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EE Outage Report in Purley, Greater London, England

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The latest reports from users having issues in Purley come from postal codes CR8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Purley, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Purley, Greater London, England 11/30/2025 08:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Purley, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, London, Hammersmith, Redhill, Coulsdon, Mayfair, Croydon, Hounslow, Wandsworth, Greater London, Kensington, Purley, Beckenham, Caterham and Bromley.

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City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Purley, England

Latest outage, problems and issue reports in Purley and nearby locations:

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

  • PNagle72 Paul Nagle LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE having a horrible experience this month due to your app being down and I'm being charged extra money as a result I believe.

  • maryyasmine Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported from Kensington, England

    @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

  • MariamMichtawi Mariam Michtawi (@MariamMichtawi) reported from Brentford, England

    @EE I did twice but still the same. It seems many are facing the same problem!

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • PNagle72 LL.b (hons) Lawyer (@PNagle72) reported from Southall, England

    @EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.

  • duffshan Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • okumephuna Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England

    @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • Praeceps69 Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • nikihutchinson Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • r1k1n Rikin Parekh 🐯陸 (Mr Rik)🇪🇺💙 (@r1k1n) reported from Brentford, England

    @EE I'm hoping you guys can help me out tomorrow when I call. My age old Samsung S7 is going all kaboohee, restarting and I think, in its way out. Years long customer here 😞 #PrayForMrRik

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • MattBondVocal Matt Bond (@MattBondVocal) reported from Camberwell, England

    In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

  • knolanuk Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • teresaspost Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • 221Sociopath Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Saltep415 Paul (@Saltep415) reported

    @EE Thats nice can't even get a decent 4g signal where I live

  • TattooedSexpert Jess Wilde (@TattooedSexpert) reported

    I swear it's as if @EE knows the EXACT moment I'm about to quit procrastinating and actually do something productive online because that's when the internet goes down. Please help EE? My internet crashing three times a day is really beginning to mess with my studies and work.

  • LukeGriffiths21 Luke Griffiths (@LukeGriffiths21) reported

    @EE my Apple Watch won’t connect with my phone. Saying I need to call 150. Help us out

  • MandyRandall20 Mandy Randall (@MandyRandall20) reported

    @ee why is there no signal in Llanrhystud

  • williamtm Will Hook (@williamtm) reported

    @EE Supposedly my town (Stafford) has 5G yet I’ve NEVER seen my phone (iPhone 12 Pro Max) pick up 5G. Does it have to be enabled on certain plans or…?

  • theunheardvoic4 theunheardvoices (@theunheardvoic4) reported

    @EE **** YOU EE telling me 2 ask the bank to speed it up ... well guess what ... THEY CANT .... YOU SHOULD HAVE PROCESSED THE REFUND PROPERLY ON THE 26th when it was requested #shameonyou I’ll sit hungry all weekend all thanks to your unprofessionalism & inability2 do a job right

  • manymoon_s Moon (@manymoon_s) reported

    @EE Hello is we turned off in Margate? My phone suddenly not working. Have turned off abd switched back on twice still no signal. Strange

  • Mags_Wonnowt Dougie Harrington-Jaquett (@Mags_Wonnowt) reported

    @EE Another satisfied customer

  • TheHatOfEthan The Hat of Ethan Carter (@TheHatOfEthan) reported

    @EE when does your contract finish with @DPDgroup_news ?? Everytime I order something from you there’s always a problem.

  • cowboycodey 🤠 Codey / Cowboy Noah and Miles 🤠 (@cowboycodey) reported

    @ShaunClarke04 @EE charging of your phone is covered by them. if you're using up too much data they will alert you to stop watching Netflix so much. if you're not using all your data, they will tell you that you can save money by going down to a cheaper plan which you can do at any time.