EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Shoreham, Sevenoaks, Rochester, Royal Tunbridge Wells, Gillingham, Maidstone, Southfleet, Chatham, and Aylesford.

City	Problem Type	Report Time
Shoreham	Internet	7 hours ago
Sevenoaks	Internet	2 days ago
Rochester	Internet	4 days ago
Royal Tunbridge Wells	Phone	12 days ago
Gillingham	Internet	18 days ago
Sevenoaks	Phone	25 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Colin Dowling (@colinsplace) reported 2 minutes ago from Maidstone, England

  Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

• 
  Anthony Mayatt PT (@BreatheFitness) reported 5 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Barry mcardle (@Bjmcardle) reported 6 minutes ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

• 
  lorraine langridge (@lorraine_acorn) reported 13 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Ben Wallace (@BenOWallace) reported 16 minutes ago from Maidstone, England

  @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

• 
  Ben Thornton (@thornton_b) reported 20 minutes ago from Royal Tunbridge Wells, England

  @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

• 
  Rahim Shivji (@RahShivji) reported 21 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported 22 minutes ago from Speldhurst, England

  @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

• 
  Emma Ongley (@EOngley) reported 23 minutes ago from Tonbridge, England

  @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

• 
  Michelle Millard (@mishmashdiva) reported 31 minutes ago from Snodland, England

  @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 36 minutes ago from Sutton at Hone, England

  @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 40 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Anna Thurman (@AnnaThurmanLDN) reported 41 minutes ago from Bexleyheath, England

  @EE I need help with an upgrade being charged more than it should be!

• 
  Dave DM Martin💥 (@davemartind) reported 44 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  Dave Jones (@davemole85) reported 50 minutes ago from Royal Tunbridge Wells, England

  Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

• 
  Colin Dowling (@colinsplace) reported 53 minutes ago from Maidstone, England

  @EE 1 hour down... no broadband.... no response from @EE

• 
  Steven Janssen (@Stevenwj74) reported 54 minutes ago from Royal Tunbridge Wells, England

  @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

• 
  @RS (@rs_hole) reported 54 minutes ago from Pembury, England

  @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

• 
  Katie Jones (@katiejayjones_) reported 56 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  Doyle (@droopdoggbaby) reported 57 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Paul Gonzalez (@JanusPaulusG) reported 7 minutes ago

  @EE EETv is the worst subscription I’ve ever taken out can’t wait to go back to Sky the customer service is basically telling me I’m wrong there’s no problems or it’s WiFi controlled so we can’t guarantee your tv programs all the time the tv guides are wrong most times awful

• 
  'Honest' JonWilliams (@honestjon74) reported 7 minutes ago

  I’m so glad I’m out of contract with @EE finally!!!!! Never in my life have I seen a company go downhill so rapidly over the last few years. Can’t use apps if I’m not at home connected to wifi. Any good network in Pembrokeshire??? Please do NOT respond EE. I don’t care.

• 
  Marne Blair (@MarneBlair) reported 9 minutes ago

  @RobertGCurrie @O2 @EE is the same in Carlisle now. Signal is shocking

• 
  Pete Searle (@PeterSe38295412) reported 10 minutes ago

  @EE So the promised phone call betweem 1pm & 2pm didnt materialise. Proper shoddy customer service. No one at your company in customer service deserves to be described as excellent.

• 
  Graham Scambler pics (@_GSPhotography) reported 15 minutes ago

  Hi @EE your automated replies on messages is very annoying and no help to my problem whatsoever!!!!!

• 
  Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported 16 minutes ago

  After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

• 
  Gareth Owen (@gjo2405) reported 19 minutes ago

  @EE Morning. I spent 55 minutes on the phone to technical support and another department last night to no avail. Solution proposed was to change my subscription to different hub at extra £15 per month! No further forward and still items dropping WiFi at will

• 
  Pauline Cullen (@PaulineCullen14) reported 19 minutes ago

  @SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??

• 
  Darrell fletcher (@Fletchmeister81) reported 22 minutes ago

  @EE Tried everything, even resetting network settings only place you get 5g is promenade and south rhyl, its definitely not covering the whole of rhyl

• 
  Gareth Owen (@gjo2405) reported 23 minutes ago

  @EE Spent 53 minutes on a call with the solution being an option of extra £15 per month so still not resolved ! One for CEOemail I suspect