EE Outage Report in Canvey Island, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent EE outage reports came from the following cities: Rochester, Leigh-on-Sea, Wickford, Gravesend, Southminster, South Benfleet, Grays, Gillingham, Stanford-le-Hope, Southend-on-Sea, Chatham and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Phone | |
| Leigh-on-Sea |
Phone | |
| Wickford |
Phone | |
| Gravesend |
Internet | |
| Southminster |
Phone | |
| South Benfleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle Kirkwood
(@SerenAwst) reported
@EE Unbelievable answer. Are you kidding? I’ve already raised a complaint and it was closed within 20 minutes
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AlyssasaurusRex
(@Alyssa26mcfc) reported
@EE I don’t like speaking on the phone and it’s actually my dads account and he won’t ring for me cos he’s having no issues with what he uses the internet for
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Olga
(@Olga03713154) reported
@EE - Been a customer of EE for decades. Spoke to Jack just now whose expertise was second to none. So friendly, knowledgeable and helpful. You don’t get that service anywhere else.
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Michael Oglethorpe
(@Ravelston89) reported
@EE Well it's true to say my phone signal hasn't improved a bit. Went out to Newcraighall this morning as a test. Signal strength there was a very good -68dBm, nearly twice as strong as my local one at -120dBm. What a joke EE this has become. Award winner??
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Judith Frank-Simon
(@judefrank19) reported
@EE just curious. I had an email now closing a complaint but a) the complaint was raised this morning on the advice of one of your technicians & b) nothing has been done or communicated to me about the complaint so how did you close it already?
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Sarah Gillbard
(@artinore) reported
@JudyCorbett @EE Omg I have/am experiencing the same right now. I don’t swear but I am appalled at their processes and service. Fuming!😡
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Mark Lavery
(@MTLavery) reported
@EE if your engineer fails to show up two days in a row, that's £60 compensation, right? Customer service clearly not a strong point. #broadband #CustomerService
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Teddy
(@gothteddy) reported
Hey @EE how can you admit to their being network failures in response to AWS going down but then when its reported claim nothing happened? Some of us need our mobile connections for work/side hustles etc. We pay you every month for stable connections not lies its just my device
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Steve the taxi
(@stephenhdg) reported
@KingArtAT Never had that before cant wait to get on giff gaff @EE most expensive most unreliable
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Phoebe
(@PheeboBland) reported
There is no service on your network in my area, your help page says to call you but with no service this is not possible. This has been ongoing for about 1 week @EE