EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 11/30/2025 16:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Godalming, Woking, Haslemere, Fleet, Farnborough, Guildford, Horsham, Crowthorne and Farnham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Phone
United KingdomWoking Internet
United KingdomHaslemere Phone
United KingdomFleet Internet
United KingdomFleet Internet
United KingdomFarnborough Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • idoutofcontrol Jenni kb (@idoutofcontrol) reported

    @EE staff are all off having it away with old ladies cause they’re not answering phones Those poor Okd ladies of Gateshead are ref raw and chaffed. Someone call social services it’s a form of elder abuse

  • robbehbobbehh RobbehLeBobbeh (@robbehbobbehh) reported

    @EE yoooo still got no 0 signal for the past 3 days whats happening my guy.

  • danCbarnes Dan Ford-Barnes (@danCbarnes) reported

    @EE Guys, I've had basically no reception in CB6 for over a week now, and it had been highly erratic for a month before that. You're relying on my internet provider for me to make and receive calls, so why exactly am I paying you full price for a service I'm not receiving?

  • ian19740 Ian Hunt (@ian19740) reported

    @EE Reasons to avoid ee 1.Stupid waiting time to talk to customer services that done care 2. Uprage with them wait in all day and phone never comes (days work lost) 3. You call retentions even after they have failed you as a loyal customer only to be let down again ☹☹☹

  • CD_Strickland Chris Strickland (@CD_Strickland) reported

    @EE My home router has been down since Friday evening. I appreciate this may be related to power cuts due to the storm, but is it possible to get an update on resumption of service? TD8 area

  • harleyquin23 Michelle (@harleyquin23) reported

    @EE Part of the issue is I asked DPD to call their driver and get him to deliver, apparently DPD cannot speak to their own drivers but you guys can (I am unsure how that makes sense). I did try to call EE but you had wait times of over 30 mins so I gave up.

  • kaynunns Kay Nunns (@kaynunns) reported

    @EE is there a problem with EE networks in the Pudsey area of Leeds. The GP has been trying to call me multiple times yet my mobile isn't ringing???

  • kaynunns Kay Nunns (@kaynunns) reported

    @EE is there a problem with EE networks in the Pudsey area of Leeds. The GP has been trying to call me multiple times yet my mobile isn't ringing??? I have little or no signal!

  • JohnChivall John Chivall (@JohnChivall) reported

    @WilliamNB @MustardSeedUK @EE If you want SIM only, I've had no issues with Plusnet. They use EE's network though which may not be what you're looking for.

  • Willy_Parr Will Parr (@Willy_Parr) reported

    Hi @EE I have been trying to cancel a contract since Friday and I cannot get through to anyone on the phone, waited 30 minutes four times now and have to give up. Are there other ways I can do it? (It won't let me text STAC because its an account with multiple lines)