EE Outage Report in Thundersley, Essex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thundersley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (36%)
-
Internet (34%)
-
Total Blackout (18%)
-
Wi-fi (8%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Thundersley, Essex, England
The most recent EE outage reports came from the following cities: Basildon, Chelmsford, South Benfleet, Billericay, Southend-on-Sea, Rochford, Gravesend, Grays, Brentwood, Wickford, Stanford-le-Hope, Rochester, Southminster, Minster and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Phone | |
| Chelmsford |
Phone | |
| South Benfleet |
Phone | |
| South Benfleet |
Phone | |
| Billericay |
Phone | |
| Southend-on-Sea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
-
Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞
-
Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.
-
Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
-
Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
-
Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
-
Mr Elon
(@William59287871) reported
from
Brentwood, England
@EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??
-
Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
-
The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
-
The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
-
SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
-
Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
-
Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
-
Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
-
Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
-
Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
-
Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
-
Hannah Hawkins
(@hanahawkins) reported
from
Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
-
Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
-
Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
-
Gundam Builder UK / James Shilingis
(@GundamBuilderUK) reported
from
Great Baddow, England
@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Yvonne GrimshawBaker Ba Hons, Ma
(@YGBAKER) reported
@EE @bt_uk cancelling my tv and broadband tomorrow, cannot watch the ladies final on any channel as it’s so glitchy!!! Have to watch in my phone! 🤬 terrible as usual
-
GEORGE GRIFFITHS
(@GEORGEGRIF26827) reported
@EE Is phone signal ment to be fixed? I still can't get any signal or data. I've restarted my phone multiple times.
-
Mr G
(@Taffinexile) reported
@EE Leave me hanging on for an hour then cut me off? My phone is literally the difference between life and death. Any changes in condition require me to Immediately call doctors. Well done, you've just lost a life long customer.
-
Jay
(@acehoodflow) reported
@EE Hello - I have moved to another network and used a pac code from EE Will this automatically cancel my watch plan? Thanks
-
Nasif Maya
(@NasifMaya1) reported
@EE my wifi is still down????? home
-
Danny Lambert
(@Lambert8Danny) reported
@EE Mine still not working
-
Forrest
(@ryanmcmullan53) reported
@Danelicious @EE Are you able to send text messages? My wife's has been down for days
-
🦦 mega evolution charisard
(@charisphernelia) reported
@EE I already submitted one yesterday but it said it would take 7 days to hear back. I am rapidly running out of time before my contract prices rises so I would like a quicker solution please, given that it has already been 3 weeks and no solution
-
🦦 mega evolution charisard
(@charisphernelia) reported
@EE it was incorrectly suspended, and then locked on the basis that the trust and support team would unlock it and remove the suspension, but it's been weeks and i have only received 1 call to solve it which i missed, so the case is now closed and i still cannot access it
-
Grifter
(@Grifter_62) reported
@EE When I know how many days it has been before you fix the fault where i have been without any service I will be in touch for the relevant credit to my account