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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: London, Southwark, Croydon, Hammersmith, City of Westminster, Wandsworth, Thornton Heath, Hounslow, Redhill, Orpington, Fulham, Epsom, Purley, Brentford, and Kingston upon Thames.

CityProblem TypeReport Time
London Internet 8 hours ago
Southwark Wi-fi 8 hours ago
Croydon Total Blackout 13 hours ago
London Internet 14 hours ago
London E-mail 17 hours ago
Croydon Internet 19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • IRONSBREW
    Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.

  • cfcc76670af1430
    Theo (@cfcc76670af1430) reported from Croydon, England

    @EE don't show no loyalty or appreciation to its customers, been with you guys for how many years now no issues with DD yet you can't honour a price for a Galaxy Watch, shocking. When I upgrade I'll be drastically reducing my price plan, cheers smh

  • Batchala
    Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee

  • Stueypot
    Stuart Ions (@Stueypot) reported from Croydon, England

    @EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help

  • kdrickards
    Keyth (@kdrickards) reported from Camberwell, England

    @EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G

  • eugeniearrow
    eugenie arrowsmith (@eugeniearrow) reported from Hammersmith, England

    @EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish

  • MichaelSnasdell
    Michael Snasdell (@MichaelSnasdell) reported from London, England

    @EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you

  • PantevPlamen
    Plamen Pantev (@PantevPlamen) reported from Merton, England

    That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame

  • SaraCNelson
    Sara Nelson (@SaraCNelson) reported from Lambeth, England

    .@EE I'm asking that you expedite this process and get an engineer to my property by Saturday at the absolute latest. This is an essential service I cannot do without.

  • HavocTechie
    Havoc techie - Voiding warranties since 1990 (@HavocTechie) reported from Bexleyheath, England

    Thanks @ee for using only #IPv6 great for you to force this on users when not every #ISP provides support for it so now my 3CX app wont work as its hosted on a IPv4 server as the ISP dont supply IPv6

  • MichaelSnasdell
    Michael Snasdell (@MichaelSnasdell) reported from London, England

    Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.

  • Darkberry87
    KINGDARKBERRY (@Darkberry87) reported from Croydon, England

    Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!

  • jacksneddon_0
    Jacksneddon (@jacksneddon_0) reported from Wandsworth, England

    Hey @EE I wonder if you could help me my 4g on my Samsung s8 does not seem to connect properly when I use it is there a way to fix this issue

  • kdrickards
    Keyth (@kdrickards) reported from Camberwell, England

    @EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.

  • OnlyMe66666
    Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • MistaLorraine
    Mr Lorraine (@MistaLorraine) reported from Kingston upon Thames, England

    @EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @EE Is there a problem with the network. My messages are not being sent and not being in sync with the people I am messaging.

  • IRONSBREW
    Alex Irons 🇪🇺 (@IRONSBREW) reported from Brentford, England

    @EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.

  • NunoEd
    Nuno Lopes (@NunoEd) reported from Lambeth, England

    At least @EE excellent customer service is quick to sort this mess out 🤗 fingers cross for OpenReach’s next visit 😅

  • Batchala
    Abby-Kate Batchelor (@Batchala) reported from Lambeth, England

    And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • alice_robbo
    Alice Roberts-Bowen (@alice_robbo) reported

    @EE i have just been told on the phone as we have a corporate business acct we don’t get technical help at the weekend! How can this be when business work 24/7?! If we had personal phones I could get technical help

  • JohnyMoz
    John Moriarty (@JohnyMoz) reported

    @EE Ongoing. Pretty much going into any shop means the signal disappears

  • Siouxbee89
    SuZannah Bee - Songwriter & composer. 🎸🎹🎤💓🌹🌹 (@Siouxbee89) reported

    @EE @btsport Hello. I would like to know when EE broadband is going to perform better again. EVERY day & night, my internet drops and cuts out. It is affecting my work TERRIBLY. I’ve never experienced such bad internet from EE ever. It’s been going on for weeks now. East Anglia.

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @EE My SIM Card was stolen I need your help to block it!!!!💔💔💔💔

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @EE @EE my SIM Card was stolen please help me!!!😭😭😭😭😭💔💔💔💔💔💔

  • AduuJuma
    Aduu Juma masudi (@AduuJuma) reported

    @EE @VodafoneUK @TheO2 iPhone12- Blk.I totally understand that but please understand my frustration too as I was advised to cancel my order twice and order it again due to error.I last placed an order on Wednesday and was told for the 6th time it will be delivered by tmorrow and it stil hvnt arrived.

  • chrisfromdevon
    chrisfromdevon (@chrisfromdevon) reported

    Hay @EE why can't you support visual voicemail for Android? Is it beyond you capability? Seems like it shouldn't be? What gives?

  • _helen_8
    Helen (@_helen_8) reported

    @EE I don’t want to cancel the order I want to receive the order before Christmas as it’s a Christmas present! Selling stock you can’t guarantee to get its disgraceful! I was assured this would arrive before Christmas!

  • AduuJuma
    Aduu Juma masudi (@AduuJuma) reported

    @EE @VodafoneUK @TheO2 I have no choice but to escalate this or leave EE with the amount of times I’ve been let down or over promised and you guys have not delivered. It’s taken the fun and excitement out of getting an upgrade

  • smalltrout1
    James Barbour (@smalltrout1) reported

    @EE my broadband is down are there issues in Tayport