EE outages and service status in Colchester, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi and Phone.
- Wi-fi (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Colchester, England
The most recent EE outage reports came from the following cities: Witham, Colchester, and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Witham
|
Phone | 12 days ago |
|
Witham
|
Wi-fi | 13 days ago |
|
Witham
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Tim Bache (@timb551) reported from Maldon, England@EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks
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AD (@AlexDay96) reported from Halstead, England£16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!
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Natalie Barrett (@nmarieb) reported from Wivenhoe, England@EE haven’t been able to log into @btsportfootball app for at least a week. Keep getting errors and you’re not taking calls. How can you fix this?
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Matt kiddle (@MattKiddle) reported from Colchester, England@EE being offered a deal in one of your stores which now you won’t honour as the stores are closed is awful. Long time customer being completely dis-valued. Thanks 👍
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colin love (@colinlove3675) reported from Clacton-on-Sea, England@EE absolutely fuming battery is ******,phone been away to repair centre no fault found had phone less than a hour it’s used 40% of the battery all ready. One text message and one game of solitaire. Wait for the DM please message us what will be the point as you’ve said no issue
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Matt kiddle (@MattKiddle) reported from Colchester, England@EE your social media team are great,upgrade department however don’t want Support customers. Really disappointing. 👎
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TheOriginal© (@bond_graham) reported from Colchester, England@Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics
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Trevordaw (@TrevorDaw) reported from Eight Ash Green, England@ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.
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Mark Bradfield (@Mark_Antony_3) reported from Ipswich District, EnglandSo glad to be leaving @EE shocking service. Customers are badly looked after
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Andrew_S_Hatton (@Andrew_S_Hatton) reported from Tolleshunt Knights, England@EE I need to report a scam SMS I am on a provider that uses EE's network but don't have an EE account.
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louisa hardy (@lou26chris) reported from Sudbury, England@EE trying to unlock phone and the email link to finish is not working snd loading .... HELP
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Matthew Linley (@MatthewLinley) reported from Wivenhoe, EnglandReally good customer service from @ee this morning. Thank you.
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Ian Craig (@IanCrai27433206) reported from Colchester, England@EE please tell me is there an on going problem with 4g in CO4 9HU, ever since maintenance work in December signal is intermittent
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Emma Cook (@emmacook) reported from Brightlingsea, England@EE No sense ordering a new phone when the EE coverage in Brightlingsea is awful due to you apparently needing to put in a new mast that is going to take years!
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AL (@ashleighlast) reported from Ipswich District, England@EE any chance you could actual answer the phones instead of hanging up on me, or actually allow the online service to answer my billing query?? I only moved to EE 1 day ago and I’m having the worst experience, I want to make a complaint about the service already.
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David Carley (@davidcarley88) reported from Colchester, England@IAmTomGardiner @EE This is terrible how EE can treat customers so badly
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Mark Bradfield (@Mark_Antony_3) reported from Ipswich District, EnglandHello @EE how do i contact the complaints team. I have been dealing with someone regarding my bill as yourselfs are claiming it wasnt paid and it was and he is refusing to escalate my complaint to the highest level
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Neal Francis (@neal_with_an_A) reported from Messing, EnglandJust called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!
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James Freund (@jayfreund) reported from Earls Colne, England@EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry Riordan (@Kezmeister82) reported@EE We already have every day for the past 5 weeks multiple failed visits it’s been escalated so many times with an open complaint still keep blaming each other, on the verge of cancelling the contract as you’re not providing the service we’ve signed up for and going elsewhere
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Cathy (@CathyVhal) reported@EE @EE if l come here would my problem be solved faster?l am at my wits end. Your technical team and call centre have for the past year failed to link my products to my EEapp. The cherry on the top is l can’t cancel any of my plans because l will be penalised for a YOU problem.
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Stuart Williamson (@ellakerris) reported@EE @Atkinsc1993 @ee of course there is some confusion, thats because you are scammers that dont want to give away **** all
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Ben Parker (@BenParker10) reported@EE My DM is getting stuck in an automated loop. I am abroad in Australia with an account bar on my SIM - outbound calls/SMS fail and I can't clear my voicemail. I have already tried speaking to your agents over the phone but none have been able to help
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Jack 💛💙 (@ItzJack1995) reported@whatdoumeantho @EE Nope! I got sent in a circle of Jargon and just gave up very disappointed as i have been an EE customer for over 10 years
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Dean Ayass (@DeanAyass) reportedSo @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.
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Andy Hobbs (@AJHobbsy) reportedCustomer service at @EE still no better after all these years #disappointed
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James 💙 (@nelsonjd76) reported@ee is your login and upgrade journey working properly? Keep getting told can’t login (when already was logged in) to see upgrade options even when being told I can upgrade. Same problems on app and web experience
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SpionK (@Eltidostar) reported@EE it seems that you have utilised dial-up technology for your 5G in TA9 area #poorsignal #slow
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Martin Winstanley (@soupisready) reported@EE How long does it take you to deal with complaints? sitting here with a potentially damaged iphone after my new order dropped thru letterbox after me paying DPD service they used Royal Fail ! and now nobody from @EE wants to talk to me but bet they’ll take the DD next week!