EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU2 and GU5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 12/12/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Weybridge, Guildford, Cobham, Woking, Byfleet, Crowthorne, Godalming, Haslemere, Fleet, Farnborough and Horsham.

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City Problem Type Report Time
United KingdomWeybridge Phone
United KingdomGuildford TV
United KingdomGuildford Phone
United KingdomCobham Wi-fi
United KingdomWoking Phone
United KingdomWoking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • t_vernon THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • its_dooley ItsDooley (@its_dooley) reported from Aldershot, England

    It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • t_vernon THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Sophie_emma_17 Sophie Letchford (@Sophie_emma_17) reported

    @EE my home broadband isn’t working. Got a red light on box. Have unplugged and plugged back in but still nothing. Please help

  • Zoe79987080 Zoe (@Zoe79987080) reported

    @EE hi my home broadband has been down since around 11am this morning, do you know why? The box has 4 green lights but it won’t connect on the tv or phones. E33fn tower hamlets London thanks

  • fmdizz Bubbles 😶‍🌫️ (@fmdizz) reported

    @EE It just said your social media team are busy… my wifi is still broken!

  • ShaktiSounds shakti (@ShaktiSounds) reported

    @EE Seems to working again now but was without service for 2.5 hours for not the first time this year causing me to not be able to work. Very frustrating when everyone in my household are EE customers.

  • QuietoftheLand QuietoftheLand (@QuietoftheLand) reported

    Move everything to @EE they said, we never go down. Right now I cannot even use their website, as soon as I can login I am checking cancellation dates. Very sad, I thought EE had changed.

  • mcuk2014 Mike (@mcuk2014) reported

    @EE @linmro @Ofcom EE are refusing to accept that their broadband service is down despite many Twitter users reporting issues. Are they trying to avoid paying compensation perhaps?

  • chrisdaleoxford Chris Dale (@chrisdaleoxford) reported

    @GreatStrides65 @EE "so overwhelmed they could not speak" sounds a bit Victorian romance novel-ly - "Oh Mr Turner! I am so overwhelmed", where presumably they mean "What do you mean, you want service? Just leave us alone"

  • t_talbotx Tara 🎃 (@t_talbotx) reported

    @EE are you having issues? I can’t log in to the app or online?

  • GuiltyTroll Mike H (@GuiltyTroll) reported

    My lord @EE, this painful! You have told me I can upgrade early at no cost. I click on the link to be taken to your webpage and are then told there is no available deals for me. I try to log in today to we chat with someone and its all down! What's going on over there!?

  • DavidNoyes David Noyes (@DavidNoyes) reported

    @NeilJS62021 @EE @EE Do you have an ETA on this fix? It looks like there are a number of people affected, including myself, and little information has been released.