EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Rayleigh, Maldon, Romford, Southend-on-Sea, Chelmsford, and Leigh-on-Sea.

City	Problem Type	Report Time
Rayleigh	Internet	15 hours ago
Maldon	Total Blackout	9 days ago
Romford	Internet	14 days ago
Romford	Wi-fi	15 days ago
Romford	Internet	15 days ago
Romford	Phone	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Brownie sports photography (@BSportsphotos) reported 7 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Simon Archer (@BelvedereVicar) reported 10 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Karl Brocker (@THEMIND1972) reported 16 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Vikki Lisa xo (@VikkiLisa) reported 22 minutes ago from South Ockendon, England

  @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

• 
  lee jones (@jonesy23) reported 27 minutes ago from Chelmsford, England

  @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

• 
  PG (@PaulGrayburn) reported 27 minutes ago from Romford, England

  @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 28 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Nicky Hanson (@HansonNicky) reported 32 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

• 
  Anthony Mayatt PT (@BreatheFitness) reported 37 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Tobias Cook (@tobycook17) reported 38 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  Joe Lane (@rowjoelane) reported 41 minutes ago from Billericay, England

  @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

• 
  Stuart Fields (@stuartfields) reported 44 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Barry mcardle (@Bjmcardle) reported 47 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  James M (@mindsgonewild) reported 49 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 53 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

• 
  Paul Parker (@paulparker81) reported 53 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  nichola (@__nicolamk) reported 54 minutes ago from Brentwood, England

  @EE signal is soooo shit 🤬

• 
  Andy Betts (@abetts2022) reported 54 minutes ago from Stone, England

  Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

• 
  Katie Jones (@katiejayjones_) reported 56 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  kealey (@kikidee84) reported 60 minutes ago from Southend-on-Sea, England

  @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Danielle Alexander 🇬🇧🇬🇾 (@_deedee33) reported 5 minutes ago

  Mate no service between New Eltham and Hither Green on the train @EE sort your network out!!!!!🤬🤬🤬🤬

• 
  Opeyemi Daniel (@DinaGlyphs) reported 6 minutes ago

  @EE When asked if I want to talk to someone and I follow the prompt, the call ends with an instruction to wait for further messages to guide me on how to get further support. The message doesn’t arrive, nor do I get a call back.

• 
  Dan B (@doomlooped) reported 11 minutes ago

  @1pMobile @EE Hi. I've had zero network or mobile coverage over the past 3 days indoors. Previously had low 5G coverage for voice and calls.. Please can you investigate? BS20 0.

• 
  Steve, Carpe Jugulum! (@Kirkysr) reported 15 minutes ago

  @EE ABSOLUTELY USELESS YET AGAIN! called yesterday to add a sky sports day pass! Told it would end at 0800 today. Advised call Saturday morning. Currently calling you. Yes we can activate it on TUESDAY! WHAT is the point!? Flexible service my arse!

• 
  Hope is NOT a Strategy (@cunningstuntss1) reported 15 minutes ago

  @EE broadband down in HA9 Wembley area. Any idea when this will be resolved?

• 
  Gareth Bryning (@deadstar11) reported 16 minutes ago

  @EE hi why are your services just trying to upsell me on products and not deal with a simple issue I'm having

• 
  Rob Myers (@RobLMyers) reported 17 minutes ago

  @EE Kind of pointless doing that. It’s your general customer service number and, unsurprisingly, none of the options are relevant. The help section on the website is also of no help whatsoever.

• 
  Karen Loughridge (@KLearn) reported 18 minutes ago

  @VodafoneUK I’m looking for a new business account using my existing business number to replace inadequate @EE offering and atrocious customer service. Best outlet please for Business customers Nr Sheffield?

• 
  Rhys Seymour (@SeymourRhys94) reported 20 minutes ago

  @EE Still terrible signal in East Barnet. Really poor that this is still ongoing. Full price, half service.

• 
  Dan Maccabee (@macca118wba) reported 20 minutes ago

  @EE for a week now had constant issues with my internet going down 3-4 times a day for a period of time paying 90 quid a month for a service im not recieving since being with ee problem after problem