EE outages and service status in West Malling, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received May 15, 9:53 AM GMT+1.
- Phone (67%)
- Internet (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Malling, England
The most recent EE outage reports came from the following cities: Maidstone, Rochester, Gillingham, Tonbridge, West Malling, Royal Tunbridge Wells, and Greenhithe.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
|
Phone | 5 days ago |
|
Maidstone
|
Phone | 7 days ago |
|
Rochester
|
Internet | 8 days ago |
|
Gillingham
|
Phone | 9 days ago |
|
Gillingham
|
Phone | 20 days ago |
|
Gillingham
|
Internet | 29 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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chè (@chereeesh_) reported from Crayford, EnglandNow I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Colin Dowling (@colinsplace) reported from Maidstone, England@EE 1 hour down... no broadband.... no response from @EE
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Kevin Nolan (@kevinjohnnolan) reported from Dartford, England@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
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Brownie sports photography (@BSportsphotos) reported from Gravesend, England@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Andy Betts (@abetts2022) reported from Stone, EnglandAppalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Bekah Chloe (@BekahChloe7886) reported from Gravesend, England@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Lamin Fuller (@MrLaminFuller) reported from Royal Tunbridge Wells, EnglandHow shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Mark Gould (@yiddo71) reported from Rochester, England@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, EnglandThanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6
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Yémisi (@IAmYemisi) reported from Crayford, England6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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Simon Archer (@BelvedereVicar) reported from Crayford, EnglandCan I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, EnglandCustomer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Michelle Millard (@mishmashdiva) reported from Snodland, England@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Sue Adams (@sue_adams_) reported from Higham, EnglandHi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Brimelow (@tombrim21) reported@EE attempted to upgrade Now told i cant & that was for my sim only deal. Spoke to an advisor online. Can either pay 2 bills for 7 months. Or do some minor repairs to my phone & send it in with a possible £300 charge. Seems to be right across the board with poor customer service.
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ZŁOTÓWA ***** *** (@KingArtAT) reportedI hate @EE . It’s the worst network right now. I can’t wait for my contract to finish.
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Theloneliest Monk (@KvetchHell) reported@EE Your site has the facility to rearrange an engineer appointment, but it appears to have a design fault as there is no immediately obvious button to click in order to cancel. There also appears to be no online assistant service or contact email. V. poor 0/10.
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Mary (@sisterloulou333) reported@EE how much longer are these network issues remaining ? Been a few days now !
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Bodz84 (@AFCBUDDY85) reported@skytv do you want to explain why EVERY other device from 5 mobile phones. 5 laptops. 2 ipads and a even partridge in a pear tree works on @EE broadband, but your sky Q box and multi room box keeps disconnecting? is that why i pay £75 p/m for repeat films and crap sports?
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Aura Link (@AuraLinkAL) reported@EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?
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Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reportedI’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t help but think there’s a flaw in that process! @Ee can you please DM me with a number I can ring.
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Sarah Taylor (@ssaarraahhttaay) reported@EE thoroughly disgusted with treatment today from Ee! Does it really take 5 days to get back to me with a complaint originally raised in February!!!!!!! Apparently managers don’t speak to the public!!!
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gillian mary (@gillianwyatt601) reported from Quainton, England@EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would
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Sal (@sallyloumac) reported@PaulaButlemm8o @EE @EE are awful at customer service. They say all the right things but no action. I can’t wait for my daughter’s contract to end and to move to another provider.