EE Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
The latest reports from users having issues in West Malling come from postal codes ME19.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 21: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: West Malling, Eynsford, Gravesend, Sevenoaks, Chatham, Coldblow, Rochester, Gillingham and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 West Malling |
Phone | |
| Eynsford |
Internet | |
| Gravesend |
Phone | |
| Sevenoaks |
Phone | |
| Chatham |
Wi-fi | |
| Coldblow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Kirby
(@AndyKirbs) reported
@EE Still shows plans on your site that don’t exist and have done for months. Terrible customer service
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josh dolan
(@joshdolan3) reported
@SimonTa58845715 @tescomobile @EE Call up and say you can’t afford it you’ll have to leave and they will either drop it or give you extra for your money it’s more expensive for them getting a new customer than keeping an old one
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miriam jorna
(@miriamjorna) reported
@EE Hi Chris, good day to you too. Nothing funny happened - been on wifi all day except maybe 2 hours in the morning, and didn't do any streaming all day. But the issue is likely that my phone is 'invisible'/unavailable in the family list in the app (I'm the contract holder)
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Ben
(@Ben68023267) reported
@EE 10% increase on my monthly bill is outrageous, other network providers haven't done this. I've been a customer for ten years, this will be my last contact with you
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Stu
(@StuHale) reported
@EE Sorry Michael, not good enough. You shouldn’t be putting people in the position where they can’t pay their bill by hiking prices up almost 10%. Don’t buy the corporate spin and bs. You (ee not you yourself!) are the problem not the solution and you can’t pretend to be!Shame on ee
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Rachy ❤️
(@rachelsmurf) reported
@EE please can somebody help I am currently in USA and my phone won’t work at all! I am really stressed, can you help me????
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Dan Miles
(@DanRMiles) reported
@EE taking pre-orders for S22 Ultra when they know there's a stock shortage is a big **** you to customers. Dont sell product you dont have, scumbags.
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Kevin Pomeroy
(@pomvek) reported
@EE Is there a problem in Dundee DD3 area? Reception has suddenly become very poor.
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paul
(@ecprred) reported
@EE Hi, is there a network outage? postcode ME2
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InsaneLee13
(@InsaneLee13) reported
@EE I did speak to someone about the problem, but it was an outage due to a storm for 6 days. I know availability isnt a 100% guarantee, and the issue did get resolved. I would just like to know what compensation I'm getting for this as I'd be paying for a service I couldn't use.