EE outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Haslemere, Horsham, Surbiton, Aldershot, and Farnborough.

City	Problem Type	Report Time
Haslemere	Phone	2 days ago
Horsham	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  paula long (@slex_542865) reported 3 minutes ago from Leatherhead, England

  @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

• 
  Theresa Godly (@GodlyTheresa) reported 13 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  THOMAS VERNON (@t_vernon) reported 14 minutes ago from Loxwood, England

  @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

• 
  Paul Hunsdon (@Hunsy1969) reported 23 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  cal 👑 (@FrenzyWalker) reported 25 minutes ago from Horsham, England

  @EE my broadband is down when it was only installed 2 days ago!?

• 
  Elaine Singleton (@EMPSingleton) reported 25 minutes ago from Busbridge, England

  @EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡

• 
  Mark P Tickner (@mptickner) reported 26 minutes ago from Chilworth, England

  @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

• 
  Dd - Deborah Davies (@DebbieDavies) reported 26 minutes ago from Farnham, England

  @EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.

• 
  zo (@zooooeee_x) reported 32 minutes ago from Godalming, England

  @EE please could you help?

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 36 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  Robert Dunford (@repd1975) reported 40 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  Paul Hunsdon (@Hunsy1969) reported 40 minutes ago from Wokingham, England

  Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

• 
  Nigel M (@NigeldMathias) reported 41 minutes ago from Bramley, England

  @EE how do I stop service update texts to my phone. I no longer have a account with EE

• 
  zo (@zooooeee_x) reported 42 minutes ago from Godalming, England

  @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

• 
  Paul Hunsdon (@Hunsy1969) reported 44 minutes ago from Wokingham, England

  @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

• 
  THOMAS VERNON (@t_vernon) reported 44 minutes ago from Loxwood, England

  @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 45 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Chris Whitehead (@christof88) reported 52 minutes ago from Tongham, England

  @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

• 
  Iwona Sadowska (@IwonaSadowska) reported 56 minutes ago from Esher, England

  @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

• 
  Sir Lincoln Lad (@PDF53) reported 58 minutes ago from Aldershot, England

  @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vocal and Proud (@Vocalandproudx) reported 3 minutes ago

  Shocking customer service from @EE After months of data issues, I’m told they don’t guarantee a working data service. So what am I paying for? Happy to take customers money but dismiss genuine concerns instead of fixing them. Overpriced with poor service. AVOID @EE @Ofcom

• 
  🏳️‍🌈L🏳️‍🌈 (@LewisKS81) reported 3 minutes ago

  The irony of @EE advertising 5g+ when they can’t even support 4g or 5g in London

• 
  Tanya Ho (@tho78450) reported 6 minutes ago

  @EE @RachyAlves No you're not. I'm sure. Five calls later and mostly difficult or rude advisers

• 
  Danny (@ItsMeChalks) reported 6 minutes ago

  @EE I am an EE One customer and I have just gone into my app to check the EE One Up section and it advises me to become an EE One customer — which I am.

• 
  The Fulham Oracle (@TheFulhamOracle) reported 6 minutes ago

  @EE are useless honestly, they mail over the broadband kit to manually set up, you plug it all in and then it just flashes orange continuously. Awful service.

• 
  BamBamMK2 (@Williams91898) reported 7 minutes ago

  @EE what exactly has happened for me to completely lose all signal. Even my partner doesn’t have any signal

• 
  **** (@coon_u_tom) reported 8 minutes ago

  @EE It's been over 10 hours and no assistance has been provided to solve this problem. I am unable to book my airport taxi. This is a breach of contract and it is unacceptable

• 
  clearaswater (@samebothsides) reported 11 minutes ago

  @EE Engineer between 1 -6pm stayed in for call they just cancelled 5.10pm shocking service

• 
  Dave Hales (@dayvales) reported 17 minutes ago

  @dbcxptures Totally agree. Starting to question what is the point of a smart phone! The comments seem to suggest @EE is a good option though? My @O2 signal is pathetic!

• 
  Gavin (@GrumpyOwl) reported 19 minutes ago

  @EE Let's see if we can squeeze an extra fiver out of people with poor judgement! I know you can get e-sims now (and I have done previously) but it does feel like it's exploitative of people who lack the technical knowhow or confidence to do that.