EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Horley, City of Westminster, Beckenham, Southwark, Thornton Heath, Hammersmith, Wandsworth, Sevenoaks, Bromley, Hounslow, Banstead, Sutton and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge
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Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Lambeth, England
@dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
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dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
-
DarkBeige
(@Beige29) reported
from
Merton, England
Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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David Moritz
(@davidmoritz) reported
from
Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Wes Baggaley
(@wesdbag) reported
from
Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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Ant
(@Ant_RTW) reported
from
Bromley, England
Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
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ponkysue
(@ponkysue2) reported
from
Hounslow, England
@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel W
(@damawa42) reported
@EE You've sent me eleven SMS already this morning about my contract ending. Please stop. You only need to send one. Your SMS marketing platform is broken.
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Daniel W
(@damawa42) reported
@EE You've sent me six SMS already this morning about my contract ending. Please stop. You only need to send one. Your SMS marketing platform is broken.
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LP
(@Plorr2Lorraine) reported
@EE sent 2 txts earlier within 20mins of each other, both said Undelivered. Same happened over the weekend, Like WTH!! BEST mobile Network yeah!? Sort it out!😤
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Vachn Sneiz
(@vachnsneiz) reported
@EE pulling everyone's pants down 9.4 % increase taking advantage of the times claiming its for future infrastructure, in times like these company's should be doing all go help not pulling their customers pants down gone from no1 to last shocking company!!!!!
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@GwenfarsGarden they/them 🏳️🌈 🇪🇺
(@GwenfarsGarden) reported
@EE there is something wrong with your texting service: I've had the same message from you about my mobile contract ending, 14 times so far this morning! It would be really nice if this could be fixed; it's getting annoying.
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Nick Jarrold
(@NickJarrold79) reported
@EE think there's an issue with your sms system. I've had the same text from you 12 times already today. Stop!!!!
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James
(@JCHV123) reported
@EE looking to change/cancel my contract with you when it finishes on 28th of this month. Can I not just cancel on the app/online instead of calling?
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Billy Moss
(@billymoss13) reported
@EE @EEComplaints I need urgent assistance with a historical matter and cannot get through on EE lines as no active number - please help
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Lucie Hamilton
(@Lucie_Hamilton_) reported
Absolutely AWFUL service by @EE for over a month trying to sort out OVER payments and being MIS-SOLD and then charged for another product! And then while on the phone to sort it, I get hung up on! Will be leaving this company as soon as I can and would not recommend at all.
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FORMAT.LDN®
(@FORMATLDN) reported
hey @EE slight issue, phone stolen and no way of contacting you :(