EE Outage in Colchester, Essex, England

Really good customer service from @ee this morning. Thank you.

@EE your social media team are great,upgrade department however don’t want Support customers. Really disappointing. 👎

@EE being offered a deal in one of your stores which now you won’t honour as the stores are closed is awful. Long time customer being completely dis-valued. Thanks 👍

@SkyHelpTeam Dear Sky, why is your broadband absolutely the worst it’s ever been. Dial up connection would be better right now, having issues for weeks without any replies as usual. Once contract ends will be going to @EE

@EE trying to log into my account , waiting for activation email to reactivate it, but have not received one , could you help

@EE hi how do i get in touch about cancelling my contract, have asked before but no response please help

@EE as a former EE customer that's rubbish and you know it.

£16 added to my bill by @EE .. for trying to call... THEM! And they never even answered! Back to Vodafone come July!

@Darren_Blackery @virginmedia They’re all the same cuz, my @EE service continuosly drops out. #backtobasics

@IAmTomGardiner @EE This is terrible how EE can treat customers so badly

@EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

@susan1878 @EE I’be been with 3 for years. Always been fine, you even get at a signal at Portman Road. 😀

@EE I have no signal and haven’t had any all morning.... is there something wrong with the network? - I’ve tried turning my phone on and off

@ee Someone has used my email address for their EE account. How do I shut that down before I start getting bills, “important” marketing messages, etc.?

Blimey @EE your staff are a damn sight nicer when you take out a new contract than when you cancel something.

@EE Hi I need to renew my vip pack early but I can’t do it by texting ‘now’ can you help? I urgently need it today

@EE Shame none of the at-home carers, who are (and even those who aren't) in receipt of carers allowance never get thought of. We've been ignored by everyone. I've run out of data twice, which I need. And have zero money for extra top ups. We get below minimum but who cares, not ee

@EE Lol. I was offered an even cheaper plan from EE, but I need to cancel this one or I will end up paying for two!

@EE how can I shut down and extra line on my acc as a matter of urgency

@EE can you please advise me why I'm being charged damage cover for a phone in my account when I never requested this. I have separate insurance that covers this so i would like this refunded please

@EE No other network gives you 5G in more places than EE but no other company gives you the headache that EE will. Apauling service and I will never be using them again and will advise against anyone I know using them. Extremely disappointed.

@EE If you spent more time replying to customer complaint forms & less time on social media, you could improve your customer service. I've sent 2 complaints with my details, reply to those. Seems publicly complaining is the only way to get a response these days.

@EE please can you tell me if you are any closer to fixing thd signal issue in the l33 area please,6 days now .getting very frustraiting..

@EE why does my internet keep crashing every 30 minutes it's never happened before than today

@WorkforEE @Plusnet @MarcAllera @EE @bt_uk THE WORST COMPANY TO WORK FOR!! Was forced to resign during the pandemic as I was not allowed to get off during the pandemic. Now I am forced to pay my bill. Could not even get me back into work. HELP ME MARC!!

@EE Then you need to say that in the advert as that is misleading saying all NHS workers are entitled to a discount if they are with your network.