EE Outage Report in Cranbrook, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Cranbrook come from postal codes TN17.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Cranbrook, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cranbrook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cranbrook, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Rye and Cranbrook.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Royal Tunbridge Wells |
Phone | |
| Royal Tunbridge Wells |
Internet | |
| Maidstone |
Total Blackout | |
| Maidstone |
Phone | |
| Rye |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cranbrook, England
Latest outage, problems and issue reports in Cranbrook and nearby locations:
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Drew Morgan
(@Drewstoopher) reported
from
Maidstone, England
Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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@RS
(@rs_hole) reported
from
Pembury, England
@SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
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Nalaka Perera
(@NalPerera) reported
from
Maidstone, England
@EE outgoing calls not working
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
EE Issues Reports
Latest outage, problems and issue reports in social media:
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BournemouthCharlie 🇬🇧
(@BournemouthCha1) reported
@EE Wtf is that and what’s it wearing ?????
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Dana Mountford
(@babyd2630) reported
@hairyhistory @EE I'm with you I spent half an hour on the phone to them and all they could do was chuck money at me and give me no solution!
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b
(@_sweetxner_) reported
@EE SO beyond fed up with the service I’m getting. Charged twice for Spotify??? How does that make any sense??? Also no way to contact anyone for more info??? I have to book an in-store appointment for a PHONE COMPANY to tell me what THEY have ****** up. I’m so sick of it.
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Bobby Hamilton
(@BobHamilton_98) reported
@EE Any update? I’ve now received a text from 150 to state if I don’t pay, I may have my service suspended? What’s going on here?
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Louise
(@loubiecoo) reported
@EE I’m really disappointed with ee, called yesterday to sort my partner an upgrade who’s been a customer well over 15years. A no point was the person we spoke to willing to help him with a good deal on new handset and was more than willing to accept his notice to cancel his contract
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paul andrew wait
(@pawait) reported
Why is it the fact I am complaining on Twitter about @EE poor service on 5G don’t appear in my feed when I send ? Service is useless since I got an IPhone 13 and got 5G
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Ethan Langley
(@EthanLangers) reported
@EE Can’t send texts or call anyone. Data is working. I’ve activated roaming and paid for a roaming pass but still can’t get to work. Please can you help cheers
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fiona
(@fiona62941925) reported
@ThreeUK As a Chelsea fan, I’ll never use Three. Not only is it awful network, my partner is on Three, so I know, but they have decided to harm the innocent fans and players even though the club is being sold. I’ll stick to good network - @EE & encourage my partner to change. 🙃
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Catherine Haggo
(@cathhaggo) reported
@EE why are your non EU roaming rates so awful? @O2 offer £4.99 for all the data you need etc and you offer £6 a day for 500mb! Absolutely rubbish,as if i don’t pay you enough a month!
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Chris Parker 🇬🇧🏴🇹🇭🚵♀️
(@BangkokRam) reported
@goo_stewart It’ll be interesting to see some of these companies profits next year? @EE & BT put there price up annually 3.9% on top of inflation. Tesco mobile don’t, so guess who my next contract will be with ? Energy I understand short term but bring down ASAP. They won’t!