EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Romford, Rayleigh, Chelmsford, Leigh-on-Sea, Greenhithe, Wickford, Gravesend, Dartford, South Benfleet, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	6 days ago
Romford	Internet	7 days ago
Rayleigh	Phone	7 days ago
Southend-on-Sea	Total Blackout	8 days ago
Chelmsford	TV	9 days ago
Romford	Internet	26 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Dave Frost (@davefrost) reported 2 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  Jack Horrey (@JackHorrey) reported 2 minutes ago from Chelmsford, England

  @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

• 
  Tobias Cook (@tobycook17) reported 5 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  PG tweets シ (@PaulGrayburn) reported 8 minutes ago from Romford, England

  @EE Yeah but I’m just fed up with shit signal.

• 
  Dean (@gittysootie) reported 11 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

• 
  claire Marsh (@marsh_1985) reported 15 minutes ago from Romford, England

  @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

• 
  Sue Adams (@sue_adams_) reported 15 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  PG tweets (@PaulGrayburn) reported 23 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

• 
  Tony L (@TBone1170) reported 24 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  Doyle (@droopdoggbaby) reported 31 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Lauren T💫 (@Lozzabish95) reported 36 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 38 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Karl Brocker (@THEMIND1972) reported 39 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Lois (@kentlois5) reported 39 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  Lois (@kentlois5) reported 40 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Laurie Staerck (@StaerckLaurie) reported 41 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  chè (@chereeesh_) reported 55 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 55 minutes ago from Sutton at Hone, England

  @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

• 
  G R A Y B U R N (@PaulGrayburn) reported 56 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  Tina Death 🌲 (@novelbird) reported 57 minutes ago from Romford, England

  Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  penny smith (@littlenaughty38) reported 8 minutes ago

  @EE is there an issue sending messages it keeps coming up failed 😣

• 
  Michael Knight (@michaelmknight) reported 12 minutes ago

  @EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 17 minutes ago

  @EE Still no call and still unable to text consistently. You’re remarkably bad at support!

• 
  Yorkshire Business, Media & Property (@YorkshireProps) reported 17 minutes ago

  @EE Simply the worst mobile app in the history of the world. Shame they won't see this post.

• 
  Micky Jones (@MickyJones_) reported 18 minutes ago

  @HappyDa63374790 @EE I would use the website but the drop down bar for choosing device doesn't work so I can upgrade a device. Both knackered

• 
  Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported 19 minutes ago

  @EE I did. It told me it couldn't find any issues at my home address, which is true. But there are in my local town centre. It told me to "press 1 to speak to someone" but when I did, it told me to hang up and check my texts.

• 
  Micky Jones (@MickyJones_) reported 20 minutes ago

  @HappyDa63374790 @EE Yep its still down for me the website is really glitchy too

• 
  Jon (@RealJKay) reported 23 minutes ago

  @EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.

• 
  Big M! (@MforMeya) reported 23 minutes ago

  @EE what sort of horrible network are you guys operating lately? Please dpmo 😒

• 
  Alexander (@Alexanderforaye) reported 24 minutes ago

  @EE TV more expensive than the subscription channels. And you can’t Cancel for 24months! In brief I have EE TV. Have tried to reduce package to lowest, but tied in till end of 2027. £22 a month for; NowTV incl HBO and Netflix Basic. I realise is independently it cost 15.98