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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 12/04/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Gravesend, Rochester, Chatham, Sevenoaks, Gillingham, Longfield, Swanley, West Malling and Eynsford.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomGravesend Phone
United KingdomRochester Wi-fi
United KingdomChatham Wi-fi

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • charleycookxx charlotte cook (@charleycookxx) reported

    @EE have sent a dm an About my recent upgrade. Could someone please help me? Thanks

  • ameliaxxxo Amelia (@ameliaxxxo) reported

    @EE Honestly sick of your service. I’ve dmd you

  • bigmarleys jake lovett (@bigmarleys) reported

    @EE very disappointed. Unhappy with your service and quite frankly after 11 years I think I wanna cancel my contract

  • GilesPalaeoLab Sam Giles (@GilesPalaeoLab) reported

    @HeightDeficient @EE She was told that there was only a cool down period on the phone, not the tablet that she had no idea she’d signed a contract for because she doesn’t know what a tablet is! Nearly £12/month for two years for something she doesn’t have any use for.

  • missfifi fi 💙 (@missfifi) reported

    I'd forgotten how difficult it is to get an answer out customer services at @EE .

  • YasminWebster_ Yaz (@YasminWebster_) reported

    @EE got a phone with EE last week & haven't topped up the top up that came with it yet but I've noticed on the top of the phone it saying I've no SIM card in or no service?🤔

  • Bobajob40 Andrew Monkhouse (@Bobajob40) reported from Carterton, England

    @EE Hi I received a parcel today from ee...I am not aware of ordering the item. How can I check the item has not been sent in error. I have not received any emails re the subject item except DPD delivery notifications. Finding your on line help no help...help appreciated

  • JoeFindsTalent Joe Burridge (@JoeFindsTalent) reported

    So I called @EE to check in on the delivery of my Xbox Series S. They claim that the customer service rep signed me up to the wrong package and I'm not eligible for the Xbox. I'm now out of my grace period to cancel my contract too. They're giving me £30 in credit though...

  • damhack d͓̽a͓̽m͓̽h͓̽a͓̽c͓̽k͓̽ (@damhack) reported

    @EE @Xeropointdrumz Was on hold for 50 mins then got cut off. Same issue, order held up until I call you. Terrible customer service.

  • AcKeir Andy Keir (@AcKeir) reported

    @EE Hello! We added an Xbox One S to our plan on 19th November, we’ve paid a £10 deposit but have heard absolutely nothing else. All we’d like to know is if it will be delivered before or after Christmas! Can you help please 🙏🏻