EE

EE Outage Report in Guildford, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Guildford come from postal codes GU2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 02/20/2026 07:15

February 20: Problems at EE

EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Woking, Camberley, Aldershot, Yateley, Dorking, Chertsey, Haslemere, Leatherhead, Ashtead, Shepperton, Guildford, Horsham, Weybridge, Fleet and Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Phone
United KingdomCamberley Internet
United KingdomAldershot Wi-fi
United KingdomYateley Total Blackout
United KingdomDorking E-mail
United KingdomChertsey Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MattOmeara27 Matt O'Meara (@MattOmeara27) reported

    @EE my app is also not working can someone help please? I have tried to log in to website too and thats not workimg either!!

  • finlay2009 A F (@finlay2009) reported

    @EE app not working? Running out of data EE…

  • ChadhaDee Dee Chadha (@ChadhaDee) reported

    @EE Hopeless service-spent 32 minutes on phone and no answer. Then I used website to order new eSIM for my new phone and filled all the details, and been told that I will be charged £1.50 and then I get an email saying that my replacement SIM card will be in the post!

  • honeybouboule Antoine (@honeybouboule) reported

    I'd really love to know how @EE manages to have a 5G network that's even slower than their 4G one 🤔

  • cfcc76670af1430 Theo Fennell (@cfcc76670af1430) reported

    Why are @EE customer service so bad & don't do as they've said was told a returned galaxy watch was cancelled & a refund was due to arrive. A month later on the phone to EE & they lady didn't cancel it nor was the refund processed. So now 4 months later my bill is again £74 99

  • complexcase Brian Castellani (@complexcase) reported

    @EE Live in York. I cannot get to the internet, via my 4GEE. Two phone calls involving technical support and four hours of waiting on phone. No change, no call backs. I work at home. Sorry, but very frustrating.

  • bikelawman Michael Brown 🌍 (@bikelawman) reported

    @RimmerPaul @EE @cadentgashelp We’ve been fine for over 20yrs - not once and an issue. But two massive **** ups in the process of one lot of family upgrades and I’m starting to wobble, I’ll be honest!

  • bryer Bryer (@bryer) reported

    @EE No issues logging into the website. Just My EE app. Says there's an issue and to close it and try again later.

  • BastardPasta certified subtweeter (@BastardPasta) reported

    @EE THE APP IS DOWN DO SOMTHING ABOUT IT INSTEAD OF TWEETING

  • oneil_steven Steven O'Neil 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@oneil_steven) reported

    @EE Can't access my EE app since the update and my 4G keeps dropping out. It's not a regional problem either I've been all over the country in the last few days.