1. Home
  2. Companies
  3. EE
  4. Canvey Island, England
EE

EE Outage Report in Canvey Island, Essex, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Canvey Island, England

The most recent EE outage reports came from the following cities: Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Wickford, Gravesend, Southminster, South Benfleet, Grays, Stanford-le-Hope, and Chatham.

CityProblem TypeReport Time
Leigh-on-Sea Internet 3 days ago
Southend-on-Sea Wi-fi 4 days ago
Southend-on-Sea Internet 4 days ago
Southend-on-Sea Internet 4 days ago
Gillingham E-mail 5 days ago
Rochester Phone 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • anulikesstars
    Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • HansonNicky
    Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • davemartind
    Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • WHunt2002
    Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • BSportsphotos
    Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

  • kikidee84
    kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • Lozzabish95
    Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • nourishworkplce
    🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • fatlee1989
    FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • ElSatanico
    Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • hanahawkins
    Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

  • StaerckLaurie
    Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Graham0101
    Restart IT (@Graham0101) reported

    @EE I couldn't connect to any other network 🙁 but my wife's just came back and hers works, so I'll call support using her phone, ta

  • garry_clarkson
    Garry Clarkson (@garry_clarkson) reported

    @EE That’s your responsibility to stop data breaches on your network. The car is using your network so sort it out

  • helencharlotte7
    Helen Winter (@helencharlotte7) reported

    @EE having issues with broadband connection at home. Restarted/rebooted. Still only getting green light- is this an outage?

  • _d_o_x_a
    DOXA (@_d_o_x_a) reported

    @EE Your support abroad is insufficient - unable to make calls or texts and your AI bot keeps guiding me to call you. I’ve tried several times to be redirected to a real person to no avail. I pay a daily roaming charge but can’t text or call.

  • jenjensmith84
    jen smith (@jenjensmith84) reported

    @EE Yeaj o had to do it via the interactive messaging service and they wouldn't take code

  • EdwardOBrien5
    Edward O'Brien (@EdwardOBrien5) reported

    I’d like to know for what reason @EE you horrible ********* of a firm have just taken near £600 out of my account for? We’ve only been you 5 minutes, you’ve already had to reimburse us £50, we can’t get on to Discovery+ or TNT yet you’re charging us. ******* disgrace.

  • MichaelSnasdell
    Michael Snasdell (@MichaelSnasdell) reported

    @EE £300 to cancel a £25 a month contract FIVE days early?

  • adamlaver
    Adam Laver (@adamlaver) reported

    @EE Hello, I can't connect to any Wifi or network from my phone. It shows that I'm connected and that I have 5G, but nothing loads. Can you advise on how to fix this?

  • Clydebridge47
    Clydebridge Station (@Clydebridge47) reported

    @EE Hi, have u managed to sort out my problem yet. I got my new fone, and paperwork today. I've to go back to Kirkcaldy store friday, to get the phone set up, but I left the paperwork in the store. Can they print off new copies of the new contract for me?

  • lux3ia
    Lucia 🤎 (@lux3ia) reported

    @EE The WiFi is still not working for us , it has been flashing green since