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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 12/18/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: City of Westminster, Wandsworth, London, Croydon, Hammersmith, Southwark, Bromley, Sidcup, Epsom, Kensington, Reigate, Caterham, Hounslow, Redhill and Coulsdon.

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City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomWandsworth Total Blackout
United KingdomCity of Westminster Internet
United KingdomCity of Westminster Phone
United KingdomLondon Phone
United KingdomCroydon Total Blackout

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • HeadshotsDaniel Daniel Spencer - Headshot Photographer (@HeadshotsDaniel) reported from Camberwell, England

    @malmborg Damn it... I thought that was bound for an @ee billboard!

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡

  • bosswhitta David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • BenHop Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • alexkingtweets Alex King (@alexkingtweets) reported from Merton, England

    @Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Camberwell, England

    @EE Data speed is very slow sometimes less than 5Mb/s

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • westiee Alicia (@westiee) reported from Richmond, England

    @EE Shocking customer care! Contacted you on 19/9 to remove my grandad’s mobile number from my account following his passinf yet you are still charging me for it! Please DM me ASAP

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonLoCascio Jason LoCascio (@JasonLoCascio) reported

    @EE A little tip for good customer service is NOT to put a smiley face when you've let them down badly. It can give the wrong impression. The correct way is to sort it out.

  • SimonJRikowski 𝔖𝔦𝔪𝔬𝔫 𝔍𝔞𝔪𝔢𝔰 ℜ𝔦𝔨𝔬𝔴𝔰𝔨𝔦 (@SimonJRikowski) reported

    @EE Yes, but your service is ****

  • HaigK21 Haig Kingston (@HaigK21) reported

    @VodafoneUK you have met me down on the connection promise, you claim to provide 4G at my new address and I get NOTHING. I want to leave my contract bu you claim I owe £500 that’s not acceptable. I want to move to @EE so can you wave the termination fee!!!!! Unacceptable

  • BetonyWood JulesAtticus (@BetonyWood) reported

    @EE Having the 4GEE we pay for would be nice. Yet another day where we have no internet at all and I cannot work remotely. Understand issue with another mast on private land - well over a week and not repaired. Rubbish service from EE yet again.

  • Kratty213 Kim (@Kratty213) reported

    @EE Thanks for getting back to me.... Looks like the whole street is down and not just us, so waiting on engineers to fix it I guess... Service status says Sunday 😳

  • MeganDensley Megan💕 (@MeganDensley) reported

    @EE has the worst internet connection I’ve ever used, called so many times about how awful it is and nothing gets done.. can’t wait to have a new wi-fi provider because the last two years have been dreadful

  • coastie61 Tim (@coastie61) reported

    @EE when will we actually be able to use our phones in BN2 8 area please? I can't work. This is like the 6th time this year with an outage.

  • sophemmX Sophie👸🏼 (@sophemmX) reported

    @EE are unbelievable!! I’m sick of arguing with people on the phone, I’ve raised a complaint and they’ve closed it for me?? Also, the reason my phone doesn’t work in my house is because it’s ‘a bad area for us’ and its not going to be resolved soon, had enough of ****** service

  • GW_123 g, sword of wrynn (@GW_123) reported

    @EE is your home broadband service just an out of season April Fool's joke?

  • _stevie_baby steve (@_stevie_baby) reported

    @EE Hey, 48 hours without reply to 3 emails to your retentions department ain't the way to retain a customer. Time for a change methinks