EE Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: London, Leigh-on-Sea, Chelmsford, Romford, Wickford, Gravesend, Dartford, South Benfleet, Grays, Greenhithe, Stanford-le-Hope, Southend-on-Sea and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
TV | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Internet | |
| Leigh-on-Sea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@EE I'm angriee phone not working again. Ss7
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Ben Johnson-Owen
(@ben79owen) reported
from
Romford, England
OMFG @EE customer services, always going back on there word, will not help there long standing customers at all... my advice avoid this company at all cost! @VodafoneUK @tescomobile @3sGotTalent @TheSun @gmtvnz @contricks @BBCWatchdog @RomfordRecorder @MENnewsdesk @orange
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Kevin Nolan
(@kevinjohnnolan) reported
from
Dartford, England
@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
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Tim Bache
(@timb551) reported
from
Maldon, England
@EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks
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Tobias Cook
(@tobycook17) reported
from
Southend-on-Sea, England
Paying £70 a month for a phone with no signal 😤 @EE
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Brian Robinson
(@Robbo_41) reported
from
Chipping Ongar, England
@EE Is it me or are you the worst network coverage in the UK
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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karma w barfungpa
(@karmawangdi) reported
from
Romford, England
@helensclegel @EE I’ve had problems with them for such a long time. Can’t wait for the contract to get over !!!
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Sarah Meek
(@minimeek11) reported
from
Romford, England
@EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.
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Joe Lane
(@rowjoelane) reported
from
Billericay, England
@Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!
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Hristo Kirev
(@HKirev) reported
from
Romford, England
Do you support RCS (Rich communication services) @EE
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Brian Robinson
(@Robbo_41) reported
from
Chipping Ongar, England
@EE Is it me or are ee the worst network coverage about All I would like is some answers
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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MadMuz
(@MadMuz) reported
@EE What has happened? Let’s have some clarity. Who knows.. your customer base may be more sympathetic to the issues.
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Claire
(@jackson_clairee) reported
@EE I have intermittent phone signal, no mobile internet. I'm moving house tomorrow so my broadband has been disconnected. When my estate agent called, they couldn't even leave a message. When will be it be fixed? I need to be able to contact removal men and solicitor!
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xFusioNz
(@xffusions) reported
@United_Webby @EE got this when messaged them "Some customers are having problems making calls and using data on our network. We’re working as quickly as possible to fix this and we’re really sorry for any inconvenience caused".
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Godwin Stewart
(@grshorwich) reported
@EE This said, it's refreshing to see a network operator pre-emptively admitting to an outage instead of saying nothing and blaming customers' handsets when the problem is reported to them. Full marks to @EE there.
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Ryan Thomas
(@Off21_t) reported
@EE @lufcstats Poor again from the uks best network
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Dready
(@Nattydread09) reported
@EE sort your network issues out. What are we paying for?
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Donna Hines
(@DonnaHi68989220) reported
@EE The signal in Cumbria/Northumberland border has been out for hours now with no mobile internet and calls dropping out.
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Primitivo Rocks
(@RocksPrimitivo) reported
@TheDivineFrog @EE Just worry how long it takes them to fix it
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Robert Sloan
(@RobertS87586492) reported
@EE Is there anyway to log for loss of service for compensation? As having to use WiFi where and when I can as getting no network signal.
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Scott Needham
(@LOINER87) reported
@EE why won’t the website let me sign in so I can add an item to my current plan