EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU2 and GU5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 12/11/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Guildford, Cobham, Woking, Byfleet, Crowthorne, Godalming, Haslemere, Fleet, Farnborough and Horsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford TV
United KingdomGuildford Phone
United KingdomCobham Wi-fi
United KingdomWoking Phone
United KingdomWoking Phone
United KingdomWoking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ssxccxss sof (@ssxccxss) reported

    @EE hi, your website isn’t allowing me to switch numbers, I’ve entered my PAC number and both mobile numbers but when I press next it loads for a second and then nothing happens? Please help I need my number switched ASAP

  • michellewarbis Michelle Warbis (@michellewarbis) reported

    .@EE you have owed me ~£180 for approx 6 months. I have called at least 5 times if not more, each time staff have told me the cheque is coming. I lodged a formal complaint and was followed up with saying the cheque has been posted 3+ wks ago. Still nothing. Please resolve asap

  • srossi72 Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported

    @EE Hiya Craig. I didn't get any texts either. I can't rem when I topped up. I know I made a call less than 6 mths ago. I use this num as a spare. I want my dad to use it now, as he has a mob finally. Seems like there is no signal. I checked on the EE app. Says, no signal. :,(

  • sunflowerpxrry LIV🤍 (@sunflowerpxrry) reported

    @EE have the WORST most RUDEST staff in the accrington branch I’m disgusted 😡😡😡

  • EmaAries AveMaria 🕷 🕸 (@EmaAries) reported

    @EE Oh noooo. Im signed up for updates on this, but have never been contacted. Will there be any more drops before Xmas? 🎄

  • MrJackMcLaren Jack McLaren (@MrJackMcLaren) reported

    @EE Hello, is there a way that I can do a marriage change of name online to update all of my information or do you have an email for customer services so that I can send documentation rather than going into a store? Thanks.

  • srossi72 Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported

    @EE 1/ Hiya. Need some help pls. I have a simcard that I usually keep activated every 6 mths. I wanted to use it more often, so I remembered I needed to activate it. I didn't recieve any emails from EE as a reminder to keep it activated. So I thought all was fine.

  • ConjuredRundown Andrew Farrugia (@ConjuredRundown) reported

    @EE sort service act up

  • Colinnicklen Colin Nicklen (@Colinnicklen) reported

    @EE is there any way you can help me out with a 30 day contract with unlimited data? we use Three internet as our only source of internet and since storm Arwen they have lost 4G and internet speed is often sub 2mb down and 0.5mb up

  • shaun32433002 shaun (@shaun32433002) reported

    @EE Thanks mark phone number for the phone in question is 07947 178985 I think it’s the sim is faulty we can make calls but she not getting any texts coming through hope you could sort it or send a new sim 15 Hazelshaw Dodworth Barnsley S75 3PU thanks for you help Mark