EE Outage Report in West Molesey, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Molesey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 17: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (35%)
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Total Blackout (12%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Molesey, Surrey, England
The most recent EE outage reports came from the following cities: Epsom, London, Hampstead, Wembley, Southall, Camden Town, Slough, Mitcham, Hammersmith, Islington, Greenford, Purley, Ruislip, Ealing and Fulham.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Phone | ||
Wi-fi | ||
Internet |
Community Discussion
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EE Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
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Alex King (@alexkingtweets) reported from Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Antony Fry 🌑 (@antony_fry) reported from Slough, England
@EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.
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Iwona Sadowska (@IwonaSadowska) reported from Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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ComplaintBox (@MeetuSuraj) reported from Slough, England
had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
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paula long (@slex_542865) reported from Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Randombiz (@RandomBiz) reported from Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Andy Coxon (@andycoxonuk) reported from London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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BRENDAN LEAHY (@ICEMAN2372) reported from Camden Town, England
@EE Morning guys I am pretty annoyed I work in NW5 1LB and again there is a SERVICE issue at this location - this has been going on for weeks now - it gets fixed then a few days later it breaks again can you update and indicate when this issue will be solved permanently Thank U
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Helen Dixon (@HelendixonHelen) reported from Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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David Cheung (@AviatorDavid) reported from Ealing, England
@EE I do not appreciate that EE passing the buck to BT when it is clearly your mask at the location is malfunctioning when both EE and BT customers are facing the same issue.
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David Cheung (@AviatorDavid) reported from Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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David Cheung (@AviatorDavid) reported from Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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Hannah (@absentxminded) reported from Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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Stephen McGlynn 🏴 (@StephenMcGlynn) reported from Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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Jade Sharp (@jadesharp1992) reported from Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Shane Gillespie (@ShaneGillespie) reported from London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Gel (@nash_gelnash) reported from Camden Town, England
@EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice
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Lucy. (@Lgandara93) reported from Ealing, England
@EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.
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Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ашли (@WebAsh) reported
. @EE 5g not living up to its promises in the early throes of #leedspride - full signal but abysmal latency and speeds. Mostly just hype eh?
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Jonah Ryan (@notJonahVeep) reported
@samuelsbritton @EE Go elsewhere Sam and then call EE when you have a strong alternative offer and ask them to do even better. EE are often one of the slower providers, worse customer service and their social media team are a joke who spend their whole day making memes and ignoring customers.
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Sir Richard b-h-Soame 13th BT (@SOAMER) reported
Here in north Shropshire customers are starting to think that @EE should be doing be under trades description stating they don’t have drop out in calls and have the most reliable signal @MarcAllera what type of company are you running are you even fit enough to be at the helm
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Lewis (@IceCubeInHell) reported
@EE my broadband is down any idea how long for?
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jonathan hough (@jonatha00863400) reported
@EE day two and still no signal
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Simon (@SG_EFC) reported
@EE since youve put 5g in my area my phone signal and internet is shite..! sort your masts out..!
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katrina pickering (@kpickering1990) reported
@EE never been so difficult to get a response
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dafyddgriffiths (@dafyddno2) reported
@EE Utter garbage in Tenby area today ! 4g I DONT THINK SO !!
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jennie Bainbridge (@Nurse_jen) reported
@EE disgusting service. Left without internet for three weeks when we rely on it financially. Your fault as orders weren’t placed as they should have been. Disgusted. Do not bother with this company. Go elsewhere.
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Neil Ballingall (@NeilWBallingall) reported
@EE any customer service happening today?