EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, Wandsworth, Redhill, Epsom, Orpington, Reigate, Coulsdon, Surbiton, Kingston upon Thames, and Beckenham.

City	Problem Type	Report Time
Croydon	Phone	20 hours ago
Southwark	Internet	2 days ago
Wandsworth	E-mail	3 days ago
Croydon	Internet	3 days ago
Croydon	Wi-fi	5 days ago
Wandsworth	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Chris Mason (@cmaso21) reported 46 seconds ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 2 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Shannon/Sharon (@duffshan) reported 9 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Danny Whitebread (@WhitebreadDanny) reported 9 minutes ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 11 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  T y k e (@tykeharvey) reported 12 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  petrolheadharry (@HarryHardy91) reported 15 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  PapaQ69 (@AddicksGlenn69) reported 18 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  Jenny Sanders (@gothtink696) reported 20 minutes ago from Croydon, England

  @EE can you please explain why when you try and load the page for upgrades there is always a problem saying it can't be found. I'm due for an upgrade and at the moment I can't see what deal I may want

• 
  Dave Ahern (@CorkGourmetGuy) reported 21 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Laura Hay (@Laura11389) reported 29 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 37 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Lucy Callis (@lcallis) reported 41 minutes ago from Wandsworth, England

  @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

• 
  Anna Trela (@TschesyaT) reported 43 minutes ago from Camberwell, England

  @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

• 
  Ewan Stevenson (@EwanJStevenson) reported 43 minutes ago from Lambeth, England

  @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

• 
  PapaQ69 (@AddicksGlenn69) reported 50 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 53 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  Rubén Taluja (@Robinhio84) reported 54 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  PapaQ69 (@AddicksGlenn69) reported 56 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 59 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steff McD (@Steffmcd80) reported 2 minutes ago

  @scoobyhugh8 @EE Prices are shocking cant even compete or even try and keep you as a customer

• 
  Tag (@tagz174) reported 5 minutes ago

  @robbopalmer @EE They’re terrible was glad to get rid of my sons sim with them

• 
  ollie thorne (@ollie_thorne) reported 6 minutes ago

  @EE how can I find out why the service is down at my location?

• 
  GEORGE (@gogs42) reported 8 minutes ago

  @EE Okay so why is the app still not working then?

• 
  Papa Samba Lo (@PapaSambaLo1) reported 11 minutes ago

  @England @EE The attack is really bad

• 
  Jigar (@007jigs) reported 13 minutes ago

  Is ee network not working in wembley area? @EE

• 
  Graeme Gardner 💙 (@GraemeGardner) reported 13 minutes ago

  So it looks like after 20 years @EE and I will part ways and I’ll go full fibre with someone else. Not willing to offer me the same deal as a new customer, nor match a competitors offer — some bullshit about their systems not letting them.

• 
  Abodunrin Abayomi (Ph.D) (@fabulousyom) reported 15 minutes ago

  @England @EE The worst English team in living memory. @GhanaBlackstars have nothing to fear!!!

• 
  Val FS Nomad (Cømms Open) (@FlamesNomad) reported 15 minutes ago

  Yo @EE is the network down or sommin? I can't even check to see if it is in my area because of the requirement to sign in

• 
  simon withers (@KalEl_WBS) reported 17 minutes ago

  @EE I want a data only plan to go on a 5g network backup device. What are your best options that aren’t massively more expensive than my actual phone plan!