EE outages and service status in Purley, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Purley, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 23, 12:21 AM GMT+1.
- Internet (53%)
- E-mail (13%)
- Total Blackout (13%)
- Phone (13%)
- Wi-fi (6%)
- TV (3%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Purley, England
The most recent EE outage reports came from the following cities: Mitcham, Croydon, Wandsworth, Southwark, Epsom, Westerham, Caterham, Warlingham, Bromley, Purley, and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
 Mitcham
|
Internet | 3 days ago |
|
Croydon
|
Internet | 5 days ago |
|
Croydon
|
Total Blackout | 6 days ago |
|
Wandsworth
|
Internet | 6 days ago |
|
Croydon
|
Internet | 11 days ago |
|
Southwark
|
Wi-fi | 11 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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Sam Tucker (@samgwentucker) reported from Lambeth, EnglandHey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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AA Ron 🖤 👟 (@Munden87) reported from Addington, England@EE has there been network issues in London today? As I had 5G earlier but nothing was working?!
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Dave Ahern (@CorkGourmetGuy) reported from Merton, EnglandThe last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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Paula Griffin 🏳️⚧️ (@Paula_Griffin65) reported from Camberwell, EnglandIf Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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𝒥𝒶𝓎 (@JayRyd3r) reported from Bromley, England@I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!
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PapaQ69 (@AddicksGlenn69) reported from Bromley, England@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England@EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks
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petrolheadharry (@HarryHardy91) reported from Bromley, England@ee down again ? Not able to make any calls or internet
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Kevin Nolan (@knolanuk) reported from Lambeth, England@daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.
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Chris Mason (@cmaso21) reported from Lambeth, England@EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡
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TricolorGav (@gauravleo7) reported from Lambeth, England@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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Tony Wiseman (@tonywiseman1976) reported from Camberwell, England@EE You might be losing a customer this year…
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Matthew Sexton (@matt_sexton) reported from Croydon, England@Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.
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✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, EnglandOnce again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot
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Lucy Callis (@lcallis) reported from Wandsworth, England@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ollie Stokes (@Ollie_Stokes27) reportedI’m shocked by how a complaint has been handled @EE Following several recorded calls, I agreed to close my account based on assurances regarding my exit fees. Despite this, I’ve been charged over £600. I feel I’ve been misled,requesting an urgent review into this matter. #EE
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Gareth Howells (@GarethJHowells) reported@EE Have reported it online now. Signal is very weak.
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Alan Roberts (@AlanRob68902430) reported@virginmedia @RA0307J your scammers everyone has seen how you operate and where find for those practises how many peoples credit file did you irrevocable damage for late payment of a phone bill?, I've been a virgin media customer since its inception as " Blue yonder" I have just terminated my contract and put here in text " come collect your router" I'm disabled and won't be going anywhere to post it back to you take this as LEGAL NOTICE of the same, now I've moved fully to @EE unlimited tarrif and using my s26 ultra as my hotspot currently have a film on TV and using my tablet via said hotspot, virgin scammers are finished.
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Nathan Pope (@nthpopee) reported@EE How is your service so unreliable for a company worth billions !!
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alan (@alan_muso) reported@EE Done that, been told to suck it up. That's what 37 years as a customer does. Don't worry, I wont take out new stuff with you but I'll keep my mobile with you as your charges are ok. But nothing else I'm afraid and in March 2027 I'll cancel this dumb SIM card and forget about it
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Bryan Steers (@steersb) reported@EE Ffs you no comprende English, the 150 helpline is "temporarily unavailable". ******* Ai response ****
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@thedrmike.bsky.social (@The_Dr_Mike) reportedan absolute *********** of a website @EE can't load pages, when it does it takes ages to load really the worst experience on the internet - seriously considering taking my business elsewhere
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Erika (@ErikaDucker) reported@EE They wont raise a complaint for me. Been trying days. Because you sent me to store to send the phone off. Store wont raise a complaint your ee repairs team wont either. And customer care said no a store issue. Store send me to customer care
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peter wilson (@wilsonpeter48) reported@EE I have tried all SIM cards as tests the only 2 that seem to work most of the time are O2 based transmitters and Vodafone but coustomer service doesn't match phone SIM. I need a reliable SIM service being disabled with health issues to connect to my infusion pumps
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Dave (@Gazelle1981) reported@EE and #AITHomeDelivery please can someone help me? Trying to get an item delivered and have no idea what's going on. Doesn't seem like either party is talking to the other.