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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 12/18/2025 22:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: London, City of Westminster, Croydon, Wandsworth, Hammersmith, Southwark, Bromley, Sidcup, Epsom, Kensington, Reigate, Caterham, Hounslow, Redhill and Coulsdon.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomCroydon Phone
United KingdomCity of Westminster Internet
United KingdomWandsworth Total Blackout
United KingdomCity of Westminster Internet

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • mandyphin28 Mandyphin28 (@mandyphin28) reported from Camberwell, England

    @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

  • Faysal_noor Faisal M (@Faysal_noor) reported from London, England

    @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

  • kerrylou94 Kerry Harrison (@kerrylou94) reported from Southall, England

    @CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.

  • NeilHigley Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

  • VeenaPa42103967 Veena Patel (@VeenaPa42103967) reported from Croydon, England

    @EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.

  • tykeharvey T y k e (@tykeharvey) reported from Worcester Park, England

    @ee 5G is worse than there 4G it never blood loads anything

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

  • tonywiseman1976 Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • AngelaMagny Angela Magny (@AngelaMagny) reported from London, England

    Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

  • RizKundi Rizwan Ahmed (@RizKundi) reported from Blackheath, England

    @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

  • DanWantsTech Dan Flynn (@DanWantsTech) reported from Twickenham, England

    @EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?

  • HarryHardy91 petrolheadharry (@HarryHardy91) reported from Bromley, England

    @ee down again ? Not able to make any calls or internet

  • stevejax2003 Steve N (@stevejax2003) reported from Eltham, England

    @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

  • gothtink696 Jenny Sanders (@gothtink696) reported from Croydon, England

    @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

  • bertie_cee Rob Cockerton (@bertie_cee) reported from London, England

    @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

  • CorkGourmetGuy Dave Ahern (@CorkGourmetGuy) reported from Merton, England

    @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

  • RaviDheer Ravi Dheer (@RaviDheer) reported from Camberwell, England

    @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jimb0b007007 JimBob (@Jimb0b007007) reported

    Well @giffgaff @O2, having evaluated your service all over the country for use as a backup to my main @EE sim on my dual sim phone. I find your service absolutely abysmal and not even suitable as a backup. Therefore I must dispense with your shocking network.

  • laurajeanhope Laura Hardy (@laurajeanhope) reported

    @EE I’ve sent you a dm. It’s not a data issue as I have corporate roaming. I just can’t connect to any network to be able to even use data! My only access is on WiFi

  • djm_eightyone ✌🏻️ (@djm_eightyone) reported

    @EE I spent all last weekend on the phone to 150 trying to get a deal that would beat other providers. I then requested my PAC code on Monday. That triggered the retention team to call me. We didn’t get to a deal!! I can’t see why EE are so keen to lose a customer for a few quid!

  • Stonelaughter Tom Kelsall (@Stonelaughter) reported

    . @EE Just about to use your website, again, to check my international dialling capability... and after logging in get white screen. Tried multiple browsers, multiple devices - same giggity. Please to fix?

  • TrapFaceOmz Oms (@TrapFaceOmz) reported

    @EE as must as I love speaking with you on the phone, I’d rather not have a my regular 4-5 month chat about restarting my phone due to poor internet service. So fix up! PS I would like compensation for the terrible service last 48 hours in my area.

  • HylandBecca Becca Hyland (@HylandBecca) reported

    @EE can you help me with an enquiry via DM? Your 150 number isn’t working for me

  • arigork Ari Gork (@arigork) reported

    @EE Same issue as a year before I was forced to leave you guys. Unable to make stable calls and video calls very unreliable. Anyway just thought I’d let you know that even though ur coverage map shows a better signal, it’s still very weak.

  • elle_41 danielle🌿 (@elle_41) reported

    @EE hello I’m looking to add an Apple Watch to my contract however when I go to do it online it says that I am unable to add anything. I’m trying to look for the online chat on your website but i can’t find it are you able to help me with the link?

  • Bennji1 Benjamin Kenneth (@Bennji1) reported

    . @EE lost a good loyal customer today

  • nollxrose molly-rose (@nollxrose) reported

    @MattKetttt @EE cancel it then