EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 03/12/2026 07:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Guildford, Horsham, Camberley, Headley, Woking, Aldershot, Yateley, Dorking, Chertsey, Haslemere, Leatherhead, Ashtead and Shepperton.

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City Problem Type Report Time
United KingdomGuildford Internet
United KingdomHorsham E-mail
United KingdomCamberley Internet
United KingdomHeadley Internet
United KingdomCamberley Internet
United KingdomWoking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • t_vernon THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Lisacshotmail Lisalashes (@Lisacshotmail) reported

    @EE absolutely shocked at ur customer service, are ur staff ok! I order weeks ago a iphone, i then received 2 Separate conflicting calls from ur staff asking me to change the colour as what I wanted was sold out, i did that to now be told its a 28 day wait???

  • DomOlden OldenDom (@DomOlden) reported

    @psstmagic @EE O2 was the worst. I’m with Smarty now and it is excellent

  • jonrobbins78 Jon Robbins (@jonrobbins78) reported

    @EE Android but it is working once reinstalled. Was just pointing out its a ridiculous issue that is common to a lot of users and your fix is to keep reinstalling!

  • Rinzler79 Roger George 💙 (@Rinzler79) reported

    @EE morning. Wife is trying to get into the app to check on some stuff. Keeps getting error messages and nothing works. Is there an issue you’re aware of?

  • is_this_ana Anastasia (@is_this_ana) reported

    @EE can I please check where my final bill cheque will be sent? My old address appears on the invoice and I’m supposed to receive the refund of the credit on my account. Customer services phone line is on constant hold…

  • BRYANGMALONDON DFDSFADFA (@BRYANGMALONDON) reported

    @EE VERY BAD EXPERIENCE with CUSTOMER HOTLINE SERVICE Since MOnday night - MY UPGRADE TO Microsoft DUO 2 Phone - I was on the phone with 4 different EE Hotline agents from like 3 pm to almost 7 pm and plus a call to Microsoft Support - PROMISED 48 HRS today and no calls and no EMAILS

  • Martin_Cook_ Martin Cook (@Martin_Cook_) reported

    @EE The data top up was for a meeting nearly 3 weeks ago? IF, big IF, the data did update then its due to expire in a week anyway so pretty pointless? No worries, I learned my lesson, don't trust #EE I'll get a data SIM from my mobile provider @02, they give better service

  • rahriiesymoni Insecuri- Bae (Nobody) Out Now 🤪🧚🏽‍♂️🤍🎶 (@rahriiesymoni) reported

    @EE hi is your network down tried to call yall?

  • nuggetsrgr8 Macauley'Ryan (@nuggetsrgr8) reported

    @EE if my data gifting runs out does it slow my personal hotspot to my computer, I might add I have an unlimited data plan

  • SirNotTomFarmer Sir Tommy Farmer 🗯 (@SirNotTomFarmer) reported

    @ihibs @EE @bt_uk Dunno what it means and it doesn’t help but your ping should be less than 20.