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EE Outage Report in Horley, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horley, Surrey, England 01/31/2026 08:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horley, Surrey, England

The most recent EE outage reports came from the following cities: London, Leatherhead, Crawley, Redhill, Ashtead, Balcombe, Horsham, Purley, Coulsdon, Edenbridge, Warlingham, Dorking, Epsom, Reigate and Cobham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLeatherhead Internet
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBizNiz82 Niz (@TheBizNiz82) reported

    A word of warning for anybody thinking about joining @EE. #EE are not 'the nation's fastest network provider' and certainly don't provide the most 4G coverage where I live in Stockport. Their suggested work around 'Turn on WiFi calling as we don't guarantee coverage indoors'

  • MissHellsBells1 Helen Sheridan 💙 (@MissHellsBells1) reported

    Shocking service from @EE, engineer came round yesterday said he couldn’t fix the problem & would arrange for someone else to come out.he didn’t so called @EE this morning a very ‘nice’ man said he would sort the problem,get an engineer to visit tomorrow & call me back. So far

  • chris_c1982 Chris C (@chris_c1982) reported

    @EE I am having signal problems with my phone since last night I keep restarting my phone but signal keeps going between 4g and no signal at all

  • iamindisingh Indi Singh (@iamindisingh) reported

    @VodafoneUK why not cut out the waste and let me speak to the 3rd party directly. Or if everything has a DIY approach why not save me some money and create a self service portal. Ridiculous that it’s still not sorted. Call @EE and say can you switch on VM and it’s done! No Faff!

  • Grantybhoy93 grant (@Grantybhoy93) reported

    @EE Yes but I was told 3 weeks ago at time of purchase of a new contract that I would have a ps5 as part of account just waiting for stock .. but never told it was subject to availability.. was told when they come back in stock I would receive one ... custom will be going else where

  • sweetieb37 Beverley Johnson (@sweetieb37) reported

    @EE Hi I need my phone replaced asap, I've been having problems with it for the past year.

  • AMothersSon Nur (@AMothersSon) reported

    @EE do you guys even know how to treat customers? I had a manager on the chat who couldn't explain your flawed system after cancelling an order and I was told to wait in the chat, 5 minutes later he ended the chat because he didn't know what to say. Goodbye to you guys.

  • Paul72503943 🤜Adventures of Paul🤛 (@Paul72503943) reported

    @EE when will we get 5G in Southampton uk the 4g signal here is bad enough

  • MissHellsBells1 Helen Sheridan 💙 (@MissHellsBells1) reported

    No call. My internet was supposed to be switched on last Friday. Looks like I’ve made a mistake going with @ee. I am not going through the BH weekend with no internet. Not good customer service and you seem to employ liars! Sort it now please 😤

  • LYiasemides Lisa Yiasemides (@LYiasemides) reported

    @EE At some point in the last 2 hours my SIM has stopped working. I can't make or receive calls or texts. Please can you advise me how I can get in touch? I don't have a landline either. Btw I tried the three problem fixes suggested in your FAQs but nothing changed.