EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Leigh-on-Sea, Southend-on-Sea, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, and Stanford-le-Hope.

City	Problem Type	Report Time
Romford	Internet	7 days ago
Romford	Wi-fi	7 days ago
Romford	Internet	7 days ago
Romford	Internet	14 days ago
Leigh-on-Sea	Internet	16 days ago
Southend-on-Sea	Wi-fi	17 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Terri Shepherd (@telshep87) reported 3 minutes ago from Romford, England

  @EE nhs discount codes are not working for upgrades

• 
  Laurie Staerck (@StaerckLaurie) reported 5 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  PG (@PaulGrayburn) reported 13 minutes ago from Romford, England

  @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

• 
  Karl Brocker (@THEMIND1972) reported 14 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Sue Adams (@sue_adams_) reported 15 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Charlie :) (@Purplecharlie32) reported 21 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 22 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  G R A Y B U R N (@PaulGrayburn) reported 28 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  R I C H P E R K S (@Richperks) reported 28 minutes ago from Romford, England

  Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

• 
  G R A Y B U R N (@PaulGrayburn) reported 29 minutes ago from Romford, England

  @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

• 
  Lauren T💫 (@Lozzabish95) reported 32 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 35 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  dazz ii am (@dazzgedd73) reported 40 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Chloe Ahmed (@ChelmsfordAhmed) reported 44 minutes ago from Chelmsford, England

  I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 48 minutes ago from South Woodham Ferrers, England

  @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

• 
  Steve Nightingale (@nightingalesj) reported 50 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  James M (@mindsgonewild) reported 52 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Anthony Mayatt PT (@BreatheFitness) reported 55 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Vicky Lee (@luckylinkage) reported 56 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  Nicky Hanson (@HansonNicky) reported 58 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  robertwhite7960@gmail.com (@robertwhite7961) reported 6 minutes ago

  @EE I never used All my data but I’m in hospital thanks for rinsing me when I’m at my lowest. Great job

• 
  Sol Cinema-World's smallest mobile picture house (@theSolCinema) reported 9 minutes ago

  @EE Service in Swansea is diabolical this year. What is occurring EE?

• 
  Ian Bennett (@bernifresh) reported 10 minutes ago

  @ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).

• 
  AM (@itsmeitsmeandy) reported 15 minutes ago

  @CooperativeBank @EE is @EE one of your customers ? or is this just another case of rich establishment sticking together against the poor little nothing man ?

• 
  Victor Knight (@freakknight) reported 15 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  Lynds Maple (@lyndsMaple) reported 17 minutes ago

  @EE riddle me this, why am I getting no little to no signal at home on the ground floor, upstairs only one bar. Signal checker says no problems but won't let me check further?!

• 
  Kenguin (@Kenguin34) reported 18 minutes ago

  @EE If I'd known about these charges, I would NOT have bothered with the upgrade!! Absolutely shocking!! An extra £40+ on top of an already extortionate service!!

• 
  Daniel Wright (@DanielW69987575) reported 20 minutes ago

  @EE your all is absolutely useless. Why is it impossible to sign in? It has failed to log in more times then be successful. Combined with the continuous signal problems, I am honestly disappointed to have moved over.

• 
  Julie F (@jvfisher59) reported 22 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  Brian Slater (@BrianSlater1976) reported 23 minutes ago

  @EE signal issues in KY12 yet again. No connection on mobile and as recently moved to 4G broadband no connection either