EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Romford, Dartford, Chelmsford, Stanford-le-Hope, South Benfleet, Gravesend, and Brentwood.

City	Problem Type	Report Time
Southend-on-Sea	Internet	16 hours ago
Romford	Internet	1 day ago
Dartford	Phone	2 days ago
Chelmsford	Phone	9 days ago
Romford	Internet	13 days ago
Southend-on-Sea	Wi-fi	20 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  daniel munn (@dpmunn19) reported 42 seconds ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  kealey (@kikidee84) reported 2 minutes ago from Southend-on-Sea, England

  @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

• 
  Tobias Cook (@tobycook17) reported 8 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  Simon Archer (@BelvedereVicar) reported 9 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Paul Parker (@paulparker81) reported 10 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  stephen beattie (@sbeattie87) reported 15 minutes ago from Romford, England

  @EE hey I am getting very bad internet signal, whats going on?

• 
  Phil (@feyipuk) reported 16 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  lee jones (@jonesy23) reported 17 minutes ago from Chelmsford, England

  @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

• 
  Yémisi (@IAmYemisi) reported 19 minutes ago from Crayford, England

  6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

• 
  Phil (@feyipuk) reported 22 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Lauren T💫 (@Lozzabish95) reported 26 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  Steve Nightingale (@nightingalesj) reported 28 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 38 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Doyle (@droopdoggbaby) reported 39 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Brownie sports photography (@BSportsphotos) reported 41 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Nic Foakes (@Nicsboys2) reported 43 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 49 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 50 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  FatLee (@fatlee1989) reported 55 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Stuart Fields (@stuartfields) reported 57 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Esso (@EssoViking) reported 9 minutes ago

  @JamesHiggs76 @EE Since they merged with BT, it’s a joke! Customer service reps who stick to a script with no deviation..gaslighting customers even when you tell them you can’t afford the plan they’re offering

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 11 minutes ago

  @s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  blueShrew (@totfinsol) reported 12 minutes ago

  @EE help!

• 
  Wendy Beech-Ward (@wendybeechward) reported 12 minutes ago

  @Ef4vescent @EE Exactly. Fortunately my contract ends in September so I’m off… and so will my family. sorry you’ve had some issues.

• 
  Simon Oliver (@TonyRome51) reported 17 minutes ago

  Hey @EE your engineer has been & fitted new broadband at my in laws today. Despite your assurances over the phone your engineer was the smarmiest, clever arse **** who ever walked & it would seem incredibly rude to boot . And the TV & telephone don’t work either.

• 
  Dr Jonathan Lauderdale (@jon_lauderdale) reported 21 minutes ago

  @EE Hi, I think my number has just been put into hibernation, and I'm having trouble reaching a representative at your phone number (for some reason, I can't interact with the menu system). Can you help me?

• 
  Steve Yates (@steveyateshome) reported 21 minutes ago

  @EE Nothing then I take it, more of no help from EE! Just simpleton responses?

• 
  Lyse (@Lysey_g) reported 21 minutes ago

  @EE ive just had someone knock my door asking me to do a speed test of my Internet. He told me to get my phone to complete this albeit I told him No multiple times. As a customer since the orange days I dont appreciate the aggressive attitude of your employees on my doorstep.

• 
  Josh Jackson (@IamJoshJackson) reported 22 minutes ago

  Hey @EE you’re leaving a voicemail for me 10 times per day asking me to setup my voicemail (which I’ve already done). Tried your in-app help and it told me to check FAQs. Can someone help?

• 
  Ian Wardell (@ian_wardell) reported 23 minutes ago

  @EE That virtual card you sent me doesn't work. Just tried to use it for a Sainsburys groceries delivery and it doesn't accept it saying "Payment will be taken on Invalid date, your order's delivery date."