EE Outage Report in Basildon, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- 
            Internet (48%) 
- 
            Phone (25%) 
- 
            Wi-fi (13%) 
- 
            Total Blackout (8%) 
- 
            E-mail (4%) 
- 
            TV (2%) 
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Romford, Gravesend, South Benfleet, Billericay, Basildon, Rainham, Upminster and Southend-on-Sea.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Wi-fi | 
Community Discussion
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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 Phil 
    (@feyipuk) reported 
    
        from
            Crayford, England Phil 
    (@feyipuk) reported 
    
        from
            Crayford, England@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply. 
- 
                
 Paul 🚛💨😎 
    (@I_am_PBK) reported 
    
        from
            Dartford, England Paul 🚛💨😎 
    (@I_am_PBK) reported 
    
        from
            Dartford, England@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying. 
- 
                
 Keith Bursnall 🏳️🌈 
    (@KeithBursnall) reported 
    
        from
            London, England Keith Bursnall 🏳️🌈 
    (@KeithBursnall) reported 
    
        from
            London, EnglandNo internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting! 
- 
                
 Anuradha Damale 
    (@anulikesstars) reported 
    
        from
            Brentwood, England Anuradha Damale 
    (@anulikesstars) reported 
    
        from
            Brentwood, EnglandHey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for? 
- 
                
 Dave Frost 
    (@davefrost) reported 
    
        from
            Canvey Island, England Dave Frost 
    (@davefrost) reported 
    
        from
            Canvey Island, EnglandWell @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working). 
- 
                
 Rajesh Dhulashia 
    (@rajeshdhulashia) reported 
    
        from
            London, England Rajesh Dhulashia 
    (@rajeshdhulashia) reported 
    
        from
            London, England@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G 
- 
                
 Dami 
    (@senorfenty) reported 
    
        from
            London, England Dami 
    (@senorfenty) reported 
    
        from
            London, EnglandEE has been moving mad lately . My signal is so disgusting @EE please sort it out 
- 
                
 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 
    (@GIN_SHAMASI) reported 
    
        from
            London, England 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 
    (@GIN_SHAMASI) reported 
    
        from
            London, England@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡 
- 
                
 Gundam Builder UK / James Shilingis 
    (@GundamBuilderUK) reported 
    
        from
            Great Baddow, England Gundam Builder UK / James Shilingis 
    (@GundamBuilderUK) reported 
    
        from
            Great Baddow, England@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue 
- 
                
 ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 
    (@Gin_Shamasi) reported 
    
        from
            London, England ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 
    (@Gin_Shamasi) reported 
    
        from
            London, England@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES. 
- 
                
 chè 
    (@chereeesh_) reported 
    
        from
            Crayford, England chè 
    (@chereeesh_) reported 
    
        from
            Crayford, EnglandNow I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE 
- 
                
 Sue Adams 
    (@sue_adams_) reported 
    
        from
            Higham, England Sue Adams 
    (@sue_adams_) reported 
    
        from
            Higham, EnglandHi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was. 
- 
                
 Vicky Lee 
    (@luckylinkage) reported 
    
        from
            Romford, England Vicky Lee 
    (@luckylinkage) reported 
    
        from
            Romford, England@EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please? 
- 
                
 daniel munn 
    (@dpmunn19) reported 
    
        from
            Aveley, England daniel munn 
    (@dpmunn19) reported 
    
        from
            Aveley, EnglandI am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡 
- 
                
 Doyle 
    (@droopdoggbaby) reported 
    
        from
            Sutton at Hone, England Doyle 
    (@droopdoggbaby) reported 
    
        from
            Sutton at Hone, EnglandWoke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿 
- 
                
 Hannah Hawkins 
    (@hanahawkins) reported 
    
        from
            Brentwood, England Hannah Hawkins 
    (@hanahawkins) reported 
    
        from
            Brentwood, England@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for 
- 
                
 Kate England 💙 
    (@kate_england) reported 
    
        from
            Corringham, England Kate England 💙 
    (@kate_england) reported 
    
        from
            Corringham, England@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too... 
- 
                
 G R A Y B U R N 
    (@PaulGrayburn) reported 
    
        from
            Romford, England G R A Y B U R N 
    (@PaulGrayburn) reported 
    
        from
            Romford, England@EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻 
- 
                
 Keith Bursnall 🏳️🌈 
    (@KeithBursnall) reported 
    
        from
            London, England Keith Bursnall 🏳️🌈 
    (@KeithBursnall) reported 
    
        from
            London, England@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues. 
- 
                
 stephen beattie 
    (@sbeattie87) reported 
    
        from
            Romford, England stephen beattie 
    (@sbeattie87) reported 
    
        from
            Romford, England@EE hey I am getting very bad internet signal, whats going on? 
EE Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 Princess Space Catt 💙 
    (@LiToast) reported Princess Space Catt 💙 
    (@LiToast) reported@EE Yes, they didn’t fix anything. 
- 
            
 Steve Gourl 
    (@sgourl) reported Steve Gourl 
    (@sgourl) reported@EE is there any update on the work being completed on the masts I seem to connect to in my area? Data service has been almost unusable for the majority of the ~10 days. 
- 
            
 Lee Morley 
    (@Smooth2014) reported Lee Morley 
    (@Smooth2014) reported@EE I see your app down is that correct 
- 
            
 Al McNicoll 
    (@almcnicoll) reported Al McNicoll 
    (@almcnicoll) reported@EE - any word on what's going on with MyEE, and likely time to resolution? 
- 
            
 Scott Ems 
    (@scottno75) reported Scott Ems 
    (@scottno75) reported@EE HOW ABOUT TELLING PEOPLE ON YOUR SOCIALS YOUR UNABLE TO ACCESS PEOPLES ACCOUNTS RIGHT NOW! INSTEAD OF BEING TOLD AFTER EITHER PHONING OR LIVECHAT!! YOUR SERVICE IS GARBAGE!!! 
- 
            
 Beth ~ 
    (@bethancelia) reported Beth ~ 
    (@bethancelia) reported@EE Well it’s nothing I can regularly check- I don’t live in London anymore and it just seems bizarre that the signal didn’t work when it was supposed to. 
- 
            
 Mary Parry 
    (@MaryPoppins1979) reported Mary Parry 
    (@MaryPoppins1979) reported@EE So this is the 4th time since 15th September that the service has been down in my area! Estimated to be down for 16hrs this time! Just not good enough.! Sort it out! Hopefully you’ll take into account all the hours the service has been done and refund me!?? 
- 
            
 gman 
    (@gg41r) reported gman 
    (@gg41r) reported@EE I have already been through every option, with Tech help etc. Including switching for a new Sim card. Im actually planning cancelling my account, as the service is NOT reliable. I barely get a signal in my home. calls come and go when im out. Cant even use internet in the cafe! 
- 
            
 gman 
    (@gg41r) reported gman 
    (@gg41r) reported@VOXI_UK I am just checking with @EE if i can leave them first. I am under contract, but have terrible reception....in my flat, and even outdoors too. I cant seem to get any Internet in my local cafe, but others manage to get it ok 
- 
            
 morgdonn 
    (@MorgDonn) reported morgdonn 
    (@MorgDonn) reported@jordan13182 @EE Ee app has been shockingly bad for months now, apparently they're trying to fix it with a big update today