EE Outage Report in Basildon, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Gravesend, Longfield, South Benfleet, Brentwood, Dartford, Wickford, Romford, Southend-on-Sea, Swanscombe, Chelmsford, Upminster, Rochford and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
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| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Liam
(@Touheyy) reported
@EE Hi, can anyone help me. I want to use my phone abroad but not sure what I need to add on or if I’m already eligible to use my phone abroad. Thanks.
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mark nufc
(@markgra95765636) reported
@EE are you going to sort out this network two days of 3G in ryton uk.
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LordClutters
(@LordClutters) reported
@EE it’s been fun trying to swap to u. An awful call application with the offer being sent to the wrong number, a failed credit search despite independently reviewed and found ‘excellent’ and the final insult - a cut a paste email saying we won’t review. Well **** you too #EE
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ginny young
(@horseygin) reported
@EE why is my husband getting spam calls claiming to be from ee when they very obviously are not? He never gives his number to ANYBODY? Has there been another data breach?
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MHP
(@MatthewHollow) reported
@EE I’m still on hold having given up already twice today because I can’t spend my WHOLE afternoon waiting on your poor service. I’m a business customer with 4 accounts but can’t speak to a human no matter how long I seem to wait. ITS JUST NOT GOOD ENOUGH!!!
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🧡✈️
(@_kayleighox) reported
@EE for the last week I can’t seem to have a phonecall without it fully cutting out for 15seconds or more each time, or just saying call failed. I checked the coverage online and it says it’s fine but it’s not. I have to resort to calling through whatsapp. Can anyone help?
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O.V
(@Yorkshireguy24) reported
There saying to contact @EE when it's not anything to do with my phone provider. They just need to change my phone number so I can change my password, or give me an automated password so I can log into my main account, absolutely stupid @TikTokSupport what part of I can't access
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giles carter
(@welshgiles) reported
@EE why is nobody on your team able to help me reinstate mobile data on my phone whilst I'm here in Spain? It stopped working 3 days ago and dealing with your employees on chat has been beyond painful and totally pointless to date.
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ChelsChat
(@ChelsChat2012) reported
@EE I did but not one single advisor is willing to help, Truly disgusted by your service
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O.V
(@Yorkshireguy24) reported
My old number which is connected to a sim card I don't have anymore do you get, and how is @EE going to be able to help because they can't recover my old number which I had to change by the police after being s victim of abuse etc! Police protection @TikTokSupport