EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Southwark, Redhill, Epsom, Orpington, Reigate, Coulsdon, Surbiton, Kingston upon Thames, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	14 hours ago
Wandsworth	Internet	1 day ago
Croydon	E-mail	3 days ago
Southwark	Internet	7 days ago
Croydon	Phone	10 days ago
Southwark	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Matias Cervi (@Tute) reported 22 seconds ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  ✈️ B (@_beckid) reported 15 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Jamie (@JamieSenitt) reported 15 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Steve N (@stevejax2003) reported 20 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 22 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  TricolorGav (@gauravleo7) reported 33 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  PapaQ69 (@AddicksGlenn69) reported 33 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  PapaQ69 (@AddicksGlenn69) reported 36 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Ravi Dheer (@RaviDheer) reported 37 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 37 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Olga (@olgabudimir) reported 37 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Sutton Carers Centre (@SuttonCarers) reported 41 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Olanrewaju Owode ❁ (@owodeone) reported 44 minutes ago from Croydon, England

  @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 44 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  T y k e (@tykeharvey) reported 45 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Matthew Barber (@Matt_Barber4500) reported 46 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 47 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  Cheryl Cavanagh (@xchezzacx) reported 50 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Mandyphin28 (@mandyphin28) reported 58 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Adrian Bradley (@adebradley) reported 59 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sum1st (@Sum1st) reported 8 minutes ago

  @TomTugendhat @O2 @EE That is so true. In Oxfordshire an intellectual heavyweight, you cannot get reliable signal in the city centre an don't signal in most places you drive to. My son went to a school trip to India and another one in Wales. Guess where he was out of reach....in Wales.

• 
  Gerry D (@gdennigan) reported 8 minutes ago

  @TomTugendhat @O2 @EE You’ve obviously never tried to work on the TGV from Paris to Nancy or the Deutsche-Bahn equivalent from Paris to Frankfurt?

• 
  Che (@ContrarianChe) reported 9 minutes ago

  @TomTugendhat @O2 @EE Didn't you support pulling Huawei out?

• 
  Robert H (@RobertH1947) reported 14 minutes ago

  @TomTugendhat @O2 @EE On trains your only hope is to switch WiFi off and hope your roaming service kicks in.

• 
  Free Speech Highway (@Fr2962Free) reported 16 minutes ago

  @TomTugendhat @O2 @EE I agree with Tom on very little! However this is spot on! In parts of inner London EE signals are atrocious and despite checks that the area has a strong signal. They must do better or give customers some form of mobile signal booster.

• 
  Alun Morgan (@Broomrig) reported 16 minutes ago

  @EE I seriously doubt it works for anyone. Please do as I have asked and log a fault on your network in NE65. I’m not the only one experiencing problems, the area Facebook page has many similar reports.

• 
  Free Speech Highway (@Fr2962Free) reported 18 minutes ago

  @TomTugendhat @O2 @EE Domestic roaming seems a strong solution

• 
  Greg - Israelite in Exile (surviving the Galut) (@anexiledjew) reported 18 minutes ago

  @TomTugendhat @O2 @EE There's a really easy solution. I've seen this in other countries, and there's no reason it can't be implemented in the UK. Because these networks don't have the ability or will to properly cover the entire country, there's absolutely no reason we can't have domestic roaming in the same way we have international roaming. They wouldn't have to charge for it (although I'd pay if I had to) because every single mobile network would benefit from it. If you can't get an EE signal, for example, you would roam to Vodafone instead. It could be switched on instantly with no expensive engineering needed, but they choose not to do this.

• 
  Umm...nope (@Ummnope7) reported 21 minutes ago

  @TomTugendhat @O2 @EE It's not the government's job to help you choose a decent mobile phone service. You're a grown man. You can make your own consumer choices, whether they be sensible or stupid.

• 
  The Ordinary (@Thisisordinary) reported 26 minutes ago

  @EE @TomTugendhat Stockwell here and your coverage is so poor …… as well