EE Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (47%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, London, Bromley, Croydon, Hammersmith, Beckenham, City of Westminster, Hounslow, Leatherhead, Sutton, Kensington, Coulsdon, Sevenoaks, Edenbridge and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Bromley |
Total Blackout | |
| Croydon |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
-
Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
-
Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
-
Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
-
Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
-
Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
-
sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
-
Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
-
Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.
-
Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
-
James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
-
‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
-
Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2
-
Gavin Wrigley
(@pheauteau) reported
from
Hammersmith, England
@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
-
Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
-
Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
-
Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
-
Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
-
Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex
(@Alex83838395) reported
@EE just found out beeb paying 15 a month extra for bt add on I never asked for.. For over a year! Absolutely fuming and to really rub salt it won't even let me remove the add on from my app! Secondary tablet contract so never thought would need to check. Contracts up in a month
-
Russell Beggs⚽
(@beggs_russell) reported
@netflix any idea why when playing on mobile the sync is out? Tried shutting down all apps and restarting but no difference. Contacted @EE who say it’s not on their end.
-
Rachael M Withernay
(@Rachael_M) reported
@EE Received two texts from EE about being in the Sure Network, call charges while abroad, emergency number, but...am in Wales.
-
Russell
(@06Russ) reported
@EE It’s only been the last week or so, it’s pages crashing or slow loading. Installed a program called ping that shows packet loss and at times the Pl% is 0% and at times 80%
-
Sarah Hawkins
(@huggyberah) reported
@EE Spoke to the customer team .... again.
-
Paul McCarron
(@pmccarron97) reported
@EE Quick question, just wondering why the student discount code doesn't work on your website for the 160GB SIMO plan, but yet works for the other plans when upgrading. Cheers.
-
Debra Pitchford: Development Coach & Trainer
(@debrapitchford) reported
@EE I have a contract Samsung Galaxy A71 phone. I can't tell you how annoying it is to have no sim card software issues which means restarting my phone several times a day to make calls. How can this be sorted?
-
Banquo
(@simondonut) reported
@EE they call themselves an IT Company but@ don’t even have an email address. Shoddy and shabby service from them. Avoid
-
Jill 🌹#FuckTheTories
(@jillymet) reported
@EE Please can you help?? I’ve been trying to complete my upgrade online, when I’m getting to payment page and trying to pay the £20 upfront cost the page seems to be missing the part about card verification - don’t know if it’s because I’m doing it on phone but have tried x4 now!
-
Jaanki Patel
(@patel_jaanki) reported
@EE hi, I’ve moved over to EE. I submitted my PAC code but have inserted my SIM card and my number has not transferred. Please help?