EE Outage Report in Twickenham, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Twickenham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Twickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (21%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Twickenham, Greater London, England
The most recent EE outage reports came from the following cities: London, Islington, Hampstead, Acton, Croydon, Tottenham, Tower Hamlets, City of Westminster, Harringay, Greenford, Fulham, Paddington, Camden Town, Hayes and Wembley.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Twickenham, England
Latest outage, problems and issue reports in Twickenham and nearby locations:
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S@NDY🙋♀️ (@sandy118118) reported from Croydon, England
@EE hello can you help pls. I’m switching to Tesco mobile in next few weeks. I need PAC code to keep my number. What’s process to request this pls? Thanks
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Kevin Nolan (@knolanuk) reported from Lambeth, England
@daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.
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Connor (@connorlol) reported from Paddington, England
@EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks
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Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported from Kensington, England
@EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)
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LL.b (hons) Lawyer (@PNagle72) reported from Southall, England
@EE It was the upload Anne-marie, no issues with the service, I'm currently volunteering so money is tight, so I'm looking for some sponsors who understand CSR.
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Paul and Sir Fluffy 🏴🇮🇱 (@Praeceps69) reported from Hounslow, England
@EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.
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veronique enright☀️ (@Veronique7) reported from Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Mariam Michtawi (@MariamMichtawi) reported from Brentford, England
@EE I did twice but still the same. It seems many are facing the same problem!
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DomLee1987 (@DomLee1987) reported from London, England
@EE Hi, I have an EE internet service and was looking to get a booster as planning on having an office at the bottom of the garden. Is this available with EE?
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Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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The Hon. (@Star_Stef) reported from London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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PM 🇺🇦 (@prasulm) reported from Brentford, England
@VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.
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Zarah🧸 (@Zarah_666) reported from Islington, England
@EE Hi I’m trying to access the my ee app and it’s not working
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𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England
@EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Mark S (@whiskey_soaked_) reported from Camberwell, England
@England @BukayoSaka87 @EE Now replace **** for brains Southgate
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Joe Wadsack (@vinesack) reported from Wandsworth, England
I have been with Orange and EE for 21 years, spent what must be 25k and have just been sold down the river. They expect me to pay another 1000+ pounds in monthly contracts on a phone I had stolen. They have shown no proof I didn’t buy insurance. Anyone else been shafted by @EE?
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Martin Tull (@MartinTull1) reported from Southall, England
@EE It will never be sorted. Obviously the nearest EE mast doesn't reach this location inside the M25, so I won't be trying to land any planes anytime soon. When my contract us up, I'm off to my partner's provider. She has no such signal issues. Thanks anyway.
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Rossy Smith (@Rossy_smith) reported from Paddington, England
@VodafoneUK contract up today with 3 phones. Spoke to 3 customer services advisors last week all were meant to call me back. None did, looks like I’ll be joining @EE or Sky. 17 years of custom lost.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Steel (@Matt736Steel) reported
@EE Hi can anyone continue with my help or do I just cancel my direct debit and say that’s all done.
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IB67 (@IslandBhoy67) reported
@EE So if your "network usage" is increasing then THEORETICALLY the new users are paying for their service. This is a cash grab from a company already charging a premium for the service.
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Fred Stanley (@fredjstanley) reported
@EE ******, patronising response. I know all of this because I read the email, that isn't the point. When I signed a contract 9 months ago I didn't expect my monthly repayment to go up 14% - that isn't inflation, that's ***************. Wouldn't recommend you to my worst enemy
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justfomo (@justfomo) reported
@EE Nope, no problems at all, I was playing around and made an app to show the balance in a notification every time you use any minutes, it uses the USSD codes to grab the data and show you the remaining balance but obvs doesn't work with EE. thanks anyway.
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Ashleigh Tuckwell (@Ash_tuckers) reported
@EE Really Poor customer service, been speaking to ee CS for almost 3 months to resolve a bill issue which is not my fault and have been told there’s nothing they can do . Now stuck with a massive bill in a cost of living crisis for 18months! #ee #poorservice #costofliving
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justfomo (@justfomo) reported
@EE Tried that one already Connor, I get back: "EE Message Connection problem or invalid MMI code" Never mind, I don't think USSD codes work on EE.
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paul Gough Hopkins (@vipodcasting) reported
@EE @Richard_hammond Their using boiler templates to respond to us. I had the exact same response about digital exclusion, bla, bla, bla the other day. Must be awful if you’re an actual human having to chose which template to use if you have any decency.
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Nicole.S (@Nseabourne18) reported
@EE Hiya, I've got my partners new 📱 and sim. In bid to try and solve the problem sim is a replacement as old one lost, constantly says "sim not provisioned" online say 150 or we will send a text, that's great but you can't phone or send texts as sim doesn't work. Please help
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Antwan (@Antwan) reported
@EE Your network coverage on the HS1 is appalling! It’s been years since you planned improvements, but it’s still impossible to load a single web page let alone videos. This is day and night compared to what other careers do on other European high speed lines. DO SOMETHING!!!😡
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Nelsy Tubes - 💕🇺🇦 😻😘 (@AshleyButterfi5) reported
@EE Appalling Customer Service- network coverage poor - increasing our bills - do not go with this company people - also watch out for extra charges - complain to The Ombudsman I have