EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 01/27/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Ashtead, Shepperton, Guildford, Haslemere, Woking, Horsham, Weybridge, Leatherhead, Fleet, Yateley, Godalming, Farnham, Dorking, Bordon and Cobham.

Loading map, please wait...
City Problem Type Report Time
United KingdomShepperton Phone
United KingdomGuildford Total Blackout
United KingdomGuildford Internet
United KingdomHaslemere Internet
United KingdomWoking Phone
United KingdomHorsham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • Boizey Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England

    @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • t_vernon THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • t_vernon THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • its_dooley ItsDooley (@its_dooley) reported from Aldershot, England

    It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • michael_rudloff Michael Rudloff (@michael_rudloff) reported

    @Veronica_Ameri @EE Ever thought to get some pay as you go sim as emergency rather than losing a days of earning ? Takes two minutes to walk into Tesco.

  • MikeyTheBuddie Mikey Stewart (@MikeyTheBuddie) reported

    @EE Did you know your outage cost me money today?

  • pecos_pest_ Faz (@pecos_pest_) reported

    @EE I was without connection for 4 hours tonight whilst I was out! Absolutely terrible that users were without service for so long. Shambolic!

  • rmills461 🍸Roz 🍾 (@rmills461) reported

    @_JodieL_ @EE Yes I have. Had not network for weeks now and today no mobile data! Its an absolute joke! Literally paying them for nothing!

  • M_Jones6 Michael Jones (@M_Jones6) reported

    @EE are you having issues today, I keep having long periods without any service?

  • SocialTechHD 𝓢𝓸𝓬𝓲𝓪𝓵𝓽𝓮𝓬𝓱𝓱𝓭💙🧡 (@SocialTechHD) reported

    @zaghumhashmee @Adzymo @EE Depends where you are all I can say but all networks have problems time to time wouldn’t really say voda is taking over EE have best 4G network and more 5G locations than voda hence why I joined EE been with voda years no improvement

  • zaghumhashmee Ziggy 🇵🇰🇳🇱🇬🇧 (@zaghumhashmee) reported

    @SocialTechHD @Adzymo @EE Even I had sim replaced 2 3 times and phone replaced but problem still there.. but when I pop voda in phone and its bang on perfect. EE was good pre covid but now it's just lacking their performance these days and voda starting to take over.

  • laydowninbedlam Ange (@laydowninbedlam) reported

    @EE Hi. I purchased a roam abroad add on, but since landing in Canada have been unable to connect to a network provider. My data roaming is switched on and to automatically select a network provider. Have turned my phone on and off several times. Still nothing. Help!

  • craigalderson32 Craig Alderson (@craigalderson32) reported

    @EE Any update from this thread 4 hours ago. Absolutely shocking @EE get this sorted, some of us rely on WiFi calling and the network to be able to do our jobs

  • kamism2001 Kamism2001 (@kamism2001) reported

    @EE had a terrible day today. No internet, interrupted phone call service and text service. Nowadays we rely on phones and internet too much. Could not do anything. What a waste of day.