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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 01/13/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: London, Purley, Hammersmith, Southwark, Bromley, Croydon, Beckenham, City of Westminster, Hounslow, Leatherhead, Sutton, Kensington, Coulsdon, Sevenoaks and Edenbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomPurley Internet
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomLondon Wi-fi
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • linziehunter Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • EwanJStevenson Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • gillybee66 gillybee ☆ (@gillybee66) reported from Bexleyheath, England

    @EE Is the app down?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • pheauteau Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • daebeaute Daniela (@daebeaute) reported

    @EE the worst mobile provider in UK. Took the money from my bank but didn’t process the payment and now they are refusing to refund me.

  • nhg_911 Noman (@nhg_911) reported

    @JacobStockton @EE Has this been resolved? I had a similar issue, called EE & they told me order wasn’t processed. Had to place a new order over the phone.

  • jamrock Jamrock (@jamrock) reported

    I say this as a happy customer of @EE but every year they fail to learn how to enable a simple transfer of a data account from an existing Apple Watch to a new one. Yet again, not only is this not built into the setup, their operators are not trained and ready to solve this issue.

  • ThomasLamb64521 Thomas Lamb (@ThomasLamb64521) reported

    @EE why’s the signal gone so shite? 5g is a waste of time

  • kafftaff19 Kathryn James (@kafftaff19) reported

    @EE @phillandjamie EE, I have just spent 20 minutes trying to get help from 150. Simple question...'How much is a call to Italy'. Disgusting!

  • joguy1967 jo guy 💙 (@joguy1967) reported

    @EE Just been hacked from someone saying they were from the service so they are using your image etc !!

  • ICPjenny Jenny Chambers 💙 (@ICPjenny) reported

    Whatever you do if you move house, be prepared for a very long wait to get your internet up and running. @EE are doing their best but seem to be let down by @WeAreOpenreach. Two months and still no progress with the fault seeming to lie with Openreach.

  • Benpagelondon Ben Page (@Benpagelondon) reported

    so I call you @EE - speak to literally 5 different people, you sell me the wrong contract, I call you, you cancel it, and change it, but then after four more calls still charge for the cancelled contract … and still haven’t ported the number I gave you the PAC for. #cx #npsisterrible

  • coralivesey Cora Livesey 🕊️ (@coralivesey) reported

    @EE Hello. New contract imposed without requisite advice or info. Customer Service hopeless on Monday and earlier today when I spent AN HOUR on phone. No complaint ref given. Wrong text confirmation. Manager call back was set for 12.30 pm today. No call back. Had to call AGAIN to find out situation. Really abysmal.

  • mickmvm Michael McBrearty (@mickmvm) reported

    I have been trying to contact EE to discuss leaving Sky and moving to EE TV packages cannot find anyone to talk to, I can access online but I don’t know which package will suit me best and I need some help.@EE