EE outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Guildford, Farnham, Sandhurst, Crowthorne, Woking, Shepperton, Aldershot, East Molesey, Godalming, Fleet, and Haslemere.

City	Problem Type	Report Time
Guildford	Wi-fi	2 days ago
Farnham	Internet	8 days ago
Sandhurst	Phone	9 days ago
Crowthorne	Internet	28 days ago
Woking	Phone	1 month ago
Shepperton	Total Blackout	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Paul Hunsdon (@Hunsy1969) reported 2 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  paula long (@slex_542865) reported 4 minutes ago from Leatherhead, England

  @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 4 minutes ago from Guildford, England

  Is anybody else having any issues with data on @EE this PM?

• 
  Dd - Deborah Davies (@DebbieDavies) reported 8 minutes ago from Farnham, England

  @EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.

• 
  Chris (@MrChris62) reported 11 minutes ago from Guildford, England

  From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 13 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  Casper Moore (@cgmoore16) reported 14 minutes ago from Godalming, England

  @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

• 
  Badly Drawn Byron (@Bjsfreaked) reported 15 minutes ago from Farnborough, England

  @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

• 
  Pieter Le Roux (@pietergriffin) reported 20 minutes ago from Camberley, England

  @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

• 
  Sir Lincoln Lad (@PDF53) reported 22 minutes ago from Aldershot, England

  @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

• 
  LukeClark (@LukeCla49671833) reported 24 minutes ago from Esher, England

  @EE @wembleystadium I can not get any single on my phone is the single down in claygate

• 
  Jim Gormley (@JimGormleyPhoto) reported 26 minutes ago from Esher, England

  @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

• 
  Paul Hunsdon (@Hunsy1969) reported 30 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  Robert Dunford (@repd1975) reported 40 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  Mark P Tickner (@mptickner) reported 41 minutes ago from Chilworth, England

  @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

• 
  cal 👑 (@FrenzyWalker) reported 43 minutes ago from Horsham, England

  @EE my broadband is down when it was only installed 2 days ago!?

• 
  I am Robin (@robinhamilton77) reported 45 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  Jack Holliday (@JHollid) reported 51 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  veronique enright☀️ (@Veronique7) reported 57 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  zo (@zooooeee_x) reported 60 minutes ago from Godalming, England

  @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Moye (@SteveMoye) reported 6 minutes ago

  @EE please can you tell me why I cannot get a new customer deal on EE broadband, because I’m a BT Broadband. Deal I want new customers pay £53 per month, I have to pay £67.49! I’m new to EE broadband, but a loyal EE mobile customer and ‘existing’ as with BT now.

• 
  Ian Wardell (@ian_wardell) reported 9 minutes ago

  @EE These virtual cards are crap.

• 
  Richard Stokes (@RSSWFC) reported 10 minutes ago

  @EE @DavidSu99220975 We had 4 day outage last week, we did all the chasing zero communication from EE and not an apology in sight!! “For 13 years running we are number 1 on customer service” I don’t think so!! Charged incorrectly for 12 months, “you haven’t chased it for a long time” 3 mths refund!

• 
  Tim Burgess (@TimBurg36450307) reported 11 minutes ago

  @Hala_Lou @EE I’m in Spain with the same issue

• 
  Scott Trafford (@Traff) reported 11 minutes ago

  @EE Had a call today so hopefully the phone line will be sorted by 27th third or fourth time for this promise! Checks last night showed intermitent connection and router reset. Still poor internet and coverage

• 
  Scotland The Great (@ScotlandTheGr8) reported 12 minutes ago

  Can't believe after 18 years, I'm going to have to leave @EE because Virgin have a much better offer on their Broadband and TV - over a £15pm difference for like for like basis! Retentions unable to come down any more.

• 
  1618cc™/3 (@RomeoXrayBravo) reported 14 minutes ago

  @BradChuck @EE EE are ****. We dumped them off 2 years ago, not looked back.

• 
  Dudley (@agoldentale) reported 20 minutes ago

  @EE is there an issue with your app? Just topped up via it and had no confirmation text and money hasn't left bank either

• 
  Neal (@wxmsmith) reported 23 minutes ago

  @EE please provide a contact link or phone number to discuss my mother’s account with you (I am on the account). Your website is no help

• 
  Mr Gray (@Monetization26) reported 25 minutes ago

  So today has been a new low for @EE a staff member has refused to connect me to there cancellation team and then telling me I don’t have the right to cancel. As a consumer we all have the right to cancel if we are not getting the service that we pay for!!. @Ofcom