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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, London, Wandsworth, Hammersmith, City of Westminster, Thornton Heath, Hounslow, Redhill, Orpington, Fulham, Southwark, Epsom, Purley, Brentford, and Kingston upon Thames.

CityProblem TypeReport Time
Croydon Wi-fi 19 hours ago
London Phone 23 hours ago
London Wi-fi 2 days ago
London Internet 2 days ago
London Internet 2 days ago
Wandsworth Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • eugeniearrow
    eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • Batchala
    Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2

  • kdrickards
    Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • OnlyMe66666
    Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • SaraCNelson
    Sara Nelson (@SaraCNelson) reported from Lambeth, England

    .@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3

  • Stueypot
    Stuart Ions (@Stueypot) reported from Croydon, England

    @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

  • Batchala
    Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee

  • SaraCNelson
    Sara Nelson (@SaraCNelson) reported from Lambeth, England

    .@EE given that I a) often work from home b) need broadband in order to camera monitor a very sick pet when I am not there, this is completely unacceptable. Essentially, I've given up a perfectly adequate service and am now left to wait 4 days without any access at all. 2/3

  • NunoEd
    Nuno Lopes (@NunoEd) reported from Lambeth, England

    At least @EE excellent customer service is quick to sort this mess out 🤗 fingers cross for OpenReach’s next visit 😅

  • MichaelSnasdell
    Michael Snasdell (@MichaelSnasdell) reported from London, England

    Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.

  • Darkberry87
    KINGDARKBERRY (@Darkberry87) reported from Croydon, England

    Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!

  • MistaLorraine
    Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • kdrickards
    Keyth (@kdrickards) reported from Camberwell, England

    @EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G

  • IRONSBREW
    Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • SaraCNelson
    Sara Nelson (@SaraCNelson) reported from Lambeth, England

    .@EE I'm asking that you expedite this process and get an engineer to my property by Saturday at the absolute latest. This is an essential service I cannot do without.

  • IRONSBREW
    Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • MichaelSnasdell
    Michael Snasdell (@MichaelSnasdell) reported from London, England

    @EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you

  • cfcc76670af1430
    Theo (@cfcc76670af1430) reported from Croydon, England

    @EE don't show no loyalty or appreciation to its customers, been with you guys for how many years now no issues with DD yet you can't honour a price for a Galaxy Watch, shocking. When I upgrade I'll be drastically reducing my price plan, cheers smh

  • jacksneddon_0
    Jacksneddon (@jacksneddon_0) reported from Wandsworth, England

    Hey @EE I wonder if you could help me my 4g on my Samsung s8 does not seem to connect properly when I use it is there a way to fix this issue

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Is there a problem with the network. My messages are not being sent and not being in sync with the people I am messaging.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WeighAllThings
    Sir Thingy of House Ma-Bob (@WeighAllThings) reported

    @RetroActiveGM @EE Damn you beat me to it. Came here to post this and then promptly mute/block these morons.

  • SpreeUlaid
    Spree Spree (@SpreeUlaid) reported

    @PhilMitchell83 @EE My complaint was not upheld, and they had over 200 complaints against it by the time they replied

  • skipper68uk
    Mands 💜💙💜🤍😷🌷🌺🌻🌼 (@skipper68uk) reported

    @EE live chat what a joke ! dads phone not working and they said call 150, he got it May from EE ONLINE and local shop does not deal with PAYG It needs to be returned and repaired / replacement - dad is in hospital so he needs it

  • davemwilliams12
    David Williams (@davemwilliams12) reported

    @EE why does my daily phone call on my commute always get loss of signal on the m56 (one of busiest motorways in Britain) by Bowden turn off????? Is this really something that should happen still in 2022????!!!! Please sort this and get us out of the 90s!!!

  • FlaneurOnTour
    🤔FlaneurOnTour📽️ (@FlaneurOnTour) reported

    @EE No errors messages and confirmed the code.... Merely submitted and repeatedly told the number cannot be transferred because of “an error” ! 😦

  • thenameishopper
    Hopper (@thenameishopper) reported

    @EE Improve your signal instead of virtue signalling.

  • skipper68uk
    Mands 💜💙💜🤍😷🌷🌺🌻🌼 (@skipper68uk) reported

    For pay as you go EE gives only the pay as you go SIM not the device hence, to check the device issue you need to speak to the manufacturer of the device as it can not be dealt with EE. what a joke @EE

  • Nathage
    Nathan (@Nathage) reported

    @EE I am abroad with no signal whatsoever, so can’t call you to sort. Can you help?

  • kevinragg
    Maragceltic (@kevinragg) reported

    @EE 4GEE upload speed is 0.05mbs Download 6mbs. To send photo's to is tying up our computer for Hours. Have turned Router off and on twice no difference a lot of other people in our area are having similar problems, HS2 9ER. I messaged help yesterday, not come back to me. Unhappy

  • Chloeshan97
    Chloe Shannon (@Chloeshan97) reported

    @kris_m_thompson @EE @ThreeUK If it’s saying no service and not showing 3G/4G, I’m having the exact same problem