EE Outage Report in Basildon, Essex, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Leigh-on-Sea, Southend-on-Sea, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, and Stanford-le-Hope.

City	Problem Type	Report Time
Romford	Internet	4 days ago
Leigh-on-Sea	Internet	6 days ago
Southend-on-Sea	Wi-fi	7 days ago
Southend-on-Sea	Internet	7 days ago
Southend-on-Sea	Internet	7 days ago
Romford	Internet	12 days ago

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Doyle (@droopdoggbaby) reported 4 seconds ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  PG (@PaulGrayburn) reported 2 minutes ago from Romford, England

  @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

• 
  SprostonCharlatan🌱 (@mrs_harket) reported 7 minutes ago from Rayleigh, England

  Why is the @EE site always so slow and awful?

• 
  daniel munn (@dpmunn19) reported 10 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Anuradha Damale (@anulikesstars) reported 15 minutes ago from Brentwood, England

  Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

• 
  Karl Brocker (@THEMIND1972) reported 17 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Sue Adams (@sue_adams_) reported 17 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  PG (@PaulGrayburn) reported 18 minutes ago from Romford, England

  The only good thing about this storm is that I’m getting a decent @ee signal.

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 18 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  Dave Frost (@davefrost) reported 18 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  chè (@chereeesh_) reported 37 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 39 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Kate England 💙 (@kate_england) reported 40 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Hannah Hawkins (@hanahawkins) reported 43 minutes ago from Brentwood, England

  @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

• 
  PG (@PaulGrayburn) reported 44 minutes ago from Romford, England

  @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

• 
  Vicky Lee (@luckylinkage) reported 47 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  G R A Y B U R N (@PaulGrayburn) reported 49 minutes ago from Romford, England

  @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 52 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Phil (@feyipuk) reported 56 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 60 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amy L/ Lady Grey (@Harmonic_Faith) reported 15 seconds ago

  @EE I got one. Holy ****. I got one.

• 
   Mark  (@mbtweets_) reported 3 minutes ago

  @EE The same yep, just won’t allow me to login

• 
  Matt (@Matt996) reported 4 minutes ago

  @EE I upgraded my sim this morning to a £23pm deal,had an email to say I’ll be charged £40pm plus lost my 10% discount.rang to cancel,20 minutes on hold, no one to talk to,you’re the uks best network?

• 
  Jimmy Swanston (@jimswanstonlive) reported 5 minutes ago

  @faireyclarey @EE Try a reset that usually resolves issues like that

• 
  JohnBriggs (@krystb1) reported 5 minutes ago

  @EE is it me or is the ee app still not working?

• 
  Princessleighxx (@jadelei69102624) reported 7 minutes ago

  @EE @EE is your myee app down today? I can’t seem to get onto it to pay my phone bill

• 
  Matt (@Matt996) reported 8 minutes ago

  @EE one hour and no one to talk to about my botched order, 30 minutes and still on security with twitter help, uks best network?

• 
  Just Me (@CrazyGrannyMe) reported 11 minutes ago

  @EE hi we are near Bedlington- is broadband down in this area? Woke up to no Internet.

• 
  Tracy Harvey (@Pear_shaped30) reported 11 minutes ago

  @EE Again! I dread to think how much money I’ve spent/lost making phone calls, taking time off work and paying for extra data each month due to your poor service. I’ll just end up being fobbed off again.

• 
  Susie in Ayrshireland (@SusieInAysr) reported 11 minutes ago

  @EE Hi, I can't DM you cos you don't follow me, and I can't recv the text from twitter to allow me to DM you cos I have no signal. Oh the irony. The area is KA3 if that helps.