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EE outages and service status in West Molesey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around West Molesey, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Aug 4, 1:03 AM GMT+1.
  • 48% Internet (48%)
  • 22% Total Blackout (22%)
  • 19% Phone (19%)
  • 11% Wi-fi (11%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Molesey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Molesey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 4: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West Molesey, England

The most recent EE outage reports came from the following cities: Hammersmith, Hampton, Woking, Ealing, Shepperton, Mitcham, East Molesey, Wandsworth, Feltham, Hayes, Epsom, Greenford, Hounslow, and Southall.

CityProblem TypeReport Time
Hammersmith Internet 13 hours ago
Hammersmith Total Blackout 3 days ago
Hammersmith Internet 6 days ago
Hampton Phone 6 days ago
Woking Phone 7 days ago
Hammersmith Wi-fi 8 days ago

Nearby cities with recent reports

Hammersmith

3 recent signals

13 hours ago
Hampton

1 recent signals

6 days ago
Woking

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:

  • vinesack
    Joe Wadsack (@vinesack) reported from Wandsworth, England

    I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

  • MissShannyToms
    Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • MrNickSwan
    Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • CoopersCoffee
    Coopers Coffee Bar (@CoopersCoffee) reported from Hillingdon, England

    @EE hi Could you help, my app accepted my fave for log in but is asking for further confirmation, it won’t accept my password and isnt sending me an email to reset - I’ve tried - I’ve left it a while but nothing .... please help

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • pmodley
    Paul Modley (@pmodley) reported from Ealing, England

    @JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • kerrylou94
    Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #Wellbeing that’s a 😂 I was scammed for > 6 m & during that time not a single statement message I am with V and I get post and other stuff I know I will never get my refund u guys owe me at least >400£ do the r thing admit I was gullible #EEstay away

  • dougmortonagain
    Doug (@dougmortonagain) reported from Ealing, England

    @EE hi, I have no signal in W5, is there a fault?

  • TheChauffeur_
    Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • VixSeaman
    Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • johndurant63
    john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • Mohamed87268245
    Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • tamara_mbz
    tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • ponkysue2
    ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • EwanJStevenson
    Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • DanGinBrown
    Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jpglover1982
    JP Glover 🏳️‍🌈 (@jpglover1982) reported

    @EE need some help guys, done messaging told to ring 150 and 150 are not able to assist I need to speak to someone regarding ee one up rewards

  • WorbleGames
    Ben (@WorbleGames) reported

    @lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down

  • upstairlab
    Dave (@upstairlab) reported

    @EE I placed an order on your store. You took the payment twice. First time it gave me an error but still took the payment. 2nd time it worked. Any help?

  • peterhunter1233
    Peter Hunter (@peterhunter1233) reported

    @MarkyTalk @EE I had the exact same issue. Kept getting sent to a call centre pushing broadband (clearly on commission) – they wouldn’t listen and were rude. Requested my PAC code via text, then EE retentions rang with a better deal than anything else on the market. Was so close to leaving.

  • SajjadElPatron
    Sajjad El Patron (@SajjadElPatron) reported

    The worst network customer service i have ever seen @EE . I made an order and customer service said they can’t do anything because the order is still at @parcelforce . the worst courier service in UK. I will terminate all services from EE.

  • vis_unita
    Stu 🇬🇧 (@vis_unita) reported

    @mblacky78 @EE Pity you were not a passenger in my car tonight’s journey from work. You would have noticed how infrequently the signal was sufficient to make or receive a call. Makes me laugh how people with no fkin idea can be so ballsy.

  • TailsQuest
    Hey Tails 👋 (@TailsQuest) reported

    @EE Guys I pay for uncapped speeds and have 5G across all these devices, 2x iPhone and iPad yet I get this problem all the time I do speed test and it says 70+mbps as well as still devices are overheating/frying and typing on my screen at the same time every time I get a new device??

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @ee does the network support 5G redcap?

  • panchi_hoop
    A -8 (@panchi_hoop) reported

    @EE hi I been sent a letter to my address with an unknown person name requesting return of equipment. I am not a customer or have never requested any equipment.

  • Jason29wctb
    jason (@Jason29wctb) reported

    @EE I'm 54 only had a orange phone when it first started and binned the phone after a week ,there customer service was awful, so now EE/BT thought I'd give you ago , on o2 and since virgin owned it it's been the worst ,even there broadband is broken , I'll go into shop Saturday