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EE Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS15.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 10/10/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, South Benfleet, Romford, Gravesend, Billericay, Basildon, Rainham, Upminster, Southend-on-Sea, Hockley, Dartford and Longfield.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Heybridge, England

    @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • sbeattie87 stephen beattie (@sbeattie87) reported from Romford, England

    @EE hey I am getting very bad internet signal, whats going on?

  • luckylinkage Vicky Lee (@luckylinkage) reported from Romford, England

    @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • GundamBuilderUK Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • telshep87 Terri Shepherd (@telshep87) reported from Romford, England

    @EE nhs discount codes are not working for upgrades

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FreshBite77 Chloé Le Pen (@FreshBite77) reported

    @EE Whats going on with your signal in London. I’ve had 1 bar and very limited internet for the past 48 hours now… Any chance of fixing it at all?

  • bellcharlene61 Charlene (@bellcharlene61) reported

    @EE seriously can you not afford to pay someone to sort this crap app out? Whats the point of having it if it cannot be used. I have re-installed it 4 times and its not working!

  • HereisTrev HereisTrev (@HereisTrev) reported

    Nothing like @virginmedia being down to drain my @EE mobile data in less than one evening 😡

  • iaminiquity88 David Alford (@iaminiquity88) reported

    @EE hi, are there known broadband issues in the Glasgow area, particularly Cumbernauld? My router has been intermittently flashing yellow and cutting off the past month, but is doing it constant this morning now and I need to work from home

  • janicephillips Janice Phillips (@janicephillips) reported

    @AlixAlixcool I don’t have a problem. Again it’s all about where you are but it’s ok. I do rate EE though @EE

  • kathrynhay Kathryn Hay (@kathrynhay) reported

    Hi @EE I’m a EE mobile customer and trying to call @brecbunbury in Australia (to buy a voucher as a gift) but have been trying for several days and get the engaged tone each time. I’m using the correct exit code 00 international code 61, can you help?

  • andy_corton1 Andrew Corton🇬🇧 (@andy_corton1) reported

    @EE iv looked at signal coverage for Worksop were I live get 2G/3G/4G but wanna know when will Worksop Nottinghamshire be getting 5G

  • g33tee G33Tee (@g33tee) reported

    Don't you just love moving one service provider to another that promises to supply a better service, only to be paying more for a worse service? Let's hope the @EE engineer fixes my broadband tomorrow 🤬

  • cjk1971 ckelly (@cjk1971) reported

    @EE Win a Google Pixel 6 and swag bag Enter the EE Up prize draw, and 5 lucky winners will get a Google Pixel 6 and a Google “swag” bag, including a bag, notebook and a thermos.  Link not working hasn't been working for a few days now hit me up when working

  • Gracieh08596123 Gracieh (@Gracieh08596123) reported

    @EE Hello, all last month my ee app was not working it just said to come back later and when I did it was styaibg the same thing so I tried to uninstall and reinstall the app but when I went to reinstalled the app it is now saying there is an error and not letting me download it