EE

EE Outage Report in Canvey Island, Essex, England

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The latest reports from users having issues in Canvey Island come from postal codes SS8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canvey Island, Essex, England 11/24/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canvey Island, Essex, England

The most recent EE outage reports came from the following cities: Grays, Stanford-le-Hope, Gravesend, Sheerness, Rochester, Chatham, Canvey Island, Gillingham, Longfield, Southminster, South Benfleet, Billericay and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrays Phone
United KingdomStanford-le-Hope Wi-fi
United KingdomGravesend Phone
United KingdomGrays Phone
United KingdomGrays Wi-fi
United KingdomSheerness Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • anulikesstars Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Vitcoin7 Vitcoin (@Vitcoin7) reported

    @EE What the hell is wrong with the app I keep getting an error. Update the app - deleted and then reinstalled same issue.

  • pinkbettygal Bethan (@pinkbettygal) reported

    @EE @EE hi I added extra data on and selected £8.99 option but just checked my bill and it’s £20 unlimited! I only needed a little extra! What can I do? As I don’t want unlimited and never have!

  • Burwoods Anthony Peters (@Burwoods) reported

    @EE It did help. The only issue now is that nobody’s name appears in family usage, just their numbers. Which is frustrating

  • Spencer745 Bag **** 🟨🟥 (@Spencer745) reported

    @EE Any idea why my BB is down? NE16 area. As 4G doesn't work indoors, I can't work. Also your EE App is having issues.

  • Y2Kev I'm not dead, I'm only sleeping! (@Y2Kev) reported

    Hey @EE I believe I am having issues regarding my PAYG top-up and the pack I should be on. Can you help on here or should I be contacting someone by phone in the morning?

  • zombie_apoc1 GJM (@zombie_apoc1) reported

    @EE @MarcAllera - I take it despite a promised call back and for the order to be processed today, no one is going to bother. Quick enough to debit my card multiple times but still no order processed. How hard is it for the UK’s best network to process an order?

  • itzfergi76 Scarlet witch FC | Hawkeye Era (@itzfergi76) reported

    @EE how long till this "essential" maintenance is over (Birmingham)? before it started about 3 or 4 days ago i could watch 3 twitch streams and play xbox at the same time, now i can hardly do either because the wifi is being so bad cuz of the maintenance

  • Retributionist3 Retributionist1 (@Retributionist3) reported

    @EE when will the phone lines be open again. No signal all Day

  • fromfiona_ From Fiona (@fromfiona_) reported

    @EE please see the above tweet. No new device because your chosen delivery service can’t find my house.

  • Bonzyp Bonzy (@Bonzyp) reported

    @EE Hey - has there been an issue with the EE network this week? I cannot seem to make phone calls, cannot receive text messages, etc