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EE Outage Report in Horley, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Horley, England

The most recent EE outage reports came from the following cities: Redhill, Epsom, Purley, Crawley, Caterham, Horsham, Horley, Banstead, Balcombe, East Grinstead, and Dorking.

CityProblem TypeReport Time
Redhill Internet 5 days ago
Epsom Phone 10 days ago
Purley Internet 10 days ago
Purley Internet 11 days ago
Crawley Phone 11 days ago
Caterham Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • 115thDream_
    Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • brighton_2019
    brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • FrenzyWalker
    cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • TimboBagginses
    Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • turvey84
    Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • Stallios76
    Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • KR_SurreyMirror
    SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • acroliths
    Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • Mark_BeerArt
    Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • BurnzyH
    Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • SuttonCarers
    Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • mitch250681
    steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • AndrewDacre
    Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • slex_542865
    paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • KarenA_69
    Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • ScopesSiannah
    Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • MikeT72336576
    Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • Bertieburtensh1
    Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • jon_turner276
    Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • DanGinBrown
    Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BizkitDe
    BizkitDeLune (@BizkitDe) reported

    @Larterlia @stevehales18 @EE This is not saying that at all, you are free to hate anything you want, it's the reason you hate it that might be the issue, you said poor standard which is fair in your eyes and completely valid but alot of guys just hate it because its women

  • MisandryE
    Misandry Examples (@MisandryE) reported

    @KoshkaBaluga @EE Considering the scientific data (not the opinion poll they keep referencing), cites over half of abuse towards women is perpetuated by women? EE taking this misandrist line is PR BS and virtue signaling. It's lying, and you don't fix a problem by lying.

  • Lancsrebel1875
    🌹🍀 (@Lancsrebel1875) reported

    @EE @stephenkerley33 I won't be switching to your network after reading this.

  • ToniD01707687
    Toni (@ToniD01707687) reported

    @EE Hi EE, have tried to contact you numerous times regarding the absolute blow hole of a service you provide. Could you get @kevinbacon to get in touch because mine doesn't do anything like what he says it does in the ads. 'Reach out' when you've got a sec. Cheers

  • KoshkaBaluga
    do your laundry (@KoshkaBaluga) reported

    @EE Are you saying women can't solve problems that affect them?

  • TheCarlosCouto
    Carlos Couto (@TheCarlosCouto) reported

    @EE (2/2) you mentioned 1/3 (33.3%) felt that way about men, thus you stated that ALL men are the problem. In terms of percentage, the discrepancy is much larger regarding 13% commit 52% of crime. Will you make the blanket statement about black people?

  • Al_Beeston
    ᗩᒪ ᗷEEᔕTOᑎ (@Al_Beeston) reported

    @EE so, I’ve had my Home fibre BB with you for 3 yrs, without issue, until the last month where my speeds have just fallen off a cliff, I was getting 60-70 mb, now I’m lucky if I get 40, nothing has changed at my end, so it must be You!! Sort it out please!

  • LiquidationLPL
    LiquidationLovesYou (@LiquidationLPL) reported

    @rabbitpant @EE It's because you didn't know you were part of the problem already, that brands been to share this ****. Imagine if there were no dinosaurs like you! Stuff could just go on as usual. Catch up grandad.

  • ponsonby_whooa
    Ponsonby Whoaa (@ponsonby_whooa) reported

    @EE @Stevee5 I just did a survey and 63% of respondents said it's not your problem to solve either, crap network service from EE and horrendous customer service did get mentioned a lot though,start problem solving there first 🤔 corporate virtue signalling is the worst virtue signalling

  • drewstercon
    Andrew Connor (@drewstercon) reported

    @EE Never using EE again utter bullshit good work on losing 50 % of customers