EE Outage Report in Horley, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Horley come from postal codes RH6.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at EE
EE is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Horley, Surrey, England
The most recent EE outage reports came from the following cities: London, Horsham, Crawley, Horley, Banstead, Balcombe, Purley, East Grinstead, Dorking, Epsom, Redhill, Coulsdon, Leatherhead and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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Matty
(@Matty_a93) reported
from
Crawley, England
@EE is your network down right now? My phone has stopped receiving texts/data
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lucie Kelsall-Pitchford
(@Ms_Kelsall) reported
@EE I’m having some trouble hearing calls and can only hear the caller on loud speaker. As my phone is about a month old, can I take it in to a store to be looked at?
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Mark
(@MarkInWine) reported
@EE hi EE question! My contract runs out in 4 months but I want to add another contract to my current account! My current contract is iPhone but I also want a Samsung! Can I cancel my current one at the end of the 4 months when it runs out or am I tied into both contracts!?
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Amy💙
(@absolutelyamyyy) reported
@EE It’s when I’m connected to wifi. I’ve just tried using mobile data and that seems to be working now. Thank you for your help
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Dawn Powell
(@DawnLizPowell) reported
@EE Is there a problem with EE in South West London? My broadband keeps dropping out.
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m a g i c 🔦 t o r c h
(@mesolithicguy) reported
@EE No just received it, my wife has all the details, In her name so I have to wait for her now which won't be until tonight Find it strange this happens when many people are buying online instead of going into the shop ...seemed an obvious fault and not because of delivery damage
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Barry Whenman
(@clachanlodge) reported
@EE @btsport I'm trying to register with My EE, but I keep getting an error: "Oops - The service is temporarily unavailable"
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Lia Renkes
(@LiaRenkes) reported
Very very unhappy with the extremely inconsistent information and poor customer service I’ve experienced from @EE this past week.
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Edu Isidio
(@EduardoIsidio) reported
@EE please.....i need to reactivated my number with you. I live in Brazil. Help me.
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shakti
(@ShaktiSounds) reported
@EE is your service down in Cannock area? WS12 postcode
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Dawn Powell
(@DawnLizPowell) reported
@EE OK thanks. Suspect the real solution is wait until it stops being randomly annoying when you're trying to work.