EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Romford, Stanford-le-Hope, South Benfleet, Gravesend, Brentwood, Chelmsford, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	4 days ago
Romford	Internet	6 days ago
Stanford-le-Hope	Internet	8 days ago
Romford	Internet	9 days ago
Romford	Internet	9 days ago
South Benfleet	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 2 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Stuart Fields (@stuartfields) reported 5 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

• 
  claire Marsh (@marsh_1985) reported 9 minutes ago from Romford, England

  @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 10 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Simon Archer (@BelvedereVicar) reported 18 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  Jamie Decruz (@JDecruz10) reported 26 minutes ago from Sutton at Hone, England

  Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

• 
  Nic Foakes (@Nicsboys2) reported 26 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  PG tweets (@PaulGrayburn) reported 30 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

• 
  Amy✨♏️ (@acjr24) reported 30 minutes ago from Basildon, England

  Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

• 
  lorraine langridge (@lorraine_acorn) reported 31 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 32 minutes ago from South Woodham Ferrers, England

  @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

• 
  Kate England 💙 (@kate_england) reported 36 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Monika Matis (@monikamatis) reported 38 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  PG tweets シ (@PaulGrayburn) reported 39 minutes ago from Romford, England

  @EE Yeah but I’m just fed up with shit signal.

• 
  Jonathan R (@Jon_Robertson) reported 39 minutes ago from Romford, England

  @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

• 
  daniel munn (@dpmunn19) reported 41 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  PG (@PaulGrayburn) reported 42 minutes ago from Romford, England

  The only good thing about this storm is that I’m getting a decent @ee signal.

• 
  Lois (@kentlois5) reported 46 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  dazz ii am (@dazzgedd73) reported 57 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  PG tweets (@PaulGrayburn) reported 58 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Pitts (@briavelsjon) reported 7 minutes ago

  @Baron_Flumpy @EE WiFi-calling easily solves that problem

• 
  Beasty 90 (@90Beasty) reported 8 minutes ago

  WHY HAS MY SERVICE STILL NOT BEEN RE-ACTIVATED?? Its been over 5 days since i have paid my bill, RE-INSTATE before next friday or i will ask my lawyer to help me cancel the contract with you!!! @EE

• 
  Alan Royston (@pagechord) reported 9 minutes ago

  @Hepworthclare @EE Clare, been going through my own problems with @EE for weeks, their transition to digital landline is shambolic. Their newly supplied Smart Hub wouldn't connect, landline doesn't work. Customer service is appalling, also now told can only view bill via App. 😤 Good luck!

• 
  LK (@AMothersSon) reported 11 minutes ago

  @EE My roaming was all set up from my previous trip a few months ago. I've never had to take any additional steps prior to this. If I turn my phone on and off or manually search, it connects for just a minute. Already said I don't have access to another phone.

• 
  Darrell fletcher (@Fletchmeister81) reported 12 minutes ago

  @EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre

• 
  Scott Mackie (@smacktoid) reported 14 minutes ago

  @StuartT34021273 @EE My issue is that I literally can’t return a watch I no longer need because of their incompetence. They won’t initiate a return because they say a store issued the order (it didn’t) and the store says they cant do a return. Charlatans.

• 
  jason (@Jason29wctb) reported 14 minutes ago

  @EE I'm on ee as of yesterday, o2 sucks

• 
  Sarah loopy (@Sarahlewp) reported 15 minutes ago

  @EE your service is shocking, we were with plusnet, we get told we are now with you, we have tried to sort out where the equipment is, no luck, we try to cancel, and you say we are going to get charged a cancellation fee !

• 
  Jon Chadwick (@JonD_Chadwick) reported 25 minutes ago

  @EE yet more billing problems with EE. Why is this so terrible? Some of your team are great, some not so good, but your systems for dealing with problems are awful

• 
  Chelsey (@chelshakespeare) reported 26 minutes ago

  @EE It happens every time my phone goes to 4G - there can’t be issues everywhere!