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EE Outage Report in Ashtead, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ashtead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ashtead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ashtead, Surrey, England 01/26/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ashtead, Surrey, England

The most recent EE outage reports came from the following cities: Ashtead, London, Merton, Southwark, Fulham, Wandsworth, Croydon, Shepperton, Guildford, Hounslow, Beckenham, Mitcham, Woking, Richmond and Purley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomMerton E-mail
United KingdomSouthwark Internet
United KingdomLondon Phone
United KingdomFulham Phone
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Ashtead, England

Latest outage, problems and issue reports in Ashtead and nearby locations:

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • vinesack Joe Wadsack (@vinesack) reported from Wandsworth, England

    I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

  • whiskey_soaked_ Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • MattBondVocal Matt Bond (@MattBondVocal) reported from Camberwell, England

    In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

  • nikihutchinson Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • OzmaLionheart MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • okumephuna Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England

    @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

  • duffshan Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • teresaspost Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • Praeceps69 Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • knolanuk Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dantheman19970 dan (@dantheman19970) reported

    @Swigoden @EE I would cancel your order and go to vodafone they treat they customers a lot better @VodafoneUK

  • Alex88332602 Alex (@Alex88332602) reported

    @EE my broadband is down still and also my data allowance is wrong when I log into my account. Considering I joined you 2 days ago it’s not looking good

  • DhaalSoup H (@DhaalSoup) reported

    Does anyone know if there’s a way to access old iphone logs for incoming calls you’ve received in the past year? Any help would be appreciated! @EE

  • ionaselig S.e.l.i.g. (@ionaselig) reported

    @EE why does your 4G signal keep dropping out 😭 wfh with a EE phone and 4GEE home router is killling me today - I’ve lost 4 hours! Vodafone working fine... 😒

  • sarahk4s Sarah Kirwan (@sarahk4s) reported

    @EE you network is clearly not fit for purpose. Four in my house on this network and all four the same. Shocking!

  • AAPLfanboy Tim Hawkins (@AAPLfanboy) reported

    @EE as you are the self proclaimed UKs ‘best network’, why is coverage so poor in North Cornwall? Specifically Trevose Head and @MotherIveysBay where the signal is virtually non existent?

  • iaminiquity88 David Alford (@iaminiquity88) reported

    @EE not sure what's going on. Had huge issues trying to get EE broadband, kept being told openreach were rejecting. Got numerous emails now confirming installations for three different dates with different prices and not sure what's happening. Can anyone tell me what's going on?!

  • 1RBS2 R (@1RBS2) reported

    @EE send me a bad boy deal and let’s get it cracking

  • kirstymarie1401 Kirsty Robinson (@kirstymarie1401) reported

    @EE I have just paid my phone bill but two payments have been taken. I have sent a direct message and sent proof. Please can you help?

  • ludo1983 Mike H (@ludo1983) reported

    @EE Evening, can someone get in touch about an issue with BT sport please