EE Outage Report in Guildford, Surrey, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Guildford, Weybridge, Sunbury-on-Thames, Aldershot, Farnborough, Woking, Horsham, Camberley, Headley, Yateley, and Dorking.

City	Problem Type	Report Time
Guildford	Internet	4 days ago
Weybridge	Internet	10 days ago
Guildford	Wi-fi	13 days ago
Sunbury-on-Thames	Internet	13 days ago
Aldershot	Wi-fi	18 days ago
Farnborough	Internet	18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  I am Robin (@robinhamilton77) reported 7 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  LukeClark (@LukeCla49671833) reported 8 minutes ago from Esher, England

  @EE @wembleystadium I can not get any single on my phone is the single down in claygate

• 
  Andrew Stewart (@AndrewStewart88) reported 9 minutes ago from Guildford, England

  @EE network unavailable!!!!????

• 
  Robert Dunford (@repd1975) reported 10 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  zo (@zooooeee_x) reported 16 minutes ago from Godalming, England

  @EE please could you help?

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 16 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  James Snyder (@StJamesofFleet) reported 26 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  veronique enright☀️ (@Veronique7) reported 27 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  cal 👑 (@FrenzyWalker) reported 28 minutes ago from Horsham, England

  @EE my broadband is down when it was only installed 2 days ago!?

• 
  Farhoud Chaparian (@ChaparianF) reported 30 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Pieter Le Roux (@pietergriffin) reported 33 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  Theresa Godly (@GodlyTheresa) reported 33 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 34 minutes ago from Guildford, England

  Is anybody else having any issues with data on @EE this PM?

• 
  Pieter Le Roux (@pietergriffin) reported 41 minutes ago from Camberley, England

  @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

• 
  Paul Hunsdon (@Hunsy1969) reported 41 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  zo (@zooooeee_x) reported 46 minutes ago from Godalming, England

  @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

• 
  Nigel M (@NigeldMathias) reported 51 minutes ago from Bramley, England

  @EE how do I stop service update texts to my phone. I no longer have a account with EE

• 
  ❤Rebecca 4Q35❤ (@Rsp4Q) reported 54 minutes ago from Farnham, England

  @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

• 
  Mark P Tickner (@mptickner) reported 55 minutes ago from Chilworth, England

  @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

• 
  Sir Lincoln Lad (@PDF53) reported 58 minutes ago from Aldershot, England

  @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Muntazir e Mahdi (@TigerZindaHay) reported 4 minutes ago

  @EE Same old questions by @EE to take customer around in circles. I wish we had a robust and effective ombudsman instead of utterless useless @ofcom

• 
  Gazrs2 🌟🌟🌟🌟🌟🌟 (@Gazrs21) reported 5 minutes ago

  @EE @rootmetrics Been with you since the "Orange" days always had no issues with customer service & always got a good deal on upgrades converted my wife now gave her my old handset & "gift" her data every month 👍👍

• 
  Ursa Major Gardner (@GardnerLOJ) reported 5 minutes ago

  @EE Yes. Spent to time to go to @Apple who confirmed a problem but out of one year manufacturer warranty. EE have said im@not covered even though I’m only 18m into my 24m contract. I didn’t expect to take a contract out and get a dodgy handset

• 
  Grant Packham (@Grant_Packham) reported 7 minutes ago from Eastbourne, England

  @EE I've seemed to have lost all network, any info on why this has happened?

• 
  Ursa Major Gardner (@GardnerLOJ) reported 10 minutes ago

  @A_McCrea @Apple @EE My issue is more weighted towards EE selling me a contract and giving me a poor product. A customer of 17 years may be coming to and end

• 
  John Woodsin (@JohnWoodsin) reported 11 minutes ago

  @tomthewebcoder @EE oh sorry tom you have to act fast well have you try contacting your support team or try checking your passwords correctly ? if you have done that please kindly reply me inbox i have same experience before and i got it fixed may be i can also help here

• 
  #ToriesOut 🍊🍊🍊 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇵🇸 (@PaulMorris7777) reported 11 minutes ago

  @EE My Dad made a top up of £5 on the 19th Oct 2021. This is for emergencies and rarely uses his mobile. However, last Thursday he tried to phone me and there was no credit in his account. He can't even phone 150. Can you help? PM.

• 
  Natalie Leanne (@NatalieeLeannee) reported 15 minutes ago

  @EE what’s going on with your network!? My phones not loading anything.

• 
  Brakebeat (@cbrakey) reported 20 minutes ago

  @EE still no service - not ideal!!

• 
  Rob McDowall FRSA (@robmcd85) reported 23 minutes ago

  Not very happy with @EE. Initiated a Port In. Tried to cancel and was advised they could reverse it in 72 hours. Needless to say, the agent misinformed me and it can’t be done. No ambiguity as done over live chat.