EE

EE Outage Report in Guildford, Surrey, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Guildford come from postal codes GU1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 12/05/2025 11:20

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Godalming, Woking, Haslemere, Fleet, Farnborough, Guildford, Horsham, Crowthorne and Farnham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Phone
United KingdomWoking Internet
United KingdomHaslemere Phone
United KingdomFleet Internet
United KingdomFleet Internet
United KingdomFarnborough Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LondonGloryhol1 London Gloryhole (@LondonGloryhol1) reported

    @EE It’s true. @O2 4G is terrible in London, where you do have it… in crowded areas it never works and have to revert back to 3G. I’m definitely considering a change to @EE

  • Lucky_Luxy Spencer (@Lucky_Luxy) reported

    @ladyywatermelon @EE @VodafoneUK No worries. I think there is 2 Virgin networks on the tube. One is called Virgin Media, not sure if you need to be a Virgin Media customer or not to use it, but the other is just called Virgin WiFi. I’m sure all you need to do is register. My phone just automatically connects.

  • MCCLMA Mark McCleary (@MCCLMA) reported

    @EE why is the chat not working to discuss my upgrade?

  • Dinalli Dinalli_mclaren (@Dinalli) reported

    @EE help please, I took out a new sim plan on Saturday, I was told my number would be transferred over on Monday but nothing has happened. Can you help?

  • Ross71700699 Ross (@Ross71700699) reported

    @EE Playing the race card so people can't say they took **** pens. If I fail at my job I get sacked not put on a pedestal

  • PaulRobson63 Paul Robson (@PaulRobson63) reported

    @Bitterlaketrout @JustCallMeGuv @EE as he'd never taken a penalty (I think) in any game, and he's not a striker. Young keen lads will go "Yeah, I'll do it, I'm up for it" and that's great, but you have to sometimes protect them from their own nature a bit, even if that nature is positive.

  • MissLAxoxo Laura Adele (@MissLAxoxo) reported

    @EE … I keep getting told to make a new claim and pay an excess again. But that would mean I’m paying an excess twice for 1 issue. I opened a complaint and no one will get back to me. I tried to cancel my insurance last week because of this and the person hung up on me …

  • MissLAxoxo Laura Adele (@MissLAxoxo) reported

    @EE Hi. Yes it was originally a technical issue but also may be to do with insurance also. I made a claim back in January for a broken phone. The phone I was given was also faulty but never replaced. That phone has since stopped working and im looking for a resolution …

  • cryptomaaaan Crytic (@cryptomaaaan) reported

    @m25dave @EE Damn that’s crazy Dave but I can’t seem to find the part where anyone asked

  • MissLAxoxo Laura Adele (@MissLAxoxo) reported

    @EE I just want the old phone to be replaced as it wasn’t back in January. Or to have my money back from my premiums since January as I’ve been ignored and let down since then. It’s really upsetting as I still can’t cancel it because they say no one will listen to my complaint.