EE Outage Report in Thundersley, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thundersley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thundersley, Essex, England
The most recent EE outage reports came from the following cities: Rochester, Wickford, Gravesend, Brentwood, Canvey Island, Basildon, South Benfleet and Sheerness.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Internet | |
| Wickford |
Internet | |
| Gravesend |
Phone | |
| Wickford |
Phone | |
| Brentwood |
TV | |
| Canvey Island |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Gundam Builder UK / James Shilingis
(@GundamBuilderUK) reported
from
Great Baddow, England
@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Hannah Hawkins
(@hanahawkins) reported
from
Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Deborah Powell
(@Deborahj_Powell) reported
@EE really, really poor service. Ordered a phone on 18 Aug + sim card. SIM card arrived in 24 hours. Phone has disappeared in the system. Order tracker doesn't work. Over an hour on the phone repeating details last week & I was told it'd been shipped with @DPD_UK. Still no phone.
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Sam
(@SamCad96) reported
@sarahmufc93 @EE @ThreeUK Aren’t three owned by EE or the other way round? Pretty sure their signal is basically identical as they use the same tariff
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john wharton
(@johnwha90120159) reported
@EE anyone help ?
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James Meadows
(@Jhmeadows80) reported
@EE Help, no service in Worplesdon GU3 3PQ, working from home no internet and no 4G. Please can I understand when it will be fixed
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Callum Jenkins
(@CallumJ63382235) reported
@EE Hi Holly, I only had an E-Sim unfortunately. I did manage to borrow someone’s phone to call your technical help that said they would activate the sim. I waited 24 hours for it to activate but still no luck. I have ordered an American SIM card so I can get in touch on Friday!
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jordan livesey
(@CurnalCoconut) reported
@EE I am ok for now, I'm actually quite impressed with this small tablet, when I first got it I wasn't expecting much, especially when my last tablet was so slow android just couldn't run properly because the specs were well below the minimum requirements for android 9
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michelle crawley
(@chellecfc1610) reported
@EE how do I make a complaint?
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Callum Jenkins
(@CallumJ63382235) reported
@EE Hi Andy, is there a workaround for this? I’m not due to be in the UK for a couple of months and without my number I can not access my banking or emails because I have codes sent to my number before I can sign in
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Frank_Bough
(@frank_bough) reported
"We're experiencing a high level of calls at the moment, so you may experience a delay" If this happens EVERY time I call you, @ee, it is not unusual, it is usual and you are therefore understaffed and under-resourced because you have not invested enough in customer service.
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Shuel Schmuck Antizzion 🏴☠️🏁🏳️🏳️🌈🇺🇳🇪🇺
(@AntizonShuel) reported
@EE Customer service @Meadowhall Sheffield branch is very disappointing. 5 staff in the back - even after waiting 15 mins they’re taking their breaks when they come out .manager was very rude. At time when shops r struggling for foot fall Iam shocked that EE think this is acceptable