1. Home
  2. Companies
  3. EE
  4. Purley, England
EE

EE Outage Report in Purley, Greater London, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Purley come from postal codes CR8 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: London, Southwark, Croydon, Hammersmith, City of Westminster, Wandsworth, Thornton Heath, Hounslow, Redhill, Orpington, Fulham, Epsom, Purley, Brentford, and Kingston upon Thames.

CityProblem TypeReport Time
London Wi-fi 3 minutes ago
London Internet 2 hours ago
London Phone 2 hours ago
London Wi-fi 4 hours ago
London Internet 18 hours ago
Southwark Wi-fi 18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • AndrewRPines
    Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • thebrownmayn
    Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • Tute
    Matias Cervi (@Tute) reported from Lambeth, England

    Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

  • sandraspeccy
    sandra oneill (@sandraspeccy) reported from Hammersmith, England

    @mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always

  • MikeT72336576
    Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

  • Robinhio84
    Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

  • BurnzyH
    Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • mrsscole
    Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • Gin_Shamasi
    ‼️🫀🇬🇧Gin.Gin🇿🇦🚩 (@Gin_Shamasi) reported from London, England

    @EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.

  • paulondon666
    pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

  • RojasLahoz
    Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • mobiasstrip
    Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • olgabudimir
    Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • RezxoShaw
    Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • Jamesmeredith
    James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

  • pheauteau
    Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • Robinhio84
    Rubén Taluja (@Robinhio84) reported from Camberwell, England

    Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards due to a family emergency. How do we go about canceling the contract?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CuckooInternet
    Cuckoo (@CuckooInternet) reported

    @stuinweymouth @EE Hi there 👋, We sincerely apologise for the inconvenience caused by the service issue. We understand how crucial it is to have reliable connectivity, and we completely appreciate the frustration of being without it. While some issues may take a little longer to identify and resolve, please rest assured we are doing everything we can to repair it. According to our terms and conditions, we aim to resolve service disruptions within 48 hours. If this isn’t met, you may be eligible for compensation. Please bear with us until then, we will keep you updated, also feel free to reach out if you have any questions or need further assistance — we’re here to help. 🙏

  • ElbornoSimione
    Simione Elborno (@ElbornoSimione) reported

    @EE Can't wait to cancel all 6 lines on return. Joke of a company.

  • drummergirl2000
    AnitaDrumBeater 🍊 (@drummergirl2000) reported

    @OGMissMaria @EE I’ve had my mobile with them for donkey’s years tbf & no issues & decent coverage

  • AndyRobins_PSRB
    Andy Robins (@AndyRobins_PSRB) reported

    @EE is there an issue in M41 area, my broadband is insanely slow! 23mb download via wifi, usually runs at nearer 250MB

  • AgentZara
    c74NcK (@AgentZara) reported from Viewpark, Scotland

    @EE update on my stolen/missing order. Basically there nothing you can do. Sorry?? Either you or the courier ****** up, I ain't going chasing/looking for the stuff. Blame lies with your **** courier who can't even read a door number. You couldn't make this **** up, honestly!

  • OGMissMaria
    MariaPops (@OGMissMaria) reported

    @drummergirl2000 @EE The customer service advisors have been good, apologetic etc but yes youre right it’s shocking service considering everything is done through the internet. I have no TV, no banking, can’t work from home, no radio nothing.

  • xinteriorsltd
    Dan Gibbons (@xinteriorsltd) reported

    @EE don’t you love it when you call up for the 3rd time about your phone not working over a 3 month period and the problem still isn’t fixed. And they still want you to pay full price despite having faults acknowledged by EE! So sort the problem finally and we pay. 🤬#eecomplaint

  • alangsalt
    Alan Salt (@alangsalt) reported

    @EE no signal for 2 days at TR12 7RS. When will we get ourvphonecsugnal back? This happened at TR13 0LB 4 days ago

  • ElbornoSimione
    Simione Elborno (@ElbornoSimione) reported

    @EE Talking to a agent would help but it says call. That's a joke

  • OGMissMaria
    MariaPops (@OGMissMaria) reported

    @drummergirl2000 @EE Tbf I do live in the middle of nowhere where now so things are an issue but not a 10 day issue.