EE Outage Report in Basildon, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Grays, Stanford-le-Hope, Romford, Gravesend, Canvey Island, South Ockendon, Longfield, South Benfleet and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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😎🐥Christine Taylor🐣🐤
(@nannychrisMa) reported
from
Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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karma w barfungpa
(@karmawangdi) reported
from
Romford, England
@helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!
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Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@EE I'm angriee phone not working again. Ss7
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Tim Bache
(@timb551) reported
from
Maldon, England
@EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks
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Sarah Meek
(@minimeek11) reported
from
Romford, England
@EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Tobias Cook
(@tobycook17) reported
from
Southend-on-Sea, England
Paying £70 a month for a phone with no signal 😤 @EE
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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nichola
(@__nicolamk) reported
from
Brentwood, England
@EE signal is soooo shit 🤬
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Joe Lane
(@rowjoelane) reported
from
Billericay, England
@Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs
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Kevin Nolan
(@kevinjohnnolan) reported
from
Dartford, England
@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Griffin
(@StephenAG) reported
@CT8Nine @EE I don't blame you. EE's customer care is now SHOCKING!!!!!!!!!!!!!! I was an original member of Orange and have been with EE ever since. Upgraded then decided to change my mind . Went through RETURNS who promised to stop my upgrade and send a package. THREE WEEKS AGO!!!!!!!!!!!!
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LouiseA.Gx
(@Louise_Gx) reported
@EE 1/2 your website seems to be having issues. Trying to preorder the new Apple Watch but when I log in it wont even bring up the page for watches. If I try to add it before logging in, it asks me to log in and then does the same thing. When I did manage to have it in the basket
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badgyal 🇦🇬🇲🇸
(@NSKL_) reported
@zhriszowen @madebygoogle @EE Wow! I just read the forums that’s actually terrible!! I’m never buying a Google phone again
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Edward Anderson
(@Woodygrimble) reported
@EE I don’t get to say this very often, but I received really excellent service in your Maidenhead branch today. Definitely worth mentioning.
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Amy
(@Onlyamyy_) reported
@EE Might help if you actually sent out the phones🙃
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Flippa🥞
(@FlippaBTC) reported
I can’t even call @ThreeUK support because you have DEACTIVATED my number. @ThreeUK are a terrible company and treat their customers like ****, on top of your ****** signal for the last 3 years resulting in me having to move to @EE this is your final goodwill gesture to me? 🖕🏽
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Mark
(@Mark29071823) reported
@EE Update on my phone now the 7 day waiting time has moved to 23rd making it 31 days no apology just an email no call back to explain this is why virgin mobile are stealing customers there customer services is amazing EE maybe you should take note
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Clara 💙
(@casprules) reported
@EE is there any problem with service in Sheffield? I’ve not had any for a few hours
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Robert Hobbs
(@RobertH01297294) reported
@EE hi EE my app isnt working on my phone when im looking at what i have used it says "we are having problems at the moment" do you know when this will be resolved as it also inst working on your website.
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Paul
(@paulhayward200) reported
from
Haverhill, England
@EE How do I escalate a complaint ? I have been lied to my a member of EE customer service . But surprise surprise EE cannot find any recording of it.