EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Romford, Dartford, Chelmsford, Stanford-le-Hope, South Benfleet, Gravesend, and Brentwood.

City	Problem Type	Report Time
Southend-on-Sea	Internet	4 hours ago
Romford	Internet	14 hours ago
Dartford	Phone	2 days ago
Chelmsford	Phone	9 days ago
Romford	Internet	13 days ago
Southend-on-Sea	Wi-fi	20 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 5 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Chloe Ahmed (@ChelmsfordAhmed) reported 6 minutes ago from Chelmsford, England

  I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

• 
  Anthony Mayatt PT (@BreatheFitness) reported 7 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  G R A Y B U R N (@PaulGrayburn) reported 7 minutes ago from Romford, England

  @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

• 
  Matt Bourne (@MattBourne_) reported 8 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Monika Matis (@monikamatis) reported 10 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  Tim Bache (@timb551) reported 14 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  claire Marsh (@marsh_1985) reported 17 minutes ago from Romford, England

  @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

• 
  Phil (@feyipuk) reported 18 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  Tobias Cook (@tobycook17) reported 18 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  Brownie sports photography (@BSportsphotos) reported 20 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  James M (@mindsgonewild) reported 23 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Kate England 💙 (@kate_england) reported 24 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 31 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

• 
  stephen beattie (@sbeattie87) reported 32 minutes ago from Romford, England

  @EE hey I am getting very bad internet signal, whats going on?

• 
  Sue Adams (@sue_adams_) reported 37 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Barry mcardle (@Bjmcardle) reported 42 minutes ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

• 
  lorraine langridge (@lorraine_acorn) reported 47 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Matt Buckland (@ElSatanico) reported 53 minutes ago from Thundersley, England

  @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

• 
  Dave Frost (@davefrost) reported 57 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Moye (@SteveMoye) reported 2 minutes ago

  @EE please can you tell me why I cannot get a new customer deal on EE broadband, because I’m a BT Broadband. Deal I want new customers pay £53 per month, I have to pay £67.49! I’m new to EE broadband, but a loyal EE mobile customer and ‘existing’ as with BT now.

• 
  Held der Arbeit (@HeldinEU) reported 3 minutes ago

  @EE my landline and broadband are down. Any advice?

• 
  Oliver Hodgson (@OliverH69492772) reported 4 minutes ago

  Back when huawei were in the UK signal was amazing all over! Now it’s a struggle to get signal anywhere, phone dips in and out of signal driving around Exeter. @EE has piss poor signal all over it’s chuffing ridiculous.

• 
  Josh Jackson (@IamJoshJackson) reported 4 minutes ago

  Hey @EE you’re leaving a voicemail for me 10 times per day asking me to setup my voicemail (which I’ve already done). Tried your in-app help and it told me to check FAQs. Can someone help?

• 
  Elson (@Elsxn_) reported 5 minutes ago

  What on earth has happened to @EE worst customer service ever 🥴🥴🥴

• 
  Naomi Langford-Wood (@NaomiLWood) reported 9 minutes ago

  @EE I’ve been on the phone for 1 hour 11 minutes so far to your ghastly customer service

• 
  Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported 9 minutes ago

  @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.

• 
  Raymond Dillon (@rayd_250592) reported 10 minutes ago

  @EE any update on the outage in the BT79 area other than the service status checker which keeps updating with an estimated fix 24hrs after whatever time you check it? Original fix time was Sunday. Now saying Wednesday.

• 
  Sree Vinayak (@svs_vinayak) reported 11 minutes ago

  @EE I have been told another complaint has been raised to investigate why my original one was closed and Haris confirmed that there were no notes as to the reason. Such poor service.

• 
  John (@j199024) reported 12 minutes ago

  @_Deano__ @EE I've been with EE broadband twelve months and it goes down four or five times per day and it probably goes when we're all asleep but we don't know, was great to begin with but horrendous now.