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EE Outage Report in Carshalton, Greater London, England

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The latest reports from users having issues in Carshalton come from postal codes SM5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Carshalton, Greater London, England 03/02/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Carshalton, Greater London, England

The most recent EE outage reports came from the following cities: Carshalton, London, Hounslow, Hammersmith, Stratford, City of London, Croydon, Poplar, City of Westminster, Beckenham, Southwark, Camden Town, Barking, Thornton Heath and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCarshalton Wi-fi
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomHounslow Internet
United KingdomLondon Total Blackout
United KingdomHammersmith Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

  • ICEMAN2372 BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • sparkyjm1974 Jason Miller (@sparkyjm1974) reported from City of London, England

    @EE you can’t ignore the issue where your apparently not paying land owners in TN29 Kent, it will not go away.

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • sparkyjm1974 Jason Miller (@sparkyjm1974) reported from City of London, England

    @ee @TheSun @DailyMirror @DailyMailUK @KentishExpress @Telegraph EE are apparently not paying their wayleave agreements and therefore their customers are without service but paying for it

  • AviatorDavid David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • Jrake93 Jake (@Jrake93) reported from Croydon, England

    @manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK @EE 12 days still have the same issue....

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • SaffaJohn John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • Lgandara93 Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • HeadshotsDaniel Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England

    @malmborg Damn it... I thought that was bound for an @ee billboard!

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Camberwell, England

    @EE Data speed is very slow sometimes less than 5Mb/s

  • rustykidneys A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England

    @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DrewDko MrD (@DrewDko) reported

    @EE EE don't help, they keep you on chats for over 5hrs for a well documented known fault

  • donnaymclancy 𝕯𝖔𝖓𝖓𝖆𝖞 𝕮𝖑𝖆𝖓𝖈𝖞 (@donnaymclancy) reported

    @EE I beg you enable conference calling on your network! 😩 Massively inconvenient when it's something I need for work. It's caused issues for me today. Hope the feature returns soon!

  • AndieT31 Andie Billingham (@AndieT31) reported

    @EE your website is absolutely shocking! Trying to get a new phone, click on the icon, nope! Sorry there is a problem with that page, trying clicking the link below only for it to state the same thing! Stupid website!

  • TheShinn Mᴀᴛᴛ Sʜɪɴɴ (@TheShinn) reported

    @EE I am in Turkey, added EU roaming to my plan before I left UK and I have no 4G Internet connection. Currently using hotel WiFi but not happy. Can someone tell me what's happening and why I'll be charged for a service I'm not receiving?

  • DebbieCF_UK Debbie Frayne (@DebbieCF_UK) reported

    @EE @EnglandFootball I contacted tech support & they reported an issue on the mast & that your area service checks hadn’t been updated.

  • ahmed1_shaik Shaik (@ahmed1_shaik) reported from Stratford, England

    @EE i want to cancel the phone insurance please let me know how?

  • YouSpoonyBardd Gary (@YouSpoonyBardd) reported

    @EE Hi, she's still having no luck getting it sorted and still can't make or receive calls, and now she's having issues with her texts as well, she's asked if I can see if I can get someone to email her but don't know where or who I'd talk to

  • fify_s yup (@fify_s) reported

    @EE you are the worst network known to mankind. The fact that your useless employee Gavin from the technical team @EE disconnected my line, although my bill is paid-whilst in a foreign country & I’m being harassed by men. I need you to cancel my contract Asap, once I’m back!!!

  • MohamedAbdulwa Mohamed Abdulwahab (@MohamedAbdulwa) reported

    @EE I’ve been with T-Mobile for 20 years which became EE and Vodafone offered me me better deal than EE for iPhone 14 pro max. EE provide a good service but terrible in retaining loyal customers

  • MichelleD_85 β̣̣̥αбϕϑσℓℓ (@MichelleD_85) reported

    @EE is there a way I can cancel my paired plan for my Galaxy watch please? I know longer have it. TiA