EE Outage Report in Royal Tunbridge Wells, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, East Grinstead, Uckfield, Sevenoaks, Edenbridge and Paddock Wood.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| East Grinstead |
Internet | |
| Uckfield |
Internet | |
| Sevenoaks |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Nalaka Perera
(@NalPerera) reported
from
Maidstone, England
@EE outgoing calls not working
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
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Drew Morgan
(@Drewstoopher) reported
from
Maidstone, England
Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@tommytomato497) reported
@EE @JoshGub Hi Rachel, I'm not sure if you missed it but he said the issue was that it's wack. Hope that helps. -Tom
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Lee Pitman
(@Lee_Pitman) reported
@EE I'm getting changed £10 for BT! I do not want BT and never did can I get it taken off my plan and my money for it returned.
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K
(@cutetooths) reported
@EE Anything to do with claiming an upgrade or viewing existing customer deals 🙁
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K
(@cutetooths) reported
Wow the @EE website literally NEVER works does it. 🤯
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Fine Wine 81
(@81Wine) reported
@EE please can someone help me with how I find an unfreeze code fir my old ee phone? I've been given an unblock code but been told I now need an unfreeze one
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Royston®
(@Royst3r) reported
@tescomobile @EE Then service has gone dramatically down hill, yes I know there is a pandemic but almost impossible to get through to them. I've been a good customer for a while and think I deserve better.
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Paul Scott
(@Paulscottynwa) reported
Currently tethered to my mates @VodafoneUK because my @EE is down for the 3rd time in a week #Embarrassing
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DNAA
(@DNAABeats) reported
@EE how on earth do we put in a complaint for our 4G coverage? You did work in the area late last year and ever since then I'm hitting 1/2 bars in my home?! How the hell can we get you guys to come fix it?!
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Ian Price
(@goatteeboy) reported
@EE I’ve got no signal again, I’ve tried reporting a fault and your fault reporting form fails. I’m trying to run a business using my phone, this isn’t helping!
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Food, Fun and Forest 🍗🍰🥳🎉🌳🌲
(@FoodFunForest) reported
Network of the Year my arse @EE. Your signal is appalling.