EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, Mitcham, Wandsworth, Epsom, Westerham, Caterham, Warlingham, Bromley, Purley, and Redhill.

City	Problem Type	Report Time
Croydon	Phone	2 days ago
Southwark	Wi-fi	3 days ago
Southwark	Wi-fi	3 days ago
Southwark	Internet	3 days ago
Croydon	Phone	4 days ago
Southwark	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 10 seconds ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 31 seconds ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Adrian Bradley (@adebradley) reported 3 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 13 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Jamie (@JamieSenitt) reported 13 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Walee (@thebrownmayn) reported 26 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Rubén Taluja (@Robinhio84) reported 27 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Yang Xu (@bostoed0624) reported 27 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  Tania Hinds (@TaniaTells) reported 28 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 29 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Lucy Callis (@lcallis) reported 37 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 38 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Warren (@warrenmcgrath1) reported 41 minutes ago from Bromley, England

  @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

• 
  Karen Alford (@KarenA_69) reported 42 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

• 
  Matthew Sexton (@matt_sexton) reported 46 minutes ago from Croydon, England

  Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

• 
  Matthew Barber (@Matt_Barber4500) reported 46 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Matt Bond (@MattBondVocal) reported 48 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Rizwan Ahmed (@RizKundi) reported 50 minutes ago from Blackheath, England

  @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

• 
  Dell Smith (@HowardDellSmit1) reported 50 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 59 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 4 minutes ago

  @EE I’ve reported issues before and was told it works fine

• 
  Grumpy_Arse (@Mr_Grumpy_Arse) reported 8 minutes ago

  Why is your app ****? It never works and shows lines that where disconnected years ago! Trying to gift my daughter some data but the app is just not happening? @EE

• 
  ChrisM (@chrismaddison74) reported 14 minutes ago

  @WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!

• 
  Lennox Richardson (@lennyrfc) reported 14 minutes ago

  @EE Never ideal & always frustrating - it’s 2100 in the evening & I’ve got one bar of signal strength so I’m not dialling a number to speak to an automated person yet again or have a response via this forum using a bot. Your service is woeful at best.

• 
  Darrell fletcher (@Fletchmeister81) reported 15 minutes ago

  Went into an @EE store yesterday, safe to say service with a smile was not what I received. Thankfully my apple watch ultra finishes next month and i can pay off my device as mazuma have offered me enough to pay it off. Not only that but my wifes sim and daughters phone can go to

• 
  𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported 18 minutes ago

  @EE Hi, my mother has been trying to get through to your customer service all morning with no luck. She’s disabled and is struggling to find the correct number/option to speak to someone. Would it be possible for someone from your team to contact her, please? We’d really appreciate the help. Thank you.

• 
  Ben (@WorbleGames) reported 18 minutes ago

  @lizardbutts @MarkyTalk @EE As I said to Mark, buying the phone outright upfront is often significantly cheaper long term. Obviously the upfront cost is quite large but generally i've found you save about £100-£200 over 24 months doing it that way. I'm with EE for internet as well so that brings it down

• 
  OSINT/Cyber Bird 🦆🦉🐥🎃👻🕸 (@malwareowl) reported 19 minutes ago

  Hi @EE just like to say thanks for sending Ian Cassidy from @mjquinnhq round to sort my 92 yo dad’s fibre out after a few teething issues earlier. He also connected my dad’s laptop to the router for him too as I can’t get over myself currently to help as I’ve just had surgery.

• 
  ThatSpicyDragon🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 Arcane fumbled (@ThatSpicydragon) reported 19 minutes ago

  @EE FIX YOUR ****!

• 
  JT (@What_JT_Thinks) reported 24 minutes ago

  So @WeAreOpenreach have lost my neighbour's consent form twice and totally refuse to provide an explanation to @EE or me on what is going on. There is no way of contacting them or complaining, and no consequence for providing dreadful service, ordered fibre in May, still nothing