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EE Outage Report in Guildford, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 01/21/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Haslemere, Woking, Horsham, Weybridge, Leatherhead, Fleet, Yateley, Godalming, Farnham, Dorking, Bordon, Guildford, Cobham, Byfleet and Crowthorne.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaslemere Internet
United KingdomWoking Phone
United KingdomHorsham Phone
United KingdomHorsham Total Blackout
United KingdomWeybridge Internet
United KingdomLeatherhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • earsdongjj earsdongjj (@earsdongjj) reported

    @EE Gosh no doesn’t help either. Doesn’t seem to be a way around it

  • taylor_t100 Tom Taylor (@taylor_t100) reported

    @EE Hiii, I've been sent a bill for a full month's broadband service when I was only with you for the first day of the month (transferred) will this rectify itself or would I need to chase this?

  • AnnaRuggiero81 Anna Ruggiero (@AnnaRuggiero81) reported

    @BeastlyBeautyUK FYI. My phone died! ha ha. I dropped it so I now have a new phone (with battery life) and contract. I'm just waiting for my number to transfer over. Should be tomorrow. Went with @EE because @virginmedia have shut down all their stores! #BadMove

  • Abigail77317137 Abigail Smith (@Abigail77317137) reported

    @EE I'm not sure why you can't just reopen my case from last year and send the engineer that you were going to, but I cancelled when my local council said you should only have people in the house if its an emergency and since we weren't working from home it didn't seem like one.

  • portocheese Matt (@portocheese) reported

    @EE Hi I need help. My contract is set to end today and I need a PAC code. This is for my personal device (my work one is still with you) how do I do this as I cannot call from the phone, when I try calling from another it’s not recognised. Really disappointing.

  • EngWood3 Erskine Lewis 🇪🇺 🇧🇧 (@EngWood3) reported

    @EE It took a couple of restarts for the service to stabilize. Let's see how it goes during the day.

  • George_Shaw66 George Shaw (@George_Shaw66) reported

    @EE I’m in Br8, it’s popped up to a 2 bar 4G now but it’s still slow as

  • davidaak1991 David (@davidaak1991) reported

    @EE No you have a find X3 neo listed whereas I have a find X3 pro. This is the second time I've had issue with this - you had previously had it that I was trading in an iPhone 12 pro max (the device I am upgrading to)

  • _JacobDrew jd (@_JacobDrew) reported from Weymouth, England

    Parents are on the phone to @EE & I’ve never in my life seen worse customer service in my life... spend less money on Kevin Bacon starring on your adverts and put that money into training your staff!!

  • jln579982 jln579982 (@jln579982) reported

    @EE Can't find a link to live chat. New work location, no signal, tried the text INFO feature, to cancel itll cost £300... which I guess while extortionate is the price..., but I can't even find a link to do that.