1. Home
  2. Companies
  3. EE
  4. Tonbridge, England
EE

EE Outage Report in Tonbridge, Kent, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Tonbridge, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonbridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Tonbridge, England

The most recent EE outage reports came from the following cities: West Malling, Royal Tunbridge Wells, Maidstone, Crowborough, and Sevenoaks.

CityProblem TypeReport Time
West Malling Phone 8 days ago
Royal Tunbridge Wells Internet 9 days ago
West Malling Internet 16 days ago
Maidstone TV 26 days ago
Crowborough Wi-fi 1 month ago
Royal Tunbridge Wells Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Tonbridge, England

Latest outage, problems and issue reports in Tonbridge and nearby locations:

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • EOngley
    Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • davemole85
    Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • NalPerera
    Nalaka Perera (@NalPerera) reported from Maidstone, England

    @EE outgoing calls not working

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • BenOWallace
    Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • MrLaminFuller
    Lamin Fuller (@MrLaminFuller) reported from Royal Tunbridge Wells, England

    How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

  • EOngley
    Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • MrsC118
    Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • djmikeziolek
    Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • Ant_RTW
    Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • EOngley
    Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • Stevenwj74
    Steven Janssen (@Stevenwj74) reported from Royal Tunbridge Wells, England

    @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

  • CarolynTGray
    Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • conor_sandford
    Conor Sandford (@conor_sandford) reported

    @EE currently in Canada, have my smart benefit to the roam abroad and I can see that I have roaming enabled and it is connected to telus but I can't access anything or connect the internet. Help??

  • xxxksxxx
    katherine stewart (@xxxksxxx) reported

    @EE absolutely shocking customer service today. Offered an early upgrade deal to be told after a 3 hour we chat computer days no’ at then end and ill need to pay £300 upfront

  • TicklishBigfoot
    ¸.*´ӍƦ. C`*.¸ (@TicklishBigfoot) reported

    Just had outstanding help from @EE This network is second to none. That’s why I’ve stuck with them since they where one 2 one

  • WinLockDr
    Window & Lock Doctor (@WinLockDr) reported

    @EE Spoke with Andy at EE at 12.35 today. THE WORST CUSTOMER SERVICE EXPERIENCE EVER. RUDE. COERCIVE. DISRESPECTFUL. EE will be losing x3 Accounts

  • Londonmini1
    London Mini (@Londonmini1) reported

    @EE Might work in the middle of no where, but sure as hell doesn’t work in Hampton London. Spent over a year giving us fantastic lip service. Still NO Signal.

  • teeshb_
    Teesha (@teeshb_) reported

    @EE have no signal in Bures, Suffolk whatsoever. Is there any reason for this?

  • TicklishBigfoot
    ¸.*´ӍƦ. C`*.¸ (@TicklishBigfoot) reported

    @EE hi I’ve just got a Samsung phone off my son. It’s on the EE network but need it to go on another network. How do I go about doing this please.

  • ChadhaDee
    Dee Chadha (@ChadhaDee) reported

    @EE It has happened in the past on a couple of occasions but I never bothered to contact you before. I think the delays in getting the messages was not for as long as this one.

  • Jackyeo1995
    J Y (@Jackyeo1995) reported

    Well after being with @O2 for just short of a decade finally left after years of rubbish customer service and poor service. Who knows I could be back but looking forward to being a customer with @EE who have been fab at customer services and great in getting me set up on EE.

  • DustyFlapdragon
    DustyFlapdragon (@DustyFlapdragon) reported

    @EE A 10% discount wouldn't cover it either, given that the majority of the cost of a contract is the value of the phone itself. Feels very much like you are scamming loyal customers because they forgot to cancel/change their contract after it ended