EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Wandsworth, Southwark, Redhill, Epsom, Orpington, Reigate, Coulsdon, Surbiton, Kingston upon Thames, and Beckenham.

City	Problem Type	Report Time
Croydon	Internet	3 hours ago
Croydon	Internet	7 hours ago
Croydon	Internet	1 day ago
Wandsworth	Internet	2 days ago
Croydon	E-mail	4 days ago
Southwark	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Lucy Callis (@lcallis) reported 26 seconds ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Dave Ahern (@CorkGourmetGuy) reported 7 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Yang Xu (@bostoed0624) reported 8 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 8 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  Ewan Stevenson (@EwanJStevenson) reported 8 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Craig Williams DJ (@craigwilliamsdj) reported 10 minutes ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 17 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 21 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  ✈️ B (@_beckid) reported 24 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Stephen Hines (@hines_stephen) reported 29 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  TricolorGav (@gauravleo7) reported 31 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Rubén Taluja (@Robinhio84) reported 47 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 47 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 48 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  AA Ron 🖤 👟 (@Munden87) reported 50 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  Jon Turner (@jon_turner276) reported 50 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 52 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Mandyphin28 (@mandyphin28) reported 55 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Sutton Carers Centre (@SuttonCarers) reported 58 minutes ago from Epsom and Ewell District, England

  @EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 60 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hope is NOT a Strategy (@cunningstuntss1) reported 6 minutes ago

  @EE And the Broadband connection has just gone down again this morning. What is going on? This broadband service is unreliable. Every day, it goes down.

• 
  👨🏻‍💻 ⚡️ (@EadrictheWild) reported 11 minutes ago

  @TomTugendhat @O2 @EE Becuase partly we don't put enough masts In (5g requires them every 300 meteres in cities) and partly because there's 10 million people more using our phone network than in the official cencus

• 
  Sarah Dixon (@SiDix67) reported 12 minutes ago

  @EE Been through all of this. I am then directed to the App, using my data because I have no Wifi. New router and still no connection. You use AI Bots and close down technical support at 8pm. Frustration is not a strong enough term. I will be picking this up again later today.

• 
  Shauney Connor (@toryshaun) reported 13 minutes ago

  @TomTugendhat @O2 @EE Don’t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!

• 
  Jamie Wallis (@jamie_wallis) reported 14 minutes ago

  @EE @TomTugendhat I’m with EE in London Tom, rarely have issues. Live Greenwich, work Waterloo

• 
  Dan Bishop (@DanBish2332) reported 16 minutes ago

  @EE hi I have a new broadband provider and I was told when they took over the line it would cancel my EE one. How do I check thats actually happening as my EE broadband is still on and nothing showing on my billing. Need it cancelled otherwise im paying twice. Cheers.

• 
  ᴄᴏʟɪɴ ᴇɴɢʟɪꜱʜ (@ColinJEnglish) reported 17 minutes ago

  Dear @EE, why does my new fibre broadband installation not work all the time? It's down in the evening, early morning, and sometimes in the afternoon. Not every day but it is annoying.

• 
  Photo man (@ach59) reported 19 minutes ago

  @EE I’m not ‘having a spot of bother’ as you put it, I’ve got no internet- no TV, Alexa or Heating control - and no help from EE (so far)

• 
  dave mayfield (@scunnyplumbist) reported 21 minutes ago

  @wsmsteve @EE Me too.had BT not a problem.went to EE broadband it’s no where near as good

• 
  Alun Morgan (@Broomrig) reported 22 minutes ago

  @ee Why do you make it so hard to report a fault? Your mobile network in NE65 has been atrocious for the past few days. I have a business account with you and am currently unable to work. Please log the fault and restore service.