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EE outages and service status in Purley, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Purley, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received May 8, 12:55 AM GMT+1.
  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 11% Phone (11%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Wandsworth, Beckenham, Orpington, Leatherhead, Thornton Heath, Redhill, Fulham, Epsom, Purley, Kingston upon Thames, Caterham, and Worcester Park.

CityProblem TypeReport Time
Southwark Internet 17 hours ago
Southwark Total Blackout 6 days ago
Croydon Wi-fi 8 days ago
Southwark Internet 10 days ago
Croydon Internet 11 days ago
Wandsworth Phone 13 days ago

Nearby cities with recent reports

Southwark

2 recent signals

17 hours ago

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • adebradley
    Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • Robinhio84
    Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

  • RezxoShaw
    Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • sandy118118
    S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

  • cmaso21
    Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • RaviDheer
    Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

  • jamesCgreen93
    James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

  • stevejax2003
    Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • Boizey
    Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported from Epsom, England

    Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

  • issavibe95
    Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • sandy118118
    S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • tommygilchrist
    🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • olgabudimir
    Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • gauravleo7
    TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • TheBig_Bakes
    The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England

    @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

  • KarenA_69
    Karen Alford (@KarenA_69) reported from Whyteleafe, England

    @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

  • tonywiseman1976
    Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dtaylor5633
    Taylor (@dtaylor5633) reported

    @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

  • MforMeya
    Big M! (@MforMeya) reported

    @EE what sort of horrible network are you guys operating lately? Please dpmo 😒

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

  • ItsOnlyRash
    RaSHiDa (@ItsOnlyRash) reported

    @EE I havent got access to any other phones 😫 i cant do it from the EE app either, it's terrible and my WiFi here is crap, too!

  • thelimplettuce
    Tim Hall (@thelimplettuce) reported

    @EE no mobile network for 2+ days now at/near home - what's going on and when's it being sorted? Not sure what I'm paying for if it isn't mobile network 🤔

  • andy_brodie
    Andy Brodie (@andy_brodie) reported

    If that was really you calling me @EE, then you need to stop promoting terrible security practices. If you call someone up unsolicited and then trigger a PIN on a text to the same mobile THAT I DIDN'T ASK FOR, then that just looks like a fraud. Was it you, or not?

  • jays360
    Jason Cleary (@jays360) reported

    @harryt84 @EE I had this issue on IPhone. Press volume up, then volume down then hold power button on phone until Apple logo appears, this restarts your phone it resolved my issue. Hope this helps you too 🤞🏻

  • tank_matt
    TankMatt and 452 other people (@tank_matt) reported

    @EE I will put it here. I can’t call and get told to use the relay app because what don’t work due to the issue Im having

  • RealJKay
    Jon (@RealJKay) reported

    So I have people who sometimes can’t connect to me. Says number doesn’t exist. I then have people calling me and saying they have a missed call from my number when I haven’t called. @EE how do I actually get this resolved? The number has a routing issue that no one will help sort

  • trickytrees12
    Thomas Payne (@trickytrees12) reported

    Never known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.