EE

EE Outage Report in Epsom, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Epsom, Surrey, England 11/05/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Epsom, Surrey, England

The most recent EE outage reports came from the following cities: London, Wandsworth, Hounslow, Southwark, Croydon, Redhill, Caterham, Coulsdon, Twickenham, Brentford, Hammersmith, City of Westminster, Reigate, West Drayton and Kensington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomSouthwark Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • OzmaLionheart MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • vinesack Joe Wadsack (@vinesack) reported from Wandsworth, England

    I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • whiskey_soaked_ Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LostSock4 LostSock (@LostSock4) reported

    @Wheels246M @EE I've been with 02 about 3 years now. Cheap as chips (unlimited calls and texts and 40gb for £17 a month) I've always got a decent signal and 4G. 3 wasn't bad either, they just kept price hiking, my Mum swears by them though, been with them 15 years.

  • sfarq11 Sophie Farquharson (@sfarq11) reported

    @EE we have been having internet problems all day today-I’m still working at home, any change it’s being resolved?

  • Ben_Downe Ben Downe (@Ben_Downe) reported

    @EE Has to be the worst network I have ever used in all my years of owning a mobile phone

  • MitosisDNB MitosisDNB (@MitosisDNB) reported

    @virginmedia @helkhiana Your generic responses are so poor. You should be notifying people when there is going to be this level of disruption to their service. If people withheld their direct debit you'd send letters out within days. Your customer service is horrific. I'm so glad I get to use @EE

  • washington_jim jamesN (@washington_jim) reported

    @EE Not for me I work away in Kirkby now and signal is terrible can't wait to go back to O2

  • garam_chai82 Mr_K (@garam_chai82) reported

    @EE I've recently taken a new contract which had BT Sports Ultimate for the duration of the contract. Now it says I'm unable to screen share from my phone to my TV, which was one of the added benefits of Ultimate. Can you help?

  • addict_opium Psychotic ***** addict (@addict_opium) reported

    @EE SW8 - service has been out now since Monday. Unable to make calls or use data. Yesterday morning the network checker said service would be restored in 8 hours. Yesterday evening it said 14 hours. Now it says 3 hours. Is there an *accurate* estimate of what is happening?

  • Wheels246M Wheels (@Wheels246M) reported

    @LostSock4 @EE Near where I live we had an outage last year lasting over 6 months due to a faulty mast. Had to fight tooth and nail for refunds as well despite not being able to use EEs services this entire time. If they are the best god knows how bad other providers are

  • CamranBurkett Camskidonatello (@CamranBurkett) reported

    @EE I certainly need help, you’ve charged me twice for my bill this month and your website is still saying my bill isn’t paid... I can someone please help urgently!

  • sue_loveday Sue Loveday (@sue_loveday) reported

    @EE Can some one please help me with a missing PAYMENT?