EE Outage Report in Purley, Greater London, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, London, Wandsworth, Hammersmith, City of Westminster, Thornton Heath, Hounslow, Redhill, Orpington, Fulham, Southwark, Epsom, Purley, Brentford, and Kingston upon Thames.

City	Problem Type	Report Time
Croydon	Wi-fi	19 hours ago
London	Phone	23 hours ago
London	Wi-fi	2 days ago
London	Internet	2 days ago
London	Internet	2 days ago
Wandsworth	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  eugenie arrowsmith (@eugeniearrow) reported 31 seconds ago from Hammersmith, England

  @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

• 
  Abby-Kate Batchelor (@Batchala) reported 1 minute ago from Lambeth, England

  And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2

• 
  Keyth (@kdrickards) reported 5 minutes ago from Camberwell, England

  @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

• 
  Bruno🎗 (@OnlyMe66666) reported 7 minutes ago from London, England

  @EE your website and changing login details is a nightmare

• 
  Sara Nelson (@SaraCNelson) reported 7 minutes ago from Lambeth, England

  .@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3

• 
  Stuart Ions (@Stueypot) reported 10 minutes ago from Croydon, England

  @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

• 
  Abby-Kate Batchelor (@Batchala) reported 12 minutes ago from Lambeth, England

  Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee

• 
  Sara Nelson (@SaraCNelson) reported 14 minutes ago from Lambeth, England

  .@EE given that I a) often work from home b) need broadband in order to camera monitor a very sick pet when I am not there, this is completely unacceptable. Essentially, I've given up a perfectly adequate service and am now left to wait 4 days without any access at all. 2/3

• 
  Nuno Lopes (@NunoEd) reported 17 minutes ago from Lambeth, England

  At least @EE excellent customer service is quick to sort this mess out 🤗 fingers cross for OpenReach’s next visit 😅

• 
  Michael Snasdell (@MichaelSnasdell) reported 21 minutes ago from London, England

  Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.

• 
  KINGDARKBERRY (@Darkberry87) reported 22 minutes ago from Croydon, England

  Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!

• 
  Mr Lorraine (@MistaLorraine) reported 27 minutes ago from Kingston upon Thames, England

  @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

• 
  Keyth (@kdrickards) reported 30 minutes ago from Camberwell, England

  @EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G

• 
  Alex Irons 🇪🇺 (@IRONSBREW) reported 31 minutes ago from Brentford, England

  @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

• 
  Sara Nelson (@SaraCNelson) reported 36 minutes ago from Lambeth, England

  .@EE I'm asking that you expedite this process and get an engineer to my property by Saturday at the absolute latest. This is an essential service I cannot do without.

• 
  Alex Irons 🇪🇺 (@IRONSBREW) reported 44 minutes ago from Brentford, England

  @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

• 
  Michael Snasdell (@MichaelSnasdell) reported 52 minutes ago from London, England

  @EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you

• 
  Theo (@cfcc76670af1430) reported 53 minutes ago from Croydon, England

  @EE don't show no loyalty or appreciation to its customers, been with you guys for how many years now no issues with DD yet you can't honour a price for a Galaxy Watch, shocking. When I upgrade I'll be drastically reducing my price plan, cheers smh

• 
  Jacksneddon (@jacksneddon_0) reported 55 minutes ago from Wandsworth, England

  Hey @EE I wonder if you could help me my 4g on my Samsung s8 does not seem to connect properly when I use it is there a way to fix this issue

• 
  Muhammed Butt (@MAsgharButt2) reported 55 minutes ago from Brentford, England

  @EE Is there a problem with the network. My messages are not being sent and not being in sync with the people I am messaging.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir Thingy of House Ma-Bob (@WeighAllThings) reported 10 minutes ago

  @RetroActiveGM @EE Damn you beat me to it. Came here to post this and then promptly mute/block these morons.

• 
  Spree Spree (@SpreeUlaid) reported 11 minutes ago

  @PhilMitchell83 @EE My complaint was not upheld, and they had over 200 complaints against it by the time they replied

• 
  Mands 💜💙💜🤍😷🌷🌺🌻🌼 (@skipper68uk) reported 11 minutes ago

  @EE live chat what a joke ! dads phone not working and they said call 150, he got it May from EE ONLINE and local shop does not deal with PAYG It needs to be returned and repaired / replacement - dad is in hospital so he needs it

• 
  David Williams (@davemwilliams12) reported 16 minutes ago

  @EE why does my daily phone call on my commute always get loss of signal on the m56 (one of busiest motorways in Britain) by Bowden turn off????? Is this really something that should happen still in 2022????!!!! Please sort this and get us out of the 90s!!!

• 
  🤔FlaneurOnTour📽️ (@FlaneurOnTour) reported 17 minutes ago

  @EE No errors messages and confirmed the code.... Merely submitted and repeatedly told the number cannot be transferred because of “an error” ! 😦

• 
  Hopper (@thenameishopper) reported 17 minutes ago

  @EE Improve your signal instead of virtue signalling.

• 
  Mands 💜💙💜🤍😷🌷🌺🌻🌼 (@skipper68uk) reported 19 minutes ago

  For pay as you go EE gives only the pay as you go SIM not the device hence, to check the device issue you need to speak to the manufacturer of the device as it can not be dealt with EE. what a joke @EE

• 
  Nathan (@Nathage) reported 20 minutes ago

  @EE I am abroad with no signal whatsoever, so can’t call you to sort. Can you help?

• 
  Maragceltic (@kevinragg) reported 24 minutes ago

  @EE 4GEE upload speed is 0.05mbs Download 6mbs. To send photo's to is tying up our computer for Hours. Have turned Router off and on twice no difference a lot of other people in our area are having similar problems, HS2 9ER. I messaged help yesterday, not come back to me. Unhappy

• 
  Chloe Shannon (@Chloeshan97) reported 24 minutes ago

  @kris_m_thompson @EE @ThreeUK If it’s saying no service and not showing 3G/4G, I’m having the exact same problem