EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Crowthorne, Godalming, Woking, Haslemere, Fleet, Farnborough, Guildford, Horsham and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Crowthorne |
Phone | |
| Godalming |
Phone | |
| Woking |
Internet | |
| Haslemere |
Phone | |
| Fleet |
Internet | |
| Fleet |
Internet |
Community Discussion
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EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@RavinDaveHD) reported
It's ridiculous that @EE charge to speak to customer service! Now I can't pay my internet bill or set up a direct debit because they won't speak to me unless I top up £10 for the sake of giving them 25 pence to pay my internet. Wonder who I can switch too, @skytv or @BT ?
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stevevarney
(@stevevar74) reported
@EE cant get in touch wanted to know if there issues in cm7 outages as down dectors as noted is very high
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Apocalypse🦠Lithgow
(@PI3GUB) reported
@EE Home broadband is woeful. Fall back to 4G has been unusually poor. Any info on it being seasonal or a fault?
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s
(@simplymesss) reported
@EE My service is awful and have not had service for the past three days
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Kaley Jones
(@KaleySJones) reported
@EE Hi.Just a little suggestion.After the year we've all had,I think EE should scrap the rise in our monthly payments every year go back to how you woz what we pay monthly stays at that. To help out your customers through the toughest time is the right thing to do.Just saying!
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Rhianna Joseph #PrayForDemi ❤️
(@rhianna_joseph) reported
@EE @EE someone keeps canceling my EE accounts without my knowledge. Please help me!!!😭😭😭😭😭😭
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Courtney
(@CourtMarshallx) reported
@EE very unhappy with the recent customer service. I got overcharged £60. When I contacted CS they agreed I’ve be wrongly charged but never said anything about being refunded then I got cut off by them and now can’t get through to discuss this.
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Ann Wilson
(@ettaariane) reported
@EE My hub is flashing an aqua light. I have followed all the steps. Result was broken cable so replaced it. Aqua light still flashing. I run a community group to assist the old during Covid . Now I cannot reach member volunteers. I have never had problems in 4yrs but need help now
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Katrina Broster
(@noonie82) reported
@EE hi I was hoping someone could help. I know the phone lines will be very busy today due to Christmas, I've been on the oboe for about 20 minutes but you maybe able to help.
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Moe Gentle
(@Goementle) reported
@EE extremely disappointed, I personally do not think you should advertise something you do not have in stock and have no idea when it will be in stock... appalling service. Think I shall look into another phone provider...2 weeks and still waiting with no heads up from EE at all