EE Outage Report in Basildon, Essex, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Stanford-le-Hope, Southend-on-Sea, Romford, South Benfleet, Chelmsford, Gravesend, Billericay, Basildon, Dartford and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Total Blackout | |
| London |
Phone | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
-
Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
-
stephen beattie
(@sbeattie87) reported
from
Romford, England
@EE hey I am getting very bad internet signal, whats going on?
-
Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
-
lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
-
🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
-
Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
-
Terri Shepherd
(@telshep87) reported
from
Romford, England
@EE nhs discount codes are not working for upgrades
-
Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
-
G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.
-
‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
-
Vicky Lee
(@luckylinkage) reported
from
Romford, England
@EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?
-
Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
-
Gundam Builder UK / James Shilingis
(@GundamBuilderUK) reported
from
Great Baddow, England
@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
-
Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
-
Hannah Hawkins
(@hanahawkins) reported
from
Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
-
lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
-
Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
-
G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.
-
G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻
-
David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
AmuroWhiteDemon
(@AmuroWhiteDemon) reported
@EE 12 year customer, No issues and No complaints. Keep it up 👍
-
neil matheson
(@neilmatheson87) reported
@EE is there any problems in the Cambridge area my 4G seems to be really slow today?
-
༶•┈┈⛧┈♛ 𝔍𝔞𝔰𝔪𝔦𝔫𝔢 ♛┈⛧┈┈•༶
(@PinkXJasmine) reported
@EE Your customer service agents need sacked. Rude af.
-
jacob
(@wba_jacob) reported
@EE thanks chris, its mainly the internet thats playing up. its connecting fine, but seems to be very slow! any idea why this may be?
-
Phoenix Rahman
(@Phoenixrahman) reported
@EE I have sent a DM previously and nothing different has been said. No sincere apology. No reasonable solution been offered. In fact the response given highlights that EE is more concerned to protect the scammers than their LOYAL customers.
-
Andrew McMINN
(@andrewmcminn) reported
Received an E-MAIL from @EE saying there's a problem with my Pay Monthly billing details and if I don't rectify them I'll be disconnected. As I'm Pay-As-You-Go with them other than because it's a #Scam E-MAIL is there any other reason I received it? 🤔 No I think you'll find!
-
emma louise *****
(@emmalgooch) reported
@EE Still not working. Can we DM as don’t want to share screenshots of account info...... thanks
-
Kris Fisher Cycling
(@CyclingKris) reported
@MartinSLewis I doubt you’ll see this or reply BUT. I’m having real problems with @EE I have been cut off (due to being unable to oh my bills) they have been over charging me for 6 months and I have paid all of them. I’ve now disconnected and being told the only way to contact
-
Jo Jo
(@JoanneTatchley) reported
@EE Unfortunately due to a mask having been faulty in our area for the past eight months I get horrendous signal and service from EE which makes calls almost impossible. Can this not be dealt with via chat or email? Because I do agree it is a very large jump in price
-
Jake Clark
(@FellundoSantos) reported
@EE I ordered a new phone on 26th Jan. It still hasn’t arrived despite me paying a 134 upgrade fee and signing up to a significant increase in monthly plan. How do I go About freeing myself of your shoddy service?