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EE Outage Report in Basildon, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 08/30/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (37%)

    Phone (37%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: Hockley, London, Dartford, Longfield, Billericay, Gravesend, Rainham, Romford, South Benfleet, Southend-on-Sea, Stifford, Rayleigh, Chelmsford, Basildon and Greenhithe.

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City Problem Type Report Time
United KingdomHockley Phone
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • kikidee84 kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • IAmYemisi Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • StaerckLaurie Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • nightingalesj Steve Nightingale (@nightingalesj) reported from Billericay, England

    @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

  • PaulGrayburn PG tweets シ (@PaulGrayburn) reported from Romford, England

    @Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • ElSatanico Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • charrington007 chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • PaulGrayburn PG tweets シ (@PaulGrayburn) reported from Romford, England

    @EE Yeah but I’m just fed up with shit signal.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hannahfaulkes Hannah Faulkes (@hannahfaulkes) reported

    @EE I moved in in December 2021 and it’s been poor ever since. Did a speed test last night and it’s now dropped to 0.40mb/s. Website says I should get full 4G indoor….

  • KatieChallinor Katie Challinor (@KatieChallinor) reported

    @EE please can you help my grandad. We lost our Great Nanna 2 days ago and he’s currently in Cyprus with no service as he’s been cut off. Please can you call him if I DM you as he has so many calls to make at a very distressing time

  • binleyme Dr Kate Binley (@binleyme) reported

    @EE Hi Peter. Signal seems to be back now after a restart of my phone!

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @bt_uk how much extra is the hybrid back up? Or can I have it discounted as I’m with EE. Or can @EE supply it for me being a BT customer?

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @Arabay2Shiesty @EE They don’t care mate Iv been waiting 2 days with no service they really don’t care

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @MickyOSullivan1 @EE I’m new customer and have no service on my new sim amazing

  • highcsharps_ Peteᚱ (@highcsharps_) reported

    @EE @aedodsworth 🤡 clown service since 2020. after 10 years with #EE as soon as contract is over I move to someone competent. I am tired of hanging on the phone

  • FullSen70316301 FullSend (@FullSen70316301) reported

    So now @EE keep lying to me saying the same thing they did yesterday sweet talking me I’m disgusted and shocked at how they treat a new customer I should of stayed with @O2

  • brooomster MB (@brooomster) reported

    @CityzenAlex @EE Then cancel it when back.. It's what I did..

  • Gabbatek Gabbatek (@Gabbatek) reported

    Been with @EE for around 10 years, the last year I've had a faulty Sony Xperia 5 II. The 3 repair then replace policy is a joke. 3rd time in for repair for its 2nd main board replacement which won't solve the issue. Spouse is with @O2 and they replaced instantly 😵