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EE Outage Report in Guildford, Surrey, England

Why is my EE service not working?

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The latest reports from users having issues in Guildford come from postal codes GU1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Guildford, Weybridge, Sunbury-on-Thames, Aldershot, Farnborough, Woking, Horsham, Camberley, Headley, Yateley, Dorking, Chertsey, and Haslemere.

CityProblem TypeReport Time
Guildford Internet 4 hours ago
Weybridge Internet 6 days ago
Guildford Wi-fi 10 days ago
Sunbury-on-Thames Internet 10 days ago
Aldershot Wi-fi 14 days ago
Farnborough Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • GodlyTheresa
    Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • LukeCla49671833
    LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • Para_Tom999
    Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • JHollid
    Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • mitch250681
    steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • slex_542865
    paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • daviejones67
    David Bedding (@daviejones67) reported from Grayshott, England

    @EE Casey, never had this problem with O2, had multiple contracts for our family

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • cgmoore16
    Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • NigeldMathias
    Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • JimGormleyPhoto
    Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KaneFulton
    Kane Fulton (@KaneFulton) reported

    @MrMatt_Robinson 5G is rubbish too. It was so exciting covering it as a journo (a decade!) back in 2013. 'It'll solve all our coverage/capacity problems.' All the mobile spectrum @EE is reported as buying. I couldn't get a webpage switching between 5G and CrossCountry's Wi-Fi for 30 mins. Mad.

  • activeT197
    mrsg (@activeT197) reported

    @EE I have paid £10 for roaming but no service or networks found. I’m in Spain helppppppppo

  • SophElizabeth91
    Sophie Elizabeth (@SophElizabeth91) reported

    The @EE supervisor that I just spoke to should be ashamed of herself. Telling someone to “cancel your DD so that you miss the bill, you’ll receive a text to pay. Call up & discuss how you can lower your bill” - this is how people end up with terrible credit! #poorcustomerservice

  • KaneFulton
    Kane Fulton (@KaneFulton) reported

    @MrMatt_Robinson @EE Obviously it's not just EE - it's all of them. It's a broken system.

  • Lassx
    Lass X (@Lassx) reported

    @EE I’ve already spoken to someone thanks, a mast was down they said 👍 Thanks

  • k0246
    🗣 (@k0246) reported

    @EE having problem logging into the app

  • CraigKennyElBel
    Craig Elstob (@CraigKennyElBel) reported

    @EE I’m currently outside of the UK. I can no longer use WhatsApp or safari outside of Wi-Fi. I tried to ring you but number gets cancelled. Help please?

  • tagggarts501
    Wayne (@tagggarts501) reported

    @EE Just blocked this ****

  • drprithwirajdas
    Dr Prithwiraj Das (@drprithwirajdas) reported

    @EE awful processes and customer services for the statutory 14-day returns period. Wasted 5+h on getting a faulty device within 5 days of receipt,to be returned. Shunted from pillar to post. EE seem to run down the clock and make statutory returns as difficult as possible. Shame

  • McgintyArthur
    Penny Black (@McgintyArthur) reported

    @MartinDaubney @EE I've decided he's nothing more than a useful idiot.