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EE Outage Report in Horley, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horley, Surrey, England 01/01/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horley, Surrey, England

The most recent EE outage reports came from the following cities: London, Edenbridge, Warlingham, Crawley, Horsham, Dorking, Balcombe, Epsom, Reigate, Cobham, Caterham, Redhill, Coulsdon and Purley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomEdenbridge Phone
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MrCalzLDN Cali (@MrCalzLDN) reported

    @EE @Tango5_sec I’m having the same issues here. But having no signal service what so ever on my mobile

  • ammarhb87 ammar_b (@ammarhb87) reported

    I want to cancel my contract @EE but no one has been responding on chat since yesterday. Very frustrating.

  • nikita_dedik Niki De 🦄 ∞⃝.∞🦋@ (@nikita_dedik) reported

    @EE @EE and yes, this is in relation to cancelling the useless paired watch plans, I guess cancelling is the lowest priority for your customer support team?

  • AkeelaAhmed Akeela Ahmed MBE (@AkeelaAhmed) reported

    @EE I’ve already messaged on the app, I was supposed to be put in touch with a guide from noonish, we already texted HELP to 66033 at 13.13 and haven’t received a call back. We are suppose to be receiving a power cable since last night. You need to fix this issue and get on with it.

  • 1971wilko shaun (@1971wilko) reported

    @EE I tried online and couldn't find it. It's not in the Data and Roaming part. Mind you, the EE website is truly awful, slow and buggy.

  • brroookee B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported

    @EE sick of your generic responses and abysmal “customer service” (if you can even call it that!) I’ve been trying to get in touch for 3 days. The app never connects to a guide, no one on twitter can access accounts to help, and I have laryngitis so can’t call 150… SORT IT OUT😡

  • AkeelaAhmed Akeela Ahmed MBE (@AkeelaAhmed) reported

    @EE hi it’s been over 24 hours and the broadband is not working. We would like a refund for having to pay for WiFi elsewhere locally and for not being able to use steaming services. This is not the first time and I’m minded to complain to the regulator. Thanks

  • DerpyMcSquirtle Antony Catton 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇭 (@DerpyMcSquirtle) reported

    Hey @EE my router is still like this since I got home from work last night, I’ve checked the wiring, restarted it and factory reset it numerous times to no avail. How can I contact you to look into this problem and book an engineer??as I have no internet at all at the moment 😔

  • paulclayton76 PC (@paulclayton76) reported

    @EE your MK store is a joke! Twice been in & the wait to even get an acknowledgment that your waiting is non existent. Made an appointment for 10am this morning. Waited 20 mins for someone to say hello. Walked out. Cancel request incoming!!

  • paulclayton76 PC (@paulclayton76) reported

    @EE Was looking to upgrade both phones. Now looking to cancel! Truly awful service.