EE Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Greenhithe, Gillingham, Royal Tunbridge Wells, Maidstone, Sevenoaks, Coldblow, Chatham, Rochester, Gravesend, Bexleyheath and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
 Greenhithe |
Internet | |
| Gillingham |
Internet | |
| Royal Tunbridge Wells |
Phone | |
| Maidstone |
Phone | |
| Sevenoaks |
Internet | |
| Maidstone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Drew Morgan
(@Drewstoopher) reported
from
Maidstone, England
Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Nalaka Perera
(@NalPerera) reported
from
Maidstone, England
@EE outgoing calls not working
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Sykes
(@rjohnsykes) reported
@EE Thank you. They called me this morning. The earliest they can send an OR engineer is Tuesday afternoon. No income Tuesday - thanks. I lodged a complaint over 10 days ago!!! However, I will be emailing your CEO direct next week and OFCOM
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Ranvir
(@Techranology) reported
@EE absolutely fed up with your WiFi and the 18 month contract ended last week, which means the price will go up. So we'll be paying more for your ****** WiFi than other providers who have faster WiFi. My stupid area doesn't have fibre Internet either.
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Elaine Quinn
(@EQuinnEcolab) reported
@EE Why not listen to a recording of my call with your handler and listen to it with ears of a customer - was it really the best way to deal with no reception issues for weeks !
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Amy
(@amyl_c) reported
@EE Can you answer the phone. Now over an hour. This is really poor customer service
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Debbie Lakeland
(@glowworm2015) reported
@EE Hi, I can't get any data on my phone it says I have signal and yet it doesn't work. Please can you have a look at it
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Elaine Quinn
(@EQuinnEcolab) reported
@EE I am cancelling my contract as your customer service handler told me to do ! Dreadful service to long term customer
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Selina
(@SelinaJean82) reported
@EE is there some work being undertaken on the network as seems a really slow connection? It has been for a while now. Random cutting out on calls and sites not loading properly. Been with you for years and it's never been this bad.
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Eledoya77
(@eledoya77) reported
@EE I’m a new customer and this is very embarrassing. I have been on the phone for over 20 minutes and then I was hung up. I can see this was a mistake. Please can you cancel the order.
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Steve Grainger
(@SteveGrainger15) reported
@EE #ee rang twice my, account still blocked. Promised resolution by 28 Dec. No comms. Not great for a communication outfit. Must do better. Reply please
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Leslie Bolsover
(@lrblurb) reported
@EE I was told I had roaming set up but now that I'm abroad I can't call or text! Plys can't contact ee with no service Help