EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Surbiton, Wandsworth, Kingston upon Thames, Beckenham, Orpington, Leatherhead, Thornton Heath, Redhill, Fulham, Epsom, and Purley.

City	Problem Type	Report Time
Southwark	Internet	2 hours ago
Croydon	Internet	4 hours ago
Surbiton	Internet	5 hours ago
Wandsworth	Phone	1 day ago
Wandsworth	Internet	2 days ago
Croydon	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  PapaQ69 (@AddicksGlenn69) reported 2 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  shams (@SaaShamsu) reported 5 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 11 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 16 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  PapaQ69 (@AddicksGlenn69) reported 19 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 19 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Laura 🐐 (@Laura_Rads) reported 22 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 22 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  James Meredith (@Jamesmeredith) reported 29 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Sam Tucker (@samgwentucker) reported 30 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Niki Hutchinson (@nikihutchinson) reported 36 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Andrea Gillis (@angegillis) reported 36 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  Dave Ahern (@CorkGourmetGuy) reported 40 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 40 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  Mandyphin28 (@mandyphin28) reported 41 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 46 minutes ago from Ashtead, England

  @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

• 
  Dave Ahern (@CorkGourmetGuy) reported 48 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 49 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  James Meredith (@Jamesmeredith) reported 52 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Tony Wiseman (@tonywiseman1976) reported 58 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MARV (@marv33067105) reported 2 minutes ago

  @astortate @virginmedia @EE Unfortunately most companies are doing this … try speaking to human at Evri!! .. and they the nerve to call this ‘Customer Service’

• 
  Geraint 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Tasaio_Khan) reported 6 minutes ago

  @EE You guys might have an issue with service in Wrexham, UK. And, somewhat amusingly, your report-a-problem page has a problem. May I report your report-a-problem problem so that I can report my actual problem problem? 🫡

• 
  NathanJT (@NathanJT) reported 9 minutes ago

  @crit_gen It's still better than @EE 's "chatbot" though, that pretends it can help and then simply either points you at their community section or tells you to call 150. It's utterly pointless.

• 
  ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported 11 minutes ago

  @EE What's happening my broad band is down via you on BT... And your bb tracker is offline. So... Not really sure what you can propose. This is also the third time this week and had a whole day in the weekend out which is in you sla but cmon

• 
  ᵏⁱⁿᵍ ˡᵒᵒⁿᵍ ʷᵒⁿᵍ (@kingprawnball) reported 19 minutes ago

  @EE Already spoken to you, apparently it's a rare issue because @WeAreOpenreach made changes with their cables. Your support basically recommended I look elsewhere for a provider as there wasn't much he could do

• 
  Derek 🌍🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@PeaceKeeper_411) reported 19 minutes ago

  I got the iPhone Air. Had to swap to pay monthly for eSIM only, 50p cheaper. But the eSIM didn't hop over. So now I have no phone line. Fraud prevention due to one fail. Modern tech eh? @EE

• 
  dylan cookson (@dylancookson1) reported 20 minutes ago

  @EE please help! Im currently abroad in Asia where my old phone broke and had to buy a new one. My esim won’t transfer across and I have no access to any phone in order to call you. I can’t access banking or any important apps because of this. Please help!

• 
  Gordon_Stewart ⚓ (@GordonStewart_) reported 26 minutes ago

  The mobile phone signal in the UK is abysmal. 2026 & struggle to get a signal. @EE

• 
  Tommy (@TommyT1219) reported 26 minutes ago

  @EE Twice now I’ve done this and the call gets cut off, due to poor phone signal, which I’ve told you about. I’ve reported what’s wrong so please just look into it.

• 
  Chris Capitale (@chriscapitale) reported 27 minutes ago

  @EE be a champ, buy @O2 and invest in their network