EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Beckenham, Croydon, Orpington, Southwark, Leatherhead, Wandsworth, Thornton Heath, Redhill, Fulham, Epsom, Purley, Kingston upon Thames, Caterham, Worcester Park, and Carshalton.

City	Problem Type	Report Time
Beckenham	Internet	8 hours ago
Croydon	Wi-fi	2 days ago
Croydon	Phone	4 days ago
Croydon	E-mail	6 days ago
Orpington	Internet	9 days ago
Croydon	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  gillian nichols counselling (@NicholsGillian) reported 1 minute ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 2 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 7 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 9 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  James C Green (@jamesCgreen93) reported 11 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  PapaQ69 (@AddicksGlenn69) reported 13 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Dave Ahern (@CorkGourmetGuy) reported 15 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 16 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  Matthew Sexton (@matt_sexton) reported 17 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 20 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  Craig Williams DJ (@craigwilliamsdj) reported 22 minutes ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  Dave Ahern (@CorkGourmetGuy) reported 26 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Walee (@thebrownmayn) reported 28 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Dave Ahern (@CorkGourmetGuy) reported 33 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 34 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  petrolheadharry (@HarryHardy91) reported 45 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  Mandyphin28 (@mandyphin28) reported 47 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Yang Xu (@bostoed0624) reported 48 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 48 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  TricolorGav (@gauravleo7) reported 53 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Roberts (@AlanRob68902430) reported 2 minutes ago

  @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come

• 
  Seb (@SebParkinson) reported 3 minutes ago

  @EE It’s been a known issue for… years. You just don’t do anything about it. Claiming it’s fine, when it isn’t.

• 
  Andy Furnival (@AndyFurnival2) reported 6 minutes ago

  @WoodUksparky137 @EE EE, a premium priced network, for the lowest possible service. The annual price increases are the only consistent aspect of EE

• 
  Michelle Masson 🙃 (@shellm1971) reported 7 minutes ago

  @EE I’m getting text messages from you and Openreach about an upcoming broadband installation. You must have the wrong contact details because I am not an EE customer and this is nothing to do with me. Now getting request for feedback texts as well.

• 
  James (@palmerzan587) reported 7 minutes ago

  @EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!

• 
  Mark Bleach (@BlastItBle8chy) reported 8 minutes ago

  If you come to the swindon designer outlet don’t expect @EE to work. It never has, suffers the same issue as SN1 Old Town. Dire and EE can’t be bothered to improve it.

• 
  Stuart (@Stuart61838784) reported 10 minutes ago

  @EE your network is **** I will be leaving at the end of the contract after 15 years, your network is getting worse and yet you put your prices up

• 
  fiercebadger64 (@fiercebadger64) reported 10 minutes ago

  @EE i will post my number here unless u offer a proper solution

• 
  bè rëåsøńābłè (@kelvinme273) reported 10 minutes ago

  @dapsycool_ @EE that's the best thing to do brother. I got sick of ee and the false claims about being "the best mobile network"

• 
  Kristina Pla (she / her) (@I_love_mornings) reported 12 minutes ago

  @EE I cannot log in. Neither on the website I'm sent on an endless loop of confirming my identity with SMS codes. I rang EE and they told me it was an issue across the board affecting many customers and that it would be solved shortly. Could you help, please? Thank you