EE

EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 02/08/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: London, Dorking, City of Westminster, Epsom, Southwark, Croydon, Kensington, West Wickham, Fulham, Hounslow, Richmond, Bromley, Purley, Beckenham and Blackheath.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomDorking E-mail
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • Luis_AndresM Luis Andrés (@Luis_AndresM) reported from Richmond, England

    @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • anit3 Anit (@anit3) reported from Brentford, England

    Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

  • abikatldn Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • markjg65 mark garratt (@markjg65) reported from Camberwell, England

    @EE the mobile signal is very poor and sometimes non existent in SE24 currently

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Camberwell, England

    From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Clydebridge47 Clydebridge Station (@Clydebridge47) reported

    @EE Got the passcode working but now it needs to send me one to my phone, which I can't get as there's no signal to receive it. I can't get a new password, so I'm back at square one

  • sammyoafc sammy dixon (@sammyoafc) reported

    @EE you fixed the signal for me at work. And then 3 days on the trot no signal at home 😭 please sort it

  • StephanieAVFC Stephanie Orange 🍊 (@StephanieAVFC) reported

    @HammondmarkMark @EE I’m going to terminate my contract early with them as I have proof of all of this and I will happy take them to court at this stage . Shocking service and putting their customers at risk of danger overseas

  • LisaWat03478084 Lisa Watson (@LisaWat03478084) reported

    @EE I have package with ee to use aboard in ergot but its not working

  • cmw554 Chris (@cmw554) reported

    @EE Again Internet and tv problems, more issues in a few months with EE than we had with Sky for 25 years, would cancel immediately if I could. Absolutely appalling, every day a problem

  • StephanieAVFC Stephanie Orange 🍊 (@StephanieAVFC) reported

    @EE I’ve had enough and wish to make a complaint. Mt friend is trying to help but you refuse to discuss my account. Also refusing the bill payer any help for me

  • dinkypinkygirly Claire (@dinkypinkygirly) reported

    Leaving @EE in very short order. Local mast has been down for weeks, they've increased my bill by circa 60% & to top it off charged me nearly £4 for sending emoji reactions on text. Fabulous way of saying 'we don't want your custom'

  • griffonline CG (@griffonline) reported

    @EE No 5G data working at NE38 0BW area. Switch to 4g (on iphone 15) and it works fine. Put it back on '5g auto' and nothing. Status page claims no issues, so reported it via my account. Report claims it will be looked at within 48 hours. 48 hours is not very helpful.

  • swkhoo Dr Stephen Khoo (@swkhoo) reported

    Why are mobile networks all so rubbish in the UK? @threeuk, @EE They bank on about how great their 5G is, and yet with reasonable 4G signal it is still really, really slow and unreliable. Compare with Norway, where you can be in a remote tunnel up a mountain, or 50 miles off the coast and still get decent coverage.

  • Vicba1231 Vicba123 (@Vicba1231) reported

    @EE we have been struggling with our eetv since we signed up. It regularly breaks up and stutters and we cant use it. The app says that there isnt a problem. All apps work perfectly so can't be a connection problem. We turned the TV on today and there are no channels available