EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gravesend, Chatham, Royal Tunbridge Wells, Maidstone, Rochester, Gillingham, Shoreham, Sevenoaks, Southfleet, and Aylesford.

City	Problem Type	Report Time
Gravesend	Phone	21 hours ago
Chatham	Internet	2 days ago
Royal Tunbridge Wells	Phone	7 days ago
Maidstone	Internet	7 days ago
Rochester	Phone	7 days ago
Gillingham	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Jamie Decruz (@JDecruz10) reported 15 seconds ago from Sutton at Hone, England

  Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

• 
  Lois (@kentlois5) reported 2 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Lamin Fuller (@MrLaminFuller) reported 5 minutes ago from Royal Tunbridge Wells, England

  How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

• 
  Dean (@gittysootie) reported 8 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

• 
  Stuart Fields (@stuartfields) reported 12 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  Mark Gould (@yiddo71) reported 14 minutes ago from Rochester, England

  @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

• 
  Jason Fey (@fey_jason) reported 16 minutes ago from Bexleyheath, England

  @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

• 
  Bekah Chloe (@BekahChloe7886) reported 16 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Emma Ongley (@EOngley) reported 18 minutes ago from Tonbridge, England

  @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

• 
  Barry mcardle (@Bjmcardle) reported 25 minutes ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

• 
  Rob Cockerton (@bertie_cee) reported 34 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  The Lefthand Low Golfer (@Grum90379158) reported 37 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Simon Archer (@BelvedereVicar) reported 42 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Emma Ongley (@EOngley) reported 47 minutes ago from Tonbridge, England

  @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

• 
  Kevin Nolan (@kevinjohnnolan) reported 49 minutes ago from Dartford, England

  @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

• 
  Rob Cockerton (@bertie_cee) reported 50 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  Drew Morgan (@Drewstoopher) reported 50 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  Anthony Mayatt PT (@BreatheFitness) reported 50 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Ky le (@KyzaMT) reported 50 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  stuart hobbs (@HobbsStu) reported 58 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt (@AFCMattD) reported 1 minute ago

  @EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!

• 
  Stuart Smith (@Galaxy42_) reported 3 minutes ago

  If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/receiving phone calls & those companies (like @EE) prey on those people.

• 
  John Thompson (@Johntommo76) reported 4 minutes ago

  @EE why is your customer service so bad? A customer of 20+ years through all your guises and yet treated like an idiot by your staff

• 
  Lace Turner (@LaceTurnerxx) reported 7 minutes ago

  @dave_odogwu @England @EE He’s **** & has won nothing.

• 
  Jessica Brown (@Jessbrown2590) reported 9 minutes ago

  @EE I’ve already done this and I get told the same thing which is they don’t see no problems in my area but clearly there is because every time I leave the house my signal drops and I can’t even attempt to make a phone call as it just cuts off!

• 
  Stuart Smith (@Galaxy42_) reported 10 minutes ago

  @EE Yes, I have just made a complaint in regards to this. You are very clearly trying to funnel any contact that may result in a loss of finance to EE, towards your call centre where people who suffer with anxiety can be bullied and pressured into products/services they don't want.

• 
  Chris Milbank (@ChrisMilbank) reported 12 minutes ago

  Laura at @EE said she would call back at 4pm Tuesday 16th June 2026, I can't call as EE send a text with a code and the link won't open CoPilot says its BT's dreadful computer software, the issue is when BT took over.

• 
  Eliza Coutinho 🇵🇹 (@4thdimensionl) reported 15 minutes ago

  There’s football matches to be watched and @ee is down.

• 
  Dale (@gde_dale) reported 18 minutes ago

  @EE Because the signal strength and Wi-Fi channel are identical to my neighbors. This usually happens when the a single access point is broadcasting multiple SSIDs for multiple networks.

• 
  James G (@jgoodliffe_) reported 23 minutes ago

  @EE This is incredibly disappointing. I will be submitting a formal complaint.