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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 02/18/2026 23:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: London, Banstead, Sutton, Streatham, Sevenoaks, Twickenham, Beckenham, Croydon, Wandsworth, Purley, Southwark, Coldblow, Dorking, City of Westminster and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomBanstead Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomSutton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported from London, England

    @EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • mandyphin28 Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • RizKundi Rizwan Ahmed (@RizKundi) reported from Blackheath, England

    @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dutchycsgo John H (@dutchycsgo) reported

    @Jvnnypie @EE @OpenreachHelp Bruh idk, also their customer support is actually really nice. Compared to all the other companies like BT and virgin who basically spit on you

  • MeganRex Megan Hallinan (@MeganRex) reported

    @KellyAllen01 @seatzie @EE I’ve been on SIM only EE for about 4 years now, think it started about £20 a month but over the years has crept up to £25. Unlimited mins, not sure about data but I’ve never run out and I use it a lot!

  • SilverFox1872 Scott (@SilverFox1872) reported

    @EE are you sending out texts saying the following Great news! We've updated some of your network settings, please restart your phone to make sure it's up to date Sounds far to much like a scam

  • KurstyMarshall Kursty Marshall (@KurstyMarshall) reported

    @EE Hi sarahjane, yes I have and the deal wasn’t as good. I appreciate what you say about service etc, but that’s how I feel about loyalty, otherwise I wouldn’t have stayed with Ee for over 20 years! I don’t use half the benefits you mention so maybe it’s time to look elsewhere

  • ryan85e Ryan Earnshaw (@ryan85e) reported

    @EE your customer service is disgusting

  • UtleyTjutley jay (@UtleyTjutley) reported

    @EE My EE Wi-Fi seems to be down every few minutes. I’m in LS23

  • bobbytodd_ Bobby (@bobbytodd_) reported

    @EE I have looked online to try and report coverage issues bit there isn't anywhere on the website to do this. My mobile network coverage has been awful for about a week now but the Web page says there is good coverage, can you assist?

  • ofsweets Angela van Aalst💙 (@ofsweets) reported

    @EE Can you tell me if EE is having problems in the TN37 area as my daughter is trying to work from home and the internet keeps dropping out.

  • Ryan19886 Ryan1988 🇬🇧 (@Ryan19886) reported from Brighouse, England

    @EE are you having issues?

  • kizzie27 Kelly Scarlett (@kizzie27) reported

    @EE neecyour help parents overseas and phones not working how do they get help if they cant call out or get online??