EE outages and service status in Basildon, England

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Gravesend, Romford, Chelmsford, Grays, Southend-on-Sea, Brentwood, Southfleet, Rayleigh, and Maldon.

City	Problem Type	Report Time
Gravesend	Phone	1 hour ago
Romford	E-mail	5 days ago
Gravesend	Phone	5 days ago
Romford	E-mail	12 days ago
Chelmsford	Internet	13 days ago
Romford	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

• 
  Laurie Staerck (@StaerckLaurie) reported 3 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  Barry mcardle (@Bjmcardle) reported 8 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 8 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  nichola (@__nicolamk) reported 9 minutes ago from Brentwood, England

  @EE signal is soooo shit 🤬

• 
  lorraine langridge (@lorraine_acorn) reported 13 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Katie Jones (@katiejayjones_) reported 16 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  Anthony Mayatt PT (@BreatheFitness) reported 18 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Sue Adams (@sue_adams_) reported 18 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Phil (@feyipuk) reported 20 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 23 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  kealey (@kikidee84) reported 24 minutes ago from Southend-on-Sea, England

  @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

• 
  Barry mcardle (@Bjmcardle) reported 25 minutes ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

• 
  PG (@PaulGrayburn) reported 29 minutes ago from Romford, England

  The only good thing about this storm is that I’m getting a decent @ee signal.

• 
  chris harrington (@charrington007) reported 30 minutes ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  Kate England 💙 (@kate_england) reported 38 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  stephen beattie (@sbeattie87) reported 45 minutes ago from Romford, England

  @EE hey I am getting very bad internet signal, whats going on?

• 
  Simon Archer (@BelvedereVicar) reported 48 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  Wayne Hunt (@WHunt2002) reported 49 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  Vicky Lee (@luckylinkage) reported 52 minutes ago from Romford, England

  @EE Hi we ordered a replacement sim on 13th April and we still haven't received it. It was supposed to arrive 2 days after it was sent, but it's not been received. We can't use the new phone we have until it arrives. Can you help please?

• 
  Matt Bourne (@MattBourne_) reported 58 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Fulham Oracle (@TheFulhamOracle) reported 6 minutes ago

  @EE are useless honestly, they mail over the broadband kit to manually set up, you plug it all in and then it just flashes orange continuously. Awful service.

• 
  BamBamMK2 (@Williams91898) reported 10 minutes ago

  @EE what exactly has happened for me to completely lose all signal. Even my partner doesn’t have any signal

• 
  Vicki Heselton (@VHeselton) reported 16 minutes ago

  @EE pay nearly £70 a month for digital and wifi. Supposed to be guaranteed. It’s hopeless and inconsistent and to make matters worse you can never speak to anyone! Can you please do something to improve

• 
  Stuart Smith (@Galaxy42_) reported 18 minutes ago

  If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/reciving phone calls & those companies (like @EE) prey on those people.

• 
  Stephen Goodair (@stevegoodair) reported 22 minutes ago

  @EE your broadband is down Has been all night

• 
  Chelsey (@chelshakespeare) reported 25 minutes ago

  @EE I just want to speak to a human - what’s with this new interactive service?! Just let me speak to someone 🫠

• 
  ANIA GABB (@aniagabb) reported 26 minutes ago

  @EE @EE could you please help me with contacting someone regarding a refund?

• 
  This Brown Geek (@thisbrowngeek) reported 28 minutes ago

  Staying in an AirBNB and the place has an @EE TV box. Even if you record something, you CAN’T fast forward adverts on the recording. Why would ANYONE pay for this absolute bullshit?! Typical nonsense from @bt_uk I see you haven’t become less **** since I quit working for you clowns.

• 
  Jon May (@J0NMAY) reported 29 minutes ago

  @EE why on earth has my internet gone so slow it cant load a single page? this is unacceptle when i pay you £180 a month.

• 
  georgeinuk (@gjw70) reported 30 minutes ago

  Come on @EE, nearly 3 weeks of issues in the bath UK area. What's going on??