EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, Southwark, London, City of Westminster, Brentford, Hounslow, Wandsworth, Orpington, Kingston upon Thames, Caterham, Hammersmith, Purley, Worcester Park, Kensington and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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Nav Hira
(@HiraNav) reported
from
Southall, England
@EE Reception has gone poor, very poor in this location, struggling we have EE broadband also
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Benjamin Hopkinson
(@BenHop) reported
from
Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
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MelancholyWolf
(@ItsIyke_) reported
from
Merton, England
@EE hey the green light is on my router but the broadband is down. None of my devices can connect!
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David Whittaker
(@bosswhitta) reported
from
Camberwell, England
@MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Alicia
(@westiee) reported
from
Richmond, England
@EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dan's wardrobe furnished by Botany 500
(@GrumpyGreyhead) reported
You know how I've had loads of really niggly problems with @ee lately? Well now it seems they've completely cancelled my direct debit and aren't taking my bill payments out. I've only had it set up since about the year two thousand and ******* seven
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khalid hafeez
(@khalidh171) reported
@EE once again ee are having data problems around Edinburgh
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Alexander Matthews
(@zander_matth) reported
@EE Had no service in the Sedbergh area for over two days now. Although WiFi calling helps, it’s no good when I’m out of the house. Any idea how long this will last?
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The Real Philip Lyon
(@phillyonskem) reported
@EE further to earlier post. Rang 150 spoke to guide. Pass appears to be active. Talked me through selecting network. Done that. Says I'm registered on network. Still can't get online. You're ruining my holiday. Spent £25 and more that 6 hours on this. Just refund the money.
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nat601
(@nat601) reported
@ee I have logged a complaint this morning about your terrible customer experience and ongoing issues with my account. I have just received a text saying my complaint has been closed, can you please check? Complaint number ID27681353
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Michael
(@LangCheshire) reported
@EE Hi, I did via the messaging service
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Charis Walsh
(@charis_walsh) reported
@EE hub not working and replacement send Royal Mail 48 hr. Anyway to get that a 24 hr service? It'll be a loooong weekend if it doesn't arrive tomorrow. Can explain why over DM.
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Ian Parvess 🇬🇧🇿🇦🇺🇸
(@ianparvess) reported
Can @EE please switch off the free WiFi on the U.K. streets it is bad and **** it just interfere with my data
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Sticky/Helen W
(@Sticky59581279) reported
@EE The network is down. Any ideas?
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Nathan R
(@nathanrichx) reported
@EE Can you help please my broadband is down