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EE Outage Report in Reigate, Surrey, England

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The latest reports from users having issues in Reigate come from postal codes RH2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Reigate, Surrey, England 11/13/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Reigate, Surrey, England

The most recent EE outage reports came from the following cities: London, Caterham, Croydon, Crawley, Redhill, Coulsdon, Reigate, Bromley, Edenbridge, Leatherhead, Byfleet and Epsom.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCaterham E-mail
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • Gin_Shamasi ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • acroliths Christine Taylor (@acroliths) reported from East Grinstead, England

    @AppleSupport so now three weeks without iPhone SE- Group 8 now tell me it has been returned to Apple so I have no opportunity to ask @EE to look at this. How much longer to sort a replacement phone? This is unacceptable for me - the customer

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • craigwilliamsdj Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • SuttonCarers Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DanieIShepherd Daniel Shepherd (@DanieIShepherd) reported

    @EE @bt_uk My phone line with BT hasn’t worked for about 11 months now - I pay them £72 a month (mainly for full fibre internet) but £5 is for a call package I’ve not been able to use - I asked to cancel it and could they come and just remove the master socket - that’ll be £98 please.

  • stupotscstupot stuart currie (@stupotscstupot) reported

    @EE I have just brought a data add on for £6 for 3gb but 1gb has been added?? I cannot find anywhere on the app to ask!! Very poor customer service

  • Mark29071823 Mark (@Mark29071823) reported

    @EE I’ve been told this several times and then told when I do there’s nothing that can be done just got to wait and hope shocking service apparently if the order is done in store you can’t track progress so anyone thinking of buying a phone do t support your local store

  • kenhocar Kenneth Ho (@kenhocar) reported

    @EE Indoor was never great less drops depending on location in home but slow and low bandwidth at times. Ideally @bt_uk @WeAreOpenreach just fix it soon but DM anyway as requested if you can check if there's wider issue affecting bandwidth

  • twinklevic77 Vicky (@twinklevic77) reported

    @EE #eebroadband down again by any chance?

  • jas_shergill Jas Shergill (@jas_shergill) reported

    @EE small business customer. I have had no service for 2 days, cannot connect with customer services online or on the phone. I am running a business and need to understand what is going on. Please get in touch with me.

  • MikeBlibBlythe Mike Blythe (@MikeBlibBlythe) reported

    @EE just had a very unpleasant call from one of your employees trying to pressure me in to a sale. He was very rude and has definitely convinced me to never become an EE customer.

  • KateOflaherty Kate O'Flaherty (@KateOflaherty) reported

    Warning to anyone upgrading via @EE and trading in their old device. Do NOT do this via post. The contractor is useless, is the latest in a comedy of errors trying to send it back.

  • _OhHello_ Oh_Hello (@_OhHello_) reported

    @EE Hiya sorry the problem hasn’t been fixed. My mum said she’s not receiving anything now from anyone. Thanks

  • redsquareimages Red Square Images (@redsquareimages) reported

    @EE why do you make it so hard. Long-standing MOBILE customer. Longer BB customer. Trying to upgrade to ultrafast Fiber. Salesperson takes 30 minutes to quote and then decides they’ve quoted me a student price that I never asked for. Is it really that hard?