EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Southend-on-Sea, Rayleigh, Chelmsford, Leigh-on-Sea, Greenhithe, Wickford, and Gravesend.

City	Problem Type	Report Time
Romford	Phone	3 hours ago
Southend-on-Sea	Wi-fi	11 days ago
Romford	Internet	12 days ago
Rayleigh	Phone	12 days ago
Southend-on-Sea	Total Blackout	13 days ago
Chelmsford	TV	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Barry mcardle (@Bjmcardle) reported 10 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Wayne Hunt (@WHunt2002) reported 11 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  stuart hobbs (@HobbsStu) reported 12 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  PG (@PaulGrayburn) reported 23 minutes ago from Romford, England

  The only good thing about this storm is that I’m getting a decent @ee signal.

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 28 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  chris harrington (@charrington007) reported 31 minutes ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  stephen beattie (@sbeattie87) reported 32 minutes ago from Romford, England

  @EE hey I am getting very bad internet signal, whats going on?

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 32 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

• 
  R I C H P E R K S (@Richperks) reported 34 minutes ago from Romford, England

  Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

• 
  Katie Jones (@katiejayjones_) reported 36 minutes ago from Dartford, England

  @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

• 
  Anuradha Damale (@anulikesstars) reported 38 minutes ago from Brentwood, England

  Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 41 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Steve Nightingale (@nightingalesj) reported 45 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  Mr Elon (@William59287871) reported 48 minutes ago from Brentwood, England

  @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

• 
  David Robinson (@Robinson92David) reported 48 minutes ago from Swanley, England

  @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

• 
  Vicky Lee (@luckylinkage) reported 48 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  Brownie sports photography (@BSportsphotos) reported 52 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Brian Robinson (@Robbo_41) reported 54 minutes ago from Chipping Ongar, England

  @EE Is it me or are ee the worst network coverage about All I would like is some answers

• 
  Brian Robinson (@Robbo_41) reported 56 minutes ago from Chipping Ongar, England

  @EE Is it me or are you the worst network coverage in the UK

• 
  Joe (@chubbyjoeforza) reported 59 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Billy Hawes (@Billyhawes) reported 6 minutes ago

  I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles

• 
  AFCdonnilad (@afcdonnilad) reported 9 minutes ago

  PT2 @WeAreOpenreach @BT @EE Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately.

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 12 minutes ago

  Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

• 
  b (@_b__77) reported 13 minutes ago

  @EE What is going on with our network, the signal has just gone down then up then down to where no pages are loading, getting 4G and 2meg???????

• 
  Stuart Marshall (@MrMclarenNUFC) reported 16 minutes ago

  @EE I understand this isn’t directly you. But we are being lied to. Everyone locally is complaining. And nothings being done. You’ve turned a mast off in the town centre. There’s little or no signal, 4g and 5g barely works. I’m at home with 1bar. Where as before it was full.

• 
  Julie F (@jvfisher59) reported 18 minutes ago

  @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

• 
  Jake Murphy (@jake_murphy95) reported 19 minutes ago

  .@skytv £106 a month my bill has gone up to for sky stream , ridiculously stupid amount. Despite saying I was leaving you advisor said couldn’t do anything to assist as I was on a good deal You have 48 hours to reduce my bill or I’m heading to @EE tv

• 
  Tim Hall (@thelimplettuce) reported 23 minutes ago

  @EE no mobile network for 2+ days now at/near home - what's going on and when's it being sorted? Not sure what I'm paying for if it isn't mobile network 🤔

• 
  Michael Kitchener (@eventsbykitch) reported 25 minutes ago

  Do @EE realise how **** their app and website are! Literally leaving them because of this!

• 
  Sarah-Kimberley (@PlayforthSarah) reported 28 minutes ago

  @EE I am sick of this now, WHY CAN I NOT ACCESS MY BROADBAND AND TV ON EE APP? I am more than happy to cancel all my services including phones and tablets as well as tv and broadband unless this is dealt with! Oh let me guess we can not help please call?! No! I would like account