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EE outages and service status in Guildford, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 8, 7:13 PM GMT+1.
  • 70% Internet (70%)
  • 20% Wi-fi (20%)
  • 10% Phone (10%)

The latest reports from users having issues in Guildford come from postal codes GU1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Leatherhead, Guildford, Weybridge, Sunbury-on-Thames, Aldershot, Farnborough, Woking, Horsham, Camberley, and Headley.

CityProblem TypeReport Time
Leatherhead Internet 2 days ago
Leatherhead Internet 2 days ago
Leatherhead Internet 3 days ago
Guildford Internet 8 days ago
Weybridge Internet 14 days ago
Guildford Wi-fi 17 days ago

Nearby cities with recent reports

Leatherhead

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • zooooeee_x
    zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • LukeCla49671833
    LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • robinhamilton77
    I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • Boizey
    Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England

    @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

  • Rsp4Q
    ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • its_dooley
    ItsDooley (@its_dooley) reported from Aldershot, England

    It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • repd1975
    Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • WellpaddedPaddy
    WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • DebbieDavies
    Dd - Deborah Davies (@DebbieDavies) reported from Farnham, England

    @EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • christof88
    Chris Whitehead (@christof88) reported from Tongham, England

    @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

  • t_vernon
    THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

  • JHollid
    Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • StJamesofFleet
    James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • ChaparianF
    Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • daviejones67
    David Bedding (@daviejones67) reported from Grayshott, England

    @EE Casey, never had this problem with O2, had multiple contracts for our family

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • owlsfan4eva
    ALL WEDNESDAY RNT WE (@owlsfan4eva) reported

    @JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol

  • 6igantuar
    6igantuar (@6igantuar) reported

    I'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus

  • setofor90
    عنيدة (@setofor90) reported

    @EE Can you resolve this issue in any way and stop the monthly payments? Is there an exception for my case? Please help.

  • lyndsMaple
    Lynds Maple (@lyndsMaple) reported

    @EE riddle me this, why am I getting no little to no signal at home on the ground floor, upstairs only one bar. Signal checker says no problems but won't let me check further?!

  • SurtseyAna
    Surtsey (@SurtseyAna) reported

    Are corporations dumb, or simply wind-up merchants? @EE You have 2-factor authentication on your website. What if you're trying to find out why your phone is not working?

  • SurtseyAna
    Surtsey (@SurtseyAna) reported

    @EE Call you - on a phone that's not working? Use the app - on a phone that's not working? Or go to your website on a PC, so the website can send an authentication text - to phone that's not working? Did anybody think this through?

  • WoodUksparky137
    Steve, not Frank. (@WoodUksparky137) reported

    @superpaddiepads @sassycassyL @EE I’ve never minded paying for the phone monthly, because the contracts used to run side by side. Now you pay longer for the phone.

  • LincsPilot
    Lincs Pilot 🔰 (@LincsPilot) reported

    @EE is it standard practice for your staff to laugh at customers when they complain and refuse to answer perfectly reasonable questions? I’d just like to clarify before I send an invoice and issue legal proceedings if it isn’t paid.

  • Aldamski
    Adam Wheatley (@Aldamski) reported

    @EE please get your s**t together. I spent 90 mins last week on the phone for two calls in the same day to diagnose a fault and now you’ve forgotten to send one of the items you said was faulty. Of course I can’t speak to a human!! Dreadful. Can I terminate my contract?

  • ClassicfootieJ
    Classicfootiejourno (@ClassicfootieJ) reported

    @England @EE Out of these four Garner. I am suprised Maguire isn't on here though because I thought he played well. Rashford gives the ball away too much. He just runs into trouble and makes poor decisions.