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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 09/18/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Rochester, Dartford, Longfield, Coldblow, Gravesend, Maidstone, Royal Tunbridge Wells, Chatham, Gillingham, Sevenoaks, Greenhithe and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Internet
United KingdomDartford Phone
United KingdomDartford Phone
United KingdomLongfield Internet
United KingdomColdblow Phone
United KingdomGravesend Phone

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE EE gives good customer service...unlike other companies I could mention

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • BreatheFitness Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • Jon_UK2016 the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

  • BBCPoppy Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • chubbyjoeforza Joe (@chubbyjoeforza) reported from Gravesend, England

    Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve

  • katiejayjones_ Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

  • Purplecharlie32 Charlie :) (@Purplecharlie32) reported from Sutton at Hone, England

    @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

  • djmikeziolek Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

  • kentlois5 Lois (@kentlois5) reported from Swanley, England

    @EE excellent 👌 customer service

  • katiejayjones_ Katie Jones (@katiejayjones_) reported from Dartford, England

    @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • Jon_UK2016 the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

  • BekahChloe7886 Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

  • Drewstoopher Drew Morgan (@Drewstoopher) reported from Maidstone, England

    Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FWyineMagazine ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported

    NCSC Continuous #cyberattacks 15-08-2025 0000hrs - 31-08-2025 ongoing (DDOS & Bandwidth attenuated, signal suppression) in MK region. Properties (10),12), (13) in particular involved with UK telecoms interference @EE please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimited area

  • paulallen15 Paul Allen (@paulallen15) reported

    @EE is there a problem with download/upload speeds in FY8? Been shocking all day. Have tried to check on the app but that isn’t working either.

  • EispyEils Eileen 🌸🌹🌺❤️🤍 (@EispyEils) reported

    @EE Hi, on hols in Corfu which is included in my roaming package however, it seems I’m picking up my signal from Albania which is not so you are asking me to pay!! How do I avoid this?

  • JamesBarnes93 James (@JamesBarnes93) reported

    @EE Me and the wife are fuming! Could you contact @soph_barnesx please! She would like to speak to you regarding the issue.

  • touremanju TOURÉ BANTAMBA (@touremanju) reported

    @EE just had say this one of your staff called Steward Christie , is a credit to the ee. I had some trouble with my Apple Watch and he came in , and made me feel like worthy customer.

  • CanIScreamNow Ms G (@CanIScreamNow) reported

    @EE is your service down? Trying to get support on the phone!

  • dantheman8t5 Daniel McDermott (@dantheman8t5) reported

    @EE signal is awful, technical team no help in saying there is no resolution for this. Surely its breach of contract when your website states that 4G/5G signal should be at least ‘good’ in my postcode area

  • KateMWiIson Kate Wilson (@KateMWiIson) reported

    @EE hi! I’m trying to log into the app but it keeps saying there’s an error and that there’s a problem with the app. This has been ongoing all day. Any idea when it might be fixed or if it’s a problem on my end?

  • TheGrumpasaurus The Chumpasaurus (@TheGrumpasaurus) reported

    @EE absolutley terrible signal today and I know why. You need to make more money year on year, so bills go up but there's no reinvestment so the service gets worse as prices continue to go up. Close to the mark?

  • Alec_______1 Alec (@Alec_______1) reported

    @antmiddleton It awful but @EE deny they have a problem