EE Outage Report in Canvey Island, Essex, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Canvey Island, Essex, England
The most recent EE outage reports came from the following cities: Rochester, Leigh-on-Sea, Wickford, Gravesend, Southminster, South Benfleet, Grays, Gillingham, Stanford-le-Hope, Southend-on-Sea, Chatham and Billericay.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Phone | |
| Leigh-on-Sea |
Phone | |
| Wickford |
Phone | |
| Gravesend |
Internet | |
| Southminster |
Phone | |
| South Benfleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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SprostonCharlatan🌱
(@mrs_harket) reported
from
Rayleigh, England
Why is the @EE site always so slow and awful?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Dave Frost
(@davefrost) reported
from
Canvey Island, England
Well @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
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Nic Foakes
(@Nicsboys2) reported
from
Grays, England
@tescomobile can some contact me. My Mother recently left @ee for your network. Nothing but problems, now her sim isn't working and she's without a phone. What are you doing?
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
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Mr Elon
(@William59287871) reported
from
Brentwood, England
@EE Hi guy's, been trying to login to account, but unable to do that, spoke on phone twice ( to woman called Chelsea) promised to come back to me ( within 30minutes) ..but didn't happen , are your email servers down??
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.
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Kate England 💙
(@kate_england) reported
from
Corringham, England
@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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coffee fuelled omar ☕🇪🇺🇬🇧
(@coffeefuelled_) reported
@EE I placed it through the app. I think I misunderstood, I rang through and turns out I don’t need a new SIM card to pick up 5G, it should just work. I was expecting a new SIM until I re-read my email to find out it’ll just update automatically. Problem solved!
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Corinne Flavell ⫩ 🦋🦋
(@corinne_flavell) reported
@EE this a problem with Instagram because I when refresh my feed it says no internet connection on 4g but it works using WiFi. I have deleted the app and reinstalled and I cannot login with 4G but I can with WiFi.
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simon
(@THENAMESS1) reported
@EE I have no signal or Internet in luton what's going on
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Luna Fox Winters
(@foxtrotluna) reported
@EE I need to change my name on my account, myEE seems to be broken for me, and I believe all your stores are shut, please advise :)
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🖤 Sam 🖤 Pixel Mirror Time Dungeon
(@Tothewoahhh) reported
Warning for anyone thinking of getting a phone from @EE If they decide the offer on their website isn't valid anymore, they'll tell you you can't get it. Even when you literally have email confirmations of you making the order. Absolutely terrible customer service
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CHRYSTALS ... m
(@stu_rue) reported
@AmazonHelp Thank you I will, this is the second one today and yet the network providers @VodafoneGroup @EE have not bothered to reply if these are scams or not! Yet it’s calls from there networks ..
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Kel 🌸
(@kelrodders) reported
@EE please could you advise how I can raise a complaint?
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Phil Baker
(@philthefunk) reported
After the awful service I experienced with @virginmedia I then the polar opposite from @EE ! Epitomising excellence in customer service.
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Jake
(@jakeroge_rs) reported
@JoeHolmes1994 @i_Jess @EE sometimes EE can intervene and refuse to let Apple service the device, they broke EU law when Apple offered to replace my iPhone X free of charge, EE wouldn't send it to them, even when I offered to cover the postage.
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Denten Loughton
(@LoughtonDenten) reported
@EE I am currently having a lot of problems with my internet my router keeps going down when they arnt many devices connected I have tried resetting it and also turning my internet off for a little bit what can I do thank ?