EE Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 05: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Upminster, Longfield, South Benfleet, Chipping Ongar, Grays, Romford, Southend-on-Sea, Stone, Havering atte Bower, Canvey Island, Rayleigh, Billericay, Chelmsford and Basildon.
City | Problem Type | Report Time |
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Total Blackout | ||
Phone | ||
Internet | ||
Wi-fi | ||
Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Andy Betts (@abetts2022) reported from Stone, England
Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Angela Magny (@AngelaMagny) reported from London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Faisal M (@Faysal_noor) reported from London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Rob Cockerton (@bertie_cee) reported from London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Mr Elon (@William59287871) reported from Brentwood, England
@EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??
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Paul Dunne (@ThemoonIHATEYOU) reported from London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Richard Foster (@richardfoster1) reported from London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Josephine Bakah (@BakahJosephine) reported from London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Josephine Bakah (@BakahJosephine) reported from London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Tomasz Rykała (@tomaszrykala) reported from London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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Jason Starman QBE 💙 (@starmanuk) reported from London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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DomLee1987 (@DomLee1987) reported from London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Nic Foakes (@Nicsboys2) reported from Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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The Hon. (@Star_Stef) reported from London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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PG (@PaulGrayburn) reported from Romford, England
@Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!
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PG (@PaulGrayburn) reported from Romford, England
@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.
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PG (@PaulGrayburn) reported from Romford, England
The only good thing about this storm is that I’m getting a decent @ee signal.
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported from Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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reachingout (@MeReachingout) reported
@EE my broadband has bone down for 40 minutes now and I have something important I need the Internet for in 20 minutes. What is going on?
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Les cole (@Lescole1) reported
@EE My wife has received shocking service from @EE. The non existent customer service is abhorrent. Promised call backs that never happen, speaking to customer service representatives who have absolutely no clue. Left on hold for 30 mins at a time over and over again. Shame on U.
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Eliza Carson (@Shady__Pines) reported
@EE I raised a complaint - was called but missed it, nobody has called back since. This is has been ongoing for a couple of days as the live chat team was useless! Can you please HELP!
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Jon Pitts (@briavelsjon) reported
@EE @cjdracing1969 If your phone has coverage, but you're reporting capacity issues, toggling flight mode could actually make it worse - by unnecessarily increasing signalling traffic. Losses of coverage can be resolved by flight mode, but I suspect this is not your issue.
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Jon Pitts (@briavelsjon) reported
@cjdracing1969 @EE @SilverstoneUK Are you saying your phone is showing no coverage/emergency calls only? 🤔
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Gary Phillips (@GaryPhi70067930) reported
@EE Your service is Fooking useless think il cancel all 3 contracts
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darren styles (@darrenjstyles) reported
@EE there seems to be a major fault in the NR15 area with broadband, no updates nothing works and the mobile signal is pretty much useless too so no chance of using 5G to hotspot, what is going on and when will normal service be resumed
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Jon Pitts (@briavelsjon) reported
@EE @clivej2010 To clarify: You will only roam when home-network coverage is unavailable, but foreign networks are.
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Lisa Bailey (@lisa01403) reported
@EE my old phones that i keep after upgrading - are they locked to your network or unlocked?
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Tom Codling (@tomcodling) reported
@EE WiFi called ng, so using my internet connection to make the call that I pay you money for to access your mobile network?