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EE Outage Report in Basildon, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 02/15/2026 21:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, London, Romford, South Benfleet, Chelmsford, Gravesend, Billericay, Basildon, Dartford and Wickford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • karmawangdi karma w barfungpa (@karmawangdi) reported from Romford, England

    @helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • VikkiLisa Vikki Lisa xo (@VikkiLisa) reported from South Ockendon, England

    @EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!

  • Purplecharlie32 Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • tobycook17 Tobias Cook (@tobycook17) reported from Southend-on-Sea, England

    Paying £70 a month for a phone with no signal 😤 @EE

  • minimeek11 Sarah Meek (@minimeek11) reported from Romford, England

    @EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.

  • Annhackett6 Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • __nicolamk nichola (@__nicolamk) reported from Brentwood, England

    @EE signal is soooo shit 🤬

  • timb551 Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • kevinjohnnolan Kevin Nolan (@kevinjohnnolan) reported from Dartford, England

    @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

  • nannychrisMa 😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England

    @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

  • ben79owen Ben Johnson-Owen (@ben79owen) reported from Romford, England

    OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • rowjoelane Joe Lane (@rowjoelane) reported from Billericay, England

    @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • marsh_1985 claire Marsh (@marsh_1985) reported from Romford, England

    @EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Siany_23 Siany (@Siany_23) reported

    @EE Is the 4G signal in Cheddar/Somerset just not working right now? It's been on and off all morning.

  • LolaVonLace ꧁•Lola Von Lace•꧂ (@LolaVonLace) reported

    @EE I did received a message apparently you guys where having issues so all sorted thank you

  • geezermate Paul Burgoine (@geezermate) reported

    @EE what is going on last week terrible Internet yesterday and today nothing, you put your prices up by how much ??????

  • josharpen jo sharpen (@josharpen) reported

    @EE hi I’m in America and added the roaming further add on but I’m not able to access the Internet, it just doesn’t work, yesterday my daughter was really ill and it was so stressful not being able to look up where to get help. Please advise.

  • jennysmortstar Jenny Mortimer (@jennysmortstar) reported

    @EE Well Jess Thanks for responding took EE sim out replaced BT sim for now to restore service, told wait until Monday should be seamless with change to EE but same number as promised 🙏🙏🙏 but agent on phone sadly uninformed and had to ask for support every minute 😭

  • jennysmortstar Jenny Mortimer (@jennysmortstar) reported

    @GrahamK79563214 @EE Well you might think yourself lucky Hubby spoke to EE/BT person got led into a total disaster with 2new SIM cards sent out no way to tell who’s was who’s all mobile service 🤬🤬🤬lost to my phone

  • CityzenAlex ℂ𝕚𝕥𝕪𝕫𝕖𝕟 𝔸𝕝𝕖𝕩 🤝🏼 (@CityzenAlex) reported

    @BenTM1973 @EE It's broken for me. It's broken for people on iOS 16.4

  • LovesTKandSP Leah (@LovesTKandSP) reported

    @EE hi, I am using we are 8 to get money off my phone bill and transferred £5 towards it but can’t see anything on my account, can you help please?

  • IanRElliot Ian Elliot 🇬🇧🫁🎱⚽🏁 (@IanRElliot) reported

    @EE does your app randomly stop you from making payments where the network doesn't really want to fix it when it's happened numerous times and have confirmation from the bank it's not down to the bank? Feeling like a change as I'm not feeling the loyalty from my current network

  • Marlow1one one  (@Marlow1one) reported

    So @EE just close complaint’s now without solving them? Ridiculous