EE Outage in South Ockendon, Borough of Thurrock, England

@EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

@EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

@EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿

@EE just got off the phone from retentions. Awful service and attitude from your staff! Loyalty certainly doesn't pay. Will be leaving after nearly 30 years and will be taking my families 5 plans too...

Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

EE has been moving mad lately . My signal is so disgusting @EE please sort it out

@EE any reason why the data is not working???

@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

I am so gutted I can’t watch @WestHam all thanks to @btsport and @EE when I pay £15 a month for a service and now I can not log in because my BT ID no longer works and get told I have to wait 72 hours for it to be sorted. Absolute Joke. 😡😡😡😡

Hi @EE Could you please tell me where I should send a complaint to. Sold a cheaper deal only to find that it no longer supports my data sharing sims. No help on the phone, told to go to the store, also no fix there. Family been with you for 15 years, service not what it was.

@EE How do I permanently turn my voicemail off? I’ve text VM off to 150 numerous times and even spoke to your customer services who said they had also deactivated it, but every time someone rings me and I don’t answer they somehow manage to leave a voicemail! Most annoying.

@EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

@EE went into your Hempstead Valley store today to look at new phones shame the customer advisor was more interested in playing mobile poker than serving people!!

@stacelouise7 @EE Call up EE customer service. Your number can be changed over the phone.

YOU ARE SO BAD @EE

Half in the morning (target mara pace +10- 20%). Then back to @EE. Hopefully get it fixed or cancel my contract. I'm a lorry driver, I can't exist without Google maps and such.

My head is battered. Changed to @EE 4 days ago, did everything tech support said, been back to the shop twice, got a different SIM card, still no mobile data. Can only get internet over wi-fi. Spent last few hours reading about APN settings and watching YouTube vids. Nope. Wtf?

@EE and @VodafoneUK are having a competition to see who's worse ATM. EE's been down in my area since November and Vodafone a rocking a solid 1Mb/s. With neither looking like they intend on fixing their issues. Good job I'm not paying a combined £70 p/m for these services then.

@EE bit suss my internet goes down and my speed drops weeks before my contract ends , currently running below Minimum Guarantee but the lines appeared to close before 8pm as advertised

@EE my broadband seems to be fixed, but i still want to know if i can turn this feature off. i don't want to be redirected to a router page whenever there's an internet outage

And a second time a new SIM card sent out first class post by @ee that hasn’t turned up #socallednumber1 @MarcAllera why is your company so ****

@EE Hi, My issue was not resolved and no one called me back from the Support team.

@EE I’m trying to log in to pay my final bill & getting an error message? Is there a problem with your website?