EE Outage Report in West Molesey, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Molesey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 07: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Molesey, Surrey, England
The most recent EE outage reports came from the following cities: London, Dorking, City of Westminster, Epsom, Uxbridge, Kensington, Slough, Islington, Fulham, Hounslow, Richmond, Ruislip, Ealing, Purley and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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Zarah🧸
(@Zarah_666) reported
from
Islington, England
@EE Hi I’m trying to access the my ee app and it’s not working
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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Rossy Smith
(@Rossy_smith) reported
from
Paddington, England
@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing
(@maryyasmine) reported
from
Kensington, England
@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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Joe Wadsack
(@vinesack) reported
from
Wandsworth, England
I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
EE Issues Reports
Latest outage, problems and issue reports in social media:
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maria 🦄
(@mglowex) reported
@EE Its working again assuming an issue with the website x
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Charli Marie
(@charliprangley) reported
I very much regret having my UK phone contract with @ThreeUK and not @EE. 😣 My service has been shut down because I haven't been back to the UK since the pandemic started so I've breached the 'fair use' roaming policy, but my partners EE phone still works fine. 🙃
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XLR Motorsport
(@XLRMotorsport) reported
Kaue at @EE customer services is everything customer service should stand for. Not only is he excellent at giving great service, his knowledge of EE and their policies and procedures is spot on too! Hey, @EE, make this guy employee of the month, please 🙏🏼 Faith = restored!
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EE Customer Support
(@eecustomerdesk) reported
@alyblod2 @EE Hi there! Im sorry to hear you’re having issues! Have you tried turning your device off then on again? Kind regards, Amad.
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HOW TO SPOT SCAMS 101
(@HowScams) reported
@RoxyD27 @EE Can you go on the scam site then send me the url link so i can take down the page and prevent others from being scam Many thanks
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mali
(@malliezghal) reported
@EE I am currently in Canada and I have credits left but I can't send texts or call or do anything. I can't even call or text 150... When I call my voicemail it says to contact customer service but I can't because I am abroad and nothing is working on my phone. Please help 🙏🏻
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Mary
(@MarySequera) reported
@EE internet down for the past. Can you please assist?
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Steven Castle
(@steviebronco1) reported
@EE Not really no, but I'm not sure you can actually help anyway. Seems my beef is with Sony over the headphones offer with the Xperia 1 MK III and not EE. Someone needs to tell Sony I've not returned the phone tho and quick before I start crying.
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Alvaro Roncancio
(@AlvaroRoncancio) reported
@EE Hi, I know this is a bit forward but I am looking to upgrade from my S21 Ultra to the S22 Ultra whenever that comes out in 2022. The problem is that the cost for the upgrade before the 12 months/after 6 months is £300 when I trade it in. Why is it that much?
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Lord Marcus
(@marcusprosser74) reported
@eecustomerdesk @EE Obviously there is some confusion Amad if you read what I put I’m obviously not happy with the service I have received from your company representative Phil from Twitter lacking in customer service skills.!! Basically saying tough take it or leave it