EE Outage Report in Basildon, Essex, England
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The latest reports from users having issues in Basildon come from postal codes SS16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: Romford, London, Chelmsford, Gravesend, Billericay, Southend-on-Sea, Basildon, Dartford, Wickford and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Romford |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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😎🐥Christine Taylor🐣🐤
(@nannychrisMa) reported
from
Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Joe Lane
(@rowjoelane) reported
from
Billericay, England
@Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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karma w barfungpa
(@karmawangdi) reported
from
Romford, England
@helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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nichola
(@__nicolamk) reported
from
Brentwood, England
@EE signal is soooo shit 🤬
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Tobias Cook
(@tobycook17) reported
from
Southend-on-Sea, England
Paying £70 a month for a phone with no signal 😤 @EE
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Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@EE I'm angriee phone not working again. Ss7
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor
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Sarah Meek
(@minimeek11) reported
from
Romford, England
@EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
EE Issues Reports
Latest outage, problems and issue reports in social media:
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sph 💙
(@tiger_monkey) reported
@ee what have you done to your iPhone app? It’s bloody awful 😡
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Maths Squirrel
(@iammaths) reported
@EE hey. Our broadband has been down for a few days now with a known issue. I’m aware of your compensation scheme but do you offer free 3G/4G to keep connected? I have ee mobile. My location is CT12 4AR
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𝔸𝕟𝕘𝕣𝕪 𝕄𝕒𝕥𝕙𝕤 𝕋𝕖𝕒𝕔𝕙𝕖𝕣
(@GrumpyMathTeach) reported
Currently roaming for free in the USA 🇺🇸 with @O2. Never have I experienced such slow internet in my life! Last time I was here I roamed with @EE and it was so much faster! Why is your international roaming so awful, O2uk?
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Zoe Oughton
(@travelzoe) reported
@EE oh dear - we’ve “upgraded” our mobiles to you through @bt_uk and we’re having nothing but trouble . My new sim won’t work . My OHs does but he. Camt scan the QR code , he’s currently on the app ,has put in the PAC code but when clicking “next “ , nothing happens ? #rubbish
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Mrs S Farquharson
(@ShernezF) reported
@ee or @bt_uk Do you have any deals where you can buy me out of my @virginmedia broadband contact? Never in my life have I had such bad service and communication from a telecommunications company.
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Dan Hargreaves
(@hargreavesdan1) reported
@EE anything wrong with the network in Knaresborough HG5. Trying to log onto phone app and EE router, but nothing working it won’t let me in to check data etc… saying I’m temporarily locked out for 20mins. Phone lines not open either. Need phone for work!!
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BigM😎sley
(@Big_Mosley) reported
@LoverOfTechBA @EE That SOT wouldn't be so bad if we had faster charging speeds like almost every other brand on the market 🙄
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Rae
(@Rae385) reported
@EE no signal for a day now wth Is going on?
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Reverand mama🇬🇧
(@MadMama58) reported
@EE why does it take so long for you to answer the phone? 4 times I’ve tried to call today, each time I’ve held in a queue for 40mins or more. Your customers pay your wages. I need to cancel an order after tech issue but can’t!!!!!!🤬
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Mork Clare܁
(@DrWho3000) reported
@EE Trying to turn voicemail on at first it said it is not setup I did VM ON Now it says not available a network reset was done and phone reboot still no access