EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Southall, Southwark, Hounslow, Croydon, Brentford, City of Westminster, Wandsworth, Beckenham, Hammersmith, Sevenoaks, Mitcham, Bexleyheath, Richmond and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Jason Fey
(@fey_jason) reported
from
Bexleyheath, England
@EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Josephine Bakah
(@BakahJosephine) reported
from
London, England
@EE pls put a stop to the snake Ad. It's horrible and traumatising.
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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Mark S
(@whiskey_soaked_) reported
from
Camberwell, England
@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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MazDOz 💙🏴☠️🚭♍♀️💯
(@OzmaLionheart) reported
from
Camberwell, England
@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fatal
(@NNathanred1) reported
@JamsterPC @LanttuX @EE Whole of EE is down it’s happening to me aswell
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⭐️⭐️⭐️Gem ⭐️⭐️⭐️
(@gem_louise23) reported
@EE wifi down again not the first time it’s been happening often lately and is never fixed till the next day.
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Maurice Childs 🇪🇺💙 ¯\_(ツ)_/¯
(@_moocha_) reported
@EE Your Broadband is down nationally You could do with a Nightshift to keep your customers informed of the problem and progress in solving it
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Sarah Butcher
(@SarahButcher50) reported
@EE I guess it’s nationwide outage?? Been up last hour thinking it was my router and switching on and off!!!
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Will
(@Will_Little9) reported
@mtnsofscotland @EE @Ofcom You would need to raise a complaint with OfCom for them to investigate the poor speeds but with regards to the service being down they will only refund if it’s not sorted with 24 hours of it first being reported to them
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Karina daley
(@karinadaley91) reported
My @EE is down won't connect to my phone or tablets but my tv working 🤔
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Ben Barker
(@dbrb2) reported
Indications are @EE broadband is down nationwide since ~0120 today. Any chance of an update? No indication on your website things are broken, but they do seem to be, for some hours, for most of your users...
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Candy Treasure ACNH
(@CandyGiveaway) reported
@haighypoo @EE Rumour has it the whole country is down if your we
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Beggrammer
(@beggrammer20) reported
@Connor_Gardner1 @EE It's incompetence to the highest degree. They are a multi billion £ company, they should have people on hand for issues such as this 24 hours a day.
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Ⓜ️©Noddy 🇺🇦🏴😷🚔
(@Toytowner) reported
from
Westhill, Scotland
@EE broadband back after 150 mins outage here in God's own country... #EEdown