EE Outage Report in Horley, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Horley, England
The most recent EE outage reports came from the following cities: Redhill, Epsom, Purley, Crawley, Caterham, Horsham, Horley, Banstead, Balcombe, East Grinstead, and Dorking.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill
|
Internet | 6 days ago |
|
Epsom
|
Phone | 11 days ago |
|
Purley
|
Internet | 11 days ago |
|
Purley
|
Internet | 12 days ago |
|
Crawley
|
Phone | 12 days ago |
|
Caterham
|
Internet | 20 days ago |
Community Discussion
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EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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cal 👑 (@FrenzyWalker) reported from Horsham, England@EE my broadband is down when it was only installed 2 days ago!?
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Tim F (@TimboBagginses) reported from East Grinstead, England@PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.
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Chris (@Stallios76) reported from Crawley, England@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
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Jon Turner (@jon_turner276) reported from Whyteleafe, England@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Kevin84 (@turvey84) reported from Crawley, EnglandWhat a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Andrew Dacre (@AndrewDacre) reported from Crawley, EnglandHi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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brighton (@brighton_2019) reported from Crawley, England@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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steve mitchell (@mitch250681) reported from Horsham, England@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Hazel 🥸 (@BurnzyH) reported from Redhill, EnglandAnyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Siânnah Scopes (@ScopesSiannah) reported from Crawley, England@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Laura (@115thDream_) reported from East Grinstead, England@zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with
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Christine Taylor (@acroliths) reported from East Grinstead, England@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Mike T (@MikeT72336576) reported from Horley, England@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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paula long (@slex_542865) reported from Leatherhead, England@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie (@regisgoldens) reported@EE had no Internet for 4 days you were meant to send a engineer out this morning I’ve sat in and they haven’t bothered I had just renewed my contract with you but will cancel my direct debit so not ask for any money I will change to sky you are not reliable !!!
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john d reddy (@benomi3) reported@EE 18 months in and still no signal. Ombudsman found in your favour as Ts and Cs cannot guarantee signal . Paying for no service as in contract. Customer service crap. Avoid like the plague if you value your sanity. @MartinSLewis
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The Baz. (@paulbaz10) reported@Lionesses @EE It was poor.
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InBazwetrust (@CraigLevy11) reported@EE whats going on with mobile signal in IV4 area please? Been going in and out for 3 days now with regular loss of signal. #ee
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Vinay (@vinayc89) reported@EE is actually some retarded network. How can I have 1 bar and they’re trying to argue that I have excellent coverage?!
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Jadeyladey (@ItsJadeOffic) reported@EE I switched to you last month from BT, you said you’d email me with an activation date - I haven’t had this, or had a new router, can someone help please?
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Vinay (@vinayc89) reported@EE how many times do I have to complain about the SAME ISSUE before your untrained incompetent team start doing something about it? SHITTEST network in the UK!
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Vinny (@VincentVanCloth) reportedDoes BT or EE as its now known, scrape the barrel when it comes to employing customer service staff? ....because they're not the brightest @bt_uk @EE
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The Curse of Cedric (@thatcedric) reportedWe've had no phone signal in Southsea for a couple weeks. The wife has been getting emails from @EE saying there is maintenance in response to her complaints. This morning's email said the maintenance had finished and to phone them if we still had problems We have no phone signal
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Mrs B (@MrsS_Butcher) reportedOk so @EE we’ve had no WiFi since Wednesday morning, we reported the problem straight away… told an engineer would be out today… nothing, my husband relies on the wifi for work… can anyone help us get this sorted today?!??