EE outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent EE outage reports came from the following cities: Chatham, Rochester, Gillingham, Southend-on-Sea, and Rayleigh.

City	Problem Type	Report Time
Chatham	Internet	21 hours ago
Rochester	Phone	6 days ago
Gillingham	Internet	6 days ago
Rochester	Internet	12 days ago
Gillingham	Internet	26 days ago
Southend-on-Sea	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Brian Robinson (@Robbo_41) reported 5 minutes ago from Mayland, England

  @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

• 
  Matt Buckland (@ElSatanico) reported 8 minutes ago from Thundersley, England

  @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

• 
  Teddy (@Teddy_Nicoll) reported 10 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Nicky Hanson (@HansonNicky) reported 11 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

• 
  Tobias Cook (@tobycook17) reported 13 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  Sue Adams (@sue_adams_) reported 19 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Lauren T💫 (@Lozzabish95) reported 19 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  Joe (@chubbyjoeforza) reported 20 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Andy Baker (@AndyBakerRC) reported 23 minutes ago from Gillingham, England

  @EE is there an issue with your network as dont seem to be receiving text messages.

• 
  Ayoola Badmus (@BadmusAyoola) reported 26 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  FatLee (@fatlee1989) reported 32 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Luci-Ann (@lucy_anne95) reported 33 minutes ago from Rochester, England

  @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

• 
  Rob Cockerton (@bertie_cee) reported 36 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Ayoola Badmus (@BadmusAyoola) reported 38 minutes ago from Minster, England

  @EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞

• 
  Amy✨♏️ (@acjr24) reported 40 minutes ago from Basildon, England

  Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

• 
  Steve Nightingale (@nightingalesj) reported 51 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  Ann Henderson (@Annhackett6) reported 51 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  David Golding (@Onslowhouse) reported 52 minutes ago from Althorne, England

  I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

• 
  Ayoola Badmus (@BadmusAyoola) reported 58 minutes ago from Minster, England

  @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

• 
  Matt Bourne (@MattBourne_) reported 58 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eirian Jones (@OspreylianBlue) reported 5 minutes ago

  @EE just enquired about the deal on offer for 50GB and free EU roaming in your Carmarthen branch to be told it’s for new customers only. Poor service for us loyal customers

• 
  molly⁷ ☆ 41 (@adaptat1ons) reported 5 minutes ago

  @EE DONT DO THIS TO ME I HAVE **** TO DO BRO

• 
  Stuart Smith (@Galaxy42_) reported 6 minutes ago

  @EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.

• 
  Erika Braverman (@ErikaFromMurica) reported 10 minutes ago

  @EE I'm stuck in a doom loop with the EE Diagnostics bot trying to get broadband help. It asks me a question, I answer the question, then it starts the whole thing all over again - help!

• 
  Jules Ehrhardt (@ezyjules) reported 10 minutes ago

  @EE Let’s publicly detail your incompetence here. - Ordered fiber for my parents Feb 11 with 7th gen Pro equipment - Engineer never showed up - Ordered again May 18 and you downgrade equipment to 6th gen Plus - Engineer shows up, ignores my written instructions and installs fiber cable / box into the wrong part of the house. Leaves job incomplete - Next engineer shows up, who I speak with on phone, and says someone will return to move to correct location - Next engineer shows up, does not move install location, sets up wrong equipment, does not setup WiFi extenders, does not setup old WiFi network name - You kill the old internet account, leaving my 85 yr old father without internet, tv, security, or emergency health systems - All whilst we are dealing with massive family health emergency - Absolutely bloody useless, uncaring, lazy, callous, incompetent, and all the things

• 
  Sean hgxn (@sean8lfc) reported 12 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, licking after a few hours we found a spot with wifi. Now to figure out how we contact our Airbnb within any network cover :) awful

• 
  Yokenthwaite (@BayXXIV) reported 17 minutes ago

  @EE @Dykediaries69 Funny you mention that I tried your online support and I tried your "team" via the phone no help was provided as still having the same issue.

• 
  David (@davidofsussex) reported 20 minutes ago

  @StupidNeilAgain @DaniYesod @EE Just tell the automated voice recognition thing “I want to cancel my contract” and you’ll be through to a person in a jiffy.

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 20 minutes ago

  @EE I rang on the 6th and told you when the issue for me first started - it’s not just today I can’t connect. I pay a lot every month for the “plus” service for the abroad element and it’s not worked for almost two weeks

• 
  Patty (@ale2883) reported 21 minutes ago

  @EE roaming is down, can’t call to report the issue and have tried everything from restarting my mobile phone etc, I need it for work and it’s been like this for over 2 hrs