EE Outage Report in Horley, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Horley come from postal codes RH6.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Horley, Surrey, England
The most recent EE outage reports came from the following cities: Horsham, London, Crawley, Horley, Banstead, Balcombe, Purley, East Grinstead, Dorking, Epsom, Redhill, Coulsdon, Leatherhead and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Wi-fi | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun watson
(@Watsonboi714) reported
@EE So because of multiple issues on your end I have to keep calling and getting no further with this issue? I’m considering just ccnaelling my contract at this rate as it’s been so long and multiple times let down by EE
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Jay Neuner
(@jayneuner) reported
@EE Hello - I am looking to access my My EE account online to manage billing, but it seems to be down. Can you confirm if there are broader system issues, or if this may be an issue with my account specifically?
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PKMN Trainer Keiron
(@PKMNTrainerEevs) reported
@EE Having major problems with my broadband, I'm in LE12 area. Any issues reported recently?
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Victoria Elizabeth
(@ViXenTallulah86) reported
@EE Yes, and i only stayed with ee because i never had any problem with internet until now. I just want to know when its going to be fixed and not be lied to by openreach constantyl.
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Jordan
(@1jordanhall) reported
Let me cancel my comtract. You ***** @EE
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Cody
(@CodyWrightxx) reported
How long is @EE going to be down for because I need to sort my phone asap
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DT Al 🚚
(@DTAl1928) reported
@DavieTommo84 @VodafoneUK @EE No. It is on the o2 network but it's a lot slower . A way to explain it using EE is on their 4g network...EE have cheaper contracts on their network that are restricted to 60mps. If you pay more you get their proper 4g service which is basically double.speed 4g....
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GC
(@userGC_) reported
@EE I know pal. As I said I've called then several times and spoken to them already. If you can't help me at all, just say
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Niall McNally
(@NiallMcNally84) reported
@harry74545215 @EE They sell phones so there hardly gunna get 100’s off Sony I have heard there being slowly restocked when they have enough to meet there demand then they will go live and be available ,making 250 consoles available each time is damaging there customer relations if people miss out
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Jeanna sally
(@scottishmum94) reported
@EE are you guys closed? Broadband been down all day and no one is answering