EE Outage in West Malling, Kent, England

Problems detected at EE

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in West Malling come from postal codes ME19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

EE problems in the last 24 hours in West Malling, England

The following chart shows the number of reports that we have received about EE over the past 24 hours from users in West Malling and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 08/10/2022 12:45

August 10: Problems at EE

EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 45.00% Internet
  • Phone 31.41% Phone
  • Wi-fi 9.54% Wi-fi
  • Total Blackout 7.27% Total Blackout
  • E-mail 5.86% E-mail
  • TV .91% TV

EE Outage Map Near West Malling, Kent, England

The most recent outage reports and issues originated from West Malling, Tilbury, Gillingham, Royal Tunbridge Wells, Aylesford, Gravesend, Rochester, Chatham, Maidstone, Bexleyheath, Dartford, Sevenoaks, Coldblow, Swanley and Greenhithe.

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United KingdomWest Malling Total Blackout
United KingdomTilbury E-mail
United KingdomGillingham Phone
United KingdomRoyal Tunbridge Wells Internet
United KingdomAylesford Phone
United KingdomAylesford Phone

EE in West Malling, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:
  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

  • MrsC118 Angie ❤ (@MrsC118) reported from Coxheath, England

    @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • RahShivji Rahim Shivji (@RahShivji) reported from Gillingham, England

    I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • chereeesh_ chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • misskirsten187 Kirsten Alexander (@misskirsten187) reported

    @EE I am trying to login to my account on your website on my Chromebook. I have entered the correct details and the main page appears. Then when I click to look at my account it says "You've successfully logged out". It did that a couple of days ago too. Why is it happening?

  • EatMyHalo Halo Ⓥ 🌱 (@EatMyHalo) reported

    @EE Can someone help please, this is quite urgent, I can’t make or receive calls. I’m not paying a huge amount each month for zero service.

  • ShinzuiRetro SpiritRetro (@ShinzuiRetro) reported

    @EE hi! my pay monthly contracts end this month and i wanted to ask what happens to my bills afterwards? will the total cost go down to account for the phone being fully paid off? and if not what cna i do to minimize the price each month? (for obvious reasons)

  • bsiaero Barbara Sleigh-Ives (@bsiaero) reported

    @GeorgeMonbiot @EE well George it seems they are all impossible to contact. EE sold mobile broadband to home that cannot receive signal.spent hours trying to ring, filled in forms, emailed response fill in on line form . repeat. want to return in 14 day time for Marion Knight

  • MartinTull1 Martin Tull (@MartinTull1) reported

    @EE You've tagged this on to a fairly final message I sent 3 days ago. How am I supposed to get @ee's weak signal in my location sorted?

  • jameswolf_7 James (@jameswolf_7) reported

    @EE Reliable? You left me without data in Turkey and I had to call cust service that incorrectly told me no more data; I was eventually able to pay for and use more data the next day but you charged me over £100 for the call to cust services!!!

  • EatMyHalo Halo Ⓥ 🌱 (@EatMyHalo) reported

    @EE Hi, I have had no bars showing on my phone all day, I can’t make or receive calls, can you help?

  • moosemousse Rachel James 🍓 (@moosemousse) reported

    Was looking at upgrading my phone with @EE and it said to log in for better deals. As a new customer the phone I want is £45 a month with £50 up front for £10GB a month. As an upgrade it's £49 a month with £70 up front for £10GB a month. That's not better.

  • Pickodcfc1 Mark Pickering (@Pickodcfc1) reported

    @EE are there any issues with service in LE14 at the moment. All the household mobiles cannot make calls

  • JNMFagan Jessica Whitcutt Fagan (@JNMFagan) reported

    @EE Same everywhere although not so bad today. Pls DM me