EE Outage Report in Horley, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Horley, Surrey, England
The most recent EE outage reports came from the following cities: London, Purley, Leatherhead, Coulsdon, Crawley, Edenbridge, Warlingham, Horsham, Dorking, Balcombe, Epsom, Reigate, Cobham, Caterham and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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StefanJamesLudlow...
(@stefanjl15) reported
@tescomobile @EE I've spoke to a few other colleagues tonight who have said exactly the same as me and that they can't wait to leave either. It's quite obvious that we're paying for a service that you simply can't provide but still advertise as having 99% coverage
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Russ Simpson
(@UncleRags) reported
@EE @xerscot It's simply because EE are ******* ****
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Shahzad Maqbool
(@ShazMaq) reported
Absolutely disgusted with the way ur advisor treated me @EE, told me he was warning me even tho I wasn't swearing or shouting.. Refused 2 help, or let me speak 2 a manager and refused 2 open a complaint. Is this how u train ur staff? I feel like taking my mobile elsewhere now.
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Dan Spurr
(@danspurr) reported
@EE I’m currently getting no data service on my phone. Been like this since this morning… can you assist?
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Damon Allan
(@DamonAllan107) reported
@EE hi, my partner and I both are not getting any phone signal or internet, only wifi? In EH54 - any idea why?
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Tudor Times
(@thetudortimes) reported
@EE Any update on broadband outage at NP26?
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#LapisLazuli
(@Sasha_saffron) reported
@EE It didn’t help, it made it worse. It went from 96% battery life to 90% after the latest update and I usually leave updates a few days before installing as well.
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Kaelen
(@Kaelen08764451) reported
@EE I would like to know why my phone won’t let me send messages when I have unlimited texts and service I even tried messaging 150 to check my date and it won’t send
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Dr Emma Tonkin
(@emmatonkin) reported
Hm. Power just went out briefly @yoursse. Also, mobile net now says 'no mobile data service: temporarily turned off by your operator' (hi, @EE). Someone tripped over the power cord? :)
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Dr Sir Captain Lord Ergo QC
(@SniersMoregut) reported
@TimboBagginses @richiecoys @EE No idea I’ve had BT fibre for years,literally never had an issue After all it’s their infrastructure- most of the newer brands just rent space