EE

EE Outage Report in West Molesey, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Molesey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Molesey, Surrey, England 01/20/2026 13:25

January 20: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Molesey, Surrey, England

The most recent EE outage reports came from the following cities: Hounslow, London, City of Westminster, Camden Town, Wandsworth, Hampstead, Wembley, Hammersmith, Slough, Mitcham, Woking, Paddington, Richmond, Fulham and Purley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Wi-fi
United KingdomLondon Phone
United KingdomCity of Westminster Internet
United KingdomCamden Town Internet
United KingdomWandsworth Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • antony_fry Antony Fry 🌑 (@antony_fry) reported from Slough, England

    @EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.

  • Lgandara93 Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • AviatorDavid David Cheung (@AviatorDavid) reported from Ealing, England

    @EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • ICEMAN2372 BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England

    @EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • nash_gelnash Gel (@nash_gelnash) reported from Camden Town, England

    @EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice

  • therealgavinm Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • HelendixonHelen Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • MeetuSuraj ComplaintBox (@MeetuSuraj) reported from Slough, England

    had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • absentxminded Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Spezzington LifeIsDifficultEnough (@Spezzington) reported

    @EE It's been slow for days but I don't measure it all the time

  • emzee2908 Emma Arnold (@emzee2908) reported

    @EE is there a problem with your top up service today as can’t seem to top up on app, website or 150! Declines payment even though funds available!

  • junk2funkco upcyclejewelleryco (@junk2funkco) reported

    @MarcAllera @Qualcomm_EU @EE Within 10 minutes of being with EE I’ve realised how appalling your service is. 15 minutes on hold twice and still nobody can answer the phone. Beyond a joke!!

  • ethvn97 ethan NT (@ethvn97) reported

    @EE help pls

  • Miss_lmcginty Miss McG (@Miss_lmcginty) reported

    @EE hi, my EE service has disappeared for the last couple of hours. Can’t call as calling is not currently enables. Can you help please?

  • NafeesJafry Nafees Jafry💙 (@NafeesJafry) reported

    @SkyHelpTeam @SkyHelpTeam Been done a bazillion times before.Always told "no issue" or "speed to property is ok." Sorry, but I pay £20 pcm for mobile calls, oodles of data I can't even put a dent into it and to top it all @EE mobile speeds kicks Sky's BB to the sideline and beyond for less ££

  • ctewellbeing ctewellbeing & Mental Health (@ctewellbeing) reported

    @RealMattLucas @EE Sounds like a fake scam, it is against the law to make such threats of recovery,enforcement, damage to credit in regards to any alleged debt.

  • 1_udder_thing Catherine Broomfield (@1_udder_thing) reported

    Hey @EE your flaky website took my money for topping up data on my 4GEE mini Wi-Fi router, then crashed (again) You’ve taken my money and I’ve got no data Wud like some customer service please and maybe even some data for my money

  • jessicabirkin97 Jessica Birkin (@jessicabirkin97) reported

    @EE Hi Chris Not a problem, appreciate if someone could call me. Is there a way to schedule a rough time for the call?

  • DiamondXGeezer Maddie (@DiamondXGeezer) reported

    @EE There was disruption due for 1 day yesterday in SN14/SN15, I still have no signal, I don’t get 4G anywhere, phone calls can be made but neither person can make out what eachother is saying… please sort this asap! I need my signal!