EE outages and service status in Guildford, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Phone.
- Internet (75%)
- E-mail (13%)
- Phone (13%)
The latest reports from users having issues in Guildford come from postal codes GU5 and GU1 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Guildford, England
The most recent EE outage reports came from the following cities: Haslemere, Surbiton, Aldershot, Farnborough, Guildford, Dorking, Fleet, Woking, and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Haslemere
|
Internet | 10 days ago |
|
Surbiton
|
Internet | 11 days ago |
|
Aldershot
|
Internet | 12 days ago |
|
Farnborough
|
14 days ago | |
|
Surbiton
|
Internet | 14 days ago |
|
Guildford
|
Internet | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Casper Moore (@cgmoore16) reported from Godalming, England@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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zo (@zooooeee_x) reported from Godalming, England@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
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Chris (@MrChris62) reported from Guildford, EnglandHalifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Iwona Sadowska (@IwonaSadowska) reported from Esher, England@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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steve mitchell (@mitch250681) reported from Horsham, England@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Tom (@Para_Tom999) reported from Camberley, England@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Richard Doré-Boize 🏴 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England@northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, EnglandHello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Farhoud Chaparian (@ChaparianF) reported from West Molesey, England@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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THOMAS VERNON (@t_vernon) reported from Loxwood, England@EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.
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veronique enright☀️ (@Veronique7) reported from Esher, England@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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ItsDooley (@its_dooley) reported from Aldershot, EnglandIt's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working
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Mark P Tickner (@mptickner) reported from Chilworth, England@MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms
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LukeClark (@LukeCla49671833) reported from Esher, England@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Elaine Singleton (@EMPSingleton) reported from Busbridge, England@EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡
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James Snyder (@StJamesofFleet) reported from Fleet, England@ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, EnglandSo @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, EnglandIs anybody else having any issues with data on @EE this PM?
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dan B (@doomlooped) reported@1pMobile @EE Hi. I've had zero network or mobile coverage over the past 3 days indoors. Previously had low 5G coverage for voice and calls.. Please can you investigate? BS20 0.
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Ryan (@RyanSP93) reported@EE trying to connect my new smart hub to the EE app and it keeps saying it can’t. I keep having similar issues like this with your app. Frustrating please help
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Shaun Adams (@shaundadams) reported@EE This ain’t going to work. I’ve tried that number and end up in an automated queue. I provided my contact details to allow EE to contact me. Instead I am doing the chasing over an issue I have shown is not what is claimed. I look forward to hearing from you, please!
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👑 Sean 👑 (@kingseany94) reported@EE i need help with my broadband, ive been with you for 2 months now and the connection is awful. i can no longer stream in 4K and the wifi connection is awful.
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Curlers21 (@curlers21) reported@GothOnABrompton @EE thats why i never moved from Talktalk, as long as the costs are good, my speeds and cnnection work then **** all that mess transfering over to Virgin as i was going to only for friends to warn me off them
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caitlyn1972 (@AlwaysAnAngel72) reported@EE waiting for my new phone which should have been here yesterday but was a problem with your end. It was sent yesterday but I don't have an order number to track it fully. How do I get this please? I got the text from DPD but it's just stuck at Morley Depot.
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Mike (@MikeFitnes89102) reportedHave been having signal issues for the last two days @EE and your checkers has confirmed that there are no issues in my area, and yet one bar and continuous EE Edge displaying at regular intervals during the day
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Charles Salt (@CharlesSalt3) reported@EE I am fed up with not being able to connect to the internet, I’m down again! The last time I spoke to someone non Plymouth it was fixed now it has gone again, I am paying all this money and I am rarely on the internet,
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Dave Read (@Yamanx1) reported@EE Why is streaming cut off at 200gb on the Isle Of Man? I’m sick to death of this regressive bullshit 17 years ago it was perfect, now I pay more than ever & it’s ****! @SureIOM used to be good, now it’s worse than it ever was before we even had 3-4g Starlink next year
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Matt Black (@DJ_Matt_Black) reported@EE Thank you, when I contacted customer service by DM this is the number that contacted me so I think you might want to look into it