EE outages and service status in Eight Ash Green, England

Problems in the last 24 hours in Eight Ash Green, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Eight Ash Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Eight Ash Green, England

The most recent EE outage reports came from the following cities: Braintree, Colchester, Tolleshunt Knights, and Sudbury.

City	Problem Type	Report Time
Braintree	Internet	17 hours ago
Colchester	Phone	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Eight Ash Green, England

Latest outage, problems and issue reports in Eight Ash Green and nearby locations:

• 
  Neal Francis (@neal_with_an_A) reported 4 minutes ago from Messing, England

  Just called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!

• 
  Andrew_S_Hatton (@Andrew_S_Hatton) reported 4 minutes ago from Tolleshunt Knights, England

  @EE I need to report a scam SMS I am on a provider that uses EE's network but don't have an EE account.

• 
  Matthew Linley (@MatthewLinley) reported 6 minutes ago from Wivenhoe, England

  Really good customer service from @ee this morning. Thank you.

• 
  Ian Craig (@IanCrai27433206) reported 7 minutes ago from Colchester, England

  @EE please tell me is there an on going problem with 4g in CO4 9HU, ever since maintenance work in December signal is intermittent

• 
  Matt kiddle (@MattKiddle) reported 7 minutes ago from Colchester, England

  @EE being offered a deal in one of your stores which now you won’t honour as the stores are closed is awful. Long time customer being completely dis-valued. Thanks 👍

• 
  Mark Ward (@mark_is_caching) reported 12 minutes ago from Sproughton, England

  @EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime

• 
  TheOriginal© (@bond_graham) reported 16 minutes ago from Colchester, England

  @Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics

• 
  paul parkhurst (@paulparkhurst) reported 22 minutes ago from Boreham, England

  @EE any chance of sorting your service out. Can’t make or receive calls

• 
  David Carley (@davidcarley88) reported 30 minutes ago from Colchester, England

  @IAmTomGardiner @EE This is terrible how EE can treat customers so badly

• 
  louisa hardy (@lou26chris) reported 30 minutes ago from Sudbury, England

  @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

• 
  AD (@AlexDay96) reported 32 minutes ago from Halstead, England

  £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

• 
  Matt kiddle (@MattKiddle) reported 35 minutes ago from Colchester, England

  @EE your social media team are great,upgrade department however don’t want Support customers. Really disappointing. 👎

• 
  Natalie Barrett (@nmarieb) reported 36 minutes ago from Wivenhoe, England

  @EE haven’t been able to log into @btsportfootball app for at least a week. Keep getting errors and you’re not taking calls. How can you fix this?

• 
  Zoe Dennis (@theessexbird) reported 40 minutes ago from Marks Tey, England

  @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

• 
  Tim Bache (@timb551) reported 40 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  Mark Ward (@mark_is_caching) reported 42 minutes ago from Sproughton, England

  @EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance

• 
  Brian Robinson (@Robbo_41) reported 44 minutes ago from Heybridge, England

  @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

• 
  Trevordaw (@TrevorDaw) reported 45 minutes ago from Eight Ash Green, England

  @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

• 
  Bryer (@bryer) reported 54 minutes ago from Kelvedon, England

  @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

• 
  Martin Richards (@Marjar13) reported 56 minutes ago from Sudbury, England

  @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ade-Olusegun (@OlusegunAdekun4) reported 10 minutes ago

  @EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.

• 
  Mart (@MartGB_) reported 13 minutes ago

  @EE's auth process to login might genuinely be the most **** piece of software on the planet. Log in with email > prompts about using a passkey (don't use one) > send code instead > input code & verify > errors about the code being resent too many times. Its actually impressive they have both the worst website of any provider and they somehow made it a giant pain in the *** to even log into it. It's 2026 and the company is worth millions yet their site is like some dog **** from 2010.

• 
  Dean Hazell (@Deano01973) reported 15 minutes ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  Taylor (@dtaylor5633) reported 15 minutes ago

  @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

• 
  Rachel (@RachieP18) reported 16 minutes ago

  @EE disappointed in EE complaints team. Upgraded my phone on the 26th February as part of a deal with a watch and AirPods for £1. Guy who sold it has now left, no voucher for the AirPods and resolution is sending back my phone and watch? You can see in your notes I purchased with

• 
  Alex Smerdon (@alex_smerdon) reported 16 minutes ago

  @EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.

• 
  Aura Link (@AuraLinkAL) reported 18 minutes ago

  @EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?

• 
  Mared Williams (@mared_williams5) reported 19 minutes ago

  @EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?

• 
  Marc Davis (@marcd5123) reported 21 minutes ago

  @EE Hi EE I'm having issues logging into the app ..I've deleted it and installed it several times and it keeps coming up with error messages "were having trouble with Wright now" ...I can log into my account via your main website.

• 
  Andy  🇬🇧 🇺🇦 (@AndyC_52) reported 23 minutes ago

  @EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window. This was yesterday. Got a new time slot today and hoping the iPhone 16 gets delivered