EE Outage Report in West Molesey, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Molesey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near West Molesey, Surrey, England
The most recent EE outage reports came from the following cities: London, Purley, City of Westminster, Guildford, Sunbury-on-Thames, Hammersmith, Brentford, Paddington, Hounslow, Wandsworth, Camden Town, Slough, Kingston upon Thames, Wembley and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Purley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
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Teresa Walsh ●
(@teresaspost) reported
from
Merton, England
@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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Mariam Michtawi
(@MariamMichtawi) reported
from
Brentford, England
@EE I did twice but still the same. It seems many are facing the same problem!
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Irma Grace
(@IrmaGrace26) reported
from
Camden Town, England
My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE
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Paul Nagle LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.
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LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing
(@maryyasmine) reported
from
Kensington, England
@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@nikolajht @EE Hey, did you manage to fix it?
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Vick
(@Fanboy2001) reported
from
Slough, England
@EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Kevin Nolan
(@knolanuk) reported
from
Lambeth, England
@daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta
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Paul and Sir Fluffy 🏴🇮🇱
(@Praeceps69) reported
from
Hounslow, England
@EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.
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Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙
(@r1k1n) reported
from
Brentford, England
@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik
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Niki Hutchinson
(@nikihutchinson) reported
from
Wandsworth, England
Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ZX Geoff Owen
(@NCC_17fOrmula1) reported
@woodmally1979 @geogramblings @EE Not making excuses for them but I used to work for them. That looks like a standard boiler-plate letter that would be sent out to anyone, otherwise you'd have been address Dear (name). I agree though that 'Dear Customer' would be better now.
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Greenie 💙🇺🇦
(@greeneyedkink) reported
@EE has your network gone down this morning. The app won't load and the WiFi says there's a signal but nothing loads?
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@shophelp
(@nopelols) reported
@EE SO disappointed that I paid for a sim only deal yesterday and now you’re saying that you can’t honour it. I ALREADY paid for it. So so upset with your service
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Lee
(@Hotwheels_1978) reported
@ee hi are your websites down? Trying to top up an elderly relatives phone remotely and the page won’t load? Tried my friendly ee shop, nah we can’t help, not particularly helpful..
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Nansi George
(@NansiG2) reported
@EE Thanks however the link is of no use. Says there is no problem when there clearly is. Options only 2 if 3 (texts, calls, Internet) but no option for 'all'. Local Facebook has locals saying the same thing. No EE since Thursday night. I simply want an idea of when it'll be fixed!?
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Natalia Chapman
(@NataliaJade__) reported
@EE Sorry didn't reply, yes sorted it was an issue my end after someone took money from my account so at the time was just wondering if could have still paid via bank giro at the back of bill. But thank you!
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John
(@GrumpyPandaF1) reported
@EE Can you tell me how I am meant to retrieve a Picture/Video Text Message when the Password you sent me doesn't work? I've entered my Phone Number including 447 & without & the Password numerous times & it doesn't work! Been waiting over 24 Hours now Customer service appalling
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Polythene Pam
(@betaniabar) reported
@EE Hi Debbie, thank you writing. My problem is now solved but I was told I would get a call back within 5 mins from EE regarding a tech issue but didn’t get one. I called back hours later and there was a 30 min wait. Never used to be like this :(
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Sam Howson
(@samhowson) reported
Atrocious customer service from @bt_uk - not had internet for a *month*! The provided @EE 4G box has now decided to no longer work either. @openreachhelp still nowhere to be seen...
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Gillian Nimmo 🏉🏴❤️🐻
(@Gillian_Nimmo) reported
from
Inveresk, Scotland
@EE can you help please. Despite having 99gb left on my usage according to the EE app I cannot connect or receive any messages when not on Wi-Fi!!!!