EE Outage Report in West Malling, Kent, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: West Malling, Royal Tunbridge Wells, Gillingham, Rochester, Greenhithe, Swanley, Gravesend, Maidstone, Dartford, Sevenoaks, Coldblow, and Chatham.

City	Problem Type	Report Time
West Malling	Phone	2 days ago
Royal Tunbridge Wells	Internet	3 days ago
Gillingham	E-mail	5 days ago
Rochester	Phone	9 days ago
Greenhithe	Phone	10 days ago
West Malling	Internet	10 days ago

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Anthony Mayatt PT (@BreatheFitness) reported 1 minute ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Barry mcardle (@Bjmcardle) reported 2 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Stuart Fields (@stuartfields) reported 2 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  Lois (@kentlois5) reported 5 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Lois (@kentlois5) reported 5 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  Ant (@Ant_RTW) reported 6 minutes ago from Royal Tunbridge Wells, England

  @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

• 
  Mike Ziolek (@djmikeziolek) reported 9 minutes ago from Royal Tunbridge Wells, England

  The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

• 
  the statistics guy jono (@Jon_UK2016) reported 11 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  Drew Morgan (@Drewstoopher) reported 13 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  Bekah Chloe (@BekahChloe7886) reported 18 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Katie Jones (@katiejayjones_) reported 22 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  Charlie :) (@Purplecharlie32) reported 28 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 29 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  Simon Archer (@BelvedereVicar) reported 33 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  the statistics guy jono (@Jon_UK2016) reported 34 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  Stuart Fields (@stuartfields) reported 38 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

• 
  Joe (@chubbyjoeforza) reported 40 minutes ago from Gravesend, England

  Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

• 
  Poppy Jeffery (@BBCPoppy) reported 47 minutes ago from Maidstone, England

  @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

• 
  Barry mcardle (@Bjmcardle) reported 51 minutes ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

• 
  Katie Jones (@katiejayjones_) reported 52 minutes ago from Dartford, England

  @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leah Browner (@leeroyjenks) reported 8 minutes ago

  @EE my phone won’t connect abroad to any mobile network and cannot make or receive calls (I have turned roaming on)

• 
  Phil 💙 🇺🇦 (@PNEPhil) reported 10 minutes ago

  @ee Hi. I've just transferred from a bt mobile sim only contract to an ee sim only contract. As far as I'm aware EE are aware of the PAC code from when I I did the transfer with customer service over the phone. How will I know when the number transfer is complete? Thanks!

• 
  Yuriy S (@y_solodkyy) reported 11 minutes ago

  @EE We are going to see someone in an EE store today with the second SIM. And they still need help with the first one.

• 
  Bruno Belcastro Pinto (@argen) reported 12 minutes ago

  @EE Hi, I’ve been blocked to access my EE. It says my account has been blocked due to unusual activity and I can’t access. Can you help?

• 
  Simon Hopkins (@tinkerofthings) reported 13 minutes ago

  @EE there is an issue on 4g in the bb104sd area (cliviger) no data/voice 3g works fine. Have had to set phone to ignore 4g. This has been like it for a good few months.

• 
  Fatih Juan (@xmxm07) reported 16 minutes ago

  @EE Hello, I need help to renew my phone number that I used long time ago. Can you help please?

• 
  DUCK MAGAZINE (@DUCKmagstoke) reported 23 minutes ago

  @EE your business support simply doesn't do that. Bye.

• 
  Bert (@Acerno1) reported 26 minutes ago

  Google pixel is the worst phone in my time, absolute ****, the amount of ads and pops are ridiculous @EE , after a decade of your company I will not be renewing unless you replace this absolute crock of a mobile

• 
  i’m megan (@m_j____p) reported 33 minutes ago

  @EE hi team. Me AGAIN. I called Tuesday with an eSim issue and was told it would be resolved by yesterday. It’s not yet resolved and now I can’t use my phone at all unless it’s on wifi😭 previously I could call 150 and use mobile data out the house but now it only works on wifi

• 
  Keith Cartwright (@keith291) reported 33 minutes ago from Dudley, England

  @EE What’s happening in Dudley ? No phone reception for 2 days, only information available is problem will be fixed in 16 hours, 24 hours later still no reception DY2