EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Bexleyheath, Gillingham, Royal Tunbridge Wells, Rochester, Gravesend, Tonbridge, Chatham, Maidstone, Shoreham, and Sevenoaks.

City	Problem Type	Report Time
Bexleyheath	Internet	6 hours ago
Bexleyheath	Wi-fi	12 days ago
Gillingham	Phone	23 days ago
Royal Tunbridge Wells	Phone	23 days ago
Rochester	Internet	25 days ago
Gravesend	Phone	28 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Tony L (@TBone1170) reported 38 seconds ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  Bekah Chloe (@BekahChloe7886) reported 5 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  The Lefthand Low Golfer (@Grum90379158) reported 7 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Angie ❤ (@MrsC118) reported 8 minutes ago from Coxheath, England

  @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 10 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  Emma Ongley (@EOngley) reported 10 minutes ago from Tonbridge, England

  @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

• 
  chè (@chereeesh_) reported 12 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Simon Archer (@BelvedereVicar) reported 16 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  lorraine langridge (@lorraine_acorn) reported 17 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Anthony Mayatt PT (@BreatheFitness) reported 21 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Matt Bourne (@MattBourne_) reported 24 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  N1C-B🐻💙 (@Nic_B82) reported 26 minutes ago from Bexleyheath, England

  @EE do you do the same deal in store as well as phoning the customer services??

• 
  Andy Betts (@abetts2022) reported 27 minutes ago from Stone, England

  Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

• 
  dazz ii am (@dazzgedd73) reported 30 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported 34 minutes ago from Speldhurst, England

  @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

• 
  Emma Ongley (@EOngley) reported 41 minutes ago from Tonbridge, England

  @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

• 
  Simon Archer (@BelvedereVicar) reported 44 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

• 
  Michelle Millard (@mishmashdiva) reported 45 minutes ago from Snodland, England

  @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

• 
  The Lefthand Low Golfer (@Grum90379158) reported 46 minutes ago from Rochester, England

  @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

• 
  Sue Adams (@sue_adams_) reported 60 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Full Restitution raptapsally@gmail.com.💙💙💙 (@raptapsally) reported 6 minutes ago

  @Hepworthclare @EE &EE help this lady out .

• 
  Martin Winstanley (@soupisready) reported 6 minutes ago

  @EE Your customer retention process has failed this week. initial transfer ok but no promised callback, no additional callback after escalation and a promise of another callback and promise of a line manager being copied in, latest promised callback from technical. didn’t happen

• 
  Alan Royston (@pagechord) reported 11 minutes ago

  Not only is your customer service appalling, @EE has the audacity to inform me I can only view my bill via your App. Why? I receive my bill by email which I can cope with. EE would cause havoc in an empty house! I am aged 76 and feeling totally marginalised.

• 
  Darren Snow (@darrensnowecfc) reported 12 minutes ago

  @EE Then I find out that my tv order has been cancelled, and will not be delivered, and now I have to reorder again tomorrow, you’ve had a month, dreadful service, I’d better get my boxes by Friday

• 
  Craig Bailey (@Craig_Bailey41) reported 12 minutes ago

  @tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!

• 
  Danny Healy (@DannyHealy9) reported 13 minutes ago

  @EE I spoke to your under trained business customer service, who said my line was cut off for non payment on October 11th yet the direct debit was not due to be collected till the 24th of that month, so that doesn't add up does it.

• 
  Red Joan 🌹 (@JoanDevizes) reported 19 minutes ago

  @EE can someone at @EE let me know why it’s taking 7days to restore broadband for two 80+ year-olds with no landline or other means of getting help in an emergency?’

• 
  Beasty 90 (@90Beasty) reported 20 minutes ago

  WHY HAS MY SERVICE STILL NOT BEEN RE-ACTIVATED?? Its been over 5 days since i have paid my bill, RE-INSTATE before next friday or i will ask my lawyer to help me cancel the contract with you!!! @EE

• 
  RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported 21 minutes ago

  @SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.

• 
  Alison Denham (@paddymaid) reported 23 minutes ago

  @Hepworthclare @EE It’s called “customer service”, apparently. It’s sadly lacking in some companies & yet they talk about it enough. As with so much else, it’s just words. 😩