EE Outage Report in Basildon, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Basildon come from postal codes SS16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Basildon, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Basildon, Essex, England
The most recent EE outage reports came from the following cities: Chelmsford, London, Gravesend, Romford, Billericay, Southend-on-Sea, Basildon, Dartford, Wickford, South Benfleet and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Chelmsford |
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| London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Basildon, England
Latest outage, problems and issue reports in Basildon and nearby locations:
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Tobias Cook
(@tobycook17) reported
from
Southend-on-Sea, England
Paying £70 a month for a phone with no signal 😤 @EE
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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James M
(@mindsgonewild) reported
from
Grays, England
@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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Vikki Lisa xo
(@VikkiLisa) reported
from
South Ockendon, England
@EE @kwakdonut 4G is enough for this earth. No one gives a shit about 5G. phones and technology are not everything .. your gonna loose a lot of customers if you switch to 5G #5gkills
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Ann Henderson
(@Annhackett6) reported
from
Thundersley, England
@EE I'm angriee phone not working again. Ss7
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE what is going on AGAIN!!! again no signal not even to call happened last Saturday aswell... waiting for an important phone call #whatamipayingfor
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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😎🐥Christine Taylor🐣🐤
(@nannychrisMa) reported
from
Southend-on-Sea, England
@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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nichola
(@__nicolamk) reported
from
Brentwood, England
@EE signal is soooo shit 🤬
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claire Marsh
(@marsh_1985) reported
from
Romford, England
@EE Thank you for you help however as an ee customer we should be notified if planned works. As miss the call I was waiting for now!
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Joe Lane
(@rowjoelane) reported
from
Billericay, England
@Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs
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Sarah Meek
(@minimeek11) reported
from
Romford, England
@EE @CITYCOMUK Having the same problem RM13. Restarted phone 3 times and no change. Waiting for an important call.
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Owen Fitzgerald 🇺🇦
(@BulbousGutt) reported
@OlanParkinson @EE @bt_uk That's crap. It's bad here too in another way. Since the left of the eviction ban many people have become homeless.
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justin ayres
(@moosecake30) reported
@EE hi, got my new galaxy A34, brilliant, thanks, in store offer says claim free galaxy buds 2, man in store said claim via Samsung boost, can't find it or info how to claim before 27th April deadline, can you help please, thanks EE 👍
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Dai
(@DaiaidDai) reported
@EE why is it so hard to return a phone or contact customer services. Reason for return of phone is 1. You changed the contract and over charged myself. I spoke to someone on day one when the bill came though that was two weeks ago and you still charged the wrong price. #ripoff
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Mark griffin
(@MarkGriffin95) reported
@EE hey, EE underground wifi isn't working on my device since Virgin Media shut off their network. It won't work using the SIM option to login annoyingly, any ideas to sort this?
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Saroj Pathirana / සරෝජ් පතිරණ
(@sarojpathi) reported
@EE Hi can you pls set up my phone to get SMS while in Sri Lanka? Had this issue once & it's happening again
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mayuran
(@mayura200) reported
@EE I am having Internet issues during peak hours. E201EJ Stratford Westfield. Complain 4 times, and took them to the ombudsman as well. There's the small print that says the signal is not guaranteed. Very poor service. Mostly everyday nightmares with this company.
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Duncan Poundcake Is Dead...
(@GBarringtonEsq) reported
@EE Are you offering any help or support for those of us struggling with the CoL/Inflation. Especially after your eye watering 14.9% price increase? I mean anything. Any concessions?
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James Terry 💙
(@REALjamesterry) reported
@EE can someone help please. 1gb full fibre but currently getting around 2Mb with 15Mb upload. Kit reconnected and restarted etc but has been getting worse over the week.
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Alison
(@Daylight33) reported
@EE totally fed up with very poor service on open ticket from EE with poor communication and my son still left without his phone number. NOT ACCEPTABLE
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Sam Everson Golf
(@sambo_82) reported
@bazzmanthegreat @EE Same @EE can you please advise? Clearly an on going issue for many users.