EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Leigh-on-Sea, Southend-on-Sea, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, and Stanford-le-Hope.

City	Problem Type	Report Time
Romford	Wi-fi	7 hours ago
Romford	Internet	12 hours ago
Romford	Internet	7 days ago
Leigh-on-Sea	Internet	9 days ago
Southend-on-Sea	Wi-fi	10 days ago
Southend-on-Sea	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  David Robinson (@Robinson92David) reported 41 seconds ago from Swanley, England

  @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

• 
  Tony L (@TBone1170) reported 3 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  G R A Y B U R N (@PaulGrayburn) reported 4 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  Stuart Fields (@stuartfields) reported 5 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  lorraine langridge (@lorraine_acorn) reported 8 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Lauren T💫 (@Lozzabish95) reported 17 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  G R A Y B U R N (@PaulGrayburn) reported 26 minutes ago from Romford, England

  @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

• 
  FatLee (@fatlee1989) reported 26 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  lorraine langridge (@lorraine_acorn) reported 30 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Nicky Hanson (@HansonNicky) reported 30 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 34 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Brian Robinson (@Robbo_41) reported 36 minutes ago from Heybridge, England

  @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

• 
  stephen beattie (@sbeattie87) reported 37 minutes ago from Romford, England

  @EE hey I am getting very bad internet signal, whats going on?

• 
  Terri Shepherd (@telshep87) reported 37 minutes ago from Romford, England

  @EE nhs discount codes are not working for upgrades

• 
  Dean (@gittysootie) reported 38 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

• 
  Matt Bourne (@MattBourne_) reported 41 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  G R A Y B U R N (@PaulGrayburn) reported 42 minutes ago from Romford, England

  @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 43 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Vicky Lee (@luckylinkage) reported 44 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  Brownie sports photography (@BSportsphotos) reported 51 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Istvan Mates (@MatesI) reported 2 minutes ago

  @EE Hi, do you really not have a number that I can call you on without a roaming charge outside Europe? I’d like to do my anytime upgrade but the site is broken and £2.05 per minute is rather expensive

• 
  apw (@apwOfficial) reported 4 minutes ago

  @EE Can you please explain why I am constantly almost daily receiving messages like this “ MyPlace update: The problem near Home has now been fixed, we recommend you restart your device. If you have already done this and are still having problems, please call us on 150.

• 
  Chelsea🐶 (@Chelsea_ej) reported 4 minutes ago

  @EE Sorry been in hospital receiving treatment and at home recovering! Just tried ring up to upgrade and explained my situation but you guys were no help 🙄

• 
  Joshua Miles (@itsjoshuamiles) reported 7 minutes ago

  um @ee you down babes ??? i just wanted to upgrade my phonegrrrr

• 
  Noelene Maguire 🇺🇦 🌻 ☮︎ (@noelene) reported 16 minutes ago

  @EE Is there an issue in Warwickshire as no phone signal for the last couple of hours?

• 
  Mark (@markdprit76) reported 18 minutes ago

  @EE say goodbye to 7 loyal longtime customers, cancel contract in October 2021 only to receive a letter September 22 from debt recovery for £100???? No communication from you in between these dates.Your willing to half bill but say the contract was never cancelled???

• 
  Ben Rose (@B3Nrose) reported 18 minutes ago

  @EE Absolute pisstake of a service so far. Two weeks of endless errors, problems, and now my number may be lost in the system forever. I spend hours on the phone and yet everything is going wrong with sorting my contract. I want a manager to call me this evening! Get it done!

• 
  Fahd Akhter (@fakhter90) reported 24 minutes ago

  Myself and 4 other people I know have complained to #ee numerous times about the bad network in the area we work only for them to tell us nothings wrong. Horrible service, can’t call or use data properly. Sort it out @EE

• 
  Jason Holland (@jasonholland) reported 29 minutes ago

  @EE This is after inputing login info BTW

• 
  Ismaeel Khalid (@IsmaeelKhalid3) reported 29 minutes ago

  @EE I’m trying to order an Apple Watch ultra. But everyone I choose the plan. It goes to the added protection options. But I cannot click next. It’s greyed out and It says to buy this you need an existing ee plan. Then when I login it says I can’t upgrade