EE

EE Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 02/04/2026 13:20

February 04: Problems at EE

EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: West Wickham, Fulham, Hounslow, Richmond, Croydon, London, Southwark, Bromley, Purley, Kensington, Beckenham, Blackheath, Redhill, Southall and Wallington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWest Wickham Phone
United KingdomFulham Phone
United KingdomHounslow Phone
United KingdomRichmond Phone
United KingdomCroydon Phone
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Camberwell, England

    @EE Data speed is very slow sometimes less than 5Mb/s

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • HeadshotsDaniel Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England

    @malmborg Damn it... I thought that was bound for an @ee billboard!

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • BenHop Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CloudStorm87 Dew (@CloudStorm87) reported

    @xboxuk @EE Let me fix that for you: "... over 100 mediocre console games, with a handful of decent ones, because our games have sucked for so long that we were forced to practically start giving them away just to get people to try them."

  • Dan13lBurk3 Daniel Burke (@Dan13lBurk3) reported from Broadstairs and St. Peters, England

    @virginmedia I’m not a technician, can you guys just let me leave my contract after this. Terrible customer service, even worse service, waiting to join @EE but stuck in a contract that only seems to work one way. You really are a shambles.

  • karlou Karen Cole (@karlou) reported

    @EE I'm trying to register a new debit card for a PAYG phone. There's nowhere on your website that lets me do it, the online help suggested I rang 150 but none of the options fit. This should be far more simple to do! Anybody would think you don't want to keep your customers 😡

  • tamourgill1 tamourgill (@tamourgill1) reported

    @EE Very unprofessional customer care EE has , still my inquiry is not resolved

  • MikeCastellini mike castellini (@MikeCastellini) reported

    @O2 Not good enough @EE what’s your signal like

  • rockrollbaby Maëlia (@rockrollbaby) reported

    @EE our broadband keeps dropping, every few seconds. Where can we check if it’s in issue in our building? It’s frustrating

  • mitchell240588 naturalimmunity (@mitchell240588) reported

    @EE tell your staff at your Sunderland office to stop calling me they are obviously too stupid to understand just me telling them. I explained I work shifts and they keep waking me up they called me three times this week. Can you make this stop you scummy idiots.

  • Fi_dragSTER FiFi dragSTER (@Fi_dragSTER) reported

    @EE My husband text back to say the problem had not been resolved. We've heard nothing since and as I'm not the bill payer no one will speak to me and he's out and it's completely gone this evening. Dewp joy.

  • leethefoxy Lee (@leethefoxy) reported from Pembrey, Wales

    @EE outage again very poor at Christmas 🎄

  • nickprice153 Pricey⬅️ (@nickprice153) reported

    @TalkTalk You can't. I've been told this already! I don't want to wait 3 days. @EE you have q new customer 👌🏻🤛🏻👍🏻