EE Outage Report in Basildon, Essex, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (13%)
-
Wi-fi (11%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Leigh-on-Sea, Southend-on-Sea, Romford, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Leigh-on-Sea |
Internet | |
| London |
Phone | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
-
GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
-
Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
-
Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
-
KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
-
Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
-
Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
-
kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
-
Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
-
Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
-
Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
-
lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
-
Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
-
Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
-
FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
-
Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
-
Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
-
Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
-
Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
-
Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
-
Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Boblomu85
(@boblomu85) reported
@EE Hence why I'm asking if you can find any information at all. The mast is at PA28 6PJ, located between Southend and Campbeltown. I will 100% switch supplier to EE if so, but obviously it's integral to know that I can indeed get EE signal before I do so! Thanks, Tom
-
Steve Hill
(@TechieSteve81) reported
@EE @EE I know there are signal issues in Kingsbridge but saying 4 days to sort it out, not good! Not happy! Phone and tablet both saying emergency calls only!
-
_Italia_Sovrana_
(@SovranaItalia) reported
@EE Imagine being so pathetic to require network coverage (in 5G, no less) at the beach. Put down your stupid phone and go enjoy your life. Social media doesn't matter.
-
Yorkshire Coins and Banknotes
(@Yorkscoins) reported
@EE come on EE , my home Broadband is down again and so far its been over an hour, i run a online business and i am finding it extremely frustrating the amount of times recently that the internet has been down, please get it sorted asap ,in an age of online services your lacking
-
John Hubbard
(@Johnh605) reported
@EE My problem still exists. Will be phoning at 8. Got nowhere yesterday. All tweets from me deleted and dm ignored. Not happy one bit.
-
Ellison
(@Ellisonsblog) reported
@EE Please can you advice why I can't use the upgrade Live chat on the website please. You have a phone in the shop I want to upgrade to, but it isn't there as an option when I press upgrade. It's only showing in the shop. Please help!
-
KERBS.
(@EllenKerbey) reported
@EE Yes it asks for a username and password, if I use my EE login nothing works. And when I try on the Virgin Media one it asks me to contact support?
-
𝔸𝕞𝕒𝕟 𝕍𝕒𝕛𝕒 ᴍᴄᴍɪ
(@AmAnVaJa) reported
@Wingatelady @EE Sent 10 messages to nearest and dearest re a fundraising event for charity and get charged for it. Just awful
-
Ed
(@EdElawwad) reported
@EE Hi EE, I’m trying to call you for the past 3 days with no answer. You don’t have a chat or emails. Is there’s any other way to get in touch with your support team!!
-
Victoria Barton
(@Victorialou74) reported
@EE As far as she was aware it was a rolling contract. Also the Broardband speed she was getting was so bad. Her bank have recalled the payment for her but advised that ee will contact her for this to still be repaid. Well good luck with that