EE

EE Outage Report in Basildon, Essex, England

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The latest reports from users having issues in Basildon come from postal codes SS14.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 01/01/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Basildon, Romford, South Benfleet, Brentwood, Grays, Stanford-le-Hope, Gravesend, Canvey Island and South Ockendon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • katiejayjones_ Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

  • kathmerchant MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • BekahChloe7886 Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • Jon_Robertson Jonathan R (@Jon_Robertson) reported from Romford, England

    @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

  • acjr24 Amy✨♏️ (@acjr24) reported from Basildon, England

    Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

  • kathmerchant MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

  • Richperks R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • katiejayjones_ Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

  • mindsgonewild James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • ChelmsfordAhmed Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • BreatheFitness Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cookie8986 cookies&cream 🇵🇸 (@cookie8986) reported

    @EE I’m having problems signing into my account via the App and via the website.

  • ayazsyed1979 ayazsyed (@ayazsyed1979) reported

    @EE @EE you have messed up my order I’m still awaiting my iPhone 14 pro max this is a joke of customer service I want my replace phone now

  • M4ttso Mattso (@M4ttso) reported

    Hi @EE. My broadband is down again. This happens regularly at night time. Seeing as I’m practically nocturnal, this isn’t ideal. Can you help, please?

  • daaazure sʇɹǝqoɹ uǝɹɹɐp (@daaazure) reported

    @EE I’m trying to top up a mobile payg wifi hotspot and am going round in circles. Can someone please help?

  • blenewok Steven blenewok (@blenewok) reported

    @EE Please dm me, I’m having a problem

  • NoNeeeed Paul Leader (@NoNeeeed) reported

    @EE Hi. The email you sent when I submitted a STAC has the subject "Get your EE number transfer sorted", which implies the number is being moved, but that's exactly what I didn't want. You might want to fix that to avoid confusion.

  • babbitdukes Diane Dukes (@babbitdukes) reported

    @EE slow tonight on Wi-Fi what’s up. Only two bars on Wi-Fi on phone. West Midlands

  • Star71Katie ☘️Katie☘️ (@Star71Katie) reported

    @EE you are answering other query’s and tweets but nothing about mine from 5 days ago or my DM from 2 days ago? Help me with my query while I’m stuck abroad and cannot dial out or cancel my contact. You’re a disgrace of a company.

  • DBelisle22 Dom Belisle (@DBelisle22) reported

    @LarryJa23186612 @EE EE have always been decent coverage and customer service, price a little higher then others but don’t mind paying when getting good service I got a sim only quote last week and it was double the cost of others. Can’t justify double the cost

  • 1TD Tom Davies (@1TD) reported

    @ee be real nice if you had more than 20% signal coverage for the entire county of Shropshire. Embarrassment.