EE Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Dartford, South Benfleet, Grays, Greenhithe, Chelmsford, Romford, Stanford-le-Hope, Southend-on-Sea, Gravesend, Billericay and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
-
lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
-
Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
-
Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
-
🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
-
🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
-
PG tweets シ
(@PaulGrayburn) reported
from
Romford, England
@Pugzillah @EE One bar at home all the time. Been mast problems in my area for months but they’ve still not fixed it. Might utilise the PAC codes I have for the 2 lines on my account.
-
Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
-
chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
-
Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
-
PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.
-
Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
-
Tina Death 🌲
(@novelbird) reported
from
Romford, England
Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.
-
PG tweets シ
(@PaulGrayburn) reported
from
Romford, England
@EE Yeah but I’m just fed up with shit signal.
-
tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
-
Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
-
Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
-
stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
-
The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
-
DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
-
PG tweets
(@PaulGrayburn) reported
from
Romford, England
@DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Thomas O'Duffy
(@ThomasODuffy) reported
@EE Your network profiles tend to auto-select networks that quickly switch to LTE then the connection falters.
-
Barry Dunne
(@barry_dunne) reported
@EE trouble with Android app V5.75.0 not remembering my login. Each session it asks again for login & PW details, set up PIN, default view, set up biometric login. Try next session, use bio login and have to start from scratch again. What's happening, please?
-
Martin Lee Grant
(@Mar10LG) reported
Again @EE you guys said you fixed the issue but it’s still bad!!!
-
Joanna MacLean
(@WeeJoJo_x) reported
@EE when will the signal be back on in postcode HS9 5XN?
-
Mark Bates
(@officer_cartman) reported
Christ I've just had the worst ever service from @EE my contract will be terminated next year 16 years down the pan
-
It's A Lot!
(@itsalotmusic) reported
@dj_maxxi @bt_uk @EE The guaranteed speeds are over wired, so whenever testing always make sure you’re on a wired connection. Doesn’t explain a sudden drop in Wi-Fi speed, unless you’ve jest put your tree up as Christmas decorations live to wipe out Wi-Fi signal! I’m with EE too, btw
-
Achilles
(@7Daz3) reported
No @ee signal again in Cullompton. 🙄
-
Mark Bates
(@officer_cartman) reported
@EE I did that with complaints and tbh it was awful never know such cold replies and basically implying I was lying as you can't see it on your system since the Black Friday deals have been deleted ,no resolution at all awful .i will be returning item which is more hassle for me
-
ThisIsTheVoiceOfTheMysterons
(@WordNotDeed) reported
@EE how do I report a mobile signal failure? I have looked on your website and there is nowhere to make a report
-
AmishZed
(@AmishZed) reported
@slexify_ @EE It friggin blows, so tough to focus on having fun and being in the moment when you’re just constantly expecting to see those damn “dropped network frames” I hope you guys sort it out