EE Outage Report in Canvey Island, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent EE outage reports came from the following cities: Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Wickford, Gravesend, Southminster, South Benfleet, Grays, Stanford-le-Hope and Chatham.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh-on-Sea |
Internet | |
| Southend-on-Sea |
Wi-fi | |
| Southend-on-Sea |
Internet | |
| Southend-on-Sea |
Internet | |
| Gillingham |
||
| Rochester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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FatLee
(@fatlee1989) reported
from
Basildon, England
@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Steve Nightingale
(@nightingalesj) reported
from
Billericay, England
@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Paul Parker
(@paulparker81) reported
from
Basildon, England
@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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kealey
(@kikidee84) reported
from
Southend-on-Sea, England
@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Nicky Hanson
(@HansonNicky) reported
from
Basildon, England
@EE every avenue I try to contact you with to terminate my contract doesn’t work! I’ve tried calling 150 (got cut off), live chat doesn’t work. Just want to terminate my contract as of November 30th. It shouldn’t be this hard!
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Matt Buckland
(@ElSatanico) reported
from
Thundersley, England
@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Wayne Hunt
(@WHunt2002) reported
from
Southend-on-Sea, England
@EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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David Golding
(@Onslowhouse) reported
from
Althorne, England
I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.
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Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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chris harrington
(@charrington007) reported
from
Rayleigh, England
@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Monika Matis
(@monikamatis) reported
from
Grays, England
@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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em stansfield
(@the_emilyedit) reported
We had an engineer out last week to check the internet, and they said everything was fine... and yet the signal still cuts off about 10 times a day... working from home is impossible 🙈 @EE
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Diana V 🇮🇹
(@Queenof_Speed) reported
@EE Hey is there any signal issues in MK41 7RS area? My signal all is morning has been shocking and calls are dropping. I have no bars
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ღKαтıεღ
(@Katiie90_x) reported
@ee again I'm having problems with my messages not being sent... Why is this?? Just keeps happening randomly
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Harriet
(@DmytriwHarriet) reported
@EE is there an issue with the broadband in Suffolk. My internet is going down every 20 minutes and it's driving me nuts! Your website also only shows how to restart and aprt your router, so i can't actually find out if there's a problem in my area.
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LAURA
(@lbp__x) reported
@hello_candicex @MoneySavingExp @EE I’ve been paying £123 for the last 3 years for a phone and tablet. A tablet that’s contract ended over a year ago and I’ve paid £500 for a service that hasn’t even been used. How can that be justified? I had no way of finding out because of their site / app being faulty.
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J
(@JambonBagette) reported
@Buckfire1 @EE @EE be honest with your customers. Long and short of this is that EE don't have an answer and each case is having to be manually adjusted and the 'back office' wouldn't hear it until after the 14 days, despite all adverts stating 14 days. Consider a complaint / OFCOM submission.
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LAURA
(@lbp__x) reported
@EE I have spoken with your team this morning who told me the contract ended last year and that it just rolled over. I had no notification of this as you would like a phone contract. I’ve also been told I still have to pay for next months bill as well as it takes 30 days to cancel.
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Rosie
(@RosieeHill) reported
@EE I am in the process of researching head office information and discovered you're owned by BT. Who knew? I realise everyone is working with fewer staff members but there must be someone who has more access/control than a customer service representative?
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Rosie
(@RosieeHill) reported
@EE So the only telephone number in existence for someone to call is the customer services team, who can't do anything to help me? I've tried calling them, facebook message, email, online chat, and now reactivated twitter to speak to you. I am despairing please help me.
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Toby King
(@kingstoby1) reported
@Diddy987 @EE @btsport Like I say. If you have the problem take it up with Sony. Not the company who has no power in the matter