EE Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Romford, Chelmsford, Gravesend, Billericay, Southend-on-Sea, Basildon, Dartford, Wickford and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| Romford |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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PG tweets シ
(@PaulGrayburn) reported
from
Romford, England
@Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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PG tweets シ
(@PaulGrayburn) reported
from
Romford, England
@EE Yeah but I’m just fed up with shit signal.
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Hammond
(@peterhammond127) reported
does anyone know if @ASDAmobile / @VodafoneUK charge £2 day roaming in Spain? They have not responded to the question, was better when it was @EE network.
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Marc Hanks
(@the_marchanks) reported
How can you be with a company for 10 years and still get treated like ****? I can honestly say I would never recommend @EE to anyone ever again . I’m so cross 🤬🤬🤬
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The Jockeys Rest
(@thejockeysrest) reported
from
Milton Keynes, England
Disgrace once again by @EE the phone signal around the Birmingham area is a joke. Then secondly you approach me about taking up a joint EE and BT broadband package and still charge me since March then I'm just told you will only refund me 6 months worth of the money you've
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Yvonne Hamilton
(@yvonnehamilton0) reported
@EE I am very disappointed with you. Ordered an upgrade and new phone and you have delivered a reconditioned one. Seal broken. When I contacted you by phone to sort this out so unhelpful and told me I have to ring another number and will only discuss this once you receive back.
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Coach
(@HomeOfTheWaffle) reported
Been with @O2 since as long as I've known. All family members are with them. Unfortunately for your poor oversight on a matter we will all be leaving soon. @EE may be the place to go
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HaFo
(@HarryForbes7) reported
@EE I'll DM you, but three separate people have been unable to help me so far. Online chat function, previous effort by Twitter, and somebody else after a webform complaint submission. None provided any help whatsoever.
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Nick
(@_nicks_tweets) reported
Why is there no network in SE10TA AGAIN @EE ?? Seems to be when it rains
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Alistair Phillips
(@Ali_Phillips01) reported
@EE @BTCare It would help if you informed customers in advance of "upgrades" and what those upgrades are and how they will improve things, because very little changes in signal quality, so guessing it's actually only maintenance replacing crappy components....
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Simon
(@lostgate92) reported
So, @O2 and @EE, I'm currently paying £10 a month for 15gb of 5g data, but their service is getting worse, even in non busy areas. Do either of you have something similar? PAYG only, no contracts, even rolling monthly ones, @ThreeUK have screwed me over in the past with those
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Leo Johnson
(@leojohnsonphoto) reported
Hi @WeAreOpenreach thank you for ghosting us yesterday. 5 texts to confirm your visit, you never turned up. @EE now tell me your “system” won’t even let them talk to you to set up another appt for 3 days. Business critical systems failing due to your incompetence.