EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Catford, Southwark, Beckenham, Bromley, Mitcham, Caterham, Wandsworth, Epsom, and Westerham.

City	Problem Type	Report Time
Croydon	Internet	14 hours ago
Croydon	Internet	2 days ago
Catford	Internet	3 days ago
Southwark	Internet	4 days ago
Beckenham	Internet	5 days ago
Croydon	Total Blackout	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Ewan Stevenson (@EwanJStevenson) reported 43 seconds ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Rubén Taluja (@Robinhio84) reported 4 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 6 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 8 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  PapaQ69 (@AddicksGlenn69) reported 11 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  Karen Alford (@KarenA_69) reported 12 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

• 
  Warren (@warrenmcgrath1) reported 19 minutes ago from Bromley, England

  @EE Problem solved since this.

• 
  Ewan Stevenson (@EwanJStevenson) reported 21 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Mandyphin28 (@mandyphin28) reported 23 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Laura 🐐 (@Laura_Rads) reported 28 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Lawen Lawko Karim (@LawenLawko) reported 32 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  James Meredith (@Jamesmeredith) reported 32 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  pavlin yankov (@paulondon666) reported 35 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Teresa Walsh ● (@teresaspost) reported 35 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 36 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  Kevin Nolan (@knolanuk) reported 45 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 48 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Stephen Hines (@hines_stephen) reported 55 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 59 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Laura Hay (@Laura11389) reported 59 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DorothyNot 🕷💜🤍💚 (@DorothyNotD) reported 1 minute ago

  @EE I’ve been trying to contact you for 2 days, when I finally got a very slow responding chat they agreed to raise a complaint…what is this text about? I SHOULD NOT have to get in touch again to keep my complaint open.

• 
  micka9990 (@Michael66108716) reported 2 minutes ago

  @EE can I get some help with logging into my account please ? I’ve raised a complaint because this has been going on for a long while now , there is no online chat without logging in ( which I can’t do) and call backs don’t seem to happen , thanks

• 
  Mr Gray (@Monetization26) reported 7 minutes ago

  So today has been a new low for @EE a staff member has refused to connect me to there cancellation team and then telling me I don’t have the right to cancel. As a consumer we all have the right to cancel if we are not getting the service that we pay for!!. @Ofcom

• 
  micka9990 (@Michael66108716) reported 7 minutes ago

  @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

• 
  gal (@gaalloway) reported 10 minutes ago

  @EE HELP

• 
  clare mcintosh (@claret640) reported 11 minutes ago

  @ee is the server down have no signal

• 
  . (@zerozero0000010) reported 11 minutes ago

  @JB5Gold @England @EE Had an amazing wc but was probably his worst club performance he’s had

• 
  Jade ˚ ༘♡ (@missjadecx) reported 11 minutes ago

  @EE can you help me please. I have been trying to get on your live chat for ages and I can’t get through and I can’t call. This is urgent….

• 
  alison (@aliham84) reported 12 minutes ago

  Day 5 of zero mobile signal, EE are aware of problem in the area but no fix or information @EE

• 
  AVWFC Lionesses (@avwfclionesses) reported 15 minutes ago

  @Lionesses @EE Don’t want to have to login to your app. Where’s your web link??