EE Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (49%)
-
Phone (24%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Gravesend, Rochester, Chatham, Sevenoaks, Gillingham, Longfield, Swanley, West Malling, Eynsford and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Gravesend |
Phone | |
| Rochester |
Wi-fi | |
| Chatham |
Wi-fi | |
| Sevenoaks |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
-
Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
-
Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
-
KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
-
the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
-
Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
-
Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
-
Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
-
Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
-
Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
-
mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
-
dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
-
Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
-
Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
-
the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
-
Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
-
stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
-
Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
-
Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
-
Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
-
N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
SB1985*
(@SB19855) reported
@EE Hi apologies still v poor signal
-
sarah duce
(@sarahduce) reported
@IamStaceyMacd @alasdairallan @EE Didn’t Barra have similar issues?
-
YellowCloud
(@YellowCloud14) reported
@EE I’ve previously contacted you regarding issues I’m having with calls which is still happening. It’s impossible to have a conversation as the call breaks up on both sides constantly. This is a huge inconvenience. Why is it happening all the time?
-
Clare Dunn
(@missclare74) reported
@EE Hi there, I have no network access on my phone, is there a National issue? Thank you I am struggling to get hold of anyone and I need access to my phone
-
L H-Bird
(@HHummin) reported
Getting mighty fed up with @EE disruption of network coverage in Powys. All year this has been happening. It’s not good enough to just send a text apologising. We customers are paying for a service that is unreliable and intermittent. When are @EE going to reimburse us?
-
Steve’s the name, don’t wear it out!
(@CharlieFarnsba9) reported
@O2 @EE @VodafoneUK All I keep seeing and hearing is 5G, the signal is so poor here in Bridgwater, Somerset that on a large scale we struggle to get 3G!! Sort it out please, either increase the power or get some more masts up! It’s dreadful for a town of this size!
-
Jacks
(@jacks1912s) reported
@fugazidirect @EE Never ending. On / off and 2 bars on a great day. Usually 1 (or me waving my arm around trying to locate 1 bar)
-
Amos Doornbos
(@amosdoornbos) reported
Hey @EE when you demand your customers go visit a store, perhaps you should add to your script a question about if the customer can physically get to your store…. #inclusion
-
Wayne
(@HayWayne) reported
Once again @ee provide me with another reason to stay with them after years of service. Second-to-none customer service. Make sure all those involved in my recent interaction are rewarded accordingly please. :-)
-
Federica Massagrande
(@fed_m) reported
@EE I received notification that my mobile number is going to be disconnected from the 3G network on 27th January 2023 and I will need to move to 5G. It is not clear to me if this is going to happen automatically or if I have to do anything to continue using my number with 5G.