EE outages and service status in Horley, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Horley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 18, 8:32 AM GMT+1.
- Internet (75%)
- Wi-fi (13%)
- Phone (13%)
The latest reports from users having issues in Horley come from postal codes RH6 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Horley, England
The most recent EE outage reports came from the following cities: East Grinstead, Crawley, Caterham, Horley, Epsom, Westerham, and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 East Grinstead
|
Phone | 6 days ago |
|
Crawley
|
Internet | 11 days ago |
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Crawley
|
Internet | 12 days ago |
|
Caterham
|
Internet | 17 days ago |
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Crawley
|
Internet | 22 days ago |
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Crawley
|
Wi-fi | 22 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Laura (@115thDream_) reported from East Grinstead, England@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Christine Taylor (@acroliths) reported from East Grinstead, England@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Siânnah Scopes (@ScopesSiannah) reported from Crawley, England@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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steve mitchell (@mitch250681) reported from Horsham, England@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Matty (@Matty_a93) reported from Crawley, England@EE is your network down right now? My phone has stopped receiving texts/data
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Sammy jo (@tink1806) reported from Felbridge, England@EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely
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Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙 (@Boizey) reported from Epsom, EnglandContract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
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Andrew Dacre (@AndrewDacre) reported from Crawley, EnglandHi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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Chris (@Stallios76) reported from Crawley, England@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Allen Horrod (@AllenXL) reported from Horley, England@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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paula long (@slex_542865) reported from Leatherhead, England@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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brighton (@brighton_2019) reported from Crawley, England@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Allen Horrod (@AllenXL) reported from Horley, EnglandVery disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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Hazel 🥸 (@BurnzyH) reported from Redhill, EnglandAnyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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mṽsh (@shikariunite) reported@Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?
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Phil Newsom (@Newsom_13) reported@EE I've been a customer for years, I ask for help and get none. What's going on? You used to be so helpful
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Wendy Beech-Ward (@wendybeechward) reportedJust had a terrible customer service experience with @EE. Shame that a formerly good customer focused company is so now so bad.
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Graham : A Star Wars Story 💙 (@whoisgraham) reported@VodafoneUK just had brilliant support from Mohamed in tech support. Gives me some confidence coming in new from @EE 👍
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Mike Tipping (@mdtipping) reported@EE Thanks for letting me have the Samsung Galaxy Buds4 Pro for just £1. Shame you say dpd tried to deliver them when they never actually received them and cancelled the order and now cannot reorder as the voucher code has already been used!
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Sarah Grimshaw (@SarahGrimshaw_x) reported@EE I have already done this twice, both times it stopped working within 15 minutes of ending the call. I’d like to know if our next bill will reflect 3/4 days of no service? Currently having to use family members hotspot when they visit.
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Darren Alexander (@Alexander220517) reported@EE @birthdaycakexo The whole country’s the same, Inverness, Angus and Dundee area… when I went down to England it was the same. Service providers know yet they keep panning the customers off with the same bullshit. The uks infrastructure is a joke and it’s not going to get better
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• (@Sswbcv) reported@TiernanRichmon1 @EE Help me get oneee 🥺🥲
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Louise Faulkner (@L_Faulkner1) reported@EE mobile phone bill has additional charges x 3 from other companies but no info whatsoever on what these are - help please?
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Martin Elliker (@MartinElliker) reported@EE Thought you might like an update- the engineer attended and ran his tests - I was told the test indicated I was getting 350 mb download speed - I said that’s not what I’m signed up to I’m signed up to minimum1.3GB - so not even close - The engineer said I have to contact EE they can sort it from their end - I just felt like laughing at him - so I contacted EE and tests were run I even managed to run a speed test myself - and guess what we got an increased speed of 930 mb/s still way short of what I’m supposed to get - and it was agreed that the fault still existed - fast forward to 17:40 this evening and so get a text saying everything should now be ok - great I thought so I turned off the router and restarted it as I was told to do in the text - and wait for it - what a pile of 💩 it’s not fixed in fact I’m now only getting 850 mb/s - so the fault hast been corrected and I’m once again having to pay for a premium service which is worse than the BT service so was advised to change away from - Once again lie after lie after lie - I want this sorting - I want someone more senior to contact me and explain this whole thing through - and tell me the truth - why am I paying for something I’m not getting !!!!