EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gillingham, Sevenoaks, Maidstone, Southfleet, Chatham, Aylesford, Rochester, and Tonbridge.

City	Problem Type	Report Time
Gillingham	Internet	8 hours ago
Sevenoaks	Phone	7 days ago
Gillingham	Internet	7 days ago
Gillingham	Phone	8 days ago
Maidstone	Phone	8 days ago
Southfleet	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Poppy Jeffery (@BBCPoppy) reported 3 minutes ago from Maidstone, England

  @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

• 
  Bekah Chloe (@BekahChloe7886) reported 4 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Anna Thurman (@AnnaThurmanLDN) reported 10 minutes ago from Bexleyheath, England

  @EE I need help with an upgrade being charged more than it should be!

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 10 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 12 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  Colin Dowling (@colinsplace) reported 22 minutes ago from Maidstone, England

  Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

• 
  Lois (@kentlois5) reported 26 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  gillybee ☆ (@gillybee66) reported 27 minutes ago from Bexleyheath, England

  @EE Is the app down?

• 
  Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported 30 minutes ago from Bexleyheath, England

  Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6

• 
  mark longhurst (@scholes1976) reported 31 minutes ago from Snodland, England

  @EE is there any service problems.

• 
  Sue Adams (@sue_adams_) reported 35 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  dazz ii am (@dazzgedd73) reported 43 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Phil (@feyipuk) reported 44 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Ben Thornton (@thornton_b) reported 46 minutes ago from Royal Tunbridge Wells, England

  @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

• 
  Brownie sports photography (@BSportsphotos) reported 47 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Sally-anne Cole (@mrsscole) reported 48 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Rob Cockerton (@bertie_cee) reported 48 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Ant (@Ant_RTW) reported 48 minutes ago from Royal Tunbridge Wells, England

  @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

• 
  @RS (@rs_hole) reported 56 minutes ago from Pembury, England

  @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

• 
  Anthony Mayatt PT (@BreatheFitness) reported 57 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Warszawa 🖤🇺🇦🇪🇺 (@Warszawa2025_) reported 10 minutes ago

  @robbopalmer @EE I got a refund off them when I cancelled my contract then received 2 letters threatening bailiffs if I didn't pay the outstanding balance which was the refund they had sent me. Absolutely the worse customer service I've experienced 🙄

• 
  Micah Charles (@Charlie_Mate) reported 12 minutes ago

  @Kur7t @England @EE So has james Justin. He’s still ****.

• 
  Gujju Maniac (@GujjuManiac) reported 16 minutes ago

  @EE Can someone arrange a call on priority basis ! Your usual channels are all useless and of no help

• 
  Rain Nixon (@NixonRain) reported 16 minutes ago

  @Lionesses @EE Hempo... Never stopped running

• 
  simon withers (@KalEl_WBS) reported 19 minutes ago

  @EE I want a data only plan to go on a 5g network backup device. What are your best options that aren’t massively more expensive than my actual phone plan!

• 
  Adzter (@Adzter961) reported 19 minutes ago

  @England @EE For doing **** all constantly?

• 
  Chris (@ChrisByorkB90) reported 19 minutes ago

  @EE what the hell! Sort your Internet out, never had an issue but 23 mins to wait for 2.48 minute video !

• 
  MJ1974 (@GibJ1974) reported 20 minutes ago

  @robbopalmer @EE I'd love someone from @EE to explain why I'm paying for scam guard when I've never asked for it? Shocking customer services that you never able to get through to anyone 😱

• 
  🤟🤟🤟 (@TakittyAi) reported 23 minutes ago

  @EE I having consistent connection issues with my broadband its a joke. It disconnects then when I try on the EE app it miraculously connects. I cant keep doing it

• 
  Aingeal (@AngieCa26314731) reported 24 minutes ago

  @toadmeister Should be the case in all places of employment - in particular educational establishments at all levels. Problems with @EE but would not go near their store in Livingston yesterday as draped in progress pride flags. Only British Heart Foundation had similar. Sorry changed