EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Hammersmith, London, Hounslow, Mitcham, Wandsworth, Bexleyheath, Croydon, Southwark, Richmond, City of Westminster, Fulham, Purley, Bromley, Beckenham and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| Hammersmith |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Liam 🗡️
(@LM22___) reported
@EE can you support? I placed an upgrade order last night, but still haven’t received the confirmation email? Payment has been taken
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Ethan 🔴⚪
(@EthanHall1704) reported
Don’t think I’ve ever known a worse customer service than @EE
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Lewis Dollin
(@LewisDollin) reported
Can you help me with my iPhone 13pro max order nothing has changed on the order status for delivery and I got my email confirmation 13:14 Pm on Friday. 14 minutes after when they went live for pre order it was all confirmed! @EE
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Mitch
(@thenewyork1987) reported
@DirectTechYT @EE Had the same issues mate. Ordered mine at 13:05 and was told definitely today. Yet told last night they don’t know, then called this morning but said it’s out for delivery but they do t have tracking, but they use DPD who are the best. Joke
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Chef
(@Nppro) reported
@EE shame that you are willing to loose a 10+year customer, spending £200+ a month over £30/40 after speaking with the worst complaints agent… Have never received such poor service from EE, ever!
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raexzr
(@chrisxrae) reported
@EE both webpage and app currently saying "sorry there's a problem but it's our fault" etc etc when trying to look at upgrades... Any way around this!?
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Rita Gupta/ Managing Director LGFL Ltd
(@LGFamilyLawyers) reported
@EE It would be great to be helped. I’m waiting for two call backs. Spent the last three days speaking to you. I’m questioning the awards you have apparently had for customer service !!!
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Melissa Atkinson
(@MelAtkinson96) reported
@EE @ReliefWithBeef I also have the same issue if you could look into it @EE ? I’ve sent a DM
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Kraken
(@the_welder_p32) reported
@EE hi is your sr5 3ns transmitter down again?
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Andrew Garside
(@AndrewGarside3) reported
@EE I'll be leaving EE in March, you are prioritising 5G over other services, the signal in my area has declined dramatically, you have no plans to sort the problem, and only advice is use wi-fi calling in my local area? not good enough