1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Tonbridge, England
EE

EE Outage Report in Tonbridge, Kent, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Tonbridge, England

The most recent EE outage reports came from the following cities: West Malling, Royal Tunbridge Wells, Maidstone, Crowborough, and Sevenoaks.

CityProblem TypeReport Time
West Malling Phone 3 days ago
Royal Tunbridge Wells Internet 4 days ago
West Malling Internet 12 days ago
Maidstone TV 22 days ago
Crowborough Wi-fi 30 days ago
Royal Tunbridge Wells Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • MrLaminFuller
    Lamin Fuller (@MrLaminFuller) reported from Royal Tunbridge Wells, England

    How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • EOngley
    Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • MrsC118
    Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • davemole85
    Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • maisiethetortie
    Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England

    @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

  • djmikeziolek
    Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • EOngley
    Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • Ant_RTW
    Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • EOngley
    Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • NalPerera
    Nalaka Perera (@NalPerera) reported from Maidstone, England

    @EE outgoing calls not working

  • CarolynTGray
    Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

  • BenOWallace
    Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Matieoo
    matt (@Matieoo) reported from Oxfordshire, England

    @EE why is it I am in the middle of Oxford with 5G but 1 bar or less of signal? Have had no signal on my phone for weeks any help would be greatly appreciated

  • jongrace66
    Jonathan Grace (@jongrace66) reported

    Just walked into a @EE shop to look at new phone options. Was told sorry "no browsing due to covid"! WTF?! Since when has one of tier two restrictions been "no browsing"? There was only one other person in the shop. Bloody ridiculous

  • richienella51
    richienella51 (@richienella51) reported

    @EE Dear EE Could you please stop sending me texts saying you have trouble collecting my money and are going to cut off my mobile services. I am with 02. Another scam I presume. 😡😡😡😡

  • Ollymcw
    Cat in the Hat (@Ollymcw) reported

    @EE we've tried topping up my mum's payg phone online (not working), via text from her phone (not working) and then by calling 150 from her phone (not working). Any suggestions?

  • adam_staniforth
    Adam Staniforth (@adam_staniforth) reported

    @EE Hi, I was just wondering about phone insurance. I never included any when I upgraded, but wish I had. What are my options please?

  • marcuselliott
    Marcus Elliott 🇪🇺 (@marcuselliott) reported

    Oh my goodness, @EE is really, really awful. They are proud of their "excellent customer service" by not providing any customer service at all.

  • david_navigator
    David Rose (@david_navigator) reported

    @ee Hi, trying to get a PAC on a PAYG number. Web site throws an error and SMS to 65075 never gets a reply. Help please.

  • dsh1985
    David Hannah (@dsh1985) reported

    @EE hi. Just had a supposed message from EE but i'm on a different network. Where can i send it? Thanks

  • Rumbledaze
    zim (@Rumbledaze) reported

    @EE please take my bt sport add on off and DO NOT CHARGE ME AGAIN. It doesn't work and I've got nowhere with your support in the last 2 weeks. Shocking service. Tx

  • greensyncro
    Andi (@greensyncro) reported

    @EE I'll take the lack of response as a "No" then, shall I? Very poor customer service