EE

EE Outage Report in Canvey Island, Essex, England

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The latest reports from users having issues in Canvey Island come from postal codes SS8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canvey Island, Essex, England 11/25/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canvey Island, Essex, England

The most recent EE outage reports came from the following cities: Grays, Stanford-le-Hope, Gravesend, Sheerness, Rochester, Chatham, Canvey Island, Gillingham, Longfield, Southminster, South Benfleet, Billericay and Basildon.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrays Phone
United KingdomStanford-le-Hope Wi-fi
United KingdomGravesend Phone
United KingdomGrays Phone
United KingdomGrays Wi-fi
United KingdomSheerness Wi-fi

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

  • William59287871 Mr Elon (@William59287871) reported from Brentwood, England

    @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AimezPiano love_pianomusic&drawing (@AimezPiano) reported

    @EE absolutely disgusting not to be able to fix a fault over the weekend/ back holiday. Cut. Serv. Assistant finds it funny that I have used all my phone data and"all" she can do is to put "a note of dissatisfaction" 😡 onto my file...

  • dmills87 Dean Mills (@dmills87) reported

    @EE It says on the page that you will be charge for calls to local numbers, but customer service says differently. They also say that the fair usage allowance is 50 GB not 15

  • Stuzipants Stuzi 🐝🐝🐝 (@Stuzipants) reported

    @PorkethPies @EE As Blackadder said of Joan of Arc… as the flames licked higher it strikes me as odd that she never thought to simply use the words ‘I recant my Catholicism’

  • oliver_evison Oliver Evison (@oliver_evison) reported

    @EE hi, I’m trying to activate roaming after going abroad to the US but my phone is not picking up any carriers and so I cannot text ‘roaming’ to 150. When I try to activate it in the MyEE app or the website, it just says there was a problem. Can you assist?

  • AWicksie Alex J Wicksie (@AWicksie) reported

    @EE Yer still not working, tried what you said and even tried 2 other computers, site is bugged

  • moIIyannx Mol(e) 🧸 (@moIIyannx) reported

    @EE Hi i'm going to cancel my contract with you next month which has an add on (damage cover) will this add on automatically cancel once i end the contract? do i need to cancel them separately? Also, i'll be switching by just giving the other supplier my PAC code is this enough?

  • ETTUTS Everything Tech Tuts (@ETTUTS) reported

    @EE Yes phoned for the second time this morning. Nothing they are willing to do until it’s received back as no free lines are available. Considering cancelling the phone too as I’m only a few days in and already experiencing issues. Nothing the agents can do to order apparently.

  • Natalie79814915 Natalie Campbell (@Natalie79814915) reported

    @EE 8 years of amazing customer service but this weekend abysmal.... what happened?!

  • michael_rudloff Michael Rudloff (@michael_rudloff) reported

    @melaniewithanie @EE They did send letters out but I am agreeing with you.Don’t get me wrong. I am in the same situation.They quoted me over £2k early cancellation fee if I were to go now.I knew it is CPI+ 3.9% but now one could have guessed an inflation of 5+%. Just shows that contracts are stupid.

  • Dailzo Colin Dailly (@Dailzo) reported

    @EE Yip tried that also.....inputted my mobile number when told to and said it didnt recognise it and basically told to hang up .....all this was automated also