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EE outages and service status in West Malling, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and E-mail.
  • 56% Phone (56%)
  • 33% Internet (33%)
  • 11% E-mail (11%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at EE

EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gillingham, Royal Tunbridge Wells, Rochester, Gravesend, Tonbridge, Chatham, Maidstone, Shoreham, and Sevenoaks.

CityProblem TypeReport Time
Gillingham Phone 9 days ago
Royal Tunbridge Wells Phone 9 days ago
Rochester Internet 11 days ago
Gravesend Phone 14 days ago
Gravesend Phone 20 days ago
Rochester E-mail 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • sue_adams_
    Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • Nic_B82
    N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

  • NalPerera
    Nalaka Perera (@NalPerera) reported from Maidstone, England

    @EE outgoing calls not working

  • katiejayjones_
    Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • davemartind
    Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • Stevenwj74
    Steven Janssen (@Stevenwj74) reported from Royal Tunbridge Wells, England

    @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • Grum90379158
    The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • AnnaThurmanLDN
    Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • gillybee66
    gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • CarolynTGray
    Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • peterhunter1233
    Peter Hunter (@peterhunter1233) reported

    @MarkyTalk @EE I had the exact same issue. Kept getting sent to a call centre pushing broadband (clearly on commission) – they wouldn’t listen and were rude. Requested my PAC code via text, then EE retentions rang with a better deal than anything else on the market. Was so close to leaving.

  • ladysowandsow
    Now you see me (@ladysowandsow) reported

    @EE are there service issues today? The WiFi keeps dropping out and the service status link in your website isn’t working either..

  • MarkyTalk
    Mark Randall (@MarkyTalk) reported

    @EE I’m not very happy with the deal I have currently and didn’t get anywhere with customer service. The only way for me to get a better deal apparently is to sign up with EE home broadband and I don’t want to do that.

  • GazLear
    Gaz (@GazLear) reported

    @Rutherford_Paul @EE It’s every network mate, I’ve been through 4 in the last 3 months and they are all as bad as each other. It’s something to do with that ****** tower block on the roundabout

  • ImisiAda
    Imisi (@ImisiAda) reported

    @EE your customer service is horrendous. I've had a complaint open for 6 weeks and everyone has been extremely unhelpful.

  • chrismaddison74
    ChrisM (@chrismaddison74) reported

    @EE I've already spoken with someone who was less than helpful. Don't know why I bothered really just backs up the dreadful customer service.

  • mightymarkuk
    Mark Bell (@mightymarkuk) reported

    @EE just had a representative of EE at my door saying they are "fixing peoples problem with slow Internet". He then asked my my ISP. This is a unhanded way of trying to get people to switch if they didn't know any better. @CTSI_UK

  • chris2905621
    Chris (@chris2905621) reported

    @EE How can people vote you the top of mobile rating 25 years running, I'd vote you bottom!! You do not reply to messages, disgusting service!!

  • daniellechaters
    Danielle Chaters (@daniellechaters) reported

    @EE is there something wrong with EE signal in DH3 area? My signal keeps dropping to no bars in my home where I’ve never had an issue before

  • MansonEileen1
    Eileen Manson (@MansonEileen1) reported

    @DerekAllan61 @EE Sounds like they’re happy to take your money and give little help in return 🙄