EE outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent EE outage reports came from the following cities: Rochester, South Benfleet, Southend-on-Sea, Gravesend, Brentwood, Chatham, Gillingham, Grays, Southfleet, and Rayleigh.

City	Problem Type	Report Time
Rochester	Internet	13 hours ago
South Benfleet	Internet	1 day ago
Southend-on-Sea	Phone	2 days ago
Gravesend	Phone	4 days ago
Brentwood	Wi-fi	6 days ago
Gravesend	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Nic Foakes (@Nicsboys2) reported 2 minutes ago from Grays, England

  @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

• 
  Dave Frost (@davefrost) reported 7 minutes ago from Canvey Island, England

  Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

• 
  MsM@Woodlands 🌎 (@kathmerchant) reported 10 minutes ago from South Woodham Ferrers, England

  @EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!

• 
  Rahim Shivji (@RahShivji) reported 16 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Ayoola Badmus (@BadmusAyoola) reported 20 minutes ago from Minster, England

  @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

• 
  Teddy (@Teddy_Nicoll) reported 21 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  Brian Robinson (@Robbo_41) reported 23 minutes ago from Mayland, England

  @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

• 
  Joe (@chubbyjoeforza) reported 28 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Tobias Cook (@tobycook17) reported 29 minutes ago from Southend-on-Sea, England

  Paying £70 a month for a phone with no signal 😤 @EE

• 
  Joe Lane (@rowjoelane) reported 31 minutes ago from Billericay, England

  @Ashleig95425772 @EE They are pretty rude lot down there. Not checked by EE enough. Can’t believe people are still complaining about them and yet they still get away with it. I avoided Basildon @EE at all costs

• 
  Wayne Hunt (@WHunt2002) reported 34 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  The Lefthand Low Golfer (@Grum90379158) reported 35 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  chris harrington (@charrington007) reported 36 minutes ago from Rayleigh, England

  @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

• 
  SprostonCharlatan🌱 (@mrs_harket) reported 36 minutes ago from Rayleigh, England

  Why is the @EE site always so slow and awful?

• 
  Monika Matis (@monikamatis) reported 40 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  James M (@mindsgonewild) reported 45 minutes ago from Grays, England

  @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

• 
  Ky le (@KyzaMT) reported 51 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  David Golding (@Onslowhouse) reported 52 minutes ago from Althorne, England

  I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

• 
  Ayoola Badmus (@BadmusAyoola) reported 53 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  Bekah Chloe (@BekahChloe7886) reported 59 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  peter wilson (@wilsonpeter48) reported 5 minutes ago

  @EE I have tried all SIM cards as tests the only 2 that seem to work most of the time are O2 based transmitters and Vodafone but coustomer service doesn't match phone SIM. I need a reliable SIM service being disabled with health issues to connect to my infusion pumps

• 
  鬼萃香 OniSuika (@OniSuika) reported 7 minutes ago

  Luckily the @EE account seems obligated to reply to every complaint, So I will simply tweet every time I lose connection from now on (several times a day), so everyone can see how bad they are on their replies.

• 
  Kev (@vpharm) reported 11 minutes ago

  @EE ee allowed Mrs Susan Burne to get a phone contract with billing address as MY ADDRESS. Never lived here! EE refuse to get their fraud team to phone me to sort this

• 
  Lolren (@Lolren91) reported 11 minutes ago

  @EE tried to renew my contract and agreed on a price and the agent is like "don't worry about the contract the pricing is wrong but it's right on my end" ??? Do you think I'm stupid? I've not signed anything and now it's gone through? I've had confirmation emails. Unwind this now

• 
  Scooby Miller (@Ragingtaxpayer) reported 13 minutes ago

  @EE @BT You people are a shambles, trying to get technical help with that useless EE superhub 7 being incompatible with my smart home devices and every single person I've spoken to has tried to sell me mobile and TV contacts, focus on the issue I'm calling about.

• 
  Jan Thomson (@JanThomson1) reported 13 minutes ago

  @Ph1ltheee @EE That really sucks.

• 
  Ash Bradley (@AshWillBradley) reported 14 minutes ago

  @judewri @EE Been with EE since the orange days and never really had any issues with them.

• 
  PIX (@PIXX3L5) reported 14 minutes ago

  @EE Leave me alone EE, 2hr calls every month trying to sort your issue out only to be passed to someone else having to explain multiple times. Hopefully with @Ofcom help I will be able to terminate my contract early without charge.

• 
  Jordon (@greggas90) reported 14 minutes ago

  Hi @EE Why have i had the same issue with billing for 8 months and each time someone opens a new compaint and closes it without it being resolved?! Complaints procedure is open a complaint and close it when its actually resolved

• 
  Jochen Roeder (@jochen_roeder) reported 17 minutes ago

  @Birduder344 @EE Customer loyalty is dead, it's not something that is valued or gets rewarded. No matter the issue, be it mobile phone contracts, electricity, ... a "loyal" customer will get punished. It's become sadly necessary to take the shortest contracts possible and change providers often.