EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Wandsworth, Beckenham, Orpington, Leatherhead, Thornton Heath, Redhill, Fulham, Epsom, Purley, Kingston upon Thames, and Caterham.

City	Problem Type	Report Time
Southwark	Internet	9 hours ago
Croydon	Internet	13 hours ago
Southwark	Wi-fi	20 hours ago
Croydon	Total Blackout	1 day ago
Southwark	Internet	4 days ago
Southwark	Total Blackout	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Lawen Lawko Karim (@LawenLawko) reported 7 seconds ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  Ewan Stevenson (@EwanJStevenson) reported 2 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Dan Taylor (@danthomastaylor) reported 4 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  Marein Overbeeke (@marein_marein) reported 7 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  Veena Patel (@VeenaPa42103967) reported 9 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Ewan Stevenson (@EwanJStevenson) reported 10 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  TricolorGav (@gauravleo7) reported 12 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  PapaQ69 (@AddicksGlenn69) reported 22 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 23 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Dave Ahern (@CorkGourmetGuy) reported 33 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 40 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Mark S (@whiskey_soaked_) reported 44 minutes ago from Camberwell, England

  @England @BukayoSaka87 @EE Now replace **** for brains Southgate

• 
  Lucy Callis (@lcallis) reported 46 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Andrea Gillis (@angegillis) reported 49 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  PapaQ69 (@AddicksGlenn69) reported 49 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  CharlieH 💙 (@MissCharlesV) reported 50 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Joe Wadsack (@vinesack) reported 55 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  Agustin Pesciallo (@agustin) reported 55 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Yang Xu (@bostoed0624) reported 56 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  PapaQ69 (@AddicksGlenn69) reported 58 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonathon Lilley (@JonathonLi86969) reported 2 minutes ago

  @EE I need to contact you regarding billing. I can't talk on phone due to anxiety, but the app doesn't work!

• 
  RaSHiDa (@ItsOnlyRash) reported 3 minutes ago

  @EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?

• 
  Steveo (@SteveA39845825) reported 3 minutes ago

  @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

• 
  Simon Patterson (@denkmit) reported 3 minutes ago

  @EE my mobile data has stopped working while roaming, your AI chat function is useless, and when I try calling customer support on either 150 or the other number I get a message telling me I've 'restricted these types of call.' What now?

• 
  Gordon Murdie (@GordonMurdie) reported 4 minutes ago

  @EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.

• 
  sarah (@sarahLouise457) reported 5 minutes ago

  @EE frustrating when I can’t get any 5G whilst I’m on holiday park in the uk. I been waiting for an important phone call but no 5G means no phone signal. My husband phone is O2 and that works full 5G.

• 
  Rachel Bridge (@rachelbbridge) reported 10 minutes ago

  @grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 15 minutes ago

  @EE That’s no good I can text and it wants me to respond to texts that I get. I’m exasperated you have a horrendous use case for you users specifically geared to less people on the phones help customers. Disgraceful

• 
  Nelly - @thebaines.bsky.social (@thebaines) reported 15 minutes ago

  @EE We tried an option where we have slight increase and installation was due, but even keeping the same it still said installation was required. We did have teething issues when we originally installed so wouldn't want a repeat and are confused as to why it even comes up...

• 
  Bryan Pinto (@bryanp247) reported 16 minutes ago

  @EE got lots of problems with my internet connection when i am out and about besides being on full data plan i now see my mobile data is switched off very unhappy with EE as I can no longer call you to sort it