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EE Outage Report in West Malling, Kent, England

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The latest reports from users having issues in West Malling come from postal codes ME19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 03/29/2026 17:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Gillingham, Rochester, Greenhithe, West Malling, Swanley, Gravesend, Maidstone, Dartford, Royal Tunbridge Wells, Sevenoaks, Coldblow and Chatham.

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City Problem Type Report Time
United KingdomGillingham E-mail
United KingdomRochester Phone
United KingdomGreenhithe Phone
United KingdomWest Malling Internet
United KingdomSwanley Internet
United KingdomGravesend Internet

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • chereeesh_ chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tashytartanterr Duncan McFarlane (@tashytartanterr) reported

    @EE im@in Corfu, data not working and can’t make calls, roaming is switched on but nothing, can u assist please

  • aliye263 ♥Sexy Gal♥ (@aliye263) reported

    @EE I have a few issues can I speak to somebody over direct chat please been on hold for ages now and no live chat available. Any help would be most grateful, thanks.

  • RobertH01297294 Robert Hobbs (@RobertH01297294) reported

    @EE hi EE my app isnt working on my phone when im looking at what i have used it says "we are having problems at the moment" do you know when this will be resolved as it also inst working on your website.

  • MisterGed Ged (@MisterGed) reported

    @Robertc1970 @EE We could digress into all the things that science has annoyingly not focussed on though and this would absolutely be up there. In fact, why hasn’t a VC backed start up focussed on making all the things that are bad for us good for us? They’d clean up.

  • TammyStorrow Tammy Storrow (@TammyStorrow) reported

    @EE I keep receiving a notification saying I have a voicemail, but when I call my voicemail it says I need to set up a pin. To set up a pin, I need to call my voicemail so I’m stuck in a loop. Can you help??

  • RufusHound Rufus Hound (@RufusHound) reported

    @EE why is it every time I've called you in the last month I get a message saying all of your agents are busy and it will be half an hour's wait? Just employ more people and provide actual customer service, no? You make a ******* fortune, yet you waste my time? Eurgh

  • JowJones1 Joe Jones (@JowJones1) reported

    @RufusHound @EE Lol EE's customer service has always been like this. They're just ****

  • Mark29071823 Mark (@Mark29071823) reported

    @DonnaSalmon11 @EE Not a chance they are crap they couldn’t care if you call the sales line that’s answered straight away funny that

  • GreenerTobin claire greener-tobin💙 (@GreenerTobin) reported

    @EE I’m a very loyal customer been with you 26 years in all your forms but patience wearing thin. Logged a complaint on 25/9 ( missold / lost service/ nhs ) 4 hr call promise of callback/ chased yesterday still no call about complaint - help

  • makingamiracle_ Louise Jones (@makingamiracle_) reported

    Please help me @EE