EE outages and service status in Basildon, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Sep 6, 2:28 PM GMT+1.
- Internet (57%)
- Phone (43%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basildon, England
The most recent EE outage reports came from the following cities: Canvey Island, Romford, Southend-on-Sea, Dartford, Chelmsford, Stanford-le-Hope, South Benfleet, Gravesend, and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Canvey Island
|
Phone | 1 day ago |
|
Romford
|
Internet | 12 days ago |
|
Southend-on-Sea
|
Internet | 12 days ago |
|
Romford
|
Internet | 13 days ago |
|
Dartford
|
Phone | 14 days ago |
|
Chelmsford
|
Phone | 21 days ago |
Nearby cities with recent reports
1 recent signals
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EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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G R A Y B U R N (@PaulGrayburn) reported from Romford, England@pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.
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Karl Brocker (@THEMIND1972) reported from Stone, England@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Nicky Hanson (@HansonNicky) reported from Basildon, England@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, EnglandWhy is the @EE site always so slow and awful?
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Katie Jones (@katiejayjones_) reported from Dartford, England@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Jamie Decruz (@JDecruz10) reported from Sutton at Hone, EnglandAlthough it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Andy Betts (@abetts2022) reported from Stone, EnglandAppalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Steve Nightingale (@nightingalesj) reported from Billericay, England@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Brownie sports photography (@BSportsphotos) reported from Gravesend, England@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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stephen beattie (@sbeattie87) reported from Romford, England@EE hey I am getting very bad internet signal, whats going on?
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Anuradha Damale (@anulikesstars) reported from Brentwood, EnglandHey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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PG (@PaulGrayburn) reported from Romford, England@Da_Stonerz @EE EE are terrible round this way. Every call I have drops.
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Brian Robinson (@Robbo_41) reported from Chipping Ongar, England@EE Is it me or are ee the worst network coverage about All I would like is some answers
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FatLee (@fatlee1989) reported from Basildon, England@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Simon Archer (@BelvedereVicar) reported from Crayford, EnglandCan I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Yémisi (@IAmYemisi) reported from Crayford, England6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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Stuart Fields (@stuartfields) reported from Stone, England@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Vicky Lee (@luckylinkage) reported from Romford, England@EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?
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Stuart Fields (@stuartfields) reported from Stone, EnglandI always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Dave Frost (@davefrost) reported from Canvey Island, EnglandWell @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dudley (@agoldentale) reported@EE is there an issue with your app? Just topped up via it and had no confirmation text and money hasn't left bank either
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Martin Elliker (@MartinElliker) reported@EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩
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DorothyNot 🕷💜🤍💚 (@DorothyNotD) reported@EE I’ve been trying to contact you for 2 days, when I finally got a very slow responding chat they agreed to raise a complaint…what is this text about? I SHOULD NOT have to get in touch again to keep my complaint open.
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PIX (@PIXX3L5) reportedI'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU
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beth (@loisgriff_) reported@charmed_og @EE To be fair I don’t have a lot of problems with them except service problems
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Adam Waltz (@Amadagram_) reportedThe worst mobile phone network in the UK @EE
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Princess Amira ***** Boy (@ScotDommesSlave) reported@LeilaniDowding @EE Virgin did these like 4 years ago. On the odd occasion the wi-fi is down my elderly parents who can only use a landline are unable to call anyone.
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Mark (@ArtilleryMan728) reportedWhy is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile
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À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.
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Dudley (@agoldentale) reported@EE Thanks, managed to top up via your link. There's definitely an app issue, it asked for approval in banking app which was done and then top up approved and then nothing happened. Balance didn't change and money didn't leave bank, unfortunately didn't manage to get a screenshot