EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Beckenham, Orpington, Southwark, Leatherhead, Thornton Heath, Redhill, Fulham, Epsom, Purley, Kingston upon Thames, Caterham, Worcester Park, and Carshalton.

City	Problem Type	Report Time
Croydon	Internet	2 hours ago
Wandsworth	Phone	2 days ago
Croydon	Internet	3 days ago
Beckenham	Internet	5 days ago
Croydon	Wi-fi	7 days ago
Croydon	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Yang Xu (@bostoed0624) reported 12 seconds ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  Hazel 🥸 (@BurnzyH) reported 18 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  Tony Wiseman (@tonywiseman1976) reported 18 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  James C Green (@jamesCgreen93) reported 23 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Dan Dad 🔶 (@DanGinBrown) reported 35 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  gillian nichols counselling (@NicholsGillian) reported 35 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Teresa Walsh ● (@teresaspost) reported 43 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Matthew Sexton (@matt_sexton) reported 43 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  T y k e (@tykeharvey) reported 44 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 46 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Dave Ahern (@CorkGourmetGuy) reported 48 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 49 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Rubén Taluja (@Robinhio84) reported 50 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Marein Overbeeke (@marein_marein) reported 50 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 50 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Matthew Sexton (@matt_sexton) reported 51 minutes ago from Croydon, England

  Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

• 
  Andrew Pines (@AndrewRPines) reported 51 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Kevin Nolan (@knolanuk) reported 55 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Dave Ahern (@CorkGourmetGuy) reported 57 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 59 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon (@RealJKay) reported 3 minutes ago

  So I have people who sometimes can’t connect to me. Says number doesn’t exist. I then have people calling me and saying they have a missed call from my number when I haven’t called. @EE how do I actually get this resolved? The number has a routing issue that no one will help sort

• 
  TiNa AnDeRsOn (@TinaAnderson86) reported 5 minutes ago

  @EE really pissing me off Anyone else having issues when out and about with there signal? You literally can't use anything even whatsapp 200 quid a month for ****

• 
  Tracy Woods (@tracyanne1965) reported 9 minutes ago

  @EE please send me an email address I can send a message I keep getting on my phone, need some help!

• 
  Simon Patterson (@denkmit) reported 9 minutes ago

  @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?

• 
  Ozzy (@beardedhalalguy) reported 14 minutes ago

  @EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please

• 
  Tyrone Power (@tyronepower81) reported 15 minutes ago

  @EE @EE now this has affected my credit score 😡 all because of inept advisors. The service has been so bad. I need to speak to someone I head office ASAP

• 
  huw (@jonsie) reported 16 minutes ago

  @EE here's a great CX problem for you. I am not your customer. Your new customer has (hopefully accidentally) used my email account to register for your services, so I have 8 emails from you - including NOW and Netflix. And there is no easy way to tell you this!!!!!

• 
  ⚫️ ElleQat (@BaroqueChic) reported 17 minutes ago

  @EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?

• 
  Thomas O'Duffy (@ThomasODuffy) reported 18 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Ɛ (@WolfChanChimmy) reported 18 minutes ago

  @EE I can login on the website but I need the app to be able to control my broadband as it wont let me edit or do anything.