EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 03/12/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Guildford, Horsham, Camberley, Headley, Woking, Aldershot, Yateley, Dorking, Chertsey, Haslemere, Leatherhead, Ashtead and Shepperton.

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City Problem Type Report Time
United KingdomGuildford Internet
United KingdomHorsham E-mail
United KingdomCamberley Internet
United KingdomHeadley Internet
United KingdomCamberley Internet
United KingdomWoking Phone

Community Discussion

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EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • DebbieDavies Dd - Deborah Davies (@DebbieDavies) reported from Farnham, England

    @EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • daviejones67 David Bedding (@daviejones67) reported from Grayshott, England

    @EE Casey, never had this problem with O2, had multiple contracts for our family

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • cgmoore16 Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HarryDo05157667 Harry Donaldson (@HarryDo05157667) reported

    @EE Apparently you don't price match competitors? I was just told that EE don't have any plans which match a competitors price so I should just leave! Customer service at its finest to a loyal customer......

  • MrsAHobnob Tania (@MrsAHobnob) reported

    @EE It has no damage and I am confused as to why the website specifically stated my phone was ‘worth’ £200 and the email confirmation confirmed that. You surely can appreciate if you get an email confirmation that you’d expect it to be correct or at least have a disclaimer.

  • Steph_Sculpt Steph Terpant (@Steph_Sculpt) reported

    @EE No. They can see that I'm getting a drop , but not why. Openreach checked the line 3 times : no fault. They checked the history and there is no loss of service. Got a new router yesterday and I lost my connection 3 times anyway. What's next? Cause I'm at the end of my rope.

  • MrsAHobnob Tania (@MrsAHobnob) reported

    @EE Jason I have spoken to 2 people. The second one couldn’t have cared less. For the sake of £50 you are about to lose a customer and given the monthly rate is more than £50 it seems like poor business decision. But hey!!

  • tyronepower81 Tyrone Power (@tyronepower81) reported

    @EE really disappointed with the service today. Tried to organise a home move but just no care or compassion shown

  • Lins1969_ @Lins1969 (@Lins1969_) reported

    @EE hi is there another problem with high speed WiFi again my internet keeps coming and going SN2 postcode

  • pajettbarrow Me (@pajettbarrow) reported

    @EE don't feel like spending another 45 minutes on the phone being passed to 4 different people. Ref 15002252. Why has my complaint been closed when the issue hasn't been resolved? The phone still doesn't work and you need to refund me for YOUR error.

  • Dan_donnelly88 Dan Donnelly (@Dan_donnelly88) reported

    @EE Yeah mate I text but they still ain’t calling , I wrote my cell, email and home phone at the bottom ,I sent 2 texts back in autumn they must not have got them , must have been a problem with the signal or something ,sometimes I press the wrong digest when I jot them .

  • Dan_donnelly88 Dan Donnelly (@Dan_donnelly88) reported

    @EE how come you can give my wife a free early upgrade for being a vip customer but not me and I’ve been with you longer ? Doesn’t make sense

  • cheftogo Michael Harrison (@cheftogo) reported

    @EE ridiculous! Been going on since Oct. Update on M28.The site has been damaged by recent bad weather. Once it's safe for our engineers to work there, we'll get them started on fixing it. We will next update you on 7 March.