EE Outage Report in Thundersley, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Thundersley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thundersley, Essex, England
The most recent EE outage reports came from the following cities: Basildon, Southend-on-Sea, Rochester, Wickford, Gravesend, South Benfleet, Brentwood, Grays, Stanford-le-Hope and Sheerness.
| City | Problem Type | Report Time |
|---|---|---|
 Basildon |
Phone | |
| Southend-on-Sea |
Phone | |
| Rochester |
Internet | |
| Rochester |
Phone | |
| Wickford |
Phone | |
| Gravesend |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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David Golding
(@Onslowhouse) reported
from
Althorne, England
I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.
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Amy✨♏️
(@acjr24) reported
from
Basildon, England
Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Pepper
(@thenickpepper) reported
@EE flawless customer service for years, until today. Unimpressed with how my afternoon has been taken up with trying to unpick a bad deal offered today at the end of my contract. I asked for the cheapest sim only and was assured I was being offered it. I was not. Not good, EE.
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DebbieM
(@DebbieM_1961) reported
@EE Just messaged you.... for all the good it will do. You always say you can't help, we ring technical support and they WON'T until mast repaired. 16 hours to repair..... for the last 3 weeks!
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James 🇬🇧
(@ItsJamesPowers) reported
If you want me message me on here of Facebook. @EE seem determined to isolate me from the world this #Christmas. How many other #Neurodivergent People are having the same issues? #Neurodiversity matters.
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Bren
(@BrendanContact) reported
@YardleyShooting @EE Mike I like your tweets as they are real, however by referring to Britain as broken we are playing into their negative view. We need to state that these company’s are failing but we are GREAT BRITAIN and we shouldn’t have to put up with poor service. They want us to be broken
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Sophie Grant
(@sophiegrant1980) reported
@EE Turns out lots of people in my area had a lot of EE problems recently so wasn't just me
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Nick Pepper
(@thenickpepper) reported
Well @EE that’s my afternoon ruined while I unpick hopeless sales advice resulting in a mis-sold deal. As always, the queue is mysteriously shorter when you think I’m ringing for a new handset. Worst customer service I’ve experienced from you as a long-standing customer.
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Joshua Taylor
(@Jackburrnorth87) reported
@EE It sorted itself, I think it was just with bad weather, it was quite overcast
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lorraine gillies 💜 FRSA 💜 she/her
(@GilliesLorraine) reported
from
Livingston, Scotland
@EE why do I suddenly have no phone signal in my home? Been like this for 3 days now..
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Dianne 🧡🖤 🎄🥶
(@Dianne1963) reported
@MayorofLondon Someone please tell @EE as I can never get a decent signal in London 🙄🙁
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Enchanted
(@EnchantedMystic) reported
@EE You want to make it as simple as possible? A swipe card WAS simple, not everyone wants to type in long strings of random characters each time, or wants to use a card online/over the phone to top up and not everyone can use the app as of course it doesn't work on older phones