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EE outages and service status in Barnes, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Barnes, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Aug 20, 4:23 PM GMT+1.
  • 54% Internet (54%)
  • 23% Total Blackout (23%)
  • 15% Phone (15%)
  • 8% Wi-fi (8%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Barnes, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Barnes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 23: Problems at EE

EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Barnes, England

The most recent EE outage reports came from the following cities: Kensington, Ealing, Hammersmith, and Wandsworth.

CityProblem TypeReport Time
Kensington Phone 3 days ago
Ealing Phone 5 days ago
Hammersmith Internet 5 days ago
Hammersmith Total Blackout 14 days ago
Hammersmith Internet 15 days ago
Hammersmith Internet 17 days ago

Nearby cities with recent reports

Kensington

1 recent signals

3 days ago
Ealing

1 recent signals

5 days ago
Hammersmith

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Barnes, England

Latest outage, problems and issue reports in Barnes and nearby locations:

  • geometric
    Geo (@geometric) reported from Paddington, England

    @ZenofyMedia @lilsusie @henry_cuddles @EE @ThreeUK Idk how many times I need to say I don’t want sim only and want to be with an actual network 😭

  • rebirthoftee
    Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • eugenio_sp
    Eugenio Sánchez (@eugenio_sp) reported from Paddington, England

    @EE Hi. My broadband home service suddenly stopped working. I have been waiting for over 20 minutes on the phone line. I have a deadline soon, I really need my service restored. It is very frustrating to have such an unreliable service.

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • Lgandara93
    Lucy. (@Lgandara93) reported from Ealing, England

    @EE Good morning thank you for the reply, I canceled by text and I received a text back saying that the service was cancelled.

  • mobiasstrip
    Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • cookie_985_
    Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • jadesharp1992
    Jade Sharp 👩🏻‍🦯 (@jadesharp1992) reported from Richmond, England

    @dmills87 @EE I agree with you, they should really support quick transfer!

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • Bjmcardle
    Barry mcardle (@Bjmcardle) reported from Richmond, England

    @EE walks into shop "I'm having trouble with my phone" "Oh no, what you need is our broadband" "Will that help" "No" "Is this happening" Walks out of shop phone still knackered.

  • tpotter2890
    Timothy Potter (@tpotter2890) reported from Kensington, England

    Another awful day of disrupted broadband service from @EE in central London. I suspect the excuse today will be the weather.

  • chrisahamer
    Christopher A. Hamer (@chrisahamer) reported from Paddington, England

    @EE Ok, I’ll humour you and give it a go, though I am fairly positive that it’s a network infrastructure issue on your part - I.e not enough bandwidth but am happy to be proven wrong

  • k1rtk
    Kurt Kiefer (@k1rtk) reported from Ealing, England

    @ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!

  • MAsgharButt2
    Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • johndurant63
    john durant (@johndurant63) reported from Brentford, England

    @EE need help with upgrade phone not delivered

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE although I have had the Welcome texts from 150 on my iPad so I can definitely get texts from you, it’s just the MyEE registration code that’s not come through, although your colleague did help me top up by debit card over the phone which seems to have worked OK. 2/2

  • MattWyattUK
    MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • dougmortonagain
    Doug (@dougmortonagain) reported from Ealing, England

    @EE hi, I have no signal in W5, is there a fault?

  • johndurant63
    john durant (@johndurant63) reported from Brentford, England

    @EE need help with phone not delivered

  • KarenPurvis123
    Karen Purvis (@KarenPurvis123) reported from Paddington, England

    @EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @EE Says they’re improving the network will be down for 3hrs, good job I’ve got WiFi then.

  • dance_barry
    Barry Dance (@dance_barry) reported

    @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

  • TS77UK
    Anthony Savage BSc (@TS77UK) reported

    @EE They said they can't help as it's from Flow but if I wait 48 hours then it MIGHT fix itself and allow me to order. You missed the main point about cancelling without asking me if a different colour would suffice. But thank you for replying. Colby from Ireland was amazing though

  • purplepenguin81
    K🐧🤘🌻🌱🏊‍♀️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@purplepenguin81) reported

    Is it normal for @EE staff to knock on doors at 730pm and ask if u are a ee broadband customer and that work will be carried out over the next 3 weeks? We are not EE customers. Wouldn't have she had known this. Shouldn't we get a leaflet saying our broadband may get affected?

  • louise_cooksley
    Louise cooksley (@louise_cooksley) reported

    @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

  • wendybeechward
    Wendy Beech-Ward (@wendybeechward) reported

    Just had a terrible customer service experience with @EE. Shame that a formerly good customer focused company is so now so bad.

  • G3mmak74
    Gemma (@G3mmak74) reported

    @EE where can I get support about an issue with my dads home landline/broadband that was installed yesterday? I’m shocked that an 82 year old appears to have been left without a working landline system 😤

  • RageByRich
    RageByRich (@RageByRich) reported

    @bmstewart2004 @EE are no different. I get a message to extend my contract when it ends in November with "great offers" but I'll be paying £3 more per month through the app (currently £49.99/mo). They want me to "contact customer services" to talk about it but no, I shouldn't have to. I can wait until my contract ends, then go through my Zable Credit Card and take advantage of the same speeds, etc for £25/mo. You want to retain your customer vase, EE should offer the same prices as "new customers" on the app. Which is where we are told to do all our business.

  • shessite
    Jayshree Pillaye (@shessite) reported

    @BT @EE this morning I had a wonderful helpful service from 3 female guides. Hannah put me through to the others. I regret I did not note their names. The person who helped set up my TV package was particularly patient given I am not tech savvy. Thank you Ladies

  • soupisready
    Martin Winstanley (@soupisready) reported

    @EE I talk with your team. your team promised to call back. your team never call back.