EE Outage Report in Purley, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: London, Southwark, Croydon, Hammersmith, City of Westminster, Brentford, Hounslow, Wandsworth, Orpington, Kingston upon Thames, Caterham, Purley, Worcester Park, Kensington and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Karen Alford
(@KarenA_69) reported
from
Whyteleafe, England
@EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE
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Dan Dad 🔶
(@DanGinBrown) reported
from
Epsom and Ewell District, England
@EE Our Broadband has been down for a while now. KT4 area. Are there any faults in the network we should know about?
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
The past 2 weeks in Chessington KT9 the @EE mobile signal has dropped in and out consistently and isn’t good enough to rely upon for an entire phone call. Please let us know what is being done about this appalling, unreliable service.
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Elizabeth Louise🦥
(@_elizabethlou) reported
@EE It’s all good didn’t know you could file a report online and had a text saying there was issues in my area and have been stored!🙌🏼👍🏼
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Stacey Fletcher
(@StaceyF25203006) reported
@DukeSkywalker69 @EE You won’t get notified so pointless I never did last time 😞
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CF34 God
(@workman121) reported
@EE why has your signal been so bad the last few weeks ? South Wales ? I want answers or I’m going with @TheO2 amd I’m taking my friends with
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Gavin Tranter
(@GavinTranter) reported
from
Bristol, England
@EE Yes sort out my problem today, because I am not happy about all this.
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Lord Mark James
(@OfficialMarkieJ) reported
@EE I pay £94 a month and the iPhone 12 max is £91 - I keep getting bombarded with deals to re new my I watch which I was also going to do. I’ve been a customer of yours for nearly 15 years. Sorry you couldn’t help me.
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Lil Vixxie
(@LilVixxie) reported
@EE stop paying Kevin bacon and maybe spend some money on your damn broadband servers
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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alan clayton
(@BigAl_91_) reported
@EE You taking piss this reply is like 16hour late, wtf, absolute goons
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Richard Leonard
(@LennysPRshop) reported
@EE hi, not a complaint but can I understand why my phone upgrade will take up to 28 days to arrive pls? Particularly as I pay £130 per month on a business contract
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Mel Sturgess
(@Sturgibee) reported
@EE can you help fix your mistakes and fraud? Or has everyone been lobotomized? 19 months of being screwed over!! Only reply if A. You have big ***** and know how to use them. B. You will admit your mistakes. C. You care about fellow humans and righting wrongs....