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EE Outage Report in Horley, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horley, Surrey, England 12/07/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horley, Surrey, England

The most recent EE outage reports came from the following cities: Crawley, London, Redhill, Coulsdon, Purley, Caterham, Horsham and Reigate.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • diggyjones27 darren (@diggyjones27) reported

    @OPPOMobileUK any chance you could actually reply to me about issues with my handset? My operator @EE have done all they can but the camera is awful 😞

  • BarneyJvw Bxrney (@BarneyJvw) reported

    Yo @EE sort your self out! Increased everyone’s prices but your service has been terrible since doing so?!

  • dwoodley1990 Daniel Woodley 🇺🇦 (@dwoodley1990) reported

    @EE Hi, i tried to add roaming further as an add-on last night and kept getting an error message saying contact EE. After messaging 150 I got conflicting responses saying it had been added and another to say there was an issue. I fly to Canada tomorrow. Any help will be appreciated!

  • Lisacshotmail Lisalashes (@Lisacshotmail) reported

    @EE I have dm u plz help its urgent!

  • FilmsTVCoffee NeverKissedAGirl.com Reviews (@FilmsTVCoffee) reported

    @EE This is getting urgent, please help @EE

  • lawsongary Gary Lawson (@lawsongary) reported

    @EE @EE Vodafone & 3 made a large number of time-limited UK SIMs available for free to Ukrainian refugees coming to the UK with the required documents. Are EE/BT contributing in a similar way? Your help desks know cannot offer any help or info! #SlavaUkraini

  • Gigi92616988 Gigi (@Gigi92616988) reported

    @jennygayner @EE hi, what did ee advise you to do to fix it? i’m having this EXACT same problem and they’re not answering any of my tweets or messages!

  • icansmellsnow Michaela 🇺🇦 (@icansmellsnow) reported

    @EE Hey! I want to upgrade my phone early....I'm aware there is a charge, but the phone I want is only on preorder...which means I'll be paying far more in upgrade fees than I should if I preorder today...can you help? Xx

  • mimeartist mimeArtist (@mimeartist) reported

    .@ee Any progress with your broadband service I rang last week and was told it was in hand but it’s still disconnecting every few hours? Do you have a status page anywhere?

  • nigelwalsh Nigel Walsh 🙌🏻 (@nigelwalsh) reported

    hey @EE, can I get get some help please, my phone seems to be blocked while abroad for no reason. Was working fine one min, then the next dropped from the network.