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EE outages and service status in Canvey Island, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Canvey Island, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • 40% Phone (40%)
  • 20% Internet (20%)
  • 20% Total Blackout (20%)
  • 20% Wi-fi (20%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Canvey Island, England

The most recent EE outage reports came from the following cities: Gillingham, Southend-on-Sea, Rayleigh, Sheerness, Leigh-on-Sea, Rochester, Wickford, and Gravesend.

CityProblem TypeReport Time
Gillingham Phone 10 days ago
Southend-on-Sea Wi-fi 10 days ago
Rayleigh Phone 12 days ago
Southend-on-Sea Total Blackout 13 days ago
Gillingham Internet 18 days ago
Sheerness Total Blackout 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • tobycook17
    Tobias Cook (@tobycook17) reported from Southend-on-Sea, England

    Paying £70 a month for a phone with no signal 😤 @EE

  • BadmusAyoola
    Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞

  • kathmerchant
    MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England

    @cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!

  • __nicolamk
    nichola (@__nicolamk) reported from Brentwood, England

    @EE signal is soooo shit 🤬

  • fatlee1989
    FatLee (@fatlee1989) reported from Basildon, England

    @EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)

  • uknickand
    Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • sue_adams_
    Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • BSportsphotos
    Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • BekahChloe7886
    Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • Annhackett6
    Ann Henderson (@Annhackett6) reported from Thundersley, England

    @EE I'm angriee phone not working again. Ss7

  • mindsgonewild
    James M (@mindsgonewild) reported from Grays, England

    @EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out

  • lucy_anne95
    Luci-Ann (@lucy_anne95) reported from Rochester, England

    @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

  • BadmusAyoola
    Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

  • Robbo_41
    Brian Robinson (@Robbo_41) reported from Mayland, England

    @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

  • Grum90379158
    The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • StaerckLaurie
    Laurie Staerck (@StaerckLaurie) reported from Grays, England

    @EE Is there a problem this morning, I have no 4g or 3G connection

  • monikamatis
    Monika Matis (@monikamatis) reported from Grays, England

    @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

  • KyzaMT
    Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • davemartind
    Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AWayne26231
    Bruce A Wayne (@AWayne26231) reported

    @EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper

  • KarimHarbott
    Karim Harbott (@KarimHarbott) reported

    @EE With respect, your call centres have failed spectacularly to help me in 15-20 attempts. They have put me through to Apple support, BT support, cut me off, not resolved my issue. Why would I call again? You have had a life chances. @Offcom is my last resort.

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE I don't understand why EE is assuming I live there already. Obviously, people will often want broadband installed before they actually move in. This surely can't be your policy? Surely they can't be that stupid??

  • KevlarBrock
    Kev (@KevlarBrock) reported

    @EE I’d really recommend you provide the service I’m paying you for. Don’t see what calling the tech team will achieve when it’s your end that’s the issue, again.

  • IrmaGrace26
    Irma Grace (@IrmaGrace26) reported

    @EE The app is not working for me to check

  • voidmode
    André (@voidmode) reported

    @EE your new customer service method is rubbish, i call, i get a text message browse some bloody site, to get another text message I WANT TO TALK TO A BLOODY HUMAN not do this ridiculous rigamaroll.... Absolutely poor design choices...

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Still no home internet connection from @EE On Thursday at 14:45 they said it will be back on within the hour. A further call they said by the evening. Friday they said it will be back on in 4-6 hours. It's now Saturday. Are customer service colleagues encouraged to tell untruths?

  • MforMeya
    Big M! (@MforMeya) reported

    @EE what sort of horrible network are you guys operating lately? Please dpmo 😒

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE I'm on to customer services now

  • Karenreid24
    Karen Reid (@Karenreid24) reported

    Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.