EE outages and service status in West Malling, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- Phone (56%)
- Internet (33%)
- E-mail (11%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Malling, England
The most recent EE outage reports came from the following cities: Gillingham, Royal Tunbridge Wells, Rochester, Gravesend, Tonbridge, Chatham, Maidstone, Shoreham, and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham
|
Phone | 11 days ago |
|
Royal Tunbridge Wells
|
Phone | 11 days ago |
|
Rochester
|
Internet | 13 days ago |
|
Gravesend
|
Phone | 16 days ago |
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Gravesend
|
Phone | 22 days ago |
|
Rochester
|
24 days ago |
Community Discussion
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EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Stuart Fields (@stuartfields) reported from Stone, EnglandI always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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David Robinson (@Robinson92David) reported from Swanley, England@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Katie Jones (@katiejayjones_) reported from Dartford, England@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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Katie Jones (@katiejayjones_) reported from Dartford, England@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Stuart Fields (@stuartfields) reported from Stone, England@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, EnglandThanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6
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Kevin Nolan (@kevinjohnnolan) reported from Dartford, England@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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dazz ii am (@dazzgedd73) reported from Sutton at Hone, EnglandI remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England@EE do you do the same deal in store as well as phoning the customer services??
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Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, EnglandThe @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Andy Betts (@abetts2022) reported from Stone, EnglandAppalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Jason Fey (@fey_jason) reported from Bexleyheath, England@EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !
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Lois (@kentlois5) reported from Swanley, England@EE EE gives good customer service...unlike other companies I could mention
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca (@lesetoilesx) reported@EE are you having login issues? I’m not receiving the code to verify and login despite asking for it to be resent so many times it’s now locked me from trying lol
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Mark Bell (@mightymarkuk) reported@EE just had a representative of EE at my door saying they are "fixing peoples problem with slow Internet". He then asked my my ISP. This is a unhanded way of trying to get people to switch if they didn't know any better. @CTSI_UK
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Peter Hunter (@peterhunter1233) reported@MarkyTalk @EE I had the exact same issue. Kept getting sent to a call centre pushing broadband (clearly on commission) – they wouldn’t listen and were rude. Requested my PAC code via text, then EE retentions rang with a better deal than anything else on the market. Was so close to leaving.
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simon withers (@KalEl_WBS) reported@EE I’ve reported issues before and was told it works fine
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Ryan (@ryan_eccles9) reported@DerekAllan61 @EE When my contract finishes with @EE at Christmas I won't be renewing either ridiculous been with them 12 years prices and 5g coverage is terrible
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geordie (@geordie1kenobi) reported@MarkyTalk @EE They are crap mate they only care about money forcing staff to sell sell sell even to oap’s during lockdown and after they are shite so is their broadband
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Chiara (@Mhairiang26) reported@SerpicoFranco Was pushed by BT by poor service etc and they said superior with EE. No incoming calls for several days, no call centre working. In fact 3 times needed the service it hasn’t worked. Will not renew with @EE
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DR (@ulookingatmefu) reported@EE so wife has been on your live chat for 3 hours now. Yep 3 hours as you have not provided our free EU roaming as promised when she bought a new phone and renewed her contract in March. Is this how you treat over 25 year customers? @Ofcom a complaint will follow unless sorted
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niknaknut🏴🇬🇧🇮🇱 (@Niknaknut) reported@DerekAllan61 @EE I’m with LEBARA,never had a problem.
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jason (@Jason29wctb) reported@EE I'm on ee as of yesterday, o2 sucks