EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU2 and GU5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Fleet, Yateley, Horsham, Godalming, Farnham, Dorking, Bordon, Haslemere, Weybridge, Guildford, Cobham, Woking, Byfleet, Crowthorne and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Chris Whitehead
(@christof88) reported
from
Tongham, England
@EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Was never born to be popular 👍
(@Iammememem) reported
@EE when my contract is up I am leaving ee and will never sign up to you again. cant wait for contract freedom 🙌
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mingmarsheen
(@mingmarsheen) reported
@EE Do you have an EXPERT who can help me get my BT Sport add on working. I’ve been trying (and paying) for years with assistance in store and over the phone and it’s never worked.
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Football-Memorabilia-Magpie
(@MagpieFootball) reported
@EE your broadband service is absolutely terrible, the older broadband was faster and didn't drop out 50 times a day!! What a rip off! 48 hours to download a ps5 game is outrageous!!!
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Rebecca Naylor
(@WasdaleBex) reported
@EE your app is awful, how can you be a UK leading network operator when customer service chat keeps losing server connection plus the grammar and attention to your customers' issues are shocking!!!
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Rusty Egan
(@DJRustyEgan) reported
@virginmedia KENSINGTON DOWN 5 Days. Using my @EE Hotspot. Can't get through to a HUMAN. Forgot PW etc is one circle. Downloaded App entered Post Code my virgin email I do not use . Please just get me back on 2 failed engineers. Long weekend
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Democracy4Neath
(@Democracy4Neath) reported
@EE so i see #KevinBacon agrees with #grooming children. Is this your company policy? or his personal opinion? is this arttitude in touch with your customers? do #EE support men in drag grooming kids now?
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Minty Sheridan ✨
(@mintysheridan) reported
.@BTBusiness broadband have made mistake after mistake with my account. WHY did @EE have to merge broadband services with them??? I'm THIS close to leaving as I am being charged late fees as a result of THEIR errors.
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JordanStubbs95
(@JStubbs95) reported
@EE complete joke. Plan increased by 15% 1 month into my contract. The in-app help team are completely useless, feels like talking to a bot even though it’s a human. Joke of a company. Should have left when I had the chance.
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Laura Bazile
(@laurabazile) reported
@EE My account doesn’t show the only line I have with @EE - customer service is saying that it has been in THEIR system but I still can’t see it on MY @EE online account 😖
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liam burns
(@l1amburns) reported
@EE Coverage horrendous on broadband and phone for the last three days. In line said there was a known issue but repair time had no expected fix time. Now it’s saying no issues but still not back to normal service!