EE outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent EE outage reports came from the following cities: Southfleet, Chatham, Rayleigh, Rochester, Gillingham, Southend-on-Sea, and Sheerness.

City	Problem Type	Report Time
Southfleet	Phone	11 hours ago
Chatham	Internet	3 days ago
Rayleigh	Internet	6 days ago
Chatham	Phone	10 days ago
Rochester	Internet	20 days ago
Gillingham	Phone	22 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Brownie sports photography (@BSportsphotos) reported 7 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Soccer Gambling Podcast (@SGPSoccer) reported 7 minutes ago from Grays, England

  A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

• 
  The Lefthand Low Golfer (@Grum90379158) reported 12 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Amy✨♏️ (@acjr24) reported 13 minutes ago from Basildon, England

  Been with @EE since it was T-Mobile 13 years ago, never changed my number or anything. £150 phone bill today. Honestly the most expensive company, just rob ya😩

• 
  Ayoola Badmus (@BadmusAyoola) reported 13 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  lorraine langridge (@lorraine_acorn) reported 26 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Rob Cockerton (@bertie_cee) reported 26 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  Andy Baker (@AndyBakerRC) reported 30 minutes ago from Gillingham, England

  @EE is there an issue with your network as dont seem to be receiving text messages.

• 
  The Lefthand Low Golfer (@Grum90379158) reported 39 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  the statistics guy jono (@Jon_UK2016) reported 42 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  Teddy (@Teddy_Nicoll) reported 45 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Ayoola Badmus (@BadmusAyoola) reported 48 minutes ago from Minster, England

  @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

• 
  Laurie Staerck (@StaerckLaurie) reported 49 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  David Golding (@Onslowhouse) reported 50 minutes ago from Althorne, England

  I’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.

• 
  Bekah Chloe (@BekahChloe7886) reported 50 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Ky le (@KyzaMT) reported 53 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported 57 minutes ago from Southend-on-Sea, England

  @EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊

• 
  Sue Adams (@sue_adams_) reported 57 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Matt Bourne (@MattBourne_) reported 60 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Nick Anderson (@uknickand) reported 60 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Martin (@gtfcmatt) reported 4 minutes ago

  @EE Im logging into my account and its saying an account couldnt be found to match the user ID. Could you help me please. Thanks 👍

• 
  Kyah_Music (@KyahMusic) reported 6 minutes ago

  @EE I reckon that it's a combination of you both. Yesterday it would not work on EE iPhone but got to login on my Giffgaff iPhone but missed the 7:30pm deadline since it asked me to update app first with only minutes to go. Only once have I had the problem on GG, but 4 times with EE

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿 James Nickless BS© 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_Nickless) reported 7 minutes ago

  @ad_moran4 @EE @O2 Enjoy the lack of signal. I switched the other way last year and haven’t looked back.

• 
  andrew (@adrewmg) reported 7 minutes ago

  @EE I need to be able to use the phone so I can cancel an appointment for tomorrow.

• 
  DanielleCarty (@Danielle_Rowley) reported 8 minutes ago

  @MajorManor @EE Mines the same can hardly get any coverage anywhere. They are slowing loads down in the hopes you upgrade to a higher package

• 
  JD🇬🇧 (@littlemissj74) reported 10 minutes ago

  @EE They said they cannot help as I don't have access to the settings on the phone. Because it is a new bloody phone and I can't set up with out the working SIM!

• 
  ade (@newbornat) reported 10 minutes ago

  @EE what's going on with the internet/wifi in my area? (Ta6) Its been down all day. Ive been using my data. The time keeps changing when its getting 'fixed' we should have a month's discount. I pay for it and cant even use it.

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 12 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

• 
  Shaun Adams (@shaundadams) reported 14 minutes ago

  @EE This doesn’t help. There is no guidance advice just a vague claim. I cannot trust the information provided. I was offered a call from EE, I provided my details and have heard nothing. Given the size of your organisation this all reflects very poorly.

• 
  Mark Bleach (@BlastItBle8chy) reported 15 minutes ago

  @MajorManor @EE We’ve had the same issue in SN1 central Swindon with 4G for years. Their coverage map is cleverly designed not to show how many bars, we’ve had one bar for at least 8 years yet it shows covered. Reality check, we can barely hold a call without using WiFi calling. They don’t care.