EE outages and service status in West Malling, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around West Malling, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received May 11, 10:23 AM GMT+1.
- Internet (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Malling, England
The most recent EE outage reports came from the following cities: Gillingham, Tonbridge, West Malling, Royal Tunbridge Wells, Rochester, Greenhithe, Swanley, Gravesend, and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Gillingham
|
Phone | 7 hours ago |
|
Gillingham
|
Phone | 11 days ago |
|
Gillingham
|
Internet | 20 days ago |
|
Tonbridge
|
Internet | 22 days ago |
|
West Malling
|
Phone | 1 month ago |
|
Royal Tunbridge Wells
|
Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Ben Wallace (@BenOWallace) reported from Maidstone, England@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Emma Ongley (@EOngley) reported from Tonbridge, England@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Katie Jones (@katiejayjones_) reported from Dartford, England@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England@EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.
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Poppy Jeffery (@BBCPoppy) reported from Maidstone, England@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Jason Fey (@fey_jason) reported from Bexleyheath, England@EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !
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Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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David Robinson (@Robinson92David) reported from Swanley, England@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Bekah Chloe (@BekahChloe7886) reported from Gravesend, England@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, England@Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Dave Jones (@davemole85) reported from Royal Tunbridge Wells, EnglandCustomer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Drew Morgan (@Drewstoopher) reported from Maidstone, EnglandSomeone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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Rob Cockerton (@bertie_cee) reported from Gillingham, England@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Colin Dowling (@colinsplace) reported from Maidstone, England@EE 1 hour down... no broadband.... no response from @EE
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Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce A Wayne (@AWayne26231) reported@EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper
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BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reportedyet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄
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Rachel Bridge (@rachelbbridge) reported@grantaddick100 @EE Anything for companies to rip customers off. We must be lying about our complaint, not, they pay their employees poorly so employees don’t do their job properly, and somehow we’re the problem 🙄
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Debbie Kirby (@DebbieK88257137) reported@EE your custom service is woeful. I'm very disappointed
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Erin Louise Hunt 🪬 (@erinlouisehunt) reported@EE You could’ve kept me as a customer with a new phone for another 2 years but I’m tempted to go elsewhere just purely because that is highly annoying and extremely misleading!
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Jon (@RealJKay) reported@EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.
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Wayne Patton (@patton_wayne) reported@EE , having issues with boardband connection chat box to tech support was slow and difficult to explain issues. In end just gave up, spoke to customer service chat and again little support. I’m so disappointed will be looking forward to the day I can cancel.
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U (@vertop5248) reported@EE WHAT IS GOING ON WITH MY ******* REPLACEMENT SIM CARD!!!!! IVE TIED TWO DIFFERENT PHONES AND ITS NOT ******* WORKING. IM TRYING TO LOGIN TO MY SCCOUNT JUDT TO ******* TO TO SOMEBODY AND IT WANTS TO SEND S ******* CODE TO MY NUMBER I CANT SCCESS!!!!
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kevvo h (@KevinHind4) reported@EE hi. Since fitting my new EE broadband hub my landline won't work. I cannot get a dial tone? Could you please help? Regards Kevin
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Ian Clark (@thebiggis) reported@EE We had a brief power cut last night and ever since my YouTube location defaults to the USA - any thoughts on how to fix this?