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EE Outage Report in Purley, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 11/01/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Caterham, Coulsdon, London, Sevenoaks, Southwark, Twickenham, Brentford, Hammersmith, Croydon, City of Westminster, Reigate, Kensington, Hounslow, Bromley and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCaterham Internet
United KingdomCoulsdon Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Wandsworth, England

    @EE Great Customer service from these guys. Very prompt response

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Camberwell, England

    Coverage a London Bridge is awful... @EE

  • eggwhisk Simon ~ 📱👔📹 (@eggwhisk) reported from Camberwell, England

    @dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜

  • LeeButterley utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • Will_Lintern Will Lintern (@Will_Lintern) reported from Eltham, England

    .@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before

  • owenden172000 Owenden (@owenden172000) reported from Hounslow, England

    @ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • CkCharika charika kiriwandala (@CkCharika) reported from Camberwell, England

    @EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.

  • Starnow1 John Townsend (@Starnow1) reported from Eltham, England

    Replacing sim only with a new phone - have 6 lines on one account with @EE and never missed a payment - not credit worthy for £43 per mth contract but can have £53 per mth contract #ripoff #annoyed #thinkingofleaving

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @EE stop sending me stupid demand notices I was told last month I owe nothing! Getting a bloody joke now!

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

  • Will_Lintern Will Lintern (@Will_Lintern) reported from Eltham, England

    .@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏

  • Will_Lintern Will Lintern (@Will_Lintern) reported from Eltham, England

    @EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • icaruskarin Joshua Van Der Sluys (@icaruskarin) reported from Brentford, England

    Was going to go Sim only, but damn the #Pixel3a is delicious, but I have to wait for it if only @EE could do a Pixel 2 for less than £50pm. Arrrgh 😭😭

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mimeartist mimeArtist (@mimeartist) reported

    @EE I’ve been on a support call already yesterday, and was told 20,000 people are experiencing this? Again, please direct me to a status page so I don’t have to keep having to have the same conversation telling me to wait 24 hours (again)

  • AndyDudley12 Andy Dudley (@AndyDudley12) reported

    @EE no service in Ringwood all morning

  • deadlyvices Scope Davies 🇺🇦 (@deadlyvices) reported

    @PaulbernalUK @EE Since I have been with Zen I have never had that experience. They're upgrading my network to 900Mbps in a week and giving me practically free landline services, all for £62/month. Overkill maybe for your relative but they have much cheaper packages.

  • fingers_pies_in Daler Singh (@fingers_pies_in) reported

    @RichardKeep3 @EE @SkyUK I wouldn't bother....sky mobile gives it large about 5G but it is so laggy and slow. 4G is faster....what a waste

  • rupertclash C L Λ S H (@rupertclash) reported

    @whydidfIy @EE Until a month ago EE was by far the best down here. Not sure what’s happened to cause it to be so awful. Have been with them (Orange previously) since 2003 without a problem but if this continues much longer, I’m out of contract and sorely tempted.

  • Lou06405925 Lou (@Lou06405925) reported

    @EE can you help. My monthly phone bill is meant to be £55 but nearly always is higher and my bills don’t really detail why. My last one was £63.03, (&2.92 was picture messaging) but where did £60.11 for the actual phone bill come from, month before was £62.97, can you help why?

  • thesupreezyyyy Supreezy (@thesupreezyyyy) reported

    @EE hi can't seem to access the internet anymore is ee down ?

  • valjean24601 Jack (@valjean24601) reported

    @EE Yup. My phone was iffy from the start, and despite contacting @EE straight away I got nowhere with customer service. Been with @EE for years and never had any problem. My new provider is half the price with a phone that works. More data and same calls and texts. No choice.

  • Clairealabdalla claire77 (@Clairealabdalla) reported

    @EE I can't top up my account online. I'm putting in the right CVC number but your system keeps saying it's not valid. Is your online top up down at the moment?

  • gaervell Henry Gaervell (@gaervell) reported

    @EE @EnglandFootball Would be nice to get some good customer service. Had a poor experience with your call centre tonight, with it topped off by getting answer that my query could not get resolved for 10 working days. Very frustrating