EE Outage Report in Basildon, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Grays, Stanford-le-Hope, Romford, Gravesend, Canvey Island, South Ockendon, Longfield and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Gilbert-Bryan
(@MartinGilbertB1) reported
@EE It took the person I was speaking to initially 5 minutes to realise why I was sent a text to call about my order. It took here manager a further 8 minutes to find some wording to support withdrawal of the offer. Wording that does not appear in the purchase process. 1/2
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Emma
(@TerrierEmz) reported
@EE please can you help me amend the dd date for my Home Broadband
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GenerallyFading
(@GenerallyF) reported
@EE Got another text saying you are having problems "near home". No idea what this means. No idea why it will now take 9 hours instead of 6 to fix. No idea why 4g has such a problem with YouTube. So many problems......
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Ian Green
(@ian_green14) reported
@VodafoneUK your processes are terrible, my contract coming to end so want to change ge to sim only and carry on my employee discount but 30 mins later and being told need to do this online, what's the point of having a call centre. Can't wait to see what @O2 & @EE can offer
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Paul Stephenson
(@paul_CPSU) reported
@EE Warning customer service really poor
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Rob Sherry EngTech LCIBSE #FBPE 🇪🇺🇬🇧🇳🇱💙
(@robsherry73) reported
@EE do you have a customer services email address? I need to register a complaint with my broadband service. 3 times in 3 months there is a fault on my line!
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Matt Clayton
(@__M_a_t_t__) reported
@EE Topped up my 4GEE mini with £15, it’s showing the top up but no data? Can you help please?
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Jonah Ryan
(@notJonahVeep) reported
@Hopscotch12341 @EE One way you can avoid this is by switching provider. EE are a terrible company and do not even respond to customers, like me, who ask them for help
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Stephen Wenn
(@StephenWenn2) reported
@EE @BeanoOfficial I been with EE 4 weeks now on internet try to cancel been waiting two week for them the cancel my contract see you in small clams court
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Tamsin Treverton Jones
(@TamsintJones) reported
@EE been waiting for two weeks for one of your ‘managers’ to contact me re oversold Apple watch which for which I pay a disgusting £24 per month when I was told £10. It is also broken and there has been no effort resolve or help. Im a long term customer - cross and disappointed