EE Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Basildon come from postal codes SS16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: Romford, London, Chelmsford, Gravesend, Billericay, Southend-on-Sea, Basildon, Dartford, Wickford and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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PG tweets シ
(@PaulGrayburn) reported
from
Romford, England
@Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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PG tweets シ
(@PaulGrayburn) reported
from
Romford, England
@EE Yeah but I’m just fed up with shit signal.
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paula Allison
(@tufty2222) reported
Hi @EE Still no signal in Wiltshire SN10 after several days - any update on this would be appreciated.
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EvieJ
(@mrsevejones) reported
@EE your phone network signal is utterly shite and driving me insane. Sort it out for goodness sake. I will 100% move if you don't. #fedup #eeiscrap #nonsignal
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Ahmed Gailani
(@agailani90) reported
@EE Hi, there is no signal in Leeds, can you please confirm is this is the case?
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SteveCH
(@SteveCHlr110) reported
@EE @MarcAllera Hi just letting you know your Exec Office has just trashed my 32 yr loyalty since Hutchinson days over a discount set by legal director over SERIOUS SECURITY BREACH! Nice to know how appallingly you treat such loyalty. In ofcom hands. Im off to Tesco Mobile🤬🤬🤬
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Seggie67
(@seggie67) reported
Anyone else's @EE service been utter rank past week?
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Emily Turnbull
(@TurnbullEmily) reported
@EE I ended up phoning on 3 occasions with no help and got cut off each time. I finally got through to a lovely guy called Kyle who sorted it all out for me. Thanks for the support, however I wish the support was the same across the board and not just from an occasional person.
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Fernando Duarte
(@Fernando_Duarte) reported
Hey @EE , apologies for the blunt message, but why the heck your service near Gatwick airport is abysmal, please?
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jeff holmes
(@jeffholmes24) reported
@EE Sort out coverage of network first…. Utterly useless no warning and get no coverage @EEHelpdesk one minute works now nothing all u get maybe back up in 5 hours!!!!! Make that last 3 years
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Matt
(@allsomatt) reported
@EE 19 Days not broadband service now. Openreach engineer visit you booked phoned up and said they didn't need to come out to fix anything as nothing was broken. MORE LIES! More middle men confusing the situation. Either EE or Openreach is at fault!!
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Jess
(@JessAndrea) reported
@EE Hi, I placed an order for a new phone and pay monthly deal at the weekend. Just tried using your online tracker for an update but no information is available. Can you help at all?