EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Wandsworth, London, City of Westminster, Croydon, Beckenham, Hammersmith, Sevenoaks, Hounslow, Mitcham, Bexleyheath, Southwark, Richmond, Fulham, Purley and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Rob Crabtree
(@crabrc) reported
from
Lambeth, England
. @EE it’s 14 days since I ordered a sim only plan from you guys. Nearly two weeks later, 10 calls to customer service, 2 visits to a store, still no working sim. Your staff are always polite and helpful, but your systems are utterly inept...1 of 2
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
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David Abbott
(@starfilms) reported
from
Bromley, England
@EE any issues in BR3, EE internet stopped working, hub just has orange flashing light fit internet.
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Yes it is HA9 area. I can understand issues and problems now and then. But this is not funny any more. I can only use my data at home using the wifi.
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Kieran
(@kearneykd) reported
from
Brentford, England
The irony of @EE sponsoring Wembley Stadium when their network becomes unusable whenever there's an event on @EEComplaints @EEnetworkprobs
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@EE Really disappointed now. Your network is fast becoming very poor. It's gone down again. You are supposed to have upgraded the network for visitors to the stadium and yet all residents etc suffer. #NotGoodEnough
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kelly b
(@kelkelly74) reported
from
Eltham, England
Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound
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Mark ELVIS Goddard
(@GBsBestElvis) reported
from
Hooley, England
@EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!
-
Kieran
(@kearneykd) reported
from
Brentford, England
@EE As a local resident it means my @EE service is awful, which I'm reminded of every time I walk past the stadium and see EE plastered all over it. It took 20 minutes for my first tweet to send. Absolutely terrible. Kieran (not Keiran)
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Karen
(@Karen_1979) reported
from
Wandsworth, England
Why do I always have signal problems with @EE takes me ages to get on the internet and don't get me started with phone calls it's not really worth me making one.
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Timothy Potter
(@tpotter2890) reported
from
Kensington, England
Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.
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AH
(@ashleyhaase0) reported
from
Croydon, England
@EE how can both your service and customer service be trash. £93 a month for this non sense. Better off using giff gaff.
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Muhammed Butt
(@MAsgharButt2) reported
from
Brentford, England
@TerrySpringer19 @EE My own personal phone and Sim cards. Still down.
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T-Boogie
(@DJTEESHOW) reported
from
Camberwell, England
WHY IS @EE SO BAD... YOUR SECURITY IS SO SHIT
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Geoff Whitehouse
(@ByGeoffW) reported
from
Lambeth, England
@nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Maya Stone
(@elusivemoment) reported
from
Kingston upon Thames, England
@EE even though you said you checked and there is apparently nothing wrong in my area yet again today I had a call drop midway as my signal dropped off completely mid-call.
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Sind05 🇬🇧🇬🇧🇬🇧
(@sindsind05) reported
from
Southall, England
@ComplaintEE @EE You don’t need to be representing this company with this sarcastic tone. Lucky my problems were fixed. Shame you can’t be though !
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Jonathan Creaser
(@jonathancreaser) reported
from
Richmond, England
No @EE service in #teddington at the moment. My phone says 'emergency calls only'
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Payne
(@RichPayne17) reported
@EE No thanks, I'd rather just carry on sharing your service on twitter at this point.
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Anna Francoise
(@fortesque99) reported
Has anyone trying to get a #HMRC access code on @EE resolved the issue of them not coming through?
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sharon
(@_sharon_m_) reported
@EE The TV is the main problem as of now, yes
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Todd Swain
(@Todd_Swain) reported
@MouthofTynePod @EE Id like to make a complaint about this kind of cruelty/abuse. No human should be subject to watch 90 mins of football when Steve Bruce is in charge
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Sha
(@tomriddlemethis) reported
Every time I try to reset my password, I never get an email to do so @EE. Your website is so frustrating to navigate.
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Veteran Side Hustles
(@G_King_Cash) reported
@EE any chance of getting an answer to the reason why my internet has been down all day yet again?
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💙 Olly Cripps 💙
(@CrippsCorner) reported
@EE Hello this issue is currently being investigated under ref. 353967295 They have told my mother 2-5 days to repair... however the workmen chopped off early on Friday and haven't returned since (including this morning) Would there be any way to tell when work will continue?
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Viv barth
(@VivBarth) reported
@EE there is any issue with the network at BR6, its been five days I'm experiencing some issue via 4g, 4g modem, iPhone and android devices. I have an average of 300 ms latency. I can't even watch a YouTube and sometimes not even a music...
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Sam Schwartz 🏴
(@samschwartz95) reported
Anyone on @EE in south west wales not got any service this morning?
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jsan1972
(@jsan1972) reported
@EE Its an absolute disgrace the amount of time you take to refund people once you have the equipment back in your possession. Its about as quick as your network and as quick as your email or Twitter responses. You should spend less on Kevin Bacon and more on staff and training.