EE

EE Outage Report in Thundersley, Essex, England

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thundersley, Essex, England 06/05/2025 19:40

June 05: Problems at EE

EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thundersley, Essex, England

The most recent EE outage reports came from the following cities: Grays, Chelmsford, Basildon, Billericay, Gravesend, Southend-on-Sea, South Benfleet and Burnham-on-Crouch.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrays Internet
United KingdomChelmsford E-mail
United KingdomBasildon Phone
United KingdomBillericay Phone
United KingdomChelmsford Phone
United KingdomChelmsford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

  • anulikesstars Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • kikidee84 kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • GundamBuilderUK Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • StaerckLaurie Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • HansonNicky Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • nightingalesj Steve Nightingale (@nightingalesj) reported from Billericay, England

    @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • ElSatanico Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • Onslowhouse David Golding (@Onslowhouse) reported from Althorne, England

    I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dmills87 Dean Mills (@dmills87) reported

    @EE will the new iphone 13 be sold locked or unlocked from your network?

  • seafordroly roly (@seafordroly) reported from Eastbourne, England

    @EE evening, is there an issue with the Samsung s21 ultra stock. I ordered mine last week and still haven't received it or any order update.

  • snaicitilopprac N (@snaicitilopprac) reported

    @EE My wifi/broadband has been absolutely horrendous the last 3 weeks. Cut off every video call and load times are awful. Can't get through to customer service. Can you please urgently help!

  • Greyhound_One The Brig (@Greyhound_One) reported from Bourne, England

    @EE and @ThreeUK 4G broadband down again during the day where I live (and work). That’s 9 days in a row now. Just surviving on antiquated BT broadband at 1mbps. It’s hopeless. I also shouldn’t be paying for 3 different broadband providers but that’s a whole other issue.

  • MisterHPrimary Alex (@MisterHPrimary) reported

    Absolutely appalled with @EE's customer service. Helped purchase a SIM-only deal and had nothing but issues and poor aftersales care since. Nobody seems willing to help. Absolutely shocking considering the fact I've been a customer for 15+ years! 😠

  • Catheri61359019 Catherine S (@Catheri61359019) reported

    @EE EE customer service are rubbish have sent private messages no reply!!! Disabled person here needs assistance and ignored.

  • hax55 dhax (@hax55) reported

    @NadineDorries @BorisJohnson Thanks for that info Nadine, but it doesn’t help when my download speed is 2 mb per sec. Maybe you can congratulate yourself when everyone has super fast broadband. I don’t get a discount from @EE for the poor service provided. I pay like everyone else.

  • YawnoftheDad Anthony Crook (@YawnoftheDad) reported from Urmston, England

    @ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.

  • Hutch_Mansell Hutch (@Hutch_Mansell) reported

    .@EE the day I get to leave you guys will be the greatest day around!!! Your service is atrocious, breaky voice calls, no service, barely three bars of signal!!! So bad!

  • acetrigger Ace (@acetrigger) reported

    @ee having been with you for 17 years very disappointed that even of pre launch order day my pre order is delayed by 1 month. I ordered with 1:30min of the lines opening and was also delayed by your systems being down. I give up not bothering to pre might just cancel. #waste