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EE Outage Report in Horley, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horley, Surrey, England 02/11/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horley, Surrey, England

The most recent EE outage reports came from the following cities: London, East Grinstead, Dorking, Epsom, Purley, Redhill, Coulsdon, Leatherhead, Crawley, Ashtead, Balcombe, Horsham, Edenbridge and Warlingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomEast Grinstead Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • HyPeSTsNaTchY kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JJ18914W Justin W (@JJ18914W) reported

    @ee your online repair form is broken, I have lifetime warranty showing on my phone in MyEE. The PDF generated after ordering a repair, says that it's out of warranty and I will need to pay, even though repair process I went through told me it was covered....

  • nubiqueen24 Nubibaby💕 (@nubiqueen24) reported

    @EE i got my upgrade phone less than a month ago and I’m having issues with it please can I be supported?

  • Bythelightweets Simon Westgate (@Bythelightweets) reported

    @EE Hi there, your network went down in Harrow yesterday, was still out this morning, coverage checker now says no problems. Our Broadband is still out though. Have reset the router etc. Kind of a pain when I'm working from home! Help!

  • Nascot1 Noel Scotford (@Nascot1) reported

    @EE My 4g home router been down today, and I'm told will be down Tuesday and Wednesday as well... due to 'planned maintenance'.. . This is following three days of outage just before Xmas for same thing... so on on average no internet for one day a week for last 6 weeks...

  • pearlsister Chika Alabi (@pearlsister) reported

    @EE Hi, I ordered an upgrade on Saturday. I was told it would be delivered Sunday, by Sunday when I didn't receive it, I called and was told there was an issue and I would get it Monday. I still have not received my phone.

  • Butteraemoji Butteraemoji (@Butteraemoji) reported

    @EE hi, is there a problem with broadband my Internets not been working since about 12 and I’m trying to work from home

  • nickynoodle38 Nicky Taylor (@nickynoodle38) reported

    @EE please can you advise if there are currently any issues with the my ee app. Mine keeps crashing?? Thanks

  • alanjury Alan Jury (@alanjury) reported

    Had a broadband sales call from @EE just now. I was told only EE and BT can provide FTTP service in my area. This is untrue, and when challenged sales person backtracked. But it seems I can’t make a complaint as I don’t have an account!

  • KaiGir Kai Giritli (@KaiGir) reported

    @EE outage in Gillingham with internet right at the end of my working day. Any ETA on a fix?

  • Nascot1 Noel Scotford (@Nascot1) reported

    @EE Hi - on phone with your customer services team - been on for over an hour now - I've been on hold for about 20 mins after I asked to speak to a manager as I wasn't happy with a response to complaint about a further period of downtime - not impressive I'm afraid