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EE Outage Report in Purley, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 12/26/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: London, City of Westminster, Hammersmith, Southwark, Wandsworth, Croydon, Orpington, Wandsworth, Dorking, Bromley, Sidcup, Epsom, Kensington, Reigate and Caterham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomCity of Westminster Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Karen_1979 Karen (@Karen_1979) reported from Wandsworth, England

    Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • starfilms David Abbott (@starfilms) reported from Bromley, England

    @EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • being_h_u_m_a_n 𝕆𝕞𝕒𝕣 (@being_h_u_m_a_n) reported from Eltham, England

    @EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞

  • Borja_Bilbao Borja Bilbao (@Borja_Bilbao) reported from Hounslow, England

    @EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • elusivemoment Maya Stone (@elusivemoment) reported from Kingston upon Thames, England

    @EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • tpotter2890 Timothy Potter (@tpotter2890) reported from Kensington, England

    Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.

  • kelkelly74 kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • kearneykd Kieran (@kearneykd) reported from Brentford, England

    The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hbafilmshorts Terry Twinspin 📻🏳️‍🌈🇺🇦 (@hbafilmshorts) reported

    The most useful thing Apple did at the event was support international roaming for Apple Watch and make it backwards compatible. So of course my network (@EE) isn’t supporting it at launch. Also AirTags have gone up by a fifth in price.

  • GBRPhotos GBR Photographs (@GBRPhotos) reported

    Slowly losing faith in @EE 3 calls so far to fix an issue and still not solved!

  • giftofthegabcw Gift of the Gab Web Design (@giftofthegabcw) reported

    @EE Please could you answer my query as to why my service doesn’t work despite paying £160 per month on a business plan? I have phoned - no answer, used your chat - pointless, user your form…..

  • kevwright kevwright (@kevwright) reported

    @EE I do still need help but an in weak signal area, will try a DM now.

  • thewrite_one thewrite one (@thewrite_one) reported

    @EE We finally had signal restored yesterday evening after being out in this area all day

  • jmcomms Jonathan Morris (@jmcomms) reported

    @iandeeley @EE Yes, but EE and Three only has 5MHz of spectrum and it's pretty awful. Both use it as a last resort (phone will seek to use 1800MHz first). Vodafone and O2 has twice the bandwidth, plus 900MHz. 700MHz gives 10MHz of 5G (or 4G on Three) and should complement 800 brilliantly.

  • FranklyUk Aboy (@FranklyUk) reported

    @EE @MarcAllera In the process of writing to @MarcAllera at EE head office regarding the degrading and unlawful way his customer service staff at EE have treated me. I am in bits every day at the moment. They really are such cruel people. I just hope as CEO he will have at least some decency.

  • RichChubb Richard Chubb (@RichChubb) reported

    @EE ..so I no longer need it with you. Please cancel BT sport and ensure I’m not charged.

  • SamWilkinson1 Samantha Wilkinson (@SamWilkinson1) reported

    @EE Hi! BT Sport is one of the add-ins I have…what EE failed to tell me is that the app is incompatible with LG TVs, BT won’t let you watch it on a non-EE laptop and BT sport now doesn’t work with Safari so incompatible with iPhones. A very unhappy customer right now!

  • TheSnakesVenom TheSnakesVenom (@TheSnakesVenom) reported

    @ee I give you a months notice to cancel my plan I’ve now received a letter saying you haven’t cancelled it and I’ll be still getting charged I phoned up to cancel it and a moth ago