EE Outage Report in Canvey Island, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent EE outage reports came from the following cities: Gillingham, Billericay, Southend-on-Sea, Basildon, Rochester, Wickford, Gravesend, Chatham, South Benfleet and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham |
Internet | |
| Billericay |
Wi-fi | |
| Southend-on-Sea |
Phone | |
| Gillingham |
Wi-fi | |
| Basildon |
Phone | |
| Southend-on-Sea |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Hannah Hawkins
(@hanahawkins) reported
from
Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bomber1963
(@Bomber19631) reported
@EE Spoke to a lady Saturday who was going to come back to before the end of her shift and didn't . Monday called again some problem this time a guy said he would definitely come back and didn't. Both UK based . You must have the most useless people employed . #usless #wastoftime
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Tom Nicholson
(@thomasnicholson) reported
@ee hi - I have a replacement SIM and a new phone. The apps are working on WiFi but it's not connecting to network for calls, texts and data. Can you help? Thanks
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
Problem with your phone don't call @EE have now lost all saved Emails and everything in my folders!! 🤬
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Virus remedy
(@RemedyVirus) reported
@EE This is worse Uk network. They trap their customers to profit their company
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Phil
(@PhilipRawlings4) reported
@EE I’ve been cut off 4 times whilst trying to upgrade! each time the customer “helper” tries to give me a better deal than 1st offered but can never match it. Now I’m on hold for over 30mins! This is not what I call customer help! I know the name of the 1st helper. Then help me
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✨Rachel✨
(@RachyMachy) reported
@EE help me please. I think my upgrade has been added to my account as a new contract instead of an upgrade.
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Paul Taylor
(@PaulTay73102351) reported
@EE 17th August and got a response on the 22nd August requesting further personal details to process the return, then never heard anything back after that. Now I’ve been charged and due to be charged again on the 2nd Oct. Please help me.
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Daniel Evans
(@danevans60) reported
@EE can someone please contact me about an issue with tracking my order
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Dave McGarry
(@RealDaveMc) reported
Only 3G in Hemel today @EE? Is there an issue or what??
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Roncie Briggs
(@roodal16) reported
@EE customer service needs a rethink … you cannot claim to be available to customers 24/7 when you provide only one option for contact and then send people in circles with no direct contact method other than calling #nothelpful