EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Romford, Rayleigh, Chelmsford, Leigh-on-Sea, Greenhithe, Wickford, Gravesend, Dartford, South Benfleet, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	3 days ago
Romford	Internet	4 days ago
Rayleigh	Phone	4 days ago
Southend-on-Sea	Total Blackout	5 days ago
Chelmsford	TV	6 days ago
Romford	Internet	24 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Vicky Lee (@luckylinkage) reported 5 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  Hristo Kirev (@HKirev) reported 6 minutes ago from Romford, England

  Do you support RCS (Rich communication services) @EE

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 8 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Bekah Chloe (@BekahChloe7886) reported 10 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Stuart Fields (@stuartfields) reported 16 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Kate England 💙 (@kate_england) reported 19 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  PG tweets シ (@PaulGrayburn) reported 23 minutes ago from Romford, England

  @Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 25 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  Yémisi (@IAmYemisi) reported 29 minutes ago from Crayford, England

  6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

• 
  claire Marsh (@marsh_1985) reported 29 minutes ago from Romford, England

  @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 30 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Karl Brocker (@THEMIND1972) reported 43 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Amy✨♏️ (@acjr24) reported 44 minutes ago from Basildon, England

  Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

• 
  chè (@chereeesh_) reported 47 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  R I C H P E R K S (@Richperks) reported 47 minutes ago from Romford, England

  Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

• 
  PG (@PaulGrayburn) reported 48 minutes ago from Romford, England

  The only good thing about this storm is that I’m getting a decent @ee signal.

• 
  Lois (@kentlois5) reported 52 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Charlie :) (@Purplecharlie32) reported 53 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  karma w barfungpa (@karmawangdi) reported 56 minutes ago from Romford, England

  @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

• 
  G R A Y B U R N (@PaulGrayburn) reported 60 minutes ago from Romford, England

  @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick (@Surviving_LADa) reported 3 minutes ago

  If you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!

• 
  Neil Davis (@neiltheshaker) reported 3 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…

• 
  Don kk (@comm_triplev) reported 4 minutes ago

  @EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents

• 
  Alan Roberts (@AlanRob68902430) reported 5 minutes ago

  @EE its crazy that since March 9th I've been trying to upgrade and had to take complaint to exec team, just rang up as nobody has addressed the complaint, the person I just spoke to done the upgrade with 0 issues, oh well you got me for another 3 years ;-)

• 
  stephen (@n0b0dy1280) reported 6 minutes ago

  @EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request

• 
  Peter Tony Evans (@petetho05730914) reported 6 minutes ago

  @EE ee is **** i am constantly having network issues evbery ******* month sort it out for **** sake

• 
  Jon (@RealJKay) reported 7 minutes ago

  @EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.

• 
  R (@RoopM83) reported 10 minutes ago

  @EE broadband status in WD19 Watford area...when will issue be resolved

• 
  RaSHiDa (@ItsOnlyRash) reported 14 minutes ago

  @EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?

• 
  S.O.X (@SexOffenderX) reported 14 minutes ago

  @Surviving_LADa @EE No worries, even if you did get through nobody would help. And the time on hold would bankrupt you!