EE Outage Report in Canvey Island, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent EE outage reports came from the following cities: Southend-on-Sea, Chatham, Rochester, Gravesend, Gillingham, Billericay, Basildon, Wickford and South Benfleet.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Mr Elon
(@William59287871) reported
from
Brentwood, England
@EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Hannah Hawkins
(@hanahawkins) reported
from
Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jess Goodman
(@JessGoodman21) reported
@EE With all due respect I’ve dm’d and nothing has been done. You don’t understand how important it is !!! No idea ! I’m now having to find out if my phone is unlocked so I can get a SIM card to access the signal !
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Stacey Devlin
(@StaceyDevlinx) reported
@EE *************** with the inflation rate for my new phone bill, **** got
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Mel Brooker 🐝
(@MelJBroo) reported
@HowardGant9 @EE And they wont do a single thing to help out customers who have been with them 10+ years. As soon as my contract ends im going to @SkyUK already have a contract and their signal and pricing is way better too.
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The Lucky Trucker
(@Lucky_Trucker_) reported
@EE Cut and paste reply, nice. My usage on your network is about to fall to 0. I’m done with companies like EE ripping people off. I hope more people vote with their feet.
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Ivor Harper
(@ivor_park_fin) reported
@simonnread @EE So is it just 'we CAN hang you upside down and shake the change out of your pockets - so we WILL' !! Have invited EE to reply with their explanation. Let's see if they pick up the challenge. I hope so because an explanation will make me feel a whole lot better about paying them
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Emily Backhouse
(@EmilyBackhouse) reported
@EE I get that but when I only have 2 bar signal on 4G when you claim to be the best 5G provider, a 14.4% rise is ridiculous
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Socz
(@XcSocz) reported
@EE Absolute joke of a company. No signal for over a month in my area and mass has been down since 16th Jan you guys put a full month credit on account but tell me there’s not an issue? Now you price hike my bull so an extra £240 a year. **** EE
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Shivani
(@SP_sunshine) reported
@EE Still having internet connection issues despite paying out for the best broadband! Annoyingly happens EVERY time I am in the middle of a video call with a patient! Needs sorting EE- #eebroadband #poorconnection
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Paul Hibbs
(@Paulout) reported
Bloody Hell, @EE increasing their prices by 14.4%! Hate how they get away doing this while your fixed in your contract. Feel like a fish in a barrel. I either pay the extra because I’m forced to or risk a CCJ and damage to credit file if I don’t can’t afford. Sickening.
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frankly
(@GJRbluebird) reported
@EE @BAFTA Nobody's interested in EE. We'd be more interested in how we could send our devices back and cancel our contracts based on the most recent, ridiculous and unjust 15% increases....that's what we'd be interested in. Greedy shameful fu**ers.