EE Outage Report in Basildon, Essex, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Leigh-on-Sea, Southend-on-Sea, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, and Stanford-le-Hope.

City	Problem Type	Report Time
Romford	Internet	6 days ago
Leigh-on-Sea	Internet	8 days ago
Southend-on-Sea	Wi-fi	9 days ago
Southend-on-Sea	Internet	9 days ago
Southend-on-Sea	Internet	9 days ago
Romford	Internet	14 days ago

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  G R A Y B U R N (@PaulGrayburn) reported 5 minutes ago from Romford, England

  It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

• 
  chè (@chereeesh_) reported 7 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Doyle (@droopdoggbaby) reported 10 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Kate England 💙 (@kate_england) reported 13 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 19 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  Sue Adams (@sue_adams_) reported 22 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Dave Frost (@davefrost) reported 29 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 39 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Vicky Lee (@luckylinkage) reported 39 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  Hannah Hawkins (@hanahawkins) reported 40 minutes ago from Brentwood, England

  @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

• 
  Anuradha Damale (@anulikesstars) reported 41 minutes ago from Brentwood, England

  Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

• 
  G R A Y B U R N (@PaulGrayburn) reported 43 minutes ago from Romford, England

  @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

• 
  stephen beattie (@sbeattie87) reported 51 minutes ago from Romford, England

  @EE hey I am getting very bad internet signal, whats going on?

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 52 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Phil (@feyipuk) reported 54 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  daniel munn (@dpmunn19) reported 54 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  SprostonCharlatan🌱 (@mrs_harket) reported 55 minutes ago from Rayleigh, England

  Why is the @EE site always so slow and awful?

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 56 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  G R A Y B U R N (@PaulGrayburn) reported 58 minutes ago from Romford, England

  @EE Can’t stand these tweets when you let service in other areas go to **** for months and months and months #SlowSarcasticClap👏🏻

• 
  Karl Brocker (@THEMIND1972) reported 59 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Artist Zero (@St_art_3) reported 6 minutes ago

  @EE you stupid *****. **** website, **** app, nothing works except the part where you take my money. ******* useless

• 
  ⚫ Kites (@KitesKites44) reported 7 minutes ago

  @EE Don't entertain these fraudsters! Took up an offer of broadband, TV & phones. Told to leave absolutely everything up to them to cancel with Sky. Sky now charging us £130 a month for internet till Nov because contract not cancelled! #ripoff

• 
  Becky Chanceux (@beckychanceux) reported 7 minutes ago

  @EE Sadly 2 hours of phone calls to be told that all of this was unnecessary as the hub has a hardware fault (told them this at beginning) and to take it to store. We are now up to 10 days with no hub - terrible service from all except Plymouth

• 
  Bunny. TC. Lee (@BunnyDLee1) reported 7 minutes ago

  @Lionesses @EE Alessia Russo.She's the spearhead.The workhorse.Never stops running.Her movement is sublime.She puts many PL male CFs to shame with her selfless running. No diving. No cheating. No feigning cramp.She's a credit to the sport,a credit to women.Role model to the younger generation👏🏼

• 
  Fiona M More (@newgrandmomma) reported 16 minutes ago

  @EE the WORST service, or should I say lack of, no WIFI engineer turning up despite waiting in for one missing work. UNACCEPTABLE #Disgraceful

• 
  Julian Heath (@JulianHeathPhot) reported 17 minutes ago

  @EE This is appalling; your 15 minute call-back service has just passed half an hour! The guy in your Sutton branch shop said one of the apps had a virus causing my phone to not swipe up but having deleted many it's still a problem!

• 
  Phil Parkes (@smogski74) reported 18 minutes ago

  @Lionesses @EE Russo, never stops

• 
  Mike (@AbarthRocket595) reported 20 minutes ago

  @EE Your call centre wait times are a joke! I have been on hold for 40 minutes and it is impossible to get through (plus it is annoying that you are always changing your options). Very poor customer service! 👎

• 
  David (@Hornyletloose) reported 21 minutes ago

  @EE How can you **** up already when I have only been a customer for around 4 hours?

• 
  sb (@aimersb1x) reported 22 minutes ago

  @EE worst internet oat hope every worker gets 🍇ed