EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Maldon, Romford, Southend-on-Sea, Rayleigh, Chelmsford, and Leigh-on-Sea.

City	Problem Type	Report Time
Maldon	Total Blackout	5 days ago
Romford	Internet	10 days ago
Romford	Wi-fi	11 days ago
Romford	Internet	11 days ago
Romford	Phone	12 days ago
Southend-on-Sea	Wi-fi	23 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  dazz ii am (@dazzgedd73) reported 6 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Charlie :) (@Purplecharlie32) reported 10 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  Wayne Hunt (@WHunt2002) reported 11 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  chè (@chereeesh_) reported 14 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Brownie sports photography (@BSportsphotos) reported 19 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  PG tweets (@PaulGrayburn) reported 21 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  claire Marsh (@marsh_1985) reported 24 minutes ago from Romford, England

  @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

• 
  Jonathan R (@Jon_Robertson) reported 27 minutes ago from Romford, England

  @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

• 
  Andy Betts (@abetts2022) reported 30 minutes ago from Stone, England

  Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

• 
  🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported 30 minutes ago from Aveley, England

  @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

• 
  Sarah Meek (@minimeek11) reported 37 minutes ago from Romford, England

  @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 39 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Amy✨♏️ (@acjr24) reported 41 minutes ago from Basildon, England

  Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

• 
  Dave Frost (@davefrost) reported 47 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  nichola (@__nicolamk) reported 52 minutes ago from Brentwood, England

  @EE signal is soooo shit 🤬

• 
  Hannah Hawkins (@hanahawkins) reported 56 minutes ago from Brentwood, England

  @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

• 
  Phil (@feyipuk) reported 56 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 57 minutes ago from South Woodham Ferrers, England

  @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 59 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  stuart hobbs (@HobbsStu) reported 60 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ArtDirectionK (@artdirectionk) reported 6 minutes ago

  *yawn* Currently on hold with @EE...6th 📞 call 2day but it's still early. When there system runs well its grand & I have zero issues but trying to solve a problem is wretched. I have repeated 6+ time 2day "as a deaf person of over 2 years now...emailing might be a better option

• 
  Dominic Geraghty (@DominicGeraghty) reported 7 minutes ago

  @EE @BT Hi EE and BT - I keep getting demands for payment for a home broadband service that I took from my old to my new address, didn't work, and I cancelled. Please stop sending me demands for money - you closed the case a while ago.

• 
  illinformedinsight (@ILL_INSIGHT) reported 10 minutes ago

  @EE @tomc123456789 No it’s your over-subscribed network. Can’t wait till February next year so I can finally get out of my contract with you

• 
  Oliver Bloom (@OliverBloomART) reported 11 minutes ago

  @EE Plusnet migration to ee is a bit of lie when they say you'll be connected on the day plus net terminated and ee connects they mean days without no service at all despite setting up the contract day @Ofcom @Plusnet #plusnet #ee

• 
  Carl bell (@carlbell85) reported 13 minutes ago

  @EE What's the point in having a chat if it doesn't work?

• 
  Dr E 🇵🇸🏳️‍🌈😷 #FreePalestine #MasksWork (@E_catservant) reported 14 minutes ago

  🚨SECURITY ALERT! If your @EE SIM card fails they require a maskless (& presumably no glasses / hat) scan of your face to replace it 🤬Also means any immunocompromised customer either risks their life or has to get a new phone number (top tip: NOT wt EE!)

• 
  Karen Loughridge (@KLearn) reported 14 minutes ago

  @EE Customer service REACHING NEW DEPTHS today!!! Passed from Customer Service (CS) to Local store (Meadowhall) to franchise store (Rotherham) and back to CS - each telling me to speak to the next. Surely to goodness somebody owns a responsibility for something somewhere!

• 
  Reformdbohemian (@reformdbohemian) reported 19 minutes ago

  If you are thinking about moving to @ThreeUK DON'T I've had no service pjone or internet since yesterday morning and no sign of it retutning. Their support just reads a script saying your service will be fixed shortly. Thank goodness for @EE pay as you go WiFi hotpot.

• 
  The REAL Ric Jones (@brakusmc) reported 20 minutes ago

  @EE can you tell me how I can cancel my recent sim-only renewal please? I moved to a capped-speed plan (was on uncapped) and it's absolutely rubbish even for normal browsing

• 
  _Annie (@annieayub1) reported 21 minutes ago

  @EE no signal problem,Internet only working near where the router is,please help??