EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Mitcham, Wandsworth, Bexleyheath, Croydon, London, Southwark, Richmond, Hammersmith, Hounslow, City of Westminster, Fulham, Purley, Bromley, Beckenham and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham |
Internet | |
| Wandsworth |
Internet | |
| Bexleyheath |
Internet | |
| Croydon |
||
| London |
||
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Joe Wadsack
(@vinesack) reported
from
Wandsworth, England
I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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Mark S
(@whiskey_soaked_) reported
from
Camberwell, England
@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Jason Fey
(@fey_jason) reported
from
Bexleyheath, England
@EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Laura Hay
(@Laura11389) reported
from
Bromley, England
@EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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MazDOz 💙🏴☠️🚭♍♀️💯
(@OzmaLionheart) reported
from
Camberwell, England
@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe
(@Chlo3eeee) reported
@EE changed over to e sim. However have lost service... do you have a web chat
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Balyewunya Samuel
(@sbalyewunya) reported
@Mahler18601911 @EE Failed to update software on my s22 at&t....any help??
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Chance Gardener
(@Chizzyx) reported
@EE @MechanicalMash EE service is appalling
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Chance Gardener
(@Chizzyx) reported
@EE So far I’ve spent 25 hours on calls, many emails and only now after 12 months is there a glimmer of hope to resolving issues entirely made by EE/BT. It’s been a nightmare.
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Martin Baker | Mental health author and blogger
(@GumOnMyShoeBook) reported
. @EE any broadband issues in the Newcastle upon Tyne area? My ee box shows green lights as usual and devices connect to it ok, but without Internet. Rebooted and still the same. Thanks.
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Chance Gardener
(@Chizzyx) reported
@EE I loathe EE and BT, we would end our contract tomorrow if we could. We've been ripped off at every turn and will move away just as soon as we can. Generally, appalling service awful employees hampered by terrible software and a labyrinthine bureaucracy that serves only BT,
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Matthew Donovan
(@mattdonovan08) reported
@EE are you call centres experiencing issues? Online it says open till 9PM but every option I have tried contacting says the office is now closed? The same for web chat
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Tom
(@rugbytomc) reported
@EE it’s impossible to get anyone to speak to in customer services. I keep getting messages about returning kit I don’t have and even when I’ve sent my details I still keep getting them
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Sabina Ahmed
(@sabaone) reported
Has anyone one got @EE broadband? I have been with @sky for years , EE are now offering me a very good deal , please help me decide , plus I have Sky glass tv , it is a streaming only tv, I have at the moment Sky basic package would it be ok with another ISP?
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Francesca L 💙
(@PPI_poppet) reported
@EE why oh why can’t you provide the same broadband service as I had with BT. It’s been beset with problems since I changed over. I’ve already had to have a replacement hub because it wasn’t broadcasting Wi-Fi. The service keeps either slowing down so much that it’s taking a minute or 2 to load. I work from home a lot of the week.