EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Leigh-on-Sea, Southend-on-Sea, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, and Stanford-le-Hope.

City	Problem Type	Report Time
Romford	Internet	5 days ago
Romford	Wi-fi	5 days ago
Romford	Internet	5 days ago
Romford	Internet	12 days ago
Leigh-on-Sea	Internet	14 days ago
Southend-on-Sea	Wi-fi	15 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Nic Foakes (@Nicsboys2) reported 1 minute ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  Sue Adams (@sue_adams_) reported 7 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  chè (@chereeesh_) reported 13 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  kealey (@kikidee84) reported 14 minutes ago from Southend-on-Sea, England

  @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

• 
  chris harrington (@charrington007) reported 15 minutes ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  G R A Y B U R N (@PaulGrayburn) reported 15 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 18 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  Laurie Staerck (@StaerckLaurie) reported 23 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  Jack Horrey (@JackHorrey) reported 25 minutes ago from Chelmsford, England

  @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 28 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

• 
  claire Marsh (@marsh_1985) reported 32 minutes ago from Romford, England

  @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

• 
  Brian Robinson (@Robbo_41) reported 32 minutes ago from Heybridge, England

  @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

• 
  Brownie sports photography (@BSportsphotos) reported 34 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  R I C H P E R K S (@Richperks) reported 35 minutes ago from Romford, England

  Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

• 
  claire Marsh (@marsh_1985) reported 40 minutes ago from Romford, England

  @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

• 
  G R A Y B U R N (@PaulGrayburn) reported 42 minutes ago from Romford, England

  @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

• 
  dazz ii am (@dazzgedd73) reported 54 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Nicky Hanson (@HansonNicky) reported 55 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

• 
  Vicky Lee (@luckylinkage) reported 58 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 59 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tobes (@theGrimey) reported 5 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  Bobby Bucks (@b0bbybux) reported 10 minutes ago

  @theartbaglady @EE @kevinbacon If it ain’t broke, don’t fix it?

• 
  robertwhite7960@gmail.com (@robertwhite7961) reported 11 minutes ago

  @EE I never used All my data but I’m in hospital thanks for rinsing me when I’m at my lowest. Great job

• 
  Martinkellyandfamily (@martinc2012) reported 13 minutes ago

  @EE Tried to speak to someone yesterday and he basically said that EE do not guarantee a data and a voice signal at the same time! I said well it’s been fine for years but recently seems to have an issue where ever I can be in the country. Apparently it’s not a problem so I was told

• 
  Victor Knight (@freakknight) reported 14 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  Mark (@Mark14182043442) reported 17 minutes ago

  @EE not happy with service. Had an issue with app etc person on phone had to open ticket with main tech people. 48 hours I was told. Now a week later no call or anything. I will have to phone again later today now. If i didn’t pay my bill bet you would be quick to get in touch

• 
  speed (@uncknownshew) reported 22 minutes ago

  @EE Disgusting you won’t look after your customer. My phone contract finished on February and yet you still charged me for march and April while my phone finished on February and you won’t refund me. Absolutely disgusting. @financialombuds

• 
  Julie F (@jvfisher59) reported 25 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  Gillian McKinnon (@giframac) reported 26 minutes ago

  @Ofcom why is @EE able to suspend my phone despite asking repeatedly to set up a direct debit? Followed all their requests. Spent a whole day on the phone. Women’s refuge. Having no phone is dangerous! No one listening or doing anything! Very frustrated! 😩 please help!

• 
  Reg Morton (@RegJTMorton) reported 30 minutes ago

  @EE @SamsungMobile @grok Is the screen failing on a fold 7 with green stripes a widely known manufacturers issue?