EE outages and service status in Basildon, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jun 5, 11:23 AM GMT+1.
- Internet (50%)
- Phone (33%)
- Total Blackout (17%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent EE outage reports came from the following cities: Brentwood, Southend-on-Sea, Southfleet, Rayleigh, Maldon, Romford, and Chelmsford.
| City | Problem Type | Report Time |
|---|---|---|
 Brentwood
|
Phone | 6 days ago |
|
Southend-on-Sea
|
Internet | 6 days ago |
|
Southfleet
|
Phone | 10 days ago |
|
Rayleigh
|
Internet | 16 days ago |
|
Maldon
|
Total Blackout | 25 days ago |
|
Romford
|
Internet | 30 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Stuart Fields (@stuartfields) reported from Stone, EnglandI always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Lois (@kentlois5) reported from Swanley, England@EE EE gives good customer service...unlike other companies I could mention
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Andy Betts (@abetts2022) reported from Stone, EnglandAppalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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Nic Foakes (@Nicsboys2) reported from Grays, England@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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G R A Y B U R N (@PaulGrayburn) reported from Romford, EnglandIt’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.
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Matt Buckland (@ElSatanico) reported from Thundersley, England@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Stuart Fields (@stuartfields) reported from Stone, England@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Tony L (@TBone1170) reported from Sutton at Hone, England@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Hristo Kirev (@HKirev) reported from Romford, EnglandDo you support RCS (Rich communication services) @EE
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Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Katie Jones (@katiejayjones_) reported from Dartford, England@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Monika Matis (@monikamatis) reported from Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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claire Marsh (@marsh_1985) reported from Romford, England@EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!
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Ann Henderson (@Annhackett6) reported from Thundersley, England@EE I'm angriee phone not working again. Ss7
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kealey (@kikidee84) reported from Southend-on-Sea, England@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Phil (@feyipuk) reported from Crayford, England@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Brian Robinson (@Robbo_41) reported from Chipping Ongar, England@EE Is it me or are ee the worst network coverage about All I would like is some answers
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Warszawa 🖤🇺🇦🇪🇺 (@Warszawa2025_) reported@robbopalmer @EE I got a refund off them when I cancelled my contract then received 2 letters threatening bailiffs if I didn't pay the outstanding balance which was the refund they had sent me. Absolutely the worse customer service I've experienced 🙄
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Kyle Gray (@kylegmate) reported@EE why do your staff talk to me like I am some sort of an idiot? 12 months with signal issue and no one can help. I will not be renewing.
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Iain (@iainfrichardson) reported@EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!
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Sharyn (She/Her) (@SharynM22) reported@MancPictures @EE Yep 👍🏼 send me a code, wants me to set a pin (which is odd because it’s already been set) and then tells me I can’t login
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El-Loco Futbol (@official_od0g) reportedWhy is @EE signal recently so pants.. (North Yorkshire area)
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KWAKU RONABELLINGHAM (@KyleStephen77) reported@pabi_jnr @England @EE Just because I didn’t talk about any of your favorite players doesn’t mean you should be act stupid towards it. This also has nothing to do with profile name. Fa wo Gyimii no kc da wo ni to ho
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Stacey (@sistermoose) reportedwell done @ee for shaming my mum for being deaf when she needed help! Brilliant support of the vulnerable and disabled community!
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Billy (@Tomcat1006) reported@EE They haven't; were on the phone for over an hour! So now I have to call tomorrow to cancel my contract because I have today left on it!
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JamesGlobalNews (@JamesGlobalN) reported@England @EE This just says it all doesn’t it, the kids needs the spot in the squad he is what will help this team get further
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Jane (@Milly1Molly) reported@robbopalmer @EE I've been with EE for years, never had a problem.