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EE outages and service status in Basildon, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received Sep 9, 3:01 PM GMT+1.
  • 57% Phone (57%)
  • 43% Internet (43%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Chelmsford, Canvey Island, Romford, Southend-on-Sea, Dartford, Stanford-le-Hope, and South Benfleet.

CityProblem TypeReport Time
Chelmsford Phone 7 days ago
Canvey Island Phone 10 days ago
Romford Internet 20 days ago
Southend-on-Sea Internet 21 days ago
Romford Internet 22 days ago
Dartford Phone 23 days ago

Nearby cities with recent reports

Chelmsford

1 recent signals

7 days ago

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • PaulGrayburn
    PG (@PaulGrayburn) reported from Romford, England

    @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

  • PaulGrayburn
    G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    @pete_ar_fryn @EE @rootmetrics No, getting 25% off my bill for 3 months then if the problem is still occurring I have to phone up again for an extension. The bloke I spoke to was talking to me like I was taking the money from his pocket. Used to be a good network but losing my patience with them now.

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • SGPSoccer
    Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • BekahChloe7886
    Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • minimeek11
    Sarah Meek (@minimeek11) reported from Romford, England

    @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • timb551
    Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • HKirev
    Hristo Kirev (@HKirev) reported from Romford, England

    Do you support RCS (Rich communication services) @EE

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • THEMIND1972
    Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • acjr24
    Amy✨♏️ (@acjr24) reported from Basildon, England

    Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

  • marsh_1985
    claire Marsh (@marsh_1985) reported from Romford, England

    @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • kathmerchant
    MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • Jon_Robertson
    Jonathan R (@Jon_Robertson) reported from Romford, England

    @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mr_ed_peters
    Ed Peters (@mr_ed_peters) reported

    @LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.

  • RebelTim
    Tim Maunder (@RebelTim) reported

    @EE I have spoken to 3 people, been to the EE shop and spoke to one of the agents who was kind enough to call back. No one can solve the issue as why service just dropped off. Very disappointed.

  • TheEvEngineer
    EVEngineer (@TheEvEngineer) reported

    @sophie_reed98 @EE Like @gigaclear £46 for me a customer of 3 years and new customers £19 for a faster service. Should be illegal

  • Foolham
    Tony (@Foolham) reported

    @EE DSL light off so line is dead - Is this an issue in parts of London right now?

  • _LukeMaguire
    Luke Maguire (@_LukeMaguire) reported

    @JacobiteJen Which network? I’m like this with @EE 😒

  • mikeyjcs
    mikeyjcs - trading 🇬🇧 (@mikeyjcs) reported

    @hevvuhh @EE they’re terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay £28 odd quid a month!

  • AndiNeglia
    Andrea. Believe in Britain🇬🇧🇬🇧 (@AndiNeglia) reported

    @EE , your customer service is atrocious

  • LeilaniDowding
    leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported

    @stuuk11 @EE That’s my point. What happens if you need to call ambulance police or fire engine. Or ca a neighbour for help. It’s so dangerous

  • cliffc100
    cliff cook (@cliffc100) reported

    @EE @TheDealEnvoy Its just a fake spoofing number stepchainge are a ligitimate organisation that help people in debit nothing to do with ee

  • GillRaeWalker
    Gillian Jamieson (@GillRaeWalker) reported

    @whalley34825 @LeilaniDowding @EE Lasts an hour. We are in trouble.