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EE Outage Report in Horley, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horley, Surrey, England 01/27/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horley, Surrey, England

The most recent EE outage reports came from the following cities: London, Ashtead, Crawley, Balcombe, Horsham, Purley, Leatherhead, Coulsdon, Edenbridge, Warlingham, Dorking, Epsom, Reigate, Cobham and Caterham.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rmaxmac Mrs MM (@rmaxmac) reported

    @EE absolutely shocking EE coverage this w/e laughing at the tv adds boasting about coverage..can’t even send an email!!! I have 6 x EE accounts, terrible service!!!! #westscotland

  • Booth82Ian ian booth 🌈🏳️‍🌈 (@Booth82Ian) reported

    @EE WiFi has been really bad since yesterday. So it’s a basic weekend.

  • KatieHcom Katie (@KatieHcom) reported

    @OpenreachHelp Hello, you are the provider for our @EE broadband. Internet has been down in the CM1 area for approx 4 hours. The green light on the router was flashing, now it’s a steady yellow. The LOS on the wall box is red. Have restarted it a few times but still the same.

  • BekiniBottom I have many names (@BekiniBottom) reported

    Hey @EE just wondering why you say I can upgrade early with no fee due to the “loyalty reward” and yet still want to charge me £99? Crazy! Help????

  • haydynwhateley Haydyn Whateley (@haydynwhateley) reported

    @EE I can’t wait to come back to EE, I changed to Vodafone and it was a big mistake. I can’t even make a call, never mind browse the internet! @VodafoneUK #Vodafonedown

  • KelsterWelster Kelly (@KelsterWelster) reported

    @EE Can anyone help? I can't actually call you as I have no mobile signal (I'm with you)for the past 6 months (previously reported and you can't explain it)whereas it used to be perfect & now my wifi is shocking. Going down SEVERAL times a day. Not ideal when working from home.

  • AutismKeynes Autism Milton Keynes (@AutismKeynes) reported

    @EE it was activated via your press one services said so sent a push notification. can you just refund us as we have to go to a wifi hotspot to get the forms to sue you and fill them out. @ee can only converse via legal channels. owing to horrendous customer services.

  • mw_thfc MW (@mw_thfc) reported

    Thanks again to @EE for the phone service and mobile data going down for the whole day in Weston. No chances to get any work done today. Brilliant!

  • Ed_UKation Ed (@Ed_UKation) reported

    @pedroadelino @EE EE are a network of above average list prices, but they offer a lot of deals. Three UK are a network of low list prices but potentially less discount. To be honest, no UK network has high SIM only prices vs what some countries pay. They're all fairly reasonable.

  • One_Lung_Amy Amy McConville 💙 (@One_Lung_Amy) reported

    @EE My mobile signal has been incredibly low all day. After turning airplane mode on and off it goes back up for 2-6 mins approx before dropping again. I’m in W13 and I reported it hours ago but I’m fed up now – is it an issue with my handset or phone mast?