EE Outage Report in Purley, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Hounslow, London, Croydon, Edenbridge, Southwark, Hammersmith, Warlingham, City of Westminster, Wandsworth, Orpington, Wandsworth, Dorking, Bromley, Sidcup and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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CFCHadders
(@NeilHadley2) reported
from
Kingston upon Thames, England
@EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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tenmill sokhet
(@captain08909234) reported
@EE Still waiting for someone from the complaints department to call me back only been a week just shows EE don’t give a **** just want your money.
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KittyB
(@KittyB49568181) reported
@CharlesOLeary10 @JaneyGodley @EE I decided to get myself an iPhone 12 when I realised that it would cost me the same as I paid for my iPhone 7plus!! A pretty big jump! I’m still getting the hang of it. The camera is incredible (as is the memory!)
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Chris Mann
(@chris_h_mann) reported
@EE Hi - looking to buy a PAYG 4GEE home router and data package. What’s the returns policy if network coverage isn’t as good as hoped? Is there a money back guarantee? Thanks!
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Ashleigh Goodall
(@ashbfc84) reported
@EE I must admit, tonight is the first time I've been very unhappy with EE. I think a complaint to the communications ombudsman is afoot. Tried emailing their ceo of customer service but emails blocked. They don't have an email complaints section, it's either here, phone or forum
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Chris Gath
(@Disjt2u) reported
@EE stop hiding information on how to cancel my expired contract + why are you sending out letters telling people to dial 150 to discuss their 4gee broadband contact? The SIM cards in the router so how do you propose I dial 150 on my router??
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Colin Mather
(@Colmat) reported
After singing the praises of @EE I get home to night to find that its faulty. @WeAreOpenreach cannot repair until Tuesday! Locked down unable to go out with No TV and No Internet #fedup
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Rebecca Clacy-Jones
(@clacy_jones) reported
@EE any known issues in Edinburgh? Broadband has been dodgy all day....
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Jude
(@keeponlearningx) reported
@EE been having wifi problems since December. We cannot stream Netflix tonight. Not appropriate in 2021!!! Your service is ridiculous.
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romford angst
(@romfordangst) reported
@EE Hi is EE down in RM12 area? My phone has been fine today and now suddenly no signal and message saying no sim card.
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The Truth Spoke.
(@TheTruthSpoke1) reported
Hello @o2 I’ve been a loyal customer to @ee for ten years and can provide bank statements as proof. However I’m upon mentioning this to them I didn’t get much of a positive reward until my next upgrade. Just wondering what you guys do to reward loyal customers? Feel free to DM.