EE

EE Outage Report in Thundersley, Essex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Thundersley, Essex, England 12/18/2025 08:10

December 18: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thundersley, Essex, England

The most recent EE outage reports came from the following cities: Brentwood, Grays, Stanford-le-Hope, Gravesend, Sheerness, Rochester, Canvey Island and Longfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrentwood Internet
United KingdomGrays Phone
United KingdomStanford-le-Hope Wi-fi
United KingdomGravesend Phone
United KingdomGrays Phone
United KingdomGrays Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

  • GundamBuilderUK Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England

    @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • anulikesstars Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PlayLabTv PlayLab (@PlayLabTv) reported

    @EE brilliant. 3 years of waiting. Finally speaking to one tech support person, booking your TSG support, paying £100, waiting for weeks.. and my broadband is still SHITE. You’re the WORST.

  • Villanikki Nicola Adams (@Villanikki) reported

    @EE Can’t even get a mobile signal in GL52 8 😡

  • preetpanesar1 Preet Panesar (@preetpanesar1) reported

    package a day on. But have been charged £128.40 as if no travel package was on my account. The customer service received was insulting, disrespectful and belittling. I have been a loyal EE customer for over 10 year and paid higher bills than this every month.@EE @MarcAllera 2/3

  • Ethnochoreology Shingi (@Ethnochoreology) reported

    i want to switch to @EE but damn they're pricy. @ThreeUK is so spotty. i randomly lose network whilst on the bus. it's the weirdest thing... or when in a mall. reminds me of cell c in southie 😭.

  • preetpanesar1 Preet Panesar (@preetpanesar1) reported

    @EE absolutely disgusting customer service received today from one of your employees - Sophie Greenaway. My call was to query charges on my account. I had added the travel packed to my account on the day I reached Dubai. I text the word world to add the £6.85 package a day on.

  • Top_Gooner68 keith (@Top_Gooner68) reported

    @EE Need to sort your customer service advisors out

  • jodieadearden Joddie Anne Dearden (@jodieadearden) reported

    @EE I’ve just paid my bill. The money has come out but on my EE app it said there was a problem please pay again

  • cheshiretoad Viscount Toad KG 🌸🕊 (@cheshiretoad) reported

    In contrast, earlier this morning I called @EE because of very slow broadband. Phone answered within a minute by a polite bloke in Plymouth and engineer visit booked for tomorrow 👍

  • paulurpantsdown Paul Austin (@paulurpantsdown) reported

    @EE useless customer service and help yesterday and now my iwatch says plan expired?! 😡

  • jasmincook14 jaz 🤍 (@jasmincook14) reported

    @EE signal is constantly down, i can only use my phone when connected to wifi. what am i paying £89 a month for?? 😭