EE Outage Report in West Malling, Kent, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Gravesend, Maidstone, Dartford, Greenhithe, Gillingham, Royal Tunbridge Wells, Sevenoaks, Coldblow, Chatham, Rochester and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Colin Metcalf
(@ColinMetcalf3) reported
@Trickeytree @EE Surprised me for sure, i thought it was some chancer until he showed me his id then i realised he was actually from EE, never had it before and he continued on to every house on my street so clearly a sales tactic which I'm not happy about.
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Daniel McMurtry
(@DannyMcMurtry) reported
@EE It's not that. It is the same issue across several devices. And Ive spent days trying yo get through to a human on 150- I just get stuck in a massive queue.
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Finlay Ferguson
(@FXTWO) reported
@EE Bought a new phone and plan on 17/12. Is meant to be here by 24/12 but not received any details regarding it being en route etc. Can’t get to speak to anyone on phone. Can you help?
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dan
(@dannomore2023) reported
@EE ee response to a complaint be rude to the customer and refuse to look into the matter ! i will be logging a complaint with the ombudsman on monday !!
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Colin Metcalf
(@ColinMetcalf3) reported
@Trickeytree @EE Yes I've had that, I'm with EE and had someone knock on my door last week. Said its about problems with my Internet, told him i haven't had any problems and he then wanted to test my speed and tried to get me to upgrade. If this is how they are going to carry on I'll be leaving.
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Terry Saliba
(@Terry_AbilasIT) reported
Fake @EE calls doing the rounds again from 0844 358 5930 claiming your services will be stopped. If in doubt, hang up and call 150 to go through official route. Reported to 7726 but doubt much will come of it.
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L E E
(@thisleejones) reported
@EE So you want to take more of my time by making me sit in a queue waiting to speak to someone about something that’s plain simple stupid. It shouldn’t be a preference, it should be default, do not communicate unnecessary notifications at silly hours of the night!
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DPP's Finest 👮♂️
(@markw12064) reported
@EE Thank you. An hour and 45 mins & two seperate tech support later. 12 calls since taking out the contract in July!!!
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Daniel McMurtry
(@DannyMcMurtry) reported
@EE Managed to speak to someone today. I was told the fault is on your side not mine, that this is an ongoing issue and it is a known issue. So not my fault then???
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Aled H
(@vongotta1) reported
@EE for several months now, signal at the a local shopping centre in the the PE3 8DA postcode area has been shocking. A lot of people have also mentioned this. It has been reported several times but nothing changes. Please can you send an engineer to the mast for that area