EE outages and service status in Basildon, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- EE generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 9, 1:51 AM GMT+1.
- Internet (60%)
- Phone (27%)
- Wi-fi (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent EE outage reports came from the following cities: Romford, Leigh-on-Sea, Southend-on-Sea, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
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Internet | 4 days ago |
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Internet | 11 days ago |
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Internet | 13 days ago |
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Wi-fi | 14 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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PG tweets (@PaulGrayburn) reported from Romford, England@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
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Stuart Fields (@stuartfields) reported from Stone, England@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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G R A Y B U R N (@PaulGrayburn) reported from Romford, England@pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.
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Andy Betts (@abetts2022) reported from Stone, EnglandAppalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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PG tweets (@PaulGrayburn) reported from Romford, England@DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.
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Jack Horrey (@JackHorrey) reported from Chelmsford, England@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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Stuart Fields (@stuartfields) reported from Stone, EnglandI always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, EnglandI live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford
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PG (@PaulGrayburn) reported from Romford, EnglandThe only good thing about this storm is that I’m getting a decent @ee signal.
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Nic Foakes (@Nicsboys2) reported from Grays, England@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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karma w barfungpa (@karmawangdi) reported from Romford, England@helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!
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KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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R I C H P E R K S (@Richperks) reported from Romford, EnglandUnrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
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G R A Y B U R N (@PaulGrayburn) reported from Romford, EnglandIt’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.
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Tobias Cook (@tobycook17) reported from Southend-on-Sea, EnglandPaying £70 a month for a phone with no signal 😤 @EE
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Doyle (@droopdoggbaby) reported from Sutton at Hone, EnglandWoke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Monika Matis (@monikamatis) reported from Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Matt Bourne (@MattBourne_) reported from Cliffe, England@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cyclinginlondon (@Cycle77lon) reported from London, EnglandWhy is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific
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Bungle1976 (@bungle_1976) reported@EE I've tried calling, spent an hour on the phone with your tech guys, no dice. It's the same account, ported straight over from discovery to HBO. The ball is in your court to fix this.
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Abhi (@ecfghjp) reported@EE i cant login to my site for ages now can you consider making your app and website a bit more robust? Its such an unpleasant experience
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Ian Bennett (@bernifresh) reported@ee Why can I not get 5G+ access on we business sim only. Just upgraded only to find out that even on an all-rounder tariff you cannot have access. I will have to cancel this upgrade and move network after 30 years (orange to ee account).
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emma wing (@emstusimba) reported@EE keep having issues with text messages not going through/ sending. Very frustrating
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Im✨ (@imogenallen6) reported@EE Please can you help. I’ve just landed in Tenerife, I cannot get any service all I have is the aeroplane sign and SOS message. I can’t log on to the app because it wants me to verify my account by sending a text to my phone which I’m unable to receive text messages.
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Simon Whale ™ (@Simon_Whale) reported@EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service
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Wend (@wendmyway) reported@EE I have broadband with you. My contract has expired and I’m not sure I’m getting such a good service. The speed of downloading is poor and the reception isn’t always good. Drops in and out! Should I look elsewhere?
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Reg Morton (@RegJTMorton) reported@EE Your guys in the executive complaints dept stated today that it's a final decision and they can't challenge the repair shop. Your own staff took photos and videos confirming not damaged when I left it with you. Then the repair shop sent that laughable image. It's a known fault. Anyone reading this can Google Samsung fold 7 green lines screen. Instead of being reasonable you try to charge me £600 and claimed that this image is damage. It's ridiculous. Your letter informs me my only option is ombudsman. So that, other than an apology and a repair, is what I'll do. Along with everything possible to publicise this complete fraudulent farce, of which I've only just begun. Imagine losing a £2k per year customer for this man. Have a word with yourselves.
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debbiemacleod (@debbiedons) reported@EE how can we contact your broadband service? My dad has been trying all day up get through!