EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Romford, Stanford-le-Hope, South Benfleet, Gravesend, Brentwood, Chelmsford, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	1 day ago
Romford	Internet	3 days ago
Stanford-le-Hope	Internet	5 days ago
Romford	Internet	5 days ago
Romford	Internet	6 days ago
South Benfleet	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  G R A Y B U R N (@PaulGrayburn) reported 2 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 3 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Paul Parker (@paulparker81) reported 4 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  karma w barfungpa (@karmawangdi) reported 4 minutes ago from Romford, England

  @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

• 
  FatLee (@fatlee1989) reported 8 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Terri Shepherd (@telshep87) reported 8 minutes ago from Romford, England

  @EE nhs discount codes are not working for upgrades

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 10 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  Matt Bourne (@MattBourne_) reported 13 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 20 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  Doyle (@droopdoggbaby) reported 23 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Dean (@gittysootie) reported 28 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

• 
  Stuart Fields (@stuartfields) reported 35 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  Monika Matis (@monikamatis) reported 36 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  Lois (@kentlois5) reported 36 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  PG (@PaulGrayburn) reported 40 minutes ago from Romford, England

  @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

• 
  stuart hobbs (@HobbsStu) reported 50 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Joe (@chubbyjoeforza) reported 50 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 51 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Steve Nightingale (@nightingalesj) reported 56 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  Laurie Staerck (@StaerckLaurie) reported 60 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alex Chippendale (@chipods) reported 7 minutes ago

  @EE I did try to purchase through the web site without logging in and still the same issue

• 
  Norman robb (@Norman_robb74) reported 8 minutes ago

  @SerpicoFranco @Mhairiang26 @EE You should never went with ee useless

• 
  Sameena Ahmad 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SameenaAhmad7) reported 10 minutes ago

  @Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.

• 
  Stu Spiller (@TheRealSpiller) reported 18 minutes ago

  @MarkyTalk @EE Signal was non existent in doniford last week, feels like somethings changed

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 18 minutes ago

  Why do we put up with absolute ***** like @EE? Every year to he price goes up and the service goes down whilst the CEO gets ******* richer...

• 
  Andrew Parmenter (@AndyP1982) reported 22 minutes ago

  @EE why can a new customer get a deal £10 a month cheaper than someone who has been a customer for nearly 5 years? Where is the customer loyalty? I’ve now signed up to @virginmedia #customerlost #customergained

• 
  𝙱𝚊𝚢𝙹𝚊𝚢𝚉𝚞𝚜🥀 (@BayJayZus) reported 23 minutes ago

  @Hepworthclare @EE "How Can I Get Some Service".. Vote for someone who doesn't support telecommunication monopolies which inevitably end up screwing over customers?

• 
  Chiara (@Mhairiang26) reported 24 minutes ago

  @SerpicoFranco Was pushed by BT by poor service etc and they said superior with EE. No incoming calls for several days, no call centre working. In fact 3 times needed the service it hasn’t worked. Will not renew with @EE

• 
  Scott Speight (@scottspeig) reported 26 minutes ago

  @MarkyTalk @EE Try @spusu_uk same network, fraction of the cost. Apparently they manage this by only providing customer service via WhatsApp (although I find it works well). Only issue I have is no Direct Debit option. Just card.

• 
  DR (@ulookingatmefu) reported 26 minutes ago

  @EE @Ofcom Finally sorted c4 hours later. Quite simply this is why people lying to sell is wrong and why online chat doesn't work. Time she will never get back unfortunately.