EE outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent EE outage reports came from the following cities: Gillingham, Rochester, South Benfleet, Southend-on-Sea, Gravesend, Brentwood, Chatham, Grays, and Southfleet.

City	Problem Type	Report Time
Gillingham	Phone	4 days ago
Rochester	Internet	6 days ago
South Benfleet	Internet	7 days ago
Southend-on-Sea	Phone	8 days ago
Gravesend	Phone	9 days ago
Brentwood	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Lauren T💫 (@Lozzabish95) reported 2 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 4 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Brian Robinson (@Robbo_41) reported 5 minutes ago from Mayland, England

  @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

• 
  Mark Gould (@yiddo71) reported 8 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  Amy✨♏️ (@acjr24) reported 11 minutes ago from Basildon, England

  Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 12 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  FatLee (@fatlee1989) reported 18 minutes ago from Basildon, England

  @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

• 
  Bekah Chloe (@BekahChloe7886) reported 19 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Rahim Shivji (@RahShivji) reported 23 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  David Golding (@Onslowhouse) reported 23 minutes ago from Althorne, England

  I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

• 
  Ayoola Badmus (@BadmusAyoola) reported 31 minutes ago from Minster, England

  @EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.

• 
  The Lefthand Low Golfer (@Grum90379158) reported 33 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Ayoola Badmus (@BadmusAyoola) reported 34 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  Rob Cockerton (@bertie_cee) reported 41 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  SprostonCharlatan🌱 (@mrs_harket) reported 42 minutes ago from Rayleigh, England

  Why is the @EE site always so slow and awful?

• 
  Kate England 💙 (@kate_england) reported 44 minutes ago from Corringham, England

  @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

• 
  Ann Henderson (@Annhackett6) reported 53 minutes ago from Thundersley, England

  @EE I'm angriee phone not working again. Ss7

• 
  Ky le (@KyzaMT) reported 53 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  Phil (@feyipuk) reported 55 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  The Lefthand Low Golfer (@Grum90379158) reported 55 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mat🅰dor© (@Tat_TvamAsi) reported 8 minutes ago

  @EE Not only is it greedy. It's a complete lack of business sense. You could have made it easy for a retention. Instead I'm not shopping around to buy elsewhere. You guys never used to be this bad. #EE @EE

• 
  Gareth Howells (@GarethJHowells) reported 10 minutes ago

  @EE Have reported it online now. Signal is very weak.

• 
  Marks (@marksy316) reported 13 minutes ago

  @Simon_Whale @virginmedia Almost as bad as @EE having me wait 4 months to connect

• 
  Alan Aldridge (@afaldridge) reported 14 minutes ago

  @EE @Vizique During my protracted time wasting with your customer service somewhere along the very long, frustrating line you ascertained that I indeed have a fault. All I am asking is, if I have said fault all I want is an engineer sent round to have a look.

• 
  MAN LIKE RED J (@RedSteppaJ) reported 14 minutes ago

  @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

• 
  Teds (@Tedtalks13) reported 16 minutes ago

  @EE hey I’m not getting some calls and text the callers are saying they rang it’s only the **** show sla in banks products that seem to get through ******* sort in @MarcAllera else I’ll snip your line into USA

• 
  Rachel Bullen (@Rach_M_B) reported 16 minutes ago

  @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

• 
  lucy barnett (@lucebarnett) reported 18 minutes ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 19 minutes ago

  these guys are genuine israelites "ohhh we have no idea whats wrong haha whoospie ******* doodle" YES YOU DO EVERYONE ELSE WHO USES YOUR ****** SERVICE ALSO HAS NO WIFI GO **** YOURSELVES @EE

• 
  Lolren (@Lolren91) reported 22 minutes ago

  @EE tried to renew my contract and agreed on a price and the agent is like "don't worry about the contract the pricing is wrong but it's right on my end" ??? Do you think I'm stupid? I've not signed anything and now it's gone through? I've had confirmation emails. Unwind this now