EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, City of Westminster, Wandsworth, London, Hammersmith, Southwark, Bromley, Sidcup, Epsom, Kensington, Reigate, Caterham, Hounslow, Redhill and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Phone | |
| City of Westminster |
Internet | |
| Wandsworth |
Total Blackout | |
| City of Westminster |
Internet | |
| City of Westminster |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@dmills87 @EE I agree with you, they should really support quick transfer!
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Danny Whitebread
(@WhitebreadDanny) reported
from
Camberwell, England
.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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James C Green
(@jamesCgreen93) reported
from
Kingston upon Thames, England
@EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled
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Jamie
(@JamieSenitt) reported
from
Kingston upon Thames, England
@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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PapaQ69
(@AddicksGlenn69) reported
from
Eltham, England
@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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Jade Sharp 👩🏻🦯
(@jadesharp1992) reported
from
Richmond, England
@EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
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Mohamed Mahdi
(@Mohamed87268245) reported
from
Brentford, England
@EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🇺🇦🆆🆁🅴🆇🅷🅰🅼_🅶🅰🅼🅴🆁 #Xbox 🗝
(@wrexham_gamer) reported
@EE I already have em...they currently don't work with S22 phones..hope you work with the manufacturer as they are amazing...reddit has a nreal community and thats help get me going 👍
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M J
(@MJ26344143) reported
@EE my broadband is down again and you clearly have a country wide issue with your black routers. Why are we being charged for such poor service. Please get this fixed asap
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Bowland Cottage
(@BowlandCottage) reported
@EE I need help with my router when I will be going abroad as last time I went it would not let me use the SIM card. My route is a huawei router what do I need to do for next time abroad.
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Paul Devine
(@PaulDevine70) reported
@EE why is my 4g so slow?
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Nick Francis
(@MagicSky_UK) reported
@EE keep raising with support, get no definitive answer. On Pixel 6 Pro. More often than not got 100% 5G signal strength, but No or very slow Data. Why doesnt phone autoswitch to 4G? If at that time swap sim over to my old 4G phone, get full speed data??..... #ee #5g #pixel6
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Vudi Xhymshiti
(@VudiXhymshiti) reported
To you @EE - I am cancelling everything. I was first lied that I could buy a package of £11 with unlimited use of everything outside the 🇬🇧 - and then I was given another and another lie, which is ridiculous. I am taking this matter to the customer care authorities.
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Richard Small
(@TrickySmall) reported
@Frightened_Fawn @EE Mine too and has been for over a week now. Apparently it’s a known problem with certain routers following a software update. However no one seems to be able to say when fix will be in place. V frustrating!
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Burnsie
(@andyburns81) reported
@EE after 22 years and 3 lines one one contract with absolutely no issues on my part I am appalled by the fact that after I made a complaint, 3 weeks ago, I have yet to receive any response at all. So I will be taking my business elsewhere. #awfulcustomerservice #loyalcustomerlos
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Paulflames
(@firesafeFSM) reported
@EE any chance of ever being able to actually talk to someone on the phone about my account? Absolutely shocking customer service.
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Mikey Millis
(@millis_mikey) reported
@EE my 4G this afternoon and evening has been terrible - is there any faults in the area?