EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Aldershot, Yateley, Dorking, Chertsey, Haslemere, Woking, Leatherhead, Ashtead, Shepperton, Guildford, Horsham, Weybridge, Fleet, Godalming and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Wi-fi | |
| Yateley |
Total Blackout | |
| Dorking |
||
| Chertsey |
Phone | |
| Haslemere |
Phone | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
EE Issues Reports
Latest outage, problems and issue reports in social media:
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vicky smith
(@Kittie2475) reported
How is it possible that I have to stand in my garden in the cold and dark to try and get enough signal to talk to paramedics @EE ??? And even then the signal dropped out 3 times. 🤬🤬🤬
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nrg
(@nrg23900340) reported
@EE please can you get in touch on the third time of asking to resolve an issue with billing. Your service is useless and I’ve moved my 2 contacts to Vodafone after 10 years because of your shocking customer service.
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vicki
(@vikkih110) reported
@EE i do not understand why u need my personal info to look into what is a wide spread issue in the area. plus the fact u had my details both wednesday AND thursday last week when u insisted there was no issue!! 🙄
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vicky smith
(@Kittie2475) reported
@Ja5eTee @EE No it was them calling me back. I just get awful signal even outside. Makes me very upset 😞
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leonbocrypt◎1
(@leonbocrypto1) reported
@EE Hi David, it was an issue in the N5 area in London that lasted ~24h. I switched router off and on many times until I learned this. The internet is now fine thanks. That said we’re going to be switching broadband providers because we’ve had too many issues over the past 2 years
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clifford griffiths
(@cliffordgriffi8) reported
@EE I’d be happy with a signal of more than 1 bar
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Nerine Skinner
(@nerineskinner) reported
@EE I still can’t access the app to see that my charges have been dropped &it’s been over a week. I also can’t make calls back home and I should be able to. Please help.
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Timmy
(@Timmy17672437) reported
@pixiedooo @VOXI_UK @EE You dont get service until the idiots set up your account and add a number. Its same way Giffgaff work but far far worse. Iv just gone back to EE.
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nrg
(@nrg23900340) reported
@EE My data was increased to 40gb in September without my request at an additional £9per month. I wanted to know why and get a refund that was all. Now I have ended up leaving EE due to your colleagues inability to resolve this simple issue. My account number is 125767135.
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person
(@scienceguru589) reported
@EE @leonbocrypto1 Think yourself lucky! I have 5 contracts none of which have been working consistently in my home area since 26th November. More days off than on yet they refuse to let me out of them as they don’t have to provide a working service apparently- it’s in the T &Cs 🙄