EE Outage Report in Guildford, Surrey, England
Why is my EE service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Guildford come from postal codes GU1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at EE
EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (13%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Guildford, England
The most recent EE outage reports came from the following cities: Weybridge, Guildford, Sunbury-on-Thames, Aldershot, Farnborough, Woking, Horsham, Camberley, Headley, Yateley, Dorking, Chertsey, and Haslemere.
| City | Problem Type | Report Time |
|---|---|---|
 Weybridge
|
Internet | 3 days ago |
|
Guildford
|
Wi-fi | 7 days ago |
|
Sunbury-on-Thames
|
Internet | 7 days ago |
|
Aldershot
|
Wi-fi | 11 days ago |
|
Farnborough
|
Internet | 12 days ago |
|
Woking
|
Phone | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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cal 👑 (@FrenzyWalker) reported from Horsham, England@EE my broadband is down when it was only installed 2 days ago!?
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steve mitchell (@mitch250681) reported from Horsham, England@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Pieter Le Roux (@pietergriffin) reported from Camberley, England@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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veronique enright☀️ (@Veronique7) reported from Esher, England@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Theresa Godly (@GodlyTheresa) reported from West Molesey, EnglandThank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Pieter Le Roux (@pietergriffin) reported from Camberley, England@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Randombiz (@RandomBiz) reported from Esher, England@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Iwona Sadowska (@IwonaSadowska) reported from Esher, England@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Jack Holliday (@JHollid) reported from West Molesey, England@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, EnglandReally disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Nigel M (@NigeldMathias) reported from Bramley, England@EE how do I stop service update texts to my phone. I no longer have a account with EE
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Randombiz (@RandomBiz) reported from Esher, EnglandSpoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, EnglandAfter some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Farhoud Chaparian (@ChaparianF) reported from West Molesey, England@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Tom (@Para_Tom999) reported from Camberley, England@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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LukeClark (@LukeCla49671833) reported from Esher, England@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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I am Robin (@robinhamilton77) reported from Esher, England@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sian Banks (@sianriggers) reported@EE I've had no service in my area. I spoke to your customer services who said I would get this month free and you have taken the payment. This is not good. Charging me for a service you didn't provide.
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Dance_Ray (@DanceRay2) reported@EE Is the network down for iphone users in London? Can't get any mobile internet
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Chris Sweeney (@chrisjsw) reported@EE not able to send SMS messages from my phone and having called 150, not getting support either - phone says. “Message barred”
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joby (@joblanchard42) reportedWell cheers @EE price increase is absolutely awful, more than 10% of my monthly plan. Thanks for making decision to end service when contract runs out in 2 months. The extra £ for 2 months has lost 24momths for an upgrade - no wonder you were pushing this so much!
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Lee Nover (@mental_reggie) reported@EE No signal all day (your checker confirms this) and still a minimum 16 hours before possible fix. So glad I’m out of contract in 2 weeks.
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Phil (@buskerstu) reported@EE @sam_j_b__ Being upfront about it doesn’t make it ok. It just makes it a legalised con. Funny how some companies *cough* sky mobile *cough* don’t have this problem. Maybe people should move away from the traditional suppliers
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Munchlaxx (@munchl4xx) reported@PositiveLad @ThreeUK @EE I had them and they were awful had to fight to get it cancelled as we’d gotten no service in 4 months
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Bob Bobson (@1974bobson) reported@EE I appreciate that prices rise, the tone of the notification email was terrible, no apology just this is in line with your ts&cs. Whoever came up with that gem should be demoted.
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Katie ✌︎ (@katiestevenson1) reported@EE what's the point in paying for a phone contract when you can't even get phone signal at home ?
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Vinny Merritt (@vinchmeister) reported@EE why with a little bit of bad weather does your whole network gring to a halt?