EE Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Guildford come from postal codes GU1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (25%)
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Total Blackout (22%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Camberley, Guildford, Farnham, Woking, Leatherhead, Farnborough, Horsham, Aldershot, Godalming, Crowthorne, Cranleigh, Chertsey, Hindhead and Dorking.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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ItsDooley (@its_dooley) reported from Aldershot, England
It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working
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THOMAS VERNON (@t_vernon) reported from Loxwood, England
@EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.
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THOMAS VERNON (@t_vernon) reported from Loxwood, England
@EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.
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Robert Dunford (@repd1975) reported from Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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James Snyder (@StJamesofFleet) reported from Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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Mark P Tickner (@mptickner) reported from Chilworth, England
@MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms
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veronique enright☀️ (@Veronique7) reported from Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Sir Lincoln Lad (@PDF53) reported from Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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zo (@zooooeee_x) reported from Godalming, England
@EE please could you help?
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zo (@zooooeee_x) reported from Godalming, England
@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
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Andrew Stewart (@AndrewStewart88) reported from Guildford, England
@EE network unavailable!!!!????
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England
Is anybody else having any issues with data on @EE this PM?
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❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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Farhoud Chaparian (@ChaparianF) reported from West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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I am Robin (@robinhamilton77) reported from Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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cal 👑 (@FrenzyWalker) reported from Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Pieter Le Roux (@pietergriffin) reported from Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Pieter Le Roux (@pietergriffin) reported from Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
EE Issues Reports
Latest outage, problems and issue reports in social media:
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mark lindsay (@markybhoy75) reported from Stanwix, England
1 @EE Avoid these cowboys 15 year EE customer Please read Currently waiting to be switched over to fibre. Supposedly 13th no show No reason given Then last Thursday no show No reason given Yesterday no show Continued
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JFT39 (@FutbolfanG) reported
@EE I’m not receding verification texts but can get phone calls from the same sender Signal is constant 1 bar
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paul B Toovey (paul2v) 💙 #bluefornhs (@paul2v) reported
@EE that's this about The Government is set to test its emergency alert system 🚨 please?
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Beney (@BeneyHewson) reported
@EE my mum is having connection issues with her phone over in Switzerland but can’t connect to any network to be able to call you and ask about it, any other way to contact you guys? (Skype no longer exists as well)
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Will (@dogtanian1984) reported
Preordered death stranding 2 from @EE and no preorder bonus included in the box? Is this an issue with ee or @AskPlayStation or @KojiPro2015_EN
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Princzkov (@princzkov) reported
I am in a town of 15000 people around London. It is a joke that neither @EE nor @O2 have proper signal here and in the surrounding villages. You cannot have a phone call let alone 5G especially in buildings. Bring back the 3G towers. We had signal those days at least.
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Luke Smith (@luke_sm17) reported
@EE can you help, I've got a random additional charge of £440 on my bill with no explanation as to what it is
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Sapphire Analytics LTD (@LtdAnalytics) reported
@EE nope, I just moved my accounts to O2. That's 200 quid a month worth of service you lost in sure many more will leave if you keep up this level of service. I'm switching my home and office broadband tomorrow.
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Satoru Gojo (@Son_Goku1276) reported
@WhatsApp @EE I have an inactive sim, it is still in my phone. I got a new sim, but never removed the old one, but it seems someone else is using the same number as me in WhatsApp? My old account pfp is changed despite me not logging in to the account.
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H (@Hmz977) reported
@EE absolutely appalled. Connection died middle of Paris after half a day network available but no data had to go into a cafe to buy another esim. Absolutely ridiculous.