EE Outage Report in West Malling, Kent, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (29%)
-
Wi-fi (12%)
-
Total Blackout (12%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Gravesend, Maidstone, Dartford, Greenhithe, Gillingham, Royal Tunbridge Wells, Sevenoaks, Coldblow, Chatham, Rochester and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 Gravesend |
Internet | |
| Maidstone |
TV | |
| Dartford |
Phone | |
| Greenhithe |
Internet | |
| Gillingham |
Internet | |
| Royal Tunbridge Wells |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
-
Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
-
Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
-
Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
-
🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
-
David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
-
chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
-
Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
-
Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
-
lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
-
The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
-
The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
-
Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
-
lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
-
Paul 🚛💨😎
(@I_am_PBK) reported
from
Dartford, England
@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
-
Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
-
Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
-
Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
-
gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
-
Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
-
Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
aiden
(@WhiteAssCloud) reported
@EE for the love of god can your company fix my data roaming in different countries. I have already dm’d you
-
sophie duck
(@sophie_duck_) reported
@EE also your network has been down since Thurs, I can see from others EE is down across the UK, its improved a bit as it said no service when the WiFis off but now says 4G but when the WiFi is turned on it says WiFiCall but it only usually says that if Im in themiddle of nowhere
-
Kedece
(@sandrainglis_xx) reported
@EE How about replying to un answered tweets & DMs instead of chasing up people you 'haven't heard from for a while' As a long term customer I'm ready to elsewhere if this is your standard of customer service
-
Mike Maynard
(@MikeMay44886145) reported
@EE what have you done to your app, I use it on my tablet overseas on data, Ive just purchased a top-up total waste of money by the look of things. How do I use my tablet on data on your network?
-
yourgodessabby
(@godessabby0318) reported
@Kaaayliii_xo @EE I would call the debt recovery service. That's what DRS stands for, don't open the link just check with the DRS. I've had one for a parking ticket before but this looks much too vague. My message had case and reference number etc
-
syd kerrigan
(@sydkerrigan2018) reported
Here we go again @EE I long for the day I can bin this company off. MyPlace update: Just to let you know, we have a problem near Home which may be affecting service in the area. Everything should be back to normal within 15 hours. We will continue to keep you updated.
-
Jack lewis 🇬🇧 🇺🇦
(@Jackyeo1995) reported
@EE amazing customer service and staff! Shame @DPDgroup_news can not follow and deliver my delivery and keep cancelling and with poor customer service and no solid reason. @DPDgroup_news complaint will be submitted by weekend following this…
-
Bored_of_Facebook
(@BoredFacebook) reported
@VodafoneUK You’ll investigate? Like you did last time and offer £20 credit to my account that then never materialised. Or how about the time I went in-store where you have signal boosters only to be told that it was my phone case obscuring the signal. Should never have left @EE
-
Daniel Burningham
(@Dandayo) reported
Hey @EE I spoke to someone on your 150 number this morning and they appear to have closed my account. Web chat are not helping me at all and I now have no phone. Help?
-
C.A.T.C.H
(@knightlore000) reported
@EE Thank you, but like I said you can't help if @EE is broken. 🤔🤔