EE Outage Report in Canvey Island, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent EE outage reports came from the following cities: Grays, Stanford-le-Hope, Gravesend, Sheerness, Rochester, Chatham, Canvey Island and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Phone | |
| Stanford-le-Hope |
Wi-fi | |
| Gravesend |
Phone | |
| Grays |
Phone | |
| Grays |
Wi-fi | |
| Sheerness |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Hatton
(@dannyh211189) reported
@EE Seeing as a newer model phone on the exact same terms is currently offered at £25 per month less than my current contract, that's bollocks and you will be losing a customer at the end of my contract
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Joseph Naylor 🌈
(@ScouseGrooveboy) reported
@EE why is myee down 😒
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Mac
(@GrahamBlundell2) reported
@Paulc2nd @mbison22 @EE For anyone thinking of doing this They have your account number and sort code and restart payments if you cancel your direct debit, you would need to tell the bank that your card was lost so you get a new account number, would be easier to move banks
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Jo 🇬🇧
(@joannebenbrook) reported
Loosing my rag with @EE broadband been **** for days now
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Mick McCarthy
(@MJMCC81) reported
@EE @Google are a Joke, had a pixel 6 pro, for 6 months, it was kept in a case and placed in my side pocket when not in use, some how the phone got bend in it, causing internal damage, phone no longer works, and both are saying warranty don't cover it, not my fault #Joke
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Nath
(@nath0r) reported
@EE are you able to cancel my Apple Watch plan please? I don’t have time to call to do it.
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Injusa06
(@injusa08) reported
@EE Please release me from my contract ASAP. You have confirmed that you have received my the phone but won’t administer my exit. Please, please help
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CAPTAIN
(@THE_CAPTAIN1966) reported
@Brad13yT @EE Most expensive network around . Very close to leaving myself after 15 years as they putting mine up as well and yet the service they supply these days is utterly awful
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Kevin Blake
(@Blake_kj) reported
@EE to all my contacts be careful when upgrading your phone, this lot send a new phone with a sim, we tell them we will keep our numbers, they then charge you £10 a month for each of the unused sims, and after 5 years you contact them they cancel the sums and keep the £1000 ?
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Christian Breyley
(@RedChris91) reported
Is it just me or is it impossible to upgrade on @EE online shop or app. Been trying for Days... Always down.