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EE Outage Report in Basildon, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 03/07/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Chelmsford, Romford, Stanford-le-Hope, Southend-on-Sea, South Benfleet, Gravesend, Billericay, Basildon, Dartford and Wickford.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    The only good thing about this storm is that I’m getting a decent @ee signal.

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • WoWnut 🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported from Aveley, England

    @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGrumpasaurus The Chumpasaurus (@TheGrumpasaurus) reported

    @EE absolutley terrible signal today and I know why. You need to make more money year on year, so bills go up but there's no reinvestment so the service gets worse as prices continue to go up. Close to the mark?

  • billat_foxhill William Harbour (@billat_foxhill) reported

    @EE Perhaps that was the problem , I can usually get 4G in town but there’s a blank spot close to your mast to be able to use Ringo and Apple Pay in Faversham central car park I have to be a long way from the mast

  • soph_barnesx Sophie Marie Barnes (@soph_barnesx) reported

    @EE Yes we are aware of that! This is the issue we have it’s my iPad number but my iPad doesn’t recieve those kind of texts. It’s the same issue over and over again. The DPD app I did have but of course iPad number linked but was signed into my mobile number for Tescos. Stupid.

  • Idarrenhouston Disco Dev (@Idarrenhouston) reported

    @EE can i have my OG number back if possible would be the gift of the world pm me... but was similar to 0&((()))(2$ - HP keyboard will tell you real number from @Motability who gave up on this person while there company was meant to help its users it gave up on staff then handed it back to #publichealth #nhs @NHSScotland NoI1nTEAM

  • evz76 Simon (@evz76) reported

    @EE The service is awful. You provide me with a phone number and yet you can’t call me? Despite weeks of issues. Staggering.

  • AntitheAnt95474 Anti, the Anti, Anti's (@AntitheAnt95474) reported

    @EE Amazing, as I actually rate you as the worst.. 2.5 years with a fault you have never fixed or even attempted to sort. You have lied about it and fob me off with bullshit. My 4 mobiles, Broadband, TV and Landline are up for grabs soon. Please recommend a decent service provider 😡

  • soph_barnesx Sophie Marie Barnes (@soph_barnesx) reported

    @EE @JamesBarnes93 This is ridiculous and pointless! Already lost out on the delivery, the delivery is already being returned to you! As someone that suffers anxiety ringing, it wasn’t an option for me! Wish I could get better help. Don’t know why you can’t just email the pin!

  • LyndaCarolKelly Lynda Carol Kelly (@LyndaCarolKelly) reported

    @EE Thanks but it says no issues yet even 4G icon is greyed out on my phone right now. I just can't be bothered. Race is finished now. Just so bloody disheartened with this

  • DITDUK83 Baz (@DITDUK83) reported

    @EE I have been trying to call about an upgrade on my s23 Ultra one terabyte. Now I haven't got time to be running around after you if you want the business then get in touch my times more expensive than yours if not back to three network

  • MartinSRoberts Martin Roberts (@MartinSRoberts) reported

    Despite being an @EE / T Mobile customer since I first bought a mobile 20+ years ago, today I made the decision to move to @VodafoneUK. Terrible customer service and failure to address an issue means I’m certain I’ve made the right choice. No respect for long l-standing customers