EE Outage Report in Snodland, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Snodland, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Snodland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Snodland, Kent, England
The most recent EE outage reports came from the following cities: Gravesend, Gillingham, Maidstone, Longfield, Swanley, Sevenoaks, West Malling, Erith, Eynsford, Chatham, Coldblow and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Internet | |
| Gillingham |
Wi-fi | |
| Maidstone |
Phone | |
| Longfield |
Wi-fi | |
| Swanley |
TV | |
| Longfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Snodland, England
Latest outage, problems and issue reports in Snodland and nearby locations:
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Paul 🚛💨😎
(@I_am_PBK) reported
from
Dartford, England
@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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daniel munn
(@dpmunn19) reported
from
Aveley, England
I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob)
(@WoWnut) reported
from
Aveley, England
@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Miss Popcorn🍿💙🦁🇬🇧 #MissSparkleDesigns ⭐ 🐰❤🐻
(@zamp69wall) reported
@EE When we call customer services on 150, are we able to get through a specific office, for example Plymouth? Everytime I ring I end up speaking to different people each time.
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Isaac Thompson
(@isaac_t_6) reported
@Simon_Richards8 @EE They give users a lot of runaround on issues like this, you can message “incsunlocks_” on instagram to get it unlocked, i got mine unlocked by them
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Lawrie Hill 🎗🏴
(@coach_hill_14) reported
@EE I need support and I’ve been kicked off chats and calls disconnected after lengthy waits! Will I ever get a response today?! 😕
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Gary Wallis
(@glwallis85) reported
@ee my phone will make calls but can't receive them. It just says this phone is currently unavailable. How can I fix this?
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Nick Gabb
(@nick87747302) reported
@EE What !!IDIOT!! came up with the "you cannot use an Old Password" Idea. Like many people I have WELL over 100 passwords. If I cannot re-use them then I MUST write them down. Defeats the purpose! EBAY was first. Haven't used them for 8 years as a result EE??? Probably the same
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Miss Popcorn🍿💙🦁🇬🇧 #MissSparkleDesigns ⭐ 🐰❤🐻
(@zamp69wall) reported
@BGW6719 @EE Thank you. It's not bad manners by staff, all been polite, but getting nowhere fast, it's inefficiency and being told different things by different people. I could scream
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Mårïę 🏴
(@Marief2408) reported
@EE How about you cancel the awful buried alive advert! It’s triggering for so many people and in very poor taste! Very bad advertising!
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Kerry Ann
(@kerryface) reported
Day 11 post @EE broadband outage: “Forwarded to Openreach” over and over. Engineer failed to attend appt 4 days ago. Will be day 13 before EE is next updated by Openreach then who knows how long until a fix. Using poor 4g signal in our house in the meantime. Very very peeved.
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Cameron Brewster
(@CarBoyCam) reported
@EE New SIM has arrived and problem solved but a bit of miscommunication during a process which wasn’t needed as my weekend issues were fixed with a reset of something on your side. Ah well.
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Danielle
(@Danielle267) reported
@EE DPD have been unable to deliver my new phone today due to the address not being on the parcel however it is showing up on my order. They won’t help and have instructed me to speak to yourselves, please can you help?