EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU2 and GU5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 12/14/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Weybridge, Guildford, Cobham, Woking, Byfleet, Crowthorne, Godalming, Haslemere, Fleet, Farnborough and Horsham.

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City Problem Type Report Time
United KingdomWeybridge Phone
United KingdomGuildford TV
United KingdomGuildford Phone
United KingdomCobham Wi-fi
United KingdomWoking Phone
United KingdomWoking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WardDEC David Ward (@WardDEC) reported

    Both Aberchirder & Huntly were without water (electric pumps?) for long periods. Here O2 mobile mast down, but my @EE is OK. Elsewhere other mobile masts down. Many are without broadband. I'm comparatively lucky, although may have to throw out much of the freeze contents.

  • TattyFiesta TattyFiesta (@TattyFiesta) reported

    @EE 4th day with no mobile signal in SK23

  • _DMorris_96 Moggsy (@_DMorris_96) reported

    @EE why is your coverage so terrible, I spend half my day trying to get a decent signal on my phone with EE.

  • orcadianabroad Clazz || An Orcadian Abroad (@orcadianabroad) reported

    @WilliamNB @vodafone @EE I don't know where abouts you are, but if that's 3 companies you've had issues with, are you sure it's not your phone playing up?? I've never had issues with Vodafone or giffgaff (can't speak for EE) but Vodafone isn't cheap hence moving to gg. Hope you get it sorted anyway!

  • chelseastevo steve smith (@chelseastevo) reported

    @EE 4th day with no signal in ST10 - ESSENTIAL IMPROVEMENTS LOL

  • thatgurlmonz MONIQUE (@thatgurlmonz) reported

    Spent over a hour on the phone to @EE trying to work out why I have been charged £55 extra on my bill 🙄….no have to wait 72HRS for a resolution 🙄

  • MNATMT (@MNATMT) reported

    @EE how have I been trying to get through to yous for 20 minutes listening to that awful loop of music? Do better

  • Chris_De_Burger Chris De Burger (@Chris_De_Burger) reported

    @EE Its ok its been sorted now. There is still a problem with the myee app though which is known about.

  • alisonlloyd71 Alison Lloyd (@alisonlloyd71) reported

    @EE could you assist with my direct debit issue please

  • CryptoSafc CryptoSAFC (@CryptoSafc) reported

    @EE Hey. Yes they have given 12 midnight as an estimate, on Saturday, then Monday. Still no fix. Had to travel elsewhere to work from home. Dh6 postcode.