EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 03/21/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Aldershot, Farnborough, Woking, Guildford, Horsham, Camberley, Headley, Yateley, Dorking, Chertsey, Haslemere, Leatherhead, Ashtead and Shepperton.

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City Problem Type Report Time
United KingdomAldershot Wi-fi
United KingdomFarnborough Internet
United KingdomWoking Phone
United KingdomGuildford Internet
United KingdomHorsham E-mail
United KingdomCamberley Internet

Community Discussion

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EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • daviejones67 David Bedding (@daviejones67) reported from Grayshott, England

    @EE Casey, never had this problem with O2, had multiple contracts for our family

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gina_din GINA DIN (@gina_din) reported

    Customer service @EE is absolutely terrible.

  • ShaVerZ_ ShaVerZ™ 🇬🇧 🇺🇦 ツ (@ShaVerZ_) reported

    @EE I was just wondering how long it can take for a bill to mobile payment can take when it is refunded (Google Play Store), I know Three can take up to 2 months but unsure if this is the same for all refunds regardless of the Network you are on?

  • SandraW17259355 Sandra Wallace (@SandraW17259355) reported

    @EE Also there certainly shouldn't have been such a fight to get a refund. Very bad customer service and bad treatment for an elderly disabled gentleman too! Shocking really!

  • KlaDollface Michaela Soltys (@KlaDollface) reported

    @Danthe999man @EE Been terrible! Had no signal at home at all 🙃

  • LavishLenor lenorLavish (@LavishLenor) reported

    @EE Hi, I have a billing enquiry for my broadband. I last spoke to one of your customer service staff on the 26th September.

  • BarrySalkin Barry Salkin (@BarrySalkin) reported

    @EE Sorry Bob, not sorted. Complaint raised. Hopefully it’ll be dealt with. Got one text saying raised, then another saying “chat ended, so we’ve closed the complaint”. All was clear (& I have screenshots), so if they’ve closed it to avoid dealing : it’ll be Ombudsman in 8 weeks.

  • RustyRustic Rusty Rustic (@RustyRustic) reported

    Well, another loyal customer lost bt EE. Customer for over 10 years. Most uncompetitive deals ever.... Goodbye... #myee @EE #goodbyeee

  • RJPears Rachel Pears (@RJPears) reported

    So disappointed with @EE customer service. Customers travelling abroad should not be used to make a quick buck….extortionate rates and the most economical rate not given as an option in the arrival abroad text. Disgrace!!

  • r17wanofficial Rizwan (@r17wanofficial) reported

    @EE I have been mis-sold my BT and when I call to cancel the mobile broadband sim in 14 days, they EE and BT are not answering the call and the process is made so difficult that people get put off. @EE I won't give up!

  • dunny6times Darren Dunne (@dunny6times) reported

    Is there any cash incentive from @EE to terminate contract with @O2 in the interest of them getting a new customer with a phone that actually works in an area when there is 100 people. Blackpool last night with the kids and can’t even make a phone call.