EE Outage Report in Byfleet, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Byfleet, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Byfleet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at EE
EE is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Byfleet, Surrey, England
The most recent EE outage reports came from the following cities: London, Slough, Fulham, Hounslow, Richmond, Ealing, Chertsey, Southall, Woking, Warfield, Leatherhead, Wandsworth, Ashtead, Shepperton and Guildford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Slough |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| Fulham |
Phone | |
| Hounslow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Byfleet, England
Latest outage, problems and issue reports in Byfleet and nearby locations:
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Shanny
(@MissShannyToms) reported
from
Brentford, England
@EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Matthew Barber
(@Matt_Barber4500) reported
from
Wandsworth, England
@EE Hi! Just to let you know that I’ve got full signal, & 4G, but internet isn’t working at all.
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Gavin Wrigley
(@pheauteau) reported
from
Hammersmith, England
@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!
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Steve Murrell
(@mobiasstrip) reported
from
Richmond, England
@EE data service down in Twickenham. Do you know when it will be back up?
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Olga
(@olgabudimir) reported
from
Wandsworth, England
Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs
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sandra oneill
(@sandraspeccy) reported
from
Hammersmith, England
@mouthwaite @EE I had the same problem a few years ago!!! Have now changed to @ThreeUK and the service is brilliant. Service should be foremost always
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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🎅🏻 Barnaby & Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Damien
(@Damien93) reported
from
Richmond, England
@EE my signal is awful today, whats going on?
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Ronin Shaw
(@RezxoShaw) reported
from
Kingston upon Thames, England
@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Faye Wilde 💙
(@diver54321) reported
@EE Can you DM me ASAP please, I am overseas and have no phone reception at all and cannot receive texts I need to complete my passenger locator form to return. Need to check my account and the app doesn't help at all.
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Alex Craig Sandilands
(@AlexSands1996) reported
@EE Not scamming people been a customer 10 years says I can upgrade for free and you wave off the fee but after I ordered my new phone your ring up saying we need to pay the fee before receiving the phone shocking
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Matt
(@Matt996) reported
@EE I upgraded my sim this morning to a £23pm deal,had an email to say I’ll be charged £40pm plus lost my 10% discount.rang to cancel,20 minutes on hold, no one to talk to,you’re the uks best network?
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Matt
(@Matt996) reported
@EE one hour and no one to talk to about my botched order, 30 minutes and still on security with twitter help, uks best network?
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MorganHPhillips #GreatAdaptations
(@MorganHPhillips) reported
Hi @EE the itemised usage feature on your website has not been working for months, in fact I don't think it has ever worked. It is impossible to manage our data usage if we can't see what to cut back on. You then hammer us for data add-ons at the end of the month. Please help.
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Martin Summerfield
(@msummerfield1) reported
@EE why is the 4G so bad in Hampton Hill High Street TW12. Its not a one off, been here a few times over last few months, and terrible signal
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Steve Large
(@SteveLarge18) reported
@EE Why have you not emailed anyone about the PS5 stock drop this morning?? Luckily I had help from @PS5StockAlertUK and managed to get one but that's an EE fail 🙄
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cleggy
(@Alisonparr3) reported
@Ioan_Said @EE I wouldn’t worry it never works anyway once it’s installed 7 months we’ve been waiting for a resolution… and still nothing … constant circle scrolling on TV …. Not able to game , not able to watch anything on phone EE broadband is diabolical 😡
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Amy L/ Lady Grey
(@Harmonic_Faith) reported
@EE I got one. Holy ****. I got one.
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Paula
(@pvj____21) reported
@EE It wasn't working yesterday it came up with error, I can see others have had the same problem and tweeted you. But today it works