EE

EE Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS14 and SS16.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 01/23/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Romford, Basildon, Dartford, Southend-on-Sea, Wickford, Gravesend, South Benfleet and Brentwood.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • timb551 Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • VikkiLisa Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • kevinjohnnolan Kevin Nolan (@kevinjohnnolan) reported from Dartford, England

    @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

  • tobycook17 Tobias Cook (@tobycook17) reported from Southend-on-Sea, England

    Paying £70 a month for a phone with no signal 😤 @EE

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Chipping Ongar, England

    @EE Is it me or are ee the worst network coverage about All I would like is some answers

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • HKirev Hristo Kirev (@HKirev) reported from Romford, England

    Do you support RCS (Rich communication services) @EE

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Chipping Ongar, England

    @EE Is it me or are you the worst network coverage in the UK

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • Annhackett6 Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • minimeek11 Sarah Meek (@minimeek11) reported from Romford, England

    @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

  • rowjoelane Joe Lane (@rowjoelane) reported from Billericay, England

    @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

  • karmawangdi karma w barfungpa (@karmawangdi) reported from Romford, England

    @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SteAndKel Steven (@SteAndKel) reported

    @O2 why is your signal SO **** in Manchester? Literally unusable. Have to rely on my friends with @EE just to send a message to friends!

  • AndyNeilWhite Andy White (@AndyNeilWhite) reported

    @RichardKennedy @cokeandcustard @EE The other laughable thing is that the link to a help page doesn’t work either. No one as EE seems bothered, and they cannot fix it.

  • jonnyfromrhu Jonathan (@jonnyfromrhu) reported

    Hi @EE. I got a new Samsung Galaxy s22 Ultra a few months ago. Its come to my attention that when sending SMS messages, they come from a completely different number than my registered one. Could you help at all please?

  • mattstannard Matt Stannard (@mattstannard) reported

    @SkyHelpTeam can you send me mobile settings? My iPhone goes 4G to 3G to Edge my wife is on @EE and has a solid 5G - not sure what’s going on, thought maybe resetting may help

  • SarahSallyRobe1 Sarah Sally Roberts💙💙💙 (@SarahSallyRobe1) reported

    @EE when will we be able to login to our accounts again. This has been going on for too long. @O2 is starting to look very appealing

  • sanaurr28856565 sanaur rehman (@sanaurr28856565) reported

    @RichardKennedy @EE There might be a technical glitch due to ongoing issue with MY EE. Else you can initiate a chat and ask the agent to reset up the account. Believe me will fix in 5 mins only.

  • TimPascoe Tim Pascoe 💙🇺🇦 (@TimPascoe) reported

    @tescomobile @EE No mobile phone signal in the village of Southwick, Hampshire (PO17) inside or out. Clearly a 'not spot' as is my golf club, just round the corner. Ridiculous, in this day and age. When will this be sorted? It wasn't an outage, just no signal EVER!

  • iSandeepBisht Sandeep Bisht (@iSandeepBisht) reported

    I think, @EE must stop their misleading ads about super-fast networks. I jumped off #Vodafone last month and since then not a single day I enjoyed the smooth Network. Right now, I am in Southend and struggling with the Network.

  • the_aorist Ben R (@the_aorist) reported

    No response from @EE - pretty much sums up the standard of customer service I’d expect

  • jameseth88 🌞☀️James Eth☀️🌞 (@jameseth88) reported

    @bigsimo79 @EE Crap that mate