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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 12/14/2025 09:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Gravesend, Rochester, Chatham, Sevenoaks, Gillingham, Longfield, Swanley and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomGravesend Phone
United KingdomRochester Wi-fi
United KingdomChatham Wi-fi

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • BekahChloe7886 Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • lucy_anne95 Luci-Ann (@lucy_anne95) reported from Rochester, England

    @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • Purplecharlie32 Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • NalPerera Nalaka Perera (@NalPerera) reported from Maidstone, England

    @EE outgoing calls not working

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • BreatheFitness Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • Stevenwj74 Steven Janssen (@Stevenwj74) reported from Royal Tunbridge Wells, England

    @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • MrLaminFuller Lamin Fuller (@MrLaminFuller) reported from Royal Tunbridge Wells, England

    How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

  • HavocTechie Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, England

    Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6

  • HavocTechie Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, England

    @Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof

  • mishmashdiva Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • katiejayjones_ Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

  • kevinjohnnolan Kevin Nolan (@kevinjohnnolan) reported from Dartford, England

    @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

  • katiejayjones_ Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hanalouise__ hana (@hanalouise__) reported

    @EE customer services via live chat raised a complaint for me on Friday and i've received a text today to say this has been closed even though i've not been contacted??

  • Abu_Haneefa2 Abu Haneefa (@Abu_Haneefa2) reported

    @MrJPC123 @EE Not really, we don't know what or how much the price will increase by, if other providers like @tescomobile can fix their prices then you can too. And your prices have never been fair, your the most expensive network compared to all others. So please stop this stuff.

  • MunkeyKungFu Liam Hall (@MunkeyKungFu) reported

    @EE I've managed it now. Just took several hours of attempts. It is a terrible process on mobile as the trade in drop down menu won't work and my order timed out 3 times on my pc before finally going through

  • bob_gibbon Kev Gibson (@bob_gibbon) reported

    Hi @EE I ordered my S22 with yourselves as you promised it would be with me on the 7th of March 8th worst case. This was the only reason I went with EE as you are £10 a month dearer than Vodafone. I then received a text on Friday it is delayed, I have still had no UPDATE.

  • Laffjaff Laff (@Laffjaff) reported

    @EE I want to switch my smart benefit before going abroad, however, the app isn’t the most helpful and I can’t get through to speak to anyone about it. Any help please?

  • Lesley_kr L 🌸👱🏼‍♀️🌸 (@Lesley_kr) reported

    Funny how customer services at @ee can do NOTHING to help you when you ring but go into a shop and they bend over backwards so they don’t lose your custom #youokhun 🙄

  • gsk157 Gsk157 (@gsk157) reported

    @EE terrible and appalling behaviour to a loyal customer. Reported my phone stolen a month ago and received a bill of £750 over suspicious calls on the night of the theft and my number blocked. Customer service agreed that i didn’t make these calls but the billing team does not?!

  • gamerdad1981 Gamerdad (@gamerdad1981) reported

    @EE Thanks Linzi. So at the moment there isn't enough stock to service all orders? There will be a delay in receiving if ordered.

  • JGMacColl Gari MacColl 🇪🇺💜🇺🇦 (@JGMacColl) reported

    @EE I am currently a BT Broadband Customer. With a Vodafone Mobile. I have a PAC, how to I switch and keep my number, and what can you offer?

  • MikeArmitage8 Mike Armitage (@MikeArmitage8) reported

    @EE These plane landing and shaving stunts over Wi-Fi? Total nonsense. Best UK Network? Again I don’t buy this. Not genuinely. Nonsense.