EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gillingham, Royal Tunbridge Wells, Rochester, Gravesend, Tonbridge, Chatham, Maidstone, Shoreham, Sevenoaks, Southfleet, and Aylesford.

City	Problem Type	Report Time
Gillingham	Phone	4 days ago
Royal Tunbridge Wells	Phone	5 days ago
Rochester	Internet	6 days ago
Gravesend	Phone	9 days ago
Gravesend	Phone	15 days ago
Rochester	E-mail	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Teddy (@Teddy_Nicoll) reported 6 seconds ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  Matt Bourne (@MattBourne_) reported 5 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Lois (@kentlois5) reported 6 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Mike Ziolek (@djmikeziolek) reported 10 minutes ago from Royal Tunbridge Wells, England

  The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

• 
  Emma Ongley (@EOngley) reported 14 minutes ago from Tonbridge, England

  @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

• 
  Emma Ongley (@EOngley) reported 19 minutes ago from Tonbridge, England

  @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

• 
  Rahim Shivji (@RahShivji) reported 25 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  @RS (@rs_hole) reported 28 minutes ago from Pembury, England

  @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

• 
  Rob Cockerton (@bertie_cee) reported 29 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 31 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  Tony L (@TBone1170) reported 35 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  Ben Wallace (@BenOWallace) reported 36 minutes ago from Maidstone, England

  @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

• 
  the statistics guy jono (@Jon_UK2016) reported 42 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  Ben Thornton (@thornton_b) reported 46 minutes ago from Royal Tunbridge Wells, England

  @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

• 
  Sue Adams (@sue_adams_) reported 46 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  the statistics guy jono (@Jon_UK2016) reported 50 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  Stuart Fields (@stuartfields) reported 51 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  Barry mcardle (@Bjmcardle) reported 51 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Steven Janssen (@Stevenwj74) reported 53 minutes ago from Royal Tunbridge Wells, England

  @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

• 
  Simon Archer (@BelvedereVicar) reported 59 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  people will defeat evil politicians🪽✝️god wins (@hewho_steven) reported 5 minutes ago

  @EE can go bankrupt and **** off.

• 
  Tom Bond (@_tbond) reported 10 minutes ago

  @VodafoneThreeUK in Cotswolds. 2 bars of 4G+ but can’t actually connect to anything. Meanwhile @EE almost works. What is plan to fix pls?

• 
  JudyYorke (@JudyYorke) reported 11 minutes ago

  I despair of @EE . After huge problems, I ended up staying with them (broadband) after a local company let me down. But a week after agreeing a new contract, I haven't had it confirmed in writing.I can't get through on the phone (30 min wait) and exec complaints haven't replied.

• 
  Bigpiz Official Page (@bigpiz_) reported 11 minutes ago

  @EE @EE 150 is exactly where I already got nowhere that’s the problem. Charged £4/min and now refused a refund. I’m raising a formal complaint, and if it’s not resolved it goes to the Ombudsman. I’d rather sort it here please DM me.

• 
  Tabs (@tabadash) reported 13 minutes ago

  @EE I thought that too, but unfortunately the delivery doesn't appear there&I still can't access any PIN. I'm a bit at a loss now because I'm uncomfortable with phone calls, yet that's the only solution I've been given. I'd really appreciate any help.

• 
  Zak ₄₄ (@ZRuns0nCoffee) reported 14 minutes ago

  @EE It’s to do with GFast. Why are you allowed to break contract and cut my service to a quarter to what I’m getting now? Can you imagine if I asked that about price or ending my contract early? This is now allowed. How can I take this further?

• 
  鬼萃香 OniSuika (@OniSuika) reported 16 minutes ago

  @EE just following up on the month of constant outages, in my area that your own service checker says hasn't been serviced since 2021. It's still happening, it's still terrible, and I'm still waiting until the 27th for a fix, after I was lied to about the last "fix" other week.

• 
  paul clorley (@PClorley) reported 17 minutes ago

  @h1xone @EE The same ee signal always crap where i live , went to smarty £7 a month as opposed to £24ish with ee , both sim only plans i still get unlimited calls and texts and 6 times the data i had with ee , now get 24gig

• 
  Bigpiz Official Page (@bigpiz_) reported 20 minutes ago

  Best network 25 years running" @EE my plan is £25/month. This bill: £137. I called Jamaica. Didn't realise it was £4 PER MINUTE. £116 in out-of-plan charges with zero warning, no spending cap, no alert. Just a £137 bill hitting my Direct Debit on the 28th. How is this fair?

• 
  MAN LIKE RED J (@RedSteppaJ) reported 20 minutes ago

  @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know