EE outages and service status in Basildon, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 12, 9:03 PM GMT+1.
- Internet (33%)
- Wi-fi (22%)
- Phone (22%)
- Total Blackout (11%)
- TV (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent EE outage reports came from the following cities: Romford, Southend-on-Sea, Rayleigh, Chelmsford, Leigh-on-Sea, Greenhithe, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
Internet | 2 days ago |
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Romford
|
Wi-fi | 3 days ago |
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Romford
|
Internet | 3 days ago |
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Romford
|
Phone | 4 days ago |
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Southend-on-Sea
|
Wi-fi | 15 days ago |
|
Romford
|
Internet | 16 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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chris harrington (@charrington007) reported from Rayleigh, England@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, EnglandAgain @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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James M (@mindsgonewild) reported from Grays, England@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Andy Betts (@abetts2022) reported from Stone, EnglandAppalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Paul Parker (@paulparker81) reported from Basildon, England@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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dazz ii am (@dazzgedd73) reported from Sutton at Hone, EnglandI remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Joe (@chubbyjoeforza) reported from Gravesend, EnglandDear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Stuart Fields (@stuartfields) reported from Stone, EnglandI always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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R I C H P E R K S (@Richperks) reported from Romford, EnglandUnrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
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claire Marsh (@marsh_1985) reported from Romford, England@EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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PG (@PaulGrayburn) reported from Romford, EnglandThe only good thing about this storm is that I’m getting a decent @ee signal.
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claire Marsh (@marsh_1985) reported from Romford, England@EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!
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Phil (@feyipuk) reported from Crayford, England@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!
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PG tweets シ (@PaulGrayburn) reported from Romford, England@Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.
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Monika Matis (@monikamatis) reported from Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Love2knit4love (@Love2knit4love) reported@EE Problem is I have had to leave the hospital without this resolved again after spending an hour on the phone last night trying to sort it & we wanted to have me named on the account so I could phone to sort this without having to fight through the system.
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Airman (@airman614) reportedSitting in Inverclyde Royal Hospital, can’t get even 4G on @EE , guy next to me to me getting full 5G on O2, my phone is fully updated iPhone 17 pro max so no issue there, been with EE since T mobile, think I might have to switch, service is awful now.
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Ade-Olusegun (@OlusegunAdekun4) reported@EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.
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Micky Jones (@MickyJones_) reported@HappyDa63374790 @EE I would use the website but the drop down bar for choosing device doesn't work so I can upgrade a device. Both knackered
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SEND THEM HOME (@send_them_h0me) reported@EE I have left EE but I'm still receiving messages regarding any issues or maintenance going on in my area. When I try to opt out, the message fails to send
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Gordon_Stewart ⚓ (@GordonStewart_) reportedThe mobile phone signal in the UK is abysmal. 2026 & struggle to get a signal. @EE
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NomadBiker148™ (@StuTheLad) reported@EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change
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Football Mill (@FootballMill) reported@EE How do I report a case of fraud with you? #ee Basically there is this company that are charging me a fortune each month but are not providing the services I signed up for. For example viewing my bill or trying to use this companies website or app is impossible. I feel like I have had my pants pulled down and my *** spanked by this company. The company is you, you bunch of *****.
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prettyboy~~ (@limitiskii___) reported@Abdulqowiy_ @EE bro wtf
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lee harris (@leeharris85) reported@hrrylolz @EE They constantly lie. I was offered a iPhone 17 pro max on the app telling me I was eligible tried to do it. Told I can’t. 25 years a customer can’t even do a better deal on Apple Music for someone who has 3 lines with them. We’re better off elsewhere!