EE Outage Report in West Molesey, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Molesey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Molesey, Surrey, England
The most recent EE outage reports came from the following cities: London, Slough, Islington, Fulham, Hounslow, Richmond, Ruislip, Ealing, Purley, Kensington, Redhill, Chertsey, Southall, Wallington and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Slough |
Phone | |
| Islington |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Fulham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2
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Jane Staiano 🇪🇺🇬🇧🇮🇹
(@JaneStaiano) reported
from
Camden Town, England
@JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2
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Coopers Coffee Bar
(@CoopersCoffee) reported
from
Hillingdon, England
@EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gabriella Lee
(@gbrlll) reported
@EE Hello, I’m trying to help my mum transfer her number and I keep getting a technical error problem at your end. Any idea when it will be fixed as I need to go home soon!
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jen smith
(@jenjensmith84) reported
from
Coventry, England
@EE god sake just about to pay for my #Radio #one tickets literally at check out and I lost connectivity....number 1 service my *** 😒
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Technobud
(@NormalHerbz) reported
Trying to add a data plan to my Apple Watch. Spent an hour on the phone to @EE. Technical Support couldn't comprehend what I was even asking. Told me a load of guff. Complained by email.
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Jonathan Phillips 🇺🇦
(@DigitalJonathan) reported
Ok folks, I need your help. A friend and neighbour has opened her home to a Ukrainian family and has asked if I can help with a UK phone. I only know iPhone, never used Android and dunno what’s best. Would @EE , @O2 , @ThreeUK like to help?
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jen smith
(@jenjensmith84) reported
from
Coventry, England
@EE god sake just about to pay for my #Radio #one tickets literally at check out and I lost connectivity....number 1 service my *** 😒
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Lisa Tyrer
(@la_tyrer) reported
@EE I’ve been on hold for 82 minutes to sort out my elderly mothers phone. This is awful
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Jonssmith
(@Jonssmith8) reported
@EE I had a busy week planned but your lying c*nt employee has cancelled my request to cancel a new contact I took out within ten minutes of a call. I have been a customer of yours for nearly 15 years. You've tried to leave me with a phone that doesn't do a single job I need!
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Jonssmith
(@Jonssmith8) reported
@EE So can you help or do I complain about your theft to ofcom and trading standards? Lying thieving pigs!
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Neal Carter
(@nealjcarter) reported
@EE You keep reducing my fibre from 300mbps to 100mbps. If I text a technical ‘bot’ contact number from EE that was used previously last week, I can issue a refresh command which does reset the connection back to 300. Please can you arrange for this to be looked into thanks.
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Jonssmith
(@Jonssmith8) reported
@EE I've been a customer for nearly 15 years and the phone upgrade I have just taken out doesn't work for me. In less then 24hrs I tried to cancel my order and revert to my old package. Your c*nt employee said it was fine but then cancelled my request for no reason!