EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Westerham, Southwark, Caterham, Warlingham, Bromley, Purley, Redhill, Epsom, Orpington, Reigate, Coulsdon, Surbiton, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	Internet	1 hour ago
Croydon	Internet	3 hours ago
Croydon	Internet	11 hours ago
Wandsworth	Internet	12 hours ago
Croydon	Phone	2 days ago
Croydon	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 1 minute ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 17 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  Dell Smith (@HowardDellSmit1) reported 22 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Warren (@warrenmcgrath1) reported 24 minutes ago from Bromley, England

  @EE Problem solved since this.

• 
  Dave Ahern (@CorkGourmetGuy) reported 24 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Steve N (@stevejax2003) reported 25 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Steve N (@stevejax2003) reported 26 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  petrolheadharry (@HarryHardy91) reported 27 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  PapaQ69 (@AddicksGlenn69) reported 29 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  James C Green (@jamesCgreen93) reported 37 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 47 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Linzie Hunter (@linziehunter) reported 47 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  PapaQ69 (@AddicksGlenn69) reported 48 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  Dan Taylor (@danthomastaylor) reported 48 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 48 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  gillian nichols counselling (@NicholsGillian) reported 49 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 50 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  Dave Ahern (@CorkGourmetGuy) reported 55 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Stephen Hines (@hines_stephen) reported 59 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Lawen Lawko Karim (@LawenLawko) reported 59 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Hunt (@methusela80) reported 1 minute ago

  @EE why has my service been restricted for non payment of a bill that was paid days before due as normal. Payment taken from my bank but not updated on the app. Very very unimpressed

• 
  FrankyHaxx (@FrankyHaxx) reported 2 minutes ago

  @EE and... why is your internet service not working properly?.....

• 
  JC (@jaykona3670) reported 4 minutes ago

  @EE I have called this number many times, I’ve replied to the text messages, I’ve done everything EE have suggested and all it’s achieved is frustration, my afternoon wasted and I’m no further ron. So can you get me someone who can fix this without wasting anymore of my time.

• 
  Lauren (@lillol87) reported 7 minutes ago

  @EE @EE 4 phone calls and over 4 hours spent on the phone since May with your people not doing as promised & 3 complaints later still not resolved. Very disappointing customer service

• 
  still_tipping (@tomthetar) reported 7 minutes ago

  @StupidNeilAgain @EE They're terrible.

• 
  Brian (@Brian70362077) reported 8 minutes ago

  @vitaelectrical @EE I do, It was BT engineers made the connection error at the main exchange. EE are my broadband supplier point of contact who passed me to BT when a connection issue occurred

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 12 minutes ago

  @EE hi ee i need help with a order infomation ill send a dm

• 
  David Cant (@davidgcant) reported 15 minutes ago

  @EE any idea when the app I use to access my account and add-ons will be active again? It's been weeks, and I keep being told by business customer services that it will be fixed soon. Not happy.

• 
  Mark Harper (@MarkHarper99) reported 16 minutes ago

  @EE Felt I needed to address my moan. After going through a long winded online process, I did manage to speak to a guide over wi-fi calling who was very helpful (and welsh, which also helped) and then a tech guy who made some changes and fixed the issue this morning. Many thanks @EE

• 
  Mikey (@Mikey_Robs_91) reported 18 minutes ago

  @EE in America for the world cup need data and phone signal!!! Any updates