EE Outage Report in Canvey Island, Essex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent EE outage reports came from the following cities: South Benfleet, Southend-on-Sea, Chatham, Rochester, Gravesend, Gillingham, Billericay, Basildon and Wickford.
| City | Problem Type | Report Time |
|---|---|---|
 South Benfleet |
Internet | |
| Southend-on-Sea |
Phone | |
| Chatham |
Internet | |
| Rochester |
Phone | |
| Gravesend |
Phone | |
| Rochester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
-
Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
-
Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
-
Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
-
Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
-
Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
-
Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
-
lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
-
Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
-
Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
-
Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
-
Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
-
Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
-
Hannah Hawkins
(@hanahawkins) reported
from
Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
-
Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
-
🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
-
Lauren T💫
(@Lozzabish95) reported
from
Southend-on-Sea, England
@EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?
-
SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
-
Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
-
Brian Robinson
(@Robbo_41) reported
from
Mayland, England
@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
-
lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Christopher Guy
(@ChrisJG1988) reported
@EE Hi, We had about 6 days of maintenance done where we live, we had a message on Saturday saying it was all done, but since then the signal has been very intermittent, sometimes I get 5G and it’s really good, then it doesn’t work, switches back to 4G and that won’t work either
-
James Beck
(@JamesBeck1984) reported
@EE is there anyone available to help me with an upgrade? Thanks
-
Alistair
(@alyoung81) reported
@ee how long should I wait for a response to a complaint emailed via your web form?
-
lee wingfield
(@hecanbangum) reported
@GLangers @EE Phone um up and get out of it there a bag of ****
-
lee wingfield
(@hecanbangum) reported
@GLangers I got out of my business contract with because of poor it’s was. I’m with @EE now and not 1 problem.
-
ttv/Snoopy܄blindfgc
(@Snoopster777) reported
@EE How do i actually speak to some one , your new system is terrible for someone who is visually challenged , I have spent 2 hours going through each option for the new system to send me a text which I cant read . a little bit frustrated
-
acacia b begley ⭐️🥨
(@AcaciaBegley) reported
@EE Don’t have a bad word to say! Rejoined EE in 2019, and cannot fault the service at any point. Any time I’ve needed help it’s been quick, staff have always been friendly and helpful, and the service is faultless! 🙌
-
Cutteroo
(@cutteroo) reported
@EE Did that 15 mins ago? No reply. Shite service.
-
Katie Mills
(@katieholton1) reported
@EE really unhappy and angry with your customer service, my husband phones software has gone wrong & literally unable to use the phone at all and you won't help him, he's only had it 6 months and it's costing over £60 a month!
-
Unbind
(@iandtify) reported
@EE I don't get why but pretty sure a lot of your customer have the same issue but you guys are not fixing it. Seriously.