EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gravesend, Rochester, Tonbridge, Chatham, Royal Tunbridge Wells, Maidstone, Gillingham, Shoreham, Sevenoaks, Southfleet, and Aylesford.

City	Problem Type	Report Time
Gravesend	Phone	6 hours ago
Gravesend	Phone	6 days ago
Rochester	E-mail	8 days ago
Tonbridge	Internet	9 days ago
Gravesend	Phone	11 days ago
Chatham	Internet	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  @RS (@rs_hole) reported 7 minutes ago from Pembury, England

  @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

• 
  N1C-B🐻💙 (@Nic_B82) reported 9 minutes ago from Bexleyheath, England

  @EE do you do the same deal in store as well as phoning the customer services??

• 
  The Lefthand Low Golfer (@Grum90379158) reported 16 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  Sue Adams (@sue_adams_) reported 18 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Charlie :) (@Purplecharlie32) reported 21 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  Barry mcardle (@Bjmcardle) reported 22 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Lois (@kentlois5) reported 22 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  Kevin Nolan (@kevinjohnnolan) reported 23 minutes ago from Dartford, England

  @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

• 
  Simon Archer (@BelvedereVicar) reported 26 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  Anna Thurman (@AnnaThurmanLDN) reported 29 minutes ago from Bexleyheath, England

  @EE I need help with an upgrade being charged more than it should be!

• 
  Colin Dowling (@colinsplace) reported 36 minutes ago from Maidstone, England

  @EE 1 hour down... no broadband.... no response from @EE

• 
  The Lefthand Low Golfer (@Grum90379158) reported 39 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Yémisi (@IAmYemisi) reported 40 minutes ago from Crayford, England

  6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

• 
  Ben Thornton (@thornton_b) reported 42 minutes ago from Royal Tunbridge Wells, England

  @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 45 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Stuart Fields (@stuartfields) reported 46 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

• 
  stuart hobbs (@HobbsStu) reported 50 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Drew Morgan (@Drewstoopher) reported 51 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  Nalaka Perera (@NalPerera) reported 52 minutes ago from Maidstone, England

  @EE outgoing calls not working

• 
  Simon Archer (@BelvedereVicar) reported 58 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mugiwara Arthur 🏆 (@KingArthur22038) reported 33 seconds ago

  @SJA20233 @England @EE You have a problem that a majority of black people are better than the whites? Colour really doesn't matter I want the best players playing

• 
  Dean Gill (@DeanGill4L) reported 4 minutes ago

  @EE - been waiting 7 days now for a call off a supervisor, been promised twice I’d have a call in the next 4 hours. Is this how you treat customers ?

• 
  Derek (@DerekAllan61) reported 9 minutes ago

  @EE Ordered a phone Saturday 11th, called customer service Monday 13th 60+ minutes on the phone, called to again Tuesday 14th again 60+ minutes informed to reorder the phone, called again today another 60+ to be informed you don't have the phone in stock RIDICULOUS SERVICE

• 
  Rootezroo (@Root_Ezroo1) reported 9 minutes ago

  Ooooooooh @EE ITSALL BEGINNING TO MAKE SENSE WHY YOUR SERVIC HAS BEEN A BAG OF **** LATELY, YOURE NOW GOING TO SELL US 5G PLUS YOU ***** SLAGS

• 
  WaveyDavey001 (@WaveyDavey001) reported 11 minutes ago

  Had to call @EE twice for two separate issues today. Both call centre operatives listened, were polite and helped quickly. Massive improvement on when I dealt with BT previously. Well done EE I’d moan if you were bad so credit where credit’s due. 👏👍

• 
  Gaz (@TisSaff) reported 12 minutes ago

  @EE Contract is up, 27 year customer, prices are ridiculous now (up to 4x competitors). How do I go about leaving?

• 
  Rachel Bullen (@Rach_M_B) reported 14 minutes ago

  @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

• 
  Bodz84 (@AFCBUDDY85) reported 22 minutes ago

  @_Shareen267 Cant comment on Virgin, as its not available in my area. @BT was brilliant, but the prices became ridiculous @EE (basically BT now) customer service is extremely good. Wifi isnt bad. downside, current price is £80+ a month with two boosters. so will see whats available in Sept.

• 
  Charles Salt (@CharlesSalt3) reported 23 minutes ago

  @EE can’t watch France v Spain on the internet, cos as usual I have no internet, EE was good before BT got involved, it has been rubbish now for ages, fed up talking to Plymouth. I pay a lot of money to get no service

• 
  Dave Boucher (@tallwales) reported 23 minutes ago

  @EE That didn't help at all Yesterday I lost broadband for over 30 minutes and couldn't access your site to see what was going on because your mobile signal is terrible in my village