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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 12/06/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Gravesend, Rochester, Chatham, Sevenoaks, Gillingham, Longfield, Swanley, West Malling and Eynsford.

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City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomGravesend Phone
United KingdomRochester Wi-fi
United KingdomChatham Wi-fi

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • chereeesh_ chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • theseanaj__ Sean Was Here (@theseanaj__) reported

    @EE Phone is ok Jason, as per my tweet, it's not just EE, but also with Three, O2. Can't confirm Vodaphone as never used them.

  • matthall1973 Matt Hall (@matthall1973) reported

    @EE Twitter app via your network. Logs straight in via any Wi-fi but for some reason it won’t load over your network.

  • shark_chip Shark Chip (@shark_chip) reported

    @EE I remember years ago an EE employee used this phrase when I asked to price match a competitor deal. I was so disgusted by the arrogant answer that I’ve never used EE since. Funny how things work out.

  • matthall1973 Matt Hall (@matthall1973) reported

    @EE Yes please. I can’t login on my other device when over network. Wi-fi is fine but just not logging in at all. Logged out and now can’t get back in. Login details all fine and can do it on another device over a different network

  • soupladel Karl Thomas (@soupladel) reported

    @EE I have spoken a couple times to 150 about getting a charge removed from my bill which I was promised would be done instantly and in time prior to the direct debit yet the debit has been taken at the full amount, please help!!!

  • eloisecampbel45 eloise (@eloisecampbel45) reported

    @EE for the past two days now I have been receiving a rubbish service from ee the line is bad and so is the internet , I can’t call anyone or text , it’s only now the internet has decided to work , and I’m sure it will cut out again after 10 mins , it’s been like this for 2 days

  • osmilfitness Matthew Wright 💙 (@osmilfitness) reported

    @EE is there any chance your engineers can fix the problem in one go instead of taking days...then another day...then a few more hours??!! 🤔😡#discount #phonebill

  • m0useClicker Alex (@m0useClicker) reported

    @orange @EE they can not help me and forwarded me to Orange Polska and they are not much help either

  • matthall1973 Matt Hall (@matthall1973) reported

    Cant login on my other device. Any ideas? @YorksAdiFan @adiFamily_ @ee anyone?