EE outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Rochester, Stanford-le-Hope, South Benfleet, Gillingham, Gravesend, Brentwood, and Chatham.

City	Problem Type	Report Time
Southend-on-Sea	Internet	6 hours ago
Rochester	Internet	4 days ago
Southend-on-Sea	Wi-fi	20 days ago
Stanford-le-Hope	Internet	23 days ago
South Benfleet	Wi-fi	25 days ago
Gillingham	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Ayoola Badmus (@BadmusAyoola) reported 5 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  Ky le (@KyzaMT) reported 7 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  Nic Foakes (@Nicsboys2) reported 8 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  Ann Henderson (@Annhackett6) reported 9 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  lorraine langridge (@lorraine_acorn) reported 15 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 16 minutes ago from South Woodham Ferrers, England

  @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

• 
  Matt Bourne (@MattBourne_) reported 18 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Rahim Shivji (@RahShivji) reported 19 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Laurie Staerck (@StaerckLaurie) reported 23 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  Lauren T💫 (@Lozzabish95) reported 25 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  lorraine langridge (@lorraine_acorn) reported 26 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Joe Lane (@rowjoelane) reported 26 minutes ago from Billericay, England

  @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

• 
  Brownie sports photography (@BSportsphotos) reported 34 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  FatLee (@fatlee1989) reported 35 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Bekah Chloe (@BekahChloe7886) reported 36 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Steve Nightingale (@nightingalesj) reported 45 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  Mark Gould (@yiddo71) reported 50 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  Dave Frost (@davefrost) reported 53 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  Teddy (@Teddy_Nicoll) reported 55 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 55 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sarah Grimshaw (@SarahGrimshaw_x) reported 9 minutes ago

  @EE Day 2 of broken Smart Hub. No Internet, WiFi for tv or landline. Can’t work from home. 2 hrs on the phone yesterday, used my call back so can’t use again. Engineer only due Tues. Hoping it’ll be fixed or we’ll be waiting days again. I assume our next bill will reflect this?

• 
  They call me Shrugs (@Cooksley) reported 12 minutes ago

  @EE I gave up, but the backup service is a nonsense

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 13 minutes ago

  @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  Dr Jonathan Lauderdale (@jon_lauderdale) reported 15 minutes ago

  @EE Hi, I think my number has just been put into hibernation, and I'm having trouble reaching a representative at your phone number (for some reason, I can't interact with the menu system). Can you help me?

• 
  gilbert (@Gilbert_36174) reported 15 minutes ago

  @EE very disappointed in your false offer of some Buds. Voucher code doesn't work. Have phoned twice getting promises of a new code being sent & receiving nothing. Been with @EE forever but now having 2nd thoughts.

• 
  Oliver Hodgson (@OliverH69492772) reported 15 minutes ago

  Back when huawei were in the UK signal was amazing all over! Now it’s a struggle to get signal anywhere, phone dips in and out of signal driving around Exeter. @EE has piss poor signal all over it’s chuffing ridiculous.

• 
  Justin (@kingjustin123_) reported 16 minutes ago

  @Ofcom Can you point me to the relevant guidance about mobile service prolonged failure @EE has had signal issues for the past 90 days and have offered £0 in compensation, only credited what I would have paid if it was working 😵‍💫😵‍💫

• 
  blueShrew (@totfinsol) reported 16 minutes ago

  @EE help!

• 
  Ni(i)na Supremacy 🦈 (@CW_Skaters) reported 17 minutes ago

  @EE The EE app doesn't seem to be able to be downloaded on my non-British phone. I tried the number again and it's just saying not available. Bank is doing a charge back at this point since you can't help me.

• 
  Richard Stokes (@RSSWFC) reported 18 minutes ago

  @EE @aliham84 Ours is now back on but as you say no information provided we had to call 2 days to ask if there was an issue as the app check your signal didn’t work!!