EE outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent EE outage reports came from the following cities: Gillingham, Southend-on-Sea, Rayleigh, Sheerness, Leigh-on-Sea, Rochester, Wickford, Gravesend, Southminster, South Benfleet, and Grays.

City	Problem Type	Report Time
Gillingham	Phone	4 days ago
Southend-on-Sea	Wi-fi	5 days ago
Rayleigh	Phone	6 days ago
Southend-on-Sea	Total Blackout	7 days ago
Gillingham	Internet	12 days ago
Sheerness	Total Blackout	28 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Anuradha Damale (@anulikesstars) reported 2 minutes ago from Brentwood, England

  Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

• 
  Ann Henderson (@Annhackett6) reported 6 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  James M (@mindsgonewild) reported 10 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Brian Robinson (@Robbo_41) reported 11 minutes ago from Mayland, England

  @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

• 
  FatLee (@fatlee1989) reported 14 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  chris harrington (@charrington007) reported 14 minutes ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 14 minutes ago from South Woodham Ferrers, England

  @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

• 
  Phil (@feyipuk) reported 20 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 22 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Hannah Hawkins (@hanahawkins) reported 24 minutes ago from Brentwood, England

  @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

• 
  Teddy (@Teddy_Nicoll) reported 28 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  Brian Robinson (@Robbo_41) reported 32 minutes ago from Mayland, England

  @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

• 
  Matt Bourne (@MattBourne_) reported 34 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  David Golding (@Onslowhouse) reported 36 minutes ago from Althorne, England

  I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

• 
  Sue Adams (@sue_adams_) reported 40 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Nic Foakes (@Nicsboys2) reported 43 minutes ago from Grays, England

  @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

• 
  Teddy (@Teddy_Nicoll) reported 47 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Ayoola Badmus (@BadmusAyoola) reported 50 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  Rahim Shivji (@RahShivji) reported 50 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Joe (@chubbyjoeforza) reported 53 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miles marchment (@Triathlon_miles) reported 2 minutes ago

  @EE @indigojo_uk Same my house is LU1 4ER couldn’t find a problem even thought the signals so bad. The trainer couldn’t hear me properly

• 
  Thomas O'Duffy (@ThomasODuffy) reported 4 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Don kk (@comm_triplev) reported 6 minutes ago

  @EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents

• 
  Karim Harbott (@KarimHarbott) reported 10 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

• 
  Pop'i' (@CruiseFelix) reported 10 minutes ago

  @EE All my HD channels gone. Spent 1hr on phobd with EE...Said they don't know issue. VERH FRUSTRATING...Virgin here we come...

• 
  Fiona Mullen (@FionaMullenCY) reported 11 minutes ago

  @hridoyreh @OrevaZSN Similar with @EE. Locked out. Won’t receive SMSs or calls. They took my € for top up (I thought that was the cause of no SMSs). I can’t get to the website. Password not recognised. Can’t change it because the SMS never arrives. Luckily it is not my primary number. Good bye EE.

• 
  Micky Jones (@MickyJones_) reported 12 minutes ago

  @EE The app is still down and I can't see my order on the website even though its went through

• 
  AFCdonnilad (@afcdonnilad) reported 12 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

• 
  Jake Murphy (@jake_murphy95) reported 16 minutes ago

  @shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick

• 
  Neil Davis (@neiltheshaker) reported 17 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…