EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU2 and GU5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Fleet, Yateley, Horsham, Godalming, Farnham, Dorking, Bordon, Haslemere, Weybridge, Guildford, Cobham, Woking, Byfleet, Crowthorne and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sam M.
(@SamMankotia) reported
Just joined @EE and separated from @ThreeUK after 10 years. I have to say, my initial experience with @EE is frustrating and woeful. Simply no way of getting hold of customer service. Waited for 26 minutes only for the call to drop. Absolutely appalling! 😡😠 Not a good start!
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$ILKY🖤
(@VonniexDon) reported
Sooo ere dis @EE y ain i gots no service??? I dnt live in da sticks either.
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Nicki Porter
(@NicolaaKerry) reported
@EE any reason why my signal is so awful for the past few days..? I can’t call to speak to anyone as I constantly have no signal when I previously had. Can someone advise please?
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lucy barnett
(@lucebarnett) reported
@EE hello, I spoke to one of your team on 20 Dec to cancel PS5 bought online minutes earlier. The call handler advised he’d cancelled it and that I would be refunded £20 deposit paid on PayPal. I have received no email confirmation of cancellation nor deposit refund. Please help.
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Bike McBikeface
(@BikeMcBikeface) reported
@EE Your air traffic control advert - what's the big deal? What sort/volume of data is being transmitted over the network? The pilot has eyes on the airfield, and navigation control, so isn't it just an ATC having a chat?
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Retro Mark Forever 🎮
(@sheeldz) reported
i've contacted @EE six different times, and there has been each a different story, a different "fix", and nothing has actually been fixed. and today, i think i've got to the bottom of it - they think I'm using someething called Viber.
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Karona
(@KaronaJB) reported
P poor service from @EE and @AppleSupport
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Davemcc1
(@Davemcc1_) reported
@EE Hey, I upgraded a while back and was meant to get an email to claim some free pixel buds... Naddas came through... Help?! My current pair have just died 😭
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Amelia Khan
(@khan_we_kick_it) reported
@virginmedia Are there any mobile outages in the UK right now? My phone suddenly lost Virgin's 4G signal on 05\01\22 at 2pm, mid-use. It has not been able to reconnect to Virgin's 3G or 4G networks since then. It is currently connecting to @EE's network (roaming). Help! 🤨
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Sue, CTeach. 💙
(@OneAboutSue) reported
@EE Having problems setting up my new account & SIM with you. I tried submitting my PAC online but it won’t work. Can’t get my login and password to work either.