EE outages and service status in West Malling, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around West Malling, including 1 direct report.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received May 28, 7:20 AM GMT+1.
- Phone (71%)
- Internet (29%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Malling, England
The most recent EE outage reports came from the following cities: Maidstone, Chatham, Rochester, Gillingham, Tonbridge, West Malling, and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone
|
Internet | 2 hours ago |
|
Chatham
|
Phone | 6 days ago |
|
Maidstone
|
Phone | 13 days ago |
|
Maidstone
|
Phone | 15 days ago |
|
Rochester
|
Internet | 16 days ago |
|
Gillingham
|
Phone | 17 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Andy Betts (@abetts2022) reported from Stone, EnglandAppalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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🙋♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England@EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?
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Luci-Ann (@lucy_anne95) reported from Rochester, England@EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Colin Dowling (@colinsplace) reported from Maidstone, EnglandMorning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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Emma Ongley (@EOngley) reported from Tonbridge, England@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, EnglandThanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6
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Sally-anne Cole (@mrsscole) reported from Bexleyheath, England@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Emma Ongley (@EOngley) reported from Tonbridge, England@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Mark Gould (@yiddo71) reported from Rochester, England@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England@EE do you do the same deal in store as well as phoning the customer services??
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Katie Jones (@katiejayjones_) reported from Dartford, England@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Phil (@feyipuk) reported from Crayford, England@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Sue Adams (@sue_adams_) reported from Higham, EnglandHi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England@EE I need help with an upgrade being charged more than it should be!
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Teddy (@Teddy_Nicoll) reported from Gillingham, England@EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!
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Kevin Nolan (@kevinjohnnolan) reported from Dartford, England@EE I have never had an account that I know of so the bill fully addressed to me was a surprise
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the statistics guy jono (@Jon_UK2016) reported from Gillingham, England@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Erin Louise Hunt 🪬 (@erinlouisehunt) reportedWhy has EE gone so ****? You’d think they’d be better considering how expensive they are. Tells me I can upgrade for no fee… proceeds to charge me an ETC. Happy to pay it as I have NHS discount but whatever plan I pick, I can’t use the NHS discount. @EE 🤬😡
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JayEnAar (@GorwayGlobal) reportedDear @EE Your website sucks. After logging in why on earth does it keep reverting to the opening page after every munu choice I make. All I wanted to do was to set up EU roaming (and be billed 2.72 per day) for ONE of the 3 SIMs on my account. Your website defeated me.
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Me (@shawtty64) reported@GorwayGlobal @EE Their website is so bad.... im always on the phone to them. They take your name, say ses there is a problem, add you to a list available say it will be back to normal in 24Hrs
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oufc_sausage_rolls (@spindloufc) reported@EE I need to speak to technical support urgently. Cannot be solved on the app!
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ᴰᵃʷˢ ♕ (@DAWS_ON_) reported@ally_watp @EE A dog **** company now, I can't wait for my contract to run out
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Opeyemi Daniel (@DinaGlyphs) reported@EE When asked if I want to talk to someone and I follow the prompt, the call ends with an instruction to wait for further messages to guide me on how to get further support. The message doesn’t arrive, nor do I get a call back.
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Shaun Adams (@shaundadams) reported@ee Hi, I have problem in establishing with some degree of accuracy when my property is due to be able to access Full Fibre. Having been told last year it would be the end of 2026, now I am told there is no identifiable plan. Not acceptable. Help, please.
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Chrisinho (@Chrisinho175) reported@EE hey wondering if can help, we’re currently away out the country and our account went over drawn with your direct debit, I’m unsure if we transferred funds in time as don’t have phone signal most of the time only WiFi. If the direct debit fails today, what happens? Thanks
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Craig Barton (@barton6435) reported@ad_moran4 @EE @O2 Do not switch to o2 theres a reason their cheaper their signal is awful im o2 wifes EE she always has signal i dont. I've been o2 for about 20 years the minute my contracts up im off
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Lennox Richardson (@lennyrfc) reported@EE Why is my 5G & phone signal so consistently awful in the SE. I got a better reception in the Amazon Rainforest when away with work than I do in 🇬🇧