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EE outages and service status in Purley, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 22, 5:55 PM GMT+1.
  • 61% Internet (61%)
  • 20% Phone (20%)
  • 15% Wi-fi (15%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)

The latest reports from users having issues in Purley come from postal codes CR8 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Beckenham, Croydon, Orpington, Southwark, Leatherhead, Wandsworth, Thornton Heath, Redhill, Fulham, Epsom, Purley, Kingston upon Thames, Caterham, Worcester Park, and Carshalton.

CityProblem TypeReport Time
Beckenham Internet 8 hours ago
Croydon Wi-fi 2 days ago
Croydon Phone 4 days ago
Croydon E-mail 6 days ago
Orpington Internet 9 days ago
Croydon Internet 9 days ago

Nearby cities with recent reports

Croydon

3 recent signals

2 days ago
Beckenham

1 recent signals

8 hours ago

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • NicholsGillian
    gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England

    @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

  • leerobertson64
    Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • Paula_Griffin65
    Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported from Camberwell, England

    If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

  • sandy118118
    S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • jamesCgreen93
    James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • AddicksGlenn69
    PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

  • matt_sexton
    Matthew Sexton (@matt_sexton) reported from Croydon, England

    @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

  • MusicMoofie
    ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

  • craigwilliamsdj
    Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

  • thebrownmayn
    Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • CorkGourmetGuy
    Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

  • EwanJStevenson
    Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • HarryHardy91
    petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • mandyphin28
    Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • bostoed0624
    Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • MusicMoofie
    ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

  • gauravleo7
    TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come

  • SebParkinson
    Seb (@SebParkinson) reported

    @EE It’s been a known issue for… years. You just don’t do anything about it. Claiming it’s fine, when it isn’t.

  • AndyFurnival2
    Andy Furnival (@AndyFurnival2) reported

    @WoodUksparky137 @EE EE, a premium priced network, for the lowest possible service. The annual price increases are the only consistent aspect of EE

  • shellm1971
    Michelle Masson 🙃 (@shellm1971) reported

    @EE I’m getting text messages from you and Openreach about an upcoming broadband installation. You must have the wrong contact details because I am not an EE customer and this is nothing to do with me. Now getting request for feedback texts as well.

  • palmerzan587
    James (@palmerzan587) reported

    @EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!

  • BlastItBle8chy
    Mark Bleach (@BlastItBle8chy) reported

    If you come to the swindon designer outlet don’t expect @EE to work. It never has, suffers the same issue as SN1 Old Town. Dire and EE can’t be bothered to improve it.

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @EE your network is **** I will be leaving at the end of the contract after 15 years, your network is getting worse and yet you put your prices up

  • fiercebadger64
    fiercebadger64 (@fiercebadger64) reported

    @EE i will post my number here unless u offer a proper solution

  • kelvinme273
    bè rëåsøńābłè (@kelvinme273) reported

    @dapsycool_ @EE that's the best thing to do brother. I got sick of ee and the false claims about being "the best mobile network"

  • I_love_mornings
    Kristina Pla (she / her) (@I_love_mornings) reported

    @EE I cannot log in. Neither on the website I'm sent on an endless loop of confirming my identity with SMS codes. I rang EE and they told me it was an issue across the board affecting many customers and that it would be solved shortly. Could you help, please? Thank you