EE outages and service status in Horley, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Horley, including 0 direct reports.
- The most common problems reported in this area mention Phone and Total Blackout.
- Phone (67%)
- Total Blackout (33%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Horley, England
The most recent EE outage reports came from the following cities: Dorking, Crawley, Leatherhead, Redhill, Epsom, and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking
|
Phone | 20 days ago |
|
Dorking
|
Phone | 24 days ago |
|
Crawley
|
Total Blackout | 28 days ago |
|
Crawley
|
Internet | 1 month ago |
|
Leatherhead
|
Internet | 1 month ago |
|
Leatherhead
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
-
paula long (@slex_542865) reported from Leatherhead, England@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
-
Allen Horrod (@AllenXL) reported from Horley, EnglandVery disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
-
Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
-
Christine Taylor (@acroliths) reported from East Grinstead, England@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
-
Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
-
Allen Horrod (@AllenXL) reported from Horley, England@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
-
Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
-
Chris (@Stallios76) reported from Crawley, England@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
-
Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
-
Kevin84 (@turvey84) reported from Crawley, EnglandWhat a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
-
Richard Doré-Boize 🏴 💚💚 & 💙🤍💙 (@Boizey) reported from Epsom, EnglandContract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.
-
Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
-
SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
-
brighton (@brighton_2019) reported from Crawley, England@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
-
Laura (@115thDream_) reported from East Grinstead, England@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
-
Hazel 🥸 (@BurnzyH) reported from Redhill, EnglandAnyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
-
Karen Alford (@KarenA_69) reported from Whyteleafe, England@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
-
kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
-
Andrew Dacre (@AndrewDacre) reported from Crawley, EnglandHi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
-
Sammy jo (@tink1806) reported from Felbridge, England@EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Sally Finestone (@SallyFinestone) reported@EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.
-
Football Mill (@FootballMill) reported@EE How do I report a case of fraud with you? Basically there is this company that are charging me a fortune each month but are not providing the services I signed up for. For example viewing my bill or trying to use this companies website or app is impossible. I feel like I have had my pants pulled down and my *** spanked by this company. The company is you, you bunch of *****.
-
Andy Brodie (@andy_brodie) reportedIf that was really you calling me @EE, then you need to stop promoting terrible security practices. If you call someone up unsolicited and then trigger a PIN on a text to the same mobile THAT I DIDN'T ASK FOR, then that just looks like a fraud. Was it you, or not?
-
stephen (@n0b0dy1280) reported@EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request
-
liam moisey (@liammoisey2) reported@EE got a complaint about a sale person is it normal for them to ask for **** and take cigarette butts out of an ash tray ?
-
Ade-Olusegun (@OlusegunAdekun4) reported@EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.
-
LadyBlues The question is always Cui Bono? (@Ladyblues666) reported@TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.
-
Lynette Linton (@LynetteLinton) reported@EE I need help from a human please. I’m in Mexico and need to buy a roaming pass and nothing is working.
-
Paula m (@PaulaRossi47) reported@EE I was given pak code in EEstore it was awful got told they could not compete with sky so you lost me
-
ZŁOTÓWA ***** *** (@KingArtAT) reportedI hate @EE . It’s the worst network right now. I can’t wait for my contract to finish.