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EE outages and service status in West Molesey, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around West Molesey, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received May 21, 2:47 PM GMT+1.
  • 59% Internet (59%)
  • 18% Phone (18%)
  • 14% Total Blackout (14%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in West Molesey, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in West Molesey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at EE

EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near West Molesey, England

The most recent EE outage reports came from the following cities: Surbiton, Richmond, Wandsworth, Hammersmith, Kingston upon Thames, Hounslow, Southall, Ealing, Twickenham, Woking, Leatherhead, Greenford, Hayes, Weybridge, and Fulham.

CityProblem TypeReport Time
Surbiton Internet 2 hours ago
Richmond Total Blackout 3 hours ago
Wandsworth Phone 1 day ago
Wandsworth Internet 2 days ago
Hammersmith E-mail 3 days ago
Surbiton Internet 3 days ago

Nearby cities with recent reports

Hammersmith

3 recent signals

3 days ago
Surbiton

2 recent signals

2 hours ago
Wandsworth

2 recent signals

1 day ago
Richmond

1 recent signals

3 hours ago
Kingston upon Thames

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • DepravedAcid
    Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • tykeharvey
    T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • DanGinBrown
    Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • anit3
    Anit (@anit3) reported from Brentford, England

    Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

  • ChaparianF
    Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • johndurant63
    john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • ponkysue2
    ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • thebrownmayn
    Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • lcallis
    Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • AmbroseBarnaby
    🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • HowardDellSmit1
    Dell Smith (@HowardDellSmit1) reported from Tolworth, England

    @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪

  • 221Sociopath
    Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • anit3
    Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • PervezHassan10
    Pervez Hassan (@PervezHassan10) reported from Hillingdon, England

    @EE guys stay as far as possible from EE before you know it they will find a way to rip you off I should have gone for Vodaphone they provide the best customer service and no hidden charges. Trust me now they say I was send statements I am so disappointed 😎

  • r1k1n
    Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England

    @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

  • DanWantsTech
    Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HayhurstDarren
    Darren Hayhurst (@HayhurstDarren) reported

    @EE No my contract is up Dec 27. Just trying to sort the issue out without having to buy a 3rd party router. I need to be able to prioritise online gaming but that cant be done on a smart hub 2. To get a 3rd party router and set up is a challenge.

  • danny28123
    Danny Kirkman (@danny28123) reported

    @EE I still cannot login to my business account on the app because you can’t link my devices. This has been going on weeks now, what’s going on ?

  • markie_69
    im kind of a big deal (@markie_69) reported

    @EE can you please recommend a shop that has competent staff please? Been to Stevenage and Watford and I've never experienced such inept service..trying to take a phone in for repair is impossible..it really shouldn't be this difficult!!

  • PaulaRossi47
    Paula m (@PaulaRossi47) reported

    @EE I was given pak code in EEstore it was awful got told they could not compete with sky so you lost me

  • PlayforthSarah
    Sarah-Kimberley (@PlayforthSarah) reported

    @EE I am sick of this now, WHY CAN I NOT ACCESS MY BROADBAND AND TV ON EE APP? I am more than happy to cancel all my services including phones and tablets as well as tv and broadband unless this is dealt with! Oh let me guess we can not help please call?! No! I would like account

  • Marzy1867
    Richard Marshall (@Marzy1867) reported

    @EE with just awful customer service. "Sold" broadband to wfh and stream and we get 6 mps (six) to 10 (ten) down from 250 with old provider. Agent closed complaint within 5 seconds of setting it up (without consent). When the mobiles come for renewal they are all gone.

  • DMLYONDER
    DML (@DMLYONDER) reported

    @EE ee says they the best network lol a joke now our Internet is down home phone line down permanently and we are both vulnerable people's and I can't do my job as I work from home..

  • Kate00019
    Catherine (@Kate00019) reported

    @EE hi, do you reply to the DMs? Been abroad, my number is deactivated, can't use the app and calling doesn't seem to work. I've DMd you. Please help 🥹

  • Love2knit4love
    Love2knit4love (@Love2knit4love) reported

    @EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(

  • PaulKohlerSW19
    Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reported

    I’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t but help think there’s a flaw in that process? @Ee can you please DM me with a number I can ring