EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Gravesend, Chelmsford, Grays, Southend-on-Sea, Brentwood, Southfleet, Rayleigh, and Maldon.

City	Problem Type	Report Time
Romford	E-mail	4 days ago
Gravesend	Phone	4 days ago
Romford	E-mail	11 days ago
Chelmsford	Internet	12 days ago
Romford	Internet	15 days ago
Romford	Total Blackout	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 2 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Stuart Fields (@stuartfields) reported 4 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Charlie :) (@Purplecharlie32) reported 5 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  claire Marsh (@marsh_1985) reported 11 minutes ago from Romford, England

  @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

• 
  Phil (@feyipuk) reported 12 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  claire Marsh (@marsh_1985) reported 15 minutes ago from Romford, England

  @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

• 
  Stuart Fields (@stuartfields) reported 20 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  daniel munn (@dpmunn19) reported 22 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 24 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

• 
  Lauren T💫 (@Lozzabish95) reported 26 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  Simon Archer (@BelvedereVicar) reported 33 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  Tina Death 🌲 (@novelbird) reported 34 minutes ago from Romford, England

  Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.

• 
  Nic Foakes (@Nicsboys2) reported 41 minutes ago from Grays, England

  @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

• 
  Lois (@kentlois5) reported 42 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Jack Horrey (@JackHorrey) reported 42 minutes ago from Chelmsford, England

  @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

• 
  Tim Bache (@timb551) reported 42 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  Ann Henderson (@Annhackett6) reported 51 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  Laurie Staerck (@StaerckLaurie) reported 54 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  Barry mcardle (@Bjmcardle) reported 57 minutes ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

• 
  Nic Foakes (@Nicsboys2) reported 57 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Slam Tastiks (@slamtastix) reported 5 minutes ago

  @EE why is my full fibre going down recently, and it's been down for the last 2 days?

• 
  Nick Williams (@nickwilly89) reported 7 minutes ago

  @EE I live the way you talk about being the best network. Well ive never heard so much bullshxt tbh. Broadband cancelled after 8 week because you couldnt get it working as promised and now I have numerous issues with customer service- The worst company in the comms industry

• 
  Eirian Jones (@OspreylianBlue) reported 7 minutes ago

  @EE just enquired about the deal on offer for 50GB and free EU roaming in your Carmarthen branch to be told it’s for new customers only. Poor service for us loyal customers

• 
  Precious Atubobienemi (@PAtubobienemi) reported 11 minutes ago

  @England @EE Reflexively contrarian for a plain highlight caption isn't the move here — nothing about "never in doubt" invites a hot take, it's just fan hype for a goal.

• 
  Precious Atubobienemi (@PAtubobienemi) reported 11 minutes ago

  @England @EE "Stones dey do shoulder prank comedy for camp but the moment ball reach im leg for real match, na dislocation and comedy of errors we go see."

• 
  Hazard Hyena (@hazardhyena) reported 13 minutes ago

  @TheBeardedNardo @EE There are so many bad and poor practices going on here that it all seems like a scam even if work was done honestly id have found a different company even if it cost more that is more reputable and reliable then this one its insulting and disrespectful

• 
  WorldProWrestling (@SClash2019) reported 14 minutes ago

  I love it how @Apple are very professional straight away replacing something that is broke, but on the other hand @EE don’t want to know but still want you to pay them tho, what a bad customer service they provide to the public…

• 
  SportsX (@Sports_X_) reported 14 minutes ago

  @England @EE Id like to propose a trade of out frosty Goalkeeper in exchange for 1 pound. If you guys want to keep Pickford sharp, you put the worst GK in the world to back him up.

• 
  Tanya Ho (@tho78450) reported 15 minutes ago

  @EE @RachyAlves No you're not. I'm sure. Five calls later and mostly difficult or rude advisers

• 
  Andrew Berry (@andrewsberry68) reported 17 minutes ago

  @EE it one thing claim to have the best service but it's now been waiting to speak to someone for 23mins, not a good service