EE

EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 01/13/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, London, Hammersmith, Southwark, Fulham, Purley, Bromley, Beckenham, City of Westminster, Hounslow, Leatherhead, Sutton, Kensington and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomWandsworth Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • OzmaLionheart MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • whiskey_soaked_ Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnc1508 John Chettleburgh 🇺🇦🇺🇦 🔶 3.5% #GTTO #FBPPR (@Johnc1508) reported

    @BTSopenreach what on Earth are you playing at, I’ve been without broadband for days now! @EE say it’s your fault, but I work from home so it’s a problem. Your problem. Not good enough

  • ShoeTownMusic Jupiter's Journey 👞 (@ShoeTownMusic) reported

    @EE have to be the worst company i've ever had the displeasure of dealing with. Impossible to get through to on the phone and have tricked me into sales and now sent me Debt Collection letter?!

  • Blessing1973 O'Maoilbheannachta (@Blessing1973) reported

    Hey @EE @VodafoneUK Are you using this number +442896918935 to offer 40% off contracts? If not it's an awful attempt at a scam. If so, then it's an abysmal call centre.

  • straker84 Simon Straker (@straker84) reported

    @EE Oh you mean expanding the network so u can get more customers and charge more. Behave I worked in the telecoms market and know how much margin companies like ee make! The % increase is Almost as criminal as petrol prices so don't take the piss by saying financial hardship

  • bazzmanthegreat Byron Littlefair ⚽️ (@bazzmanthegreat) reported from Askham Richard, England

    @EE what’s the issue with the signal and data roaming in Knaresborough (North Yorkshire) being down all day?

  • AoHJamesy AoHJamesy (@AoHJamesy) reported

    @EE whats going on with the ee network in Glasgow Scotland not been able to phone or use data today

  • Eilidh_Brownie Eilidh Broon (@Eilidh_Brownie) reported

    @EE Hi. Our mobile broadband 5GEE router has been off for the past week as we have been on holiday. But upon turning it on last night the connection has been incredibly unstable. Cannot stream or work remotely. Never had an issue like this before. Anyone who can help?

  • thom_rowlands Thom Rowlands (@thom_rowlands) reported

    Hi @EE, I filed a complaint on 1st March and haven't heard anything from you. Could you please advise?

  • lilofilo87 Lilo Filsak (she/her) (@lilofilo87) reported

    Hi @EE I've got a mini hub provided by @bt_uk whilst waiting for my broadband to be installed, but why do I only get 15 mins of connection before it decides there's no signal? I'm on EE for my mobile in the same location and have full signal? Not useful

  • HopeEloise2 HopeEloise (@HopeEloise2) reported

    Yet again I’m abroad and can’t use my phone thanks to EE. No mobile signal so can’t call them and message function unavailable online. Was promised it was fixed, it’s not. Sort it out @ee