EE outages and service status in Thundersley, England

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thundersley, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Chelmsford, Sheerness, Leigh-on-Sea, Wickford, Gravesend, Southminster, South Benfleet, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Total Blackout	4 hours ago
Chelmsford	TV	1 day ago
Sheerness	Total Blackout	21 days ago
Leigh-on-Sea	Internet	28 days ago
Southend-on-Sea	Wi-fi	29 days ago
Southend-on-Sea	Internet	29 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

• 
  Wayne Hunt (@WHunt2002) reported 14 seconds ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  Sue Adams (@sue_adams_) reported 1 minute ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  James M (@mindsgonewild) reported 10 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Steve Nightingale (@nightingalesj) reported 11 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  Monika Matis (@monikamatis) reported 12 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  Bekah Chloe (@BekahChloe7886) reported 15 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  lorraine langridge (@lorraine_acorn) reported 19 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Phil (@feyipuk) reported 21 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  Laurie Staerck (@StaerckLaurie) reported 27 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 27 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Ayoola Badmus (@BadmusAyoola) reported 28 minutes ago from Minster, England

  @EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞

• 
  Nic Foakes (@Nicsboys2) reported 35 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  Paul Parker (@paulparker81) reported 35 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Kate England 💙 (@kate_england) reported 35 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  David Golding (@Onslowhouse) reported 39 minutes ago from Althorne, England

  I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

• 
  FatLee (@fatlee1989) reported 40 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Matt Bourne (@MattBourne_) reported 40 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  lee jones (@jonesy23) reported 45 minutes ago from Chelmsford, England

  @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

• 
  chris harrington (@charrington007) reported 49 minutes ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  Chloe Ahmed (@ChelmsfordAhmed) reported 53 minutes ago from Chelmsford, England

  I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ben widdowson (@benwiddowson) reported 2 minutes ago

  @EE @ianclatworthy Hi Ian. First off sorry for your loss. Could I suggest emailing their CEO. I'm sure you've probably already thought of that but going down that route has proved fruitful the last time I hit the brick wall with EE.

• 
  Cathy Joslin (@CathyJoslin) reported 2 minutes ago

  @EE Hi hope you can help I’m not receiving OTP passwords from my bank

• 
  Julie F (@jvfisher59) reported 3 minutes ago

  @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

• 
  Steve Jay 🚫 by CRT 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (Starmer out)!! (@s1l2j) reported 6 minutes ago

  @EE this is my internet yet again. It’s absolutely rubbish, and I even pay extra for preferential signal. Diabolical service, and only word spaghetti rather than a fix! The postcode is Nn7 3fg

• 
  Charles (@Charleslaws) reported 7 minutes ago

  @EE Hi please remove your service from my computer.

• 
  Reza Mohammady (@RezaMohammady_M) reported 11 minutes ago

  @EE Why are you not answering now ? Or this is just a bot to keep people busy? I want to know why I will be charged for the device I have already paid, including interest cause you have put that on a contract which you sent me a letter too late to cancel ?

• 
  Karen Loughridge (@KLearn) reported 13 minutes ago

  Don’t often take to X but I’m beyond frustrated with @ee Business Customer Service response today. I don’t mind any company making human errors, but the true test is how they manage their customer response…call centre and chatbot epic fail! Shoulda gone to @Vodafone

• 
  Mo (@mohoosenplus) reported 16 minutes ago

  @EE my number won’t work for iMessage help 😞

• 
  mumtaz khan (@nayah_2010) reported 17 minutes ago

  @EE worst customer service ever will never go with you again

• 
  sarah easton (@saraheaston1984) reported 19 minutes ago

  @EE Where is my phone? Ordered Wednesday, no update. Phone and got told I would get a text yesterday still nothing. Terrible service