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EE outages and service status in West Malling, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Sep 5, 1:25 PM GMT+1.
  • 50% Internet (50%)
  • 33% Wi-fi (33%)
  • 17% Phone (17%)

The latest reports from users having issues in West Malling come from postal codes ME19 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 9: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Rochester, Royal Tunbridge Wells, Dartford, West Malling, Bexleyheath, Gillingham, and Gravesend.

CityProblem TypeReport Time
Rochester Wi-fi 4 days ago
Royal Tunbridge Wells Wi-fi 7 days ago
Dartford Phone 16 days ago
Rochester Internet 18 days ago
West Malling Internet 26 days ago
Bexleyheath Internet 26 days ago

Nearby cities with recent reports

Rochester

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • lucy_anne95
    Luci-Ann (@lucy_anne95) reported from Rochester, England

    @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

  • HavocTechie
    Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, England

    Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6

  • fey_jason
    Jason Fey (@fey_jason) reported from Bexleyheath, England

    @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • MrLaminFuller
    Lamin Fuller (@MrLaminFuller) reported from Royal Tunbridge Wells, England

    How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

  • droopdoggbaby
    Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • katiejayjones_
    Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

  • katiejayjones_
    Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

  • Grum90379158
    The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • BreatheFitness
    Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • davemartind
    Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • rs_hole
    @RS (@rs_hole) reported from Pembury, England

    @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

  • nourishworkplce
    🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AndiNeglia
    Andrea. Believe in Britain🇬🇧🇬🇧 (@AndiNeglia) reported

    @EE , your customer service is atrocious

  • _LukeMaguire
    Luke Maguire (@_LukeMaguire) reported

    @JacobiteJen Which network? I’m like this with @EE 😒

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @AP196779 @EE I'm sorry to hear that you've been going round in circles for the past five weeks. Has your service provider clarified the specific issue they have been trying to report to us? Any details they have provided would be helpful in understanding the situation further. To allow (1/2)

  • stuuk11
    stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported

    @LeilaniDowding @EE No idea Leilani. My elderly mother in law had issues last month with her virgin media line. It was down for 4 days, luckily she only lives around the corner.

  • mentorthedragon
    businessdragonseye (@mentorthedragon) reported

    @LeilaniDowding @EE That ship has sailed. The old analogue phone network is being switched off in January. Either you have a mobile as backup or you buy a battery backup. (Uninterruptable Power Supply UPS). BT/EE or whatever their name is this week will supply them for vulnerable people.

  • kccpiggy
    Cuddly Uncle Steve (@kccpiggy) reported

    @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

  • sisterhaze
    Hay (@sisterhaze) reported

    @LeilaniDowding @EE It wasn't that long ago that fibre optic cables where laid down for landlines phones. What happens to all these cables?

  • ChoralSymphony
    Ludwig Van B's (@ChoralSymphony) reported

    @LeilaniDowding @EE already happened in Wolverhampton with my parents. All comms in now reliant on the internet, mobiles. Dad's on the emergency roster for energy, cos of oxygen machines, but it's soooo cack-handed. The govt is always blindsided by tech and the lobbyists money. They are all morons

  • TheDealEnvoy
    À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported

    🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.

  • loisgriff_
    beth (@loisgriff_) reported

    Anyone else not got service on ee? I haven’t had service since last night. @EE