EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Carshalton, London, Hounslow, Hammersmith, Croydon, Horley, City of Westminster, Beckenham, Southwark, Thornton Heath, Wandsworth, Sevenoaks, Bromley, Banstead and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Carshalton |
Wi-fi | |
| London |
Phone | |
| London |
Wi-fi | |
| Hounslow |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
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Havoc techie - Voiding warranties since 1990
(@HavocTechie) reported
from
Bexleyheath, England
@Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof
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Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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charika kiriwandala
(@CkCharika) reported
from
Camberwell, England
@EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
@EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening
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Havoc techie - Voiding warranties since 1990
(@HavocTechie) reported
from
Bexleyheath, England
Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6
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Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
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John Townsend
(@Starnow1) reported
from
Eltham, England
Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@idaniel2121) reported
@furylust @DazStraughan @EE When it comes to technology the UK is like 3rd world country they don’t have the right infrastructure to provide the necessary service to its people
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Marvin95
(@marvin_gyabaah) reported
@EE I have a problem with my account, I wanted to change some settings on it but it says to me that "I don't have permission to change this settings" "please contact the account holder to make any changes" I might don't remember my first (account holder) details
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David Tierney
(@tierney1811) reported
@EE is the website down? Crashed as I was trying to upgrade my phone and now I can’t even get to the home page
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Steve
(@Parky25) reported
@EE why is my 4G not working again in the centre of Newcastle? It’s constantly down.
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Amble Skuse 🏴🏴🇪🇺
(@AmbleSkuse) reported
@EE hi! Help! My data network isn’t working. I tried to install digital sim on other phone, doesn’t seem to have signal. Now real sim doesn’t do data, just calls. Any ideas???
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Jess.
(@shedimsthestars) reported
@EE can you help me rearrange a delivery please since I got no notifications saying it was coming….
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RIKI
(@riki_rikidance) reported
@fatfums @EE I am with EE so maybe. All I know is when it says 5G I have no signal and it’s so often
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Help Small Business and the Self-employed
(@FightTheCovid) reported
@EE Hi Michael the checker still shows good 2g-4g coverage, but it's not working for a week now
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Arlene
(@Enelra) reported
@EE argyll especially #oban has had no service for 5 days now- I need my phone for my job when I make or receive calls or send txts - I am losing business because of this When will this be resolved and reflected on my bill #ee #eecustomerservice
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Franny Lloyd
(@anytimefrances) reported
@EE You've humiliated me enough already by continually stealing money from my account, don't expect me to help you. I had £16 credit, following day when I tried to make a call there was nothing. I call that stealing.