EE Outage Report in Purley, Greater London, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, City of Westminster, London, Southwark, Wandsworth, Hammersmith, Thornton Heath, Hounslow, Redhill, Orpington, Fulham, Epsom, Purley, Brentford, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	Internet	2 hours ago
Croydon	Internet	6 hours ago
City of Westminster	Internet	6 hours ago
London	Wi-fi	6 hours ago
Southwark	Internet	6 hours ago
Croydon	Wi-fi	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  pavlin yankov (@paulondon666) reported 41 seconds ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Charli R (@RojasLahoz) reported 56 seconds ago from Brentford, England

  @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

• 
  Olga (@olgabudimir) reported 1 minute ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Walee (@thebrownmayn) reported 3 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  James Meredith (@Jamesmeredith) reported 3 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  Hazel 🥸 (@BurnzyH) reported 6 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  Bridge🌼 (@rainbowfreak_x) reported 13 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

• 
  Andrew Pines (@AndrewRPines) reported 21 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Gavin Wrigley (@pheauteau) reported 22 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 25 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  CharlieH 💙 (@MissCharlesV) reported 25 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  James Meredith (@Jamesmeredith) reported 37 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Ronin Shaw (@RezxoShaw) reported 44 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Steve Murrell (@mobiasstrip) reported 45 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Stephen Hines (@hines_stephen) reported 47 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  tamara m (@tamara_mbz) reported 50 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  gillybee ☆ (@gillybee66) reported 53 minutes ago from Bexleyheath, England

  @EE Is the app down?

• 
  James Meredith (@Jamesmeredith) reported 54 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Shanny (@MissShannyToms) reported 58 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  Linzie Hunter (@linziehunter) reported 58 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharon Rossides (@laravalon) reported 3 minutes ago

  Having a nightmare getting hold of @EE to resolve our internet and phone issues. No response to emails and calls seem helpful but no response made.

• 
  Sergio (@SergioMallardo) reported 5 minutes ago

  @EE Still issues in St Albans AL1, when is it being fixed? It’s been nearly a week without usable service

• 
  Clair Hampson (@Clair0901) reported 7 minutes ago

  No internet, yet again. Thanks @EE wish I’d not upgraded coz I never had problems b4 🤬🤬🤬

• 
  warrior networks (@social_warriorn) reported 12 minutes ago

  @EE This advert is a disgusting example of a Network that does not perform at this speed or consistently. My upgraded fast broadband has not worked for 2 weeks.causing me grave concerns However crooks at EE continue to take payment. Disgusting service

• 
  MyLittleColdCrime (@MyLittleColdCr1) reported 14 minutes ago

  @EE Hey! Is it possible to get the Xbox Game Pass deal if I currently have a 24 month sim-only contract? I’ve tried doing the texting Xbox to 150 but it always says there’s a technical issue and it’s being worked on. It’s been a week so far. :(

• 
  Tony Nason (@nase_2k) reported 16 minutes ago

  @CBezzant @EE Did you get a response from EE? Same issue for me in TW12, now they are saying there is no issue... But clearly there is.

• 
  Nic #ForTheMany (@HoylakeBeach) reported 17 minutes ago

  @EE Garbage, no signal in Hoylake

• 
  Charlotte Bezzant (@CBezzant) reported 20 minutes ago

  @nase_2k @EE I gave in because l could have spent a long time tweeting with them, but ultimately it’s down to what the engineers (?) do rather than the conversations cust services & I have. #didnthavetheenergy

• 
  Katie (@KLD0483) reported 20 minutes ago

  @EE can you answer me a question, if a customer phone goes faulty … not their fault . After 30 days what do you do please ? #thankyou

• 
  Al 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇪🏴‍☠️ (@Alan1For) reported 21 minutes ago

  @EE 5g in the city centre only and I have to use WiFi calling at home because I don't get a signal all for the tidy some of £121 a month.. Vodafone must be using tin cans and string if they are worse 🤨