EE Outage Report in Reigate, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (32%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Reigate, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Coulsdon, East Molesey, Caterham, Epsom, Thames Ditton, Walton-on-Thames, Leatherhead, Edenbridge, Beckenham, Sutton, Redhill, Worcester Park and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Sholeve Davies 🇸🇱
(@issavibe95) reported
from
Croydon, England
@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kerry Leigh
(@_kerryleigh) reported
Bought a one-off data add-on, @EE added it monthly. I realised 6 months later after wondering why my bills were high, they refunded 3 months. Checked my bill today, they never removed the add-on, & again will only refund 3 coz its my responsibility to check for their fuckups! 😠
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#hellomynameis Durga
(@durgasiva9) reported
Terrible service from @EE . Trying to run outreach using one of their dongles, website won't let me top up, customer services chat and phone line won't connect. Have been trying for 2 days 😫
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Steve Lloyd
(@SteveIndyCar) reported
@EE Hey, I'm trying to Login to pay a bill but I can't seem to use my password. Could I request an email reset please?
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boo-urns
(@conorpburns) reported
@EE Cannot log in to MyEE either through the app or online. Getting constant Error message - I have reset my password but still occurs. Could you help please? x
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Dave 💙
(@DaveHigh) reported
@EE Help!! Latest update downloaded onto my S20 Ultra and now sim card is not inserted error all the time. Was fine before the update and now i have no phone. Tried restarting, removing sim, wiping it etc but not helped.
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Andrew McLaughlin
(@andymac2602) reported
@EE Internet ok on mobile phone. Router at home constantly flashing even after resetting. Cannot have this whilst working from home. Need to have proper Zoom access. Mobile app not working. All in all, I am not happy.
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Kyle Mansell 🦋🇬🇧 🏴 🏳️🌈
(@KyleMansell) reported
@ee bloody no phone signal again. iPhone 12 Pro ****. And you blame it on switching towers
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Scott Morrison
(@HotChocNBourbon) reported
@EE I'm looking to cancel a SIM on my account but I can't get through to EE anywhere: by phone, live chat (doesn't exist), and even here. I really don't know what else to do.
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Seagulls & Trawlers
(@seagullstrawler) reported
@EE Yeah it’s worked in the past, so has the website but they both keep falling over at login
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Will J McC
(@WillJMcc) reported
When you've been with @ee for 10+ years and they can't even match deals from other providers. On the other hand, I'll be a new customer to someone else, @O2 @VodafoneUK who wants to sell me a contract for a Galaxy S20 FE?