EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, London, Leatherhead, Fulham, City of Westminster, Wandsworth, Redhill, Ashtead, Merton, Croydon, Southall, Hounslow, Brentford, Beckenham and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Leatherhead |
Internet | |
| Fulham |
Internet | |
| City of Westminster |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
@EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏
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charika kiriwandala
(@CkCharika) reported
from
Camberwell, England
@EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!
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Havoc techie - Voiding warranties since 1990
(@HavocTechie) reported
from
Bexleyheath, England
Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6
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Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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Havoc techie - Voiding warranties since 1990
(@HavocTechie) reported
from
Bexleyheath, England
@Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
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John Townsend
(@Starnow1) reported
from
Eltham, England
Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Giulia Mattei
(@GiulsMat) reported
from
Edinburgh, Scotland
@EE I upgraded my plan and bought a new phone a few weeks ago. I was told my bill would be £36 but it was £74, more than double. I have not used extra data or made calls that would justify this increase. MyEE is down. Can you advise on why this might be? Thanks!
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Jonathan Posh Mills
(@GH_03_Posh) reported
@EE Have I done something thats made you not wanna talk to me? 😞 I've still got service problems but you seem to be ignoring me. Makes me kinda sad, you'd think that the 10 years we've spent together would have been worth more. @VodafoneUK @O2 do you ghost folks?
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Mollie Weston
(@mollie_weston) reported
@EE How do I make a complaint? I called customer services on Saturday and was given completely inaccurate information by your agent which has led to my son’s number being transferred to a Vodafone mobile which I don’t possess as I had cancelled my order. I am really unhappy
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Paul Naylor
(@inuttyprofessor) reported
@EE @RobbyRSSRobot Known Issue several years, so plenty of time to have a fix for it. . If manage to change someone's contact/price you reflect their new phone. Least you can do is make sure correct phone is showing on their app.
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Raffers 🏳️🌈
(@Sean_Raf) reported
@EE can I open a DM support request please? Bit concerned about my bill about to come out and being charged for an accessory that never arrived! 🥺
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J
(@_janners) reported
@EE hanging on for over half hour , line answered and youz hung up. Phoned again and still hanging on 28 mins .. is anyone available to help? On the ‘HELP’ lines ?
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Devon Jane
(@devonjane560) reported
@EE I’m in the middle of changing to Utility warehouse and today was my change over day for my mobile. It hasn’t happened and I phone UW only to be told that EE who they use is down and so the change won’t happen today. So I am now without a phone when I’m away from home.can you help
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Paul Naylor
(@inuttyprofessor) reported
@EE upgraded phone. My EE app contract updated but still showing old phone. Only solution offered was try Un-installing/Re-installing and re-connecting to app via mobile data, which didnt work. Known Issue for several years - plenty time EE to have a workable solution
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andy price
(@Andy2923Andy) reported
@EE To Rach To Rach @EE andy price @Andy2923Andy EE 4G broadband mast with degraded signal now for a month still awaiting repairs in SA38 area not what i signed up for in Aug,how can a mast have a degraded signal for so long supplying Sa38 area, I quit BT because of no fibre
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Devon Jane
(@devonjane560) reported
@EE Thanks Chris I’ve contacted UW and apparently my sim is not linked to the number so they have linked it and hopefully I’ll be connected by 9pm tonight. But they are still maintaining that there has been an issue with EE. My sister is on EE and she has confirm she has had issues.