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EE outages and service status in West Malling, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around West Malling, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jun 10, 7:48 AM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gillingham, Sevenoaks, Maidstone, Southfleet, Chatham, Aylesford, Rochester, and Tonbridge.

CityProblem TypeReport Time
Gillingham Internet 5 days ago
Sevenoaks Phone 11 days ago
Gillingham Internet 12 days ago
Gillingham Phone 12 days ago
Maidstone Phone 12 days ago
Southfleet Phone 13 days ago

Nearby cities with recent reports

Gillingham

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

  • mishmashdiva
    Michelle Millard (@mishmashdiva) reported from Snodland, England

    @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • Robinson92David
    David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • chereeesh_
    chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • EOngley
    Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

  • AndyBakerRC
    Andy Baker (@AndyBakerRC) reported from Gillingham, England

    @EE is there an issue with your network as dont seem to be receiving text messages.

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • Grum90379158
    The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • djmikeziolek
    Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • kentlois5
    Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • I_am_PBK
    Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • abetts2022
    Andy Betts (@abetts2022) reported from Stone, England

    Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MisterCow
    Hashtag McYoloSwag (@MisterCow) reported

    @EE I made an app to track network failures after your support claimed that there's nothing wrong the network, activated it for my drive home and got 4 recorded outages in under an hour. I'm going to keep logging your service failing, who should I email my findings to?

  • Tomcat1006
    Billy (@Tomcat1006) reported

    @EE They haven't; were on the phone for over an hour! So now I have to call tomorrow to cancel my contract because I have today left on it!

  • RoyKentsSocks
    Rach ⚽ (@RoyKentsSocks) reported

    @EE I recently ordered full fibre with digital home phone incl a handset. The hub arrived last week with a note saying the handset would follow due to stock levels. Our service is now up and running, order marked as complete and the handset is on our bill but still not received.

  • allnewtomorrow
    Patrick Hölscher (@allnewtomorrow) reported

    @TomTugendhat @O2 @EE Who is virtue signalling? "But we’re spending £4.5 billion in bike lanes and crossings" Know what Paris now also has? Far superior bike infrastructure, in addition to their better mobile network buildout. Perhaps you should have countered 5G fears better when in government.

  • GarryWalker
    Garry Walker (@GarryWalker) reported

    @EE you turned my internet off erroneously and now wont reconnect me for a week. Your company should be shut down by trading standards or you should be forced to rename your company somewhere sometimes. You really have f'ed me in the a when I really didnt need it. I hope you all catch ebola.

  • nasrulg7
    Nasrul (@nasrulg7) reported

    @England @EE What was the first thing you noticed at senior level that youth football never prepared you for? #LionsDen

  • benjenkins_ldn
    Ben Jenkins (@benjenkins_ldn) reported

    @EE I’ve called to get my PAC. 9 years of loyalty destroyed. Shocking how careless you were with my account and the serious consequences of your actions have had on me. Can you direct me to how I provide a formal complaint?

  • markspeaking
    MarkSpeaking 🔶#LibDem #CheshamAndAmersham (@markspeaking) reported

    @TomTugendhat @O2 @EE Things that never happened

  • krish_shah1999
    Krish (@krish_shah1999) reported

    @jamie_wallis @EE @TomTugendhat I’m also with EE in London, frequently have issues - had zero signal at Liverpool Street the other day!

  • apsamuelson
    Al Sam (@apsamuelson) reported

    @TomTugendhat @O2 @EE Shall we contact the Disasters Emergency Committee and have them run a fund raiser for you?