EE

EE Outage Report in Horley, Surrey, England

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The latest reports from users having issues in Horley come from postal codes RH6.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horley, Surrey, England 03/20/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horley, Surrey, England

The most recent EE outage reports came from the following cities: London, Caterham, Crawley, Purley, Horsham, Horley, Banstead, Balcombe, East Grinstead, Dorking, Epsom, Redhill, Coulsdon, Leatherhead and Ashtead.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jmount74 Jane M (@jmount74) reported

    @EE still no signal in Faringdon, Oxfordshire for 24 hours now. Nothing to say about that?

  • UKAstroNerd 🔭🇳🇱 Raoul 🇬🇧 🔭 FRAS 🇺🇦 (@UKAstroNerd) reported

    @EE do you have a small mobile phone network outage or something... 🤔🤔🤔 #eeoutage

  • jwill2181 Joshua. (@jwill2181) reported

    @kevwright @EE My goodness talk about horrendous customer service.

  • Bussssss7 Bussssss (@Bussssss7) reported

    @jjavfc78 @EE It's on their end. Don't waste your time contacting. Few family members joined EE and all same issue. Pathetic.

  • karen1nicola Karen Nicola (@karen1nicola) reported

    @EE I want my order cancelled as you have proven that your customer service is appalling. Respond to my DM with confirmation that you have totally cancelled my order. This experience has been absurd.

  • karen1nicola Karen Nicola (@karen1nicola) reported

    @EE STILL WAITING!!! this obscene lack of communication is disgusting. How do I cancel my order as this is beyond absurd now.

  • Creatingwake Paul Morris (@Creatingwake) reported

    @EE My Apple Watch Series 6 has drowned. Can you please help? Four calls to 150, visited two stores nobody seems to able to arrange repair/replacement trying to send me back to Apple. Does @MartinSLewis need to remind you of your obligations under the Consumer Rights act 2015?

  • FoolishMrT Duncan Macdonald (@FoolishMrT) reported

    @EE No Bob, after two hours of hassle and eventually speaking to someone else, I came to the conclusion of **** this and just left it. The fact you’ve used the word super before the word busy, made me a little sick in my mouth. Thanks.

  • Magikillaz Mick Naylor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Magikillaz) reported

    @EE why are you sometimes twice a month saying that you are fixing a problem in our area WF15 and never fixing it? We never have a signal. After 18 years we're thinking of moving our 3 phone contracts to another company.

  • bitemytongueX Яebecca xo (@bitemytongueX) reported

    Between @EE & @DPDgroup_news neither of them can run a ******* bath never mind a company, new iPhone is missing in the abyss and no one will take responsibility and actually get me my device 🙃🙃