EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Caterham, Southwark, Croydon, Mitcham, Wandsworth, Epsom, Westerham, Warlingham, Bromley, Purley, and Redhill.

City	Problem Type	Report Time
Caterham	Internet	4 days ago
Southwark	Internet	5 days ago
Croydon	E-mail	6 days ago
Croydon	Internet	7 days ago
Croydon	Phone	10 days ago
Southwark	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 2 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Matt Bond (@MattBondVocal) reported 2 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Teresa Walsh ● (@teresaspost) reported 6 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Chris Mason (@cmaso21) reported 7 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Mandyphin28 (@mandyphin28) reported 8 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  petrolheadharry (@HarryHardy91) reported 13 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  Linzie Hunter (@linziehunter) reported 20 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Marein Overbeeke (@marein_marein) reported 24 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  Karen Alford (@KarenA_69) reported 25 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 27 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  James Gill (@JamesGillComedy) reported 27 minutes ago from Bromley, England

  Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 34 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Jenny Sanders (@gothtink696) reported 36 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Jamie (@JamieSenitt) reported 40 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 44 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Olga (@olgabudimir) reported 45 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Ravi Dheer (@RaviDheer) reported 47 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 48 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  PapaQ69 (@AddicksGlenn69) reported 55 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Lucy Callis (@lcallis) reported 59 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A.M (@myler717) reported 7 minutes ago

  @EE my WiFi has went to the dogs. Help me out brother

• 
  AnnBeddow🇪🇺 lno DMs (@BeddowAnn) reported 8 minutes ago

  @Hepworthclare @EE I do hope you get some satisfaction soon Clare, the Worlds gone mad with all this technical stuff. Could you perhaps contact the Ombudsman? I hate the system we have to plough through just to get a civil answer to a problem these days. They call it progress I’d call it regress.

• 
  Emma Lockhart (@EmmaLockha51775) reported 10 minutes ago

  @EE take out a phone contract, get promised free buds, 6 calls later and still not sorted. Keep getting told our guide says we have to do this, well your guide is not working so we need another solution. I am going to @OmbudsmanPh if this isn't sorted

• 
  Grumpy_Arse (@Mr_Grumpy_Arse) reported 11 minutes ago

  Why is your app ****? It never works and shows lines that where disconnected years ago! Trying to gift my daughter some data but the app is just not happening? @EE

• 
  Irene Obrien (@scotlabnurse7) reported 14 minutes ago

  @Hepworthclare @EE I can't even get customer service. Preferred it when it was @bt

• 
  Andy 🇬🇧 (@AndyUK_52) reported 17 minutes ago

  @EE could you tell me if there’s been any work in my area on signal and 5G

• 
  Stuart1959 (@StuartT34021273) reported 17 minutes ago

  @EE hi I would like to cancel my tv & broadband package & before you say i can't because I have a contract then I will take this further as I'm sure it's illegal to charge for something you can't provide I will phone tomorrow when your so called telephone service 150 opens 🤬

• 
  Rach 🇪🇺 (@MsVespertilio) reported 18 minutes ago

  @Bandit5570 @EE Haven’t had a problem in years! But last two months atrocious!

• 
  Fuse Energy (@fuseenergy) reported 20 minutes ago

  @AnjaliS53393221 @EE Hi Anjali! We're sorry to hear that. Many of our customers are seeing that our website is blocked due to potential malicious activity. We have checked thoroughly for faults on our end and can't see anything that would call for us to have this flag. We have been talking to the EE technical team and haven't been able to progress or come to a resolution. @EE we would greatly appreciate a deeper look into the reason so many of your customers are experiencing this issue - some of them have made contact but haven't been able to come to a resolution.

• 
  Chris Dee (@chrisdee2016) reported 20 minutes ago

  @EE @WeAreOpenreach Neighbour was connected via the post today we have now been told to cancel and re submit the order and have to wait yet again till it can be sorted after waiting two years the whole street has it apart from our property after being on the list two years !