EE Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
The latest reports from users having issues in West Malling come from postal codes ME19.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 06: Problems at EE
EE is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Total Blackout (23%)
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Phone (23%)
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Wi-fi (9%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Chatham, Gravesend, West Malling, Sevenoaks and Kent.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Chatham |
Total Blackout | |
| Chatham |
Phone | |
| Maidstone |
Internet | |
| Maidstone |
Wi-fi | |
| Gravesend |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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= Robert =
(@_Robert06_) reported
@atishp21 @EE Yeh I often have problems with the data in central manchester, I always assumed its coz of the number of people using their phones at the same time, but still not really acceptable from the "no1 network provider"
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Lulu 🔸
(@pink_sunset_x) reported
@EE seem to have no service or data
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atishp21
(@atishp21) reported
@EE you say unbeatable 5G, you can’t even provide 4G nor any sort of calling in central London. And it’s a ongoing issue for my self for the past 13 months. All your good at is increasing your prices and making false promises. I’m sick and tired of this.
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Karen
(@Karen_64) reported
@EE I have the data roaming smart benefit enabled. I am in Canada and unable to make calls to any mobile numbers. I hear a message saying International calls can be enabled by ringing *611. I cannot ring any numbers. I'm connected to "Rogers EE" network. Please advise.
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Chris Kernaghan
(@BoobBoo) reported
@EE your signal in BT26 sucks so badly the last few days. Are there any problems with the local cell tower?
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Lucy Gallagher
(@LucyGallagher2) reported
@EE why has your chat function online been down for two weeks? I've had a series of issues and have been on the phone for literal hours. I now can't use my data but I don't have an hour to spend on the phone
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David, Antigrowth Coalition CTO
(@DatabaseSponge) reported
@EE The problem is that the EE website doesn't work. When you follow those instructions, you get an error message as shown in the attached image.
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Marty McParty
(@GoGorillaGo) reported
Fair play to @EE, I received great customer service from Neil today 👍🏻
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Nick McGivern
(@Maxdepreciation) reported
@EE It’s been 2 years now with virtually unusable signal in Godalming. You told me in 2020 you were working on fixing it! Our whole family of 5 can’t use our phone in town
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= Robert =
(@_Robert06_) reported
@atishp21 @EE Counting down the days to January when I can change phones and provider. The prices with EE are ridiculous compared to other providers, and you really don't get what you pay for either