EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: South Benfleet, Southend-on-Sea, Gravesend, Brentwood, Romford, Chelmsford, Grays, Southfleet, and Rayleigh.

City	Problem Type	Report Time
South Benfleet	Internet	3 days ago
Southend-on-Sea	Phone	4 days ago
Gravesend	Phone	6 days ago
Brentwood	Wi-fi	8 days ago
Gravesend	Phone	11 days ago
Romford	E-mail	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  PG (@PaulGrayburn) reported 3 minutes ago from Romford, England

  @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

• 
  Lois (@kentlois5) reported 9 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Monika Matis (@monikamatis) reported 15 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  Barry mcardle (@Bjmcardle) reported 16 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Sue Adams (@sue_adams_) reported 19 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  chris harrington (@charrington007) reported 20 minutes ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  Simon Archer (@BelvedereVicar) reported 22 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Paul Parker (@paulparker81) reported 23 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Katie Jones (@katiejayjones_) reported 30 minutes ago from Dartford, England

  @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

• 
  Jonathan R (@Jon_Robertson) reported 32 minutes ago from Romford, England

  @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

• 
  Phil (@feyipuk) reported 33 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Brownie sports photography (@BSportsphotos) reported 38 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  lorraine langridge (@lorraine_acorn) reported 39 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  G R A Y B U R N (@PaulGrayburn) reported 40 minutes ago from Romford, England

  @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

• 
  David Robinson (@Robinson92David) reported 43 minutes ago from Swanley, England

  @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

• 
  karma w barfungpa (@karmawangdi) reported 45 minutes ago from Romford, England

  @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

• 
  Joe Lane (@rowjoelane) reported 46 minutes ago from Billericay, England

  @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

• 
  Kate England 💙 (@kate_england) reported 47 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 50 minutes ago from Sutton at Hone, England

  @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

• 
  Nic Foakes (@Nicsboys2) reported 59 minutes ago from Grays, England

  @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 7 minutes ago

  **** you @ee that's best part of an hour I've wasted trying to view my bills, look at upgrade options - phone & broadband but you website is so shite at loading pages, or not as is the case I'm now exploring other providers options - poor customer service extends to your website

• 
  Erika (@ErikaDucker) reported 7 minutes ago

  @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt

• 
  Adam (@adam_am05) reported 10 minutes ago

  @EE So I signed up for broadband and changed x4 of my sims but apparently your employee made a mistake now you won’t honour it 😡 Rubbish service and liars @Ofcom why is this acceptable behaviour if I made a mistake I would be told im stuck in contract early termination fees!

• 
  L D (@thisbaldone) reported 10 minutes ago

  @EE you need to train your staff properly, told yesterday that a new router would be delivered today as ours has an issue. In fact what the useless customer service agent ment was ill dispatch it tomorrow for delivery Tuesday. But who knows, so long as you've got your money eh?

• 
  Stephalopolas (@stephstroud46) reported 10 minutes ago

  My grandfather has been having an issue with EE since February of this year & has been repeatedly fobbed off & is still being charged for a tablet & sim, which he returned as received, that has since been lost in transit, despite having proof of postage! @EE

• 
  Forgottengirl078 (@forgottengirl78) reported 12 minutes ago

  @EE As it stands I have a 5th person calling me back on Monday. If this person is as useless as the rest I will open a 4th complaint. I have treated me like trash. Something so simple has been messed up to such an extent it has dragged on for MONTHS.

• 
  n (@nigsnooker) reported 15 minutes ago

  @EE @GaryGaryweir11 Why is there so many issues with EE on twitter problems with everything like signals,bills, broadband etc so EE do something

• 
  Nathan Pope (@nthpopee) reported 17 minutes ago

  @EE How is your service so unreliable for a company worth billions !!

• 
  Fi (@LetsTweetPotter) reported 17 minutes ago

  @EE I already have. They just said theres no such thing, which seems a bit silly. When people cancel last minute do those appointments just go unused? Can I not just plug in the stuff myself and then you activate it?

• 
  Hazbulla (@Hasbullins) reported 19 minutes ago

  @EE has the be the worst network on the planet it is absolutely **** cant even run an ITV stream with full 5G. Dogshit