EE Outage Report in Basildon, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Romford, Greenhithe, Leigh-on-Sea, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, Stanford-le-Hope, Southend-on-Sea and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
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| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Terri Shepherd
(@telshep87) reported
from
Romford, England
@EE nhs discount codes are not working for upgrades
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🖤𝕷𝖆𝖑𝖎𝖖𝖚𝖊🖤
(@LaliqueTheGeek) reported
@abbie_gaming @EE I will keep an eye on this thats for sure! Thing is when I speak to them they say there are no faults, but I am only getting the minimum they promise. If they don't fix it Monday I will try take it further to cancel their service tho. Thanl you! x
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Lena Podmore
(@CooneyLena) reported
@EE hope you can help, was expecting my new phone 3 days ago being delivered by dpd but I've not received it yet. All I keep getting from dpd is there is an issue with your parcel and its being held at the depot in Gloucester.
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Morgan Woods
(@Morgan_woodsyt) reported
@EE I CANNOT make calls in my village. Had to call emergency services the other night and the signal dropped, couldn’t hold a call, had to call from dads phone @VodafoneUK with no signal issues. @EE says signal is fine. Why don’t you come to the village and see for yourselves!
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Megsmakes95
(@ugly_minds) reported
@EE randomly charging an extra FOURTY POUNDS (£40) on a bill as 'extra charges' with no explanation for what the hell it is!!!! Wtf???
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John Dillon
(@JamesCa12665536) reported
@EE And when u consider my iPhone pro max is also over 28 days from the 21 days when I ordered it feels like there is an issue with Apple providing you good information. In the end is customers are being told wrong info that’s causing a spike for you guys
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Nado_C
(@NADO_CC) reported
@EE @LloopyLlaura If it’s an iPhone 14 don’t bother, they collect your money and don’t deliver. There is stock shortage by apple. EE collected my money too never delivered. Pathetic liars.
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Carla Rimmer
(@CarlaSecrets) reported
@EE hi there,since upgrading, the BT sport large screen £5 service was unexpectedly removed and I can't re add it via 150 sms. I have BT sport as smart benefit. Tried calling but was just sent a link which said I'm not eligible for this service. BT sport app still works fine
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HKB
(@Helenb1973) reported
@EE just wastes 30 mins in your Nugent retail park store to ask for help factory setting my phone and the manager didn't even know how to do it!
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Northerner181
(@northener181) reported
@EE The back of my iPhone 13 has broken. Along with the camera lens. AGAIN. I paid u £100 ins excess 2 replace the original one a couple of months ago 4 same reason. I’m not paying that again.
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Michelle Birkby
(@michelleeb) reported
@EE I get that it takes a long time to get through on the phone but it doesn’t help that as soon as I do get through on the phone, they immediately hang up on me