EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Leigh-on-Sea, Southend-on-Sea, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, and Stanford-le-Hope.

City	Problem Type	Report Time
Romford	Internet	4 days ago
Romford	Wi-fi	4 days ago
Romford	Internet	5 days ago
Romford	Internet	12 days ago
Leigh-on-Sea	Internet	13 days ago
Southend-on-Sea	Wi-fi	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  claire Marsh (@marsh_1985) reported 3 minutes ago from Romford, England

  @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

• 
  Matt Buckland (@ElSatanico) reported 5 minutes ago from Thundersley, England

  @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

• 
  Nicky Hanson (@HansonNicky) reported 6 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

• 
  Kevin Nolan (@kevinjohnnolan) reported 7 minutes ago from Dartford, England

  @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 9 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

• 
  Jack Horrey (@JackHorrey) reported 11 minutes ago from Chelmsford, England

  @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

• 
  Lois (@kentlois5) reported 11 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Mr Elon (@William59287871) reported 15 minutes ago from Brentwood, England

  @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

• 
  Barry mcardle (@Bjmcardle) reported 16 minutes ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

• 
  stephen beattie (@sbeattie87) reported 18 minutes ago from Romford, England

  @EE hey I am getting very bad internet signal, whats going on?

• 
  lorraine langridge (@lorraine_acorn) reported 22 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  PG tweets シ (@PaulGrayburn) reported 34 minutes ago from Romford, England

  @Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.

• 
  Kate England 💙 (@kate_england) reported 35 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Jamie Decruz (@JDecruz10) reported 46 minutes ago from Sutton at Hone, England

  Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

• 
  R I C H P E R K S (@Richperks) reported 46 minutes ago from Romford, England

  Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

• 
  FatLee (@fatlee1989) reported 47 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Dean (@gittysootie) reported 51 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

• 
  Stuart Fields (@stuartfields) reported 54 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

• 
  Phil (@feyipuk) reported 54 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  daniel munn (@dpmunn19) reported 56 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bob (@Bobd2411) reported 4 minutes ago

  @GreenVapinGiant @EE How stupid can you be? Not everyone has the money to buy the phone outright so the pay more to get it with a sim. Basic economics.

• 
  Kitten Kong (@kittenkong42) reported 4 minutes ago

  @EE I can’t call as I literally have no phone right now! Three cut me off and I don’t have your sim active because of my issue

• 
  Alan Roberts (@AlanRob68902430) reported 10 minutes ago

  @EE Can you get it escalated ? I have an o2 sum and willing to terminate EE contract. Immediately and move to 02 who have undercut you anyway

• 
  Matt Potter (@mattjpotter75) reported 11 minutes ago

  @EE Placed order twice for new phone. First order cancelled by you. EE text to speak to bot. Bot said phone you. Tried. Time didn't allow me to wait on hold. New order placed. Your text. Speak to bot. Been waiting for bot to speak for 5 hours... Can someone real please help!

• 
  Craig Taylor (@blown_ranger) reported 15 minutes ago

  @OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person

• 
  NINPLAYBOX (@jmcgamer1980) reported 15 minutes ago

  @EE is there an internet outage in Carmarthenshire area ? Had no internet access at home for hours , I've tried all the steps to remedy it but still not working

• 
  Shaun (@shauny67) reported 16 minutes ago

  @EE @WoodUksparky137 This is why now being with EE(Orange) for 30 yrs I now buy my devices outright or have a payment plan with the manufacturer & just have a SIM only package as sorry EE but since taken over by BT you are no longer the company you once were just now only offer the best network

• 
  D (@DM_1986_) reported 16 minutes ago

  So I go to Turkey, @EE bill is paid up, come home, service has been cancelled, broadband shut off… And obviously no one to talk to about it…

• 
  Photo man (@ach59) reported 23 minutes ago

  @EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer

• 
  K8 (@k8_louth) reported 27 minutes ago

  @EE Finally got through to talk to someone to be cut off again! Really not impressed and cements my need to cancel service!