EE outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Walton-on-Thames, Guildford, Farnham, Sandhurst, Crowthorne, Woking, Shepperton, Aldershot, East Molesey, Godalming, Fleet, and Haslemere.

City	Problem Type	Report Time
Walton-on-Thames	Internet	6 days ago
Guildford	Wi-fi	15 days ago
Farnham	Internet	21 days ago
Sandhurst	Phone	22 days ago
Crowthorne	Internet	1 month ago
Woking	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 10 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  Chris (@MrChris62) reported 14 minutes ago from Guildford, England

  Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

• 
  steve mitchell (@mitch250681) reported 15 minutes ago from Horsham, England

  @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

• 
  zo (@zooooeee_x) reported 15 minutes ago from Godalming, England

  @EE please could you help?

• 
  Badly Drawn Byron (@Bjsfreaked) reported 16 minutes ago from Farnborough, England

  @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

• 
  I am Robin (@robinhamilton77) reported 17 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  Andrew Stewart (@AndrewStewart88) reported 17 minutes ago from Guildford, England

  @EE network unavailable!!!!????

• 
  paula long (@slex_542865) reported 22 minutes ago from Leatherhead, England

  @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

• 
  Badly Drawn Byron (@Bjsfreaked) reported 22 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Elaine Singleton (@EMPSingleton) reported 25 minutes ago from Busbridge, England

  @EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡

• 
  THOMAS VERNON (@t_vernon) reported 31 minutes ago from Loxwood, England

  @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

• 
  Chris Whitehead (@christof88) reported 33 minutes ago from Tongham, England

  @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

• 
  Paul Hunsdon (@Hunsy1969) reported 36 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  Theresa Godly (@GodlyTheresa) reported 43 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 46 minutes ago from Ashtead, England

  @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

• 
  Chris (@MrChris62) reported 47 minutes ago from Guildford, England

  From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

• 
  Farhoud Chaparian (@ChaparianF) reported 47 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Robert Dunford (@repd1975) reported 48 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  Tom (@Para_Tom999) reported 53 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  Mark P Tickner (@mptickner) reported 55 minutes ago from Chilworth, England

  @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VisionsofGold (@VisionsofGold) reported 7 minutes ago

  So @ee after calling 150 the answer is no. 18 years of customer loyalty gets you nothing. Couldn't even waive the early upgrade fee. A real shame. Better to wait until the end of the contract and leave? @MartinSLewis @MoneySavingExp

• 
  Also Stu (@stuinweymouth) reported 8 minutes ago

  @EE Looked on app. Still has original contract. No sign of new one. I know you have cancelled it. It’s not the first time. I will just cancel it and go elsewhere. The number is not important although can be ported. I have 9 lines and 5 out of contract. Your choice

• 
  Gavin Cook (@gjc_cook) reported 8 minutes ago

  @EE I’ll just cancel the direct debit and move Number elsewhere, you’ll be quick to contact me then 👌🏼

• 
  David Johnston (@Daveocracy) reported 8 minutes ago

  @EE see other people have issues renewing with EE. I’ve got broadband been trying to renew existing contract for nearly 3 months, over 10 calls and chats, one call over 2 hours, today’s chat 1hr. Still not sorted asked ME to call them. your complaint Ref: C10003899253. 4th

• 
  Robin John (@robjohn75) reported 9 minutes ago

  @EE @LeilaniDowding Ah, such an interesting marketing ploy, we now have to buy a backup battery for (orchestrated) power cuts. Who profits from this forced technological transition.🤔 Problem, reaction, solution yet again, follow the money.

• 
  Phoenix Rahman (@Phoenixrahman) reported 11 minutes ago

  @VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.

• 
  ByNiels (@by_niels21222) reported 12 minutes ago

  @LeilaniDowding @EE That network will not be maintained. It is dead. Starlink may be a solution worth while looking at.

• 
  Andrew Robinson (@apr9999) reported 14 minutes ago

  @EE Spent 73 minutes on phone with Sebi (23 mins), Graham (12 mins) & Henry (38 mins) of EE earlier. I have a big issue that Henry promised he would find a solution for & then call me back. That was nearly 5 hours ago! He initially said he'd be back to me in 10 minutes. DISGRACE!

• 
  Tom Pascoe (@tompascoew) reported 15 minutes ago

  After 25 years of being with @EE, Orange before, I have finally had the time to cancel my account. After creeping roaming charges in (especially data) that never used to exist and increasing prices yearly it feels fantastic. Bye!

• 
  PIX (@PIXX3L5) reported 16 minutes ago

  I'm convinced that zero humans work for @EE what a **** storm of conflicting information. Repeating yourself over and over with different outcomes to only be put to someone else and repeat again and then told different information and other person wrong. FU EE FU