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EE service status in Guildford, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Guildford come from postal codes GU1 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Leatherhead, Guildford, Weybridge, Sunbury-on-Thames, Aldershot, Farnborough, Woking, Horsham, Camberley, Headley, Yateley, and Dorking.

CityProblem TypeReport Time
Leatherhead Internet 6 hours ago
Leatherhead Internet 9 hours ago
Guildford Internet 5 days ago
Weybridge Internet 11 days ago
Guildford Wi-fi 15 days ago
Sunbury-on-Thames Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • NigeldMathias
    Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • GodlyTheresa
    Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • daviejones67
    David Bedding (@daviejones67) reported from Grayshott, England

    @EE Casey, never had this problem with O2, had multiple contracts for our family

  • JHollid
    Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • cgmoore16
    Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • slex_542865
    paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • mitch250681
    steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • LukeCla49671833
    LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • JimGormleyPhoto
    Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • Para_Tom999
    Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • matthew1471
    Matthew (@matthew1471) reported

    @DarrenG12176297 @EE You're welcome, if it is remotely related to iOS 16.0.2 it may keep happening and just keep rebooting to clear it until Apple release a fix.. Or if it's something weird EE have done on their network for them to clear it.

  • RonaldJ61016789
    Quintessential Englishman (@RonaldJ61016789) reported

    @EE 1 Hi David, Thank you for responding. My internet connection seems to have improved. However, that is as long as I adjust my phone for 2G & 3G only. 4G simply DOESN'T perform well at all. Perhaps something to do with poor 4G on my local masts? ......

  • soulbugggg
    Soulbugggg (@soulbugggg) reported

    @EE cant login on the website to pay my bill ?

  • DanielL8646
    Daniel (@DanielL8646) reported

    @EE transferred my sim to my new iPhone 14 pro max, but the sim transfer did not work and I’m left without a phone with any network services . Please help.

  • Miss_W_xXx
    Jo (@Miss_W_xXx) reported

    @EE 6 days ago I spoke to someone at EE about you not applying my emergency services code on my account when I upgraded. I was told you were looking into it and would call me back within 72 hours….still waiting 🙄

  • SBuxWarriors
    Simon Buckett (@SBuxWarriors) reported

    @EE No one calls me, I have to keep calling for updates. It seems no one has any details of what the problem is or when it’ll be fixed. But as it’s within 4 days this is deemed ‘acceptable’. I think it’s a joke.

  • ellishart8
    Ells 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ellishart8) reported

    @England @BukayoSaka87 @EE Let the country down and he gets a award ? This is why we will never win anything again .

  • OddAlerts
    OddAlerts.com (@OddAlerts) reported

    @England @BukayoSaka87 @EE This is because he missed a penalty, right? I have absolutely nothing against him for that. He should have never been the 5th taker at his age and experience (never taken a pen). Why do we need to reward or protect him with this award? There were better performers at the Euros.

  • scrossy820
    sarah (@scrossy820) reported

    @EE are there issues in the Northwich area? Status says issue has been fixed but myself and 2 others are having issues with no signal and no mobile Internet.

  • RonGod__
    R ⏻ N (@RonGod__) reported

    Hello @EE EVERYTHING EVERYWHERE MORE LIKE NOTHING ANYWHERE, WHERE IS MY SIGNAL YOU PAGAN YOUTS