EE Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Rochester, Gravesend, Gillingham, Sevenoaks, Bexleyheath, Dartford, Maidstone, Chatham and Paddock Wood.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Phone | |
| Gravesend |
Phone | |
| Rochester |
Phone | |
| Gillingham |
Internet | |
| Gillingham |
Wi-fi | |
| Sevenoaks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Anton Phibes
(@AntonPhibesDr) reported
@EE can't use my Apple music perk. The code has expired help please
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Emma Hughes
(@RobEvo8) reported
Had some of the worst customer service by @EE over the past 5 days. One department doesn't know what another is doing. Everyone contradicts each other. Is it any wonder I am removing all 3 phones from them #terriblecustomerservice
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Nikolaj Hansen-Turton
(@nikolajht) reported
@lparkin @EE Oh, there is an issue now with 5G for iPhone (maybe 13 only) not working on iOS 15.0.2
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HiddenGem💙
(@HiddenGem2) reported
Come on @EE ..sort the network out and flick the switch back on !!
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Catherine B Burland
(@13cbb) reported
@EE new contract, new phone which did not work due to technical issues, found that your technical desk and customer services were not interested in helping - phone has been returned and my contract will be cancelled as soon as you acknowledge receipt of the phone.
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chris white
(@whitey281) reported
@itvMLshow @EE have being charging my parents for two mobile broadband contracts that they have never had I have tried to resolve this matter with EE on there behalf after they got no resolution from them have you got any advice on where to go from here ? Thanks
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Verity Benham
(@Veritybenham) reported
@EE Hi EE, I am abroad in Ibiza and I need to enable my phone but I can’t call you to sort this out as my phone isn’t enabled! I have no access to a landline. Please can you help?! Thank you.
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Helen Buckley
(@HelenBu31950801) reported
@EE Hi David, thanks for picking this up. It's not connectivity it's customer service. I've upgraded my phone, been sent the wrong one, phoned up 3 times, visited the shop and have now been told I need to return the wrong phone and start the upgrade all over again.!!
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HiddenGem💙
(@HiddenGem2) reported
@ando_mike @EE I am... but even that's not brilliant.. keeps losing signal...
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Nikolaj Hansen-Turton
(@nikolajht) reported
@argen @EE Same issue here!