EE

EE Outage Report in Hockley, Essex, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hockley come from postal codes SS5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Hockley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Hockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Hockley, Essex, England 08/30/2025 23:15

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (37%)

    Phone (37%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hockley, Essex, England

The most recent EE outage reports came from the following cities: Hockley, Billericay, South Benfleet, Southend-on-Sea, Southminster, Rayleigh, Chelmsford, Basildon, Rochford, Wickford and Stanford-le-Hope.

Loading map, please wait...
City Problem Type Report Time
United KingdomHockley Phone
United KingdomBillericay Wi-fi
United KingdomSouth Benfleet Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthminster Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Hockley, England

Latest outage, problems and issue reports in Hockley and nearby locations:

  • JackHorrey Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • ChelmsfordAhmed Chloe Ahmed (@ChelmsfordAhmed) reported from Chelmsford, England

    I live in Chelmsford in a large housing estate and have 0 signal inside my house. If I want to make a call I have to, well use the stupidly expensive landline or sit in my car on the driveway 🤣 @EE #Mobilecoverage #CM1 #chelmsford

  • nightingalesj Steve Nightingale (@nightingalesj) reported from Billericay, England

    @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • ElSatanico Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • charrington007 chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

  • acjr24 Amy✨♏️ (@acjr24) reported from Basildon, England

    Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

  • kikidee84 kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Heybridge, England

    @EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know

  • HansonNicky Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • jonesy23 lee jones (@jonesy23) reported from Chelmsford, England

    @EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • Onslowhouse David Golding (@Onslowhouse) reported from Althorne, England

    I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mickstevens Mick Stevens (@mickstevens) reported

    @EE .@EE Suzie, no desire for further DM’s just need to know when your going to fix this, it’s been nearly 2 weeks. Your ticket ref. BTIR01294221 , update please?

  • AtmosEric Eric Saboya (@AtmosEric) reported

    @EE Hi. Thanks for the quick reply. I’ve already left EE. My concern at present is that I am still being charged for a service I am no longer using ...

  • DmytriwHarriet Harriet (@DmytriwHarriet) reported

    @EE is there an issue with the broadband in Suffolk. My internet is going down every 20 minutes and it's driving me nuts! Your website also only shows how to restart and aprt your router, so i can't actually find out if there's a problem in my area.

  • HamzaIsa Hamza Isa Jennings 🕋 🇵🇸 (@HamzaIsa) reported

    @elbazza @EE EE? Hmm, I have them for mobile, never really considered them for broadband. So, no issues?

  • AtmosEric Eric Saboya (@AtmosEric) reported

    @EE I recently terminated my contract with you and I’ve been charged for this month. I’ve tried calling your customer service and not been able to get through. Please can you advise

  • k8eevs K8EmoEvs (@k8eevs) reported

    @EE I’ve purchased a SIM card under the add another plan to give to my mum to use in her new iPhone. I’ve put it in and it’s now saying it’s my number. I thought it was going to be a different number. Can you help 🙈

  • bouncycastl Dia_fada (@bouncycastl) reported

    @EE Still doesn't work

  • RosieeHill Rosie (@RosieeHill) reported

    @EE So the only telephone number in existence for someone to call is the customer services team, who can't do anything to help me? I've tried calling them, facebook message, email, online chat, and now reactivated twitter to speak to you. I am despairing please help me.

  • k8eevs K8EmoEvs (@k8eevs) reported

    @EE is it possible I could have some help please. I’m in a bit of a pickle 🙈🙄

  • jxel124 PG Jxel (@jxel124) reported

    @EE It's my router when I restarted its soo slow now