EE Outage Report in West Malling, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Rochester, Gravesend, Gillingham, Sevenoaks, Bexleyheath, Dartford, Maidstone, Chatham and Paddock Wood.
| City | Problem Type | Report Time |
|---|---|---|
 Rochester |
Phone | |
| Gravesend |
Phone | |
| Rochester |
Phone | |
| Gillingham |
Internet | |
| Gillingham |
Wi-fi | |
| Sevenoaks |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ctrl Alt Delete Lawz
(@CtrlAltDelLawz) reported
@EE is anyone going to tell me what work is being carried out in my area that takes 6 months? I've already decided to speak to ofcom as this is a joke. Paying for a service I can't use during the day! So this is something you have done!
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Claire Hewlett
(@enquisitiv) reported
@EE_Complaints @EE Can you please provide an ugent update on the coverage issues for the SP10 area? 1 out of 3 masts operational since the 9/11! Appaulling service, given you knew 1 mast would be decomissioned due to a building being demonlished. When will service be restored?!
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elmoyeldo
(@elmoyeldo) reported
@EE I've a terrible but simple issue with EE. I'm simply not able to move my existing number to a new phone; as simple as that and EE couldn't fix it for the past 2 weeks. Is it so hard to just issue/activate a replacement sim ? Unbelievable. This is causing me unwanted troubles.
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𝕜𝕖𝕝𝕝𝕖𝕪
(@lawdhaveMRSA) reported
@EE it’s me, hi, I’m the problem, it’s me 👋🏼 my iPhone is telling me my phone number is still the SIM card number as seen in the screenshot. Can I check to make sure it’s been switched to my old one I carried over please? Unsure that I’ve received any calls other than WhatsApp
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Geordie_
(@Geordie88635776) reported
@EE is there a network issue in the NE23 postcode area. Blue light flashing on router.
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Paul Clark Mcr
(@PaulClark_Mcr) reported
@EE Was this a network disruption Michael or is it that there is just no service in Manchester terminal 2? There was no backup service available to me, only free public unencrypted Wi-Fi which is not an option for my business connection.
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kyla
(@kylaannex) reported
@MikeThornton94 @EE because i’m on the perks scheme, my contact goes up by £20 rather than going down like a monthly sim. That excess will be credited back they said but still annoying. Especially when it should in theory only be 4 days over, paying more now with less, than when i get a new phone
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Harly
(@HarlySelf) reported
@VodafoneUK No need, I’ve spent more time on the phone to you with my wife’s phone than actually using your service! Shocking provider, I’ve notified Ofcom of my experience. I have no faith this will be sorted 2moro. Then I’m cancelling. Back to @EE they do it the right way!
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mels
(@melodyrabike) reported
@EE hi hello 👋🏽 your website is not working, been on hold for ages and I need to know why you have charged me double my bill this month for no apparent reason
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Miss Toppin
(@Miss_Toppin) reported
Morning @EE my internet is not functioning again. This is the third week in a row. Are your engineers fixing that 4G mast with masking tape? What is the problem? Why does the service keep going down? How can I work with no viable internet connection? Solve this issue, please🙏