EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gillingham, Royal Tunbridge Wells, Rochester, Gravesend, Tonbridge, Chatham, Maidstone, Shoreham, Sevenoaks, Southfleet, and Aylesford.

City	Problem Type	Report Time
Gillingham	Phone	4 days ago
Royal Tunbridge Wells	Phone	4 days ago
Rochester	Internet	6 days ago
Gravesend	Phone	9 days ago
Gravesend	Phone	14 days ago
Rochester	E-mail	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Emma Ongley (@EOngley) reported 48 seconds ago from Tonbridge, England

  @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

• 
  dazz ii am (@dazzgedd73) reported 1 minute ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Stuart Fields (@stuartfields) reported 2 minutes ago from Stone, England

  I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 4 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  Drew Morgan (@Drewstoopher) reported 14 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 18 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported 21 minutes ago from Bexleyheath, England

  @Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof

• 
  Lois (@kentlois5) reported 21 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  Kevin Nolan (@kevinjohnnolan) reported 26 minutes ago from Dartford, England

  @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

• 
  Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported 33 minutes ago from Bexleyheath, England

  Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6

• 
  Emma Ongley (@EOngley) reported 33 minutes ago from Tonbridge, England

  @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

• 
  the statistics guy jono (@Jon_UK2016) reported 33 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  lorraine langridge (@lorraine_acorn) reported 35 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Ben Thornton (@thornton_b) reported 36 minutes ago from Royal Tunbridge Wells, England

  @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

• 
  Lamin Fuller (@MrLaminFuller) reported 43 minutes ago from Royal Tunbridge Wells, England

  How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

• 
  Stuart Fields (@stuartfields) reported 44 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  Mike Ziolek (@djmikeziolek) reported 51 minutes ago from Royal Tunbridge Wells, England

  The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

• 
  Barry mcardle (@Bjmcardle) reported 53 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  N1C-B🐻💙 (@Nic_B82) reported 54 minutes ago from Bexleyheath, England

  @EE do you do the same deal in store as well as phoning the customer services??

• 
  Teddy (@Teddy_Nicoll) reported 55 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andy Jardine (@AndyCricket100) reported 7 minutes ago

  @WeAreOpenreach @EE good morning We have an engineer appointment for this morning but I’ve now been informed that it has been cancelled and booked for tomorrow. Yet EE say this is not a missed appointment, how can that be? We have broken phone cables since Tuesday.

• 
  Kev (@vpharm) reported 9 minutes ago

  @EE I dont want to give my surname nor date of birth! Can you help if I give my 1st name, home address & phone number? Im not EE customer but caught up in EE fraud

• 
  JudyYorke (@JudyYorke) reported 10 minutes ago

  I despair of @EE . After huge problems, I ended up staying with them (broadband) after a local company let me down. But a week after agreeing a new contract, I haven't had it confirmed in writing.I can't get through on the phone (30 min wait) and exec complaints haven't replied.

• 
  Jack (@JHJCSports) reported 10 minutes ago

  I will never use any @EE or any EE product ever. They have defrauded us and lied to us over two years. Disgusting company.

• 
  Mike Penny (@mikeanything) reported 11 minutes ago

  @EE credit where’s it’s due, EE staff, both call centre and online help, sorted me out a treat with my holiday coming up, actually got told that as a loyal customer they’re happy to look after me! #refreshingtohear

• 
  Tabs (@tabadash) reported 14 minutes ago

  @EE I need support via anything other than phone. My watch upgrade delivery has failed today because the DPD PIN was sent to the watch's number instead of my mobile. Live chat only tells me to call. Could someone please contact me via DM to sort this out?

• 
  peter wilson (@wilsonpeter48) reported 17 minutes ago

  @EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal

• 
  MAN LIKE RED J (@RedSteppaJ) reported 19 minutes ago

  @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

• 
  smilingkills (@Smilingkills) reported 25 minutes ago

  @EE Sort your broadband issues out 🙄

• 
  Erika (@ErikaDucker) reported 25 minutes ago

  @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt