EE

EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 01/17/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: London, Sevenoaks, Hounslow, Hammersmith, Mitcham, Wandsworth, Bexleyheath, Croydon, Southwark, Richmond, City of Westminster, Fulham, Purley, Bromley and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomSevenoaks Phone
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • Raineywhufc ⚒Rainey Ripley⚒ (@Raineywhufc) reported from Eltham, England

    @EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • Jrake93 Jake (@Jrake93) reported from Croydon, England

    @manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • therealgavinm Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • KarenSm68145774 Karen Smith (@KarenSm68145774) reported from Camberwell, England

    @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

  • nicholasburlin Nick Burlin (@nicholasburlin) reported from Kingston upon Thames, England

    @EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!

  • HelendixonHelen Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • HeadshotsDaniel Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England

    @malmborg Damn it... I thought that was bound for an @ee billboard!

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @VodafoneUK @EE 12 days still have the same issue....

  • quocdang Quoc (@quocdang) reported from Camberwell, England

    @colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • krisdunning2015 Kris (@krisdunning2015) reported

    @EE I’ve had this number far too long. If I was to change number I would also change network. This isn’t the first time something like this has happened

  • M4N5O Ahmed Mansoor (@M4N5O) reported

    @EE network issue with data and the network.

  • ProudMixedDJJ DJ (@ProudMixedDJJ) reported

    During lockdown @EE gave me a SIM card that didn’t work & I was put to level 2 technical team 6 time with promises of call backs. The issue was finally sorted so after not having a phone for 5 months I was told I’d be credited 5 months. But instead they’ve used debt collection.

  • ChiocciMike Mike Chiocci 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇹💛💙 ❤🤍 (@ChiocciMike) reported

    @EE We weren't were told how to add it to the account to begin with, that was the issue.

  • Seano8423 Sean (@Seano8423) reported

    @O2 It's been terrible in the whole area for years!! Should be pretty good on an industrial zone. Other networks have no problem. You should be ashamed of yourselves when you say your the UK's no.1 network service. Think I might have to try @EE

  • ColbeConsulting Colin Anderson (@ColbeConsulting) reported

    @RebekahSwan2 @EE Vodafone down at ours for us Rebekah. I spent quite a while on a web chat with them yesterday. It seems we are making it up as their system says we have full signal...

  • RebekahSwan2 Rebekah Swan (@RebekahSwan2) reported from Ramsbottom, England

    What is going on with the @EE service? Nothing for 3 days! No communication either.

  • lawlyngrant73 🏴󠁧󠁢󠁳󠁣󠁴󠁿lawlyngrant (@lawlyngrant73) reported

    Got to say if there is something wrong with your coverage tweeting @ee is a good idea, there customer service is pretty good :)

  • TriggerMort1s Trigger Mortis (@TriggerMort1s) reported

    @EE @LFCNuMbEr6 You're not alone, my @ee has been down for weeks. Mad how the billing system still works. 😐

  • Linzie86 lindsieanne (@Linzie86) reported

    @EE I took my phone into EE shop it was sent away to be repaired I have paperwork saying minor general wear & tear they called today, motherboard is faulty but because the back glass now apparently has been broken it voids warranty and it can't be fixed!!.