EE Outage Report in Horley, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Horley, Surrey, England
The most recent EE outage reports came from the following cities: London, Leatherhead, Crawley, Redhill, Ashtead, Balcombe, Horsham, Purley, Coulsdon, Edenbridge, Warlingham, Dorking, Epsom, Reigate and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Tim F
(@TimboBagginses) reported
from
East Grinstead, England
@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Laura
(@115thDream_) reported
from
East Grinstead, England
@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jones #21
(@jonesy_laaa) reported
@EE am I never gonna get through to the upgrade team? Been trying since 11.30am…
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India Edgmon-Rollings
(@EdgmonIndia) reported
@EE So you can shut off my service but not reply to an email or tweet🙃
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Kimberley O'Connor 🏳️🌈
(@kimmeh83) reported
@EE is your mast down in the #Beverley area? No network at all. Can only use when connected to wifi. Connection has been poor for a while now
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Daisy
(@Dazzy75) reported
@EE You’ve taken £250 AGAIN!!! I sent my details hours ago. You’re not live chat but I think as you’re making the error, I’ve already called, done a chargeback, messaged you on here and you’ve taken money I don’t owe again you should be prioritising me! I’d like to raise a complaint!
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Jake Watson
(@J_owatson) reported
@EE Broadband issues, incredibly unreliable restarts every 45minutes and speeds drop every day at an exponential rate. We've had 2 new routers + plus another one which is on the way.
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Drew Faulkner
(@faulknerdrew) reported
@Or1ginalSandman @ShireFarming @EE Have since had a replacement txt, since the first one was 'incorrect'.... If you open it, the 'Legal Bit' clearly states existing clients can still use data/calls/txts in EU/EEA up to 50GB fair use, for duration of plan. So not too bad. Maybe.
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Danny Hoyle
(@DannyHoyle001) reported
@Plusnet my grandma hasn’t had a working mobile answerphone for months now. Keeps saying ‘this persons mailbox is disabled’. Countless calls to you and 2 new phones and still no better… Might try and see if @EE can give her better service.
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paul macready
(@duklaprm) reported
@EE just had a message saying maintenance work coming. Hopefully that will help me get 4G in my house.....
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JC
(@JamesConlon_) reported
My small win for today is I was paying far too much for my phone bill - managed to save a whopping £64 on my contract and now paying £20 a month. Massive thanks to Simon @EE Newcastle call centre for his help
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SamShaw94
(@SamShaw94) reported
Bit naughty of @EE, plaster all over their app your eligible for an early upgrade for being a "loyal customer". In reality, they're fighting to source as many Samsung S20's as possible to sell good as new. Nothing to do with being a loyal customer.