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EE Outage Report in Canvey Island, Essex, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Canvey Island, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Canvey Island, Essex, England 08/18/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Canvey Island, Essex, England

The most recent EE outage reports came from the following cities: South Benfleet, Chatham, Southend-on-Sea, Stifford, Southminster, Rayleigh, Rochester, Gillingham, Basildon, Billericay, Rochford, Gravesend, Grays, Brentwood and Wickford.

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City Problem Type Report Time
United KingdomSouth Benfleet Internet
United KingdomChatham Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthend-on-Sea Internet
United KingdomSouthminster Phone
United KingdomSouthend-on-Sea Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Canvey Island, England

Latest outage, problems and issue reports in Canvey Island and nearby locations:

  • anulikesstars Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • William59287871 Mr Elon (@William59287871) reported from Brentwood, England

    @EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • mrs_harket SprostonCharlatan🌱 (@mrs_harket) reported from Rayleigh, England

    Why is the @EE site always so slow and awful?

  • kate_england Kate England 💙 (@kate_england) reported from Corringham, England

    @EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

  • davefrost Dave Frost (@davefrost) reported from Canvey Island, England

    Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).

  • Nicsboys2 Nic Foakes (@Nicsboys2) reported from Grays, England

    @tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?

  • BadmusAyoola Ayoola Badmus (@BadmusAyoola) reported from Minster, England

    @EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnyhallam1982 Jonny Redbull hallam (@jonnyhallam1982) reported

    @EE Think twitter must be broken cause @EE don’t wanna reply is the roam aboard further pass work in Turkey to use allowance free ??

  • helena_felix1 Helena Felix (@helena_felix1) reported

    @EE So disappointed in your customer service. Impossible to download VAT invoice from the app, and told they cannot email me a copy. Paper copy takes a week . In this day and age that’s unacceptable and quoting the reason as data protection is a smokescreen.

  • The_Pop_Stop The Pop Stop Chicken & Shrimp (@The_Pop_Stop) reported

    @EE Great leadership, no one of you or your teams can be bothered to respond, this was why were left to sort out EE's mess to get a new sim card activated so our children could contact us in an emergency, clearly none of you have a family or children, great way to go!

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @EE I didn’t call to resolve the issue. I went into the shop and talked in person to someone who, after some investigation, discovered what had happened. And still didn’t really resolve it, but suggested the colleague I’d spoken to the last time had been wrong/lying.

  • magicjackson_cj Chris Jackson (@magicjackson_cj) reported

    Dear @EE, my relative's EE landline has not been working today. There's been a technician on the telegraph post in the street. I've tried ringing support but I think it closed at 9pm. Can you advise on how we resolve this as soon as possible please.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @EE It’s not a good resolution at all. It’s a very bad resolution.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @EE There is no resolution. I’m told there can be no resolution. All we have is money spent, time wasted, my aunt distressed, and everyone claiming it wasn’t their fault.

  • WestonMarvel Paul (@WestonMarvel) reported

    Anyone else have internet with @ee, is it being really poor for anyone else? Connectivity keeps dropping, same happened yesterday.

  • richarddale5 Richard Dale (@richarddale5) reported

    @EE Still shite and on and off as before. Genuinely the worst broadband I have ever had and sad thing is I'm stuck with you for another year

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @EE I have all that. Now the problem is that I can’t be told when data is running out, because that alert will only go to the dongle. So I have to keep checking in case something goes wrong, which was what I was trying to avoid. I was told the opposite, again. More lies.