EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Hounslow, London, Hammersmith, Croydon, Horley, City of Westminster, Beckenham, Southwark, Thornton Heath, Wandsworth, Sevenoaks, Bromley, Banstead, Sutton and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2
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Ewan Stevenson ⛄️
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Cheryl Huggins MUA /Skincare Specialist
(@cherylhuggins) reported
from
Bromley, England
So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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Andrew Pines
(@AndrewRPines) reported
from
Camberwell, England
@EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.
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gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
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Anna Trela
(@TschesyaT) reported
from
Camberwell, England
@EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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Linzie Hunter
(@linziehunter) reported
from
Camberwell, England
@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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pavlin yankov
(@paulondon666) reported
from
Lambeth, England
@EE Good morning. Why have you suspended my Pay as go service ?
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Hulka
(@CharHulka) reported
@EE I knew that would be your response before I even hit send 😴😴😴 start waving off your customers EE. I hear sky is more favourable for pricing, customer service and loyalty 👋🏼👋🏼
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St Vincent
(@pedro188867) reported
@EE @OPPOMobileUK 14.4% increase on my EE Broadband 14.4% increase on my EE Mobile phone Been a customer since 2008 and you hit customers with this monstrosity of an increase SHAME ON YOU
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Bob150968
(@bob150968) reported
@EE @Dee_F88 She gave you a solution. Terminate her contract. You told her she would incur a charge. Now be open to is all. What solutions do you give. Give us an example
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EndsBowen
(@endsbowen) reported
@richardtorble @EE Exactly. There is a place for prices rises I get that but lucky I can afford it, but it’s excessive and extremely greedy. They are all *************** now. But don’t want to afford that for no better service or perks. So things will change when I can change.
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Dave Stevens
(@PakMeiSifu) reported
@EE last year you refuse me an upgrade. Wonder whether u will refuse me again (a loyal customer of 20yrs +, from the days of Tmobile) my free upgrade and change of tariff again?!
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Parle Patel
(@planetParle) reported
Totally apalled at @EE for their customer services for ordering a replacement sim. Ordered the sim a week ago, no clear idea of what's going on. Went to two stores, still really unhelpful. Why do I have 3 lines with you? And for so many years.
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Richard Torble
(@richardtorble) reported
@EE @endsbowen I don’t get this comment at all. It’s like saying “I’m going to kick you in the ***** but it’s ok because I’m telling you before I do it” I’ve been a broadband and phone customer for years and will absolutely be moving elsewhere.
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Christal Mighty
(@elogudbyegirl) reported
Not a happy customer, more ridiculous increases! 3months after taking out a contract for £35 p/m with @EE my bill increases by £3.26, I now get another email a year later increasing the bill again this time by a whopping £5.50. this takes my initial £35 to £43.76 p/m. 1/3
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Charlotte Hulka
(@CharHulka) reported
@EE Wow. That response of attempted justification is poor Jess. Maybe if you could actually get signal on the network your customers may start to understand. It’s down more than it’s up
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Phil Saunders
(@philsaunders101) reported
@EE the price increase your applying to contracts is ridiculous. What’s the point of a ‘contract’ if it can be changed at any time. I look forward to my expiry date, I’ll be looking elsewhere for sure. Shame, been with you for years, so much for customer loyalty.