EE Outage Report in West Malling, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Chatham, Paddock Wood, Royal Tunbridge Wells, Maidstone, Gravesend, Rochester, Sevenoaks, Gillingham, Longfield and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Chatham |
Total Blackout | |
| Chatham |
Internet | |
| Paddock Wood |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
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Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Paul 🚛💨😎
(@I_am_PBK) reported
from
Dartford, England
@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
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Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
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The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Teddy
(@Teddy_Nicoll) reported
from
Gillingham, England
@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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🙋♀️Nourish the Workplace - Kimberley Evans
(@nourishworkplce) reported
from
Cliffe and Cliffe Woods, England
@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Crook
(@Ads_crook) reported
@EE So frustrated with this company and would suggest anyone thinking of getting a mobile with them... think again. Apparently unlimited doesn't mean unlimited and is actually capped at a max of 300 different number a month. Went over and they cut me off now I can't get any help!
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Christine ⫩🎄🥰🎄⫩
(@christine6257) reported
@EE I’m trying to contact you via live chat but having trouble is there a problem with the app xx
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Al Pinches 🏴
(@Pinchy2906) reported
@ryan54752513 @EE @GooglePlay I had the exact same issue and managed to get on a live chat with a Google rep. After some disagreeing he forwarding all my fraudulent purchases to his hierarchy and it was sorted in 3 days. Yet to receive a physical refund but all the purchases says refunded.
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Insecuri- Bae (Nobody) Out Now 🤪🧚🏽♂️🤍🎶
(@rahriiesymoni) reported
@EE hi is your network down tried to call yall?
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Bawer
(@bawezy) reported
@EE Yh, a sim only plan. I get the same issue with my desktop browser
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Rob Turpin
(@thisnorthernboy) reported
Hey @ee still suffering rubbish data and voice service here. I’ve now been getting updates via text since August saying EE can’t access their own equipment to fix the issue. Can I get some compensation for five months of rubbish service?
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Kristian Thomas
(@KrisThomas5) reported
@MartynJohn88 @EE You need to login and out mate happened to me wouldn't login for ages
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Bawer
(@bawezy) reported
@EE Correct. To replicate the issue; 1. I choose a sim and add to basket from the link you have sent. 2. Fill all boxes up to payment details. 3. After proceeding to information required for credit check. There seems to be a data validation issue on your date boxes against DOB.
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Gary Wigglesworth
(@garywigg072) reported
@EE can you pass on to David in Newcastle his customer service is amazing after sorting out my problems. Top man
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Tolley
(@TolleyPlays) reported
Hey @EE may I make a suggestion? Change your system to not automatically disconnect and cancel numbers just because people do not put credit on their phones. With public wifi etc people use Whatsapp and messanger more and more and do not need to top up to call or text.