EE Outage Report in Tonbridge, Kent, England
Why is my EE service not working?
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Tonbridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Tonbridge, England
The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, West Malling, Maidstone, Crowborough, and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells
|
Internet | 13 hours ago |
|
West Malling
|
Internet | 8 days ago |
|
Maidstone
|
TV | 18 days ago |
|
Crowborough
|
Wi-fi | 26 days ago |
|
Royal Tunbridge Wells
|
Phone | 1 month ago |
|
Maidstone
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Poppy Jeffery (@BBCPoppy) reported from Maidstone, England@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Emma Ongley (@EOngley) reported from Tonbridge, England@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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@RS (@rs_hole) reported from Pembury, England@SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, EnglandThe @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England@EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.
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Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Emma Ongley (@EOngley) reported from Tonbridge, England@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Lamin Fuller (@MrLaminFuller) reported from Royal Tunbridge Wells, EnglandHow shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Angie ❤ (@MrsC118) reported from Coxheath, England@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Drew Morgan (@Drewstoopher) reported from Maidstone, EnglandSomeone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Colin Dowling (@colinsplace) reported from Maidstone, England@EE 1 hour down... no broadband.... no response from @EE
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Colin Dowling (@colinsplace) reported from Maidstone, EnglandMorning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Ben Wallace (@BenOWallace) reported from Maidstone, England@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, EnglandCustomer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Emma Ongley (@EOngley) reported from Tonbridge, England@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mark_TheRed (@Mark_TheRed) reported@Jackson_dixon_d @EE Zeroes to do with you big nose , stick to **** you know the facts about as opposed to my ramblings ya pest
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The Consumer Council (Northern Ireland) (@ConsumerCouncil) reported@HendyC163 @EE @dpdireland Hi Hendy. Your contract is with EE therefore it is their responsibility to ensure your parcel arrives. If your parcel does not arrive on time, EE is liable to send you a replacement or refund. It is EE's responsibility to deal with DPD as EE has sub-contracted their service.
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Naomi (@nabuchanan_) reported@EE I have had appalling phone signal in glasgow this week which has impacted my work. has anyone else noticed this? #ee #phonesignal
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YellowCloud (@YellowCloud14) reported@EE is there an issue with service in my area? Yesterday & today my calls are intermittent quality both ways so trying to have a conversation is impossible. I need my phone all day as I wfh so it’s a bit of a nightmare. My postcode is CF37 if you need to run any checks?
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Bryan B 🇻🇨 🔥 (@BryanB_LFC) reported@EE I wish 150 and the stores would speak to each other. I'm very disappointed in your customer service.
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Hoho Cheng (@hochengah) reported@EE Hello! BB service in SK1 3TZ down, is it a local problem? The connection downs suddenly. :)
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Joanna Parker (@Josacco25) reported@EE you're customer service this week has been shocking. I was promised a call back today at 445pm and of course nothing! I have a technical issue and I was on the phone this morning for over an 1hr and was promised a call back. Not impressed and problem still not solved.
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Owen Vincent (@Yorkshireguy23) reportedAlways getting texts, work being done in the area but still awful no signal @EE !!
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lyds (@lydiaprice) reported@EE can I ask why you have the audacity to put my phone bill up and yet for the past month I constantly get texts from you guys saying you’re doing work in my area meaning I won’t have signal for days on end???
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Kane Fulton (@KaneFulton) reported@EE Realise this is now a dated ad, but for anybody who reads it: EE is now *awful* in central Leeds. It degraded severely since pre-Covid down from avg of 30-40Mbps to less than 10Mbps on 5G. You tell EE and they just ask you to report speed stats. Never seen any evidence of action.