EE Outage Report in Thundersley, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thundersley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thundersley, Essex, England
The most recent EE outage reports came from the following cities: South Benfleet, Southend-on-Sea, Rochester, Chelmsford, Gravesend, Billericay, Basildon and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Gundam Builder UK / James Shilingis
(@GundamBuilderUK) reported
from
Great Baddow, England
@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Hannah Hawkins
(@hanahawkins) reported
from
Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Howard
(@howardgunn) reported
@1PaulJ_ @MarcAllera @EE I considering the other way Paul. Been with EE/Orange for 20+ years. For the last 5 years it's been going downhill on signal strength, stability and data availability. What's changed within the last 5 years? BT?!!
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Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮
(@Nickpurn300) reported
@EE If only it was the other day. It's every day and has been since January 2022. There is a problem in my home area which EE have accepted, which they have been working on since the 5th of January 2022. Ee has offered to cancel contract 3 times, but subsequently refused, most 1/2
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Paul J✌️
(@1PaulJ_) reported
@MarcAllera @EE Please buy me out of my vodaphone sim and ill never leave you guys again, honestly
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Stupid Sexy Flanders
(@miserablebastad) reported
Seriously tho @EE you email me saying the direct debit failed when my account is closed and at 0 and the DD is also at 0??? I've called like three times asking ya'll to just leave me be cos I am no longer on your network ffs
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Craig Hicks
(@craig_hicks) reported
@EE is there currently a problem with Wi-Fi calling? Nothing just outside Southampton
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💜
(@John_Ogilvie) reported
@EE are you broken just now? #nointernet
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Elliott Whattingham
(@ellswhatt) reported
So the time of the year has come round again and the process is worse than ever. Congrats @EE on making your awful experience of upgrading even worse.
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Big Gun
(@BigGun170) reported
@EE Too late now 48 hours later I've already sorted it as he couldn't be without a phone this long. Terrible customer services. Thanks for nothing.
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Creventa
(@creventa) reported
@TheReturnOfLCF @VodafoneUK @ee call centre staff nearly all WFH from home now, have done since about 2 weeks into April 2020. They are bang on with support and don't suffer from such issues. Being as they are a communications technology company and all that.
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Marc Allera
(@MarcAllera) reported
That includes @EE being the first mobile network to offer Apple One as part of a mobile package, with the Full Works plan for iPhone. Our customers can get all of Apple’s subscription services in one simple plan: Apple Music, Apple TV+, Apple Arcade, iCloud+ and more.