EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Maldon, Romford, Southend-on-Sea, Rayleigh, Chelmsford, Leigh-on-Sea, and Greenhithe.

City	Problem Type	Report Time
Maldon	Total Blackout	15 hours ago
Romford	Internet	6 days ago
Romford	Wi-fi	6 days ago
Romford	Internet	7 days ago
Romford	Phone	8 days ago
Southend-on-Sea	Wi-fi	19 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Ann Henderson (@Annhackett6) reported 4 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  Chloe Ahmed (@ChelmsfordAhmed) reported 7 minutes ago from Chelmsford, England

  I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

• 
  Tina Death 🌲 (@novelbird) reported 8 minutes ago from Romford, England

  Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.

• 
  Anthony Mayatt PT (@BreatheFitness) reported 8 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 13 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Kate England 💙 (@kate_england) reported 15 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Stuart Fields (@stuartfields) reported 17 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Lois (@kentlois5) reported 28 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  PG (@PaulGrayburn) reported 32 minutes ago from Romford, England

  The only good thing about this storm is that I’m getting a decent @ee signal.

• 
  chè (@chereeesh_) reported 40 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Hristo Kirev (@HKirev) reported 41 minutes ago from Romford, England

  Do you support RCS (Rich communication services) @EE

• 
  stuart hobbs (@HobbsStu) reported 42 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Dean (@gittysootie) reported 45 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

• 
  Dave Frost (@davefrost) reported 49 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  Monika Matis (@monikamatis) reported 50 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  FatLee (@fatlee1989) reported 51 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  G R A Y B U R N (@PaulGrayburn) reported 52 minutes ago from Romford, England

  @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

• 
  Jamie Decruz (@JDecruz10) reported 52 minutes ago from Sutton at Hone, England

  Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

• 
  Tim Bache (@timb551) reported 53 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  Brownie sports photography (@BSportsphotos) reported 54 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun (@shaun___97) reported 1 minute ago

  @EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update

• 
  gillian mary (@gillianwyatt601) reported 3 minutes ago from Quainton, England

  @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

• 
  Danny Kirkman (@danny28123) reported 4 minutes ago

  @EE I still cannot login to my business account on the app because you can’t link my devices. This has been going on weeks now, what’s going on ?

• 
  Paula m (@PaulaRossi47) reported 8 minutes ago

  @EE I was given pak code in EEstore it was awful got told they could not compete with sky so you lost me

• 
  Gordon_Stewart ⚓ (@GordonStewart_) reported 10 minutes ago

  The mobile phone signal in the UK is abysmal. 2026 & struggle to get a signal. @EE

• 
  AFCdonnilad (@afcdonnilad) reported 11 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

• 
  liam moisey (@liammoisey2) reported 13 minutes ago

  @EE got a complaint about a sale person is it normal for them to ask for **** and take cigarette butts out of an ash tray ?

• 
  Michael Knight (@michaelmknight) reported 14 minutes ago

  @EE Hi, You keep asking me to create a new profile as I'm apparently on an old profile. When I try, it states my email addresses is already in use. Why couldn't you just migrate user accounts to the newer profiles instead of causing issues? Technology is great if you use it properly.

• 
  Karen Reid (@Karenreid24) reported 17 minutes ago

  Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.

• 
  Marc Lancaster (@Kiefer1667) reported 18 minutes ago

  @EE is there network issues in wa11 area, tried to check through the app and it says it's unable to check....