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EE outages and service status in Purley, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Sep 17, 2:34 AM GMT+1.
  • 83% Internet (83%)
  • 17% Total Blackout (17%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Wandsworth, Tadworth, Catford, Beckenham, Bromley, Mitcham, and Caterham.

CityProblem TypeReport Time
Southwark Internet 5 days ago
Croydon Internet 5 days ago
Croydon Internet 10 days ago
Croydon Internet 10 days ago
Croydon Total Blackout 13 days ago
Wandsworth Total Blackout 13 days ago

Nearby cities with recent reports

Southwark

1 recent signals

5 days ago
Croydon

1 recent signals

5 days ago

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • paulondon666
    pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • SuttonCarers
    Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England

    @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

  • Munden87
    AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • cmaso21
    Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • RezxoShaw
    Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • DanGinBrown
    Dan Dad 🔶 (@DanGinBrown) reported from Epsom and Ewell District, England

    @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

  • VeenaPa42103967
    Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • MusicMoofie
    ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

  • Boizey
    Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported from Epsom, England

    Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

  • owodeone
    Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • Stephen_Tilney
    Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • HarryHardy91
    petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • craigwilliamsdj
    Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • cherylhuggins
    Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • TaniaTells
    Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • olgabudimir
    Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • franbinns
    eleanor binns (@franbinns) reported

    EE broadband is absolute rubbish @EE talked into switching from sky..told I would be reimbursed for leaving fees (I wasn’t) now my super duper fast broadband fibre buffers all the time. I wish I’d never changed

  • robjohn75
    Robin John (@robjohn75) reported

    @EE @LeilaniDowding Ah, such an interesting marketing ploy, we now have to buy a backup battery for (orchestrated) power cuts. Who profits from this forced technological transition.🤔 Problem, reaction, solution yet again, follow the money.

  • Paul0970
    Paul (@Paul0970) reported

    X really are useless, right? Report an account for impersonating @EE support and X says the account did not violate their terms of service. So they can carry on scamming.

  • AP196779
    Aldo (@AP196779) reported

    @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE

  • mindthegap2018
    MindTheGap (@mindthegap2018) reported

    @EE @mjpeterz22 How can I request some help?

  • CreateActionLtd
    Create Action (Alan) 🎯 (@CreateActionLtd) reported

    @EE I don't want to call you. And what will calling 150 do? I'm not even a customer of yours now. You are mishandling old data you hold about me. Which is why I raised the complaint.

  • mindthegap2018
    MindTheGap (@mindthegap2018) reported

    @EE can I have some help

  • apr9999
    Andrew Robinson (@apr9999) reported

    @EE Please see this thread. I've had another 40 minutes on the phone with 150 and, again, no help at all!

  • hunterredfieldd
    Hunter (@hunterredfieldd) reported

    @EE @LeilaniDowding This is why everybody should buy a mesh network device. These companies couldn’t care less about you losing your service, they only care about getting their monthly payment.

  • davewcreative
    davewalshcreative (@davewcreative) reported

    @sophie_reed98 @EE Because they want new customer details that they can sell on to make more money than your plan. They have yours, mine and they’ve already sold them probably twice over. They don’t care about loyalty - never have never will.