EE Outage Report in Canvey Island, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (39%)
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Internet (36%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent EE outage reports came from the following cities: Gravesend, Basildon, Rochester, Gillingham, Southend-on-Sea, Hockley, Billericay, South Benfleet, Chatham, Southminster and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Phone | |
| Basildon |
Phone | |
| Rochester |
Internet | |
| Rochester |
Wi-fi | |
| Gillingham |
Phone | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Chadwick
(@JonD_Chadwick) reported
@EE Your app doesn't work either What has happened to EE The entire company is a mess
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Misslemon
(@Misslemon638162) reported
@MarinaPurkiss @EE just cancel the direct debit and switch suppliers , make them chase for the money and prove she owes it , youll go round in circles trying to get a complaint heard offcom will be like the ombudsman , not interested and will do nothing .
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simone
(@twentysixbux) reported
@ferguson2811 @MarinaPurkiss @EE They’ll find new ways all the time J, it’s awful! I never answer any number I don’t recognise.
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Gemma-Lou
(@GemmaKennelly) reported
@EE can you please help me - new customer trying to set up a sim - data is showing & working but not calls and/or texts?
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J Bluenose
(@NorseSon) reported
@TVK_Performance @MarinaPurkiss @EE This isn’t a complaint to EE, it’s an example of their customer service.
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edward price
(@EdwdPrice) reported
@MarinaPurkiss @EE I had an electric company try and charge me 4 times the total existing meter reading as an estimate. That for a supply where I use almost nothing. Utilities and communications are operating like broken companies, presumably because they think they can just get away with it.
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🕷️
(@UniversalEvent) reported
@EE @MarinaPurkiss I'm really sorry that your mum has been so let down by the service. Fixed that for you.
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Andrew Stevenson
(@Andrew_Stevenso) reported
@MarinaPurkiss @EE @EE send me bills for a home broadband service that they never installed because the Openreach engineers couldn't find an equipment cabinet, in fact they suggested I try Virgin. They've now put a debt collector on to it but I'm not paying for a service I haven't received.
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_Lotusflower_ 🪷
(@lotusflowerldn) reported
@EE @MarinaPurkiss Don’t just look into. Refund her immediately with a written apology for abusing and defrauding the elderly. Your reply above is appalling too. Own it. Sorry we let your mum down with such poor service.
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Chaoman
(@AVSHorizons) reported
@EE @MarinaPurkiss Why do people need to tweet their issues publically to get basic customer service?