EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Romford, Rayleigh, Chelmsford, Leigh-on-Sea, Greenhithe, Wickford, Gravesend, Dartford, South Benfleet, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	3 days ago
Romford	Internet	4 days ago
Rayleigh	Phone	4 days ago
Southend-on-Sea	Total Blackout	5 days ago
Chelmsford	TV	6 days ago
Romford	Internet	24 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Phil (@feyipuk) reported 1 minute ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  karma w barfungpa (@karmawangdi) reported 4 minutes ago from Romford, England

  @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

• 
  lee jones (@jonesy23) reported 10 minutes ago from Chelmsford, England

  @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

• 
  Laurie Staerck (@StaerckLaurie) reported 17 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  SprostonCharlatan🌱 (@mrs_harket) reported 20 minutes ago from Rayleigh, England

  Why is the @EE site always so slow and awful?

• 
  James M (@mindsgonewild) reported 22 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Joe (@chubbyjoeforza) reported 28 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Nic Foakes (@Nicsboys2) reported 28 minutes ago from Grays, England

  @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

• 
  PG (@PaulGrayburn) reported 29 minutes ago from Romford, England

  @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

• 
  David Robinson (@Robinson92David) reported 35 minutes ago from Swanley, England

  @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

• 
  FatLee (@fatlee1989) reported 36 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Ann Henderson (@Annhackett6) reported 37 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  lorraine langridge (@lorraine_acorn) reported 40 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Ben Johnson-Owen (@ben79owen) reported 49 minutes ago from Romford, England

  OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

• 
  daniel munn (@dpmunn19) reported 55 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Brownie sports photography (@BSportsphotos) reported 56 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  G R A Y B U R N (@PaulGrayburn) reported 57 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  Katie Jones (@katiejayjones_) reported 58 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 59 minutes ago from Sutton at Hone, England

  @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

• 
  Joe Lane (@rowjoelane) reported 59 minutes ago from Billericay, England

  @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karen Loughridge (@KLearn) reported 4 minutes ago

  Don’t often take to X but I’m beyond frustrated with @ee Business Customer Service response today. I don’t mind any company making human errors, but the true test is how they manage their customer response…call centre and chatbot epic fail! Shoulda gone to @Vodafone

• 
  Shaun (@shaun___97) reported 5 minutes ago

  @EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 7 minutes ago

  @EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful

• 
  Tony Goodger ✝️☮️🇪🇺 (@Carer26) reported 12 minutes ago

  @EE I live in the middle of nowhere. I have the EE app but it is sending me messages via my non-working phone number. I have missed 11 calls from my GP and 14 from the district nursing team today. I do not have a landline. This problem occured a month ago and you sorted it then

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 13 minutes ago

  yet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄

• 
  Up2Terv (@TrEvvaaaaaa) reported 17 minutes ago

  @EE your signal is absolutely shite, charge a fortune meant to be UKs NO 1 .. yet I’m in a capital city sitting with 1 bar on 5G floating to 4G .. absolute shambles of a comapny

• 
  Charlie Thomas (@CThomas663) reported 19 minutes ago

  And then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.

• 
  Michael Kitchener (@eventsbykitch) reported 19 minutes ago

  Do @EE realise how **** their app and website are! Literally leaving them because of this!

• 
  Bodz84 (@AFCBUDDY85) reported 19 minutes ago

  @skytv do you want to explain why EVERY other device from 5 mobile phones. 5 laptops. 2 ipads and a even partridge in a pear tree works on @EE broadband, but your sky Q box and multi room box keeps disconnecting? is that why i pay £75 p/m for repeat films and crap sports?

• 
  Alan Roberts (@AlanRob68902430) reported 20 minutes ago

  @EE I'm on to customer services now