EE Outage Report in Rochford, Essex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Rochford come from postal codes SS4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Rochford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Rochford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (18%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Rochford, Essex, England
The most recent EE outage reports came from the following cities: Basildon, Chelmsford, South Benfleet, Southend-on-Sea, Rochford, Wickford, Stanford-le-Hope, Southminster, Minster, Canvey Island and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Phone | |
| Chelmsford |
Phone | |
| South Benfleet |
Phone | |
| South Benfleet |
Phone | |
| Southend-on-Sea |
Phone | |
| South Benfleet |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Rochford, England
Latest outage, problems and issue reports in Rochford and nearby locations:
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Gundam Builder UK / James Shilingis
(@GundamBuilderUK) reported
from
Great Baddow, England
@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Brian Robinson
(@Robbo_41) reported
from
Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🦦 mega evolution charisard
(@charisphernelia) reported
@EE it was incorrectly suspended, and then locked on the basis that the trust and support team would unlock it and remove the suspension, but it's been weeks and i have only received 1 call to solve it which i missed, so the case is now closed and i still cannot access it
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Grifter
(@Grifter_62) reported
@EE When I know how many days it has been before you fix the fault where i have been without any service I will be in touch for the relevant credit to my account
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⚜️Antony - (Sketch271293)⚜️
(@ant_2712) reported
@EE And yet still no broadband fix huh. Ya know, the fact that even turned on it fails to display router names, and yields ZERO connectivity no matter how many restarts are made. I'm suppose to leave contract early on the 30th.. guess I'm spending the last few days with NO WIFI, JOKE
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⚜️Antony - (Sketch271293)⚜️
(@ant_2712) reported
@EE @meggis18 I'm also having these Broadband issues, it doesn't matter if U restart the router, and it doesn't matter if you get a solid green light, the broadband router name still does not show up.. nevermind appear then disappears. It straight up just does not show.
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Sean
(@thewestwell) reported
@EE Ordered the ps5 gaming bundle and there’s no subscription to ps network for 12 months.
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tankv1z1
(@pierrev1z1) reported
@EE Vodafone is an awful network
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Richard
(@Richard57637390) reported
@EE down again for god sake. Cant make calls to certain numbers
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Henry Churchill
(@mrmrwacky) reported
@EE Yes Im having intermitant internet problems, according to Google its a known problem: "EE SIM not working after a Samsung One UI 7.0 update is a known issue, with reports of users experiencing no signal, call and data problems. Several troubleshooting steps can be attempted"
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Charlotte
(@CVBM022) reported
@EE had a text message to click on message us however it doesn’t let me reply - using as a new customer and as I am deaf and I don’t use relay
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Jamie Button
(@JamieButton23) reported
@EE is the worst network provider I have ever been with! I ordered the iPhone 16 last week for pick up from store for yesterday after waiting an hour in store they told me it wasn’t coming and I’d have it today, to then be told I can’t have it until tomorrow. (1/2)