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EE Outage Report in West Malling, Kent, England

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The latest reports from users having issues in West Malling come from postal codes ME19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 05/02/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (25%)

    Phone (25%)

  3. Total Blackout (20%)

    Total Blackout (20%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: West Malling, Kent, Chatham, Maidstone, Rochester and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Malling Phone
United KingdomKent TV
United KingdomChatham Phone
United KingdomMaidstone Internet
United KingdomChatham Internet
United KingdomRochester Internet

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • stuartfields Stuart Fields (@stuartfields) reported from Stone, England

    I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • gittysootie Dean (@gittysootie) reported from Crayford, England

    Oh what joy paying for the pleasure and expense of having a EE 5 g mobile phone then look at the signal on the screen and it says 3G eeer something thing is wrong here @EE

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!

  • davemartind Dave DM Martin💥 (@davemartind) reported from Rochester, England

    @EE I have a rcs chat messages issue on a s21+, it's not verifying. @SamsungUK say I need a new sim card? It eas working on the current sim car in that handset can you get a techy person to help please.....

  • nourishworkplce 🙋‍♀️Nourish the Workplace - Kimberley Evans (@nourishworkplce) reported from Cliffe and Cliffe Woods, England

    @EE Nope, no time frame given. And considering we have been waiting since the end of Nov for this I think this is awful customer service. Maybe we should switch provider this Nov to someone who fulfills their promises to their customers?

  • lorraine_acorn lorraine langridge (@lorraine_acorn) reported from Longfield and New Barn, England

    @EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    @EE 1 hour down... no broadband.... no response from @EE

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • BSportsphotos Brownie sports photography (@BSportsphotos) reported from Gravesend, England

    @EE your network has been overly poor for the past 5 days without wifi it never works in the day and I missing calls from my doctor and other things that are important. Not happy.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • Robinson92David David Robinson (@Robinson92David) reported from Swanley, England

    @EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day

  • TBone1170 Tony L (@TBone1170) reported from Sutton at Hone, England

    @EE so how comes you guys aren't extending signal coverage to Ackers Fold, Wigan, WN7 4BQ the cell coverage is pathetic. And their about to hike another 400 homes that side

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have been speaking with your colleagues for days on end. The trouble and issues you have caused out of the simplicity of an early upgrade is atrocious. You have taken two payments from me, double the amount owed, and if you do not return it then you are stealing.

  • Teddy_Nicoll Teddy (@Teddy_Nicoll) reported from Gillingham, England

    @EE I have had shocking customer service with ‘issues’ after ‘issues’ with your system, taking multiple (pending) payments, talking of reverting a plan because it’s not working your end when it is mine!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • amydotx Amy 🌷 (@amydotx) reported

    @EE my data will not work no matter how many times I turn my phone off and on again etc, winding me up now. I have service but data won't get past H+ ... Please help?

  • slaminlad peter robinson (@slaminlad) reported

    @EE And none of them said that I could go into a shop and get a replacement Sim card with photo ID. You said you’re very busy at the moment I think the word you used was extremely, I’m not surprised if it takes for members of staff and the people in the shop to resolve a simple issue

  • daddysfemboy femboi (@daddysfemboy) reported

    @EE @AntJack81 mm I wonder why you're busier than normal. Maybe because the wifi keeps going down YET there was no actual post about it?

  • kieranac_ Kieran C (@kieranac_) reported

    @EE I am having issues logging into the My EE app. Can you help with this please?

  • ahj321 ahj321💙standing with 🇺🇦 (@ahj321) reported

    @EE Went into Mum’s care home today to help her to cancel her phone contract as she isn’t able to use it anymore. I want to thank the person I spoke to on 150, he made it so easy, I wish other organisations I’ve dealt with during Mum’s could have been so helpful. Thank you.

  • MissPJane Natalie (@MissPJane) reported

    I’m on my fourth credit check with @EE in two weeks all because @DPDgroup_news failed to send me tracking info for my new phone. This has been **** up upon **** up.

  • sarahwhit1582 sarah whitfield (@sarahwhit1582) reported

    @EE Well😡🤬 I am so angry with the service I received from yourselves! £100 per month and I deserve the poor customer service I received and patronising tone! Awful! Thanks to EE I have been without a phone for 10 days and guess what, you’ll still charge me full line rental. 🤬

  • GGWilliams72 Gareth Williams (@GGWilliams72) reported

    @EE yet again another bill “Error” by you! Over charged by £70.55. Staff on the phone, clearly unable to help and simply repeating themselves over and over in the hope you’ll get bored and hand up! Appalling service from you 2nd month in a row!

  • NikiLawson1 burdage (@NikiLawson1) reported

    @EE I put in a formal complaint re EE allowing google play purchases of £480 over 2 months. Each transaction seconds apart. I was told my complaint would be investigated. Nothing since. Not a word. Yet a black mark on my credit score. Useless absolutely useless. Do not use

  • hartland_jason Jason Hartland (@hartland_jason) reported

    @EE Well I have been into store and the cheapest sim only is £15 !! Also have to ring up to discuss possible refund of Kay two months as my son didn’t get the text as not using his sim abroad ?? Can you help with this ? Can’t believe you can send a letter out to confirm ??