EE Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and wi-fi.
The latest reports from users having issues in Guildford come from postal codes GU1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 10: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Farnham, Guildford, Bordon, Headley, Crowthorne, Leatherhead, Haslemere, Byfleet, Godalming, Walton-on-Thames and Woking.
City | Problem Type | Report Time |
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Phone | ||
Total Blackout | ||
Wi-fi | ||
Internet | ||
Internet | ||
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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steve mitchell (@mitch250681) reported from Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Pieter Le Roux (@pietergriffin) reported from Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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LukeClark (@LukeCla49671833) reported from Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Pieter Le Roux (@pietergriffin) reported from Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Sir Lincoln Lad (@PDF53) reported from Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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Tom (@Para_Tom999) reported from Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Theresa Godly (@GodlyTheresa) reported from West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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veronique enright☀️ (@Veronique7) reported from Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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I am Robin (@robinhamilton77) reported from Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Andrew Stewart (@AndrewStewart88) reported from Guildford, England
@EE network unavailable!!!!????
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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cal 👑 (@FrenzyWalker) reported from Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Belinda Wells (@bjwlfc) reported from Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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Nigel M (@NigeldMathias) reported from Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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zo (@zooooeee_x) reported from Godalming, England
@EE please could you help?
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Farhoud Chaparian (@ChaparianF) reported from West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England
Is anybody else having any issues with data on @EE this PM?
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zo (@zooooeee_x) reported from Godalming, England
@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Lewis (@jamesLewis84) reported
@EE Is there first of all awareness and plans to fix the terrible mobile network speeds in Leeds? Ok around 07:30 and gets progressively worse as the day goes on.
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Mr W. (@Mroppinionated) reported
If you are thinking @EE read there review 71% are bad 1 star. Avoid EE @MarcAllera #eepriceincrease #avoidEE #tuesdayvibe
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Adam Shearsmith (@adamshearsmith) reported
@EE I'm a new customer and just had an email saying my phone bill is going up £7.36 a month. This is apparently to match the CPI (inflation rate) You do realise you don't have to match that rate. That's why people are struggling. Your now adding more to that inflation rate.
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Milly March (@millymarch) reported
@EE No, I don’t think I need to DM you. It was made perfectly clear to me that you no longer have any plans that are within my budget/requirements, so I’ll just wait until I don’t have to pay some bs fee and then find a network that can do me a better deal.
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Andrei (@nisq25) reported
@EE Been on the phone with cust support. They have mentioned some services are disturbed since planned works are ahead and also some dead antennas. Still waiting for this problem to be sorted.
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My Name (@SneakyBear1987) reported
@JamboAldo @thePHILLOCKETT @EE I think other networks are going up 3.9% to which not so bad, but then EE are just being greedy
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victoria reader (@reader_victoria) reported
@EE I am a loyal customer of yours and have a lot of contracts and broadband with you - I had a large bill and I am moving house - I needed extra time to pay and used a promise to pay defer my bill -until 4/4 but you have cut me off I am so angry
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Sam. (@samuelsaurusrex) reported
@EE I’m having real trouble with my roaming network. Cannot connect to any network at all, now can’t even phone out to your helplines. Please help me fix this. I spoke to your customer services yesterday who seemed to sort it but it’s worse than ever today.
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Rebecca Lake (@rebeccalake4) reported
@EE I had issues with my new ipad being delivered and DPD decided to return to consignor. I spoke to someone at ee on Monday and was told I would have to reorder when it was returned. I've still not heard and now paying more for a device I don't have. I would like some advice please
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madwoman in the attic (@lorrainecri1954) reported
@EE Thankyou, I am in contact with Level 2 now, who are also struggling to work out what the problem is!