EE Outage Report in Basildon, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Romford, Stanford-le-Hope, Southend-on-Sea, South Benfleet, Chelmsford, Gravesend, Billericay, Basildon, Dartford and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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PG tweets シ
(@PaulGrayburn) reported
from
Romford, England
@EE Yeah but I’m just fed up with shit signal.
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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Tina Death 🌲
(@novelbird) reported
from
Romford, England
Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.
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chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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PG tweets シ
(@PaulGrayburn) reported
from
Romford, England
@Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🇧🇧The Dancing Gamer 🇹🇹🎮
(@dancing_gamer4k) reported
So @EE your increasing my bill but keeping my service the same? I don’t consent to this
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Alex 🦁
(@goodzorr) reported
@EE You say you're using the price increase to invest and make things better, but nothing ever does the consumer end. Can't see why I should pay for 500mb when it never passes 300mb. Will be dropping down or changing provider asap
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⚒ Jamie Bennett ⚒
(@jamiebennett92) reported
@EE Given that I took my new contract in December when inflation was already at 10%, how do you justify over a 14% price rise less than 3 months later? Inflation hasn’t risen since, if anything it’s gone down. (Without the insulting pre-scripted answers your sending customers…)
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Nick Denning
(@NickDenning4) reported
@EE Your service is an absolute disgrace. I have been left with TWO phones not working. Therefore I can't call you. And your messaging system on "My EE" is down. I spend £100 a month with you. SORT IT OUT. Please call me as an emergency. PM me for my mobile number.
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Louise Penn (LouReviews)
(@loureviewsblog) reported
Slow handclap for our mobile provider @EE & their "mid-contract price rise" of 14.4%. Very unlikely to remain with them when this contract ends. Any better deals/rises out there at other companies?
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Scottish-Wildcat-2762
(@Highland_Cat) reported
@EE been on phone for hour and 40 mins spoke 2 3 different people signal keeps dropping this has been since November 1 said mast 2 mast 3 nothing wrong with mast WFI calling put off it was not on then got cut off
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MarkR
(@Mark80EFC) reported
@EE takes the piss, been with them since 2006, 14.4% increase from 31st March. Ill be running my contract down and moving to SIM only elsewhere. #pisstakers
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Alexander 🔴⚪️
(@AlexSAFC92) reported
What a shambles @bt_uk putting bill up 14.4% @EE putting bill up 10% @OctopusEnergy unit cost up 490% and bill more than doubled. Mortgage rates doubled. Fuel and Food up. Well done to everyone who supported lockdown, shut down the world, destroyed the economy. Great work
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Agris Bečmanis
(@Lanankuras) reported
@NatalieBeighton @jennifer2142 @EE Wi-fi calling has never been good. Dont matter of signal.
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NeilM
(@NM_Rdg) reported
@EE I'm looking at your new contracts. Is the difference between "Excellent Speeds" and "Our best speeds" a case of 4G vs 5G? I might be interested in "Excellent Speeds" if it runs on the 5G Network with a capped speed but if it's just a 4G offering I'm not.