EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Leigh-on-Sea, Southend-on-Sea, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, and Stanford-le-Hope.

City	Problem Type	Report Time
Romford	Internet	4 days ago
Romford	Wi-fi	4 days ago
Romford	Internet	4 days ago
Romford	Internet	11 days ago
Leigh-on-Sea	Internet	13 days ago
Southend-on-Sea	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 4 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  claire Marsh (@marsh_1985) reported 6 minutes ago from Romford, England

  @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

• 
  Paul Parker (@paulparker81) reported 11 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  PG (@PaulGrayburn) reported 19 minutes ago from Romford, England

  @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

• 
  Nicky Hanson (@HansonNicky) reported 19 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

• 
  Stuart Fields (@stuartfields) reported 22 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 27 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Monika Matis (@monikamatis) reported 31 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 39 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  dazz ii am (@dazzgedd73) reported 41 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  G R A Y B U R N (@PaulGrayburn) reported 44 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  Stuart Fields (@stuartfields) reported 44 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  Amy✨♏️ (@acjr24) reported 45 minutes ago from Basildon, England

  Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

• 
  Tobias Cook (@tobycook17) reported 49 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  Wayne Hunt (@WHunt2002) reported 49 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 52 minutes ago from Sutton at Hone, England

  @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

• 
  Terri Shepherd (@telshep87) reported 53 minutes ago from Romford, England

  @EE nhs discount codes are not working for upgrades

• 
  Lois (@kentlois5) reported 53 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Joe (@chubbyjoeforza) reported 54 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Laurie Staerck (@StaerckLaurie) reported 54 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Isabelle Smith (@IsabelleSm16608) reported 8 minutes ago

  @EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭

• 
  Seb (@SebParkinson) reported 10 minutes ago

  @Mr_Ben_Adams @EE I struggle to get any signal inside or out. There’s a mast issue that EE just completely ignore every single time it’s reported.

• 
  jessie (@j4m_9) reported 16 minutes ago

  so my @EE phone won’t make or receive calls. Tried every solution listed on their website to no avail. Only option to get in touch is to call 150. And how can I do that when I can’t make calls????

• 
  Craig Taylor (@blown_ranger) reported 16 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  LR (@raphy_lawren) reported 22 minutes ago

  @LasallianSean @EE They know how to harass with calls when they are advertising but when you need them to solve a real issue, they send you to chat bots. Worst network customer care

• 
  Matt Potter (@mattjpotter75) reported 23 minutes ago

  @EE Placed order twice for new phone. First order cancelled by you. EE text to speak to bot. Bot said phone you. Tried. Time didn't allow me to wait on hold. New order placed. Your text. Speak to bot. Been waiting for bot to speak for 5 hours... Can someone real please help!

• 
  Martinkellyandfamily (@martinc2012) reported 25 minutes ago

  @EE what on earth is going on with the signal lately it’s appalling up and down the country, also for some reason lately i lose all 3/4/5g when on a phone call never used to be like this.(when losing data also lose phone call quality)

• 
  Stuart (@Stuart61838784) reported 26 minutes ago

  @EE your network is **** I will be leaving at the end of the contract after 15 years, your network is getting worse and yet you put your prices up

• 
  Dean Phillips (@cARacTac) reported 31 minutes ago

  "I’m sorry I can see that your issue has already been escalated to the relevant team, they are working on this issue with @bt_uk Hopefully, it will be resolved soon. Please contact us tomorrow for an update." @TalkHomeUK @EE more lies from the 3 bandits

• 
  Brian Slater (@BrianSlater1976) reported 31 minutes ago

  @EE Reported issue nearly 3 hours ago still ongoing