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EE Outage Report in Guildford, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 01/10/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Weybridge, Leatherhead, Fleet, Yateley, Horsham, Godalming, Farnham, Dorking, Bordon, Haslemere, Guildford, Cobham, Woking, Byfleet and Crowthorne.

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City Problem Type Report Time
United KingdomWeybridge Internet
United KingdomLeatherhead Internet
United KingdomFleet E-mail
United KingdomYateley Total Blackout
United KingdomHorsham Phone
United KingdomGodalming Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • daviejones67 David Bedding (@daviejones67) reported from Grayshott, England

    @EE Casey, never had this problem with O2, had multiple contracts for our family

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • cgmoore16 Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • DebbieDavies Dd - Deborah Davies (@DebbieDavies) reported from Farnham, England

    @EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pfb79 Franco (@pfb79) reported

    @EE Customer service is shocking…

  • jamiebennett92 ⚒ Jamie Bennett ⚒ (@jamiebennett92) reported

    @JameswhufcJones @EE It’s a joke, they’ll send you a stock reply saying that it’s for investment in the network & to help vulnerable customers. Personally I’m not sure why helping EE’s customers is our job, they should really be doing that out of their own profits rather than by making us pay more.

  • mindofmica_ mica. ❣️ (@mindofmica_) reported

    @EE I tried that Martin and you didn’t help me as I stated

  • jamiebennett92 ⚒ Jamie Bennett ⚒ (@jamiebennett92) reported

    @JameswhufcJones @AranNicol1994 @EE And then because you’re such a valued customer, they’ll just copy and paste the same response that they send everyone, rather than actually dignifying you with an actual reply.

  • warecambridge2 Warecambridge2 (@warecambridge2) reported

    @EE Yes. But I am very unhappy with the concept of a new contract after 38 years a customer! It’s no way to treat such loyal customers. And, quite apart from really poor communication and the service dropping out after 31/2 days. @MartinSLewis

  • soxthewavingcat Sox the waving cat (@soxthewavingcat) reported

    Hey @EE I was wondering if I go to ombudsman about a complaint with my internet thaf taken months to fix How much does it cost me to take the complaint there?

  • CPiddyMFC C Piddy (@CPiddyMFC) reported

    @EE Was having a lovely Wednesday until I got an email from you telling me my bill is going up way over the rate of inflation. 14% in total. Can I cancel my contract?

  • Lisa73059088 Lisa (@Lisa73059088) reported

    @EE how long is mask going to be down in my area . I missed really important call today because phone only emergency calls only . Not good enough . Pay for service expect it. Be nearly week

  • Kaaayliii_xo Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported

    @EE How do I make a complaint???? It’s NOT acceptable to reply to people who tweeted hours after me and ignore me. Then leave me waiting over an HOUR in a live chat. No one is speaking to me and it’s outrageous & causing me more mental anguish😡😡😡

  • stripeys Cheryl Satherley (@stripeys) reported

    @EE is there an issue with your service? Our 5G box is only running at 1.71 download!!!