EE Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Guildford come from postal codes GU2 and GU5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 17: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Horsham, Haslemere, Weybridge, Guildford, Cobham, Woking, Byfleet, Crowthorne, Godalming, Fleet and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Phone | |
| Haslemere |
Phone | |
| Weybridge |
Phone | |
| Guildford |
TV | |
| Guildford |
Phone | |
| Cobham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
EE Issues Reports
Latest outage, problems and issue reports in social media:
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chandu_reddy_k
(@darlingchandra) reported
@EE hi yesterday I’ve taken E sim and now I see no network on my mobile. Worst service by ee I can say. Can you pls help me with the issue?
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Legacy James G..
(@jamie_666999) reported
@EE what's up with your service in the GL5 Stroud District as 5g drops to 4g then non-existent almost every few minutes and the phone signal has reduced to 2 bars. Your network is almost unusable ATM 🤬 shocking here ...
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Karl Farrell
(@Fazza_BayBay) reported
well after 10 plus years I'll be leaving @EE. Zero care for long term members when I've been offered an incredible deal by @SkyHelpTeam. Awful customer service.
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Life As We Know It
(@badass8177) reported
@EE is it everyday that we must wait up to 45 mins to get through to CUSTOMER SERVICES?!?! This is unacceptable
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Sue Andrews
(@SueMAndrews1) reported
@EE My iPad does not connect to 4G when the wifi goes off.I spent hours on phone with one of the technical team last time this occurred and they could not solve it, suggesting my iPad needed the latest update. I dutifully updated! Today, wifi down. No 4G. No internet.
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nbb
(@nancebrownx) reported
.@EE are so shameless!!! Can’t believe a customer of 15 years can be treated like this…. A week of mess and still no resolve. Don’t get me started on DPD 😭😭 bastards #dpduk
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Luisa-Christie 💘
(@luisachristie) reported
@EE is your telephone line 150 having issues at the moment? Just called and kept trying to select an option but it didn’t seem to register & the automated lady kept repeating herself
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WightFibre
(@WightFibre) reported
@kixie9_ @EE Hi @kixie9_, if it is your 4G signal which is losing signal this will have nothing to do with your broadband connection. Best wishes.
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ETID
(@Lampard1878) reported
Still waiting for @EE to get back to me as they don’t provide a number if your out of the UK. So messaged them on Twitter still waiting. Customer for over 10 years means nothing….
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Donlaarindini
(@Donlaarindini1) reported
Do not take a contract out with @EE absolute thieving bastards: they’ll never have another penny off me