EE outages and service status in Guildford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Guildford, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received May 20, 9:00 AM GMT+1.
- Internet (44%)
- Phone (44%)
- E-mail (11%)
The latest reports from users having issues in Guildford come from postal codes GU5 and GU1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guildford, England
The most recent EE outage reports came from the following cities: Aldershot, Farnborough, Surbiton, Guildford, Dorking, Fleet, Woking, Leatherhead, Weybridge, and Sunbury-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot
|
Internet | 9 hours ago |
|
Farnborough
|
2 days ago | |
|
Surbiton
|
Internet | 2 days ago |
|
Guildford
|
Internet | 5 days ago |
|
Guildford
|
Internet | 6 days ago |
|
Farnborough
|
Phone | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, EnglandHello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, EnglandAfter some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Mark P Tickner (@mptickner) reported from Chilworth, England@MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms
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veronique enright☀️ (@Veronique7) reported from Esher, England@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Iwona Sadowska (@IwonaSadowska) reported from Esher, England@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Theresa Godly (@GodlyTheresa) reported from West Molesey, EnglandThank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Sir Lincoln Lad (@PDF53) reported from Aldershot, England@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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cal 👑 (@FrenzyWalker) reported from Horsham, England@EE my broadband is down when it was only installed 2 days ago!?
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Randombiz (@RandomBiz) reported from Esher, England@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Chris (@MrChris62) reported from Guildford, EnglandFrom last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, EnglandSo @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Farhoud Chaparian (@ChaparianF) reported from West Molesey, England@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Dd - Deborah Davies (@DebbieDavies) reported from Farnham, England@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Tom (@Para_Tom999) reported from Camberley, England@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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veronique enright☀️ (@Veronique7) reported from Esher, England@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Chris (@MrChris62) reported from Guildford, EnglandHalifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bodz84 (@AFCBUDDY85) reported@skytv do you want to explain why EVERY other device from 5 mobile phones. 5 laptops. 2 ipads and a even partridge in a pear tree works on @EE broadband, but your sky Q box and multi room box keeps disconnecting? is that why i pay £75 p/m for repeat films and crap sports?
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shaun (@1971wilko) reported@Ofcomsheep @EE That is your most stupid post yet, but then we have already established you're a lying hypocritical thick ****.
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Mared Williams (@mared_williams5) reported@EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?
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Sarah Taylor (@ssaarraahhttaay) reported@EE thoroughly disgusted with treatment today from Ee! Does it really take 5 days to get back to me with a complaint originally raised in February!!!!!!! Apparently managers don’t speak to the public!!!
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liam moisey (@liammoisey2) reported@EE got a complaint about a sale person is it normal for them to ask for **** and take cigarette butts out of an ash tray ?
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Mmck (@Mmck09) reportedOi @EE why your box telling me there’s a problem with my internet when every other channel works. Trying to watch some a league and your cutting out and blaming the max broadband possible. Sort your eetv out
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Love2knit4love (@Love2knit4love) reported@EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(
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Matt (@MattCowlin) reported@EE My mobile data is not working on my plan. In the CM17 area. Is this a known issue?
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Theloneliest Monk (@KvetchHell) reported@EE Your site has the facility to rearrange an engineer appointment, but it appears to have a design fault as there is no immediately obvious button to click in order to cancel. There also appears to be no online assistant service or contact email. V. poor 0/10.
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Gareth Morgan (@gazmorgan77) reported@EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .