EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Leatherhead, Ashtead, Shepperton, Guildford, Haslemere, Woking, Horsham, Weybridge, Fleet, Yateley, Godalming, Farnham, Dorking, Bordon and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 Leatherhead |
Internet | |
| Shepperton |
Phone | |
| Guildford |
Total Blackout | |
| Guildford |
Internet | |
| Haslemere |
Internet | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kim
(@rogerson4_kim) reported
@EE received numerous texts to advise of problems in our area affecting my service which it has done!!. 31/8, 7/9, 14/9, 28/9 18/10, 19/10 and today What is going on and when will this be restored to normal? One or two days is fine but this is becoming tiresome. Thanks
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Shaan
(@APrashant20) reported
@EE And what am I supposed to do with that explanation when it's clear that it does not address the core of the issue.
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B
(@Koppedfromj) reported
@EE my data isn’t working please help. Ive had no text message to say my data is low and When I click on the add on link it says “safari cannot open this page because your iPhone isn’t connected to the internet” I have checked and mobile data is on please help
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phoenix
(@phooeeeenix) reported
@EE i upgraded my phone through the ee app, it never gave me a time frame unfortunately
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John Rooke
(@John_Rooke) reported
Dear @EE, I may be one of your oldest customers with 25 years and counting (mostly Orange). I’m in Croatia and, with no notice, you’ve cut my phone off today. I tried to call you and I can’t because you’ve cut off my phone signal and you won’t allow WhatsApp/FaceTime calls (1/2).
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John Rooke
(@John_Rooke) reported
Dear @EE, Your chat function is “down” and I gave up after waiting for 25 minutes calling from my wife’s phone. How happy are you with this service, for a customer of over 25 years, with (a) not being available; and (b) fixing the problem? N.B. I have no phone signal!
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🍸Roz 🍾
(@rmills461) reported
You know when you get the frequent text from @EE saying our network doesn't work near you AGAIN please rely on wifi calling and then the ever reliable @KCOMhome is crap! This means I can't use my phone to call on so its pretty usless if my kids schools need me right now 😡😡
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Chris
(@ChrisSheckley) reported
@EE I reported fraud on my account 16 days ago, I have heard NOTHING from your fraud team and £200 of charges are still on my next bill. I’ve cancelled my direct debit and won’t be renewing it until it’s sorted. For info, @PayPalUK had my account fixed in 12 hours. THATS service
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Del-4Ri - Martian Earth Observer
(@WolfieSmiffed) reported
@F1shyBob @EE It's always a problem with EE when the only way you can sort the problem is to speak to a human
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Howard
(@howardgunn) reported
@EE Thanks Stacey but i managed to eventually speak to someone. I will use the website to make a formal complaint that will hopefully be recorded, and possibly have some actual action to resolve the issue.