EE

EE Outage Report in Horley, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horley, Surrey, England 01/08/2026 10:00

January 08: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horley, Surrey, England

The most recent EE outage reports came from the following cities: London, Leatherhead, Coulsdon, Crawley, Edenbridge, Warlingham, Horsham, Dorking, Balcombe, Epsom, Reigate, Cobham, Caterham, Redhill and Purley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sophielongart SOPHIE LONG ART (@sophielongart) reported

    @M08970728 @EE Shocking customer service 🙄

  • AndyWatson97 Andy Watson (@AndyWatson97) reported

    @EE hi I have the new iPhone 13 and decided to get the. Swappable benefits but I’m having trouble activating the music, I’ve spoke to apple and they say it’s due to an issue with you guys ? But how do you have my Apple ID? Or are you just linking this to my email account you have

  • Gazby77 Gary Chapman (@Gazby77) reported

    @EE App not working and not accepting payments, so don't start harrassing me for payment because your useless systems are sub standard.

  • Chris_cfr_Hyde Chris Jones (@Chris_cfr_Hyde) reported

    @StuLittle1972 @EE You mean deansgate Manchester?? Wow that is then really bad as I thought mcr city centre had superb coverage... 🧐

  • brypie04 ɮʀʏքɨɛ (@brypie04) reported from Tarves, Scotland

    @EE I recently upgraded my contract to a 5G SIM only deal. I'm unsure whether I should be receiving an actual new SIM card in the post (5G enabled?) or my account has just been upgraded on the network side so I use the same SIM but get the 5G coverage?

  • Chris_cfr_Hyde Chris Jones (@Chris_cfr_Hyde) reported from Manchester, England

    @StuLittle1972 @EE That's ridiculous... Is it all networks near you like that or just ee??... How do you deploy is it radio or phone? We have bad areas in Nwas area but our phones seem to work OK no matter what the signal

  • architectom89 T.P. Smith (@architectom89) reported

    @EE is there a network outage? My 5G is completely down, and I have no mobile signal.

  • coxythemagpie leighton NUFC (@coxythemagpie) reported

    @EE online chat not working, so I have sent a DM

  • abidslife Abid (@abidslife) reported

    @EE @EE I ordered Samsung fold z 512gb green as upgrade. Was meant to come 2 days ago but still not have it.. been told it’s in checking phase… worst lies I’ve heard!!!! #lies #poorservice #donotbuy

  • BillyGGibbons Billy Gibbons (@BillyGGibbons) reported

    @VodafoneUK You guys are useless. Endless mobile data problems for months, then you reset my services 2 days ago and I get normal speeds. Now no Internet AGAIN! I hope @EE can deliver constant speeds. Goodbye you liars.