EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Woking, Byfleet, Crowthorne, Godalming, Haslemere, Fleet, Farnborough, Guildford, Horsham and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Phone | |
| Byfleet |
Wi-fi | |
| Crowthorne |
Phone | |
| Godalming |
Phone | |
| Woking |
Internet | |
| Haslemere |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mash Malley
(@MalleyMash) reported
@EE Hi, this isn't a problem that can be fixed by checking the 'signal' in my area. I was in Glasgow City centre on Xmas morning and an almost non existent signal. Your company are turning masts off. The emergency services use your network and I'm sure there's problems there too.
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ginny young
(@horseygin) reported
@LeylandRick @EE Par for the course Im afraid. Ee “ pride themselves on customer service”. Go to the ombudsman. Thats what Im about to do . They want me to make a note of all the details of my dropped calls .. like I have time for that with 2 terminally ill patents and working !
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Fℴ𝓇𝓂𝓊𝓁𝒶 𝒩𝒶𝓉𝒽𝒶𝓃
(@formulaNATHAN) reported
@EE problem with IP27 - what is it
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CJM
(@JohnEWark) reported
@EE They're stating it's out of warranty hence the fee. This isn't a complaint but I think if an independent professional can spot the problem in minutes, your in-shop experts should be able to instead of selling me a wireless charger and telling me to try "the rice thing".
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Lindy
(@lindzzz18) reported
@EE I tried placing an upgrade order for my watch online but I couldn’t get it to work so I called in and spoke to someone and it was finalised but I’ve had no confirmation email for the order and can’t find how to check it on the app, can someone help?
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NickyP💜
(@NickyP47301131) reported
@EE Regular customer, 4 devices with U, daughters new phone ordered for Xmas but mistakenly u sent us a powerbank + NO phone. Spoke to 3 advisors = 3 different response 1 Not our problem 2 Will get back to u in 3 days 3 Can't begin to sort this till Jan 3rd Really Poor Service 😫
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buildyourowndog
(@buildyourowndog) reported
@EE It is still not working despite being re-enabled yesterday.. Now I have been in a call queue for 20 minutes. I am furious... No service for over a week now, multiple failed attempts to study this, all caused by EE.
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Dawn Williams (Dixon
(@IndianDawn) reported
@EE No, not at all. We've been told they've been dispatched. We ordered 2, 1 arrived on 23rd and we are still waiting in the other. Customer services have been no help, offered a phone call but wouldn't say when, 24 hours later, still waiting on a phone call 😤
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Daniel Jones
(@DanielJ34077817) reported
@EE can you help me? No reply to email or DM struggling to speak to anyone at all at EE
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Leigh Barrett
(@alfiebuzz79) reported
@EE Think it’s sorted I upgraded my phone and pad but it says there was issue but seems to be sorted now hopefully. Thank you