EE Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Basildon come from postal codes SS16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: Romford, London, Billericay, Southend-on-Sea, Basildon, Dartford, Wickford, Gravesend, South Benfleet and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Jonathan R
(@Jon_Robertson) reported
from
Romford, England
@EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.
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R I C H P E R K S
(@Richperks) reported
from
Romford, England
Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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😎🐥Christine Taylor🐣🐤
(@nannychrisMa) reported
from
Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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nichola
(@__nicolamk) reported
from
Brentwood, England
@EE signal is soooo shit 🤬
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Karl Brade
(@turbo2turbo) reported
@EE @Veronica_Ameri Yeah just can't log in to see your bills, can't get through on the phones, was trying to upgrade my broadband, might not bother now, easier to go with new provider and let them cancel the old broadband as it has come to the end
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charlotte w-funnell
(@charlie3177) reported
@EE No 4g at all and emergency calls only.. Been 3 days now
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JL💙
(@James_R_Lindsay) reported
@the_pintman @vickymc01 @EE So by your logic any company can throw out their customer agreement with no impunity? If you own a business, your customers should take note... this guy thinks it's ok to *maybe* honour an agreement.
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Hemant Patel
(@HemantP1977) reported
@ElonMusgraves @EE Yes it's been on and if for last 3 months losing signal Been with EE for 27 years had enough of it🙆
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Marita
(@maritap2000) reported
@Dinnes46 @EE @Veronica_Ameri Same is with mine, I have no signal at home at all, so purely relying on WiFi calling and it's not working! Not been working since 2pm when I got back home.
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Calv
(@CalvLau1) reported
@EE Still no fix for this?
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Sean p
(@SeanQui95970135) reported
@carl_h_photo @grshorwich @EE Fair but truthfully it's coz they simply don't know. I agree a worded response like regrettably we still have no ETA available or in the event one is, provide that. It's a data center issue but still needs engineers on the ground. It's awful but they will fix it soon I'd say.
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luke jones
(@luke_jones1986) reported
@EE when will my service be back up and running it’s been out all day? I pay for this and not getting a service
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🇺🇦G77🇺🇦
(@blueviews6th) reported
@Sabbas999 @EE It's not today's fault,I've been onto them for 8 weeks over loss over coverage so shut ******** up bot.
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David drury
(@davidvikingflag) reported
@EE Very poor need internet for delivering 🤬🤬🤬🤬