EE Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Rochester, Gravesend, Gillingham, Sevenoaks, Bexleyheath, Dartford, Maidstone, Chatham and Paddock Wood.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Phone | |
| Gravesend |
Phone | |
| Rochester |
Phone | |
| Gillingham |
Internet | |
| Gillingham |
Wi-fi | |
| Sevenoaks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Paul 🚛💨😎
(@I_am_PBK) reported
from
Dartford, England
@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Zay 🧚🏾♀️
(@Ziyamaaaa) reported
@EE your customer service is disgraceful. I am abroad with no way of contacting you whatsoever and YOURE NOT HELPING!!!!!!!!!
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Adam Proctor 💙
(@AdamP_1) reported
@EE And what option to speak to a human? We’ve been round your system seven times now. A text sent every time but not a chance to speak to someone. It’s an easy fix, but needs a human to sort, it’s dreadful.
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Craig Horn
(@HornCraig) reported
@EE Don't get anything from EE, I have an ongoing dispute and after 6 weeks, hours on the phone to 150 and 7 emails absolutely no response. I have been a loyal customer for 13 years and spend over £200.00 a month, goodbye EE when my contract ends.
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Soph
(@sophhdw) reported
I purchased and opened a second phone line with @EE back in December and I have been inundated with spam calls, mostly on a daily basis now, ever since. How is this happening when my number has only been given to a handful of colleagues and has never been inputted elsewhere?
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KylieHolmes
(@KylieHolmes) reported
@EE @EE @ofcom offered me partial compensation but left me in a worse financial position. I’ve asked for a deadlock letter. 20 years as a customer clearly counts for nothing. #EEfail #CustomerService
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J4SONLR
(@J4sonlr) reported
@EE Outcome is i left the company for a better one, got to pay early termination but worth it so i never have to deal with ee call centre incompetence again
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Floweries
(@Floweries1) reported
@EE Hi. Just tried to phone my Dad and it went straight to answerphone. I messaged him instead through Facebook and he tried to call me but he’s getting a “no cellular network” message. Postcode is SK6 - are there any issues?
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Craig Horn
(@HornCraig) reported
@EE 5 Weeks, 6 emails no response, NOT number one in customer service.
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Ev3tonian
(@Ev3tonian) reported
Had @EE broadband for a few weeks and the service is down already, very poor. Gonna be cancelled I think.
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Viki Carter
(@CarterViki59560) reported
@EE Hi, I need to discuss a separate issue. I've been charged twice for two separate final bills (broadband) as well as overcharged for a 5g device that was an order error on your part. I really need this sorted and don't want the faff of ringing 150 and being passed from dep to dep