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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 01/16/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: London, Mitcham, Wandsworth, Bexleyheath, Croydon, Southwark, Richmond, Hammersmith, Hounslow, City of Westminster, Fulham, Purley, Bromley, Beckenham and Leatherhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomMitcham Internet
United KingdomWandsworth Internet
United KingdomBexleyheath Internet
United KingdomCroydon E-mail
United KingdomLondon E-mail

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • Laura_Rads Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • issavibe95 Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HatteeHat Hattikins 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HatteeHat) reported

    Dear @ee and @O2 I’m counting down until I can change provider, AGAIN. Please sort the basics. So bored of hearing about 5G etc when every day I drive through areas which don’t even have a basic phone signal. It’s North Wales & N.Shropshire, not the moon.

  • twelfthdoc Twelve supports the NHS 💙 Fully vaccinated! (@twelfthdoc) reported

    I am so ******* mad. I was banking on this deal so that I could improve my internet speed, because @WeAreOpenreach are never ever going to upgrade my line to FTTP. I've been screwed over because @EE chose on a whim to deny me credit. Loyalty means nothing. SO pissed off.

  • kmh1314 mh131 (@kmh1314) reported

    @EE please help. My bro signed up in Sep for deal £12 pm SIM for 24 mths. Was told 1st payment wd be £17, which wd be refunded. Just got Oct bill & £17 taken out! He has 10yr old phone & just pays SIM. Please help.

  • DrChrisHingston Chris Hingston (@DrChrisHingston) reported

    @Elizabe39857817 @EE Vodafone works well at UHW and across S and Mid-Wales. Probably cheaper deals with companies that piggy back onto their network though.

  • AD1LLY 𝓐.𝓑 (@AD1LLY) reported

    @EE Who can I speak to in regards to me suddenly not getting any 5G? Has been fine for over a year and now no matter where I am or go, 5G never works. I’ve troubleshooted to no avail. Many thanks.

  • Chauffeur_Club TheChauffeur.Club (@Chauffeur_Club) reported

    @EE I placed a preorder and was terribly let down.

  • FxckBethaanyy Biff🔮 (@FxckBethaanyy) reported

    @EE So why was I promised 2 weeks, I don’t have an issue with waiting but being promised 2 weeks so I swapped colour to wait less is a joke, it’s been 21 days and I’m being told to expect it mid November

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    @ManLikeJJ @EE Glad I am not alone, seems to have trouble switching from 4G to 5G. I’ll try that next time I’m stuck on 4G.

  • mags_louise Mags (@mags_louise) reported

    @veggiekrays @EE I'm going too, had a bad experience with them before and have since heard some real horror stories, which made me realise I got off fairly lightly by not getting what I paid for and then having to fight for months to get my money back.

  • tazmaraz9 Tariq Sheikh (@tazmaraz9) reported

    @EE Aboustly cretins of a business. Expect you to pay for service they ain't providing and then threaten to disconnect you if you call every day to get the problem resolved. Avoid at all costs.