EE outages and service status in Canvey Island, England
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- EE generated 0 outage signals in the last 24 hours around Canvey Island, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- Internet (38%)
- Phone (25%)
- E-mail (13%)
- Total Blackout (13%)
- Wi-fi (13%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Canvey Island, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Canvey Island, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Canvey Island, England
The most recent EE outage reports came from the following cities: Sheerness, Leigh-on-Sea, Southend-on-Sea, Gillingham, Rochester, Wickford, Gravesend, Southminster, South Benfleet, and Grays.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 12 days ago |
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Internet | 19 days ago |
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Wi-fi | 20 days ago |
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Internet | 20 days ago |
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Internet | 20 days ago |
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21 days ago |
Community Discussion
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EE Issues Reports Near Canvey Island, England
Latest outage, problems and issue reports in Canvey Island and nearby locations:
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Mark Gould (@yiddo71) reported from Rochester, England@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Ayoola Badmus (@BadmusAyoola) reported from Minster, England@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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Sue Adams (@sue_adams_) reported from Higham, EnglandHi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Paul Parker (@paulparker81) reported from Basildon, England@minxhoney @EE @bt_uk @MartinSLewis @EE love to give you the spill even in the shop, then when you get your first bill realise it’s a load of rubbish. Happened to me twice now. I will be leaving @ee when my contract is up now. Been a customer for about 20 years.
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Nic Foakes (@Nicsboys2) reported from Grays, England@EE my earpiece on my mobile isn't working. I can't hear a thing when receiving incoming calls. I've been told I can take it back to store to get fixed and have a loan phone but yet 3 of my local stores don't have any. I can't go without a phone. Help me please....
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Brian Robinson (@Robbo_41) reported from Mayland, England@EE Every time I complain about the service and you credit me never seem to pay when you say you’re going to buy it was just starting to get fed up with it
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Tobias Cook (@tobycook17) reported from Southend-on-Sea, EnglandPaying £70 a month for a phone with no signal 😤 @EE
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lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, EnglandAnd now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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chris harrington (@charrington007) reported from Rayleigh, England@EE @rootmetrics Only in Scotland it’s shit here has been for weeks complaining every week and just get excuses
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Brian Robinson (@Robbo_41) reported from Mayland, England@EE EE embarrassing how are you treat your customers the first opportunity I can get to leave a I will do Call yourself wanna largest network don’t make me laugh
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MsM@Woodlands 🌎 (@kathmerchant) reported from South Woodham Ferrers, England@cazdean2 @EE He did! But computers failed to operate so issue is still outstanding! Agh!
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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FatLee (@fatlee1989) reported from Basildon, England@EE I managed to get 5G for about an hour in Basildon (SS14) last night - was this part of a test service of the area? :)
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Dave Frost (@davefrost) reported from Canvey Island, EnglandWell @AnglianWater and @UKPowerNetworks getting the week off to a flying start, blocked sewer and no electricity wasn’t really how I was hoping #MondayMorning was going to start. Both problems reported online. (Thankfully @EE is still working).
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Kate England 💙 (@kate_england) reported from Corringham, England@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...
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Anuradha Damale (@anulikesstars) reported from Brentwood, EnglandHey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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David Golding (@Onslowhouse) reported from Althorne, EnglandI’ve just spoken to EE as my contract is ending on my iPhone. Don’t want an upgrade so just a sim deal. Contract includes my wife’s phone. Spoke to Scott in Scotland & he was so helpful. @EE Saving £40 a month. Thanks. Considering the virus 🦠 good service getting answered.
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Brian Robinson (@Robbo_41) reported from Mayland, England@EE ee Call yourself one the largest networks don’t make me laugh absolutely embarrassing the way you treat customers should be ashamed of yourselves the first opportunity I get to leave this network I will
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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HP (@HDP1995) reported@PolemicTMM @EE Obviously not totally automated but I did use AI to help her. Quick 2 minute query written up in a way that she could understand how to change within the EE app. Sent the output to her and it worked a treat
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Ace (@Ace053381840899) reported@EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media
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Alan Roberts (@AlanRob68902430) reported@EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service
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ALL WEDNESDAY RNT WE (@owlsfan4eva) reportedIs there a problem with EE? can’t log in via the app or via safari just says We’re having trouble displaying your profile details It’s our fault, not yours. Please reload the page or try again later @EE
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Photo man (@ach59) reported@EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer
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🇯🇲7hanos876🇯🇲 (@thanos876) reportedSwitching to @ee broadband, might’ve been the worse thing I’ve done!! Damn near every week something is wrong with it! I’m sitting in the same room as the router, and I can’t get any connection.
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Alan Roberts (@AlanRob68902430) reported@EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come
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Martinkellyandfamily (@martinc2012) reported@EE what on earth is going on with the signal lately it’s appalling up and down the country, also for some reason lately i lose all 3/4/5g when on a phone call never used to be like this.(when losing data also lose phone call quality)
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cal🏴 (@TartanHaggis93) reported@EE I have, more than once and recieved no resolution. It is not worth me annoying myself reporting it again for you guys to do nothing when i can just change provider
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Hilary Hendy🏴 (@hilaryhendy) reported@EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.