EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Wandsworth, Beckenham, Orpington, Leatherhead, Thornton Heath, Redhill, Fulham, Epsom, Purley, Kingston upon Thames, and Caterham.

City	Problem Type	Report Time
Southwark	Wi-fi	2 hours ago
Croydon	Total Blackout	18 hours ago
Southwark	Internet	3 days ago
Southwark	Total Blackout	8 days ago
Croydon	Wi-fi	11 days ago
Southwark	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Jonny Pugsley (@jonathonfp) reported 5 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Lawen Lawko Karim (@LawenLawko) reported 7 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  Rubén Taluja (@Robinhio84) reported 7 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Veena Patel (@VeenaPa42103967) reported 9 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 9 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  Andrew Pines (@AndrewRPines) reported 10 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 16 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Dell Smith (@HowardDellSmit1) reported 24 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 25 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  James Meredith (@Jamesmeredith) reported 26 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Jenny Sanders (@gothtink696) reported 27 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Shannon/Sharon (@duffshan) reported 28 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 32 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Matthew Barber (@Matt_Barber4500) reported 33 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Rochana Jackson (@rochanajackson) reported 41 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 41 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  TricolorGav (@gauravleo7) reported 48 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Agustin Pesciallo (@agustin) reported 53 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Lucy Callis (@lcallis) reported 56 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Laura 🐐 (@Laura_Rads) reported 57 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Micky Jones (@MickyJones_) reported 1 minute ago

  @HappyDa63374790 @EE I would use the website but the drop down bar for choosing device doesn't work so I can upgrade a device. Both knackered

• 
  Maria Zelenova (@maria__zelenova) reported 4 minutes ago

  As we continue to dealing with this, I’ve now been emailing back and forth with the team of the CEO of @WeAreOpenreach, who responded to my LinkedIn post. @EE , who we actually pay to for the service, have been atrocious, unhelpful, uninterested in solving this at all. Horrendous

• 
  Simon Pearce 😈🏒🤘 (@r45her) reported 7 minutes ago

  @smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract

• 
  Love2knit4love (@Love2knit4love) reported 9 minutes ago

  @EE Problem is I have had to leave the hospital without this resolved again after spending an hour on the phone last night trying to sort it & we wanted to have me named on the account so I could phone to sort this without having to fight through the system.

• 
  AFCdonnilad (@afcdonnilad) reported 10 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

• 
  Andy Carn (@AndrewCarn1) reported 12 minutes ago

  @EE @SJG1007 So annoying...your a tech company with the worst app

• 
  Sarah-Kimberley (@PlayforthSarah) reported 12 minutes ago

  @EE number via DM for my broadband and tv before I finish work otherwise I’ll be having lovely call to cancel everything on the drive home!! 😡😡 and don’t worry about the “thanks for choosing us” email from when my services were changed 3 days ago, got lost in sky I’m guessing!!

• 
  william benstock (@will6310) reported 14 minutes ago

  @EE strange issue between eetv box and tumble dryer every time I open my tumble dryer I get a black screen on my TV or if I use the tumble dryer my eetv starts to stutter and cut on and off picture

• 
  Ian Wardell (@ian_wardell) reported 16 minutes ago

  @EE why on earth must this signing up for a broadband service be so difficult and confusing?? My previous address is wholly irrelevant, as is my employment history! I hope you're not going to try and isntall BB at my previous address!

• 
  Handsome Nick (@Nicklo2k) reported 16 minutes ago

  @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving EE.