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EE Outage Report in Purley, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 01/02/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, London, Southwark, Hounslow, Edenbridge, Hammersmith, Warlingham, City of Westminster, Wandsworth, Orpington, Wandsworth, Dorking, Bromley, Sidcup and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Eltham, England

    @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • JamesGillComedy James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • samgwentucker Sam Tucker (@samgwentucker) reported from Lambeth, England

    Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • wugsta65 NO MEANS NO (@wugsta65) reported

    @EE the network in my area is going down and I may suffer loss of service. Will you still be charging me for the loss of coverage?

  • a2thehip Aled (@a2thehip) reported

    @EE are you having any broadband issues in the PE3 area this week? Few times it has dropped and come back after a minute or two over last week each day.

  • artvandalay10 The Round Headed Kid (@artvandalay10) reported

    @EE @173Dandan Bunch of self important navel gazing lefties so far removed from reality that they actually think us plebs give a flying **** about their views

  • appariciojunior AJ (@appariciojunior) reported

    Was now at Canary Wharf and not to my surprise "no service" thanks to @ThreeUK the worst mobile company in the entire UK. Counting the days for my contract to finish, going back to @EE which are expensive but it works all times.

  • stanly3nives Stanly3nives (@stanly3nives) reported

    @EE @BAFTA @GoogleUK Why ate they using a drag artist to push a mobile network. The whole drag genre is boring now.

  • cara_donald Cararara 💙 (@cara_donald) reported

    Is there a problem with your network over last few days @ee? Having top up issues again (should be automatic) - just get timer when I try to login to top up 😤

  • davesacker Dave Sacker (@davesacker) reported

    @EE @173Dandan I don’t want my Twitter page filled up with this ****, I don’t follow you and yet there you are. Don’t worry about banning me, I’ve beat you to it

  • MrSpamhands MrSpamhands (@MrSpamhands) reported

    @EE @BAFTA @GoogleUK Instead of wasting money on this vavuous, narcissistic crapfest do you think you could actually spend it on improving the reach of the 5G network?

  • MrSpamhands MrSpamhands (@MrSpamhands) reported

    @EE @BAFTA @GoogleUK Instead of wasting money on this vacuous, narcissistic crapfest do you think you could actually spend it on improving the reach of the 5G network?

  • nikkipowelly Nikki 🔸◾️🐺 (@nikkipowelly) reported

    @EE my 4g router wont connect. Are you aware of any issues in the CV23 area?