EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (26%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Coulsdon, London, City of Westminster, Southwark, Orpington, Southall, Croydon, Leatherhead, Fulham, Wandsworth, Redhill, Ashtead, Merton, Hounslow and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Wallington |
Internet | |
| Coulsdon |
Phone | |
| London |
Wi-fi | |
| London |
Phone | |
| City of Westminster |
Internet | |
| Southwark |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
-
David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
-
Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
-
David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
-
Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
-
Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Camberwell, England
@EE Data speed is very slow sometimes less than 5Mb/s
-
Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
-
MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
-
Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
-
Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
-
Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
-
Daniel Spencer - Headshot Photographer
(@HeadshotsDaniel) reported
from
Camberwell, England
@malmborg Damn it... I thought that was bound for an @ee billboard!
-
Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
-
Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
-
Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
-
Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
-
Benjamin Hopkinson
(@BenHop) reported
from
Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
-
Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
-
Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Raylol
(@RaymondYoung1) reported
@EE Any updates on when Blackpool area will be back up and running for internet usage? Multiple people on EE where i am are having connection issues. cheers
-
Swarley Quinn
(@Joen_Th3) reported
@EE Ahh, I see! I'm considering something along the S22 range, though I'm interested to see what else is coming up 🤔 Mostly though I'm sick of paying for 5G on the network that rhymes with 'riffraff' and not actually getting coverage 👀
-
🦋 Paris 🦋
(@Unknown_PeeXx) reported
@EE There isn’t even enough space to put it all on here all I know is this company will never have my money again. Scammers that’s all I can say
-
Joseph 💻 Script
(@JosephScript) reported
@EE please support Firefox on your website. I literally can't ever log in on FF.
-
Aboy
(@FranklyUk) reported
@DiscriminatedUk @MarcAllera @EE I had requested this but then they messaged me they would not repond to any of my messages so that means no information of any kind. They have completely blanked me now. Even though I am a paying customer. I cant even ask a question about my service.
-
joe fouracre
(@joefouracre1) reported
@EE is there any reason why I’m losing my service in Blackpool this morning? My 4/5G signal seems to have been spotty the last few days but then today it says no service
-
💙 shelley herniman
(@insanemum1) reported
@VodafoneGroup @EE @O2 looking for a mobile provider that gives 4g coverage in the uk .My son is on weekly chemo 02 has given us the worse coverage & is failing epically when he has needed us we haven’t been to hand due to lack of service.even had to have landline .
-
Russ C
(@RussCollibobs) reported
@EE we're at Staining Rd, Blackpool FY3 0AX and had great signal and connection yesterday and the day before. Today is terrible. Is there an issue with the network? My phone is showing 5g with at least half the signal bar full. Both mine and my son's connection is terrible.
-
Angela Kelly
(@Rubyroo14) reported
@Carer49 @EE They rang my brother three times despite him telling them he was on end of life care in hospital. Promised to remove him from their calling plan but never did. He won’t be answering them now as has sadly passed away.
-
Micky B
(@MIICKYB1989) reported
@EE must be the worst for customer service ordered the IPhone 14pro deep purple last week to them says it’s in stock to then say it will be dispatched within a week to now saying 21days from day of order three separate advisors tell 3 different stories, Not happy at all 👊🏼😡