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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 12/11/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, London, Southwark, City of Westminster, Hammersmith, Kensington, Reigate, Caterham, Hounslow, Wandsworth, Redhill, Coulsdon, Mayfair, Greater London and Purley.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • Karen_1979 Karen (@Karen_1979) reported from Wandsworth, England

    Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • jonathancreaser Jonathan Creaser (@jonathancreaser) reported from Richmond, England

    No @EE service in #teddington at the moment. My phone says 'emergency calls only'

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • crabrc Rob Crabtree (@crabrc) reported from Lambeth, England

    . @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2

  • sindsind05 Sind05 🇬🇧🇬🇧🇬🇧 (@sindsind05) reported from Southall, England

    @ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • ashleyhaase0 AH (@ashleyhaase0) reported from Croydon, England

    @EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.

  • DJTEESHOW T-Boogie (@DJTEESHOW) reported from Camberwell, England

    WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT

  • tpotter2890 Timothy Potter (@tpotter2890) reported from Kensington, England

    Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.

  • kelkelly74 kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    @EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tanyaj_h TaNyA💙💙 (@tanyaj_h) reported

    @EE I don't want to speak to another guide! I want to talk to someone who understands this issue and can fix it! I don't want to be flogged more unwanted services

  • Sunraged Sunraged, Thane of Liverpool (@Sunraged) reported

    @EE I've only just seen this, apologies. I paid for Starlink before I knew EETV would only work with EE Broadband. I've kept it so I can use my laptop and several other devices. I've had to keep hold of EE Broadband for the TV, and I'm in contrance, but I'm hacked off with it, tbh. I have guaranteed download speeds of 37mps, but it hasn't topped 31mps since it was installed (August 2024). It glitches, disconnects, stutters...it's awful.

  • skiztokill William barrett (@skiztokill) reported

    @EE Was told a network issue then I couldn’t do it due to not having access to my number the to pop to the shop again what I did today to find it’s closed!

  • steveleppard stephen leppard (@steveleppard) reported

    Just started a new job in Cranleigh, Surrey and I think I've found the 1% of the country that @EE has terrible signal. Not ideal at all.

  • chunderpiddle CardinalChunderpiddle (@chunderpiddle) reported

    @OlooneyJohn @EE Those who had the M.O. the Beast are nodes/modems in the network that can be turned on or off.

  • HappyAB29 Aaron Boyle 💚 (@HappyAB29) reported

    @EE I have a complaint… I changed SIM plan Saturday morning, and Apple music has disappeared. I now can’t select it from the options!!! help please

  • Not_Klutz BLN Klutz (@Not_Klutz) reported

    @O2 @EE as none of you want to respond to dm, can one of you send me a network unlock code if I send imei number, cheers

  • Shipleyyyyyy adz (@Shipleyyyyyy) reported

    @EE utterly convinced you’ve got the worst app ever created it never works and redirects me to the website which doesn’t work either

  • Shipleyyyyyy adz (@Shipleyyyyyy) reported

    @EE Everytime I attempt to log in I get greeted with the same message “this service is not available” both on the website and app

  • the_hinchy Hinchy (@the_hinchy) reported

    @EE Seems so, pretty bad if honest. Ordered before 3 on the 12th.