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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 03/06/2026 16:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Sevenoaks, Coldblow, Chatham, Rochester, Gravesend, Gillingham, Bexleyheath and Dartford.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Phone
United KingdomMaidstone Phone
United KingdomSevenoaks Internet
United KingdomMaidstone Wi-fi
United KingdomMaidstone Phone
United KingdomSevenoaks Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • chereeesh_ chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • CarolynTGray Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England

    @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

  • bertie_cee Rob Cockerton (@bertie_cee) reported from Gillingham, England

    @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Gaziboi1990 Gareth hancock (@Gaziboi1990) reported

    @ItsJamesPowers @EE I’ve got my order confirmation but that’s about it , I crnt believe how bad they have handled this whole situation tbh

  • OrganLuke Luke ***** (@OrganLuke) reported

    @EE what is going on with your service in South Warwickshire. No data transfer, no mobile home broadband, poor signal inside and out. Standard response: check our service and all looks good. Reality: its not working across multiple devices in multiple locations. ????

  • jTemplar John Templar (@jTemplar) reported

    @LiamDMHunn @EE Issue now fixed

  • jacksont0861 Tracey Jackson (@jacksont0861) reported

    @EE atrocious customer service, not only do you have to wait at least 40 minutes to speak to someone, the information you are given is completely wrong! Ordered a new phone & was told I could keep my old number only to be told today I now have to pay for 2 contracts! 😡😡

  • CraigB50 Craig Bainbridge (@CraigB50) reported

    @EE do you have problems in the gateshead area with home broadband. Thanks

  • Sophieakw 🐼 ⓈⓄⓅⒽⒾⒺ 🦥 (@Sophieakw) reported

    @EE They are not helping so you have to help. If neither of you know where the SIM is then I want a refund, I have put £10 on it. I should not have to have an EE number just to be able to speak to someone. I also need one to set up an account so how am I meant to resolve the issue?

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    @Gaziboi1990 @EE What’s annoying the hell out of me is that people I know who ordered their devices after me have already received theirs but yet mine still sits on awaiting confirmation… I’ve never seen it this bad.

  • etaaffe thebridger.co.uk (@etaaffe) reported

    @LizKershawDJ @skytv @EE Its a racket of staggering proportions. The most annoying one is shoving up the price on a specific day when the tiny print said you had to cancel by. If you do leave they'll pursue you for a year of subscriptions. People who cant defend themselves are being robbed routinely year after tear.

  • chrisjwsmith Chris Smith (@chrisjwsmith) reported

    I’ve been experiencing probably the worst customer experience I have EVER had from @O2 ……. Without doubt the biggest disregard for customers, rude agents that never call back, useless in every way!! Is there any mobile operator who care ?? @EE @VodafoneUK

  • SportAnalysisUk Sports Performance Analysis ❁ (@SportAnalysisUk) reported

    @EE You can't really do much as it's been very unstable for a few weeks. One minute 0kbs next minute 80mbps. Constant drop outs or hours of dial up speeds. I give you a postcode and you tell me there's no problems. Thanks for the message though. Have a nice day.