EE Outage Report in Hockley, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Hockley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Hockley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Hockley, Essex, England
The most recent EE outage reports came from the following cities: South Benfleet, Southend-on-Sea, Canvey Island, Rayleigh, Billericay, Chelmsford and Basildon.
City | Problem Type | Report Time |
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Wi-fi | ||
Internet | ||
TV | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Hockley, England
Latest outage, problems and issue reports in Hockley and nearby locations:
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SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England
Why is the @EE site always so slow and awful?
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Kate England 💙 (@kate_england) reported from Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Dave Frost (@davefrost) reported from Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Gundam Builder UK / James Shilingis (@GundamBuilderUK) reported from Great Baddow, England
@EE We do not it’s FTTP only I think it’s an exchange problem as we have an LOS light on it’s been reported already just need to know if it’s a wider network issue
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Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Brian Robinson (@Robbo_41) reported from Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Brian Robinson (@Robbo_41) reported from Heybridge, England
@EE Still no response from ee just cos they got Kevin bacon heading up there advertising does not make them the best network believe me I know
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Brian Robinson (@Robbo_41) reported from Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Brian Robinson (@Robbo_41) reported from Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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FatLee (@fatlee1989) reported from Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Matt Bourne (@MattBourne_) reported from Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Nicky Hanson (@HansonNicky) reported from Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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lee jones (@jonesy23) reported from Chelmsford, England
@EE hi, I’m trying to change my direct debit date but not having much luck. I called 150 to but the automated service just set me up a new direct debit ! All I simply want to do is change the date ?
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Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Matt Buckland (@ElSatanico) reported from Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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kealey (@kikidee84) reported from Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Steve Nightingale (@nightingalesj) reported from Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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David Golding (@Onslowhouse) reported from Althorne, England
I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.
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Jack Horrey (@JackHorrey) reported from Chelmsford, England
@EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Manya Blanca (@ManyaBlanca) reported
@EE Its awful really, when you've to get your bank to investigate fraud on your account. Christ am I going to be some pain in your ***! If there's a set of beuracrats I can throw you to the indifference of, I'll find them!
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coach-vahid (@coach_vahid) reported
@EE again no internet. Rubbish. And no help from you as everything is ok.
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William (@willtweet1234) reported
@Birdjokes1 @EE Sounds about right, don't ever use the chat service, they lie to get you into contract too.
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William (@willtweet1234) reported
@EE has to have the worst chat service! The advisors lie to you to get you into a contract! I then try and get this resolved and the next person I speak to hasn't got a clue what's going on! Say goodbye to a 15 year customer!
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Manya Blanca (@ManyaBlanca) reported
@EE what kinda scam are you running? Turned off the 4g mast in the Clapham area rather than fix it and now there's a 5g mast outrage for the second time in 2 weeks. Another customer lost! I've never been so grateful for a cooling off period!!!!
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beth (@bethargg) reported
I can’t even communicate how angry @EE have made me, do not give these ppl your money. They don’t care if you’ve been a loyal, well paying customer either, can’t wait to switch to @O2 😩😩
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LRICMWZC (@harryspecms) reported
@EE I have a valid PAC and your system keeps saying it’s invalid. I’ve been waiting since Friday. The EE SIM is active, and I’ve checked everything. I need a manual port done immediately. No one is answering 150 or support. Fix this ASAP.
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LRICMWZC (@harryspecms) reported
@EE Useless! You don’t want to help your customers shame on you
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Jeff Stevenson (@Globalgagster) reported
@BT @EE Not sure how either of you are still trading — impressive, really. You closed my complaint saying you couldn’t contact me..lie ! You dug up our garden without asking, then told us you’d laid cable. You hadn’t. Maybe it’s imaginary fibre — like your customer service.
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Oldworld History (@Oldworldhistory) reported
@EE just check the internet speed and signal unbelievable