EE

EE Outage Report in West Malling, Kent, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

The latest reports from users having issues in West Malling come from postal codes ME19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 10/21/2025 04:10

October 21: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: West Malling, Eynsford, Gravesend, Sevenoaks, Chatham, Coldblow, Rochester, Gillingham and Dartford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Malling Phone
United KingdomEynsford Internet
United KingdomGravesend Phone
United KingdomSevenoaks Phone
United KingdomChatham Wi-fi
United KingdomColdblow Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • JDecruz10 Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • BBCPoppy Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • djmikeziolek Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • IAmYemisi Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyKirbs Andy Kirby (@AndyKirbs) reported

    @EE Still shows plans on your site that don’t exist and have done for months. Terrible customer service

  • joshdolan3 josh dolan (@joshdolan3) reported

    @SimonTa58845715 @tescomobile @EE Call up and say you can’t afford it you’ll have to leave and they will either drop it or give you extra for your money it’s more expensive for them getting a new customer than keeping an old one

  • miriamjorna miriam jorna (@miriamjorna) reported

    @EE Hi Chris, good day to you too. Nothing funny happened - been on wifi all day except maybe 2 hours in the morning, and didn't do any streaming all day. But the issue is likely that my phone is 'invisible'/unavailable in the family list in the app (I'm the contract holder)

  • Ben68023267 Ben (@Ben68023267) reported

    @EE 10% increase on my monthly bill is outrageous, other network providers haven't done this. I've been a customer for ten years, this will be my last contact with you

  • StuHale Stu (@StuHale) reported

    @EE Sorry Michael, not good enough. You shouldn’t be putting people in the position where they can’t pay their bill by hiking prices up almost 10%. Don’t buy the corporate spin and bs. You (ee not you yourself!) are the problem not the solution and you can’t pretend to be!Shame on ee

  • rachelsmurf Rachy ❤️ (@rachelsmurf) reported

    @EE please can somebody help I am currently in USA and my phone won’t work at all! I am really stressed, can you help me????

  • DanRMiles Dan Miles (@DanRMiles) reported

    @EE taking pre-orders for S22 Ultra when they know there's a stock shortage is a big **** you to customers. Dont sell product you dont have, scumbags.

  • pomvek Kevin Pomeroy (@pomvek) reported

    @EE Is there a problem in Dundee DD3 area? Reception has suddenly become very poor.

  • ecprred paul (@ecprred) reported

    @EE Hi, is there a network outage? postcode ME2

  • InsaneLee13 InsaneLee13 (@InsaneLee13) reported

    @EE I did speak to someone about the problem, but it was an outage due to a storm for 6 days. I know availability isnt a 100% guarantee, and the issue did get resolved. I would just like to know what compensation I'm getting for this as I'd be paying for a service I couldn't use.