EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Wandsworth, Redhill, Epsom, Orpington, Reigate, Coulsdon, Surbiton, Kingston upon Thames, and Beckenham.

City	Problem Type	Report Time
Southwark	Internet	4 hours ago
Croydon	Phone	3 days ago
Southwark	Internet	4 days ago
Wandsworth	E-mail	5 days ago
Croydon	Internet	5 days ago
Croydon	Wi-fi	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Jamie (@JamieSenitt) reported 3 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Laura Hay (@Laura11389) reported 5 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Dave Ahern (@CorkGourmetGuy) reported 10 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Matthew Barber (@Matt_Barber4500) reported 12 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Dan Taylor (@danthomastaylor) reported 13 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  T y k e (@tykeharvey) reported 13 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  James Meredith (@Jamesmeredith) reported 15 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Jimmy (@jimmyb01) reported 16 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Craig Williams DJ (@craigwilliamsdj) reported 17 minutes ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  Sutton Carers Centre (@SuttonCarers) reported 21 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  AA Ron 🖤 👟 (@Munden87) reported 21 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  Rizwan Ahmed (@RizKundi) reported 21 minutes ago from Blackheath, England

  @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

• 
  Ronin Shaw (@RezxoShaw) reported 24 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 27 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 27 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  The Big Bakes (@TheBig_Bakes) reported 34 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  petrolheadharry (@HarryHardy91) reported 47 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  Rubén Taluja (@Robinhio84) reported 55 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 58 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  Lucy Callis (@lcallis) reported 59 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dame Joanne Kathleen (@ManyaBlanca) reported 2 minutes ago

  @MisterCow @EE They're switching off half the network, it's not fit for purpose. 3rd mast down in my area in London. No 5g in the south west today. Seems it's offline

• 
  Alfie (@Cluelez9) reported 3 minutes ago

  @EE has the network been down the past few days , i cant seem to use any mobile data. ive had signal and 5G but it dosnt seem to work or load anything pages, or texts,calls over WiFi, on my data. ive restarted my phone multiple times, ive also tried the airplane mode trick

• 
  Dominic Geraghty (@DominicGeraghty) reported 5 minutes ago

  @EE huge apologies - I've paid your bill - misunderstanding about which one it was. So sorry!!! I was an idiot!!!

• 
  jimmy sowden (@jimmy_sowden) reported 5 minutes ago

  @Charlie_Mate @England @EE Dowman is a good young player but goes to ground too much unfortunately he needs a season in the championship, he’ll never get it and he’ll fizzle out due to it

• 
  Marie💙 (@MarieMcglinchey) reported 8 minutes ago

  @BenGungyal @EE Like all contracts its down to the customer to renegotiate, as I do with my virgin subscription, home insurance, car insurance. All companies will thrive on customers auto-renewing, now that you've taken notice maybe you can start to renegotiating a better deal for your MIL.

• 
  Jamie F-Welsh (@punkikin) reported 8 minutes ago

  @EE Complaint already escalated… however no real word… on to EE this morning to cancel… looking online so many people angry with lack of service, poor repair and addressing of issues… I’ll be adding to their voice. 2 weeks no broadband: comms between EE and Openreach not working

• 
  Gav (@aftertheflood_) reported 10 minutes ago

  @EE send me a link to the service checker so i can check that first. i want to know if you are reporting outages. thanks

• 
  Iain (@iainfrichardson) reported 10 minutes ago

  @EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!

• 
  Achorawl 🔜TheMixupLyon➡️Infurnity獸無限 (@Achorawl) reported 19 minutes ago

  @justnvc @EE I had a similar experience with the house my ex bought. The house had been rented 2 years before the date of purchase, but they never shut down their service. We could have moved in and they would be paying for our electricity bills as we had no way to contact them !

• 
  Dominic Geraghty (@DominicGeraghty) reported 19 minutes ago

  @EE I’ve tried calling you - no one seems able to help me. BT say I don’t owe them any money. Your broadband didn’t work in my new house, I returned the equipment and cancelled the contract in good time.