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EE Outage Report in Basildon, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Leigh-on-Sea, Southend-on-Sea, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, and Stanford-le-Hope.

CityProblem TypeReport Time
Romford Internet 5 days ago
Leigh-on-Sea Internet 7 days ago
Southend-on-Sea Wi-fi 8 days ago
Southend-on-Sea Internet 8 days ago
Southend-on-Sea Internet 8 days ago
Romford Internet 13 days ago

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Jon_Robertson
    Jonathan R (@Jon_Robertson) reported from Romford, England

    @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

  • __nicolamk
    nichola (@__nicolamk) reported from Brentwood, England

    @EE signal is soooo shit 🤬

  • minimeek11
    Sarah Meek (@minimeek11) reported from Romford, England

    @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

  • nannychrisMa
    😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England

    @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

  • kathmerchant
    MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

  • tobycook17
    Tobias Cook (@tobycook17) reported from Southend-on-Sea, England

    Paying £70 a month for a phone with no signal 😤 @EE

  • kathmerchant
    MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • mindsgonewild
    James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • VikkiLisa
    Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • BreatheFitness
    Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • rowjoelane
    Joe Lane (@rowjoelane) reported from Billericay, England

    @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

  • Purplecharlie32
    Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • marsh_1985
    claire Marsh (@marsh_1985) reported from Romford, England

    @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

  • Annhackett6
    Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • Richperks
    R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • katiejayjones_
    Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • marsh_1985
    claire Marsh (@marsh_1985) reported from Romford, England

    @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • IChowdhuryUK
    Imran A. Chowdhury B.E.M (@IChowdhuryUK) reported

    Took a contract with #EE for a broadband on the basis of a promise of 10% discount on my #EE mobile bill. They’ve failed to keep their promise and now refusing to deal with my complaint.@EE @BritishTelecom @Ofcom

  • kamennaporuba79
    Mark R Harrison 💥🥊🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@kamennaporuba79) reported

    @EE Hope its better than what you normally provide? Whuch by the way, was utter ****! And your customer service is awful too. Wouldn’t go near you again if my internet life depended on it!

  • spacon56
    Chris Swan (@spacon56) reported

    @EE @DianaVickers Oh, how awful.

  • lincsbirder2019
    lincsbirder2019 (@lincsbirder2019) reported

    How bad is @EE customer service on Twitter messenger? Started a chat at 17.01 and it’s now 19.01 and haven’t got past the security questions !! What a joke !!

  • BangItsSummer
    BangItsSummer! (@BangItsSummer) reported

    Still dont have broadband after 9 bloody days, @EE and @bt_uk keep arguing over whats wrong which is no bloody help at all. BT cancelling engineer appointments because they see it as pointless even though the line is faulty. Havent been able to stream at all this year due to this

  • star_41
    Phil (@star_41) reported

    So, @IslandRoads accidentally cut through our streets internet cable on Friday afternoon, it's now Sunday; just wondering what the deal is? We're paying @EE for a service we can't use and have no idea if @bt_uk will be repairing it and when!?

  • peggypolly
    Clair Polson (@peggypolly) reported

    @EE I did speak to the store as I want to move to sim only and they weren’t able to give me that offer. Have requested pac code to move customer service from een when trying to upgrade was really poor.

  • lincsbirder2019
    lincsbirder2019 (@lincsbirder2019) reported

    How bad is @EE customer service on Twitter messenger. Been talking to one guy for over an hour about an issue and we’ve not even past the security question yet ! What a joke

  • robsherry73
    Rob Sherry EngTech LCIBSE #FBPE 🇪🇺🇬🇧🇳🇱💙 (@robsherry73) reported

    @EE It’s not country wide though….when will it be in every town? Currently only able to get 35mbps. I’m with EE and have no issues with the service provided so I’m not having a moan, just curious as to when it’ll come to my town

  • Lesley_kr
    L 🌸👱🏼‍♀️🌸 (@Lesley_kr) reported

    @RedsTheBest23 Wish @EE would. Had trouble in Store yesterday trying to speak to a masked man through a Perspex screen 🙄