EE

EE Outage Report in Canvey Island, Essex, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canvey Island, Essex, England 11/05/2025 18:00

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canvey Island, Essex, England

The most recent EE outage reports came from the following cities: Gravesend, Gillingham, Southminster, South Benfleet, Billericay, Basildon, Chatham, Rochester and Southend-on-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Internet
United KingdomGillingham Wi-fi
United KingdomGravesend TV
United KingdomSouthminster Phone
United KingdomSouthminster Internet
United KingdomSouth Benfleet E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hendryx 👩🏻Zoe 🐱Yuri 🦄Huffles (@hendryx) reported

    @EE my contract ends on 14/July meaning I should be able to do a standard upgrade right now (within 45 days) but your website says I can’t. Can someone there please fix my account so I can pick a new tarrif and/or upgrade via the website please?

  • Crazy_DavidP David Preston (@Crazy_DavidP) reported

    @EE well that didn't go your way did it. %G router faulty, instead of Fix, you want ombudsman service. Instead of replace and you forgot I can end 3 contracts today. Ouch. Your loss not mind. Best Service 8 years in a row, #Bullshit

  • crywithstyle Hannah (@crywithstyle) reported

    The sooner my EE contract ends the better. Sick of the agents on the chat support talking to you like you’re stupid then basically calling you a liar about texts you have apparently received. The customer service is shocking @EE

  • IsabelM73576426 Isa Morr Bea (@IsabelM73576426) reported

    @EE Online upgrades are not working .. a message came up this is embarrassing try again later. My daughters phone stopped working and I m just fed up with EE and the same happened last week when I tried the upgrade. There are no stores near me.

  • deadheaddraven DeadHeadDraven (@deadheaddraven) reported

    Is @ee / @WeAreOpenreach allowed to just cut off my internet access if I have paid all my bills and told them several times not too? @CitizensAdvice can you help in any way?

  • McIntosh141 Brian (@McIntosh141) reported

    @EE your customer service tonight is shocking. You’ve lost a customer.

  • Timsimpson84Ts Tim Simpson (@Timsimpson84Ts) reported

    @EE your customer service is shocking. Maybe spend abit more on it instead of paying Kevin Bacon to do your adverts.

  • IsabelM73576426 Isa Morr Bea (@IsabelM73576426) reported

    @EE Having problems upgrading phones for myself and family. Not good enough and I see others with same issue.

  • A515A_O Zee (@A515A_O) reported

    @EE In your Strand store trying to return this contract phone because I’ve been having connectivity issues! Store manager has been very dismissive and not helpful. Please help!

  • annab3l_maisi3 Annabel Smith (@annab3l_maisi3) reported

    Unbelievably poor service from the @EE store this afternoon #robbingbastards