EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Sevenoaks, Twickenham, Beckenham, Croydon, Wandsworth, Purley, Southwark, Coldblow, Dorking, City of Westminster, Epsom, Kensington, West Wickham and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Sevenoaks |
Internet | |
| London |
Internet | |
| Twickenham |
Phone | |
| Beckenham |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Azer Turan
(@Azer__Turan) reported
from
Camberwell, England
@EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee
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DarkBeige
(@Beige29) reported
from
Merton, England
Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Geo
(@geometric) reported
from
Kensington, England
@lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Craig Cockburn 🏴🇪🇺
(@siliconglen) reported
from
Camberwell, England
@EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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kev beaumont
(@kevbeaumont1984) reported
from
Richmond, England
@EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻
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Johan Larsson
(@jlarsson89) reported
from
Eltham, England
@EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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Ant
(@Ant_RTW) reported
from
Bromley, England
Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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ponkysue
(@ponkysue2) reported
from
Hounslow, England
@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
EE Issues Reports
Latest outage, problems and issue reports in social media:
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paul smith
(@psmith_uk) reported
@EE I'm in a good signal area according to the signal strength maps. In practice in doors I am lucky to get a bar at all; good job I have wifi calls.
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Karen
(@Karen06659744) reported
@EE please can you let me know if there is service disruption in MK43 7PW, I’ve had no service for 2 days
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Sarah Caldecot barlow
(@Dads_Angel_) reported
@EE your service is absolutely disgusting also anyone I've spoken to at @EE poor customer service poor everything disgusting
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Nick Corston : FRSA : #I💛Art
(@NickCorston) reported
@EE Am trying to register a new EE PAYG SIM and struggling Do they need to be registered before they can see the 4G network? Also can’t register it to your EE Flex site. Keeps rejecting the number.
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Gary Curwood
(@welshboygaza) reported
@EE I've got a new phone being delivered tomorrow but it's being delivered to a wrong address. Can you help ASAP
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Jason Raj
(@jasonoflondon) reported
@EE hi I only switched to EE Home Broadband because I got a discount as a mobile customer. But the wifi is appalling - keeps cutting out or not letting devices connect at all. Can I cancel my contract at no cost? Not getting the service I expect (or used to get with @SkyHelpTeam)
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Agent 3-7™
(@c74nicky) reported
from
Glasgow, Scotland
@EE your service is truly appalling. Not got even enough signal currently to call you. Keep getting cut off. Any ideas????? Joke.
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David Walker
(@djwskyblu) reported
@EE Your Customer Service is usually exemplary. Not today! Absolutely abysmal. I spent a long time on the phone earlier to EE in Ireland and was given totally wrong information. My password was changed and I’m now locked out of my app. I’ve sent 2 DMs to you today - HELP PLEASE!
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Alex Dunn
(@Dunny2120) reported
@EE is there something wrong with your network, 4g/5g?
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Jane Richards
(@noun331) reported
@EE London W1K 'Mobile network not available'. Is there an EE outage?