EE outages and service status in Horley, England

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Horley, England

The most recent EE outage reports came from the following cities: Crawley, Leatherhead, Redhill, Epsom, Purley, Caterham, Horsham, Horley, Banstead, and Balcombe.

City	Problem Type	Report Time
Crawley	Internet	5 days ago
Leatherhead	Internet	7 days ago
Leatherhead	Internet	8 days ago
Leatherhead	Internet	8 days ago
Crawley	Wi-fi	8 days ago
Redhill	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

• 
  Bertieburtenshaw (@Bertieburtensh1) reported 42 seconds ago from Crawley, England

  @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

• 
  Karen Alford (@KarenA_69) reported 2 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

• 
  Christine Taylor (@acroliths) reported 3 minutes ago from East Grinstead, England

  @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

• 
  Sutton Carers Centre (@SuttonCarers) reported 3 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Hazel 🥸 (@BurnzyH) reported 5 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  Chris (@Stallios76) reported 9 minutes ago from Crawley, England

  @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

• 
  paula long (@slex_542865) reported 13 minutes ago from Leatherhead, England

  @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

• 
  Allen Horrod (@AllenXL) reported 13 minutes ago from Horley, England

  @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 21 minutes ago from Ashtead, England

  @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

• 
  SurreyMirrorKirk (@KR_SurreyMirror) reported 22 minutes ago from Crawley, England

  @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

• 
  Mike T (@MikeT72336576) reported 26 minutes ago from Horley, England

  @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

• 
  kieransnatchu (@HyPeSTsNaTchY) reported 27 minutes ago from Crawley, England

  @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

• 
  Laura (@115thDream_) reported 29 minutes ago from East Grinstead, England

  @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

• 
  Mark Newman (@Mark_BeerArt) reported 30 minutes ago from Epsom and Ewell District, England

  @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

• 
  Andrew Dacre (@AndrewDacre) reported 31 minutes ago from Crawley, England

  Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

• 
  Allen Horrod (@AllenXL) reported 34 minutes ago from Horley, England

  Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

• 
  Siânnah Scopes (@ScopesSiannah) reported 42 minutes ago from Crawley, England

  @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

• 
  Dan Dad 🔶 (@DanGinBrown) reported 46 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 54 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Mark ELVIS Goddard (@GBsBestElvis) reported 54 minutes ago from Hooley, England

  @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CHT (@PrometheusCHT) reported 2 minutes ago

  @PolemicTMM @EE Truly awful company.

• 
  Adam (@stokieadam) reported 2 minutes ago

  @EE @LasallianSean What really annoys me is that if you want to buy something, few online clicks and sorted. If you want to cancel, you have to telephone, wait, listen to their grovelling nonsense, talk to a human. Just make things easy for everyone

• 
  Colette Aitken (@ColetteDeanie) reported 2 minutes ago

  @EE For the second time in a week my EE tv mini box would not turn on properly with the remote. This is appalling! If I could cancel my contract I would but I’m tied into you until July 2027

• 
  Literate Cynic (@LiterateCynic) reported 3 minutes ago

  Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

• 
  Simon Whale ™ (@Simon_Whale) reported 5 minutes ago

  @EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service

• 
  D (@DM_1986_) reported 6 minutes ago

  So I go to Turkey, @EE bill is paid up, come home, service has been cancelled, broadband shut off… And obviously no one to talk to about it…

• 
  Craig Taylor (@blown_ranger) reported 7 minutes ago

  @EE you gave DPD the wrong mobile number for my delivery therefore I didn’t get the PIN. The same will happen again tomorrow unless you correct this. Can a person and not a useless virtual assistant or IVR DM me to fix this

• 
  ggg (@LeiSnoby) reported 9 minutes ago

  @EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue

• 
  Paula m (@PaulaRossi47) reported 13 minutes ago

  @EE how do i get a refund im no longer a customer

• 
  David Elliott (@DJE1007) reported 14 minutes ago

  @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks