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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 12/11/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Maidstone, Gravesend, Rochester, Chatham, Sevenoaks, Gillingham, Longfield, Swanley and West Malling.

Loading map, please wait...
City Problem Type Report Time
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomGravesend Phone
United KingdomRochester Wi-fi
United KingdomChatham Wi-fi

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • BekahChloe7886 Bekah Chloe (@BekahChloe7886) reported from Gravesend, England

    @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    @EE Yes I don’t that a number of times over the past few weeks , I only ever have issues in the DA9 area it’s worse at Bluewater I know I am not the only one as I have looked on FB and a number of people have said the same

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    Again @EE is down again I can’t make any calls or send messages ... sort it out I don’t pay £100 line rental to get such a bad service !!!!!!!!

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • IAmYemisi Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • Jon_UK2016 the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

  • BBCPoppy Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • djmikeziolek Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • Jon_UK2016 the statistics guy jono (@Jon_UK2016) reported from Gillingham, England

    @DPDgroup_news #worst delivery service ever Dpd are awful, never going to use them. Dreadful service, liars as well. @EE stop using them they are awful. Third time they lied and messed up phone delivery. Useless customer service as well #worstdeliverycompany

  • JDecruz10 Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mattashbycooper Matt Ashby-Cooper (@mattashbycooper) reported

    @EE get your act together! Tried upgrading online no go. In store? Have to call sales team and wait on hold for half an hour because they can’t do it in store either. Where’s the service? What a crock….

  • rsaburrow Roger Aburrow (@rsaburrow) reported

    @EE how come you sent me my return package for my upgrade phone 2 weeks late and now I’ll miss the deadline as I’m in hospital caring for a suddenly dying mother and you won’t do anything to help me so now I lose my discount?! Disgusting

  • BeneathSteel Beneath A Steel City (@BeneathSteel) reported

    @EE are you having general broadband issues today I’m having issues with my broadband connection dropping out and back in

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @Ofcom When I rang @EE earlier today and on other occasions, they were unable to find my account details and they denied it but there must be a fault with there system, can you help please? I am fed up with them!!

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE Why is the signal in my area so awful? Why is your customer service so appalling? Could you sort it out!!!!!

  • harjitsingh4you Harjit singh (@harjitsingh4you) reported

    @EE called twice to customer care number both time eating nearly 25 min when someone answered call then call disconnected automatically. Very bad customer service I had today 👎

  • mhh02 james (@mhh02) reported

    @EE after explaining for the 5th time to your brain dead colleague, I give up and put the phone down, how can’t they I stand that you got a problem with a intermittent down load speed from 1.12 to 10mbs in the afternoons

  • levitated Levitated (@levitated) reported

    @EE You took 2 days to respond. An hour wasted online, an hour wasted in a phone queue, and two days for a response here. All because you closed the plan I was on and would automatically force me onto one I didn’t need if I didn’t contact you. Poor treatment for a 10+ year customer.

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE @GoogleUK Why is your customer service so dreadful? Your network coverage is no better!!!!!!!

  • RFulbirg Ronnie Fulbirg (@RFulbirg) reported

    @EE why is it i cannot get a reception anywhere, your wifi 5g is terrible