EE Outage Report in Pembury, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Pembury, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Pembury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (31%)
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Total Blackout (13%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Pembury, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Sevenoaks, Edenbridge, Royal Tunbridge Wells, Crowborough and Flimwell.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Phone | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Pembury, England
Latest outage, problems and issue reports in Pembury and nearby locations:
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Colin Dowling (@colinsplace) reported from Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Drew Morgan (@Drewstoopher) reported from Maidstone, England
Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Emma Ongley (@EOngley) reported from Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Colin Dowling (@colinsplace) reported from Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Steven Janssen (@Stevenwj74) reported from Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
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Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Nalaka Perera (@NalPerera) reported from Maidstone, England
@EE outgoing calls not working
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Emma Ongley (@EOngley) reported from Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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@RS (@rs_hole) reported from Pembury, England
@SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.
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Ben Wallace (@BenOWallace) reported from Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Lamin Fuller (@MrLaminFuller) reported from Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Poppy Jeffery (@BBCPoppy) reported from Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Angie ❤ (@MrsC118) reported from Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England
@EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.
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Emma Ongley (@EOngley) reported from Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Hardy (@drmatthewhardy) reported
You'll need to wait an hour for @EE to escalate your case to a senior staff member and then another 90 minutes to actually speak to a person who can fix your problem.
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Eilidh Devenney (@curlyworld) reported
@EE could someone please get in touch urgently, I’ve been left with no roaming in USA as it’s blocked though I have the confirmation text of approval. Please help
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Adam Proctor (@adamproctor85) reported
@EE I made a phone call to you guys last Saturday to see why my contract upgrade had been cancelled, was on hold for an hour only for the guy to say it was a system issue & had auto cancelled, you'll call me back in 72 hours... well its been 6 days and I've heard nothing??
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Hannah Power (@HannahIPower) reported
So to sum up, police were great - @ZARA and @EE crap with zero empathy
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Crofty (@BatmansLass) reported
@EE The reason the payment was late was because right was never going to pay you more than I owed you. I had to wait for you to send me the correct amount, which I had informed you of. I can’t call you to say it’s paid or check youve received the payment. It’s a mess
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Jess Janvrin (@SuperGingerHero) reported
@EE I've lost count how many times I have signed up to the alert me when in stock, and yet I never received anything, what's the point in staying loyal to EE if there not loyal to you.. Been trying for months to get my son a PS5 for his birthday 😭😭
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SemiBreveBot.xyz Status (@semibstatus) reported
@EE what is up with your service around Holbeach, UK, H or H+ or EVEN E around most of the town. Absolutely awful and am considering changing providers
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Crofty (@BatmansLass) reported
@EE I asked for the lower amount and was told I had to wait for it to generate but I could pay the higher amount and you would credit me back! That was never going to happen. Closing my account with you has not been a particularly pleasant experience
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tyler cowan (@tylerco00571819) reported
@EE EE’s service is just ****. Fact that I have to spend the remaining balance on my account. Just give me that money back. It isn’t yours to keep.
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Carys Reeve (@carys_reeve) reported
@AppleSupport It’s happened to 2 brand new iphones, I’ve updated both of them to the newest software, & restored from backup, with the same result. It’s getting tiresome as @EE have also refused help through customer service, (contracted through them), and still expected to pay the contract.