EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Orpington, Reigate, Southwark, Coulsdon, Croydon, Surbiton, Wandsworth, Kingston upon Thames, Beckenham, Leatherhead, Thornton Heath, and Redhill.

City	Problem Type	Report Time
Orpington	Phone	2 hours ago
Reigate	Phone	5 hours ago
Southwark	Phone	23 hours ago
Coulsdon	Internet	1 day ago
Croydon	Wi-fi	1 day ago
Southwark	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  TricolorGav (@gauravleo7) reported 8 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Kevin Nolan (@knolanuk) reported 11 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Mandyphin28 (@mandyphin28) reported 24 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Rizwan Ahmed (@RizKundi) reported 26 minutes ago from Blackheath, England

  @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 28 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 31 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Cheryl Cavanagh (@xchezzacx) reported 33 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Adrian Bradley (@adebradley) reported 38 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Walee (@thebrownmayn) reported 39 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  PapaQ69 (@AddicksGlenn69) reported 42 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Dan Taylor (@danthomastaylor) reported 43 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  Rochana Jackson (@rochanajackson) reported 47 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Lucy Callis (@lcallis) reported 48 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Lucy Callis (@lcallis) reported 48 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Hazel 🥸 (@BurnzyH) reported 48 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  Olga (@olgabudimir) reported 52 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Stephen Tilney (@Stephen_Tilney) reported 54 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Ewan Stevenson (@EwanJStevenson) reported 55 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Jimmy (@jimmyb01) reported 59 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Laura 🐐 (@Laura_Rads) reported 60 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beneficiary of the Bene Gesserit (@ItsNotTobias_) reported 55 seconds ago

  .@EE have been trying my patience all day. This is the worst it’s ever been. Everything everywhere my back foot!

• 
  Marie Louise (@thewisdomofwolf) reported 1 minute ago

  @EE It is terrible that I couldn't pay my bill on time. I phoned up & spoke to a very nice gentleman who said I was allowed to pay on 22/5/26. Yet you sent me an email saying you've tried to take dd again & it failed so I've been charged £12. I'm seriously considering leaving EE.

• 
  Rhys Seymour (@SeymourRhys94) reported 11 minutes ago

  @EE Still terrible signal in East Barnet. Really poor that this is still ongoing. Full price, half service.

• 
  dylan cookson (@dylancookson1) reported 12 minutes ago

  @EE please help! Im currently abroad in Asia where my old phone broke and had to buy a new one. My esim won’t transfer across and I have no access to any phone in order to call you. I can’t access banking or any important apps because of this. Please help!

• 
  Lynette Linton (@LynetteLinton) reported 12 minutes ago

  @EE I need help from a human please. I’m in Mexico and need to buy a roaming pass and nothing is working.

• 
  Charles Salt (@CharlesSalt3) reported 14 minutes ago

  @EE I am fed up with not being able to connect to the internet, I’m down again! The last time I spoke to someone non Plymouth it was fixed now it has gone again, I am paying all this money and I am rarely on the internet,

• 
  SaltyTech (@Captin__Caveman) reported 16 minutes ago

  @EE almost no signal in south worksop S80 2RS 😭😭😭

• 
  Danielle Alexander 🇬🇧🇬🇾 (@_deedee33) reported 18 minutes ago

  Mate no service between New Eltham and Hither Green on the train @EE sort your network out!!!!!🤬🤬🤬🤬

• 
  Richard Marshall (@Marzy1867) reported 19 minutes ago

  @EE with just awful customer service. "Sold" broadband to wfh and stream and we get 6 mps (six) to 10 (ten) down from 250 with old provider. Agent closed complaint within 5 seconds of setting it up (without consent). When the mobiles come for renewal they are all gone.

• 
  Beth Fairweather (@b_lfairweather) reported 20 minutes ago

  @EE then turned it back on after a LOT of discussing and promised to go back and listen to the sales call and call back and NEVER DID. Phoned back again and got fobbed off again. And the complaints form online doesn’t work