EE Outage Report in Basildon, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: Southend-on-Sea, London, Romford, South Benfleet, Chelmsford, Gravesend, Billericay, Basildon, Dartford and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea |
Wi-fi | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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karma w barfungpa
(@karmawangdi) reported
from
Romford, England
@helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Tobias Cook
(@tobycook17) reported
from
Southend-on-Sea, England
Paying £70 a month for a phone with no signal 😤 @EE
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Sarah Meek
(@minimeek11) reported
from
Romford, England
@EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.
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Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@EE I'm angriee phone not working again. Ss7
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nichola
(@__nicolamk) reported
from
Brentwood, England
@EE signal is soooo shit 🤬
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Tim Bache
(@timb551) reported
from
Maldon, England
@EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks
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Kevin Nolan
(@kevinjohnnolan) reported
from
Dartford, England
@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
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😎🐥Christine Taylor🐣🐤
(@nannychrisMa) reported
from
Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Joe Lane
(@rowjoelane) reported
from
Billericay, England
@Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Siany
(@Siany_23) reported
@EE Is the 4G signal in Cheddar/Somerset just not working right now? It's been on and off all morning.
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꧁•Lola Von Lace•꧂
(@LolaVonLace) reported
@EE I did received a message apparently you guys where having issues so all sorted thank you
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Paul Burgoine
(@geezermate) reported
@EE what is going on last week terrible Internet yesterday and today nothing, you put your prices up by how much ??????
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jo sharpen
(@josharpen) reported
@EE hi I’m in America and added the roaming further add on but I’m not able to access the Internet, it just doesn’t work, yesterday my daughter was really ill and it was so stressful not being able to look up where to get help. Please advise.
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Jenny Mortimer
(@jennysmortstar) reported
@EE Well Jess Thanks for responding took EE sim out replaced BT sim for now to restore service, told wait until Monday should be seamless with change to EE but same number as promised 🙏🙏🙏 but agent on phone sadly uninformed and had to ask for support every minute 😭
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Jenny Mortimer
(@jennysmortstar) reported
@GrahamK79563214 @EE Well you might think yourself lucky Hubby spoke to EE/BT person got led into a total disaster with 2new SIM cards sent out no way to tell who’s was who’s all mobile service 🤬🤬🤬lost to my phone
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ℂ𝕚𝕥𝕪𝕫𝕖𝕟 𝔸𝕝𝕖𝕩 🤝🏼
(@CityzenAlex) reported
@BenTM1973 @EE It's broken for me. It's broken for people on iOS 16.4
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Leah
(@LovesTKandSP) reported
@EE hi, I am using we are 8 to get money off my phone bill and transferred £5 towards it but can’t see anything on my account, can you help please?
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Ian Elliot 🇬🇧🫁🎱⚽🏁
(@IanRElliot) reported
@EE does your app randomly stop you from making payments where the network doesn't really want to fix it when it's happened numerous times and have confirmation from the bank it's not down to the bank? Feeling like a change as I'm not feeling the loyalty from my current network
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one
(@Marlow1one) reported
So @EE just close complaint’s now without solving them? Ridiculous