EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: South Benfleet, Southend-on-Sea, Gravesend, Brentwood, Romford, Chelmsford, Grays, Southfleet, and Rayleigh.

City	Problem Type	Report Time
South Benfleet	Internet	3 days ago
Southend-on-Sea	Phone	4 days ago
Gravesend	Phone	5 days ago
Brentwood	Wi-fi	7 days ago
Gravesend	Phone	11 days ago
Romford	E-mail	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  G R A Y B U R N (@PaulGrayburn) reported 2 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  stuart hobbs (@HobbsStu) reported 3 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Matt Bourne (@MattBourne_) reported 5 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  kealey (@kikidee84) reported 7 minutes ago from Southend-on-Sea, England

  @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

• 
  Vikki Lisa xo (@VikkiLisa) reported 9 minutes ago from South Ockendon, England

  @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

• 
  Ann Henderson (@Annhackett6) reported 13 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  Tim Bache (@timb551) reported 16 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  Vicky Lee (@luckylinkage) reported 21 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  dazz ii am (@dazzgedd73) reported 26 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Terri Shepherd (@telshep87) reported 36 minutes ago from Romford, England

  @EE nhs discount codes are not working for upgrades

• 
  PG (@PaulGrayburn) reported 38 minutes ago from Romford, England

  The only good thing about this storm is that I’m getting a decent @ee signal.

• 
  SprostonCharlatan🌱 (@mrs_harket) reported 41 minutes ago from Rayleigh, England

  Why is the @EE site always so slow and awful?

• 
  claire Marsh (@marsh_1985) reported 43 minutes ago from Romford, England

  @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

• 
  Brian Robinson (@Robbo_41) reported 44 minutes ago from Heybridge, England

  @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 47 minutes ago from South Woodham Ferrers, England

  @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

• 
  James M (@mindsgonewild) reported 48 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 49 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Joe (@chubbyjoeforza) reported 52 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Tina Death 🌲 (@novelbird) reported 53 minutes ago from Romford, England

  Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.

• 
  Ben Johnson-Owen (@ben79owen) reported 57 minutes ago from Romford, England

  OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nathan Pope (@nthpopee) reported 5 minutes ago

  @EE How is your service so unreliable for a company worth billions !!

• 
  Andy Jardine (@AndyCricket100) reported 7 minutes ago

  @WeAreOpenreach @EE good morning We have an engineer appointment for this morning but I’ve now been informed that it has been cancelled and booked for tomorrow. Yet EE say this is not a missed appointment, how can that be? We have broken phone cables since Tuesday.

• 
  jackie kemp (@jackiekemp) reported 10 minutes ago

  Lot of stress in the village atm because the @EE mast is down - it’s probably out of diesel again because @SSE refuse to put a mains electricity supply in the Balgy gap and as usual @ofgem sitting in London has designed a ‘****-you Scotland’ system

• 
  NAWF 5 (@dontaketheMIK) reported 10 minutes ago

  @EE you sure you’re the leading network in the UK cause you couldn’t cover a homeless person ! Sort out your “5G” literally have to rely on WiFi all the time

• 
  Derek (@DerekAllan61) reported 10 minutes ago

  Obviously I @EE don't give a flying **** about customer service

• 
  Paddy Silke 🇵🇸☘️🇮🇪 (@JFKKPOD) reported 11 minutes ago

  @EE how bad was your service yesterday when getting my iPad from you never again some misleading practices going on #EE

• 
  Tom (@tomavfc24) reported 12 minutes ago

  @EE Have had no signal and data for probably an hour now, is there a problem atm as I’ve seen others are having the same problem

• 
  Kirst ❤ (@kirst087) reported 15 minutes ago

  @EE It's an issue with your website. I've reported it many times but nothing gets sorted I just get told to phone up all the time. When I phone up I get asked a million security questions which were set up 14 years ago 🙄

• 
  Ollie Stokes (@Ollie_Stokes27) reported 18 minutes ago

  @EE I have spent considerable time attempting to resolve this matter through @EE customer service and complaints channels. I was given clear assurances had been handled but EE have not acted on their advisors agreements and gone against agreements received by EE representatives.#EE

• 
  humorousfunnybone (@abracadab1304) reported 21 minutes ago

  For all the British “knowledge” prowess, they can’t get their websites right - BA, EE, BT - all garbage! Complicated nonsense that just doesn’t get the basics right. Trying to get hold of customer service is a whole different ballgame. Yeesh! @British_Airways @EE