EE outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Crowthorne, Woking, Shepperton, Guildford, Aldershot, East Molesey, Godalming, Fleet, Haslemere, and Horsham.

City	Problem Type	Report Time
Crowthorne	Internet	5 hours ago
Woking	Phone	3 days ago
Shepperton	Total Blackout	8 days ago
Guildford	Internet	8 days ago
Aldershot	Internet	8 days ago
East Molesey	Phone	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Badly Drawn Byron (@Bjsfreaked) reported 3 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  Mark P Tickner (@mptickner) reported 4 minutes ago from Chilworth, England

  @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

• 
  Chris Whitehead (@christof88) reported 7 minutes ago from Tongham, England

  @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

• 
  Farhoud Chaparian (@ChaparianF) reported 7 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Paul Hunsdon (@Hunsy1969) reported 8 minutes ago from Wokingham, England

  Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

• 
  Jack Holliday (@JHollid) reported 11 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  Robert Dunford (@repd1975) reported 16 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  David Bedding (@daviejones67) reported 16 minutes ago from Grayshott, England

  @EE Casey, never had this problem with O2, had multiple contracts for our family

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 17 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  Paul Hunsdon (@Hunsy1969) reported 20 minutes ago from Wokingham, England

  @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

• 
  Nigel M (@NigeldMathias) reported 20 minutes ago from Bramley, England

  @EE how do I stop service update texts to my phone. I no longer have a account with EE

• 
  Chris (@MrChris62) reported 26 minutes ago from Guildford, England

  From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

• 
  veronique enright☀️ (@Veronique7) reported 26 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

• 
  steve mitchell (@mitch250681) reported 28 minutes ago from Horsham, England

  @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

• 
  James Snyder (@StJamesofFleet) reported 34 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  ItsDooley (@its_dooley) reported 38 minutes ago from Aldershot, England

  It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

• 
  zo (@zooooeee_x) reported 51 minutes ago from Godalming, England

  @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

• 
  Jim Gormley (@JimGormleyPhoto) reported 53 minutes ago from Esher, England

  @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

• 
  Casper Moore (@cgmoore16) reported 55 minutes ago from Godalming, England

  @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 60 minutes ago from Guildford, England

  Is anybody else having any issues with data on @EE this PM?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 57 seconds ago

  @djmattye @EE Seems to happen on WiFi and 5g phone calls. Resorting to WhatsApp voice calls which work fine. Issue is definitely with network.

• 
  Sarah (@Sarahbops) reported 2 minutes ago

  @EE need help with my account. I have a new number and I can’t get into my account due to a text going to my old number!! Help please

• 
  Paul Rutherford (@Rutherford_Paul) reported 4 minutes ago

  @EE I can assure you I get no signal whatsoever. And I have the latest iPhone too. I used to get 5G there. I raised the issue at the local EE Shop & was told the problem is engineers cannot gain access to where the problematic mast is. This was 3 MONTHS AGO! It’s so so poor!

• 
  Mark Randall (@MarkyTalk) reported 8 minutes ago

  Very disappointed with @EE. It seems like being a loyal customer since the Orange days counts for nothing.

• 
  Tasmin Little CBE (@tasminlittle) reported 9 minutes ago

  @EE I keep trying to contact somebody with a problem that cannot be resolved in the help section or through the phone call menu. How can I actually speak to a person?

• 
  Mark (@mblacky78) reported 9 minutes ago

  @vis_unita In all my years of driving and using my phone (hands free!) I have never had a call drop out! Never not been able to connect! Some people really do just imagine up things to be angry about! @EE customer

• 
  Scott Speight (@scottspeig) reported 9 minutes ago

  @MarkyTalk @EE Try @spusu_uk same network, fraction of the cost. Apparently they manage this by only providing customer service via WhatsApp (although I find it works well). Only issue I have is no Direct Debit option. Just card.

• 
  OSINT/Cyber Bird 🦆🦉🐥🎃👻🕸 (@malwareowl) reported 15 minutes ago

  Hi @EE just like to say thanks for sending Ian Cassidy from @mjquinnhq round to sort my 92 yo dad’s fibre out after a few teething issues earlier. He also connected my dad’s laptop to the router for him too as I can’t get over myself currently to help as I’ve just had surgery.

• 
  Peter H Todd (@Peter_H_Todd) reported 20 minutes ago

  @EE @NOW we've recently purchased another Firestick (for mostly watching F1). Our EE box is very close to the TV due the living room layout, but why is the firestick a little buffering. Sometimes it feels like it's being filmed in 1.25 speed & then 0.75 speed, any help/know why?

• 
  Sarah Dixon (@SiDix67) reported 23 minutes ago

  As I am having one of "those" days... a) Why does it take a GP 2 days to issue a prescription when the system was made digitial to "streamline" the service? b) @EE Have you any idea just how frustrating your diagnostic bots are when your issue does not fit a "box"?