EE

EE Outage Report in Epsom, Surrey, England

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The latest reports from users having issues in Epsom come from postal codes KT19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Epsom, Surrey, England 09/25/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (36%)

    Internet (36%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Epsom, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Hammersmith, Wandsworth, City of Westminster, Leatherhead, Redhill, Southwark, Hounslow, Byfleet, Epsom, Lingfield, Mitcham, Purley and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomHammersmith Internet
United KingdomWandsworth Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • mandyphin28 Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • officialrobert0 Robert Smith (@officialrobert0) reported

    @EE why have I only got 2 bars of signal

  • ItsJamesPowers James Powers 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ItsJamesPowers) reported

    @EE I paid £100 as an existing customer for an upgrade I haven't received vs a new customer paying £30 for the device and receiving a Delivery Notification, Despite ordering the same device and colour. That's what's really annoying. (2/2)

  • mattingham Matt in Crewe 🇪🇺🇩🇪🏳️‍🌈 🚋 (@mattingham) reported

    Not sure who I’d speak to about a mobile phone blackspot for @VodafoneUK and @EE - both my work and personal phones barely function at Hartford station in Cheshire. Maps show good coverage but the station is in a cutting & in an emergency both are no use 😔

  • JuliaRegan129 Julia Regan (@JuliaRegan129) reported

    @EE They have done that along with numerous other residents that rely on the service yet nothing

  • Louise_Gx LouiseA.Gx (@Louise_Gx) reported

    @EE clearly being ignored!! Your customer service is absolutely shocking and you obviously don’t give a **** about your loyal customers! Think I’m just going to leave all together rather than bother getting another product with you when you won’t help with it anyway! Disgusting!!

  • yelpihslenoil Lionel Shipley (@yelpihslenoil) reported

    @EE Hi! EE I wanted to say how very elaborate the add with the guy being shaved from a distance. But I don't think you'd pull it off in my location YO25 4AS why don't you come & try? You get Kev Bacon here & tell the truth. It just doesn't work here Ha!

  • antallen1 Ant (@antallen1) reported

    @EE is there network issues? 2nd day in a row that I've had no phone signal at home

  • _SalmanAnwar Salman (@_SalmanAnwar) reported

    @EE customer services have been shocking today, really needing help and still getting nothing via the chat?

  • DwSebastien sebastien DW (@DwSebastien) reported

    @EE What does one have to do to have their issue resolved? 12 calls,4.5 hours on the phone,4 complaints cases and still no response about the 12 months Xbox Game Pass Ultimate worth £130 I was meant to get with my new Z Fold 3 on release day! False advertising. I can smell a suit

  • Louise_Gx LouiseA.Gx (@Louise_Gx) reported

    @EE are horrific and do not care about their customers one little bit! Customer service is shocking - non existent in fact!! Clearly don’t give a **** about helping their loyal customers - they’d rather lose them altogether than help add another product!!