EE Outage in Royal Tunbridge Wells, Kent, England

@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

@EE 1 hour down... no broadband.... no response from @EE

Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

@EE outgoing calls not working

How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

@EE my 4G and overall signal has been shocking this past week. My phone couldn’t connect to the internet or even take calls today. How is this ok?

@EE offered me the TCL phone, saying it was an amazing phone. It's terrible, EE lie.

@NIStats @EE Same with 3 Marshall. In Tenerife atm without any signal issues but can't make a call sitting in the house in Belfast. Been with them over 20 years, lately is the 1st I've had major problems

@EE Just wondering! It’s EE down?? My broadband just stopped and not costumer service available to help!

@EE what’s going on? My internet is down and no phone to call to support!!!!

Great service @EE Had a problem with my phone so chatted to a agent online very helpful and got it sorted 👍

@EE That's a terrible deal!

@EE Terrible service, 3 weeks of internet issues. Engineer visit. All fixed apparently. No, not fixed, unable to download or watch anything online. 3 years of complaints, Top dollar prices, bargain basement service.

@EE hi - broadband speeds have been terrible for the last 2 days. Getting 2 mbps in the Eastbourne area currently. Is there a problem with service in this area?

My god @EE is shocking. No matter where I go, be it Belfast, London or Cardiff, or even at home, their network coverage is abysmal 😡