reported 44 minutes ago from Crayford, England

  6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

• 
  lee jones (@jonesy23) reported 49 minutes ago from Chelmsford, England

  @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

• 
  PG tweets シ (@PaulGrayburn) reported 53 minutes ago from Romford, England

  @Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.

• 
  lorraine langridge (@lorraine_acorn) reported 59 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Earley (@earleylad) reported 6 minutes ago

  @EE I purchased a tv from you it’s turned up broken how do I speak to someone about this ? I’m not a member I just brought it outright tried the website and the +44 330 123 1105 number but no correct options

• 
  Jaws2 (@asanga747) reported 8 minutes ago

  @EE @TomTugendhat Try getting a phone signal at all in and around China Town in London

• 
  Malcolm (@malythedaddy) reported 8 minutes ago

  @EE day 3 and still no signal. Yesterday I was promised it would be working by midnight. What the hell is going on?

• 
  Hugies (@HughEdw54983916) reported 13 minutes ago

  @TomTugendhat @O2 @EE I thought you believed in the free market. It's not the government's job to support mobile phone operators.

• 
  Pete Searle (@PeterSe38295412) reported 15 minutes ago

  @EE what an shockingly bad customer service you have. Ive been waiting on a manager to return a call since Monday. Its truly an appalling company.

• 
  quietcacophony (@cacophanyofcow) reported 17 minutes ago

  @EE your app is just awful. I was about to buy hundreds of pounds worth of kit but have given up. It is always so slow, glitchy etc. I actually tried numerous times to get to check out and just cba now.

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 17 minutes ago

  @EE can someone message me re data roaming abroad? I’ve not had signal for 12 days I’m just WiFi hopping so I can’t ring 150 and your dm’s just go to an AI bot

• 
  superposh (@pboromikky) reported 18 minutes ago

  @EE your signal in PE6 is absolutley honking. How can we in 2026 have literally 1 bar and almost no signal in the middle of a main village @TomTugendhat is spot on. You , o2 vodafone , three, need to get your acts together and start givings us all a decent service

• 
  Cameron (@MasterlyAmateur) reported 20 minutes ago

  @EE no connection in my area for several months. Problem acknowledged but my complaints keep getting closed. No sign of a refund - I am owed months of refunds. No contact from any customer care reps. Absolutely appalling behaviour.

• 
  Patty (@ale2883) reported 21 minutes ago

  @EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr