EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU2 and GU5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Fleet, Yateley, Horsham, Godalming, Farnham, Dorking, Bordon, Haslemere, Weybridge, Guildford, Cobham, Woking, Byfleet, Crowthorne and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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THOMAS VERNON
(@t_vernon) reported
from
Loxwood, England
@EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE please could you help?
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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ItsDooley
(@its_dooley) reported
from
Aldershot, England
It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working
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Sir Lincoln Lad
(@PDF53) reported
from
Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms
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THOMAS VERNON
(@t_vernon) reported
from
Loxwood, England
@EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Harnett
(@patrickharnett5) reported
@EE is there a problem with your network the last couple of days as myself and my wife's 4g network keeps dropping meaning we have missed important phone calls
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Adam
(@theferalone) reported
@EE WiFi calling isn't working on my phone. Support have told me that it's only available on phones bought from EE and not on Sim only contracts using your own phone. Is this true?
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Mike Tims
(@mtni_MikeTims) reported
@MarcAllera @EE @bt_uk This is a joke right? You're going to expand a zero performance network in North West London since July... 5G mast broken for 2 months. Zero internet. Zero performance. Voice signal so bad EE worker said "do you have a landline?" You can't paper over this with empty PR bluff.
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Saoirse | Twitch.tv/MissFitz ✨
(@YourMissFitz) reported
@EE hello could I get some help with my phone I’m about to go away on holiday
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~Xen~
(@The_Lady_Tenshi) reported
Pretty sure @EE doesn't have a complaints department because of how shockingly bad they are
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J.a.m.e.s.d.h
(@j_a_m_e_s_d_h) reported
@EE How come your charging me 28 pounds a month when it says if your a pay monthly customer you will only charge 20 ????
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ء
(@hmxcvi) reported
@EE I have no signal. Used your coverage checker and it says my location receives signal indoors and outdoors. I went outside and still no signal. No 3G or 4G, not even E. No bars at all. Switched my phone off and on again, no difference. Help please 😭
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lincsbirder2019
(@lincsbirder2019) reported
I wonder if @EE will compensate customers who have experienced no service these past 4/5 days due to maintenance works ? Nah I doubt it but they will still take our money though
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Becky Guest
(@becky_guest) reported
@EE Our wifi has been cutting out over the past few weeks - the connection is lost & the aqua light flashes until I manually reset it. Please could you advise on what is going on? Do we perhaps need a new box? Disruptive to WFH as phone signal isn't reliable enough to tether. Ta!
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Alison J 💙
(@dralisonj) reported
@thelobsterboy @EE Yes that's what I've been getting so must be an issue