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EE outages and service status in Guildford, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • 75% Internet (75%)
  • 13% E-mail (13%)
  • 13% Phone (13%)

The latest reports from users having issues in Guildford come from postal codes GU5 and GU1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Haslemere, Surbiton, Aldershot, Farnborough, Guildford, Dorking, Fleet, Woking, and Leatherhead.

CityProblem TypeReport Time
Haslemere Internet 11 days ago
Surbiton Internet 13 days ago
Aldershot Internet 14 days ago
Farnborough E-mail 16 days ago
Surbiton Internet 16 days ago
Guildford Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • WellpaddedPaddy
    WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • slex_542865
    paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • t_vernon
    THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • zooooeee_x
    zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • AndrewStewart88
    Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • Bjsfreaked
    Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

  • its_dooley
    ItsDooley (@its_dooley) reported from Aldershot, England

    It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • Rsp4Q
    ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • mitch250681
    steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • christof88
    Chris Whitehead (@christof88) reported from Tongham, England

    @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

  • zooooeee_x
    zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • StJamesofFleet
    James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • NigeldMathias
    Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • GodlyTheresa
    Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JaxRalph1992
    JaxRalph1992 (@JaxRalph1992) reported

    @ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible

  • LeeWilmott1973
    Lee Wilmott (@LeeWilmott1973) reported

    @EE @Equilan Having trouble with 150, but tells customer to ring 150 to sort it 😡😡😡😡😡😡

  • Caz83Mc
    Caz Mc (@Caz83Mc) reported

    @EE Online would be better for me due to working hours, poor to offer something as online and then just ignore the messages

  • leetham_paul
    Paul Leetham (@leetham_paul) reported

    @EE Many thanks for your reply but the issue has now been sorted & restrictions removed. It was an error made by your billing department & so I was told a missing zero of my credit limit when it was redone

  • WShrew2
    THE Wandering Shrew (@WShrew2) reported

    @EE What is going on with broadband, YO7? Fix it ASAP

  • tank_matt
    TankMatt and 452 other people (@tank_matt) reported

    Had an issue with @EE for weeks and they just refusing to help.

  • PimPGA
    PushbackUK (@PimPGA) reported

    Hey @EE, this is now the 4th time in 2 weeks that my internet connection went out. I use my own router so I am assuming that you're doing something to make it fail. I pay for internet, not for your router, so stop pulling this ****.

  • Showmethetears
    Jim C (@Showmethetears) reported

    @EE Zero response to this - luckily I'm not in contract on the two accounts I have with EE, or my broadband so next week I'll be cancelling this service and getting a new provider

  • smartmama
    J G L (@smartmama) reported

    @EE , Can someone explain why my account was charged £3 extra last month. I am not getting any responses. I am not a new customer.

  • Gillykins58
    Gill Clarke 🐝 (@Gillykins58) reported

    @MCFC2012 @EE Not sure where you are based but we are in Cheshire with BRSK. Never had an issue with the Wi-Fi since we changed to BRSK.