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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 12/09/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: London, City of Westminster, Croydon, Caterham, Hammersmith, Southwark, Hounslow, Wandsworth, Redhill, Coulsdon, Mayfair, Greater London, Kensington, Purley and Beckenham.

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City Problem Type Report Time
United KingdomReigate Internet
United KingdomLondon Internet
United KingdomCity of Westminster E-mail
United KingdomCroydon E-mail
United KingdomCaterham E-mail
United KingdomHammersmith Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • BenHop Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • PhilHutchins91 Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Camberwell, England

    @EE Data speed is very slow sometimes less than 5Mb/s

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • bosswhitta David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • IfrazNazir Don (@IfrazNazir) reported

    @EE I'm paying high prices with your company but the level of customer satisfaction has dropped.

  • Aishy__ Aishah (@Aishy__) reported

    @EE hi, there's something wrong with my calls - I can't make calls or receive calls. I've received a new sim card from you but the problem is still persisting. Please can you help?

  • TornShaun Shaun Cornforth™ (@TornShaun) reported

    Fuming with @EE! I pay £80 a month yet my calls drop out constantly! Just spent 20 mins waiting to speak to someone for the call to drop out! Such bad horrid service!

  • missyjay07 Mé . li . ssa (@missyjay07) reported

    @EE Good afternoon Peter, hope you’re good. As working from home 5 days a week, I’ve been struggling with the quality, in my particular area. Haven’t really used the mobile elsewhere. The same awful quality is happening with the use of my fathers mobile.

  • SlabHardcheese Slab Hardcheese (@SlabHardcheese) reported

    @EE I left EE two weeks ago but new network has poor coverage in my area, but EE now tell me I cannot come back and open a new account for 30 days. Why is that?

  • PPap43437399 PPap (@PPap43437399) reported

    @EE I am a new customer and have a question that isn't in the FAQs. Who can I speak to about this?

  • _TheeArtist Seamoss Mama 🍒 (@_TheeArtist) reported

    @AcesizOfficial_ @EE Can’t be worse than @O2 I have to put airplane mode off and on just to get signal 🥴

  • Esage64 sage (@Esage64) reported

    Been wanting to cancel my contract for the past month @EE, shock whenever I call I go through the options and I’m put on hold/qued for ages and can’t get hold of anyone.

  • VikiCarter_ viki (@VikiCarter_) reported

    @EE only ever get responses when I tweet. Been waiting for someone to come out and fix WiFi (which hasn't been working since June) but heard nothing

  • HorsePowerImage Rob Glover (@HorsePowerImage) reported

    Absolutely no signal on @ee in Brayton #selby can’t do anything… no calls text or internet