EE Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Basildon come from postal codes SS16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Chelmsford, Gravesend, Romford, Billericay, Southend-on-Sea, Basildon, Dartford, Wickford, South Benfleet and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Chelmsford |
||
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Tobias Cook
(@tobycook17) reported
from
Southend-on-Sea, England
Paying £70 a month for a phone with no signal 😤 @EE
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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😎🐥Christine Taylor🐣🐤
(@nannychrisMa) reported
from
Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@EE I'm angriee phone not working again. Ss7
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Joe Lane
(@rowjoelane) reported
from
Billericay, England
@Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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Sarah Meek
(@minimeek11) reported
from
Romford, England
@EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.
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nichola
(@__nicolamk) reported
from
Brentwood, England
@EE signal is soooo shit 🤬
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ShadowMaul
(@shadow_maul) reported
******* internet is pissing me off now the @EE text bot is saying it is working yet when i try to contact you via social media all i get is a generic response from a bot, my internet is still NOT working im losing my mind DM me to help me get this sorted or get complaints
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Mstrwul1
(@mstrwul) reported
@EE We don't know our land-line number as we've never used it.
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Craig **** 📸
(@iamcraigdick) reported
@EE having major broadband dropouts and calling 150 doesn’t seem to work. Help!?
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Vicky
(@_vicky_123) reported
@EE is there a signal issue in the BH25 area? Both my mum and I have lost all signal.
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vicki
(@vikkih110) reported
@EE signal is down again this morning! wots going on?!!
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NyanCannon
(@nyan_cannon) reported
@EE Cool, it's just when you call the line doesn't actually even ring, it just drops the call. Very strange. Seems a couple of others are having the same problem.
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Stuart
(@st_ua_rt) reported
@EE Hello. Ordered a new phone earlier this week and still haven’t had a dispatch notification. I can’t login to my account either as I need my new number to do this. How do I get an order update?
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May
(@eatcookexplore_) reported
@qinxiesays @TalkTalk I’ve had problems with @EE for over 2 months. 4 routers and finally, I got a Bt router which works but the speed is still slow. If yours is on Bt openreach, might be same problem.
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Colshie
(@colshie69) reported
@EE FFS did all the crap I was meant to do and landed in the UAE and my phone does NOT work...can't call can't get texts and NO data.....
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Adam 🌮🌮 Lynch
(@LynchAAL) reported
@EE @rootmetrics Still waiting for a decent 4G signal in Formby🙄🙄🙄. Only a town of 22K people so can see why it is taking so long to sort out