EE

EE Outage Report in Purley, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 03/09/2026 21:30

March 09: Problems at EE

EE is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Worcester Park, London, Hounslow, Wandsworth, Kensington, Southwark, Purley, Croydon, Hammersmith, Carshalton, Horley, City of Westminster, Beckenham, Thornton Heath and Sevenoaks.

Loading map, please wait...
City Problem Type Report Time
United KingdomWorcester Park E-mail
United KingdomLondon Internet
United KingdomLondon TV
United KingdomHounslow Wi-fi
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @EE @dmills87 It would be brilliant if you can support quick transfer, so when you get a new iphone and set it up, your ESim transfers straight across. I have heard that Vodafone offer it, so hopefully you can soon?

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • 75Snapper GraemeT (@75Snapper) reported from London, England

    @EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • gauravleo7 TricolorGav (@gauravleo7) reported from Lambeth, England

    @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • jadesharp1992 Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • JamieSenitt Jamie (@JamieSenitt) reported from Kingston upon Thames, England

    @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

  • WhitebreadDanny Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England

    .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ClarkeDdmthe1st DDM_Clarke (@ClarkeDdmthe1st) reported

    @EE your BT broadband service over the last few days have been DREADFUL!

  • pippajaygreen 💖Pippa Jay🚀 (@pippajaygreen) reported

    @EE need to cancel my plan but can't sign into my account - supposedly sent reset link to email but nothing. And yes, correct email used.

  • Sam_9604 Sam (@Sam_9604) reported

    @EE any known issues in sleaford area for data, my phone says network temp turned off by mobile operater, few others at work have the same issue

  • Megaprikibalz YNWA 213 (@Megaprikibalz) reported

    @England @EE Gotta be Millie Bright for me. Beth Mead showed up when it was easy. When it got to proper hard games she went missing then got injured. Millie was a defensive juggernaut and damn, that moment she had to play a forward was absolutely monstrous. She was a nightmare.

  • luciewrites Lucie (@luciewrites) reported

    @EE Hi EE, our internet went down in Worthing at 10pm last night and hasn’t come back up. No info online, we just want to know the reason and estimated fix? 2 people working from home, so pretty urgent. Thank you

  • RangersBear55 𝑹𝒂𝒏𝒈𝒆𝒓𝒔 𝑩𝒆𝒂𝒓 (@RangersBear55) reported

    Sick fed up of the crap service from @O2 mobile data barely working, calls going straight to vmail, can't connect when dialing out, texts won't send. And the excuse is because some mast has been removed.. Paying £55/mth for this?! Had it. Moving to @EE

  • Skynet_TX Skynet (@Skynet_TX) reported

    @IkeagoneKatz @EE I've found that if I dial 150 and just listen to the start of the message where it tells you your balance, then hang up, I then receive a text within a few seconds with all of my allowance details.

  • WestCreative James West (@WestCreative) reported

    @EE desperately trying to add data to my account - but there’s an error with logging in, issues in the app saying try again later and zero response from your online chat having been waiting for over an hour.

  • Elena_haf Elena (@Elena_haf) reported

    @EE having problems accessing add-ons. Data due to run out but add-ons link doesn’t work - please can you help?

  • markyr888 Mark (@markyr888) reported

    @EE really disspointed in your technical support team. I keep getting cut off due to a poor phone signal in NW5 London when it was once fine. No call back after initial contact with ee, really.. really poor. I'm thinking of leaving ee because of this.