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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, London, Wandsworth, Hammersmith, City of Westminster, Thornton Heath, Hounslow, Redhill, Orpington, Fulham, Epsom, Purley, Brentford, and Kingston upon Thames.

CityProblem TypeReport Time
Southwark Internet 12 minutes ago
Croydon Wi-fi 1 day ago
London Phone 1 day ago
London Wi-fi 2 days ago
London Internet 2 days ago
London Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • JamieWillshaw
    Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • HiraNav
    Nav Hira (@HiraNav) reported from Southall, England

    @EE Reception has gone poor, very poor in this location, struggling we have EE broadband also

  • suhailpatel
    Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • robcarter85
    Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • williada60
    David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • ByGeoffW
    Geoff Whitehouse (@ByGeoffW) reported from Lambeth, England

    @nigelwalsh @goforsergei @LedaGlyptis @Emeka_Nwonu @IoanaGuiman @kelseyg @renemichau @dionlisle @MarkosZach @Shankarsundar @DexterCousins @davebarna @xinjamoney @Airchintu @petervan @Fegan @EE It’s why I’ll never ever bank with Santander or RBS. They really messed up my grandfather’s finances and then blamed my mom, while she’s still grieving about losing her dad 🤬🤬🤬🤬

  • LynsLot
    Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • williada60
    David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • cobartlett
    Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • GBsBestElvis
    Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • robcarter85
    Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • bosswhitta
    David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

  • PhilHutchins91
    Phil Hutchins (@PhilHutchins91) reported from Bromley, England

    Why are companies like @EE rolling out 5G when they can’t even get the capital city to have signal strong enough to make a call for more than 5 mins without having failures. It happens too often in London at so many locations it’s insane. Money wasted on ‘better’ than improving!

  • kIaudiagorska
    🧚🏻‍♀️ klauds (@kIaudiagorska) reported from Southall, England

    @EE please fix up the service on your network it’s unbelievably shit

  • Dynan5
    Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • GBsBestElvis
    Mark ELVIS Goddard (@GBsBestElvis) reported from Hooley, England

    @EE wifey is talking to you ‘customer services’ and it’s NOT going well! We have TWO accounts with you, she was not reminded to upgrade and has been paying too much for 4 or 5 months. From this end it doesn’t sound like your guys being much help!!

  • BenHop
    Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • ItsIyke_
    MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • westiee
    Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

  • JimGormleyPhoto
    Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • zeezeexx3
    xo🤍 (@zeezeexx3) reported

    @EE is there a current network issue?

  • SerenAwst
    Danielle Kirkwood (@SerenAwst) reported

    @EE I’ve tried to buy from you. You misled and missold me. I called you to chase, spent 3 hours with no resolution. Was told I would get a call back, didn’t. I called again. I’m still nowhere. It’s taken 6 hours so far. I just want to buy EE One. This is rediculous.

  • 1adrianlogan
    Adrian Logan (@1adrianlogan) reported

    @EE I’ve just transferred from Sky to you and I wish I hadn’t. Every evening, at least 3 or 4 times, I lose transmission and the reason stated on the screen is the internet, which you provide! If this continues I’ll cancel my contract based on your failure to deliver

  • bljhcr
    Brian Millar (@bljhcr) reported

    @EE @NTTSilver1991 Same problem here

  • SteveSm03250847
    Steve Smith (@SteveSm03250847) reported

    @EE I can’t seem to make or receive calls are you having issues at the moment?

  • smcleish196
    Sharon Mc (@smcleish196) reported

    @EE can't make or receive calls Glasgow. Website down also!

  • fee4399
    fiona stewart (@fee4399) reported

    @EE so although I'm already a customer you're company seem to think it's OK to be rude 3 times this week trying to get me to join each time they have attended my door, will you please have them stop harassing me on my own doorstep they also think it's funny I certainly dont

  • CeveJ23
    Christopher Fenton (@CeveJ23) reported

    @ee your broadband and your cellular services are rubbish. Call your self a network. Pathetic!

  • DamaniIrfan
    Irfan Damani (@DamaniIrfan) reported

    @EE hi, I placed an order over the phone. Paid for delivery cost and upfront cost. Haven’t received an email nor delivery text. Can you help?

  • timpope63
    Tim Pope (@timpope63) reported

    @EE just had appalling customer service from your call centre staff trying to arrange a broadband installation date. I spoke to three people, none of whom could help and was eventually cut off. How do I escalate this and talk to someone who can take ownership of the problem and help?