EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU2 and GU5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Guildford, Cobham, Woking, Byfleet, Crowthorne, Godalming, Haslemere, Fleet, Farnborough and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
TV | |
| Guildford |
Phone | |
| Cobham |
Wi-fi | |
| Woking |
Phone | |
| Woking |
Phone | |
| Woking |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Robert Dunford
(@repd1975) reported
from
Esher, England
Hi @EE is there an issue with sending texts in the SW London region right now?
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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THOMAS VERNON
(@t_vernon) reported
from
Loxwood, England
@EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.
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THOMAS VERNON
(@t_vernon) reported
from
Loxwood, England
@EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.
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Sir Lincoln Lad
(@PDF53) reported
from
Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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James Snyder
(@StJamesofFleet) reported
from
Fleet, England
@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE please could you help?
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Helmethead
(@Helmethead___) reported
Supposedly the “best” coverage in the #UK. Well @EE as my 4G broadband contract comes to an early end due the consistently shocking and atrocious service, I beg to differ. It’s been truly pants and good riddance to it. Never, ever again. Considering it? Don’t. It’s total rubbish.
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stel k
(@stelk4) reported
@EE i need the international&premium calls to be barred but the customer services are too busy minimum 30minutes wsiting time.
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melanie blackburn
(@melon13) reported
@EE I have tried to contact you on 150 to pay a broadband bill and because I gave up waiting on the phone and decided to call back later I’ve received a message threatening to cancel my account for making nuisance calls
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Golan Ssenkooza Mutesah
(@Mutesah1) reported
@EE the stupid customer assistant keeps texting me that he or she has done some digging and everything is right insinuating that i am a fraud EE how long have been on your network do you want me to post all my bills because in just four years i have spent almost £8000K
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Kate Ayre
(@KateAyre21) reported
@EE you need to sort your services out ASAP! I pay over £50 a month for my phone and my husband pays the same and for the past 2 months we have had no service! Missing important hospital, school and family calls. You're losing 2 loyal customers!!!!
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Pete H
(@peteh13) reported
@EE @MarcAllera Great service in your shop at Stafford yesterday. Two members of staff & a v.busy shop. Each customer was dealt with politely, courteously, professionally, and equally whether buying expensive phones & contracts, SIM only, or just wanting advice. 👍
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neil venton
(@lien60) reported
@EE Good evening still having trouble dropped out twice with in a minute. Plus I am sometimes getting a beeping noise during a call and I can’t here the person I am on the phone to
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Dr Chris Martin 🇫🇷🇩🇪🇪🇸🏳️🌈
(@linguist1980) reported
@EE I’m sorry - your customer service at the moment is terrible. Call #1 hold for 37 mins to only speak to someone for less than 2 mins who then put me on hold again AND DISCONNECTED THE CALL. Call #2 hold AGAIN, and STILL on hold…I’m not paying my bill until it is corrected.
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Helmethead
(@Helmethead___) reported
Supposedly the “best” coverage in the #UK. Well @EE as my 4G broadband contract comes to an early end due the consistently shocking and non existent service, I beg to differ. It’s been truly pants and good riddance to it. Never, ever again. Considering it? Don’t. It’s rubbish.
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Mike E
(@MikeeTHFC) reported
@bt_uk It says no known issues, but whenever I try to switch provider, including yourself or upgrade my package with @EE , it says you can offer me 70+mbps but when I get to checkout it goes down to 30 and EE said this was due to this “issue” your fixing.