EE outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Woking, Shepperton, Guildford, Aldershot, East Molesey, Godalming, Fleet, Haslemere, and Horsham.

City	Problem Type	Report Time
Woking	Phone	2 days ago
Shepperton	Total Blackout	6 days ago
Guildford	Internet	6 days ago
Aldershot	Internet	7 days ago
East Molesey	Phone	8 days ago
Godalming	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  cal 👑 (@FrenzyWalker) reported 13 seconds ago from Horsham, England

  @EE my broadband is down when it was only installed 2 days ago!?

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 27 seconds ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  ❤Rebecca 4Q35❤ (@Rsp4Q) reported 4 minutes ago from Farnham, England

  @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

• 
  Randombiz (@RandomBiz) reported 5 minutes ago from Esher, England

  @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  THOMAS VERNON (@t_vernon) reported 7 minutes ago from Loxwood, England

  @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

• 
  James Snyder (@StJamesofFleet) reported 14 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  Jim Gormley (@JimGormleyPhoto) reported 17 minutes ago from Esher, England

  @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

• 
  Badly Drawn Byron (@Bjsfreaked) reported 21 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Randombiz (@RandomBiz) reported 30 minutes ago from Esher, England

  @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  Paul Hunsdon (@Hunsy1969) reported 32 minutes ago from Wokingham, England

  Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

• 
  Tom (@Para_Tom999) reported 33 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  Jack Holliday (@JHollid) reported 33 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  zo (@zooooeee_x) reported 37 minutes ago from Godalming, England

  @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

• 
  Iwona Sadowska (@IwonaSadowska) reported 45 minutes ago from Esher, England

  @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

• 
  Pieter Le Roux (@pietergriffin) reported 46 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 51 minutes ago from Ashtead, England

  @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

• 
  Paul Hunsdon (@Hunsy1969) reported 52 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 53 minutes ago from Guildford, England

  Is anybody else having any issues with data on @EE this PM?

• 
  Theresa Godly (@GodlyTheresa) reported 55 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Robert Dunford (@repd1975) reported 58 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Bell (@mightymarkuk) reported 2 minutes ago

  @EE just had a representative of EE at my door saying they are "fixing peoples problem with slow Internet". He then asked my my ISP. This is a unhanded way of trying to get people to switch if they didn't know any better. @CTSI_UK

• 
  ThatScottishGuy (@TSG_SWAGSHYT3) reported 2 minutes ago

  @EE lie to me about it being cable issues or whatever you said again though i swear to ******* god

• 
  🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported 4 minutes ago

  @EE please fix your data connection, because yesterday, couldn’t use my data!!!!

• 
  Tabs (@tabadash) reported 8 minutes ago

  @EE I need support via anything other than phone. My watch upgrade delivery has failed today because the DPD PIN was sent to the watch's number instead of my mobile. Live chat only tells me to call. Could someone please contact me via DM to sort this out?

• 
  Sarah (@Sarahbops) reported 9 minutes ago

  @EE need help with my account. I have a new number and I can’t get into my account due to a text going to my old number!! Help please

• 
  Peter Hunter (@peterhunter1233) reported 10 minutes ago

  @MarkyTalk @EE I had the exact same issue. Kept getting sent to a call centre pushing broadband (clearly on commission) – they wouldn’t listen and were rude. Requested my PAC code via text, then EE retentions rang with a better deal than anything else on the market. Was so close to leaving.

• 
  Haider (@h_alhamoud) reported 13 minutes ago

  @EE even here no one trying to help direct! @ee

• 
  Gazza Noble (@Gazza_Noble) reported 14 minutes ago

  @EE why would your agents book open reach a totally different job to what I needed done then open reach turn up randomly without telling me their are coming then cancel Job so now I have to go through whole process again,and you say are no1 in the UK ????

• 
  OMG Beardd (@OMGBeardd) reported 24 minutes ago

  @EmilyJessicaBea @EE It's one of the last things you should be referencing for billing because they're so poor for variable direct debits because you could have come off a month of paying a high amount for call charges etc and that's what it will show for the next month too.

• 
  Erika (@ErikaDucker) reported 24 minutes ago

  @EE They wont raise a complaint for me. Been trying days. Because you sent me to store to send the phone off. Store wont raise a complaint your ee repairs team wont either. And customer care said no a store issue. Store send me to customer care