EE outages and service status in Purley, England

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Purley, England

The most recent EE outage reports came from the following cities: Southwark, Croydon, Surbiton, Wandsworth, Kingston upon Thames, Beckenham, Orpington, Leatherhead, Thornton Heath, Redhill, Fulham, Epsom, and Purley.

City	Problem Type	Report Time
Southwark	Internet	1 day ago
Croydon	Internet	1 day ago
Surbiton	Internet	1 day ago
Wandsworth	Phone	3 days ago
Wandsworth	Internet	3 days ago
Croydon	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

• 
  Danny Whitebread (@WhitebreadDanny) reported 12 seconds ago from Camberwell, England

  .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

• 
  Ravi Dheer (@RaviDheer) reported 2 minutes ago from Camberwell, England

  @EE this is getting a joke now. I am not even getting signal in my home. I live in Zone 2 in London. I would get more reception in a field in Mexico.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 2 minutes ago from Bromley, England

  @EE could you please answer my question. If I move to your network in November, will you restrict me from using my data to stream out radio? As I do online radio shows and would like to broadcast live. @VodafoneUK have restricted me

• 
  Matthew Barber (@Matt_Barber4500) reported 4 minutes ago from Wandsworth, England

  @EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 8 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  TricolorGav (@gauravleo7) reported 16 minutes ago from Lambeth, England

  @EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 21 minutes ago from Bromley, England

  @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

• 
  Steve N (@stevejax2003) reported 25 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Ewan Stevenson (@EwanJStevenson) reported 28 minutes ago from Merton, England

  @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

• 
  Jamie (@JamieSenitt) reported 29 minutes ago from Kingston upon Thames, England

  @EE Your Kingston store told me the service was suspended cos they not allowed to take my old phone.

• 
  Matias Cervi (@Tute) reported 35 minutes ago from Lambeth, England

  Hi @EE ! I'm trying to woek but still getting microcuts for the last 48 hs. Can you help me?

• 
  PapaQ69 (@AddicksGlenn69) reported 41 minutes ago from Bromley, England

  @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

• 
  Lee Robertson FCSI FRSA (@leerobertson64) reported 42 minutes ago from Camberwell, England

  @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

• 
  Dave Ahern (@CorkGourmetGuy) reported 44 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  TricolorGav (@gauravleo7) reported 47 minutes ago from Lambeth, England

  @EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 48 minutes ago from Bromley, England

  @EE if I move to your network in November, would my 4G data be subjects to blocks from certain streaming servers? Only I’m sure @VodafoneUK who I’m currently with have blocked my access to steaming servers with which I do my live radio shows

• 
  Dave Ahern (@CorkGourmetGuy) reported 55 minutes ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  S@NDY🙋‍♀️ (@sandy118118) reported 56 minutes ago from Croydon, England

  @EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks

• 
  James Meredith (@Jamesmeredith) reported 59 minutes ago from Camberwell, England

  @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

• 
  Ronin Shaw (@RezxoShaw) reported 60 minutes ago from Kingston upon Thames, England

  @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr never working wifi man (@DUchiha30101) reported 8 minutes ago

  @EE I’ve got an delivery today the chat bot is being zero help keeps saying something about 24 hours but it’s on its way DPD looks like even though I put home delivery it’s being sent else where all together and now it’s giving me an headache and I don’t now what too do

• 
  _Annie (@annieayub1) reported 8 minutes ago

  @EE no signal problem,Internet only working near where the router is,please help??

• 
  Nana H Essiful (@nanaessiful) reported 11 minutes ago

  I can’t believe that in this day and age @EE is allowed to offer such atrocious broadband services. Good luck if you can even speak to customer service and if you do they are utter useless and incompetent Can’t even get basic things right. @EE you should be ashamed of yourselves

• 
  Too Tall (@TooTall03965500) reported 14 minutes ago

  @EE No point really. It’ll be fixed when it’s fixed, and then it’ll be countdown to the next issue. I’m not going to regurgitate the same old comments, but after nearly 20 years of zero improvements to the signal in all my area, and excessive annual tariff increases, I’ve had enough.

• 
  David (@ramthelinefeed) reported 15 minutes ago

  @EE @nickduval Maybe your systems are ****? 🙈

• 
  Peter Scouse Murphy (@EliteScouser) reported 15 minutes ago

  @EE Shocking service regarding my Z Fold 6. Misled by 150 agents, sent to a store that doesn't do repairs, then refused a warranty fix at Liverpool One for "dents" Samsung confirmed are fine. 2yo in tow, wasted train fare, and now your email bounces. DM me for the full complaint.

• 
  Theloneliest Monk (@KvetchHell) reported 17 minutes ago

  @EE Your site has the facility to rearrange an engineer appointment, but it appears to have a design fault as there is no immediately obvious button to click in order to cancel. There also appears to be no online assistant service or contact email. V. poor 0/10.

• 
  Omar (@OhmLfc1979) reported 18 minutes ago

  @JoshCF_ Had the exact same **** with @EE broadband. 18 month contract came to an end, increased the initial price and new customers are £20 cheaper for the exact same deal. Retention is a joke to these bums.

• 
  Mr tas gol (@TasMr46834) reported 20 minutes ago

  That’s the filthiest mobile operator , ever. They lie and let down customers. Trusted account closure, promised to do so, months later, they continue to charge.!!!!! When customer complains, they refer him to credit agencies, who slap a credit penalty of 3 strikes???!! @ee

• 
  Mols 🦋 (@mollyalice_) reported 27 minutes ago

  @EE why don’t i have any signal at all? i’ve done all the device resets and i have checked my postcode but if i come off wifi i cannot use my phone at all….