EE Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Romford, Billericay, Southend-on-Sea, Basildon, Dartford, Wickford, Gravesend, South Benfleet and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Phone | |
| London |
Total Blackout | |
| Romford |
Internet | |
| London |
Total Blackout | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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R I C H P E R K S
(@Richperks) reported
from
Romford, England
Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!
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Jonathan R
(@Jon_Robertson) reported
from
Romford, England
@EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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nichola
(@__nicolamk) reported
from
Brentwood, England
@EE signal is soooo shit 🤬
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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😎🐥Christine Taylor🐣🐤
(@nannychrisMa) reported
from
Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda 👩🏽💻
(@amandafclark) reported
Ugh the @EE tv adverts are nauseating 🤢. I’d never sign up on the strength of these however great there network is.
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SynK R
(@SynK_R) reported
@EE I know you prefer ppl to call you with there problems, and that you not bothered with helping anyone on here. How else can anyone contact you if your 'most reliable network' is out of service since yesterday? I mean talk about making things difficult for ppl.
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Shivam Sharma
(@shivamsharma_01) reported
@OoRITE_C4 @EE They are a pain though, there customer service is shite in my opinion.
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Rachael H
(@rockrooster) reported
@EE @abbybeck5 My mum is having the exact same issue and been on hold to brightstar for 2 hours. Have you read the reviews? Why the hell do you use that scam of a company?!
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StevieG
(@grewky) reported
Have to say bit dissappointed to go in store and be told no stock of the item required @EE although available to order online apparently obviously being a customer for over 20 yrs counts for nothing nowdays so no mobile now for at least a week hopefully no-one needs to contact me
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SynK R
(@SynK_R) reported
@EE You wont be recieving no more money from me. I am not paying for a ignorant service, and a network that wont help. You have lost a valuable customer.
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Kerry
(@KerryHoward81) reported
@EE Be better if I had phone service. Phone showing no service since 10am. Any ideas??
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Alzee
(@Alzee52337399) reported
@EE So what is the problem with the outage? Why haven't standby units kicked in? Alzee
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stacey
(@staceydeematt) reported
@EE hi I have been having connection & speed issues with my bband for months so have move my router it has improved in my living room but now upstairs they are having issues connecting please can someone dm me
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Daryl Brown
(@edisrehto) reported
@EE I submitted a complaint on your website 2 weeks ago and I have not received a response. You said you could provide my FTTP broadband cheaper than BT, I ordered it, it was cancelled and nobody told me. Now I’ve missed my BT Black Friday offer. You’ve cost me money. Not happy!!