EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Chelmsford, Canvey Island, Romford, Southend-on-Sea, Dartford, Stanford-le-Hope, South Benfleet, and Gravesend.

City	Problem Type	Report Time
Chelmsford	Phone	5 days ago
Canvey Island	Phone	8 days ago
Romford	Internet	19 days ago
Southend-on-Sea	Internet	20 days ago
Romford	Internet	20 days ago
Dartford	Phone	21 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Bekah Chloe (@BekahChloe7886) reported 4 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  G R A Y B U R N (@PaulGrayburn) reported 6 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  Ben Johnson-Owen (@ben79owen) reported 6 minutes ago from Romford, England

  OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

• 
  Tim Bache (@timb551) reported 7 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  Joe (@chubbyjoeforza) reported 9 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  FatLee (@fatlee1989) reported 12 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Ann Henderson (@Annhackett6) reported 14 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  Joe Lane (@rowjoelane) reported 19 minutes ago from Billericay, England

  @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

• 
  Jack Horrey (@JackHorrey) reported 19 minutes ago from Chelmsford, England

  @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

• 
  Anthony Mayatt PT (@BreatheFitness) reported 20 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  lorraine langridge (@lorraine_acorn) reported 22 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Anuradha Damale (@anulikesstars) reported 23 minutes ago from Brentwood, England

  Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

• 
  Katie Jones (@katiejayjones_) reported 25 minutes ago from Dartford, England

  @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

• 
  stuart hobbs (@HobbsStu) reported 26 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Karl Brocker (@THEMIND1972) reported 28 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  lorraine langridge (@lorraine_acorn) reported 40 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Kevin Nolan (@kevinjohnnolan) reported 40 minutes ago from Dartford, England

  @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

• 
  Terri Shepherd (@telshep87) reported 45 minutes ago from Romford, England

  @EE nhs discount codes are not working for upgrades

• 
  Amy✨♏️ (@acjr24) reported 47 minutes ago from Basildon, England

  Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

• 
  Barry mcardle (@Bjmcardle) reported 57 minutes ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 3 minutes ago

  @LeilaniDowding @EE Copper lines are being fazed out, they just won’t exist anymore. All communication will be over the internet, if the WiFi goes down or the there is a power outage then you just won’t be able to contact anyone. Scary.

• 
  Andrea. Believe in Britain🇬🇧🇬🇧 (@AndiNeglia) reported 10 minutes ago

  @EE , your customer service is atrocious

• 
  jess .ᐟ ⋆｡°✩ (@MEENAJUTLAS) reported 13 minutes ago

  @TomMason111076 @EE had the same thing, still not working. had to pay via 150

• 
  Paul Jones (@Wrexham1978) reported 13 minutes ago

  @sophie_reed98 @EE @ee are terrible for rewarding loyalty. I left after 30 yrs & am getting the terms elsewhere for a fifth of the price.

• 
  Jules (@julesw1lko) reported 17 minutes ago

  Anyone had .@EE chop the phone line of an elderly relative without consent ? What did they do about it? @Ofcom any input ? I am absolutely raging that a 90 year old has had her phone line chopped (a number she’s had for oh, 60 years). And the customer service are not great

• 
  PIX (@PIXX3L5) reported 18 minutes ago

  I'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU

• 
  Ian Wardell (@ian_wardell) reported 18 minutes ago

  @EE You sent me a text message advising me to text 150 saying CANCEL CALL BACK. But that number doesn't accept any text messages, I tried about 20 times. I don't think it can be a legitimate number.

• 
  Simon James 🚂 (@UKMondoMan) reported 18 minutes ago

  @EE Issue now resolved. Not the outcome I was looking for but a fair compromise.

• 
  Caecilius (@shardcreek) reported 19 minutes ago

  Day three of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  Steven O'Neill 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪 (@steveon7) reported 20 minutes ago

  @ee pa14 no network again