EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Epsom, Croydon, Wandsworth, Westerham, Caterham, Warlingham, Bromley, Purley, Redhill, Orpington, Reigate, Coulsdon, Surbiton, and Kingston upon Thames.

City	Problem Type	Report Time
Southwark	Internet	7 hours ago
Epsom	Total Blackout	24 hours ago
Epsom	Wi-fi	1 day ago
Croydon	Internet	1 day ago
Wandsworth	Internet	2 days ago
Southwark	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Mark S (@whiskey_soaked_) reported 15 minutes ago from Camberwell, England

  @England @BukayoSaka87 @EE Now replace **** for brains Southgate

• 
  Matthew Barber (@Matt_Barber4500) reported 15 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  Dell Smith (@HowardDellSmit1) reported 18 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Ronin Shaw (@RezxoShaw) reported 19 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

• 
  Jimmy (@jimmyb01) reported 20 minutes ago from Merton, England

  @EE is MyEE down? Can’t log in on app or website

• 
  Hazel 🥸 (@BurnzyH) reported 20 minutes ago from Redhill, England

  Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

• 
  pavlin yankov (@paulondon666) reported 21 minutes ago from Lambeth, England

  @EE Good morning. Why have you suspended my Pay as go service ?

• 
  Laura Hay (@Laura11389) reported 21 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 22 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 22 minutes ago from Bromley, England

  @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 23 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  James Meredith (@Jamesmeredith) reported 25 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 36 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  T y k e (@tykeharvey) reported 42 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  Kevin Nolan (@knolanuk) reported 47 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Lucy Callis (@lcallis) reported 49 minutes ago from Wandsworth, England

  @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

• 
  James Meredith (@Jamesmeredith) reported 51 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  Agustin Pesciallo (@agustin) reported 54 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Ravi Dheer (@RaviDheer) reported 56 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  PapaQ69 (@AddicksGlenn69) reported 58 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TRUTH (@paulamobi) reported 14 minutes ago

  @England @EE The funniest thing about the 'high-value' men and women lecturing people on this app is that none of you are actually married or in stable relationships. You're just single people who read three paragraphs of a self-help book and decided to open a school."

• 
  simon withers (@KalEl_WBS) reported 14 minutes ago

  @EE you say this. Get even more from your new phone with 5G+ on the UK's best network, and stay ahead when it matters most. But the phone doesn’t say you’re ever on 5G+ it’s in my area but phone only shows as 5G so am I getting the + or not?

• 
  Gav ✋🏼👍🏼 (@gavcraik) reported 14 minutes ago

  @EE hi there I am trying to get 7 day EU pass added to all 4 phones on my account, but it is not letting me add them, can you help please

• 
  Nomi (@Knowmeee) reported 15 minutes ago

  @EE can I get your customer service email address? I have already called to cancel my account but I just got a new bill but I can’t check it online or on the app because my profile (using the same email address mindU) is not linked to my account 🫠🫠🫠

• 
  Harpole (@MatthewHar6111) reported 15 minutes ago

  @EE support the beagle testing factory MBR in Cambridge, they obviously don’t care or love dogs, sad

• 
  🕺🏾 (@Slimedworld) reported 17 minutes ago

  @EE need urgent support sent DM

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 17 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  BROTHERLYY (@Oj_jman) reported 25 minutes ago

  EE BT - whatever name you’re cosplaying under to give poor services @EE your days are numbered.

• 
  The Bearded Nardo at Furality (@TheBeardedNardo) reported 27 minutes ago

  I have made multiple complaints to @EE and even though I told them the signal is not good where I live and that I need the fibre, they insisted on sending me a mini WiFi hub as a show of "good faith" it was supposed to arrive today, guess what, it never did, such poor service

• 
  Wolf From B(R)um ◣ ◢ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WolfInBrum_1877) reported 29 minutes ago

  @Rains_XI @England @EE Typical AI Bot posting unrelated **** below an England post about a Player who's nothing to do with England and has already rejected that move either way