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EE Outage Report in Horley, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horley, Surrey, England 12/28/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horley, Surrey, England

The most recent EE outage reports came from the following cities: Warlingham, London, Crawley, Horsham, Dorking, Balcombe, Epsom, Reigate, Cobham, Caterham, Redhill, Coulsdon and Purley.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarlingham Internet
United KingdomWarlingham Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCrawley Wi-fi
United KingdomHorsham Phone

Community Discussion

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EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • 115thDream_ Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • conormoody Conor Moody (@conormoody) reported

    @EE @OpenreachHelp Happy Friday 29th Jan. 31 days of no landline & broadband with no guaranteed date for resolution.

  • M_EmSpeaks • Vanilla • M.E.A. (@M_EmSpeaks) reported

    @EE I have issues with my phone line at the moment, can’t even call 150. Doesn’t seem to work. HELP

  • ramtops 𝚖𝚊𝚌 𝚓𝚘𝚛𝚍𝚊𝚗 🕷🍿🐝 #rejoin 🇪🇺💙 (@ramtops) reported from City of Kingston upon Hull, England

    @DigitalStefan @EE Yes, EE said they didn't do it. Think it's shocking that they didn't *tell* me. I've always bought my phones from eBay without any problem. I've mailed the seller, who's going to do some digging, which is more than I expected for a three year old transaction.

  • Wot_a_Waster Kev (@Wot_a_Waster) reported

    @EE Are you having issues today? I can't make a call. Says mobile network not available

  • tariro_lorna Ruru🤪🤪 (@tariro_lorna) reported

    @EE It’s not working

  • sophie_talbot Sophie Talbot (@sophie_talbot) reported

    @EE Hi! I'm registered with Ee Perk Portal but every time I try and use the code it says its not valid. I can get a code? I've tried twice with different phones and it just says not valid. Can you help please? I'm trying to upgrade if that makes any difference?

  • Emma_Bowey Emma Bowey (@Emma_Bowey) reported

    @EE my Wi-Fi is down for the second time in two weeks, yet when I ring customer services I get told the lines are too busy and my call is dropped, with no option to wait in a queue. I need access to the internet to work, please tell me what my next steps should be

  • KathywithaK_13 💕 Kathy 💕 (@KathywithaK_13) reported

    @EE are there any broadband issues in the MK19 area. I’ve tried to phone but told to phone tomorrow which is no good when I have to work today. My current spend is 0.6 MBPS

  • ianlearly Ian Learmonth (@ianlearly) reported

    @EE @btsport I've had an issue logging into my online account for the last 2days. 2 chats with tech support , a Dm to yourselves and a call to 150 and still not resolved. One attempt at resolving this resulted in me logging in and getting someone else's plan and phone showing. Shocking!

  • Sophiemmnwx Sophie-May (@Sophiemmnwx) reported

    @EE I'm trying to enquire about getting a tablet added onto my current contract but online says to ring 150 and 150 auto service says I need to do it online I can't even get through to a person