EE Outage Report in Tonbridge, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Tonbridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Tonbridge, Kent, England
The most recent EE outage reports came from the following cities: London, West Malling, Maidstone, Crowborough, Royal Tunbridge Wells and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Nalaka Perera
(@NalPerera) reported
from
Maidstone, England
@EE outgoing calls not working
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Drew Morgan
(@Drewstoopher) reported
from
Maidstone, England
Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ᴰᵃʷˢ ♕
(@DAWS_ON_) reported
@griffc__ @EE Haha.. emergency calls only.. mad how crap they've gone
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Naveenkumar Subramanian
(@naveensmvlsnk) reported
@EE I’ve raised multiple complaints about my internet being unusable, but you keep saying everything is fine. This is not acceptable. I want to leave without paying a penalty. Please resolve this or send a deadlock letter. #EE #PoorService #Complaint
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Kevin Kennedy
(@kevkennedy75) reported
@EE @MarinaPurkiss Don't DM keep the exchange open. EE have atrocious customer service and are only willing to do something now because you raised the issue here. Refund the lady's charges @EE
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TTTT
(@ttb_backagain) reported
@MarinaPurkiss @EE They are all at it. A solicitor charged my niece £180 to prepare a court report. Sent for her review, she pointed out a plethora of spelling mistakes. He billed her £75 to "amend" the document containing HIS errors.
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Jon Chadwick
(@JonD_Chadwick) reported
@EE Hi, we are going to bill you for the costs of paying another phone company while EE failed to fix the problem. Where do we send the bill too?
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Steve David. 🇺🇦 Slava Ukraini
(@SteveDavid845) reported
@MarinaPurkiss @EE That is pretty bad - if mum didn't have someone to look out for her! I really hope they get their act together and refund her with xtra for emotional distress. x
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Jon Chadwick
(@JonD_Chadwick) reported
@EE guess what? I’m on hold to your support team Again. 6 calls in 5 days, plus a visit in store. Problem still not fixed
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Grizel Martin
(@grizel_g) reported
@MarinaPurkiss @EE tell me about it, different supplier, I was going to London to a funeral last winter, on the day all trains cancelled. they refunded my journey to but not back? How could I come back if I never got there?????? Bureaucracy
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Mark Oliver
(@MarkOliver62189) reported
@EE I asked for the supervisor to call me back when they were free again. this has NOT happened. EE seem to be lacking understanding of how the world works, ie logistics or customer expectations. I'm sad to say i'm still looking for an alternative. END
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Nicholas Alexander
(@nalex) reported
@MarinaPurkiss @EE Phone companies should be regulated.... They provide a lifeline service and if their billing is wrong there must be recourse that is free and available. I have had terrible issues with another company. It took a year to sort it.