EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, Wandsworth, Redhill, Epsom, Orpington, Reigate, Coulsdon, Surbiton, Kingston upon Thames, and Beckenham.

City	Problem Type	Report Time
Croydon	Phone	14 hours ago
Southwark	Internet	2 days ago
Wandsworth	E-mail	3 days ago
Croydon	Internet	3 days ago
Croydon	Wi-fi	4 days ago
Wandsworth	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  TricolorGav (@gauravleo7) reported 12 seconds ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Hazel 🥸 (@BurnzyH) reported 4 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  petrolheadharry (@HarryHardy91) reported 5 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  Cheryl Cavanagh (@xchezzacx) reported 8 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 9 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 24 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  Laura 🐐 (@Laura_Rads) reported 26 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 26 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  James C Green (@jamesCgreen93) reported 27 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Dan Dad 🔶 (@DanGinBrown) reported 32 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  PapaQ69 (@AddicksGlenn69) reported 34 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  Sam Tucker (@samgwentucker) reported 36 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  The Big Bakes (@TheBig_Bakes) reported 38 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Matthew Sexton (@matt_sexton) reported 38 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  Steve N (@stevejax2003) reported 40 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  Rubén Taluja (@Robinhio84) reported 40 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 45 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Lucy Callis (@lcallis) reported 46 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Rochana Jackson (@rochanajackson) reported 49 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Ravi Dheer (@RaviDheer) reported 51 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Football Bet Club (@FtblBetClub) reported 4 minutes ago

  @England @EE No one, yet again poor, if use aint scoring more than 1 goal against New Zealand you got a big problem, Haiti battered them 4-0 the other day, embarrassing

• 
  kuba☼ (@logakub) reported 7 minutes ago

  @EE is your app and services down?

• 
  nvc (@justnvc) reported 7 minutes ago

  Renting a new place next week: @EE: “Unfortunately we can’t activate your fibre broadband until the 26th as the previous tenant still has an active service.” Me: “But they moved out in April.” @EE: “Yes.” It’s not EE’s fault but lol, not a problem I thought could exist! 🥲

• 
  Kur7t 🏁 (@Kur7t) reported 11 minutes ago

  @Charlie_Mate @England @EE There you go talking about your favourite cup. Why don’t you go and pour a pint of Carabao sit in your arm chair and reminisce on your poor pathetic season. Your reign at the top is short like leprechauns

• 
  Martin Powell (@MartinPowe16355) reported 12 minutes ago

  @loisgriff_ @EE EE thats the problem

• 
  Jack (@jqckdawson) reported 17 minutes ago

  @EE Can you confirm to me that there were technical issues with some of your systems throughout most of yesterday (primarily website login & app login). Thanks.

• 
  GEORGE (@gogs42) reported 23 minutes ago

  @EE hi there what has happened today? App doesn’t work when trying to log in. Tried to amend my package and your staff saying all their systems are down? Can you provide an update please.

• 
  luke (@lukemcgillen) reported 24 minutes ago

  @EE I ordered a Playatation game and DPD won’t deliver it (waited in for a whole week) and there is no way of calling or contacting you regarding the issue abd no tracking info for the order. How do I resolve this?

• 
  Kyle (@I_Am_Goomba) reported 26 minutes ago

  @EE cant wait for my contract to be up with tesco. Switching to ee as it'll be cheaper amd has a shop like 10 minutes away if I have issues #EEForTheWin

• 
  Nagging Fishwife (@Cazcharl1) reported 27 minutes ago

  @EE how about getting your door to door sales people to show their ID before telling them they need to check their broadband speed!! Especially with the elderly. Bad practice.