EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Woking, Byfleet, Crowthorne, Godalming, Haslemere, Fleet, Farnborough, Guildford, Horsham and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Phone | |
| Woking |
Phone | |
| Woking |
Phone | |
| Byfleet |
Wi-fi | |
| Crowthorne |
Phone | |
| Godalming |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE please could you help?
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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Sir Lincoln Lad
(@PDF53) reported
from
Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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George Taylor
(@gingergeorgey) reported
Hi @EE just looking at new phone deals. Why is it more expensive to buy a new phone as an existing customer? E.g. £43/mo & £30 upfront for iphone SE 128 on 100GB vs only £37/mo and 0 upfront for a new customer. Where is my incentive to stay with you?
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Nicolle Downs
(@Nicolleedownns) reported
Oh how we love @EE and the piss poor broadband they supply. Without broadband for 2 weeks now and no communication to say when it will be fixed 😡🤬
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Ally Farquhar 🇬🇧
(@allyfarquhar) reported
@EE @btsport I pay to have the BT Sport app available to play on a large screen. That would be great if your app didn’t keep on crashing and kicking me off! Sky’s app no issues with. Why is it so hard for yours??????????
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late2beauty
(@late2beauty) reported
@EE I have been unable to get into your website for the last 2 days is there an issue?
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Russ
(@RBE74U) reported
@EE Hi, I have just tried to go into the BT APP and it’s now stating that my BT ID is incorrect and to contact you, can you help? Thanks
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karensPhotoSpace
(@Karens_Photos) reported
@EE we moved house on 18th Dec and now I cannot received any phone calls as there is virtually no signal. 4G is also non existent though your website says it should be very good. I have reset my phone's network settings to no avail. Please help me put this right. Thanks, Karen
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r h y s 🪐
(@RhysHarrocks) reported
@EE my contract ends on the 5th of Jan, do i have to cancel my direct debit and what happens after? i’ve ordered a new sim only contract, and received a confirmation email, but there’s nothing showing up on my account in relation to this.
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Sandman Johnstone
(@sandman186) reported
@EE no casting icon on my bt sport again. I’m paying £12.50 a month for large screen access. Please can you advise how to fix it?
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Chris King
(@chrislkingy) reported
Ordered something from @EE and got a message to say it’s on its way on the 1st Jan... heard nothing since. Of course can’t get through to anyone on any sort of customer service. Surely one of the top 5 most frustrating companies in the UK
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George Taylor
(@gingergeorgey) reported
@EE Just looking at new phone deals. Why is it more expensive to buy a new phone as an existing customer? E.g. £43/mo & £30 upfront for iphone SE 128 on 100GB vs only £37/mo and 0 upfront for a new customer. Where is my incentive to stay with you?