EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Bexleyheath, Gillingham, Royal Tunbridge Wells, Rochester, Gravesend, Tonbridge, Chatham, Maidstone, Shoreham, and Sevenoaks.

City	Problem Type	Report Time
Bexleyheath	Wi-fi	6 days ago
Gillingham	Phone	18 days ago
Royal Tunbridge Wells	Phone	18 days ago
Rochester	Internet	20 days ago
Gravesend	Phone	23 days ago
Gravesend	Phone	28 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported 6 seconds ago from Royal Tunbridge Wells, England

  @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

• 
  Mike Ziolek (@djmikeziolek) reported 3 minutes ago from Royal Tunbridge Wells, England

  The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

• 
  Tony L (@TBone1170) reported 8 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  the statistics guy jono (@Jon_UK2016) reported 14 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  The Lefthand Low Golfer (@Grum90379158) reported 17 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Sue Adams (@sue_adams_) reported 23 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Barry mcardle (@Bjmcardle) reported 24 minutes ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

• 
  Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported 25 minutes ago from Bexleyheath, England

  Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6

• 
  dazz ii am (@dazzgedd73) reported 27 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Andy Baker (@AndyBakerRC) reported 29 minutes ago from Gillingham, England

  @EE is there an issue with your network as dont seem to be receiving text messages.

• 
  Barry mcardle (@Bjmcardle) reported 29 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Simon Archer (@BelvedereVicar) reported 30 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  lorraine langridge (@lorraine_acorn) reported 34 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Teddy (@Teddy_Nicoll) reported 39 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Colin Dowling (@colinsplace) reported 47 minutes ago from Maidstone, England

  @EE 1 hour down... no broadband.... no response from @EE

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 49 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  Lamin Fuller (@MrLaminFuller) reported 50 minutes ago from Royal Tunbridge Wells, England

  How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

• 
  Simon Archer (@BelvedereVicar) reported 53 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Charlie :) (@Purplecharlie32) reported 57 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  Jamie Decruz (@JDecruz10) reported 57 minutes ago from Sutton at Hone, England

  Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lu 🎙⚒️ (@recklesslntent) reported 2 minutes ago

  @EE my dad is calling g about his contract and reducing the price of this. I understand due to RPI and being out of contract the price has gone up. But why is he being asked about Netflix and almost a weird focus on this rather than focusing on the issue which is finding an upgrade price that is lower. The agent then focused on cableing which dad has explicitly said he doesn’t want My dad has had a stroke - his vulnerability was not addressed or empathised with once during the call I understand we are supposed to be kind and pleasant on the phone but the agent you have in retentions who spoke to him was not listening, hiding behind process and utterly incompetent

• 
  R1CHJB (@R1CHJB) reported 5 minutes ago

  @EE @Omegaman_uk There’s a lot of bad publicity regarding you guys at the moment, it’s like you just dnt give a ****!

• 
  Dave (@upstairlab) reported 8 minutes ago

  @EE I placed an order on your store. You took the payment twice. First time it gave me an error but still took the payment. 2nd time it worked. Any help?

• 
  Alan Battaglia (@BattagliaAlan) reported 12 minutes ago

  @MsVespertilio @EE EE are awful they charged me 270 pounds for a supposed breach of contract , they admitted that they have no proof but I had to pay in protest!! 15 years as a customer down the drain never again with @EE

• 
  Darrell fletcher (@Fletchmeister81) reported 16 minutes ago

  @EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre

• 
  Graham Mcgreavy (@Grahammcgreavy) reported 16 minutes ago

  When will @EE do something regarding the amount of scam/ spam calls I receive via their service on our mobiles ? I dont pay for this 🤬🤬

• 
  Alex Chippendale (@chipods) reported 20 minutes ago

  @EE I did try to purchase through the web site without logging in and still the same issue

• 
  Alan Royston (@pagechord) reported 22 minutes ago

  @Hepworthclare @EE Clare, been going through my own problems with @EE for weeks, their transition to digital landline is shambolic. Their newly supplied Smart Hub wouldn't connect, landline doesn't work. Customer service is appalling, also now told can only view bill via App. 😤 Good luck!

• 
  Hannah Youds (@HannahYouds) reported 24 minutes ago

  @EE I can’t make a call to you as my new phone hasn’t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?

• 
  Miss Sullivan (@MissSullivan06) reported 26 minutes ago

  @EE I have been in touch that is my point. They have told me there is an issue in the area and engineers are working on it this weekend. So the text message makes no sense