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EE Outage Report in Canvey Island, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canvey Island, Essex, England 02/01/2026 14:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canvey Island, Essex, England

The most recent EE outage reports came from the following cities: Gillingham, Billericay, Southend-on-Sea, Basildon, Rochester, Wickford, Gravesend, Chatham, South Benfleet and Brentwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomGillingham Internet
United KingdomBillericay Wi-fi
United KingdomSouthend-on-Sea Phone
United KingdomGillingham Wi-fi
United KingdomBasildon Phone
United KingdomSouthend-on-Sea Phone

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • anulikesstars Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kayleighboo22 kayleigh boo (@kayleighboo22) reported

    @EE why does your app never work?

  • AshtonLJ Ashton Jones (@AshtonLJ) reported

    @EE I had an email this morning advising me of an issue with my latest bill and to follow a link to avoid being disconnected. Addressed to my email address and not my name- my bill payment has gone out as normal. is this legit or a scam?

  • charlottosaurus Charlottosaurus🌈 (@charlottosaurus) reported

    @EE Caravan you get it working more reliably on the Data network pleeeease

  • NeeveyZ22 Charlene Neeve (@NeeveyZ22) reported

    @EE is there a signal problem with mobile dongle in ME8 area??

  • _hollymcmylor Holly-Jade (@_hollymcmylor) reported

    @EE considering you don’t reply to my dms unless i write a tweet that’s what i’ll do. **** customer service. been having ongoing issues with use for months now. cancel my bill

  • Whiteho7Richard Richard Whitehouse (@Whiteho7Richard) reported

    @bt_uk @OpenreachHelp what awful service move called to change broadband n phone from sky! House move delayed now it’s 3 weeks to fit phone and disabled need my panic alarm fitted but t#they could care! Don’t use them or @EE really bad service moved after a year in isolation.

  • DavidColeman33 David Coleman (@DavidColeman33) reported

    Just paid my @EE business monthly mobile bill online and I see that it is STILL not possible to pay online using @AmexUK. Doesn't fill me with much confidence that this issue just sits there unresolved despite numerous notifications.

  • davidhampson Dave Hampson (1.0x engineer) (@davidhampson) reported

    @EE Solution for poor mobile reception is signal boxes (which they apparently don't activate anymore) and Wi-Fi calling (which they don't do for PAYG). So if you have poor signal on PAYG then they have no solution. Any other phone providers do Wi-Fi calling on PAYG? I may switch

  • Thee_SteveJones steven jones (@Thee_SteveJones) reported

    @EE Sorry for the delay, it’s home broadband & again it’s rubbish. We have had an engineer out to the property previously & we have been given a new router etc - the signal keeps dropping out/slow

  • Callionica Callionica (@Callionica) reported

    Turns out it is the @EE iOS app that has a login page that (iOS believes) is served from “page . link”. EE, do you own the “page . link” domain? If not, you have a security bug in your app.