EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Southall, Southwark, Hounslow, Brentford, City of Westminster, Wandsworth, Beckenham, Hammersmith, Sevenoaks, Mitcham, Bexleyheath, Richmond and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| Croydon |
Wi-fi | |
| London |
Wi-fi | |
| London |
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| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Timothy Potter
(@tpotter2890) reported
from
Kensington, England
Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.
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Kieran
(@kearneykd) reported
from
Brentford, England
@EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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T-Boogie
(@DJTEESHOW) reported
from
Camberwell, England
WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT
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Jonathan Creaser
(@jonathancreaser) reported
from
Richmond, England
No @EE service in #teddington at the moment. My phone says 'emergency calls only'
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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kelly b
(@kelkelly74) reported
from
Eltham, England
Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound
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Vladimir Sivc
(@vladyhell) reported
from
Wandsworth, England
@EE broadband is down for me again in London, this is again a regular occurrance for me
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough
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Kieran
(@kearneykd) reported
from
Brentford, England
The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs
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Karen
(@Karen_1979) reported
from
Wandsworth, England
Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Sind05 🇬🇧🇬🇧🇬🇧
(@sindsind05) reported
from
Southall, England
@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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victoria nicholls
(@Victoriaalice96) reported
@EE Thankyou for getting back to me. I find that I do not get signal or connection anywhere I go. It’s a tad frustrating as I’ve just moved house and I dont have Wi-Fi set up yet. I’ve read that you have outages across the London area lately. When will this be resolved?
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John
(@John66654110) reported
@EE STOP FALSE ADVERTISING! YOU'RE NOT THE BEST NETWORK IN THE U.K, AND IN FACT I THINK YOU MIGHT BE THE WORST! Your advert where you see the plane land and the little kid says "I can't believe we just landed a plane" NO YOU DIDN'T! You watched other people doing it! EE is ****!
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Hagar Not So Horrible
(@KindHagar) reported
@EE **** EE, Get woke Go broke
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𝕻𝖔𝖚𝖓𝖉 𝖘𝖍𝖔𝖕 𝕳𝖚𝖊𝖞 𝕹𝖊𝖜𝖙𝖔𝖓 ✊🏽
(@Peskyblinder1) reported
@Hawf_Cut @balligerent18 @EE It’s strange how these people only “care” about the victims of the grooming gangs but can’t speak up about white English boys and girls being abused in their own homes or the women who go for a night out and never make it home
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Matt J
(@mattj_uk) reported
@EE Morning folks. Is your MyPlace system misbehaving? It's the 4th consecutive day of you telling me there's a service problem in one of the locations I've set up which you then clear that afternoon, and is broken again the next day?
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Catriona Duncan
(@CatCDuncan) reported
@EE - when are you going to fix the signal issue in London? I got a text two days ago saying engineer has to come - will update on 26th! Really?? I've been without a signal for nearly 4 days. It's non existent. Please sort it out.
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Ann Duffield
(@AnnDuffieldnews) reported
@EE I am on mobile data and emails are NOT coming through to me or my offices My IT man tells me this problem is affecting users of hosted exchange servers on 4G broadband or mobile data. We are now looking at switching to Starlink from EE broadband for our 11 contracts.
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Ann Duffield
(@AnnDuffieldnews) reported
@EE Yes internet fine. Just no emails anywhere. Our IT man is having to fit some extra software to bypass the issues so we can keep operating the offices until EE can fix the problem. I am hearing from others that EE and O2 are having email problems
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RSooby
(@SoobyR) reported
@richnfamous76 @EE Well done Chris. These companies have petrified MD’s who get dazzled by young, wokey idiots in HR who drive these stupid campaigns forward. Just deliver decent handsets, call quality and broadband. Stay out of societal issues!
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Sara Lewis
(@VaticanCameos25) reported
When are you going to fix the problem in BA5 Wells. Website yesterday said it would be fixed by tonight and now it doesn’t give a date at all. I work from home and need that connection and don’t get mobile signal in my house despite what @EE say…