EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Aylesford, Maidstone, Chatham, Rochester, Gillingham, Tonbridge, and West Malling.

City	Problem Type	Report Time
Aylesford	Internet	1 day ago
Maidstone	Internet	1 day ago
Chatham	Phone	7 days ago
Maidstone	Phone	14 days ago
Maidstone	Phone	16 days ago
Rochester	Internet	17 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  the statistics guy jono (@Jon_UK2016) reported 6 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  gillybee ☆ (@gillybee66) reported 9 minutes ago from Bexleyheath, England

  @EE Is the app down?

• 
  Karl Brocker (@THEMIND1972) reported 12 minutes ago from Stone, England

  @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

• 
  Rob Cockerton (@bertie_cee) reported 18 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Andy Baker (@AndyBakerRC) reported 19 minutes ago from Gillingham, England

  @EE is there an issue with your network as dont seem to be receiving text messages.

• 
  Drew Morgan (@Drewstoopher) reported 27 minutes ago from Maidstone, England

  Someone from @EE needs to give us a call very soon, because your in store customer service is absolutely horrifying every time and sick of being messed around and dismissed by staff. But as long as you have money every month then what do they care.

• 
  Stuart Fields (@stuartfields) reported 31 minutes ago from Stone, England

  @EE @TweetBluewater Why is the EE signal so poor in Bluewater shopping centre I can never get on 4g is been like this for weeks now #ee #bluewater

• 
  Bekah Chloe (@BekahChloe7886) reported 33 minutes ago from Gravesend, England

  @EE My partner has received a letter stating that he owes yourselves £199.92 because of lack of payment. Our local store advised him to cancel his DD as his contract had ended. He has spoken to someone on the phone who was of no help. Please advise as this is ALOT of money 😡

• 
  Brownie sports photography (@BSportsphotos) reported 41 minutes ago from Gravesend, England

  @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

• 
  stuart hobbs (@HobbsStu) reported 42 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  Matt Bourne (@MattBourne_) reported 43 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Mike Ziolek (@djmikeziolek) reported 45 minutes ago from Royal Tunbridge Wells, England

  The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

• 
  Maisie Cat - Happy New Year - Tories Out! (@maisiethetortie) reported 45 minutes ago from Speldhurst, England

  @EE is there a problem with a mast in the TN3 area of Kent please? Had no signal for three days. Thank you.

• 
  Dope Old Person 💜 🐳🦋 (@CarolynTGray) reported 47 minutes ago from Royal Tunbridge Wells, England

  @EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 50 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  lorraine langridge (@lorraine_acorn) reported 50 minutes ago from Longfield and New Barn, England

  And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

• 
  Sue Adams (@sue_adams_) reported 51 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Michelle Millard (@mishmashdiva) reported 51 minutes ago from Snodland, England

  @ninamillard @O2 Seriously warn everyone you know Ariel pretend to be @o2 to steal you and then @02 back them. They’ve basically told me tough shit! I agree go @EE

• 
  chè (@chereeesh_) reported 56 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Simon Archer (@BelvedereVicar) reported 57 minutes ago from Crayford, England

  Can I just say a massive thank you to @Ecclesiastical and @EE. After someone I was trying to help stole my mobile phone from the desk in the Vicarage study, EE sorted the blocking and blacklisting in minutes as well as proof of purchase and I already have a phone on its way!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Marshall (@Marzy1867) reported 6 minutes ago

  @EE Your complaints process was disgraceful For an agent to open/close a complaint 10 seconds apart without my consent is why we are reporting you to CISAS and ofcom. Being told what turns out to be a poor speed is sufficient enough to work from home is false representation

• 
  Darren Hammans (@DarrenHammans) reported 7 minutes ago

  @EE @nickduval That seems to be an EE issue, not a Nick issue… Hopefully he takes his business elsewhere

• 
  Paul (@insittingbourne) reported 10 minutes ago

  @ee #o2 sort out your masts near # Iwade Kent. 4hrs stuck in traffic with terrible service on both networks barely communicate either anyone. This is 2026 sort it out

• 
  oufc_sausage_rolls (@spindloufc) reported 16 minutes ago

  @EE I need to speak to technical support urgently. Cannot be solved on the app!

• 
  Eza (@14EZA) reported 16 minutes ago

  @EE it is absolutely staggering at how incompetent your company is at this point and how badly you treat your customers! Miss selling me products on multiple occasions and despite offering me a refund, i haven’t received it, and funnily enough now there is no record of my refund

• 
  Peter Vickerman (@PIV_123) reported 17 minutes ago

  @EE rubbish service app said a 40 minute wait , an hour later …….

• 
  andrew (@adrewmg) reported 18 minutes ago

  @EE I haven’t been able to use my phone since I get to Spain a few days ago. I can’t make calls or use the internet. How can I log into my account when I can’t receive the text code sent to my phone. I have never had this problem on other networks.

• 
  peter bruce🐟 (@peterbruce) reported 19 minutes ago

  @EE Just talked to Dylan who has told us the contract cant be cancelled until its been installed ! Another agent Taylor told us this morning it had been cancelled? This is shambolic. So open reach have to install fibre cable and set everything up before the pensioner can cancel?

• 
  Richard Marshall (@Marzy1867) reported 19 minutes ago

  @houseofbuck @EE Similar we installed and got 6-10mps when an agent told us we'd be able to stream and wfh on the package "sold" to us. The phone calls with and agent and senior manager were awful. She listened to the original call 1hr 15mins within 20 minutes end to wnd and declined complaint

• 
  andrew (@adrewmg) reported 19 minutes ago

  @EE It’s been over 24 hours and texts are not working.