EE

EE Outage Report in Sittingbourne, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Sittingbourne, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Sittingbourne, Kent, England 11/25/2025 20:30

November 25: Problems at EE

EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Sittingbourne, Kent, England

The most recent EE outage reports came from the following cities: Maidstone, Sheerness, Rochester, Chatham and Gillingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Internet
United KingdomSheerness Wi-fi
United KingdomRochester Wi-fi
United KingdomChatham Wi-fi
United KingdomGillingham Wi-fi
United KingdomMaidstone Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Sittingbourne, England

Latest outage, problems and issue reports in Sittingbourne and nearby locations:

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • uknickand Nick Anderson (@uknickand) reported from Bobbing, England

    @EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    @EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • markgosy Mark Gostling (@markgosy) reported from Kennington, England

    @jmcomms @EE The WiFi on the underground at stations only isn’t ideal either, you just get connected and then the train moves and WiFi drops. I was at the channel tunnel today and think I saw the BTS gear, signal in both tunnels.

  • ColinaldermanC Colin Alderman (@ColinaldermanC) reported from Faversham, England

    @EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • NigelBack Nigel Back (@NigelBack) reported from Faversham, England

    Cannot wait to swap my network over to @VodafoneUK as @EE signal is shockingly poor and it’s getting worse.

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • heathdownes Heath Downes (@heathdownes) reported

    @EE so not only did I spend £50 on the mini router, I’ve spent £100 on data and now £55 on phone calls. Not bad for one month’s worth of temporary internet. 🥵😡🤬🤯

  • karenL8212 Karen (@karenL8212) reported

    @EE what is going on with your internet, modem lights keep turning yellow & red? Having problems for the past 4 weeks

  • MikkyWisperz Everyones bredriano (@MikkyWisperz) reported

    5 days of no service cause @ee are making “imporvments”

  • RoySmit63936841 Roy Smith (@RoySmit63936841) reported

    .@EE Is your broadband having issues currently, or is it just mine? disconnecting every couple of minutes (work aren't too please lol)

  • IanDBird Ian Bird (@IanDBird) reported

    @EE are there service issues in Edinburgh? Not had phone reception (or data) for days now 😬

  • BoldOfBeing BoldOfBeing (@BoldOfBeing) reported

    @ee what is up with your mobile Internet? It hasn't been working since yesterday but there's been no warning or service update about this. How long will it be out/what's the issue?

  • razzmadazzled Kat ↯ 🪴 Saw MCR (@razzmadazzled) reported

    @EE why is your connection in MK so poor? I can't even load up a speedtest. Nothing is using my data cmon :/ i'm not paying £15 a month for my data to just not work. Help?

  • MadMama58 Reverand mama🇬🇧 (@MadMama58) reported

    @EE why don’t you ever answer the phone. Been holding for 40 minutes trying to resolve an issue if your making. Ready to throw the phone now 🤬🤬

  • georgiacinnamon Georgia. (@georgiacinnamon) reported

    @EE I had a new phone on Monday, my new sim hasn’t activated yet on it. My old phone has no service. Can’t make calls from either phone bc I’m waiting for the new sim to kick in 🙄 help pls I’m dying to use my new phone

  • kunal00005 k kunal (@kunal00005) reported

    @EE Hi, I again am facing poor network in the middle on the markets. Please do not advertise yourself as the best network. It is hard to believe.