EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Wandsworth, Croydon, Southwark, Tadworth, Catford, Beckenham, Bromley, Mitcham, and Caterham.

City	Problem Type	Report Time
Wandsworth	Total Blackout	7 hours ago
Croydon	Internet	2 days ago
Southwark	Internet	4 days ago
Southwark	Internet	4 days ago
Southwark	Internet	8 days ago
Croydon	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Craig Williams DJ (@craigwilliamsdj) reported 2 minutes ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  Cheryl Cavanagh (@xchezzacx) reported 3 minutes ago from Wandsworth, England

  Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 4 minutes ago from Bromley, England

  I can’t wait for November so I can move to @EE , sick of @VodafoneUK ‘s incompetent 4G data service. Non stop issues with streaming radio both download & upload. I don’t understand how difficult it can be to supply a decent 4G service

• 
  Tony Wiseman (@tonywiseman1976) reported 7 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Ravi Dheer (@RaviDheer) reported 8 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Andrew Pines (@AndrewRPines) reported 14 minutes ago from Camberwell, England

  @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

• 
  Adrian Bradley (@adebradley) reported 16 minutes ago from Croydon, England

  Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

• 
  Steve N (@stevejax2003) reported 21 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  gillian nichols counselling (@NicholsGillian) reported 23 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Niki Hutchinson (@nikihutchinson) reported 25 minutes ago from Wandsworth, England

  Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

• 
  Mandyphin28 (@mandyphin28) reported 26 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 27 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  T y k e (@tykeharvey) reported 28 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Hazel 🥸 (@BurnzyH) reported 33 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  James Meredith (@Jamesmeredith) reported 35 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  gillian nichols counselling (@NicholsGillian) reported 37 minutes ago from Kingston upon Thames, England

  The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.

• 
  Laura 🐐 (@Laura_Rads) reported 41 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Adrian Bradley (@adebradley) reported 49 minutes ago from Croydon, England

  @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 54 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  The Big Bakes (@TheBig_Bakes) reported 59 minutes ago from Wandsworth, England

  @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 10 minutes ago

  @JimBob1046620 @EE There is when you live in the countryside with no mobile service

• 
  Gavin Cook (@gjc_cook) reported 11 minutes ago

  @EE I’ll just cancel the direct debit and move Number elsewhere, you’ll be quick to contact me then 👌🏼

• 
  Singing Mary 💜 (@Longtallhel23) reported 11 minutes ago

  @LeilaniDowding @EE They’ve already withdrawn all landlines from military bases. When the internet goes down, they are lost.

• 
  michael seddon (@58g_ms) reported 15 minutes ago

  @EE what is going on with my issue with my hub not working and it being a ee. Issue !!

• 
  TheGreatCordwainer (@zombiestyled) reported 17 minutes ago

  @LeilaniDowding @EE Personal use satellite radios on their way. CB radio. Personal use batteries. Could be considetrd a backwards step, but copper line phones were never power free magic.

• 
  Neal (@wxmsmith) reported 18 minutes ago

  @EE please provide a contact link or phone number to discuss my mother’s account with you (I am on the account). Your website is no help

• 
  Philip Murphy (@PhilipMur3) reported 19 minutes ago

  @Amy_90_x @EE Scam calls, just don't take any notice of them and just block them, problem is older people might answer them

• 
  cliff cook (@cliffc100) reported 23 minutes ago

  @TheDealEnvoy @EE This applys to anyone from any company or organisation that sends you a one time passcode the genuine company will never ask for this code anyone doing is a scammer trying to access your account

• 
  Jules (@julesw1lko) reported 24 minutes ago

  Anyone had .@EE chop the phone line of an elderly relative without consent ? What did they do about it? @Ofcom any input ? I am absolutely raging that a 90 year old has had her phone line chopped (a number she’s had for oh, 60 years). And the customer service are not great

• 
  leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported 25 minutes ago

  @mk_hostile17 @EE Ok. Broadband then. That goes down in a power cut