EE outages and service status in Purley, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Apr 14, 12:41 AM GMT+1.
- Internet (63%)
- Phone (17%)
- Wi-fi (15%)
- Total Blackout (4%)
- E-mail (2%)
The latest reports from users having issues in Purley come from postal codes CR8 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent EE outage reports came from the following cities: Orpington, Croydon, Southwark, Leatherhead, Wandsworth, Thornton Heath, Redhill, Fulham, Epsom, Purley, Kingston upon Thames, Caterham, Worcester Park, Carshalton, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Orpington
|
Internet | 2 days ago |
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Croydon
|
Internet | 2 days ago |
|
Southwark
|
Internet | 4 days ago |
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Southwark
|
Wi-fi | 6 days ago |
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Croydon
|
Wi-fi | 7 days ago |
|
Leatherhead
|
Internet | 7 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service
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Olga (@olgabudimir) reported from Wandsworth, EnglandCan’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show
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michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, EnglandNever waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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PapaQ69 (@AddicksGlenn69) reported from Eltham, England@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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Stephen Hines (@hines_stephen) reported from Camberwell, EnglandPerhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2
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Tania Hinds (@TaniaTells) reported from Lambeth, England@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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Sam Tucker (@samgwentucker) reported from Lambeth, EnglandHey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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Veena Patel (@VeenaPa42103967) reported from Croydon, England@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Teresa Walsh ● (@teresaspost) reported from Merton, England@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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S@NDY🙋♀️ (@sandy118118) reported from Croydon, England@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Chris Mason (@cmaso21) reported from Lambeth, England@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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My Question Is? (@MyQuestionIs2) reported@EE You’re obviously not working hard as it says in the message. This has been happening for over a week, the device has upto date software and app.
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Tony Crystal (@TonyCrystals) reported@TheWobblyGamer @EE I had that same problem, tried calling the customer service. No answer. Hours on hold. Cancelled the DD in frustration. They slapped a £600 termination fee on me and sold it to a debt collector for £100. EE is a sewer.
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ben widdowson (@benwiddowson) reported@EE @ianclatworthy Hi Ian. First off sorry for your loss. Could I suggest emailing their CEO. I'm sure you've probably already thought of that but going down that route has proved fruitful the last time I hit the brick wall with EE.
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Isabelle Smith (@IsabelleSm16608) reported@EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭
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Simon Whale ™ (@Simon_Whale) reported@EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service
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Bobbylarge (@Simmerdownbaby) reported@EE I’ve just waited 11 minutes to speak to a customer advisor. Please call me I’m not waiting on a mobile
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Curtis Evans (@bladestylez02) reported@GaryMcI74904767 @EE Got the same problem aswell with their internet it's a ******* joke claim to be the fastest broadband what a croc of ****
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Craig Taylor (@blown_ranger) reported@EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me
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mumtaz khan (@nayah_2010) reported@EE worst customer service ever will never go with you again
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Will Hutt (@willhutt92) reportedJust had an abysmal call with @EE customer service - absolutely terrible, I want someone to listen to the call of the handler who I just spoke to as they are about to lose a customer!