EE outages and service status in Canvey Island, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Canvey Island, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 7, 1:24 AM GMT+1.
- Internet (33%)
- Wi-fi (33%)
- Phone (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Canvey Island, England
The most recent EE outage reports came from the following cities: Southend-on-Sea, Stanford-le-Hope, South Benfleet, Gillingham, Rochester, Gravesend, Brentwood, Chatham, and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Wi-fi | 7 days ago |
|
Stanford-le-Hope
|
Internet | 10 days ago |
|
South Benfleet
|
Wi-fi | 12 days ago |
|
Gillingham
|
Phone | 22 days ago |
|
Rochester
|
Internet | 24 days ago |
|
South Benfleet
|
Internet | 25 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Nicky Hanson (@HansonNicky) reported from Basildon, England@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Amy✨♏️ (@acjr24) reported from Basildon, EnglandBeen with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Monika Matis (@monikamatis) reported from Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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Paul Parker (@paulparker81) reported from Basildon, England@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Laurie Staerck (@StaerckLaurie) reported from Grays, England@EE Is there a problem this morning, I have no 4g or 3G connection
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Nick Anderson (@uknickand) reported from Bobbing, England@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Mr Elon (@William59287871) reported from Brentwood, England@EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Rahim Shivji (@RahShivji) reported from Gillingham, EnglandI was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Bekah Chloe (@BekahChloe7886) reported from Gravesend, England@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, EnglandAnd now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Soccer Gambling Podcast (@SGPSoccer) reported from Grays, EnglandA week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John (@j199024) reported@EE Your broadband service is horrendous. £120 per month for Internet and TV and if the Broadband doesn't work literally shuts everything down for hours at a time, horrendous.
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Kev (@KevlarBrock) reportedHi @EE any known issues in CH65? Multiple devices having connection issues. Router restarted. Issue persists. Some devices working fine? Can’t even get into EE app to run tests!
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Davie G 🇬🇧 (@fredbeare) reportedDo @EE have any actual humans, other than those on commission in sales, working for them? Almost as bad as Virgin Media, certainly worse than @BT who seemed to have taken the worst from both companies and merged. Are there no good comms companies out there?
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Davie G 🇬🇧 (@fredbeare) reported@EE why is your wifi so bad? Told you it would be when i joined. But as usual your bit doesnt understand and no humans. All i wanted was to add another extender At least BT were mostly helpful, even their autobots sometimes. Ee now help whatsoever
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Emily Atkins (@bahallathegreat) reported@EE any chance someone could help me with the mobile app trying to put a new card details but it’s not showing up. I’m pay as you go and desperate to put on credit
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Of Mice and Men (@Topstop1) reported@EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? 🤬
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Vicky (@Victori71226638) reported@EE I have tried and they have told me they can’t help?
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Chelsey (@chelshakespeare) reported@EE It happens every time my phone goes to 4G - there can’t be issues everywhere!
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Gareth Higgin (@77fenrir) reported@djp4cm4n @VodafoneUK Left them a few years ago after god awful customer service, no decent signal anywhere , no discounts/ upgrades over my time with them. Now with @EE. Still awful signal at home on a 5G plan but elsewhere perfect
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Martin Elliker (@MartinElliker) reported@EE so now two weeks since my BT broadband was changed to the faster 1.6 mb option and since the 22nd of July - 2whole weeks ago all I have had is apology after apology as to why when transferring from BT to EE things still haven’t been set up correctly- now I have to wait another 5 working days - so another week for a service was promised would be up and running after midnight on 23rd July - absolutely appalling service from a provider who apparently has been voted the vast for the last 25 year what a pile of 💩