EE Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (27%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, South Benfleet, Romford, Brentwood, Grays, Stanford-le-Hope, Gravesend, Canvey Island, South Ockendon and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| South Benfleet |
Phone | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Jonathan R
(@Jon_Robertson) reported
from
Romford, England
@EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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nichola
(@__nicolamk) reported
from
Brentwood, England
@EE signal is soooo shit 🤬
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R I C H P E R K S
(@Richperks) reported
from
Romford, England
Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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😎🐥Christine Taylor🐣🐤
(@nannychrisMa) reported
from
Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nathaniel
(@nathanierogers) reported
@EdNurse3 @EE It’s a back order problem, my said up to 21 days and I order on 1st of December (blue,128gb) but I phoned up ee couple days later and asked to got for the 256gb blue because it said 7 days and I couldn’t be asked to wait so they upgraded me for free, and I got it today.
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🟡Ben⚫️
(@ben_1_2_) reported
Coverage is getting as bad as parkhead now at the Tony. Unless @EE are just a bit ****.
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Bernát Gábor
(@gjbernat) reported
Been in position 1 in a call queue for 18 minutes now, is that a good sign? powered by @EE phone repairs after not sending an e-mail with a quotation of the repair and their website being broken (view quote button does nothing)...
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Ed Nurse
(@EdNurse3) reported
@EE please may you help me understand what happened with my iPhone 13 pro max? Waited over 28 days now, would really just like some clarification on why and when this will be sorted out
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Paul
(@smokeandwax) reported
@ee are awful, I'm sat here with my chemo pump trying to get to a returns department for a sim card I was told was cancelled on the 25th - they deny that wasn't cancelled. I'm now spending my dying days issuing subject access requests to prove the agent said she's cancelled it.
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Bernát Gábor
(@gjbernat) reported
@EE So took 31 minutes to get through, only to tell me that they can't help with this and I should communicate with store A. I started with communicating with store A, which told me to call store B, which told me to call this number. Great, after an hour made a full loop, no progress
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FIFAAddiction FIFA website #FIFA22
(@fifaaddiction) reported
@EE hi bought an ee mifi but keeps going from wifi and full signal to off or charging if plugged in. Is it faulty?
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Marc Basson
(@marcthatswithac) reported
@EE my broadband in SE6 4EU hasn't been working since 18 November. Despite your promises we're still left without internet. Despite your promises that we'd be compensated you've just billed me for a full month. It is all extremely disappointing. Are you the UK's worst network?
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Shaun Barnett
(@Bonsai1802) reported
@EE shocking service, told me could have itemised bill for October. Charged me for this, not received it. Rang up again and been told can’t have one but added itemised billing to my account instead !!!
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CLG Beauty
(@clgbeauty) reported
@EE your telephone customer service is appalling! currently 30mins waiting to be answered with no idea when I will hear from anybody!