EE Outage Report in Cranbrook, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 02: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cranbrook, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Tonbridge and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Maidstone |
Phone | |
| Tonbridge |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Phone | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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@RS
(@rs_hole) reported
from
Pembury, England
@SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Drew Morgan
(@Drewstoopher) reported
from
Maidstone, England
Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Nalaka Perera
(@NalPerera) reported
from
Maidstone, England
@EE outgoing calls not working
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Nash
(@NotTHESteveNash) reported
@canido_steve @EE Tell me about it. You add a plan that has no mention of iPhone and clearly states up to 6 exclusives and I didn't notice the "iPhone" on check out and when I go to chose an exclusive I have one choice. Out n about on hols & signal is sketchy. Tough to get a steady signal to call.
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Soong K. Ma
(@soongkma) reported
@ThreeUK Unable to make or receive calls for the past 4 weeks indoors or outdoors. Promised for last four weeks with each phone call, will be resolved in a few days and still no improvement. Anyone else experiencing the same? No issues with @ee in same places; time to switch?
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S
(@kingsys2112) reported
@EE can't use your app. Is your network down in scunthorpe area? Got no Internet or TV
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Manya Blanca
(@ManyaBlanca) reported
@EE Its awful really, when you've to get your bank to investigate fraud on your account. Christ am I going to be some pain in your ***! If there's a set of beuracrats I can throw you to the indifference of, I'll find them!
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coach-vahid
(@coach_vahid) reported
@EE again no internet. Rubbish. And no help from you as everything is ok.
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William
(@willtweet1234) reported
@Birdjokes1 @EE Sounds about right, don't ever use the chat service, they lie to get you into contract too.
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William
(@willtweet1234) reported
@EE has to have the worst chat service! The advisors lie to you to get you into a contract! I then try and get this resolved and the next person I speak to hasn't got a clue what's going on! Say goodbye to a 15 year customer!
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Manya Blanca
(@ManyaBlanca) reported
@EE what kinda scam are you running? Turned off the 4g mast in the Clapham area rather than fix it and now there's a 5g mast outrage for the second time in 2 weeks. Another customer lost! I've never been so grateful for a cooling off period!!!!
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beth
(@bethargg) reported
I can’t even communicate how angry @EE have made me, do not give these ppl your money. They don’t care if you’ve been a loyal, well paying customer either, can’t wait to switch to @O2 😩😩
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LRICMWZC
(@harryspecms) reported
@EE I have a valid PAC and your system keeps saying it’s invalid. I’ve been waiting since Friday. The EE SIM is active, and I’ve checked everything. I need a manual port done immediately. No one is answering 150 or support. Fix this ASAP.