EE Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Basildon come from postal codes SS14 and SS16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Romford, Basildon, Dartford, Southend-on-Sea, Wickford, Gravesend, South Benfleet, Brentwood, Grays and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Total Blackout | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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R I C H P E R K S
(@Richperks) reported
from
Romford, England
Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Joe Lane
(@rowjoelane) reported
from
Billericay, England
@Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!
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😎🐥Christine Taylor🐣🐤
(@nannychrisMa) reported
from
Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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nichola
(@__nicolamk) reported
from
Brentwood, England
@EE signal is soooo shit 🤬
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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Tobias Cook
(@tobycook17) reported
from
Southend-on-Sea, England
Paying £70 a month for a phone with no signal 😤 @EE
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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Sarah Meek
(@minimeek11) reported
from
Romford, England
@EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@EE I'm angriee phone not working again. Ss7
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Megan Hebb
(@hebb_megan) reported
@EE My messages don't want to send today (I have unlimited messaging) and my 4G connection has been terrible in the last week and it just pops up with a message saying ee error 38 whatever that means
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Saadia 💙🌻
(@tennisbabe77) reported
@KayBurley I didn't receive an emergency alert at all and I'm with @EE
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WoodatGoldenValley
(@atGoldenValley) reported
@TroubleDads No I didn't get the gov.t alert either, but good old @EE 's signal had gone off once again (a regular ocurrence) in my area!
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Xantia1982
(@xantia1982) reported
@EE Hi, I didn't receive my emergency text today. Was the Government to blame or your network. Problem is, in a real emergency, people on your network could get irradiated while others get the warning to find shelter. So I hereby award your company 0/10 and can expect to die.
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Louise Archibald
(@SparklyLou75) reported
@EE I didn't get to the government emergency alert today?
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Edenmore
(@gormleyb) reported
@mrjamesob Two of us on the same network ( @EE ), in the same room: one gets the alert a minute early, the other doesn’t get it at all - some remedial work required, methinks.
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Fiona Kennedy
(@FionaKennedy6) reported
My phone didn't do the emergency test.kind of disappointed. We what happened? Husband neither-ee again @ee
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Gill Othen 🇪🇺🇬🇧 🌻🇺🇦 Girly Swot #Rejoin
(@gill_othen) reported
Two phones, same network, same settings, same room. Mine went off a minute early, a few buzzes, not very loud. Husband's remained silent and no visual message. Network - EE. @EE - any ideas why?
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@MarkPoxon@mastodonapp.uk #FBPPR
(@Mark_P0x0n) reported
@DavidTYork I'd like someone to explain how the alarm works for each network. Mine was early too @EE
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Lisa McGreevy
(@Li_McG) reported
@EE I have no signal at all?? Have you got an outage?