EE outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Shepperton, Guildford, Aldershot, East Molesey, Godalming, Fleet, Haslemere, and Horsham.

City	Problem Type	Report Time
Shepperton	Total Blackout	2 days ago
Guildford	Internet	2 days ago
Aldershot	Internet	2 days ago
East Molesey	Phone	4 days ago
Godalming	Internet	8 days ago
Fleet	Phone	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Chris Whitehead (@christof88) reported 5 minutes ago from Tongham, England

  @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

• 
  Elaine Singleton (@EMPSingleton) reported 11 minutes ago from Busbridge, England

  @EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡

• 
  THOMAS VERNON (@t_vernon) reported 13 minutes ago from Loxwood, England

  @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

• 
  cal 👑 (@FrenzyWalker) reported 16 minutes ago from Horsham, England

  @EE my broadband is down when it was only installed 2 days ago!?

• 
  Randombiz (@RandomBiz) reported 17 minutes ago from Esher, England

  Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  David Bedding (@daviejones67) reported 18 minutes ago from Grayshott, England

  @EE Casey, never had this problem with O2, had multiple contracts for our family

• 
  Nigel M (@NigeldMathias) reported 19 minutes ago from Bramley, England

  @EE how do I stop service update texts to my phone. I no longer have a account with EE

• 
  steve mitchell (@mitch250681) reported 21 minutes ago from Horsham, England

  @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

• 
  Casper Moore (@cgmoore16) reported 21 minutes ago from Godalming, England

  @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

• 
  zo (@zooooeee_x) reported 24 minutes ago from Godalming, England

  @EE please could you help?

• 
  Chris (@MrChris62) reported 24 minutes ago from Guildford, England

  From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

• 
  Farhoud Chaparian (@ChaparianF) reported 25 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  Mark P Tickner (@mptickner) reported 32 minutes ago from Chilworth, England

  @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

• 
  Pieter Le Roux (@pietergriffin) reported 34 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  THOMAS VERNON (@t_vernon) reported 35 minutes ago from Loxwood, England

  @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

• 
  Paul Hunsdon (@Hunsy1969) reported 38 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  Randombiz (@RandomBiz) reported 47 minutes ago from Esher, England

  @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  Tom (@Para_Tom999) reported 53 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  veronique enright☀️ (@Veronique7) reported 56 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  ❤Rebecca 4Q35❤ (@Rsp4Q) reported 58 minutes ago from Farnham, England

  @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Natasha (@NatashaB819) reported 3 minutes ago

  @EE We did a home move 2 years ago and have so far had no issues, other than the extortionate price we’ve been paying! The switch over is on you @EE not us but we’re having to suffer because of it and had to sign up to a new contract that apparently, we can leave at any time

• 
  Sarah's Dad 💙💛 (@AndyEmmott) reported 4 minutes ago

  Hey @EE how do you actually speak to a human to resolve a fault!!! Been waiting over 2 hours for someone to help fix my broadband issue... pretty poor customer service

• 
  Jon Pitts (@briavelsjon) reported 11 minutes ago

  @imjustryan___ @EE London's a pretty pretty big city, can you be a bit more specific? And is the issue poor data speeds? Or lack of coverage?

• 
  Daniel M #BCUK (@ExpiredMinotaur) reported 11 minutes ago

  @EE Im not calling to tell you your link is broken

• 
  Andrew (@NearlyOver40) reported 11 minutes ago

  @O2 @ee Does O2 have problems in GL51? My iPhone 13 shows 5G and 4 bars but NOTHING works (e.g. X, WhatsApp). My wife’s EE iPhone 13 works perfectly there … comments/advice please.

• 
  WithNibs (@WithNibs) reported 15 minutes ago

  @EE credit as run out. call 150 says"mobile network not available" so run out of credit can't top up. What a **** network, been with you 18 months, am leaving you tomorrow. log in website, send code never arrives. ****!

• 
  Musical Shrimper 🎶🦐 (@musicalshrimper) reported 16 minutes ago

  @England @EE It’s awful

• 
  鬼萃香 OniSuika (@OniSuika) reported 16 minutes ago

  @EE just following up on the month of constant outages, in my area that your own service checker says hasn't been serviced since 2021. It's still happening, it's still terrible, and I'm still waiting until the 27th for a fix, after I was lied to about the last "fix" other week.

• 
  Bigpiz Official Page (@bigpiz_) reported 20 minutes ago

  @EE Called 150 already. Got nowhere. So here we are publicly. £25 plan, £137 bill, £4/minute to Jamaica with zero warning. Your customer service team couldn't help. Maybe your social team can?.

• 
  Derek (@DerekAllan61) reported 23 minutes ago

  Obviously I @EE don't give a flying **** about customer service