EE outages and service status in Canvey Island, England

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Canvey Island, England

The most recent EE outage reports came from the following cities: Brentwood, Southend-on-Sea, Gillingham, Southfleet, Chatham, Rayleigh, and Rochester.

City	Problem Type	Report Time
Brentwood	Phone	4 days ago
Southend-on-Sea	Internet	4 days ago
Gillingham	Internet	6 days ago
Gillingham	Phone	6 days ago
Southfleet	Phone	8 days ago
Chatham	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

• 
  Bekah Chloe (@BekahChloe7886) reported 4 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Brian Robinson (@Robbo_41) reported 4 minutes ago from Mayland, England

  @EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it

• 
  Lauren T💫 (@Lozzabish95) reported 5 minutes ago from Southend-on-Sea, England

  @EE Hi I’ve paid for an early upgrade on the 19th and I’ve received an email about my order but nothing else since in two days? Can you help please?

• 
  kealey (@kikidee84) reported 7 minutes ago from Southend-on-Sea, England

  @EE so disappointed with this service . I have 3 mobile contracts with you which I've always been happy with....I them brought over my home broadband to you. I recently called as out internet speed is appalling. We had an engineer booked in to come out......contiued

• 
  Teddy (@Teddy_Nicoll) reported 17 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  Mr Elon (@William59287871) reported 18 minutes ago from Brentwood, England

  @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

• 
  Monika Matis (@monikamatis) reported 19 minutes ago from Grays, England

  @EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)

• 
  The Lefthand Low Golfer (@Grum90379158) reported 21 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Anuradha Damale (@anulikesstars) reported 23 minutes ago from Brentwood, England

  Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

• 
  Brian Robinson (@Robbo_41) reported 26 minutes ago from Mayland, England

  @EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh

• 
  Ayoola Badmus (@BadmusAyoola) reported 28 minutes ago from Minster, England

  @EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous

• 
  The Lefthand Low Golfer (@Grum90379158) reported 29 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  Wayne Hunt (@WHunt2002) reported 33 minutes ago from Southend-on-Sea, England

  @EE Someone contacted me through my wife’s number. The line kept breaking up so asked if they could call my number. They never did....

• 
  Nic Foakes (@Nicsboys2) reported 34 minutes ago from Grays, England

  @EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....

• 
  Ayoola Badmus (@BadmusAyoola) reported 36 minutes ago from Minster, England

  @EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.

• 
  Laurie Staerck (@StaerckLaurie) reported 37 minutes ago from Grays, England

  @EE Is there a problem this morning, I have no 4g or 3G connection

• 
  nichola (@__nicolamk) reported 37 minutes ago from Brentwood, England

  @EE signal is soooo shit 🤬

• 
  Brian Robinson (@Robbo_41) reported 45 minutes ago from Mayland, England

  @EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will

• 
  Teddy (@Teddy_Nicoll) reported 48 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Nick Anderson (@uknickand) reported 58 minutes ago from Bobbing, England

  @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mick Holds the Line (@Mickandhismusic) reported 4 minutes ago

  @EE I have just wasted THREE HOURS in calls to EETV over trying to get my bill down to less than £100 per month. This is OUTRAGEOUS DISRESPECT for your customers. Where is your reward for LOYAL CUSTOMERS? Nowhere . And I am tied to a two year context so I can’t go anywhere else!

• 
  havoc ΘΔ (@wolfgirlthing) reported 9 minutes ago

  @EE ive already submitted a complaint, and the complaint handler was so rude it was shocking. can you get someone to reach out to me please

• 
  Tony Not Reform Boomer 🇬🇧 🇺🇸 🇪🇦 🇵🇱🇺🇦 (@tonywonderfire) reported 15 minutes ago

  Hey! @EE the router doesn't work and your app doesn't work. How am I supposed to fix it?

• 
  MJ1974 (@GibJ1974) reported 16 minutes ago

  @EE Why do you no longer have a messaging service?

• 
  havoc ΘΔ (@wolfgirlthing) reported 21 minutes ago

  @EE your customer support is abysmal giving me the run round all week and now saying you cant help

• 
  Ekele (@callme_kells) reported 23 minutes ago

  @EE your broadband service has been very very poor since 3 weeks now. I have wasted hours on multiple occasions talking to your team about it. Frustrating 😡!

• 
  Tag (@tagz174) reported 23 minutes ago

  @robbopalmer @EE They’re terrible was glad to get rid of my sons sim with them

• 
  Rich Hargreaves / Wickerrman (@rkhargreaves) reported 24 minutes ago

  @LFCVik2 @England @EE Put your bias down for a minute and realise how wrong that comment is lol

• 
  Equilan (@Equilan) reported 26 minutes ago

  @EE The DD was setup but money moved to another account as it's paid from my billing account. How long does it take them to retry? It's been a week now. So, you're also advising me to call the number that doesn't work. I give up. Thankfully my contract is up in October.

• 
  Martin Powell (@MartinPowe16355) reported 33 minutes ago

  @loisgriff_ @EE Loads in fochriw do especially down the bottom beth