EE

EE Outage Report in Basildon, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 02/17/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Stanford-le-Hope, Southend-on-Sea, Romford, South Benfleet, Chelmsford, Gravesend, Billericay, Basildon, Dartford and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomStanford-le-Hope Internet
United KingdomLondon Internet
United KingdomSouthend-on-Sea Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    The only good thing about this storm is that I’m getting a decent @ee signal.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

  • WoWnut 🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported from Aveley, England

    @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ayoung140_ann Youngannie (@ayoung140_ann) reported

    @EE so much for customer loyalty!! Where is my call from the “refuse to loose” team??? Says everything. Customer service is rubbish

  • Praxedus9 kazamikami (@Praxedus9) reported

    @CrazyJuan77 @EE @Vistrix imma say it for everyone else, you look absolutely terrible/defensive af in this thread lmao there’s still time to delete!

  • shelia2107 tracy (@shelia2107) reported

    @EE you down? Trying to pay but not accepting card, same by calling. If I can't pay, free month?

  • viperxt ViperXT (@viperxt) reported

    @CJSeedge @XboxP3 @EE And? It was never announced or promised to be coming to PS5.

  • susan30451310 MissSushi (@susan30451310) reported

    @EE @Emilyb_1991 I have been with EE for years (originally orange - that’s how long!) and I’ll be changing when contract ends. Customer service is shocking, adding charges for services I don’t even use and then can’t refund money after 28 days. Defo going elsewhere

  • maxact1 🅼🅰🆇 🆂🅸🅽🅶🅴🆁 (@maxact1) reported

    @EE service down anyone?

  • JemmaP1991 Jemma (@JemmaP1991) reported

    Customer service from @EE is always amazing, answer the phone straight away and chat away as if they have all the time in the world. 👏

  • AngrywithEE Frustrated EE Customer (@AngrywithEE) reported

    @Baker_BCFC @EE I have 2 phone lines with them. one for me and one for the wife. 3G ended in January but EE still charge me for them. Absolutely shocking how they love to take money but fail to provide you services in your best interest.

  • VonnyMarr Vonny (@VonnyMarr) reported

    So that’s my @EE bill gone up by 20 quid! *******. Now paying 10 quid on my phone bill and £10 on a device I don’t even ******* use cause I was roped into getting and get told something different every time I call about lowering the plan. Defo changing providers when I can. 😑

  • _SierraTango_ Si (@_SierraTango_) reported

    @EE’s customer service is shocking. The wife cancelled a new sim-only contract 7-days after starting it, only just got given the PAC code yesterday, but is now getting hit with a £300+ charge. In store aren’t helpful, just like the CS via various numbers she’s been told to call.