EE Outage Report in Basildon, Essex, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Romford, Leigh-on-Sea, Southend-on-Sea, Greenhithe, Chelmsford, Wickford, Gravesend, Dartford, South Benfleet, Grays, and Stanford-le-Hope.

City	Problem Type	Report Time
Romford	Internet	2 days ago
Leigh-on-Sea	Internet	3 days ago
Southend-on-Sea	Wi-fi	4 days ago
Southend-on-Sea	Internet	4 days ago
Southend-on-Sea	Internet	4 days ago
Romford	Internet	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Barry mcardle (@Bjmcardle) reported 11 seconds ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

• 
  Amy✨♏️ (@acjr24) reported 2 minutes ago from Basildon, England

  Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

• 
  Katie Jones (@katiejayjones_) reported 6 minutes ago from Dartford, England

  @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

• 
  Tina Death 🌲 (@novelbird) reported 7 minutes ago from Romford, England

  Ok, my mb isn't that old. I'm being bombarded with messages from @EE to upgrade! Now notifications are hit & miss. Service is hit & miss with emergency calls only. Thing is, I changed supplier when I got this phone & it was brilliant. Doesn't add up! Time for a new supplier.

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 9 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

• 
  Simon Archer (@BelvedereVicar) reported 10 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  Nic Foakes (@Nicsboys2) reported 16 minutes ago from Grays, England

  @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

• 
  Monika Matis (@monikamatis) reported 21 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  Stuart Fields (@stuartfields) reported 25 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

• 
  Chloe Ahmed (@ChelmsfordAhmed) reported 34 minutes ago from Chelmsford, England

  I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 38 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  Katie Jones (@katiejayjones_) reported 45 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  Stuart Fields (@stuartfields) reported 45 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  Bekah Chloe (@BekahChloe7886) reported 47 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  R I C H P E R K S (@Richperks) reported 48 minutes ago from Romford, England

  Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

• 
  PG tweets (@PaulGrayburn) reported 49 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK @giffgaff You know they use the O2 network. You’d get a better performance with them instead of giffgaff.

• 
  Jonathan R (@Jon_Robertson) reported 51 minutes ago from Romford, England

  @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

• 
  stuart hobbs (@HobbsStu) reported 55 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  PG tweets (@PaulGrayburn) reported 55 minutes ago from Romford, England

  @DanJay946 @EE @ThreeUK I left them for that same reason mate. **** em off, Three are lying shit bags.

• 
  Barry mcardle (@Bjmcardle) reported 58 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CaptWoke (@CozticRed) reported 2 minutes ago

  @Kirkieboy @EE I've been with @EE for 18 years. They've never gave me a deal yet. I'm leaving in 2 weeks. I'm sick of them 'offering' great deals that the man in the street can get for less.

• 
  Mr Stevens (@MrStevens17) reported 3 minutes ago

  @EE you’ve carried on my Contract without my permission - wanting to cancel please

• 
  Natalie Campbell (@Natalie79814915) reported 10 minutes ago

  @EE 8 years of amazing customer service but this weekend abysmal.... what happened?!

• 
  Jay Foley (@JayFoleyMusic) reported 16 minutes ago

  @EE Home Broadband as always - seem to be having nothing but trouble with it lately. I never get the guaranteed speeds and all weekend it has been disconnecting frequently altogether. Thinking of changing given that I can get higher speeds for less than half the price I pay now...

• 
  Keepthescore1 (@keepthescore1) reported 19 minutes ago

  @wembleystadium @EE getting error after ordering tickets for FA cup final through @ticketsforgood please help!!

• 
  Shaun Pickles (@pickles0303) reported 19 minutes ago

  @EE Your internet has been terrible today

• 
  Victoria. 🐝 (@baabaa89) reported 21 minutes ago

  @EE I’ve only just noticed that I only ever get 4G, after switching to an unlimited tariff. I was never told that I was actually downgrading from 5G to 4G either. It’s been a while, but please help a #birthdaygirl out.

• 
  Everything Tech Tuts (@ETTUTS) reported 22 minutes ago

  @EE Customer services confirm it’s not provisioned correctly so needs sent back. Meaning I’ll be without an Apple Watch until this is received back and re-ordered. They won’t send a replacement until old is back even though it’s not my issue. Absolute shambles.

• 
  Hathor (@Hathor32563459) reported 22 minutes ago

  @EE You insulted me, by implying that I was too thick to read policies. You never admit that you're wrong, and have an appalling attitude. You do NOTHING about your blatant overcharging on PAYG. or your poor signal. You sneer 'sorry you feel that way' as a a dismissal.

• 
  g (@g44060790) reported 29 minutes ago

  @EE hi i need help with something