EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Gravesend, Brentwood, Romford, Chelmsford, Grays, Southend-on-Sea, Southfleet, and Rayleigh.

City	Problem Type	Report Time
Gravesend	Phone	16 hours ago
Brentwood	Wi-fi	3 days ago
Gravesend	Phone	6 days ago
Romford	E-mail	12 days ago
Gravesend	Phone	12 days ago
Romford	E-mail	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  PG tweets (@PaulGrayburn) reported 6 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

• 
  Stuart Fields (@stuartfields) reported 9 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  lorraine langridge (@lorraine_acorn) reported 13 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 14 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  R I C H P E R K S (@Richperks) reported 17 minutes ago from Romford, England

  Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

• 
  FatLee (@fatlee1989) reported 18 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Lois (@kentlois5) reported 21 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  Tim Bache (@timb551) reported 26 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  daniel munn (@dpmunn19) reported 27 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Paul Parker (@paulparker81) reported 32 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Sarah Meek (@minimeek11) reported 32 minutes ago from Romford, England

  @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

• 
  Nicky Hanson (@HansonNicky) reported 38 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

• 
  Brian Robinson (@Robbo_41) reported 39 minutes ago from Chipping Ongar, England

  @EE Is it me or are you the worst network coverage in the UK

• 
  Hristo Kirev (@HKirev) reported 45 minutes ago from Romford, England

  Do you support RCS (Rich communication services) @EE

• 
  Nic Foakes (@Nicsboys2) reported 46 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  Joe Lane (@rowjoelane) reported 50 minutes ago from Billericay, England

  @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 52 minutes ago from Sutton at Hone, England

  @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

• 
  Bekah Chloe (@BekahChloe7886) reported 54 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Brian Robinson (@Robbo_41) reported 54 minutes ago from Chipping Ongar, England

  @EE Is it me or are ee the worst network coverage about All I would like is some answers

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 57 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lionel Conroy (@Lionel_Conroy) reported 10 minutes ago

  @ClarkRenney @EE It never was much good, I’ve never understood why a company as big as them can’t make a decent app…it’s all over the show

• 
  Guy axon (@Guy19013990) reported 10 minutes ago

  @EE over 8 phone calls regarding my app not working and no one can fix it and you keep closing my complaints with no resolution why is it so hard for such a big company to work this out

• 
  D (@Davidaag1991) reported 12 minutes ago

  @iowrunningmum @EE But when this sort of thing happened to me when I worked there, if they said X, and there was a call on the date they said and what they said was credible (I.e. not saying you were offered free BB for life), I’d believe the customer.

• 
  Derek (@DerekAllan61) reported 12 minutes ago

  @EE Ordered a phone Saturday 11th, called customer service Monday 13th 60+ minutes on the phone, called to again Tuesday 14th again 60+ minutes informed to reorder the phone, called again today another 60+ to be informed you don't have the phone in stock RIDICULOUS SERVICE

• 
  Jo D (@JoDonn77) reported 15 minutes ago

  @EE @ash2082 I’m having the same issue having landed in Spain in the last hour

• 
  sunil bedi (@colnbrook1) reported 17 minutes ago

  @EE hi there - I am very very disappointed- I am in Prague and switched on data roaming for the day pass (total 4 days) and it has not worked - have followed all Instructions- switched phone on/off and no luck - it has caused nothing but problems….

• 
  Jambags (@jambags) reported 19 minutes ago

  @EE I can’t get anywhere, I go to order help, put tracking number in and it says “it’s been delivered, click here for refund and return”, I DID NOT receive the item, there’s no option in the help section for this!

• 
  Gary (@GaryGaryweir11) reported 19 minutes ago

  I have never been able to log in to my business account since joining you and you have just billed me for £275 when I was on holiday and had the holiday package daily!!!!!! @EE

• 
  OMG Beardd (@OMGBeardd) reported 19 minutes ago

  @OniSuika @EE How many people do you think you’ll be turning off of EE that aren’t already in the replies looking to complain to people that can’t help? You think people will see that you’re having an issue, that’s logged are any less likely to be put off than those claiming overcharging?

• 
  georgeinuk (@gjw70) reported 22 minutes ago

  Come on @EE, nearly 3 weeks of issues in the bath UK area. What's going on??