EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Hammersmith, Redhill, Coulsdon, Mayfair, Croydon, Hounslow, Wandsworth, Southwark, Greater London, Kensington, Purley, Beckenham, Caterham and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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Gavin Wrigley
(@pheauteau) reported
from
Hammersmith, England
@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
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pavlin yankov
(@paulondon666) reported
from
Lambeth, England
@EE Good morning. Why have you suspended my Pay as go service ?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.
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CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.
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gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
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Rubén Taluja
(@Robinhio84) reported
from
Camberwell, England
Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Matias Cervi
(@Tute) reported
from
Lambeth, England
Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tink
(@SlySmileCharlie) reported
@EE Judging from my miserable experience with you, I wouldn’t bet on it! Absolutely shocking customer service - beware people go with another provider!
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Gemma
(@MamaOfThreee) reported
Hey @EE after being a customer both mobile and broadband for years you can only offer me an iPhone 12 for £41 a month for 2yrs but O2 will do the same for £30 a month for 2yrs. No rewards for loyalty 😬
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Darren
(@vwdaz) reported
@EE any reason live chat not working? Was hoping to sort an upgrade!
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Daniel
(@_HopperLUFC) reported
from
Workington, England
@EE Can I have some help with an order please, I sent a DM yesterday morning :)
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allansteele
(@allansteele1967) reported
@EE pLEASE WATCH OUT FOR Future hackings of any kind. Battery's that brighten up and dim down. Just been to a phone shop in scotland to sort out any problems. Thanks to all ee staff and ee customers. This goes for all 02' customers - users using smartphones. Douglas ml11oqa.
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UmmHamish
(@UmmHamish) reported
@EE I have just had a call from 01462 341326. Is this one of your numbers? The person was very aggressive and rude and was asking for personal details.
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Margins36
(@margins36) reported
@EE how long should a phone signal be down before it’s an issue that needs reporting? No phone signal here for quite a while this morning… still. not back
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Calum Harvie
(@xCalumHarviex) reported
@EE Hello! There seems to be an issue with EE signal in my postcode area and it has been this way since yesterday late afternoon. Could you please give me an idea of when everything should be back up and running? Thanks!
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Greg Spanner
(@GDS_2810) reported
Never been anything but disappointed with the level of service from @EE and their inability to try and retain loyal customers 🙄
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Richard Jones
(@richiejones101) reported
@EE I see 4g is down again in Shrewsbury for the 5th day this week with no communication from yourself