EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Redhill, London, Croydon, Wandsworth, Hammersmith, City of Westminster, Hounslow, Orpington, Fulham, Southwark, Epsom, Purley, Brentford, Kingston upon Thames and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| Wandsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Gavin Wrigley
(@pheauteau) reported
from
Hammersmith, England
@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Phil
(@BORO_1971) reported
@EE Would be great to rake advantage of it..... If only I could even get a signal at home 🙄
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Kate
(@KLW2302) reported
@EE I live in Manchester and my partner has @EE and it’s shocking. Can’t even get signal in the kitchen and cuts off all the time when I ring him! @VodafoneUK however, is fine at my house.
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Alexander Kenneth Martin Douglas
(@AlexJive) reported
@EE Used to be on EE for years. Customer service was so terrible it was affecting my business so switched to @ThreeUK. No trouble with them at all.
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Warren Whewell
(@WarrenWhewell) reported
@EE Broadband off for 24hours now, called 3 times today, no luck at getting it resolved, dreadful router and rubbish service, will cancel asap
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Charlie
(@lucifer_MCE) reported
@EE Thanks for the reply David but it's sorted now , apparently I'm one of a few people with this know issue. It should be sorted within 1 to 5 days . Just my luck with a new phone but thanks for the reply my good man
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tashatam
(@tashatam14) reported
@danwootton @EE EE, the only mobile provider with signal where I live. On a good day I can send a text, maybe even make a call if I go upstairs to a south-facing window or walk 1/4 mile up the hill behind. Owned by BT of course, who removed our local phone box as everyone has a mobile now
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L. T.
(@LTDangerous) reported
@nickbriggs72 @EE As an O2 customer with no dog in this fight, I don't understand why people are piling on Nick here. Presumably he pays for unlimited data, surely he and the other thousands like him could get a quid or two off their bill?
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Ryan Littlewood
(@Ryyymann) reported
@RobertWimbles @EE Shouldn’t have to pay your bill if you’re not getting the service. That’s my view.
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Jonathan Spillane
(@_JSpill) reported
Wtf is going on today. Sort it out @EE
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Will Page
(@will5wp) reported
@sarahdfc82 @EE I mean yes that’s true but I suppose people wrongly thought their network wouldn’t be greedy money grabbing arseholes