EE

EE Outage Report in Epsom, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Epsom come from postal codes KT19.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Epsom, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Epsom and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Epsom, Surrey, England 04/24/2025 11:05

April 24: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (27%)

    Phone (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Epsom, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Southwark, Lewisham, Mitcham, Bermondsey, Wandsworth, Fulham, City of Westminster, Sutton, Hampton, Carshalton, Kingston upon Thames, Guildford and Blackheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewisham Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Epsom, England

Latest outage, problems and issue reports in Epsom and nearby locations:

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • siliconglen Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported from Camberwell, England

    @EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • Felicia_Thandie Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • reader_victoria victoria reader (@reader_victoria) reported

    @EE I had tried to place order but did all and took the money but didn’t provide me with order number or anything do not know if it’s gone through or not or what’s happening can you cancel please ans have money back

  • Bomber19631 Bomber1963 (@Bomber19631) reported

    @EE Spoke to a lady Saturday who was going to come back to before the end of her shift and didn't . Monday called again some problem this time a guy said he would definitely come back and didn't. Both UK based . You must have the most useless people employed . #usless #wastoftime

  • mrericgwilliams eric williams (@mrericgwilliams) reported

    @EE I was able to access via ee website, there was upgrade if the MyEE app today but did not fix the issue

  • Iangarty Ian Garty (@Iangarty) reported

    @EE please can someone contact me about an issue trying to upgrade.

  • LewisMJ92 Lewis (@LewisMJ92) reported

    @EE any issues reported in Swansea area? My texts won't send to any one bit phonecards in no out are fine.

  • clivel_98 Clive Longbottom (@clivel_98) reported

    .@EE on 14th Sept, EE phoned me and offered me a better deal and promised a new 5G SIM by next day delivery. Here we are, 2 weeks on, and despite multiple emails to the guy who said he would help, nothing. Can you sort things out?

  • PhilipRawlings4 Phil (@PhilipRawlings4) reported

    @EE I’ve been cut off 4 times whilst trying to upgrade! each time the customer “helper” tries to give me a better deal than 1st offered but can never match it. Now I’m on hold for over 30mins! This is not what I call customer help! I know the name of the 1st helper. Then help me

  • RedFromTheCarse Caroline S (@RedFromTheCarse) reported

    @EE any known issues with broadband in PH2 7QP area? my internet has gone down

  • PammyKG Pammykg (@PammyKG) reported

    @EE must be one of the worst mobile phone providers for loyal customers. Been with them over 20 yrs and offer me the same “deal” as new customers, might be time to move.

  • pinklovinlass Sarah Ross (@pinklovinlass) reported

    @EE @purrmaidx Literally have same issue and can’t get on the site. Rang 3 times on hold and keep been cut off!!!