EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: City of Westminster, London, Thornton Heath, Hounslow, Croydon, Hammersmith, Redhill, Wandsworth, Orpington, Fulham, Southwark, Epsom, Purley, Brentford and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Internet | |
| Thornton Heath |
Phone | |
| Hounslow |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Sholeve Davies 🇸🇱
(@issavibe95) reported
from
Croydon, England
@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Laura 🐐
(@Laura_Rads) reported
from
Wandsworth, England
@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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qoHꙅid ᴙɘHqoTꙅiᴙHↃ
(@KwadwoChris) reported
@EE Think you can cancel your contract with any increase cost you have a time frame to do this
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KALPESH LATHIGRA
(@KalpeshLathigra) reported
@EE Have sent your team a DM having serious issues with roaming India
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Wasilah
(@theesowoman) reported
from
City of Kingston upon Hull, England
@EE Is it strange you said goodnight and suddenly there is a down time???
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My Name
(@SneakyBear1987) reported
@Up_Za_Daisy @EE @ThreeUK Offft. Was a poor hamster run to death in its hamster wheel at that speed? I get what you mean. If they say you'll get between day 60Mbps and 80Mbps, then it should be that not below 60Mbps.
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Nicola
(@Nicnacs81) reported
@EE @HarrierGR3 What happens when we don’t wish to pay an extra 14% for a service that has not increased its output by that same amount?? I’m not getting 14% better service. Can’t wait for my contract to end, that’s 20 years of custom worth naff all
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Steve Homer
(@SMHinthewild) reported
@ColinBrazierTV @EE replied to my question of 10% + 4% and said its to invest in a better service. Its blatant exploitation of a contract loop hole and they are laughing at us.
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Patrick Kenny
(@patches_89) reported
Hey @EE this absurd 14% hike in the prices, does it come with an opt out of your contract, feel like if you want to put up the prices to whatever you want then the consumer should have the right to terminate
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Darren Hayhurst
(@HayhurstDarren) reported
@Wiglanta1971 @EE @tescomobile I went to Tesco's, and I can get the Samsung s22 with unlimited everything for £35 a month. Atm, I'm on EE with the s21 and 100gb data with the price increase. it's £50 a month. Sucks I still have a year to go in contract.
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Nicola
(@Nicnacs81) reported
@EE @RandomMoovies I have a solution…. Don’t force a massive price increase on people in the middle of a cost of living increase and blame it on inflation. Can’t wait to see what profits you post later in the year
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sam
(@Mr__Fisherman) reported
@EE is signal down in HU8? I’m on PAYG and my signals cut out completely when I wasn’t even using my phone