EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 03/13/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Guildford, Horsham, Camberley, Headley, Woking, Aldershot, Yateley, Dorking, Chertsey, Haslemere, Leatherhead, Ashtead and Shepperton.

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City Problem Type Report Time
United KingdomGuildford Internet
United KingdomHorsham E-mail
United KingdomCamberley Internet
United KingdomHeadley Internet
United KingdomCamberley Internet
United KingdomWoking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Carvers78 Kieran H-C (@Carvers78) reported

    @virginmedia no broadband in KT8 since yesterday lunchtime and fix ETA of 4pm today, not good enough. No-one on our street using @SkyUK has these continual drops in service, and we never had full outages with @EE either, just slow speeds, so why should we stay with you?

  • TheGoodestBuck TheGoodBuck (@TheGoodestBuck) reported

    Half in the morning (target mara pace +10- 20%). Then back to @EE. Hopefully get it fixed or cancel my contract. I'm a lorry driver, I can't exist without Google maps and such.

  • jonesjumbo jumbo (@jonesjumbo) reported

    @EE hi I’m based in Gl54 and have no phone signal

  • dutchgotlucky Michael Kearney (@dutchgotlucky) reported

    @EE bit suss my internet goes down and my speed drops weeks before my contract ends , currently running below Minimum Guarantee but the lines appeared to close before 8pm as advertised

  • StooGill Stuart Gill (@StooGill) reported

    @EE The customer service team were sending me a free phone to compensate for the issues I've been facing.

  • maxiv45 ****-mum (@maxiv45) reported

    @EE The issue: not being informed of the changes. Loyally buy a product every week for over 6 years and the company give no prior warning it will no longer be available = problem. Already purchased credit for the next 11 packs - wouldn't have if I'd known.

  • Mers13731131 Mers (@Mers13731131) reported

    @EE absolutely shocking service. No network for days on end, refund doesn't cover the impact. Not able to use WiFi calling due to network. Can't call customer services. Total joke.

  • PippinHustler EmmaJayne (@PippinHustler) reported

    @EE hi my partner hasnt had signal since yesterday morning our postcode is rh4 checked website and not showing any known problems

  • Saz_G1987 Sarah Louise (@Saz_G1987) reported

    @EE my husband recently upgraded and got himself a new phone and treated himself to an Apple Watch, had the watch for 8 days and it’s clearly faulty he has phoned customer services at least 6 times and getting nowhere the issue still isn’t resolved! 😡

  • Lonefox98 Owen Vincent (@Lonefox98) reported

    @EE @TikTokSupport Old number doesn't exist.. which it's asking for code, so how do i log in. By pass 2nd verification which you can't change or delete or change number without the old one which is stupid