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EE outages and service status in Basildon, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jun 29, 10:26 PM GMT+1.
  • 50% Internet (50%)
  • 25% Phone (25%)
  • 13% E-mail (13%)
  • 13% Total Blackout (13%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Chelmsford, Grays, Southend-on-Sea, Brentwood, Southfleet, Rayleigh, and Maldon.

CityProblem TypeReport Time
Romford E-mail 3 days ago
Chelmsford Internet 4 days ago
Romford Internet 7 days ago
Romford Total Blackout 7 days ago
Grays Internet 7 days ago
Romford Phone 18 days ago

Nearby cities with recent reports

Romford

3 recent signals

3 days ago
Chelmsford

1 recent signals

4 days ago
Grays

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Richperks
    R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • BreatheFitness
    Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • Annhackett6
    Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • GundamBuilderUK
    Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • HansonNicky
    Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • chereeesh_
    chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • JackHorrey
    Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • PaulGrayburn
    PG tweets シ (@PaulGrayburn) reported from Romford, England

    @EE Yeah but I’m just fed up with shit signal.

  • VikkiLisa
    Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • minimeek11
    Sarah Meek (@minimeek11) reported from Romford, England

    @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

  • charrington007
    chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

  • PaulGrayburn
    PG (@PaulGrayburn) reported from Romford, England

    The only good thing about this storm is that I’m getting a decent @ee signal.

  • HKirev
    Hristo Kirev (@HKirev) reported from Romford, England

    Do you support RCS (Rich communication services) @EE

  • fatlee1989
    FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • EssexMe18
    MudBone (@EssexMe18) reported

    @TragedyCalls @LUDENClassics It's a profit driven choice, that will eventually loose @EE custom. Especially given their service domestically is not much better given their much higher cost per month than free to roam rivals

  • jf2e
    John Toohey (@jf2e) reported

    @England @EE @HKane England were in trouble against the DR Congo. Harry Kane did what you would hope your Captain would do. He stepped up 2 goals

  • JohnAH190975
    John A Holman 🇬🇧 🇺🇦 🇵🇱 🇺🇸 🇩🇪 🇫🇷 (@JohnAH190975) reported

    @EE really you ******* penalised me for not paying my phone bill but you ******* can't even fix the ******* EE App as I said before the ee app is ****** because it doesn't allow me to look at my bills which gives me the option to pay my bills

  • JulesAP011
    🌼Julie Anne🌼 (@JulesAP011) reported

    @EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!

  • KeithBr89743464
    Keith Brown (@KeithBr89743464) reported

    @EE @ee I do have an appointment for tomorrow but I’m pretty sure it’s a bigger issue. Have you got any sort of update as I’m also getting slower internet speeds on my iPhone 17 pro max using mobile data

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE Morning. I spent 55 minutes on the phone to technical support and another department last night to no avail. Solution proposed was to change my subscription to different hub at extra £15 per month! No further forward and still items dropping WiFi at will

  • DextersDesciple
    Dexter Morgan VI (@DextersDesciple) reported

    @EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now

  • taliena
    Natalie Marchant (@taliena) reported

    @EE @_nicks_tweets You are having issues with roaming. My husband and I can’t use our SIMs in Austria either. Can’t call as no signal

  • jj35109
    J (@jj35109) reported

    @_nicks_tweets @EE I’m also having issues on my two EE lines (currently in Singapore). No signal.

  • 64Jimfogarty
    Jim Fogarty (@64Jimfogarty) reported

    @EE must say very disappointed that you ask for extra £10 for wifi extenders after promising when taking contract out that I wouldn't need them and if I did you would provide them. Like the rest once in contract yous do what you want at customer cost. Lesson learned be careful