EE Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Phone (38%)
-
Internet (34%)
-
Total Blackout (14%)
-
Wi-fi (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Purley, Croydon, Fulham, City of Westminster, Southwark, Southall, Hammersmith, Hounslow, Epsom, Coulsdon, Kingston upon Thames, Kensington, Bromley and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| Purley |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
-
Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
-
Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
-
Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
-
Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
-
Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
-
CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
-
Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
-
Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
-
Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
-
Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
-
Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2
-
pavlin yankov
(@paulondon666) reported
from
Lambeth, England
@EE Good morning. Why have you suspended my Pay as go service ?
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
-
Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
-
Gavin Wrigley
(@pheauteau) reported
from
Hammersmith, England
@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.
-
gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
-
Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Peter Seddon 💙
(@PeterSeddon10) reported
@EE spoke to a guy called James in your upgrades team, that guy is the gold standard of service and customer experience. Listened supported and delivered.
-
Philip Fowler
(@philipfowler) reported
@EE a bit poor you telling one of your customers if they switch to another provider they can't keep their existing number.
-
Grannygoof
(@grannygoof) reported
@EE what's happened to you, from the best provider to the worst. 16 years of loyalty means nothing any more. Bad customer care and constant awful phone signal 😑. Looks like I'm leaving next month.
-
Jordan Lee Collins
(@JordanLeeSounds) reported
@OpenreachHelp I work remotely with a poor download speed at home. Currently working off an @ee 4G router, been nothing but intermittent. Advised to switch to copper line router as fibre not available to me, though is in the area. 14mbps tops with this. Can anything be done?
-
Chelci Warwick
(@CHELCIW) reported
EE customer services/life events team are possibly the worst contact centre I think ive ever had to deal with! 5 phone calls later hopefully that’s the end of it! @EE
-
Lady Baroness HRH Princess Furball #GTTO 🇺🇦🇪🇺
(@FelicityCobbing) reported
@amethystbeeble @getnorthern I’m female and I was effing and blinding at the new @EE app for iPhone yesterday and today. Yes guys, you know it’s crap so SORT IT OUT!! 👍🏼 Does that count?
-
Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Penmachno, Wales
@Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back
-
Tamara León
(@TamaraLeon) reported
@scancom @EE Thanks for your quick response. Your customer service staff has been really kind, but we’re really struggling here. We need data to run our business and it’s been a week.
-
Jenna
(@JennaComplains) reported
Hey @EE, I received an astronomical phone bill. Would you be able to help me understand all the extra charges?
-
Paul Wilding ♿️🏳️🌈
(@pjwilding) reported
@EE When will EE provide 4G where I live? I’m in a town not the middle of nowhere! Predicted coverage is good outside. In reality outside is poor (mostly 2G), inside No Service No 5G in my town. Orange worked really well but T-mobile never worked. Problems started after merger