EE Outage Report in Horley, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Horley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Horley, Surrey, England
The most recent EE outage reports came from the following cities: London, Dorking, Epsom, Purley, Redhill, Coulsdon, Leatherhead, Crawley, Ashtead, Balcombe, Horsham, Edenbridge and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Total Blackout |
Community Discussion
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EE Issues Reports Near Horley, England
Latest outage, problems and issue reports in Horley and nearby locations:
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Christine Taylor
(@acroliths) reported
from
East Grinstead, England
@AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer
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kieransnatchu
(@HyPeSTsNaTchY) reported
from
Crawley, England
@RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Thomas
(@Dante_151) reported
@EE hi team, Hope you're well this morning? My broadband with you went live yesterday, speed looking OK but sometimes the hub loses the Internet connection. Never an issue with previous provider. Teething problems or should I raise with broadband team? Cheers.
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Michael Honey
(@michaelhoney01) reported
@EE We’ve not had signal now for over 2 days! Network says the issue was fixed but our whole valley has lost all phone and bb since the ‘fix’. I’m messaging now using a Vodafone dongle! Please help postcode is TR4 9LH. I’m spending over £170 a month on my phones
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Samantha Watkins
(@SamanthaWWriter) reported
@NextStepNick @SkyUK Ahh that's awful Nick, sorry to hear that! I hope it gets resolved soon 🤞 I've been with @EE for years and always had great service from them (even when losing internet after a storm), and they often supply free extra data to use my mobile hotspot if it's out for a period.
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Ryan Thomas
(@Off21_t) reported
@EE is there any issues with service in wf3/wf12 calls seem to drop and although I have signal they don’t connect
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MD. We’ve never had it so bad. 🇺🇦🇬🇧🇪🇺
(@surfdoctor) reported
@LifeofTimDee @EE It’s absolutely dire and the billing part is equally as awful and clunky. I avoid going on it at all costs. Can’t believe this got through any proper scrutiny by a multibillion quid company like EE.
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Lynn+Ben Roe 🎗💙💛👩🚀
(@Lynn_BenRoe1) reported
@EE It is our home broadband as I said it goes slow from 4 o'clock until between 7 and half past 7
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Z and D Alpha Males
(@3Princes6Feet) reported
@EE my mobile phone network has been completely out of action for 2 days straight?
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otocan
(@otocan24) reported
@Leonara99550659 @EE Ads used to just be annoying, now I count myself lucky if they're not so offensively bad that I don't have to search for the mute button.
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Der Ka15er
(@DerKa15er) reported
@EE Recently, Midlothian and Edinburgh area. It's been bad.....really bad. Significantly no signal over any sort of signal. Please say it's going to improve very soon.
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Mamas Kumquat
(@_DirtieBertie) reported
@EE hello EE - I have been having 4G signal issues the past couple of months. This didn't happen before and I'm in Central London, where everyone else seems to have full signal. As I write this at Victoria Station, I only have 2 bars... It's not great really....