EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gillingham, Royal Tunbridge Wells, Rochester, Gravesend, Tonbridge, Chatham, Maidstone, Shoreham, Sevenoaks, and Southfleet.

City	Problem Type	Report Time
Gillingham	Phone	6 days ago
Royal Tunbridge Wells	Phone	6 days ago
Rochester	Internet	8 days ago
Gravesend	Phone	11 days ago
Gravesend	Phone	16 days ago
Rochester	E-mail	18 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Phil (@feyipuk) reported 4 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Ky le (@KyzaMT) reported 9 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  The Lefthand Low Golfer (@Grum90379158) reported 14 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Andy Baker (@AndyBakerRC) reported 14 minutes ago from Gillingham, England

  @EE is there an issue with your network as dont seem to be receiving text messages.

• 
  Brownie sports photography (@BSportsphotos) reported 15 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  Dave Jones (@davemole85) reported 20 minutes ago from Royal Tunbridge Wells, England

  Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

• 
  Luci-Ann (@lucy_anne95) reported 24 minutes ago from Rochester, England

  @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

• 
  Poppy Jeffery (@BBCPoppy) reported 27 minutes ago from Maidstone, England

  @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

• 
  Karl Brocker (@THEMIND1972) reported 28 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Kevin Nolan (@kevinjohnnolan) reported 32 minutes ago from Dartford, England

  @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

• 
  Nalaka Perera (@NalPerera) reported 34 minutes ago from Maidstone, England

  @EE outgoing calls not working

• 
  Sally-anne Cole (@mrsscole) reported 40 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Lois (@kentlois5) reported 45 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  The Lefthand Low Golfer (@Grum90379158) reported 47 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  Doyle (@droopdoggbaby) reported 50 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported 54 minutes ago from Bexleyheath, England

  @Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof

• 
  Emma Ongley (@EOngley) reported 57 minutes ago from Tonbridge, England

  @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

• 
  chè (@chereeesh_) reported 58 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Katie Jones (@katiejayjones_) reported 58 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  Simon Archer (@BelvedereVicar) reported 59 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tasha (@natasha_lo92446) reported 5 minutes ago

  I'm not saying that @EE are absolute ****. I'm just saying that I live in a tiny, one bed flat, and the router in my lounge can't fart enough WiFi signal to reach through one room and hit my bedroom!

• 
  Beverley Rutter (@BeverleyRutter) reported 6 minutes ago

  @ee who do I contact about poor phone reception we have been having for the last month or so ??

• 
  Alan Roberts (@AlanRob68902430) reported 6 minutes ago

  @virginmedia @RA0307J your scammers everyone has seen how you operate and where find for those practises how many peoples credit file did you irrevocable damage for late payment of a phone bill?, I've been a virgin media customer since its inception as " Blue yonder" I have just terminated my contract and put here in text " come collect your router" I'm disabled and won't be going anywhere to post it back to you take this as LEGAL NOTICE of the same, now I've moved fully to @EE unlimited tarrif and using my s26 ultra as my hotspot currently have a film on TV and using my tablet via said hotspot, virgin scammers are finished.

• 
  Natasha (@NatashaB819) reported 9 minutes ago

  @EE We did a home move 2 years ago and have so far had no issues, other than the extortionate price we’ve been paying! The switch over is on you @EE not us but we’re having to suffer because of it and had to sign up to a new contract that apparently, we can leave at any time

• 
  JudyYorke (@JudyYorke) reported 11 minutes ago

  I despair of @EE . After huge problems, I ended up staying with them (broadband) after a local company let me down. But a week after agreeing a new contract, I haven't had it confirmed in writing.I can't get through on the phone (30 min wait) and exec complaints haven't replied.

• 
  Barney T (@barrytardy) reported 12 minutes ago

  Rang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!

• 
  Danny Healy (@DannyHealy9) reported 13 minutes ago

  Just got cut off by a member of your small business team, taking a complaint is above their pay grade, go to a store sir. @EE

• 
  Gazza Noble (@Gazza_Noble) reported 14 minutes ago

  @EE why would your agents book open reach a totally different job to what I needed done then open reach turn up randomly without telling me their are coming then cancel Job so now I have to go through whole process again,and you say are no1 in the UK ????

• 
  Peter H Todd (@Peter_H_Todd) reported 16 minutes ago

  @EE @NOW we've recently purchased another Firestick (for mostly watching F1). Our EE box is very close to the TV due the living room layout, but why is the firestick a little buffering. Sometimes it feels like it's being filmed in 1.25 speed & then 0.75 speed, any help/know why?

• 
  Tom (@tomavfc24) reported 17 minutes ago

  @EE have clearly got problems at the moment! I’ve had no signal/data for the past hour or so