EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Rochester, Gillingham, Shoreham, Sevenoaks, Southfleet, Chatham, and Aylesford.

City	Problem Type	Report Time
Royal Tunbridge Wells	Phone	2 days ago
Maidstone	Internet	2 days ago
Rochester	Phone	3 days ago
Gillingham	Internet	3 days ago
Shoreham	Internet	5 days ago
Sevenoaks	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Simon Archer (@BelvedereVicar) reported 2 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Ant (@Ant_RTW) reported 3 minutes ago from Royal Tunbridge Wells, England

  @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

• 
  Luci-Ann (@lucy_anne95) reported 3 minutes ago from Rochester, England

  @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

• 
  Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported 4 minutes ago from Royal Tunbridge Wells, England

  @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

• 
  Emma Ongley (@EOngley) reported 5 minutes ago from Tonbridge, England

  @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 10 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  Bekah Chloe (@BekahChloe7886) reported 11 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Angie ❤ (@MrsC118) reported 13 minutes ago from Coxheath, England

  @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

• 
  dazz ii am (@dazzgedd73) reported 25 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Stuart Fields (@stuartfields) reported 27 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  Anna Thurman (@AnnaThurmanLDN) reported 30 minutes ago from Bexleyheath, England

  @EE I need help with an upgrade being charged more than it should be!

• 
  The Lefthand Low Golfer (@Grum90379158) reported 32 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 33 minutes ago from Sutton at Hone, England

  @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 35 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Lois (@kentlois5) reported 43 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  lorraine langridge (@lorraine_acorn) reported 44 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Charlie :) (@Purplecharlie32) reported 45 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  Emma Ongley (@EOngley) reported 53 minutes ago from Tonbridge, England

  @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

• 
  Colin Dowling (@colinsplace) reported 55 minutes ago from Maidstone, England

  Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

• 
  Phil (@feyipuk) reported 57 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heading 270 🇬🇧 (@Atco64) reported 8 minutes ago

  Of course I missed the England equaliser 😡 @EE I want to terminate NOW and I want my money back #ShitEETV

• 
  TrikkzFN (@TrikkzFN_7) reported 11 minutes ago

  @LouiseShaunsmum @EE Same with me EE broadband quarter to 12 last night midnight went down still now in Glasgow in drumchapel

• 
  Philip G (@PhlipGodfrey) reported 14 minutes ago

  @SClash2019 @EE @Apple They've gone dreadful recently, everytime I ring my fiance and also one of my friends who both use EE I struggle to hold a conversation with either of them as their signal constantly break up. It's not my end as I've tried two different sims with the same result!

• 
  Matt Bennett (@MattBennett93) reported 15 minutes ago

  @EE I can’t say that I’m impressed with the @orange service that I’ve been put on whilst in Barcelona! I’ve never had a problem with @movistar_es that I got up until this trip! Signal dropping out and still no connection when the signal returns! 🤷🏼

• 
  Gerri (@Gerri6uee) reported 15 minutes ago

  @EE Reported my wifi keeps dropping, the lady I spoke to said she could see it had been dropping for a few days & changed the channel. Also said she would send a text with a link if it dropped again - that never happened! Wifi still dropping & spent 20 minutes on phone in a queue.

• 
  Guy axon (@guy_axon) reported 19 minutes ago

  @EE 5 phone calls since must be impossible for you guys to fix no one knows what to do

• 
  Dexter Morgan VI (@DextersDesciple) reported 20 minutes ago

  @EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now

• 
  John Paul Gonzalez (@JanusPaulusG) reported 20 minutes ago

  @EE EETv is the worst subscription I’ve ever taken out can’t wait to go back to Sky the customer service is basically telling me I’m wrong there’s no problems or it’s WiFi controlled so we can’t guarantee your tv programs all the time the tv guides are wrong most times awful

• 
  chris (@CI2222995386597) reported 24 minutes ago

  @EE I know you say contact through the app. But that’s not working for me. What’s your phone number or email where I can find out if and why you put a managed WiFi that can’t be deleted but that turns itself on, or is this a police matter?

• 
  Bee Aware 🇬🇧 (@2BeeAware) reported 26 minutes ago

  Are you looking at Broadband and/or Mobile contract? DON’T go for @EE - in all the years of mobile contracts I have never come across a more USELESS company. I feel so sorry for the staff working for such a greedy, downright disorganised company.