EE Outage Report in Sittingbourne, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Sittingbourne, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Sittingbourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Sittingbourne, Kent, England
The most recent EE outage reports came from the following cities: Gillingham, Rochester, Maidstone, Chatham and Faversham.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Sittingbourne, England
Latest outage, problems and issue reports in Sittingbourne and nearby locations:
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE struggling to make contact with EE this afternoon. Long delays on phone, website appears to be down, no response to twitter dm. Is anyone there??
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Nigel Back
(@NigelBack) reported
from
Faversham, England
@EE Sorry for the delay in replying but I’ve struggled for signal whilst at work today to. The 2 places I spend the most time at are the places I can’t really use my phone
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Colin Alderman
(@ColinaldermanC) reported
from
Faversham, England
@EE By any standard, EE customer services appear to be in meltdown. Four hours to reply to a tweet? Calls not answered, web site not working, shops not open for customers to visit without an appointment (cannot be made as web site is down) As a long time customer, I’m very concerned
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I expect a full explanation and a proper resolution, including: A full and fair refund of the overcharged amount. An urgent review of the damage to my credit file. Compensation for the distress and inconvenience caused.
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE I am deeply disappointed with the service I have received over the past month. I was previously on a business contract that ended, and I chose to upgrade to a SIM-only deal at £12 per month. I agreed to the terms, signed the contract, and EE performed a hard search .....
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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BoothamBoy
(@BoothamBoy) reported
@EE Hey EE, I bought an EE 30 day SIM earlier this year. It ran its course. Last Saturday I reactivated it with a £10 payment by credit card. Problem - it's given me calls but not data. How can this be fixed?
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Neil Homer
(@NeilHom57612337) reported
@EE EE signal is atrocious in York even tho the EE coverage checker says excellent indoors and out!!! Can’t wait until my contract is up
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BG
(@Alfred78636925) reported
@EE I wanted you to do it 18 months ago. I've cancelled my contract and not paying you anything further. Think it's important people see how bad you are as a company. Easy to hide behind dms, and more lies
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Andreas Tsimboykas
(@Cu_nt_) reported
Joe @EE upgrades is a complete waste of time… A manger who encourages mis selling and not prepared to help. As for the exec complaints team who lied through there teeth on saturday thanks for the deadlock letter. When will that arrive? If anyone would like to resolve reach out
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Andrea Meek
(@AndreaMeek1) reported
Heading to the USA soon, @EE are charging me £11.40 to use my phone for 3 weeks (excellent customer service too) @O2 want to charge my husband £126 for the same thing Think someone's #profiteering here #lostacustomer
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soulmates never die
(@mickmcmanus2000) reported
@EE No you can’t. Sure if your in one of the big city’s but as I work all over the uk I can tell you now Kevin Bacon tells lie’s. The phone signal is terrible & as soon my current contract is up your getting binned.
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Sadiq Chikte
(@SidChikte) reported
@EE disappointed! Firstly got insurance and you are not able to replace my phone, and it's been a week! The customer service has been shockingly poor! Also, your network coverage in parts of Southend is shocking. Literally no service in Thorpe Bay and Clifton terrace!
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.
(@lxvelylies) reported
@EE hi - I’m abroad and my network is no longer working (but has been for 3 days prior). I can’t contact you and you e locked me out of my EE account for not reason, as it’s the first time o have logged in for months. Can you please help?
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Sarah Murray
(@MrsSarahMurray) reported
Hi @EE. Just got a call from a lovely chap purporting to be from EE to talk about switching my service over to BT. The call came from number 07973100601. I just wanted to verify that this is a genuine EE call and not a scam? Thanks.
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Samuel James
(@Stanleysonson) reported
@EE I called technical support to help get esim on new phone. You said you would activate your end and now it has disconnected my old physical sim in my old phone and not activated in my new phone. Now I have to call 111 and have no phone.