EE

EE Outage Report in Basildon, Essex, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Basildon come from postal codes SS16.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 02/08/2026 05:35

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: Romford, London, Chelmsford, Gravesend, Billericay, Southend-on-Sea, Basildon, Dartford, Wickford and South Benfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomRomford Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • nannychrisMa 😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England

    @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

  • rowjoelane Joe Lane (@rowjoelane) reported from Billericay, England

    @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • karmawangdi karma w barfungpa (@karmawangdi) reported from Romford, England

    @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • VikkiLisa Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • __nicolamk nichola (@__nicolamk) reported from Brentwood, England

    @EE signal is soooo shit 🤬

  • tobycook17 Tobias Cook (@tobycook17) reported from Southend-on-Sea, England

    Paying £70 a month for a phone with no signal 😤 @EE

  • Annhackett6 Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

  • minimeek11 Sarah Meek (@minimeek11) reported from Romford, England

    @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

  • mindsgonewild James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • Purplecharlie32 Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tiger_monkey sph 💙 (@tiger_monkey) reported

    @ee what have you done to your iPhone app? It’s bloody awful 😡

  • iammaths Maths Squirrel (@iammaths) reported

    @EE hey. Our broadband has been down for a few days now with a known issue. I’m aware of your compensation scheme but do you offer free 3G/4G to keep connected? I have ee mobile. My location is CT12 4AR

  • GrumpyMathTeach 𝔸𝕟𝕘𝕣𝕪 𝕄𝕒𝕥𝕙𝕤 𝕋𝕖𝕒𝕔𝕙𝕖𝕣 (@GrumpyMathTeach) reported

    Currently roaming for free in the USA 🇺🇸 with @O2. Never have I experienced such slow internet in my life! Last time I was here I roamed with @EE and it was so much faster! Why is your international roaming so awful, O2uk?

  • travelzoe Zoe Oughton (@travelzoe) reported

    @EE oh dear - we’ve “upgraded” our mobiles to you through @bt_uk and we’re having nothing but trouble . My new sim won’t work . My OHs does but he. Camt scan the QR code , he’s currently on the app ,has put in the PAC code but when clicking “next “ , nothing happens ? #rubbish

  • ShernezF Mrs S Farquharson (@ShernezF) reported

    @ee or @bt_uk Do you have any deals where you can buy me out of my @virginmedia broadband contact? Never in my life have I had such bad service and communication from a telecommunications company.

  • hargreavesdan1 Dan Hargreaves (@hargreavesdan1) reported

    @EE anything wrong with the network in Knaresborough HG5. Trying to log onto phone app and EE router, but nothing working it won’t let me in to check data etc… saying I’m temporarily locked out for 20mins. Phone lines not open either. Need phone for work!!

  • Big_Mosley BigM😎sley (@Big_Mosley) reported

    @LoverOfTechBA @EE That SOT wouldn't be so bad if we had faster charging speeds like almost every other brand on the market 🙄

  • Rae385 Rae (@Rae385) reported

    @EE no signal for a day now wth Is going on?

  • MadMama58 Reverand mama🇬🇧 (@MadMama58) reported

    @EE why does it take so long for you to answer the phone? 4 times I’ve tried to call today, each time I’ve held in a queue for 40mins or more. Your customers pay your wages. I need to cancel an order after tech issue but can’t!!!!!!🤬

  • DrWho3000 Mork Clare܁ (@DrWho3000) reported

    @EE Trying to turn voicemail on at first it said it is not setup I did VM ON Now it says not available a network reset was done and phone reboot still no access