EE outages and service status in Purley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 2 outage signals in the last 24 hours around Purley, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 14, 12:30 AM GMT+1.
- Internet (50%)
- Phone (22%)
- Total Blackout (11%)
- Wi-fi (11%)
- E-mail (6%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent EE outage reports came from the following cities: Croydon, Southwark, Mitcham, Caterham, Wandsworth, Epsom, Westerham, Warlingham, Bromley, Purley, and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 15 hours ago |
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Internet | 23 hours ago |
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Phone | 2 days ago |
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Internet | 7 days ago |
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Internet | 8 days ago |
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9 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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Matias Cervi (@Tute) reported from Lambeth, EnglandHi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Mark S (@whiskey_soaked_) reported from Camberwell, England@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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pavlin yankov (@paulondon666) reported from Lambeth, England@EE Good morning. Why have you suspended my Pay as go service ?
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Walee (@thebrownmayn) reported from Merton, England@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show
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shams (@SaaShamsu) reported from Wandsworth, England@Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected
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Ewan Stevenson (@EwanJStevenson) reported from Merton, England@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Jon Turner (@jon_turner276) reported from Whyteleafe, England@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Agustin Pesciallo (@agustin) reported from Camberwell, England@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandTime on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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Teresa Walsh ● (@teresaspost) reported from Merton, England@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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Karen Alford (@KarenA_69) reported from Whyteleafe, England@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Lucy Callis (@lcallis) reported from Wandsworth, England@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Rutherford (@ruthersrobert) reported@RossGibbs78 @SkyHelpTeam @EE Yes it is down
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AnnBeddow🇪🇺 lno DMs (@BeddowAnn) reported@Hepworthclare @EE I do hope you get some satisfaction soon Clare, the Worlds gone mad with all this technical stuff. Could you perhaps contact the Ombudsman? I hate the system we have to plough through just to get a civil answer to a problem these days. They call it progress I’d call it regress.
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LK (@AMothersSon) reported@EE Currently in Turkiye and meant to have roaming as part of my package. I've not received the "Welcome to Turkiye" text, I've been locked out my app, I can't WiFi call for support, I can't get on live chat, my roaming is out but I can't connect to any network. Ridiculous.
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Luke Marsh (@luke_marsh_) reported@EE absolutely shocking customer service here. My broadband is down!
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Martin Winstanley (@soupisready) reported@EE @edfen19 The number ends in 150. there’s the clue! it’s an endless loop and @EE know it! its embarrassing. you want to talk to some about an issue (like them not calling you back) then you can’t ask them to do that, you must raise a formal ‘complaint’ DONT WANT TO COMPLAIN JUST TALK! 🤦
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Amy Salmons (@Amy_Salmons) reported@EE Hey, that's great but you can't receive texts on the watch number, tech support confirmed that yesterday. And there is nowhere to change it to the actual mobile number
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oldknitwit (@oldknitwit) reported@Hepworthclare @EE Oh dear! This is dragging on for you. Hopefully you’ll get a resolution soon.
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John (@JohnStokes0uk) reported@briavelsjon @EE thats just it, they are poor, not good,and more signal masts, would be better
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Full Restitution raptapsally@gmail.com.💙💙💙 (@raptapsally) reported@Hepworthclare @EE &EE help this lady out .
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Darren Alexander (@Alexander220517) reported@EE @whealie The uk signal Is poor all over, every networks the same….Our phone bills increase every year and the service gets worse. Yet they tell you to phone up to get technical help when they know the problem is uk wide