EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU2 and GU5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Horsham, Haslemere, Weybridge, Guildford, Cobham, Woking, Byfleet, Crowthorne, Godalming, Fleet and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Phone | |
| Haslemere |
Phone | |
| Weybridge |
Phone | |
| Guildford |
TV | |
| Guildford |
Phone | |
| Cobham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
EE Issues Reports
Latest outage, problems and issue reports in social media:
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steve lord
(@davincicomm) reported
@EE Hi phone folk. Feel badly let down. Your EE retail outlet failed to activate roaming dongle. Having to use contract allocation hotspot device for three weeks! No emails now for five days. Why? Wife with EE. Her emails work perfectly. I had 2 days of mail. Then nothing. Why?
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Joe Brown
(@projectzip) reported
@lerrosja @EE If its one of those small rechargeable box types it might be worth trying a reset. If its a home style router id try connecting a pc via ethernet to see if its the wifi part thats not working.
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Martin Evans
(@martinevansnet) reported
Been looking forward to upgrading my phone on @EE today but now my Friends&Family discount code is not working - seen it's cheaper on @Three too - anyone from @EE able to help with the discount before I go looking elsewhere?...
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Snr Jack
(@chrisjax) reported
@EE I’m still waiting for my BT sport to be activated and it’s been longer than 24 hours. Phoned EE last night and they said it was a BT issue and it would be activated today. Been waiting since Tuesday at 6pm. Any updates?
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Grumpy Grandad
(@wolfmansteve) reported
@shelbiie @EE Not with their signal, it's worse than Sunderland.
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Roy Wilson ⚒
(@RoyWilson5874) reported
@EE How does this help the normal paying customer?
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Kríss Buddle
(@KrissBuddle) reported
@EE And you think we stop having problems at 2300??????
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Harvey Nuttall
(@harvey_nuttall) reported
I'd like to say , another day a new phone....I'd like to say that but when you're with @EE it's a case of another day and still no new phone. Joke of a service , yesterday Lottie seemed to mock me by telling me it's a great phone that I've ordered. Terrible service
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␀
(@drd_77_) reported
Hey @EE , when do you plan to fix Your WiFiCall feature? I’ve got two phones which are practically unusable at my home 😡
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Judi Saunders
(@forward_change) reported
Phoned @EE in the morning with a fault- broadband down- and by supper it was repaired. Thanks @EE for such speedy service.