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EE Outage Report in Canvey Island, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canvey Island, Essex, England 01/13/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canvey Island, Essex, England

The most recent EE outage reports came from the following cities: Southend-on-Sea, Rochester, Wickford, Gravesend, Basildon, Chatham, South Benfleet, Brentwood, Grays, Stanford-le-Hope and Sheerness.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthend-on-Sea Phone
United KingdomRochester Internet
United KingdomRochester Phone
United KingdomWickford Phone
United KingdomGravesend Total Blackout
United KingdomBasildon Internet

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • WHunt2002 Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England

    @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • HansonNicky Nicky Hanson (@HansonNicky) reported from Basildon, England

    @EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!

  • monikamatis Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

  • ElSatanico Matt Buckland (@ElSatanico) reported from Thundersley, England

    @EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?

  • fatlee1989 FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • charrington007 chris harrington (@charrington007) reported from Rayleigh, England

    @EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses

  • nightingalesj Steve Nightingale (@nightingalesj) reported from Billericay, England

    @EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers

  • kikidee84 kealey (@kikidee84) reported from Southend-on-Sea, England

    @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

  • Onslowhouse David Golding (@Onslowhouse) reported from Althorne, England

    I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

  • StaerckLaurie Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • paulparker81 Paul Parker (@paulparker81) reported from Basildon, England

    @minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.

  • Robbo_41 Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

  • Jon_UK2016 the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinGreaves20 Kevin Greaves (@KevinGreaves20) reported

    @EE Have to say EE, am absolutely disgusted with your customer service. My son has had to buy out his contract because his Z flip developed a ‘known’ fault and was outside Samsung warranty. Shameful situation. You wanted him to pay an outrageous repair cost for a ‘known’ fault!!!

  • custardeyes Custard Eyes. adult/human (@custardeyes) reported

    Hey @EE have you guys read the reviews about your app? Are you doing anything to fix it ? Loads of 1 star reviews of the app store . Your app has been absolutely useless for a long time now

  • muziqaz muziqᐰz (@muziqaz) reported

    @bt_uk why the hell did you push your broadband customers to be managed by disaster that is @EE??? Calling their complaint policy stupid is understatement. They will close your complaint automatically if I don't answer their phone call during my work hours. Ever heard of email?

  • koinmasuta Koinmasuta (@koinmasuta) reported

    @EE as an Ex employee, I'd really love to know why/how yor customer services has gone down the Drain!!!

  • amandajlh Amanda (@amandajlh) reported

    @EE Hello. I understand you are having problems with payments. I have made one this morning but it hasn’t gone through to you. Money has left my bank. Please advise. Amanda

  • ClaireMcTa52759 Claire McTaggart-Stafford (@ClaireMcTa52759) reported

    @EE THEY CAN'T HELP ME

  • LisaDominic Lisa Dominic (@LisaDominic) reported

    @SandyofSuffolk True but I have to give out a shout to @EE as this still happens with their customer service, probably the best I’ve ever dealt with 👍

  • RebeccaComms Rebecca Broad (@RebeccaComms) reported

    @EE shout out to a guy in your Exeter high street store who solved a SIM / eSIM issue for me in about 12 seconds with a smile. Sad I didn’t catch his name but yeh, just wanted to pass the positive feedback on.

  • catheri19156028 catherine smith (@catheri19156028) reported

    @EE still not able to access anything on my email or account. Under the DDA service providers must make reasonable adjustments for service users. EE have not done that and are in breach of the DDA 1985. #Bbrokenthelaw

  • sisterninja nina (@sisterninja) reported

    @L_Edwards88 @EE Same here. I think @EE are having problems by the looks of things.