EE Outage Report in Guildford, Surrey, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Guildford, Weybridge, Sunbury-on-Thames, Aldershot, Farnborough, Woking, Horsham, Camberley, Headley, Yateley, Dorking, Chertsey, and Haslemere.

City	Problem Type	Report Time
Guildford	Internet	4 hours ago
Weybridge	Internet	6 days ago
Guildford	Wi-fi	10 days ago
Sunbury-on-Thames	Internet	10 days ago
Aldershot	Wi-fi	14 days ago
Farnborough	Internet	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Paul Hunsdon (@Hunsy1969) reported 3 minutes ago from Wokingham, England

  Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

• 
  Theresa Godly (@GodlyTheresa) reported 9 minutes ago from West Molesey, England

  Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

• 
  Paul Hunsdon (@Hunsy1969) reported 10 minutes ago from Wokingham, England

  @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

• 
  LukeClark (@LukeCla49671833) reported 14 minutes ago from Esher, England

  @EE @wembleystadium I can not get any single on my phone is the single down in claygate

• 
  Paul Hunsdon (@Hunsy1969) reported 18 minutes ago from Wokingham, England

  After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

• 
  Tom (@Para_Tom999) reported 21 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  Jack Holliday (@JHollid) reported 23 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  steve mitchell (@mitch250681) reported 27 minutes ago from Horsham, England

  @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

• 
  paula long (@slex_542865) reported 29 minutes ago from Leatherhead, England

  @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

• 
  Pieter Le Roux (@pietergriffin) reported 34 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  Randombiz (@RandomBiz) reported 40 minutes ago from Esher, England

  Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  Randombiz (@RandomBiz) reported 43 minutes ago from Esher, England

  @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  David Bedding (@daviejones67) reported 46 minutes ago from Grayshott, England

  @EE Casey, never had this problem with O2, had multiple contracts for our family

• 
  Iwona Sadowska (@IwonaSadowska) reported 47 minutes ago from Esher, England

  @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

• 
  Casper Moore (@cgmoore16) reported 48 minutes ago from Godalming, England

  @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

• 
  Pieter Le Roux (@pietergriffin) reported 50 minutes ago from Camberley, England

  @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

• 
  veronique enright☀️ (@Veronique7) reported 56 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  Nigel M (@NigeldMathias) reported 57 minutes ago from Bramley, England

  @EE how do I stop service update texts to my phone. I no longer have a account with EE

• 
  Jim Gormley (@JimGormleyPhoto) reported 57 minutes ago from Esher, England

  @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

• 
  Randombiz (@RandomBiz) reported 60 minutes ago from Esher, England

  @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kane Fulton (@KaneFulton) reported 2 minutes ago

  @MrMatt_Robinson 5G is rubbish too. It was so exciting covering it as a journo (a decade!) back in 2013. 'It'll solve all our coverage/capacity problems.' All the mobile spectrum @EE is reported as buying. I couldn't get a webpage switching between 5G and CrossCountry's Wi-Fi for 30 mins. Mad.

• 
  mrsg (@activeT197) reported 2 minutes ago

  @EE I have paid £10 for roaming but no service or networks found. I’m in Spain helppppppppo

• 
  Sophie Elizabeth (@SophElizabeth91) reported 8 minutes ago

  The @EE supervisor that I just spoke to should be ashamed of herself. Telling someone to “cancel your DD so that you miss the bill, you’ll receive a text to pay. Call up & discuss how you can lower your bill” - this is how people end up with terrible credit! #poorcustomerservice

• 
  Kane Fulton (@KaneFulton) reported 12 minutes ago

  @MrMatt_Robinson @EE Obviously it's not just EE - it's all of them. It's a broken system.

• 
  Lass X (@Lassx) reported 16 minutes ago

  @EE I’ve already spoken to someone thanks, a mast was down they said 👍 Thanks

• 
  🗣 (@k0246) reported 18 minutes ago

  @EE having problem logging into the app

• 
  Craig Elstob (@CraigKennyElBel) reported 20 minutes ago

  @EE I’m currently outside of the UK. I can no longer use WhatsApp or safari outside of Wi-Fi. I tried to ring you but number gets cancelled. Help please?

• 
  Wayne (@tagggarts501) reported 22 minutes ago

  @EE Just blocked this ****

• 
  Dr Prithwiraj Das (@drprithwirajdas) reported 22 minutes ago

  @EE awful processes and customer services for the statutory 14-day returns period. Wasted 5+h on getting a faulty device within 5 days of receipt,to be returned. Shunted from pillar to post. EE seem to run down the clock and make statutory returns as difficult as possible. Shame

• 
  Penny Black (@McgintyArthur) reported 25 minutes ago

  @MartinDaubney @EE I've decided he's nothing more than a useful idiot.