EE Outage in Royal Tunbridge Wells, Kent, England

@EE 1 hour down... no broadband.... no response from @EE

Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

@EE outgoing calls not working

How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

@EE please help, you sent me an offer for my wifi for 2 days unlimited data for £2. When I tried to text back to the message it’s not activated. Please assist

@EE Hi. No problem am I able to phone on his behalf ? I’m unable to be with him currently ..

@EE any reason why WiFi is down in Sa154sh?

@EE Hello, I ordered my upgrade online on Thursday and have heard nothing about delivery? Any help would be appreciated. Chloe.

@EE It has been looked into and all the time, same response. Nothing we can do just block the numbers. That’s it. I’m utterly disgusted at the lack of support we customers get. Option that was offered is for me to change my number and I have explained why that’s not possible.

@EE hi, ive currently got a 4g payg sim, ive noticed your sim only 5g plan of 120gb for £20 is available, ive read the small print and it seems you can use this with a 4g device using your 4g service? Is this correct? Thanks

@EE I had to call again. But issue now resolved ish. Ty

@EE Hi! Can you give an update on the outage on the Isle of Wight? Several people with no signal or 4G

@EE Any news on the outage at WN6 8LR? Been out since the 3 Dec?

@gamerdad1981 @EE yes no cap its so fast bad range tho