EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Southwark, Tadworth, Catford, Beckenham, Bromley, Mitcham, and Caterham.

City	Problem Type	Report Time
Croydon	Internet	12 hours ago
Croydon	Internet	13 hours ago
Croydon	Total Blackout	3 days ago
Wandsworth	Total Blackout	4 days ago
Croydon	Internet	5 days ago
Southwark	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Anna Trela (@TschesyaT) reported 2 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Lucy Callis (@lcallis) reported 4 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Steve N (@stevejax2003) reported 5 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  PapaQ69 (@AddicksGlenn69) reported 7 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 7 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Dave Ahern (@CorkGourmetGuy) reported 7 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Marein Overbeeke (@marein_marein) reported 16 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  Walee (@thebrownmayn) reported 17 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Dell Smith (@HowardDellSmit1) reported 26 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Chris Mason (@cmaso21) reported 28 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Ravi Dheer (@RaviDheer) reported 30 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  Laura 🐐 (@Laura_Rads) reported 32 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 35 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Lucy Callis (@lcallis) reported 36 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 40 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  Matthew Barber (@Matt_Barber4500) reported 52 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  TricolorGav (@gauravleo7) reported 54 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  pavlin yankov (@paulondon666) reported 56 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  PapaQ69 (@AddicksGlenn69) reported 58 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 59 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter (@tenerifepete) reported 45 seconds ago

  @maisiethetortie @LeilaniDowding @EE That's the trouble, I have to have a phone line where I live because the mobile signal is shite

• 
  Craig Johnson (@j300hno) reported 6 minutes ago

  Is it me or has @EE signal went utterly 💩 these past few months. Absolutely shite sort it out

• 
  Wozza (@Wozza777) reported 6 minutes ago

  @LeilaniDowding @EE You use the mobile network

• 
  DorothyNot 🕷💜🤍💚 (@DorothyNotD) reported 10 minutes ago

  @EE I’ve been trying to contact you for 2 days, when I finally got a very slow responding chat they agreed to raise a complaint…what is this text about? I SHOULD NOT have to get in touch again to keep my complaint open.

• 
  Paul Hannan (@paulhannan1234) reported 12 minutes ago

  @Amy_90_x @EE U should block all scam calls on ur phone and ur network wont let the calls through thats what I did

• 
  Lottie T 🙂🏖 (@Lottie3T) reported 18 minutes ago

  @LeilaniDowding @EE I live rurally, I don’t even have a mobile signal most of the time outside of WiFi. Rural communities are not served well by mobile phone companies.

• 
  michael seddon (@58g_ms) reported 19 minutes ago

  @EE what is going on with my issue with my hub not working and it being a ee. Issue !!

• 
  W26|D12|L0 (@18_eightysix) reported 22 minutes ago

  so I looked into upgrading my contract with @EE and doing so knocked SEVENTY-NINE points off my credit score? Nah, **** you guys. That's ***************.

• 
  Cuddly Uncle Steve (@kccpiggy) reported 24 minutes ago

  @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

• 
  Caecilius (@shardcreek) reported 24 minutes ago

  Day two of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting