EE

EE Outage Report in West Molesey, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Molesey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Molesey, Surrey, England 02/13/2026 11:25

February 13: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Molesey, Surrey, England

The most recent EE outage reports came from the following cities: Wandsworth, Purley, Wembley, London, Paddington, Islington, Dorking, City of Westminster, Epsom, Uxbridge, Kensington, Slough, Fulham, Hounslow and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Internet
United KingdomPurley Internet
United KingdomWembley Phone
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • jgoodliffe_ James Goodliffe (@jgoodliffe_) reported from Paddington, England

    .@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • AngelaMagny Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • KarenPurvis123 Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • doberguy53 Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • EatOutLots Lydia Pluckrose (@EatOutLots) reported from Camden, England

    Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • NeilHigley Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • DanWantsTech Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieChallinor Katie Challinor (@KatieChallinor) reported

    @EE please can you help my grandad. We lost our Great Nanna 2 days ago and he’s currently in Cyprus with no service as he’s been cut off. Please can you call him if I DM you as he has so many calls to make at a very distressing time

  • hannahfaulkes Hannah Faulkes (@hannahfaulkes) reported

    @EE I moved in in December 2021 and it’s been poor ever since. Did a speed test last night and it’s now dropped to 0.40mb/s. Website says I should get full 4G indoor….

  • PlayforthSarah Sarah-Kimberley (@PlayforthSarah) reported

    @bt_uk how much extra is the hybrid back up? Or can I have it discounted as I’m with EE. Or can @EE supply it for me being a BT customer?

  • Ashles3000 Ashles (@Ashles3000) reported

    @RadarMaths @EE I'd like to ask this same question @EE - I popped onto one of your stores this morning to ask if they might have them in and they'd never heard of the glasses.

  • KieranF94450500 Kieran Foster (@KieranF94450500) reported

    @EE Help I’ve messaged you my sim isn’t working 😭😩

  • infectedgene ignorant (@infectedgene) reported

    @EE thanks for wasting my day by sending someone out to fix my Internet to just turn around and say we need to send another engineer out. Took the day off work and now need to take another day just for @BtOpenreach to do the same thing, which I can't do. Pathetic customer service

  • mng321 martyn (@mng321) reported

    @EE Have you got an extra 10% rattling down the back of the sofa… that would help everyone with their bills..

  • Arabay2Shiesty ARB 🇸🇴🏴‍☠️🥷 (@Arabay2Shiesty) reported

    @FullSen70316301 @EE @O2 you made mistake joint then i been with them long time they don’t care about customer service they will take ur money if u don’t say nothing they won stop if u call them they will say it was technical fault and return money in 7 days i’m leaving dem when my contract is done

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @EE Yo ur a waste of time you haven’t helped me with nothing Iv had no service for two days

  • DavidsonLizz Liz Davidson (@DavidsonLizz) reported

    @EE no service in DE1 since yesterday, what is the issue and when will it be fixed, website says within 16hrs?? need more specific info please i am trying to work, dont ask me to DM just check DE1 and reply with some info, many thanks