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EE Outage Report in Horley, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Horley, England

The most recent EE outage reports came from the following cities: Redhill, Epsom, Purley, Crawley, Caterham, Horsham, Horley, Banstead, Balcombe, East Grinstead, Dorking, and Coulsdon.

CityProblem TypeReport Time
Redhill Internet 4 days ago
Epsom Phone 8 days ago
Purley Internet 8 days ago
Purley Internet 9 days ago
Crawley Phone 9 days ago
Caterham Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • jon_turner276
    Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • Bertieburtensh1
    Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • tink1806
    Sammy jo (@tink1806) reported from Felbridge, England

    @EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely

  • slex_542865
    paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • turvey84
    Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • Mark_BeerArt
    Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • FrenzyWalker
    cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • GBsBestElvis
    Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • AllenXL
    Allen Horrod (@AllenXL) reported from Horley, England

    @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

  • ScopesSiannah
    Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • GBsBestElvis
    Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • TimboBagginses
    Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • KR_SurreyMirror
    SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • brighton_2019
    brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • BurnzyH
    Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • AllenXL
    Allen Horrod (@AllenXL) reported from Horley, England

    Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

  • mitch250681
    steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • 115thDream_
    Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • AndrewDacre
    Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • Stallios76
    Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkOliver62189
    Mark Oliver (@MarkOliver62189) reported

    @EE 2/2 and i was surprised that EE thought that this would be the case. I asked if the transfer should be delayed ? NOT POSSIBLE!!!!! i asked if we could cancel the order and start again? NOT POSSIBLE!!!!! another one to follow 2 continued…

  • tineyeye
    Subutai (@tineyeye) reported

    @EE Your service is getting obsolete rubbish now. Even worse than Lyca

  • RunnerC11
    runnerC (@RunnerC11) reported

    @MarinaPurkiss @EE Change to another service provider

  • kathlee90362759
    kitty cool (@kathlee90362759) reported from Glencoe, Scotland

    @MarinaPurkiss @EE Cancel go to Vodafone . Write or to the phone ombudsman.

  • nalex
    Nicholas Alexander (@nalex) reported

    @TVK_Performance @MarinaPurkiss @EE This happens to many customers who are not journalists. Maybe the problem is systemic.

  • MarkOliver62189
    Mark Oliver (@MarkOliver62189) reported

    @EE I asked for the supervisor to call me back when they were free again. this has NOT happened. EE seem to be lacking understanding of how the world works, ie logistics or customer expectations. I'm sad to say i'm still looking for an alternative. END

  • nalex
    Nicholas Alexander (@nalex) reported

    @MarinaPurkiss @EE Phone companies should be regulated.... They provide a lifeline service and if their billing is wrong there must be recourse that is free and available. I have had terrible issues with another company. It took a year to sort it.

  • Barry__Richards
    Barry Richards 🇺🇦 (@Barry__Richards) reported

    @MarinaPurkiss @EE Fight it all the way Leave bad reviews Find an honest provider Everyone should do this.

  • AnimalMagic123
    Animal Magic (@AnimalMagic123) reported

    @MarinaPurkiss @EE Contact trading standards. I had a similar problem and they sorted it out.

  • DAWS_ON_
    ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @griffc__ @EE Haha.. emergency calls only.. mad how crap they've gone