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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 03/12/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Croydon, Worcester Park, Hounslow, Wandsworth, Kensington, Southwark, Purley, Carshalton, Horley, City of Westminster, Beckenham, Thornton Heath and Sevenoaks.

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City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • siliconglen Craig Cockburn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@siliconglen) reported from Camberwell, England

    @EE Visit your site. Visit the flexible and customer centric o2 site. Then realise you are not so customer centric as you used to be. I like the idea of organising my contract my way.

  • Ant_RTW Ant (@Ant_RTW) reported from Bromley, England

    Rail delays wouldn’t be such an issue if there was consist phone signal on the track. I’m with @EE and I have loss of signal for 60% of my journey from #TunbridgeWells into London #southeastern

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

  • Beige29 DarkBeige (@Beige29) reported from Merton, England

    Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    @EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • ANOBRAINHOLLY holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • kevbeaumont1984 kev beaumont (@kevbeaumont1984) reported from Richmond, England

    @EE Still takes the piss though... if service providers can put a price up why can’t I just stop working overtime and put my price plan down! There’s no way you can justify this to you’re customers. Superdrug offer £20 everything unlimited... I’ll be off to them as soon as I can!! 🤘🏻

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog

  • geometric Geo (@geometric) reported from Kensington, England

    @lilsusie @henry_cuddles @EE @ThreeUK It’s not a bad network! Just doesn’t do what I want

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • adrian_pennelli Mr P (@adrian_pennelli) reported from Croydon, England

    So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • David25892 David (@David25892) reported from Lambeth, England

    @EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • ponkysue2 ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • Azer__Turan Azer Turan (@Azer__Turan) reported from Camberwell, England

    @EE @EE help me! I have a problem. I want to transfer My number at 3.February but stil have not. And has given a temprorary number but not active. I can not use #ee

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WhiteAssCloud aiden (@WhiteAssCloud) reported

    @EE for the love of god can your company fix my data roaming in different countries. I have already dm’d you

  • BoredFacebook Bored_of_Facebook (@BoredFacebook) reported

    @VodafoneUK You’ll investigate? Like you did last time and offer £20 credit to my account that then never materialised. Or how about the time I went in-store where you have signal boosters only to be told that it was my phone case obscuring the signal. Should never have left @EE

  • plumberboy16 plumberboy (@plumberboy16) reported

    @EE Please please please ... Can you deal with my 14 day return of a mobile phone . Fill out three online return forms. Phone nine times cant get though , called instore cant take phone back What can you do .. Terrible customer service the worst i have ever come across .

  • majikman50 alan bould⚽️⚽️⚽️⚽️⚽️⚽️⚽️⚽️⚽️ (@majikman50) reported

    @EE when is the 4g signal going improve around grimsby only getting 1-4mbps download. Been like it for a week?.

  • tempusvastum Ricardo (@tempusvastum) reported

    @jmcomms @EE @BTCare Yeh - never.

  • MikeMay44886145 Mike Maynard (@MikeMay44886145) reported

    @EE what have you done to your app, I use it on my tablet overseas on data, Ive just purchased a top-up total waste of money by the look of things. How do I use my tablet on data on your network?

  • kshalaz Katie Sharratt-Lambert (@kshalaz) reported

    @EE I've been told I can no longer use Prime smart benefit, 6 months before my contract ends. Not allowed access to the new smart benefits - frankly I think that's a scam. The selection I currently have access to are crap and useless to me.

  • Hammywheel HamsterWheel (@Hammywheel) reported

    @EE mobile broadband still not working, nearly a month you've been promising it will be "fixed in 16 hours". No updates. Won't let me cancel. Amazingly woeful service.

  • sophie_duck_ sophie duck (@sophie_duck_) reported

    @EE also your network has been down since Thurs, I can see from others EE is down across the UK, its improved a bit as it said no service when the WiFis off but now says 4G but when the WiFi is turned on it says WiFiCall but it only usually says that if Im in themiddle of nowhere

  • Dandayo Daniel Burningham (@Dandayo) reported

    Hey @EE I spoke to someone on your 150 number this morning and they appear to have closed my account. Web chat are not helping me at all and I now have no phone. Help?