EE outages and service status in Guildford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
- EE generated 1 outage signal in the last 24 hours around Guildford, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received May 21, 2:47 PM GMT+1.
- Internet (50%)
- Phone (40%)
- E-mail (10%)
The latest reports from users having issues in Guildford come from postal codes GU5 and GU1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guildford, England
The most recent EE outage reports came from the following cities: Surbiton, Aldershot, Farnborough, Guildford, Dorking, Fleet, Woking, Leatherhead, Weybridge, and Sunbury-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Internet | 1 day ago |
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3 days ago | |
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Internet | 3 days ago |
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Internet | 6 days ago |
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Internet | 7 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, EnglandAfter some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Jim Gormley (@JimGormleyPhoto) reported from Esher, England@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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I am Robin (@robinhamilton77) reported from Esher, England@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Pieter Le Roux (@pietergriffin) reported from Camberley, England@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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David Bedding (@daviejones67) reported from Grayshott, England@EE Casey, never had this problem with O2, had multiple contracts for our family
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cal 👑 (@FrenzyWalker) reported from Horsham, England@EE my broadband is down when it was only installed 2 days ago!?
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Dd - Deborah Davies (@DebbieDavies) reported from Farnham, England@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, EnglandIs anybody else having any issues with data on @EE this PM?
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Iwona Sadowska (@IwonaSadowska) reported from Esher, England@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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paula long (@slex_542865) reported from Leatherhead, England@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, EnglandHello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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LukeClark (@LukeCla49671833) reported from Esher, England@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Pieter Le Roux (@pietergriffin) reported from Camberley, England@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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ItsDooley (@its_dooley) reported from Aldershot, EnglandIt's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working
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zo (@zooooeee_x) reported from Godalming, England@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
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THOMAS VERNON (@t_vernon) reported from Loxwood, England@EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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David (@ramthelinefeed) reported@EE @nickduval Maybe your systems are ****? 🙈
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Jenny (@JennyB311) reportedMy 96 year old gran who is more or less deaf and never wears her hearing aids has somehow got a voicemail service added to her phone by @BT @EE and now can’t get to it fast enough to answer it. My father phoned to cancel it and was told it’s cancelled but it’ll stay on her phone for a month. This is a very vulnerable elderly woman that has no requirement for voicemail. This should never have been added in the first place and it needs to be removed immediately! I wonder if someone got commission for setting this up?
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David Marshall (@D_W_Marshall) reported@EE please help.. I closed an account down for my dad (who is unable to deal with as I have POA).. you sent me an email to pay the final bill but the phone number you give is not relevant (round round and round) ... Help as I cant pay what is due
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〽️🇵🇸 (@MiladAhmed3) reported@EE I'm having issues with my phone, people are saying they're not getting my calls.
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James-Andrew Smith (@jamesandrew2201) reported@EE I need payment extension but I cant ring help please
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Peter Scouse Murphy (@EliteScouser) reported@EE Shocking service regarding my Z Fold 6. Misled by 150 agents, sent to a store that doesn't do repairs, then refused a warranty fix at Liverpool One for "dents" Samsung confirmed are fine. 2yo in tow, wasted train fare, and now your email bounces. DM me for the full complaint.
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DML (@DMLYONDER) reported@EE please people don't trust BTW and ee even night broadband goes down for upto hours stopping my mums phone line and emergency panic alarm from work and it seems bt don't give a monkeys
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Technicslover (@technicslover) reported@bt_uk can advertise all they like, but the fact remains they are an anti white super woke organisation who's sole purpose is to rip ******** out of people. Really hope they go out of business and take @EE with them.
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Neil B 🏴🏴🇬🇧 (@neilblackwood) reported@EE Should have ONT installed and active at my property by another provider on Thurs, can my pending order be converted into a Working Line Takeover / One Touch Switch instead of requiring new installation? If so, roughly how quick could EE service go live after the ONT is active?
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Neil Green (@ngmillers1973) reported@matthewdmarsden @EE @marsdenleanne1 Horrible EE how they are rated the best I do not know