EE Outage Report in West Malling, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Royal Tunbridge Wells, Gravesend, Rochester, Chatham, Sevenoaks, Gillingham, Longfield, Swanley, West Malling and Eynsford.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Gravesend |
Phone | |
| Rochester |
Wi-fi | |
| Chatham |
Wi-fi | |
| Sevenoaks |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Ant
(@Ant_RTW) reported
from
Royal Tunbridge Wells, England
@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
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Jamie Decruz
(@JDecruz10) reported
from
Sutton at Hone, England
Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Mike Ziolek
(@djmikeziolek) reported
from
Royal Tunbridge Wells, England
The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.
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Poppy Jeffery
(@BBCPoppy) reported
from
Maidstone, England
@nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭
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stuart hobbs
(@HobbsStu) reported
from
Crayford, England
@MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Halliwell
(@paddyhalliwell) reported
@EE Re: the Gower Peninsula data connection. Lots of visitors there at the weekend. The network doesn’t appear to be able to handle the capacity. Mobile data at an unusable rate. Is it the masses of people attending to use the network? , if so any plans to improve the capacity?
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Luisa-Christie 💙
(@luisachristie) reported
Thankful for the babes at @EE giving me an extra 20gb of data this month for being a loyal customer (from 60gb to 80gb) but my room is basement level so I get 1 bar… I’ve used 71gb so far - 9gb for the rest of the week 😩 a pain that I work in social media so NEED the internet
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Josh Higgins
(@joshjay1969) reported
@EE Hi LB - thanks for your reply. Am I right in saying that once the 24-month contract has ended and it ‘rolls on’ it is ‘rolling on’ on a month-by-month basis until the customer stops the rolling monthly contract or enters a new 24-month contract?
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Jason Lovett
(@JLo197177) reported
@ee what's going on with 4G signal in the area WS8 6JZ
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Couture Coffee Beans
(@CoutureBeans) reported
@EE @SamsungMobile cont.. told EE as a possible week spot on the phone even a design fault, but they wouldn't replace the phone. Only had it a short while. Then the same happened to my husbands phone, never dropped it, yet camera cover cracked over the back lense. Cont.....
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N.
(@n1_hak_) reported
@EE pattern your service
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Paul Smyth #BlackLivesMatter
(@chumbawumba_uk) reported
@EE Why am I still being charged for a line a gave 30 days notice to cancel on 19th May?
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chloe
(@chloebee_15) reported
@EE Good morning Helen. The service has returned now so I’m assuming it was just a minor issue. Someone else I know in the area is with Vodaphone and they had no service too. Thanks anyway!
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Haych
(@haych13_) reported
@EE I have a Vodafone SIM sittin right here answer my questions or you lose a customer
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Caz (SquishyFishy)
(@SquishyFishy9) reported
@EE Shockingly the message I sent you via DM hasn't been acknowledged or replied to. Almost like you just wanted to divert a customer from posting publically.