EE outages and service status in Horley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Horley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 10, 7:25 PM GMT+1.
- Internet (79%)
- Phone (14%)
- Wi-fi (7%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 14: Problems at EE
EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Horley, England
The most recent EE outage reports came from the following cities: Crawley, Leatherhead, Redhill, Epsom, Purley, Caterham, Horsham, Horley, Banstead, and Balcombe.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley
|
Internet | 4 days ago |
|
Leatherhead
|
Internet | 6 days ago |
|
Leatherhead
|
Internet | 7 days ago |
|
Leatherhead
|
Internet | 7 days ago |
|
Crawley
|
Wi-fi | 7 days ago |
|
Redhill
|
Internet | 15 days ago |
Nearby cities with recent reports
3 recent signals
2 recent signals
Community Discussion
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EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙 (@Boizey) reported from Epsom, EnglandContract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.
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Siânnah Scopes (@ScopesSiannah) reported from Crawley, England@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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steve mitchell (@mitch250681) reported from Horsham, England@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Andrew Dacre (@AndrewDacre) reported from Crawley, EnglandHi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Tim F (@TimboBagginses) reported from East Grinstead, England@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Hazel 🥸 (@BurnzyH) reported from Redhill, EnglandAnyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Kevin84 (@turvey84) reported from Crawley, EnglandWhat a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Allen Horrod (@AllenXL) reported from Horley, EnglandVery disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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Jon Turner (@jon_turner276) reported from Whyteleafe, England@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Christine Taylor (@acroliths) reported from East Grinstead, England@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Chris (@Stallios76) reported from Crawley, England@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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paula long (@slex_542865) reported from Leatherhead, England@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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cal 👑 (@FrenzyWalker) reported from Horsham, England@EE my broadband is down when it was only installed 2 days ago!?
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SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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Laura (@115thDream_) reported from East Grinstead, England@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Allen Horrod (@AllenXL) reported from Horley, England@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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brighton (@brighton_2019) reported from Crawley, England@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Reza Mohammady (@RezaMohammady_M) reported@EE Why are you not answering now ? Or this is just a bot to keep people busy? I want to know why I will be charged for the device I have already paid, including interest cause you have put that on a contract which you sent me a letter too late to cancel ?
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Polemic Paine (@PolemicTMM) reportedThis is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not yours. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.
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Tobes (@theGrimey) reported@EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).
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CHT (@PrometheusCHT) reported@PolemicTMM @EE Truly awful company.
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Stephen Allen (@JesusLuvsYooh) reported@EE Same problem with different browser. Likely wifi IP block, out of mobile data (used up during new house move) cannot use that. Ive had pages not loading, spinning wheels and all sorts this week, hoping it was known issue for everyone and fixed soon, but seems not🤔 what to do..
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Steve, not Frank. (@WoodUksparky137) reported@superpaddiepads @sassycassyL @EE I’ve never minded paying for the phone monthly, because the contracts used to run side by side. Now you pay longer for the phone.
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Colette Aitken (@ColetteDeanie) reported@EE For the second time in a week my EE tv mini box would not turn on properly with the remote. This is appalling! If I could cancel my contract I would but I’m tied into you until July 2027
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Tmos Monstrocity (@TmosMonstrocity) reported@suzycoos @redpillb0t @EE I could tell you horror stories about comcast cable. I was a loyal customer for 10 years, until they started fake billing me, then because I refused to pay for their wrongful billing they started adding late fees, I about cussed them out. I went down there and pulled a full grade A karen meltdown. They took me over to a "supervisor" and she looked at every one of my bills, fixed the error and removed all the late fees. I paid my bill and canceled service. F these pos companies.
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Brian Slater (@BrianSlater1976) reported@EE Shocking service today had to buy a 24 hour pass on EE WiFi to have some form of connection today. Would suggest a refund before I have to log a complaint .
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AM (@itsmeitsmeandy) reported@CooperativeBank @EE is @EE one of your customers ? or is this just another case of rich establishment sticking together against the poor little nothing man ?