EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Brentford, Hounslow, City of Westminster, Southwark, Wandsworth, Croydon, Beckenham, Hammersmith, Sevenoaks, Mitcham, Bexleyheath, Richmond, Fulham and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Brentford |
Internet | |
| London |
Total Blackout | |
| Hounslow |
Wi-fi | |
| London |
Phone | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Camberwell, England
@EE Data speed is very slow sometimes less than 5Mb/s
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Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Daniel Spencer - Headshot Photographer
(@HeadshotsDaniel) reported
from
Camberwell, England
@malmborg Damn it... I thought that was bound for an @ee billboard!
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Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
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Jake
(@Jrake93) reported
from
Croydon, England
@manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages
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Benjamin Hopkinson
(@BenHop) reported
from
Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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CustomerServiceTruth
(@truthtellerGB) reported
@EE On the day the iPhone 12 came out upgraded to a 5G plan and never had a good 5G speed. 4G has always been 2-3 times faster than 5G
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Emma
(@Emma01114432) reported
@EE is there a problem with your 4G network in the Gloucester area?
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Rudager
(@skinback1984) reported
@EE How long is 4g going to be down/extremely slow? Tadley, Hampshire
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Al Lockhart-Morley
(@quartlifecrisis) reported
Oh @EE you make it very hard to love you - longstanding loyal customer here, but when my upgrade options are £20 a month more expensive than your competitors, you don't make it very attractive to stay with you. Are we breaking up?
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💕Elle J 💕#JustSaying
(@ejames500) reported
@Ditsydori70 @EE I'm having problems with mobile data 😕
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.
(@AndrewJ1992x) reported
Do you have any staff at all?! Website an live chat not working an waiting on hold for 1 hour 40 minutes @EE @EEHelpdesk
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SpicyBrainFlake
(@FlakeBrain) reported
@EE App still not working.
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EE Customer Support
(@MrRatioo) reported
@jonasxclifford @EE Sorry Sophie I would be happy to look into this for you. Just kidding my shift finishes in 15 minutes so I actually don’t want to help. Regards, Hakim.
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💕Elle J 💕#JustSaying
(@ejames500) reported
I'm getting really frustrated with @EE please help
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Kieran pressley
(@pressley85) reported
@GazRich88 @PositiveLad @EE I’ve never heard of a company ever phone someone to tell them when we’ll expect a product. For a company like EE as well that’s a hell of a lot of phone calls they’d have to make and a hell of a phone bill too.. I smell 💩