EE

EE Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 02/11/2026 13:15

February 11: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, London, Wandsworth, Coldblow, Dorking, City of Westminster, Epsom, Croydon, Kensington, West Wickham, Fulham, Hounslow, Richmond, Bromley and Purley.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomWandsworth Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Wandsworth, England

    @EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!

  • coffeemadman Jonathon Greenhow (@coffeemadman) reported from Lambeth, England

    Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.

  • Will_Lintern Will Lintern (@Will_Lintern) reported from Eltham, England

    .@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before

  • Stueypot Stuart Ions (@Stueypot) reported from Croydon, England

    @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

  • PantevPlamen Plamen Pantev (@PantevPlamen) reported from Merton, England

    That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE my phoned not working again 2nd time this week

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • Will_Lintern Will Lintern (@Will_Lintern) reported from Eltham, England

    .@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏

  • CkCharika charika kiriwandala (@CkCharika) reported from Camberwell, England

    @EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.

  • HavocTechie Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, England

    @Mythic_Beasts @EE Funny enough both ISP involved with the issue are big players in the game for leaselines. Both attend UKnof

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

  • MistaLorraine Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • Will_Lintern Will Lintern (@Will_Lintern) reported from Eltham, England

    @EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • IRONSBREW Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • RichCroft87 RichieRich ✌🏻💚 (@RichCroft87) reported from Croydon, England

    @EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent

  • HavocTechie Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, England

    Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6

  • eugeniearrow eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • KellyKilner Kelly Kilner (@KellyKilner) reported from Lambeth, England

    Customer service versus transactional sales service. There’s a difference. @EE poor show EE

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SlowPsycho SlowPsycho (@SlowPsycho) reported

    @EE Bob, As previously mentioned, I am helping an elderly and infirm contract customer of yours as her existing handset is failing. Same number, same contact, just need a sim so I can use her existing handset and sim to sim swap. How can an MVNO like Tesco manage it but not EE (1/)

  • petermaclaren1 peter maclaren (@petermaclaren1) reported

    @EE I was at Wembley on Saturday saw EE sponsored them so though I would get access to Wi-Fi as I’m a customer, I was wrong no access to Wi-Fi so why not ?

  • Olivia158 Olive 💙 🇺🇦 (@Olivia158) reported

    @EE Your Customer Service is horrendous. I called up for an upgrade and they couldn't care less if I left the network. I've been with EE for over 20 years when it was One2One & then T-Mobile! Bye bye. Hello @TheO2

  • GAMERELITE1234 Callum Mcdonald (@GAMERELITE1234) reported

    @EE hiya my issue is happening again could you reply back to my dm

  • MrWMoustache MrMoustache (@MrWMoustache) reported

    @EE hey. I just had a text from “unknown” asking me to restart my phone this is it “Great news! We've updated some of your network settings, please restart your phone to make sure it's up to date”. From you?

  • DavidMilesOranj David 'Orange' Miles (@DavidMilesOranj) reported

    @EE @twinklevic77 I think EE are being dishonest if they are not offering the best offers to their existing customers. Why should an existing customer have to put themselves through the stress of calling in. #dontourcustomersrollover

  • MusicMoofie ✌🏻Gary/Gawy aka Moofie✌🏻 (@MusicMoofie) reported

    Having quite a few issues with @VodafoneUK this morning. WiFi radio buffers a bit as using my phone as a WiFi hotspot. I’ll be glad when I can join @EE and stop this unreliable nonsense

  • butnevergreen tomate rouge (@butnevergreen) reported

    @EE I have always bought a £10 top up. Now the website is saying I need to setup a direct debit. I don't use my phone enough for that. Can you help?

  • ChrisMeehan87 Chris M (@ChrisMeehan87) reported

    @EE Awful coverage at my current address despite living in the epicentre of a massive development in Bristol a huge city in England... can barely make a phone call...

  • deadheaddraven DeadHeadDraven (@deadheaddraven) reported

    @EE I have been treated like garbage by your company! Whether on purpose or via sheer incompetence, I can not tell, But what I do know is that EE are completely incapable of performing even the simplest of tasks All I wanted was to upgrade my fibre package