EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Banstead, Sutton, Streatham, Sevenoaks, Twickenham, Beckenham, Croydon, Wandsworth, Purley, Southwark, Coldblow, Dorking, City of Westminster and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Banstead |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Sutton |
Phone | |
| Streatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Kieran
(@kearneykd) reported
from
Brentford, England
@EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)
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Jonathan Creaser
(@jonathancreaser) reported
from
Richmond, England
No @EE service in #teddington at the moment. My phone says 'emergency calls only'
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough
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Vladimir Sivc
(@vladyhell) reported
from
Wandsworth, England
@EE broadband is down for me again in London, this is again a regular occurrance for me
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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kelly b
(@kelkelly74) reported
from
Eltham, England
Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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Sind05 🇬🇧🇬🇧🇬🇧
(@sindsind05) reported
from
Southall, England
@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Kieran
(@kearneykd) reported
from
Brentford, England
The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.
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Timothy Potter
(@tpotter2890) reported
from
Kensington, England
Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.
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Karen
(@Karen_1979) reported
from
Wandsworth, England
Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.
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T-Boogie
(@DJTEESHOW) reported
from
Camberwell, England
WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@EE Nah, Orange was better than T Mobile, but when you merged, the quality and signal went to ****. @O2 is miles better, and so far haven’t hit anyone with roaming charges either!
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ian booth 🌈🏳️🌈
(@Booth82Ian) reported
@EE I’d try but WiFi has been poor/bad since Friday.
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Kashaan کاشان
(@RealKWB) reported
@MansoorAdayfi @azadaliCCM @EE Cancel culture. 😝
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Pete Potter
(@Fartlek_Pete) reported
from
Manchester, England
@EE @HowellDavies4 As you are not using your home service during that period would you deduct the cost from your month end bill. It would make sense as we are not able to use it. Surely this works both ways?
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Nik Coultas
(@nikcoultas) reported
@EE is it normal for 4G upload to be be significantly faster than download ? I keep logging problems and they keep coming back as no issue ... but we consistently see slow download, fast upload.
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Ken Greene
(@sparkyken1) reported
@EE I can't make any calls while I'm in Ireland since yesterday. My allowance included roaming and I can't even get through to 150 to speak to someone. Please help
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Andrew Douglas
(@AndyDouglas79) reported
@EE Yea, I spoke to them, they said its impossible to price matched that I've seen elsewhere and accepted pretty quickly as a ex customer.
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Jade ♡
(@ChurchieJx) reported
@EE are you able to help me change the date of my direct debit on here? As my pay date has changed and won’t be able to pay my bill till then?
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Nihal Arthanayake 🏳️🌈🇱🇰🏴🇬🇧
(@TherealNihal) reported
Hello @bt_uk can you help? After downloading the Japanese govt's OCHA app you have locked me out of my email for "suspicious behaviour". I am also being told I have got the security questions wrong. I cannot connect to yr UK number from Japan either @EE Er....HELP!
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Karen9590
(@Karen9590) reported
@EE Yes it is, we were at Horsey Gap when the network switched and we suddenly went to European time too. There were three of us all on the EE network that did the same.