EE Outage Report in Colchester, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Colchester come from postal codes CO1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Colchester, Essex, England
The most recent EE outage reports came from the following cities: Colchester, Ipswich and Sudbury.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Colchester, England
Latest outage, problems and issue reports in Colchester and nearby locations:
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Mark Bradfield
(@Mark_Antony_3) reported
from
Ipswich District, England
Hello @EE how do i contact the complaints team. I have been dealing with someone regarding my bill as yourselfs are claiming it wasnt paid and it was and he is refusing to escalate my complaint to the highest level
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Trevordaw
(@TrevorDaw) reported
from
Eight Ash Green, England
@ee I have tried to log into myee and keep getting an error. I have tried on a pc and mobile phone. I need to change my contract bit am unable to. Please help.
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Natalie Barrett
(@nmarieb) reported
from
Wivenhoe, England
@EE haven’t been able to log into @btsportfootball app for at least a week. Keep getting errors and you’re not taking calls. How can you fix this?
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Matt kiddle
(@MattKiddle) reported
from
Colchester, England
@EE your social media team are great,upgrade department however don’t want Support customers. Really disappointing. 👎
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James Freund
(@jayfreund) reported
from
Earls Colne, England
@EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help
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Mark Eastaugh
(@markeastaugh) reported
from
Clacton-on-Sea, England
@m3g4 @EE Yep, broken 😞
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Mark Bradfield
(@Mark_Antony_3) reported
from
Ipswich District, England
So glad to be leaving @EE shocking service. Customers are badly looked after
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Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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Mark Ward
(@mark_is_caching) reported
from
Sproughton, England
@EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance
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Richard Holden
(@richardholden21) reported
from
Clacton-on-Sea, England
@SkyHelpTeam Dear Sky, why is your broadband absolutely the worst it’s ever been. Dial up connection would be better right now, having issues for weeks without any replies as usual. Once contract ends will be going to @EE
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Thomas Rooney
(@thomashrooney) reported
from
Clacton-on-Sea, England
@EE as a former EE customer that's rubbish and you know it.
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Mark Ward
(@mark_is_caching) reported
from
Sproughton, England
@EE Ahhh. It wasn't very clear to me - is that a rolling contract - i.e. cancel anytime
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colin love
(@colinlove3675) reported
from
Clacton-on-Sea, England
@EE absolutely fuming battery is ******,phone been away to repair centre no fault found had phone less than a hour it’s used 40% of the battery all ready. One text message and one game of solitaire. Wait for the DM please message us what will be the point as you’ve said no issue
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louisa hardy
(@lou26chris) reported
from
Sudbury, England
@EE trying to unlock phone and the email link to finish is not working snd loading .... HELP
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Martin Richards
(@Marjar13) reported
from
Sudbury, England
@EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.
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Matt kiddle
(@MattKiddle) reported
from
Colchester, England
@EE being offered a deal in one of your stores which now you won’t honour as the stores are closed is awful. Long time customer being completely dis-valued. Thanks 👍
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Lee Smith
(@LeeSmith1980) reported
from
Ipswich District, England
@Woodsy_96 @EE Never, ever yo-yo!
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AL
(@ashleighlast) reported
from
Ipswich District, England
@EE any chance you could actual answer the phones instead of hanging up on me, or actually allow the online service to answer my billing query?? I only moved to EE 1 day ago and I’m having the worst experience, I want to make a complaint about the service already.
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Matthew Linley
(@MatthewLinley) reported
from
Wivenhoe, England
Really good customer service from @ee this morning. Thank you.
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Zoe Dennis
(@theessexbird) reported
from
Marks Tey, England
@EE hi how do i get in touch about cancelling my contract, have asked before but no response please help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ell🖤
(@elliesarahh) reported
Constant price increases, can’t use half the agreements on my plan made at purchase, rude staff and never solution focused… TELL ME YOU’RE WITH @EE WITHOUT TELLING ME YOU’RE WITH EE. #awfulservice #ihateithere
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Mark
(@burytommorow32) reported
@EE why all of a sudden can’t I get any signal ?
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Little Lefty Lucy 👩🏻🦰 🍀
(@LucyMusk13) reported
@EE With nearly a twenty percent increase from customers who can’t leave because of locked contracts. Can’t wait to see the bumper profits this year and the CEO bonus! Also just checked if I signed up as a new customer my plan would be £64
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Midarezaki, Esq.🇬🇧🇨🇦🇭🇰🇹🇼 #GETTR
(@DJMidarezaki) reported
@ItsJamesPowers @EE This is why I buy my phone outright, and use a PAYG network for my personal line and a 1 month rolling SIM-only deal for my second line used for work (yes, they pay me an allowance). That way I'm not tied into anything and if giffgaff or Three annoy me enough I can easily move.
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immortaljellyfish
(@Jellyfish4EveR) reported
@EE @cromptoncasting Ok, Russ, but how come the network is getting worse? @EE is clearly taking advantage of the crisis by rising these prices, yet the network is getting worse by the day... #appalling
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Graeme
(@Graeme_Skinner) reported
@EE I'll be sorted in a few months when I can cancel my 15yr+ contract, gouging loyal customers with large price hikes is never good for business. Not sure who in EE thought hitting customers with a 14% price rise during a cost of living crisis was a good idea.
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The Grand High Witch 🇵🇸🏳️🌈
(@sunsetfunset_) reported
@EE I’m continuing to have network issues due to issues in my area. Your website status checker is poor. It tells me it’s sorted when it’s not. Then it updates to say 7 hours. And repeat. since Monday. Not happy with 5 days line rental refund. I have a case number. Help please.
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Niall MacDhòmhnaill 🏴
(@NealSlideways) reported
So @EE has increased my monthly contract price by £10.. they can **** right off. At that price its cheaper to buy a new phone unlocked and go with the cheapest pay as you go Sim only deal. 15 year customer no more.
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DunMilkinToo
(@DunMilkin) reported
@EE have no contingencies if you want to go off grid, I asked that very question this morning, How would they support me if I wished to do that... Answer?? " I don't know" !!
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Brian Fletcher
(@Stevenagebjfc) reported
@EE how do I contact someone to ask for help with a phone problem? I mean speak with a real person not a text message which then links me through 6 options which ultimately lead me back to a phone number which then sends me another text??