EE

EE Outage Report in West Malling, Kent, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 01/13/2026 07:40

January 13: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Rochester, Maidstone, Gravesend, Sevenoaks, Chatham, Paddock Wood and Royal Tunbridge Wells.

Loading map, please wait...
City Problem Type Report Time
United KingdomRochester Internet
United KingdomMaidstone Phone
United KingdomRochester Phone
United KingdomMaidstone Internet
United KingdomGravesend Total Blackout
United KingdomSevenoaks Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • sue_adams_ Sue Adams (@sue_adams_) reported from Higham, England

    Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??

  • droopdoggbaby Doyle (@droopdoggbaby) reported from Sutton at Hone, England

    Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

  • KyzaMT Ky le (@KyzaMT) reported from Rochester, England

    @EE any reason why the data is not working???

  • yiddo71 Mark Gould (@yiddo71) reported from Rochester, England

    @EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

  • I_am_PBK Paul 🚛💨😎 (@I_am_PBK) reported from Dartford, England

    @EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

  • Grum90379158 The Lefthand Low Golfer (@Grum90379158) reported from Rochester, England

    @EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • chereeesh_ chè (@chereeesh_) reported from Crayford, England

    Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Fifi25H Fifi (@Fifi25H) reported

    @EE your new app update has been utter shite! Have had issues ever since and customer service are no help! 😤 🥱

  • BartonsCentreP Mr Robson (@BartonsCentreP) reported

    @EE hi, ee app says “If you make any calls over WiFi Calling while abroad you'll b charged our standard international rates. To avoid these charges turn off WiFi Calling” Surely calls made through wifi, just use the internet provided by the wifi signal? How are these chargeable?

  • GTHiles Gary Hiles (@GTHiles) reported

    @EE can someone help with the cancellation of two lines please.

  • Nickthe03078912 Nick the Greek (@Nickthe03078912) reported

    @EE this is unfair and wrong that you charge such astronomical fees for a long time customer to leave you because a company has provided me with a new phone and contract. Your upgrade fees DO NOT reflect anywhere near close to cancelling fees. Ripped off paying for air.

  • adosalove Dosa Love (@adosalove) reported

    @EE help please. My online account shows that I can have data roaming in europe at no extra charge. But I received a text when we landed in France saying I need to buy an add-on. I don't want to phone you because you will charge me for calling a non-eu number..please reply.

  • DWnorthfield Darren Williams (@DWnorthfield) reported

    @EE what’s happening with your network fault near B14 6DP? It’s been weeks

  • wickedgeekie Sophie Freiermuth ❤️ 🇺🇦 (@wickedgeekie) reported

    So @EE announces it takes 7 *working days* to help a customer with their PUK code. 7 days locked out of a sum, what the... LUCKILY I kind I had made a note of that code and retrieved it. Online folders ftw!

  • alexkf11990 Alex (@alexkf11990) reported

    @EE hi ee when am I going to hear back about having my discounts applied correctly..perks team were supposed to call last week. Customer Service has been horrid.

  • ism977 Ian (@ism977) reported

    @ThreeUK Purchased one yesterday when @EE business let me down again!

  • jaybland05 Jay Bland (@jaybland05) reported

    @PRJarvis @EE @ThreeUK Cause three never have signal lol