EE outages and service status in Purley, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 20, 10:57 AM GMT+1.
- Internet (50%)
- Phone (22%)
- Wi-fi (17%)
- E-mail (6%)
- Total Blackout (6%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 22: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent EE outage reports came from the following cities: Beckenham, Southwark, Bromley, Croydon, Mitcham, Caterham, Wandsworth, Epsom, Westerham, and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
 Beckenham
|
Internet | 2 days ago |
|
Southwark
|
Wi-fi | 4 days ago |
|
Bromley
|
Internet | 4 days ago |
|
Southwark
|
Internet | 8 days ago |
|
Croydon
|
Internet | 9 days ago |
|
Southwark
|
Internet | 9 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Olga (@olgabudimir) reported from Wandsworth, EnglandCan’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
-
Mandyphin28 (@mandyphin28) reported from Camberwell, England@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
-
Rubén Taluja (@Robinhio84) reported from Camberwell, EnglandHi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
-
AA Ron 🖤 👟 (@Munden87) reported from Addington, England@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
-
Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
-
Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
-
Dave Ahern (@CorkGourmetGuy) reported from Merton, England@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
-
Anna Trela (@TschesyaT) reported from Camberwell, England@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
-
MazDOz 💙🏴☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
-
Lucy Callis (@lcallis) reported from Wandsworth, England@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
-
PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
-
Veena Patel (@VeenaPa42103967) reported from Croydon, England@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
-
S@NDY🙋♀️ (@sandy118118) reported from Croydon, England@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
-
Niki Hutchinson (@nikihutchinson) reported from Wandsworth, EnglandAnyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
-
gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
-
Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
-
Teresa Walsh ● (@teresaspost) reported from Merton, England@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
-
Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, EnglandSo upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
-
Richard Doré-Boize 🏴 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
-
Stephen Hines (@hines_stephen) reported from Camberwell, EnglandPerhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Josh Russell (C) (@Josh_Russ10) reported@EE what the heck is going with your service lately? My connection has been woeful as of late
-
Stuart1959 (@StuartT34021273) reported@Samishlol @EE I'm paying my contract off as it works out cheaper than paying the amount for a service I mistakingly taken up on my recent upgrade for next 24 months & when my TV & Broadband contract finishes that will be cancelled as well
-
Steve Williams™ 🏴 🇪🇺 👻 🌲 (@stevewill26) reportedHeads Up! I have finally seen sense, and ditched @EE , for my Broadband, which was costing me £50 per month, for a very slow connection. Certainly not the "UK's Best Network". I have a final bill for £44, just received, but @EE have passed it onto debt collectors, demanding £59.
-
Carlo Gibbs (@carlogibbs) reportedAbsolutely staggering from @vodafone I explained I’m a 20+ year customer and highlighted both @tescomobile and @EE mobile are £7-10 a month cheaper, same phone, same plan etc. The response was to say sorry, that’s the price, no deal, you can leave. So now I’m leaving.
-
Mr Gray (@Monetization26) reported@EE @JohnFal45158766 There is a main issue with your service today, and I just don’t know why non of your customer service team are advising customers of this!!!.
-
🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported@EE To think, I have to call you just to reset or refresh my data, because your network is crap! Mind you, 2 weeks ago I had to refresh my data, because the network service is crap! Do better EE!
-
Simone Bini (@SimoneBini) reported@EE reception in Wimbledon Park area is now a 1970 service. Impossible to make or receive calls. Disgraceful to say the least.
-
Kelly Homer (@kellymina82) reported@EE Hello I upgraded my phone yesterday & it is due to be delivered in store today as the colour I wanted wasn't available. I have tried to track it but the order number is invalid according to the website. Please can you help me?
-
Luz I. Zepeda (@lucy_zepeda) reported@EE I’m currently abroad in Mexico and paid to have data for 15 days. The provider in Mexico @MovistarMX is absolute crap and I’ve had no internet for the last two days. Is there a way I can change provider to @telcel or get a refund?
-
Gareth Owen (@gjo2405) reported@EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault