EE Outage Report in West Malling, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (34%)
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Total Blackout (13%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Dartford, Longfield, Coldblow, Gravesend, Maidstone, Royal Tunbridge Wells, Chatham, Rochester, Gillingham, Sevenoaks, Greenhithe and West Malling.
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Community Discussion
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EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
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Emma Ongley (@EOngley) reported from Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
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Karl Brocker (@THEMIND1972) reported from Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
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Sue Adams (@sue_adams_) reported from Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
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Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported from Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
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Phil (@feyipuk) reported from Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
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Emma Ongley (@EOngley) reported from Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
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Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England
@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
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The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
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Sally-anne Cole (@mrsscole) reported from Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Doyle (@droopdoggbaby) reported from Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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chè (@chereeesh_) reported from Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Rahim Shivji (@RahShivji) reported from Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
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Mark Gould (@yiddo71) reported from Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
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Ky le (@KyzaMT) reported from Rochester, England
@EE any reason why the data is not working???
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Dave DM Martin💥 (@davemartind) reported from Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
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Emma Ongley (@EOngley) reported from Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
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Jason Fey (@fey_jason) reported from Bexleyheath, England
@EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !
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Angie ❤ (@MrsC118) reported from Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
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Teddy (@Teddy_Nicoll) reported from Gillingham, England
@EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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SamanthaR (@Samanth84648051) reported
@MarcAllera @EE @rootmetrics Feeling extremely perturbed after viewing EE’s latest advert where Kevin Bacon is remotely shaving Tom Ellis’ face on a mountain range. EE’s claim of network coverage anywhere but yet no coverage in NN12 8PL - we have no stable WiFi connection and only 2G mobile connection! 😡
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SamanthaR (@Samanth84648051) reported
@MarcAllera @EE @bt_uk On a daily basis more and more services are reliant on WiFi, there are a number of businesses in postcode NN12 8PL which cannot fluidly function due to unstable, erratic and at times, non-existent connection 😤😡 URGENT HELP REQUIRED!!
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Jo (@withlovejojo) reported
@EE Thank you for reminding me, I need to cancel my Vodafone contract.
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Roland Millward (@RolandMillward) reported
@EE Always happy to say hello to you all. The problem is I end up getting sent a survey to see how you handled my enquiry 😎
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Notorious 🍒🍒 (@notoriousbigip) reported
@EE I have been trying to get a spare iPhone unlocked from your network for 4 weeks now! Called in 3 times and provided all details and promised callback from unlock team Still to receive a callback #disappointed #poorcustomerservice
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alison collins (@alisonc21687970) reported
@EE Is the website down?
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Caravan Larry (@CaravanLarry) reported
@hatemornings @EE I left EE because they couldn't get anywhere near the price of my unlimited data package with a competitor. I regret leaving them now though because, where I go at least, EE's signal was far superior. I'll be returning when contract is up.
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Stu Roberts. (@MrRoberts84) reported
Why the hell is nothing, data wise, working on my phone...AGAIN... @EE Thinking it's about time I went public just to see if there's other people who have to put up with this crap and still pay a small fortune each month. Absolute joke.
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Jen 💙 (@jenbo_29) reported
@EE No I went on my app and the offer was there. Your plans are always higher than my original one. I don’t think it’s ever been matched in ten plus years we have upgraded with ee. An upgrade usually means getting a better phone right? I may as well cancel at the end of my contract…
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Matt Taylor (@mtotheatothet) reported
@EE Yeah but you never reply and you ignore questions around known problem areas such as Brighton