EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Wandsworth, Croydon, Beckenham, Orpington, Southwark, Leatherhead, Thornton Heath, Redhill, Fulham, Epsom, Purley, Kingston upon Thames, Caterham, Worcester Park, and Carshalton.

City	Problem Type	Report Time
Wandsworth	Phone	1 day ago
Croydon	Internet	2 days ago
Beckenham	Internet	4 days ago
Croydon	Wi-fi	6 days ago
Croydon	Phone	8 days ago
Croydon	E-mail	10 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Dell Smith (@HowardDellSmit1) reported 19 seconds ago from Tolworth, England

  @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 37 seconds ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  Kevin Nolan (@knolanuk) reported 2 minutes ago from Lambeth, England

  @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

• 
  Ravi Dheer (@RaviDheer) reported 5 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Joe Wadsack (@vinesack) reported 8 minutes ago from Wandsworth, England

  I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 16 minutes ago from Bromley, England

  @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 16 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  Agustin Pesciallo (@agustin) reported 17 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported 19 minutes ago from Camberwell, England

  If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 20 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Karen Alford (@KarenA_69) reported 22 minutes ago from Whyteleafe, England

  @EE absolute disgusting service especially as been a customer for 26 years.. not for much longer if nobody can be bothered to get back to me #badcustomerservice #EE

• 
  Matthew Barber (@Matt_Barber4500) reported 27 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  TricolorGav (@gauravleo7) reported 41 minutes ago from Lambeth, England

  @EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband

• 
  Craig Williams DJ (@craigwilliamsdj) reported 43 minutes ago from Croydon, England

  @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

• 
  Mark S (@whiskey_soaked_) reported 44 minutes ago from Camberwell, England

  @England @BukayoSaka87 @EE Now replace **** for brains Southgate

• 
  PapaQ69 (@AddicksGlenn69) reported 44 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Jonny Pugsley (@jonathonfp) reported 46 minutes ago from Kingston upon Thames, England

  @EE what has happened to your signal in KT6? It’s non existent currently 🙄

• 
  Sam Tucker (@samgwentucker) reported 46 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 47 minutes ago from Croydon, England

  @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

• 
  James Meredith (@Jamesmeredith) reported 60 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tim davis (@timdavis87) reported 6 minutes ago

  Is @EE the hardest organization to speak to. Instead of meaningless text options why not answer a phone. And why when you open a complaint will you close it unless I contact you. Surely you should contact me to say how and when it’s been resolved. Absolutely appalling

• 
  Alan Roberts (@AlanRob68902430) reported 6 minutes ago

  @EE I've just put the phone down on someone called clair, refused to raise the complaint to your exec team, she rang me back stating I cannot discuss an upgrade because of an outstanding balance on the account, After 9 years with EE I want to terminate the contract with immediate

• 
  Matthew Halmshaw (@matthewhalmshaw) reported 13 minutes ago

  @FitbitSupport Hi guys. I'll contact @EE too but but the battery life has taken a real nose dive the last few weeks. Perfectly fine for 8 months or so and now the battery life is really bad

• 
  Rachel (@RachieP18) reported 16 minutes ago

  @EE disappointed in EE complaints team. Upgraded my phone on the 26th February as part of a deal with a watch and AirPods for £1. Guy who sold it has now left, no voucher for the AirPods and resolution is sending back my phone and watch? You can see in your notes I purchased with

• 
  Ɛ (@WolfChanChimmy) reported 19 minutes ago

  @EE I can login on the website but I need the app to be able to control my broadband as it wont let me edit or do anything.

• 
  huw (@jonsie) reported 23 minutes ago

  @EE here's a great CX problem for you. I am not your customer. Your new customer has (hopefully accidentally) used my email account to register for your services, so I have 8 emails from you - including NOW and Netflix. And there is no easy way to tell you this!!!!!

• 
  Peter Tony Evans (@petetho05730914) reported 23 minutes ago

  @EE ee is **** i am constantly having network issues evbery ******* month sort it out for **** sake

• 
  dystopian (@NNazir) reported 33 minutes ago

  @ianclatworthy @EE Only issue would be losing number as it was in late fathers name the account , she could get new number then request a renumher afterwards but it’s not gtd she will able to keep number

• 
  Joe Gill (@Joesgill) reported 33 minutes ago

  @EE my signal is down in the SK22 area. The WiFi we log into is also down. I have tried the app (via a Vodafone hotspot connection), but your AI is sending me in circles.

• 
  Tobes (@theGrimey) reported 34 minutes ago

  @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).