EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Chelmsford, Canvey Island, Romford, Southend-on-Sea, Dartford, Stanford-le-Hope, South Benfleet, Gravesend, and Brentwood.

City	Problem Type	Report Time
Chelmsford	Phone	2 days ago
Canvey Island	Phone	5 days ago
Romford	Internet	15 days ago
Southend-on-Sea	Internet	16 days ago
Romford	Internet	17 days ago
Dartford	Phone	18 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Tony L (@TBone1170) reported 9 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 11 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Andy Betts (@abetts2022) reported 11 minutes ago from Stone, England

  Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

• 
  claire Marsh (@marsh_1985) reported 12 minutes ago from Romford, England

  @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

• 
  Steve Nightingale (@nightingalesj) reported 14 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  David Robinson (@Robinson92David) reported 15 minutes ago from Swanley, England

  @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

• 
  lorraine langridge (@lorraine_acorn) reported 21 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Amy✨♏️ (@acjr24) reported 30 minutes ago from Basildon, England

  Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

• 
  G R A Y B U R N (@PaulGrayburn) reported 38 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 38 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  PG (@PaulGrayburn) reported 39 minutes ago from Romford, England

  The only good thing about this storm is that I’m getting a decent @ee signal.

• 
  Matt Bourne (@MattBourne_) reported 39 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 48 minutes ago from South Woodham Ferrers, England

  @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

• 
  Vikki Lisa xo (@VikkiLisa) reported 48 minutes ago from South Ockendon, England

  @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

• 
  Brian Robinson (@Robbo_41) reported 50 minutes ago from Chipping Ongar, England

  @EE Is it me or are you the worst network coverage in the UK

• 
  claire Marsh (@marsh_1985) reported 51 minutes ago from Romford, England

  @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

• 
  Monika Matis (@monikamatis) reported 51 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  PG (@PaulGrayburn) reported 52 minutes ago from Romford, England

  @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

• 
  Tina Death 🌲 (@novelbird) reported 52 minutes ago from Romford, England

  Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.

• 
  Jonathan R (@Jon_Robertson) reported 54 minutes ago from Romford, England

  @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Luke Maguire (@_LukeMaguire) reported 5 minutes ago

  @JacobiteJen Which network? I’m like this with @EE 😒

• 
  MindTheGap (@mindthegap2018) reported 7 minutes ago

  @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

• 
  stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported 8 minutes ago

  @LeilaniDowding @EE Copper lines are being fazed out, they just won’t exist anymore. All communication will be over the internet, if the WiFi goes down or the there is a power outage then you just won’t be able to contact anyone. Scary.

• 
  gilbert (@Gilbert_36174) reported 9 minutes ago

  @EE Still waiting to be sent a new code for this offer. 3 phonecalls, reaching out on here - nothing. Been with @ee since the days of Orange, family plan, valued customer- not for much longer. What a let down.

• 
  Michael Curley (@Mcurley40Curley) reported 11 minutes ago

  @KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!

• 
  tiki (@crazyzombienerd) reported 13 minutes ago

  @EE What is wrong with your network in EN8 area?

• 
  Tony (@Foolham) reported 13 minutes ago

  @EE DSL light off so line is dead - Is this an issue in parts of London right now?

• 
  Les Cashmore (@LesCashmore) reported 13 minutes ago

  @EE @sophie_reed98 I never understand why companies reply with “contact our team & they will assist” good customer service starts with EE taking the lead to contact the customer & directly assist the customer, if EE or any company value loyalty make the effort to keep your customers, it’s just lazy

• 
  Caecilius (@shardcreek) reported 14 minutes ago

  Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  SuePen (@SuePen5) reported 15 minutes ago

  @Amber23485515 @LeilaniDowding @EE Hi Anna, that must have been really awful, I've not been unlucky enough to have one that long, the longest power cut we've had was 6 days