EE outages and service status in Basildon, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Basildon, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received May 10, 7:50 PM GMT+1.
- Phone (33%)
- Internet (17%)
- Total Blackout (17%)
- Wi-fi (17%)
- TV (17%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent EE outage reports came from the following cities: Romford, Southend-on-Sea, Rayleigh, Chelmsford, Leigh-on-Sea, Greenhithe, Wickford, and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Phone | 22 hours ago |
|
Southend-on-Sea
|
Wi-fi | 12 days ago |
|
Romford
|
Internet | 13 days ago |
|
Rayleigh
|
Phone | 13 days ago |
|
Southend-on-Sea
|
Total Blackout | 14 days ago |
|
Chelmsford
|
TV | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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PG tweets シ (@PaulGrayburn) reported from Romford, England@EE Yeah but I’m just fed up with shit signal.
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Hannah Hawkins (@hanahawkins) reported from Brentwood, England@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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PG (@PaulGrayburn) reported from Romford, England@Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!
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Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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Kate England 💙 (@kate_england) reported from Corringham, England@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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Katie Jones (@katiejayjones_) reported from Dartford, England@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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PG (@PaulGrayburn) reported from Romford, England@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.
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Brownie sports photography (@BSportsphotos) reported from Gravesend, England@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Steve Nightingale (@nightingalesj) reported from Billericay, England@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Stuart Fields (@stuartfields) reported from Stone, England@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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PG tweets (@PaulGrayburn) reported from Romford, England@DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.
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Stuart Fields (@stuartfields) reported from Stone, England@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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dazz ii am (@dazzgedd73) reported from Sutton at Hone, EnglandI remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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David Robinson (@Robinson92David) reported from Swanley, England@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Kevin Nolan (@kevinjohnnolan) reported from Dartford, England@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
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Brian Robinson (@Robbo_41) reported from Chipping Ongar, England@EE Is it me or are you the worst network coverage in the UK
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PG tweets シ (@PaulGrayburn) reported from Romford, England@Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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shaun (@1971wilko) reported@Ofcomsheep @EE That is your most stupid post yet, but then we have already established you're a lying hypocritical thick ****.
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Ade-Olusegun (@OlusegunAdekun4) reported@EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.
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John Martin Moore (@Dream_Sculptor) reported@EE Why is there no chat in the EE app, no way to connect to customer service from outside the UK without making a phone call?
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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Ralph Hardwick (@HardwickRalph) reported@EE My full fibre EE service keeps being cut, losing my TV image. Your website and fault finding service is diabolical. Why cannot I discuss with a real person rather than a computer bot?
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⚫️ ElleQat (@BaroqueChic) reported@EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService
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Andy Carn (@AndrewCarn1) reported@EE @SJG1007 So annoying...your a tech company with the worst app
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prettyboy~~ (@limitiskii___) reported@Abdulqowiy_ @EE bro wtf
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Joe Gill (@Joesgill) reported@EE can you update me if your network is down. My phone signal, WiFi & your website is down
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Tony Crystal (@TonyCrystals) reported@Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.