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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 11/25/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Greater London, Kensington, Purley, Beckenham, Caterham, Bromley, Wandsworth, City of Westminster, Orpington, Hounslow and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomCroydon Wi-fi
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

  • MGVanessaJ MarleneJohnson (@MGVanessaJ) reported from Southall, England

    When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • starmanuk Jason Starman QBE 💙 (@starmanuk) reported from London, England

    @EE I'm currently receiving no service in southeast London. Is there an outage?

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

  • MartinTull1 Martin Tull (@MartinTull1) reported from Southall, England

    @EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.

  • bostoed0624 Yang Xu (@bostoed0624) reported from Croydon, England

    @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

  • Munden87 AA Ron 🖤 👟 (@Munden87) reported from Addington, England

    @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

  • johndurant63 john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • tomaszrykala Tomasz Rykała (@tomaszrykala) reported from London, England

    @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

  • cmaso21 Chris Mason (@cmaso21) reported from Lambeth, England

    @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?

  • Stephen_Tilney Stephen Tilney (@Stephen_Tilney) reported from Kingston upon Thames, England

    @EE Still no "Call Back".... Perhaps the signal is poor ?!

  • OzmaLionheart MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported from Camberwell, England

    @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

  • whiskey_soaked_ Mark S (@whiskey_soaked_) reported from Camberwell, England

    @England @BukayoSaka87 @EE Now replace **** for brains Southgate

  • tommygilchrist 🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported from Lambeth, England

    It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

  • _beckid ✈️ B (@_beckid) reported from Croydon, England

    @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

  • fey_jason Jason Fey (@fey_jason) reported from Bexleyheath, England

    @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gigi_righteous Gigi (@gigi_righteous) reported

    @EE Is there any outage right now? Haven’t had signal for 25 mins 🥺

  • KarenSampson6 Karen Sampson (@KarenSampson6) reported

    @Jkbmedic @EE Hi @EE we have the same problems in DE11 and when i use my phone at LE4.. I think yiu have some real issues.

  • _ninsun_ 🐂 (@_ninsun_) reported

    @EE very poor user journey. app basically unusable on a brand new iphone.

  • SBRLabs Starbeamrainbowlabs (@SBRLabs) reported

    Dear @EE, your MMS / picture message handling sucks. Kindly actually deliver my picture messages, or at least give me a URL I can click on to visit instead of getting my to manually type in a long complicated password that drives me mad! Best wishes, A very frustrated EE customer

  • zaccaer adamclare (@zaccaer) reported

    @EE looking for some help. Just tried to do an upgrade. The payment was taken out of my bank but the page crashed and I haven't had an email about the order.

  • twinlifeuk Matt (@twinlifeuk) reported

    @EE WHAT. A. LET. DOWN… on my iPhone all morning from just before 8am, to hopefully get a PS5 and website kept playing up. Called up and no one could help… Now you’re showing no stock, just disappointed and was a messy experience…

  • GlobalMatters17 Rory 🌐🇦🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GlobalMatters17) reported

    @mart4ale @EE I'm abroad but their 4G coverage has been absolutely rubbish for at least a week now. Absolutely fine before but they're absolutely terrible ATM

  • bodgeit1 nigel (@bodgeit1) reported

    @EE Hi Mark, sorry for the late reply but I am struggling with signal, it is on one bar at best

  • EmilySteph2 Emily Stephenson (@EmilySteph2) reported

    @EE Thanks. Still not working this morning?

  • sassybadassy15 Jen (@sassybadassy15) reported

    @EE quick question if I change my payment date (ie when you take my payment out) will this affect the bill date (ie when my allowance resets) my payment date is so far out from when I get paid it's the worst time for it to come out