EE Outage in Reigate, Surrey, England

@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

@EE Problem solved since this.

@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

@EE are there any outages or problems in Bromley? Internet down and has been most of the day.

@EE is MyEE down? Can’t log in on app or website

@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

@EE @AmazonUK I have a PAYM SIM specifically for Alexa and calls frequently go to Voicemail. How do I troubleshoot? Who do I raise the issue with?

@EE @casssprawling My ee app exactly the same. Just been like this for over a week now. I've heard a few reporting the same issue now.

@EE Still not working

@EE How can I speak to an agent ? I’m a new customer, I’ve been over charged x no customer service to ring.!

@EE The tweet is as more to point out that your app and website are very unreliable and crash and have problems more times then they actually work. You offering to help kind of defeats the purpose of having an app or website

@EE @Ofcom @DailyMirror complaint ref: 14800601 I found ‘Kirsty’ from the #EE executive account team to be very intimidating and blackmailing towards myself in regards to dealing with my complaint of very poor network coverage/service from #EE very disappointing. 👎👎👎

@EE hi, the app (android, uk) isn't working for me. Is it common problem?

@matheknitician @EE I think for every mainstream provider, someone, possibly several someones, advised against them. That's the problem. I also checked some of the less well-known ones, and they said they couldn't supply our address. Once it's sorted I'm sure it will be fine, it's the transition.

@EE Hi guys, still waiting for replies from earlier, it may have been missed. Network appears to be out in some Harrow areas. Any news?

@EE Hey guys, not able to make calls from any EE phone in my house, is there a problem with the network?