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EE Outage Report in Canvey Island, Essex, England

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The latest reports from users having issues in Canvey Island come from postal codes SS8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canvey Island, Essex, England 11/29/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canvey Island, Essex, England

The most recent EE outage reports came from the following cities: Grays, Stanford-le-Hope, Gravesend, Sheerness, Rochester, Chatham, Canvey Island, Gillingham, Longfield, Southminster, South Benfleet, Billericay and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrays Phone
United KingdomStanford-le-Hope Wi-fi
United KingdomGravesend Phone
United KingdomGrays Phone
United KingdomGrays Wi-fi
United KingdomSheerness Wi-fi

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • anulikesstars Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilJoh67129517 Phil Johnson (@PhilJoh67129517) reported

    @DPDgroup_news @EE I cant seem to DM you? I've been having some issues with my parcel 15500959884886 which is why I was tweeting about it. I placed an order for a new mobile phone from EE UK. Expected it today. Got a "Sorry we missed you" notification from you and a picture of house number 7.

  • kayaofaruk Omer Faruk Kaya (@kayaofaruk) reported

    @EE well, landed the STN after being away for two months and had no data on my phone for some reason. Special thanks to David from technical support team as he solved my problem within a minute and able to use the data again now.

  • nikky99 nikky collis lee (@nikky99) reported

    @EE how exactly can I get help please ?

  • D1ckers Richard Samways (@D1ckers) reported

    @EE whats going on with your 4G signal at the moment? Not been able to get it for the last 2/3 days barely even get H at a times

  • alexblaggerz Alex (@alexblaggerz) reported

    @EE some feedback. it states on the Brentwood coverage page the new mast is live however the signal on my iPhone 13 Pro Max is still poor. Running latest software and restarted device. Poor signal where I live and also on Brentwood high street and surrounding area.

  • mattj_uk Matt J (@mattj_uk) reported

    @EE Oh, MyEE now shows I have Full Cover which is correct. So looks like the issue is resolved. Thanks!

  • jappyhertz Jamie Jappy (@jappyhertz) reported

    @EE could possible have the worst mobile data connection ever

  • alexblaggerz Alex (@alexblaggerz) reported

    @EE some feedback. it states on the Brentwood coverage page the new mast is live however the single on my iPhone 13 Pro Max is still poor. Running latest software and restarted device. Poor signal where I live and also on Brentwood high street

  • PhilJoh67129517 Phil Johnson (@PhilJoh67129517) reported

    @EE Thank you so much for failing to put a house number on the parcel containing my new handset. @DPDgroup_news then tried to deliver it to a random house on my street. It was tantalizingly close! DPD CS can't fix it DMing you seems to get no response.

  • NadioG Nadio Granata (@NadioG) reported

    @EE Yes. I still want to cancel my contract!!!