EE

EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 02/02/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, London, Wallington, Coulsdon, City of Westminster, Southwark, Orpington, Southall, Leatherhead, Fulham, Wandsworth, Redhill, Ashtead, Merton and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Phone
United KingdomLondon Internet
United KingdomWallington Internet
United KingdomCoulsdon Phone
United KingdomLondon Wi-fi
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @EE pls put a stop to the snake Ad. It's horrible and traumatising.

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • whiskey_soaked_ Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • BakahJosephine Josephine Bakah (@BakahJosephine) reported from London, England

    @ASA_UK pls stop the @EE ad with the snake. It's horrible and traumatising. Horrible!

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

  • OzmaLionheart MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • honeybouboule Antoine (@honeybouboule) reported

    @EE @mhairiblake Oh wow, so you are ignoring all my tweets purposefully. What a very poor customer service ! I guess I'll cancel my direct debit straight away and contact the Ombudsman then, since you are clearly refusing to do anything about issues your customers have with the level of service.

  • Tazfiend Sam Campbell (@Tazfiend) reported

    @EE Not such great stuff, when their answer is to cancel rather than honour the promises made. 😡

  • myspangles Sylvie P (@myspangles) reported

    @EE Who the hell cares about 5G when you can't even provide a decent signal - have been without signal for a week - ooh I lie had half an hour of a couple of bars yesterday...going to leave had enough of your lousy service.

  • LaurenceMacRory Laurence Macrory (@LaurenceMacRory) reported

    @VodafoneUK your service is rubbish and your organisation is a joke. I want out my broadband contract as no CS and no broadband all day! Not the first time either. I've got work to do! I'm going to change to @BT or @EE. Got to be better than you losers.😡

  • honeybouboule Antoine (@honeybouboule) reported

    @EE @mhairiblake How comes you're so reactive when there's an issue like this ? Your post-sales CS is appalling and you've been ignoring me for days now, responding to absolutely everyone but me. Same with the DMs. If I don't get anyone contacting me today I'll just cancel the direct debit...

  • MichaelJMcA Michael (Taylor's Version) 🦦🏳️‍🌈🇪🇺 (@MichaelJMcA) reported

    @EE Hello! May I ask if it's possible to get some help with an eSIM issue over Twitter please? I currently have no working SIM (so can't make/receive calls), and it's not convenient to get to a store today. Thanks!

  • richardjamesbo2 richard james bowles (@richardjamesbo2) reported

    @EE what is going on in the BA9 postcode are. 4 days this past fortnight and no signals indoors. It's pathetic. And your we are aware there's an issue message isn't good enough.

  • honeybouboule Antoine (@honeybouboule) reported

    🔴 Hey Twitter, what would you do when you can't reach your phone provider's CS line (or they eventually hang up on you), their social media team purposefully ignores you, their in-store staff can't help regarding an issue you've had for weeks ? Spoiler : it's @EE.

  • honeybouboule Antoine (@honeybouboule) reported

    @EE @freya_woolrich Hi Mark, I'd love for you to stop ignoring my DMs regarding a similar issue. Been trying to get in touch for 3 days and you keep ignoring me. Should I just cancel the direct debit and take my business elsewhere?!

  • ChristophDurney Chris (@ChristophDurney) reported

    @EE is it just me or is everyone getting connection issues today? I wanna watch Drag Race in work and it’s less fun when it stops every 5 mins 😢