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EE Outage Report in West Malling, Kent, England

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The latest reports from users having issues in West Malling come from postal codes ME19 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: West Malling, Royal Tunbridge Wells, Gillingham, Rochester, Greenhithe, Swanley, Gravesend, Maidstone, Dartford, Sevenoaks, Coldblow, and Chatham.

CityProblem TypeReport Time
West Malling Phone 7 days ago
Royal Tunbridge Wells Internet 8 days ago
Gillingham E-mail 10 days ago
Rochester Phone 14 days ago
Greenhithe Phone 15 days ago
West Malling Internet 16 days ago

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • BBCPoppy
    Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

  • thornton_b
    Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • JDecruz10
    Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • stuartfields
    Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • Ant_RTW
    Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • AnnaThurmanLDN
    Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • Nic_B82
    N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • Jon_UK2016
    the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

  • IAmYemisi
    Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • HobbsStu
    stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • BelvedereVicar
    Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

  • scholes1976
    mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • djmikeziolek
    Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • KATEELDRIDGEx
    KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • djryanking
    Ryan King (@djryanking) reported

    @EE Good afternoon. There appears to be an intermittent broadband connection at my house, are you aware of network issues at this time ?

  • richhowson81
    Rich Howson (@richhowson81) reported

    Totally woeful service from @EE needed a quick PAYG sim for mobile data while away, and you are unable to register an account to get started and add your first top up, as the email verification process has failed! Speak to support and they don’t understand there own processes! 🤬

  • FPL_LAB
    Fantasy Lab (@FPL_LAB) reported

    @EE Has signal/connectivity cut out in the KT3 area? Currently not receiving any 4g or signal to send texts

  • da_pearce
    David Pearce (@da_pearce) reported

    @EE @SamsungUK Shame my new iPhone never came

  • da_pearce
    David Pearce (@da_pearce) reported

    Another long-standing customer lost because of extremely poor service by @ee and @DPDUK

  • ilikeotters
    Charlotte Cook (@ilikeotters) reported

    Hi @EE I made a complaint over two weeks ago and have heard nothing. Please can someone respond to this?

  • Craig_Boyce
    Craig Boyce (@Craig_Boyce) reported

    @EE I’ve had “no service” for almost an hour now, is there another phone mast of signal issue in the G46 area of Glasgow?

  • da_pearce
    David Pearce (@da_pearce) reported

    @EE After being a customer for many years I’ll be leaving you because of a complete lack of service from you and dpd. And I’m still not happy that my refund will take 4–5 working days, you took my money in 4 minutes!

  • silversurferGB
    silversurferGB (@silversurferGB) reported

    @EE How do I block text messages from a food delivery service with no number? I never asked for them. All I know is this is the second time, they are coming from FOODHUB and I'm tired of them already. All I get is the option to delete it

  • goatteeboy
    Ian Price (@goatteeboy) reported

    @siffter1 @EE Exactly that, gave up waiting for a response and phoned Tech Support. The data transfer worked but the confirmation txts aren’t working.