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EE outages and service status in Basildon, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Basildon, including 1 direct report.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jun 14, 9:41 PM GMT+1.
  • 50% Phone (50%)
  • 33% Internet (33%)
  • 17% Total Blackout (17%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Brentwood, Southend-on-Sea, Southfleet, Rayleigh, Maldon, and Chelmsford.

CityProblem TypeReport Time
Romford Phone 16 hours ago
Brentwood Phone 10 days ago
Southend-on-Sea Internet 10 days ago
Southfleet Phone 14 days ago
Rayleigh Internet 20 days ago
Maldon Total Blackout 29 days ago

Nearby cities with recent reports

Romford

1 recent signals

16 hours ago

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • PaulGrayburn
    PG (@PaulGrayburn) reported from Romford, England

    The only good thing about this storm is that I’m getting a decent @ee signal.

  • anulikesstars
    Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • rowjoelane
    Joe Lane (@rowjoelane) reported from Billericay, England

    @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

  • fatlee1989
    FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • acjr24
    Amy✨♏️ (@acjr24) reported from Basildon, England

    Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • PaulGrayburn
    PG tweets シ (@PaulGrayburn) reported from Romford, England

    @Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Chipping Ongar, England

    @EE Is it me or are ee the worst network coverage about All I would like is some answers

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • droopdoggbaby
    Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • HansonNicky
    Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • ben79owen
    Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • timb551
    Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • nightingalesj
    Steve Nightingale (@nightingalesj) reported from Billericay, England

    @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

  • nourishworkplce
    🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RoyKentsSocks
    Rach ⚽ (@RoyKentsSocks) reported

    @EE I recently ordered full fibre with digital home phone incl a handset. The hub arrived last week with a note saying the handset would follow due to stock levels. Our service is now up and running, order marked as complete and the handset is on our bill but still not received.

  • TNS1184
    Tim (@TNS1184) reported

    @EE thanks i don't have access to a phone and when i go to make a claim it says the server is down to i can't proceed. also, i see i have the following EE insurance -but unsure as to whether that covers theft?

  • alexintheskies
    Alex (@alexintheskies) reported

    @EE @TomTugendhat S73 post code in Barnsley has the worst signal, cuts out very often.

  • ptavfc1
    PT (@ptavfc1) reported

    @EE Even your spelling and grammar is poor…….. amend it and try again the I’ll engage with you @EE

  • Sum1st
    Sum1st (@Sum1st) reported

    @TomTugendhat @O2 @EE That is so true. In Oxfordshire an intellectual heavyweight, you cannot get reliable signal in the city centre an don't signal in most places you drive to. My son went to a school trip to India and another one in Wales. Guess where he was out of reach....in Wales.

  • naomi2009
    Naomi Canton (@naomi2009) reported

    @TomTugendhat @O2 @EE There are people in Somerset who have never had a mobile signal ever.

  • JEssex28942
    James Essex (@JEssex28942) reported

    @EE I have your Digital home phone service. It’s 20p per minute. Can I add a call package?

  • britgermanbloke
    Dr Steve Fleischer (@britgermanbloke) reported

    @RichardBentall @drew_carver @EE Agree. I signed a bb contract in January, paid the bill by direct debit so didn't pay too much attention to it. Found out last week it was never put into their system! I've been paying much more than I should have been. 3 trips to shop this week and app still shows wrong price.

  • gaz492
    Gaz 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@gaz492) reported

    @EE How am I meant to check mobile network issues when you need me to login, but that requires a code that you sent to my mobile🙄

  • RealToffeeCelt
    Maggie (@RealToffeeCelt) reported

    @EE @TomTugendhat It’s the same across the UK. I can’t drive from Glasgow to Edinburgh on the motorway without having calls/meetings cut off at three different points. Many parts of Glasgow have patchy coverage and in every hospital I’ve worked in across central Scotland (9) you can’t get a signal