EE Outage Report in West Molesey, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in West Molesey, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near West Molesey, Surrey, England
The most recent EE outage reports came from the following cities: City of Westminster, London, Hampstead, Ealing, Camden Town, Hammersmith, Woking, Hounslow, Islington, Banstead, Sutton, Wembley, Streatham, Twickenham and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near West Molesey, England
Latest outage, problems and issue reports in West Molesey and nearby locations:
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Epsom, England
Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Dell Smith
(@HowardDellSmit1) reported
from
Tolworth, England
@EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙
(@Boizey) reported
from
Ashtead, England
@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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shams
(@SaaShamsu) reported
from
Wandsworth, England
@Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Sam
(@Covey_75) reported
from
Islington, England
Lazy incompetent @DPD_U_K 🤬 Waited 3 days for a delivery from unhelpful @EE only for the useless courier to keep saying no one's in, poxy service!!!
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Lydia Pluckrose
(@EatOutLots) reported
from
Camden, England
Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Pates
(@KeithCP2) reported
@EE Hi No I have not, but the one thing about it was, even if I knew the Password to the Samsung Account I don't give Passwords to no one, that is how Hackers get in, you learn about these things when you have I.T. Qualifications, other problem of course is Money with Samsung
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Kyle
(@kylewhitelam97) reported
@EE I’ve had to take a day off work today as you were meant to come and set up my broadband and still no one has shown up even tho the time slot given was 8-1 and it’s now nearly 5 o clock! I won’t be able to afford another full day off work so could please help me get this sorted
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Chris B
(@ckb0001) reported
@EE Hey Monika! Thanks for reaching out! Never got it sorted. Couldn’t connect to other providers (manual selection meant no signal) Appreciate you can’t be everywhere but if I can’t even get Edge speeds I’d love to know how you think you can charge me for a service thst doesn’t work
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Amanda
(@HappyJoyfairy) reported
@EE hi no phone signal for a couple of days? Can you help please?
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Ben Baker
(@benpbaker) reported
@EE I've just spent 3 hours trying to upgrade my Samsung S10 to an S22 using the trade in offer, via both the "My EE" app, and my laptop. Both keep crashing and won't let me checkout. Is there an issue with your website, and will the offer still be live tomorrow? #infuriating
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🇺🇦🆆🆁🅴🆇🅷🅰🅼_🅶🅰🅼🅴🆁 #Xbox 🗝
(@wrexham_gamer) reported
@jordandavies98 I'm in Mid Wales atm...brilliant WiFi absolutely ZERO service on @O2 and @EE
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Kirsty
(@Kew1) reported
Cannot fault service from Claire @EE who did all she could to help with my complaint #thankyou
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Melissa M
(@MellyM_87) reported
@EE Hi Suzie, luckily one of your online chat colleagues sorted the upgrade for me as the website refuses to work. This definitely needs sorting as looking at your EE community page I am not the only customer with this issue. I have the EE app and get exactly the same issue there!
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John Turner
(@john__turner) reported
@EE and @Eurostar How can it possibly be that I can have at least three bars of 4G signal from Paris all the way to the Channel Tunnel, and either NOTHING or one bar from the moment we get back to the UK????
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SΞTH
(@BoA0069) reported
Is it just me or has @EE signal degraded horribly in London lately? Definitely not landing any planes with this crap