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EE outages and service status in Basildon, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • 40% Internet (40%)
  • 40% Phone (40%)
  • 20% Total Blackout (20%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Brentwood, Southend-on-Sea, Southfleet, Rayleigh, Maldon, Romford, and Chelmsford.

CityProblem TypeReport Time
Brentwood Phone 8 days ago
Southend-on-Sea Internet 8 days ago
Southfleet Phone 12 days ago
Rayleigh Internet 18 days ago
Maldon Total Blackout 26 days ago
Romford Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • feyipuk
    Phil (@feyipuk) reported from Stifford, England

    @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

  • Lozzabish95
    Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • katiejayjones_
    Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

  • kikidee84
    kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • GundamBuilderUK
    Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • gittysootie
    Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • Annhackett6
    Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

  • kevinjohnnolan
    Kevin Nolan (@kevinjohnnolan) reported from Dartford, England

    @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

  • telshep87
    Terri Shepherd (@telshep87) reported from Romford, England

    @EE nhs discount codes are not working for upgrades

  • mindsgonewild
    James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • BreatheFitness
    Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • sbeattie87
    stephen beattie (@sbeattie87) reported from Romford, England

    @EE hey I am getting very bad internet signal, whats going on?

  • SGPSoccer
    Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • abetts2022
    Andy Betts (@abetts2022) reported from Stone, England

    Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • untzy
    UnTzY 🚶🏻 (@untzy) reported

    @dricedcoffee @EE Same problem.

  • LizRead168
    Liz Read (@LizRead168) reported

    @ChefJBS @robbopalmer @EE Yes you are right. Why are we surprised when we get good service? It must be because it’s rare but nobody cares.

  • Steffmcd80
    Steff McD (@Steffmcd80) reported

    @scoobyhugh8 @EE Prices are shocking cant even compete or even try and keep you as a customer

  • Hala_xpress
    Ya Hala (@Hala_xpress) reported

    @EE No signal at all in Medway area Kent When the service will come back?

  • thecazzle
    C.P🦦 (@thecazzle) reported

    @EE Why is your customer service useless? Care to explain? 🙄🙄🙄

  • MarkKel84034045
    Mark Kelly (@MarkKel84034045) reported

    @EE You are going to need it when @ee fail to deliver your broadband repeatedly and they suggest just hot spotting your phone.

  • GarryWalker
    Garry Walker (@GarryWalker) reported

    @Etsphonebill @EE My AirBNB just cancelled on me. £450 down the drain. Router is still showing blue and giving me a login screen. Which means I just need an active username and password. They aren't willing to give me one. They say there is no possibility of compensation as my contract hasn't started. Technically they turned off my dead mothers internet. The only reason I agreed to a 24 month contract with them when I will mostly be in thailand is i need internet now. Im in a village where there is no phone signal. Maybe ebola is too harsh. Middle Eastern respiratory syndrome is more appropriate.

  • tagz174
    Tag (@tagz174) reported

    @robbopalmer @EE They’re terrible was glad to get rid of my sons sim with them

  • chrisLp44
    @chris51141091 (@chrisLp44) reported

    @England @EE None absolutely awful can only win 1-0 against new Zealand the stadium was really empty too

  • seannyybt
    Seannnybt (@seannyybt) reported

    @EE @ethan_lawrez41h Poor this.