EE Outage Report in Basildon, Essex, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Leigh-on-Sea, Southend-on-Sea, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, and Stanford-le-Hope.

City	Problem Type	Report Time
Romford	Internet	5 days ago
Leigh-on-Sea	Internet	7 days ago
Southend-on-Sea	Wi-fi	8 days ago
Southend-on-Sea	Internet	8 days ago
Southend-on-Sea	Internet	8 days ago
Romford	Internet	13 days ago

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  PG (@PaulGrayburn) reported 1 minute ago from Romford, England

  @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

• 
  Phil (@feyipuk) reported 4 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 5 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  chè (@chereeesh_) reported 7 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  PG (@PaulGrayburn) reported 14 minutes ago from Romford, England

  @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

• 
  Anuradha Damale (@anulikesstars) reported 15 minutes ago from Brentwood, England

  Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 17 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Dave Frost (@davefrost) reported 20 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  Doyle (@droopdoggbaby) reported 21 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Kate England 💙 (@kate_england) reported 24 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Karl Brocker (@THEMIND1972) reported 24 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Nic Foakes (@Nicsboys2) reported 28 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  SprostonCharlatan🌱 (@mrs_harket) reported 37 minutes ago from Rayleigh, England

  Why is the @EE site always so slow and awful?

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 39 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  PG (@PaulGrayburn) reported 40 minutes ago from Romford, England

  The only good thing about this storm is that I’m getting a decent @ee signal.

• 
  daniel munn (@dpmunn19) reported 49 minutes ago from Aveley, England

  I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

• 
  Hannah Hawkins (@hanahawkins) reported 54 minutes ago from Brentwood, England

  @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

• 
  Mr Elon (@William59287871) reported 56 minutes ago from Brentwood, England

  @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

• 
  Sue Adams (@sue_adams_) reported 56 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 57 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam's Fire Systems (@SparkTheProto) reported 7 minutes ago

  @v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.

• 
  Nicole Barlow (@Nicole_Barlow1) reported 7 minutes ago

  @EE I've tried calling 150 through WIFI, as I have no EE signal where I live, however, it doesn't work.

• 
  Sarah 🌼 & Jasper 🐾 (@madcow42) reported 9 minutes ago

  @EE Why are you charging me for using my home phone when I've never used it? You suggest I've called a mobile which I have not and I don't recognise the number. If I was to call anyone I'd use my mobile. My landline is only used for incoming calls from my elderly parents

• 
  Sam's Fire Systems (@SparkTheProto) reported 10 minutes ago

  @v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.

• 
  Sam's Fire Systems (@SparkTheProto) reported 11 minutes ago

  @v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.

• 
  Dave Reddy (@dreddy2) reported 13 minutes ago

  Again @EE I'm disappointed with your customer service @WeAreOpenreach your contractors failed to arrive in the 5 hour window given.

• 
  lisa marshall (@lisa150_5) reported 14 minutes ago

  @EE We know the cell site is down I pay for a mobile phone so don’t have a landline so there is no diagnostics to be done

• 
  Sam's Fire Systems (@SparkTheProto) reported 15 minutes ago

  @v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.

• 
  Dr. Mark Shanahan (@LeapfrogMark) reported 23 minutes ago from Abingdon, England

  Which marketing *** decided that if we're going round to mum and dad for #Christmas we're #guesting? It's a horrible term and it's getting my goat that it's creeping into so many adverts. Until @EE stuck it in their advert I don't think anyone had ever consciously 'guested'.

• 
  Darren McCarthy (@darrenmcbass) reported 24 minutes ago

  @EE your customer service is exhausting — endless bots, no real help, and no resolution to any problem. Just going in circles. Really poor experience