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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Croydon, City of Westminster, Southwark, Wandsworth, Thornton Heath, Hounslow, Redhill, Orpington, Fulham, Epsom, Purley, Brentford, and Kingston upon Thames.

CityProblem TypeReport Time
London Internet 10 hours ago
Hammersmith Internet 20 hours ago
London Phone 1 day ago
Croydon Internet 2 days ago
Croydon Internet 2 days ago
City of Westminster Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • EwanJStevenson
    Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • gillybee66
    gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • thebrownmayn
    Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • owodeone
    Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • LawenLawko
    Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • AndrewRPines
    Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

  • MissShannyToms
    Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • pheauteau
    Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • ChaparianF
    Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • MissCharlesV
    CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • TschesyaT
    Anna Trela (@TschesyaT) reported from Camberwell, England

    @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

  • tamara_mbz
    tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • paulondon666
    pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • linziehunter
    Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

  • mobiasstrip
    Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • rainbowfreak_x
    Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • itsKatieJLester
    Katie J Lester (@itsKatieJLester) reported

    Ere @ee I'm in the USA and T mobile is crap keep losing signal

  • ADMason
    Andy Mason (@ADMason) reported

    @EE Hi, any known broadband issues in TR13 area, please? Connection is seemingly fine but no data whatsoever. TIA, Andy 👍

  • SeanStewartEdUK
    Sean Stewart (@SeanStewartEdUK) reported

    @EE Hi EE. Sorry for not getting back sooner. I called up later that day and it was related to the PAYG customers all losing connection that morning. The person on the phone was helpful in pushing a network settings update that fixed it for me and others in the situation he spoke to

  • greenhaze
    Louise Hazan #3.5% (@greenhaze) reported

    Hey @EE - what’s going on in OX4? No service on my phone and no wifi through our EE router? Is this localised or something bigger going on?

  • Whirly90
    Will Hearley (@Whirly90) reported

    @GeorgieRastaMay @EE Good customer service that.

  • PriyaMulji
    Priya Mulji (@PriyaMulji) reported

    Really disappointed with @EE and their service recently. Was told I could leave without charges as they can’t fix the fault in the area now told I can’t and have to try a new SIM card as mines old? Paying for a contract which is way more than I use. You say you’re ‘committed to..

  • Rob_Dawson93
    Roberto Dawson (@Rob_Dawson93) reported

    @EE are the latest company on my **** list. "We are currently receiving a high number of calls. You will be waiting at least 20 minutes." I can't stress this enough. But I don't give a ****, get more staff and stop thinking it's acceptable to ALWAYS say you're busy

  • jerrynoel2000
    Jerry (@jerrynoel2000) reported

    @EE EE 5G Coverage In Edinburgh Last Q4 Of 2022 Since EE 5G Service was first launched on 30th May 2019 in Edinburgh it was limited. Now going forward 3 and half years later, there's very little improvement. You still can't get 5G service in quiet a lot places around city centre

  • markturnbull566
    mark turnbull (@markturnbull566) reported

    @EE really poor customer. Upgrade phone last month on Ap. Receive bill for double what upgraded to. Ring up and am told that two lines have been added to account. Advised this is not what I requested. Old line cancelled, huge faff with change of number and 140 still deducted

  • markvonlipinski
    Mark von Lipinski (@markvonlipinski) reported

    @EE is the app down?