EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gravesend, Rochester, Tonbridge, Chatham, Royal Tunbridge Wells, Maidstone, Gillingham, Shoreham, Sevenoaks, Southfleet, and Aylesford.

City	Problem Type	Report Time
Gravesend	Phone	4 days ago
Rochester	E-mail	5 days ago
Tonbridge	Internet	6 days ago
Gravesend	Phone	9 days ago
Chatham	Internet	10 days ago
Royal Tunbridge Wells	Phone	15 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Rob Cockerton (@bertie_cee) reported 5 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Teddy (@Teddy_Nicoll) reported 8 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Jamie Decruz (@JDecruz10) reported 10 minutes ago from Sutton at Hone, England

  Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

• 
  dazz ii am (@dazzgedd73) reported 15 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Barry mcardle (@Bjmcardle) reported 20 minutes ago from Sutton at Hone, England

  @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

• 
  Tony L (@TBone1170) reported 27 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  Brownie sports photography (@BSportsphotos) reported 30 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Rob Cockerton (@bertie_cee) reported 31 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  Dave DM Martin💥 (@davemartind) reported 33 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  Angie ❤ (@MrsC118) reported 35 minutes ago from Coxheath, England

  @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

• 
  Matt Bourne (@MattBourne_) reported 36 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  chè (@chereeesh_) reported 40 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Bekah Chloe (@BekahChloe7886) reported 42 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Drew Morgan (@Drewstoopher) reported 43 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  Mike Ziolek (@djmikeziolek) reported 45 minutes ago from Royal Tunbridge Wells, England

  The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

• 
  Dean (@gittysootie) reported 45 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

• 
  Rahim Shivji (@RahShivji) reported 51 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported 52 minutes ago from Bexleyheath, England

  @Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof

• 
  Stuart Fields (@stuartfields) reported 55 minutes ago from Stone, England

  @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

• 
  Colin Dowling (@colinsplace) reported 58 minutes ago from Maidstone, England

  Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sunil bedi (@colnbrook1) reported 4 minutes ago

  @EE hi there - I am very very disappointed- I am in Prague and switched on data roaming for the day pass (total 4 days) and it has not worked - have followed all Instructions- switched phone on/off and no luck - it has caused nothing but problems….

• 
  Jigen (@yesdimeji) reported 6 minutes ago

  @EE Even charging me extra for network priority??? WHAT NETWORK PRIORITY PLS???!

• 
  Jabzz (@thejabzz) reported 6 minutes ago

  So @EE failed at customer services today. They make the mistake, make things worse and dont want to fix it. It shouldn't be this difficult and stressful for a disabled person to just get broadband! Appalling!! 🤬

• 
  Phil Olson (@Ph1ltheee) reported 8 minutes ago

  Just been told that the @EE appointment booked for setting up my broadband today, doesn't exist as the request wasn't registered with Open Reach, & will prob be August for a new appointment. They suggested asking a neighbour if I could use their WiFi! New customer experience....

• 
  Great Northern Traincrews FC (@GNtraincrewsFC) reported 14 minutes ago

  @EE Didnt do anything. Im awaiting broadband from yourselves activated on thursday. The 4G back up is useless as there is no signal No signal on my s26 outside It is unacceptable in a major city not to have any signal at all

• 
  Tanya Ho (@tho78450) reported 16 minutes ago

  @EE @RachyAlves No you're not. I'm sure. Five calls later and mostly difficult or rude advisers

• 
  Zee Palmer (@zeeplamer) reported 17 minutes ago

  @MissNads22 @O2 @EE claim to be the best network, if not because I have a broadband at home, people would have thought I live up in the mountains and had to go outside to get a network 😭

• 
  Rob Plant 🇮🇪🇮🇪 (@showmebadgers) reported 23 minutes ago

  @EE hi there I’ve been told I need to send back my WiFi router otherwise I’ll be charged however I’ve messaged service desk on here several times but they’re not responding!!!!! We didn’t receive any postage information or barcode to send the box back.

• 
  mrparker666 (@mrparker666) reported 23 minutes ago

  @EE Ok I actually got through to EE support they said there was a fault in my area but clueless beyond that great why has it been down for a week shouldn't they update spusu

• 
  david bootle (@dbootsy) reported 29 minutes ago

  Sorry to say but disgusted by your approach. @EE speak to Vanessa smith in your customer dep asap pls