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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: London, Southwark, Croydon, Hammersmith, City of Westminster, Wandsworth, Thornton Heath, Hounslow, Redhill, Orpington, Fulham, Epsom, Purley, Brentford, and Kingston upon Thames.

CityProblem TypeReport Time
London Internet 52 minutes ago
Southwark Wi-fi 54 minutes ago
Croydon Total Blackout 6 hours ago
London Internet 7 hours ago
London E-mail 10 hours ago
Croydon Internet 12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • marein_marein
    Marein Overbeeke (@marein_marein) reported from Bromley, England

    Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

  • MattBondVocal
    Matt Bond (@MattBondVocal) reported from Camberwell, England

    In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

  • teresaspost
    Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • PNagle72
    LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • lcallis
    Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • maryyasmine
    #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • nikihutchinson
    Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • okumephuna
    Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England

    @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

  • leerobertson64
    Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • jonathonfp
    Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • GIN_SHAMASI
    🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • michaelbeverla1
    michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • PNagle72
    Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

  • 221Sociopath
    Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • r1k1n
    Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England

    @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

  • lcallis
    Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • duffshan
    Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars

  • senorfenty
    Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • leesymons
    Lee Symons (@leesymons) reported

    @EE A colleague of mine spoke to one of your agents last week about how poor it was and its not got any better this week. I am not in that area now

  • AdamAKnight
    Adam Knight (@AdamAKnight) reported

    @EE Please can you provide me with details on how to make a formal complaint and tell me what my options are as I don't think I want to continue on this contract otherwise.

  • MikeyWooster
    Mikey Wooster (@MikeyWooster) reported

    Hi @EE, I’ve just received a text saying that from tomorrow our phone service may be affected for 7 days and to activate wifi calling so we can receive texts and calls. Just curious, what do we do if we’re not going to have ready access to wifi for that time?

  • Chloestrawfs
    Chloe (@Chloestrawfs) reported

    @RichieUK_TTV @EE It’s a joke! Never had a price increase when I was with Vodafone! Think il go back to them! A contract is an agreed price not changing it when you feel like it l!

  • UnitedDevil202
    Naz (@UnitedDevil202) reported

    @HA_11__ @EE Yeah need to move network asap. The increase is a joke, a few quid is what it usually is but over £9 per month more is ridiculous. I pay £41 pm when i signed up, now it is £50.64

  • lorrainecri1954
    madwoman in the attic (@lorrainecri1954) reported

    @EE Still waiting for help.

  • Drewstoopher
    Drew Morgan (@Drewstoopher) reported

    @EE Hey! I have two questions; 1) As a broadband customer, am I affected by price rises? If so, how much and how will I be informed? 2) If I got a new SIM Only deal today, would that be affected by April price rises?

  • zarraa_21
    Z (@zarraa_21) reported

    @EE Whether you’ve been upfront or not I think it’s disgusting how much they gone up. Well Peter you’ve lost a valid EE customer because this increase,

  • Jay22uk
    Jay P (@Jay22uk) reported

    @EE Why is my 5G so slow today? Barely 1mb

  • ace110uk
    A. Abedi (@ace110uk) reported

    @EE extremely disappointed with the customer service I received from EE. When I called their support line, I was put on hold for an unreasonable amount of time and then transferred from one agent to another