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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 02/12/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Maidstone, Coldblow, Chatham, Rochester, Gravesend, Gillingham, Sevenoaks, Bexleyheath, Dartford and Paddock Wood.

Loading map, please wait...
City Problem Type Report Time
United KingdomMaidstone Phone
United KingdomColdblow E-mail
United KingdomChatham Internet
United KingdomRochester Phone
United KingdomGravesend Phone
United KingdomRochester Phone

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • CarolynTGray Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • chereeesh_ chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • maisiethetortie Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England

    @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LiamDMHunn DM (@LiamDMHunn) reported

    @EE What are the issues in the HG3 area please? Having issues with Sky Broadband and now EE

  • LPLiveTweet LPLiveTweet (@LPLiveTweet) reported

    @EE Thanks for this. I'm 18 months into a mobile contract, so have been though this once before, but have been an EE customer for many years. However I will now look for a provider who doesn't hit customers with unreasonable price rises. So, as I asked, how do I go about cancelling?

  • AliTerrington Ali Terrington (@AliTerrington) reported

    Oh @EE, what are you doing? The WORST customer service, plus a 10% increase on our bill mere weeks after we renewed contracts with you? Poor show. Poor, poor show. #CustomerService

  • LPLiveTweet LPLiveTweet (@LPLiveTweet) reported

    @EE I do appreciate you engaging on this issue but my £25 p/m contract from Sep 2020 is shortly to cost £28.50 p/m, equivalent to a £40 pa increase in a little under 18 months - or around 14%. I can't see how this can be acceptable.

  • Johnboy1977 John (@Johnboy1977) reported

    @EE part 2. There are no brick walls between my tv and hub. It says it takes 10 days for the broadband to settle down. I have a string suspicion I will be leaving within my cooling off period this is not good.

  • GeorgeA19879107 George Archibald (@GeorgeA19879107) reported

    @EE your service is terrible. I'm paying you every month for Internet that's unusable. Paid for for separate subscription service that I can't even use because the service I'm paying you far is so dreadful.

  • andrewjago Andrew Jago (@andrewjago) reported

    @EE his is there a problem with the signal in the RM14 area? I have had no signal all day.

  • greenbenali Benali Hamdache 🧡 (@greenbenali) reported

    @EE Hi! Having very slow broadband today in N5. Is there a local problem?

  • SarthakDayanand Sarthak Dayanand (@SarthakDayanand) reported

    @EE I don’t have data in RH16 area since last night. known issues? I have no #skybroadband as well! Using neighbours 3 for emergencies

  • CharlieHurley Charlie Hurley (@CharlieHurley) reported

    @EE Well thats a bit of a joke. Please guide me to cancel my upgrade