EE Outage Report in Horley, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Horley, Surrey, England
The most recent EE outage reports came from the following cities: London, Epsom, Redhill, Leatherhead, Purley, East Grinstead and Banstead.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Phone | ||
Total Blackout | ||
Wi-fi |
Community Discussion
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EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Dami (@senorfenty) reported from London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Christine Taylor (@acroliths) reported from East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Mike T (@MikeT72336576) reported from Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Chris (@Stallios76) reported from Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Keith Bursnall 🏳️🌈 (@KeithBursnall) reported from London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Tomasz Rykała (@tomaszrykala) reported from London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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DomLee1987 (@DomLee1987) reported from London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Hazel 🥸 (@BurnzyH) reported from Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Keith Bursnall 🏳️🌈 (@KeithBursnall) reported from London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Jason Starman QBE 💙 (@starmanuk) reported from London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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Rajesh Dhulashia (@rajeshdhulashia) reported from London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Karen Alford (@KarenA_69) reported from Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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The Hon. (@Star_Stef) reported from London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Marc Allera (@MarcAllera) reported
Value for money has never been more important. We want to remind everyone on @EE of the ways we’re helping their money go further.
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SIMON WELSH (@CLEVERCLOGS_SI) reported
@EE Hi Mark thank god a customer service guy rang me today . As all of the previous EE call handlers had lied ref my upgrade deal . But hopefully the guy has sorted it . I would however like to see my deal in writing legally . As have recorded all telephone conversations
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Barkers (@LetitiaHollan11) reported
@EE Just rang to check the price of a screen replacement for my phone with one of your shops. Couldn't give a price for a screen replacement. Jumping through hoops for something simple. Very poor for a phone company.
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Mel McGill 🏴 🧡🖤 (@Scotmel) reported
Update for those who have painfully read all that. @EE have helped with a service and real solution by offering more mobile data as we are using excessive amounts due to @bt_uk lack of service or solution. Cody @EE my 10 year old son thanks you as well!!! ....
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Vincent Vega (@superthing) reported
@O2 No, they marked my conversation as resolved so how are they going to get back to me? I've checked my bill, that's how I know I've been charged twice. If this is your idea of customer service maybe if be better off with @EE or @VodafoneUK
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Counter (@CounterVal) reported
@FocusFNBR_ @EE @TalkTalk Nah EE are like godly twitter support
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Project Lime (@lime_electrical) reported
@EE your website is not working to unlock my android phone to use other sims. Any ideas?
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Simon coley (@Yelocs73) reported
@EE I have ordered a new iPhone 14. Sent my old phone back as trade in to you and now you tell me new phone out of stock! You have left me without a phone for nearly a month... Worst experience ever
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9/0 Nylon (@9Nylon) reported
@EE Suffice to say your service hasn't met my needs -on this occasion... I've been a customer since 2016 - help!
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Loving Dalston (@LovingDalston) reported
Your site states: “Messaging is unavailable. We apologise for any inconvenience…” I need your help with a problem that I think your chat service might solve, @EE. When will “currently” end?