EE outages and service status in Guildford, England
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- EE generated 1 outage signal in the last 24 hours around Guildford, including 1 direct report.
- The most common problems reported in this area mention Phone and Internet.
- The most recent signal from this area was received May 14, 1:02 PM GMT+1.
- Phone (80%)
- Internet (20%)
The latest reports from users having issues in Guildford come from postal codes GU5 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Guildford, England
The most recent EE outage reports came from the following cities: Guildford, Farnborough, Dorking, Fleet, Woking, Leatherhead, Weybridge, Sunbury-on-Thames, and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 hours ago |
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Phone | 6 days ago |
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Phone | 15 days ago |
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Phone | 16 days ago |
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Phone | 20 days ago |
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Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, EnglandReally disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Randombiz (@RandomBiz) reported from Esher, EnglandSpoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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LukeClark (@LukeCla49671833) reported from Esher, England@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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zo (@zooooeee_x) reported from Godalming, England@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
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Nigel M (@NigeldMathias) reported from Bramley, England@EE how do I stop service update texts to my phone. I no longer have a account with EE
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Robert Dunford (@repd1975) reported from Esher, EnglandHi @EE is there an issue with sending texts in the SW London region right now?
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ItsDooley (@its_dooley) reported from Aldershot, EnglandIt's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working
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Chris Whitehead (@christof88) reported from Tongham, England@EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks
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David Bedding (@daviejones67) reported from Grayshott, England@EE Casey, never had this problem with O2, had multiple contracts for our family
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Pieter Le Roux (@pietergriffin) reported from Camberley, England@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Mark P Tickner (@mptickner) reported from Chilworth, England@MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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Iwona Sadowska (@IwonaSadowska) reported from Esher, England@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Theresa Godly (@GodlyTheresa) reported from West Molesey, EnglandThank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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veronique enright☀️ (@Veronique7) reported from Esher, England@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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I am Robin (@robinhamilton77) reported from Esher, England@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Pieter Le Roux (@pietergriffin) reported from Camberley, England@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie Kirby (@DebbieK88257137) reported@EE your custom service is woeful. I'm very disappointed
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ChrisM (@chrismaddison74) reported@TheHappyBrit @EE Website is crap as well!!
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Alex Smerdon (@alex_smerdon) reported@EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.
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Jac Dee 🇺🇦 (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog
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Aura Link (@AuraLinkAL) reported@EE can you explain why the people operating your live chat service aren’t clear like those on the phones. The person on the live chat has now left a 16 year old girl without data, which she relies on whilst travelling to school for her safety and the checking of bus times. Does the safety of 16 year old girls not matter?
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Thomas Payne (@trickytrees12) reportedNever known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.
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BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reportedyet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄
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Al (@AlSoprano) reported@EE @Greglaar Having same issues in Milton Keynes. Mobile service keeps dipping and data not working at all
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Erin Louise Hunt 🪬 (@erinlouisehunt) reported@EE You could’ve kept me as a customer with a new phone for another 2 years but I’m tempted to go elsewhere just purely because that is highly annoying and extremely misleading!
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Fiona Mullen (@FionaMullenCY) reported@hridoyreh @OrevaZSN Similar with @EE. Locked out. Won’t receive SMSs or calls. They took my € for top up (I thought that was the cause of no SMSs). I can’t get to the website. Password not recognised. Can’t change it because the SMS never arrives. Luckily it is not my primary number. Good bye EE.