EE outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Shepperton, Guildford, Aldershot, East Molesey, Godalming, Fleet, Haslemere, and Horsham.

City	Problem Type	Report Time
Shepperton	Total Blackout	14 hours ago
Guildford	Internet	24 hours ago
Aldershot	Internet	1 day ago
East Molesey	Phone	2 days ago
Godalming	Internet	6 days ago
Fleet	Phone	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Tom (@Para_Tom999) reported 2 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  Badly Drawn Byron (@Bjsfreaked) reported 5 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Elaine Singleton (@EMPSingleton) reported 7 minutes ago from Busbridge, England

  @EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡

• 
  Jim Gormley (@JimGormleyPhoto) reported 12 minutes ago from Esher, England

  @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

• 
  Randombiz (@RandomBiz) reported 15 minutes ago from Esher, England

  Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  Farhoud Chaparian (@ChaparianF) reported 21 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 24 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  Nigel M (@NigeldMathias) reported 26 minutes ago from Bramley, England

  @EE how do I stop service update texts to my phone. I no longer have a account with EE

• 
  paula long (@slex_542865) reported 32 minutes ago from Leatherhead, England

  @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

• 
  David Bedding (@daviejones67) reported 36 minutes ago from Grayshott, England

  @EE Casey, never had this problem with O2, had multiple contracts for our family

• 
  Theresa Godly (@GodlyTheresa) reported 40 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Mark P Tickner (@mptickner) reported 47 minutes ago from Chilworth, England

  @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

• 
  Badly Drawn Byron (@Bjsfreaked) reported 47 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  LukeClark (@LukeCla49671833) reported 51 minutes ago from Esher, England

  @EE @wembleystadium I can not get any single on my phone is the single down in claygate

• 
  steve mitchell (@mitch250681) reported 55 minutes ago from Horsham, England

  @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

• 
  zo (@zooooeee_x) reported 55 minutes ago from Godalming, England

  @EE please could you help?

• 
  Sir Lincoln Lad (@PDF53) reported 57 minutes ago from Aldershot, England

  @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

• 
  THOMAS VERNON (@t_vernon) reported 57 minutes ago from Loxwood, England

  @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

• 
  Paul Hunsdon (@Hunsy1969) reported 58 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  zo (@zooooeee_x) reported 1 hour ago from Godalming, England

  @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Erika (@ErikaDucker) reported 5 minutes ago

  @EE There was no damage on the phone it was 5 weeks old. Now there is i refuse to accept the phone back so I cant be blamed for anymore I cant do an insurancd claim because ive not damaged it and it'd be fraud! But yet theyre telling me its damaged and was when it was sent & it wasnt

• 
  Gaz (@TisSaff) reported 5 minutes ago

  @EE Contract is up, 27 year customer, prices are ridiculous now (up to 4x competitors). How do I go about leaving?

• 
  ANDREW HENDERSON (@AHende1006) reported 6 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  Rootezroo (@Root_Ezroo1) reported 8 minutes ago

  Ooooooooh @EE ITSALL BEGINNING TO MAKE SENSE WHY YOUR SERVIC HAS BEEN A BAG OF **** LATELY, YOURE NOW GOING TO SELL US 5G PLUS YOU ***** SLAGS

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 10 minutes ago

  @EE There’s no “issues”. Your signal just gets worse and worse.

• 
  Jamie T (@jamie_2127) reported 11 minutes ago

  @EE @g_man755 You'll do absolutely nothing about it. What you will do is lie about the piss-poor service you charge a premium for.

• 
  Rachel Bullen (@Rach_M_B) reported 14 minutes ago

  @EE Hi, can you please confirm why your service for vulnerable customers is so bad. My elderly mother in law, recently discharged from hospital and lives alone, has been waiting for two days for an engineer, and your customer service team cannot seem to confirm a date for this.

• 
  kelefc79 (@kelefc79) reported 15 minutes ago

  No signal in work. Nottingham. Sort it out @EE

• 
  SMV (@MissSmallVoice) reported 15 minutes ago

  @EE Hi, I got msg saying "Your Voicemail PIN has been changed. If you have not requested this, please call Customer Services immediately." After 150, what do I select next please, to sort out this PIN issue? I've called 150 3 times now & end up down 3 rabbit holes. Thank you

• 
  Hazbulla (@Hasbullins) reported 16 minutes ago

  @EE has the be the worst network on the planet it is absolutely **** cant even run an ITV stream with full 5G. Dogshit