EE Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS14.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Basildon, Romford, South Benfleet, Brentwood, Grays, Stanford-le-Hope, Gravesend, Canvey Island, South Ockendon and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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Joe Lane
(@rowjoelane) reported
from
Billericay, England
@Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs
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nichola
(@__nicolamk) reported
from
Brentwood, England
@EE signal is soooo shit 🤬
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Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@EE I'm angriee phone not working again. Ss7
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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R I C H P E R K S
(@Richperks) reported
from
Romford, England
Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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😎🐥Christine Taylor🐣🐤
(@nannychrisMa) reported
from
Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Tobias Cook
(@tobycook17) reported
from
Southend-on-Sea, England
Paying £70 a month for a phone with no signal 😤 @EE
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Sarah Meek
(@minimeek11) reported
from
Romford, England
@EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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💕 Kelly
(@k311y6) reported
@EE Hi , may i know if there is any signal problem in the Knottingley area???
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Frances Green
(@howdonaldi1) reported
@EE Hi. My signal strength is extremely poor and has been for over a week. I cannot continue a live chat because of this and cannot call as I don’t think I have free calls. Pleaseee help 😢
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Elaine
(@elaine8275) reported
@EE please explain why after being charged £218 for an early upgrade (no issue, my choice) my first bill is £161 when my plan is £59 per month? Surely when you charge someone for an early upgrade there should be no hidden costs?
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💕 Kelly
(@k311y6) reported
@EE We are almost an hour without internet signal at home the Hub has already been changed, I have several records on the same subject and it is never resolved.@EE I need resolve it.
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Helen Davies
(@jelly885) reported
from
Bury, England
@EE hi my broadband has been down all day and doesn't look set to be up and running until tomorrow, do you have any updates??
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David Gray
(@babylonforever) reported
@EE what is the point in having a 5G phone with unlimited data if I keep getting 'Problem near home' notices and am basically not even getting 3G quality. 8 problems in the last 3 weeks alone. Certainly not getting the service I'm paying for.
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Emma
(@TerrierEmz) reported
@EE moved house and signal checker shows full 5 bars? Although me and the wife only have 1 bar of signal?
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Nathan
(@nathanl3600) reported
@EE I ordered my mum a SIMO yesterday but I'm unable to track the order can you help please
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BannedalotV
(@BannedalotV) reported
@EE There are large parts of the UK including the road network with very poor service. I can't understand why 5G is getting pushed when we have such coverage issues.
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Denuwo
(@Denuwo1) reported
@EE That’s not the problem even when I did a normal upgrade prices offered to me were no different to standard prices of new customers you guys should really offer some sort of discounts to current customers that upgrade