EE Outage Report in Coxheath, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Coxheath, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Coxheath and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Coxheath, Kent, England
The most recent EE outage reports came from the following cities: Gillingham, Rochester, Maidstone, Chatham and Paddock Wood.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Coxheath, England
Latest outage, problems and issue reports in Coxheath and nearby locations:
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Nick Anderson
(@uknickand) reported
from
Bobbing, England
@EE new customer here! Ordered sim only yesterday, i haven’t got access to account yet. Can I order another phone/number today and will that go to one account?
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Koinmasuta
(@koinmasuta) reported
@EE as an Ex employee, I'd really love to know why/how yor customer services has gone down the Drain!!!
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Violah✨
(@VeeAloe9858) reported
@England @EE @BukayoSaka87 Baaack with a statement like he never left..our number 7 #BS7
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Rosemary
(@myxaccount_rose) reported
Outrage that @EE is terrible. Give me T-Mobile. Shocking I am almost 50 and the line was so much better so we can ALL go back to being happy. Oh HOW I LOVE T-MOBILE AND EE. IF ONLY EE COULD CONTACT ME DIRECTLY.
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a.
(@Audamar_) reported
My mobile internet has been pis poor all week. It's showing full bars, but I can barely load any app. What's going on @EE?
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James Powers 🇬🇧
(@ItsJamesPowers) reported
@EE Can you provide me the number for technical support please before this Samsung tablet goes against a brick wall at excessive speed.
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Gareth Darlington
(@MrPoncho1983) reported
@EE This is the issue I have. If I follow to upgrade online it doesn't let me as I'm not eligible for upgrade, which is why I was wondering can the app not be changed to allow for payments, I want to upgrade, but also don't want to sit waiting on hold to make a payment
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Gillian Thompson
(@_viator) reported
@EE Can someone please investigate why I haven’t had a response to my complaint yet. It’s been 2 weeks & and I also sent a further complaint online. I was also due a callback last week about my mobile/broadband/tv package but no one bothered phoning. Terrible customer service.
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𝕊 𝕒 𝕣 𝕒 𝕙 🐢🖤
(@_sarahmckenzXO) reported
Fuming with the driver for @DPD_UK_Helpline took a picture of my block of flats but didn’t bother to attempt to deliver my phone @EE passed it off as “no one’s in to accept” and when I rung customer service they told me there’s nothing they can do they’ll re-deliver tomorrow 😡
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Aibaogun Izeokhai O.
(@MAKA_1NE) reported
@EE I was told I would be upgraded to a plan that has roaming and credited back the price difference. Which I agreed to but wasnt done. I was told they have to do a call listening to confirm that 3 weeks ago and till now nothing has been done. I had to call in yesterday and the advisor downgraded me back saying they would add the roaming as a tech add on as it should be which I agreed to only for the downgrade to happen but he still couldn’t add the roaming and asked me to go online as no department was ready to act on it which was very annoying. How do I go online to chat with a bot when humans on phone cant fix my issue? I have had enough with ee really because every time I call I spend some time over two hours or my valuable time and still nothing is resolved. This is affecting me
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Richard
(@Richard99361128) reported
@EE I need help unlocking a Huawei H122-372. Iv tried the website and it loads for a brief second confirming it's locked to EE network then changes to "there's an error on our end" message