EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Wandsworth, Croydon, City of Westminster, Southwark, Hammersmith, Sevenoaks, Bromley, Hounslow, Banstead, Sutton, Streatham, Twickenham, Beckenham and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Wandsworth |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Laura 🐐
(@Laura_Rads) reported
from
Wandsworth, England
@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
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Sholeve Davies 🇸🇱
(@issavibe95) reported
from
Croydon, England
@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
EE Issues Reports
Latest outage, problems and issue reports in social media:
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SnuggleBear
(@snuggle_bear1) reported
If I'm paying £10 a month for unlimited broadband with Three why does @EE think I'm going to swap to their £28 service - thanks, but not thanks.
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Mark Williams
(@MarkWil26896640) reported
Really disappointing customer service received from @EE after 7 years of continuous custom. I have been overcharged on my mobile contract including the handset after my contract ended June 2021. I didn’t receive any regular out of contract notifications as required by @Ofcom
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Simon Fitzpatrick
(@SimonFitzpatr19) reported
@EE is your login button broken on the Web page ee?
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Jacks
(@jacks1912s) reported
@EE Nice touch. Well done. Now make sure your long standing UK customers have good signal everywhere. Because I wouldn’t be able to make that urgent call abroad for free with my 1 bar of 4G… (TN33)
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Firstplacelast😜
(@Firstplacelast) reported
Ok @EE what's with this new service where I can't talk to anyone. I keep trying to call and you send me this text to a link and all I'm doing is going in a circle. How do I actually chat to someone about a problem I'm having with your network?
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jas
(@sugasaurora) reported
@EE would someone be able to help me regarding my account? I’ve changed to another provider but my account is still active & I wonder if it’s for a pad I was given by you guys. I don’t use it enough to warrant paying monthly. Thanks in advance!
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Lawrence ****** 🇺🇦
(@goonerlgh) reported
@ee It's now impossible to reach a human about a technical issue. Every option sends me a text and then ends the call. Appalling customer service. Luckily I'm on a month by month SIM so I'll be moving elsewhere. Big companies are hell bent on avoiding talking to customers!
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Liz Eaton
(@LizEaton18) reported
@EE @JoeH_Official I'm having the same problem.
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Dom Signor
(@SignorDom) reported
@EE please help. My parents are in Italy and neither phones are working. Data and wifi seem to be failing currently, how can I contact to provide their mobile numbers.
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Infinate Mooster Dog
(@DogMooster) reported
@EE I asked what help was available. I got told ..... None