EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 12/06/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Byfleet, Crowthorne, Godalming, Woking, Haslemere, Fleet, Farnborough, Guildford, Horsham and Farnham.

Loading map, please wait...
City Problem Type Report Time
United KingdomByfleet Wi-fi
United KingdomCrowthorne Phone
United KingdomGodalming Phone
United KingdomWoking Internet
United KingdomHaslemere Phone
United KingdomFleet Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • cgmoore16 Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • DebbieDavies Dd - Deborah Davies (@DebbieDavies) reported from Farnham, England

    @EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • daviejones67 David Bedding (@daviejones67) reported from Grayshott, England

    @EE Casey, never had this problem with O2, had multiple contracts for our family

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • squeakerslair Tim Moore (@squeakerslair) reported

    @EE I’ve been advised it’s already in hand and should be resolved within 5 hours.. what I object to is being advised to use a service that isn’t available to me

  • dominicpanda_ dominicpanda (@dominicpanda_) reported

    @ee why am i only getting 3g today? i’ve never had a problem like this before

  • allesaz Sarah (@allesaz) reported

    @EE recently convinced to get 4gee mobile router, assured would have no issues with signal. Spent 2 days rebooting or resetting factory settings. Call technical team, could not help + no idea about booster aerial they offer. Call back expected, no call back #timetocancel #poorEE

  • Brandetweets Brandon (@Brandetweets) reported

    @VodafoneUK has to be the worst carrier for stable 4G/5G in London— I don’t ever remember not stable cellular connection on @EE.

  • trft4535 Tony Rea (@trft4535) reported

    @EE just had yet another sms from EE saying problems in the area. 2 days to fix but I can use wifi call, blah blah. No I can’t in the middle of a field on the farm. Maybe a reduction in the bill for this issues which is probably the fifth or sixth recently,would be a better idea?

  • lincsbirder2019 lincsbirder2019 (@lincsbirder2019) reported

    @FanMadeMunkVidz @EE Just bought an upgrade phone from them but don’t like so I filled in the online returns form. Still waiting for the returns bag. Hope they don’t try to hang it out until my 14 days cooling off period has expired ! ! Need to get back to my old contract and finish it to move on

  • FanMadeMunkVidz FanMadeMunkVideos (@FanMadeMunkVidz) reported

    @EE Absoulte joke lies , stress , poor signal i want out of this contract i have sent back phone and watch and still charging me for it

  • squeakerslair Tim Moore (@squeakerslair) reported

    @EE Earlier today, and tbf it seems to be an automated message. You and your parent BT are selling 4G into poorly served areas as a way to achieve the USO, then you come out with this crap. All it achieves is making those reliant on an already flaky service, feelever more put upon

  • lauz_alexandria Lauren Alexandria (@lauz_alexandria) reported

    @EE why should I stay with a company who can't answer questions, is avoiding responsibility for an EE rep mistake with my address and can't fix it? telling me to just place a new order but not telling me what I'm phoning and what I'm asking?? So unhelpful this is a disgrace.

  • locke101 steven locke (@locke101) reported

    @EE No point the customer services is no use at all