EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Wandsworth, Redhill, Epsom, Orpington, Reigate, Coulsdon, Surbiton, Kingston upon Thames, and Beckenham.

City	Problem Type	Report Time
Southwark	Internet	1 day ago
Croydon	Phone	4 days ago
Southwark	Internet	5 days ago
Wandsworth	E-mail	6 days ago
Croydon	Internet	6 days ago
Croydon	Wi-fi	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  TricolorGav (@gauravleo7) reported 5 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  Lucy Callis (@lcallis) reported 6 minutes ago from Wandsworth, England

  @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 8 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  Teresa Walsh ● (@teresaspost) reported 12 minutes ago from Merton, England

  @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

• 
  Jenny Sanders (@gothtink696) reported 23 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  James Meredith (@Jamesmeredith) reported 25 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Jonny Pugsley (@jonathonfp) reported 28 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Matt Bond (@MattBondVocal) reported 30 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Lawen Lawko Karim (@LawenLawko) reported 33 minutes ago from Croydon, England

  Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 34 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Ewan Stevenson (@EwanJStevenson) reported 35 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  shams (@SaaShamsu) reported 36 minutes ago from Wandsworth, England

  @Dinky63387209 @EE If you miss a payment they will charge you instantly but if you miss a job due to their bad network they don't care 🫤🫤🫤 you are lost when you are disconnected

• 
  Chris Mason (@cmaso21) reported 36 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  James C Green (@jamesCgreen93) reported 41 minutes ago from Kingston upon Thames, England

  @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

• 
  Jamie (@JamieSenitt) reported 45 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  TricolorGav (@gauravleo7) reported 46 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 48 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  gillian nichols counselling (@NicholsGillian) reported 50 minutes ago from Kingston upon Thames, England

  @Tent_Peg @EE I’m trying to run a business and the network is dropping in and out constantly! I had better signal in Cornwall than I’m getting in Surrey!

• 
  Jon Turner (@jon_turner276) reported 53 minutes ago from Whyteleafe, England

  @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

• 
  Laura Hay (@Laura11389) reported 54 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ashley jasper (@Ashleyjasper12) reported 4 minutes ago

  @EE also the EE app not working so why ask us to go there when it’s not working

• 
  Warszawa 🖤🇺🇦🇪🇺 (@Warszawa2025_) reported 7 minutes ago

  @robbopalmer @EE I got a refund off them when I cancelled my contract then received 2 letters threatening bailiffs if I didn't pay the outstanding balance which was the refund they had sent me. Absolutely the worse customer service I've experienced 🙄

• 
  Darryl Lymer (@lyme4396) reported 10 minutes ago

  @EE your service is absolutely shocking,my 86 year old dad still can’t get his WI FI set up,had two engineers visit,try and call but can’t speak to a human,never using you again

• 
  Noah (@N_UK4_) reported 10 minutes ago

  @EE I have been on a call with your customer service for 55mins and that didn’t help. I would highly appreciate if you could get back to me with some answers! Thank you

• 
  GEORGE (@gogs42) reported 10 minutes ago

  @EE hi there what has happened today? App doesn’t work when trying to log in. Tried to amend my package and your staff saying all their systems are down? Can you provide an update please.

• 
  Papa Samba Lo (@PapaSambaLo1) reported 15 minutes ago

  @England @EE The attack is really bad

• 
  KWAKU RONABELLINGHAM (@KyleStephen77) reported 17 minutes ago

  @pabi_jnr @England @EE Just because I didn’t talk about any of your favorite players doesn’t mean you should be act stupid towards it. This also has nothing to do with profile name. Fa wo Gyimii no kc da wo ni to ho

• 
  Jamie F-Welsh (@punkikin) reported 20 minutes ago

  @EE awful service… 12 days no broadband… over 8 hours on calls to resolve… hub does not work… can’t speak to anyone with capability .. and now their own tech is down… trying to leave but they can’t get in to accounts … worst service… does @kevinbacon know who he represents

• 
  chrisg (@chrisg742054) reported 20 minutes ago

  @EE Where I live near Louth in Lincolnshire its always a crap signal

• 
  Stuart (@Stuart61838784) reported 21 minutes ago

  @EE @dricedcoffee So has mine, but noticed that when you come near the end your network gets worse