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EE outages and service status in Colchester, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received May 22, 9:54 PM GMT+1.
  • 50% Phone (50%)
  • 25% Internet (25%)
  • 25% Total Blackout (25%)

The latest reports from users having issues in Colchester come from postal codes CO4 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at EE

EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Colchester, England

The most recent EE outage reports came from the following cities: Colchester, Maldon, and Ipswich.

CityProblem TypeReport Time
Colchester Internet 2 days ago
Maldon Total Blackout 7 days ago
Colchester Phone 25 days ago
Ipswich Phone 29 days ago

Nearby cities with recent reports

Maldon

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • emmacook
    Emma Cook (@emmacook) reported from Brightlingsea, England

    @EE No sense ordering a new phone when the EE coverage in Brightlingsea is awful due to you apparently needing to put in a new mast that is going to take years!

  • mark_is_caching
    Mark Ward (@mark_is_caching) reported from Sproughton, England

    @EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime

  • Andrew_S_Hatton
    Andrew_S_Hatton (@Andrew_S_Hatton) reported from Tolleshunt Knights, England

    @EE I need to report a scam SMS I am on a provider that uses EE's network but don't have an EE account.

  • jayfreund
    James Freund (@jayfreund) reported from Earls Colne, England

    @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

  • bond_graham
    TheOriginal© (@bond_graham) reported from Colchester, England

    @Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Heybridge, England

    @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

  • colinlove3675
    colin love (@colinlove3675) reported from Clacton-on-Sea, England

    @EE absolutely fuming battery is ******,phone been away to repair centre no fault found had phone less than a hour it’s used 40% of the battery all ready. One text message and one game of solitaire. Wait for the DM please message us what will be the point as you’ve said no issue

  • timb551
    Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • AlexDay96
    AD (@AlexDay96) reported from Halstead, England

    £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

  • nmarieb
    Natalie Barrett (@nmarieb) reported from Wivenhoe, England

    @EE haven’t been able to log into @btsportfootball app for at least a week. Keep getting errors and you’re not taking calls. How can you fix this?

  • davidcarley88
    David Carley (@davidcarley88) reported from Colchester, England

    @IAmTomGardiner @EE This is terrible how EE can treat customers so badly

  • theessexbird
    Zoe Dennis (@theessexbird) reported from Marks Tey, England

    @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

  • MatthewLinley
    Matthew Linley (@MatthewLinley) reported from Wivenhoe, England

    Really good customer service from @ee this morning. Thank you.

  • richardholden21
    Richard Holden (@richardholden21) reported from Clacton-on-Sea, England

    @SkyHelpTeam Dear Sky, why is your broadband absolutely the worst it’s ever been. Dial up connection would be better right now, having issues for weeks without any replies as usual. Once contract ends will be going to @EE

  • neal_with_an_A
    Neal Francis (@neal_with_an_A) reported from Messing, England

    Just called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!

  • MattKiddle
    Matt kiddle (@MattKiddle) reported from Colchester, England

    @EE your social media team are great,upgrade department however don’t want Support customers. Really disappointing. 👎

  • mark_is_caching
    Mark Ward (@mark_is_caching) reported from Sproughton, England

    @EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance

  • ashleighlast
    AL (@ashleighlast) reported from Ipswich District, England

    @EE any chance you could actual answer the phones instead of hanging up on me, or actually allow the online service to answer my billing query?? I only moved to EE 1 day ago and I’m having the worst experience, I want to make a complaint about the service already.

  • lou26chris
    louisa hardy (@lou26chris) reported from Sudbury, England

    @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

  • bryer
    Bryer (@bryer) reported from Kelvedon, England

    @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Marzy1867
    Richard Marshall (@Marzy1867) reported

    @EE Your complaints process was disgraceful For an agent to open/close a complaint 10 seconds apart without my consent is why we are reporting you to CISAS and ofcom. Being told what turns out to be a poor speed is sufficient enough to work from home is false representation

  • b_lfairweather
    Beth Fairweather (@b_lfairweather) reported

    @EE then turned it back on after a LOT of discussing and promised to go back and listen to the sales call and call back and NEVER DID. Phoned back again and got fobbed off again. And the complaints form online doesn’t work

  • Boltonben
    Ben Hodson (@Boltonben) reported

    @EE @_deedee33 Love the fact your advice is to use a website to check service status and signal strength when the complaint is lack of signal / service. Think about it!?

  • LoveBites_Brodz
    Brodzhausen🕷️💚 (@LoveBites_Brodz) reported

    I’ve only been a @EE broadband customer for a few more and we’ve had a few issues with our income through our fault of our own. I can’t even begin to put into words how unbelievably helpful and accommodating and they have been. Absolute top-notch customer service 👌

  • gtfcmatt
    Matt Martin (@gtfcmatt) reported

    @EE Im logging into my account and its saying an account couldnt be found to match the user ID. Could you help me please. Thanks 👍

  • TasMr46834
    Mr tas gol (@TasMr46834) reported

    @EE The company must be the worst ever scums when dealing with customer issues. How are they still in business and not shut down , I do not know. A bunch of illiterate, ill advised , ill experienced amateurs, good for nothing.

  • IyengarPallavi
    IndianAlways (@IyengarPallavi) reported

    @EE Really, when ur tech team is not interested to take call, how would it resolve my issue

  • geynosha
    geynosha (@geynosha) reported

    @EE If I buy your service as tourist at least give me a chance to register!

  • tweetsbyJohn
    John 🌈 (@tweetsbyJohn) reported

    @EE @nickduval Not everyone has either of these, so what you are basically saying is we don’t want you, I suggest they go elsewhere where there is better customer service.

  • SandieScrivens
    Sandie Scrivens (@SandieScrivens) reported

    @EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.