EE Outage Report in Canvey Island, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent EE outage reports came from the following cities: Leigh-on-Sea, Wickford, Gravesend, Southminster, South Benfleet, Grays, Gillingham, Stanford-le-Hope, Southend-on-Sea, Chatham, Rochester and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Hannah Hawkins
(@hanahawkins) reported
from
Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Mossop
(@MossopPhilip) reported
@EE Hi,why do you hide the length of your broadband contract. I appreciate it is so the customer can't see an end date and hence not look at alternative deals but where does openness, honesty and integrity come into that?
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Laura-Amy Beresford
(@LABeresford) reported
@EE Hi, I have tried logging into my account to check my data allowance and it is saying that there are problems finding my products. Is there a problem with your site/app currently?
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Karl
(@team_storm) reported
@EE part 2 - I called the customer service line and the guy on the upgrade option was very helpful until I got though to Chanel returns when u can’t get thought to a person. Finally got through to Steve who was very unhelpful and blamed my wife and dpd
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Stewart Rowe
(@Stewart_1592) reported
@EE hi there. Joined via the store on Saturday, awaiting mobile number coming across from bt mobile. As I am a bt halo customer at the address the bt sims at I was able to get double data and 10% off. Received a bill today with full price and Iv not got my double data. Thanks
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jackowacko
(@jacko10531885) reported
from
Glasgow, Scotland
Does anyone know wtf is going on with @EE broadband in eastend of Glasgow? Absolute utter garbage. £30 per month and no internet for weeks on end.
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ForestsFlowers
(@ForestsFlowers) reported
@EE First a salesperson took a contract without my permission, then I was told a manager would contact me, then I was told my case had been closed without resolution, then contract was finally removed, was told loyalty team would contact me and this was a lie AGAIN.
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Simon Ward Musician
(@SimonWardMusic) reported
Is it legal for a company to continue to charge you for a service that is out of contract and not give you the option to cancel from your account, without having to call and wait for 3 hours for a ******* answer? Im talking about @EE I have kids and cant even talk because Im ill.
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Paula m
(@PaulaRossi47) reported
@EE I sent a message earlier saying I had a message saying they were probs in my area and it would take 16hrs ? gosh I gad same message recently . What is the issue in my area ? LE19 4NW thanks..
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Kelly Anne Thomson
(@Kelly270188) reported
@EE went to your Telford store with a hardware issue. Needed phone fixing asap. Told to go to Apple Store and we would cover cost with proof of repair. Now £169 out of pocket and being told you won’t pay for repair. I’m in EE warranty. Unacceptable.
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BillyBrown 🎸🎤
(@BillyBrownSongs) reported
@EE @btsport Why have I not heard back from you after 2 weeks. You've been taking money from my account for 4 years for a number I've never had