EE Outage Report in Royal Tunbridge Wells, Kent, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (34%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
E-mail (4%)
-
TV (1%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent EE outage reports came from the following cities: Cranbrook, Maidstone, Sevenoaks, East Grinstead and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Cranbrook |
||
| Maidstone |
Internet | |
| Maidstone |
Phone | |
| Cranbrook |
||
| Sevenoaks |
Internet | |
| East Grinstead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
-
Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
-
Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
-
Nalaka Perera
(@NalPerera) reported
from
Maidstone, England
@EE outgoing calls not working
-
Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
-
Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
-
Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
-
Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
-
Drew Morgan
(@Drewstoopher) reported
from
Maidstone, England
Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
-
Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
-
Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
-
Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
-
Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
-
Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
-
Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
-
Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
-
Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
-
Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
-
Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
-
Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
-
Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
MrSensible
(@startmakingsens) reported
@ThePrizeForce @EE It’s a war of attrition. They want you to give up. Calling ScottishPower took 1h20 to get through, then bounced from one dept to another, each time back in the queue, total 4h30, and then they ignored their own resolution and back to sq1. Their mistakes always favour them🤔
-
*** The Builder
(@Bodrul_99) reported
@EE at least give us all an update with the delivery of our new iPhones. Pretty pathetic for a network of your status to stay quiet and not communicate with long time faithful customers.
-
Paul Eagles
(@pauleagles) reported
I upgraded my phone with @EE, they've since decided not to honour the price shown in the order confirmation email and their response was that I can return the upgrade. Well thanks for the lack of customer care. Time to move elsewhere I think.
-
pootymack
(@DaRealPootyMack) reported
@pulte I could really use a hand up with food. I'm on disability and my budget is more than fixed. I have a wife and 2 teenage boys (lord help me lol). You're a good man and if you @ee this, anything would help. $BrettGonsalves
-
kiv_atso
(@kiv_atso) reported
@nikolajht @EE I was setting up my new iPhone 14. eSim never connected to network and not activated, but my physical Sim on iPhone 12 was deactivated, I’m left with no service now. Downloading eSim from EE didn’t work because it requires the older sim which they deactivated already.
-
Brix
(@ArthurBravo6) reported
@EE please at least answer my phone, I’ve been paying for by sport for over two months and I never had access to my account, it’s telling me there’s a problem. How can I get charged for 2 months and not even having access to my by account… that’s not fair
-
Laura Crombie
(@lolcrombie) reported
from
Aberdeen, Scotland
@EE Hiya EE, I've tried messaging a few times and I can't get through on the phone. Can someone help me with this?
-
Mike Wood
(@ThePrizeForce) reported
@startmakingsens @EE Call the help number and first hear a recorded message, "Have tried our website.....". DO YOU REALLY THINK I'D BE CALLING THIS NUMBER IF DIDN'T HAVE TO!!!!
-
keith
(@keithheskett) reported
@EE been trying to get tech support for 3 hours my phone keeps saying no sim inserted sat in service station on WiFi only way to contact you since 7pm
-
ChanStran
(@Icareforu2t) reported
@EE imagine I've been a loyal customer for 8 years with multiple lines and when I go to upgrade I'm told I will get the exact same deal as someone new to the network 'because iPhones are expensive' so much for appreciating customer loyalty. Goodbye EE hello new network. Smdh