EE outages and service status in Canvey Island, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Canvey Island, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
The latest reports from users having issues in Canvey Island come from postal codes SS5 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Canvey Island, England
The most recent EE outage reports came from the following cities: Canvey Island, Rochester, Southend-on-Sea, Stanford-le-Hope, South Benfleet, and Gillingham.
| City | Problem Type | Report Time |
|---|---|---|
 Canvey Island
|
Phone | 14 days ago |
|
Rochester
|
Wi-fi | 15 days ago |
|
Southend-on-Sea
|
Internet | 25 days ago |
|
Rochester
|
Internet | 28 days ago |
|
Southend-on-Sea
|
Wi-fi | 1 month ago |
|
Stanford-le-Hope
|
Internet | 2 months ago |
Community Discussion
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EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Ann Henderson (@Annhackett6) reported from Thundersley, England@EE I'm angriee phone not working again. Ss7
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Laurie Staerck (@StaerckLaurie) reported from Grays, England@EE Is there a problem this morning, I have no 4g or 3G connection
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the statistics guy jono (@Jon_UK2016) reported from Gillingham, England@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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James M (@mindsgonewild) reported from Grays, England@EE If I google a specific accessory I can get in but if I use the link from the main EE shop website it errors out
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Mark Gould (@yiddo71) reported from Rochester, England@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Andy Baker (@AndyBakerRC) reported from Gillingham, England@EE is there an issue with your network as dont seem to be receiving text messages.
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Luci-Ann (@lucy_anne95) reported from Rochester, England@EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!
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😎🐥Christine Taylor🐣🐤 (@nannychrisMa) reported from Southend-on-Sea, England@EE just had great customer service from Tylor who helped me out effortlessly with my sim issues!! 😊
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Paul Parker (@paulparker81) reported from Basildon, England@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Matt Buckland (@ElSatanico) reported from Thundersley, England@EE Hello! Im@having trouble with an 4GEE Wi-fi Mini, I can connect to the device but it has no internet connection. I’ve reset the device but that hasn’t helped. Can you help me?
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Steve Nightingale (@nightingalesj) reported from Billericay, England@EE Got through on phone eventually. Super helpful call and upgrade sorted. Website not working properly though. Cheers
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Kate England 💙 (@kate_england) reported from Corringham, England@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Monika Matis (@monikamatis) reported from Grays, England@EE that feeling when salesman in the store calls you “my friend” and you’re trying to stop a sudden urge to slap him; and then “manager” when you complain about it tells you off and bans from the shop. Cherry on the cake - customer service tells you they cannot register (cont.)
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, EnglandWhy is the @EE site always so slow and awful?
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Matt Bourne (@MattBourne_) reported from Cliffe, England@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Anuradha Damale (@anulikesstars) reported from Brentwood, EnglandHey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Diane Jeggo (@DiJeggo) reported@EE shame your online customer service isn't as good as the team in Telford Town Centre branch. Tried to order a bundle of bits for my new phone online, you took my money and promptly informed me it's all out of stock and it wont be refunded to me for up to 14 days. Not great!
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KMA (@KMAUK24) reported@EE I have done this and had no signal for 3 days now! Unless on WiFi! Will Be making a complaint and using this as evidence
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Tina B (@Teena35) reported@EE what happened to my unlimited data on my phone that was promised because my WiFi has broken down - and I have to wait 5 more days
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Tim Maunder (@RebelTim) reported@EE I have spoken to 3 people, been to the EE shop and spoke to one of the agents who was kind enough to call back. No one can solve the issue as why service just dropped off. Very disappointed.
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Lumpy Pete (@LumpyPete) reported@LeilaniDowding @EE They did this to us a couple of years ago, bought an uninterruptable power supply (UPS) for any power cuts which happens a lot round here. Can't help thinking we'll regret getting rid of landlines, we're putting all our eggs in one (digital) basket, no good will come of it.
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Alan's daughter the super supporter⚫⚪ (@Hodbow) reported@EE my daughter signed up for your broadband on the basis of getting an iPad for £100. She has an email promising a text/email after the cooling off period. This has never materialised. She’s been into store & called and your staff couldn’t be more unhelpful.
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Chris Rosser (@chris_rosser) reported@LeilaniDowding @EE All Internet in UK is moving away from copper to the premises - and all the replacements require power to function - if you get a UPS you can plug your router and other devices (such as a phone interface) into it to keep them running during a power outage.
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Linda Knott 🏴 (@L1ND4K) reported@LeilaniDowding @EE I resisted swapping out my copper for fibre for a long time exactly because of this. I live at the end of the line as far as services are concerned and have learned the hard way over the years. Can't rely on WiFi as there are often breaks in the electricity and poor or no signal.
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Ed Peters (@mr_ed_peters) reported@LeilaniDowding @EE The old PSTN network is being phased out (copper wires, low voltage old school telephones) as I recall. The phones you're thinking of won't be around much longer. Unless someone tells me otherwise.
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Andy (Honk Honk) Robertson (@AndyRob04327914) reported@ee why are so utterly terrible. BT want even this bad. You've added a layer of extra awful to what was already a very expensive service.