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EE Outage Report in Horley, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Horley, England

The most recent EE outage reports came from the following cities: Leatherhead, Crawley, Redhill, Epsom, Purley, Caterham, Horsham, Horley, Banstead, Balcombe, East Grinstead, and Dorking.

CityProblem TypeReport Time
Leatherhead Internet 2 hours ago
Leatherhead Internet 5 hours ago
Crawley Wi-fi 10 hours ago
Redhill Internet 9 days ago
Epsom Phone 13 days ago
Purley Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • TimboBagginses
    Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • MikeT72336576
    Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • KarenA_69
    Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • Bertieburtensh1
    Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • ScopesSiannah
    Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • jon_turner276
    Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • AndrewDacre
    Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • SuttonCarers
    Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • FrenzyWalker
    cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • turvey84
    Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • Mark_BeerArt
    Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • slex_542865
    paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • Stallios76
    Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • acroliths
    Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • BurnzyH
    Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • GBsBestElvis
    Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • brighton_2019
    brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • KR_SurreyMirror
    SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • 115thDream_
    Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • mitch250681
    steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • damoclesbc2015
    DamoclesBC2015 (@damoclesbc2015) reported

    @EE @Vezzer83 '...at no extra cost.... by adding a roam abroad pass'... wtf? Is the roam abroad pass free? If not, ITS A CHARGE!!!!.

  • JordanpinkettFp
    jada pinkett SmithFp (@JordanpinkettFp) reported

    @bint_ayeshaa @Sabawoonzazai @EE Damn, scammers everywhere. massage krackertech_ on Instagram now because he helped me recover my 4.6 eth today

  • SuePerry21
    Sue Perry 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@SuePerry21) reported

    @EE what’s happened to my mobile internet service? This is the second day running that I’ve lost my service during the morning. Just renewed my contract and paying extra for unlimited - no good if I can’t use it!

  • sammarriott23
    sam marriott (@sammarriott23) reported

    @EE Hi Team, I’ve attempted to log into my account and I’ve asked to be resent the password reset email but I’ve received no email. Can you please help?

  • Sabawoonzazai
    Sabawoon Zazai (@Sabawoonzazai) reported

    @EE all I’m asking for is someone to give an FnF discount code, for my next upgrade. As yhe prices have gone super high, and not to forget I was scammed £170 during my last contract. And got that money back after a lot of hustle. Someone please help me with a discount code.

  • Farooqelx
    Farooq Ahmad (@Farooqelx) reported

    @ItsJamesPowers @EE I thought I was protected as I had an older plan and didn’t intend to upgrade. Surprise surprise, EE send me a messaging saying that I’ll be forced to upgrade. I said I didn’t want this, knowing I’d lose Free Roaming. They said, yes unfortunately, you’ll lose that service.

  • TattooedHeathen
    Red_Heathen♿️ (@TattooedHeathen) reported

    @mountai11860984 @EE I was at Wembley stadium a few years back, EE sponsors everywhere, I was with them at the time, no signal all the time I was there, absolute dog 💩 network. Changed to Voda, no problems.

  • souness_tash
    souness's moustache 55 (@souness_tash) reported

    @EE I appreciate the help Sarahjane 👍👍 I'm on sim only deal anyway was looking for a change & maybe this was push I needed 👍 but I do appreciate you trying to help but 3x phones will all be decided on before I go abroad 👍 Thanks

  • AkshayD80292892
    T2 (@AkshayD80292892) reported

    @EE Hello! I wish to cancel my EE pack. There is no option to cancel ,only option is that of STOP it from next month. Can you please help!

  • Sbb2mothership
    SuzieQ (@Sbb2mothership) reported

    @EE Unfortunately I fall outside of this due to my renewal date despite being a loyal customer for numerous years.