EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Croydon, Reigate, City of Westminster, Caterham, Hammersmith, Southwark, Hounslow, Wandsworth, Redhill, Coulsdon, Mayfair, Greater London, Kensington and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
||
| Reigate |
Internet | |
| London |
Internet | |
| City of Westminster |
||
| Croydon |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Linzie Hunter
(@linziehunter) reported
from
Camberwell, England
@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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pavlin yankov
(@paulondon666) reported
from
Lambeth, England
@EE Good morning. Why have you suspended my Pay as go service ?
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CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2
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gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
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Gavin Wrigley
(@pheauteau) reported
from
Hammersmith, England
@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Jones
(@leejones90) reported
from
Stockport, England
@EE what’s the number for customer service? I want to cancel my contract.
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Suse Morse
(@realSuseMorse) reported
@OpenreachHelp Same here, with @EE they’ve pushed the problem to you. Told to go fibre, you didn’t check the line first, now I’m without the internet and phone! Thanks guys! Using my mobile phone to source another provider, this is totally unreliable
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Waggers
(@Garethwagstaff2) reported
@EE Unfortunately @VodafoneUK are appalling with customer service complaints.
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carrie winter
(@CarrieWinter83) reported
@EE What’s going on I’ve had no signal all week? Can’t make or receive texts or calls. I did a Facebook post last night asking if others were having issues and lots in my city are effected. Can’t see family now I cant ring them!
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Andy Allan
(@TathamAndy) reported
So would@you believe EE social media can’t talk to @EE customer services? A one hour type talk chat to customer services shows they have nil concern for a 84 year old visually impaired, hard of hearing widow they have left without a working phone by their incompetence
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cara bundy
(@bundy_bop) reported
@EE we’ve gone into tier4, today is not the day for internet service to go under
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Aduu Juma masudi
(@AduuJuma) reported
@jordfcs @EE Wow that’s ridiculous. I wish they would of just said from beginning that the phone is not in stock rather then being money greedy and over promising people. I was told it’s not in stock at my nearest store but when I popped in yesterday they said they have a lot of it @EE wtf
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Martin Roome
(@MartinKunRoome) reported
@EE hi there. I’ve just placed an order but it didn’t give me the option to add the employee discount to the sim only deal. Could you add it to the account please. If not could you cancel the order. Thanks.
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Neil Simpson
(@neilwjsimpson) reported
@shayari_82 @EE Must just be mine that they’ve cocked up then. Hours on the phone to support. Do you have a watch as well? Because I think that’s what’s causing an issue with mine.
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Neil Kelly
(@nedstarkelly) reported
@EE Hmmmm says no problems