EE Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Basildon come from postal codes SS16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Chelmsford, Gravesend, Romford, Billericay, Southend-on-Sea, Basildon, Dartford, Wickford, South Benfleet and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Chelmsford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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PG
(@PaulGrayburn) reported
from
Romford, England
@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.
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PG
(@PaulGrayburn) reported
from
Romford, England
The only good thing about this storm is that I’m getting a decent @ee signal.
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PG
(@PaulGrayburn) reported
from
Romford, England
@Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Beckaboo
(@becktorious) reported
@EE no service… network down? 3 phones in my house and non of them have reception today
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Sarah
(@sarahmufc93) reported
@Stubbsy365 @virginmedia @EE There’s an issue in my area so I think everyone is effected but I’d be ok if I could use my phone that I’ve been having constant issues with….
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D3mo
(@D3moralizer) reported
@EE Craigs gone awol so if someone can fix my data and tell me that would be 👍
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D3mo
(@D3moralizer) reported
@EE Hey, so since you were unable to fix an error meaning I have no data on holiday where do I invoice for the esim I have to buy?
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Sarah
(@sarahmufc93) reported
It’s bad enough @EE that your coverage is so utterly dire that I can’t make calls in my own house but when situations like my wifi goes down I can’t rely on the phone I pay for to connect me to 4G so I can still do what I need to do in a day.
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Felix Ng
(@fng52) reported
@EE Hello, are there any update regarding the provision of cellular service in the central core section tunnels of the Elizabeth line upon its launch?
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Sarah
(@sarahmufc93) reported
@EE please can you help me? I’m paying £80 a month for a phone that I cannot use without wifi in my house and my wifi is down now I’m sat in my garden - the only way I can use my phone!
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Sarah
(@sarahmufc93) reported
Working from home and @virginmedia is gone. Fantastic. Just what I need to end a terrible day. Best part I’m paying £80 a month for a phone on @EE that I can’t use 4G on or get signal unless I go in my garden. What a day.
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Harry Barnes 🥾🌍
(@HarryBarnes) reported
@EE are you able to send me a new SIM card please? Google have asked me to test a new SIM to rule out a hardware issue.
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WaterMark♦️|🏆MV21🏆
(@Give_Lingsehhh) reported
@maryyasmine @EE The online services are soooo ****💀