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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 02/03/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Southall, London, Croydon, Wallington, Coulsdon, City of Westminster, Southwark, Orpington, Leatherhead, Fulham, Wandsworth, Redhill, Ashtead, Merton and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthall Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomCroydon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • kelkelly74 kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • Karen_1979 Karen (@Karen_1979) reported from Wandsworth, England

    Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Wandsworth, England

    @EE Great Customer service from these guys. Very prompt response

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • being_h_u_m_a_n 𝕆𝕞𝕒𝕣 (@being_h_u_m_a_n) reported from Eltham, England

    @EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • paul_stumpy Paul D - Mr Gay Wales - official (@paul_stumpy) reported

    . @EE so how does anyone get in touch with u??? Social - never online! Chat online - never on! Call u - no response or hold for 3 hours - this is appalling

  • Nachomaid1 LM (@Nachomaid1) reported

    Replacement sim delivered, over 48hrs still no signal and sim invalid.. tried restarting and airplane mode.. help! @EE

  • MissAmyKathleen Amy Kathleen Salter (@MissAmyKathleen) reported

    @EE sort your app out its awful, keeps chucking us off as soon as pin is entered! Have cleared cache, force stopped the app & also un-installed & re-installed! Working fine up until we upgraded to a new package now pants & judging by Google app reviews we're not alone!

  • GregSheldrake Greg Sheldrake (@GregSheldrake) reported

    @EE pre ordered s21ultra sent UNLEASHED to 150 to claim my xbox games pass and controller and get a reply saying my bundle doesn't include this offer. (No online chat, phones engaged ALL DAY.) Help please.

  • Craigohbryn Craig Williams (@Craigohbryn) reported from Kingswood, England

    When can a phone damage void warranty when damage does not result in failure? @EE_repair_dept @EE Not impressed!

  • ness_charles Vanessa Charles 🍰📮🎾⚽🚴📝📷☕ (@ness_charles) reported

    @EE The replay function (going back 24 hours) and app when it worked. Not on Apple and never will be.

  • TheYeif DL Yeif 671 (@TheYeif) reported

    @EE fix my internet u frauds

  • alexandra_goff Happy and blessed (@alexandra_goff) reported

    Why would @EE send a cheque for £1.04 instead of refunding a card or bank account? It's a lot of trouble to bank it. EE probably think most people won't. If they do this to everyone who's cancelled a contract, they will save a lot of £££. @MartinSLewis #eerefund #eecontract

  • howardgunn Howard (@howardgunn) reported

    @EE fiber broadband yet again failing. Constant drop in wifi / internet is affecting work and training. This is the 3rd Hub, so it cannot be that that is the problem. I have a brand new Master 5c socket so that isn't the problem. Maybe, just maybe it's an infrastructure issue?

  • siepod siepod 🐝 (@siepod) reported

    @EE Need to cancel an e-Sim order, can you help? (been on hold 8 years now!)