EE Outage Report in Royal Tunbridge Wells, Kent, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Tunbridge Wells, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Total Blackout (23%)
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Phone (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Royal Tunbridge Wells, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Crowborough, West Malling, Uckfield, Sevenoaks and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Maidstone |
Internet | |
| Maidstone |
Wi-fi | |
| Crowborough |
Total Blackout | |
| West Malling |
Internet | |
| West Malling |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Royal Tunbridge Wells, England
Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Drew Morgan
(@Drewstoopher) reported
from
Maidstone, England
Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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@RS
(@rs_hole) reported
from
Pembury, England
@SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Maisie Cat - Happy New Year - Tories Out!
(@maisiethetortie) reported
from
Speldhurst, England
@EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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NightMare
(@NightMareAlec) reported
@DirectTechYT @EE @O2 Got a good deal on EE eventually. Pretty much kept the price I was paying for the Pixel 3 but now have 4 times the data. O2s service is so bad here so it has to be EE
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Jon D #rejoinEU
(@Vigman) reported
@EE Only had the PC directly connected and didn’t use Wi-fi. Actually gone back to 20mbps download now. Must have been a supply issue this morning from the exchange but I’ll notify if it happens again. Thanks
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John D Burns
(@JohnBurnswriter) reported
It's now 7 weeks since @EE should have connected my fibre. I was supposed to get an update today. When that didn't happen I chased them. Now I'm getting an update in a week's time when it will be 8 weeks since I should have had a service. Shambles.
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Tom 🎮
(@TMG_1991) reported
@EE Hi, I'm a mobile broadband customer, and your customer support told me changing my settings wasn't possible My router settings just say "options not available with CLAT" when I log into the router.
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The Customer
(@TheCustomer18) reported
@EE One of your salesmen in store failed to state that there are no refunds or returns when purchases made in store. Rude customer service when some sales advisers were laughing and saying that they don't need to tell us. They also refused for me to speak to the manager. Thanks @EE
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Jay
(@jaybrown2021) reported
@EE hi my internet is not working, is EE internet down or something?
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Wheely's World
(@alanpwhelan) reported
@EE I might be switching network providers soon. If I take a sim only pay monthly deal can I use my data allowance in the Republic of Ireland on holiday without any extra charge?
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في ايو
(@Fion8_) reported
@EE ive not been able to use my phone all day because of no service and no data when my plan is unlimited, what is going on?!😑.
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661AAC
(@661_aac) reported
@JohnBurnswriter @EE Got Sky and service was spot on.
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Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.