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EE Outage Report in Purley, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 12/24/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Southwark, Wandsworth, City of Westminster, Croydon, Orpington, Wandsworth, Dorking, Bromley, Sidcup, Epsom, Kensington, Reigate and Caterham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith E-mail
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • eggwhisk Simon ~ 📱👔📹 (@eggwhisk) reported from Camberwell, England

    @dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Wandsworth, England

    @EE Great Customer service from these guys. Very prompt response

  • Karen_1979 Karen (@Karen_1979) reported from Wandsworth, England

    Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • being_h_u_m_a_n 𝕆𝕞𝕒𝕣 (@being_h_u_m_a_n) reported from Eltham, England

    @EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Camberwell, England

    Coverage a London Bridge is awful... @EE

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • kelkelly74 kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MPloughboy Ploughboy (@MPloughboy) reported

    @EE You appear to have mobile problems in the NW. Any idea how long this will last?

  • FourQ #NoWarPlease #StopTheWar 𝔣𝔬𝔲𝔯𝔮 ♿ (@FourQ) reported

    @EE Thanks Olivia. The trouble is my meds make me drowsy. Very drowsy. Talking to customers while sounding like I've just sank my 15th point isn't a good look. Looking for fixed shifts, just want to make sure @EE can offer it. Don't want to waste HR time. Cheers.

  • Ofbando1 Ofbando (@Ofbando1) reported

    @EE what’s going on with the signal !! Keeps dropping in and out can’t use my phone

  • PRINCESS_L1Z liz 🦋 (@PRINCESS_L1Z) reported

    @EE can’t make calls to the UK from Spain even though MyEE says I’m able to… can’t call EE help either… please advise me on how to contact your help desk!

  • SadikAhmed_1 Sadik Ahmed (@SadikAhmed_1) reported

    @EE what the hell is wrong with your network ?! I have never had so much issues with a company who is supposedly suppose to be the best in the uk! I have four months left with you and I promise to god as long as I live I will never deal or enter one your shops ever again !

  • ThatGuyWale_ wah_lay  (@ThatGuyWale_) reported

    @EE the way some of of your store staff in Brixton talk to customer is horrid. Cursing and pointing.

  • mikewiow MikeW (@mikewiow) reported

    @kirk__ryan @EE *we* have spoken with EE (from the UK) - sounds like a f'king network issue in Ireland with EE. Networks *have* now appeared.... I await a response from @EE with their suggestions of compensation for a) not providing the service b) making us chase them up to resolve 🙄

  • Starkers1107 Samantha Starkey (@Starkers1107) reported

    @EE please help, tried to upgrade earlier, when the email came it says additional line, I can't afford to pay for 2 lines, please help.

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE Just to let you know I mean what I say, My Letter of Complaint regarding your refusal to send my Bills as the previous 2 years to my Email which has not been done for the last 2 Months is on it's way to Head Office Hatfield 1st Class Stamp with all info required Keith

  • chrissy872 Christopher 🇯🇵🇯🇵🇯🇵🇯🇵 (@chrissy872) reported

    @Angiewa88627417 @EE Am having the same problem still not fixed