EE outages and service status in Thundersley, England

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thundersley, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Stanford-le-Hope, South Benfleet, Gravesend, Brentwood, Chelmsford, and Grays.

City	Problem Type	Report Time
Southend-on-Sea	Wi-fi	7 days ago
Stanford-le-Hope	Internet	11 days ago
South Benfleet	Wi-fi	12 days ago
South Benfleet	Internet	25 days ago
Southend-on-Sea	Phone	26 days ago
Gravesend	Phone	27 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

• 
  chris harrington (@charrington007) reported 4 seconds ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  Lauren T💫 (@Lozzabish95) reported 1 minute ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  kealey (@kikidee84) reported 2 minutes ago from Southend-on-Sea, England

  @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

• 
  Tobias Cook (@tobycook17) reported 5 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  Ayoola Badmus (@BadmusAyoola) reported 11 minutes ago from Minster, England

  @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

• 
  FatLee (@fatlee1989) reported 14 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Nic Foakes (@Nicsboys2) reported 15 minutes ago from Grays, England

  @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 18 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Ayoola Badmus (@BadmusAyoola) reported 27 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  Brian Robinson (@Robbo_41) reported 29 minutes ago from Mayland, England

  @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

• 
  Ann Henderson (@Annhackett6) reported 31 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  Mr Elon (@William59287871) reported 39 minutes ago from Brentwood, England

  @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

• 
  Kate England 💙 (@kate_england) reported 42 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 43 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Bekah Chloe (@BekahChloe7886) reported 44 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Tim Bache (@timb551) reported 46 minutes ago from Maldon, England

  @EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks

• 
  Phil (@feyipuk) reported 54 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  Laurie Staerck (@StaerckLaurie) reported 54 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  Wayne Hunt (@WHunt2002) reported 58 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  Matt Bourne (@MattBourne_) reported 60 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A.M (@myler717) reported 2 minutes ago

  @EE my WiFi has went to the dogs. Help me out brother

• 
  Reece Sullivan (@ReeceSullivan1) reported 2 minutes ago

  We have self driving cars, AI but I can't get **** all signal! Class @EE

• 
  Clare Hepworth OBE (@Hepworthclare) reported 2 minutes ago

  @EE None of the options set out in the menu cover my complex issue. I am effectively paying for a phone -18 months into a contract -which is unusable. The store not able to sort it. I had to buy another phone. I need to know your complaints procedure. Store manager - appalling.

• 
  Ellie In The Room (@RoomEllie) reported 5 minutes ago

  So, the only payment options with EE are giving free rein to take any amount from your bank with direct debit OR register your debit/credit card for @EE to drain your account at any time 🤔 Either option isn't putting #customers in control. #EE worst mobile provider @itvMLshow

• 
  Jean Morris (@jeannibea) reported 6 minutes ago

  @Hepworthclare @EE How dreadful. I'm with ee mobile for network & data only but since BT mobile moved to ee I’ve found Customer Service has dipped. I buy my phones from Apple outright & find it much more cost effective than having a mobile tied into an ee contract. Apple CS is superb. Good luck!

• 
  Les Cashmore (@LesCashmore) reported 6 minutes ago

  @EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?

• 
  Beverley Rutter (@BeverleyRutter) reported 9 minutes ago

  @ee yet again we have poor coverage, but each time I check the app it says no problems in area. Well I’m stood with my phone in front window looking onto a mast and I have 1 4g bar. Clearly something isn’t working yet im still paying for a decent coverage/reception

• 
  Jack (@Jooby_) reported 15 minutes ago

  @ee why is your website so ****

• 
  Luke Marsh (@luke_marsh_) reported 18 minutes ago

  @EE what’s happening to your network? Nothing is working!

• 
  toby (@tobyryland1) reported 19 minutes ago

  @EE @Apple What is going on? A friends new iPhone 16 was crushed by a car in a carpark by someone else and you can’t do anything about it because no insurance.. even tho it can still be tracked and rings. They are still paying £65 a month for contract. Poor poor service