EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Croydon, Southwark, Wandsworth, Beckenham, Orpington, Leatherhead, Thornton Heath, Redhill, Fulham, Epsom, Purley, Kingston upon Thames, Caterham, Worcester Park, and Carshalton.

City	Problem Type	Report Time
Croydon	Wi-fi	13 hours ago
Southwark	Internet	2 days ago
Croydon	Internet	3 days ago
Wandsworth	Phone	5 days ago
Croydon	Internet	6 days ago
Beckenham	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  PapaQ69 (@AddicksGlenn69) reported 1 minute ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  Linzie Hunter (@linziehunter) reported 2 minutes ago from Camberwell, England

  @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

• 
  Rubén Taluja (@Robinhio84) reported 5 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Walee (@thebrownmayn) reported 7 minutes ago from Merton, England

  @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

• 
  Ewan Stevenson ⛄️ (@EwanJStevenson) reported 8 minutes ago from Lambeth, England

  @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

• 
  Dave Ahern (@CorkGourmetGuy) reported 23 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Warren (@warrenmcgrath1) reported 28 minutes ago from Bromley, England

  @EE Problem solved since this.

• 
  PapaQ69 (@AddicksGlenn69) reported 30 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  Dell Smith (@HowardDellSmit1) reported 31 minutes ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  Chris Mason (@cmaso21) reported 32 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  Sholeve Davies 🇸🇱 (@issavibe95) reported 35 minutes ago from Croydon, England

  @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

• 
  TricolorGav (@gauravleo7) reported 38 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  PapaQ69 (@AddicksGlenn69) reported 46 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Mandyphin28 (@mandyphin28) reported 49 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Olga (@olgabudimir) reported 52 minutes ago from Wandsworth, England

  Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

• 
  Andrea Gillis (@angegillis) reported 53 minutes ago from Lambeth, England

  @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

• 
  T y k e (@tykeharvey) reported 55 minutes ago from Worcester Park, England

  @ee 5G is worse than there 4G it never blood loads anything

• 
  James Meredith (@Jamesmeredith) reported 58 minutes ago from Camberwell, England

  @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 59 minutes ago from Bromley, England

  @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

• 
  Ewan Stevenson (@EwanJStevenson) reported 59 minutes ago from Lambeth, England

  @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bodz84 (@AFCBUDDY85) reported 4 minutes ago

  @Skytv just know the football season finishes May 30th. If this persists i'll cancel my Subscription. its that simple @EE you got some random being a fake on twitter using your logo

• 
  LifesTooShort (@HappyDa63374790) reported 5 minutes ago

  @MickyJones_ @EE I just wanted to pay a bill, but the stooopid app is still down.

• 
  Me (@shawtty64) reported 6 minutes ago

  @EE there is a problem with your app AGAIN.... please sort it. Not able to get on it yesterday, last night or this morning. !

• 
  Andy  🇬🇧 🇺🇦 (@AndyC_52) reported 9 minutes ago

  @EE think you should think about changing carrier you use #DPD been wait for the iPhone 16 i upgraded. Driver was running behind. Got someone from DPD rang saying spoke to driver and will deliver parcel this afternoon 10min later got a text saying sorry we missed you. Went on DPD chat they said driver came to my house at 1:08pm never did as was in my chair looking out the window

• 
  TOOKS (@ltookey1) reported 9 minutes ago

  @EE broadband down about 6 times over the last 3 days. Poor service. Has meant no internet and not able to watch TV as your TV service runs through Broadband! Not a happy household

• 
  stephen (@n0b0dy1280) reported 13 minutes ago

  @EE I’m looking for some help with regards to my old contract phone, we’ve given it to my daughter, set up a new Apple ID but it’s went into activation lock. Contacted Apple and they need proof of purchase, we don’t have that as it’s been 2+years Is this something we can request

• 
  Bryan Pinto (@bryanp247) reported 15 minutes ago

  @EE got lots of problems with my internet connection when i am out and about besides being on full data plan i now see my mobile data is switched off very unhappy with EE as I can no longer call you to sort it

• 
  Tim Hall (@thelimplettuce) reported 17 minutes ago

  @EE no mobile network for 2+ days now at/near home - what's going on and when's it being sorted? Not sure what I'm paying for if it isn't mobile network 🤔

• 
  Charlie Thomas (@CThomas663) reported 19 minutes ago

  And then when another chap calls today trying to sell me things... I can only apologise to the poor guy in your call centre who just hot both barrels, @EE Seriously, stop it.

• 
  Ian Wardell (@ian_wardell) reported 28 minutes ago

  @EE why on earth must this signing up for a broadband service be so difficult and confusing?? My previous address is wholly irrelevant, as is my employment history! I hope you're not going to try and isntall BB at my previous address!