EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Wandsworth, Beckenham, Orpington, Leatherhead, Thornton Heath, Redhill, Fulham, Epsom, Purley, Kingston upon Thames, Caterham, and Worcester Park.

City	Problem Type	Report Time
Southwark	Internet	1 day ago
Southwark	Total Blackout	6 days ago
Croydon	Wi-fi	9 days ago
Southwark	Internet	10 days ago
Croydon	Internet	11 days ago
Wandsworth	Phone	13 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 14 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  Rubén Taluja (@Robinhio84) reported 14 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Dave Ahern (@CorkGourmetGuy) reported 15 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 16 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Karen Alford (@KarenA_69) reported 17 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 17 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  Jon Turner (@jon_turner276) reported 17 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  James Gill (@JamesGillComedy) reported 29 minutes ago from Bromley, England

  Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 30 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Matthew Barber (@Matt_Barber4500) reported 34 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  TricolorGav (@gauravleo7) reported 36 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Dave Ahern (@CorkGourmetGuy) reported 37 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  ✈️ B (@_beckid) reported 41 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 42 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Dave Ahern (@CorkGourmetGuy) reported 45 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Jenny Sanders (@gothtink696) reported 47 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Hazel 🥸 (@BurnzyH) reported 47 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  PapaQ69 (@AddicksGlenn69) reported 51 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 53 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Jimmy (@jimmyb01) reported 57 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shaun (@shaun___97) reported 11 minutes ago

  @EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update

• 
  Karen Reid (@Karenreid24) reported 13 minutes ago

  Truely awful customer service yet again from @EE - they just fail in their customer service over and over again.

• 
  Naser Khwaja (@naserkhwaja92) reported 14 minutes ago

  @omxran @EE Also never discuss tech with me. Just don’t.

• 
  Pop'i' (@CruiseFelix) reported 15 minutes ago

  @EE All my HD channels gone. Spent 1hr on phobd with EE...Said they don't know issue. VERH FRUSTRATING...Virgin here we come...

• 
  John Martin Moore (@Dream_Sculptor) reported 20 minutes ago

  @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?

• 
  HB79 (@blenchy79) reported 21 minutes ago

  @EE you website and app are a nightmare. Can never log in, and now it's saying I'm blocked while trying to view my bill.

• 
  Alan Roberts (@AlanRob68902430) reported 22 minutes ago

  @EE I'm on to customer services now

• 
  Scott Speight (@scottspeig) reported 28 minutes ago

  @andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.

• 
  Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chellebadita) reported 28 minutes ago

  @darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.

• 
  Me (@shawtty64) reported 31 minutes ago

  @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !