EE

EE Outage Report in Canvey Island, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canvey Island, Essex, England 01/10/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canvey Island, Essex, England

The most recent EE outage reports came from the following cities: Wickford, Gravesend, Basildon, Chatham, South Benfleet, Brentwood, Grays, Stanford-le-Hope, Sheerness and Rochester.

Loading map, please wait...
City Problem Type Report Time
United KingdomWickford Phone
United KingdomGravesend Total Blackout
United KingdomBasildon Internet
United KingdomChatham Internet
United KingdomSouth Benfleet Phone
United KingdomChatham Total Blackout

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • kikidee84 kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • ElSatanico Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • Lozzabish95 Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England

    @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

  • anulikesstars Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • HansonNicky Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • renepower René Power (@renepower) reported

    So frustrating to have the leave tue office with no mobile data/internet only for it to kick in at home. @EE Any problems in postcode SK9 1 today?

  • gazcol77 🏴󠁧󠁢󠁥󠁮󠁧󠁿🦁🦁🦁Gaz🦁🦁🦁🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gazcol77) reported

    @EE when would be a good time to ring you? Anytime I try it’s a half hour wait at least? Or can someone DM and sort out my issue this way?

  • rik_mckenna Rikki McKenna (@rik_mckenna) reported

    Fantastic email from @EE a £4.18 inflated increase on my phone bill PM! I wished your customer service & phone service over the years warranted that kind of increase per month. With energy bills going up in April, it’s lovely to know you have your customers at heart.

  • AshLouiseRyx Ashleigh Rylance (@AshLouiseRyx) reported

    @EE your customer service is disgusting and who ever I’ve just spoke to on the phone needs sacking!!

  • rik_mckenna Rikki McKenna (@rik_mckenna) reported

    @laurita_tweets @EE Absolutely shocking! How they think it’s acceptable, you shouldn’t have to pay more for a service after signing a contract regardless. It’s such a farce. If I didn’t just agree my new contract I would have looked elsewhere!

  • KhaleesiBelmont Autumn 💜 (@KhaleesiBelmont) reported

    @EE I need some assistance regarding having no phone signal for the past day now. :)

  • donnaphillipsx donna phillips (@donnaphillipsx) reported

    @EE @WeAreOpenreach @OpenreachHelp 2weeks on still no service have you found the key to the gate yet ,had the part delivered or have you come up with an acceptable excuse yet? Despicable! Still putting elderly & vulnerable at risk and charging them for no network #gower #porteynon

  • rjoberns R Joberns (@rjoberns) reported from Halesowen, England

    @EE ahhhh nothing like a price increase on your brand new contract, how kind of you. Is that to ensure your poor/broke shareholders can heat their homes? Shame the rest of us will struggle

  • MikeRTownsend Mike Townsend (@MikeRTownsend) reported

    @EE I've tried paying my bill using you app, logging into the website, via 150 and finally trying to talk to a human...all are either not working or are closed...how am I meant to pay this when all 4 methods you offer are down?

  • trft4535 Tony Rea (@trft4535) reported

    @EE Your issue at a local mobile phone mast in Fanns Wood, apparently. Took “longer to resolve than expected”. Coincided with Gigaclear being out so couldn’t use wifi call. Also coincided with your price increase notification! Had exceptionally unexpected need for both too. Ok now🤞