EE Outage in Speldhurst, Kent, England

@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

Customer Loyalty definitely isn't a thing anymore @EE. Called them this afternoon and couldn't price match on an upgrade. Once my other contract is up I'll definitely be moving it

@EE Hi Linzi, so if I’m going to start paying for this from October what’s the latest I can cancel and not be charged please??

@EE Hi, I have the 3 month free trial of BT Sport. If I cancel today (I’m only 1 month in) will I still have access to the channel for the next 2 months?

@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

@EE @nick_pope You are penalised for loyalty. Service providers will always try everything to keep you, but it will often be once you’ve made the decision to move. I had no less than. 5 calls from @virginmedia when I cancelled my contract. That. Ship. Sailed!

@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

The @EE mast in central #TunbridgeWells has been down since 3am last Wednesday. C’mon EE, this isn’t rocket science! Get it sorted.

How shit are @Apple and @EE had a new phone sent to me because mine was stolen and they send me a faulty phone!!!!

@EE Haven’t changed my phone yet. Just moved over for better quality service and value for money.

@EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely

@EE been trying for days but on hold an hour plus. 4g down, could you contact to resolve. Thanks

Your phone upgrade prices are stupid. It’s a ******* phone. £71 a month for a ******* mini. Leg it @EE

@EE absolutely disgusted with the service I’ve received from you. Completed a 2 year contract in November and called to cancel my co tract, stating that I didn’t want to carry my number to another network. Shocked to find that you have charged me over £70 for Dec and Jan.

@JosephGreentree @sonyxperia @EE You can backup your phone still by pulling the menu down from the top of your screen and select the settings cog

@JosephGreentree @sonyxperia @EE Will that fix it?

@TrickyTreesDave @sonyxperia @EE Absolutely bloody ridiculous, from both of these companies. Why wasn't this properly tested before pushing out. Now ive got to factory reset - to fix their piss poor judgement.

@EE We had issues with this prior a couple of years ago and they could find no fault the three times they came out and then the fourth time the guy figured out the problem. I’ll see how it goes tomorrow. I just don’t want to have no internet

@Funkablu @EE EE has better network connection tho, is the tesco one a 3 year contract too

@EE online upgrade, before confirmation says 24hrs delivery, once paid I receive an email saying we will try to deliver within 14 work days, then get a text saying insurance on current handset is cancelled so no cover for potentially 2 weeks very poor currently looking elsewhere

@EE do you want a customer from @O2 I’m may be tempted to switch