EE Outage Report in West Malling, Kent, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Sevenoaks, Maidstone, Coldblow, Chatham, Rochester, Gravesend, Gillingham, Bexleyheath and Dartford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
-
Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
-
Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
-
Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
-
Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
-
Steven Janssen
(@Stevenwj74) reported
from
Royal Tunbridge Wells, England
@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.
-
Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
-
Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
-
Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
-
Luci-Ann
(@lucy_anne95) reported
from
Rochester, England
@EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!
-
Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
-
Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
-
Nalaka Perera
(@NalPerera) reported
from
Maidstone, England
@EE outgoing calls not working
-
Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
-
Kevin Nolan
(@kevinjohnnolan) reported
from
Dartford, England
@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
-
Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
-
Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
-
KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
-
Drew Morgan
(@Drewstoopher) reported
from
Maidstone, England
Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
-
the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
-
Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Dean Mills
(@dmills87) reported
@EE It says on the page that you will be charge for calls to local numbers, but customer service says differently. They also say that the fair usage allowance is 50 GB not 15
-
love_pianomusic&drawing
(@AimezPiano) reported
@EE absolutely disgusting not to be able to fix a fault over the weekend/ back holiday. Cut. Serv. Assistant finds it funny that I have used all my phone data and"all" she can do is to put "a note of dissatisfaction" 😡 onto my file...
-
Michael Rudloff
(@michael_rudloff) reported
@melaniewithanie @EE They did send letters out but I am agreeing with you.Don’t get me wrong. I am in the same situation.They quoted me over £2k early cancellation fee if I were to go now.I knew it is CPI+ 3.9% but now one could have guessed an inflation of 5+%. Just shows that contracts are stupid.
-
John Mcghee
(@johnmcgh33) reported
@EE Yeh I realised this - my partner is o2 and my daughter is vodaphone, neither have had any issues. I travel to Europe a lot so will be leaving ee at the end of my contract
-
James Agate
(@jamesagate) reported
@EE can you help me activate text messages whilst I’m abroad? I’m not receiving my 2FA codes etc but seem to be able to send messages. Thanks
-
Nathan Booth
(@Nathann_B) reported
@EE do you tell all your customer service employees to refuse service 10 mins before closing
-
Hannah Cormack
(@hannahcormack1) reported
@EE absolutely disgusted with the customer service - paying customer of 10+ years and wrongly charged by EE of over £500 and no one will deal with issue/ or even give a call back when they say they will😫😭still continually charging me wrongly after told it had been stopped😫
-
📚Milly Johnson 🐕🐈⬛🐇
(@millyjohnson) reported
@EE how come I ordered a new phone that was ‘in stock’ and would be with me last weekend- never came. So I changed the phone to another ‘in stock’ which didn’t arrive. So I cancelled and ordered again ‘a phone in stock’. Just chased it after a week and it’ll be 21 WORKING DAYS?
-
Dave Provis
(@daveprovis) reported
@EE Is the mast down in Whitbourne, WR6 5SG? I've had no signal for hours on EITHER ee SIM. 18h40 Monday.
-
Jacky Fun
(@JackyFun2) reported
BT Broadband = Unbelievable rubbish service! Made Contract at EE. BT refund my deposit with no message, and refuse to install the broadband service 1 day before scheduled installation date. Avoid to use them. Anyone tried their good service? @bt_uk @EE