EE outages and service status in Purley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Jun 14, 10:01 AM GMT+1.
- Internet (70%)
- Phone (15%)
- E-mail (6%)
- Wi-fi (6%)
- TV (3%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent EE outage reports came from the following cities: Croydon, Southwark, Wandsworth, Redhill, Epsom, Orpington, Reigate, Coulsdon, Surbiton, Kingston upon Thames, and Beckenham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
8 hours ago | |
|
Southwark
|
Internet | 4 days ago |
|
Croydon
|
Phone | 7 days ago |
|
Southwark
|
Internet | 8 days ago |
|
Wandsworth
|
9 days ago | |
|
Croydon
|
Internet | 9 days ago |
Nearby cities with recent reports
Community Discussion
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Laura Hay (@Laura11389) reported from Bromley, England@EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20
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Teresa Walsh ● (@teresaspost) reported from Merton, England@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England@EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me
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Mark S (@whiskey_soaked_) reported from Camberwell, England@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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Chris Mason (@cmaso21) reported from Lambeth, England@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandTime on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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Jamie (@JamieSenitt) reported from Kingston upon Thames, England@EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.
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Rizwan Ahmed (@RizKundi) reported from Blackheath, England@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England@EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY
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Matthew Sexton (@matt_sexton) reported from Croydon, EnglandFrustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...
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Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
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Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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Sutton Carers Centre (@SuttonCarers) reported from Epsom and Ewell District, England@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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pavlin yankov (@paulondon666) reported from Lambeth, England@EE Good morning. Why have you suspended my Pay as go service ?
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𝒥𝒶𝓎 (@JayRyd3r) reported from Bromley, England@I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!
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gillian nichols counselling (@NicholsGillian) reported from Kingston upon Thames, England@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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Steve N (@stevejax2003) reported from Eltham, England@EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Arthur Assendune 🇪🇺💙🇺🇦 (@ArthurAssendune) reported@TomTugendhat @O2 @EE Yes Tom, but the objective is to maximize profit NOT provide you with a functioning service. Golden rules of Capitalism: 1. Charge the maximum you can get away with. 2. Deliver the least you can get away with.
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Freddie M 🇬🇧 (@Freddie1985039) reported@EE Im sure they're aware of the problem as I received an SMS from EE a week ago, saying that they knew people were having problems connecting to devices like doorbells and they were looking into it, but heard nothing since. I'll call them tomorrow
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Micah Charles (@Charlie_Mate) reported@Kur7t @England @EE Lies. I’ve never seen a team win the league and still be ridiculed like you lot. Jokers
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Paul W (@PaulWoody69) reported@hughdankelso @EE Cancel the DD
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Conor Mccourt (@ConorMccourt12) reported@EE why are all my devices unable to connect to the internet all of a sudden? They keep getting DNS name configuration errors no matter how many times i reset/power off the modem i cannot get my ps5/switch 2 to connect to the wifi or even wired.
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Ben Jenkins (@benjenkins_ldn) reported@EE I’ve called to get my PAC. 9 years of loyalty destroyed. Shocking how careless you were with my account and the serious consequences of your actions have had on me. Can you direct me to how I provide a formal complaint?
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Iain (@iainfrichardson) reported@EE @robbopalmer Would have to agree my mother switched so she could keep her landline etc Awful setup, inept customer service!
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Adzter (@Adzter961) reported@England @EE For doing **** all constantly?
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Robert H (@RobertH1947) reported@TomTugendhat @O2 @EE On trains your only hope is to switch WiFi off and hope your roaming service kicks in.
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Adam Brown (@adamgbrown) reported@EE Hi, I need help but unfortunately can't DM you. You have dispatched a router which needs to be stopped. Our property is in legal dispute, spent hours on the app trying to resolve this, but you sent it anyway.