EE Outage Report in West Molesey, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in West Molesey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 06: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near West Molesey, Surrey, England
The most recent EE outage reports came from the following cities: London, Islington, Paddington, City of Westminster, Wembley, Ealing, Isleworth, Barnes, Fulham, Slough, Wandsworth, Belsize Park, Kensington, Camden Town and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Islington |
Internet | |
| Paddington |
||
| City of Westminster |
Total Blackout | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Lydia Pluckrose
(@EatOutLots) reported
from
Camden, England
Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Matthew 🇬🇧
(@doberguy53) reported
from
Paddington, England
@ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.
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Karen Purvis
(@KarenPurvis123) reported
from
Paddington, England
@EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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James Goodliffe
(@jgoodliffe_) reported
from
Paddington, England
.@EE I’ve lost all Data connectivity- my eSIM shows as No Service! What on earth has gone on??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dexter Morgan VI
(@DextersDesciple) reported
@EE I ordered something off your site 5 weeks ago and it still hasn’t been shipped. But it won’t allow me to cancel it online either.
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Greer Wilson
(@greer_wilson) reported
@EE Just thought your top brass should know that I was in your store today at Bloomfields Shopping Centre in Bangor, County Down. I was served by a young woman called Jess. No older than early 20s. Exceptional customer service, patience and knowledge. A really good experience. 👍
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Teds
(@Tedtalks13) reported
@BarclaysUK @EE Hi barclays Hi ee what document IP plan were you working off thats got a dispute issue on his method of trying to make something while having brown bagged closer to home on "perks" and dr sharmawasnt him in the courts they didnt ******* check ID to his surgery
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Liam_Bones
(@liamgriffiths85) reported
@Carl_M79 @bt_uk @EE BT are slowly moving to EE anyway so maybe they’ll take the decent customer service over with them?
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Seán Seosamh 🇪🇺
(@SeanLXIV) reported
Back in the @EE store today. Still trying to get a phone returned and contract cancelled. Absolutely appalling customer service. Nobody seems to have any authority to do anything, just shrug their shoulders.
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Simmo Robert Eaton
(@Simmolcfc77) reported
Thank you @EE just rang your “helpline” it said to speak to Someone press 1, i pressed 1 and it said we’ve sent you a text and then hung up on me. You should rename it no help whatsoever useless line.
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Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻
(@dawniedavidson) reported
I am going to have much deserved rant @EE and @BT @BTCare. Also if I try and message all I get is your infuriating BOT!! Having recently switched from BT to EE broadband went down 3pm yesterday. Mobile phone signals suck where I am so trying to call and speak to a human was a
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Hannah
(@h2_hannah) reported
@EE hello, I have received an email I would like to discuss with the complaints team. I made a complaint some time ago and thought it was resolved. I no longer have an EE account. I do not wish to call; I want to email. I have PTSD from calling so much in March I cannot any more.
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XXLEANNE🔴⚪️XX
(@leanne_bcfc) reported
@EE Yes there is a issue with the dunball mast and apparently there is nothing you can do about it someone else from my town has also complained signal has been shocking for months tho here
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Audrey Gordon
(@f1gpgirl) reported
What Shocking service from @EE numerous broadband drop outs, no engineer available until Wednesday - unable to work or watch the GP and no compensation for lack of service