EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Epsom, Croydon, Wandsworth, Southwark, Westerham, Caterham, Warlingham, Bromley, Purley, Redhill, Orpington, Reigate, Coulsdon, Surbiton, and Kingston upon Thames.

City	Problem Type	Report Time
Epsom	Total Blackout	8 hours ago
Epsom	Wi-fi	17 hours ago
Croydon	Internet	18 hours ago
Wandsworth	Internet	1 day ago
Southwark	Internet	1 day ago
Croydon	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 2 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  Shannon/Sharon (@duffshan) reported 2 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  PapaQ69 (@AddicksGlenn69) reported 4 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  PapaQ69 (@AddicksGlenn69) reported 5 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 6 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Lawen Lawko Karim (@LawenLawko) reported 7 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  Ronin Shaw (@RezxoShaw) reported 10 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  petrolheadharry (@HarryHardy91) reported 21 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  Rubén Taluja (@Robinhio84) reported 27 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Olga (@olgabudimir) reported 30 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 31 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Lucy Callis (@lcallis) reported 31 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Dell Smith (@HowardDellSmit1) reported 34 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Ewan Stevenson (@EwanJStevenson) reported 40 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Ewan Stevenson (@EwanJStevenson) reported 41 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Lucy Callis (@lcallis) reported 42 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  ✈️ B (@_beckid) reported 54 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  James Meredith (@Jamesmeredith) reported 56 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Dan Dad 🔶 (@DanGinBrown) reported 57 minutes ago from Epsom and Ewell District, England

  @EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?

• 
  Craig Williams DJ (@craigwilliamsdj) reported 60 minutes ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart Smith (@Galaxy42_) reported 6 minutes ago

  If any company SELLS a product online, they should be legally forced into allowing customer to cancel online. Some people have terrible anxiety when it comes to making/reciving phone calls & those companies (like @EE) prey on those people.

• 
  Zee Palmer (@zeeplamer) reported 6 minutes ago

  @MissNads22 @O2 @EE claim to be the best network, if not because I have a broadband at home, people would have thought I live up in the mountains and had to go outside to get a network 😭

• 
  n (@nigsnooker) reported 6 minutes ago

  @NallaBalu67 @EE The signal with EE is bad everywere in the uk and they arent really helpful going forward to sort it id get another supplier if i was you

• 
  Dale (@gde_dale) reported 8 minutes ago

  @EE Because the hotspot appears to be from someone's home router, and I'm not sure they are aware someone else could be using their phone line to get access to ee public network services

• 
  EE X Support (@EExsupport) reported 10 minutes ago

  @rolandbullivant @EE Hi Roland, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.

• 
  Kay Griffiths (@kayleighnikita) reported 15 minutes ago

  @STEVEOLUCKY7 @EE They told me it’s been fixed but I still have no signal 🙄 my contact is up for renewal soon so I might look at other networks.

• 
  Victor (@0Vicmat) reported 17 minutes ago

  DPD deliveries are so impractical. @EE you need to offer an in store collection option! Delivering large orders during work hours when people arent home doesnt work, especially since DPD doesnt let you pick a day after 5 days. Theyve already failed a Saturday delivery today 😤

• 
  Simon (@Simon_McNair) reported 17 minutes ago

  @lebara customer service isn't a patch on @EE but it's too late to change now. I wonder if, in a years time, I'll be moving back to EE.

• 
  Richard Baker (@BakeronBusiness) reported 19 minutes ago

  @EE So internet sorted - the email advising me to connect arrived this evening (18 hours after broad and went off). But…my home phone is disconnected. It’s not an internet phone & never has been, and the whole point of switching to EE was to maintain a landline…

• 
  mi manca Sanremo 🎶 (@missingSanremo) reported 20 minutes ago

  . @O2 I keep using your bad network due to priority and it's been weeks that it won't let me even access it. I called your customer service repeatedly and they have no idea what's going on. I'll give it 2 more days and then my husband, parents and I will switch to @EE