EE Outage Report in Horley, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Horley, Surrey, England
The most recent EE outage reports came from the following cities: Leatherhead, Crawley, London, Redhill, Ashtead, Balcombe, Horsham, Purley, Coulsdon, Edenbridge, Warlingham, Dorking, Epsom, Reigate and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Leatherhead |
Internet | |
| Crawley |
Internet | |
| London |
Phone | |
| London |
Total Blackout | |
| Redhill |
Internet |
Community Discussion
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EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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kevws
(@kevwgs) reported
@EE hello. I’ve been on another pay as you go network for year but the service has dropped considerably. If I wanted to move my number to EE, do I just need an EE SIM card and PAC number please? Thank you
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Holly-Jade
(@_hollymcmylor) reported
@EE for weeks and weeks i’ve been ringing up/messaging you to sort my **** signal and data out. you’ve been telling to do the same things over and over again it’s a joke if this doesn’t get sorted i’m leaving ur **** network
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Juanita_x0x0
(@Junnixlove) reported
@EE I've been on the phone for 50 minutes trying to speak to a manager. Your customer advisor Mary is completely dismissing me. I got confirmation from EE that my trade in was received but EE is now charging me £350 and tell me it's not their problem and that I have to contact a.
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Susan Hunt
(@SusanHu04637657) reported
@EE I have lost count of times people from BT and EE told me they can HELP solve the problem. It's already 2 months i m still can't get the broadband to work because I don't get the help as PROMISED!!! It is so so DEPRESSING!!!
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SMT
(@SMT99412977) reported
.@EE been waiting for my new phone all weekend; had to postpone initial delivery due to family emergency. DPD now saying I should never have been offered a Saturday & rather than give me a slot before work, told me to complain to you!! So angry right now.
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Eugenio 🐻🐻🐻
(@thatitalianbear) reported
@EE Yes but since last week nothing has changed. You’re still aware of the issue, but nothing is happening. It’s not a day, it’s almost a week now, and in an hospital area.
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charlie
(@charlie75556231) reported
@EE trying to log on to the app is it down?? as I can’t access it same as the website I can’t log on either.
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Susan Hunt
(@SusanHu04637657) reported
@EE Most reliable Network???? I have called more than 5 times , for 5 times your technical team PROMISED to call me back , like within 1 - 2 hours every time, they NEVER DID!!! IT'S JUST A SMALL PROBLEM!!! I just need a phone socket to be install in my room, 3rd floor .
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candice
(@candiemac) reported
Hi @EE please can you stop threatening my 72 year old mother with losing her phone number? Obviously she’s not really leaving the house at the moment so doesn’t use her mobile phone as much as usual but she does need it for emergency use.
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neil dales
(@riverheadnij) reported
@EE my mother's upgrade is trying to be delivered to wrong address it's our old one please help