EE Outage Report in Canvey Island, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Canvey Island come from postal codes SS8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent EE outage reports came from the following cities: Grays, Stanford-le-Hope, Gravesend, Sheerness, Rochester, Chatham, Canvey Island, Gillingham, Longfield, Southminster, South Benfleet, Billericay and Basildon.
| City | Problem Type | Report Time |
|---|---|---|
 Grays |
Phone | |
| Stanford-le-Hope |
Wi-fi | |
| Gravesend |
Phone | |
| Grays |
Phone | |
| Grays |
Wi-fi | |
| Sheerness |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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Hannah Hawkins
(@hanahawkins) reported
from
Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Molly's Bar Brewing Co.
(@MollyBrewing) reported
@EE I go to Middleton in Lancashire alot, I go there more and more, My ee signal is very poor. Moving my phone with all my might It makes no difference its still so shite
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Darren Miller
(@dazzmiller) reported
@EE I’ve had great service from EE, Having moved from the misery of three. But trying to upgrade has been a a chore, I don’t even want an iPhone one-four. My tariff I’m on is fine, But one little whine, That my upgrade cost, Seems a little lost, When compared to other providers.
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Toby Williams
(@MrTobyWilliams) reported
@EE I've been in the USA for 2 weeks and have a USA Roaming benefit but I cannot receive or make calls. Neither can I receive or send texts. Can you fix this?
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Jamie Richardson
(@Jam_1138) reported
@EE Lately you run the most unreliable network I’ve ever used, you’re messaging me multiple times a week telling me there is a network problem near me. After being with you over 10 years, I can’t wait to get away.
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Ken Morgan
(@mrken1970) reported
@EE Hi, apologies. I have been off line. I have spoken to the call centre hence the tweet but as I'm in contract still, it's quite clear you're unwilling to help.
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Lizzie Bow
(@lizziebow) reported
WiFi is being fixed so I’m in a communication hole again thanks to @EE not being able supply reception to certain areas of Belfast. Atleast emergency numbers work right ?
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Wendy Cook
(@WendyCo86164010) reported
@EE is there a problem with you providing broadband service? 2nd day of disruption!!
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ᴷʳⁱˢ ✪ 🇬🇧🏳️🌈
(@007iKb) reported
@EE Hi. I’m trying to use a friends and family code but it keeps stating it’s wrong. Is there an error on the site or can you check the code and see what the issue is? Thanks :)
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Lisa Edwards is having a break 🏴
(@Redwoods1) reported
Dear @EE. Congratulations on being the worst tech service I've ever encountered. A whole month of download speeds that don't allow streaming. Suggestions from your call centre to simply cancel my account. Wow.
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Roger Aburrow
(@rsaburrow) reported
@EE how come you sent me my return package for my upgrade phone 2 weeks late and now I’ll miss the deadline as I’m in hospital caring for a suddenly dying mother and you won’t do anything to help me so now I lose my discount?! Disgusting