EE Outage Report in Basildon, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (39%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Southend-on-Sea, Romford, Upminster, Rainham, Hockley, Dartford, Longfield, Billericay, Gravesend, South Benfleet, Stifford, Rayleigh, Chelmsford and Basildon.
| City | Problem Type | Report Time |
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| London |
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Internet | |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dusty
(@urqhart69) reported
@EE Your a bunch of pretenders Bob, if you gave a **** about customers I would have had a phone call in the past 24 hours from someone wanting to fix this. Oh I'll leave you a review alright 👍
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Jimbob01
(@Jimbob0113) reported
@EE I upgraded my mobile broadband and haven't received my new device yet can you help with this please
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Joseph | (INTP-T)
(@josephmclean_uk) reported
@EE Is there an app update soon because logging into it just doesn't happen. It recognises me, accepts my PIN, but fails stating there's an issue and to try again later. Been like this for weeks.
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OW
(@OllieWrighton) reported
@EE morning guys, the signal in my area is really bad at the moment. According to the service checker it shouldn’t be bad. I’ve already done the usual checks on my phone to see if that changes things and still nothing. Can you help?
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Marv
(@ClaretLS12) reported
@EE - I have BT Sport Ultimate as part of my smart benefits, but since upgrading I cannot access BT Sport. Can you help please?
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Mike Hughes
(@mike_hooz) reported
@EE I can’t top up a mobile broadband device today. You have a problem. It looks like zero-rating is broken for some components of the EE site and the payment portal, as these won’t load on a device that’s out of credit.
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Moon_Lambo
(@AlexWilmott2) reported
@O2 Yep same old! I’ve been locked in this contract for 2 years, yesterday I had no signal all day, lost £thousands in trade and missed a very important call. What am I actually paying for? @EE seems like the way to go!
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Jodie Amanda
(@HoltomJodie) reported
@EE It doesn’t show me in the watch app to set up the network on the watch.
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Greg Beirne
(@gregbeirne) reported
@EE @uterguy90 Will you PLEASE respond to mine from two days ago?!? I'm stuck abroad with a phone that won't connect to any Spanish network (other than the intermittent and unreliable hotel WiFi), contrary to what your colleagues advised me in the week!!
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Chris Ridsdale
(@chris_ridz) reported
@EE looking to upgrade but where have you got your prices from? Your way off other providers... Customer retention is poor, I don't want to pay you nothing, but Im also not having you pull my pants down either!!