EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Southend-on-Sea, Rayleigh, Chelmsford, Leigh-on-Sea, Greenhithe, and Wickford.

City	Problem Type	Report Time
Romford	Internet	1 day ago
Romford	Wi-fi	2 days ago
Romford	Internet	2 days ago
Romford	Phone	3 days ago
Southend-on-Sea	Wi-fi	15 days ago
Romford	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Hristo Kirev (@HKirev) reported 1 minute ago from Romford, England

  Do you support RCS (Rich communication services) @EE

• 
  Anthony Mayatt PT (@BreatheFitness) reported 6 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Lois (@kentlois5) reported 13 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  kealey (@kikidee84) reported 22 minutes ago from Southend-on-Sea, England

  @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

• 
  stuart hobbs (@HobbsStu) reported 27 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  G R A Y B U R N (@PaulGrayburn) reported 28 minutes ago from Romford, England

  @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

• 
  Dave Frost (@davefrost) reported 31 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  Tobias Cook (@tobycook17) reported 33 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  Brian Robinson (@Robbo_41) reported 35 minutes ago from Chipping Ongar, England

  @EE Is it me or are you the worst network coverage in the UK

• 
  Doyle (@droopdoggbaby) reported 35 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Matt Bourne (@MattBourne_) reported 36 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Ben Johnson-Owen (@ben79owen) reported 37 minutes ago from Romford, England

  OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

• 
  Tony L (@TBone1170) reported 38 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  Vikki Lisa xo (@VikkiLisa) reported 44 minutes ago from South Ockendon, England

  @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

• 
  PG tweets シ (@PaulGrayburn) reported 47 minutes ago from Romford, England

  @Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.

• 
  Katie Jones (@katiejayjones_) reported 51 minutes ago from Dartford, England

  @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

• 
  Mr Elon (@William59287871) reported 54 minutes ago from Brentwood, England

  @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

• 
  dazz ii am (@dazzgedd73) reported 56 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 59 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Jamie Decruz (@JDecruz10) reported 60 minutes ago from Sutton at Hone, England

  Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  samldn (@ms_samldn) reported 3 minutes ago

  @EE So not is your website advertising false information, you can’t even block bots from harassing your customers? @theashrb I might need your help on this one

• 
  Aura Link (@AuraLinkAL) reported 3 minutes ago

  @EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?

• 
  Chris (@geordiechris48) reported 3 minutes ago

  @kingprawnball @WeAreOpenreach @EE Surely, if it’s an issue from the decision Openreach made, EE can’t be to blame for the slow speeds?

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 5 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Adam (@adamsturdy_) reported 17 minutes ago

  . @EE You're not allowing me to use my sim in Egypt which means I can't get into the app because I can't receive a code to my phone which means I can't contact support. Can you help?

• 
  Ian Wardell (@ian_wardell) reported 19 minutes ago

  @EE @EE This is stupid. Why the hell are you sending it to me at the *new* address?? I won't be bloody there for crying out loud! Does EE's stupidity admit of any limits??

• 
  Boonana (@Boonana2704) reported 23 minutes ago

  @EE I have spoken to samsung regarding getting some galaxy buds repaired and they directed me to yourselves. Can I DM you regarding my issue and get a quote please?

• 
  Tony Crystal (@TonyCrystals) reported 23 minutes ago

  @Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.

• 
  Airman (@airman614) reported 24 minutes ago

  Sitting in Inverclyde Royal Hospital, can’t get even 4G on @EE , guy next to me to me getting full 5G on O2, my phone is fully updated iPhone 17 pro max so no issue there, been with EE since T mobile, think I might have to switch, service is awful now.

• 
  Jon (@RealJKay) reported 25 minutes ago

  So I have people who sometimes can’t connect to me. Says number doesn’t exist. I then have people calling me and saying they have a missed call from my number when I haven’t called. @EE how do I actually get this resolved? The number has a routing issue that no one will help sort