EE Outage Report in Purley, Greater London, England
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The latest reports from users having issues in Purley come from postal codes CR8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Purley, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, Southall, London, Croydon, Wallington, Coulsdon, City of Westminster, Orpington, Leatherhead, Fulham, Wandsworth, Redhill, Ashtead, Merton and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Phone | |
| Southall |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Croydon |
Phone |
Community Discussion
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EE Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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✌🏻Gary aka Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot
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Kevin Nolan
(@knolanuk) reported
from
Lambeth, England
@daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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Teresa Walsh ●
(@teresaspost) reported
from
Merton, England
@EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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PM 🇺🇦
(@prasulm) reported
from
Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing
(@maryyasmine) reported
from
Kensington, England
@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)
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LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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Steve Fisher
(@221Sociopath) reported
from
Brentford, England
I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE
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Mariam Michtawi
(@MariamMichtawi) reported
from
Brentford, England
@EE I did twice but still the same. It seems many are facing the same problem!
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Zarra Okumephuna, LLM.
(@okumephuna) reported
from
Camberwell, England
@MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!
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Matt Bond
(@MattBondVocal) reported
from
Camberwell, England
In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.
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Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙
(@r1k1n) reported
from
Brentford, England
@EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik
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Paul and Sir Fluffy 🏴🇮🇱
(@Praeceps69) reported
from
Hounslow, England
@EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.
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Paul Nagle LL.b (hons) Lawyer
(@PNagle72) reported
from
Southall, England
@EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.
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Niki Hutchinson
(@nikihutchinson) reported
from
Wandsworth, England
Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
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✌🏻Gary aka Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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✌🏻Gary aka Moofie✌🏻
(@MusicMoofie) reported
from
Bromley, England
@AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Setu Desai
(@setu9760) reported
@EE I tried about an hour ago and received one email for verification but upon clicking the link it said link invalid and to try again but again no email for the retry. It is a sim-only pay monthly contract that we bought a few months ago but never registered for an online account
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Jane Maunsell
(@JaneMaunsell) reported
@EE please can you help me I can’t make any phone calls abroad or receive any phone calls this is urgent and I can’t get through please message me
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Greg Sheldrake
(@GregSheldrake) reported
@EE Highly disappointed that EE isn't partaking in the Offer. So handsets sat there collecting dust. And let's put it this way! EE hasn't announced a release date for the handsets which doesn't help customers to ensure they're home for deliveries!
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Nick
(@NickJ211) reported
@EE hello. Is it possible to raise an issue with home broadband via email or ticket. I am unable to speak on the phone.
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Here2watch
(@Here2watch2) reported
@EE @EE but as you say you're making the customer pay for these upgrades rather than acknowledge the tough times people are facing and forecasting lower profits this year to pay for them that way?
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Matt Black
(@DJ_Matt_Black) reported
@EE I have just recieved emails to tell me my phone and broadband are going up by 4.10 and 8.66 respectively. How can you possibly justify such extortionate rises, if it wasnt for the fact i have only just renewed my phone and started a broadband i would be looking to cancel
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Jamie Leonard
(@jamie__leonard) reported
Once again @EE you have an app and online login that are unable to allow me to manage data, my account and so on. This isn't an isolated occurrence, it's becoming more and more regular. A poor customer experience due to shabby back end management.
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Jon Clemens-Mann
(@jon_mann) reported
I've been a loyal @EE customer since its inception. Barely 3 months into a 2 year contract. Slapped with nearly a 15% price increase. Don't accept "rise in line with inflation" excuse. I bet this increase doesn't apply to new customers. Great way to reward loyalty. Not impressed
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BLT
(@bryanth0mpson) reported
from
Glasgow, Scotland
Sad to have been charged a contract cancellation fee by @EE I thought that since I’ve been a customer since 1999 they might have let it slide 😞
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mdmejdjdjdiwiwmmemd
(@CameronFormby69) reported
@EE your wifi is honestly useless I’ll never recommend you or BT to family and friends your scamming people by promising a service and not delivering at all, plus your customer service is as useful as your **** wifi