EE outages and service status in Colchester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Phone.
- Wi-fi (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Colchester, England
The most recent EE outage reports came from the following cities: Witham, and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Witham
|
Phone | 14 days ago |
|
Witham
|
Wi-fi | 15 days ago |
|
Witham
|
Phone | 2 months ago |
Community Discussion
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EE Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Mark Bradfield (@Mark_Antony_3) reported from Ipswich District, EnglandSo glad to be leaving @EE shocking service. Customers are badly looked after
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Martin Richards (@Marjar13) reported from Sudbury, England@EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.
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Neal Francis (@neal_with_an_A) reported from Messing, EnglandJust called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!
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Emma Cook (@emmacook) reported from Brightlingsea, England@EE No sense ordering a new phone when the EE coverage in Brightlingsea is awful due to you apparently needing to put in a new mast that is going to take years!
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Matt kiddle (@MattKiddle) reported from Colchester, England@EE your social media team are great,upgrade department however don’t want Support customers. Really disappointing. 👎
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Andrew_S_Hatton (@Andrew_S_Hatton) reported from Tolleshunt Knights, England@EE I need to report a scam SMS I am on a provider that uses EE's network but don't have an EE account.
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louisa hardy (@lou26chris) reported from Sudbury, England@EE trying to unlock phone and the email link to finish is not working snd loading .... HELP
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Natalie Barrett (@nmarieb) reported from Wivenhoe, England@EE haven’t been able to log into @btsportfootball app for at least a week. Keep getting errors and you’re not taking calls. How can you fix this?
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Bryer (@bryer) reported from Kelvedon, England@EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.
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Tim Bache (@timb551) reported from Maldon, England@EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks
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TheOriginal© (@bond_graham) reported from Colchester, England@Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics
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Mark Ward (@mark_is_caching) reported from Sproughton, England@EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance
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Zoe Dennis (@theessexbird) reported from Marks Tey, England@EE hi how do i get in touch about cancelling my contract, have asked before but no response please help
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colin love (@colinlove3675) reported from Clacton-on-Sea, England@EE absolutely fuming battery is ******,phone been away to repair centre no fault found had phone less than a hour it’s used 40% of the battery all ready. One text message and one game of solitaire. Wait for the DM please message us what will be the point as you’ve said no issue
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Matthew Linley (@MatthewLinley) reported from Wivenhoe, EnglandReally good customer service from @ee this morning. Thank you.
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Richard Holden (@richardholden21) reported from Clacton-on-Sea, England@SkyHelpTeam Dear Sky, why is your broadband absolutely the worst it’s ever been. Dial up connection would be better right now, having issues for weeks without any replies as usual. Once contract ends will be going to @EE
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Mark Ward (@mark_is_caching) reported from Sproughton, England@EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime
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Brian Robinson (@Robbo_41) reported from Heybridge, England@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Pivozaur_ess ⏸️ (@P1vozaur) reported@EE I have a couple questions about your phone repair services. Is there a phone/email/another medium to ask them? Not a network customer.
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Jonathan H (@howdo01) reported@EE ok how am suppoes to get into your app when keeps going back to login. login on pc works fine.
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Darren Snow (@darrensnowecfc) reported@EE after given you basically 5 weeks to set up a new customer, had cancelled because 4 of your employees have lied to me, and I’ve still not received any equipment
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Stuart1959 (@StuartT34021273) reported@Samishlol @EE I'm paying my contract off as it works out cheaper than paying the amount for a service I mistakingly taken up on my recent upgrade for next 24 months & when my TV & Broadband contract finishes that will be cancelled as well
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Louise cooksley (@louise_cooksley) reported@EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking
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Mr Gray (@Monetization26) reported@EE I have just spent another 1hr 30mins on the phone when the phones been put down, this is and utterdisgrace. I will not spend my life on the phone to EE, I want a senior manager to ring me!!
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Ben Parker (@BenParker10) reported@EE My DM is getting stuck in an automated loop. I am abroad in Australia with an account bar on my SIM - outbound calls/SMS fail and I can't clear my voicemail. I have already tried speaking to your agents over the phone but none have been able to help
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Daily Thoughts 🤷🏻♀️ (@dailythought99) reported@EE how do you justify £300 charges in one go to cancel wifi a bit earlier? You are money grabbing and have 0 ethics. I will never recommend you to anybody and will make sure everyone is aware how you operate as a business
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Jon Pitts (@briavelsjon) reported@EE @adchef76 Phones won't roaming when their home network has coverage. The fix is to enable flight mode until EE service is restored, then let automatic selection do its job.
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Rhian (@rhiangibson_) reported@EE That will be when we land back in the UK in a week. So frustrating that I’m completely unable to call customer services.