EE

EE Outage Report in Canvey Island, Essex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canvey Island, Essex, England 02/03/2026 04:55

February 03: Problems at EE

EE is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canvey Island, Essex, England

The most recent EE outage reports came from the following cities: Gillingham, Billericay, Southend-on-Sea, Basildon, Rochester, Wickford, Gravesend, Chatham, South Benfleet and Brentwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomGillingham Internet
United KingdomBillericay Wi-fi
United KingdomSouthend-on-Sea Phone
United KingdomGillingham Wi-fi
United KingdomBasildon Phone
United KingdomSouthend-on-Sea Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • anulikesstars Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jhorry79 John Horry (@jhorry79) reported

    @EE have been awful today! No 4g, hardly any reception and the app not working. Better off with a carrier pigeon.

  • hold_on_to_hope Hopewins (@hold_on_to_hope) reported

    @EE No service since 10am and still not resolved.. not happy !

  • Grayson169 Grayson (@Grayson169) reported

    @EE where’s my courtesy text saying I won’t have any signal? Now stuck in Shrewsbury with no maps to get home!!!!!!!!

  • JWT2611 Tony Rice (@JWT2611) reported

    @EE What's the point of being connected to the so called biggest and most reliable provider when they don't alert you off network issues

  • abbsytoonhead Jason (@abbsytoonhead) reported

    @FERRYHILL_MAGS @EE They have been off since 12.30 bud, ee has confirmed this data and so.e are getting emergency calls only

  • dwofs Ara Ara Media (@dwofs) reported

    @EE woken up to see I have no service on my 4GEE mifi unit, unable to log in to it and tried a unit reset but that's not worked well for me. Is this a service wide or an account issue?

  • kesadventure Al Westle (@kesadventure) reported

    @lickle_monster @EE Down in Penrith

  • raysmith24 Ray Smith (@raysmith24) reported

    @EE No 4G and no Data I hope that I will be compensated for you not providing the services that I am paying for and I am considering moving network in any case

  • Kashinahat Kat 🐯 (@Kashinahat) reported

    @messermitch33 @garetharmstron1 @EE How much is due back is hardly a point. So say this tech isn't fool proof for a few hours every week, it all adds up. I'm sure if you go over your allowance once because "**** happens, human error" they would still charge you.

  • FERRYHILL_MAGS Ferryhill Mags ⚫️⚪️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@FERRYHILL_MAGS) reported

    @CarlHawman @EE @EE have let me down today.. I will be demanding some compensation!!! I’m currently hacked in to the neighbours Wi-Fi. 😬