EE Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Bexleyheath, Dartford, Rochester, Maidstone, Gravesend, Sevenoaks, Chatham, Paddock Wood and Royal Tunbridge Wells.
| City | Problem Type | Report Time |
|---|---|---|
 Bexleyheath |
Internet | |
| Dartford |
Phone | |
| Rochester |
Internet | |
| Maidstone |
Phone | |
| Rochester |
Phone | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same
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Lois
(@kentlois5) reported
from
Swanley, England
@EE EE gives good customer service...unlike other companies I could mention
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany
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Stuart Fields
(@stuartfields) reported
from
Stone, England
@EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater
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Bekah Chloe
(@BekahChloe7886) reported
from
Gravesend, England
@EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡
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Drew Morgan
(@Drewstoopher) reported
from
Maidstone, England
Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!
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Nalaka Perera
(@NalPerera) reported
from
Maidstone, England
@EE outgoing calls not working
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Lois
(@kentlois5) reported
from
Swanley, England
@EE excellent 👌 customer service
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Charlie :)
(@Purplecharlie32) reported
from
Sutton at Hone, England
@EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.
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the statistics guy jono
(@Jon_UK2016) reported
from
Gillingham, England
@EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Lamin Fuller
(@MrLaminFuller) reported
from
Royal Tunbridge Wells, England
How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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Michelle Millard
(@mishmashdiva) reported
from
Snodland, England
@ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE
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Joe
(@chubbyjoeforza) reported
from
Gravesend, England
Dear @O2 why in Northfleet where a good signal used to be found. Is it now complete toilet I’ve been a customer for many years but due to the terrible inconsistencies I may have to look to @EE or @VodafoneUK as they have far superior signal strength here. Is this going to improve
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Barry mcardle
(@Bjmcardle) reported
from
Sutton at Hone, England
@EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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𝙺𝚊𝚢𝚕𝚎𝚒𝚐𝚑 ♥︎
(@xkayleighmarie) reported
@EE Hi! Been trying to contact you for over an hour now in regards to a delivery that I need help with asap, my calls are not going through and I really need assistance!
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Simon Fitzpatrick
(@sfitzy1000rr) reported
Been an @EE customer for a decade and I got a letter today saying my bill will increase by £14.05 a month and it's an absolute disgrace with no proper explanation. Jumping on the energy bandwagon I guess. I will not buy another service from you as long as I live. Disgusting!
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Keith Turner
(@KeithTurnerT1K) reported
@EE @SquiresAndrew91 Give them the phone back and cancel the contract. They're lying scum.
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Beej
(@Billiejopalin) reported
Can tell my iPhone contract is almost up for renewal. Phone won’t connect to WiFi & mobile data not working 🥴 @Apple @EE
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Tom James
(@fadedexplorer) reported
@EE Hi thank you for your response. I purchased the contract whilst in store at curry’s however the router I have doesn’t project the wifi very well which is why I wish to cancel the contract. I thought cooling off period was law?
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Keith Turner
(@KeithTurnerT1K) reported
@EE @geefather1986 No you can't, because 150 doesn't work.
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Keith Turner
(@KeithTurnerT1K) reported
@EE I'm getting ******* sick of calling 150 and 0800 079 8586 for the call to be rejected. Fix it or cancel my contract.
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Wayne
(@wkeenan) reported
Hey @ThreeUK when I signed up to your All-you-can-eat data plan I didn't realise you signed up to an Eat-all-of-my-time plan with your really poor/inconsistent network speeds, e.g. often <200Kb/sec at the same location @EE is well over 10Mb a sec ...
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ppp
(@Plem80) reported
Hi @EE. I’ve had a data sim for internet for about a month now and it worked okay. Last couple of days it’s been appalling and is causing me WFH issues. My phone is fine, but the data sim is so slow recently. What’s going on?
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「Ben」
(@benrobart) reported
.@EE's insistence on breaking the law by refusing to let me exercise a legal right to exit my contract after their higher-than-inflation price hike is... interesting, to say the least. Guess I'll cancel my direct debit and see what @Ofcom and @OmbudServices have to say to them🤷