EE Outage Report in West Molesey, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Molesey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near West Molesey, Surrey, England
The most recent EE outage reports came from the following cities: London, Slough, City of Westminster, Kingston upon Thames, Paddington, Wandsworth, Brentford, Wembley, Woking, Hammersmith, Islington, Hounslow, Camden Town, Purley and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Gavin Wrigley
(@pheauteau) reported
from
Hammersmith, England
@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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pavlin yankov
(@paulondon666) reported
from
Lambeth, England
@EE Good morning. Why have you suspended my Pay as go service ?
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Adam Van den Bussche
(@adamvdb) reported
from
Paddington, England
@EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Pete
(@NendickPeter) reported
@blatantly_sassi @EE Ofcom regulates EE, however under distance selling regulations, you don't have to see or indeed sign a contract, escalate your complaint internally, above manager level to operations level then ask to be referred to the exec office. Each complaint that reaches them costs ..
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Marsal Firdaus
(@Marsalalakazam) reported
@wazzaster @EE Good thing I didn’t wait for the customer support as they were unresponsive for my account to be fixed, I was referred to @zems_ins by a friend and they were able to resolve the problem.
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Samuel James
(@Stanleysonson) reported
@EE I called technical support to help get esim on new phone. You said you would activate your end and now it has disconnected my old physical sim in my old phone and not activated in my new phone. Now I have to call 111 and have no phone.
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Priya Mulji
(@PriyaMulji) reported
I don’t want a month free @EE - I JUST WENT MY PHONE TO WORK PROPERLY!!! Shocking service from EE - tech support is appalling!
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David Fawkes
(@dgfawkes) reported
@EE I have to log into the My EE app every time I open it. Can you help at all?
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Sadiq Chikte
(@SidChikte) reported
@EE disappointed! Firstly got insurance and you are not able to replace my phone, and it's been a week! The customer service has been shockingly poor! Also, your network coverage in parts of Southend is shocking. Literally no service in Thorpe Bay and Clifton terrace!
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karl edward
(@KarlTweetkarl) reported
@wazzaster @EE The problem with customer support is their no response or automated replies that do not solve anything. When I had similar difficulties with my account I had to reach out to @zems_ins for help. The good thing is they did help fix my acct.
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Christopher Langley
(@azteckon1892) reported
@EE North Tyneside has awful signal it keeps having to refund its customers
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w00ting softly
(@Look1Waffles) reported
@EE is there a problem with broadband? Our home lost internet about 2 hours ago
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BG
(@Alfred78636925) reported
@EE Not providing what you promise breaches your contract I'm afraid, as does false advertising. My bill to your company in court will be higher than any fee you can come up with, trust me. You've had countless opportunities to help and couldn't be arsed I'm afraid