EE outages and service status in Thundersley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Thundersley, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Wi-fi, and TV.
- Total Blackout (25%)
- Wi-fi (25%)
- TV (25%)
- Phone (25%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thundersley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thundersley, England
The most recent EE outage reports came from the following cities: Southend-on-Sea, Rayleigh, Chelmsford, Sheerness, Leigh-on-Sea, and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Wi-fi | 15 days ago |
|
Rayleigh
|
Phone | 16 days ago |
|
Southend-on-Sea
|
Total Blackout | 17 days ago |
|
Chelmsford
|
TV | 18 days ago |
|
Sheerness
|
Total Blackout | 1 month ago |
|
Leigh-on-Sea
|
Internet | 1 month ago |
Community Discussion
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EE Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
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Joe Lane (@rowjoelane) reported from Billericay, England@Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs
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Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, EnglandWhy is the @EE site always so slow and awful?
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Paul Parker (@paulparker81) reported from Basildon, England@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Sue Adams (@sue_adams_) reported from Higham, EnglandHi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Bekah Chloe (@BekahChloe7886) reported from Gravesend, England@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Monika Matis (@monikamatis) reported from Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Nicky Hanson (@HansonNicky) reported from Basildon, England@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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Amy✨♏️ (@acjr24) reported from Basildon, EnglandBeen with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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Brian Robinson (@Robbo_41) reported from Mayland, England@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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Kate England 💙 (@kate_england) reported from Corringham, England@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Hannah Hawkins (@hanahawkins) reported from Brentwood, England@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Steve Nightingale (@nightingalesj) reported from Billericay, England@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Phil (@feyipuk) reported from Stifford, England@EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?
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Brownie sports photography (@BSportsphotos) reported from Gravesend, England@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Tim Bache (@timb551) reported from Maldon, England@EE can you please advise how I cancel an upgrade within the cooling off period and send the phone back. Thanks
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Micky Jones (@MickyJones_) reported@OnSamps @EE Jeez look at all the scam accounts you attracted lol. They are all reading off the same script, the least they can do is admit there's a problem
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ZŁOTÓWA ***** *** (@KingArtAT) reportedI hate @EE . It’s the worst network right now. I can’t wait for my contract to finish.
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Rob (@theRedun) reported@bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?
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Julie F (@jvfisher59) reported@EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡
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Jonny Chambers (@imjonnychambers) reported@My_Metro The mobile signal and tunnel @EE relay hasn’t worked between Gateshead Stadium and Gateshead for months. Used to have full signal across the entire route but now I get no service from Gateshead until we get towards Central. Is there a known issue?
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lee harris (@leeharris85) reported@hrrylolz @EE They constantly lie. I was offered a iPhone 17 pro max on the app telling me I was eligible tried to do it. Told I can’t. 25 years a customer can’t even do a better deal on Apple Music for someone who has 3 lines with them. We’re better off elsewhere!
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gillian mary (@gillianwyatt601) reported from Quainton, England@EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would
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Mr never working wifi man (@DUchiha30101) reported@EE I’ve got an delivery today the chat bot is being zero help keeps saying something about 24 hours but it’s on its way DPD looks like even though I put home delivery it’s being sent else where all together and now it’s giving me an headache and I don’t now what too do
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Rachel Bridge (@rachelbbridge) reported@grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.
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Chris (@geordiechris48) reported@kingprawnball @WeAreOpenreach @EE Surely, if it’s an issue from the decision Openreach made, EE can’t be to blame for the slow speeds?