EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Sevenoaks, Gillingham, Maidstone, Southfleet, Chatham, Aylesford, Rochester, and Tonbridge.

City	Problem Type	Report Time
Sevenoaks	Phone	5 days ago
Gillingham	Internet	5 days ago
Gillingham	Phone	5 days ago
Maidstone	Phone	5 days ago
Southfleet	Phone	6 days ago
Chatham	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  the statistics guy jono (@Jon_UK2016) reported 18 seconds ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  Rob Cockerton (@bertie_cee) reported 45 seconds ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  the statistics guy jono (@Jon_UK2016) reported 3 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported 5 minutes ago from Speldhurst, England

  @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

• 
  Anthony Mayatt PT (@BreatheFitness) reported 7 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Sue Adams (@sue_adams_) reported 8 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Sally-anne Cole (@mrsscole) reported 13 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  chè (@chereeesh_) reported 14 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  The Lefthand Low Golfer (@Grum90379158) reported 19 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Ky le (@KyzaMT) reported 38 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  lorraine langridge (@lorraine_acorn) reported 38 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Emma Ongley (@EOngley) reported 43 minutes ago from Tonbridge, England

  @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

• 
  Lois (@kentlois5) reported 43 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  Ben Thornton (@thornton_b) reported 49 minutes ago from Royal Tunbridge Wells, England

  @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

• 
  Kevin Nolan (@kevinjohnnolan) reported 49 minutes ago from Dartford, England

  @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

• 
  Barry mcardle (@Bjmcardle) reported 49 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Katie Jones (@katiejayjones_) reported 53 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  dazz ii am (@dazzgedd73) reported 54 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported 55 minutes ago from Royal Tunbridge Wells, England

  @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

• 
  Yémisi (@IAmYemisi) reported 57 minutes ago from Crayford, England

  6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  prince’s adore x (@privwithadot) reported 4 minutes ago

  @EE your customer service towards customers that have YEARS of honouring contracts is probably the worst thing ive ever come across, i cant even get my stolen phone replaced. Its the most unprofessional and disgusting service ive ever had

• 
  Gar (@Evolife80) reported 7 minutes ago

  @EE once again the network is down in NE482DA. 5th time this week.

• 
  Daniel Allen (@MrDanAllen) reported 11 minutes ago

  @EE Morning - still no code received 😞 Please can you help?

• 
  Rob Palmer (@robbopalmer) reported 13 minutes ago

  Is there a company with worse customer service y than @EE My advice is to avoid them at all costs - or it will cost you.

• 
  Gav (@aftertheflood_) reported 14 minutes ago

  @_NFFCJosh @EE frustrating. downdetector is reporting it. my issue my downstream fibre (installed 6months ago) has gone from 900Mb to 60Mb. whilst my upstream is still 70Mb and i dont know if its to do with their "app" issues and knock on effect or my end. i've rebooted all and its the same

• 
  Micah Charles (@Charlie_Mate) reported 15 minutes ago

  @Kur7t @England @EE So has Chiesa. **** John stones has a Carabao medal besides even okay in the game where they slapped you. You man get excited in the finals and forget there’s still a game to play. Doing up celebrations before wining. Fools

• 
  Simon 101 (@sc101_101) reported 16 minutes ago

  @EE @BenGungyal The basic problem is that large companies (all, not just you) view long term subscribers as cash cows to be exploited rather than valued customers. The fact that switching supplier every two years is better than being loyal to one is a sign of a fundamentally broken system.

• 
  Equilan (@Equilan) reported 18 minutes ago

  @EE And that is useless too. Told it I want to pay my bill, it took me to the sign in page then took me right back to the chat with a message saying "You cannot type right now". Get your act together ffs, this is ridiculous.

• 
  Ashley jasper (@Ashleyjasper12) reported 20 minutes ago

  @EE also the EE app not working so why ask us to go there when it’s not working

• 
  Mick Holds the Line (@Mickandhismusic) reported 27 minutes ago

  @EE I have just wasted THREE HOURS in calls to EETV over trying to get my bill down to less than £100 per month. This is OUTRAGEOUS DISRESPECT for your customers. Where is your reward for LOYAL CUSTOMERS? Nowhere . And I am tied to a two year context so I can’t go anywhere else!