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EE Outage Report in Basildon, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 03/31/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Leigh-on-Sea, Southend-on-Sea, Romford, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays and Stanford-le-Hope.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLeigh-on-Sea Internet
United KingdomLondon Phone
United KingdomSouthend-on-Sea Wi-fi

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • PaulGrayburn PG tweets シ (@PaulGrayburn) reported from Romford, England

    @Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • ElSatanico Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • nightingalesj Steve Nightingale (@nightingalesj) reported from Billericay, England

    @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • StaerckLaurie Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • PaulGrayburn PG tweets シ (@PaulGrayburn) reported from Romford, England

    @EE Yeah but I’m just fed up with shit signal.

  • IAmYemisi Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • kikidee84 kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • charrington007 chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahPr3032 Sarah Preece (@SarahPr3032) reported

    Why is it just so hard to get anything done with EE you need to get yourself sorted @EE waited over a week for new sim. Never arrived. Tried to get E Sim then told that won’t work. Next step is to cancel the account it’s a shambles @EE

  • STNGjeanluc Oh Jean Luc. ..🖖 Time for change ✊ (@STNGjeanluc) reported

    @EE why can't I speak to a person. ? There's no customer service number ? I have nothing but issues with your company. Taking unauthorised payments from my account? Looks like I have to complain again. Just awful!!!!

  • HydrogenEnergy Hydrogen Energy (@HydrogenEnergy) reported

    It just gets worse, more changes to contracts, without asking. @bt_uk & @ee is a company we would not recommend you use as they aren’t bothered about how they treat their customers, regardless of how much they cost you, shocking customer service.

  • elzreality Elzo Griff (@elzreality) reported

    @EE It was a misunderstanding from EE. I should have never been sent a bill for a work mobile account. Its all sorted now

  • Lunchtime_vibes Lunchtime Vibes (@Lunchtime_vibes) reported

    @EE I called up and got compensation, but the last few days it’s been terrible, I have to go on Wi-Fi to watch anything

  • Photography_STC STC Photography (@Photography_STC) reported

    @EE waiting to hear back about an in person interview after the phone call one went well and was told they would be in touch, last 3 days I’ve had missed calls from 0191 429 0922, tried calling, sounds like a call centre and they hang up? Assuming this isn’t the recruitment team?

  • scottyf82 Scotty (@scottyf82) reported

    Tried loads the past few days to order a @PlayStationUK from @EE, and website is apparently down everytime. Cheers lads. My missus' Xmas is ruined

  • HamzahAkram786 Ely for Eli (@HamzahAkram786) reported

    @EE my bad was working, the calls have stopped as of that tweet but still unsure why i got called numerous times by an EE number

  • STNGjeanluc Oh Jean Luc. ..🖖 Time for change ✊ (@STNGjeanluc) reported

    @EE be warned people. Ee are not customer service based. You will have issues..I guarantee it.. and find it really difficult to resolve just awful!!!!

  • susanshushanna Shushanna (@susanshushanna) reported

    @EE may have great coverage as they claim, but they do have the worst customer service and follow up. Absolutely useless.