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EE Outage Report in West Malling, Kent, England

Why is my EE service not working?

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The latest reports from users having issues in West Malling come from postal codes ME19 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: West Malling, Royal Tunbridge Wells, Gillingham, Rochester, Greenhithe, Swanley, Gravesend, Maidstone, Dartford, Sevenoaks, Coldblow, and Chatham.

CityProblem TypeReport Time
West Malling Phone 5 days ago
Royal Tunbridge Wells Internet 6 days ago
Gillingham E-mail 7 days ago
Rochester Phone 12 days ago
Greenhithe Phone 13 days ago
West Malling Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • lorraine_acorn
    lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • MattBourne_
    Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • Nic_B82
    N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • colinsplace
    Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • AnnaThurmanLDN
    Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • gittysootie
    Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • BenOWallace
    Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • davemole85
    Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • TBone1170
    Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • katierourke91
    Katie Rourke (@katierourke91) reported from Abram, England

    @EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you

  • thesnatchwell
    Dave Satchwell ⚒ 🤟🏻 (@thesnatchwell) reported

    @EE The MyEE app wasn't working and it was suggested that I uninstall it and then install it again. Did that, now when I try to sign in it asks me to include my mobile number, when I do this it states that my number is already linked to an account and I can't use the app. Why?

  • MariaCallaway
    Maria Callaway (@MariaCallaway) reported

    @EE spending ages waiting to speak to a customer service agent. My call was also dropped so I had to start again. You have made a mistake on my bill which is due to be taken out of my account in the next couple of days- is there another way to get help?

  • MissyARH1990
    Arlene Rae-Hewitt (@MissyARH1990) reported

    @EE The app won't allow log in ... I deleted app and reinstalled and seems fine however zero signal for past few days

  • garrick39
    Garrick39💙 (@garrick39) reported

    @EE frustrated again by customer service rep as no one can explain to me why you can’t provide me with a VAT reg Invoice unless I register myself as a company- I need this to reclaim my phone/bb from work which is a lot more than £20! Am complaining to @HMRCcustomers and @Ofcom

  • shanilouise2012
    Shani Thomas (@shanilouise2012) reported

    @EE the worst phone network. Been messed around for days and on hold for over half an hour at a time. My contract was up on Friday 26th and I still haven’t been able to cancel it. Explained my personal reasons and been messed around by your employees.

  • ShockHorrorHari
    Harri (@ShockHorrorHari) reported

    @EE someone explain to me why my DD has been cancelled? Just had letter asking for 100+ quid and just tried to call out yet my account has been barred. Balance now paid but not happy this has happened! Continued issue since upgrading few months back.

  • SamanthaKHair
    SamanthaKing (@SamanthaKHair) reported

    @EE was just on the phone to customer services to cancel one of my SIM cards and they’ve turned the wrong one off. Can you ask you get them to put it back on please. Thanks

  • AstburyMatt
    Matt Astbury (@AstburyMatt) reported

    @EE My WiFi has seen a significant decrease in speed and connection quality, would it be possible to take a look into this issue?

  • CescaHurst
    Francesca Albone (@CescaHurst) reported

    @EE have you got a customer services phone number that I can call from a non-ee phone?