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EE Outage Report in Guildford, Surrey, England

Why is my EE service not working?

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The latest reports from users having issues in Guildford come from postal codes GU1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Guildford, Weybridge, Sunbury-on-Thames, Aldershot, Farnborough, Woking, Horsham, Camberley, Headley, Yateley, and Dorking.

CityProblem TypeReport Time
Guildford Internet 3 days ago
Weybridge Internet 9 days ago
Guildford Wi-fi 12 days ago
Sunbury-on-Thames Internet 12 days ago
Aldershot Wi-fi 17 days ago
Farnborough Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • GodlyTheresa
    Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • Para_Tom999
    Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • FrenzyWalker
    cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • LukeCla49671833
    LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • JHollid
    Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • NigeldMathias
    Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • slex_542865
    paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • mitch250681
    steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • daviejones67
    David Bedding (@daviejones67) reported from Grayshott, England

    @EE Casey, never had this problem with O2, had multiple contracts for our family

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • paulweaver62
    Paul Weaver (@paulweaver62) reported

    @bt_uk @EE I have been a customer of Ee for many many Years I have recently brought BT broadband and have had nothing but issues since October last year going to to January 2023 in that time I have been giving 50:00 credit from a lovely man cos of the many many issues I have had

  • Crunchyf123
    Crunchy Frog (@Crunchyf123) reported

    @_stargrain @EE make that 4 weeks now ! i think the gigantic elephant in the room is not EE but BT .... i want to get a fiber line but the service is so bad right now im looking at other companies.

  • techno___sam
    techno__sam💻 (@techno___sam) reported

    @loishyett @EE Can I see it lemme offer some help here

  • dieselking69
    Patrick James (@dieselking69) reported

    @EE It was very intermittent and slow. Connecting to free WiFi was fine but using data roaming and mobile data it would just come up no Internet. Will double check things today with it all on my account.

  • loishyett
    Lois,Cat & GSD lover. #BBB#Sunakout 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@loishyett) reported

    Help @EE you have deleted my daughter’s account in error, now has no network to connect to cannot phone 150 how can she reactivate it. Tried phoning on my phone but lost the Will to live after hanging on for 60 minutes

  • brendanryan07
    Brendan Ryan (@brendanryan07) reported

    @EE Why is it such a problem to upgrade my plan? I want more data but have to pay off my contract for the privilege...

  • paulweaver62
    Paul Weaver (@paulweaver62) reported

    @EE @bt_uk also during the months of October through to December 2022 I was promised compensation which has never been added to my account. I have had many complaints opened that I have lost count and now I am on hold to BT as I will be looking else where

  • paulweaver62
    Paul Weaver (@paulweaver62) reported

    @Georgiemay1605 @EE @bt_uk I have just told them am leaving I have had the same issues and reported 6 times within 6 weeks so now I have the right by law to leave free of charge and I am going to

  • Certzz_mz
    Captain Morgan 👩🏽‍✈️ (@Certzz_mz) reported

    **** Croydon @EE totally useless. Communication skills are piss poor. Wouldn’t let me use their phone to call customer services. (Since my phone is broken)And the manager… LOL anyways, bye. Thanks to the lovely manager in Bromley EE for helping me out. A lot of respect for her x

  • haqimylencai13
    LENCAI🎯🎯 (@haqimylencai13) reported

    @Travelaaaar @EE Talk to @keldrip1 they helped me when support services wouldn’t help me🥺..