EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (29%)
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Total Blackout (15%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Woking, Sunbury-on-Thames, Esher, Cranleigh, Weybridge, Horsham, Guildford, East Molesey, Chertsey, Thames Ditton, Walton-on-Thames, Camberley, Farnborough, Leatherhead and Hindhead.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Phone | |
| Sunbury-on-Thames |
Internet | |
| Esher |
Internet | |
| Cranleigh |
Phone | |
| Weybridge |
Phone | |
| Horsham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Steve J H
(@steeedm) reported
@EE I sent back several bills to your Doxford address which have arrived here for the previous occupant. They're still arriving, 18 months later. Can you stop it? Latest one is bill reference V01834886942, customer is FES, account no ******529.
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stacy Butcher
(@stacyButcher13) reported
@EE 4g wifi network RED the last two days. Says it fine when checking network status but it obviouly is not. We have several here working from home. This is a poor show EE
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JD
(@JackieD86388657) reported
@EE I cannot make or receive calls again today! I have called customer services on my landline but they are not dealing with my call, the automated service cut me off!!!
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Gray Vs The Earth
(@grayvsearth) reported
The stupidest thing is - @EE's advertised "SIM only" plans are more expensive than buying a new device on contract - and unlike o2, the "device payment" doesn't end when your contract does - you just pay more for your service. So yeah. We'll see what they offer directly.
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WilliamTaylor101
(@William97832710) reported
@EE “Best wifi in the UK” like wtf its all cap
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Walks
(@Azza201211) reported
@EE I know, my tweet wasn't asking for any help. Merely moaning at the fact they phoned her yesterday saying it was fixed Tuesday and now works. When it doesn't, we've waiting 2 months for this so the wait continues. #awfulservice
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Jas
(@JasminRuff) reported
@EE can you help me please? My bill is double the amount and it won't tell me why?
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Robert Tudgey
(@Robert_Tudgey) reported
@OpenreachHelp please help. We placed an order with @EE in November, we still don’t have a reliable connection. Now told that it’s going to be next month before an engineer is available. Local engineer says he’s not busy and he’s still waiting for our order.
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Brenden
(@durkagamingHD) reported
@SQRLTV @virginmedia Change to @EE broadband mate. Been with them a few years now and no issues at all. Customer service is good. They always calling me to see if they can help or move onto a better package etc.
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WilliamTaylor101
(@William97832710) reported
@EE Fix ur dam trash wifi like cmon