EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Weybridge, Leatherhead, Fleet, Yateley, Horsham, Godalming, Farnham, Dorking, Bordon, Haslemere, Guildford, Cobham, Woking, Byfleet and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Weybridge |
Internet | |
| Leatherhead |
Internet | |
| Fleet |
||
| Yateley |
Total Blackout | |
| Horsham |
Phone | |
| Godalming |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Chris Whitehead
(@christof88) reported
from
Tongham, England
@EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Oliver Evison
(@oliver_evison) reported
@EE trying to pay my phone bill for the past 8 hours but it just keeps saying something went wrong try again later. This is both in the app and on the website, is there an application issue?
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Stephen Gray
(@steveigray) reported
@EE Thanks Alex, I spoke to your online team and they said the cheapest SIM only deal they could do was £10 so I've no choice but to move it somewhere that does offer that... ironically using your network
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kaleem sheikh
(@kaleemsheikh2) reported
@EE @OpenreachHelp some guy came from openreach and said he had been sent re the network. He said there's still a problem, even though it was fixed b4. After working hecsaid it's fixes. And today no network. You lot are useless and hopeless. Fix it or else!
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Ross MacDonald
(@RossMacd87) reported
@EE Is your website down??
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Beth
(@xbethanieee) reported
@DPDgroup_news never received such awful service in my life as I’ve experienced with DPD today. @EE probably should consider using a courier service who are actually competent and reliable.
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Raunaq Vohra
(@ronvohra) reported
@EE I’m trying to get the Roam Abroad pass but your website and app are both down. A little help here?
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Emmselk #UnitedInDiversity 🏴🇪🇺
(@Emms2021) reported
@EE Hi there @EE do you collaborate with other international telecommunications operators abroad to increase coverage 🤔 Currently one of my EE lines is being used abroad & service is patchy for texts with no availability for data
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NFTim
(@TheRealNFTim) reported
@EE I’m trying to login to my account both via app and internet, are your services down?
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Gioia Mastrofini
(@GioiaMastrofini) reported
@EE placed an order for a broadband to start on 03/05 I have got an order reference number. Never got email confirmation, no router, no communication, but the direct debit has been already added. Can someone let me know what is going on?
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Tiff
(@tiffypz) reported
@EE I recently upgraded my contract but I'm still being charged for my old contract and being told I'll have to pay over £400 to cancel one... This is ridiculous