EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Kensington, London, Croydon, Reigate, City of Westminster, Caterham, Hammersmith, Southwark, Hounslow, Wandsworth, Redhill, Coulsdon, Mayfair, Greater London and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 Kensington |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
||
| Reigate |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Anit
(@anit3) reported
from
Brentford, England
@EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.
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Luis Andrés
(@Luis_AndresM) reported
from
Richmond, England
@EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best
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Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Benbow
(@Raymbb) reported
The irony that I pay for a @EE 5G contract and couldn’t even get any signal this morning to then receive an email to say my bill has been increased by £10 a month! I will be cancelling as soon as this contract is over you robbing bastards #eepriceincrease
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Gail
(@grobee81) reported
@EE No i still need help
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Steve Frost
(@stevefrost) reported
@EE I can't make or receive phone calls, and webchat is unavailable, I need some tech support.
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ForAllTheWrongReasons
(@ForAllTheWrong2) reported
@EE Trying to get through to someone with an upgrade query. Ring 150. Automated message gives me some sales rubbish then hangs up after saying it'll send a text to allow me easier connection. Click the link in the text and it rings 150. WTF?
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Liam Everett
(@everett_liam) reported
@EE can you share your profits over the last couple of years. My plan has gone up nearly £20 in the last two years due to "inflation" but I don't seem to get anything for it, app doesn't work, can't get signal in my house etc. Stick your T&C's, there's no need to rinse us!
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Mark HAWTHORNE
(@jimmybumpkin) reported
from
Derbyshire, England
@EE no mobile signal at home address for 2 days now - told by Customer Service to use wifi calling - but guess what, my contract is going up by 14% - can you please get it resolved ? 3 handsets at home cannot be used effectively...
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Adewumi Adebiyi
(@AdewumiAdebiyi2) reported
@EE Kindly activate my line: 07405079270. It close to 48hours that I went to your Northampton service centre to swap from lyca to your service. I already received the bank confirmation from EE but the sim is yet to be activated. Kindly help, I have lost a lot of vital info since then
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Parody Bruce 🏴☠️ 🇬🇧 🇪🇺 💙 💉🦠
(@BruceSCrawford) reported
@ee I am experiencing slow-to-no broadband internet this morning in TQ13. Is it you or is it me?
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.
(@az_cfc13) reported
@EE The data network is not working while I am outside the UK.. Is there a solution to my problem?
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Larry the British Lamb
(@LGiverless) reported
@EE been loyal customer since about 1992, Orange then EE. I remember free upgrades & loyalty being rewarded. Now I enquire about discount on ipad 12.9 Pro on my business account and I’m told that’s not something they do. They should be giving me a free ipad for my loyalty!!!!!