EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, Southwark, London, Southall, Leatherhead, Fulham, City of Westminster, Wandsworth, Redhill, Ashtead, Merton, Hounslow, Brentford, Beckenham and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Wi-fi | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| Southall |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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topcat500
(@theresacoote) reported
from
Brentford, England
@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Konstantinos Leimonis
(@leimonio) reported
That's the 3rd day @EE has left me without mobile service!! Result: I can't even contact them! Online chat is down, really not a single way to get them and resolve the issue!
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Dexter Denny
(@Normality1992) reported
@EE are useless. They charged me 3 months of broadband when I had switched, "It looks like they didn't cancel your account..." so they closed my account and 'refund all the money you've been paying"... One MONTH later, still no refund... call them again...
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Stuart fowler
(@stufowler1980) reported
@EE I have returned apple Air pods as they were ordered by mistake, the 15£ per month is still on my account but my recurring BT sport app has been taken off . Help..
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Zorg
(@ResZorg) reported
@EE is there anyway to link a debit card to my phone without MyEE? Trying to top up PAYG and I can register but not link my card or phone as MyEE is down. Any idea when it will be back up? Kinda urgent
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steve smith
(@chelseastevo) reported
@EE 5th day with no signal in ST10 - ESSENTIAL IMPROVEMENTS LOL - Defo not Today maybe tomorrow.
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steve smith
(@chelseastevo) reported
@EE 5th day with no signal in ST10 - ESSENTIAL IMPROVEMENTS LOL - not today maybe tomorrow
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Shaw Enough
(@jobellemina) reported
@EE Having a shocker in my local area since you went down Empires have been built quicker, everybody on @EE using plastic cups on a string for four days now…
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William Hancock
(@YorksHillbilly) reported
@BTCare & @EE please investigate an intermittent total service outage at LL52 0HP. The issue is affecting EE, BT and BT unbreakable home wi-fi. Thanks
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Tommy Jack
(@tjack_87) reported
@EE I appreciate that the deal may not have been able to go through the system or whatever, but why did he not tell me there was a problem while he was trying to process this for me
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Bernie ☘💚
(@celticghirl_75) reported
@EE is there some problem with your app? Mines hasn’t been working now for the last two weeks.