EE Outage Report in Guildford, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Camberley, Headley, Woking, Aldershot, Yateley, Dorking, Chertsey, Haslemere, Leatherhead, Ashtead, Shepperton, Guildford, Horsham, Weybridge and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Anna Ruggiero
(@AnnaRuggiero81) reported
@BeastlyBeautyUK FYI. My phone died! ha ha. I dropped it so I now have a new phone (with battery life) and contract. I'm just waiting for my number to transfer over. Should be tomorrow. Went with @EE because @virginmedia have shut down all their stores! #BadMove
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Matt
(@portocheese) reported
@EE Hi I need help. My contract is set to end today and I need a PAC code. This is for my personal device (my work one is still with you) how do I do this as I cannot call from the phone, when I try calling from another it’s not recognised. Really disappointing.
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Jordan🎉🛹
(@jordnmckay) reported
@EE Hello, I'm trying to login to my account to check my bills but I keep getting a message that says I can't be logged in - why is this? Thanks.
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earsdongjj
(@earsdongjj) reported
@EE Gosh no doesn’t help either. Doesn’t seem to be a way around it
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Andy Taylor (Socially distant since 1987)
(@SteelTaylord) reported
@EE No matter how much I try it doesn't work. It locks up at the loading screen of absolutely any game
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Danilo Wasques
(@danilogw) reported
@EE just cancel all my packs, and make my account accept any payment i make to get dat, even if it is more expensive than the packs
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AlfgarDalio
(@AlfgarDalio) reported
Hi folks, @EE I've got rid of my LTE smartwatch, how do I cancel the extra line that I had for it? I can only find my main phone contract in the App, not the additional £7/monthly e-sim one. TIA.
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Simon Platman
(@simonplatman) reported
from
Margate, England
Dear @EE, I hear “EE” stands for Everything Everywhere. As far as I’m concerned, it should be “NN” — Nothing Nowhere. I’m in Thanet, Kent. A built-up area of 150k pop. Yet I’m lucky if I can get 1 bar signal & 3G data. Pls sort it out — it’s been this way for at least 10 years!
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♏ M J S ♏
(@mojooohhh) reported
@EE can someone assist in getting access to my EE Benefit that I have never been able to access! I tried 2 weeks ago and you could not assist as the App wasn't sending me a PIN number and had locked for 24hrs
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CheyLexie
(@cheylexii) reported
@EE just wondering why 22 100 min jamaica add ons totalling over £200 I never requested has been added to my bill this month... 💭💭I don’t even call Jamaica 😭