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EE outages and service status in Colchester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Phone.
  • 50% Wi-fi (50%)
  • 50% Phone (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Colchester, England

The most recent EE outage reports came from the following cities: Witham, and Colchester.

CityProblem TypeReport Time
Witham Phone 14 days ago
Witham Wi-fi 15 days ago
Witham Phone 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • Mark_Antony_3
    Mark Bradfield (@Mark_Antony_3) reported from Ipswich District, England

    So glad to be leaving @EE shocking service. Customers are badly looked after

  • Marjar13
    Martin Richards (@Marjar13) reported from Sudbury, England

    @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

  • neal_with_an_A
    Neal Francis (@neal_with_an_A) reported from Messing, England

    Just called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!

  • emmacook
    Emma Cook (@emmacook) reported from Brightlingsea, England

    @EE No sense ordering a new phone when the EE coverage in Brightlingsea is awful due to you apparently needing to put in a new mast that is going to take years!

  • LeeSmith1980
    Lee Smith (@LeeSmith1980) reported from Ipswich District, England

    @Woodsy_96 @EE Never, ever yo-yo!

  • MattKiddle
    Matt kiddle (@MattKiddle) reported from Colchester, England

    @EE your social media team are great,upgrade department however don’t want Support customers. Really disappointing. 👎

  • Andrew_S_Hatton
    Andrew_S_Hatton (@Andrew_S_Hatton) reported from Tolleshunt Knights, England

    @EE I need to report a scam SMS I am on a provider that uses EE's network but don't have an EE account.

  • lou26chris
    louisa hardy (@lou26chris) reported from Sudbury, England

    @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

  • nmarieb
    Natalie Barrett (@nmarieb) reported from Wivenhoe, England

    @EE haven’t been able to log into @btsportfootball app for at least a week. Keep getting errors and you’re not taking calls. How can you fix this?

  • bryer
    Bryer (@bryer) reported from Kelvedon, England

    @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

  • timb551
    Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • bond_graham
    TheOriginal© (@bond_graham) reported from Colchester, England

    @Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics

  • mark_is_caching
    Mark Ward (@mark_is_caching) reported from Sproughton, England

    @EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance

  • theessexbird
    Zoe Dennis (@theessexbird) reported from Marks Tey, England

    @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

  • colinlove3675
    colin love (@colinlove3675) reported from Clacton-on-Sea, England

    @EE absolutely fuming battery is ******,phone been away to repair centre no fault found had phone less than a hour it’s used 40% of the battery all ready. One text message and one game of solitaire. Wait for the DM please message us what will be the point as you’ve said no issue

  • MatthewLinley
    Matthew Linley (@MatthewLinley) reported from Wivenhoe, England

    Really good customer service from @ee this morning. Thank you.

  • richardholden21
    Richard Holden (@richardholden21) reported from Clacton-on-Sea, England

    @SkyHelpTeam Dear Sky, why is your broadband absolutely the worst it’s ever been. Dial up connection would be better right now, having issues for weeks without any replies as usual. Once contract ends will be going to @EE

  • mark_is_caching
    Mark Ward (@mark_is_caching) reported from Sproughton, England

    @EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Heybridge, England

    @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

  • markeastaugh
    Mark Eastaugh (@markeastaugh) reported from Clacton-on-Sea, England

    @m3g4 @EE Yep, broken 😞

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • P1vozaur
    Pivozaur_ess ⏸️ (@P1vozaur) reported

    @EE I have a couple questions about your phone repair services. Is there a phone/email/another medium to ask them? Not a network customer.

  • howdo01
    Jonathan H (@howdo01) reported

    @EE ok how am suppoes to get into your app when keeps going back to login. login on pc works fine.

  • darrensnowecfc
    Darren Snow (@darrensnowecfc) reported

    @EE after given you basically 5 weeks to set up a new customer, had cancelled because 4 of your employees have lied to me, and I’ve still not received any equipment

  • StuartT34021273
    Stuart1959 (@StuartT34021273) reported

    @Samishlol @EE I'm paying my contract off as it works out cheaper than paying the amount for a service I mistakingly taken up on my recent upgrade for next 24 months & when my TV & Broadband contract finishes that will be cancelled as well

  • louise_cooksley
    Louise cooksley (@louise_cooksley) reported

    @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

  • Monetization26
    Mr Gray (@Monetization26) reported

    @EE I have just spent another 1hr 30mins on the phone when the phones been put down, this is and utterdisgrace. I will not spend my life on the phone to EE, I want a senior manager to ring me!!

  • BenParker10
    Ben Parker (@BenParker10) reported

    @EE My DM is getting stuck in an automated loop. I am abroad in Australia with an account bar on my SIM - outbound calls/SMS fail and I can't clear my voicemail. I have already tried speaking to your agents over the phone but none have been able to help

  • dailythought99
    Daily Thoughts 🤷🏻‍♀️ (@dailythought99) reported

    @EE how do you justify £300 charges in one go to cancel wifi a bit earlier? You are money grabbing and have 0 ethics. I will never recommend you to anybody and will make sure everyone is aware how you operate as a business

  • briavelsjon
    Jon Pitts (@briavelsjon) reported

    @EE @adchef76 Phones won't roaming when their home network has coverage. The fix is to enable flight mode until EE service is restored, then let automatic selection do its job.

  • rhiangibson_
    Rhian (@rhiangibson_) reported

    @EE That will be when we land back in the UK in a week. So frustrating that I’m completely unable to call customer services.