EE

EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 03/03/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Worcester Park, Hammersmith, London, Croydon, Carshalton, Hounslow, Horley, City of Westminster, Beckenham, Southwark, Thornton Heath, Wandsworth, Sevenoaks, Bromley and Banstead.

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City Problem Type Report Time
United KingdomWorcester Park Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • DomLee1987 DomLee1987 (@DomLee1987) reported from London, England

    @EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.

  • AnnaThurmanLDN Anna Thurman (@AnnaThurmanLDN) reported from Bexleyheath, England

    @EE I need help with an upgrade being charged more than it should be!

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • Streethats Deborah Brown 🇪🇺 (@Streethats) reported from Hammersmith, England

    @EE morning... can't login to my account... any issues?

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Camberwell, England

    From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK

  • Nic_B82 N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • markw12064 DPP's Finest 👮‍♂️ (@markw12064) reported

    @EE Why is it so difficult to maintain an adequate broadband wifi network and be able to manage it through the app?

  • Pbear250424 Heather Whitehead (@Pbear250424) reported

    @EE having horrendous trouble with EE whilst on different islands in the Caribbean, spoken to several robots & a real person yesterday who said "we shouldn't have this problem again" #IFONLY

  • CA_OFFICIAL97 C.A (@CA_OFFICIAL97) reported

    @EE my service is down

  • Goose1167 John (@Goose1167) reported

    @johnnyXscotland @virginmedia I'd love to get 39 as promised by @EE, but we don't get anywhere near that on a consistent basis. Sometimes we don't get anything at all and it's blamed on the amount of people using the network. We will be moving to Starlink in January

  • MortonAlex Alex Morton (@MortonAlex) reported

    @EE being your customer continuing to be a complete nightmare. After being cut off against our will and without notice lots of time spent on the phone trying to get the 4G device to work. It is next to useless.

  • BuckleyKevin Kevin Buckley (@BuckleyKevin) reported

    @EE The last time I spoke with your technical team I was informed that “I would have better service in Winter than Summer as there are less leaves on the trees around my house at that time of year”🤡 Goodbye👋🏻

  • AgentZara c74NcK (@AgentZara) reported from Winchburgh, Scotland

    @BuckleyKevin @EE @VodafoneUK Funny how they always try to blame everything else apart from their service. I've had the blame put on my house, my handset, where I work etc etc. Dire.

  • andrew_archer7 Andrew Archer (@andrew_archer7) reported

    @gompstomp78 @EE You won't do if you haven't got a signal, pal.

  • StueyC66 StueyC (@StueyC66) reported

    @ee Why do I have to login each time I open your app? I remained logged in until recently. It's really annoying. 😩

  • jab_1903 Jude B (@jab_1903) reported

    @EE I’ve spent 4hrs speaking to your team and multiple people but no one is able to fix this basic problem