EE Outage Report in West Malling, Kent, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (42%)
-
Phone (31%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near West Malling, Kent, England
The most recent EE outage reports came from the following cities: Maidstone, Coldblow, Chatham, Rochester, Gravesend, Gillingham, Sevenoaks, Bexleyheath, Dartford and Paddock Wood.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Phone | |
| Coldblow |
||
| Chatham |
Internet | |
| Rochester |
Phone | |
| Gravesend |
Phone | |
| Rochester |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Malling, England
Latest outage, problems and issue reports in West Malling and nearby locations:
-
Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE Please feel free to help as I still without mobile data, my payments are all up to date, no SIM cards, unable to activate any eSIMS as it keeps needing to send an activation code, but I have nowhere for it to go to! This is becoming farcical…
-
Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee
-
The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Ok but please explain how I can cancel my current contract and then get EXACTLY THE SAME contract for £20 a month less? And with a brand new phone?
-
Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
-
Ky le
(@KyzaMT) reported
from
Rochester, England
@EE any reason why the data is not working???
-
Sue Adams
(@sue_adams_) reported
from
Higham, England
Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.
-
Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
-
Karl Brocker
(@THEMIND1972) reported
from
Stone, England
@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain
-
chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
-
Rob Cockerton
(@bertie_cee) reported
from
Gillingham, England
@BBCWatchdog please do you have a contact as I have a major issue with @EE and after hours talking to them and even constantly hanging up on me, I’m at my wits end with there terrible customer care. Thank you
-
Dave DM Martin💥
(@davemartind) reported
from
Rochester, England
@EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....
-
Emma Ongley
(@EOngley) reported
from
Tonbridge, England
@ee this is becoming somewhat ridiculous…I have no way of contacting you except via here as you have deactivated my SIM cards for no reason and I have no phone. This is a matter of urgency please help
-
Jason Fey
(@fey_jason) reported
from
Bexleyheath, England
@EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !
-
Rahim Shivji
(@RahShivji) reported
from
Gillingham, England
I was in @EE gillingham this morning, browsing over the phone collection. The gentleman's customer service and persistence was very good... i didn't leave with an upgrade however, it was nice to have some banter with the sales person.
-
Dope Old Person 💜 🐳🦋
(@CarolynTGray) reported
from
Royal Tunbridge Wells, England
@EE It wasn't a problem once I left for work, and there appears to be no problems this morning thanks
-
Angie ❤
(@MrsC118) reported
from
Coxheath, England
@EE I'll never upgrade with you ever again! #DPD are a disgusting useless company and you won't take ownership of the transaction. My transaction was with you not dpd!! #awfulcustomerservice
-
The Lefthand Low Golfer
(@Grum90379158) reported
from
Rochester, England
@EE Price rises are starting to take the piss now! I can cancel my contract and get EXACTLY the same contract with yourselves again for £20 a month less… How exactly does that work??
-
Mark Gould
(@yiddo71) reported
from
Rochester, England
@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!
-
Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
-
Paul 🚛💨😎
(@I_am_PBK) reported
from
Dartford, England
@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben
(@Benji__89) reported
@EE I have only received 1 part of a 2-part order yet you have emailed saying both have been delivered. It won’t let me track on DPD either. Please help!!
-
Lisa Harding
(@sketchlisa) reported
@EE do you ever answer the phone? Your service is appalling!
-
chloè💖
(@chlowalsh_) reported
@EE is the app somewhat down? I am trying to transfer an eSIM from one phone to another and I am unable to do it
-
🖤
(@Manc__75) reported
@EE Still down going into the 3rd day! Work from home kids are off school and no internet…good times
-
Mark Griffiths
(@Macca3lions) reported
@EE your signal is utter shite
-
Lisa Harding
(@sketchlisa) reported
@markjh68 @EE Just cancel your direct debit. That’ll get them to call you back
-
Lisa Harding
(@sketchlisa) reported
@EE please can someone phone me who can help rather than spend large amounts of the call saying nothing or replying ‘2 secs’ all the time. Long time customer who is now going to cancel
-
Makhpia-Sha
(@beardandbanter_) reported
@EE Would I have to call and raise the complaint or would you do that for me?
-
Sir Bob
(@BobtheRed1) reported
@EE Worst Company I’ve ever had the misfortune to deal with for customer service. I cannot believe the level of incompetence I’ve been exposed to. Fault No. VOL055-4775071301886
-
🖤
(@Manc__75) reported
@ee feeling me they have until the 9th to fix an issue…erm why cant you just fix it now 🥴