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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 12/22/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Chatham, Paddock Wood, Royal Tunbridge Wells, Maidstone, Gravesend, Rochester, Sevenoaks, Gillingham, Longfield and Swanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Total Blackout
United KingdomChatham Internet
United KingdomPaddock Wood Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells Internet

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • IAmYemisi Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mattjohn140 Matthew john (@mattjohn140) reported

    @EE Truly awful service. Upgraded in December with BT Sport add on. Still can’t use it fed up of calling them now 😡

  • shannonpaxton__ shannon🌻 (@shannonpaxton__) reported

    Never in my life have I received such shocking service. @VodafoneUK @vodafoneservice my issue has been ongoing since November with no resolution, no contact that wasn’t first initiated by myself and no compensation. Hi @EE fancy yourself a new customer huns?👋🏻

  • chefingcrisis chefingcrisis (@chefingcrisis) reported

    @EE Hello. My sim deal is old and really bad value in comparison to many others, before I swap to another provider can you offer me better deals?

  • Its_Baadr بدر (@Its_Baadr) reported

    @EE Hello, I’m trying to contact customer support to change my number, there seems to be no option to redirect me to the correct department. I could do with some help, thanks :)

  • blow_left Joe Blow (@blow_left) reported

    @EE Hi, my internet keeps cutting out all afternoon. Unsure why as it's not due to low signal

  • SamClusker1 SAM_AFC39 (@SamClusker1) reported

    @EE My IPhone screen is broken and I can’t find the option for a repair on a iPhone SE red 64GB? Also waiting for an extra 5GB on mobile data for taking out broadband last year in September..... 😑

  • NevilleEden Neville Eden - #FBPE #rEUnion (@NevilleEden) reported

    .@EE Please explain how you justify the additional 3.9% increase to my Broadband service (over and above CPI increase) and is this EVERY YEAR? Why? !!!!!

  • Hookademus Mark Hook (@Hookademus) reported

    @EE When has EE tv ever been sold as a separate service? Why the drop in bills now it’s been discontinued? It came with BB originally and wasn’t an option to say no to. Can I claim back 8ish years of this service which was originally not optional but now apparently was an add on

  • VinFox3 Celine (@VinFox3) reported

    @EE Hi Jo, it looks like this problem has stopped now, so no worries!

  • GaryCleaver83 Gary Cleaver (@GaryCleaver83) reported

    @EE not had 4g since august 2020, bills still huge, customer service is shocking and overall shocking service. Avoid this network at all costs. Can’t wait till my contract is up even though u are in breach of yours! #EEFail