EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 01/29/2026 08:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Leatherhead, Ashtead, Shepperton, Guildford, Haslemere, Woking, Horsham, Weybridge, Fleet, Yateley, Godalming, Farnham, Dorking, Bordon and Cobham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLeatherhead Internet
United KingdomShepperton Phone
United KingdomGuildford Total Blackout
United KingdomGuildford Internet
United KingdomHaslemere Internet
United KingdomWoking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JosieTetley josie.tetley (@JosieTetley) reported

    @EE No your phone line wouldn’t help and told me to use wats app … that didn’t work as my sister in law isn’t connected - I wanted to send pictures of my mother in law who has dementia but none of you are helping

  • JordanMcardle95 Jordan McArdle-Sirrell (@JordanMcardle95) reported

    Hello @EE can you make sure your services aren’t down cos im asking the lads if they fancy a pint but nobody’s replying they must not be delivering ???

  • ScrewTwatter4 Screw Twatter (@ScrewTwatter4) reported

    @EE I’m in Tamworth area and been having mobile phone problems, delays connecting, cutting off and people can’t hear me. Been happening for a few days now. Is there an issue?

  • Felim_Doyle Félim Doyle #M3HIM 🇮🇪🇪🇺🇬🇧 (@Felim_Doyle) reported

    @EE Is it possible to get hold of a SIM without buying a plan so that I can check coverage at my location? Despite being in a built-up area on the outskirts of a large town (Aylesbury) coverage on most networks is poor or non-existent regardless of what the coverage maps may say.

  • KristinaMclusk1 Kristina Mcluskey (@KristinaMclusk1) reported

    @EE Well when I say I'm visually impaired I had a knife in my right eye and the sight in the other isn't there ..... So because of that I dropped it off the table next to my bed as I can't get out of bed without help and of course if hit something lol.... Broke smashed

  • Lala_Asare . (@Lala_Asare) reported

    Hi @EE I’m having ongoing terrible reception issues where I am. It’s so bad I can’t even call 150 to speak with an advisor. Assistance, please?

  • redhotanchovy André Cole (@redhotanchovy) reported

    Hello @EE I probably sound like a pest but could someone check the mast on Hawksley Court Estate in Stoke Newington, London please. The signal has gotten really bad lately

  • Hathor32563459 Hathor (@Hathor32563459) reported

    @EE block anyone who criticises them, despite them being the worst network. Cue the copy pasted 'sorry you feel that way' dismissal, from a poisonous company.

  • paulswift36 Paul Swift (@paulswift36) reported

    @EE Twice I've posted a complaint about very poor service when adding a new line to my account and both have disappeared

  • Lilly_pad25 TS Emily Only Fans (@Lilly_pad25) reported

    @DanielleHeard @EE Ordered mine 24th still waiting with the same generated message from EE as below it’s poor. Have you got a date on your tracker? Mine still says “awaiting confirmation”