EE

EE Outage Report in Thundersley, Essex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thundersley, Essex, England 02/06/2025 08:40

February 06: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thundersley, Essex, England

The most recent EE outage reports came from the following cities: Brentwood, Canvey Island, Rochester, Gravesend, Basildon, South Benfleet and Sheerness.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrentwood TV
United KingdomCanvey Island Internet
United KingdomRochester Internet
United KingdomGravesend Internet
United KingdomBrentwood Phone
United KingdomRochester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • GundamBuilderUK Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • anulikesstars Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Peeka78 Simon Roskilly (@Peeka78) reported

    @EE our EE Broadband WiFi is very slow. Is there any issues?

  • stikdragon Stik (@stikdragon) reported

    @EE how can i find out the location of your 5G masts in Grantham? i want to work out if i can see one from my house and be able to switch to a 5G service

  • VickyBurrows Vic Burrows (@VickyBurrows) reported

    @SaKaLaZaNas @Johnson23Luke @EE Hi 👋🏻 it may have some free ones him to use to get used to the controller. I’ve not tried mine yet. But my friend said it had some games pre- installed to help get used to the gameplay.x

  • ntcolour N (@ntcolour) reported

    Opening an account with @EE was quite possibly one of the worst things I’ve ever done. 1) I opened a sim only account and delivery was scheduled for a few days time but it never arrived. So I called them to cancel the contract because I opened an account elsewhere

  • Amy_compton_ Amy Compton (@Amy_compton_) reported

    @EE Would be nice if I had more than 1 bar of signal wherever I went including my house

  • DaveD22786161 Dave D (@DaveD22786161) reported

    @EE need some help but can’t get through. Paid for pack for a sim and entered my pac code got the new sim yesterday but no data and number hasn’t come across. How long should it take?

  • zoe_bleasdale Zoë 🏴󠁧󠁢󠁳󠁣󠁴󠁿🗽 (@zoe_bleasdale) reported

    Constantly getting texts from @EE about improving service in my area but forever having no signal because of it. What am I paying for?

  • Sylvio55620762 Sylvio (@Sylvio55620762) reported

    @EE worst service ever !!!! Do not come to EE. Simple things become nightmare and they have no solution....

  • shaundon_ramsay Shaun Owen 💙 (@shaundon_ramsay) reported

    @EE help, I’m abroad and can’t dial out New customer

  • AstwickAdam Adam Miller (@AstwickAdam) reported

    @EE You let me down earlier this year, not delivering an iPad on my personal account… now you’re driving my staff up the wall trying to buy something for the business. You used to be brilliant for customer service. Seriously tempted to go to @VodafoneUK - should I? Opinions pls