EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Royal Tunbridge Wells, Gillingham, Sevenoaks, Maidstone, Southfleet, Chatham, Aylesford, Rochester, and Tonbridge.

City	Problem Type	Report Time
Royal Tunbridge Wells	Phone	1 day ago
Gillingham	Internet	7 days ago
Sevenoaks	Phone	14 days ago
Gillingham	Internet	14 days ago
Gillingham	Phone	14 days ago
Maidstone	Phone	14 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Emma Ongley (@EOngley) reported 37 seconds ago from Tonbridge, England

  @EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…

• 
  Dave DM Martin💥 (@davemartind) reported 12 minutes ago from Rochester, England

  @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

• 
  Teddy (@Teddy_Nicoll) reported 14 minutes ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  Rob Cockerton (@bertie_cee) reported 15 minutes ago from Gillingham, England

  @BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you

• 
  Ben Wallace (@BenOWallace) reported 16 minutes ago from Maidstone, England

  @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

• 
  stuart hobbs (@HobbsStu) reported 19 minutes ago from Crayford, England

  @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

• 
  David Robinson (@Robinson92David) reported 24 minutes ago from Swanley, England

  @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

• 
  Tony L (@TBone1170) reported 26 minutes ago from Sutton at Hone, England

  @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

• 
  lorraine langridge (@lorraine_acorn) reported 26 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Colin Dowling (@colinsplace) reported 27 minutes ago from Maidstone, England

  Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

• 
  KATEGEORGINA (@KATEELDRIDGEx) reported 28 minutes ago from Sutton at Hone, England

  @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

• 
  dazz ii am (@dazzgedd73) reported 39 minutes ago from Sutton at Hone, England

  I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 40 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Sally-anne Cole (@mrsscole) reported 42 minutes ago from Bexleyheath, England

  @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

• 
  the statistics guy jono (@Jon_UK2016) reported 43 minutes ago from Gillingham, England

  @EE Well @DPD juat lied to me on phone, couldn't be bothered to help. So EE may lose me as a customer after a decade.

• 
  Rob Cockerton (@bertie_cee) reported 46 minutes ago from Gillingham, England

  @EE one of your operatives promised me 20% discount on my monthly bill until end of February due to 11 months of very poor signal & service but todays bill is the full amount??

• 
  Anthony Mayatt PT (@BreatheFitness) reported 46 minutes ago from Sutton at Hone, England

  @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

• 
  Matt Bourne (@MattBourne_) reported 49 minutes ago from Cliffe, England

  @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

• 
  Phil (@feyipuk) reported 50 minutes ago from Crayford, England

  @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

• 
  Jason Fey (@fey_jason) reported 50 minutes ago from Bexleyheath, England

  @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adrian Shilliday (@a_shilliday) reported 4 minutes ago

  @EE - is there something wrong with the EE app. Going in circles trying to get logged in. I have reinstalled etc and same issue. See others on EE forum having issues too

• 
  Bloatee (@Bloatee1) reported 5 minutes ago

  @TomTugendhat @O2 @EE I don’t see the problem.

• 
  MJ⚡️DJ (@DJ_Mikey_J) reported 9 minutes ago

  Bad rip u lot @EE so it lets me buy the pack for less value but when u try get the better one it just gliches and wat happend to the 5£ pack u punks im leaving anyway

• 
  Tim (@TNS1184) reported 10 minutes ago

  @EE thanks i don't have access to a phone and when i go to make a claim it says the server is down to i can't proceed. also, i see i have the following EE insurance -but unsure as to whether that covers theft?

• 
  Bob B #FBPE #WATON🇺🇦 (@ElanmanS4) reported 10 minutes ago

  @EE @TomTugendhat An MP can get a response, Sabden in Lancashire EE is awful. We have moved to O2 that so far seems better.

• 
  Pauline Cullen (@PaulineCullen14) reported 11 minutes ago

  @SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??

• 
  Resetter (@Resetter2022) reported 13 minutes ago

  @EE why are you like a third works BB provider? Your app is useless. You've sent me a text message a day for as long as I can remember tell me there's an issue that will be resolved in 14 hrs. You should be refunding me months of subs

• 
  Tom Tugendhat (@TomTugendhat) reported 13 minutes ago

  I’m in Dulwich. One of the more expensive areas of London, supposedly a global city, and I’m getting worse mobile phone reception that I did in Kabul a decade ago. I pay for two contracts: @O2 and @EE and neither is reliable so I can’t work. Mobile phones are useless in vast areas of Britain and have got worse. You can never work on a train, unlike in France. But we’re spending £4.5 billion in bike lanes and crossings. This government is prioritising virtue signalling vanity projects when we need infrastructure urgently.

• 
  Charles Small (@C_Small_) reported 13 minutes ago

  @TomTugendhat @O2 @EE I've had better signal on top of a volcano in Indonesia than in parts of London with O2

• 
  Robert H (@RobertH1947) reported 15 minutes ago

  @TomTugendhat @O2 @EE On trains your only hope is to switch WiFi off and hope your roaming service kicks in.