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EE outages and service status in Guildford, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jul 31, 7:56 PM GMT+1.
  • 44% Internet (44%)
  • 44% Phone (44%)
  • 11% Total Blackout (11%)

The latest reports from users having issues in Guildford come from postal codes GU1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Crowthorne, Woking, Shepperton, Guildford, Aldershot, East Molesey, Godalming, Fleet, Haslemere, and Horsham.

CityProblem TypeReport Time
Crowthorne Internet 3 days ago
Woking Phone 6 days ago
Shepperton Total Blackout 10 days ago
Guildford Internet 11 days ago
Aldershot Internet 11 days ago
East Molesey Phone 12 days ago

Nearby cities with recent reports

Crowthorne

1 recent signals

3 days ago
Woking

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Bjsfreaked
    Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

  • Bjsfreaked
    Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

  • Rsp4Q
    ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • AndrewStewart88
    Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • PDF53
    Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • t_vernon
    THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

  • robinhamilton77
    I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • Bjsfreaked
    Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • GodlyTheresa
    Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • zooooeee_x
    zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • christof88
    Chris Whitehead (@christof88) reported from Tongham, England

    @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

  • JimGormleyPhoto
    Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • Boizey
    Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England

    @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • StJamesofFleet
    James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • honestjon74
    'Honest' JonWilliams (@honestjon74) reported

    Trying to watch a 480p video on my iPhone whilst out with 3 bars of 5G and it just won’t play. @EE are beyond **** nowadays they do f**k all work on their network. Pathetic service. Do NOT reply EE. Not interested.

  • JohnWHUFC80
    ⚒️John Phillips⚒️ (@JohnWHUFC80) reported

    @giffgaff Now that's service @EE and why I've left you

  • mezzymeddles
    Karen Dixonova (@mezzymeddles) reported

    @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(

  • David297819311
    David (@David297819311) reported

    @EE rubbish customer service. Plusnet changed over my contract to you 2 weeks ago and each day I have to reset my Internet connection to sky. On hold for almost an hour tonight and no reply. I do not want online help I want to speak to a human who can explain why this happens.

  • vis_unita
    Stu 🇬🇧 (@vis_unita) reported

    @mblacky78 @EE Pity you were not a passenger in my car tonight’s journey from work. You would have noticed how infrequently the signal was sufficient to make or receive a call. Makes me laugh how people with no fkin idea can be so ballsy.

  • HannahYouds
    Hannah Youds (@HannahYouds) reported

    @EE I can’t make a call to you as my new phone hasn’t picked up its eSIM and the live chat keeps telling me to call. What is the best way of getting help with this please?

  • dalli_72
    D E A N 🍁 (@dalli_72) reported

    @C2_ANDY74 @EE Monthly my 5G is very poor but 1 block down the street I get excellent I don’t understand it

  • kevmck78
    KMcKRfc🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@kevmck78) reported

    @DerekAllan61 @EE We are all with sky mobile 3 handsets one SIM only deal , all done online and never one bit of hassle . My wife was with EE for years but they were absolutely shocking to deal with .

  • MarkyTalk
    Mark Randall (@MarkyTalk) reported

    @C1981L @EE My signal is appalling at home.

  • Mhairiang26
    Chiara (@Mhairiang26) reported

    @SerpicoFranco Was pushed by BT by poor service etc and they said superior with EE. No incoming calls for several days, no call centre working. In fact 3 times needed the service it hasn’t worked. Will not renew with @EE