EE

EE Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS16.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 02/05/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Chelmsford, Gravesend, Romford, Billericay, Southend-on-Sea, Basildon, Dartford, Wickford, South Benfleet and Brentwood.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • minimeek11 Sarah Meek (@minimeek11) reported from Romford, England

    @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • tobycook17 Tobias Cook (@tobycook17) reported from Southend-on-Sea, England

    Paying £70 a month for a phone with no signal 😤 @EE

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • VikkiLisa Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • rowjoelane Joe Lane (@rowjoelane) reported from Billericay, England

    @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

  • __nicolamk nichola (@__nicolamk) reported from Brentwood, England

    @EE signal is soooo shit 🤬

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • Purplecharlie32 Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • kevinjohnnolan Kevin Nolan (@kevinjohnnolan) reported from Dartford, England

    @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

  • nannychrisMa 😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England

    @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • Annhackett6 Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

  • karmawangdi karma w barfungpa (@karmawangdi) reported from Romford, England

    @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SaraJGravett Sara Judith Gravett (@SaraJGravett) reported

    @EE why have we got no network coverage? Can send texts but not make calls.

  • kyle_W87 Kyle (@kyle_W87) reported

    @EE Called yesterday to transfer my PAYG number to my pay monthly sim. Said your systems were down, is this something you can do over DM?

  • hhorimiyaa ⁷(๑˃̵ᴗ˂̵)fiona loves izumi (@hhorimiyaa) reported

    my data doesn’t work for twitter and it’s slow now @EE count ur days i am under ur bed

  • Peter_Tix Peter (@Peter_Tix) reported

    @richardhowle @ThreeUK @EE I did the same a few months ago and it's great, the speeds are far better than I can get on a fixed-line service. I did find I had to split it into 2 wifi networks 2.4 & 5 as some things would only connect to a 2.4 network like Alexa and Nest smoke alarms but it was easy to setup

  • Danmallard14 Danmallard (@Danmallard14) reported

    @EE Yes and your executive team told me i would need to send my phone off and leave me with no phone for 14 days or get a Samsung warranty team out which I have to arrange Why do I pay you £51 a month. Appaled with the service if I'm honest.

  • LisaMWatki LisaMWatki (@LisaMWatki) reported

    @EE No Service #Wivenhoe

  • julifriend69 Julifriend 💙 (@julifriend69) reported

    @EE I’ll bet I’m not the only former T-Mobile customer in the UK that’s really annoyed that I’m now receiving paper bills when I had previously had opted out. And I cannot stop them online, only by phoning you. Not at all helpful.

  • squidge41 Michelle (@squidge41) reported

    @EE Text service?

  • Epic_Elliott Elliott Baker (@Epic_Elliott) reported

    @EE hey I'm having a problem with my network, getting zero to 1 bar's worth of signal and I keep getting a notification saying "My operator has temporarily turned off my data" what's happening?

  • HullsGinMan Simon (@HullsGinMan) reported from City of Kingston upon Hull, England

    What’s happened to the mobile signal in HU5 it’s bad at the best of times and totally unusable today @EE