EE Outage Report in West Malling, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Chatham, Rochester, Gravesend, Gillingham, Sevenoaks, Bexleyheath, Dartford, Maidstone and Paddock Wood.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Rochester |
Phone | |
| Gravesend |
Phone | |
| Rochester |
Phone | |
| Gillingham |
Internet | |
| Gillingham |
Wi-fi |
Community Discussion
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EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Jason Fey
(@fey_jason) reported
from
Bexleyheath, England
@EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Paul 🚛💨😎
(@I_am_PBK) reported
from
Dartford, England
@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Zee
(@A515A_O) reported
@EE In your Strand store trying to return this contract phone because I’ve been having connectivity issues! Store manager has been very dismissive and not helpful. Please help!
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David Preston
(@Crazy_DavidP) reported
@EE well that didn't go your way did it. %G router faulty, instead of Fix, you want ombudsman service. Instead of replace and you forgot I can end 3 contracts today. Ouch. Your loss not mind. Best Service 8 years in a row, #Bullshit
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Newpatrickrant
(@newpatrickrant) reported
@EE phone signal keeps dropping out. Been happening since yesterday in Portsmouth
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Richard Small
(@TrickySmall) reported
@EE Any update on known issue of broadband dropping every 2 hours for some users? It’s been going on for 4 weeks now and doesn’t seem any closer to resolution.
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Sammie Taylor
(@sammie202010) reported
@O2 When are you going to sort your services out and provide clear internet connections again? Had problems over a month now. Biggest mistake signing up with @virginmedia . Cannot wait to end my contract and go with @EE
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Badar Nasir
(@BadarNasir) reported
@EE Members of the store team. Wether I was right or wrong in asking rozeen to terminate my number the correct response from her would be to offer me the local phone to ring service desk. I think "rozeen" in the store need to apologise to me. I never said anything rude to her.
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Kenguin
(@Kenguin34) reported
Anyone else having signal issues with "Britain's best network" @EE? Been really poor lately....currently on 1 bar but normally have full
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Zee
(@A515A_O) reported
@MarcAllera @EE I have been with ee for 10 years this year and I am treated abhorrently at your Strand store. I am paying for something and not receiving what I have paid for. I am trying to resolve the issue and the Store manager Rob is not being helpful.
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Martin Wookey
(@MartWookey) reported
@EE Appreciate it Jenny, but after being given the wrong info via chat, I think I'm going to hang tight until my contract ends and explore other options.
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Helen Angus
(@helell_) reported
@EE help. Ive sent a dm