EE outages and service status in Thundersley, England

Problems in the last 24 hours in Thundersley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Thundersley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Thundersley, England

The most recent EE outage reports came from the following cities: Stanford-le-Hope, South Benfleet, Southend-on-Sea, Gravesend, Brentwood, Chelmsford, and Grays.

City	Problem Type	Report Time
Stanford-le-Hope	Internet	2 hours ago
South Benfleet	Wi-fi	2 days ago
South Benfleet	Internet	15 days ago
Southend-on-Sea	Phone	16 days ago
Gravesend	Phone	17 days ago
Brentwood	Wi-fi	19 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Thundersley, England

Latest outage, problems and issue reports in Thundersley and nearby locations:

• 
  James M (@mindsgonewild) reported 49 seconds ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Wayne Hunt (@WHunt2002) reported 9 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  Tobias Cook (@tobycook17) reported 12 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  Ayoola Badmus (@BadmusAyoola) reported 17 minutes ago from Minster, England

  @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

• 
  Matt Buckland (@ElSatanico) reported 18 minutes ago from Thundersley, England

  @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

• 
  Brownie sports photography (@BSportsphotos) reported 28 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  lorraine langridge (@lorraine_acorn) reported 30 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Mr Elon (@William59287871) reported 37 minutes ago from Brentwood, England

  @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 42 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

• 
  Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported 43 minutes ago from Great Baddow, England

  @EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue

• 
  Bekah Chloe (@BekahChloe7886) reported 43 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Nic Foakes (@Nicsboys2) reported 43 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  Nicky Hanson (@HansonNicky) reported 43 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

• 
  nichola (@__nicolamk) reported 46 minutes ago from Brentwood, England

  @EE signal is soooo shit 🤬

• 
  Kate England 💙 (@kate_england) reported 46 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Nic Foakes (@Nicsboys2) reported 50 minutes ago from Grays, England

  @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

• 
  Matt Bourne (@MattBourne_) reported 50 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 50 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Brian Robinson (@Robbo_41) reported 52 minutes ago from Mayland, England

  @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

• 
  Sue Adams (@sue_adams_) reported 53 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie Kubiak (@JulieKubiak) reported 5 minutes ago

  @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡

• 
  Rebecca (@lesetoilesx) reported 6 minutes ago

  @EE are you having login issues? I’m not receiving the code to verify and login despite asking for it to be resent so many times it’s now locked me from trying lol

• 
  lucy barnett (@lucebarnett) reported 11 minutes ago

  @EE please advise how I can escalate my complaint. I have been on the telephone with EE today for over 2 hours and need a resolution

• 
  D E A N 🍁 (@dalli_72) reported 12 minutes ago

  @C2_ANDY74 @EE Monthly my 5G is very poor but 1 block down the street I get excellent I don’t understand it

• 
  ThatSpicyDragon🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 Arcane fumbled (@ThatSpicydragon) reported 16 minutes ago

  @EE FIX YOUR ****!

• 
  Alex Chippendale (@chipods) reported 17 minutes ago

  @EE I did try to purchase through the web site without logging in and still the same issue

• 
  Sharon (@hydref) reported 19 minutes ago

  @EE Spoken to your customer service team, they still say its being looked into. We've had no internet and no updates for 36 hours now.

• 
  Hey Tails 👋 (@TailsQuest) reported 19 minutes ago

  @EE Guys I pay for uncapped speeds and have 5G across all these devices, 2x iPhone and iPad yet I get this problem all the time I do speed test and it says 70+mbps as well as still devices are overheating/frying and typing on my screen at the same time every time I get a new device??

• 
  Sajjad El Patron (@SajjadElPatron) reported 20 minutes ago

  The worst network customer service i have ever seen @EE . I made an order and customer service said they can’t do anything because the order is still at @parcelforce . the worst courier service in UK. I will terminate all services from EE.

• 
  Karen Dixonova (@mezzymeddles) reported 20 minutes ago

  @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(