EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Wandsworth, Kensington, Southwark, Purley, Croydon, Hammersmith, Worcester Park, Carshalton, Hounslow, Horley, City of Westminster, Beckenham, Thornton Heath and Sevenoaks.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Wandsworth |
Phone | |
| Kensington |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Niki Hutchinson
(@nikihutchinson) reported
from
Wandsworth, England
Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙
(@r1k1n) reported
from
Brentford, England
@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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topcat500
(@theresacoote) reported
from
Brentford, England
@EE is there a problem with your network in the ha9 area everyone in the household are having signal trouble we’ve all only got 1 bar sometimes pushing to 2 bars
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Teresa Walsh ●
(@teresaspost) reported
from
Merton, England
@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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Zarra Okumephuna, LLM.
(@okumephuna) reported
from
Camberwell, England
@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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Paul Nagle LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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#Bitcoin pxssy 🍒 Chopin obsession era
(@maryyasmine) reported
from
Kensington, England
Why is my 5G not working ffs fix this @EE
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Jonny Pugsley
(@jonathonfp) reported
from
Kingston upon Thames, England
@EE what has happened to your signal in KT6? It’s non existent currently 🙄
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kieran
(@KOL1978) reported
@EE Had two conversations this morning and on both calls my phone kept going silent for approx 5 seconds, several times on each call from 2 different people ? Any help?
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Catrìona♡
(@KatAndTheTribe) reported
@EE Hi sorry for some reason my notifications haven’t been coming through, the issue seems to have resolved itself thankfully but thank you for your help
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Leighanne🦄 ⚯͛ △⃒⃘🚀🇺🇦
(@TinyPurplePug) reported
@EE I’ve done all of the above and it doesn’t work, even resetting it doesn’t help, but I will be cancelling it and going with someone else this has happened several times in the past not just last night so I’m not paying money for unreliable broadband
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Daniel Morris
(@ExasperatedOf) reported
@EE Hi Michael, appreciate reply, seems EE wants to offload traffic. 16 EE service alerts in 2wks show probs with @EE network, but you've no idea how terrible copper from *** cabinet to our homes is, nor how contended 4.2/0.5Mbps is for family. Splice 2022 FTTP run @WeAreOpenreach
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Bets031221
(@Bets031221) reported
@EE Why don't you actually IMPROVE things instead of sitting there on your minimum wage *** doing just about enough to look interested & get your pay check? It would help if the social media team were actually people with brains & technical knowledge.
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Lucia Klencakova
(@LuciaKlencakova) reported
@EE I need to talk to customer service to purchase PAYG plan with add-ons; calling from abroad what’s the number please?
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BARIS TURNA
(@baristurna) reported
I’m living at Ham and there is no reception on my #EE since days which is unacceptable! I find it very strange that kind of technical issues take so long to be resolved. It’s not that hard to provide temporary solutions such as mobile transmitter vans in this case, isn’t it? @EE
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Will.
(@squawkbox) reported
@EE Hi Glen, I used to work at third line technical support for another network before going back to academia, so have done all the troubleshooting. This is something that EE needs to look at, as it is leading to poor customer experience.
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Gwenny Eva: your dude-friendly egalitarian lebbi
(@GwenEvaBearLuvs) reported
@EmmaCB_ @EE Women— commit 70% of DV commit reciprocal SA are responsible for the majority of online misogyny change (for instance) FVPSA to VAWA falsely accuse men of assault or **** protest shelters or organizations solely for men ...But it's a problem that begins and ends with men. Right.
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Andy
(@AndyAndyhawes) reported
@EE hi guys can you help I am currently in Florida and I have the roam further pass as a bolt on . My phone is blocked from roaming so I can’t even call you !