EE

EE Outage Report in Purley, Greater London, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 01/11/2026 10:15

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: London, Southwark, Croydon, Hammersmith, Beckenham, City of Westminster, Hounslow, Leatherhead, Sutton, Kensington, Coulsdon, Sevenoaks, Edenbridge, Warlingham and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • TschesyaT Anna Trela (@TschesyaT) reported from Camberwell, England

    @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • linziehunter Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • EwanJStevenson Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Missalotovic Oh_Me 💜💙 (@Missalotovic) reported

    @EE is your broadband down in DL14 area? Tried unplugging it. Tried to reset it. Just keeps flashing green, goes to solid green then flashing green again and so on.

  • Charlie_Stevens Charlie Stevens (@Charlie_Stevens) reported

    Winchester Station (and the surrounding area) is largely a mobile dead zone on @EE and @ThreeUKSupport Are there any plans to upgrade network infrastructure here?

  • Charlie_Stevens Charlie Stevens (@Charlie_Stevens) reported

    Winchester Station (and the surrounding area) is largely a mobile dead zone on @EE and @ThreeUKSupport Are there any plans to upgrade network infrastructure here?

  • Charlie_Stevens Charlie Stevens (@Charlie_Stevens) reported

    Winchester Station (and the surrounding area) is largely a mobile dead zone on @EE and @ThreeUKSupport Are there any plans to upgrade network infrastructure here?

  • MorganMoonscar1 Morgan Moonscar (@MorganMoonscar1) reported

    @EE It shows the service is good, but the downtime website says you're having some issues. One thing to note, is I can't dial a number. It would give me a bunch of options.

  • Charlie_Stevens Charlie Stevens (@Charlie_Stevens) reported

    Winchester Station (and the surrounding area) is largely a mobile dead zone on @EE and @ThreeUKSupport Are there any plans to upgrade network infrastructure here?

  • PaulMar21281685 Paul M (@PaulMar21281685) reported

    @EE From looking to upgrade at 9am ,its now 11.30 am and the contracts have gone up 20plus pounds a month ,no point being a loyal customer !!!

  • Charlie_Stevens Charlie Stevens (@Charlie_Stevens) reported

    Winchester Station (and the surrounding area) is largely a mobile dead zone on @EE and @ThreeUKSupport Are there any plans to upgrade network infrastructure here?

  • Charlie_Stevens Charlie Stevens (@Charlie_Stevens) reported

    Winchester Station (and the surrounding area) is largely a mobile dead zone on @EE and @ThreeUKSupport Are there any plans to upgrade network infrastructure here?

  • Charlie_Stevens Charlie Stevens (@Charlie_Stevens) reported

    Winchester Station (and the surrounding area) is largely a mobile dead zone on @EE and @ThreeUKSupport Are there any plans to upgrade network infrastructure here?