EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Mitcham, Wandsworth, Epsom, Westerham, Caterham, Warlingham, Bromley, Purley, and Redhill.

City	Problem Type	Report Time
Southwark	Internet	16 hours ago
Croydon	E-mail	1 day ago
Croydon	Internet	2 days ago
Croydon	Phone	5 days ago
Southwark	Wi-fi	6 days ago
Southwark	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Yang Xu (@bostoed0624) reported 12 seconds ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 2 minutes ago from Epsom, England

  Contract with @EE expires in March, called to get contract info and no attempt at customer retention! Time to move to another provider after 10+ years paying 2 contracts. Coverage seems to have got worse over the last 18 months too.

• 
  Rochana Jackson (@rochanajackson) reported 4 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  PapaQ69 (@AddicksGlenn69) reported 5 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Laura 🐐 (@Laura_Rads) reported 9 minutes ago from Wandsworth, England

  @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

• 
  Matthew Sexton (@matt_sexton) reported 11 minutes ago from Croydon, England

  Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

• 
  ✈️ B (@_beckid) reported 15 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 17 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  Rubén Taluja (@Robinhio84) reported 22 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Dave Ahern (@CorkGourmetGuy) reported 22 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 26 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  petrolheadharry (@HarryHardy91) reported 30 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported 33 minutes ago from Eltham, England

  Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 40 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  Stephen Tilney (@Stephen_Tilney) reported 41 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  Dave Ahern (@CorkGourmetGuy) reported 49 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  𝒥𝒶𝓎 (@JayRyd3r) reported 49 minutes ago from Bromley, England

  @I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!

• 
  Matias Cervi (@Tute) reported 52 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  James Meredith (@Jamesmeredith) reported 54 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  Dave Ahern (@CorkGourmetGuy) reported 59 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mossbank (@mossbank) reported 3 minutes ago

  Hi, when I send VM on to 150 I keep getting this error reply - "Sorry, we're having some trouble completing your request at the moment. Please try again later." When I sent Off, it turns off ok. Just won't turn on. Help? Thanks. @EE

• 
  Rach 🇪🇺 (@MsVespertilio) reported 10 minutes ago

  @EE I’ve spent several hours on the phone to various people to ensure more equipment didn’t get sent. At 11.47 I was assured none would be sent. At 13.17 got a text to say it had been sent. The “best possible solution” is actually listening to customers. Complaints address please.

• 
  Abdullah lodhi (@alodh15) reported 12 minutes ago

  @EE On top of all of this we have had to lose our original account and told to sign up as a new customer. We have been a BT/ and now EE customer for nearly 20 years ! this all due to an EE error. @EE @WeAreOpenreach

• 
  Graham Mcgreavy (@Grahammcgreavy) reported 15 minutes ago

  When will @EE do something regarding the amount of scam/ spam calls I receive via their service on our mobiles ? I dont pay for this 🤬🤬

• 
  Davie G 🇬🇧 (@fredbeare) reported 15 minutes ago

  Do @EE have any actual humans, other than those on commission in sales, working for them? Almost as bad as Virgin Media, certainly worse than @BT who seemed to have taken the worst from both companies and merged. Are there no good comms companies out there?

• 
  The Chumpasaurus (@TheGrumpasaurus) reported 16 minutes ago

  Why do we put up with absolute ***** like @EE? Every year to he price goes up and the service goes down whilst the CEO gets ******* richer...

• 
  Dai John (@Dai_John_7) reported 18 minutes ago

  @EE since switching from BT to EE with the new hub all I’ve had is problems, having to constantly switch it all off and reset it. WIFI still off and call centre shut, looks like my plans to work from home tomorrow are gone. Terrible service, time to switch providers

• 
  Steve (@OmegaFluxx) reported 21 minutes ago

  @EE I managed to log in by the website, but something again went wrong. The item is still in my basket but you have taken the money. Can you fix this nonsense please?

• 
  Chrisy (@Chrisy247) reported 21 minutes ago

  @EE @MarkyTalk The UK’s biggest buffering network , balaclava on every April , had 3 contracts / devices at one point , IPhone / iPad / Apple Watch , wouldn’t even get a tenner off a new iPhone contract ! Absolute robbing ***** no loyalty reward . On a sim only now grudge paying the ***** 🖕🏼

• 
  Cate Hart (@CateTyduCymru) reported 22 minutes ago

  @EE nearly every day in my area in wales there’s an issue. We rely on EE mobile internet for WiFi calling and internet. Yet everyday there’s an issue. And no compensation for the hideous price we pay for this. In the 21st century this should be efficient, fast and reliable.