EE

EE Outage Report in Carshalton, Greater London, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Carshalton come from postal codes SM5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Carshalton, Greater London, England 04/18/2025 15:55

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Carshalton, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, London, Tower Hamlets, Islington, Ealing, Poplar, Lewisham, Southwark, City of Westminster, Paddington, Camden Town, Stratford, Holborn, Hampton and Carshalton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon E-mail
United KingdomTower Hamlets Phone
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomEaling Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • sxcmitha Salima Chitalya Mitha (@sxcmitha) reported from Islington, England

    @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • HiraNav Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE The building I work in high up it's ok but outside o street level terrible service calls and SMS

  • kIaudiagorska 🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • PhilHutchins91 Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • bosswhitta David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

  • TrevBenton79 Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!

  • Alsyamate Alan Davey (@Alsyamate) reported from Camden Town, England

    @EE my signal in the nw32qg area Hasn't worked properly for weeks a basic SMS message takes for ever to send it's not the best network as kevin bacon recs is it #nothappy #EE

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BowlandCottage Bowland Cottage (@BowlandCottage) reported

    @EE I need help with my router when I will be going abroad as last time I went it would not let me use the SIM card. My route is a huawei router what do I need to do for next time abroad.

  • _janners J (@_janners) reported

    @EE outrageous ee has no broadband help when it goes down .. unless the fault is between 8am-9pm???? Why has my broadband stopped working after midnight ? I never watch tv this late but I’ll be watching now every night to see if this is the usual ?!!! #raging

  • 7omby terry mitchell (@7omby) reported

    @EE is terrible here at the moment

  • miss_robinson86 Cassandra Robinson (@miss_robinson86) reported

    The @ee store in Leicester is the absolute worst!

  • firesafeFSM Paulflames (@firesafeFSM) reported

    @EE any chance of ever being able to actually talk to someone on the phone about my account? Absolutely shocking customer service.

  • andyburns81 Burnsie (@andyburns81) reported

    @EE after 22 years and 3 lines one one contract with absolutely no issues on my part I am appalled by the fact that after I made a complaint, 3 weeks ago, I have yet to receive any response at all. So I will be taking my business elsewhere. #awfulcustomerservice #loyalcustomerlos

  • nevilledastur Neville Dastur (@nevilledastur) reported

    @EE Called 150 which led to the text service. Note there are replies to my post on isitdown and others have had engineers out who find no physical problem

  • millis_mikey Mikey Millis (@millis_mikey) reported

    @EE my 4G this afternoon and evening has been terrible - is there any faults in the area?

  • Paul_Dell Trotter'84 (@Paul_Dell) reported

    Hi @EE 👋 I’ve been eligible to make a standard phone upgrade on my contract for about 18 months. However, your monthly prices for a new device are seriously high, especially for a long term customer. Is there any flexibility in your prices?

  • MagicSky_UK Nick Francis (@MagicSky_UK) reported

    @EE keep raising with support, get no definitive answer. On Pixel 6 Pro. More often than not got 100% 5G signal strength, but No or very slow Data. Why doesnt phone autoswitch to 4G? If at that time swap sim over to my old 4G phone, get full speed data??..... #ee #5g #pixel6