EE Outage Report in Thundersley, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thundersley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thundersley, Essex, England
The most recent EE outage reports came from the following cities: Basildon, South Benfleet, Brentwood, Grays, Stanford-le-Hope, Gravesend, Sheerness, Rochester, Canvey Island and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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Amy✨♏️
(@acjr24) reported
from
Basildon, England
Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Chloe Ahmed
(@ChelmsfordAhmed) reported
from
Chelmsford, England
I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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David Golding
(@Onslowhouse) reported
from
Althorne, England
I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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💙 Aminta Townshend
(@mintatown) reported
12 weeks of disruption to mobile signal in TW12 with still no clear plan for resolution. Thousands of customers requesting refunds on subscription charges. When will it end @EE? #EE #failingcustomers
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GB. Grumpy but hopeful.
(@gordonbruce7) reported
Hi @EE, There seems to be a problem with your mast at Acharonich/Ulva Ferry on the Isle of Mull. There’s no 4G from this mast at all, so I can’t report via the My EE app. The signal from Tormore is consistently poor, to the extent that I can’t log in to My EE from there either.
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Adam D #Player22
(@adamskimunkey) reported
@EE can you send our carrier updates please? Everyone I’ve spoke to with iPhone pro 12 has no network.👍
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Daniel
(@dpt0074) reported
@EE got to be the worst network out there for customer service, promised to be called back to investigate my complaint to only be texted at 9pm my complaint has been close but if I feel this is wrong please call 150, just called & your lines close at 9pm, what a piss take u are
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JustJames
(@ItsJustJames0) reported
@suleiman_osman1 @EE I've experienced all those issues. I won't be renewing my contract with them at the end of the year.
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charlie
(@charlieLfarley) reported
Dear @EE is there an easier way to gift data than on your website, it is always so slow and verging on unresponsive! Painful.
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Sam 🥚
(@Medrum101) reported
How can someone not living at your address be able to cancel your internet package. And how can @EE assure us that we will be connected in two weeks then that two weeks pass and be told again oh your contract was cancelled! Guess I’ll wait another two weeks for the same thing?
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Treezy
(@TreezyMaNeezy) reported
@EE please fix the 4g in my area, currently 1 bar of signal, have sent dm
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Solo Mama
(@soloparentuk) reported
@EE hiya, what happens when changing name on a contract that’s been held for around 20 years? Is it possible to keep loyalty discounts etc or would it effectively’reset’ the account back to a new one? Is it better to change name or cancel and start over? Asking for a friend x
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Matt Clark
(@Matt_27) reported
@EE hi, In the MyEE app, it keeps showing the wrong name under my account. Can I send a screenshot in a DM and resolve this issue? Thanks!