EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Croydon, Wandsworth, London, Hammersmith, Southwark, Fulham, Purley, Bromley, Beckenham, City of Westminster, Hounslow, Leatherhead, Sutton, Kensington and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Wandsworth |
Wi-fi | |
| London |
Internet | |
| London |
||
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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🇺🇦 Tommy Gilchrist 🏳️🌈
(@tommygilchrist) reported
from
Lambeth, England
It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.
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MazDOz 💙🏴☠️🚭♍♀️💯
(@OzmaLionheart) reported
from
Camberwell, England
@EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with phone not delivered
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Tomasz Rykała
(@tomaszrykala) reported
from
London, England
@JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"
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john durant
(@johndurant63) reported
from
Brentford, England
@EE need help with upgrade phone not delivered
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@EE I'm currently receiving no service in southeast London. Is there an outage?
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Mark S
(@whiskey_soaked_) reported
from
Camberwell, England
@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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✈️ B
(@_beckid) reported
from
Croydon, England
@O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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Chris Mason
(@cmaso21) reported
from
Lambeth, England
@EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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AA Ron 🖤 👟
(@Munden87) reported
from
Addington, England
@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Jason Fey
(@fey_jason) reported
from
Bexleyheath, England
@EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !
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Martin Tull
(@MartinTull1) reported
from
Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Yang Xu
(@bostoed0624) reported
from
Croydon, England
@StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).
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MarleneJohnson
(@MGVanessaJ) reported
from
Southall, England
When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.
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Stephen Tilney
(@Stephen_Tilney) reported
from
Kingston upon Thames, England
@EE Still no "Call Back".... Perhaps the signal is poor ?!
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
EE Issues Reports
Latest outage, problems and issue reports in social media:
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John Chettleburgh 🇺🇦🇺🇦 🔶 3.5% #GTTO #FBPPR
(@Johnc1508) reported
@BTSopenreach what on Earth are you playing at, I’ve been without broadband for days now! @EE say it’s your fault, but I work from home so it’s a problem. Your problem. Not good enough
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Jupiter's Journey 👞
(@ShoeTownMusic) reported
@EE have to be the worst company i've ever had the displeasure of dealing with. Impossible to get through to on the phone and have tricked me into sales and now sent me Debt Collection letter?!
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O'Maoilbheannachta
(@Blessing1973) reported
Hey @EE @VodafoneUK Are you using this number +442896918935 to offer 40% off contracts? If not it's an awful attempt at a scam. If so, then it's an abysmal call centre.
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Simon Straker
(@straker84) reported
@EE Oh you mean expanding the network so u can get more customers and charge more. Behave I worked in the telecoms market and know how much margin companies like ee make! The % increase is Almost as criminal as petrol prices so don't take the piss by saying financial hardship
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Byron Littlefair ⚽️
(@bazzmanthegreat) reported
from
Askham Richard, England
@EE what’s the issue with the signal and data roaming in Knaresborough (North Yorkshire) being down all day?
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AoHJamesy
(@AoHJamesy) reported
@EE whats going on with the ee network in Glasgow Scotland not been able to phone or use data today
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Eilidh Broon
(@Eilidh_Brownie) reported
@EE Hi. Our mobile broadband 5GEE router has been off for the past week as we have been on holiday. But upon turning it on last night the connection has been incredibly unstable. Cannot stream or work remotely. Never had an issue like this before. Anyone who can help?
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Thom Rowlands
(@thom_rowlands) reported
Hi @EE, I filed a complaint on 1st March and haven't heard anything from you. Could you please advise?
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Lilo Filsak (she/her)
(@lilofilo87) reported
Hi @EE I've got a mini hub provided by @bt_uk whilst waiting for my broadband to be installed, but why do I only get 15 mins of connection before it decides there's no signal? I'm on EE for my mobile in the same location and have full signal? Not useful
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HopeEloise
(@HopeEloise2) reported
Yet again I’m abroad and can’t use my phone thanks to EE. No mobile signal so can’t call them and message function unavailable online. Was promised it was fixed, it’s not. Sort it out @ee