EE Outage Report in Basildon, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Romford, Stanford-le-Hope, Southend-on-Sea, South Benfleet, Chelmsford, Gravesend, Billericay, Basildon, Dartford and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Romford |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@SarahEFranciss) reported
@EE I’ve not heard anything about my order (other than confirmation email) and no tracking details. Can u help? Was supposed to be next day!
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Disney Dreaming 🧡
(@ImmyC1992) reported
Hey @EE having major issues with my network? Not receiving calls, cannot use my 4G yet it’s showing on my phone! Can you help? Thanks!
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Laurena House
(@laurenahouse) reported
@EE Well thanks for trying to help but I had to go into a shop and get someone to sort it for me. Just being a bit dim and was too technical for me. Seems the phone you sent not having a sim in the first place could have been part of the problem but we will never know now. 🤞
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Mike Tims
(@mtni_MikeTims) reported
@MarcAllera @EE @ispreview Nw3 mast is still down 3 times a week in the wilderness that is Nw3 North London 🙈🙃
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Emma Neachell
(@thephdrunner) reported
@EE are there any known issues in the B74 area of Birmingham? I can't make calls on my phone. The EE icon has disappeared, and my phone is useless.
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Liz Didn’t Like People Anyway
(@lizcoombes) reported
from
Chalton, England
Chatting to @EE online about my contract and I think they’ve disconnected the chat. Considering I was explaining I could getting better value elsewhere, I’m now thinking the treatment would improve too. I’ve been a customer for 24yrs. Shocking.
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Polly Gordon
(@Pollski81) reported
@EE Hi Chris, sorry no WiFi at home so didn’t pick this up. Still no WiFi. Reported withEE yesterday morning but still not working. It is being investigated. 🤞it will be resolved soon as my data will run out!
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Lee Davies
(@leedavies) reported
@EE been trying to get a PAC code to leave your network after > 10 years. couldn't get a code via text cos there's a balance on my account. there is every month, i pay by direct debit! paid the balance, you have a me a PAC code. it didn't work to port to vodafone. DISGRACE!
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Terrance Metcalfe
(@Lightforce_UK) reported
@EE how do I report a shite signal in my area been like this for months! One bar, data is slow and calls drop off or sound like a dalek!
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Danny
(@dannywilco) reported
Welcome @EE your arrogant and rude marketing team who just phoned have now lost you a customer. I'll be canceling my pay as you go work sim ASAP.