EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Hammersmith, Sevenoaks, Southwark, Bromley, Croydon, Hounslow, Banstead, Sutton, Streatham, Twickenham, Beckenham, Wandsworth, Purley and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hammersmith |
Phone | |
| Hammersmith |
Phone | |
| Sevenoaks |
Internet | |
| Southwark |
Internet | |
| Bromley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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Jason Fey
(@fey_jason) reported
from
Bexleyheath, England
@EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Mark S
(@whiskey_soaked_) reported
from
Camberwell, England
@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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MazDOz 💙🏴☠️🚭♍♀️💯
(@OzmaLionheart) reported
from
Camberwell, England
@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ibeefyyi
(@TTVibeefyyi) reported
@EE WHY ******** IS YOUR INTERNET SO ****? CONSTANTLY ******* LAGGING IN GAMES MAN ABSOLUTELY USELESS
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Stephen Holden
(@steholden1975) reported
@EE I recently came back to EE from sky and have received nothing but a shambolic service over the last couple of weeks whilst trying to link my ported mobile no# so I can access the MyEE app. I have wasted 3 hours over two calls with zero satisfaction. I need help please. Thx!
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Benjh_82
(@82Benjh) reported
@EE has confused the crap outta me. So my MyEE app tells me I can upgrade for £0.00 when I trade in my old phone and get the same or higher tariff but pay upfront fee for phone. EE customer services on the phone tell me I have to pay £100 fee, upfront fee + go on a higher tariff?
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Dancing Hermit
(@DancingHermit) reported
from
Dunnington, England
@EE When are the signal issues that have made my phone unusable locally going to be fixed? It’s been well over a year now and you won’t give me a refund until it’s fixed and you close my complaint without ever contacting me?
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viki
(@VikiCarter_) reported
@EE my mobile data has just been awful this week, I keep having to turn off and on to try and refresh almost every three minutes- anything you can do?
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Alan burkett
(@Alanburkett9) reported
@EE YOU’VE TOLD SOMEBODY TO CONTACT YOURSELVES . YOUR CUSTOMER SATISFACTION IS CRAP I HAVE BEEN WAITING SINCE 4/10/21 TO GET MY INTERNET FIXED IT STILL IS’NT I WOULD TRAIN YOUR CALL CENTRE STAFF IN CUSTOMER SATISFACTION
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Alexander Waldron
(@AlexanderWaldr9) reported
@EE why is 5G not working on my phone yesterday and today in Birmingham City Centre?
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Sally Atkinson
(@SallyAt14192415) reported
@lifeofpoppabear @EE @lifeofpoppabear I left EE for this very reason! Appalling service and even in the shop they were lacking massively on any sort of customer service. Was with them back when it was tmobile up until about 2 years ago! Very sad as they used to be brill!
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♦ Ali ♦
(@ali_r_) reported
@ee been over an hour on the phone trying to sort an issue I have and still not any clearer if my order has been cancelled, can you help?
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Harish
(@Harish1234321) reported
@ee I have no service at all