EE outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Godalming, Fleet, Haslemere, and Horsham.

City	Problem Type	Report Time
Godalming	Internet	4 days ago
Fleet	Phone	6 days ago
Haslemere	Phone	9 days ago
Horsham	Internet	25 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  steve mitchell (@mitch250681) reported 10 seconds ago from Horsham, England

  @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

• 
  Jack Holliday (@JHollid) reported 50 seconds ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  Robert Dunford (@repd1975) reported 9 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  Elaine Singleton (@EMPSingleton) reported 13 minutes ago from Busbridge, England

  @EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 15 minutes ago from Guildford, England

  Is anybody else having any issues with data on @EE this PM?

• 
  Iwona Sadowska (@IwonaSadowska) reported 21 minutes ago from Esher, England

  @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

• 
  cal 👑 (@FrenzyWalker) reported 26 minutes ago from Horsham, England

  @EE my broadband is down when it was only installed 2 days ago!?

• 
  Chris Whitehead (@christof88) reported 34 minutes ago from Tongham, England

  @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

• 
  Farhoud Chaparian (@ChaparianF) reported 35 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  veronique enright☀️ (@Veronique7) reported 38 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Casper Moore (@cgmoore16) reported 42 minutes ago from Godalming, England

  @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

• 
  Badly Drawn Byron (@Bjsfreaked) reported 42 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Randombiz (@RandomBiz) reported 44 minutes ago from Esher, England

  Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported 45 minutes ago from Ashtead, England

  @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

• 
  Mark P Tickner (@mptickner) reported 46 minutes ago from Chilworth, England

  @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

• 
  Pieter Le Roux (@pietergriffin) reported 47 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  ItsDooley (@its_dooley) reported 49 minutes ago from Aldershot, England

  It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

• 
  LukeClark (@LukeCla49671833) reported 49 minutes ago from Esher, England

  @EE @wembleystadium I can not get any single on my phone is the single down in claygate

• 
  Nigel M (@NigeldMathias) reported 52 minutes ago from Bramley, England

  @EE how do I stop service update texts to my phone. I no longer have a account with EE

• 
  Randombiz (@RandomBiz) reported 54 minutes ago from Esher, England

  @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Montgomery (@monty772011) reported 3 minutes ago

  @EE Hi, please can someone respond to my complaint sent yesterday morning, urgently! My Mum has been without a landline for two weeks, due to move from Plusnet. My Dad is in a home with Alzheimer’s & she has to keep topping up her mobile to stay in contact. Causing huge stress!

• 
  Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported 4 minutes ago

  @EE 40 minutes isn't just "never ideal", it's not happening. I've tried both the number you just quoted and an 0800 number I found online - both go through to the same endless set of menus to then be told I've to wait 40 mins to speak to someone. I could just air the details of/

• 
  Andrhu (@ALivMusico) reported 6 minutes ago

  @EE How can I phone if there is no signal and I don’t have another phone or landline? I don’t know it s a local issue, phone issue or network issue. Thanks for your reply not actually being any help at all. Not a can we have your postcode to check for you?

• 
  Bigpiz Official Page (@bigpiz_) reported 8 minutes ago

  @EE Called 150 already. Got nowhere. So here we are publicly. £25 plan, £137 bill, £4/minute to Jamaica with zero warning. Your customer service team couldn't help. Maybe your social team can?.

• 
  Ollie Stokes (@Ollie_Stokes27) reported 10 minutes ago

  I’m shocked by how a complaint has been handled @EE Following several recorded calls, I agreed to close my account based on assurances regarding my exit fees. Despite this, I’ve been charged over £600. I feel I’ve been misled,requesting an urgent review into this matter. #EE

• 
  Danny Healy (@DannyHealy9) reported 10 minutes ago

  @EE The worst customer service for business I have ever come across, no one wants to do their job, go to a store sir done that, got told it was a complete waste of time by a member of staff, you need to call the small business team, go back to them and get told to to a store.

• 
  Catherine Pengilly (@pinguigloo) reported 10 minutes ago

  @EE It’s a moto E13 I think but it’s no good trying to guide me through it as I’m not with her again until next weekend. I am trying to find someone who can go with her to the shop in the hope that they can, at the very least put in some emergency contacts for her

• 
  James Bardner 🇺🇦 (@jamesbardner) reported 11 minutes ago

  @EE Hi. Our ee internet and ee phones are rubbish. Service is dropping in and out. Terrible. Our postcode is HD8 9UN. We know you are aware of the problem but you’ve only contacted us today when it’s been going on for quite a few days. How long to fix? It’s impacting our work.

• 
  Derek (@DerekAllan61) reported 11 minutes ago

  @Martinscott1967 @EE Piss poor customer service PLUS the phone in question is still on the website for order, utterly incompetent

• 
  Brian Jackson (@GhostBrianNY) reported 15 minutes ago

  @EE @AlbieCamus I can't get into my account to cancel my Xbox game ultimate so I need help cancel it