EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Mitcham, Croydon, Wandsworth, Southwark, Epsom, Westerham, Caterham, Warlingham, Bromley, Purley, Redhill, Orpington, Reigate, and Coulsdon.

City	Problem Type	Report Time
Mitcham	Internet	10 hours ago
Croydon	Internet	2 days ago
Croydon	Total Blackout	3 days ago
Wandsworth	Internet	3 days ago
Croydon	Internet	9 days ago
Southwark	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Karen Alford (@KarenA_69) reported 1 minute ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

• 
  Niki Hutchinson (@nikihutchinson) reported 3 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  gillian nichols counselling (@NicholsGillian) reported 12 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Dave Ahern (@CorkGourmetGuy) reported 16 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  TricolorGav (@gauravleo7) reported 16 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  James Meredith (@Jamesmeredith) reported 17 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 18 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Andrew Pines (@AndrewRPines) reported 19 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Shannon/Sharon (@duffshan) reported 20 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 22 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Laura 🐐 (@Laura_Rads) reported 23 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Steve N (@stevejax2003) reported 26 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Stephen Tilney (@Stephen_Tilney) reported 29 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 41 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Anna Trela (@TschesyaT) reported 42 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 46 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  James Meredith (@Jamesmeredith) reported 53 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  Warren (@warrenmcgrath1) reported 56 minutes ago from Bromley, England

  @EE Problem solved since this.

• 
  Steve N (@stevejax2003) reported 58 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 58 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Charles Salt (@CharlesSalt3) reported 2 minutes ago

  @EE Thank you very much for your quick and responsive reply, however, it didn’t work! No help from HELP 66033, as far as I read it, the whole thing since joining BT has gone bonkers, it’s costing me a fortune for absolutely nothing, every penny counts when you rely on on pension

• 
  angel (@fathersaph) reported 3 minutes ago

  @EE i’ve called already, had to sign a single document for a new phone on the in store ipad as the link was not working on my phone - your employee has taken it upon themselves to sign my print name to a document for insurance that i didn’t ask for. i am contacting the ombudsman.

• 
  Clark Renney (@ClarkRenney) reported 5 minutes ago

  What is wrong with the @EE app? My bills and payments refuses to open. I have even uninstalled and reinstalled the app. Is there a problem with the system?...

• 
  Gareth Howells (@GarethJHowells) reported 7 minutes ago

  @EE Have reported it online now. Signal is very weak.

• 
  ANDREW HENDERSON (@AHende1006) reported 9 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  AlauraNightsVA/Cybernetic VTuber|OC & VS VeXpo2026 (@AlauraNights24) reported 10 minutes ago

  Due to @EE complete and utter failings I am unable to stream till Friday. This means I have to cancel the TF2 stream that people booked time away from work to be a part of. I am incredibly sorry for this and I hope to be back soon

• 
  Charles Salt (@CharlesSalt3) reported 10 minutes ago

  @EE can’t watch France v Spain on the internet, cos as usual I have no internet, EE was good before BT got involved, it has been rubbish now for ages, fed up talking to Plymouth. I pay a lot of money to get no service

• 
  Louise Mullins (@_Loulabelle_) reported 11 minutes ago

  @EE what's going on woth my mobile phone signal? Itd been really rubbish for days now.

• 
  peter wilson (@wilsonpeter48) reported 14 minutes ago

  @EE I have tried all SIM cards as tests the only 2 that seem to work most of the time are O2 based transmitters and Vodafone but coustomer service doesn't match phone SIM. I need a reliable SIM service being disabled with health issues to connect to my infusion pumps

• 
  Jack (@JHJCSports) reported 14 minutes ago

  I will never use any @EE or any EE product ever. They have defrauded us and lied to us over two years. Disgusting company.