EE

EE Outage Report in West Molesey, Surrey, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Molesey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Molesey, Surrey, England 12/24/2025 11:50

December 24: Problems at EE

EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Molesey, Surrey, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Paddington, Slough, Wandsworth, City of Westminster, Wandsworth, Dorking, Northolt, Uxbridge, Camden Town, Wembley, Epsom, Weybridge and Uxbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith E-mail
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:

  • gooness78 Sharon Sandhu (@gooness78) reported from Slough, England

    @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

  • HrHJamesKnight OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE I was, but the signal seems to be back now. Thanks anyway!

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • StuABedford Stuart A (@StuABedford) reported from Paddington, England

    Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE hi, I have no signal in W5, is there a fault?

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • dougmortonagain Doug (@dougmortonagain) reported from Ealing, England

    @EE Hi, the issue has returned. I have no service again.

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • jonpagecfc Jon Page (@jonpagecfc) reported

    @EE speaking to someone to cancle an online order is impossible. Website is also terrible and doesn't work with order number.

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • ProgWinds Johnny (@ProgWinds) reported

    Just had a call from @EE about sending an emergency engineer out but they needed to send me £100 'compensation' before they could OK it! When my bank declined the international transfer he asked for my wifes card details which I didn't give! 1/2

  • turricannn one second ghost (@turricannn) reported

    @EE I need to query an order I never received. When I call I'm sent through a maze of automated options and no idea how to actually talk to someone.Even sending a message here I get an automated response. App is useless. £229 down at the moment. DPD equally terrible.

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • RalstonBhoy DaizensDa (@RalstonBhoy) reported

    @EE we have had issues for 7 weeks after changing to EE broadband and wrote to Claire Gillies. Can you confirm our complaint is with her. It has been two weeks since we emailed?

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.