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EE outages and service status in West Malling, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • 56% Phone (56%)
  • 33% Internet (33%)
  • 11% E-mail (11%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gillingham, Royal Tunbridge Wells, Rochester, Gravesend, Tonbridge, Chatham, Maidstone, Shoreham, and Sevenoaks.

CityProblem TypeReport Time
Gillingham Phone 11 days ago
Royal Tunbridge Wells Phone 11 days ago
Rochester Internet 13 days ago
Gravesend Phone 16 days ago
Gravesend Phone 22 days ago
Rochester E-mail 23 days ago

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • bertie_cee
    Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • mrsscole
    Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • droopdoggbaby
    Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • yiddo71
    Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • rs_hole
    @RS (@rs_hole) reported from Pembury, England

    @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • kevinjohnnolan
    Kevin Nolan (@kevinjohnnolan) reported from Dartford, England

    @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • katiejayjones_
    Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

  • Purplecharlie32
    Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • Grum90379158
    The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • gillybee66
    gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealSpiller
    Stu Spiller (@TheRealSpiller) reported

    @MarkyTalk @EE Signal was non existent in doniford last week, feels like somethings changed

  • What_JT_Thinks
    JT (@What_JT_Thinks) reported

    So @WeAreOpenreach have lost my neighbour's consent form twice and totally refuse to provide an explanation to @EE or me on what is going on. There is no way of contacting them or complaining, and no consequence for providing dreadful service, ordered fibre in May, still nothing

  • lucebarnett
    lucy barnett (@lucebarnett) reported

    @EE tried that - both on phone & online through app. Can’t make complaint as don’t seem to have an account set up for my Broadband. Been an EE customer for many years. I have full details of call on 1 July when I ordered broadband including full name of call handler but EE no help

  • MissSullivan06
    Miss Sullivan (@MissSullivan06) reported

    @EE I have been in touch that is my point. They have told me there is an issue in the area and engineers are working on it this weekend. So the text message makes no sense

  • Chris101119
    Chris1011 (@Chris101119) reported

    @MarkyTalk @EE Pretty much same m8 I been with them for over 20 years and feel deals are getting crap plus now the way they split payment between plans and device is terrible as shows on credit rating as a new loan impacting credit score

  • chrismaddison74
    ChrisM (@chrismaddison74) reported

    @EE why is it virtually impossible to actually speak to a human person instead of your crap bots!! You charge people a fortune for monthly line rental yet you can't actually be bothered to employ people customers can speak to!!

  • MitzisLapdog
    Craig Cassells🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@MitzisLapdog) reported

    @DerekAllan61 @EE My wife and I buy brand new mobiles every 3 years (usually Xiaomi previous years model at knocked down price) and have our sim with Talkmobile. Has been £5 per month for years for 10 years, just every now and then they increase the data allowed. Never been a problem.

  • rogers01_tony
    Tony Rogers (@rogers01_tony) reported

    @DerekAllan61 @EE I too have had so many issues with EE/BT, spanning in excess of two and a half years. Wouldn't touch them again with a barge pole.

  • RonkaGuy
    Paul 🖖 (@RonkaGuy) reported

    Hey @EE I'm currently in the US and unable to send text messages. Everything else works. I spoke with your first and second line helpdesk and unable to fix. Where do I go now to get this resolved.

  • chrismaddison74
    ChrisM (@chrismaddison74) reported

    @WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!