EE Outage Report in Basildon, Essex, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Basildon come from postal codes SS16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (26%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Romford, Billericay, Southend-on-Sea, Basildon, Dartford, Wickford, Gravesend, South Benfleet and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Total Blackout | |
| Romford |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
-
Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
-
Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
-
Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
-
lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
-
Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
-
FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
-
Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
-
KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
-
G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻
-
Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
-
G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.
-
David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
-
Terri Shepherd
(@telshep87) reported
from
Romford, England
@EE nhs discount codes are not working for upgrades
-
Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
-
Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
-
lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
-
G R A Y B U R N
(@PaulGrayburn) reported
from
Romford, England
@pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.
-
Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
-
🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
-
stephen beattie
(@sbeattie87) reported
from
Romford, England
@EE hey I am getting very bad internet signal, whats going on?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Ed Handley
(@edhandley88) reported
@EE I'd like to cancel my broadband package as of 7 September, can you advise how I can do this online or from my mobile please? I believe I'm a month out of my fixed term contract. Thanks
-
Silverfox 'G-Dog'
(@g_silverfox) reported
@EE No, the advisor said she couldn't put any orders through at all due to system problems. This is what I'm complaining about! Ridiculous!
-
EmzC
(@EmzCrompton) reported
@EE I have had no service for two days. I am also being told on your website I cannot upgrade even to a SIM only? My account is up to date and see no issues on MyEE?
-
Vermin Longtooth
(@VerminLongtooth) reported
@suescarffe @EE I'm afraid I can't help with this one, Sue. Sounds like something to ask the EE guys
-
MrsD
(@sharrondavis) reported
@EE stop sending me bullying emails threatening to close my account. I closed it months ago and have not used your SIM since April 2020…. Any other ex EE customers had similar problems?
-
Kitesurfer
(@Crabak01) reported
@EE my app stats charges for this month extra of 26 quid? But when I click show charges it says nothing to show. Help??
-
Victor Michael
(@VictorM12718674) reported
@cjh4rrison @EE Do yourself good, these walls are silent unfortunately they lack knowledge of fixing there apps, got mine fixed with the help of @wyke_tech thanks to them for helping me access my account I have tried so many times to get help but they never respond
-
ethan knight aka Pete Marsh
(@EthanKnight) reported
Hi @EE. Been a customer for over 20 years. You sure sending me a text essentially saying “we’re doubling your bill and if you don’t like it, leave” is good customer service? Plenty of other providers who are offering me a better deal.
-
♡..ѕαяαн'ℓσυιѕє..♡
(@sarahlouise_x2) reported
@EE is the app down? I need to pay my bill 😞
-
LJ
(@kidswithbeards_) reported
@EE How about you respond to the endless messages from your customers requiring help instead of posting this garbage!