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EE Outage Report in Basildon, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 12/12/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Romford, Brentwood, Grays, Stanford-le-Hope, Gravesend, Canvey Island, South Ockendon and Longfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • charrington007 chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • nightingalesj Steve Nightingale (@nightingalesj) reported from Billericay, England

    @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

  • monikamatis Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • IAmYemisi Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • PaulGrayburn PG tweets シ (@PaulGrayburn) reported from Romford, England

    @EE Yeah but I’m just fed up with shit signal.

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • JDecruz10 Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • PaulGrayburn PG tweets シ (@PaulGrayburn) reported from Romford, England

    @Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.

  • StaerckLaurie Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • joshcrowee Josh Crowe (@joshcrowee) reported

    @EE I need help with my account, can somebody contact me

  • Mikki_Wright Mikki (@Mikki_Wright) reported

    @EE @20mufc03 If you're busier than usual, how're yoh replying to other within 15 minutes and following up on tweets from customers who haven't replied to you? Looks like you're avoiding dealing with any real issues from customers. 24 hours and waiting.

  • ShaneDonnelly93 ShaneDonnelly (@ShaneDonnelly93) reported

    @OnyinyeUdokporo @EE I think so, I can't load any apps - not receiving notifications from WhatsApp and can't use Safari - could be a 4G/5G issue? Unconfirmed yet though

  • J1M_MARSHA11 James A Marshall (@J1M_MARSHA11) reported

    @EE - 4G/5G issues here please look into….me thinking it may be down to #iOS1602 but not sure if it is or not…..

  • APLFC_ Akash 🔴 (@APLFC_) reported

    @StrawHatShonen @EE Even my EE was down a bit earlier. Joke.

  • ShaneDonnelly93 ShaneDonnelly (@ShaneDonnelly93) reported

    @Me_Scuba_Steve @EE I think it is, having issues loading anything at all - not receiving push notifications from WhatsApp etc

  • linuxdaddy Justin Cook (he/him) (@linuxdaddy) reported

    If you got a new iWatch and on @EE you’re basically on hold forever. #fail #yourescrewed #returntosender

  • _vsreal vs (@_vsreal) reported from Barnet, England

    Why is my data not working. Since morning??? I’m gonna lose it @ee

  • sashakategreen Sasha Green (@sashakategreen) reported

    When your phone data no longer wants to receive text or be useful in anyway. Cheers @ee for the ****** up data and service. Wish I cancelled my contract now instead of upgrading

  • Leviathan_100 the nuance of language. (@Leviathan_100) reported

    Issues with @EE. Upgrades not showing on app. Automatic assumption that accounts and phones belong to the same person (bill payer) they’re my children’s phones and I can’t speak to anyone. 17 minutes waiting atm. This is when ‘tech’ really doesn’t work.