EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: City of Westminster, London, Wandsworth, Redhill, Southwark, Ashtead, Merton, Fulham, Croydon, Southall, Hounslow, Brentford, Beckenham, Hammersmith and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Internet | |
| City of Westminster |
Internet | |
| London |
Phone | |
| City of Westminster |
Internet | |
| Wandsworth |
Internet | |
| London |
Total Blackout |
Community Discussion
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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🧘🏾♀️
(@bukkushan) reported
from
Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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DarkBeige
(@Beige29) reported
from
Merton, England
Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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ponkysue
(@ponkysue2) reported
from
Hounslow, England
@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
EE Issues Reports
Latest outage, problems and issue reports in social media:
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👻🎃Miki York🎃👻
(@TheRealMikiYork) reported
@Beno_ldn @EE I’m with o2 and was gonna join EE at Xmas but so many people say the service and signal is poor, so I may just stick with o2
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Wahid Sattar
(@Askformyname76) reported
@EE can I ask you not use to @DPDgroup_news for phone delivery. They are awful customer service, their driver doesn't even come to door. Takes pic from kerb and goes away. Try the other delivery companies. Were still waiting for upgrade :(
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Rob
(@BigChinBaldSpot) reported
@Beno_ldn @EE I had this issue in Aylesbury constantly calls dropping out, their customer service is amazing but their network is poor. Every time I phoned up they reimbursed me that month.
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Agris Bečmanis
(@Lanankuras) reported
@EE Im lucky that i had downloaded google maps before. And doesnt change fact that this f**up my holiday very bad way in personal way.
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Adam Crawford
(@AdzCrawford2003) reported
@samira_caterina @VodafoneUK Move to EE, you won’t have any issues with them. @EE can you sort her out with a deal?
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Martyn Staveley
(@martynstaveley) reported
@BinksyDB @EE Had the same with an airline recently, won't be using them again, many companies do not respect or offer good customer centric service these days
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Nic Redman
(@NicRedmanVoice) reported
@EE Hello, we’ve got no signal or 4G in our area currently. Website checker says it’s fine but it’s not device related as it’s over multiple peoples devices. Any reports of issues?
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🌿🌲🌳WOLF & FOX🌳🌲🌿
(@thenkdfox) reported
@oppo my oppo x5 lite, fast charging was intermittent and had to unplug and reconnect to get it to work, @ee are saying I need to pay for it- not had the phone long about 30 or just over days I think, the phone seems warped/cracked from heat when left one time #help
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Sean Huggett
(@seanhuggett) reported
@EE Hey, bit stuck, bought a 5GEE Router and plan but it's arrived with no SIM (so no idea what the phone number will be). When phoning support you can't get out through without your phone number though. How do I get this sorted please?
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XyZed1000
(@XZed1000) reported
@EE hi, since yesterday morning, I'm being disconnected from the network, I'm getting an Android alert asking me to connect the same as if I'm connecting to WiFi. I've restarted my phone but it's either disconnected or H+ EE website says no issues in our area?