EE Outage Report in West Malling, Kent, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Chatham, Paddock Wood, Royal Tunbridge Wells, Maidstone, Gravesend, Rochester, Sevenoaks, Gillingham, Longfield and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Internet | |
| Chatham |
Total Blackout | |
| Chatham |
Internet | |
| Paddock Wood |
Internet | |
| Royal Tunbridge Wells |
Internet | |
| Maidstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Ben Wallace
(@BenOWallace) reported
from
Maidstone, England
@EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.
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Brownie sports photography
(@BSportsphotos) reported
from
Gravesend, England
@EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
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Tony L
(@TBone1170) reported
from
Sutton at Hone, England
@EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??
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Dave Jones
(@davemole85) reported
from
Royal Tunbridge Wells, England
Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it
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Ben Thornton
(@thornton_b) reported
from
Royal Tunbridge Wells, England
@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?
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Dean
(@gittysootie) reported
from
Crayford, England
Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
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Matt Bourne
(@MattBourne_) reported
from
Cliffe, England
@EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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mark longhurst
(@scholes1976) reported
from
Snodland, England
@EE is there any service problems.
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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Colin Dowling
(@colinsplace) reported
from
Maidstone, England
@EE 1 hour down... no broadband.... no response from @EE
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Yémisi
(@IAmYemisi) reported
from
Crayford, England
6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Ricks
(@ricksuk) reported
@TalkTalk Regarding this outage I’ve had to walk into town. Some mobile phone signal in Potters Bar has no data roaming in some areas. @EE please take note.
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Nev Dean
(@rednev2005) reported
Right had enough of the poor reception from @02 every where I go and slow role out of 5G. Might go back to @EE 🤔
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🜃PeterPumpkinEater69
(@NoRationality) reported
@EE What I meant was, I've rang 150 and spoke to 6 or 7 reps each time, all say they'll ring back, then they don't ring back. So then I have to ring again and go through it all again. Garbage customer service
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Andy Smith
(@andysmith2103) reported
@EE can someone help? Can’t text or call anyone while in Romania. I’ve texted 150 RO Romania and the text fails.
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rax babla
(@rax_babla) reported
@EE Sorry it's not still no service
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Neil Prescott
(@preccyprescott) reported
@Musicalgoose71 Its masts they should put up the @EE signal is shocking in the ne28/30 area.
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The BFR
(@bookfamilyrog) reported
Broadband down in our area of Skye since Monday 16 Jan. Rang @EE 2x & now recd message that an update due 27 Jan. Not good enough - we need the service for homeworking @scotgov @HighlandCouncil
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Ruth Larkin 💆🏻♀️
(@RLSportsTherapy) reported
@EE why have you closed my account? It was supposed to transfer to PAYG a month ago but instead all calls are now blocked and the app is blank so no online help. I am not in the U.K. so can’t call. Incompetent.
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FirstNorwich
(@FirstNorwich) reported
@jaisjoshi @EE @virginmedia Hi Jai. Are you able to confirm if this is the service toward Norwich City Centre? -Dan
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Naomi
(@letmerideaway) reported
@EE why, when my partner is trying to sort out our Internet issues (I.e we have none) does it say to text FAULT (he did) and we will have a message back within a few minutes - to have received NOTHING in over 2 hours? What is going on and will we get refunded?!?