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EE Outage Report in Guildford, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 01/18/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Woking, Horsham, Weybridge, Leatherhead, Fleet, Yateley, Godalming, Farnham, Dorking, Bordon, Haslemere, Guildford, Cobham, Byfleet and Crowthorne.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Phone
United KingdomHorsham Phone
United KingdomHorsham Total Blackout
United KingdomWeybridge Internet
United KingdomLeatherhead Internet
United KingdomFleet E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • queenscorgie7 queenscorgie7 (@queenscorgie7) reported

    @EE a 2 way radio communication with a non commercial flight dont need fibre broadband YOU DID NOT LAND A PLANE the pilot did, such a fraud claim especially when the same advert says 18% UK coverage so 82% NOT covered the Civil Aviation would never allow you to land a plane

  • _Taiyella Taiyella (@_Taiyella) reported

    How can @EE assure me that this phone has not been tampered with? Imagine I login and someone has a screen recorder or something? Or my bank details are stolen?

  • Hobnobette Fiona 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hobnobette) reported

    @EE To cancel

  • i_drive_the_bus The Driver (@i_drive_the_bus) reported

    Anyone else think @EE home broadband is like dial up ? Self isolating can't watch live telly via streaming services as its just non stop glitching utter dog ****

  • fleonz93 Fran L (@fleonz93) reported

    @EE need a contact email for support. The only way of contacting you is by phone, but my SIM is not working. Stores are not open by the time I leave my work. I am being charged for a service I am not able to use since I received this faulty SIM.

  • AmySampsonPhoto Amy Sampson Photo (@AmySampsonPhoto) reported

    @EE come on, follow @virginmedia & @O2 by not reintroducing roaming charges. I’ve been your customer for many years & because I’ve upgraded you’re going to charge me £2 a day when I’m in Europe? #notcool #euroamfree

  • mariola87 Mariola Tàrrega (@mariola87) reported

    @EE I've moved out of the UK. I've asked for one of these 3 options: cancel my plan/lower my monthly fee/change to a pay as you go plan. This is your response: £117 to cancel my plan/no to lowering my monthly fee/no to a pay as you go plan.

  • _Taiyella Taiyella (@_Taiyella) reported

    How can my iPhone 13 pro max arrive OPENED with the security seal broken and @EE first of all blame DPD and lie and say it’s quality assurance??

  • Sarah_Jane_2412 Sarah Jane 🏳️‍🌈🇪🇺💙 (@Sarah_Jane_2412) reported

    @EE I’ve upgraded my plan recently in October and was told in store my NHS discount would be applied. It hasn’t been. Can it be applied now even though my plan has started if I ring customer services?

  • SofeeB Sofee! (@SofeeB) reported

    @EE hi, I’ve switched from ee and I’m trying to log into my account to get my final bill, but for the past week it’s been saying error logging in, just wondering if you can help me. Thanks a lot :)