EE Outage Report in Horley, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Horley, Surrey, England
The most recent EE outage reports came from the following cities: London, Crawley, Balcombe, Horsham, Purley, Leatherhead, Coulsdon, Edenbridge, Warlingham, Dorking, Epsom, Reigate, Cobham, Caterham and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
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| London |
Wi-fi | |
| London |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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fintan Pritchard
(@natnifp) reported
Was a loyal customer for 4 years, and what appears to be a leak at @EE has ruined their rep for me. Been a week nothing solved, almost time to write an @Ofcom complaint because friends and family are just as worried about their data after watching what happened to me.
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Torron-Lee Dewar BCA
(@TorronLeeDewar) reported
@TrowsdaleGary @EE I've noticed EE have overcharged us on multiple occasions. They can never justify the overcharge whenever they're asked about it.
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Callum Jenkins
(@CallumJ63382235) reported
@EE Hi Holly, I only had an E-Sim unfortunately. I did manage to borrow someone’s phone to call your technical help that said they would activate the sim. I waited 24 hours for it to activate but still no luck. I have ordered an American SIM card so I can get in touch on Friday!
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David Hodgson
(@dahodgson) reported
Hi @VodafoneUK I’ve just moved over to you from @EE (job change, not choice). Any chance someone could nip round to their office and learn about decent network coverage?
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Nav Chatha
(@navchathaa) reported
I’ve had the worst ever experience with @EE insurance…i would not recommend
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Keith Pates
(@KeithCP2) reported
@EE You just sent me a text about what is available I need to pay a bill nothing else I can't do it by text as the keyboard on phone still not working yet Thanks Keith
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James Meadows
(@Jhmeadows80) reported
@EE Help, no service in Worplesdon GU3 3PQ, working from home no internet and no 4G. Please can I understand when it will be fixed
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Lee Friend💫
(@LeeFriend74) reported
EE customer service were very helpful. Glad that I'm with them. @EE
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fintan Pritchard
(@natnifp) reported
While @EE Customer services phones + texts my old number (told not to use and imminently being disconnected) via a new number to ask what's wrong. Meanwhile gotta wait another 2 days because @EE is horrendously understaffed and on hold via email, media and phone.
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Keith Pates
(@KeithCP2) reported
@EE I received a bill from you yesterday and I am trying to pay on 360 or on 150 on the phone but it is not giving me the option to pay the bill I did not know about as you never told me please arrange for me to pay this bill Thanks Keith