EE outages and service status in Thundersley, England

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thundersley, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Rayleigh, Chelmsford, Sheerness, Leigh-on-Sea, Wickford, Gravesend, Southminster, South Benfleet, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	3 hours ago
Rayleigh	Phone	1 day ago
Southend-on-Sea	Total Blackout	2 days ago
Chelmsford	TV	3 days ago
Sheerness	Total Blackout	23 days ago
Leigh-on-Sea	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

• 
  FatLee (@fatlee1989) reported 32 seconds ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 1 minute ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  kealey (@kikidee84) reported 10 minutes ago from Southend-on-Sea, England

  @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

• 
  Joe (@chubbyjoeforza) reported 10 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Lauren T💫 (@Lozzabish95) reported 11 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  Ayoola Badmus (@BadmusAyoola) reported 15 minutes ago from Minster, England

  @EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞

• 
  Ann Henderson (@Annhackett6) reported 16 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  Anuradha Damale (@anulikesstars) reported 30 minutes ago from Brentwood, England

  Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

• 
  Phil (@feyipuk) reported 31 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  Ayoola Badmus (@BadmusAyoola) reported 34 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  Tobias Cook (@tobycook17) reported 35 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 36 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 37 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

• 
  Ayoola Badmus (@BadmusAyoola) reported 38 minutes ago from Minster, England

  @EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.

• 
  Steve Nightingale (@nightingalesj) reported 39 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  Wayne Hunt (@WHunt2002) reported 41 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  Ayoola Badmus (@BadmusAyoola) reported 41 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  Hannah Hawkins (@hanahawkins) reported 47 minutes ago from Brentwood, England

  @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

• 
  Monika Matis (@monikamatis) reported 48 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  Brian Robinson (@Robbo_41) reported 56 minutes ago from Mayland, England

  @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony Crystal (@TonyCrystals) reported 7 minutes ago

  @Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.

• 
  Gordon Murdie (@GordonMurdie) reported 8 minutes ago

  @EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.

• 
  Seb (@SebParkinson) reported 8 minutes ago

  @EE I'm already on with a formal complaint about my abysmal service. Hoping you'll let me out of my contract so I can go with a provider that actually delivers what the customer is paying for.

• 
  huw (@jonsie) reported 9 minutes ago

  @EE here's a great CX problem for you. I am not your customer. Your new customer has (hopefully accidentally) used my email account to register for your services, so I have 8 emails from you - including NOW and Netflix. And there is no easy way to tell you this!!!!!

• 
  Billy Hawes (@Billyhawes) reported 10 minutes ago

  I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles

• 
  Queen Marie 21st👑❤ (@Mariexxxx21) reported 12 minutes ago

  @virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄

• 
  Jon (@RealJKay) reported 16 minutes ago

  So I have people who sometimes can’t connect to me. Says number doesn’t exist. I then have people calling me and saying they have a missed call from my number when I haven’t called. @EE how do I actually get this resolved? The number has a routing issue that no one will help sort

• 
  ggg (@LeiSnoby) reported 18 minutes ago

  @EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue

• 
  fiercebadger64 (@fiercebadger64) reported 19 minutes ago

  @EE Albania is a problem for calling ! see your own commutity chats you are not helping me in an emergency situation U ARE NOT HELPING

• 
  🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported 20 minutes ago

  @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract