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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 12/11/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: London, Wandsworth, Croydon, Southwark, City of Westminster, Hammersmith, Kensington, Reigate, Caterham, Hounslow, Redhill, Coulsdon, Mayfair, Greater London and Purley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomWandsworth Wi-fi
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • Azer__Turan Azer Turan (@Azer__Turan) reported from Camberwell, England

    @EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee

  • kevbeaumont1984 kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • siliconglen Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported from Camberwell, England

    @EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • Felicia_Thandie Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

  • Ant_RTW Ant (@Ant_RTW) reported from Bromley, England

    Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

  • ponkysue2 ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • originaldanray Dan 'Sting' Ray (@originaldanray) reported

    @l_herdman @SkyUK @EE best I've have had and customer service is second to none

  • SadusDTP Luke (@SadusDTP) reported

    @EE I worked for EE. Customers constantly whinging about no signal. Scam.

  • RockingMagpie Rocking Magpie (@RockingMagpie) reported

    Is anyone else having problems with @ee internet? Proving a nightmare to get in touch with too 🤬

  • pls_do_better ⚫ Why Always You ⚪ (@pls_do_better) reported

    @EE I'd think twice about this if I were you. I've had 5 @Samsung phones now. My last 5. Their updates have broken several features on my phone. I can't roll them back. And they won't fix them.

  • pls_do_better ⚫ Why Always You ⚪ (@pls_do_better) reported

    @EE @Samsung The #Samsung o/s offers a "dual app" feature which they broke with the last update. They hid the folder from o/s which means you can't send GIFs or images on the dual-WhatsApp, because the app can't see the folder to store the image file. Two updates since, no fix in sight.

  • mc_funbags Funbags McFuckstick™ ✊🏿BLM❤ & WEAR A ******* MASK (@mc_funbags) reported

    Hey @EE , I'm getting 5mbps on my supposed broadband. Supposed to be getting a minimum of 39.5. I've still got 10 months left of this crappy service. I rarely get my promised speeds, and if it keeps up, I'll be leaving and will not be paying the remainder of the contract.

  • dombrown17 Dominic Brown (@dombrown17) reported

    @ee im in on holiday in Cornwall an signal is like im using a cornish pasty. Sort it out !!

  • MattGarrould Matt (@MattGarrould) reported

    Anyone else think @EE's coverage has become absolutely diabolical over the last few months!? Paying for a service I can barely use is a total joke! 🤬 🖕

  • Original_Moldo Moldo (@Original_Moldo) reported

    @EE Trying to log into EE perks to get a discount code for NHS. They couldn’t get us on the site in store and told us to try at home. Still won’t work. What do we have to do next? Guessing it’s a website issue.

  • MattGarrould Matt (@MattGarrould) reported

    @CanaryWellzy @EE It's absolutely ridiculous! I used to be able to get messages at work (some very important) and recommend EE to so many people/customers, now I can't get any signal at all and almost all of the village is pissed off by it all.