EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Mitcham, Croydon, Wandsworth, Southwark, Epsom, Westerham, Caterham, Warlingham, Bromley, Purley, Redhill, Orpington, and Reigate.

City	Problem Type	Report Time
Mitcham	Internet	24 hours ago
Croydon	Internet	3 days ago
Croydon	Total Blackout	4 days ago
Wandsworth	Internet	4 days ago
Croydon	Internet	9 days ago
Southwark	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 2 minutes ago from Bromley, England

  Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

• 
  Kevin Nolan (@knolanuk) reported 8 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Jamie (@JamieSenitt) reported 14 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Yang Xu (@bostoed0624) reported 15 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  Rubén Taluja (@Robinhio84) reported 23 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Matias Cervi (@Tute) reported 25 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  PapaQ69 (@AddicksGlenn69) reported 25 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  Lucy Callis (@lcallis) reported 25 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Ewan Stevenson (@EwanJStevenson) reported 29 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  Agustin Pesciallo (@agustin) reported 30 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Dave Ahern (@CorkGourmetGuy) reported 30 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Craig Williams DJ (@craigwilliamsdj) reported 35 minutes ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 39 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 41 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Tony Wiseman (@tonywiseman1976) reported 42 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Ravi Dheer (@RaviDheer) reported 47 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  James Gill (@JamesGillComedy) reported 48 minutes ago from Bromley, England

  Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

• 
  Ewan Stevenson (@EwanJStevenson) reported 55 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Marein Overbeeke (@marein_marein) reported 58 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  Laura Hay (@Laura11389) reported 59 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stephen wilson (IFS turbo) (@WilsonValet) reported 8 minutes ago

  @EE Hi. My PS5 controller had developed a fault. I can’t seam to get in contact with anyone to find out about a warranty claim? Can anyone help.

• 
  Stephalopolas (@stephstroud46) reported 9 minutes ago

  My grandfather has been having an issue with EE since February of this year & has been repeatedly fobbed off & is still being charged for a tablet & sim, which he returned as received, that has since been lost in transit, despite having proof of postage! @EE

• 
  Callum Lapper (@Lapperrr) reported 10 minutes ago

  @EE is quite literally the worst company I've ever dealt with their customer service absolutely stinks ,they scam loyal customers aswell 👍🏻

• 
  Teds (@Tedtalks13) reported 10 minutes ago

  @EE hey I’m not getting some calls and text the callers are saying they rang it’s only the **** show sla in banks products that seem to get through ******* sort in @MarcAllera else I’ll snip your line into USA

• 
  Declan McGuinness (@DeclanMcGuinne3) reported 11 minutes ago

  @DerekAllan61 @EE Hi Derek try Mozillion they piggyback on EE just don’t have 5G Stand alone (5G+) but isn’t the end of the world, I ordered a iPhone through them and the service has been top notch 👍🏻

• 
  Stu (@Teddybear55150) reported 13 minutes ago

  @EE Can’t be that concerned or you wouldn’t have a 45min wait time to speak to someone or just get fobbed off with a cheap AI bot that just repeats the same questions. Very poor

• 
  Ryan Messer (@RyanMesser23) reported 13 minutes ago

  @EE I’m unable to update my address it just says “We can’t show your address here right now Please come back later when we’ve fixed things” Is there a known issue??

• 
  Tabs (@tabadash) reported 18 minutes ago

  @EE Ok thank you. Unfortunately I'm unable to do that. Is there no way to get to customer services through a text-based channel instead?

• 
  humorousfunnybone (@abracadab1304) reported 20 minutes ago

  For all the British “knowledge” prowess, they can’t get their websites right - BA, EE, BT - all garbage! Complicated nonsense that just doesn’t get the basics right. Trying to get hold of customer service is a whole different ballgame. Yeesh! @British_Airways @EE

• 
  Catherine Pengilly (@pinguigloo) reported 20 minutes ago

  @EE It’s a moto E13 I think but it’s no good trying to guide me through it as I’m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her