EE outages and service status in Purley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
- EE generated 2 outage signals in the last 24 hours around Purley, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 24, 8:28 AM GMT+1.
- Internet (52%)
- Phone (19%)
- Wi-fi (14%)
- Total Blackout (10%)
- E-mail (5%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 24: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent EE outage reports came from the following cities: Southwark, Beckenham, Croydon, Bromley, Mitcham, Caterham, Wandsworth, Epsom, and Westerham.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 hours ago |
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Internet | 20 hours ago |
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Total Blackout | 2 days ago |
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Internet | 4 days ago |
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Wi-fi | 6 days ago |
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Internet | 6 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Matthew Barber (@Matt_Barber4500) reported from Wandsworth, England@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Dell Smith (@HowardDellSmit1) reported from Tolworth, England@EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?
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Joe Wadsack (@vinesack) reported from Wandsworth, EnglandI have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandTime on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Dan Taylor (@danthomastaylor) reported from Lambeth, EnglandReally frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England@EE Still no "Call Back".... Perhaps the signal is poor ?!
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Mandyphin28 (@mandyphin28) reported from Camberwell, England@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Niki Hutchinson (@nikihutchinson) reported from Wandsworth, EnglandAnyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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Laura Hay (@Laura11389) reported from Bromley, England@EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20
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Ewan Stevenson (@EwanJStevenson) reported from Merton, England@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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🇺🇦 Tommy Gilchrist 🏳️🌈 (@tommygilchrist) reported from Lambeth, EnglandIt is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England@VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show
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✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandFor crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November
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Veena Patel (@VeenaPa42103967) reported from Croydon, England@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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CharlieH 💙 (@MissCharlesV) reported from Merton, EnglandHi @EE I’m a customer but won’t be if you become involved with #GBNews
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
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Matt Bond (@MattBondVocal) reported from Camberwell, EnglandIn other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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SJ (@ScottyJacko92) reportedAnother day out this time at Cotswold Wildlife Park and another day fighting to get signal to take pictures and send messages despite showing 5G with 2 bars @EE 1 month until end of contract and this torture.
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Elson (@Elsxn_) reportedWhat on earth has happened to @EE worst customer service ever 🥴🥴🥴
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Steve Moye (@SteveMoye) reported@EE I had called 150, £67.49 was the best price you could reward a loyal customer. So they loyal customer get charge more for your new ones
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Ant Wilson (@AntWilson15) reported@EE There multiple people i know having this issue !!
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gal (@gaalloway) reported@EE HELP
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G E E T U P 💪🏼 (@dalli_72) reported@EE I need help now setting my device up me eSIM has disappeared and I only have an eSIM phone!!! 😭😭😭😭 can’t access data or anything
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Richard Stokes (@RSSWFC) reported@EE @aliham84 Ours is now back on but as you say no information provided we had to call 2 days to ask if there was an issue as the app check your signal didn’t work!!
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PH (@PHEFC83) reported@EE And what about texting back a number that isn’t in service!
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clare mcintosh (@claret640) reported@ee is the server down have no signal
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Raymond Dillon (@rayd_250592) reported@EE Broadband and phone down in the BT79 postcode checker. Any idea when it will be back up?