EE

EE Outage Report in Guildford, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Guildford come from postal codes GU1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 09/07/2025 12:15

September 07: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Godalming, Walton-on-Thames, Woking, Guildford, Bordon, Camberley, Cranleigh, Horsham, Aldershot, Surbiton, Farnham, Cobham, Sandhurst, Farnborough and Weybridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Internet
United KingdomWalton-on-Thames Internet
United KingdomWalton-on-Thames Phone
United KingdomWoking Phone
United KingdomGuildford Phone
United KingdomBordon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RhysHarrocks r h y s 🪐 (@RhysHarrocks) reported

    @EE my contract ends on the 5th of Jan, do i have to cancel my direct debit and what happens after? i’ve ordered a new sim only contract, and received a confirmation email, but there’s nothing showing up on my account in relation to this.

  • sandman186 Sandman Johnstone (@sandman186) reported

    @EE no casting icon on my bt sport again. I’m paying £12.50 a month for large screen access. Please can you advise how to fix it?

  • sharnrene SW (@sharnrene) reported

    @EE worst customer service to loyal customers!

  • gingergeorgey George Taylor (@gingergeorgey) reported

    Hi @EE just looking at new phone deals. Why is it more expensive to buy a new phone as an existing customer? E.g. £43/mo & £30 upfront for iphone SE 128 on 100GB vs only £37/mo and 0 upfront for a new customer. Where is my incentive to stay with you?

  • Liam_safe_hands Munty (@Liam_safe_hands) reported

    @ee is the worst customer communication I've ever had to deal with

  • late2beauty late2beauty (@late2beauty) reported

    @EE I have been unable to get into your website for the last 2 days is there an issue?

  • JLCDhome2018 James Dyer (@JLCDhome2018) reported

    @EE hi- can someone check if there is a problem with the mast in my area?

  • JulieRoss100 Julie Ross (@JulieRoss100) reported

    8 days and #EE cannot connect me to a signal abroad. The incompetence and lack of work ethic combined with the childish sarcasm from their technical team insults your intelligence. @EE sort it out..... DO NOT CHOOSE #EE IF YOU TRAVEL ABROAD

  • chelsXbelles ♡𝕔𝕙𝕖𝕝𝕤♡ (@chelsXbelles) reported

    Is anyone else having problems with EE network 🙄🤔 #EEUK @EE

  • n22cca Nicci Millar (@n22cca) reported

    @EE my WiFi Is crap too slow