EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: City of Westminster, Bromley, London, Croydon, Southwark, Sidcup, Epsom, Hammersmith, Wandsworth, Kensington, Reigate, Caterham, Hounslow, Redhill and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| City of Westminster |
Internet | |
| City of Westminster |
||
| Bromley |
Wi-fi | |
| London |
Wi-fi | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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pavlin yankov
(@paulondon666) reported
from
Lambeth, England
@EE Good morning. Why have you suspended my Pay as go service ?
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gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
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Linzie Hunter
(@linziehunter) reported
from
Camberwell, England
@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐
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Gavin Wrigley
(@pheauteau) reported
from
Hammersmith, England
@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
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CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bevan Asher
(@bev_asher) reported
@EE is your logging in function down at the minute? Haven’t been able to log in to pay my bill.
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Martin Gray
(@MartGray) reported
@EE Your hold music is the worst! Screech bump nasal noodle....
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Princess Space Catt 💙
(@LiToast) reported
Best uk internet supplier for reliability? Since moving house our @bt_uk / @EE “unbreakable” wifi has been down for a solid week and they have told us if we want to break contract to switch we won’t be penalised as a result
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David
(@da_vids19) reported
@EE since when did your customer service become so bad?
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scotrayd
(@scotrayd) reported
@EE once again sorted the problem myself...as I asked for assistance yesterday at 0926am...and numerous DMs later still no response...Quality Service...🙄
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David Lowe
(@DavidLo45174680) reported
@EE New Customer, new phone number, and EE dont answer, recognise my number, seems I need an activation code, guess what, the EE website, says my number belongs to someone else, wow, 1st Day and zero service, exactly 40 minutes waiting now, I made an error, big time, awful
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Keith Pates
(@KeithCP2) reported
@EE your CUSTOMER SERVICE IS ATTROCIOUS I WILL COMPLAIN AT VICTORIA CENTRE WHEN I NEXT GO TO TOWN MY CONTACT WAS TAKEN OUT THERE 9/7/2017 SORT THIS OR ELSE
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Tom Mc
(@_____Macca) reported
@graham_swift @EE Main reason I left. Terrible company
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Atiq
(@atiqulhussain) reported
@EE hi can we please have back the previous EE app on iPhone? This new one’s UI makes it more difficult to use, and it’s really slow to load. Thanks!
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Vicky Entwistle
(@vicky_entwistle) reported
Just to let my Twitter Family know that if you fail to respond to a text message from @EE about your contract coming to an end they will continue to take payments on devices that have already been paid for in full. In my case to the tune of £600. Money that is not theirs.