EE Outage Report in Walton-on-Thames, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Walton-on-Thames come from postal codes KT12.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Walton-on-Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Walton-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Walton-on-Thames, Surrey, England
The most recent EE outage reports came from the following cities: Hampstead, London, Ealing, Hounslow, Slough, Fulham, Camden Town, Cricklewood, Belsize Park, Surbiton, Wandsworth, Windsor, Earlsfield, Carshalton and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| Ealing |
Internet | |
| London |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Walton-on-Thames, England
Latest outage, problems and issue reports in Walton-on-Thames and nearby locations:
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Adam Van den Bussche
(@adamvdb) reported
from
Paddington, England
@EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect
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Walee
(@thebrownmayn) reported
from
Merton, England
@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Paul Modley
(@pmodley) reported
from
Ealing, England
@JamesUpsher @VodafoneUK @EE Thanks for this, will need to switch as a result of this awful decision
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Gary Bott
(@RevBott) reported
from
Kensington, England
@EE are there any known issues of outage in West London? Been struggling since 2pm today
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Gavin Wrigley
(@pheauteau) reported
from
Hammersmith, England
@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Sutton Carers Centre
(@SuttonCarers) reported
from
Epsom and Ewell District, England
@EE We’re a charity. A long-time customer. You made a mistake in April - it’s ok, things happen. But it’s June & you’re still holding over £300 of our charitable monies. And now the broadband is down, too. Surely someone can help us get back to what’s important here? @MarcAllera
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Danny
(@Danny89826279) reported
@Diesel6601 @EE @RitaOra You forgot self important, selfish and down right stupid.
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Daniel Davies
(@danjyyd) reported
@andy_stirling24 @EE It is pretty bad. I had a text yesterday that said it will be delivered by the 15th. Does that mean tomorrow? Next week? The 14th? If they don’t know they should be honest. They should have the stock in their warehouse now from Sony
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mike
(@mike10342064) reported
I guess @EE doesn't have any customer service? No wonder they pay so much for adverts. Id Mobile, Three have live chat and get back to tweets within a few hours.
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Charlene Fitch
(@CharleneFitch4) reported
@EE It was something to do with the green box further down the road. But got told it would be sorted the same day, in which it hasn't and now i'm waiting for them to turn up today... really hope it gets sorted today.
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Nick ‼️
(@IN1ck5) reported
@EE Still not ported my number can you help ?
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Jeff Collins
(@jeffsrockshow) reported
@EE Help? Thats a Joke😱😱😱😱
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Nabeel ℹ - نبیل
(@n4b33l__786) reported
@EE please c below case ids.I have raised coverage issue many times and your enginners are closing tickets without contacting me. EE technical support suggested EE 4G antenna at my property after all type of troubleshooting failed. Pls can some1 look into 3170431 2960860 2956865
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Dáithí Loingsigh
(@DavieLynch01) reported
@LauraAdlington @EE @RitaOra What she done was never as criminal as you getting into the final in bake off .....
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Thomas
(@Thomas37824342) reported
@EE Really got to love how you advertise add to plans but yet you can’t add anything to plan as the website doesn’t let you and says you must be within the first 17 months of a contract which I am great customer service first class NOT!
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fifi le bang
(@sedgy19) reported
@EE hi. I ordered the new iPhone in October and there had been a delay due to stock. I’ve just received a text to say my insurance has been stopped due to my upgrade but I don’t have the new phone? Help?