EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, Epsom, Wandsworth, Westerham, Caterham, Warlingham, Bromley, Purley, Redhill, Orpington, Reigate, Coulsdon, Surbiton, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	E-mail	2 days ago
Croydon	Internet	2 days ago
Croydon	E-mail	2 days ago
Southwark	Total Blackout	4 days ago
Southwark	Internet	5 days ago
Epsom	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Adrian Bradley (@adebradley) reported 2 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  Steve N (@stevejax2003) reported 3 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Kevin Nolan (@knolanuk) reported 10 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  T y k e (@tykeharvey) reported 14 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  PapaQ69 (@AddicksGlenn69) reported 19 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Ewan Stevenson (@EwanJStevenson) reported 20 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 22 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  shams (@SaaShamsu) reported 27 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Stephen Hines (@hines_stephen) reported 30 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  gillian nichols counselling (@NicholsGillian) reported 33 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Warren (@warrenmcgrath1) reported 33 minutes ago from Bromley, England

  @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 33 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 41 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  Teresa Walsh ● (@teresaspost) reported 41 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Lucy Callis (@lcallis) reported 43 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  PapaQ69 (@AddicksGlenn69) reported 46 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  Matt Bond (@MattBondVocal) reported 49 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 54 minutes ago from Ashtead, England

  @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

• 
  gillian nichols counselling (@NicholsGillian) reported 58 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Ronin Shaw (@RezxoShaw) reported 60 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sharne Hawkins (@sharnehawkins) reported 6 minutes ago

  @EE I left my airtime contract with you at the start of the year but I'm still paying my device. Due to issues with my bank account I missed my direct debit last month. I can't see anywhere on the app or website to pay it?

• 
  Ads (@Ads__W) reported 9 minutes ago

  @EE @philiprlittle Absolutely horrendous service. 5G is slower than dial up!

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 10 minutes ago

  Still no internet and @EE are liars who put me as a priority only to reject and say they needed my medical records to put me as a priority again, I do not recommend them to anyone as they do not help in any way and refuse to find solutions for working people who can't be at home

• 
  James Bardner 🇺🇦 (@jamesbardner) reported 16 minutes ago

  @EE Hi. Our ee internet and ee phones are rubbish. Service is dropping in and out. Terrible. Our postcode is HD8 9UN. We know you are aware of the problem but you’ve only contacted us today when it’s been going on for quite a few days. How long to fix? It’s impacting our work.

• 
  Gareth Owen (@gjo2405) reported 16 minutes ago

  @EE new router received today and installed, sky still losing network after 10 seconds at best! Think it’s probably best to go elsewhere for WiFi at no cost to myself? Please confirm

• 
  Hazard Hyena (@hazardhyena) reported 20 minutes ago

  @TheBeardedNardo @EE There are so many bad and poor practices going on here that it all seems like a scam even if work was done honestly id have found a different company even if it cost more that is more reputable and reliable then this one its insulting and disrespectful

• 
  Jack Meadows (@OwnerJMDesigns) reported 22 minutes ago

  How can anyone not feel like they in the stone age again when going to Challaborough Bay in Devon with at least like no signal in the area with @EE and @O2 mobile networks

• 
  Jordon (@greggas90) reported 24 minutes ago

  Hi @EE Why have i had the same issue with billing for 8 months and each time someone opens a new compaint and closes it without it being resolved?! Complaints procedure is open a complaint and close it when its actually resolved

• 
  Rach 🇪🇺 (@MsVespertilio) reported 32 minutes ago

  @EE kind of poor service the ONLY way to get help is via the chat service who haven’t actually solved an issue despite assuring me they had. You’re delivering expensive kit to a house I don’t own. Bravo!

• 
  Stanley_Peacorp (@Stanley_Peacorp) reported 32 minutes ago

  @EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.