EE

EE Outage Report in West Molesey, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Molesey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in West Molesey, Surrey, England 01/18/2026 06:45

January 18: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Molesey, Surrey, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Hounslow, Slough, Wembley, Mitcham, Wandsworth, Woking, Paddington, Richmond, City of Westminster, Fulham, Purley, Hayes and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Wi-fi
United KingdomHammersmith Phone
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomHounslow Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • KarenPurvis123 Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

  • AngelaMagny Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • doberguy53 Matthew 🇬🇧 (@doberguy53) reported from Paddington, England

    @ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

  • r_condy Ryan (@r_condy) reported from Camden Town, England

    @ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.

  • NeilHigley Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • DanWantsTech Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • EatOutLots Lydia Pluckrose (@EatOutLots) reported from Camden, England

    Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinJolliffe Kevin Jolliffe (@KevinJolliffe) reported

    @EE I’ll just cancel to be honest, I moved my phone contract to Vodafone last year so I’ll probably do the same with this, just disappointed not to get to use any of the data I’ve paid for over 2 years

  • sarahharrison86 Sarah Harrison (@sarahharrison86) reported

    @EE ordered BT sports yesterday and it's still not working. It's been over 24 hours and I'm on holiday 😑 it's just told me there's a problem with my password so I've changed it and it's still not activated 🙄

  • TimboKey Tim Key (@TimboKey) reported

    @EE Nobody cares Olivia. That cost increase will help pay your salary for regurgitating corporate nonsense on Twitter. EE should realise now isn’t a great to hike prices (9/9)

  • RobBradbrook RB | DRONE | CINEMA (@RobBradbrook) reported

    @michael_rudloff @EE You clearly have enough money to sponsor the BAFTAs and claim to be the biggest and best phone company you could use some of that money so you don’t have to pass costs on to customers i think now is a bad time to increase prices by such a huge margin given the current climate.

  • Michael57690152 Michael Armstrong (@Michael57690152) reported

    @EE Any chance of an answer, cause you seem to now be ignoring me now, just because I’m having to wait 2 weeks for a phone that we were never told would have to wait for! Plus I’ve got a watch I can’t use! I JUST WANT MY PHONE after paying £500 to upgrade

  • danbarkes Dan (@danbarkes) reported

    @EE hello can a customer services rep contact me asap. I have sent a dm

  • KevinJolliffe Kevin Jolliffe (@KevinJolliffe) reported

    @EE Hi, I’m out of contract next month on my Apple Watch and I’ve never actually been able to use data on it so I’m just going to cancel it to save some money

  • KevinJolliffe Kevin Jolliffe (@KevinJolliffe) reported

    @EE I’ve never been able to use data on it though for the 2 years I’ve had it which has been frustrating, I’m sure that’s what I’ve paid for with unlimited data

  • michael_rudloff Michael Rudloff (@michael_rudloff) reported

    @EE @RobBradbrook The fact that no one could have predicted a CPI of over 5% doesn’t mean you couldn’t work on customer retention. Common sense should kick in that some raises are just bonkers and clearly made ‘because you can’. My plan INCREASES by an amount that other providers charge per year.

  • mattpoole2011 Matthew Poole🇺🇦 (@mattpoole2011) reported

    @seventiessally @kallmemeg @EE one of your customers is using this service to bully a public health professional can you take action