EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Mitcham, Wandsworth, Epsom, Westerham, Caterham, Warlingham, Bromley, Purley, and Redhill.

City	Problem Type	Report Time
Southwark	Wi-fi	8 hours ago
Southwark	Wi-fi	10 hours ago
Southwark	Internet	12 hours ago
Croydon	Phone	1 day ago
Southwark	Total Blackout	2 days ago
Croydon	Phone	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  ✈️ B (@_beckid) reported 3 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 5 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Adrian Bradley (@adebradley) reported 16 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  James Meredith (@Jamesmeredith) reported 27 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  James Gill (@JamesGillComedy) reported 28 minutes ago from Bromley, England

  Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

• 
  Laura Hay (@Laura11389) reported 29 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Lawen Lawko Karim (@LawenLawko) reported 31 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  PapaQ69 (@AddicksGlenn69) reported 31 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  Jonny Pugsley (@jonathonfp) reported 33 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Andrew Pines (@AndrewRPines) reported 34 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Jamie (@JamieSenitt) reported 35 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Anna Trela (@TschesyaT) reported 36 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Kevin Nolan (@knolanuk) reported 36 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Ravi Dheer (@RaviDheer) reported 39 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Dell Smith (@HowardDellSmit1) reported 42 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Ronin Shaw (@RezxoShaw) reported 47 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Rubén Taluja (@Robinhio84) reported 50 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  James Meredith (@Jamesmeredith) reported 54 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  Matthew Barber (@Matt_Barber4500) reported 55 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Stephen Hines (@hines_stephen) reported 56 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported 3 minutes ago

  @EE please fix your data connection, because yesterday, couldn’t use my data!!!!

• 
  Katy Parkes (@KatyParkes) reported 4 minutes ago

  @EE No it’s still not working properly.

• 
  Matt Smith (@MattSmi07057745) reported 4 minutes ago

  @MarkyTalk @EE Not the twins, I’ll never forgive orange if they’ve wiped the twins

• 
  Charlotte Bailey (@CEBailey1) reported 6 minutes ago

  @EE Is there a problem with the eu passes? I purchased one hours ago and it is still not working

• 
  lucy barnett (@lucebarnett) reported 7 minutes ago

  @EE please advise how I can escalate my complaint. I have been on the telephone with EE today for over 2 hours and need a resolution

• 
  Lisa (@LisaLongshaw) reported 8 minutes ago

  @EE Hi. Is there a problem with checking data and gifting data on the EE App? All my lines are showing 0Gb of data available and I’m unable to Gift? Thanks.

• 
  Julie Kubiak (@JulieKubiak) reported 10 minutes ago

  @EE Sunday at 11.26 I went through the totally crazy process of ringing you, so I could verify my account, hang up and get a message that said you would ring me back within 15 minutes. Guess what? I’m still waiting and it is now 5:16 am the next day. My father is in a part of Spain where they have lost all Internet connection because of fires, I needed to amend my plan to call him (but your app wasn’t allowing me to change it) and I explained this in the ‘message’. No sympathy, no callback from EE. And don’t get me started on why if I have already made a call to you, I have to hang up, for you to then call me back. Once I’ve made a call to you I would rather sit and wait in a queue to speak to someone 😡

• 
  TouchSkye Designs (@TouchSkyeDesign) reported 14 minutes ago

  @EE any idea when you might fix the outages for your 5G/4G mobile home broadband in Southampton? 4G data works on my iPhone but my Home Mobile Broadband has been intermittent since yesterday, even worse today!

• 
  Friends Of The Stoop #COYQ 🃏 (@QuinsFOTS) reported 15 minutes ago

  @EE since Monday, I have used the text service as told only way to report issue. Everytime I get “ We are testing and all looks fine”’ reply from me Broadband speed is half of guaranteed speed, reply ASSISTANCE for further help, 3 days no help. Call to cancel to be told I will have to settle contract, even though you aren’t meeting your promises, never again

• 
  WithNibs (@WithNibs) reported 16 minutes ago

  @EE WHY IS THERE NO TOP OPTION IN MYEE APP? REALLY BAD DESIGN. WHO DOES THE THINKING THERE? FIRE THEM!