EE outages and service status in Canvey Island, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Canvey Island, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (43%)
- Wi-fi (29%)
- Phone (29%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Canvey Island, England
The most recent EE outage reports came from the following cities: Southend-on-Sea, Stanford-le-Hope, South Benfleet, Gillingham, Rochester, Gravesend, Brentwood, Chatham, and Grays.
| City | Problem Type | Report Time |
|---|---|---|
 Southend-on-Sea
|
Wi-fi | 10 days ago |
|
Stanford-le-Hope
|
Internet | 14 days ago |
|
South Benfleet
|
Wi-fi | 16 days ago |
|
Gillingham
|
Phone | 26 days ago |
|
Rochester
|
Internet | 28 days ago |
|
South Benfleet
|
Internet | 29 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Luci-Ann (@lucy_anne95) reported from Rochester, England@EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
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kealey (@kikidee84) reported from Southend-on-Sea, England@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Joe (@chubbyjoeforza) reported from Gravesend, EnglandDear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Brian Robinson (@Robbo_41) reported from Mayland, England@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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David Golding (@Onslowhouse) reported from Althorne, EnglandI’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.
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Mr Elon (@William59287871) reported from Brentwood, England@EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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the statistics guy jono (@Jon_UK2016) reported from Gillingham, England@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
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Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Laurie Staerck (@StaerckLaurie) reported from Grays, England@EE Is there a problem this morning, I have no 4g or 3G connection
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Nic Foakes (@Nicsboys2) reported from Grays, England@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Amy✨♏️ (@acjr24) reported from Basildon, EnglandBeen with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩
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Mark Gould (@yiddo71) reported from Rochester, England@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Wayne Hunt (@WHunt2002) reported from Southend-on-Sea, England@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported@SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.
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Bez Beresford (@bezberesford) reportedHello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue
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John (@j199024) reported@EE Your broadband service is horrendous. £120 per month for Internet and TV and if the Broadband doesn't work literally shuts everything down for hours at a time, horrendous.
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Amy Salmons (@Amy_Salmons) reported@EE Hey, that's great but you can't receive texts on the watch number, tech support confirmed that yesterday. And there is nowhere to change it to the actual mobile number
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Peter CG Cooper (@CharlesSav66) reported@EE @RaPiDkIlLzZz Come on…. EE have been having huge problems for months, maybe years. I’ve not been able to access my business account on the app or online for something like 8 or 9 months. Can’t get a statement. Can check contract status. EE have admitted they have enormous tech problems.
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Mark Andrews (@mandrews2000) reported@AskEvrichatt Ffanklin WHEN CAN I EXPECT DELIVERY THIS IS BEYOND BELIEF @EE @BT your courier is letting you down
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Steve Williams™ 🏴 🇪🇺 👻 🌲 (@stevewill26) reportedHeads Up! I have finally seen sense, and ditched @EE , for my Broadband, which was costing me £50 per month, for a very slow connection. Certainly not the "UK's Best Network". I have a final bill for £44, just received, but @EE have passed it onto debt collectors, demanding £59.
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Martin Winstanley (@soupisready) reported@EE How long does it take you to deal with complaints? sitting here with a potentially damaged iphone after my new order dropped thru letterbox after me paying DPD service they used Royal Fail ! and now nobody from @EE wants to talk to me but bet they’ll take the DD next week!
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Ellie In The Room (@RoomEllie) reportedSo, the only payment options with EE are giving free rein to take any amount from your bank with direct debit OR register your debit/credit card for @EE to drain your account at any time 🤔 Either option isn't putting #customers in control. #EE worst mobile provider @itvMLshow
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Edwin Fuller (@EdwinFuller1) reported@EE Just to report that there seems to be fault with your website. Unable to update an address on 2 accounts. Tried the app as well but not working as well on 2 different devices. Might be worth advising the tech team to investigate the issue.