EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Romford, Stanford-le-Hope, South Benfleet, Gravesend, Brentwood, Chelmsford, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	2 days ago
Romford	Internet	3 days ago
Stanford-le-Hope	Internet	5 days ago
Romford	Internet	6 days ago
Romford	Internet	6 days ago
South Benfleet	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Tina Death 🌲 (@novelbird) reported 20 seconds ago from Romford, England

  Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.

• 
  Brian Robinson (@Robbo_41) reported 5 minutes ago from Heybridge, England

  @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

• 
  Stuart Fields (@stuartfields) reported 6 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

• 
  Stuart Fields (@stuartfields) reported 6 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Anthony Mayatt PT (@BreatheFitness) reported 6 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Brian Robinson (@Robbo_41) reported 9 minutes ago from Chipping Ongar, England

  @EE Is it me or are you the worst network coverage in the UK

• 
  lorraine langridge (@lorraine_acorn) reported 11 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Katie Jones (@katiejayjones_) reported 11 minutes ago from Dartford, England

  @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

• 
  karma w barfungpa (@karmawangdi) reported 12 minutes ago from Romford, England

  @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

• 
  Simon Archer (@BelvedereVicar) reported 20 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  claire Marsh (@marsh_1985) reported 21 minutes ago from Romford, England

  @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

• 
  R I C H P E R K S (@Richperks) reported 22 minutes ago from Romford, England

  Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

• 
  stephen beattie (@sbeattie87) reported 32 minutes ago from Romford, England

  @EE hey I am getting very bad internet signal, whats going on?

• 
  Hristo Kirev (@HKirev) reported 35 minutes ago from Romford, England

  Do you support RCS (Rich communication services) @EE

• 
  Phil (@feyipuk) reported 36 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Tobias Cook (@tobycook17) reported 46 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  Paul Parker (@paulparker81) reported 51 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Lois (@kentlois5) reported 52 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  Bekah Chloe (@BekahChloe7886) reported 53 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Charlie :) (@Purplecharlie32) reported 57 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dr Paulette D. Wisdom Toppin (@consultwisdom) reported 5 minutes ago

  @EE I am currently overseas and for some reason, despite buying an international add-on, l can't make calls which is annoying. I have called the 'customer service' number but the options are wholly unhelpful and don't address my problem. The App is also useless. Please advise.

• 
  Alan Royston (@pagechord) reported 12 minutes ago

  @Hepworthclare @EE Clare, been going through my own problems with @EE for weeks, their transition to digital landline is shambolic. Their newly supplied Smart Hub wouldn't connect, landline doesn't work. Customer service is appalling, also now told can only view bill via App. 😤 Good luck!

• 
  Chris Dee (@chrisdee2016) reported 13 minutes ago

  @EE @WeAreOpenreach Neighbour was connected via the post today we have now been told to cancel and re submit the order and have to wait yet again till it can be sorted after waiting two years the whole street has it apart from our property after being on the list two years !

• 
  John (@JohnStokes0uk) reported 15 minutes ago

  @briavelsjon @EE thats just it, they are poor, not good,and more signal masts, would be better

• 
  Arthur Assendune 🇪🇺💙🇺🇦 (@ArthurAssendune) reported 16 minutes ago

  @Hepworthclare @EE The customer is king is the biggest lie in Capitalism.

• 
  Norman robb (@Norman_robb74) reported 17 minutes ago

  @SerpicoFranco @Mhairiang26 @EE You should never went with ee useless

• 
  Dai John (@Dai_John_7) reported 18 minutes ago

  @EE since switching from BT to EE with the new hub all I’ve had is problems, having to constantly switch it all off and reset it. WIFI still off and call centre shut, looks like my plans to work from home tomorrow are gone. Terrible service, time to switch providers

• 
  Rahana Ali (@Rahana_Ali) reported 23 minutes ago

  @EE HI, I placed an order last night. Just over an hour later, I received 2 emails one saying that my order was on the way and another saying that it has been delivered when it obviously has not. Since then, I am unable to track the order as it says there is a problem! Pls help.

• 
  𝕁𝕠𝕣𝕕𝕪 (@garynetchells) reported 23 minutes ago

  What is it with the infrastructure of mobile networks in the UK when you can get a signal - at all on a train?! Why is that? Why in 2026 with a digital generation can I not access an email on a train? It’s ridiculous @O2 @VodafoneUK @EE

• 
  Ross Ironfield (@RossIronfield) reported 25 minutes ago

  I love it when @EE need to send you a six digit code via SMS to your mobile when trying to connect to their public wifi - because you can’t get a mobile signal. And you have 60 seconds. When you’re in a queue at @SubwayUK becuase their app has logged you out for no reason. 🙄