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EE outages and service status in Basildon, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Basildon, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 7, 1:24 AM GMT+1.
  • 45% Internet (45%)
  • 27% Wi-fi (27%)
  • 18% Phone (18%)
  • 9% E-mail (9%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basildon, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Romford, Stanford-le-Hope, South Benfleet, Gravesend, Brentwood, Chelmsford, and Grays.

CityProblem TypeReport Time
Southend-on-Sea Wi-fi 5 days ago
Romford Internet 6 days ago
Stanford-le-Hope Internet 9 days ago
Romford Internet 9 days ago
Romford Internet 9 days ago
South Benfleet Wi-fi 10 days ago

Nearby cities with recent reports

Southend-on-Sea

1 recent signals

5 days ago
Romford

1 recent signals

6 days ago

Community Discussion

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EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • feyipuk
    Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • kathmerchant
    MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

  • PaulGrayburn
    PG (@PaulGrayburn) reported from Romford, England

    @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

  • fatlee1989
    FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • BreatheFitness
    Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • nourishworkplce
    🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • gittysootie
    Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • GundamBuilderUK
    Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • WHunt2002
    Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • timb551
    Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • dpmunn19
    daniel munn (@dpmunn19) reported from Aveley, England

    I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

  • BekahChloe7886
    Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • Richperks
    R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • telshep87
    Terri Shepherd (@telshep87) reported from Romford, England

    @EE nhs discount codes are not working for upgrades

  • kikidee84
    kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tobyryland1
    toby (@tobyryland1) reported

    @EE @Apple What is going on? A friends new iPhone 16 was crushed by a car in a carpark by someone else and you can’t do anything about it because no insurance.. even tho it can still be tracked and rings. They are still paying £65 a month for contract. Poor poor service

  • asandysmith
    Andy Smith (@asandysmith) reported

    @EE tried it same problem need to log in need a mobile

  • Rahana_Ali
    Rahana Ali (@Rahana_Ali) reported

    @EE HI, I placed an order last night. Just over an hour later, I received 2 emails one saying that my order was on the way and another saying that it has been delivered when it obviously has not. Since then, I am unable to track the order as it says there is a problem! Pls help.

  • Craig_Bailey41
    Craig Bailey (@Craig_Bailey41) reported

    @tescomobile @EE It just seems to be everywhere, I have to rely on WiFi to be able to communicate with my phone. It just seems poor on a whole. 😕

  • 90Beasty
    Beasty 90 (@90Beasty) reported

    @EE Thats just it I CAN NOT CONTACT YOU ANY OTHER WAY than here as my service has been CUT OFF fue to over due bill, which is now paid, IN FULL, via CRS thar you sent to get the money!1, no calls, no texts, nothing

  • danwillmixit
    Dan Frampton (@danwillmixit) reported

    @EE Yeah, that’s when we get back to the problem that I CANT CALL!! EE needs to have a human text chat through the app that I can communicate with. The bot on the app is complete ****.

  • WayneWheatley44
    Wayne Wheatley (@WayneWheatley44) reported

    Can somebody contact me from @EE regarding your door to door salesperson pressuring my elderly mum into a new subscription. I need to contact someone to cancel this and reinstate her sky package.

  • luke_marsh_
    Luke Marsh (@luke_marsh_) reported

    @EE what’s happening to your network? Nothing is working!

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @EE It wasn’t just my phone, another phone had absolutely no service.

  • ianwestell
    ian westell 🏳️‍🌈🏳️‍⚧️😃 (@ianwestell) reported

    @Hepworthclare @EE The whole world is quietly going mad queuing in an automated service. Meanwhile in an abandoned office somewhere on an anonymous high street there’s a single telephone ringing, never to be answered again