EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Wandsworth, Croydon, Redhill, Epsom, Orpington, Reigate, Coulsdon, Surbiton, Kingston upon Thames, Beckenham, and Leatherhead.

City	Problem Type	Report Time
Southwark	Internet	6 hours ago
Wandsworth	E-mail	1 day ago
Croydon	Internet	1 day ago
Croydon	Wi-fi	3 days ago
Wandsworth	Internet	4 days ago
Southwark	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Ewan Stevenson (@EwanJStevenson) reported 14 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Stephen Hines (@hines_stephen) reported 14 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  ✈️ B (@_beckid) reported 16 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  PapaQ69 (@AddicksGlenn69) reported 17 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  PapaQ69 (@AddicksGlenn69) reported 22 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  gillian nichols counselling (@NicholsGillian) reported 29 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  T y k e (@tykeharvey) reported 33 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Dave Ahern (@CorkGourmetGuy) reported 36 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 38 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 39 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Matthew Sexton (@matt_sexton) reported 39 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  Andrew Pines (@AndrewRPines) reported 40 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Kevin Nolan (@knolanuk) reported 43 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Craig Williams DJ (@craigwilliamsdj) reported 46 minutes ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  Rubén Taluja (@Robinhio84) reported 47 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  Matias Cervi (@Tute) reported 47 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Dell Smith (@HowardDellSmit1) reported 50 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  petrolheadharry (@HarryHardy91) reported 54 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  James Meredith (@Jamesmeredith) reported 58 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 59 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Surinder (@SurinderRehal) reported 7 minutes ago

  @EE Looks like their E E. X has broken down. Would not recommend how things like alarms, all the mod cons in the house don’t work. One of the biggest mistakes I’ve made. I’m going to consider sky and see what penalties they will cover for me if I leave E E.

• 
  Equilan (@Equilan) reported 9 minutes ago

  ffs @EE sort your 150 crap out. Trying to pay my bill Option 1, to pay your bill, Option 2 to pay someone else's bill or Press star for something else. Doesn't let you press star just repeats that same options over & over. so can you get someone from EE to call me.

• 
  Paul Crimes 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@paulcrimes) reported 11 minutes ago

  @EE Been trying to get onto the app for hours but keep getting told something is wrong, almost impossible to talk to anyone as there's no option on the helpline. Last time this happened someone at EE had suspended my account as I had a different logon. Took ages to fix. Unhappy

• 
  Wendy 💙 (@IamjustWendy) reported 13 minutes ago

  @aftertheflood_ @EE I called today as I couldn’t get into my account to set up new router and was told all their systems are down and won’t be back until tomorrow!

• 
  Anthony Dunphy (@AntDunphy) reported 18 minutes ago

  @EE hello EE, I just had your broadband installed, so I can pause my daughter's WiFi, it's not working. If it is not resolved soon, I'm off back to sky. Please help.

• 
  ME Costello 🌳 (@MaryECostello) reported 19 minutes ago

  @EE hello need help and advice. Your set up only pushes to mobile support, broadband the problem. Must say since switching to you service has been poor

• 
  Jamie F-Welsh (@punkikin) reported 22 minutes ago

  @EE awful service… 12 days no broadband… over 8 hours on calls to resolve… hub does not work… can’t speak to anyone with capability .. and now their own tech is down… trying to leave but they can’t get in to accounts … worst service… does @kevinbacon know who he represents

• 
  peter bruce🐟 (@peterbruce) reported 22 minutes ago

  @EE Your customer service team cannot and have not give accurate information , two different stories.

• 
  Shaun Adams (@shaundadams) reported 23 minutes ago

  @EE I can do that but I terminated the call. In the meantime I have a problem of getting sensible information from EE about my broadband. There is a complete disconnect there over assisting me. Your Guides are limited in what they can do to assist. How do we progress this?

• 
  NathC (@Nath_Ceretti) reported 24 minutes ago

  @EE third time in a month I haven’t received call back that I have been promised. Total of 3 hours and 8 minutes on the telephone to you so far for zero result. Can’t imagine how you would treat someone who hasn’t had several contracts with you for years! Sort it out!