EE Outage Report in Walton-on-Thames, Surrey, England
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The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (38%)
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Phone (26%)
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Total Blackout (21%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent EE outage reports came from the following cities: London, Cricklewood, Paddington, Brentford, Ealing, Wembley, Fulham, Camden Town, Hampstead, Hounslow, Merton, Hammersmith, Slough, Wandsworth and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Cricklewood |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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EE Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Lydia Pluckrose
(@EatOutLots) reported
from
Camden, England
Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Kerry Harrison
(@kerrylou94) reported
from
Southall, England
@CaraLisette @EE Speak of the devil, I got the yearly increase from my HA. +£130 from April. Rent is capped at 7% by the government but they seem to have clawed the rest in "service charge". Of course, we have no service.
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Matthew 🇬🇧
(@doberguy53) reported
from
Paddington, England
@ee EE 5G is useless. I wish I could turn it off and use their 4G network. It's slow and intermittent anywhere in the country.
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Karen Purvis
(@KarenPurvis123) reported
from
Paddington, England
@EE You have totally wasted my time and cost me more money. I have been a loyal customer and I am a very unsatisfied customer today!
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Paul Dunne
(@ThemoonIHATEYOU) reported
from
London, England
@EE for the last few days my broadband keeps cutting out, very frustrating....is there a problem or is it the equipment you've provided?
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Al
(@Smigggss) reported
@EE HI the signal in my area has been terrible For around 6/7 months I went into the shop Ad I thought it was my phone to find out there is a fault in the area when will this be fixed? Liverpool 6 area? Thanks
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Kilpzzy🥨
(@Kilpzzy) reported
BRUH @EE FIX THE INTERNET PLEASE LIKE WHAT ARE YOU DOING???
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What Fleur Knows🤍💙🏴
(@FleurHibbert) reported
@EE I can't use my phone, that's the problem!!
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Liam Donaghy
(@liamdonaghy88) reported
@EE I'd just like to make it known that I don't appreciate having your door to door salesman turning up at my door after 7pm and ignoring the "No Cold Calling" sign in the process. Maybe basic courtesy and being able to read should be part of your corporate policy.
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Jane Sinclair
(@merseygirl23) reported
Well very disappointed in @EE . After spending hours on the phone sorting repeated Broadband orders as they were cancelled by them & had issues was promised a call back from a manager at 6:30 this evening for an update …. Still waiting! Very poor guys, very poor!
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Jon Pitts
(@briavelsjon) reported
@andrewcoulsonn @EE EE's serving site is just other side of Broughton Village, though it does have B3 & B20 service available. I doubt a centre of that size would justify an internal system.
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Jon Pitts
(@briavelsjon) reported
@ESlibrarian @EE Curious, but I'm not sure what EE can do with this as a network operator. Have you identified the companies concerned? Your complaint is with them I fear.
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WhatTheFrankStone!?
(@WhatTheFStone) reported
@EE after waiting for over an hour across 4 calls I got through to someone and was cut off within 5 minutes.. I’m just trying to sort out my bill and was seconds away from doing it and now you’re about to close. Ridiculous service.
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💗who’s afraid of little old amy💗
(@AmyElinski) reported
@EE This is the second time in two months I’ve had issues with EE abroad and I am beyond frustrated!!!!
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💗who’s afraid of little old amy💗
(@AmyElinski) reported
@EE I’m traveling abroad in the EU and I’m supposed to be on a plan that includes the roaming pass; however I just got a text saying that I have to purchase a roaming pass for £15 if I want to use data. I can’t get a call to connect to customer service. Please help!