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EE Outage Report in Horley, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horley, Surrey, England 02/24/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horley, Surrey, England

The most recent EE outage reports came from the following cities: London, Crawley, Banstead, Balcombe, Purley, East Grinstead, Dorking, Epsom, Redhill, Coulsdon, Leatherhead, Ashtead, Horsham, Edenbridge and Warlingham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • GBsBestElvis Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Bettycheese Penny Taylor (@Bettycheese) reported

    @EE Monday I was told it was a server problem and would be fixed in a couple of hours. Tuesday I was told EE don't know what the problem is (many others affected too) and so it may not be fixed for weeks!

  • RLNcott RichardN (@RLNcott) reported

    Seriously @EE your fibre internet is absolute trash... how can server ping get to 800ms? You jokers have been having this issue on and off for over 3 weeks now. Any random time of day and suddenly any online gaming is impossible.

  • the_k_bizzle Stevie K (@the_k_bizzle) reported

    @EE Not cool guys I have a 20% loyalty discount on my account and your billing team won't help by reapplying it. Totally not cool guys.

  • ANG_369_3 Angelos Tantis (@ANG_369_3) reported

    @VodafoneUKBiz Your customer service is so bad I urge all off my followers to switch to EE. Good product but really really crap customer service which is crucial in a phone contract. @EE is so much better and professional, they wipe the floor with you. Can they buy you over?

  • Kroy73 Peter George (@Kroy73) reported from York, England

    @EE Hi, got a text earlier 'from you' saying you'd updated some of my network settings & I need to restart my phone. All straight forward but I'm just making sure this is legit before I do it, there was no further info to explain what had changed.

  • Boyoboy14012408 Boyoboy (@Boyoboy14012408) reported

    .@EE just got an updated network setting message & told to restart - is it safe? After restart noticed EE has blocked my main account here. Why block your customers?

  • CFitz590 RonoC (@CFitz590) reported

    @StuBallantyne @EE No mate I’ve had the same problem with my phone and my work phone. Nightmare I’ve just upgraded as well

  • Connor17529176 Connor (@Connor17529176) reported

    @EE hi again, why is there still no signal indoors for over 2 months now. (Maybe longer). All the other networks get a good signal indoors

  • AlotChops SirChopsAlot (@AlotChops) reported

    @EE order of new sim still not arrived after 3 weeks, can’t contact your call centre as you insist on a mobile number (stupid) or ask me to call 150 (even stupider) which I obviously can’t. Was a PAC order too so it’s a bit of a disaster. Can you advise how to resolve.

  • Bettycheese Penny Taylor (@Bettycheese) reported

    @EE Monday I was told it was a widespread server issue that would be fixed in 2 hours. Tuesday I was told EE don't know what the problem is (but is affecting other users too) and so it may be weeks before it's fixed!