EE Outage Report in Heybridge, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Heybridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heybridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heybridge, Essex, England
The most recent EE outage reports came from the following cities: Colchester, Chelmsford, Billericay, Basildon and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Total Blackout | |
| Chelmsford |
||
| Billericay |
Wi-fi | |
| Basildon |
Phone | |
| Colchester |
Internet | |
| Wickford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heybridge, England
Latest outage, problems and issue reports in Heybridge and nearby locations:
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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Chloe Ahmed
(@ChelmsfordAhmed) reported
from
Chelmsford, England
I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford
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David Golding
(@Onslowhouse) reported
from
Althorne, England
I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Matt kiddle
(@MattKiddle) reported
from
Colchester, England
@EE your social media team are great,upgrade department however don’t want Support customers. Really disappointing. 👎
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Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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Matthew Linley
(@MatthewLinley) reported
from
Wivenhoe, England
Really good customer service from @ee this morning. Thank you.
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Matt kiddle
(@MattKiddle) reported
from
Colchester, England
@EE being offered a deal in one of your stores which now you won’t honour as the stores are closed is awful. Long time customer being completely dis-valued. Thanks 👍
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Trevordaw
(@TrevorDaw) reported
from
Eight Ash Green, England
@ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.
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Natalie Barrett
(@nmarieb) reported
from
Wivenhoe, England
@EE haven’t been able to log into @btsportfootball app for at least a week. Keep getting errors and you’re not taking calls. How can you fix this?
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Amy✨♏️
(@acjr24) reported
from
Basildon, England
Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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MsM@Woodlands 🌎
(@kathmerchant) reported
from
South Woodham Ferrers, England
@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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EzzaWolf
(@ezzalodge) reported
@EE I take it they didn’t assess your customer support which hides behind the worst IVR I’ve ever come across.
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Sanad Saad
(@sanadsaad) reported
Horrendous customer service @EE. Terms and conditions should be explained clearly BEFORE the upgrade rather than securing the deal first and keeping the customer ******* with customer services after. Good thing I’m within the returns period.
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Liam Sparrock
(@sparrock) reported
Jut had the best customer service @ee Redditch with abdi
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ravinrabbid123
(@ravinrabbid123) reported
@EE i just tried topping up my payg number but as soon as i hit confirm payment, the site is no longer working? I havent received a confirmation text and i can't log back in to myee to find out as the site is blank. Bank won't show if payment went through yet. Is the site down?
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David McGlone
(@dodoa64) reported
@EE My phone dead, my online nothing. Are we down or have I been sold a pup?
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Lee Colbourne
(@lee_colbourne) reported
@EE your website is dire upgrade page is constantly broken rubbish
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Tim Osborne
(@TimOsborne99) reported
@EE I’m still having problems with my 4G internet connection. Very, very slow. I have been dealing with your help desk via DM but they have disappeared for hours now. Really not good enough.
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💕Elle J 💕#JustSaying
(@ejames500) reported
@EE I sent you a message need you help.
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Jennifer Hawton
(@jennifer_hawton) reported
@EE I can't believe it's your policy to charge people for mistakes... I accidentally upgraded my phone plan to a router and am now being charged £130 for calls! What kind of a way is this to treat a loyal customer?
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Tina 🦋
(@TinaThacker66) reported
@EE phone service/signal has been appalling for more than 2 weeks now. Texts won’t send, can’t make calls and tired of trying to ring 150. What exactly am I paying for right now? #eedown #EE