EE

EE Outage Report in Horley, Surrey, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horley, Surrey, England 12/15/2025 18:30

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horley, Surrey, England

The most recent EE outage reports came from the following cities: Epsom, London, Crawley, Reigate, Cobham, Caterham, Redhill, Coulsdon, Purley and Horsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomEpsom Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • andy_alcock Andrew Alcock (@andy_alcock) reported

    @EE Hi, my wifi has gone down, do you know of any issues in the DL16 area or anything I could try to give it a kick start?

  • BrendanTaylor87 Brendan.J.Taylor (@BrendanTaylor87) reported

    @EE For an extra £100 a year per customer?? Sounds like you’ll have plenty left over for the Christmas party too!!! Daylight robbery

  • WhoCare43722410 Who Cares....😴🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@WhoCare43722410) reported

    @EE putting up phone contracts by 14.4% from March, another big company ripping off there loyal customers. Grabbing every peeny at every opportunity. Not even a great service, constant problems. #ripoffBritain #Ripoff #ee

  • LaliqueTheGeek 𝕷𝖆𝖑𝖎𝖖𝖚𝖊🦇 (@LaliqueTheGeek) reported

    @CraftConnor1 @DaveTait176 @EE Well, just as expected, I DMd them, and they can’t do anything. So what exactly are they doing for people who are struggling to pay their bills? Nothing. Best network my arse, when my contract is up, I will definitely be moving over to someone else, might check out Vodafone

  • flowerfuhl anna🫶🏼 (@flowerfuhl) reported

    @EE hi, i ordered a sim as i’m switching from o2 to ee and bringing my phone number along. i did all the steps right in the PAC code, but on recieving my sim it has a different number on the back. help!

  • toldyouchlo chlo🫶 (@toldyouchlo) reported

    @EE my wifi hasn’t been working for hours now, your text gurus have been saying the same thing everytime. please help!

  • AmeliaGibson Amelia Gibson (@AmeliaGibson) reported

    @EE can you help me please? My Uncle died over Xmas and we need to sort out his accounts / change the payments to ensure my Grandma can still use your service. Hard to do online as he didn’t have an online account.

  • actino Paul Davison (@actino) reported

    @EE @AngharadSmart broken for me too

  • LaliqueTheGeek 𝕷𝖆𝖑𝖎𝖖𝖚𝖊🦇 (@LaliqueTheGeek) reported

    @EE I spoke to someone on your webchat and they said there is nothing they can do to help?

  • martinius88 Martin Wiles (@martinius88) reported

    @EE are there problems with home broadband at the moment? Mine is disconnecting every 5/10 minutes.