EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, South Benfleet, Southend-on-Sea, Gravesend, Brentwood, Chelmsford, Grays, and Southfleet.

City	Problem Type	Report Time
Romford	E-mail	4 days ago
South Benfleet	Internet	9 days ago
Southend-on-Sea	Phone	10 days ago
Gravesend	Phone	11 days ago
Brentwood	Wi-fi	13 days ago
Gravesend	Phone	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Mr Elon (@William59287871) reported 4 minutes ago from Brentwood, England

  @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

• 
  Nic Foakes (@Nicsboys2) reported 6 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  lorraine langridge (@lorraine_acorn) reported 7 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Charlie :) (@Purplecharlie32) reported 8 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  Vikki Lisa xo (@VikkiLisa) reported 8 minutes ago from South Ockendon, England

  @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

• 
  Brian Robinson (@Robbo_41) reported 12 minutes ago from Chipping Ongar, England

  @EE Is it me or are you the worst network coverage in the UK

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 17 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Barry mcardle (@Bjmcardle) reported 19 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Tony L (@TBone1170) reported 22 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  Joe Lane (@rowjoelane) reported 22 minutes ago from Billericay, England

  @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

• 
  Katie Jones (@katiejayjones_) reported 22 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  Bekah Chloe (@BekahChloe7886) reported 31 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  lee jones (@jonesy23) reported 34 minutes ago from Chelmsford, England

  @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

• 
  Nic Foakes (@Nicsboys2) reported 36 minutes ago from Grays, England

  @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 36 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Anthony Mayatt PT (@BreatheFitness) reported 39 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 40 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  Tim Bache (@timb551) reported 41 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 45 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  James M (@mindsgonewild) reported 57 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynx Floosie FiJ 🇺🇦 🇮🇱🎗 (@feeflefifski) reported 4 minutes ago

  Hi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?

• 
  smilingkills (@Smilingkills) reported 5 minutes ago

  @EE Sort your broadband issues out 🙄

• 
  Erika (@ErikaDucker) reported 7 minutes ago

  @EE I need to speak to someone to give a timeline, send in images, emails etc. No one will help and fobs me off. The store hasnt even investigated it so I can deadlock and go the ombudsman

• 
  kelefc79 (@kelefc79) reported 9 minutes ago

  No signal in work. Nottingham. Sort it out @EE

• 
  Tasmin Little CBE (@tasminlittle) reported 11 minutes ago

  @EE I keep trying to contact somebody with a problem that cannot be resolved in the help section or through the phone call menu. How can I actually speak to a person?

• 
  Callum Lapper (@Lapperrr) reported 13 minutes ago

  @EE Respectfully im not going through to the same teams I've been put through to already as my complaint was deemed no resolution, however one of your employees made the fatal mistake of misleading me with factually incorrect information so I'll be taking it to the ombusman

• 
  Sharon (@hydref) reported 13 minutes ago

  @EE Spoken to your customer service team, they still say its being looked into. We've had no internet and no updates for 36 hours now.

• 
  Rhys (@Rhysdude) reported 13 minutes ago

  @EE I'd have expected it to be a case as simple as updating mailing lists the same way you remove my EIN. I don't have the energy to speak with someone over the phone for it, I'll just set all emails from that address to go straight into the deleted items, appreciate the support.

• 
  James Montgomery (@monty772011) reported 17 minutes ago

  @EE Hi, please can someone respond to my complaint sent yesterday morning, urgently! My Mum has been without a landline for two weeks, due to move from Plusnet. My Dad is in a home with Alzheimer’s & she has to keep topping up her mobile to stay in contact. Causing huge stress!

• 
  Natasha (@NatashaB819) reported 19 minutes ago

  @EE We did a home move 2 years ago and have so far had no issues, other than the extortionate price we’ve been paying! The switch over is on you @EE not us but we’re having to suffer because of it and had to sign up to a new contract that apparently, we can leave at any time