EE Outage Report in Horley, Surrey, England
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The latest reports from users having issues in Horley come from postal codes RH6.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Horley, Surrey, England
The most recent EE outage reports came from the following cities: London, Purley, Horsham, Crawley, Horley, Banstead, Balcombe, East Grinstead, Dorking, Epsom, Redhill, Coulsdon, Leatherhead and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Purley |
Internet | |
| Purley |
Phone | |
| London |
Phone |
Community Discussion
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EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Rugman
(@Namgur45) reported
@EE I’m in BS49 area where my coverage has been p***poor for over 4 weeks.Only info received is you’re working on the issues should be fixed with in 16hours….Really not good enough.When will this area be fixed?????
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BigCheeseSlim
(@cheese_slim) reported
@EE Then how did I get a signal??
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Steven Middleton
(@S_Middleton16) reported
@Jimmy_Jostle @EE Your seriously done with @EE just because they won’t let you upgrade for a broken phone. Regardless of what plan your on, any carrier wouldn’t let you early upgrade for free with a broken phone, hell most carriers wouldn’t even offer an early upgrade if your phone wasn’t broken.
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Ryan Anderson
(@ryanstanley22) reported
@nerdydeveloper @EE If I’m honest I would even stretch to say I’ll be happy to pay half of it, discount it down to £50 and as a gesture of goodwill EE will be covering the other £50
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Nadia Jouni
(@wee_corlett) reported
@EE You’ve allowed a severe breach of my data to happen,resulting in me having someone else’s number for a week. Desperate to fix the issue, but I’ve been on hold for hours and hung up on countless times. Today you shut my account down completely! Useless.
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michelle wilson
(@Tayasmum1) reported
@EE what the hell is wrong in the cm8 area...no signal all day...
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iDanielTech
(@iDanieltech) reported
@EE @ThreeUK @VodafoneUK when are you releasing the pricing for the iPhone 13 I’m guessing at 1pm as you know that will mean people feel pressured to quickly check the price and order. So there not Wright down the list.
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Christopher McCloskey 🏴🇪🇺
(@Chrismccloskey1) reported
Do you remember that time when you were 'Changing mobile for the better?' Being the change? Why you now backtracking on the the best roaming policy and saying its to invest in your network? I am done with you, disgusting! Hello @EE @ThreeUKSupport
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Jodie Richards
(@JodieR621) reported
@joelycett just watching about #NationalMyBroadbandProviderIsCrapDay on #GotYourBack…. But only because my @EE broadband is down and I can’t watch Netflix 😭😭 what a coincidence.
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141
(@stonepitbull141) reported
@EE By the look of it you respond to people who ask for upgrades (2 hours ago) but not people who are asking for actual help as stated in your original tweet(8hrs ago)? Great service guys. Top notch. And your app has been down all day with no explanation on here. Really, really bad.