EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Rochester, West Malling, Bexleyheath, Gillingham, Royal Tunbridge Wells, Gravesend, Tonbridge, Chatham, Maidstone, Shoreham, and Sevenoaks.

City	Problem Type	Report Time
Rochester	Internet	10 hours ago
West Malling	Internet	9 days ago
Bexleyheath	Internet	9 days ago
Bexleyheath	Wi-fi	21 days ago
Gillingham	Phone	1 month ago
Royal Tunbridge Wells	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Andy Baker (@AndyBakerRC) reported 7 seconds ago from Gillingham, England

  @EE is there an issue with your network as dont seem to be receiving text messages.

• 
  Tony L (@TBone1170) reported 3 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  Sally-anne Cole (@mrsscole) reported 10 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Matt Bourne (@MattBourne_) reported 10 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Lois (@kentlois5) reported 14 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported 15 minutes ago from Bexleyheath, England

  @Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof

• 
  Barry mcardle (@Bjmcardle) reported 15 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Poppy Jeffery (@BBCPoppy) reported 19 minutes ago from Maidstone, England

  @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 25 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  Rob Cockerton (@bertie_cee) reported 29 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  Brownie sports photography (@BSportsphotos) reported 38 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  mark longhurst (@scholes1976) reported 40 minutes ago from Snodland, England

  @EE is there any service problems.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 40 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Stuart Fields (@stuartfields) reported 40 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  dazz ii am (@dazzgedd73) reported 43 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Michelle Millard (@mishmashdiva) reported 43 minutes ago from Snodland, England

  @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

• 
  Colin Dowling (@colinsplace) reported 44 minutes ago from Maidstone, England

  @EE 1 hour down... no broadband.... no response from @EE

• 
  Teddy (@Teddy_Nicoll) reported 48 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  Karl Brocker (@THEMIND1972) reported 55 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Emma Ongley (@EOngley) reported 56 minutes ago from Tonbridge, England

  @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Josh Jackson (@IamJoshJackson) reported 5 minutes ago

  Hey @EE you’re leaving a voicemail for me 10 times per day asking me to setup my voicemail (which I’ve already done). Tried your in-app help and it told me to check FAQs. Can someone help?

• 
  Martin Winstanley (@soupisready) reported 6 minutes ago

  @EE How long does it take you to deal with complaints? sitting here with a potentially damaged iphone after my new order dropped thru letterbox after me paying DPD service they used Royal Fail ! and now nobody from @EE wants to talk to me but bet they’ll take the DD next week!

• 
  blueShrew (@totfinsol) reported 9 minutes ago

  @EE help!

• 
  Phil Newsom (@Newsom_13) reported 9 minutes ago

  @EE I've been a customer for years, I ask for help and get none. What's going on? You used to be so helpful

• 
  Wendy Beech-Ward (@wendybeechward) reported 9 minutes ago

  Just had a terrible customer service experience with @EE. Shame that a formerly good customer focused company is so now so bad.

• 
  jas🛸 (@jasminight3) reported 10 minutes ago

  Why is it despite the charger iPhones with a lightning cable don’t seem to charge or are always ‘slow charging’ ??😤 @EE @Apple

• 
  Martin Elliker (@MartinElliker) reported 13 minutes ago

  @EE And a total waste of time that is - I don’t want apologies, or someone to say sorry - I want a resolution to something that has been going on for nearly a month now - not fit for purpose is how I describe the (non) service I have received from everyone I have dealt with so far

• 
  Greg (@Peter_Gregory_H) reported 13 minutes ago

  @EE I’m waiting for someone to call me. I wrote ASSIST in a text message 30 minutes ago. EE is on the ball when you want my money. Silence when I need to speak to a real person for help.

• 
  Liamm Scribbins 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@ScribbinsLiamm) reported 14 minutes ago

  @EE That number doesn't work, beeps 3 times and disconnects. Can't even speak to a human, bloody joke 😡

• 
  John Lee Garrett (@johnnyg_pinty) reported 15 minutes ago

  @EE so after your advice on speaking to you again on potentially upgrading and staying with you. Not only was the price again higher than a new customer but was more expensive than the first quote 15 years ive been with you and you clearly no longer value my custom