EE Outage Report in Cranbrook, Kent, England
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The latest reports from users having issues in Cranbrook come from postal codes TN17 and TN18.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (35%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cranbrook, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Cranbrook and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Total Blackout | |
| Cranbrook |
Phone | |
| Maidstone |
Internet | |
| Maidstone |
Internet | |
| Royal Tunbridge Wells |
Phone | |
| Maidstone |
Phone |
Community Discussion
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EE Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Drew Morgan
(@Drewstoopher) reported
from
Maidstone, England
Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Nalaka Perera
(@NalPerera) reported
from
Maidstone, England
@EE outgoing calls not working
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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@RS
(@rs_hole) reported
from
Pembury, England
@SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Thorpe #FBPE #ProEU #RejoinEU #NeverVoteTory
(@AlanThorpe20) reported
@ee Have problem with my Huawei mobile, booked MOT appoint for today. Was told that ee don't stock them anymore & can't help me sort out - 1. Why the wi-fi won't connect up to my home set-up & 2. Why my data usage is running out before my monthly renewal date. Only seemed.. 1/2
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Elaine Shannan
(@elaine_shannan) reported
@EE So Casey you would like to know how it went, went into Richmond store told they couldn’t do anything no apology bloody rude they all need to go on customer care courses and I have now asked for my PAC code been with you for about 10 years #AwfulService #AnyoneButEE
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Agata J Mas
(@komares7) reported
@EE How do I contact a real customer service advisor without waiting on hold?
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malcolm clarke seaside wolf
(@macwulfie) reported
@EE "more bang for your buck"????? We don't have "bucks" here and it's a stupid phrase anyway. Be better.
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Michael Newton
(@trevoire) reported
Just had the most ridiculous experience with @EE - called the support line, and after 25 minutes on hold and chatting to some for 5 mins, am told to contact the store, call the store, they tell me they can only help if I go into store. I go into the Great Marlborough street (1/2)
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Bruce Wayne
(@boogieb2T) reported
@EE are some criminals bruv tell me why I’m paying £60 to never have no service, fix ur ****
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Craig Whyte
(@craigwhyte83) reported
Don’t order an IPhone 13 pro through @EE despite them claiming it will dispatch within 7 days, they don’t have stock and have no clue when they will. Happy to take upfront payments for orders they can’t fulfil. Shop direct from apple or another mobile supplie! avoid EE #terrible
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craig mcghee
(@tenby1986) reported
@EE inwonder if you could help I logged into my ee app to pay a bill and I looked at what's new and I see I could have an early upgrade without paying the fee but when I go through the process of choosing my phone and plan it still say I have to pay the fee why is that?
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Dr. Jon Stanley
(@JonMarcStanley) reported
Right, first thing tomorrow, dump @ee. I'm sick of the multiple excuses for a crap service. Over £30 a month in Edinburgh for a signal that still isn't stable. What a joke.
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Rich
(@iamrichmoore) reported
I know it's a cliché to tweet to complain about bad customer service, but after @EE "accidentally" cancelled my fibre today, despite saying I had 14 days left, I feel I need to warn anyone else leaving @EE. When I complained I got told "you shouldnt' have cancelled". Shocking!