EE outages and service status in Basildon, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- Internet (58%)
- Phone (25%)
- Wi-fi (17%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent EE outage reports came from the following cities: Romford, Leigh-on-Sea, Southend-on-Sea, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Internet | 9 days ago |
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Romford
|
Wi-fi | 9 days ago |
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Romford
|
Internet | 9 days ago |
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Romford
|
Internet | 16 days ago |
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Leigh-on-Sea
|
Internet | 18 days ago |
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Southend-on-Sea
|
Wi-fi | 19 days ago |
Community Discussion
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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claire Marsh (@marsh_1985) reported from Romford, England@EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor
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kealey (@kikidee84) reported from Southend-on-Sea, England@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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Jonathan R (@Jon_Robertson) reported from Romford, England@EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.
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daniel munn (@dpmunn19) reported from Aveley, EnglandI am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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G R A Y B U R N (@PaulGrayburn) reported from Romford, EnglandIt’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.
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MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!
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Vicky Lee (@luckylinkage) reported from Romford, England@EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?
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R I C H P E R K S (@Richperks) reported from Romford, EnglandUnrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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G R A Y B U R N (@PaulGrayburn) reported from Romford, England@EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, EnglandAnd now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Phil (@feyipuk) reported from Stifford, England@EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?
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Nicky Hanson (@HansonNicky) reported from Basildon, England@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Lois (@kentlois5) reported from Swanley, England@EE EE gives good customer service...unlike other companies I could mention
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Tobias Cook (@tobycook17) reported from Southend-on-Sea, EnglandPaying £70 a month for a phone with no signal 😤 @EE
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Monika Matis (@monikamatis) reported from Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Kevin Nolan (@kevinjohnnolan) reported from Dartford, England@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Davies (@JamieTDavies) reported@EE I was contacted, problem fixed and here we are again - Groundhog Day - same problem. Now having to go through the whole confluted process again
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Liam Parry (@liam_spx) reported@EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.
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Polemic Paine (@PolemicTMM) reportedThis is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not your. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.
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Lee Day (@LDay) reported. Has any @EE customer who has @tntsports as an inclusive extra actually managed to get TNT to work on @HBOMax_UK ? Constantly comes up with ‘get access’. Worked absolutely fine on Discovery +.
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Abhi (@ecfghjp) reported@EE i cant login to my site for ages now can you consider making your app and website a bit more robust? Its such an unpleasant experience
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David Elliott (@DJE1007) reported@EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks
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6igantuar (@6igantuar) reportedI'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus
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Ian Bennett (@bernifresh) reported@ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).
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Craig Taylor (@blown_ranger) reported@OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person
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ALL WEDNESDAY RNT WE (@owlsfan4eva) reported@CronoYellow27 @EE EE having a lot if issues today I can’t access my account via app or safari