EE Outage Report in Colchester, Essex, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Colchester come from postal codes CO1 and CO3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Colchester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Colchester, Essex, England
The most recent EE outage reports came from the following cities: Colchester and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Colchester |
Internet | |
| Colchester |
Internet | |
| Ipswich |
Internet | |
| Colchester |
Phone | |
| Colchester |
Phone | |
| Ipswich |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Matt kiddle
(@MattKiddle) reported
from
Colchester, England
@EE being offered a deal in one of your stores which now you won’t honour as the stores are closed is awful. Long time customer being completely dis-valued. Thanks 👍
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Mark Bradfield
(@Mark_Antony_3) reported
from
Ipswich District, England
Hello @EE how do i contact the complaints team. I have been dealing with someone regarding my bill as yourselfs are claiming it wasnt paid and it was and he is refusing to escalate my complaint to the highest level
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Thomas Rooney
(@thomashrooney) reported
from
Clacton-on-Sea, England
@EE as a former EE customer that's rubbish and you know it.
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Matthew Linley
(@MatthewLinley) reported
from
Wivenhoe, England
Really good customer service from @ee this morning. Thank you.
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Mark Ward
(@mark_is_caching) reported
from
Sproughton, England
@EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime
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Trevordaw
(@TrevorDaw) reported
from
Eight Ash Green, England
@ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.
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Zoe Dennis
(@theessexbird) reported
from
Marks Tey, England
@EE hi how do i get in touch about cancelling my contract, have asked before but no response please help
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Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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Richard Holden
(@richardholden21) reported
from
Clacton-on-Sea, England
@SkyHelpTeam Dear Sky, why is your broadband absolutely the worst it’s ever been. Dial up connection would be better right now, having issues for weeks without any replies as usual. Once contract ends will be going to @EE
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AL
(@ashleighlast) reported
from
Ipswich District, England
@EE any chance you could actual answer the phones instead of hanging up on me, or actually allow the online service to answer my billing query?? I only moved to EE 1 day ago and I’m having the worst experience, I want to make a complaint about the service already.
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Martin Richards
(@Marjar13) reported
from
Sudbury, England
@EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.
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Natalie Barrett
(@nmarieb) reported
from
Wivenhoe, England
@EE haven’t been able to log into @btsportfootball app for at least a week. Keep getting errors and you’re not taking calls. How can you fix this?
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colin love
(@colinlove3675) reported
from
Clacton-on-Sea, England
@EE absolutely fuming battery is ******,phone been away to repair centre no fault found had phone less than a hour it’s used 40% of the battery all ready. One text message and one game of solitaire. Wait for the DM please message us what will be the point as you’ve said no issue
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Lee Smith
(@LeeSmith1980) reported
from
Ipswich District, England
@Woodsy_96 @EE Never, ever yo-yo!
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James Freund
(@jayfreund) reported
from
Earls Colne, England
@EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help
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Mark Ward
(@mark_is_caching) reported
from
Sproughton, England
@EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance
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louisa hardy
(@lou26chris) reported
from
Sudbury, England
@EE trying to unlock phone and the email link to finish is not working snd loading .... HELP
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Matt kiddle
(@MattKiddle) reported
from
Colchester, England
@EE your social media team are great,upgrade department however don’t want Support customers. Really disappointing. 👎
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Mark Bradfield
(@Mark_Antony_3) reported
from
Ipswich District, England
So glad to be leaving @EE shocking service. Customers are badly looked after
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AD
(@AlexDay96) reported
from
Halstead, England
£16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Tse
(@RickyRockstar) reported
@EE When customer service says there is nothing they can do, I believe the representative. However, they are also saying that there is nothing EE is WILLING to do to provide what they said they would.
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Nisha Grg
(@Grg111Grg) reported
@EE worst Service provider so far: My husband bought a third line ...took advisor 45 minutes, manager 5 minutes, then gave £1 discount. Wrong contract length, advisor hung up and then the SIM card was sent to my neighbour's address ...avoid @EE AT ALL costs.
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WE WON THE FA CUP!!!!!
(@Kirby2k) reported
@EE Broadband has been totally down in PO14 3LR since 11am. Infuriating as I am working from home and every hour that passes is one I will have to make up later. Not easy with a newborn and a 4-year-old. Please sort it out ASAP and/or tell me when it will be fixed.
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sam
(@SP_2310) reported
@EE I am aware of current issues in my area but I have been having issues for over a week. I went into your store and called online and there was nothing they could do so I’m paying for data I cannot use as nothing will load unless I am on WiFi or private browsing.
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Helen Ibbott 💙📸📖
(@HelenIbbott) reported
@EE You obviously didn’t read my post. The issue isn’t “speeds” it’s about being told I could no longer retain my LANDLINE if I want to renew my contract and retain speeds close to my existing ones. #DiscriminationAgainstTheElderly
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Adam King
(@TheLoneRanger00) reported
@EE Well here's the thing. I am with you and I've never come close to those speeds. You sent an engineer who said there's nothing wrong and as long as I'm getting 200mb then that's acceptable. Well I'm not even getting that. I used to get 75mbs over wifi from a possible 80mbs.
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Beth Kirkwood
(@bethblair39) reported
@EE I have been trying to log in to EE on the app and the website for days, it just keeps saying "sorry there's a problem" what is the problem?!
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Donald Dyer.Backing UTAG
(@arsenemustgo) reported
@carlitaswayy @BOFClareriviera @EE Groverner place to Covent Garden rank I asked the pass if they gonna pay cash or card ,it’s card google search 19 mins journey I asked pre pay £20 got to CG was £19 gave them£1 back they gave me £1 tip,my Twitter would not work by the rank,plan B worked until EE sort out issue.
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Devi VOV Forever 🖤
(@Destr0yT0Create) reported
Hey @EE amazing black friday deal sale but please don't be sending your tech items WITHOUT BOXES and just in mailing bags WITH NO PADDING. For such expensive items it sucks to see the the item box itself dented so much!!
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Gavin Montana
(@GavinMontana) reported
@EE hi I connected the new power lead to my router last night thank you for sending through quickly however I now have TV but can’t get the WiFi seems no signal please help driving me crazy #NoWifi