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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 01/15/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Bexleyheath, Dartford, Rochester, Maidstone, Gravesend, Sevenoaks, Chatham, Paddock Wood and Royal Tunbridge Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomBexleyheath Internet
United KingdomDartford Phone
United KingdomRochester Internet
United KingdomMaidstone Phone
United KingdomRochester Phone
United KingdomMaidstone Internet

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • Jon_UK2016 the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • djmikeziolek Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • JDecruz10 Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • Jon_UK2016 the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • BBCPoppy Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • IAmYemisi Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • nikidack Niki Dack (@nikidack) reported

    .@EE trying to report an issue but I have no signal to receive SMS as part of the login process! Anyway, significant outage at PE1 5TP and surrounding areas. Other operators out too, possible Arqiva issues at the postcode mentioned but nothing on your website (yet) FYI, thanks

  • ashleighlowther Ashleigh Lowther (@ashleighlowther) reported

    @EE really disappointed I tried to upgrade on the EE app, kept crashing I gave it a final go then it worked. Then an email saying ‘a problem with your order please call’ but when I called they had no record of my order and wanted to start the whole process again? 🙄

  • parsfanian MrOc (@parsfanian) reported

    @EE What is the best contact number to discuss getting rid of my new WiFi 7 router. The amount of issues I am having. with devices dropping out is just ridiculous.

  • diditrini Dionne Daniel 🇹🇹🇬🇧🔶💚🤍💜 (@diditrini) reported

    @EE Yes same , I am unable to call 150 or to contact EE . When you message the same response comes up. I will be reviewing my options at the end of this contract as I won’t tolerate poor service. Also saying my contract ends on 8th July when I renewed in 25th June . Poor

  • RealDavidHardy David Hardy ❤20❤ 💚📝📷⚽🎸🎭 (@RealDavidHardy) reported

    Why does my @EE TV box have so many issues recording from @tntsports !? Why is the planner never right!? #gawdsake

  • glj09 Lynne (@glj09) reported

    @ee 5 days no broadband is appalling service for an established Company

  • trampolinefreak Philipa Mafalda (@trampolinefreak) reported

    @EE I changed my tv service over to you and it’s been a disaster. I was told that I would have Netflix without ads and would receive a second mini tv box. Now I’m told they will be extra if I want them. I am unimpressed. And the first box arrived late! What’s going on?

  • TallesHentz Talles Hentges (@TallesHentz) reported

    @EE Thanks for the reply, But not worth the time. I ended up getting a new SIM card on a EE store. Where they said they couldn't help me with the card I bought at Sainsbury's. Which was also disappointing.

  • luka_ellie Primish 🇯🇲 (@luka_ellie) reported

    @EE My service has been down from the 28/29 July and still having service issues. When will this problem be resolved an also compensation I’ll be receiving?

  • RyanJWolf Ryan Wolf (@RyanJWolf) reported

    @giffgaff what is up with your signal in the south of the UK? Every time I’m working down here it’s next to impossible to get a signal! @VodafoneUK @EE is your service any better??