EE Outage in Rochford, Essex, England

@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

@EE the phone and data service in NN67SQ continues to be problematic. What is being done to improve the service I pay for?

@EE Good Morning - I am receiving mail from EE fo a customer named Anthony Razmos. The address is my home for past 20 years and I do not know any Mr. Razmos. My house is the only property in post code SL1 8DG so there must be an error on your database. How can this be corrected?

@EE Any chance you can sort the signal in margam, port Talbot. It has been awful for weeks!

@EE hi there I’m trying to contact yourselves about a upgrade. I wish to cancel as I can’t get through to yourselves, phone been put down twice in the last 15mins

@chrisMcG4 @EE @LMcgonigall Why are you using a wifi extender? That's your problem

@EE So after about 3 days of messaging, I've just had a phone call about this which just made me more embarrassed about my financial situation and out me I'm a bad mood.... Thanks for thst EE, that'll teach me to moan won't it

@EE phone and data services have been bad since at least Septenber 2020 in the NN67SQ area. You say you know about it and are working on it. Still the service is very poor.

@EE hi I spoke to your technical team as I've been signal issues and they said there was nothing they could do so they would apply a reduction to my bill for the remainder of my contract but my latest bill is for the usual amount despite having signal issues since 8 january

@EE hi, should I be getting calls from BT open reach concerning the speed of my internet or is it yer another scam? They claim I am an indirect customer of theirs.

@EE is your network down in WA3? Haven't had a consistent signal for a few days now