EE outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent EE outage reports came from the following cities: Gillingham, Southend-on-Sea, Rayleigh, Sheerness, Leigh-on-Sea, Rochester, Wickford, and Gravesend.

City	Problem Type	Report Time
Gillingham	Phone	8 hours ago
Gillingham	Phone	11 days ago
Southend-on-Sea	Wi-fi	12 days ago
Rayleigh	Phone	13 days ago
Southend-on-Sea	Total Blackout	14 days ago
Gillingham	Internet	20 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Joe (@chubbyjoeforza) reported 3 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Nic Foakes (@Nicsboys2) reported 3 minutes ago from Grays, England

  @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 4 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Laurie Staerck (@StaerckLaurie) reported 8 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  Monika Matis (@monikamatis) reported 11 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  Mr Elon (@William59287871) reported 11 minutes ago from Brentwood, England

  @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

• 
  Nicky Hanson (@HansonNicky) reported 15 minutes ago from Basildon, England

  @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

• 
  SprostonCharlatan🌱 (@mrs_harket) reported 15 minutes ago from Rayleigh, England

  Why is the @EE site always so slow and awful?

• 
  Brian Robinson (@Robbo_41) reported 19 minutes ago from Mayland, England

  @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

• 
  Matt Bourne (@MattBourne_) reported 20 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Lauren T💫 (@Lozzabish95) reported 31 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  Luci-Ann (@lucy_anne95) reported 33 minutes ago from Rochester, England

  @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

• 
  Brian Robinson (@Robbo_41) reported 34 minutes ago from Mayland, England

  @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

• 
  lorraine langridge (@lorraine_acorn) reported 36 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Nick Anderson (@uknickand) reported 39 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

• 
  The Lefthand Low Golfer (@Grum90379158) reported 41 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  Ayoola Badmus (@BadmusAyoola) reported 41 minutes ago from Minster, England

  @EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.

• 
  the statistics guy jono (@Jon_UK2016) reported 52 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  Dave DM Martin💥 (@davemartind) reported 52 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  Ayoola Badmus (@BadmusAyoola) reported 54 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  shaun (@1971wilko) reported 7 minutes ago

  @Ofcomsheep @EE That is your most stupid post yet, but then we have already established you're a lying hypocritical thick ****.

• 
  Ade-Olusegun (@OlusegunAdekun4) reported 8 minutes ago

  @EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.

• 
  John Martin Moore (@Dream_Sculptor) reported 11 minutes ago

  @EE Why is there no chat in the EE app, no way to connect to customer service from outside the UK without making a phone call?

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 13 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  Ralph Hardwick (@HardwickRalph) reported 13 minutes ago

  @EE My full fibre EE service keeps being cut, losing my TV image. Your website and fault finding service is diabolical. Why cannot I discuss with a real person rather than a computer bot?

• 
  ⚫️ ElleQat (@BaroqueChic) reported 18 minutes ago

  @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService

• 
  Andy Carn (@AndrewCarn1) reported 18 minutes ago

  @EE @SJG1007 So annoying...your a tech company with the worst app

• 
  prettyboy~~ (@limitiskii___) reported 19 minutes ago

  @Abdulqowiy_ @EE bro wtf

• 
  Joe Gill (@Joesgill) reported 19 minutes ago

  @EE can you update me if your network is down. My phone signal, WiFi & your website is down

• 
  Tony Crystal (@TonyCrystals) reported 22 minutes ago

  @Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.