EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Southwark, Redhill, Epsom, Orpington, Reigate, Coulsdon, Surbiton, Kingston upon Thames, Beckenham, and Leatherhead.

City	Problem Type	Report Time
Croydon	Wi-fi	1 day ago
Wandsworth	Internet	2 days ago
Southwark	Internet	2 days ago
Redhill	Internet	2 days ago
Epsom	Internet	2 days ago
Southwark	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 3 minutes ago from Bromley, England

  Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

• 
  TricolorGav (@gauravleo7) reported 4 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 5 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Rubén Taluja (@Robinhio84) reported 9 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  James Meredith (@Jamesmeredith) reported 12 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 16 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 16 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 17 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Sam Tucker (@samgwentucker) reported 24 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 24 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Rizwan Ahmed (@RizKundi) reported 29 minutes ago from Blackheath, England

  @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

• 
  James C Green (@jamesCgreen93) reported 32 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 33 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 33 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  shams (@SaaShamsu) reported 34 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Shannon/Sharon (@duffshan) reported 43 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Steve N (@stevejax2003) reported 44 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  Rubén Taluja (@Robinhio84) reported 46 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Matt Bond (@MattBondVocal) reported 49 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  gillian nichols counselling (@NicholsGillian) reported 50 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ✵°✵｡✰ ℙ𝕒𝕞 ✰｡✵°✵ (@Pam_ela24) reported 5 minutes ago

  @EE Its more hassle for both myself and EE to cancel the upgrade and return the phone (which is currently undelivered)

• 
  ME Costello 🌳 (@MaryECostello) reported 5 minutes ago

  @EE hello need help and advice. Your set up only pushes to mobile support, broadband the problem. Must say since switching to you service has been poor

• 
  Ekele (@callme_kells) reported 8 minutes ago

  @EE your broadband service has been very very poor since 3 weeks now. I have wasted hours on multiple occasions talking to your team about it. Frustrating 😡!

• 
  Matt (@mechmonkey) reported 11 minutes ago

  @EE Resolved, the customer care dude in Cardiff was awesome.

• 
  Dominic Geraghty (@DominicGeraghty) reported 11 minutes ago

  @EE You keep writing that and they do nothing - they can't be bothered to look into it properly. Cancel this threatening demand please. I couldn't care less about £18 but I'm not being bullied by lying corporations.

• 
  Linda Rogers (@tankie76) reported 12 minutes ago

  @ad_moran4 @EE @O2 Please look at which provider offers the best coverage, I moved from o2 as their coverage was so poor. EE is much better! I’m now sim only and pay £30 a month with EE for unlimited data, calls and texts etc.

• 
  WelshSully (@WelshSully96) reported 12 minutes ago

  @dpduk_ just to make you aware your drivers have unauthorised people doing deliveries while in the van. You attempted to deliver with a photo of the wrong address. Your customer service response was il raise it. Then to my response of I hope I get it tomorrow was sure. @EE

• 
  𝚎𝚕𝚕𝚊 𝚛𝚘𝚜𝚎 (@ellaxmcc) reported 12 minutes ago

  @EE how can I contact someone if you have shut down my phone network I can’t phone you. Sim not working

• 
  ParkEnd Now Block002 (@parkendgoodison) reported 13 minutes ago

  @ad_moran4 @EE @O2 O2 is ****

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 14 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.