EE outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Crowthorne, Woking, Shepperton, Guildford, Aldershot, East Molesey, Godalming, Fleet, Haslemere, and Horsham.

City	Problem Type	Report Time
Crowthorne	Internet	15 days ago
Woking	Phone	18 days ago
Shepperton	Total Blackout	22 days ago
Guildford	Internet	23 days ago
Aldershot	Internet	23 days ago
East Molesey	Phone	24 days ago

Community Discussion

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EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Paul Hunsdon (@Hunsy1969) reported 2 minutes ago from Wokingham, England

  Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

• 
  zo (@zooooeee_x) reported 5 minutes ago from Godalming, England

  @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 8 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  veronique enright☀️ (@Veronique7) reported 10 minutes ago from Esher, England

  @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

• 
  Elaine Singleton (@EMPSingleton) reported 12 minutes ago from Busbridge, England

  @EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 15 minutes ago from Guildford, England

  Is anybody else having any issues with data on @EE this PM?

• 
  Badly Drawn Byron (@Bjsfreaked) reported 16 minutes ago from Farnborough, England

  @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

• 
  Jim Gormley (@JimGormleyPhoto) reported 16 minutes ago from Esher, England

  @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

• 
  Pieter Le Roux (@pietergriffin) reported 22 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  Randombiz (@RandomBiz) reported 25 minutes ago from Esher, England

  @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  James Snyder (@StJamesofFleet) reported 25 minutes ago from Fleet, England

  @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

• 
  I am Robin (@robinhamilton77) reported 28 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  LukeClark (@LukeCla49671833) reported 34 minutes ago from Esher, England

  @EE @wembleystadium I can not get any single on my phone is the single down in claygate

• 
  Randombiz (@RandomBiz) reported 37 minutes ago from Esher, England

  Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

• 
  Mark P Tickner (@mptickner) reported 39 minutes ago from Chilworth, England

  @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

• 
  Jack Holliday (@JHollid) reported 42 minutes ago from West Molesey, England

  @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

• 
  cal 👑 (@FrenzyWalker) reported 48 minutes ago from Horsham, England

  @EE my broadband is down when it was only installed 2 days ago!?

• 
  Tom (@Para_Tom999) reported 52 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  Robert Dunford (@repd1975) reported 54 minutes ago from Esher, England

  Hi @EE is there an issue with sending texts in the SW London region right now?

• 
  veronique enright☀️ (@Veronique7) reported 58 minutes ago from Esher, England

  @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Liam Purves (@purves_liam) reported 59 seconds ago

  So had an email from @EE saying my TNT Sport is going up to £25pm, message us to cancel the sub. Messaged and they say it will cost £20pm if I want it again! So seems cheaper to cancel and resubscribe! How does that benifit loyal customers? @MartinSLewis @moneysavingexp

• 
  Daily Thoughts 🤷🏻‍♀️ (@dailythought99) reported 3 minutes ago

  @EE how do you justify £300 charges in one go to cancel wifi a bit earlier? You are money grabbing and have 0 ethics. I will never recommend you to anybody and will make sure everyone is aware how you operate as a business

• 
  Mr Gray (@Monetization26) reported 3 minutes ago

  @EE I’ve spent allday being told there’s no issues, when in fact 30house down the road have had no internet allday and have been affected if your on EE, BT & Sky so why aren’t your staff being open and honest about the situation????.

• 
  Emma Lockhart (@EmmaLockha51775) reported 6 minutes ago

  @EE take out a phone contract, get promised free buds, 6 calls later and still not sorted. Keep getting told our guide says we have to do this, well your guide is not working so we need another solution. I am going to @OmbudsmanPh if this isn't sorted

• 
  Martin Elliker (@MartinElliker) reported 8 minutes ago

  @EE Let down by what service - I really wish I’d had a service to be let down by - a 💩organisation doing what you do - voted ‘the best company 25 times’ in what universe was that ? Frustrated doesn’t even start to cover it.

• 
  LK (@AMothersSon) reported 9 minutes ago

  @EE Currently in Turkiye and meant to have roaming as part of my package. I've not received the "Welcome to Turkiye" text, I've been locked out my app, I can't WiFi call for support, I can't get on live chat, my roaming is out but I can't connect to any network. Ridiculous.

• 
  Amy Salmons (@Amy_Salmons) reported 15 minutes ago

  @EE Hey, that's great but you can't receive texts on the watch number, tech support confirmed that yesterday. And there is nowhere to change it to the actual mobile number

• 
  Darren Alexander (@Alexander220517) reported 17 minutes ago

  @EE @birthdaycakexo The whole country’s the same, Inverness, Angus and Dundee area… when I went down to England it was the same. Service providers know yet they keep panning the customers off with the same bullshit. The uks infrastructure is a joke and it’s not going to get better

• 
  Openreach (@WeAreOpenreach) reported 20 minutes ago

  @bionic_KT @EE Hi there, We can only accept permission from the land owner listed on the land registry, however it is down to the land owner to engage with us if they wish. I appreciate this is frustrating, I am very sorry for the delays with your order but unfortunately without (1/2)

• 
  Reece Sullivan (@ReeceSullivan1) reported 22 minutes ago

  We have self driving cars, AI but I can't get **** all signal! Class @EE