EE Outage Report in Thundersley, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thundersley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- 
            Internet (48%) 
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            Phone (25%) 
- 
            Wi-fi (13%) 
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            Total Blackout (8%) 
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            E-mail (4%) 
- 
            TV (2%) 
Live Outage Map Near Thundersley, Essex, England
The most recent EE outage reports came from the following cities: Gravesend, Southminster, South Benfleet, Billericay, Basildon, Rochester and Southend-on-Sea.
| City | Problem Type | Report Time | 
|---|---|---|
| TV | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | 
Community Discussion
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EE Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
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 Nicky Hanson 
    (@HansonNicky) reported 
    
        from
            Basildon, England Nicky Hanson 
    (@HansonNicky) reported 
    
        from
            Basildon, England@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard! 
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 Steve Nightingale 
    (@nightingalesj) reported 
    
        from
            Billericay, England Steve Nightingale 
    (@nightingalesj) reported 
    
        from
            Billericay, England@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers 
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 Matt Buckland 
    (@ElSatanico) reported 
    
        from
            Thundersley, England Matt Buckland 
    (@ElSatanico) reported 
    
        from
            Thundersley, England@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me? 
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 MsM@Woodlands 🌎 
    (@kathmerchant) reported 
    
        from
            South Woodham Ferrers, England MsM@Woodlands 🌎 
    (@kathmerchant) reported 
    
        from
            South Woodham Ferrers, England@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG! 
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 Jack Horrey 
    (@JackHorrey) reported 
    
        from
            Chelmsford, England Jack Horrey 
    (@JackHorrey) reported 
    
        from
            Chelmsford, England@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻 
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 Wayne Hunt 
    (@WHunt2002) reported 
    
        from
            Southend-on-Sea, England Wayne Hunt 
    (@WHunt2002) reported 
    
        from
            Southend-on-Sea, England@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did.... 
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 Laurie Staerck 
    (@StaerckLaurie) reported 
    
        from
            Grays, England Laurie Staerck 
    (@StaerckLaurie) reported 
    
        from
            Grays, England@EE Is there a problem this morning, I have no 4g or 3G connection 
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 Amy✨♏️ 
    (@acjr24) reported 
    
        from
            Basildon, England Amy✨♏️ 
    (@acjr24) reported 
    
        from
            Basildon, EnglandBeen with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩 
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 Monika Matis 
    (@monikamatis) reported 
    
        from
            Grays, England Monika Matis 
    (@monikamatis) reported 
    
        from
            Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.) 
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 David Golding 
    (@Onslowhouse) reported 
    
        from
            Althorne, England David Golding 
    (@Onslowhouse) reported 
    
        from
            Althorne, EnglandI’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered. 
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 chris harrington 
    (@charrington007) reported 
    
        from
            Rayleigh, England chris harrington 
    (@charrington007) reported 
    
        from
            Rayleigh, England@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses 
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 Chloe Ahmed 
    (@ChelmsfordAhmed) reported 
    
        from
            Chelmsford, England Chloe Ahmed 
    (@ChelmsfordAhmed) reported 
    
        from
            Chelmsford, EnglandI live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford 
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 Bekah Chloe 
    (@BekahChloe7886) reported 
    
        from
            Gravesend, England Bekah Chloe 
    (@BekahChloe7886) reported 
    
        from
            Gravesend, England@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡 
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 kealey 
    (@kikidee84) reported 
    
        from
            Southend-on-Sea, England kealey 
    (@kikidee84) reported 
    
        from
            Southend-on-Sea, England@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued 
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 Joe 
    (@chubbyjoeforza) reported 
    
        from
            Gravesend, England Joe 
    (@chubbyjoeforza) reported 
    
        from
            Gravesend, EnglandDear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve 
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 Paul Parker 
    (@paulparker81) reported 
    
        from
            Basildon, England Paul Parker 
    (@paulparker81) reported 
    
        from
            Basildon, England@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years. 
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 lee jones 
    (@jonesy23) reported 
    
        from
            Chelmsford, England lee jones 
    (@jonesy23) reported 
    
        from
            Chelmsford, England@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ? 
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 Nic Foakes 
    (@Nicsboys2) reported 
    
        from
            Grays, England Nic Foakes 
    (@Nicsboys2) reported 
    
        from
            Grays, England@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please.... 
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 James M 
    (@mindsgonewild) reported 
    
        from
            Grays, England James M 
    (@mindsgonewild) reported 
    
        from
            Grays, England@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out 
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 MsM@Woodlands 🌎 
    (@kathmerchant) reported 
    
        from
            South Woodham Ferrers, England MsM@Woodlands 🌎 
    (@kathmerchant) reported 
    
        from
            South Woodham Ferrers, England@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh! 
EE Issues Reports
Latest outage, problems and issue reports in social media:
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 Princess Space Catt 💙 
    (@LiToast) reported Princess Space Catt 💙 
    (@LiToast) reported@EE Yes, they didn’t fix anything. 
- 
            
 Steve Gourl 
    (@sgourl) reported Steve Gourl 
    (@sgourl) reported@EE is there any update on the work being completed on the masts I seem to connect to in my area? Data service has been almost unusable for the majority of the ~10 days. 
- 
            
 Lee Morley 
    (@Smooth2014) reported Lee Morley 
    (@Smooth2014) reported@EE I see your app down is that correct 
- 
            
 Al McNicoll 
    (@almcnicoll) reported Al McNicoll 
    (@almcnicoll) reported@EE - any word on what's going on with MyEE, and likely time to resolution? 
- 
            
 Scott Ems 
    (@scottno75) reported Scott Ems 
    (@scottno75) reported@EE HOW ABOUT TELLING PEOPLE ON YOUR SOCIALS YOUR UNABLE TO ACCESS PEOPLES ACCOUNTS RIGHT NOW! INSTEAD OF BEING TOLD AFTER EITHER PHONING OR LIVECHAT!! YOUR SERVICE IS GARBAGE!!! 
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 Beth ~ 
    (@bethancelia) reported Beth ~ 
    (@bethancelia) reported@EE Well it’s nothing I can regularly check- I don’t live in London anymore and it just seems bizarre that the signal didn’t work when it was supposed to. 
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 Mary Parry 
    (@MaryPoppins1979) reported Mary Parry 
    (@MaryPoppins1979) reported@EE So this is the 4th time since 15th September that the service has been down in my area! Estimated to be down for 16hrs this time! Just not good enough.! Sort it out! Hopefully you’ll take into account all the hours the service has been done and refund me!?? 
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 gman 
    (@gg41r) reported gman 
    (@gg41r) reported@EE I have already been through every option, with Tech help etc. Including switching for a new Sim card. Im actually planning cancelling my account, as the service is NOT reliable. I barely get a signal in my home. calls come and go when im out. Cant even use internet in the cafe! 
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 gman 
    (@gg41r) reported gman 
    (@gg41r) reported@VOXI_UK I am just checking with @EE if i can leave them first. I am under contract, but have terrible reception....in my flat, and even outdoors too. I cant seem to get any Internet in my local cafe, but others manage to get it ok 
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 morgdonn 
    (@MorgDonn) reported morgdonn 
    (@MorgDonn) reported@jordan13182 @EE Ee app has been shockingly bad for months now, apparently they're trying to fix it with a big update today