EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
-
Internet (46%)
-
Phone (25%)
-
Wi-fi (13%)
-
Total Blackout (10%)
-
E-mail (4%)
-
TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Wandsworth, City of Westminster, Croydon, Hammersmith, Southwark, Fulham, Purley, Bromley, Beckenham, Hounslow, Leatherhead, Sutton, Kensington and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Wandsworth |
Total Blackout | |
| London |
Phone | |
| City of Westminster |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
-
Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Gavin Murray
(@therealgavinm) reported
from
Brentford, England
@EE why is your signal so crap around the stadium you sponsor #wembley
-
Helen Dixon
(@HelendixonHelen) reported
from
Richmond, England
@EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!
-
Dave Arnold 🏳️🌈
(@DaveArnold91) reported
from
Camberwell, England
@EE Data speed is very slow sometimes less than 5Mb/s
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Quoc
(@quocdang) reported
from
Camberwell, England
@VodafoneUK @EE 12 days still have the same issue....
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
-
Nick Smith
(@nicolasjsmith) reported
from
Kingston upon Thames, England
@EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker
-
#HelloMyNameIs Julie 👋🏻
(@julie_sherwood) reported
from
Kingston upon Thames, England
@JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly
-
⚒Rainey Ripley⚒
(@Raineywhufc) reported
from
Eltham, England
@EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!
-
Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
-
Nick Burlin
(@nicholasburlin) reported
from
Kingston upon Thames, England
@EE What has happened to your signal in #Surbiton lately. Can barely get any connection in that neighbourhood. Please get it sorted!
-
Quoc
(@quocdang) reported
from
Camberwell, England
@colincooper363 @VodafoneUK @EE Nope - I called their support line everyday and they keep telling me to wait another 24 hours
-
Jamie Boyd
(@JamieBoyd10) reported
from
Wandsworth, England
@VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy
-
Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
-
Daniel Spencer - Headshot Photographer
(@HeadshotsDaniel) reported
from
Camberwell, England
@malmborg Damn it... I thought that was bound for an @ee billboard!
-
Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
-
Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
-
Jake
(@Jrake93) reported
from
Croydon, England
@manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Will Earl
(@wilearl) reported
@EE we’ve recently signed up to your internet and, honestly, it’s the worst it’s ever been. Please, please, please sort it. Otherwise we may have to go back to the really expensive BT #arghhhh #pleasehelp
-
Joneschris
(@manutdTOPFAN73) reported
@EE your a ******* joke . Drop outs 40 tines a month . Engineer meant to come out but rescheduled. And now even tho I terminally ill and u said I won't get restrictions guess ******* what restricted and been waiting half hour holding AVOID EE BROADBAND **** AS IS THERE SERVICE
-
Eirian Jones
(@eirianjo) reported
@EE very poor service from you today
-
Vicky
(@_vicky_123) reported
@EE you’re telling me on my app to upgrade but when I call the advisor was so unhelpful, and refused to help at all or let me speak to someone else!
-
Sarah
(@Minnieatsea) reported
Update on the ongoing @EE signal issues on island, our mast is in a "degraded state" with unactioned work since at least July. Fault/incident number to quote is INMC00001218637 @BarraIsland
-
NorahBan
(@shazzif77) reported
@EE having major phone issues since lunchtime … just taken out a new contract too. Hmm. Help.
-
Carl Whittle #GSBOUT
(@WhittlesCarl) reported
@EE I get a poor signal either at work or at home … always have with EE at home … office is in St Katherines Way, London right next to Tower Bridge which I personally find extraordinary…not sure what you can do
-
Chris
(@del_christo) reported
@ElGobEagle @EE Pathetic network.
-
razpro
(@razpro_official) reported
@EE you think you can cancel my insurance and keep me on the phone for 2 hours with a faulty phone yh....
-
Keith Pates
(@KeithCP2) reported
@EE If you are too bone idle to send my bill by email, then send it by post each month and I will pay it by Debit card then without any financial questions from your unco-operative staff,as they have no Customer Service Now, I have 2 Level 2 Certificates in Customer Service Keith