EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Caterham, Croydon, Warlingham, Bromley, Purley, Redhill, Wandsworth, Epsom, Orpington, Reigate, Coulsdon, Surbiton, and Kingston upon Thames.

City	Problem Type	Report Time
Southwark	Total Blackout	1 day ago
Caterham	Internet	2 days ago
Southwark	E-mail	3 days ago
Croydon	Internet	5 days ago
Croydon	Phone	5 days ago
Croydon	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Dell Smith (@HowardDellSmit1) reported 2 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  PapaQ69 (@AddicksGlenn69) reported 7 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  James C Green (@jamesCgreen93) reported 8 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Dave Ahern (@CorkGourmetGuy) reported 8 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 16 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  CharlieH 💙 (@MissCharlesV) reported 16 minutes ago from Merton, England

  Hi @EE I’m a customer but won’t be if you become involved with #GBNews

• 
  Ewan Stevenson (@EwanJStevenson) reported 17 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  Ewan Stevenson (@EwanJStevenson) reported 18 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 19 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  Lucy Callis (@lcallis) reported 30 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  Rubén Taluja (@Robinhio84) reported 32 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  PapaQ69 (@AddicksGlenn69) reported 34 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 35 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Dave Ahern (@CorkGourmetGuy) reported 38 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Jimmy (@jimmyb01) reported 40 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Dan Taylor (@danthomastaylor) reported 43 minutes ago from Lambeth, England

  Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

• 
  Mark S (@whiskey_soaked_) reported 44 minutes ago from Camberwell, England

  @England @BukayoSaka87 @EE Now replace **** for brains Southgate

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 48 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  TricolorGav (@gauravleo7) reported 49 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 57 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Photo man (@ach59) reported 5 minutes ago

  @EE The bots are useless recommending the same thing without understanding the issue. The router works & generally gives between 500to 800 Mb BUT although the four EE wifi extenders recommended & fitted by EE engineer glow aqua they have no connectivity = no TV, Alexa or heating

• 
  debra blakley (@debrablakley1) reported 7 minutes ago

  @EE my husband can’t connect on his EE account in USA . He has no phone service. Please can you help his number 07949399134

• 
  Alun Morgan (@Broomrig) reported 7 minutes ago

  @ee Why do you make it so hard to report a fault? Your mobile network in NE65 has been atrocious for the past few days. I have a business account with you and am currently unable to work. Please log the fault and restore service.

• 
  Chloe 🪐🫧⚡️🪩✨ (@Chloe_DEathx) reported 8 minutes ago

  @EE can someone message me re data roaming abroad? I’ve not had signal for 12 days I’m just WiFi hopping so I can’t ring 150 and your dm’s just go to an AI bot

• 
  Richard Clifford-Ward (@riccliff) reported 12 minutes ago

  Ordered new broadband fullfibre with @BT /@EE in May & had to wait for installation. @WeAreOpenreach have cancel 3 times, with less than 24 hours notice. “Connecting you to your network” #idontthinkso 2 months waiting for a new connection, 3 cancelled appointments & still waiting

• 
  quietcacophony (@cacophanyofcow) reported 22 minutes ago

  @EE your app is just awful. I was about to buy hundreds of pounds worth of kit but have given up. It is always so slow, glitchy etc. I actually tried numerous times to get to check out and just cba now.

• 
  Kirst ❤ (@kirst087) reported 23 minutes ago

  @EE when are you going to fix this? My upgrade was April, still can't order online 😤

• 
  Jamie (@Jamie__Gray1) reported 28 minutes ago

  @EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering I’m no able to use.. and surely if it’s worldwide I’m no the only one with this issue

• 
  Natalie Marchant (@taliena) reported 29 minutes ago

  @EE @_nicks_tweets You are having issues with roaming. My husband and I can’t use our SIMs in Austria either. Can’t call as no signal

• 
  Matt Bennett (@MattBennett93) reported 30 minutes ago

  @EE I can’t say that I’m impressed with the @orange service that I’ve been put on whilst in Barcelona! I’ve never had a problem with @movistar_es that I got up until this trip! Signal dropping out and still no connection when the signal returns! 🤷🏼