EE outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near West Malling, England

The most recent EE outage reports came from the following cities: Gillingham, Royal Tunbridge Wells, Rochester, Gravesend, Tonbridge, Chatham, Maidstone, Shoreham, Sevenoaks, Southfleet, and Aylesford.

City	Problem Type	Report Time
Gillingham	Phone	1 day ago
Royal Tunbridge Wells	Phone	1 day ago
Rochester	Internet	3 days ago
Gravesend	Phone	6 days ago
Gravesend	Phone	12 days ago
Rochester	E-mail	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

• 
  Teddy (@Teddy_Nicoll) reported 1 minute ago from Gillingham, England

  @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

• 
  🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported 2 minutes ago from Cliffe and Cliffe Woods, England

  @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

• 
  Katie Jones (@katiejayjones_) reported 2 minutes ago from Dartford, England

  @EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media

• 
  Anna Thurman (@AnnaThurmanLDN) reported 3 minutes ago from Bexleyheath, England

  @EE I need help with an upgrade being charged more than it should be!

• 
  Lamin Fuller (@MrLaminFuller) reported 6 minutes ago from Royal Tunbridge Wells, England

  How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

• 
  Ant (@Ant_RTW) reported 6 minutes ago from Royal Tunbridge Wells, England

  @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

• 
  Luci-Ann (@lucy_anne95) reported 7 minutes ago from Rochester, England

  @EE thank you for your special offer that includes unlimited data for 5 days for £5 and 7 days for £7. I could use the offer again if it comes up. Having no internet sucks!

• 
  Angie ❤ (@MrsC118) reported 14 minutes ago from Coxheath, England

  @EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice

• 
  Yémisi (@IAmYemisi) reported 14 minutes ago from Crayford, England

  6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

• 
  Jason Fey (@fey_jason) reported 26 minutes ago from Bexleyheath, England

  @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

• 
  Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported 29 minutes ago from Bexleyheath, England

  @Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof

• 
  Sue Adams (@sue_adams_) reported 37 minutes ago from Higham, England

  Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

• 
  Lois (@kentlois5) reported 42 minutes ago from Swanley, England

  @EE EE gives good customer service...unlike other companies I could mention

• 
  Ben Wallace (@BenOWallace) reported 43 minutes ago from Maidstone, England

  @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

• 
  Poppy Jeffery (@BBCPoppy) reported 43 minutes ago from Maidstone, England

  @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

• 
  Katie Jones (@katiejayjones_) reported 45 minutes ago from Dartford, England

  @EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company

• 
  @RS (@rs_hole) reported 46 minutes ago from Pembury, England

  @SeasideChris @IsThatPL @EE £89 down to £36 with Vodafone.

• 
  Andy Betts (@abetts2022) reported 50 minutes ago from Stone, England

  Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

• 
  lorraine langridge (@lorraine_acorn) reported 53 minutes ago from Longfield and New Barn, England

  @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

• 
  Doyle (@droopdoggbaby) reported 56 minutes ago from Sutton at Hone, England

  Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bryan Steers (@steersb) reported 2 minutes ago

  @EE Ffs you no comprende English, the 150 helpline is "temporarily unavailable". ******* Ai response ****

• 
  Derek (@DerekAllan61) reported 4 minutes ago

  Obviously I @EE don't give a flying **** about customer service

• 
  Zak ₄₄ (@ZRuns0nCoffee) reported 4 minutes ago

  @EE It’s to do with GFast. Why are you allowed to break contract and cut my service to a quarter to what I’m getting now? Can you imagine if I asked that about price or ending my contract early? This is now allowed. How can I take this further?

• 
  peter wilson (@wilsonpeter48) reported 6 minutes ago

  @EE To get through walls we pay you companies millions of pounds but you won't take responsibility for rubbish signal

• 
  Cool Kid2342 (@Cool__kid2342) reported 6 minutes ago

  @EE I'm not gonna give names or details cause i know they have a job to do, however your door to door sales people need in the spiel to say i'm not interested, as someone who doesnt mind a chat to these people, i feel bad for just closing the door on them.

• 
  Nathan Pope (@nthpopee) reported 7 minutes ago

  @EE How is your service so unreliable for a company worth billions !!

• 
  Kev (@vpharm) reported 8 minutes ago

  @EE Lymington staff said no phone account could be opened in my home address unless bank card is registered at my address. Theyre ALLOWING A FRAUDSTER TO USE MY HOME ADDRESS! They wont name the bank so I can call the bank to say Mrs Susan Burne is a fraudster etc! Refused to help

• 
  Ryan Messer (@RyanMesser23) reported 8 minutes ago

  @EE I’m unable to update my address it just says “We can’t show your address here right now Please come back later when we’ve fixed things” Is there a known issue??

• 
  Alan Roberts (@AlanRob68902430) reported 12 minutes ago

  @virginmedia @RA0307J your scammers everyone has seen how you operate and where find for those practises how many peoples credit file did you irrevocable damage for late payment of a phone bill?, I've been a virgin media customer since its inception as " Blue yonder" I have just terminated my contract and put here in text " come collect your router" I'm disabled and won't be going anywhere to post it back to you take this as LEGAL NOTICE of the same, now I've moved fully to @EE unlimited tarrif and using my s26 ultra as my hotspot currently have a film on TV and using my tablet via said hotspot, virgin scammers are finished.

• 
  kelefc79 (@kelefc79) reported 13 minutes ago

  No signal in work. Nottingham. Sort it out @EE