EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Beckenham, Southwark, Bromley, Mitcham, Caterham, Wandsworth, Epsom, Westerham, and Warlingham.

City	Problem Type	Report Time
Croydon	Total Blackout	1 hour ago
Beckenham	Internet	3 days ago
Southwark	Wi-fi	4 days ago
Bromley	Internet	4 days ago
Southwark	Internet	8 days ago
Croydon	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  James C Green (@jamesCgreen93) reported 7 seconds ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Sam Tucker (@samgwentucker) reported 1 minute ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 3 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Stephen Tilney (@Stephen_Tilney) reported 7 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Jimmy (@jimmyb01) reported 8 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 10 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  Ewan Stevenson (@EwanJStevenson) reported 19 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Yang Xu (@bostoed0624) reported 23 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  Lucy Callis (@lcallis) reported 29 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Rubén Taluja (@Robinhio84) reported 30 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 30 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Adrian Bradley (@adebradley) reported 31 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Laura 🐐 (@Laura_Rads) reported 36 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 36 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Rochana Jackson (@rochanajackson) reported 37 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Steve N (@stevejax2003) reported 38 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 41 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  Lucy Callis (@lcallis) reported 44 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Matthew Sexton (@matt_sexton) reported 51 minutes ago from Croydon, England

  Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

• 
  Tony Wiseman (@tonywiseman1976) reported 59 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kev (@KevlarBrock) reported 7 minutes ago

  Less than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻

• 
  Martin Elliker (@MartinElliker) reported 8 minutes ago

  @EE You really don’t have any concept at all of my frustrations and today I find out you’ve taken payment from my bank for services I haven’t as yet received - up to the 22nd July everything was great I was with BT since this date everything has been awful - the service, the poor attempt a placating myself and worse of all your promises, constant apologies and procedures - a pile of 💩 that’s how I would describe everything I’ve experienced so far

• 
  Naomi Langford-Wood (@NaomiLWood) reported 14 minutes ago

  @EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.

• 
  Will Wright (@WillWri36918764) reported 15 minutes ago

  @EE @ee still doesn't work

• 
  Liam Wilko (@CFCLiamW) reported 15 minutes ago

  @EE are actually the worst broadband and TV provider ever. Always up and down like a yoyo and cause its all internet streaming now, when it goes down can’t even watch TV. Every day its on and off ffs

• 
  James Taylor (@Jimtails83) reported 16 minutes ago

  @StaffsComms @EE @TradeStandards business internet through EE. Hasn’t worked for over 3 weeks. No communication and no help to fix and I’m breaching contact if I want to leave. The irony!!!

• 
  Mr Gray (@Monetization26) reported 20 minutes ago

  @EE Hi I’m fed up of being misadvised and lied to!!. Friday all our internet and mobile services went down. I was told an engineer would turn up on Saturday morning, they never showed up. I was then advised you would send a 4g mifi out which still hasn’t happened!!!

• 
  🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported 23 minutes ago

  @EE To think, I have to call you just to reset or refresh my data, because your network is crap! Mind you, 2 weeks ago I had to refresh my data, because the network service is crap! Do better EE!

• 
  Simon Oliver (@TonyRome51) reported 24 minutes ago

  Hey @EE your engineer has been & fitted new broadband at my in laws today. Despite your assurances over the phone your engineer was the smarmiest, clever arse **** who ever walked & it would seem incredibly rude to boot . And the TV & telephone don’t work either.

• 
  Bez Beresford (@bezberesford) reported 24 minutes ago

  Hello @EE your mast at LA6 3AR chapel le dales seem to be offline? Is there an issue