EE

EE Outage Report in Basildon, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 11/14/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Canvey Island, South Ockendon, Gravesend, Romford, Longfield, South Benfleet, Billericay, Basildon, Rainham, Upminster and Southend-on-Sea.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • timb551 Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

  • nannychrisMa 😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England

    @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • minimeek11 Sarah Meek (@minimeek11) reported from Romford, England

    @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • tobycook17 Tobias Cook (@tobycook17) reported from Southend-on-Sea, England

    Paying £70 a month for a phone with no signal 😤 @EE

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • Purplecharlie32 Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • Annhackett6 Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • VikkiLisa Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • karmawangdi karma w barfungpa (@karmawangdi) reported from Romford, England

    @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

  • rowjoelane Joe Lane (@rowjoelane) reported from Billericay, England

    @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

  • kevinjohnnolan Kevin Nolan (@kevinjohnnolan) reported from Dartford, England

    @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jo3yDubz Jo3yDubz (@Jo3yDubz) reported

    @EE Didn’t think you were meant to advertise your brand by badmouthing another! That’s poor

  • MrJamesPayton James Payton (@MrJamesPayton) reported

    Oh, before it escapes me. I finally managed the call with @EE, and the issue was just about resolved to my satisfaction.

  • ricbir Riccardo 🧔 (@ricbir) reported

    @Mr_neil_c @EE Interesting. For me the issue started after trying to download an eSIM (and failing, QR code didn't show. Is that what happened to you too?

  • KennyIBreeze Kenny Breeze (@KennyIBreeze) reported

    @orange @EE Thanks, I have spoken to @ee and it’s not something they can help with. This is an internet line issue with my property in France. Our phone line works but not internet line. Live box 5 has white flashing light on internet symbol.

  • sobiaHa_ sobia (@sobiaHa_) reported

    @EE that's great ee but your wifi was **** during the game I can't lie

  • Ronnie9688 Ronnie (@Ronnie9688) reported

    @EE Just wondering if there’s an issue with the chat service online or text. Haven’t been able to use it for a few days to upgrade.

  • mng321 martyn (@mng321) reported

    @EE another day without an answer to my question… the customer service is getting worse… is it because you are not wanting the bad press for saying no to NHS volunteers who have done a cracking job supporting the NHS in the fight against Covid?

  • NumberTenCat St Larry 😇 🍔🍟🥓🍳🥒🍅🥗 (@NumberTenCat) reported

    @EE No I haven't and I don't have time to make a complaint. Your tech guys did all they could last week and still no joy

  • UnderdogTrading 🪂Trading Sargeant🇬🇧 Ⓥ TH↑NK B↑GGER (Z●●M ○UT!) (@UnderdogTrading) reported

    @RichardEmerso @EE Also, thanks for the abuse... I don't give any, so show some ******* respect and don't call people stupid names...... cue ball.b

  • ThinkDIGGITYDAN Dan (@ThinkDIGGITYDAN) reported

    @EE Funny enough when i was a customer with you guys i couldn't get a signal if i had plugged into your masts. Made the switch to @VodafoneUK and never going back