EE

EE Outage Report in Basildon, Essex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Basildon come from postal codes SS14 and SS16.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 01/20/2026 07:10

January 20: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Romford, Basildon, Dartford, Southend-on-Sea, Wickford, Gravesend, South Benfleet, Brentwood, Grays and Stanford-le-Hope.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • sbeattie87 stephen beattie (@sbeattie87) reported from Romford, England

    @EE hey I am getting very bad internet signal, whats going on?

  • anulikesstars Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • telshep87 Terri Shepherd (@telshep87) reported from Romford, England

    @EE nhs discount codes are not working for upgrades

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • GundamBuilderUK Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • luckylinkage Vicky Lee (@luckylinkage) reported from Romford, England

    @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahmufc93 Sarah (@sarahmufc93) reported

    @steutd2021 @EE Funnily enough my new work phone is on EE and exact same issue. It was a good way to test it.

  • JoeyMoass Joey (@JoeyMoass) reported

    @EE @JohnstonLew10 Oh piss off with your virtue signalling nonsense and start improving your service or the only thing that’ll be stopping is my business contract with yourselves #GoWokeGoBroke

  • yvonne_perrot Peevs (@yvonne_perrot) reported

    @EE disgusted with the service received, charged £40 in calls even though my calls & mins unlimited as you claim my tablet SIM is being used in phone I don't own! Complained & offered a £20 credit as goodwill! Bill comes out today, no sign of credit! So £100 worse off!!🤬🤬

  • donalderino donald cameron (@donalderino) reported

    @EE Yeah well the water you treat vulnerable customers are a disgrace, I have something planned, it will make most papers, watch out for it soon!

  • Thridar1 Thotoshi.zil  (@Thridar1) reported

    Is this seriously what speeds your 5G network is providing? It is worse than 3G speeds for gods sake. @EE you was advertising non stop about how fast your 5G is etc, lmao please refund me back. It takes 5 minutes to fully load a 5 minute YouTube video. #EE #5g

  • UKBookNerd2 UK BookNerd (@UKBookNerd2) reported

    @MartinSLewis Could you kindly point me in the direction of someone who can help me with an issue I have with @EE please. I have tried chat support but after an hour and a half I'm no further forward and I really don't want to have to go as far as small claims court. Thank you x

  • MotorCityBrit MotorCityGrit 🌈 🏳️‍⚧️ 👩🏻‍❤️‍💋‍👩🏼 (@MotorCityBrit) reported

    @hey_estevan @Lionesses @EE Terrible. She let in 0 goals made several fantastic saves the Sweden goalie could have been replaced with a wheelie bin

  • hannahfaulkes Hannah Faulkes (@hannahfaulkes) reported

    @EE Hi, I’m still only able to get less than 1mb/s download speeds at home. Ongoing problem since moving here in Dec 2021. Given up hope of it ever improving and rely on broadband to use my phone..

  • steutd2021 Steve (@steutd2021) reported

    @sarahmufc93 @EE Tried another phone in case it’s a hardware issue?

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @EE do contracts come with 12 month warranties? My phone battery is not lasting very long I do not know if its a problem with phone or battery?