EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Mitcham, Caterham, Wandsworth, Epsom, Westerham, Warlingham, Bromley, Purley, and Redhill.

City	Problem Type	Report Time
Southwark	Internet	3 days ago
Croydon	Internet	4 days ago
Southwark	Internet	5 days ago
Mitcham	Phone	6 days ago
Caterham	Internet	11 days ago
Southwark	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Linzie Hunter (@linziehunter) reported 14 seconds ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Steve N (@stevejax2003) reported 46 seconds ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  PapaQ69 (@AddicksGlenn69) reported 5 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Adrian Bradley (@adebradley) reported 15 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Steve N (@stevejax2003) reported 16 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 18 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Ronin Shaw (@RezxoShaw) reported 18 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  CharlieH 💙 (@MissCharlesV) reported 23 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Laura Hay (@Laura11389) reported 25 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  The Big Bakes (@TheBig_Bakes) reported 28 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Agustin Pesciallo (@agustin) reported 29 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Stephen Tilney (@Stephen_Tilney) reported 32 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Dave Ahern (@CorkGourmetGuy) reported 32 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Teresa Walsh ● (@teresaspost) reported 34 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Sam Tucker (@samgwentucker) reported 37 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 38 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  petrolheadharry (@HarryHardy91) reported 43 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 49 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 53 minutes ago from Bromley, England

  It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

• 
  Ravi Dheer (@RaviDheer) reported 54 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben Parker (@BenParker10) reported 6 minutes ago

  @EE My DM is getting stuck in an automated loop. I am abroad in Australia with an account bar on my SIM - outbound calls/SMS fail and I can't clear my voicemail. I have already tried speaking to your agents over the phone but none have been able to help

• 
  Will Wright (@WillWri36918764) reported 9 minutes ago

  @EE when are you going to sort my internet! It doesn't work! Since January, you're a joke

• 
  Stuart Williamson (@ellakerris) reported 10 minutes ago

  @EE @Atkinsc1993 @ee of course there is some confusion, thats because you are scammers that dont want to give away **** all

• 
  Steve Williams™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 👻 🌲 (@stevewill26) reported 14 minutes ago

  Heads Up! I have finally seen sense, and ditched @EE , for my Broadband, which was costing me £50 per month, for a very slow connection. Certainly not the "UK's Best Network". I have a final bill for £44, just received, but @EE have passed it onto debt collectors, demanding £59.

• 
  Edfen19 (@edfen19) reported 18 minutes ago

  Why are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK

• 
  Paul Bird ⚒ (@pbird40) reported 20 minutes ago

  @EE why is the mobile data coverage so bad in Clacton on sea ?

• 
  Lisa Lewendon (@little_lisa85) reported 21 minutes ago

  @EE Can you tell me if my WiFi is down in Lowestoft

• 
  oldknitwit (@oldknitwit) reported 23 minutes ago

  @Hepworthclare @EE Oh dear! This is dragging on for you. Hopefully you’ll get a resolution soon.

• 
  🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported 30 minutes ago

  @EE To think, I have to call you just to reset or refresh my data, because your network is crap! Mind you, 2 weeks ago I had to refresh my data, because the network service is crap! Do better EE!

• 
  Martin Elliker (@MartinElliker) reported 33 minutes ago

  @EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time off on was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩