EE outages and service status in Ashtead, England

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ashtead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ashtead, England

The most recent EE outage reports came from the following cities: Woking, Shepperton, Mitcham, East Molesey, Croydon, Wandsworth, Feltham, Epsom, Caterham, Hounslow, Warlingham, Purley, and Redhill.

City	Problem Type	Report Time
Woking	Phone	17 hours ago
Shepperton	Total Blackout	5 days ago
Mitcham	Internet	6 days ago
East Molesey	Phone	7 days ago
Croydon	Internet	8 days ago
Croydon	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

• 
  Nick Swan (@MrNickSwan) reported 3 minutes ago from Richmond, England

  @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

• 
  James (@jfkent93) reported 4 minutes ago from Wandsworth, England

  Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

• 
  Tania Hinds (@TaniaTells) reported 4 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  Jimmy (@jimmyb01) reported 15 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  James C Green (@jamesCgreen93) reported 20 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 23 minutes ago from Richmond, England

  @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

• 
  Lady Vix Seaxman (@VixSeaman) reported 26 minutes ago from Richmond, England

  Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

• 
  🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported 29 minutes ago from Richmond, England

  @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

• 
  paul massey (@mass1976p) reported 33 minutes ago from Kingston upon Thames, England

  @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

• 
  Dan Dad 🔶 (@DanGinBrown) reported 35 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Dell Smith (@HowardDellSmit1) reported 37 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Mark Newman (@Mark_BeerArt) reported 39 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 43 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  Mike T (@MikeT72336576) reported 44 minutes ago from Horley, England

  @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

• 
  Lucy Callis (@lcallis) reported 46 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Adrian Bradley (@adebradley) reported 47 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Teresa Walsh ● (@teresaspost) reported 47 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  ponkysue (@ponkysue2) reported 47 minutes ago from Hounslow, England

  @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 54 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Olanrewaju Owode ❁ (@owodeone) reported 58 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  鬼萃香 OniSuika (@OniSuika) reported 2 minutes ago

  @EE just following up on the month of constant outages, in my area that your own service checker says hasn't been serviced since 2021. It's still happening, it's still terrible, and I'm still waiting until the 27th for a fix, after I was lied to about the last "fix" other week.

• 
  Tabs (@tabadash) reported 4 minutes ago

  @EE I thought that too, but unfortunately the delivery doesn't appear there&I still can't access any PIN. I'm a bit at a loss now because I'm uncomfortable with phone calls, yet that's the only solution I've been given. I'd really appreciate any help.

• 
  David (@David297819311) reported 4 minutes ago

  @EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.

• 
  @thedrmike.bsky.social (@The_Dr_Mike) reported 11 minutes ago

  **** you @ee that's best part of an hour I've wasted trying to view my bills, look at upgrade options - phone & broadband but you website is so shite at loading pages, or not as is the case I'm now exploring other providers options - poor customer service extends to your website

• 
  Now you see me (@ladysowandsow) reported 12 minutes ago

  @EE are there service issues today? The WiFi keeps dropping out and the service status link in your website isn’t working either..

• 
  Bigpiz Official Page (@bigpiz_) reported 12 minutes ago

  @EE Called 150 already. Got nowhere. So here we are publicly. £25 plan, £137 bill, £4/minute to Jamaica with zero warning. Your customer service team couldn't help. Maybe your social team can?.

• 
  Chris (@chris2905621) reported 13 minutes ago

  @EE How can people vote you the top of mobile rating 25 years running, I'd vote you bottom!! You do not reply to messages, disgusting service!!

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 15 minutes ago

  @EE WHERE'S MY BROADBAND? It's been months now and I'm still using your awful 4G hub . You've got until the end of August then I'm leaving. I'll also cancel my phone contract out of shear spite.

• 
  JT (@What_JT_Thinks) reported 19 minutes ago

  So @WeAreOpenreach have lost my neighbour's consent form twice and totally refuse to provide an explanation to @EE or me on what is going on. There is no way of contacting them or complaining, and no consequence for providing dreadful service, ordered fibre in May, still nothing

• 
  Lucinda Brown.XRP (@cindyb1953) reported 21 minutes ago

  @Aaron96simpson_ @EE I’m actually thinking about going with Starlink, my contract with EE is up in September, I’m paying nearly £39 pm for a service that is pitifully slow. But the real kicker? They are offering new customers £24.99 pm. 🤨