EE

EE Outage Report in Canvey Island, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canvey Island, Essex, England 12/25/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canvey Island, Essex, England

The most recent EE outage reports came from the following cities: Basildon, Chatham, South Benfleet, Brentwood, Grays, Stanford-le-Hope, Gravesend, Sheerness, Rochester, Canvey Island, Gillingham and Longfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasildon Internet
United KingdomChatham Internet
United KingdomSouth Benfleet Phone
United KingdomChatham Total Blackout
United KingdomChatham Internet
United KingdomBrentwood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • William59287871 Mr Elon (@William59287871) reported from Brentwood, England

    @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tristycakes1 tristycakes (@tristycakes1) reported

    @EE hey, I've got no phone signal, haven't for the last day, any help? Postcode is sa67

  • WombleTM David (@WombleTM) reported

    @EE what’s going on in PO209EL? Total blackout. Having to use O2

  • FedericaLondon Federica Tedeschi (@FedericaLondon) reported

    @EE I have been an EE customer for 5 years and currently very disappointed with their broadband policies. An EE broadband contract re-start every-time a subscriber moves home. Even in case of proven extenuating circumstances. EE should really look into their terms and conditions

  • vickysharp1 Vicky Sharp (@vickysharp1) reported

    @EE service down in LD7 area. Tried the network checker on the website but it says it's unable to get a network status. Can you please advise when it will be up and running

  • chodwobbler Kimbo 💙 (@chodwobbler) reported

    @EE no service PO20, no report available on EE site. When will service return?

  • broken_irish Clare Woodward (@broken_irish) reported

    @EE hi on Wed we had a complete network loss, and your status checker had a report on this, today its going down constantly but your status checker states it cannot provide an update for the postcode. Any ideas?

  • muzzie786 Mussarut Abbas (@muzzie786) reported

    @EE so retentions team tries to retain me as a customer and 3 days later I’m still waiting for a call back regarding the offer made by retentions and having to chase YOU up on your services!! Poor customer services is not the word!!

  • MadhouseMuse Madhouse Muse 😷 (@MadhouseMuse) reported

    @EE So after a day of answering questions via DM to your various team members (often the same questions answered multiple times), it appears no one has decided to actually help me and get this issue resolved. What terrible customer "support". @CMAgovUK

  • JackAiden02 Jaiden (@JackAiden02) reported

    @EE No WiFi connection since 2am, have DM’d you. Need a fix for this ASAP

  • KingColeman1985 David Coleman (@KingColeman1985) reported

    @EE your Internet is down in Co9 area any idea of when it'll be running again