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EE Outage Report in Basildon, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 12/11/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Romford, Brentwood, Grays, Stanford-le-Hope, Gravesend, Canvey Island, South Ockendon and Longfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomRomford Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • tobycook17 Tobias Cook (@tobycook17) reported from Southend-on-Sea, England

    Paying £70 a month for a phone with no signal 😤 @EE

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • Annhackett6 Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • timb551 Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • rowjoelane Joe Lane (@rowjoelane) reported from Billericay, England

    @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

  • minimeek11 Sarah Meek (@minimeek11) reported from Romford, England

    @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • karmawangdi karma w barfungpa (@karmawangdi) reported from Romford, England

    @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Chipping Ongar, England

    @EE Is it me or are you the worst network coverage in the UK

  • VikkiLisa Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • kevinjohnnolan Kevin Nolan (@kevinjohnnolan) reported from Dartford, England

    @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • HKirev Hristo Kirev (@HKirev) reported from Romford, England

    Do you support RCS (Rich communication services) @EE

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Chipping Ongar, England

    @EE Is it me or are ee the worst network coverage about All I would like is some answers

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jools_ratcliffe Juju (@jools_ratcliffe) reported

    Still having issues making calls @EE. How much longer will this go on for and will you be giving any discount for the inconvenience?

  • adamjackdrew Ad (@adamjackdrew) reported

    @EE morning guys. I upgraded my Apple Watch last week. Had an issue with delivery so cancelled and reordered using your chat service. However this morning I notice an extra Watch account on my app - so I have 2 phones and 2 Watches. It should be 1 Watch. A bit weird?

  • foraggio Toby Forage 🤙 (@foraggio) reported

    @Lionesses @EE It's a disgrace that Jess Carter isn't up for this. Get her in for ****. Jess was absolutely IMMENSE and a huge reason why Spain found it so difficult to break us down.

  • SaskiaBPower Saskia Baynton-Power (@SaskiaBPower) reported

    @EE since the issues from Thursday it seems to be if I'm connected to WiFi people can't call me but if I turn WiFi off it works despite WiFi working and having signal?

  • Christianjw92 Christian (@Christianjw92) reported

    @EE why are you charging more for the same product just because I’m a current BT customer than if I wasn’t with BT currently?

  • j_poppet 🍓 🎀 𝒫🍩𝓅𝓅𝑒𝓉 𝒥 𝒲𝒾𝓁𝒹𝑒 🎀 🍓 (@j_poppet) reported

    @EE Hello again, still having the same issue and I don't have any other phone available. This has gone on for over a week now and I can't make any outgoing calls which I starting to pose a serious issue. Please help!

  • lazeedan40 L₳zeedan40🎈 (@lazeedan40) reported

    @MrTelecoms @EE 24 month contract costs £18 a month for 25gb data and unlimited calls & text. Affordable and signals not too bad in the areas I mostly travel. I would swap to WorldMobile for the personal data protection and simswap insurance. I would definitely stake to phone plan also.

  • Cityfanaccountt blue Manchester (@Cityfanaccountt) reported

    @Lionesses @EE people say **** was bad,,how as she been nominated 2 times now

  • BostinLad Martin (@BostinLad) reported

    Morning @EE , are you still having issues with 5G? Can make and receive calls ok, but can’t connect to 5G, even after resetting my device. Was working perfectly a few weeks ago. Same for the rest of the family. Just wondering if it’s a local issue or more general EE issue. Thx

  • ThamsanqaMabaso Thamsanqa Mabaso (@ThamsanqaMabaso) reported

    @EE This is a joke now. It's been 2 days with poor Internet ( WiFi and mobile data). Please fix this, I am tired of interacting with your BOT that runs diagnostic tests, and it keeps on telling me that there are no issues, whereas there is. This is annoying.