EE Outage Report in Thundersley, Essex, England

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Thundersley, England

The most recent EE outage reports came from the following cities: Leigh-on-Sea, Southend-on-Sea, Chelmsford, Wickford, Gravesend, Southminster, South Benfleet, Grays, and Stanford-le-Hope.

City	Problem Type	Report Time
Leigh-on-Sea	Internet	4 days ago
Southend-on-Sea	Wi-fi	5 days ago
Southend-on-Sea	Internet	5 days ago
Southend-on-Sea	Internet	5 days ago
Leigh-on-Sea	Phone	15 days ago
Chelmsford	Phone	15 days ago

Community Discussion

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EE Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

• 
  Ayoola Badmus (@BadmusAyoola) reported 2 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  Nic Foakes (@Nicsboys2) reported 6 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  Dave Frost (@davefrost) reported 10 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  Ayoola Badmus (@BadmusAyoola) reported 10 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  Anuradha Damale (@anulikesstars) reported 12 minutes ago from Brentwood, England

  Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

• 
  Hannah Hawkins (@hanahawkins) reported 14 minutes ago from Brentwood, England

  @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 17 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Ayoola Badmus (@BadmusAyoola) reported 20 minutes ago from Minster, England

  @EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞

• 
  Lauren T💫 (@Lozzabish95) reported 28 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  Brownie sports photography (@BSportsphotos) reported 28 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Ayoola Badmus (@BadmusAyoola) reported 30 minutes ago from Minster, England

  @EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 35 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Kate England 💙 (@kate_england) reported 35 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 35 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  lorraine langridge (@lorraine_acorn) reported 39 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Ayoola Badmus (@BadmusAyoola) reported 41 minutes ago from Minster, England

  @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

• 
  Phil (@feyipuk) reported 46 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  Sue Adams (@sue_adams_) reported 47 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Mr Elon (@William59287871) reported 47 minutes ago from Brentwood, England

  @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

• 
  SprostonCharlatan🌱 (@mrs_harket) reported 59 minutes ago from Rayleigh, England

  Why is the @EE site always so slow and awful?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Allan Y (@MountainAllan) reported 8 minutes ago

  @EE I'm trying to login to download my latest bill but keep getting an error message. This happens on both the website and the app. Website problem has been in place for the last 24 hrs. Can you let me know when the website will be available for use?

• 
  Si (@SiFutch) reported 8 minutes ago

  @SkyNews You can’t blame her. The blame should fall at the feet of the tv companies like @ITV and corporations like @EE who hire her. I mean the woman is never off the telly, when she’s not *************** breaking the rules we all have to follow. No returns or refunds Australia sorry

• 
  emma baker (@emvbaker) reported 13 minutes ago

  @EE @IanOTimelord Like the way EE reply for a good thing but ignore messages about their rising costs & poor mast services! Get a grip @ee and look after your #keyworkers working and all customers

• 
  Ryew (@RyewFN) reported 13 minutes ago

  @EE terrible WiFi and Customer service

• 
  Paul Farnham (@PaulMFarnham) reported 13 minutes ago

  @EE Good Evening, I hope this finds you happy and well. I’m an ee customer and have been for a number of years. First I’d question why a leading communication based company has no way for customers to email complaints but offers a postal option?

• 
  Katie Fleming (@Fkatiee) reported 16 minutes ago

  @EE hello, please help. My new phone is going to the wrong address due tomorrow. Please can you DM me ASAP?

• 
  Sophie Ellis (@SophLowdon) reported 19 minutes ago

  @EE on the phone to the nhs to donate my blood plasma and your service is rubbish and cuts me off #helpful

• 
  Joy (@capturedbyjoy) reported 21 minutes ago

  @EE Just received amazing customer service from Kyle! I hope he gets the recognition for it because he's the reason I'm still sticking with y'all x

• 
  AK (@AK_B100) reported 21 minutes ago

  @caravans_x @EE My signal just goes out randomly and it’s really starting to get on my nerves. I can barely make calls outside unless I’m on WiFi calling

• 
  Ian (@ian_r_lawrie) reported 22 minutes ago

  @EE My signal has been rubbish for weeks