EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Rochester, Gillingham, Shoreham, Sevenoaks, Southfleet, Chatham, and Aylesford.

City	Problem Type	Report Time
Royal Tunbridge Wells	Phone	3 days ago
Maidstone	Internet	3 days ago
Rochester	Phone	4 days ago
Gillingham	Internet	4 days ago
Shoreham	Internet	6 days ago
Sevenoaks	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  @RS (@rs_hole) reported 1 minute ago from Pembury, England

  @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

• 
  Rob Cockerton (@bertie_cee) reported 1 minute ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported 3 minutes ago from Bexleyheath, England

  Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6

• 
  Emma Ongley (@EOngley) reported 11 minutes ago from Tonbridge, England

  @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

• 
  the statistics guy jono (@Jon_UK2016) reported 12 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  Brownie sports photography (@BSportsphotos) reported 15 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Yémisi (@IAmYemisi) reported 17 minutes ago from Crayford, England

  6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

• 
  Rahim Shivji (@RahShivji) reported 26 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Teddy (@Teddy_Nicoll) reported 32 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  Anna Thurman (@AnnaThurmanLDN) reported 36 minutes ago from Bexleyheath, England

  @EE I need help with an upgrade being charged more than it should be!

• 
  Lois (@kentlois5) reported 39 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Mike Ziolek (@djmikeziolek) reported 40 minutes ago from Royal Tunbridge Wells, England

  The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

• 
  Ky le (@KyzaMT) reported 41 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  Teddy (@Teddy_Nicoll) reported 42 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Karl Brocker (@THEMIND1972) reported 42 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported 46 minutes ago from Speldhurst, England

  @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

• 
  Drew Morgan (@Drewstoopher) reported 49 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  Simon Archer (@BelvedereVicar) reported 50 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  Nalaka Perera (@NalPerera) reported 51 minutes ago from Maidstone, England

  @EE outgoing calls not working

• 
  Lamin Fuller (@MrLaminFuller) reported 55 minutes ago from Royal Tunbridge Wells, England

  How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hope is NOT a Strategy (@cunningstuntss1) reported 8 minutes ago

  @EE And the Broadband connection has just gone down again this morning. What is going on? This broadband service is unreliable. Every day, it goes down.

• 
  Clint Sookermany (@ClintNorDD) reported 9 minutes ago

  @EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?

• 
  Pete Searle (@PeterSe38295412) reported 10 minutes ago

  @EE Excellent customer service!!! Yeah right. Im sure the ombudsman will be interested to know how you guys treat your customers

• 
  n (@nigsnooker) reported 12 minutes ago

  @EE I tried that through automated chat but all they said was the signal strength in my area was ok but tried to explain its every area i go to its really poor but the person didnt seem to understand what i was suggesting

• 
  Mark Harper (@MarkHarper99) reported 12 minutes ago

  @EE Apparently you have fixed the roaming issue but Im still not connected. I have tried all the 'help' from your AI but nothing has worked, and then that's the end of the conversation! I have no way of calling anyone. What can I do?

• 
  stacksmasher (@stacksmasher) reported 16 minutes ago

  @EE Yes I have an eSIM for my phone to access the cell network also bought a seperate 5 Day WIFI plan and that is giving me issues.

• 
  Richard Baker (@BakeronBusiness) reported 17 minutes ago

  @EE So internet sorted - the email advising me to connect arrived this evening (18 hours after broad and went off). But…my home phone is disconnected. It’s not an internet phone & never has been, and the whole point of switching to EE was to maintain a landline…

• 
  Mark Bleach (@BlastItBle8chy) reported 18 minutes ago

  @SebastianGeorg_ @EE Ive had full 4G in Norwegian mountains further from civilisation than you can get in any part of the UK. Yet Swindon SN1 zero, yes zero network over a large area reported so often until Ive given up.

• 
  David Booth (@Boothy_4) reported 18 minutes ago

  @BeneyHewson @EE Same issue. Looks like a widespread issue after searching on here.

• 
  Yokenthwaite (@BayXXIV) reported 18 minutes ago

  @EE @Dykediaries69 Funny you mention that I tried your online support and I tried your "team" via the phone no help was provided as still having the same issue.