EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, Epsom, Wandsworth, Westerham, Caterham, Warlingham, Bromley, Purley, Redhill, Orpington, Reigate, Coulsdon, and Surbiton.

City	Problem Type	Report Time
Croydon	Internet	5 days ago
Southwark	Wi-fi	5 days ago
Croydon	E-mail	6 days ago
Croydon	Internet	7 days ago
Croydon	E-mail	7 days ago
Southwark	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Anna Trela (@TschesyaT) reported 10 seconds ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Rizwan Ahmed (@RizKundi) reported 4 minutes ago from Blackheath, England

  @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 4 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  Warren (@warrenmcgrath1) reported 5 minutes ago from Bromley, England

  @EE Problem solved since this.

• 
  Dell Smith (@HowardDellSmit1) reported 9 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  James Meredith (@Jamesmeredith) reported 9 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Adrian Bradley (@adebradley) reported 12 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 12 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 16 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Linzie Hunter (@linziehunter) reported 18 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Kevin Nolan (@knolanuk) reported 21 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Lawen Lawko Karim (@LawenLawko) reported 25 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  PapaQ69 (@AddicksGlenn69) reported 33 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Warren (@warrenmcgrath1) reported 35 minutes ago from Bromley, England

  @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

• 
  gillian nichols counselling (@NicholsGillian) reported 36 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Niki Hutchinson (@nikihutchinson) reported 38 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 39 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Jonny Pugsley (@jonathonfp) reported 42 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Steve N (@stevejax2003) reported 48 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Rubén Taluja (@Robinhio84) reported 52 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mrparker666 (@mrparker666) reported 6 minutes ago

  @EE Ok I actually got through to EE support they said there was a fault in my area but clueless beyond that great why has it been down for a week shouldn't they update spusu

• 
  James Bardner 🇺🇦 (@jamesbardner) reported 6 minutes ago

  @EE Hi. Our ee internet and ee phones are rubbish. Service is dropping in and out. Terrible. Our postcode is HD8 9UN. We know you are aware of the problem but you’ve only contacted us today when it’s been going on for quite a few days. How long to fix? It’s impacting our work.

• 
  Vocal and Proud (@Vocalandproudx) reported 8 minutes ago

  Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

• 
  Seeing The Lizards (@seethelizards) reported 8 minutes ago

  Same problem I'm having with @EE . I want to cancel, but there's no obvious way to do so without calling them up and being hassled by their upselling agents.

• 
  Catherine Pengilly (@pinguigloo) reported 12 minutes ago

  @EE It’s a moto E13 I think but it’s no good trying to guide me through it as I’m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her

• 
  reena (@desikuri09) reported 13 minutes ago

  @EE Rubbish service - end though I purchased data allowance on roaming in Delhi. Upon arrival my data didn’t work , couldn’t call as outside hrs, recorded message asked me to contact business chat but in the absence of data I could not even do that !

• 
  Jo D (@JoDonn77) reported 15 minutes ago

  @EE @ash2082 I’m having the same issue having landed in Spain in the last hour

• 
  Tom Stringwell (@stringwell) reported 17 minutes ago

  @EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 29 minutes ago

  @EE I’ve spoken again to complaints team and have been spoken to very poorly by your staff. You have breached the contract and don’t have and resolution to fix the internet… how do I escalate further?

• 
  Zak ₄₄ (@ZRuns0nCoffee) reported 32 minutes ago

  @EE It’s to do with GFast. Why are you allowed to break contract and cut my service to a quarter to what I’m getting now? Can you imagine if I asked that about price or ending my contract early? This is now allowed. How can I take this further?