EE Outage Report in Sittingbourne, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Sittingbourne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sittingbourne, Kent, England
The most recent EE outage reports came from the following cities: Chatham, Faversham, Maidstone, Sheerness and Rochester.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Chatham |
Total Blackout | |
| Chatham |
Internet | |
| Faversham |
Phone | |
| Maidstone |
Internet | |
| Sheerness |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Sittingbourne, England
Latest outage, problems and issue reports in Sittingbourne and nearby locations:
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Milan S
(@MilanStt) reported
After passing EE’s credit check ✅, I waited over an hour for their in‑house review. The agent got annoyed when I answered honestly. Then they charged me £100 instead of the £10 they quoted. That’s unacceptable — fix this now. #EE #customercomplaint #overshocked @EE
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Belinda Turnbull 🦋🍁🌿
(@Blini) reported
Wow, poor customer service from @BT no-show from engineer to fix fault, 20 mins on phone and no compensation for poor service! Anything to do with the @EE merger? Time to change provider?
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Rick W
(@R_Wilcox89) reported
@EE what has happened to your customer service! I call to cancel my mobile contract the person then just keeps trying to update me broadband which I said no to 3 times! When I asked to raise a complaint told me I can do it online! This is just adds to my desire to leave!
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Harry Wheeler
(@HarryWheel21) reported
@EE I have all lost signal and data has it gone down in Surrey:Hampshire please?
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Jeff Moy
(@Gamimamo) reported
@EE I did that a dozen times already. When selecting a fault with my broadband, I get redirected to the SMS service and it hangs up. Can you get someone to call me asap? I want this issue addressed.
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA
(@FWyineMagazine) reported
NCSC Continuous #cyberattacks 10-06-2025 0000hrs - 21-06-2025 ongoing (DDOS & Bandwidth attenuated, signal suppression) in MK region. Properties (10), (12), (13) in particular involved with UK telecoms interference.@EE please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimit area
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James Dunford
(@Jimbobarooney_D) reported
@EE If I upgrade with EU data, does that include Switzerland? I tried to call but your 150 number sends me to a « new service » that is about as useful as a chocolate teapot.
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Jane.E.
(@JaneDegg) reported
@EE Omg!! I have no other phone!!! I cannot connect to 150. It is not possible. This is the problem otherwise i could have done it myself!
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Jane.E.
(@JaneDegg) reported
@EE Mobile number 07956 665505. This SIM is dead! This number no longer exists. Please cancel the subscription. I am writing to my bank to tell them you are refusing to help. I will ask them to block EE. I have no alternative! EE never again!! 10 years with you!
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Jane.E.
(@JaneDegg) reported
@EE I am in Germany. PAYG does NOT WORK when leaving the UK. The App doesnt as i cant login without a passcode which is sent to the number that is no longer accessible because I am outside of the UK. I cant call 150 as it does not work with PAYG. I CAN'T call other number. No PHONE!