EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Brentwood, Gravesend, Romford, Chelmsford, Grays, Southend-on-Sea, Southfleet, Rayleigh, and Maldon.

City	Problem Type	Report Time
Brentwood	Wi-fi	6 hours ago
Gravesend	Phone	4 days ago
Romford	E-mail	9 days ago
Gravesend	Phone	9 days ago
Romford	E-mail	16 days ago
Chelmsford	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Stuart Fields (@stuartfields) reported 18 seconds ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  Matt Bourne (@MattBourne_) reported 2 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Sarah Meek (@minimeek11) reported 13 minutes ago from Romford, England

  @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

• 
  Brownie sports photography (@BSportsphotos) reported 21 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 28 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  Barry mcardle (@Bjmcardle) reported 28 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Tony L (@TBone1170) reported 29 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 31 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Anthony Mayatt PT (@BreatheFitness) reported 36 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Steve Nightingale (@nightingalesj) reported 37 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 41 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

• 
  Anuradha Damale (@anulikesstars) reported 47 minutes ago from Brentwood, England

  Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

• 
  Brian Robinson (@Robbo_41) reported 50 minutes ago from Chipping Ongar, England

  @EE Is it me or are you the worst network coverage in the UK

• 
  Yémisi (@IAmYemisi) reported 51 minutes ago from Crayford, England

  6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

• 
  Nic Foakes (@Nicsboys2) reported 52 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  chè (@chereeesh_) reported 55 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 55 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Jonathan R (@Jon_Robertson) reported 56 minutes ago from Romford, England

  @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

• 
  Simon Archer (@BelvedereVicar) reported 57 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Hannah Hawkins (@hanahawkins) reported 58 minutes ago from Brentwood, England

  @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean Gill (@DeanGill4L) reported 5 minutes ago

  @EE - been waiting 7 days now for a call off a supervisor, been promised twice I’d have a call in the next 4 hours. Is this how you treat customers ?

• 
  Rachel Alves (@RachyAlves) reported 7 minutes ago

  @EE you have treated a 30 year customer appallingly - I have never have experienced worse customer service, technical support, mis-selling, and lies than from EE. I have spent hours and weeks trying to resolve an upgrade issue & it is getting worse daily. @EE MD or CEO help!

• 
  Bodz84 (@AFCBUDDY85) reported 9 minutes ago

  @_Shareen267 Cant comment on Virgin, as its not available in my area. @BT was brilliant, but the prices became ridiculous @EE (basically BT now) customer service is extremely good. Wifi isnt bad. downside, current price is £80+ a month with two boosters. so will see whats available in Sept.

• 
  ᗰOOᑎ 🌙 (@ClarityClack) reported 11 minutes ago

  I live in a town with 742 phone masts so why @EE am I gasping for internet and phone signal every time I leave the house

• 
  WimpingEgo (@WimpingEgo) reported 14 minutes ago

  @EE At what stage of the order would I get a set up/ connection date please. @virginmedia have let me down far to many times so looking to switch to a new ISP

• 
  David (@davidmatt28) reported 14 minutes ago

  @EE again shocking service from your **** company sent you a direct msg and same msg sent back here I come giff gaff

• 
  💀Bob Lynch💀🇵🇸 (@Bob4Florida) reported 16 minutes ago

  @FootballCr7__ @England @EE Harry’s never won anything of any importance

• 
  Gavin (@GrumpyOwl) reported 23 minutes ago

  @EE Let's see if we can squeeze an extra fiver out of people with poor judgement! I know you can get e-sims now (and I have done previously) but it does feel like it's exploitative of people who lack the technical knowhow or confidence to do that.

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 25 minutes ago

  I have made multiple complaints to @EE and even though I told them the signal is not good where I live and that I need the fibre, they insisted on sending me a mini WiFi hub as a show of "good faith" it was supposed to arrive today, guess what, it never did, such poor service

• 
  Ads (@Ads__W) reported 26 minutes ago

  @EE @philiprlittle Absolutely horrendous service. 5G is slower than dial up!