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EE Outage Report in Guildford, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 01/15/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Woking, Horsham, Weybridge, Leatherhead, Fleet, Yateley, Godalming, Farnham, Dorking, Bordon, Haslemere, Guildford, Cobham, Byfleet and Crowthorne.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Phone
United KingdomHorsham Phone
United KingdomHorsham Total Blackout
United KingdomWeybridge Internet
United KingdomLeatherhead Internet
United KingdomFleet E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • daviejones67 David Bedding (@daviejones67) reported from Grayshott, England

    @EE Casey, never had this problem with O2, had multiple contracts for our family

  • cgmoore16 Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • DebbieDavies Dd - Deborah Davies (@DebbieDavies) reported from Farnham, England

    @EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KevMcG1973 Kevisionary (@KevMcG1973) reported

    @EE Install was booked for 24th June , guy appeared - lifted a slab , put it back again and heard nothing since then. Not pleased in the slightest with this service.

  • Ali_J_Dixon Ali Dixon (@Ali_J_Dixon) reported

    @EE when you are doing all your slick advertising for your products do you say that you are unable to remove an age restriction on a SIM card for a 4G router? I have# had 4G wifi for two months and cannot access the lottery or shopping sites. This is terrible service.

  • Hempomatt Matty (@Hempomatt) reported

    It’s a little bit worrying how hard it is to get through to EE when you’re not already a customer? I’m trying to take out a new contract but it’s so ******* hard as no numbers work or it won’t let me go past first stage as I don’t have EE Number @EE

  • terri130 lorna riach (@terri130) reported

    @EE - Appalling company, terrible customer service AND fraudulent sales!! Not interested in helping sort out your staff’s fraudulent paperwork!!

  • Paul99978 Paul (@Paul99978) reported

    @EE A fuss about nothing, most men love women, there will always be a few nutters usually because they have failed in relationships but this is not common. There is also an element of women who want to demonise all men, again usually because of a bad experience.

  • lewisfletcher8 lucifer fletcher (@lewisfletcher8) reported

    @EE Just I am paying over £150 for my phone and iPad and now the iPad won’t work due to signal issues and my phone I need to have WiFi calling on for it to work

  • IleyAmanda amanda iley (@IleyAmanda) reported

    @EE Wouldn’t surprise me 02 are terrible where I live and worse up in the lakes

  • earthtoashton ashton (@earthtoashton) reported

    @EE I'm having issues when making phone calls or answering phone calls as I can hear the people on the other end of the phone but they can't hear me. Can you help, please?

  • shazzaroo33 sharon leyland (@shazzaroo33) reported

    @EE Hi I did manage an online chat with one of your colleagues who explained that one of the masts was engaged repaired. Here we are 4 days later and still no signal, please can you update me on this. My postcode is BN31DJ

  • italione1701a Alex (@italione1701a) reported

    @EE Can someone please point me to a mobile network that focuses on providing a good service and not virtue signalling