EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gillingham, Tonbridge, West Malling, Royal Tunbridge Wells, Rochester, Greenhithe, Swanley, Gravesend, Maidstone, and Dartford.

City	Problem Type	Report Time
Gillingham	Internet	15 hours ago
Tonbridge	Internet	3 days ago
West Malling	Phone	22 days ago
Royal Tunbridge Wells	Internet	23 days ago
Gillingham	E-mail	25 days ago
Rochester	Phone	29 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Mike Ziolek (@djmikeziolek) reported 2 minutes ago from Royal Tunbridge Wells, England

  The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

• 
  Emma Ongley (@EOngley) reported 10 minutes ago from Tonbridge, England

  @ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help

• 
  lorraine langridge (@lorraine_acorn) reported 12 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported 13 minutes ago from Bexleyheath, England

  Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6

• 
  N1C-B🐻💙 (@Nic_B82) reported 16 minutes ago from Bexleyheath, England

  @EE do you do the same deal in store as well as phoning the customer services??

• 
  Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported 18 minutes ago from Speldhurst, England

  @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

• 
  dazz ii am (@dazzgedd73) reported 19 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  the statistics guy jono (@Jon_UK2016) reported 26 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  Ky le (@KyzaMT) reported 26 minutes ago from Rochester, England

  @EE any reason why the data is not working???

• 
  Doyle (@droopdoggbaby) reported 29 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

• 
  Rob Cockerton (@bertie_cee) reported 31 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  Kevin Nolan (@kevinjohnnolan) reported 35 minutes ago from Dartford, England

  @EE I have never had an account that I know of so the bill fully addressed to me was a surprise

• 
  Barry mcardle (@Bjmcardle) reported 37 minutes ago from Sutton at Hone, England

  @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

• 
  Lois (@kentlois5) reported 37 minutes ago from Swanley, England

  @EE excellent 👌 customer service

• 
  Teddy (@Teddy_Nicoll) reported 37 minutes ago from Gillingham, England

  @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

• 
  Rahim Shivji (@RahShivji) reported 45 minutes ago from Gillingham, England

  I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.

• 
  Paul 🚛💨😎 (@I_am_PBK) reported 49 minutes ago from Dartford, England

  @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

• 
  Michelle Millard (@mishmashdiva) reported 49 minutes ago from Snodland, England

  @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 51 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Ben Wallace (@BenOWallace) reported 59 minutes ago from Maidstone, England

  @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charlie Thomas (@CThomas663) reported 3 minutes ago

  And then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.

• 
  Chris Fenton (@chrisfenton7) reported 4 minutes ago

  @EE I have an issue with my device. It's not listed on the repair section on the website to book a repair. What should I do?

• 
  Stacy ⚽️🐶 (@StacyD_83) reported 7 minutes ago

  @EE @EE Jus been told I have to wait while you investigate with multiple teams where my new phone is - in the meantime I’m paying for an upgrade with no new phone and have to wait while you go through a million processes? Rubbish service EE!!!!

• 
  Mark H (@markybhoy1973) reported 7 minutes ago

  @EE a lot of my apps have stopped working saying they can't be used in this country. I don't use a VPN. Is there a known issue with the network

• 
  Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported 9 minutes ago

  @EE I did. It told me it couldn't find any issues at my home address, which is true. But there are in my local town centre. It told me to "press 1 to speak to someone" but when I did, it told me to hang up and check my texts.

• 
  Polemic Paine (@PolemicTMM) reported 9 minutes ago

  This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not your. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

• 
  Ɛ (@WolfChanChimmy) reported 14 minutes ago

  @EE I can login on the website but I need the app to be able to control my broadband as it wont let me edit or do anything.

• 
  Emma (@em_doapsi) reported 15 minutes ago

  @EE customer service phone line not working so can’t get help with the migration from BT service.

• 
  Gillian McKinnon (@giframac) reported 16 minutes ago

  @Ofcom why is @EE able to suspend my phone despite asking repeatedly to set up a direct debit? Followed all their requests. Spent a whole day on the phone. Women’s refuge. Having no phone is dangerous! No one listening or doing anything! Very frustrated! 😩 please help!

• 
  Tyrone Power (@tyronepower81) reported 20 minutes ago

  @EE @EE now this has affected my credit score 😡 all because of inept advisors. The service has been so bad. I need to speak to someone I head office ASAP