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EE outages and service status in Colchester, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Colchester, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received May 28, 9:35 AM GMT+1.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 20% Phone (20%)

The latest reports from users having issues in Colchester come from postal codes CO4 and CO2 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at EE

EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Colchester, England

The most recent EE outage reports came from the following cities: Ipswich, Colchester, and Maldon.

CityProblem TypeReport Time
Ipswich Internet 10 hours ago
Colchester Internet 3 days ago
Colchester Internet 6 days ago
Maldon Total Blackout 11 days ago
Colchester Phone 29 days ago
Ipswich Phone 1 month ago

Nearby cities with recent reports

Ipswich

1 recent signals

10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Colchester, England

Latest outage, problems and issue reports in Colchester and nearby locations:

  • davidcarley88
    David Carley (@davidcarley88) reported from Colchester, England

    @IAmTomGardiner @EE This is terrible how EE can treat customers so badly

  • Andrew_S_Hatton
    Andrew_S_Hatton (@Andrew_S_Hatton) reported from Tolleshunt Knights, England

    @EE I need to report a scam SMS I am on a provider that uses EE's network but don't have an EE account.

  • MattKiddle
    Matt kiddle (@MattKiddle) reported from Colchester, England

    @EE your social media team are great,upgrade department however don’t want Support customers. Really disappointing. 👎

  • IanCrai27433206
    Ian Craig (@IanCrai27433206) reported from Colchester, England

    @EE please tell me is there an on going problem with 4g in CO4 9HU, ever since maintenance work in December signal is intermittent

  • bond_graham
    TheOriginal© (@bond_graham) reported from Colchester, England

    @Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics

  • mark_is_caching
    Mark Ward (@mark_is_caching) reported from Sproughton, England

    @EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime

  • MatthewLinley
    Matthew Linley (@MatthewLinley) reported from Wivenhoe, England

    Really good customer service from @ee this morning. Thank you.

  • MattKiddle
    Matt kiddle (@MattKiddle) reported from Colchester, England

    @EE being offered a deal in one of your stores which now you won’t honour as the stores are closed is awful. Long time customer being completely dis-valued. Thanks 👍

  • timb551
    Tim Bache (@timb551) reported from Maldon, England

    @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

  • TrevorDaw
    Trevordaw (@TrevorDaw) reported from Eight Ash Green, England

    @ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.

  • Marjar13
    Martin Richards (@Marjar13) reported from Sudbury, England

    @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

  • mark_is_caching
    Mark Ward (@mark_is_caching) reported from Sproughton, England

    @EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance

  • Mark_Antony_3
    Mark Bradfield (@Mark_Antony_3) reported from Ipswich District, England

    Hello @EE how do i contact the complaints team. I have been dealing with someone regarding my bill as yourselfs are claiming it wasnt paid and it was and he is refusing to escalate my complaint to the highest level

  • neal_with_an_A
    Neal Francis (@neal_with_an_A) reported from Messing, England

    Just called @EE as my monthly bill has gone up by £5.91 on the same day that BT have added a whopping £9.33 per month onto my bill. Guy at EE tells me he can’t help. If I can’t afford it, i’ll end up in the Collections Team and on a payment plan and in debt. Great support!

  • emmacook
    Emma Cook (@emmacook) reported from Brightlingsea, England

    @EE No sense ordering a new phone when the EE coverage in Brightlingsea is awful due to you apparently needing to put in a new mast that is going to take years!

  • bryer
    Bryer (@bryer) reported from Kelvedon, England

    @EE hey there you lovely peeps. Is there any issues with the app on Android at the moment? Keep getting error messages when trying to open it.

  • nmarieb
    Natalie Barrett (@nmarieb) reported from Wivenhoe, England

    @EE haven’t been able to log into @btsportfootball app for at least a week. Keep getting errors and you’re not taking calls. How can you fix this?

  • ashleighlast
    AL (@ashleighlast) reported from Ipswich District, England

    @EE any chance you could actual answer the phones instead of hanging up on me, or actually allow the online service to answer my billing query?? I only moved to EE 1 day ago and I’m having the worst experience, I want to make a complaint about the service already.

  • richardholden21
    Richard Holden (@richardholden21) reported from Clacton-on-Sea, England

    @SkyHelpTeam Dear Sky, why is your broadband absolutely the worst it’s ever been. Dial up connection would be better right now, having issues for weeks without any replies as usual. Once contract ends will be going to @EE

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Heybridge, England

    @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shawtty64
    Me (@shawtty64) reported

    @GorwayGlobal @EE Their website is so bad.... im always on the phone to them. They take your name, say ses there is a problem, add you to a list available say it will be back to normal in 24Hrs

  • shaundadams
    Shaun Adams (@shaundadams) reported

    @ee Hi, I have problem in establishing with some degree of accuracy when my property is due to be able to access Full Fibre. Having been told last year it would be the end of 2026, now I am told there is no identifiable plan. Not acceptable. Help, please.

  • littlemissj74
    JD🇬🇧 (@littlemissj74) reported

    @EE They said they cannot help as I don't have access to the settings on the phone. Because it is a new bloody phone and I can't set up with out the working SIM!

  • nickybarrot84
    Nicky B (@nickybarrot84) reported

    @ad_moran4 @EE @O2 If this is genuine DO NOT make the switch. Regardless of cost, EE are the mut’s nuts. I moved from o2 because of how simply shocking they are. EE are the best network for a reason. You pay for what you get and on o2, you’ll get nothing !!!

  • Restore_NE
    Restore_NE (@Restore_NE) reported

    @EE no signal from Ilford road to South Gosforth on the Metro system Any reason why ?

  • Lone_Striker9
    CasualObserver (@Lone_Striker9) reported

    @PaulDevine70 @EE Happened to me mate, the ongoing signal issues round our way over the last 12 months are beyond a joke!

  • earlyyearsHP
    Dr Helen Perkins (@earlyyearsHP) reported

    @EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡

  • 14EZA
    Eza (@14EZA) reported

    @EE it is absolutely staggering at how incompetent your company is at this point and how badly you treat your customers! Miss selling me products on multiple occasions and despite offering me a refund, i haven’t received it, and funnily enough now there is no record of my refund

  • jhshepherd9
    Julie (@jhshepherd9) reported

    @EE when your told the reason your wifi isn’t working right is because it’s school holidays and the WiFi traffic is bad. Doesn’t change the fact that I PAY to use WiFi school holidays or not

  • peterbruce
    peter bruce🐟 (@peterbruce) reported

    @EE Your customer service team cannot and have not give accurate information , two different stories.