EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: London, Leatherhead, City of Westminster, Southwark, Croydon, Hammersmith, Lambeth, Wandsworth, Thornton Heath, Hounslow, Redhill, Orpington, Fulham, Epsom, and Purley.

City	Problem Type	Report Time
London	Internet	1 hour ago
Leatherhead	Internet	13 hours ago
Leatherhead	Internet	15 hours ago
City of Westminster	Internet	20 hours ago
London	Phone	22 hours ago
London	Wi-fi	22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported 12 minutes ago from Hounslow, England

  @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

• 
  Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported 13 minutes ago from London, England

  @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

• 
  Mariam Michtawi (@MariamMichtawi) reported 22 minutes ago from Brentford, England

  @EE I did twice but still the same. It seems many are facing the same problem!

• 
  Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported 25 minutes ago from Kensington, England

  @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

• 
  LL.b (hons) Lawyer (@PNagle72) reported 29 minutes ago from Southall, England

  @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 29 minutes ago from Bromley, England

  It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 30 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 31 minutes ago from Bromley, England

  Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 33 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  Kevin Nolan (@knolanuk) reported 34 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Dave Hampton 🌍🌳 (@carboncoach) reported 34 minutes ago from Kensington, England

  Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

• 
  𝒥𝒶𝓎 (@JayRyd3r) reported 35 minutes ago from Bromley, England

  @I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 36 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 44 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 49 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 50 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 51 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  PM 🇺🇦 (@prasulm) reported 53 minutes ago from Brentford, England

  @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 58 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  Teresa Walsh ● (@teresaspost) reported 59 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Blanders (@blanders111) reported 2 minutes ago

  @Alanf_1878 @EE Absolutely I've had nothing but trouble with ee

• 
  Lewis James (@LewisCanavan) reported 3 minutes ago

  @EE It seems your network is becoming really patchy throughout Hull and we seem to be wasting our money paying for the Unlimited 5G data plans. You allow 1000gb tethering on these plans I believe so I reply on my phone to also supply data to my other devices.

• 
  TOP 7.1% 😈 Maddison Lee ❤ (@xxxmaddisonlee) reported 4 minutes ago

  @Miimisota @EE @RichardKnights1 I'm having the same issue on my Samsung s20 fe

• 
  Duane Bright (@DBright83) reported 4 minutes ago

  @EE Hi I cant access certain apps (email etc). Seems a lot of people are having similar issues?

• 
  Jason Chadwick (@Jayjason567) reported 7 minutes ago

  @EE Tbh it my misses phone that is the problem she's with EE. The fast response I got from yourself has been fantastic. ATM I'm on 3 and due an upgrade in a few months. And I'll probably come to you guys for a new one 👍

• 
  i love mango juice (@sumaiyadhali) reported 9 minutes ago

  @EE yeah it still doesnt work

• 
  Simon Innes (@yorkie1066) reported 10 minutes ago

  @EE Hello I have a problem with my wife's Huawei phone. Keeps kicking out of apps as soon as you open them up. I have done the clear cache and restart and this has failed. Is there anything you can help with Thank you

• 
  Hannah (@WhitesHSJ) reported 15 minutes ago

  @EE Hi just wanted to ask, do you need phone signal to use your 4G, I mean sometimes my phone will say I have 4G or 4G+ but online activity stops and when I look at the 'bars' they are none or 1? I just thought they might be independent of each other? Also why does fog affect it?

• 
  Lis (@lis_face) reported 18 minutes ago

  @EE @markrob82 Im having thr same issue with banking app and email.

• 
  Lis (@lis_face) reported 18 minutes ago

  @kal77uk @EE Ahh i might hang up then ive been waiting a while. Looks like a bigger issue then just my phone