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EE outages and service status in Colchester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 50% Internet (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Colchester come from postal codes CO3 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 21: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Colchester, England

The most recent EE outage reports came from the following cities: Witham, Colchester, Ipswich, and Clacton-on-Sea.

CityProblem TypeReport Time
Witham Phone 18 days ago
Colchester Internet 28 days ago
Ipswich Internet 1 month ago
Ipswich Internet 1 month ago
Ipswich Internet 1 month ago
Clacton-on-Sea Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • Mark_Antony_3
    Mark Bradfield (@Mark_Antony_3) reported from Ipswich District, England

    So glad to be leaving @EE shocking service. Customers are badly looked after

  • mark_is_caching
    Mark Ward (@mark_is_caching) reported from Sproughton, England

    @EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance

  • richardholden21
    Richard Holden (@richardholden21) reported from Clacton-on-Sea, England

    @SkyHelpTeam Dear Sky, why is your broadband absolutely the worst it’s ever been. Dial up connection would be better right now, having issues for weeks without any replies as usual. Once contract ends will be going to @EE

  • theessexbird
    Zoe Dennis (@theessexbird) reported from Marks Tey, England

    @EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

  • LeeSmith1980
    Lee Smith (@LeeSmith1980) reported from Ipswich District, England

    @Woodsy_96 @EE Never, ever yo-yo!

  • lou26chris
    louisa hardy (@lou26chris) reported from Sudbury, England

    @EE trying to unlock phone and the email link to finish is not working snd loading .... HELP

  • jayfreund
    James Freund (@jayfreund) reported from Earls Colne, England

    @EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

  • AlexDay96
    AD (@AlexDay96) reported from Halstead, England

    £16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

  • neal_with_an_A
    Neal Francis (@neal_with_an_A) reported from Messing, England

    Just called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!

  • MattKiddle
    Matt kiddle (@MattKiddle) reported from Colchester, England

    @EE your social media team are great,upgrade department however don’t want Support customers. Really disappointing. 👎

  • timb551
    Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • Mark_Antony_3
    Mark Bradfield (@Mark_Antony_3) reported from Ipswich District, England

    Hello @EE how do i contact the complaints team. I have been dealing with someone regarding my bill as yourselfs are claiming it wasnt paid and it was and he is refusing to escalate my complaint to the highest level

  • nmarieb
    Natalie Barrett (@nmarieb) reported from Wivenhoe, England

    @EE haven’t been able to log into @btsportfootball app for at least a week. Keep getting errors and you’re not taking calls. How can you fix this?

  • TrevorDaw
    Trevordaw (@TrevorDaw) reported from Eight Ash Green, England

    @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

  • bond_graham
    TheOriginal© (@bond_graham) reported from Colchester, England

    @Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics

  • bryer
    Bryer (@bryer) reported from Kelvedon, England

    @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

  • ashleighlast
    AL (@ashleighlast) reported from Ipswich District, England

    @EE any chance you could actual answer the phones instead of hanging up on me, or actually allow the online service to answer my billing query?? I only moved to EE 1 day ago and I’m having the worst experience, I want to make a complaint about the service already.

  • IanCrai27433206
    Ian Craig (@IanCrai27433206) reported from Colchester, England

    @EE please tell me is there an on going problem with 4g in CO4 9HU, ever since maintenance work in December signal is intermittent

  • davidcarley88
    David Carley (@davidcarley88) reported from Colchester, England

    @IAmTomGardiner @EE This is terrible how EE can treat customers so badly

  • MatthewLinley
    Matthew Linley (@MatthewLinley) reported from Wivenhoe, England

    Really good customer service from @ee this morning. Thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Ragingtaxpayer
    Scooby Miller (@Ragingtaxpayer) reported

    @EE @BT You people are a shambles, trying to get technical help with that useless EE superhub 7 being incompatible with my smart home devices and every single person I've spoken to has tried to sell me mobile and TV contacts, focus on the issue I'm calling about.

  • TisSaff
    Gaz (@TisSaff) reported

    @ee Wow, due an upgrade (customer for 25+ years). Samsung S26, same plan, same duration. With @iD_Mobile_UK it's £19 upfront and £29.99 a month. With yourselves its £20 up front £72.81 a month (first month is £92.81).... What the actual hell ?! Think you lost a loyal customer!

  • Martinscott1967
    Martin scott (@Martinscott1967) reported

    @DerekAllan61 @EE I think it’s across the board with the customer services mate,everyone you have to contact is a nightmare

  • lacoombes
    liz coombes (@lacoombes) reported

    @EE why have I twice been offered an identical Broadband Deal by your retentions team only to be told it was cancelled after I cancelled the Sky deal? Now told its a 'systems problem' that no-one seems able to sort. Dyou not want any customers?

  • AndyCricket100
    Andy Jardine (@AndyCricket100) reported

    @WeAreOpenreach @EE good morning We have an engineer appointment for this morning but I’ve now been informed that it has been cancelled and booked for tomorrow. Yet EE say this is not a missed appointment, how can that be? We have broken phone cables since Tuesday.

  • Teddybear55150
    Stu (@Teddybear55150) reported

    @EE customer service is sooo bad ! Time to move to a better provider

  • ErikaDucker
    Erika (@ErikaDucker) reported

    @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt

  • SuzJamieson
    Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported

    @EE 40 minutes isn't just "never ideal", it's not happening. I've tried both the number you just quoted and an 0800 number I found online - both go through to the same endless set of menus to then be told I've to wait 40 mins to speak to someone. I could just air the details of/

  • Gazza_Noble
    Gazza Noble (@Gazza_Noble) reported

    Is @EE internet down

  • Rhysdude
    Rhys (@Rhysdude) reported

    @EE I'd have expected it to be a case as simple as updating mailing lists the same way you remove my EIN. I don't have the energy to speak with someone over the phone for it, I'll just set all emails from that address to go straight into the deleted items, appreciate the support.