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EE Outage Report in West Malling, Kent, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Malling, Kent, England 12/30/2025 05:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Malling, Kent, England

The most recent EE outage reports came from the following cities: Chatham, Paddock Wood, Royal Tunbridge Wells, Maidstone, Gravesend, Rochester, Sevenoaks, Gillingham, Longfield and Swanley.

Loading map, please wait...
City Problem Type Report Time
United KingdomChatham Internet
United KingdomChatham Total Blackout
United KingdomChatham Internet
United KingdomPaddock Wood Internet
United KingdomRoyal Tunbridge Wells Internet
United KingdomMaidstone Internet

Community Discussion

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EE Issues Reports Near West Malling, England

Latest outage, problems and issue reports in West Malling and nearby locations:

  • BBCPoppy Poppy Jeffery (@BBCPoppy) reported from Maidstone, England

    @nick_pope @EE @scb31 I spoke to EE earlier this week, they said a mast has no power supply, and because of our proximity, the signal isn’t switching to another mast (so you have to walk up the road for signal) and that engineers have been on site all week and still haven’t worked out the issue 😭😭😭

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Sutton at Hone, England

    I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE how do I cancel my contract. Due to an ongoing issue with coverage. I have spoken to your call centre let's not go into that. I live in Carshalton in Surrey. However its not getting resolved so I would like out thank you. It's been over a year now no end in sight.

  • colinsplace Colin Dowling (@colinsplace) reported from Maidstone, England

    Morning @EE . Any idea when the broadband will be working in the Maidstone area. It went down at 10am.

  • Ant_RTW Ant (@Ant_RTW) reported from Royal Tunbridge Wells, England

    @EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

  • djmikeziolek Mike Ziolek (@djmikeziolek) reported from Royal Tunbridge Wells, England

    The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

  • scholes1976 mark longhurst (@scholes1976) reported from Snodland, England

    @EE is there any service problems.

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Sutton at Hone, England

    @EE Thanks-Ashleigh. I've been with you guys for a decade which I know amounts to nothing. Hate complaining. It's not so much the fact that the service is poor it happens I just wanted someone to meet me half way. He ho #MerryChristmas

  • thornton_b Ben Thornton (@thornton_b) reported from Royal Tunbridge Wells, England

    @EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

  • MattBourne_ Matt Bourne (@MattBourne_) reported from Cliffe, England

    @EE It’s been resolved now. Spoke to one of your phone agents who was able to resolve the issue.

  • KATEELDRIDGEx KATEGEORGINA (@KATEELDRIDGEx) reported from Sutton at Hone, England

    @EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!

  • BelvedereVicar Simon Archer (@BelvedereVicar) reported from Crayford, England

    @minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.

  • HobbsStu stuart hobbs (@HobbsStu) reported from Crayford, England

    @MillwallDolbs2 @EE @Samsung @vodafone @O2 @3MobilesShop @tescomobile When u sort a mobile bill ask about the 15% discount offer. Got my 11 with unlimited data calls and texts £61 a month. Not a bad deal

  • JDecruz10 Jamie Decruz (@JDecruz10) reported from Sutton at Hone, England

    Although it’s not top of my priority list at the moment... @EE is there a reason my phone signal is really poor and I am unable to make outgoing calls 📞

  • BenOWallace Ben Wallace (@BenOWallace) reported from Maidstone, England

    @EE have had an awful signal all day from EE yet no outages shown on EE signal checker? Can you confirm if there are issues in Kent.

  • davemole85 Dave Jones (@davemole85) reported from Royal Tunbridge Wells, England

    Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • IAmYemisi Yémisi (@IAmYemisi) reported from Crayford, England

    6 months free Disney plus If you are an O2 customer 😭.. @EE all you know is to increase my phone bill 😒 cant wait to change networks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SHOSKY1 SHOSKY (@SHOSKY1) reported

    @Garethbowz @OwlFarty1 Hi @EE can I cancel my internet Gareth just ruined it

  • TLinks69 Tracey (@TLinks69) reported

    @EE Will it arrive tomorrow or Sunday as if not be at work Monday. If can come by Sunday please amend order, if can't then please cancel order. Sorry to be a pain.

  • AdamT69 Adam (@AdamT69) reported

    @_NickEvans @EE Managed to get it down to Ofcom Guidelines in the end

  • freddiecase Freddie Case (@freddiecase) reported

    I just find it bonkers how many god awful and utter pointless adverts there are. Why is no one sense checking these? Latest minging ad is @EE shaving some bloke on a mountain.

  • It_aint_eez_eh abi (@It_aint_eez_eh) reported

    @EE hi are their signal issues at them moment around Bedfordshire? None of my calls are connecting. Tried to call my dad and it wouldn't connect and said I'd dialled the wrong number...

  • XZed1000 XyZed1000 (@XZed1000) reported

    @EE all afternoon when I try to call anyone I get network busy. The only way to contact anyone is via internet app. This is in Glasgow area.

  • eccles52 seades (@eccles52) reported

    @EE Joined on Tuesday this week, yes talked and chatted. Get different answers from different people, wait a week, wait a month, wait 3 months. If a wait is really required, why? It also must be made clear if this is the case and it’s not. My wife activated the service after 3 days

  • falamgir Furqan Alamgir (@falamgir) reported

    FYI: There is an issue with the mobile networks at the moment. Where people are getting calls from random numbers. Confirmed with @EE

  • eccles52 seades (@eccles52) reported

    @EE Why don’t you make it clear to new customers who join you because you support the cellular Apple Watch that you won’t actually let them set up the watch service with you? My daughter has a shiny new watch she can’t use without her phone. Shocking waste of time

  • HippoGriffinus Griff the Invisible (@HippoGriffinus) reported

    @ee how on earth does anyone rearrange a delivery of a phone with you guys when you "help"line is an infinite loop of things I don't want and a recorded message telling me how unusually busy you are?