1. Home
  2. Companies
  3. EE
  4. Thundersley, England
EE

EE Outage Report in Thundersley, Essex, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Thundersley, England

The most recent EE outage reports came from the following cities: Leigh-on-Sea, Southend-on-Sea, Chelmsford, Wickford, Gravesend, Southminster, South Benfleet, Grays, and Stanford-le-Hope.

CityProblem TypeReport Time
Leigh-on-Sea Internet 3 days ago
Southend-on-Sea Wi-fi 4 days ago
Southend-on-Sea Internet 4 days ago
Southend-on-Sea Internet 4 days ago
Leigh-on-Sea Phone 13 days ago
Chelmsford Phone 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

  • paulparker81
    Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • StaerckLaurie
    Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • ElSatanico
    Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • charrington007
    chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • nourishworkplce
    🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • HansonNicky
    Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • BSportsphotos
    Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • JackHorrey
    Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • nightingalesj
    Steve Nightingale (@nightingalesj) reported from Billericay, England

    @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

  • jonesy23
    lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • WHunt2002
    Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • fatlee1989
    FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • kikidee84
    kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • Onslowhouse
    David Golding (@Onslowhouse) reported from Althorne, England

    I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • carmelsmiff1
    Carmel Smith (@carmelsmiff1) reported

    @EE Not working for me for 24 hours - want to talk to you about contract but seems to be impossible

  • feisal_mahmood
    it's over (@feisal_mahmood) reported

    @EE @MartineStigter That number doesn't work can't through to your number

  • SullySullSull
    Mike Sullivan (@SullySullSull) reported

    @EE Still not working here in Exeter, Devon. Coverage checker says all is fine, but can’t even get through to 150. Look forward to a reduction on my bill asap please.

  • JamesBentley700
    James Bentley (@JamesBentley700) reported

    If @EE were anything like a decent company they’d put a pinned message up top, and admit there is a serious problem for the second day running. But they’re not, and don’t want to put potential customers off by admitting their current customers haven’t had a phone for two days #EE

  • TheLoneRanger00
    Adam King (@TheLoneRanger00) reported

    @EE I've been waiting in for an engineer for my broadband, to receive a call saying he can't find a parking spot so I'll have to re-book, except I can't get through to any of your numbers to re-book, nor complain. Great Service!!

  • IronEagle100
    Raf10 (@IronEagle100) reported

    @EE I’m not able to make it receive calls on my phone, how can I contact ee support?

  • tee_25s
    Tee 🔴 (@tee_25s) reported

    @EE I still can’t make or receive calls for a second day. I’ve rang your customers multiple times and either can’t get through, or on hold for hours and then you cut the call. Disappointing and disgraceful customer service but still happy to take our money 🤬.

  • gallytwitt
    gally (@gallytwitt) reported

    @EE London is STILL DOWN no calls in or out can only use mobile data so having to use WhatsApp! Hospitals and GP surgeries DON'T USE WhatsApp!!

  • gallytwitt
    gally (@gallytwitt) reported

    @EE what is going on with the network, London is still down with no incoming or out going calls ONLY data calls/messages via WhatsApp.. unable to reach your customer service and all the while you state to news outlets and online that the outage have been resolved and all's good?

  • Solsolo4
    Sol solo (@Solsolo4) reported

    @EE Dear @EE my mobile service stopped working on 23 July & according to bbc you have a major issue. Why no updates on your media. What is going on @offcom do you know?