EE Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Guildford come from postal codes GU1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Guildford, Sunbury-on-Thames, Aldershot, Farnborough, Woking, Horsham, Camberley, Headley, Yateley, Dorking, Chertsey, Haslemere, Leatherhead and Ashtead.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Wi-fi | |
| Sunbury-on-Thames |
Internet | |
| Aldershot |
Wi-fi | |
| Farnborough |
Internet | |
| Woking |
Phone | |
| Guildford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Flynn
(@RickScottFlynn) reported
@gfaz81 @plusnethelp @EE It’s not even a major issue and I’ve drop dropped them numerous tweets asking them to contact me. Not heard anything
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Jamie Johnson #FBPE #BLM
(@Jamie12g) reported
@EE ...so when you say "final reminder", it sounds very much like you're saying your customer is in the wrong. This wrecked my sleep last night, worrying that I'm going to be charged £350 for a phone I KNOW you received on the 18th.
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Terri C 🏴
(@TerriJD30) reported
@EE I did thanks. Can I suggest you put some kind of info/link on the main website for reporting these kind of things. I looked but in the end just emailed the press office for lack of any other non customer communication.
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Trefor Authur Parr
(@ParrTrefor) reported
@EE urgent fix needing on website not working on #skybroadband Yeah #ee website failing to load
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neil harvey
(@tri99s) reported
@EE No, signal again. Been issues for the past 2 weeks. Just had sms to say problem is delayed. What's going on
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PB Personal Training
(@PBPT_1) reported
@EE Once again I have no network! (emergency calls only). This has happened 3 or 4 times already this year and goes on for most of the day. TW16 area. What's the issue??
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Jamie Johnson #FBPE #BLM
(@Jamie12g) reported
I gave up after 45 minutes on hold with @EE so I guess if they charge me for a trade in phone they received on the 18th, it'll become an issue for a lawyer.
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Matt Ramsey
(@RamseyMatt87) reported
@EE Would appreciate it if I knew why signal keeps dropping in Dorset DT5?
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Tony Jones
(@TonyJon11598040) reported
@EE i am Ee customer i would like to be able to pay with #cryptocurrency #dogecoin can you please start accepting would make me life easier and lots of others.
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Jamie Logie
(@Ronnie_woodnt) reported
@Glasgow_Live Don't forget @EE are down too😭