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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 01/21/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Brentford, London, Hounslow, City of Westminster, Southwark, Wandsworth, Croydon, Beckenham, Hammersmith, Sevenoaks, Mitcham, Bexleyheath, Richmond, Fulham and Purley.

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City Problem Type Report Time
United KingdomBrentford Internet
United KingdomLondon Total Blackout
United KingdomHounslow Wi-fi
United KingdomLondon Phone
United KingdomCity of Westminster Internet
United KingdomSouthwark Wi-fi

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • kelkelly74 kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • being_h_u_m_a_n 𝕆𝕞𝕒𝕣 (@being_h_u_m_a_n) reported from Eltham, England

    @EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Wandsworth, England

    @EE Great Customer service from these guys. Very prompt response

  • eggwhisk Simon ~ 📱👔📹 (@eggwhisk) reported from Camberwell, England

    @dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Camberwell, England

    Coverage a London Bridge is awful... @EE

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • beckreyn Rebecca (@beckreyn) reported

    @EE I wasn't the only person that had trouble with calls that day. Can you tell me what the problem was with your service?

  • DanielDaws1 Dan (@DanielDaws1) reported

    @EE You could help with my phone bill being reduced 14.4% 👍

  • Bob15815059 I hate Reddich Blues. (@Bob15815059) reported

    @EE ripped off again 30 years a customer £1000’ spent over years and you still wanna rip me off. Scum

  • Mroppinionated Mr W. (@Mroppinionated) reported

    @EE @MarcAllera both EE and Marc allera in my oppinion hate you as a customer, based on my experience with them they hate anyone who takes issues with them, they treat you as a customer like scum that don't deserve your time. They are quite literally the worst company ever

  • AlanVaughan Alan Vaughan (@AlanVaughan) reported

    @wayniepooz @EE When you agree to the contract, almost all say they will increase by RPI+3.9% every April. As this increase is built-in, you don’t have the right to cancel. And RPI is 10%. Did you read the contract? You can often sign up for a new contract, probably on the old price too.

  • david_navigator David Rose @david_navigator@mastodonapp.uk (@david_navigator) reported

    @carolinesgreen @EE You have to change the authentication type in the network connection. Don't know if it's documented, I just did it by trial and error.

  • simondedeney 🔶 Simon de Deney 🔶 (@simondedeney) reported

    .@EE I sent this yesterday and have had no reply. “Hi. I’m in Italy and have no service since I arrived yesterday. Roaming is turned on on my iPhone and I can get data from an esim I had to buy but nothing from my regular EE line. Please help. Thanks.“

  • spacecadet2231 spacecadet2231 (@spacecadet2231) reported

    @Gizzipig @EE EE employees can't/won't answer any of the direct questions I have put to them lately. Hopefully, the huge customer backlash and OFCOM investigation into them adding increases to fixed price items (ie handsets) costs them dearly!

  • hazeyh Hazel Wood (@hazeyh) reported

    @UKAirband Your price may stay the same but no point if your broadband is rubbish and doesn’t work!!! On a business contract and now not had it working for over a week!! Great customer service!!! Very glad we still have our @EE mobile router

  • ShadowBakura_ ShadowBakura_ [Cal] (@ShadowBakura_) reported

    @EE I swear I contact you numerous times about my broadband why is it cutting out every hour. So much for the price increase to grow the network… the network doesn’t work