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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 01/17/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Sevenoaks, Bexleyheath, Dartford, Rochester, Maidstone, Gravesend, Chatham, Paddock Wood and Royal Tunbridge Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomSevenoaks Phone
United KingdomBexleyheath Internet
United KingdomDartford Phone
United KingdomRochester Internet
United KingdomMaidstone Phone
United KingdomRochester Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • BBCPoppy Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • djmikeziolek Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • JDecruz10 Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • IAmYemisi Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Gamergody Gody (@Gamergody) reported

    @MarinaPurkiss @EE I find that call centre staff at basically every company are useless unless a social channel has already elevated the issue to a senior member of the team. X is basically my universal tech and company support app.

  • AdeHunt1 Ade Hunt (@AdeHunt1) reported

    @MarinaPurkiss @EE EE as good as they say they are, are a poor company and their customer service is shocking, I was glad to be rid of a such a shocking company, best move I ever made leaving them, sorry to hear bout your mum hope you can sort may have to give evidence and proof,

  • BigBadBruce01 BruceBigBalls (@BigBadBruce01) reported

    @MarinaPurkiss @EE Amazing what social media can do, without it EE would of just carried on and been Ok with ripping a customer off

  • ChillWil888 Wil (@ChillWil888) reported

    @EE I’m in Corfu and Roaming Pass I pay in advance isn’t working and I’ve got business calls schedule 😠😡 Unable to login to my account because of two factor authentication (needs to send me a text blood message!!!) Help! 🙏

  • KCarlton68 Kristofer Carlton (@KCarlton68) reported

    @EE are we going to get any money back for the services being down in crook, Country Durham @S_Dixon84

  • daptistic india ♡ (@daptistic) reported

    @EE i need help but can’t call! is there any other option to contact you!?

  • benshaw6 Ben ⚒ (@benshaw6) reported

    @RalphUpton @EE They used to be good. Can’t get thru to anyone now. Before my bill is due they have stopped my data even though I have unlimited everything. Very very poor. Leaving them. Disgusted

  • HodgejHodge Spectre (@HodgejHodge) reported

    @MarinaPurkiss @EE Great news. I got three to halve my bill for May due to awful service. They said it was due to the merger with Vodafone . I said not my problem, I pay you for a service. Problem in the UK is that people are afraid to complain & that is why the majority get ******.

  • Dr_PhilippaW Dr Philippa Whitford (@Dr_PhilippaW) reported

    @MarinaPurkiss @EE Your MP may also be able to help her.

  • WesleyGuy Wesley Guy Briggs (@WesleyGuy) reported

    @EE can you please confirm for me if there’s is an outage in the BA5 area, Wells? I have no signal there whatsoever. Have had to drive out of the area to get a signal: which isn’t ideal when I need signal for work