EE Outage Report in Basildon, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Basildon, England
The most recent EE outage reports came from the following cities: Romford, Leigh-on-Sea, Southend-on-Sea, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 6 days ago |
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Internet | 7 days ago |
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Wi-fi | 8 days ago |
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Internet | 8 days ago |
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Internet | 8 days ago |
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Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, EnglandI live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford
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Joe (@chubbyjoeforza) reported from Gravesend, EnglandDear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Katie Jones (@katiejayjones_) reported from Dartford, England@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!
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R I C H P E R K S (@Richperks) reported from Romford, EnglandUnrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
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Bekah Chloe (@BekahChloe7886) reported from Gravesend, England@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Sarah Meek (@minimeek11) reported from Romford, England@EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.
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Katie Jones (@katiejayjones_) reported from Dartford, England@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Tobias Cook (@tobycook17) reported from Southend-on-Sea, EnglandPaying £70 a month for a phone with no signal 😤 @EE
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MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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Lois (@kentlois5) reported from Swanley, England@EE EE gives good customer service...unlike other companies I could mention
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Amy✨♏️ (@acjr24) reported from Basildon, EnglandBeen with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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Jonathan R (@Jon_Robertson) reported from Romford, England@EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.
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James M (@mindsgonewild) reported from Grays, England@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Lucas (@Lucasisthename) reported@EE what the hell is going on with your network. Every phone in my house is cutting out mid phone call. I’ve called you 3 times then it cuts out but no one is calling me back!!!
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Patxi Hastoy (@patxi_hastoy) reported@amygm87 @EE Why is that such a recurring issue! Same for me this morning. I'll try other browser.
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Sarah Whiteley (@the_silver_swan) reported@EE WiFi isn’t working!!! Is there any issues with it please?
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Clair_S78 (@Clair_S78) reported@EE is there issues with the app? Mines keeps crashing after I log on.
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Mathew Price (@mathewprice89) reported@EE hi there, I can't log in to the app or website to view my bill. Help please
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Gareth Watcham (@HarrierGR3) reported@EE @93ColSanders Is there a reason you keep acting surprised customers tweet they can't log in, then generically asking everyone to DM their details like its a singular event - when hundreds of customers are tweeting you with the same problem? Maybe just globally fix the issue?
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Dr Neil Stanley (@drneilstanley) reported@EE You might find it easier to help me if it was possible for me to log in to your completely unresponsive small business website. what is the problem?
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romeo (@azherashraf1999) reported@dantheman19970 @EE It’s taken Ee 3 years to fix my signal can’t fault them customers service outstanding each time I’ve called. Better than any other network
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ERP Partners (@ERPPartners) reported@EE Do you have an issue with you client log ins today as I cannot access our account online?
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vishalmakhija (@vishalmakhija) reported@EE Please can you advise on the status of phone network in BR5 area? Been a very frustrating morning as keep getting booted off work conference calls with the network constantly dropping ☹ #nosignal