EE Outage Report in Barnes, Greater London, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Barnes, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Barnes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Barnes, Greater London, England
The most recent EE outage reports came from the following cities: Uxbridge, London, Purley, City of London, Croydon, Beckenham, Wembley, Hackney, Southwark, Tower Hamlets, Kingsbury, Hammersmith, Bromley, Wandsworth and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Barnes, England
Latest outage, problems and issue reports in Barnes and nearby locations:
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
@EE Just cancel completely. I was on hold for ages before on the 150. Then that cut off. So then went to live chat
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Claire Champion
(@Champion3Claire) reported
from
Bromley, England
@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
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Felicia Thandie
(@Felicia_Thandie) reported
from
Camberwell, England
@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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Andy Smith
(@SmudgerAndy) reported
from
Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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Emma
(@orthogenes1s) reported
from
Tottenham, England
@EE Thanks David, same issue with 222 I’m afraid
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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chamapagneakhii🇾🇪🇸🇩
(@_akhi_younes) reported
from
Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Hewete Haileselassie
(@Hewete) reported
from
Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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It's me, John
(@johnrahers) reported
from
Lambeth, England
@EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John
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Christian Rasmussen
(@apoltix) reported
from
Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Marysia Trembecka
(@MarysiaT) reported
from
Camden Town, England
@EE I want to cancel my contract. But 150 calls massive queue and then live chat nothing.
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steve ♿ 💙
(@Aranbaal) reported
@EE Might want to make that clearer to your customer's, that the change has happened. Its not something you have informed people about.
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Layla Hamidian
(@laylahamidian) reported
@EE absolutely disgusting service I have been a customer of yours for 5 years both mobile and broadband I am moving house and need to cancel my internet and you are charging me £228 to cancel because I recently signed a new contract. Safe to say I will not be renewing with you
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Adam Baker
(@AdamBak29805537) reported
@Burnsey1985 @EE @spaloney I am the same, got mine and partners email, both eligible plans (as used add to plan before) and got nothing. The process doesnt work but all you get told is its your fault.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Stephen Thomas
(@stephenfthomas1) reported
Why is @EE #broadband so unstable at the moment? Dropped out 3 times today. Not great when #workingfromhome
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Stefan-Pierre
(@StefanPierre) reported
@EE Team please help! 🙏🏽
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Layla Hamidian
(@laylahamidian) reported
@EE You cannot supply my new address as it’s a new development totally out of my control. I will be moving my mobile as soon as I can now I am so angry, how can you treat customers like this?!
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Andy Cave
(@Andycave) reported
So what does @ee do when I tell them nobody can hear me on the phone? 1) Say it’s official policy that chat & social media staff can’t make calls 2) Finally ring, but then say they can’t hear 3) Call on land line but hang up 4) Promise to call back. I’m waiting #NotAnAprilFool
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13 Rivers 💙
(@13RiversBand) reported
Slow hand clap for @EE who miss-sold a data plan to a vunrable widow today who just wanted a preloaded data SIM for her son to play fortnight on his birthday. They then flat refused a refund and suggested that she just use her phone as a hotspot if he wanted internet. Sharks.
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Tommy
(@tommydparker4) reported
Called @EE and have to say they are the worst and don't seem to want to help. Genuinely shocked at the level of inhuman treatment and attitude