EE Outage Report in Purley, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (47%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (9%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Southwark, Hammersmith, Warlingham, City of Westminster, Wandsworth, Croydon, Orpington, Wandsworth, Dorking, Bromley, Sidcup, Epsom, Kensington and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
-
Havoc techie - Voiding warranties since 1990
(@HavocTechie) reported
from
Bexleyheath, England
@Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof
-
Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
-
Will Lintern
(@Will_Lintern) reported
from
Eltham, England
@EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening
-
Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
-
Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏
-
Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
-
Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
-
Havoc techie - Voiding warranties since 1990
(@HavocTechie) reported
from
Bexleyheath, England
Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6
-
Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
-
John Townsend
(@Starnow1) reported
from
Eltham, England
Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving
-
Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
-
Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
-
charika kiriwandala
(@CkCharika) reported
from
Camberwell, England
@EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.
-
Allen Horrod
(@AllenXL) reported
from
Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
-
Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
-
Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before
-
Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
-
utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
-
RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Andrew
(@andrewbissette) reported
@EE can I get some support getting roaming to work please?
-
Gary loves a sandwich 🥪🔰📚❤️❄️🇪🇺💉 😷
(@SandwichGary) reported
@EE I am being continually passed from pillar to post and told to go to apple store etc. My contract is with you. You sort it out! How can I have a clash of insurance when I don’t have any at all on this phone! Your customer service is absolutely dire.
-
NATHAN
(@thatsNathan) reported
I’m so gutted that @ThreeUK now charge for roaming 😭 £2/£5 a day soon adds up when you’re away! I think I’m going to have to change to @O2 or @EE that either have kept the roaming inclusive of a plan or have an add on. #SimOnlyPlans #mobilenetworks #Network
-
Thomas Hamilton
(@Hammy2273) reported
Upgraded my phone today at the @EE branch at kinnaird park, Edinburgh. Fantasy service from Simon. Another reason I’ve been with EE/Orange for nearly 20 years.
-
Kathleen wenaden
(@Kathleenwenade1) reported
@EE why can’t l get through to customer services? I just want to remove roaming!!! It’s easy to sign up for roaming but tricky to remove. Great marketing ploy but terrible for customers
-
Haz
(@HarryHowells90) reported
@EE down?
-
Spunky Mac spunx
(@Jackson_dixon_d) reported
@BazingaSmth @EE Oh no 30 mins !!!! The humanity. It’s almost like errors can happen and we are all prone to them. I bet u never made a mistake before. And I bet you’re also a theiving scumbag.
-
[♛]Leon
(@Blxydes) reported
Hey @EE , messaged this morning regarding my Apple Music, still no reply🤔 Any help would be appreciated 😌
-
Rich 🏴🇪🇺
(@BluebirdRichie) reported
Today I learned... it costs £61.56 to call a USA number for 17 minutes on @EE **** **** **** **** **** **** **** ****.
-
Jack Goodrum
(@JacksABore) reported
@EE my broadband has been down for over 24 hours now, I work from home and have no network access, I hope to see comprehensive compensation for this! 150 miles of normally not needed driving just to get to my office that I needn’t normally attend and no idea as to when it’s fixed