EE

EE Outage Report in Horley, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Horley come from postal codes RH6.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horley, Surrey, England 03/02/2026 10:35

March 02: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horley, Surrey, England

The most recent EE outage reports came from the following cities: Horsham, London, Crawley, Horley, Banstead, Balcombe, Purley, East Grinstead, Dorking, Epsom, Redhill, Coulsdon, Leatherhead and Ashtead.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham E-mail
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Watsonboi714 Shaun watson (@Watsonboi714) reported

    @EE So because of multiple issues on your end I have to keep calling and getting no further with this issue? I’m considering just ccnaelling my contract at this rate as it’s been so long and multiple times let down by EE

  • jayneuner Jay Neuner (@jayneuner) reported

    @EE Hello - I am looking to access my My EE account online to manage billing, but it seems to be down. Can you confirm if there are broader system issues, or if this may be an issue with my account specifically?

  • PKMNTrainerEevs PKMN Trainer Keiron (@PKMNTrainerEevs) reported

    @EE Having major problems with my broadband, I'm in LE12 area. Any issues reported recently?

  • ViXenTallulah86 Victoria Elizabeth (@ViXenTallulah86) reported

    @EE Yes, and i only stayed with ee because i never had any problem with internet until now. I just want to know when its going to be fixed and not be lied to by openreach constantyl.

  • 1jordanhall Jordan (@1jordanhall) reported

    Let me cancel my comtract. You ***** @EE

  • CodyWrightxx Cody (@CodyWrightxx) reported

    How long is @EE going to be down for because I need to sort my phone asap

  • DTAl1928 DT Al 🚚 (@DTAl1928) reported

    @DavieTommo84 @VodafoneUK @EE No. It is on the o2 network but it's a lot slower . A way to explain it using EE is on their 4g network...EE have cheaper contracts on their network that are restricted to 60mps. If you pay more you get their proper 4g service which is basically double.speed 4g....

  • userGC_ GC (@userGC_) reported

    @EE I know pal. As I said I've called then several times and spoken to them already. If you can't help me at all, just say

  • NiallMcNally84 Niall McNally (@NiallMcNally84) reported

    @harry74545215 @EE They sell phones so there hardly gunna get 100’s off Sony I have heard there being slowly restocked when they have enough to meet there demand then they will go live and be available ,making 250 consoles available each time is damaging there customer relations if people miss out

  • scottishmum94 Jeanna sally (@scottishmum94) reported

    @EE are you guys closed? Broadband been down all day and no one is answering