EE Outage Report in Horley, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Horley, Surrey, England
The most recent EE outage reports came from the following cities: London, Crawley, Banstead, Balcombe, Purley, East Grinstead, Dorking, Epsom, Redhill, Coulsdon, Leatherhead, Ashtead, Horsham, Edenbridge and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
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| London |
Internet | |
| London |
Internet |
Community Discussion
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EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Demi :)
(@_bxston) reported
@EE hi I have traded my old iPhone in I took it to the post office on Tuesday and I keep getting emails and texts about final reminders as it has to be received by 26th I can’t help what happens with the post
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Antwan
(@Antwan) reported
@EE This doesn’t require details. No-one has good signal on HS1 on your network. You cannot load a single tweet during the ride to and in the tunnel, compared to other carriers (e.g Orange in FR or BE) which uses soft handover cells and adapted technologies and allows video streaming
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Robb
(@robbdabank) reported
@EE hey maybe you could talk to @OpenreachHelp online as your call centres say you can't get an update on my account over the phone. So here you go chat to each other help me out
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Gemma Mitchell
(@GLM1978) reported
@EE signal absolutely shocking!!! Can’t watch a programme with out it cutting out! Why is the signal so bad, pay for a service and it’s blooming shocking
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Richard Wilson
(@wilson1889) reported
@EE Hi Ali I do appreciate you are busier than usual but it's taken 11hrs for anyone from EE to contact me. That's poor by any standard
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Robb
(@robbdabank) reported
@EE Yeah apart from when your service goes down and you don't give updates for 4 days and still no sign if a fix....
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Charlotte Coombe
(@CMCTranslations) reported
@EE Landline disconnected and internet down. Not enough 4g to make a call.
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S C 🦊
(@shaggyuk316) reported
I was asked yesterday why i got a new contract while my area is poor for connection .. my reply was LOYALTY, RESPECT and also going by whats been advertised as the BEST NETWORK, so my question to @EE if you know it's poor connection why are selling your products for that area
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@Erehwon
(@nickbornmanhill) reported
@EE Your new advert is in incredibly poor taste,
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Neetz
(@Neetz111) reported
@EE CAN SOMEONE AT EE CALL ME NOW, THIS IS UTTERLY RIDICULOUS!!! YOU ARE NOT THE BEST!! YOU ARE THE WORST. HOW CAN YOU TELL A CUSTOMER THAT HAS BEEN WITH YOU FOR MORE THAN 15 YEARS THAT YOU CANT GURANTEE COVERAGE OUTSIDE THEIR PROPERTY!! @OmbudServices @Ofcom #WORSTSERVICEEVER