EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Southall, Southwark, Hounslow, Croydon, Brentford, City of Westminster, Wandsworth, Beckenham, Hammersmith, Sevenoaks, Mitcham, Bexleyheath, Richmond and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Southall |
Internet | |
| Southwark |
Internet | |
| London |
||
| Hounslow |
TV | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jason Fey
(@fey_jason) reported
from
Bexleyheath, England
@EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Jenny Sanders
(@gothtink696) reported
from
Croydon, England
@EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Ravi Dheer
(@RaviDheer) reported
from
Camberwell, England
@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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Tony Wiseman
(@tonywiseman1976) reported
from
Camberwell, England
@EE You might be losing a customer this year…
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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MG
(@mgthedj88) reported
@EE Would rather buy the phone, sim free, then pay £70+ a month for 24 months… and I’m already a loyal EE customer 🫠
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Abdul Hai
(@AbdulHai23) reported
Hi @ee after gettina text I ordered a new SIM. I am a T-Mobile customer. When will my SIM arrive? Will my credit transfer? Can I use my current SIM whilst waiting for the new one? Can you check the address it has been sent to?
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Liam
(@Touheyy) reported
@EE Hi, can anyone help me. I want to use my phone abroad but not sure what I need to add on or if I’m already eligible to use my phone abroad. Thanks.
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Ally Case
(@allycasetravel) reported
It’s 2022, I live in Bournemouth and I have to stand in my garden to get an @EE signal to be able to use my phone and my @virginmedia broadband goes down at least once or twice a week! I had better internet connection in Vietnam 5 years ago!!
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Denis O'Donnell
(@denisodonnell) reported
@EE WHY IS YOUR CUSTOMER SERVICE ALEAYS "EXPERIENCING DELAY"? WHY NOT TAKE NUMBERS AND CALL BACK?
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Jane kelly
(@Janekelly25) reported
@EE None, if I can't get a signal
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ginny young
(@horseygin) reported
@EE why is my husband getting spam calls claiming to be from ee when they very obviously are not? He never gives his number to ANYBODY? Has there been another data breach?
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Victoria H (she/her)
(@VixFH) reported
@EE I don’t know if this is a training issue, or you agent was having a joke at my expense, but having been a customer for 7 years plus, in the last 6 months I’ve become very concerned at the way you do business and treat customers. #badcustomerservice #eecustomerservicefail
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Woirlich
(@freya_woolrich) reported
@EE thanks.i recorded her brief call." how r u doing today" with a name i couldnt catch.she hung up when i answered her .rude but i dont know if its a human speaking so i blocked the number
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LordClutters
(@LordClutters) reported
@EE it’s been fun trying to swap to u. An awful call application with the offer being sent to the wrong number, a failed credit search despite independently reviewed and found ‘excellent’ and the final insult - a cut a paste email saying we won’t review. Well **** you too #EE