EE Outage Report in West Malling, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Coldblow, Chatham, Rochester, Gravesend, Gillingham, Sevenoaks, Bexleyheath, Dartford and Paddock Wood.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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@RS
(@rs_hole) reported
from
Pembury, England
@SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Jason Fey
(@fey_jason) reported
from
Bexleyheath, England
@EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Maisie Cat - Happy New Year - Tories Out!
(@maisiethetortie) reported
from
Speldhurst, England
@EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Paul 🚛💨😎
(@I_am_PBK) reported
from
Dartford, England
@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Benson
(@jonbenson1975) reported
@EE Standard contract. That’s why a question to increase on the overall service when the device is included. Surely the cost increases should only affect the service and not any devices included in the contract.
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St Vincent
(@pedro188867) reported
@EE @B0aty @jessyttv 14.4% increase on my EE Broadband 14.4% increase on my EE Mobile phone Been a customer since 2008 and you hit customers with this monstrosity of an increase SHAME ON YOU
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Camper BlooPenguin
(@WW_InterLie) reported
And the only resolution @EE can offer me is to cancel my discount so I am eligible, thus ensuring they get yet more money from me?!
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steve
(@steviejd1982) reported
So 2 days into my upgrade contract @EE have seen fit to send me an email saying I'm getting a 14.4% increase on my monthly bill. You can have your phone back. What a way to treat your customers.
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St Vincent
(@pedro188867) reported
@EE @OPPOMobileUK 14.4% increase on my EE Broadband 14.4% increase on my EE Mobile phone Been a customer since 2008 and you hit customers with this monstrosity of an increase SHAME ON YOU
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Richard Torble
(@richardtorble) reported
@EE @endsbowen I don’t get this comment at all. It’s like saying “I’m going to kick you in the ***** but it’s ok because I’m telling you before I do it” I’ve been a broadband and phone customer for years and will absolutely be moving elsewhere.
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St Vincent
(@pedro188867) reported
@EE 14.4% increase on my EE Broadband 14.4% increase on my EE Mobile phone Been a customer since 2008 and you hit customers with this monstrosity of an increase SHAME ON YOU
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St Vincent
(@pedro188867) reported
@EE 14.4% increase on my EE Broadband 14.4% increase on my EE Mobile phone Been a customer since 2008 and you hit customers with this monstrosity of an increase SHAME ON YOU
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From Hastings & Saint-Nazaire
(@from_hastings) reported
Hello @EE I am going to leave you after 15 years as you are putting my slow average broadband connection up by £5.00 per month, going to @BoxBroadband to get a full fibre gigabit connection for a lot less!! #CostOfLiving #profiteering #goodbye
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LFJ
(@lewisjarrett4) reported
@EE saying I have 4g signal again but nothing loading/extremely slow,issues in Norfolk?