EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Epsom, Croydon, Wandsworth, Southwark, Westerham, Caterham, Warlingham, Bromley, Purley, Redhill, Orpington, Reigate, Coulsdon, Surbiton, and Kingston upon Thames.

City	Problem Type	Report Time
Epsom	Wi-fi	4 hours ago
Croydon	Internet	6 hours ago
Wandsworth	Internet	15 hours ago
Southwark	Internet	21 hours ago
Croydon	Internet	2 days ago
Croydon	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 1 minute ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 1 minute ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  AA Ron 🖤 👟 (@Munden87) reported 2 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  Rubén Taluja (@Robinhio84) reported 2 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Dave Ahern (@CorkGourmetGuy) reported 2 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  James Meredith (@Jamesmeredith) reported 5 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  James C Green (@jamesCgreen93) reported 8 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 14 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  TricolorGav (@gauravleo7) reported 15 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Sam Tucker (@samgwentucker) reported 21 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  Matias Cervi (@Tute) reported 24 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  Dell Smith (@HowardDellSmit1) reported 29 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  The Big Bakes (@TheBig_Bakes) reported 33 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

• 
  Linzie Hunter (@linziehunter) reported 33 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Matt Bond (@MattBondVocal) reported 38 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Jenny Sanders (@gothtink696) reported 42 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Olga (@olgabudimir) reported 44 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Marein Overbeeke (@marein_marein) reported 45 minutes ago from Bromley, England

  Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 58 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Ravi Dheer (@RaviDheer) reported 59 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  simon withers (@KalEl_WBS) reported 2 minutes ago

  Why is it on iOS there’s no ui change to say you’re on 5G+? @EE & @VodafoneUK both say they have 5GSA or ultra 5G but you never know if you’re connected to that and not just the normal 5G.

• 
  Ian (@ianMM) reported 2 minutes ago

  @EE whats going on with the phone signal in the Haggerston area of east London? no 5G and it cuts out constantly

• 
  OMG Beardd (@OMGBeardd) reported 6 minutes ago

  @MMKUK1 @Ofcom @EE Take the issue back to EE and not waste your time with a social media worker for Ofcom. Escalate through the correct channels and take it to the ombudsman if you need to. They will review the issue and demand a resolution from EE if they feel EE haven't been fair.

• 
  Json (@Stuff1646) reported 8 minutes ago

  @sarkeycockney @EE They have done that on purpose to spin the wheels on ice so you won't get nowhere, If you're still getting nowhere with this clown show of a provider then best contacting Citizens advice and going down that route to have it solved, I think.

• 
  Kay Griffiths (@kayleighnikita) reported 11 minutes ago

  @STEVEOLUCKY7 @EE They told me it’s been fixed but I still have no signal 🙄 my contact is up for renewal soon so I might look at other networks.

• 
  Avril Newman (@AvrilNewman9) reported 11 minutes ago

  How many elderly R victims of #financialabuse by telcos like @EE & have money being debited every month for services they’ve been upsold by nefarious sales teams that they never use? It happened 2 me and I bet it’s happening 2 your gran 2. Check in with your elders #grubbythieves

• 
  Zee Palmer (@zeeplamer) reported 11 minutes ago

  @MissNads22 @O2 @EE claim to be the best network, if not because I have a broadband at home, people would have thought I live up in the mountains and had to go outside to get a network 😭

• 
  Richard Baker (@BakeronBusiness) reported 12 minutes ago

  @EE So internet sorted - the email advising me to connect arrived this evening (18 hours after broad and went off). But…my home phone is disconnected. It’s not an internet phone & never has been, and the whole point of switching to EE was to maintain a landline…

• 
  🅿️ (@Imran999_Khan) reported 16 minutes ago

  @EE I’ve already taken action by putting in the complaint. It’s EE’s duty to investigate and inform me of the outcome. You closed the case, you can re-open it and get back to me.

• 
  Hazard Hyena (@hazardhyena) reported 17 minutes ago

  @TheBeardedNardo @EE Honestly this is very poor business practices as a company and makes even me question how legitimate as a company you are you should be prioritizing your customers over anything else and working with them to find a solution this is poor business practices