EE outages and service status in West Malling, England
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Full Outage Map
- EE generated 1 outage signal in the last 24 hours around West Malling, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and E-mail.
- The most recent signal from this area was received Aug 2, 6:05 PM GMT+1.
- Phone (50%)
- Internet (30%)
- E-mail (10%)
- Wi-fi (10%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Malling, England
The most recent EE outage reports came from the following cities: Bexleyheath, Gillingham, Royal Tunbridge Wells, Rochester, Gravesend, Tonbridge, Chatham, Maidstone, Shoreham, and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath
|
Wi-fi | 15 hours ago |
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Gillingham
|
Phone | 12 days ago |
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Royal Tunbridge Wells
|
Phone | 12 days ago |
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Rochester
|
Internet | 14 days ago |
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Gravesend
|
Phone | 17 days ago |
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Gravesend
|
Phone | 23 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Katie Jones (@katiejayjones_) reported from Dartford, England@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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Rahim Shivji (@RahShivji) reported from Gillingham, EnglandI was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Poppy Jeffery (@BBCPoppy) reported from Maidstone, England@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Sally-anne Cole (@mrsscole) reported from Bexleyheath, England@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, EnglandCustomer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Katie Jones (@katiejayjones_) reported from Dartford, England@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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@RS (@rs_hole) reported from Pembury, England@SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.
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N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England@EE do you do the same deal in store as well as phoning the customer services??
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Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England@EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.
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Simon Archer (@BelvedereVicar) reported from Crayford, EnglandCan I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Kevin Nolan (@kevinjohnnolan) reported from Dartford, England@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
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Sue Adams (@sue_adams_) reported from Higham, EnglandHi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England@EE I need help with an upgrade being charged more than it should be!
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Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah J (@sazzalj) reported@EE no signal all day for the second day running yet again (happened earlier in the month too) do we get a refund on our bills for this??
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niknaknut🏴🇬🇧🇮🇱 (@Niknaknut) reported@DerekAllan61 @EE I’m with LEBARA,never had a problem.
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JT100 💙 (@JT100_London) reported@EE hello, I was sold EE by BT 2 years ago and have had no reception since then so I can’t phone you. I had a text saying my contract ends 6/8, just requested PAC and says works from 29/8. Please help or tell me how I can get help but can’t phone. Thanks
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Mark Randall (@MarkyTalk) reported@EE I’m not very happy with the deal I have currently and didn’t get anywhere with customer service. The only way for me to get a better deal apparently is to sign up with EE home broadband and I don’t want to do that.
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JT (@What_JT_Thinks) reportedSo @WeAreOpenreach have lost my neighbour's consent form twice and totally refuse to provide an explanation to @EE or me on what is going on. There is no way of contacting them or complaining, and no consequence for providing dreadful service, ordered fibre in May, still nothing
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Omegamanuk (@Omegaman_uk) reported@EE Thanks but that is just routing me as per 2 calls I’ve already made this evening, so I don’t expect a different outcome really. A dedicated route for raising a complaint would be preferred,
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TamCFC1888 (@top_timothy) reported@MarkyTalk @EE Can’t disagree. I’m only with them as I have a historic deal they continue to try and get me to move from. I find their customer service poor and their pricing is for phones ridiculously high compared to others. They are the best for coverage but at on that to a ridiculous degree
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human (@GarethSalisbur1) reported@DerekAllan61 @EE Robbing ***** . She put phone down and not heard anything back about the phone bill . So I’m just leaving £15 in bank and if they take more out then I’ll take it further
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Danny wright (@Dajwright89) reported@EE glad it is not just me with signal issues! Been passed from pillar to post with how to resolve my network and data issues. I was even told that because my garden is in the middle of 2 masts my phone struggles to connect as it doesn’t know which one to connect to. Embarrassing
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Lu 🎙⚒️ (@recklesslntent) reported@EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent