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EE Outage Report in West Malling, Kent, England

Why is my EE service not working?

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The latest reports from users having issues in West Malling come from postal codes ME19 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: West Malling, Royal Tunbridge Wells, Gillingham, Rochester, Greenhithe, Swanley, Gravesend, Maidstone, Dartford, Sevenoaks, Coldblow, and Chatham.

CityProblem TypeReport Time
West Malling Phone 6 days ago
Royal Tunbridge Wells Internet 7 days ago
Gillingham E-mail 9 days ago
Rochester Phone 13 days ago
Greenhithe Phone 14 days ago
West Malling Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • gittysootie
    Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • Nic_B82
    N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • nourishworkplce
    🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • BSportsphotos
    Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • davemole85
    Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • gillybee66
    gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • BenOWallace
    Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DeeJayHolliday
    Darren Holliday (@DeeJayHolliday) reported from Middlesbrough, England

    @EE is there an issue with home broadband in the Middlesbrough area? Lights on router are red.

  • RedPassageC
    Red Passage Consulting (@RedPassageC) reported

    @EE is one of the most customer-UNfriendly companies I have ever dealt with. I regret using them as my mobile service provider. Cannot wait for the contract to be over so I can deal with a more friendly and professional company. Absolute waste of time.

  • deadheaddraven
    DeadHeadDraven (@deadheaddraven) reported

    @abitechltd @EE Yeah dude I'm leaving them! They are terrible in both price and service

  • hancockscfc7
    Jack Hancock (@hancockscfc7) reported

    @JoshSiddons17 @EE @DPDgroup_news Awful chat, go have a think and come back

  • RussMichaels
    Russ Michaels (@RussMichaels) reported

    are there any UK based mobile providers that actually have proper working parental controls, restrictions and the ability to enable/disable data? using @ee currently, and it just doesn't work properly and is not reliable, confirmed by their own support.

  • MitchellLund_
    Mitchell (@MitchellLund_) reported

    @EE why is there never no signal?

  • _Jacko10
    Jacko (@_Jacko10) reported

    @EE Thank you to the Customer Service team on Twitter. I had a frustrating time with #EE Monday due to contradictions, lip service and overall poor customer service. However yesterday and today via DMs and a call from Charlotte you have restored my faith in EE.

  • finalcasino
    Finalcasino (@finalcasino) reported

    @EE @_janners hi u just responded to this tweet ive been trying to contact u all day on twitter/fb with no respone over my phone that u blacklisted with no service last 2 weeks. fancy replying?

  • HarryHowells90
    Haz (@HarryHowells90) reported

    @JacksABore @EE I’m down in Cornwall and my internet’s down has been since 5am this morning!

  • finalcasino
    Finalcasino (@finalcasino) reported

    @EE after 2 weeks with a phone that a repair guy has said is probably blacklisted cos it has no service and no answer on your twitter or on facebook and i have no phone to call your number do you think you can be bothered to try and find out if you have blacklisted my phone