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EE outages and service status in West Malling, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 11, 7:31 PM GMT+1.
  • 54% Internet (54%)
  • 38% Phone (38%)
  • 8% E-mail (8%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gravesend, Rochester, Tonbridge, Chatham, Royal Tunbridge Wells, Maidstone, Gillingham, Shoreham, Sevenoaks, Southfleet, and Aylesford.

CityProblem TypeReport Time
Gravesend Phone 2 days ago
Rochester E-mail 4 days ago
Tonbridge Internet 5 days ago
Gravesend Phone 8 days ago
Chatham Internet 9 days ago
Royal Tunbridge Wells Phone 14 days ago

Nearby cities with recent reports

Gravesend

1 recent signals

2 days ago
Rochester

1 recent signals

4 days ago
Tonbridge

1 recent signals

5 days ago

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • chubbyjoeforza
    Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • THEMIND1972
    Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • davemole85
    Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • Nic_B82
    N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • KyzaMT
    Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • EOngley
    Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • MrsC118
    Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • RahShivji
    Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • I_am_PBK
    Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • NalPerera
    Nalaka Perera (@NalPerera) reported from Maidstone, England

    @EE outgoing calls not working

  • Teddy_Nicoll
    Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • gillybee66
    gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • kevinjohnnolan
    Kevin Nolan (@kevinjohnnolan) reported from Dartford, England

    @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • nourishworkplce
    🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • Stevenwj74
    Steven Janssen (@Stevenwj74) reported from Royal Tunbridge Wells, England

    @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

  • katiejayjones_
    Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Amysday1
    Amy (@Amysday1) reported

    @amybobbles @EE Mine is awful, it doesn't work in the house. I have to stand in the garden to make a call.

  • thejabzz
    Jabzz (@thejabzz) reported

    So @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬

  • stringwell
    Tom Stringwell (@stringwell) reported

    @EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.

  • ash2082
    ash mottram (@ash2082) reported

    @EE fellow employee here. Having real issues trying to buy a roaming pass in Greece. Have used the link you sent on sms when I arrived but it keeps denying connection. Have tried the app but it there's no link to buy on there either. Help pls!

  • colnbrook1
    sunil bedi (@colnbrook1) reported

    @EE Hi there The link you have sent does not work - have tried other connections and still fails - no point now as I am arriving back to U.K. tomorrow- this is soooo disappointing and I would like to be compensated. Really has caused me issues

  • aniagabb
    ANIA GABB (@aniagabb) reported

    @EE Hi, I’ve paid for 5 days of wifi however it keeps cutting out?? Please help!

  • hazardhyena
    Hazard Hyena (@hazardhyena) reported

    @TheBeardedNardo @EE To as a customer for such personal information its not right and should not be tolerated

  • FrankyHaxx
    FrankyHaxx (@FrankyHaxx) reported

    @EE and... why is your internet service not working properly?.....

  • UK_DC_One
    Dave (@UK_DC_One) reported

    @Ofcom A good start Need to make it so everyone can exit a contract if either service being paid for is not up to standard, or after 6 months if not happy can switch at no cost, or added to a contract based on information provided by an agent (@EE did this to me back in December, and now im locked into a phone contract that is not what I was told I was supposed to be paying). It's time these companies are punished for ripping off the British people

  • tho78450
    Tanya Ho (@tho78450) reported

    @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???