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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 01/30/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, London, Southall, Leatherhead, Fulham, City of Westminster, Wandsworth, Redhill, Ashtead, Merton, Hounslow, Brentford, Beckenham and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomSouthall Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • DanGinBrown Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported from Camberwell, England

    If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • TheBig_Bakes The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England

    @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

  • marein_marein Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

  • KarenA_69 Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • NicholsGillian gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • craigwilliamsdj Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JodanaSandyXx Jodana Sandy (@JodanaSandyXx) reported

    I hate you @EE yet again service gone down your absolutely losers people don't choose they are **** **** ****!!!!!

  • Francis_Mallon Francis Mallon (@Francis_Mallon) reported

    @EE There was an outage for several hours and I could not find an explanation anywhere. Al sorted now.

  • seanfitz575 Sean Fitzgerald 💙 (@seanfitz575) reported

    @EE 14.4% mobile price increase! Blatant profiteering! How do you justify that, help me understand

  • c74nicky Agent 3-7™ (@c74nicky) reported

    @JamesAHogg2 @EE Have two weeks yet to use my PAC code from EE. I'll have to get something soon as their service and pricing is dreadful. Been with them for years too.

  • SallyWindsor_ Sally (@SallyWindsor_) reported

    Hi @EE - 360 told me this morning they couldn't help me and should go into my local store. I just went in and told them my issue and they told me, (actual words), that they 'didn't believe me' and that 'I should have noticed sooner.' Need to rectify ASAP, where do I go from here?

  • kebab Joe (@kebab) reported

    @EE Thanks for the reply Dom. Is that regulated or a voluntary scheme? How much do you expect to gather and spend on these services for services for vulnerable people? Should investment in the service not come from profit?

  • SarahWhe78 Sarah W (@SarahWhe78) reported

    Shame on you @EE as if everyone isn’t struggling enough. You have decided to put up my bill by 14.4% !!!! Feeling the pinch are you??? Are you ****- greedy filth. Can’t wait until my contract is up and I can tell you to shove it 🤬🤬🤬 You make me sick.

  • JodanaSandyXx Jodana Sandy (@JodanaSandyXx) reported

    @EE Sort your service out maybe I won't be like this

  • Birchington5184 Masha (@Birchington5184) reported

    @EE Interesting. Well 2/3 of my charge relates to the phone itself so that needn't increase at all - he initial charge was calculated for full repayment. The rest is networks/service and that bit has therefore gone up 45%. Do you have a link to your 45% increase in investment?

  • LlamaBusiness I have no business with Llamas (@LlamaBusiness) reported

    @DPDgroup_news @EE I will politely decline. Your drivers round here are ace. Something happened this time, and I blame EE, who should NOT be sending iPhones in their pretty outer boxes with no protection bubblewrap, or cardboard. Your poor guy was so stressed by the returns process, I felt for him