EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Southwark, Coldblow, Wandsworth, Dorking, City of Westminster, Epsom, Croydon, Kensington, West Wickham, Fulham, Hounslow, Richmond, Bromley and Purley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Lynsey Smith
(@LynsLot) reported
from
Croydon, England
@EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service
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🧚🏻♀️ klauds
(@kIaudiagorska) reported
from
Southall, England
@EE please fix up the service on your network it’s unbelievably shit
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Jonathan Creaser
(@jonathancreaser) reported
from
Richmond, England
No @EE service in #teddington at the moment. My phone says 'emergency calls only'
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Phil Hutchins
(@PhilHutchins91) reported
from
Bromley, England
Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!
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T-Boogie
(@DJTEESHOW) reported
from
Camberwell, England
WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT
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Jamie Lindley
(@JamieWillshaw) reported
from
Bromley, England
@Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!
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Nav Hira
(@HiraNav) reported
from
Southall, England
@EE Reception has gone poor, very poor in this location, struggling we have EE broadband also
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE Is it any wonder I'm leaving your two bob network!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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David Whittaker
(@bosswhitta) reported
from
Camberwell, England
@MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...
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David Williams
(@williada60) reported
from
Lambeth, England
@EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up
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Rob Carter
(@robcarter85) reported
from
Merton, England
@EE What email address do I send my 30 days notice to cancel my contract
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David Williams
(@williada60) reported
from
Lambeth, England
@EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Sind05 🇬🇧🇬🇧🇬🇧
(@sindsind05) reported
from
Southall, England
@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Spicer.🏟🏴🦂
(@nigel_spicer74) reported
@RichardLilly @EE I've had a 5g phone since August and haven't seen a 5g signal on it yet.
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Gytis Kaziukonis
(@Gytis777) reported
@EE That's a shame.. Anyway thanks for your help, I'll stay with Bluetooth connection then as my samsung phone is not working properly.
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Gemzy
(@GemzyN16) reported
@EE I’m currently having no service issues , why is that ?
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Akiel Dennis
(@AkielDennis) reported
@EE your customer service is ******* **** ! And I don’t appreciate Miss leading infromation! **** EE u bunch of idiots
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rosshawkes
(@rosshawkes) reported
@EE And getting a Login Error page on the website.
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Just Music Yorkshire 🏆
(@jmyorks) reported
from
Castleford, England
Knew I shouldn't have got out of bed..latest, out walking, sneezed and one of my galaxy bud earbuds falls out, rolls down the street and down a drain. Gutted @EE
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rosshawkes
(@rosshawkes) reported
@EE I've managed to change the password to the account, but get a login error online and on the app.
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Pritesh Govindji
(@PriteshGovindji) reported
When I was with @O2 I had NO issues with nuisance/illegal scam callers. Now I'm with @EE, it's about 6-10 calls EVERY. SINGLE. DAY... at a minimum!! And no, they're not from affiliated companies. They're mobile number ringing me, and when I answer they either try to sell me cont.
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Woirlich
(@freya_woolrich) reported
@EE your internet in cw8 area used to be excellent,but the last few weeks it's got slow.
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Tent_Peg
(@Tent_Peg) reported
@EE It doesn’t. Your network is sh*t. No connection for 2 days due to ‘repairs’ on the mast 😡😡