EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gillingham, Tonbridge, West Malling, Royal Tunbridge Wells, Rochester, Greenhithe, Swanley, Gravesend, Maidstone, and Dartford.

City	Problem Type	Report Time
Gillingham	Internet	3 days ago
Tonbridge	Internet	5 days ago
West Malling	Phone	25 days ago
Royal Tunbridge Wells	Internet	26 days ago
Gillingham	E-mail	27 days ago
Rochester	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Michelle Millard (@mishmashdiva) reported 33 seconds ago from Snodland, England

  @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

• 
  Angie ❤ (@MrsC118) reported 52 seconds ago from Coxheath, England

  @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

• 
  Anthony Mayatt PT (@BreatheFitness) reported 3 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  gillybee ☆ (@gillybee66) reported 4 minutes ago from Bexleyheath, England

  @EE Is the app down?

• 
  The Lefthand Low Golfer (@Grum90379158) reported 12 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Lois (@kentlois5) reported 14 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported 18 minutes ago from Speldhurst, England

  @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

• 
  Lois (@kentlois5) reported 24 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  Luci-Ann (@lucy_anne95) reported 25 minutes ago from Rochester, England

  @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

• 
  lorraine langridge (@lorraine_acorn) reported 25 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Charlie :) (@Purplecharlie32) reported 28 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  Rob Cockerton (@bertie_cee) reported 29 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Yémisi (@IAmYemisi) reported 30 minutes ago from Crayford, England

  6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

• 
  dazz ii am (@dazzgedd73) reported 33 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Stuart Fields (@stuartfields) reported 35 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

• 
  Mike Ziolek (@djmikeziolek) reported 38 minutes ago from Royal Tunbridge Wells, England

  The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

• 
  Ben Wallace (@BenOWallace) reported 39 minutes ago from Maidstone, England

  @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

• 
  Colin Dowling (@colinsplace) reported 46 minutes ago from Maidstone, England

  Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

• 
  Drew Morgan (@Drewstoopher) reported 49 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  Teddy (@Teddy_Nicoll) reported 55 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  working class hero (@bartisimmo) reported 2 minutes ago

  @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks

• 
  Dave (@_DaveCross_) reported 3 minutes ago

  Dear @O2 - your CS chat function is as hopeless as my 4/5G reception…And having your rep close it without resolving my issue is a tad suboptimal. Coverage for Leics/Northants is abysmal Even without a crystal ball, I can see @EE in my future

• 
  Tobes (@theGrimey) reported 5 minutes ago

  @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).

• 
  Paula m (@PaulaRossi47) reported 9 minutes ago

  @EE how do i get a refund im no longer a customer

• 
  dystopian (@NNazir) reported 9 minutes ago

  @ianclatworthy @EE Only issue would be losing number as it was in late fathers name the account , she could get new number then request a renumher afterwards but it’s not gtd she will able to keep number

• 
  Chris Fenton (@chrisfenton7) reported 10 minutes ago

  @EE I have an issue with my device. It's not listed on the repair section on the website to book a repair. What should I do?

• 
  Pablo Camilleri (@MarlovianPablo) reported 12 minutes ago

  @EE in a world that is being taken over by ai that works how can you help on the mobile app be so dreadful!

• 
  Alan Roberts (@AlanRob68902430) reported 15 minutes ago

  @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come

• 
  ggg (@LeiSnoby) reported 19 minutes ago

  @EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 21 minutes ago

  @EE I cannot log in. Neither on the website I'm sent on an endless loop of confirming my identity with SMS codes. I rang EE and they told me it was an issue across the board affecting many customers and that it would be solved shortly. Could you help, please? Thank you