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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 12/03/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: London, Southwark, Croydon, Wandsworth, Hammersmith, Redhill, Coulsdon, Mayfair, Hounslow, Greater London, Kensington, Purley, Beckenham, Caterham and Bromley.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomSouthwark Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • Laura_Rads Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • issavibe95 Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • peter_cook17 Peter Cook (@peter_cook17) reported

    @EE Can you actually support your customers. 30 minutes on hold, only for the person to answer to then hang up. This was 2nd urgent call for support, having already been called by corporate accounts earlier in the day. On hold for 3rd time #shambles #EEcutoff

  • Freddie93980912 Freddie (@Freddie93980912) reported

    @EE,I’m unsure how you’ve managed to issue a deadlock letter prior to sending out a response and details of the investigation. As the FOS states I have to give you a chance to resolve the matter before them, but you don’t want to even follow your own complaint providers

  • SambooraR S R (@SambooraR) reported

    @EE @JosLoaves Same issue. I am trying to call you since the morning, how can I reach you?

  • Ghoul_of_London ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported

    @EE Your data signal in London has been very poor for some weeks now, what's going on?

  • bezberesford Thomas Beresford (@bezberesford) reported

    @HighBleanBandB @EE @scarfoot6 Issue is with EE not updating updating geolocation data. We have B4rn fibre internet and they have in the passed few days changed/bought a number of IP address and it doesn’t think our connection is in the UK so hence no WIFI calling

  • paulpav Paul Pavlou (@paulpav) reported

    @EE is your customer support line down? I've tried (from my EE mobile) 150, 0800 079 8586, and 07953 966 250 ... All just fail to connect!

  • amirkkhan_ amir khan (@amirkkhan_) reported

    @EE unfortunately I have decided to leave EE as you are unable to match the deal I was getting as a new customer elsewhere. I have 2 telephone numbers but only been sent one pac. Is this correct and if so how does the new company differentiate between the 2 different numbers.

  • JosLoaves Jo's Loaves (@JosLoaves) reported

    @EE None of your service telephone numbers are working. Your website is abysmal. I would like to upgrade my broadband but your online forms don't work and I can't email you. Do you WANT me to go elsewhere??

  • HaleJulia julia hale (@HaleJulia) reported

    @EE A small amount of signal but no 4G. Very frustrating

  • TheMatthewCross Matthew Cross (@TheMatthewCross) reported

    @EE I woke up to a huge charge on my account due to a "roaming" glitch, I keep seeing it vanish and come back every 30 minutes or so. I called and they told me it was a known issue but I'm still quite concerned. Can someone let me know what's happening?