EE outages and service status in Basildon, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- The most recent signal from this area was received Jul 6, 6:24 PM GMT+1.
- Internet (38%)
- E-mail (25%)
- Phone (25%)
- Total Blackout (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent EE outage reports came from the following cities: Romford, Gravesend, Chelmsford, Grays, Southend-on-Sea, Brentwood, Southfleet, Rayleigh, and Maldon.
| City | Problem Type | Report Time |
|---|---|---|
 Romford
|
2 days ago | |
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Gravesend
|
Phone | 2 days ago |
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Romford
|
9 days ago | |
|
Chelmsford
|
Internet | 10 days ago |
|
Romford
|
Internet | 12 days ago |
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Romford
|
Total Blackout | 12 days ago |
Nearby cities with recent reports
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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G R A Y B U R N (@PaulGrayburn) reported from Romford, EnglandIt’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.
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Stuart Fields (@stuartfields) reported from Stone, EnglandI always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Simon Archer (@BelvedereVicar) reported from Crayford, England@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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Jack Horrey (@JackHorrey) reported from Chelmsford, England@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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stephen beattie (@sbeattie87) reported from Romford, England@EE hey I am getting very bad internet signal, whats going on?
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Anuradha Damale (@anulikesstars) reported from Brentwood, EnglandHey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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Bekah Chloe (@BekahChloe7886) reported from Gravesend, England@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Andy Betts (@abetts2022) reported from Stone, EnglandAppalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Sue Adams (@sue_adams_) reported from Higham, EnglandHi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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karma w barfungpa (@karmawangdi) reported from Romford, England@helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, EnglandAnd now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Hannah Hawkins (@hanahawkins) reported from Brentwood, England@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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Matt Bourne (@MattBourne_) reported from Cliffe, England@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Ann Henderson (@Annhackett6) reported from Thundersley, England@EE I'm angriee phone not working again. Ss7
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Kate England 💙 (@kate_england) reported from Corringham, England@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Paul Parker (@paulparker81) reported from Basildon, England@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Nicky Hanson (@HansonNicky) reported from Basildon, England@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Stuart Fields (@stuartfields) reported from Stone, England@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ian harris 🇬🇧 (@hellired3) reported@EE Update 01/07 still not fixed I've provided the number but here it is again C10002718044 all I want is to leave now ive had it I cannot waste my time chasing something you should fix #badservice
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still_tipping (@tomthetar) reported@StupidNeilAgain @EE They're terrible.
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John Thompson (@Johntommo76) reported@EE why is your customer service so bad? A customer of 20+ years through all your guises and yet treated like an idiot by your staff
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Gareth Owen (@gjo2405) reported@EE new router received today and installed, sky still losing network after 10 seconds at best! Think it’s probably best to go elsewhere for WiFi at no cost to myself? Please confirm
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Simon (@Simon_McNair) reported@lebara customer service isn't a patch on @EE but it's too late to change now. I wonder if, in a years time, I'll be moving back to EE.
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Jessica Brown (@Jessbrown2590) reported@EE why do we pay £££ every month if each time we leave the house we can’t use our phones due to no signal even though it says 5G?
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Nick Williams (@nickwilly89) reported@EE I live the way you talk about being the best network. Well ive never heard so much bullshxt tbh. Broadband cancelled after 8 week because you couldnt get it working as promised and now I have numerous issues with customer service- The worst company in the comms industry
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Jules Ehrhardt (@ezyjules) reported@EE Let’s publicly detail your incompetence here. - Ordered fiber for my parents Feb 11 with 7th gen Pro equipment - Engineer never showed up - Ordered again May 18 and you downgrade equipment to 6th gen Plus - Engineer shows up, ignores my written instructions and installs fiber cable / box into the wrong part of the house. Leaves job incomplete - Next engineer shows up, who I speak with on phone, and says someone will return to move to correct location - Next engineer shows up, does not move install location, sets up wrong equipment, does not setup WiFi extenders, does not setup old WiFi network name - You kill the old internet account, leaving my 85 yr old father without internet, tv, security, or emergency health systems - All whilst we are dealing with massive family health emergency - Absolutely bloody useless, uncaring, lazy, callous, incompetent, and all the things
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Gem🧣 (@gems_endgame) reported@EE How would I go about raising a complaint? I’ve spoken to Virgin Media who have said this happens a lot with EE putting through broadband or checking when no permission is given or basing an upgrade deal on it. Store didn’t want to know.
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F3spirit (@originaf3spirit) reported@EE we have 6 days of intermittent services. Access to account challenging. EE have given another customer reimbursement of a monthly charge for a days interrupted service Another customers restrictions? Why?