EE Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Weybridge, Leatherhead, Fleet, Yateley, Horsham, Godalming, Farnham, Dorking, Bordon, Haslemere, Guildford, Cobham, Woking, Byfleet and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Weybridge |
Internet | |
| Leatherhead |
Internet | |
| Fleet |
||
| Yateley |
Total Blackout | |
| Horsham |
Phone | |
| Godalming |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie
(@robbiemarka) reported
You are an absolute joke @EE Your website and text service works really well when buying add-ons. When you want to remove one a minute later, both services no longer work.
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Reka
(@Reka20214) reported
@EE your customer support is HORRIBLE!! You can't get through to someone to speak to???? I have sh**t internet and paying for what?? Very weak phone signal too and working from home 🤬🤬🤬
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Lee
(@etrongtquattro) reported
@EE Why is it your Customer Services are absolutely rubbish. The Samsung S23 is due for release on the 1st Feb and your upgrades team know nothing about it.
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M Turner Plastering
(@MTPlastering) reported
@EE can you help! My contract was meant to change b4 Christmas, I was told it wouldn’t work, I then was told it could work so it was changed. It then wouldn’t change until Christmas Day. It still didn’t change. I went to get a new phone today and it changed over This l this….
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karl lee
(@z_karl) reported
@EE @EE So sad that EE has become so expensive been with them now for well over 15 years and never had a issues now looking to get a new phone and they can’t get anywhere near the 02 price and asking for nearly £140 to end my sim deal so unfortunately I will wait and leave in Jun
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iamelj™
(@iamelj09) reported
Disgusted with @EE 15 years and they couldn’t care less. Apparently can’t make a complaint, well I can “it will be noted on my account but nothing will happen” time for a move to a new provider!
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Julie Melvin
(@JulieMel_SW) reported
Appalling service from @EE banned from texting 7 days on keep being told 72 more hours! Don't know how may people I've spoken to (lovely all of them) but no one can offer a solution. Ban lifted and still can't text. Who's breaching the contract now? Time to move provider! #crap
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Michael Lockey
(@geordievillan1) reported
Wish I never moved from @ee to @ThreeUK ... It might be cheaper but the signal is absolutely shite in so many places.
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Shane Joseph
(@ShaneSeph) reported
@EE I can’t access my data. Now you phone is closed. Live chat is not answer me. I WANT RI CANCEL MY 7 phone business account
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david mcmillan
(@davidmcmillan6) reported
@EE are you aware of signal issues in DG64ER.unable to make calls since last night