EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Wandsworth, Beckenham, Orpington, Leatherhead, Thornton Heath, Redhill, Fulham, Epsom, Purley, Kingston upon Thames, Caterham, Worcester Park, and Carshalton.

City	Problem Type	Report Time
Southwark	Internet	19 hours ago
Croydon	Internet	2 days ago
Wandsworth	Phone	4 days ago
Croydon	Internet	5 days ago
Beckenham	Internet	7 days ago
Croydon	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Stephen Hines (@hines_stephen) reported 43 seconds ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  Dave Ahern (@CorkGourmetGuy) reported 7 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Shannon/Sharon (@duffshan) reported 7 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 13 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Tania Hinds (@TaniaTells) reported 16 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  PapaQ69 (@AddicksGlenn69) reported 22 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Mandyphin28 (@mandyphin28) reported 23 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Dave Ahern (@CorkGourmetGuy) reported 25 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  T y k e (@tykeharvey) reported 28 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  shams (@SaaShamsu) reported 29 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  PapaQ69 (@AddicksGlenn69) reported 31 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  Lucy Callis (@lcallis) reported 33 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 38 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  Veena Patel (@VeenaPa42103967) reported 39 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Kevin Nolan (@knolanuk) reported 44 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  gillian nichols counselling (@NicholsGillian) reported 44 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  James Meredith (@Jamesmeredith) reported 47 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Sam Tucker (@samgwentucker) reported 52 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Chris Mason (@cmaso21) reported 53 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  Matias Cervi (@Tute) reported 54 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ItzCyberCell (@ItzCyberCell) reported 2 minutes ago

  A bit of context to my previous posts. I have been a loyal @EE customer for over 3 years. I pay £96.99/m for Sports & Entertainment & 900Mbps internet. I also pay for @tntsports through EE which is now part of HBO Max. If I am paying over £100/m I shouldn't be forced to watch ads

• 
  Daniel Bailey (@DanielLBailey) reported 3 minutes ago

  Once your contract term is done the service on @EE becomes poor. I've experienced it every time my contract runs out. Despite still paying for the service on a rolling contract. Why is that?

• 
  fiercebadger64 (@fiercebadger64) reported 4 minutes ago

  @EE can u help me , my daughter had her phone stolen in spain, i reported this to ee, i am in albania on hol i cannot get in touch with EE on any number my own web accounts not working , app not working ..she needs an esim urgently ** help me EE

• 
  Miles marchment (@Triathlon_miles) reported 7 minutes ago

  @EE @indigojo_uk Same my house is LU1 4ER couldn’t find a problem even thought the signals so bad. The trainer couldn’t hear me properly

• 
  Liam Parry (@liam_spx) reported 9 minutes ago

  @EE I ain't calling you as I do not want the call to be recorded or wait on hold for two hours like you usually do. I don't owe any money towards you, it isn't my fault your customer service agent forgot to cancel it

• 
  tony roberts (@trobbo38) reported 9 minutes ago

  @EE shocking customer service, shocking service

• 
  TOOKS (@ltookey1) reported 12 minutes ago

  @EE broadband down about 6 times over the last 3 days. Poor service. Has meant no internet and not able to watch TV as your TV service runs through Broadband! Not a happy household

• 
  Charlie Thomas (@CThomas663) reported 13 minutes ago

  And then the auto dialler calls me straight back with an empty line. Much more of this, @EE and I'll be switching network provider.

• 
  Stacy ⚽️🐶 (@StacyD_83) reported 13 minutes ago

  @EE @EE Jus been told I have to wait while you investigate with multiple teams where my new phone is - in the meantime I’m paying for an upgrade with no new phone and have to wait while you go through a million processes? Rubbish service EE!!!!

• 
  Jon (@RealJKay) reported 23 minutes ago

  @EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.