EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Woking, Leatherhead, Ashtead, Shepperton, Guildford, Haslemere, Horsham, Weybridge, Fleet, Yateley, Godalming, Farnham, Dorking, Bordon and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Phone | |
| Leatherhead |
Internet | |
| Shepperton |
Phone | |
| Guildford |
Total Blackout | |
| Guildford |
Internet | |
| Haslemere |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Sir Lincoln Lad
(@PDF53) reported
from
Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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THOMAS VERNON
(@t_vernon) reported
from
Loxwood, England
@EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE please could you help?
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THOMAS VERNON
(@t_vernon) reported
from
Loxwood, England
@EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mandie Hassall
(@MandieHassall) reported
@EE hi I have upgraded my phone to the IPhone 12 Pro Max and was sent instructions from 150 to my old phone to be able to set up the Apple TV+ offer for 2 years. The text has gone from my old phone and didn’t transfer to my new phone. Please can you help
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Marcus Thomas
(@gus_917) reported
@EE I have no 4g signal and no internet connection? Its been out all day...
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Amy Parker
(@amyparker273) reported
@EE @educationgovuk My phone only seems to work on WiFi and not on 4G can you help please...
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Liz Wright
(@redtabs) reported
@EE I have tried the 08000798586 no. throughout the day & when I finally got through she transferred me & it just rang out & no-one answered & the woman I originally spoke to did not come back on to help. What can I do now? Please help!
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Liz Wright
(@redtabs) reported
@EE Please do not make this personal, as that does not help. It is clear my frustration is with your company & its communications inadequacies, not you personally. I just want to be able to contact someone at EE who can help me. Please.
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Jane of Yorkshire. Rejoin 🇪🇺
(@janecomben) reported
@lewis_goodall Lewis, this morning I tweeted wondering if it would be possible to somehow pass my unused monthly data on to families who need connectivity for online learning. I added @EE and various others to my tweets, now response. Perhaps you can help?
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Liz Wright
(@redtabs) reported
@EE I have tried this & it still says the fault is yours not mine & the phone number I am given I cannot access as it won't let me unless I have an EE mobile- which I don't...just going round in circles...getting frustrated & angry...can you help me speak to someone or not please?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out
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pjb
(@pb_beck) reported
@LorenaCasetti @EE I had an issue with a family friends number, they hadn't used the phone and number for a long time so the number was made inactive. Unfortunately there's no way to reactivate it.
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Vasanth Sampath
(@Vas_Sampath) reported
@EE Can you help please. Not able to reach customer service via live chat or on the phone. Thanks