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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 02/04/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Gillingham, Sevenoaks, Bexleyheath, Dartford, Rochester, Maidstone, Gravesend, Chatham and Paddock Wood.

Loading map, please wait...
City Problem Type Report Time
United KingdomGillingham Internet
United KingdomGillingham Wi-fi
United KingdomSevenoaks Phone
United KingdomBexleyheath Internet
United KingdomDartford Phone
United KingdomRochester Internet

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • scorpzgca00 Scorpzgca00 🥷🏿 (@scorpzgca00) reported

    @EE How can I get a replacement phone 📱 my phone is broken ?

  • readsalot01 Gary (@readsalot01) reported

    @EE Hello can you help me with my mobile service? It’s gone off and I can’t call 150 either. Thank you

  • _sharon_m_ sharon (@_sharon_m_) reported

    @EE I am trying to access MyEE account (first time in years) I try to reset my password, but in the email address I believe I use, but I never get sent a link to reset my password. What does one do? Thanks

  • WallisKing Katrina Wallis-King (@WallisKing) reported

    @EE Elderly relative without internet since yesterday - despite switching modem & device on/off modem coming up with error messages ‘server cannot be found’ ‘unable to find location’. Device is identifying name of her modem in settings, but zero connectivity... Pls help!

  • CCBK666 Cbeck🐇🐇🐇🐇🐇🐇 🇮🇹 🇲🇫🍷🍫 (@CCBK666) reported

    @DPDgroup_news @EE Dpd driver very rude, aggressive and threatening....all on cctv.... We have called the police and also have his registration number.. @EE dreadful and frightening service from your courier... They have also now contacted police and accusing me of theft

  • RyanDrinkwater2 RyanDrinkwater (@RyanDrinkwater2) reported

    @EE Thanks but the message never stated this? Thought it was like Apple Music when you can still use it after cancelling until it runs out

  • RenaudClaire Renaud Claire (@RenaudClaire) reported

    No internet tonight, no help online, no phone number available. The only help given being to turn our router off and on again. However it keeps disconnecting/flashing yellow and the sign in page tells us to check our order status? @EE what's happening?

  • Nevada_Rg NevB (@Nevada_Rg) reported

    @BAFTA @nomadlandfilm @EE This should have gone to Carey but that stupid jury did her *****. You gave Mcdormand yet another one instead of acknowledging a brave and different performance.

  • EK71848142 E.K. (@EK71848142) reported

    @EE They said they are unable to cancel the payment as it hasn't been fully charged to my account, and I should ask EE to cancel on their end, once they action this, the money will be removed from pending.

  • kevinhandley Kevin Handley (@kevinhandley) reported

    @EE I ordered a new phone online as I couldn't get through on the phone and apparently order a new number. I’ve been paying for 2 numbers without knowing. The advisor said 'sorry but that's your fault not ours'. Haven’t used it. Been a loyal customer for long. Appalling!