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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 12/09/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Gravesend, Rochester, Chatham, Sevenoaks, Gillingham, Longfield, Swanley and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomGravesend Phone
United KingdomRochester Wi-fi
United KingdomChatham Wi-fi

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonRWaters Simon Waters (@SimonRWaters) reported

    @EE Tom, @EE is the service that is keeping me online when all else is dead. Nothing you can do, unless I end up needing one of those 4G routers......

  • DineHard Neil Davey (@DineHard) reported

    Yesterday spoke to @EE and it wss the first time in decades I hadn't felt stabby as a result. Quick, friendly, efficient. Small problem to sort today... And normal ****** service resumed. Yours, in a homicidal rage as per, Neil.

  • adeleflesher1 Adele Flesher (@adeleflesher1) reported

    @EE very slow sim router and mobiles now 2 full days now. We’ve called 3 times now and you keep saying it’ll be fixed in 3 hours buts it’s slow all day (but fine in the evenings). 3rd day running and the speed just dropped again...what’s going on?

  • LeightonBaller Leighton Baller (@LeightonBaller) reported

    Has anyone noticed that @ee reception has got really **** recently? It’s absolutely abysmal. We pay for a service they aren’t supplying us with. This is ridiculous

  • BellaAmber88 Bella Cheung (@BellaAmber88) reported

    @EE "after you click the submit button, it may take a while for the confirmation page to display." 30 mins later and still nothing to show that the order has been confirmed. I've tried on 3 different devices but same issue, any idea why it is not accepting my order?

  • sihath1 SiOUFC (@sihath1) reported

    @EE I've had no (or very little) network signal for a few days now. Thame in Oxfordshire. Is this a known issue?

  • kayte_mac Kayte (@kayte_mac) reported

    @EE paid £150 upfront for an order that apparently now can’t be fulfilled due to stock issues, and no one can give an ETA for when it will be available. 4GEE Home Router 2 is still available to order on your website. Incredibly frustrating. What gives?

  • paulcraigb26 paul craig (@paulcraigb26) reported

    @EE hi I just try to call customer service and talk about my bill and the automatic message saying that the customer service is down

  • murphlufc Katrina Murphy ≅ 🖤 (@murphlufc) reported

    @EE hi I need help unlocking my phone. I’ve followed the steps online but still appears like the phone is locked to EE

  • Natalie_Jonezy Natalie Jones (@Natalie_Jonezy) reported

    @EE I've currently got no data and signal keeps dropping in and out! Are you aware you have a issue in Somerset ?