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EE Outage Report in Basildon, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 03/27/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Romford, Greenhithe, Leigh-on-Sea, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, Stanford-le-Hope, Southend-on-Sea and Billericay.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • BekahChloe7886 Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • PaulGrayburn PG tweets (@PaulGrayburn) reported from Romford, England

    @DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

  • acjr24 Amy✨♏️ (@acjr24) reported from Basildon, England

    Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • monikamatis Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

  • novelbird Tina Death 🌲 (@novelbird) reported from Romford, England

    Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • ChelmsfordAhmed Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PhotoPaul67 Paul in Pewsey (@PhotoPaul67) reported

    @EE That was the problem - I couldn’t top up. 150, the website and the other phone numbers published didn’t recognise the number printed on the SIM packaging as being a valid number…

  • octoberbro tobi (@octoberbro) reported

    so I’ve rung EE multiple times now to get my phone unlocked (can’t do it through the app) and they’ve still not done anything?? but I don’t wanna have to go in the shop because my ex works there🥴 @EE help a bro out here

  • fromdesktildawn hannah duncan (@fromdesktildawn) reported

    @OpenreachHelp Yes it’s confirmed as an outrage but you won’t let any engineer be booked as you keep telling them to give you 24 hours to fix the damage caused by construction work in the area. This has been a week now. There is no help. It’s terrible from you and @EE

  • william_usher William Usher (@william_usher) reported

    @EE hi ever since I upgraded my broadband package I’ve been having connection issues

  • LukeelkinsTV Luke Elkins💙 (@LukeelkinsTV) reported

    @EE help just broke my iphone and not due upgrade for another month don’t wanna pay the damage cover ? anyway i can upgrade now ? please

  • jonnyham34 Jonno (@jonnyham34) reported

    @EE hello, have you got any issues in SG15 area? No 4G for a few hours now.

  • jamclarkey James (@jamclarkey) reported

    @fireflyphil @EE All Communication Providers (CPs) will need to offer and move landline phone customers to their VoIP phone service as Openreach and Virgin Media's analogue landline phone network will close by 2025. You'll probably find the majority of CPs doing mass migrations in next 12 months

  • Quilo Sam Marks (@Quilo) reported

    Hey @EE spoke to one of your support team on Saturday re problems with BT sport app after signing up. Mentioned there were ongoing issues. Any light in the tunnel with regards to this issue being resolved?

  • dby1 Dawn Bailey (@dby1) reported

    @EE So why is my signal garbahe these days!

  • Dazzy75 Daisy (@Dazzy75) reported

    Do you have an 8hr SLA for social media? You’re now texting me demanding money! It’s not like it’s £20 it’s a £250 contract pay off that I’ve already paid! Poor show @EE