EE Outage Report in Purley, Greater London, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Croydon, City of Westminster, Southwark, Wandsworth, Thornton Heath, Hounslow, Redhill, Orpington, Fulham, Epsom, Purley, Brentford, and Kingston upon Thames.

City	Problem Type	Report Time
London	Internet	18 hours ago
Hammersmith	Internet	1 day ago
London	Phone	2 days ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago
City of Westminster	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Gavin Wrigley (@pheauteau) reported 2 minutes ago from Hammersmith, England

  @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

• 
  Linzie Hunter (@linziehunter) reported 4 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Shanny (@MissShannyToms) reported 8 minutes ago from Brentford, England

  @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

• 
  CharlieH 💙 (@MissCharlesV) reported 10 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Steve Murrell (@mobiasstrip) reported 11 minutes ago from Richmond, England

  @EE data service down in Twickenham. Do you know when it will be back up?

• 
  Lawen Lawko Karim (@LawenLawko) reported 11 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  tamara m (@tamara_mbz) reported 18 minutes ago from Hammersmith, England

  Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 19 minutes ago from Hammersmith, England

  @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

• 
  Farhoud Chaparian (@ChaparianF) reported 22 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Andrew Pines (@AndrewRPines) reported 28 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  gillybee ☆ (@gillybee66) reported 32 minutes ago from Bexleyheath, England

  @EE Is the app down?

• 
  Stephen Hines (@hines_stephen) reported 35 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Olanrewaju Owode ❁ (@owodeone) reported 37 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  Walee (@thebrownmayn) reported 45 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  PapaQ69 (@AddicksGlenn69) reported 45 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  James Meredith (@Jamesmeredith) reported 46 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  James Meredith (@Jamesmeredith) reported 48 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  pavlin yankov (@paulondon666) reported 51 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 52 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Bridge🌼 (@rainbowfreak_x) reported 60 minutes ago from Hounslow, England

  @EE are your app and website down? Can’t log onto either

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MyTimeToComplain (@TimeComplain) reported 3 minutes ago

  @EE your Coverage Checker and your ‘EE Community’ are misinforming your customers and both are incorrect as there isn’t a section to report where there isn’t coverage. Currently there is poor coverage in NW10 Zero area but your Coverage checker says it’s perfect! Send an engineer

• 
  Divnej Týpek (@DivnejTypek) reported 4 minutes ago

  @EE It did help, although for some reason it forced me to change my password. But all sorted now 👍

• 
  Rox_Lex ♡︎Роксана♡︎ (@roxiekynaston3) reported 6 minutes ago

  @BredYapper0 @EE Some people have had texts saying it will be down for a week. Useless

• 
  Steve Large (@SteveLarge18) reported 7 minutes ago

  @EE I am buzzing, just not with anything @ee did to help me get my ps5. And yes I have been checking all my folders

• 
  Keef (@Blackers2) reported 8 minutes ago

  @EE I've just bought a SIM pack for my wife To swap her over and the My EE app doesn't work, just get an error message telling me to try again later. Lots of other similar reports. Will it be fixed tonight or shall I throw away and go with Giff Gaff instead?

• 
  Brett Coupland (@coupie141) reported 9 minutes ago

  @ee when a contract includes roaming and precious pre departure texts to confirm why is this not happening? I can’t text as I have no signal and yet you don’t reply to pm tweets or normal tweets!

• 
  Anthony Peters (@Burwoods) reported 9 minutes ago

  @EE @DivnejTypek Can’t you just fix the app please. It’s a problem for everyone

• 
  Emma🏃🏽‍♀️📚🧩🏡🌷 (@run4fitness) reported 10 minutes ago

  Unhappy with @EE service.Friend renewed contract with btsport add on,can only view on phone.Contacted you 3 times, each time you say it'll be fixed but need to wait 24 hours for the large screen viewing to be activated. It is still not working 😡

• 
  Nuss (@N21PZ) reported 11 minutes ago

  @EE hi any reason your app is not working

• 
  Kate✨ (@KatieeLucyy) reported 12 minutes ago

  @EE your website it's RIDICULOUS! letting me press the 'buy now pay later' on my account for a PS5 but then just crashes down. It's a joke. And your app isn't working either 🙃🙄🙃