EE outages and service status in Purley, England
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- EE generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 14, 9:31 PM GMT+1.
- Internet (53%)
- Phone (21%)
- Total Blackout (11%)
- Wi-fi (11%)
- E-mail (5%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent EE outage reports came from the following cities: Southwark, Croydon, Mitcham, Caterham, Wandsworth, Epsom, Westerham, Warlingham, Bromley, Purley, and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 3 days ago |
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Internet | 4 days ago |
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Phone | 5 days ago |
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Internet | 10 days ago |
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Internet | 11 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, EnglandThe past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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Niki Hutchinson (@nikihutchinson) reported from Wandsworth, EnglandAnyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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James Meredith (@Jamesmeredith) reported from Camberwell, England@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandI can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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Matthew Sexton (@matt_sexton) reported from Croydon, England@Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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AA Ron 🖤 👟 (@Munden87) reported from Addington, England@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Ravi Dheer (@RaviDheer) reported from Camberwell, England@EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.
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Dave Ahern (@CorkGourmetGuy) reported from Merton, England@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
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Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Veena Patel (@VeenaPa42103967) reported from Croydon, England@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, EnglandGiven cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Matthew Sexton (@matt_sexton) reported from Croydon, EnglandFrustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...
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Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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S@NDY🙋♀️ (@sandy118118) reported from Croydon, England@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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CharlieH 💙 (@MissCharlesV) reported from Merton, EnglandHi @EE I’m a customer but won’t be if you become involved with #GBNews
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandTime on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Pancholi (@CuriouslySanjay) reported@OPPOMobileUK how do I get my hands on the the new find x9 ultra? I don’t understand why your online shows out of stock. Though it seems the phone is only available through @currys. My current carrier @EE doesn’t even stock the, nor do I think they plan too! Please help & advise
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Union Jack 🇬🇧 (@jeffmar9999) reported@EE Why can't I get any 4g signal anywhere when I go shopping and have to rely on shops WiFi? You provide a service that isn't fit for purpose at all, absolutely terrible. Are we back in the year 2000?
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Openreach (@WeAreOpenreach) reported@bionic_KT @EE Hi there, We can only accept permission from the land owner listed on the land registry, however it is down to the land owner to engage with us if they wish. I appreciate this is frustrating, I am very sorry for the delays with your order but unfortunately without (1/2)
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John (@j199024) reported@EE Your broadband service is horrendous. £120 per month for Internet and TV and if the Broadband doesn't work literally shuts everything down for hours at a time, horrendous.
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Zoe Family (@zoefamily2) reported@EE help my broadband has broken and I can’t get a new one until Monday at the earliest. Can you get it to me any soon or does any EE shops have any stock of routers that I could collect ,my girls having a sleepover on Saturday to watch movies on @NetflixUK and on @sky streaming
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Gareth Owen (@gjo2405) reported@EE now my broadband is finally working again properly after 4 months, when are you going to let me know the compensation? I’ve tried emailing but all your emails are do not reply! Customer service as poor as your broadband! please don’t ask me to call you, life’s too short
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joe bloggs (@thebadgerf1) reported@EE For all these phone company’s that state they offer 99% coverage of the uk, I must be the unluckiest man alive coz no matter where I go I seem to be in the 1% that has no ******* signal
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Edwin Fuller (@EdwinFuller1) reported@EE Just to report that there seems to be fault with your website. Unable to update an address on 2 accounts. Tried the app as well but not working as well on 2 different devices. Might be worth advising the tech team to investigate the issue.
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Cathy (@CathyVhal) reported@EE @EE if l come here would my problem be solved faster?l am at my wits end. Your technical team and call centre have for the past year failed to link my products to my EEapp. The cherry on the top is l can’t cancel any of my plans because l will be penalised for a YOU problem.
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Clare Hepworth OBE (@Hepworthclare) reported@EE It cannot be condensed into a DM. I need to speak to someone so can you at least provide me with a telephone number. And may I suggest you speak to Morgan from Customer Services who did his best to help last Thursday/Friday. The attitude of the store manager today was appalling.