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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 01/14/2026 20:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, Hammersmith, Hounslow, London, Wandsworth, City of Westminster, Southwark, Fulham, Purley, Bromley, Beckenham, Leatherhead, Sutton, Kensington and Coulsdon.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomHammersmith Internet
United KingdomHounslow Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomWandsworth Total Blackout

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • Praeceps69 Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • 221Sociopath Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • duffshan Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • nikihutchinson Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • PNagle72 Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • knolanuk Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • MattBondVocal Matt Bond (@MattBondVocal) reported from Camberwell, England

    In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • PNagle72 LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • MariamMichtawi Mariam Michtawi (@MariamMichtawi) reported from Brentford, England

    @EE I did twice but still the same. It seems many are facing the same problem!

  • okumephuna Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England

    @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

  • teresaspost Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • r1k1n Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England

    @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • stevefrost Steve Frost (@stevefrost) reported

    @EE I can't make or receive phone calls, and webchat is unavailable, I need some tech support.

  • NEEDVXR Danny (@NEEDVXR) reported

    @EE who I thought was the best supplier in the UK now I think the opposite will be changing your services and prices are terrible my monthly contract is the same as a new iPhone 14 and my phone isn't no where near as good not happy

  • LGiverless Larry the British Lamb (@LGiverless) reported

    @EE been loyal customer since about 1992, Orange then EE. I remember free upgrades & loyalty being rewarded. Now I enquire about discount on ipad 12.9 Pro on my business account and I’m told that’s not something they do. They should be giving me a free ipad for my loyalty!!!!!

  • SportingNest 🇸🇴 Sporting Nest 🇬🇧 🏳️‍🌈 🏳️‍⚧️ ‍🟧‍⬛‍ (@SportingNest) reported

    @EE @MarcAllera Spoke to a nice chap in your Exec. office about the slow data/internet. He said power repair work being done, should be fine by this week. It's not. So I reply, screenshot attached shows status as fine for postcode. Reply (from someone else) said, 'work has finished'. Great...

  • StuartStringer9 Stuart Stringer (@StuartStringer9) reported

    @EE DO NOT US EE THEY ARE BAD

  • fentinic Nic (@fentinic) reported

    @bt_uk Good evening, any chance I could have a reply to my DM please? We're still without full service for landline and broadband and @EE signal is poor 😢 Would like an update please. Thanks.

  • FreakyPatty Patricia Young (@FreakyPatty) reported

    @EE £5.86 rise on my bill is nothing to cheer about! Your greed will cost you a lot of customers who will leave you. Don’t bother replying with your tired stock justification, it doesn’t help us!

  • FiStarStone Fi Star-Stone (@FiStarStone) reported

    @EE having issues with the shop on site - error pages. Can you help with an order?

  • UB_WBAFC UB_WBAFC (@UB_WBAFC) reported

    @EE Been with ee since December and not had signal signal since January. They keep saying mast is down and crediting my bill every month. I have to use another payg sim. So just cancel my contract

  • h_lismore_cooke Writer Helen Lismore Cooke 🏳️‍🌈 (@h_lismore_cooke) reported

    @EE my data is not working so I bought add an on. Still not working but the person I spoke to said I couldn't cancel it. Then they hung up because their shift ended...