EE outages and service status in Canvey Island, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Canvey Island, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jul 15, 10:13 AM GMT+1.
- Internet (44%)
- Phone (33%)
- E-mail (11%)
- Wi-fi (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Canvey Island, England
The most recent EE outage reports came from the following cities: Brentwood, Gravesend, Rochester, Chatham, Gillingham, Grays, Southend-on-Sea, Southfleet, and Rayleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Brentwood
|
Wi-fi | 1 day ago |
|
Gravesend
|
Phone | 5 days ago |
|
Rochester
|
6 days ago | |
|
Gravesend
|
Phone | 10 days ago |
|
Chatham
|
Internet | 11 days ago |
|
Rochester
|
Phone | 16 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.
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the statistics guy jono (@Jon_UK2016) reported from Gillingham, England@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Laurie Staerck (@StaerckLaurie) reported from Grays, England@EE Is there a problem this morning, I have no 4g or 3G connection
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Brian Robinson (@Robbo_41) reported from Mayland, England@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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Brownie sports photography (@BSportsphotos) reported from Gravesend, England@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Monika Matis (@monikamatis) reported from Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England@EE I’m disgusted! added @Apple Watch 40mm online to my plan to then be told on 📞 that no stock! 40mm with no upfront cost must be replaced by 44mm WITH an upfront cost!! I pay over £100pcm to @EE, no way paying a cost. No help from @EE. You’re advertising on your app IS WRONG!
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Lauren T💫 (@Lozzabish95) reported from Southend-on-Sea, England@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Phil (@feyipuk) reported from Stifford, England@EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?
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Ann Henderson (@Annhackett6) reported from Thundersley, England@EE I'm angriee phone not working again. Ss7
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞
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Paul Parker (@paulparker81) reported from Basildon, England@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Brian Robinson (@Robbo_41) reported from Mayland, England@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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kealey (@kikidee84) reported from Southend-on-Sea, England@EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Alves (@RachyAlves) reported@EE you have treated a 30 year customer appallingly - I have never have experienced worse customer service, technical support, mis-selling, and lies than from EE. I have spent hours and weeks trying to resolve an upgrade issue & it is getting worse daily. @EE MD or CEO help!
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G the Train Driver (@GtheTrainDriver) reported@EE this service is getting worse! Why is it your app, which is vital to adjust schedules for my kids, is always 'under maintenance' at the most inconvenient times! Why is this work never done at like 0100-0500 when it's less likely to be used!! Never had this issue with BT 😡
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Dave Harris (@djhdjh18) reported@EE It’s not a 1 off, it seems to be every time. It’s really bad that you are unable to provide a reliable service directly opposite the BT/EE HQ in London!
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Dean Gill (@DeanGill4L) reported@EE - been waiting 7 days now for a call off a supervisor, been promised twice I’d have a call in the next 4 hours. Is this how you treat customers ?
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David Warren (@Daveyboy33i) reported@EE what a shower of 💩 you’re telephone staff are - I can promise you that the £250 a month I spend with you won’t be renewed and I will tell everyone far and wide how poor you’re staff are
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Lindsay Brunt (@Lindsay_Brunt) reported@EE @craig_trickett The link you share says no issues which is a lie as there is ALWAYS Issues, is this your clause for use not to cancel our contracts for you providing bad service? Fed up of it now!
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Abdulkadir Nasidi (@Babanasidi01) reported@England @EE Feel bad for Alexander-Arnold, 27. England 🇬🇧 in a #FIFAWorldCup semi without him. #RealMadrid signs Dumfries too? Right-back spot at Madrid is no longer his alone. #ThreeLions
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EE X Support (@EExsupport) reported@Janeyk12 @EE Jane, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.
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Ian (@iandavies10) reported@O2UK did I get a good deal because I can't get reception pretty much anywhere? Switched from @EE and frankly devistated. Had no idea EE were that far ahead of you in terms of network coverage.... (Took ages posting this because of the rubbish network ..)
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Suz Jamieson 🏴 (@SuzJamieson) reported@freddy0047 @EE Their app is AI and is absolutely useless. We've just had full fibre broadband installed from them. The installation is causing our neighbour problems but I can't get to speak to anyone to get them to come out and have a look. BT & EE playing tennis with it.