EE outages and service status in Thundersley, England

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thundersley, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Chelmsford, Stanford-le-Hope, South Benfleet, Gravesend, and Brentwood.

City	Problem Type	Report Time
Southend-on-Sea	Internet	1 day ago
Chelmsford	Phone	9 days ago
Southend-on-Sea	Wi-fi	20 days ago
Stanford-le-Hope	Internet	24 days ago
South Benfleet	Wi-fi	26 days ago
South Benfleet	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 5 minutes ago from South Woodham Ferrers, England

  @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

• 
  Phil (@feyipuk) reported 5 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  Matt Bourne (@MattBourne_) reported 7 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Brian Robinson (@Robbo_41) reported 12 minutes ago from Mayland, England

  @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

• 
  Jack Horrey (@JackHorrey) reported 12 minutes ago from Chelmsford, England

  @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

• 
  Tim Bache (@timb551) reported 16 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  Wayne Hunt (@WHunt2002) reported 18 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  FatLee (@fatlee1989) reported 24 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Nic Foakes (@Nicsboys2) reported 26 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  chris harrington (@charrington007) reported 29 minutes ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  Paul Parker (@paulparker81) reported 30 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 33 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Ayoola Badmus (@BadmusAyoola) reported 34 minutes ago from Minster, England

  @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 36 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Sue Adams (@sue_adams_) reported 36 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Ayoola Badmus (@BadmusAyoola) reported 39 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  David Golding (@Onslowhouse) reported 50 minutes ago from Althorne, England

  I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

• 
  Brian Robinson (@Robbo_41) reported 51 minutes ago from Mayland, England

  @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

• 
  Lauren T💫 (@Lozzabish95) reported 52 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  Tobias Cook (@tobycook17) reported 58 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 58 seconds ago

  @EE Says they’re improving the network will be down for 3hrs, good job I’ve got WiFi then.

• 
  Elson (@Elsxn_) reported 5 minutes ago

  What on earth has happened to @EE worst customer service ever 🥴🥴🥴

• 
  clare mcintosh (@claret640) reported 6 minutes ago

  @ee is the server down have no signal

• 
  Steve Yates (@steveyateshome) reported 15 minutes ago

  @EE Nothing then I take it, more of no help from EE! Just simpleton responses?

• 
  Barney & Chris (@AmbroseBarnaby) reported 17 minutes ago

  @EE It looks like I’ll have to. It’s no major issue as we have one on the doorstep I just don’t understand this particular issue. The device I want to upgrade to is the iPhone 17 pro max from the15 pro Max. Is this device restricted if I upgrade in person will it deliver to my local

• 
  Clive Wilmot (@CliveWilmot1) reported 18 minutes ago

  What on earth are @EE doing…clearly a significant problem with European connections and yet they have not advised anything to customers, business users or otherwise. In France unable to call the U.K…an hour and waiting on the online chat or non-chat in this case…hopeless

• 
  kevineasson (@kevineasson) reported 20 minutes ago

  @mattsprake @O2 @EE I also left 02 after 15 years and went to EE even on full signal phone hardly ever worked. EE far better with more 5G

• 
  Kev (@KevlarBrock) reported 22 minutes ago

  Less than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻

• 
  Martin Elliker (@MartinElliker) reported 23 minutes ago

  @EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!

• 
  jellybean1976 (@jellybean_7676) reported 29 minutes ago

  @EE @EE this afternoon I've tried your WhatsApp help - the bot kept going round in circles and wouldn't put me through to anyone. Now I've tried 150 and it's a 20 min wait time