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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 03/01/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Sevenoaks, Coldblow, Chatham, Rochester, Gravesend, Gillingham, Bexleyheath and Dartford.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Phone
United KingdomMaidstone Phone
United KingdomSevenoaks Internet
United KingdomMaidstone Wi-fi
United KingdomMaidstone Phone
United KingdomSevenoaks Internet

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • rs_hole @RS (@rs_hole) reported from Pembury, England

    @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

  • chereeesh_ chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • abetts2022 Andy Betts (@abetts2022) reported from Stone, England

    Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • maisiethetortie Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported from Speldhurst, England

    @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • CarolynTGray Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jimgordon2 James Gordon (@jimgordon2) reported

    @EE Intermittently bad I am afraid. The outage in our area is just too frequent. How long is my contract please as I would like to move to another provider.

  • MissKeithTweets Miss Keith (@MissKeithTweets) reported

    @SheyMouse @EE sorry to jump on your tweet but I have been having this issue for about 2 weeks. No number works at all!

  • MrMtPerry Mitchell Perry (@MrMtPerry) reported

    @EE been trying to call customer support about an upgrade and the line doesn't even ring, it just hangs up. Is this an issue your end or mine?

  • davidwford David Ford (@davidwford) reported

    Just had a call from @EE as a result of their rubbish service. Managed to cut our mobile network access off completely for several days - by following their instructions during a support call! Only a physical shop visit fixed it. #Useless #fail #timeforanewsupplier

  • jyorke75 Johann Yorke ™ (@jyorke75) reported

    @EE why can’t i get through to customer services on the phone? Just doesn’t connect. Or are you waiting for the price increase to turn the phones on again.

  • AaronLinstead Aaron Linstead (@AaronLinstead) reported

    @EE What’s going on recently? The signal has been constantly going down at least 2 times a week in the TW7 area with “engineers fixing the problem”. This is starting to become a problem now where I’m unable to use my phone throughout the day. I need some sort of compensation.

  • rocketreidy Ryan Paul (@rocketreidy) reported

    @EE I'm not struggling nor do I need help but to hike up the price like that after a 2 year lockdown and people losing their jobs etc is horrendous. You're a MULTI-BILLION £company. Do better.

  • LizTray Liz Tray (@LizTray) reported

    @mellotrono @EE Another stroke of genius or two from EE. Automated texts x 2 at 7am yesterday. Call at 8am today (Sunday: 'tech support will call you back within 10 mins.' LOL). I shouldn't need to say this: companies, it is *not ok* to call customers before 9am without consent. Don't do this.

  • KJ1441w Kerry Woolnough (@KJ1441w) reported

    @EE trying to contact cc about a problem. Get cut off without it even ringing

  • DingliPaul Paul (@DingliPaul) reported

    @EE been trying to call all morning!! We’ve had no internet since 18th and we’re told fix today by 12.41pm Still nothing… can you advise??