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EE service status in West Malling, England

Why is my EE service not working?

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The latest reports from users having issues in West Malling come from postal codes ME19 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: West Malling, Royal Tunbridge Wells, Gillingham, Rochester, Greenhithe, Swanley, Gravesend, Maidstone, Dartford, Sevenoaks, Coldblow, and Chatham.

CityProblem TypeReport Time
West Malling Phone 8 days ago
Royal Tunbridge Wells Internet 9 days ago
Gillingham E-mail 11 days ago
Rochester Phone 15 days ago
Greenhithe Phone 16 days ago
West Malling Internet 16 days ago

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • katiejayjones_
    Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • BreatheFitness
    Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • Purplecharlie32
    Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • djmikeziolek
    Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

  • Ant_RTW
    Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • katiejayjones_
    Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

  • BekahChloe7886
    Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Kylie_Moo
    Kylie Marsh (@Kylie_Moo) reported

    @EE are your masts having a problem in the Gloucestershire area? I can't make phone calls or get my 4g to work properly!

  • SodiUkc
    Sodi UKC Academy (@SodiUkc) reported

    @EE Thanks. It’s working now, the site has been down all day yesterday, through to this morning, wouldn’t load, but it’s back up and running now.

  • Riggs7SCT
    Murdoch (@Riggs7SCT) reported

    @EE Morning, I had my sister try on her device at her place and she had the same issue too.

  • saintlocks
    St Locks (@saintlocks) reported

    @EE **** service yet again. Apologies for the tone but I’m sick of the excuses. Just want consistent service calls and data.

  • johnnyg_pinty
    John Lee Garrett (@johnnyg_pinty) reported

    @EE Samsung s21 in black 256gb. But the upgrade tariff is £20 pm more than if I was a new customer

  • CLARETT41004872
    Springback Calypso (@CLARETT41004872) reported

    @EE Harrassed yet again...had to just hang up...I cancelled yesterday as my contract was ending...explained ive got a new phone and going sim earlier....now ringing me up today offering me sim deals...not interested but kept going on....pathetic

  • Danny2156
    Danny Cherry (@Danny2156) reported

    @EE So EE continually refuse to ignore my tweets asking for help. Are people aware that new sim cards are not working? We took out a brand new contract on 10th March and cannot use the phone. Why are EE not replying and not making new customers aware of this issue?!

  • clarearfa
    Clare Arthur (@clarearfa) reported

    @EE @EE have taken £300+ out off my bank which they knew is because off a scam number, they have literally left me with nothing and now unable to put food on the table. All that’s been offered is call back which was no help earlier! I literally have nothing left in my bank!

  • KarlTheHobbyist
    KarlTheUKHobbyist (@KarlTheHobbyist) reported

    @EE What's the point of your live chat if I cannot use it to get technical help? I cannot charge my phone because of a charger port fault so this is the only way I can get support...but apparently not?

  • CH3T5
    CH3T5 (@CH3T5) reported

    @EE Hi, cannot login to BT Sport. Login pages says check with EE to confirm it is enabled on my account - not had a problem before.