EE Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Guildford come from postal codes GU1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Camberley, Guildford, Godalming, Cranleigh, Leatherhead, Horsham and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Camberley |
Internet | |
| Guildford |
Wi-fi | |
| Godalming |
Phone | |
| Guildford |
Internet | |
| Cranleigh |
Phone | |
| Cranleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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lawd_Cee 🇳🇬🇳🇬🇦🇪🇬🇧🇬🇧🇬🇧🍟🍳🍟🍳🎄🎄
(@iRISHHHwISE) reported
@EE been on the phone and in store about content lock severally . Still lock in place . What is this issue ?
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Viridis Lumen
(@ViridisLumen1) reported
@youngseve @EE I am with the Phone Coop which uses the EE network and have had the same issues since yesterday evening.
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Dave Hodgson
(@h2dgy) reported
@EE Please sort out S60 2BE asap we have a college here full of 4G plans and it's causing major issues with our provision here. Can u explain why this area has been down now since Friday please what are you doing to get this service back up your meant to be most reliable network?
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Rachael Sheldon
(@rach_shelly) reported
@EE If I’m completely honest, what is the point. Internet still not fixed, we were told it would be today! It didn’t happened. My partner is on the phone non stop to you guys, your response time is just awful! Nothing is being resolved with still no end date in sight.
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andy price
(@Andy2923Andy) reported
@EE To Rach To Rach @EE andy price @Andy2923Andy EE 4G broadband mast with degraded signal now for a month still awaiting repairs in SA38 area not what i signed up for in Aug,how can a mast have a degraded signal for so long supplying Sa38 area, I quit BT because of no fibre
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JessicaAKA
(@JessicasuAKA) reported
@EE I won’t be staying with you once my phone contract ends. Last month I purchased a WiFi device on a plan I was told wasn’t a contract but could be stopped anytime. I decided to cancel within days as the WiFi quality was terrible. As I went in store to do so instead of online
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DS 🌹🇬🇧🏳️🌈 retweet pinned tweet!
(@DS_2549) reported
.@EE hey, i have an old iPhone 5c and I’m just wondering if you support Wi-Fi calling on it?
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Raffers 🏳️🌈
(@Sean_Raf) reported
@EE can I open a DM support request please? Bit concerned about my bill about to come out and being charged for an accessory that never arrived! 🥺
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Will Matthewman
(@willmatthewman) reported
@EE Maybe an apology to your customers in Thanet who have been dealing with a patchy service since you put a new mast up 3 months ago!
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Professor Lucy Easthope
(@LucyGoBag) reported
I think it is time to leave @EE after many years of being a customer. They are clearly struggling and in my own situation things are just going from bad to worse, with random amounts now being taken out of my account and each attempt at intervention just creating a bigger problem