EE Outage Report in Tonbridge, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Tonbridge, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Tonbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Tonbridge, Kent, England
The most recent EE outage reports came from the following cities: London, Royal Tunbridge Wells, Maidstone, Sevenoaks and West Malling.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Tonbridge, England
Latest outage, problems and issue reports in Tonbridge and nearby locations:
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alisha Nurse
(@AliApow) reported
@EE So sorry my internet was down since Friday so I'm behind on messages. I did call but the problem wasn't fixed. I will DM :) ta
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Lay
(@AllayahBlake) reported
@EE is the WORST company. They keep charging me something different every month. They have also been charging me someone else’s bill on top of mine. When I asked them to take it off they didn’t. Had to call them again to get it sorted and they have refuse to refund my money 🤬🤬
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frenchie
(@Ashleig37165882) reported
@EE It’s an Apple Watch - I was paying off the handset - once that was paid off and the contract ended - what service was I getting? Nothing, I was being charged because EE relied on me not reading between the lines. (1/2)
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Tee
(@Tee52458861) reported
@EE What’s the point of customer service if no one is bothering to respond to my query? Unfortunately I’ve been a customer for over 20 years and I am struggling to get an answer for a quick question. 😕
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Cur🦖
(@LEEC_5) reported
@EE @Ofcom I’ve always had a reduction on my bill because for two years I’ve used barely any data because I couldn’t. Walking to the shop and being in the garden with calls cutting off. I’m paying for a service I’m not getting. Who can I go to above?
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Riannah Wood
(@RiannahWood) reported
@EE is there a problem with signal and data in Dumfries and Galloway?
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Christopher Riley
(@Chris_Riley1972) reported
@EE Your link says your checker is not working
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Ruth Mayorcas
(@RuthMayorcas) reported
@EE You haven’t heard because you didn’t respond - yes I do. Why is there no confirmation of phone call re #roaming? Instead a survey asking for opinion of service. Wrong priorities.
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dslandscape ܄
(@dslandscape02) reported
@EE dont reply to messages. customer services is awful. you lost my phone then wont close my account and managers wont talk to you. over a week now with no explaination. you really know how to treat new customers
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Nancy
(@nancycarnell) reported
@EE @TomMettam What? I've had no network all day from you.