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EE outages and service status in Horley, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Horley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 50% Internet (50%)
  • 33% Wi-fi (33%)
  • 17% Phone (17%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at EE

EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Horley, England

The most recent EE outage reports came from the following cities: Redhill, Epsom, Reigate, Crawley, Coulsdon, and Dorking.

CityProblem TypeReport Time
Redhill Internet 7 days ago
Epsom Internet 7 days ago
Reigate Phone 15 days ago
Crawley Wi-fi 16 days ago
Coulsdon Internet 16 days ago
Crawley Wi-fi 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Horley, England

Latest outage, problems and issue reports in Horley and nearby locations:

  • tink1806
    Sammy jo (@tink1806) reported from Felbridge, England

    @EE disappointed in the service received. upgraded my phone still not received it dpd saying they never received it from u. U saying u sent it. Customer service saying they will call me back never heard back got cut off. Very angry &thinking of cancelling my contract completely

  • Stallios76
    Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • Mark_BeerArt
    Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • Bertieburtensh1
    Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • AllenXL
    Allen Horrod (@AllenXL) reported from Horley, England

    @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

  • Boizey
    Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England

    @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

  • mitch250681
    steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • turvey84
    Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • acroliths
    Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • GBsBestElvis
    Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • DanGinBrown
    Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • MikeT72336576
    Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • SuttonCarers
    Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • FrenzyWalker
    cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • Matty_a93
    Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • GBsBestElvis
    Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • 115thDream_
    Laura (@115thDream_) reported from East Grinstead, England

    @zuhamy @VodafoneUK @EE is the only company I’ve not had major issues with

  • Boizey
    Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported from Epsom, England

    Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

  • brighton_2019
    brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • KR_SurreyMirror
    SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • femininecheese
    Kat 🐝 (@femininecheese) reported

    @EE I am trying to top up my PAYG account but the app keeps saying “something went wrong” when I log in and when it says it’s sending a passcode to my email. I can’t call customer service because my phone has no data

  • LizRead168
    Liz Read (@LizRead168) reported

    @ChefJBS @robbopalmer @EE Yes you are right. Why are we surprised when we get good service? It must be because it’s rare but nobody cares.

  • Charlie_Mate
    Micah Charles (@Charlie_Mate) reported

    @Kur7t @England @EE Lies. I’ve never seen a team win the league and still be ridiculed like you lot. Jokers

  • Anthony_Burns
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Tony Burns 🌟💙 (@Anthony_Burns) reported

    @EE is it my end? or has your app and website been having problems most of today? Still unable to access any of your services

  • MarkKel84034045
    Mark Kelly (@MarkKel84034045) reported

    @EE How? Been nothing but problems. Over promised, undelivered, missed dead lines and zero accountability. Theres passangers from the titanic with a better customer satisfaction

  • coastersteve
    Steve (@coastersteve) reported

    @EE are your door to door sales teams trained to lie and tell people that “The internet is slow in this area and we’re updating the lines?” Over the last 2 years we’ve had the same from different sales teams. It’s nothing but fraud.

  • logakub
    kuba☼ (@logakub) reported

    @EE is your app and services down?

  • OdumahDaniel
    Adniel💙 (@OdumahDaniel) reported

    @England @EE You’re very stupid. Man of the match for which useless game? Bunch of animals can’t beat New Zealand properly and u are asking who is my man of the match. The players the coach and admin you’re all big fools.

  • lowercase00
    i'm not a battery for the matrix (@lowercase00) reported

    @BenGungyal @EE EE exploits existing customers as do they all. I was on a very basic phone contract that they wanted £20.00 per month for when you can get exactly the same deal on the EE network for less that a fiver. Just goes to show how greedy they all are.

  • Yung_Wolfff
    🎃 Yung_Wolfff 🎃 #FBPE (@Yung_Wolfff) reported

    @BenGungyal @EE EE broadband didnt exist 15yrs ago wtf you talking about?! It was BT up until last year when EE took it over & creatd their own plans. I know coz I was moved from BT to EE when the company was bought out &Course it goes up it goes up every year march with the API even in contract