EE Outage Report in Twickenham, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Twickenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Twickenham, Greater London, England
The most recent EE outage reports came from the following cities: London, Camden Town, Wandsworth, Croydon, City of Westminster, Tower Hamlets, Southwark, City of London, Hampstead, Ealing, Hammersmith, Woking, Harringay, Hounslow and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Oh Fuffuxake!
(@TheChauffeur_) reported
from
Richmond, England
Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE Hi, the issue has returned. I have no service again.
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Sharon Sandhu
(@gooness78) reported
from
Slough, England
@EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE hi, I have no signal in W5, is there a fault?
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Lady Vix Seaxman
(@VixSeaman) reported
from
Richmond, England
Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Doug
(@dougmortonagain) reported
from
Ealing, England
@EE I was, but the signal seems to be back now. Thanks anyway!
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Sayer
(@WifiGoose) reported
@mouthwaite @EE O2 were good to me, ordered at 6pm Thursday and arrived at 10:30 am next day, maybe worth a change? Sorry, you’ve had bad service and hope it’s sorted.
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Debbie Gardiner MBE
(@DebsGardiner16) reported
Thank you @EE for the fabulous service on your help line this morning. My call was answered quickly, the operator listened, undstood, explained what she was doing and resolved my problem. Great customer service, thank you.
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nileyboy
(@nileyboy) reported
@MeStressymummy @mouthwaite @EE Customer services can work remotely from home. As can sales and service. There is never an excuse for bad customer service, politeness or bad communication and failure to return a call. Only excuses Current excuse is covid It's becoming an excuse now for everything.
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Somerset Property Maintenance
(@SomersetProper1) reported
@mouthwaite @EE I had the same problem I had 6 contracts out with EE for 15 years I thought I was a good customer they treated me like crap over a simple issue so I moved all six contracts to O2 who now look after me
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Andy Morgan
(@AndyAndysmorgan) reported
from
Welwyn Garden City, England
@mouthwaite @EE Unfortunately I'm having the same issues with O2, signal drops out in an area where I should get minimum 4g, they constantly double bill me, one for a number I've never had
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Ian berry
(@Ianberr94603191) reported
@mouthwaite @EE Like I said the other day EE are rubbish, Tesco and O2 got very good customer service.
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Well hello there!
(@BranockMorris) reported
@mouthwaite @EE Customer service in the uk is a thing of the past unfortunately. I am with Virgin & their customer service is utterly dreadful. So greedy. In fact I would go so far as to say all US companies are particularly greedy. It’s a shame. It’s wrong & you absolutely should expect better
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sandra oneill
(@sandraspeccy) reported
@mouthwaite @EE Wtf how bloody rude are you! Miss madam
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Joseph Mcatominey
(@joe68mac) reported
@mouthwaite @EE Been there thats why I left. Terrible customer service. Went back to O2 dont know I'd that was a good move now they are going in with vergin media.
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Thetruthseeker
(@Thetrut14038685) reported
@EE Yeah, can you just fix it