EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Hammersmith, Sevenoaks, Southwark, Bromley, Croydon, Hounslow, Banstead, Sutton, Streatham, Twickenham, Beckenham, Wandsworth, Purley and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hammersmith |
Phone | |
| Hammersmith |
Phone | |
| Sevenoaks |
Internet | |
| Southwark |
Internet | |
| Bromley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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Linzie Hunter
(@linziehunter) reported
from
Camberwell, England
@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Solange Gulizzi
(@SolGulizzi) reported
And you will know the day your internet is down because BT no longer provides it. But EE is not up or you have a way to connect. You would spent a minimum of 10 hours of the phone with the crap costumer service @EE has, and you will still not have solved it.
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S ✨️
(@vampirebunnyxo) reported
@EE Broadband was down all day yesterday, came back on last night then stopped working again just after lunch time today. This is ridiculous 😒
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Matthew Hancox
(@ShropshireMatty) reported
@EE Hey guys, Can you help me out here. Why is my Broadband £37 I'm sure you can do the same deal for 50% less?
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Micky lad
(@mickylad13) reported
@EE I'm sorry but there's literally no point in me DMing you. 2 and a half hours on the phone this morning and speaking to very rude employees that rejected my request to speak to a manager.. Atrocious company.
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ItinerantsRus
(@paul67davis) reported
Complaints process @EE a complete waste of time. Sit on it for 3 weeks, send a text asking if you still want to continue with complaint, sit on it a week then close complaint.
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Gary Austin Wildlife Photography
(@GawpStaffs) reported
@EE @bt_uk Just had my mobile nunber moved from bt to ee, when i call my wife my old number comes up, if i text her it shows a new number which i assume is assigned to the new sim. Please help. Thanks
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Toby
(@ItsTobz) reported
@EE the service in Oxford around the high street/Queen’s Lane is appalling, please could you look into this? It’s been unreliable for a couple of weeks now. I have full signal strength there but it says 4G instead of 5G and I cannot connect to anything online
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Mark Grant
(@MrSatansMother) reported
@EE I am sick and tired of complaining about your lack of service. I have bounced around several of your tech depts to be told "There is nothing we can do." You are under contract with me and you are failing to provide. Respond and fix this issue. You are appalling as a company.
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ItinerantsRus
(@paul67davis) reported
@EE No thanks. Appalling customer service so I'll keep it public.
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shawnna gleeson
(@gleesonshawnna1) reported
@YourEDIDude I’ve lost all faith in @EE - it’s been awful, ombudsman looking at it for me now