EE Outage Report in Thundersley, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thundersley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Thundersley, Essex, England
The most recent EE outage reports came from the following cities: Brentwood, Canvey Island, Rochester, Gravesend, Basildon, South Benfleet and Sheerness.
City | Problem Type | Report Time |
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TV | ||
Internet | ||
Internet | ||
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Phone | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
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Matt Bourne (@MattBourne_) reported from Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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FatLee (@fatlee1989) reported from Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England
@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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Dave Frost (@davefrost) reported from Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Ky le (@KyzaMT) reported from Rochester, England
@EE any reason why the data is not working???
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Brian Robinson (@Robbo_41) reported from Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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Dave DM Martin💥 (@davemartind) reported from Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Brownie sports photography (@BSportsphotos) reported from Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Sue Adams (@sue_adams_) reported from Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Brian Robinson (@Robbo_41) reported from Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Hannah Hawkins (@hanahawkins) reported from Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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Mark Gould (@yiddo71) reported from Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Kate England 💙 (@kate_england) reported from Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Brian Robinson (@Robbo_41) reported from Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Anuradha Damale (@anulikesstars) reported from Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Roskilly (@Peeka78) reported
@EE our EE Broadband WiFi is very slow. Is there any issues?
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Stik (@stikdragon) reported
@EE how can i find out the location of your 5G masts in Grantham? i want to work out if i can see one from my house and be able to switch to a 5G service
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Vic Burrows (@VickyBurrows) reported
@SaKaLaZaNas @Johnson23Luke @EE Hi 👋🏻 it may have some free ones him to use to get used to the controller. I’ve not tried mine yet. But my friend said it had some games pre- installed to help get used to the gameplay.x
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N (@ntcolour) reported
Opening an account with @EE was quite possibly one of the worst things I’ve ever done. 1) I opened a sim only account and delivery was scheduled for a few days time but it never arrived. So I called them to cancel the contract because I opened an account elsewhere
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Amy Compton (@Amy_compton_) reported
@EE Would be nice if I had more than 1 bar of signal wherever I went including my house
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Dave D (@DaveD22786161) reported
@EE need some help but can’t get through. Paid for pack for a sim and entered my pac code got the new sim yesterday but no data and number hasn’t come across. How long should it take?
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Zoë 🏴🗽 (@zoe_bleasdale) reported
Constantly getting texts from @EE about improving service in my area but forever having no signal because of it. What am I paying for?
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Sylvio (@Sylvio55620762) reported
@EE worst service ever !!!! Do not come to EE. Simple things become nightmare and they have no solution....
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Shaun Owen 💙 (@shaundon_ramsay) reported
@EE help, I’m abroad and can’t dial out New customer
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Adam Miller (@AstwickAdam) reported
@EE You let me down earlier this year, not delivering an iPad on my personal account… now you’re driving my staff up the wall trying to buy something for the business. You used to be brilliant for customer service. Seriously tempted to go to @VodafoneUK - should I? Opinions pls