EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Wandsworth, Beckenham, Orpington, Leatherhead, Thornton Heath, Redhill, Fulham, Epsom, Purley, Kingston upon Thames, and Caterham.

City	Problem Type	Report Time
Southwark	Internet	3 days ago
Croydon	Internet	3 days ago
Southwark	Wi-fi	3 days ago
Croydon	Total Blackout	4 days ago
Southwark	Internet	6 days ago
Southwark	Total Blackout	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Lucy Callis (@lcallis) reported 6 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  CharlieH 💙 (@MissCharlesV) reported 6 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 11 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Walee (@thebrownmayn) reported 13 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Adrian Bradley (@adebradley) reported 16 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 20 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Veena Patel (@VeenaPa42103967) reported 21 minutes ago from Croydon, England

  @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

• 
  Cheryl Cavanagh (@xchezzacx) reported 23 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  Dell Smith (@HowardDellSmit1) reported 24 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Shannon/Sharon (@duffshan) reported 26 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 29 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Steve N (@stevejax2003) reported 31 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 36 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  The Big Bakes (@TheBig_Bakes) reported 40 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Lucy Callis (@lcallis) reported 45 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  Jon Turner (@jon_turner276) reported 45 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  Chris Mason (@cmaso21) reported 50 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 51 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Olga (@olgabudimir) reported 54 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Matthew Sexton (@matt_sexton) reported 55 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Scott Speight (@scottspeig) reported 6 minutes ago

  @andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.

• 
  ChrisM (@chrismaddison74) reported 9 minutes ago

  @EE android app is still down. Website keeps taking you to the app and the app doesn't work. Put your prices up by extortionate amounts and nothing works #ripoff prices.

• 
  Wesley Damian Woolfall (@woolfall56163) reported 12 minutes ago from Lymm, England

  Hi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?

• 
  Sally Finestone (@SallyFinestone) reported 15 minutes ago

  @EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.

• 
  Chris Capitale (@chriscapitale) reported 16 minutes ago

  @EE be a champ, buy @O2 and invest in their network

• 
  The REAL Ric Jones (@brakusmc) reported 17 minutes ago

  @EE can you tell me how I can cancel my recent sim-only renewal please? I moved to a capped-speed plan (was on uncapped) and it's absolutely rubbish even for normal browsing

• 
  Sandie Scrivens (@SandieScrivens) reported 18 minutes ago

  @EE I have had an online chat followed by a long phone call and each time, I am back a further step and my bill has gone up instead of down. I have raised an online complaint so hopefully someone will find out what is going on.

• 
  Neil Davis (@neiltheshaker) reported 18 minutes ago

  @EE you sent me an order confirmation email and a plan confirmation email last Friday but apparently my order didn’t complete. Still not responded to my complaint about this and your previous response on here was also dreadful. UK’s best mobile network? Absolutely unbelievable!

• 
  prettyboy~~ (@limitiskii___) reported 18 minutes ago

  @Abdulqowiy_ @EE bro wtf

• 
  TankMatt and 452 other people (@tank_matt) reported 18 minutes ago

  @EE I will put it here. I can’t call and get told to use the relay app because what don’t work due to the issue Im having