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EE Outage Report in West Malling, Kent, England

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The latest reports from users having issues in West Malling come from postal codes ME19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 07/27/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Sevenoaks, Chatham, Maidstone, Coldblow, Greenhithe, Royal Tunbridge Wells, Gravesend, West Malling, Rochester, Longfield, Stone and Tonbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomSevenoaks Phone
United KingdomChatham Phone
United KingdomMaidstone Phone
United KingdomColdblow Wi-fi
United KingdomGreenhithe Phone
United KingdomRoyal Tunbridge Wells Phone

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • abetts2022 Andy Betts (@abetts2022) reported from Stone, England

    Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

  • rs_hole @RS (@rs_hole) reported from Pembury, England

    @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

  • maisiethetortie Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England

    @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • CarolynTGray Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • chereeesh_ chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sharron333 Sharron C Best (@sharron333) reported from Shefford, England

    @EE Yesterday I posted about our area not having any issues with calls etc. As a disabled person with sleep issues/insomnia/painsomnia I rely on my TV thru the night very much. I'm now unable to do this as my TV package is now not working! Obv the issues have spread further...

  • Grifter_62 Grifter (@Grifter_62) reported

    @EE the broadband and TV service has been down all day and evening I will require a credit for every day you fail with your service

  • rowleydan DanRowley mr Everton 2015 (@rowleydan) reported

    @EE Internet is down at 9pm...

  • FeelitWorking aka James Bond (@FeelitWorking) reported

    @EE I've set up a Hub Pro for a relative. The auto channel doesn't work, it defaults to lowest channels. Why does it send hidden SSIDs out? Main MAC = EE:EE:22:33:44:55, Hidden MAC = EE:EE:22:33:44:56. It's 1 out on each band. What's the Hidden one for?

  • PaulJam78548402 Paul Jamieson (@PaulJam78548402) reported

    @EE are we receiving compensation for the lack of service we have received in the past few days?

  • rhyscook Rhys (@rhyscook) reported

    @EE I have data roaming on but this link is not working, can someone from the customer service team not contact me and resolve?

  • rhyscook Rhys (@rhyscook) reported

    @EE your messaging service is not working and I need to purchase the data roaming package, please contact me

  • JHague91 Josh (@JHague91) reported

    @EE is THE worst network ever I'm finding a new 1

  • madcow42 Sarah 🌼 & Jasper 🐾 (@madcow42) reported

    @EE You text me about a complaint saying you’ve closed the case because I didn’t respond to calls. Well how am I supposed to have responded to calls when I’ve not had any and you’re admitting there are issues with voice calls on your network! Thanks for no help.

  • boydy_g Graeme (@boydy_g) reported

    @EE mast down again. Msg resolve in 14 hrs, then 7 hrs now we are taking a while- we will get back to you. As no fixed landline ee only way so Wi-Fi calling is like trying to stir tea with a choc spoon. What are you going to do about? Give comp so we can use another mobile!