EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gillingham, Maidstone, Southfleet, Chatham, Aylesford, Rochester, and Tonbridge.

City	Problem Type	Report Time
Gillingham	Phone	9 hours ago
Maidstone	Phone	13 hours ago
Southfleet	Phone	2 days ago
Chatham	Internet	4 days ago
Aylesford	Internet	6 days ago
Maidstone	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Bekah Chloe (@BekahChloe7886) reported 14 seconds ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Rahim Shivji (@RahShivji) reported 52 seconds ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Steven Janssen (@Stevenwj74) reported 4 minutes ago from Royal Tunbridge Wells, England

  @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

• 
  Phil (@feyipuk) reported 5 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Dean (@gittysootie) reported 10 minutes ago from Crayford, England

  Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 14 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  The Lefthand Low Golfer (@Grum90379158) reported 15 minutes ago from Rochester, England

  @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

• 
  Andy Betts (@abetts2022) reported 18 minutes ago from Stone, England

  Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

• 
  Stuart Fields (@stuartfields) reported 24 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

• 
  the statistics guy jono (@Jon_UK2016) reported 28 minutes ago from Gillingham, England

  @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

• 
  Colin Dowling (@colinsplace) reported 36 minutes ago from Maidstone, England

  @EE 1 hour down... no broadband.... no response from @EE

• 
  gillybee ☆ (@gillybee66) reported 38 minutes ago from Bexleyheath, England

  @EE Is the app down?

• 
  Anthony Mayatt PT (@BreatheFitness) reported 38 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  chè (@chereeesh_) reported 39 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Ben Thornton (@thornton_b) reported 40 minutes ago from Royal Tunbridge Wells, England

  @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 46 minutes ago from Sutton at Hone, England

  Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

• 
  Charlie :) (@Purplecharlie32) reported 50 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  the statistics guy jono (@Jon_UK2016) reported 54 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  Brownie sports photography (@BSportsphotos) reported 54 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  @RS (@rs_hole) reported 60 minutes ago from Pembury, England

  @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carole Hawkins (@hawkins_carole) reported 6 minutes ago

  @EE What the heck are you playing at now - a text message to be sent every time one wants to see emails and you state send text to the email address you can't get into without the passcode - what idiot in your company dreamed this mess up.

• 
  bernard mac liam (@bernapgwilym) reported 7 minutes ago

  If you're thinking of changing to @EE for digital broadband and home phone dont bother. Been a nightmare. Problem is knock on effects such as EV charger and smart devices. BT engineer and EE clueless. Have had to pay £122 to sort it. Simple with right advice. @WeAreOpenreach

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 7 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

• 
  🍭 (@dancetillwedi3) reported 14 minutes ago

  @EE your customer service is terrible. Your representative was extremely pushy and made me feel uncomfortable when I tried to cancel my wifi. The process is also extremely difficult for no reason

• 
  Paul Leetham (@leetham_paul) reported 15 minutes ago

  @EE Many thanks for your reply but the issue has now been sorted & restrictions removed. It was an error made by your billing department & so I was told a missing zero of my credit limit when it was redone

• 
  Eza (@14EZA) reported 15 minutes ago

  @EE it is absolutely staggering at how incompetent your company is at this point and how badly you treat your customers! Miss selling me products on multiple occasions and despite offering me a refund, i haven’t received it, and funnily enough now there is no record of my refund

• 
  Gill Clarke 🐝 (@Gillykins58) reported 17 minutes ago

  @MCFC2012 @EE I did wonder if it was a local problem. Sorry you having to put up with that. Must be really annoying.

• 
  mark allen (@mark_allen02) reported 19 minutes ago

  @ee our broadband doesn't work, trying to get you to help, get routed to diagnostic bot then told this may incur a charge. Surely this isn't right?

• 
  Dominic Geraghty (@DominicGeraghty) reported 23 minutes ago

  @EE You keep writing that and they do nothing - they can't be bothered to look into it properly. Cancel this threatening demand please. I couldn't care less about £18 but I'm not being bullied by lying corporations.

• 
  Lennox Richardson (@lennyrfc) reported 24 minutes ago

  @EE Why is my 5G & phone signal so consistently awful in the SE. I got a better reception in the Amazon Rainforest when away with work than I do in 🇬🇧