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EE Outage Report in Canvey Island, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canvey Island, Essex, England 03/15/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canvey Island, Essex, England

The most recent EE outage reports came from the following cities: Gravesend, Southminster, South Benfleet, Grays, Gillingham, Stanford-le-Hope, Southend-on-Sea, Chatham, Rochester, Billericay and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomGravesend Internet
United KingdomSouthminster Phone
United KingdomSouth Benfleet Internet
United KingdomGrays Total Blackout
United KingdomSouthminster Internet
United KingdomGrays Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • HansonNicky Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • anulikesstars Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Borocrazyfan73 Karlos (@Borocrazyfan73) reported

    @nigel670 @ThreeUK @EE Been with Three & 02 mate never again pair are shocking, went back to EE and faultless pay a bit more but you apy for what you get.

  • c9bla1975 Craig Blakeley (@c9bla1975) reported

    @EE 27 hours after swapping my phone and using e sim transfer new phone still not working! Disgusting service!

  • michael_cother Michael Cother (@michael_cother) reported

    @EE WHY IS YOUR COVERAGE IN LUTON BEDS SO BAD! AND ITS VERY BAD!!!!THAT WHY I WONT JOIN EE!!!!! COME ON EE GET IT SORTED!!!! MIKE COTHER... POST CODE LU1 3RP !!!!!!

  • MM32401039 M M (@MM32401039) reported

    @EE @IanBurnett1963 Somehow you can offer "social"package to those who doesn't work and live of benefits.I am working why I have no access to this package.Price increase,but where is 5G coverage?how come so poor or no network range in popular places?one or two bars elsewhere?

  • EMSxMUA031221 EMS (@EMSxMUA031221) reported

    @EE Four contracts with you, paying over £150 a month. Luckily not tied in to any of them now. Your price increase is ridiculous. I'm far from skint but I'll be ******* you lot off on sheer principle. Stick your service up your arse.

  • susanbu1 Susan Bullock 💙🇺🇦 (@susanbu1) reported

    @EE Can someone please respond to a DM on here ? Your chat lines are down and your advisor has managed to cut off my phone service so I cannot make or receive calls here in Germany.

  • Tripnotized Rich Smith (@Tripnotized) reported

    @SPotatoes8 @EE I guess price increase also necessary 2 continue provide current level of service +invest for future. Traffic increasing exponentially, that costs EE, and can't imagine how much electricity is actually used to run a national mobile network. Sadly that's just inflation for you..

  • dinesh39bt40 dinesh (@dinesh39bt40) reported

    @MarcAllera @EE @bt_uk hi cc agent was not atall with talking to I need to explain few thing which I mentioned to in earlier tweets can I get a call just because of your cc agent my credit score is down and blocked now I cnt take anything in any network

  • NCookie10 N.Cookie (@NCookie10) reported

    @EE As a long time customer we got used to the constant price increases. So when we was told of another price increase when renewing we just presumed it was like all the rest. 14% is crazy. Hope it's worth losing so many customers over

  • Dooshbag36 its all Madness (@Dooshbag36) reported

    @GazRich88 I’m the same Gaz, called @EE yesterday and expressed my disappointment about the price rise, so they lost another customer