EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Wandsworth, Croydon, Southwark, Redhill, Epsom, Orpington, Reigate, Coulsdon, Surbiton, Kingston upon Thames, Beckenham, and Leatherhead.

City	Problem Type	Report Time
Wandsworth	E-mail	14 hours ago
Croydon	Internet	19 hours ago
Croydon	Wi-fi	2 days ago
Wandsworth	Internet	3 days ago
Southwark	Internet	3 days ago
Redhill	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 5 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 8 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Rubén Taluja (@Robinhio84) reported 8 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

• 
  James Meredith (@Jamesmeredith) reported 9 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  Joe Wadsack (@vinesack) reported 10 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Ronin Shaw (@RezxoShaw) reported 13 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Ewan Stevenson (@EwanJStevenson) reported 22 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Cheryl Cavanagh (@xchezzacx) reported 25 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Danny Whitebread (@WhitebreadDanny) reported 29 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  Laura 🐐 (@Laura_Rads) reported 33 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Lucy Callis (@lcallis) reported 36 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Matthew Sexton (@matt_sexton) reported 37 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  Anna Trela (@TschesyaT) reported 38 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Jimmy (@jimmyb01) reported 39 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Ravi Dheer (@RaviDheer) reported 39 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 44 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  Dave Ahern (@CorkGourmetGuy) reported 53 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Warren (@warrenmcgrath1) reported 55 minutes ago from Bromley, England

  @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

• 
  Warren (@warrenmcgrath1) reported 58 minutes ago from Bromley, England

  @EE Problem solved since this.

• 
  Adrian Bradley (@adebradley) reported 58 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Doreen Grove (@redpath42) reported 9 minutes ago

  I recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help

• 
  MagratheanUK (@MagratheanUK) reported 10 minutes ago

  @InvalidName000 @BenGungyal @EE Yes, he is a poor idiot who doesn’t bother looking or reading when they sign something

• 
  Jamie Bacon (@Jaybacon31) reported 11 minutes ago

  @EE why are you so hard to get hold off? Always seems to be an issue logging in or with your systems. Supposed to have a router delivered today but can’t see what’s happening with it, been stuck in all day and I’m going greyer by the minute! Any chance if an update

• 
  Steve (@coastersteve) reported 11 minutes ago

  @EE are your door to door sales teams trained to lie and tell people that “The internet is slow in this area and we’re updating the lines?” Over the last 2 years we’ve had the same from different sales teams. It’s nothing but fraud.

• 
  andrew (@adrewmg) reported 11 minutes ago

  @EE It’s been over 24 hours and texts are not working.

• 
  🎃 Yung_Wolfff 🎃 #FBPE (@Yung_Wolfff) reported 16 minutes ago

  @BenGungyal @EE EE broadband didnt exist 15yrs ago wtf you talking about?! It was BT up until last year when EE took it over & creatd their own plans. I know coz I was moved from BT to EE when the company was bought out &Course it goes up it goes up every year march with the API even in contract

• 
  Matt (@mechmonkey) reported 24 minutes ago

  @EE Appreciate the help. Will I be refunded for the over charge for the last 2 months?

• 
  𝚎𝚕𝚕𝚊 𝚛𝚘𝚜𝚎 (@ellaxmcc) reported 25 minutes ago

  @EE how can I contact someone if you have shut down my phone network I can’t phone you. Sim not working

• 
  ollie thorne (@ollie_thorne) reported 26 minutes ago

  @EE Having spoken to an EE guide on the phone they tell me the service will not be fixed/resumed until tomorrow morning. My internet is still down and has been since lunch time. At what point do we seek compensation?

• 
  🏴󠁧󠁢󠁷󠁬󠁳󠁿 Tony Burns 🌟💙 (@Anthony_Burns) reported 27 minutes ago

  @EE is it my end? or has your app and website been having problems most of today? Still unable to access any of your services