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EE Outage Report in Thundersley, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thundersley, Essex, England 12/21/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thundersley, Essex, England

The most recent EE outage reports came from the following cities: Brentwood, Grays, Stanford-le-Hope, Gravesend, Sheerness, Rochester, Canvey Island and Longfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrentwood Internet
United KingdomGrays Phone
United KingdomStanford-le-Hope Wi-fi
United KingdomGravesend Phone
United KingdomGrays Phone
United KingdomGrays Wi-fi

Community Discussion

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EE Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

  • kathmerchant MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • monikamatis Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

  • kikidee84 kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • StaerckLaurie Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • ElSatanico Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • kathmerchant MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

  • nightingalesj Steve Nightingale (@nightingalesj) reported from Billericay, England

    @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

  • HansonNicky Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • acjr24 Amy✨♏️ (@acjr24) reported from Basildon, England

    Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • BekahChloe7886 Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • charrington007 chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

  • ChelmsfordAhmed Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • Onslowhouse David Golding (@Onslowhouse) reported from Althorne, England

    I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jamie_2127 Jamie Taylor (@jamie_2127) reported

    @EE (1) Good morning, I’d be a whole lot better not having to chase EE up. I did speak with them. They’ve run diagnostics, router has been restarted and still no service all of last night. So far this morning it’s all working, come this evening I presume I’ll have no service again.

  • prudencesusan PSK (@prudencesusan) reported

    @EE I cannot get anyone to answer my query about compensation for lack of service

  • RichardBarks8 Richard Barks (@RichardBarks8) reported

    @EE I’ve had absolutely shocking customer service today. Offering deals you don’t have. Promising to phone back but not. Disgraceful.

  • grimglam zel (@grimglam) reported

    @EE Hello, I ordered my new phone to my new home address last week and that arrived no problem, yet included accessories are now being sent to an old address, wouldn’t appreciate some help with this

  • CJohnstonMCFC Chris Johnston (@CJohnstonMCFC) reported

    @EE , help, my Apple Music smart benefit is not working

  • Connemara_Queen Heather McDonagh (@Connemara_Queen) reported

    @EE App still not working. Is this being looked at?

  • MiteshChauhanUK Mitesh Chauhan (@MiteshChauhanUK) reported

    @AdzWhitcombe @EE It's been down three times this week. Three is also down. Is there just the one mast in the area..if that's down then several operators are down ! @EE doesn't help when BT can only get 2-5mb land line in a brand new street.

  • tmbittencourt Thiago Bittencourt (@tmbittencourt) reported

    @EE it’s impossible to login to MyEE mas make a payment. Can I get help??

  • jrwilliams_ios Joe (@jrwilliams_ios) reported

    @EE Too late. I’ve issued a chargeback from my bank, purchased elsewhere and will be leaving EE. I received awful customer experience via live chat

  • JakeHendy Jake jakie (@JakeHendy) reported

    “Watch your rabbits play in the garden and fix that server at home remotely, with 5G on @EE”, not quite what Kevin Bacon said on the ads but it’s what I just did at the local garden centre. Picked up some lovely plants too. Maybe I should film it instead 🤔