EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Leatherhead, Wandsworth, Thornton Heath, Redhill, Orpington, Fulham, Epsom, Purley, Kingston upon Thames, Caterham, Worcester Park, Carshalton, and Beckenham.

City	Problem Type	Report Time
Southwark	Wi-fi	1 hour ago
Croydon	Wi-fi	11 hours ago
Leatherhead	Internet	1 day ago
Croydon	Internet	1 day ago
Leatherhead	Internet	2 days ago
Leatherhead	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Lucy Callis (@lcallis) reported 1 minute ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 6 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Linzie Hunter (@linziehunter) reported 11 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Matias Cervi (@Tute) reported 18 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Jonny Pugsley (@jonathonfp) reported 21 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 29 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  Olga (@olgabudimir) reported 31 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  James C Green (@jamesCgreen93) reported 31 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  𝒥𝒶𝓎 (@JayRyd3r) reported 34 minutes ago from Bromley, England

  @I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!

• 
  Shannon/Sharon (@duffshan) reported 39 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 44 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Laura Hay (@Laura11389) reported 45 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Walee (@thebrownmayn) reported 46 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Anna Trela (@TschesyaT) reported 46 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Steve N (@stevejax2003) reported 50 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Matthew Sexton (@matt_sexton) reported 52 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  PapaQ69 (@AddicksGlenn69) reported 53 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  Hazel 🥸 (@BurnzyH) reported 54 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 59 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Dave Ahern (@CorkGourmetGuy) reported 59 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CommonSense? (@AllTooNoisy) reported 6 minutes ago

  @EE @BT Hi, I keep getting multiple requests to return hardware. Even though you cancelled my contract by mistake. Your colleague admitted that. I’ve requested a return kit 3 times. Not going to bother anymore. Appalling service. Would be nice to speak to someone on the uk

• 
  Kitten Kong (@kittenkong42) reported 7 minutes ago

  This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

• 
  Basic with Life (@Joses_World) reported 10 minutes ago

  I’ve been with @EE for over 20 years, I have 4 lines and I’ve never been late with my bill. So why is it that @O2 and @VodafoneUK have better deals for me then #ee #eeupgrade? Where’s the loyalty?

• 
  LR (@raphy_lawren) reported 12 minutes ago

  @LasallianSean @EE They know how to harass with calls when they are advertising but when you need them to solve a real issue, they send you to chat bots. Worst network customer care

• 
  Seb (@SebParkinson) reported 18 minutes ago

  Full HD video and clear audio from space yet I can’t even get a phone signal in Bacup. Sort it please @EE

• 
  JoJo (@yoyo__jojo) reported 19 minutes ago

  @EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data

• 
  Reg Morton (@RegJTMorton) reported 25 minutes ago

  @EE Your guys in the executive complaints dept stated today that it's a final decision and they can't challenge the repair shop. Your own staff took photos and videos confirming not damaged when I left it with you. Then the repair shop sent that laughable image. It's a known fault. Anyone reading this can Google Samsung fold 7 green lines screen. Instead of being reasonable you try to charge me £600 and claimed that this image is damage. It's ridiculous. Your letter informs me my only option is ombudsman. So that, other than an apology and a repair, is what I'll do. Along with everything possible to publicise this complete fraudulent farce, of which I've only just begun. Imagine losing a £2k per year customer for this man. Have a word with yourselves.

• 
  Jade Nomura (@Jade_Nomura) reported 26 minutes ago

  @EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK

• 
  Lisajalvarado (@Lisajalvarado) reported 26 minutes ago

  @EE your customer service is a shambles I have been passed from pillar to post on a corporate/small Business account now for over an hour and a half….shambles 🤬🤬🤬🤬🤬 DONT USE THEM FOR SMALL BUSINESS OR CORPORATE DEALINGS

• 
  Stephen Allen (@JesusLuvsYooh) reported 26 minutes ago

  @EE Hi, your website seems broken this week, for users that have logged in. Im also getting a "BLOCKED" message now too after trying to navigate around, is this a situation you are aware of and are in process of fixing? Thanks!