EE outages and service status in Thundersley, England

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Thundersley, England

The most recent EE outage reports came from the following cities: Sheerness, Leigh-on-Sea, Southend-on-Sea, Chelmsford, Wickford, Gravesend, Southminster, South Benfleet, Grays, and Stanford-le-Hope.

City	Problem Type	Report Time
Sheerness	Total Blackout	2 days ago
Leigh-on-Sea	Internet	9 days ago
Southend-on-Sea	Wi-fi	10 days ago
Southend-on-Sea	Internet	10 days ago
Southend-on-Sea	Internet	10 days ago
Leigh-on-Sea	Phone	20 days ago

Community Discussion

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EE Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

• 
  Kate England 💙 (@kate_england) reported 7 seconds ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Hannah Hawkins (@hanahawkins) reported 9 minutes ago from Brentwood, England

  @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

• 
  Brian Robinson (@Robbo_41) reported 10 minutes ago from Mayland, England

  @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

• 
  Matt Bourne (@MattBourne_) reported 12 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Brownie sports photography (@BSportsphotos) reported 22 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 24 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  lorraine langridge (@lorraine_acorn) reported 25 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  lee jones (@jonesy23) reported 26 minutes ago from Chelmsford, England

  @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

• 
  FatLee (@fatlee1989) reported 28 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Nicky Hanson (@HansonNicky) reported 29 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

• 
  Anuradha Damale (@anulikesstars) reported 31 minutes ago from Brentwood, England

  Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

• 
  Sue Adams (@sue_adams_) reported 35 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Wayne Hunt (@WHunt2002) reported 35 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  Brian Robinson (@Robbo_41) reported 36 minutes ago from Mayland, England

  @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

• 
  Dave Frost (@davefrost) reported 37 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  Lauren T💫 (@Lozzabish95) reported 40 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  lorraine langridge (@lorraine_acorn) reported 50 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 52 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 55 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Brian Robinson (@Robbo_41) reported 58 minutes ago from Mayland, England

  @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  4Viewers (@4Viewers) reported 3 minutes ago

  @anitajaneharris @Channel4 @EE Hey Anita - would you still be having issues with #Channel4? Is this with the #C4Streaming service?

• 
  NINPLAYBOX (@jmcgamer1980) reported 4 minutes ago

  @EE is there an internet outage in Carmarthenshire area ? Had no internet access at home for hours , I've tried all the steps to remedy it but still not working

• 
  David Robinson (@PonsAeliusKid) reported 5 minutes ago

  @EE internet is broken and the earliest you can get out to me for a *known hardware issue* is next Thursday? I WFH, everything relies on internet now. What are you going to do about this?

• 
  Peter Cross (@CronoYellow27) reported 8 minutes ago

  @owlsfan4eva @EE My signal issue has been for the last few days now. Okay when I'm not in the house funnily enough.

• 
  Stephen Allen (@JesusLuvsYooh) reported 15 minutes ago

  @EE Hi, your website seems broken this week, for users that have logged in. Im also getting a "BLOCKED" message now too after trying to navigate around, is this a situation you are aware of and are in process of fixing? Thanks!

• 
  David Robinson (@PonsAeliusKid) reported 19 minutes ago

  @EE I’ve called the technical team and they’ve said they can’t provide support. As the internet is down, we can’t turn the heating on in our home.

• 
  AnnunciationSean (@LasallianSean) reported 20 minutes ago

  What a shock...I call @EE to cancel a contract and I'm kept on the line waiting for 15 minutes to speak to someone (and I've now had to give up as I have to go out). You can be sure that if I was seeking to buy something or add a line that they would answer immediately.

• 
  Daniel Wright (@DanielW69987575) reported 21 minutes ago

  @EE Your app is useless. It fails to log in every single time I enter my credentials. Everything is correct and it fails all the time. Combined with the poor signal I always have, I am disappointed I chose to move over.

• 
  Tmos Monstrocity (@TmosMonstrocity) reported 23 minutes ago

  @suzycoos @redpillb0t @EE I could tell you horror stories about comcast cable. I was a loyal customer for 10 years, until they started fake billing me, then because I refused to pay for their wrongful billing they started adding late fees, I about cussed them out. I went down there and pulled a full grade A karen meltdown. They took me over to a "supervisor" and she looked at every one of my bills, fixed the error and removed all the late fees. I paid my bill and canceled service. F these pos companies.

• 
  Abhi (@ecfghjp) reported 24 minutes ago

  @EE i cant login to my site for ages now can you consider making your app and website a bit more robust? Its such an unpleasant experience