EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Hounslow, London, Southwark, Croydon, Wandsworth, Hammersmith, Redhill, Coulsdon, Mayfair, Greater London, Kensington, Purley, Beckenham, Caterham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Phone | |
| Southwark |
Phone | |
| Southwark |
Internet | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Joe Wadsack
(@vinesack) reported
from
Wandsworth, England
I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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✌🏻Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me
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Laura Hay
(@Laura11389) reported
from
Bromley, England
@EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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Jason Fey
(@fey_jason) reported
from
Bexleyheath, England
@EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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MazDOz 💙🏴☠️🚭♍♀️💯
(@OzmaLionheart) reported
from
Camberwell, England
@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
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Mark S
(@whiskey_soaked_) reported
from
Camberwell, England
@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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karen™
(@RenGli81) reported
@EE hi, is it possible to have some diagnostics run on my broadband please? Just joined, service activated 17th Dec, hasn't really settled down. Multiple disconnections daily, sometimes slower than expected. Worse than previous provider at the mo!
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Naser K 2
(@NaserK_84) reported
@EE hello. I'd like to leave EE to another network, I got the PAC sms but it says I'd have to pay £13 for ending contact early if I leave early. My contract ends Jan 16th, when can I leave without paying that fee? Thanks
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Rachel Barnes
(@racquelleb) reported
@EE If anyone is thinking of getting a new phone in the January deals that involves getting it unlocked don’t bother! The Unlock Team have been deemed ‘not business critical’ and this apparently means they don’t have to answer any requests for help even when they’ve been escalated!
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David Burnett
(@vargolsoft) reported
@EE Have you got billing problems today, my PAYG pack has supposedly not be renewed due to lack of credit and I've got enough credit in there for the next 4 or 5 months.
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Nilesh Kale
(@NileeshKale) reported
@EE Unable to topup via MyEE or SMS using registered card. Is there a outage for topups/MyEE?
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Sophie Wood
(@SophzWood) reported
Absolutely disgusted with @EE. Taking advantage of my mum, a loyal customer of yours for 10 years by telling her she can't have a new SIM because the plan was originally taken out with TMobile. As for offering a "like for like" contract... you didn't offer her anything close.
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Nilesh Kale
(@NileeshKale) reported
@EE Issues with myEE and top up service via app and SMS. Unable to top up !
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Gareth
(@GSith85) reported
@laura91xxxx @EE They didn't when I took them to the ombudsman. As that sounds like not legal... as they are denying you a service that you are paying for, because you have a complaint with them. Sounds like undue pressure to drop your complaint which is illegal...
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Blue Light Card
(@bluelightcard) reported
@ashleyquilter @EE Please send us a direct message so that we can help with this.
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Christopher Swan
(@ObiSwan67) reported
@EE of all the nights please don't let the broadband be shite. Our service has been piss poor all year, and no less than at least 50 times we've had signal drop to f%%k all. You are getting dropped once our contract is up in a couple months.