EE Outage Report in Purley, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (43%)
-
Phone (29%)
-
Total Blackout (12%)
-
Wi-fi (12%)
-
E-mail (3%)
-
TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, Orpington, Hammersmith, Wandsworth, Fulham, Southwark, Epsom, City of Westminster, London, Purley, Brentford, Hounslow, Kingston upon Thames, Caterham and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Orpington |
Phone | |
| Hammersmith |
Internet | |
| Wandsworth |
Phone | |
| Fulham |
Phone | |
| Southwark |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
-
Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
-
Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
-
paul massey
(@mass1976p) reported
from
Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
-
Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
-
James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
-
Felicia Thandie
(@Felicia_Thandie) reported
from
Camberwell, England
@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
-
Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
-
chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
-
Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
-
Anit
(@anit3) reported
from
Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
-
It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
-
Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
-
Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
-
Mark Newman
(@Mark_BeerArt) reported
from
Epsom and Ewell District, England
@EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)
-
Anit
(@anit3) reported
from
Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
-
mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
-
Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
-
Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
-
🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah
(@daisy250505) reported
@EE service down in BH4 postcode area, what's going on?
-
Robgriff
(@robgriff) reported
@mobile_mag @EE @bt_uk We had Fibre installed by BT to the poles on our lane in 2017. It was never connected, such a a waste of money. Now being replaced but stopping at the property before us 300m away. Infuriating. Stuck on 4G broadband but signal is appalling even with cantenna.
-
Gareth Thornton
(@chipie73) reported
@EE Hi. I reported a fault yesterday and have a report ID. The SMS I got at 1845 last night told me the network maintenance impacting the issue is now fixed but my issue remains the same (no network coverage in my house for 4 separate phones). How best can i move this forward pls
-
Lammi
(@Lamm1) reported
@EE Not your fault Linzi. Your colleagues on the phone are helpful but hands tied by appalling customer service from the company. Loyalty is worth nothing sadly. I have raised formal complaint which I hope drives change.
-
ℌ𝔬𝔩𝔩𝔶𝔴𝔬𝔬𝔡 ℌ𝔲𝔩𝔨 ℌ𝔬𝔩𝔟𝔢𝔯𝔯𝔶
(@jrholberry) reported
@EE yo help me with a delivery, I never got a confirmation email so I can’t track my order
-
Marie young
(@Marieyo91637447) reported
@EE are there problems with Woodford Green? My line keeps cutting out when I try to call out and only getting 1-2 bars.
-
Chanti Height
(@chanti_height) reported
@EE can you help with why my colleagues and I who are all on EE are having do many issues lately with signal?
-
ameliaprichards
(@ameliaprichard1) reported
@EE I have never in my life receive such a disgusting service especially from senior management “Kate Noble” she argued throughout the whole conversation, my complaint has been on going for weeks, I have had to call up over 5 times and on 6th time Kate wants to argue.
-
Ross Trant
(@ross_trant) reported
@EE Hello. I live in TQ12 and the internet icon on my router has been flashing orange since last night. I was told this is a ‘local problem’ via txt, do you have any updates please?
-
Robgriff
(@robgriff) reported
@EE Any reasons why 4G has dropped so significantly in Ll141UA please? We get between 15 and 25Mbps normally but down to about 2 at the moment.