EE Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Swanscombe, Rochester, Longfield, Dartford, Sevenoaks, Chatham, Maidstone and Gravesend.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Tunbridge Wells |
Phone | |
| Swanscombe |
Phone | |
| Rochester |
Phone | |
| Longfield |
Phone | |
| Dartford |
Total Blackout | |
| Sevenoaks |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Paul 🚛💨😎
(@I_am_PBK) reported
from
Dartford, England
@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Aileen Burnett
(@DrBikedo) reported
@EE hi on holiday in USA. Got roaming pass activated but today we’re struggling to use data. Pls help!
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Dj Murphy
(@djmurphykavos) reported
@EE No , LS25 5LH no service or signal !
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Papahetfield
(@darrenharley43) reported
@EE I need some help please. My pack is due to renew tomorrow, however I have already been charged the £1 this afternoon and it has not reset my calls, texts or data for the week.
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HKB
(@Helenb1973) reported
@EE just wastes 30 mins in your Nugent retail park store to ask for help factory setting my phone and the manager didn't even know how to do it!
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Raul Lopez
(@rlpartida) reported
@EE Hey Chris, yes I managed to solve my problem through the phone number
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𑁍`•..☕︎📚𑁍
(@ardentlybookish) reported
@EE no I haven't. I was told to "bare with" which is the solution you always have. No proper help or answers. I'm kind of sick of it.
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Mike Hall
(@HallOfHerts) reported
@EE Doesn't bother me! Just strikes me as odd that a. You send a text to a number not on your network asking for feedback that they can't reply to, & b. effectively block feedback from anyone who decided not to migrate. Seems your missing an opportunity!
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SDOACG
(@secretdiaryofcg) reported
@EE…. so had to call u from other mobile yest- on the 0800 number as your 0207 number isn’t working. Was on hold 4 half an hour till my call was answered. Plan apparently unsuspended. Phone still not working ….
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Patrick
(@patrickseurre) reported
@EE I'd be curious to know how you think placing looooong unskippable adverts in youtube videos and pissing off potential customers is going to end up with more people wanting to use your services? It's annoying. It's unwanted. It doesn't work. Please stop.
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Steve Hunter
(@OnlySteveH) reported
My Google Pixel 6 charge point has become worn so it doesn't always accept a charge. Annoying since it is a very new phone to me and I need a reliable one. I'm not buying a GP7 at those prices! Dunno if @EE can help me. #googlepixel6 #google