EE

EE Outage Report in West Malling, Kent, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 02/04/2026 18:00

February 04: Problems at EE

EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Rochester, Gravesend, Gillingham, Sevenoaks, Bexleyheath, Dartford, Maidstone, Chatham and Paddock Wood.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Phone
United KingdomGravesend Phone
United KingdomRochester Phone
United KingdomGillingham Internet
United KingdomGillingham Wi-fi
United KingdomSevenoaks Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • IAmYemisi Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • JDecruz10 Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AntonPhibesDr Dr Anton Phibes (@AntonPhibesDr) reported

    @EE can't use my Apple music perk. The code has expired help please

  • RobEvo8 Emma Hughes (@RobEvo8) reported

    Had some of the worst customer service by @EE over the past 5 days. One department doesn't know what another is doing. Everyone contradicts each other. Is it any wonder I am removing all 3 phones from them #terriblecustomerservice

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    @lparkin @EE Oh, there is an issue now with 5G for iPhone (maybe 13 only) not working on iOS 15.0.2

  • HiddenGem2 HiddenGem💙 (@HiddenGem2) reported

    Come on @EE ..sort the network out and flick the switch back on !!

  • 13cbb Catherine B Burland (@13cbb) reported

    @EE new contract, new phone which did not work due to technical issues, found that your technical desk and customer services were not interested in helping - phone has been returned and my contract will be cancelled as soon as you acknowledge receipt of the phone.

  • whitey281 chris white (@whitey281) reported

    @itvMLshow @EE have being charging my parents for two mobile broadband contracts that they have never had I have tried to resolve this matter with EE on there behalf after they got no resolution from them have you got any advice on where to go from here ? Thanks

  • Veritybenham Verity Benham (@Veritybenham) reported

    @EE Hi EE, I am abroad in Ibiza and I need to enable my phone but I can’t call you to sort this out as my phone isn’t enabled! I have no access to a landline. Please can you help?! Thank you.

  • HelenBu31950801 Helen Buckley (@HelenBu31950801) reported

    @EE Hi David, thanks for picking this up. It's not connectivity it's customer service. I've upgraded my phone, been sent the wrong one, phoned up 3 times, visited the shop and have now been told I need to return the wrong phone and start the upgrade all over again.!!

  • HiddenGem2 HiddenGem💙 (@HiddenGem2) reported

    @ando_mike @EE I am... but even that's not brilliant.. keeps losing signal...

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    @argen @EE Same issue here!