EE

EE Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS14.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 12/24/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: Basildon, London, Romford, South Benfleet, Brentwood, Grays, Stanford-le-Hope, Gravesend, Canvey Island, South Ockendon and Longfield.

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City Problem Type Report Time
United KingdomBasildon Internet
United KingdomLondon Internet
United KingdomRomford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • BreatheFitness Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • VikkiLisa Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • katiejayjones_ Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • __nicolamk nichola (@__nicolamk) reported from Brentwood, England

    @EE signal is soooo shit 🤬

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • kathmerchant MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • Purplecharlie32 Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • nannychrisMa 😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England

    @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

  • Richperks R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • katiejayjones_ Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

  • BekahChloe7886 Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • kathmerchant MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • mindsgonewild James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • Jon_Robertson Jonathan R (@Jon_Robertson) reported from Romford, England

    @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JulianHeathPhot Julian Heath (@JulianHeathPhot) reported

    @EE Phone A346B not shown in diagnostic list! So phoned above number, automated call said, 'We'll send you a text so hang-up now!' No text received! To be honest, I'm too old to be faffing around; I'd rather pay off the rest of the contract and buy a new Samsung phone!

  • jaundiced_i Jaundiced I (@jaundiced_i) reported

    @virginmedia completely unable to refund my mother’s £147 bill as a gesture of goodwill when she moved to @EE thinking they’d sort it. Unfortunately she has dementia and misunderstood. @skytv had no such problem and were kind and understanding in a similar situation.

  • SlideyVegas SlideyVegas (@SlideyVegas) reported

    @EE How can I contact EE other than by phone? For a week phone calls have been dropping after a random amount of time (secs to mins), I cant make proper calls, website has said theres a problem in the area for over a week but no details about what or when it will be fixed

  • ClareEGabriel3 Is it me? 🤷🏻‍♀️ (@ClareEGabriel3) reported

    @CotswoldLadyB @O2 @EE You’re so right. You get sucked in and can’t get out of these contracts which is rubbish as you have no idea if they are good or bad. O2 customer service was also abysmal, sure you get all sorts of sweeteners - free coffees etc but the service was just awful.

  • shesLove58 Because🥀I Love🥀You (@shesLove58) reported

    @EE Various messages, asking me if I want services I already have and suggesting I’m a new customer when I’m not

  • Ooossh10 MRTBRed (@Ooossh10) reported

    @EE disgusting customer service. Offer of new phone revoked despite trying to call and email to confirm. Was told I had to call back within 7 days even though I wasn’t told this. Advised manager would call me back 3 times… nothing. Customer of 30 years & this is how I’m treated.

  • ClareEGabriel3 Is it me? 🤷🏻‍♀️ (@ClareEGabriel3) reported

    @CotswoldLadyB @O2 We sacked off O2 on the outskirts of Worcester. It was truly pitiful. We had 2 painful years of truly abysmal service pretty much wherever we went. Went back to @EE hurrah

  • FWyineMagazine ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported

    NCSC Continuous #cyberattacks 03-07-2025 0000hrs - 11-07-2025 ongoing (DDOS & Bandwidth attenuated, signal suppression) in MK region. Properties (10), (12), (13) in particular involved with UK telecoms interference. @EE please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimit area

  • AS_Consultancy Ashley Hutchinson 💙 (@AS_Consultancy) reported

    @EE help. Abroad in US with my wife and my phone doesn’t work. Need to talk to someone but I can’t dial out…..

  • djjordan23uk DJ Jordan (@djjordan23uk) reported

    @EE I’m with 2 other friends, all of us on EE. We all either have bars but can’t even make a call, let alone internet, or our phones are showing ‘Satellite’, so yes, it’s a huge problem.