EE outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent EE outage reports came from the following cities: Stanford-le-Hope, South Benfleet, Gillingham, Rochester, Southend-on-Sea, Gravesend, Brentwood, Chatham, and Grays.

City	Problem Type	Report Time
Stanford-le-Hope	Internet	1 day ago
South Benfleet	Wi-fi	3 days ago
Gillingham	Phone	13 days ago
Rochester	Internet	15 days ago
South Benfleet	Internet	16 days ago
Southend-on-Sea	Phone	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Sue Adams (@sue_adams_) reported 2 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Brian Robinson (@Robbo_41) reported 6 minutes ago from Mayland, England

  @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

• 
  Lauren T💫 (@Lozzabish95) reported 7 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 10 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Ayoola Badmus (@BadmusAyoola) reported 12 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  Rahim Shivji (@RahShivji) reported 16 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Nick Anderson (@uknickand) reported 18 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  James M (@mindsgonewild) reported 19 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Teddy (@Teddy_Nicoll) reported 21 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Brian Robinson (@Robbo_41) reported 24 minutes ago from Mayland, England

  @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

• 
  Paul Parker (@paulparker81) reported 28 minutes ago from Basildon, England

  @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

• 
  Luci-Ann (@lucy_anne95) reported 29 minutes ago from Rochester, England

  @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

• 
  Ayoola Badmus (@BadmusAyoola) reported 41 minutes ago from Minster, England

  @EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.

• 
  Matt Buckland (@ElSatanico) reported 45 minutes ago from Thundersley, England

  @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

• 
  chris harrington (@charrington007) reported 45 minutes ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  the statistics guy jono (@Jon_UK2016) reported 50 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  Steve Nightingale (@nightingalesj) reported 54 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  Nic Foakes (@Nicsboys2) reported 54 minutes ago from Grays, England

  @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

• 
  Matt Bourne (@MattBourne_) reported 58 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Mr Elon (@William59287871) reported 59 minutes ago from Brentwood, England

  @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Neil Green (@ngmillers1973) reported 3 minutes ago

  @Craig_Higgins @EE Since these company have emerged EE BT virgin 02 crap Vodafone three not like it use to be

• 
  Damon Cochrane (@DamonCochrane1) reported 5 minutes ago

  @bt_uk @ee Both My BT or the ee app won't let me track my order. Both apps are crap.

• 
  Openreach (@WeAreOpenreach) reported 5 minutes ago

  @chrisdee2016 @EE the account holder, I'm afraid however to use an electric pole we do need a wayleave from the electricity board, there's no automatic right for us to use one of their poles unfortunately - if this is the issue then it will be something we'll be managing through your order (2/3)

• 
  Andy Livingstone (@andylivi1) reported 7 minutes ago

  @MarkyTalk @EE Mark. I had exactly the same recently. I too have been a customer since the orange days. Completely uninterested in customer service unless it involves selling you something you don’t really need. I ended up going to Klarna mobile.

• 
  A -8 (@panchi_hoop) reported 8 minutes ago

  @EE hi I been sent a letter to my address with an unknown person name requesting return of equipment. I am not a customer or have never requested any equipment.

• 
  Rach 🇪🇺 (@MsVespertilio) reported 13 minutes ago

  @EE I’ve spent several hours on the phone to various people to ensure more equipment didn’t get sent. At 11.47 I was assured none would be sent. At 13.17 got a text to say it had been sent. The “best possible solution” is actually listening to customers. Complaints address please.

• 
  Omegamanuk (@Omegaman_uk) reported 15 minutes ago

  @EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,

• 
  Omegamanuk (@Omegaman_uk) reported 15 minutes ago

  Dear @EE what’s the point of me accepting a contract renewal over the phone if you neither progress it, nor advise me of any issues? I’m making all the calls and getting no real answers here.

• 
  madein@?? (@C1981L) reported 16 minutes ago

  @MarkyTalk @EE Their signal is **** also, can't even get a decent reception in a town centre FFS.

• 
  ⚒️John Phillips⚒️ (@JohnWHUFC80) reported 18 minutes ago

  @giffgaff Now that's service @EE and why I've left you