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EE outages and service status in Canvey Island, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Canvey Island, England

The most recent EE outage reports came from the following cities: Sheerness, Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Wickford, Gravesend, Southminster, South Benfleet, Grays, Stanford-le-Hope, and Chatham.

CityProblem TypeReport Time
Sheerness Total Blackout 2 days ago
Leigh-on-Sea Internet 9 days ago
Southend-on-Sea Wi-fi 10 days ago
Southend-on-Sea Internet 10 days ago
Southend-on-Sea Internet 10 days ago
Gillingham E-mail 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • bertie_cee
    Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • bertie_cee
    Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

  • kate_england
    Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • mrs_harket
    SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • Nicsboys2
    Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • davemartind
    Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • uknickand
    Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • hanahawkins
    Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • Grum90379158
    The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • William59287871
    Mr Elon (@William59287871) reported from Brentwood, England

    @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

  • SGPSoccer
    Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • anulikesstars
    Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • Grum90379158
    The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • davefrost
    Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • sue_adams_
    Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • KyzaMT
    Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • RahShivji
    Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • NNpme
    Natalie Paddick (@NNpme) reported

    Hey @EE .. Why do I have to pay for you to correct a broadband issue?? How on earth do I get hold of you?

  • SLeet73641
    Iciclelolly (@SLeet73641) reported

    @andrew_m_toms @EE Please would you share how to complain to Ombudsman? I am a long time BT customer suffering endlessly with EE for 2 and half months of very poor erratic Internet that is costing me my job and money. No fibre in my area. BT copper wire broken down.

  • afrolaff
    Afrolaff (@afrolaff) reported

    @EE Hi. Just received this message: “Could not activate mobile data network”. Right now, my mobile has stopped working. What’s happening ?

  • Rian_180
    RL 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Rian_180) reported

    Been a @skytv customer for years and recently went over to @EE because I didn't feel like I was being valued as a loyal customer with sky. But im not a fan of EE tv at all so a jump back may be on thr cards if the offer is worth it! Got sold a dream and a load of messing about!

  • Madaam_Speaker
    Alari (@Madaam_Speaker) reported

    What's a better network than @EE ? Everytime I get network unstable, calls cut off, pausing when I watch or listen. It's been over 20years but I'm tired at this point. Phone can't function without being connected to WiFi

  • natalieorchard
    Natalie Orchard (@natalieorchard) reported

    @EE I have managed to get through to that help now. It’s trusting though as it’s saying it’s an outside fault and will take 2 business days to fix, meanwhile I have 1 bar of 4g signal

  • markskelton72
    Mark 🇬🇧 (@markskelton72) reported

    @EE why, if I am paying 2 direct debits for my phone do I have to pay off my handset before I can leave your absolute rip off service? I will continue to pay for the phone but refuse to pay extortionate prices for a line. 🤬😡

  • ebbs1234
    ebbs (@ebbs1234) reported

    @EE So please can someone sort this out as the staff in your shop in hove are no help at all. I can dm you the number..

  • i_drive_the_bus
    The Driver 🏴‍☠️ (@i_drive_the_bus) reported

    @EE are ******* useless, first off sent me the wrong phone, messed up my add on and new contract price, I'm still within my 14 days cooling off period yet they want to charge me 1600 quid to cancel, I'm done with them, been with you almost 30 years and this is how I'm treated

  • i_drive_the_bus
    The Driver 🏴‍☠️ (@i_drive_the_bus) reported

    @EE Done that and its closed by one of your guides this morning, so you've lost a long term customer