EE Outage Report in Canvey Island, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (34%)
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Total Blackout (14%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent EE outage reports came from the following cities: Hockley, Billericay, Gravesend, South Benfleet, Chatham, Southend-on-Sea, Southminster, Rayleigh, Rochester, Gillingham, Basildon, Rochford, Grays, Wickford and Stanford-le-Hope.
| City | Problem Type | Report Time |
|---|---|---|
 Hockley |
Phone | |
| Billericay |
Wi-fi | |
| Gravesend |
Phone | |
| South Benfleet |
Internet | |
| Chatham |
Internet | |
| Southend-on-Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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David Golding
(@Onslowhouse) reported
from
Althorne, England
I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cjh441
(@Cjh441) reported
@EE is there a problem with your network at the moment. I cant make calls or connect to the internet?
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James Terry 💙
(@REALjamesterry) reported
@EE why is your broadband so poor? 1gb package and currently getting 13mb. I'd lol but you know...
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ROB
(@GreenRob84) reported
@EE hello is there a problem with your website as i appear to be blocked from accessing your site :O
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Lisa Dorothy
(@LisaDorothy8) reported
@EE Why should I have to waste time in a queue calling for you inadequacy? Your engineer turned up on Monday and luckily my other half could get home to meet him. The week before you came on the Wednesday when it was booked for Thursday and never told us so we missed apt spot
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Nicola Lidbetter
(@NickyNunes447) reported
@EE just experienced dreadful customer service for your team. Kept me on the phone 30 minus only to tell me they can’t help & call back. Manager can’t come to the phone apparently.
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Melissa M
(@MellyM_87) reported
@EE Hi Suzie, luckily one of your online chat colleagues sorted the upgrade for me as the website refuses to work. This definitely needs sorting as looking at your EE community page I am not the only customer with this issue. I have the EE app and get exactly the same issue there!
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foy
(@stuart_foy) reported
from
Barnet, England
@EE my London Underground WiFi connection stopped connecting as of yesterday. I've tried forgetting and re-adding the EEWiFi-Auto network multiple times. Any idea what's up?
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Amanda
(@HappyJoyfairy) reported
@EE hi no phone signal for a couple of days? Can you help please?
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Shmergel Flonk
(@shmergel) reported
Trying to make a call from a train in the UK is just a waste of time. I know this but I still attempted it this evening. Lost the signal and the call dropped just at a critical moment. Times that by a zillion and dip it in something brown @EE 😠
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Keith Pates
(@KeithCP2) reported
@EE What do you suggest now, some stuff has gone from the phone, and still no keyboard told me to buy a new phone, I can't afford one on Universal Credit, can you help in anyway, when bill is do could do that on laptop which I am on now, and pack renewel either ring or laptop