EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Chatham, Royal Tunbridge Wells, Maidstone, Rochester, Gillingham, Shoreham, Sevenoaks, Southfleet, and Aylesford.

City	Problem Type	Report Time
Chatham	Internet	17 hours ago
Royal Tunbridge Wells	Phone	5 days ago
Maidstone	Internet	5 days ago
Rochester	Phone	5 days ago
Gillingham	Internet	5 days ago
Shoreham	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Ben Thornton (@thornton_b) reported 8 minutes ago from Royal Tunbridge Wells, England

  @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

• 
  Anthony Mayatt PT (@BreatheFitness) reported 9 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Sally-anne Cole (@mrsscole) reported 14 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  Rob Cockerton (@bertie_cee) reported 14 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 16 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Barry mcardle (@Bjmcardle) reported 24 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  David Robinson (@Robinson92David) reported 24 minutes ago from Swanley, England

  @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

• 
  Simon Archer (@BelvedereVicar) reported 31 minutes ago from Crayford, England

  @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

• 
  Jamie Decruz (@JDecruz10) reported 36 minutes ago from Sutton at Hone, England

  Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

• 
  Steven Janssen (@Stevenwj74) reported 38 minutes ago from Royal Tunbridge Wells, England

  @EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

• 
  Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported 39 minutes ago from Royal Tunbridge Wells, England

  @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

• 
  Kevin Nolan (@kevinjohnnolan) reported 39 minutes ago from Dartford, England

  @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

• 
  Emma Ongley (@EOngley) reported 40 minutes ago from Tonbridge, England

  @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

• 
  Lamin Fuller (@MrLaminFuller) reported 40 minutes ago from Royal Tunbridge Wells, England

  How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

• 
  Phil (@feyipuk) reported 43 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Lois (@kentlois5) reported 46 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Charlie :) (@Purplecharlie32) reported 48 minutes ago from Sutton at Hone, England

  @EE Apparently it’ll all be fixed in six hours but that doesn’t help me now when I need to make phone calls.

• 
  Katie Jones (@katiejayjones_) reported 48 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  Stuart Fields (@stuartfields) reported 49 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

• 
  mark longhurst (@scholes1976) reported 51 minutes ago from Snodland, England

  @EE is there any service problems.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Precious Atubobienemi (@PAtubobienemi) reported 3 minutes ago

  @England @EE Reflexively contrarian for a plain highlight caption isn't the move here — nothing about "never in doubt" invites a hot take, it's just fan hype for a goal.

• 
  Michelle Edmundson 💙 (@Shellebags) reported 3 minutes ago

  @EE Absolutely disgusted by your team. I’m in France driving to Switzerland & my service won’t work because you changed my price plan even though I’ve called twice to check roaming would be ok. I’ve got an 850km drive, no maps and your solution? Buy a sim and you’ll give me £20?

• 
  Pete Searle (@PeterSe38295412) reported 6 minutes ago

  @EE what an shockingly bad customer service you have. Ive been waiting on a manager to return a call since Monday. Its truly an appalling company.

• 
  Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported 7 minutes ago

  @EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?

• 
  Jamie (@Jamie__Gray1) reported 11 minutes ago

  @EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering I’m no able to use.. and surely if it’s worldwide I’m no the only one with this issue

• 
  El Em (@elem1963) reported 12 minutes ago

  @EE can someone call me as getting seriously pissed off with incorrect orders, cancelled subscriptions and generally just really bad customer service from EE and BT

• 
  Sean hgxn (@sean8lfc) reported 12 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, luckily after an hour we found a spot with wifi. Now to figure out how we contact our Airbnb without any network cover :) awful

• 
  n (@nigsnooker) reported 13 minutes ago

  @EE I tried that through automated chat but all they said was the signal strength in my area was ok but tried to explain its every area i go to its really poor but the person didnt seem to understand what i was suggesting

• 
  Avril Newman (@AvrilNewman9) reported 14 minutes ago

  @EE My son & I called you yesterday. You are charging me for a tablet I didn’t ask for and that never arrived either. We were told by your team that I will have to continue paying for it even though he could see by looking at my account that I’d never activated nor used it, u thieves

• 
  Sean hgxn (@sean8lfc) reported 14 minutes ago

  @EE @Anarchy_Jim Trying to get around rural Italy when this went down, licking after a few hours we found a spot with wifi. Now to figure out how we contact our Airbnb within any network cover :) awful