EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU2 and GU5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 01/01/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Fleet, Yateley, Horsham, Godalming, Farnham, Dorking, Bordon, Haslemere, Weybridge, Guildford, Cobham, Woking, Byfleet, Crowthorne and Farnborough.

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City Problem Type Report Time
United KingdomFleet E-mail
United KingdomYateley Total Blackout
United KingdomHorsham Phone
United KingdomGodalming Internet
United KingdomFarnham Internet
United KingdomGodalming Wi-fi

Community Discussion

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EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • daviejones67 David Bedding (@daviejones67) reported from Grayshott, England

    @EE Casey, never had this problem with O2, had multiple contracts for our family

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • DebbieDavies Dd - Deborah Davies (@DebbieDavies) reported from Farnham, England

    @EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • christof88 Chris Whitehead (@christof88) reported from Tongham, England

    @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

  • cgmoore16 Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Iammememem Was never born to be popular 👍 (@Iammememem) reported

    @EE when my contract is up I am leaving ee and will never sign up to you again. cant wait for contract freedom 🙌

  • mingmarsheen mingmarsheen (@mingmarsheen) reported

    @EE Do you have an EXPERT who can help me get my BT Sport add on working. I’ve been trying (and paying) for years with assistance in store and over the phone and it’s never worked.

  • MagpieFootball Football-Memorabilia-Magpie (@MagpieFootball) reported

    @EE your broadband service is absolutely terrible, the older broadband was faster and didn't drop out 50 times a day!! What a rip off! 48 hours to download a ps5 game is outrageous!!!

  • WasdaleBex Rebecca Naylor (@WasdaleBex) reported

    @EE your app is awful, how can you be a UK leading network operator when customer service chat keeps losing server connection plus the grammar and attention to your customers' issues are shocking!!!

  • DJRustyEgan Rusty Egan (@DJRustyEgan) reported

    @virginmedia KENSINGTON DOWN 5 Days. Using my @EE Hotspot. Can't get through to a HUMAN. Forgot PW etc is one circle. Downloaded App entered Post Code my virgin email I do not use . Please just get me back on 2 failed engineers. Long weekend

  • Democracy4Neath Democracy4Neath (@Democracy4Neath) reported

    @EE so i see #KevinBacon agrees with #grooming children. Is this your company policy? or his personal opinion? is this arttitude in touch with your customers? do #EE support men in drag grooming kids now?

  • mintysheridan Minty Sheridan ✨ (@mintysheridan) reported

    .@BTBusiness broadband have made mistake after mistake with my account. WHY did @EE have to merge broadband services with them??? I'm THIS close to leaving as I am being charged late fees as a result of THEIR errors.

  • JStubbs95 JordanStubbs95 (@JStubbs95) reported

    @EE complete joke. Plan increased by 15% 1 month into my contract. The in-app help team are completely useless, feels like talking to a bot even though it’s a human. Joke of a company. Should have left when I had the chance.

  • laurabazile Laura Bazile (@laurabazile) reported

    @EE My account doesn’t show the only line I have with @EE - customer service is saying that it has been in THEIR system but I still can’t see it on MY @EE online account 😖

  • l1amburns liam burns (@l1amburns) reported

    @EE Coverage horrendous on broadband and phone for the last three days. In line said there was a known issue but repair time had no expected fix time. Now it’s saying no issues but still not back to normal service!