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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 02/01/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Gillingham, Sevenoaks, Bexleyheath, Dartford, Rochester, Maidstone, Gravesend, Chatham and Paddock Wood.

Loading map, please wait...
City Problem Type Report Time
United KingdomGillingham Internet
United KingdomGillingham Wi-fi
United KingdomSevenoaks Phone
United KingdomBexleyheath Internet
United KingdomDartford Phone
United KingdomRochester Internet

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • honestdave1437 onkybonk (@honestdave1437) reported

    @EE your signal in B771NR has gone from 3 Bars to 1 bar sometimes none. Not happy your service is getting worse and if you don’t fix it I’m off back to @VodafoneUK

  • ChloeGilbo25 Chloe Martin (@ChloeGilbo25) reported

    @EE you need to reconsider who you allow to employ people on your behalf. @WebhelpUK are a disaster and are withholding peoples wages ILLEGALLY. No breach of contract, no rules broken. To top that, deducting people for there OWN equipment faults. This will be taken further.

  • jonbubb Jonathan Bubb (@jonbubb) reported

    @OpenreachHelp @EE @BTgroup It’s Openreach and EE that are most at fault here and only Openreach who can now fix this mess. Typical Openreach sloping shoulders, hiding behind process and SLAs rather than fixing your own mistakes.

  • MVanSprang Michelle VanSprang (@MVanSprang) reported

    @EE Yes pls! Yesterday again over 2 hours to support to be told I would have service at 12 o’clock today. No service still

  • educbscott Ben🇺🇦 (@educbscott) reported

    @EE sick of the declining customer service standards - the last remaining decent mobile network has just about tested my patience for ten last time! Shambolic wait times on 150 and constant overcharging on my bills

  • plodipop d’James Van von der Van (@plodipop) reported

    @EE hello. I need help unlocking my phone please.

  • SandyB2u Sandy 🇺🇦 (@SandyB2u) reported

    Dear @EE help me out please. I’m thinking of upgrading my mobile online and it says there’s a £100 fee, but when I go to checkout it says ‘nothing due today’? Plus do I have to physically send my current handset back to get the upgrade? Thank you x

  • Ryewlol Ryew (@Ryewlol) reported

    @EE fix your ****

  • priyar25 Priya (@priyar25) reported

    @EE Can't activate roaming on my no. 4gt 2 send sms 2 150 b4 leaving UK. Can't rch cust servc, can't c 'start conversation' optn on d app anymr. Pls help.

  • NeedPhillip Phillip (@NeedPhillip) reported

    @EE my sons @Apple iPhone has gone black overnight fully charged. Bought from the online store. Would they exchange it in store or do I have to go through the online service