EE

EE Outage Report in Basildon, Essex, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Basildon come from postal codes SS14.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Basildon, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Basildon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Basildon, Essex, England 12/25/2025 08:40

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Basildon, Essex, England

The most recent EE outage reports came from the following cities: London, Basildon, Romford, South Benfleet, Brentwood, Grays, Stanford-le-Hope, Gravesend, Canvey Island, South Ockendon and Longfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBasildon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Basildon, England

Latest outage, problems and issue reports in Basildon and nearby locations:

  • William59287871 Mr Elon (@William59287871) reported from Brentwood, England

    @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • AngelaMagny Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    The only good thing about this storm is that I’m getting a decent @ee signal.

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    @Da_Stonerz @EE They don’t care mate, been a problem since 2020 and they still haven’t fixed it!

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • abetts2022 Andy Betts (@abetts2022) reported from Stone, England

    Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • feyipuk Phil (@feyipuk) reported from Stifford, England

    @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rich_atkins Rich (@rich_atkins) reported

    @EE I think your network might be knackered in the PE30 area.

  • Stevey1976 Steve Nicholls (@Stevey1976) reported

    @EE Hi Russ, I spoke to my Dad last night and only just found out about this. I live up in Yorkshire but he lives in the South West. Now it looks to me like he can’t cancel this when done in store unless your have issues with coverage. He just gets very confused easily…

  • JonHebden jon hebden (@JonHebden) reported

    @jnicholls82 @EE Just take the roam further add on at £10 month and cancel when your finished

  • dtedds220476 dtedds (@dtedds220476) reported

    @bt_uk Apparently he’ll be able to see all my new open accounts and I don’t want him to know my new address. Hi @EE How do I make a complaint about on of your employees because this really scares me

  • EbonyWan Nwando (@EbonyWan) reported

    Zero phone signal in Cardiff today and I'm waiting on an important phone call. Absolute disgrace @EE!

  • Bazza_Cuda 🇹ʰᵉ 🅰️theist 🅱️uddhist™ (Baz) 🇬🇧🇺🇲🇫🇷♥️ (@Bazza_Cuda) reported

    @EE Hi, thanks for replying. Your SMS text bot got tech support to call me. All sorted now. Last night's massive electrical storm killed my router. Fortunately, I had a spare one 🥳

  • sketchssims Vivian Sketch ✨Witch All Year ✨🖤 (@sketchssims) reported

    @EE why can’t my internet perform the most basic of functions?? Am I getting my money back this month? Cause the service is TERRIBLE.

  • 1pMobile 1pMobile (@1pMobile) reported

    @s4m_b @Ofcom @EE Hi Sam, I am sorry to hear that you're having trouble with your PAC. Please contact our Customer Service Team who will be able to arrange another PAC for you.

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @EE is it true I get discount for being a @bt_uk customer?

  • Scotthansekow Scott Hansekowitsch (@Scotthansekow) reported

    @EE I must say had some great service from a young lady at EE retentions. I wasn’t ready for an upgrade she promised a call the week after,she called as promised and did an amazing deal. Even upgraded my broadband too, sorry didn’t get her name. Just waiting on my new phone to arrive