EE outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: East Molesey, Godalming, Fleet, Haslemere, and Horsham.

City	Problem Type	Report Time
East Molesey	Phone	8 hours ago
Godalming	Internet	4 days ago
Fleet	Phone	6 days ago
Haslemere	Phone	9 days ago
Horsham	Internet	25 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  I am Robin (@robinhamilton77) reported 0 seconds ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  Paul Hunsdon (@Hunsy1969) reported 2 minutes ago from Wokingham, England

  Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

• 
  Paul Hunsdon (@Hunsy1969) reported 3 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  Paul Hunsdon (@Hunsy1969) reported 4 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  Dd - Deborah Davies (@DebbieDavies) reported 12 minutes ago from Farnham, England

  @EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.

• 
  Theresa Godly (@GodlyTheresa) reported 12 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Elaine Singleton (@EMPSingleton) reported 16 minutes ago from Busbridge, England

  @EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡

• 
  David Bedding (@daviejones67) reported 17 minutes ago from Grayshott, England

  @EE Casey, never had this problem with O2, had multiple contracts for our family

• 
  THOMAS VERNON (@t_vernon) reported 18 minutes ago from Loxwood, England

  @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

• 
  Sir Lincoln Lad (@PDF53) reported 18 minutes ago from Aldershot, England

  @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

• 
  veronique enright☀️ (@Veronique7) reported 24 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  THOMAS VERNON (@t_vernon) reported 26 minutes ago from Loxwood, England

  @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

• 
  paula long (@slex_542865) reported 28 minutes ago from Leatherhead, England

  @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

• 
  Randombiz (@RandomBiz) reported 31 minutes ago from Esher, England

  Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 36 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  Chris Whitehead (@christof88) reported 41 minutes ago from Tongham, England

  @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 43 minutes ago from Guildford, England

  Is anybody else having any issues with data on @EE this PM?

• 
  veronique enright☀️ (@Veronique7) reported 44 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Jim Gormley (@JimGormleyPhoto) reported 44 minutes ago from Esher, England

  @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

• 
  steve mitchell (@mitch250681) reported 57 minutes ago from Horsham, England

  @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aaron Paul David Bisiaux 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@AaronPDBisiaux) reported 5 minutes ago

  @EE How do I file a complaint about one of your sales reps? Thanks.

• 
  Nicky (@NickyNacks25) reported 6 minutes ago

  @EE I have tried to call in good time of opening hours yet it says you’re closed. Having had several weeks of your tv channel’s freezing, not available or just not working as they should… I’ve had enough. Paying extortionate fees, please reply! #ofcom

• 
  Terry Saliba (@Terry_AbilasIT) reported 8 minutes ago

  @EE Should I be expecting calls from this number 07393 227481 claiming to be from the EE Customer Care dept. Sounds like a scam to possible clone SIM or gain access to customer phones. Please review.

• 
  Pepe.meister (@g_man755) reported 8 minutes ago

  @EE No I haven’t and my whole line has no service, 7 times you guys hung up in total. Worst service ever and no call back.

• 
  mrparker666 (@mrparker666) reported 9 minutes ago

  @EE Ok I actually got through to EE support they said there was a fault in my area but clueless beyond that great why has it been down for a week shouldn't they update spusu

• 
  Brian Jackson (@GhostBrianNY) reported 10 minutes ago

  @EE I need help cancel my game pass ultimate

• 
  Lindsay Brunt (@Lindsay_Brunt) reported 13 minutes ago

  @EE the worst internet ever! WFH is difficult and when contact your service team constantly told ‘no issues’…. Can’t wait to leave your company! everything takes 10 times longer! #fail #awful #leave

• 
  Gaz (@TisSaff) reported 15 minutes ago

  @EE Contract is up, 27 year customer, prices are ridiculous now (up to 4x competitors). How do I go about leaving?

• 
  Martin scott (@Martinscott1967) reported 16 minutes ago

  @DerekAllan61 @EE I think it’s across the board with the customer services mate,everyone you have to contact is a nightmare

• 
  Callum Lapper (@Lapperrr) reported 18 minutes ago

  @EE is quite literally the worst company I've ever dealt with their customer service absolutely stinks ,they scam loyal customers aswell 👍🏻