EE Outage Report in Thundersley, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Thundersley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Thundersley, Essex, England
The most recent EE outage reports came from the following cities: Brentwood, Grays, Stanford-le-Hope, Gravesend, Sheerness, Rochester, Canvey Island and Longfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Thundersley, England
Latest outage, problems and issue reports in Thundersley and nearby locations:
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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David Golding
(@Onslowhouse) reported
from
Althorne, England
I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Gundam Builder UK / James Shilingis
(@GundamBuilderUK) reported
from
Great Baddow, England
@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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lee jones
(@jonesy23) reported
from
Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Jack Horrey
(@JackHorrey) reported
from
Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jo
(@Jo_bow64) reported
@EE my 83 year old mum has swapped from shell to EE and my brother connected the router today and internet fine but her landline isn’t plus she said the phone number isn’t correct Please help
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pj.innovation
(@InnovationPj) reported
@EE I am a @Plusnet mobile customer (but it does use the @EE network)
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Siobhan Evans
(@Siobhan_Evans) reported
@kpow85 @EE Just take it straight to @actionfrauduk instead I think. Never ending can’t get no sense!
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crisp lover
(@Loverofcrisps) reported
@EE Thanks, i nipped into a store and sorted it. Didnt get as good deal as taking out a new line (as an existing customer) but got my perk discount on it too.
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sg06297
(@sg06297) reported
@EE My credit disappeared, I forgot to make a chargeable call. I can't get through to customer services and I need the phone in the morning. Can you help?
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Leah
(@LeahRazor) reported
@EE Having massive problems with the folks at Bolton. My order was cancelled and i was not informed, yet i was debited! Staff have been so unhelpful
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She Shapes Spaces 🇩🇲🇬🇧🦄
(@sheshapesspaces) reported
@EE I have absolutely no reception and no bars at all all evening? Is the service down?
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Pangchay 🉐 🐳 $KUJI
(@PangchayCrypto) reported
@EE when you going to sort out your internet? its been over a week now. its so bad I cant even play music on Spotify, your engineers said should be done by Tuesday just past what a shambles.
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ohseb
(@ohsebsebseb) reported
@jonoread @nickrf1966 @EE YES! I had a phone repair in EE as no visible damage or anything at a store that did 2 hour repairs, I had to leave my phone in overnight as they asked Google tech support for advice over something (lord knows what?) And I asked them to change the SIM just in case it was that.
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laz carter
(@lazcarter) reported
What is going on @EE? Broadband internet down at 1800 yesterday, I was told will be fixed by 1800 today. Today I am being told that it will be fixed by 1800 tomorrow! It's 2022, I can't survive without internet!