EE outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent EE outage reports came from the following cities: Gillingham, Southend-on-Sea, Rayleigh, Sheerness, Leigh-on-Sea, Rochester, Wickford, Gravesend, Southminster, South Benfleet, and Grays.

City	Problem Type	Report Time
Gillingham	Phone	5 days ago
Southend-on-Sea	Wi-fi	6 days ago
Rayleigh	Phone	7 days ago
Southend-on-Sea	Total Blackout	8 days ago
Gillingham	Internet	13 days ago
Sheerness	Total Blackout	29 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Brian Robinson (@Robbo_41) reported 34 seconds ago from Mayland, England

  @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

• 
  Ayoola Badmus (@BadmusAyoola) reported 2 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  David Golding (@Onslowhouse) reported 3 minutes ago from Althorne, England

  I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 7 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Rob Cockerton (@bertie_cee) reported 7 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Andy Baker (@AndyBakerRC) reported 8 minutes ago from Gillingham, England

  @EE is there an issue with your network as dont seem to be receiving text messages.

• 
  lorraine langridge (@lorraine_acorn) reported 9 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Dave Frost (@davefrost) reported 18 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 22 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  Rahim Shivji (@RahShivji) reported 23 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Dave DM Martin💥 (@davemartind) reported 25 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  Brian Robinson (@Robbo_41) reported 27 minutes ago from Mayland, England

  @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

• 
  nichola (@__nicolamk) reported 32 minutes ago from Brentwood, England

  @EE signal is soooo shit 🤬

• 
  FatLee (@fatlee1989) reported 34 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Steve Nightingale (@nightingalesj) reported 42 minutes ago from Billericay, England

  @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

• 
  Matt Buckland (@ElSatanico) reported 43 minutes ago from Thundersley, England

  @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

• 
  lorraine langridge (@lorraine_acorn) reported 45 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Ann Henderson (@Annhackett6) reported 51 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  kealey (@kikidee84) reported 52 minutes ago from Southend-on-Sea, England

  @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 54 minutes ago from South Woodham Ferrers, England

  @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Taylor (@dtaylor5633) reported 8 minutes ago

  @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

• 
  Karim Harbott (@KarimHarbott) reported 9 minutes ago

  @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

• 
  Andrew MacDowall (@andrewmacdowall) reported 9 minutes ago

  Endless @EE incompetence. Never possible to download pdf bills from the website, despite promises it's about to be fixed. So I have to call every quarter for them to be emailed. Latest email doesn't even have them attached. Any better providers out there?

• 
  Oldpuddle (@Oldpuddle) reported 11 minutes ago

  @EE and @HBO - if you offer a free trial to customers then don't charge people for it when they sign up. We even called customer services and lo and behold - we get charged. Terrible behaviour.

• 
  Kerry8879 (@salwaykerry) reported 16 minutes ago

  @GBNEWS I've been with @EE for years, if they ration or bump up prices, kiss goodbye to alot of customers who will go elsewhere, I already know deals are available for same package at near half the cost, these companies are also not threatening to ration our signal, wtf EE?

• 
  Joe Gill (@Joesgill) reported 18 minutes ago

  @EE can you update me if your network is down. My phone signal, WiFi & your website is down

• 
  David Echo Guild (@echopark24) reported 22 minutes ago

  Spent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?

• 
  Maxine Sweetman-Ive (@sweetmax22) reported 26 minutes ago

  @EE I have recently upgraded my phone with Freddie in your upgrade department but I was never told about the flexi pay. I was told I was going to be paying £48.11 per month. Not an additional £24 per month on top of that. I am not happy and feel like I have been scammed

• 
  Dave (@David_B235) reported 27 minutes ago

  Anyone else having issues with @EE Wi-fi my Internet has been off for over 2 hours having to use

• 
  TankMatt and 452 other people (@tank_matt) reported 27 minutes ago

  @EE I will put it here. I can’t call and get told to use the relay app because what don’t work due to the issue Im having