EE

EE Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS14 and SS16.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 01/14/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Basildon, Dartford, Southend-on-Sea, Romford, Wickford, Gravesend, South Benfleet, Brentwood, Grays and Stanford-le-Hope.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomBasildon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • nannychrisMa 😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England

    @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • VikkiLisa Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

  • karmawangdi karma w barfungpa (@karmawangdi) reported from Romford, England

    @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • Purplecharlie32 Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • minimeek11 Sarah Meek (@minimeek11) reported from Romford, England

    @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

  • kevinjohnnolan Kevin Nolan (@kevinjohnnolan) reported from Dartford, England

    @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

  • __nicolamk nichola (@__nicolamk) reported from Brentwood, England

    @EE signal is soooo shit 🤬

  • Annhackett6 Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • tobycook17 Tobias Cook (@tobycook17) reported from Southend-on-Sea, England

    Paying £70 a month for a phone with no signal 😤 @EE

  • rowjoelane Joe Lane (@rowjoelane) reported from Billericay, England

    @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mamadeeinlondon Dionne (@mamadeeinlondon) reported

    I have never come across such a rubbish phone company as @EE

  • bbear69 Andy Brown (Brownie) (@bbear69) reported

    @cococole @EE Boooooo I've been with tesco for over 10 years and they've never put the prices up once

  • DawnCronogue Dawn Cronogue (Cox) (@DawnCronogue) reported

    @EE can you help in a billing query your automated chat was less than useless and have tried calling twice and both times on hold for almost 20 mins and no answer?

  • AldeaTaliah Taliah Aldea (@AldeaTaliah) reported

    @EE hi I.m currently in Israel, and even though I bought 90 minutes, I cannot make calls, can you solve this problem please

  • Lydiamcelevey Lydia Mcelevey (@Lydiamcelevey) reported

    @EE I’m paying £78 a month for my phone can you tell em why I can’t ever get signal anywhere to actually use it and calls cut out after 3 seconds?????

  • MonocularImages monocular images (@MonocularImages) reported

    @EE Why has my connection got so bad recently. Is it your *upgrade to the mast still not doing as it should?

  • faljoshi fal (@faljoshi) reported

    @EE @EE I am very annoyed as I have been trying to contact customer service and kept on hold for 2hrs! this is my second try n still on hold!! I would like to find out if I will be refunded. Very frustrating and not at all good customer service!!!

  • rstoeber Robert Stoeber (@rstoeber) reported

    Does @EE actually store passwords in clear text? I got an email from John Bonner, Executive Customer Resolution Team saying: If you can’t call me, please email me back to confirm the: name on the account 3rd and 5th characters of the account password.

  • RayRay_1283 Ray (@RayRay_1283) reported

    So @EE put up my phone bill by £120 a year and yet I can’t even get phone signal in my entire town without needing WIFI! How they can justify a 15% increase during these time is a mystery #ee #greed #thieves

  • AdrianGant10 Adrian (@AdrianGant10) reported

    Okay so Pokémon go London who’s gunna be there?! Seems I can’t afford to stay overnight which is a shame but it’s gunna be a long day & hopefully a good one! Hoping the service for EE will be good too! #Pokemongo @EE