EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Orpington, Reigate, Southwark, Coulsdon, Croydon, Surbiton, Wandsworth, Kingston upon Thames, Beckenham, Leatherhead, Thornton Heath, and Redhill.

City	Problem Type	Report Time
Orpington	Phone	24 hours ago
Reigate	Phone	1 day ago
Southwark	Phone	2 days ago
Coulsdon	Internet	2 days ago
Croydon	Wi-fi	2 days ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 3 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  PapaQ69 (@AddicksGlenn69) reported 7 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Sutton Carers Centre (@SuttonCarers) reported 12 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 16 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 24 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  pavlin yankov (@paulondon666) reported 24 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Warren (@warrenmcgrath1) reported 28 minutes ago from Bromley, England

  @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

• 
  Lucy Callis (@lcallis) reported 31 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Matthew Sexton (@matt_sexton) reported 34 minutes ago from Croydon, England

  Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

• 
  Kevin Nolan (@knolanuk) reported 37 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 38 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 39 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  Mark S (@whiskey_soaked_) reported 41 minutes ago from Camberwell, England

  @England @BukayoSaka87 @EE Now replace **** for brains Southgate

• 
  Anna Trela (@TschesyaT) reported 42 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  shams (@SaaShamsu) reported 46 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Jenny Sanders (@gothtink696) reported 47 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  TricolorGav (@gauravleo7) reported 50 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Adrian Bradley (@adebradley) reported 51 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 57 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  James C Green (@jamesCgreen93) reported 59 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matt Black (@DJ_Matt_Black) reported 5 minutes ago

  @EE can you tell me if there’s a problem with the network in Exeter as my WiFi isn’t working

• 
  Mike (@MikeFitnes89102) reported 8 minutes ago

  Have been having signal issues for the last two days @EE and your checkers has confirmed that there are no issues in my area, and yet one bar and continuous EE Edge displaying at regular intervals during the day

• 
  𝐈𝐳𝐳𝐢𝐞 𝐅𝐫𝐚𝐧𝐜𝐢𝐬 (@_izzfrancis) reported 8 minutes ago

  @EE Furious and appalled with customer service. Your employee gave my phone away to the wrong customer after leaving it for a battery repair yesterday. Went to pick it up at 5pm, for them to have no answer on what to do next!! No, I cannot call, because I have no phone. Please DM

• 
  Alessandro Riolo (@aledeniz) reported 11 minutes ago

  @bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨

• 
  Daz Byerley 💂‍♂️🦐🚘💙 (@mondazeo88) reported 11 minutes ago

  @EE what is going on with your network coverage in Tilbury? It's like a black hole! Come on. Get it sorted!

• 
  David H❤💙kings (parody of myself) 🦅 (@HookmeisterG) reported 13 minutes ago

  @EE having issues speaking to one of your stores that have mis-sold a phone and being redirected to your main contact number who are pushing me back to store so in lovely loop of not getting matter resolved.

• 
  Halloween Jack (@red_mutant_eyes) reported 14 minutes ago

  @EE you ignored my message. Your DMs are automated and don’t read messages and your app chat bot doesn’t help either. My mobile network has been down for days. This is the second time in a couple of weeks. Your ‘updates’ say nothing. How are we meant to know what’s happening

• 
  Darren Hayhurst (@HayhurstDarren) reported 14 minutes ago

  @EE No my contract is up Dec 27. Just trying to sort the issue out without having to buy a 3rd party router. I need to be able to prioritise online gaming but that cant be done on a smart hub 2. To get a 3rd party router and set up is a challenge.

• 
  Steve Ritchie - MetalTalk💙 (@SARitchie) reported 14 minutes ago

  @EE @nickduval That is shocking, @EE and I am a customer too. You have a crap system for this.

• 
  Scott (@ScottCauchi_Mcr) reported 14 minutes ago

  @EE I've been kicked out of my account please help me