EE Outage Report in Purley, Greater London, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: London, Croydon, City of Westminster, Southwark, Wandsworth, Hammersmith, Thornton Heath, Hounslow, Redhill, Orpington, Fulham, Epsom, Purley, Brentford, and Kingston upon Thames.

City	Problem Type	Report Time
London	Phone	9 hours ago
Croydon	Internet	23 hours ago
Croydon	Internet	1 day ago
City of Westminster	Internet	1 day ago
London	Wi-fi	1 day ago
Southwark	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  RichieRich ✌🏻💚 (@RichCroft87) reported 2 minutes ago from Croydon, England

  @EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent

• 
  Stuart Ions (@Stueypot) reported 4 minutes ago from Croydon, England

  @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

• 
  Keyth (@kdrickards) reported 8 minutes ago from Camberwell, England

  @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

• 
  Allen Horrod (@AllenXL) reported 10 minutes ago from Horley, England

  Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

• 
  Plamen Pantev (@PantevPlamen) reported 11 minutes ago from Wandsworth, England

  @EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!

• 
  Jacksneddon (@jacksneddon_0) reported 12 minutes ago from Wandsworth, England

  Hey @EE I wonder if you could help me my 4g on my Samsung s8 does not seem to connect properly when I use it is there a way to fix this issue

• 
  Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported 13 minutes ago from Bexleyheath, England

  @Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof

• 
  Abby-Kate Batchelor (@Batchala) reported 14 minutes ago from Lambeth, England

  Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee

• 
  Keyth (@kdrickards) reported 17 minutes ago from Camberwell, England

  @EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G

• 
  Mr Lorraine (@MistaLorraine) reported 22 minutes ago from Kingston upon Thames, England

  @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

• 
  Lewis Morgan (@mo55541011) reported 27 minutes ago from Croydon, England

  @EE my phoned not working again 2nd time this week

• 
  Alex Irons 🇪🇺 (@IRONSBREW) reported 31 minutes ago from Brentford, England

  @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

• 
  eugenie arrowsmith (@eugeniearrow) reported 35 minutes ago from Hammersmith, England

  @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

• 
  Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported 39 minutes ago from Bexleyheath, England

  Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6

• 
  Plamen Pantev (@PantevPlamen) reported 44 minutes ago from Merton, England

  That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame

• 
  Alex Irons 🇪🇺 (@IRONSBREW) reported 44 minutes ago from Brentford, England

  @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

• 
  KINGDARKBERRY (@Darkberry87) reported 47 minutes ago from Croydon, England

  Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!

• 
  Kelly Kilner (@KellyKilner) reported 48 minutes ago from Lambeth, England

  Customer service versus transactional sales service. There’s a difference. @EE poor show EE

• 
  Bruno🎗 (@OnlyMe66666) reported 49 minutes ago from London, England

  @EE your website and changing login details is a nightmare

• 
  Abby-Kate Batchelor (@Batchala) reported 51 minutes ago from Lambeth, England

  And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adam Bignall (@AdamBignall) reported 5 minutes ago

  @EE I’ve got the iPhone 13 pro with you I’m a new customer I don’t get 5g anywhere any ideas as to why?

• 
  Emma Chambers (@EmmaChambers84) reported 8 minutes ago

  @EE No the issues are now resolved.

• 
  Aaron McGonagle (@ItsAaronHeree1) reported 9 minutes ago

  @EE just became an employee with BT and got given the EE employee codes but i’m an existing customer any way to add this code to my contract and start the discount or would i need to purchase a new handset for this?

• 
  Beth (@beffeosborne) reported 10 minutes ago

  @EE I’m trying to cancel my broadband with you as haven’t moved to the address I was meant to be moving to, but no-one is answering. I am well within my 14 days. How do I cancel?!

• 
  Michael va13nt1n3 (@Michael10728644) reported 10 minutes ago

  @EE Perfect so a customer would not need photo ID to join ee and become a customer? They would just need some one to have photo ID with the same surname for delivery of a device is that correct?

• 
  Chris w (@Chris14817) reported 12 minutes ago

  @twatbadger101 @EE You having the same problems with @EE?

• 
  Aaron (@AaronDmcfc) reported 12 minutes ago

  @EE its beyond a shambles now. Signed up 2 weeks ago, My sim only arrived Saturday. I was told it would not be active and switched from o2 till today. It still is not working. I am still on o2. I have spent 25 mins on the phone, no answer. Shocking service.

• 
  Meri (@Merihell) reported 15 minutes ago

  @EE @cdnarey This has been happening to me too! The website is so broken, I have started looking elsewhere now.

• 
  Adrian Latchford-Evans (@latchford1973) reported 18 minutes ago

  @EE This company has gone really downhill since I was with them. They take the upfront cost whether you pass the credit check or not. Customer service were terrible #refund

• 
  Rob B (@OB1theGeordie) reported 18 minutes ago

  @EE people are struggling to hear me on calls this morning. Are there any service issues?