EE outages and service status in Guildford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- Internet (75%)
- E-mail (13%)
- Phone (13%)
The latest reports from users having issues in Guildford come from postal codes GU5 and GU1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guildford, England
The most recent EE outage reports came from the following cities: Haslemere, Surbiton, Aldershot, Farnborough, Guildford, Dorking, Fleet, Woking, and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Haslemere
|
Internet | 14 days ago |
|
Surbiton
|
Internet | 15 days ago |
|
Aldershot
|
Internet | 17 days ago |
|
Farnborough
|
18 days ago | |
|
Surbiton
|
Internet | 19 days ago |
|
Guildford
|
Internet | 21 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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James Snyder (@StJamesofFleet) reported from Fleet, England@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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Chris Whitehead (@christof88) reported from Tongham, England@EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks
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steve mitchell (@mitch250681) reported from Horsham, England@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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veronique enright☀️ (@Veronique7) reported from Esher, England@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Farhoud Chaparian (@ChaparianF) reported from West Molesey, England@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Sir Lincoln Lad (@PDF53) reported from Aldershot, England@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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cal 👑 (@FrenzyWalker) reported from Horsham, England@EE my broadband is down when it was only installed 2 days ago!?
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Casper Moore (@cgmoore16) reported from Godalming, England@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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zo (@zooooeee_x) reported from Godalming, England@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
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Pieter Le Roux (@pietergriffin) reported from Camberley, England@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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Theresa Godly (@GodlyTheresa) reported from West Molesey, EnglandThank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Jack Holliday (@JHollid) reported from West Molesey, England@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Randombiz (@RandomBiz) reported from Esher, EnglandSpoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, EnglandReally disappointed with @EE customer service this morning, always been half decent up to now. 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Melvin (@Melvin23Rob) reported@EE Yes, however your contact system is so poorly configured that, having fought through the very poor AI to get to a human, they always appear unable to do anything after 30 minutes of identification and account checks
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𝙶𝚊𝚟𝚒𝚗 𝙱𝚞𝚛𝚛𝚘𝚠𝚜 ✨ (@Strudle2807) reported@EE why does your internet go down for a few seconds multiple times every evening? If it’s for updates how do I change the time that this happens because it’s exactly when I need it most! Service has been appalling since day dot!
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i'm not a battery for the matrix (@lowercase00) reported@BenGungyal @EE EE exploits existing customers as do they all. I was on a very basic phone contract that they wanted £20.00 per month for when you can get exactly the same deal on the EE network for less that a fiver. Just goes to show how greedy they all are.
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DragonsofWales (@DragonsofWales) reportedShout out to @EE for wrecking thousands of people’s WiFi routers with their latest firmware update and, in their usual style, doing nothing to fix it. Don’t bother replying to this, EE. I am done talking to you. Time for us all to vote with our wallets.
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Steff McD (@Steffmcd80) reported@EE looking at an upgrade for my wife and i but your prices are a joke can get better deals elsewhere so guess i will be leaving after years of being a customer
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Stuart (@Stuart61838784) reported@EE shocking phone network say the same crap to keep people, when contract finished won’t be staying
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GEORGE (@gogs42) reported@EE hi there what has happened today? App doesn’t work when trying to log in. Tried to amend my package and your staff saying all their systems are down? Can you provide an update please.
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NathC (@Nath_Ceretti) reported@EE third time in a month I haven’t received call back that I have been promised. Total of 3 hours and 8 minutes on the telephone to you so far for zero result. Can’t imagine how you would treat someone who hasn’t had several contracts with you for years! Sort it out!
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Lisa (@LisaWalkernffc) reported@EE why can’t I log into my account as it’s not accepting my login details then it asks for a pin that’s been sent to my phone which I haven’t received & then says not available………..
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✵°✵｡✰ ℙ𝕒𝕞 ✰｡✵°✵ (@Pam_ela24) reported@EE Its more hassle for both myself and EE to cancel the upgrade and return the phone (which is currently undelivered)