EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 12/04/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Godalming, Woking, Haslemere, Fleet, Farnborough, Guildford, Horsham, Crowthorne and Farnham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Phone
United KingdomWoking Internet
United KingdomHaslemere Phone
United KingdomFleet Internet
United KingdomFleet Internet
United KingdomFarnborough Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dannycycles Daniel Ball (@Dannycycles) reported

    @EE it’s been 24 hours and @EE still haven’t bothered to reply to me for help

  • SkoobyDu SkoobyDu (@SkoobyDu) reported

    @EE @rootmetrics 5g role out appears to be quite slow? In areas where I have been able to pick up a 5g signal I can't honestly say there is any improvement over 4g? Perhaps that will change when coverage between the bands is comparable.

  • talonfast Talon Fast (@talonfast) reported

    @EE Hi there! I’m a returning customer and I’m trying to place an order on your website, but I’m not getting the usual option to enter a PAC code during checkout. Also, is it possible to apply a second Perk code to Apple Watch airtime as well? Thanks!

  • rhio_jones Rhi Jones (@rhio_jones) reported

    @EE are the absolute worst

  • welsh_girlie me (@welsh_girlie) reported

    @bt_uk @EE can you help. I’ve been a bt customer for years and didn’t ask to change

  • amrish1304 manishR (@amrish1304) reported

    @VodafoneUK it's time to upgrade and the selection of phones is poor.@EE and @O2 has a better choice! They still have the samsung note 20 ultra and vodafone stopped it. They even had the #XiaomiMi11Ultra for a week just. And the tarrifs! Wow so expensive Time to change i guess

  • Kaatie_Jayne Katie Jayne (@Kaatie_Jayne) reported

    @EE good morning, my phone is currently blocking international calls, and I need to be receiving these please can you help with this? I have previously requested this block to be lifted but it doesn’t seem to have been. Thanks.

  • MCCLMA Mark McCleary (@MCCLMA) reported

    @EE Hi I have received an email saying you’re having trouble getting my eye nhs perk to work but when I log in it’s there saying until 2023 and the it still says I’m using iPhone XR but have upgraded to iPhone 12

  • LiverThor LiverThor (@LiverThor) reported

    I love that @EE are trying to make out their reintroduction of EU roaming charges was down to "government announcements" rather than cooperate greed.

  • Kabloomybuzz Amy Fitzpatrick (@Kabloomybuzz) reported

    @EE no data signal since the middle of yesterday.... Apparently for a lot of people looking at #isthesertvicedown and #downdetector. Is EE going to acknowledge these problems at all?