EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Caterham, Southwark, Croydon, Mitcham, Wandsworth, Epsom, Westerham, Warlingham, Bromley, Purley, and Redhill.

City	Problem Type	Report Time
Caterham	Internet	4 days ago
Southwark	Internet	5 days ago
Croydon	E-mail	6 days ago
Croydon	Internet	6 days ago
Croydon	Phone	10 days ago
Southwark	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Niki Hutchinson (@nikihutchinson) reported 9 seconds ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  gillian nichols counselling (@NicholsGillian) reported 5 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Walee (@thebrownmayn) reported 6 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Jenny Sanders (@gothtink696) reported 12 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Tony Wiseman (@tonywiseman1976) reported 16 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Cheryl Cavanagh (@xchezzacx) reported 17 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Lucy Callis (@lcallis) reported 24 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Ronin Shaw (@RezxoShaw) reported 24 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 25 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Adrian Bradley (@adebradley) reported 27 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Laura Hay (@Laura11389) reported 28 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  gillian nichols counselling (@NicholsGillian) reported 30 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Dave Ahern (@CorkGourmetGuy) reported 38 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  James Gill (@JamesGillComedy) reported 42 minutes ago from Bromley, England

  Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 49 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Steve N (@stevejax2003) reported 49 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  petrolheadharry (@HarryHardy91) reported 51 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  TricolorGav (@gauravleo7) reported 51 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  PapaQ69 (@AddicksGlenn69) reported 53 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Karen Alford (@KarenA_69) reported 60 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Miss Sullivan (@MissSullivan06) reported 2 minutes ago

  @EE I have been in touch that is my point. They have told me there is an issue in the area and engineers are working on it this weekend. So the text message makes no sense

• 
  Chris Dee (@chrisdee2016) reported 4 minutes ago

  @EE A complaint wont get the service thats been paid for for over a month i just want my fibre sorted as promised weeks ago !

• 
  Ross Ironfield (@RossIronfield) reported 7 minutes ago

  I love it when @EE need to send you a six digit code via SMS to your mobile when trying to connect to their public wifi - because you can’t get a mobile signal. And you have 60 seconds. When you’re in a queue at @SubwayUK becuase their app has logged you out for no reason. 🙄

• 
  Martin Elliker (@MartinElliker) reported 11 minutes ago

  @EE another day and still no resolution so I’ve added another pile to the count 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩- 15 piles and counting - I’m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely

• 
  Beasty 90 (@90Beasty) reported 11 minutes ago

  @EE Hey i have a problem with the contract i have with you, i have tried the app but i can not get on to it nor call or text you to contact you any other way than this, as i cant get a confirmation text that confirms its me as i have no service DESPITE my bill being paid in FULL

• 
  Danfotoman (@danfotoman1) reported 14 minutes ago

  @EE You claim to be the best network in the uk, your terrible in Birmingham does ee stand for “extremely exaggerated “ probably the worse network I’ve ever had

• 
  Lisa :) (@lsl_scott) reported 14 minutes ago

  @EE Why tell me to call when I have to make a complaint online? More time wasting.

• 
  Beasty 90 (@90Beasty) reported 18 minutes ago

  WHY HAS MY SERVICE STILL NOT BEEN RE-ACTIVATED?? Its been over 5 days since i have paid my bill, RE-INSTATE before next friday or i will ask my lawyer to help me cancel the contract with you!!! @EE

• 
  Scott Mackie (@smacktoid) reported 19 minutes ago

  @EE Nah, I’m fed up talking to your teams. I’ve spent something like 6-8 hours either in store or using your online support to get a device returned while you steal my money. I should start charging you.

• 
  Martin Elliker (@MartinElliker) reported 19 minutes ago

  @EE I didn’t want to come back to EE for exactly these reasons - customer service - total pile of 💩