EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Bexleyheath, Gillingham, Royal Tunbridge Wells, Rochester, Gravesend, Tonbridge, Chatham, Maidstone, Shoreham, and Sevenoaks.

City	Problem Type	Report Time
Bexleyheath	Wi-fi	5 days ago
Gillingham	Phone	17 days ago
Royal Tunbridge Wells	Phone	17 days ago
Rochester	Internet	18 days ago
Gravesend	Phone	21 days ago
Gravesend	Phone	27 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  The Lefthand Low Golfer (@Grum90379158) reported 2 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 8 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Katie Jones (@katiejayjones_) reported 19 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  Stuart Fields (@stuartfields) reported 19 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  Rob Cockerton (@bertie_cee) reported 21 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Dave Jones (@davemole85) reported 22 minutes ago from Royal Tunbridge Wells, England

  Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

• 
  Mike Ziolek (@djmikeziolek) reported 25 minutes ago from Royal Tunbridge Wells, England

  The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

• 
  Dean (@gittysootie) reported 29 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

• 
  Rob Cockerton (@bertie_cee) reported 29 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  gillybee ☆ (@gillybee66) reported 32 minutes ago from Bexleyheath, England

  @EE Is the app down?

• 
  Jamie Decruz (@JDecruz10) reported 34 minutes ago from Sutton at Hone, England

  Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

• 
  Stuart Fields (@stuartfields) reported 36 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  Brownie sports photography (@BSportsphotos) reported 36 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  @RS (@rs_hole) reported 43 minutes ago from Pembury, England

  @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

• 
  Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported 43 minutes ago from Royal Tunbridge Wells, England

  @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

• 
  Phil (@feyipuk) reported 45 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Karl Brocker (@THEMIND1972) reported 49 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  chè (@chereeesh_) reported 53 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Michelle Millard (@mishmashdiva) reported 53 minutes ago from Snodland, England

  @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

• 
  Teddy (@Teddy_Nicoll) reported 56 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Mackie (@smacktoid) reported 8 minutes ago

  @EE Nah, I’m fed up talking to your teams. I’ve spent something like 6-8 hours either in store or using your online support to get a device returned while you steal my money. I should start charging you.

• 
  Kevin Gunn (@gunnyDev) reported 9 minutes ago

  Hey @EE, Long time customer here since the orange days. I have many devices with you, including broadband. We use the little 4g wifi boxes to keep our cameras live when searching for missing dogs. What deal can you do? They are not on all the time, just as and when #harveysarmy

• 
  Grumpy_Arse (@Mr_Grumpy_Arse) reported 10 minutes ago

  Why is your app ****? It never works and shows lines that where disconnected years ago! Trying to gift my daughter some data but the app is just not happening? @EE

• 
  Martin Elliker (@MartinElliker) reported 12 minutes ago

  @EE I didn’t want to come back to EE for exactly these reasons - customer service - total pile of 💩

• 
  Emma Lockhart (@EmmaLockha51775) reported 14 minutes ago

  @EE take out a phone contract, get promised free buds, 6 calls later and still not sorted. Keep getting told our guide says we have to do this, well your guide is not working so we need another solution. I am going to @OmbudsmanPh if this isn't sorted

• 
  Sufyan (@sufy1000) reported 17 minutes ago

  Hi Can you cancel my order as I've ordered the wrong membership. My order number is EE-53443030 Thanks @EE

• 
  Darrell fletcher (@Fletchmeister81) reported 17 minutes ago

  Went into an @EE store yesterday, safe to say service with a smile was not what I received. Thankfully my apple watch ultra finishes next month and i can pay off my device as mazuma have offered me enough to pay it off. Not only that but my wifes sim and daughters phone can go to

• 
  Martin Elliker (@MartinElliker) reported 18 minutes ago

  @EE another day and still no resolution so I’ve added another pile to the count 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩- 15 pikes and counting - I’m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely

• 
  Alan Royston (@pagechord) reported 19 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported 21 minutes ago

  @O2 24h later still waiting for service. @EE you got good reception these days?