EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Woking, Camberley, Aldershot, Yateley, Dorking, Chertsey, Haslemere, Leatherhead, Ashtead, Shepperton, Guildford, Horsham, Weybridge, Fleet and Godalming.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lazy London Mum
(@Lazylondonmum) reported
@EE waited in all morning for a phone, only to be told it won’t be delivered at the scheduled time. I’m now unable to get through to 150 to arrange a delivery to a new address. I’ve been a customer for over 15 years. Shocking service
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Sam
(@prettynpeeptoes) reported
Would love to know how @EE are justifying their 9% price increase (3.9% above inflation), I couldn't believe the email I just received 🙃 I've been on the receiving end of calls about this when I used to work for them but I've never seen this much of a price rise
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Owen
(@owenhb17) reported
@EE Okay, thanks. Not unreasonable for a consumer to want to know where the additional 3.9% is going; certainly disappointing rough dates aren't readily available considering the whacking price increase for a relatively poor service in my area.
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SCOTT HALL 🏆
(@SHALL1293) reported
So I have a watch on contract and the contract finished in January but you have to ring up 30days before to cancel it!! Joke..so now I have to pay extra 2 months fuming 😡 @EE
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Marcus Broad
(@sucramco) reported
@EE Yes. I have just come off the phone. From your guys now. I was recommended to go to Google as they would possibly swap the phone as it was faulty. Problem is the phone rebooted whilst the lady was talking to a manager at google. Now I can't get back in tough with Google
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Marcus Broad
(@sucramco) reported
@EE I just don't like the idea of the phone being opened that's the factory seal gone. It's never the same after that. I just want a replacement. It's 3 months in and been like it since the start. I'm just fed up. I just need to check my rights as I know the terms have changed.
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shakil
(@shakstar7) reported
@EE Hey Jess, I would happy to take my time out and train your customer service team on how to deliver great customer service. You are known as no.1 network but it is sadly not for your customer service.
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Mands 💜💙💜🤍😷🌷🌺🌻🌼
(@skipper68uk) reported
@EE Having problems, going to pop to EE store tomorrow... i inserted sim says emergency calls only, log into my ee then went to add phone, entered number said will send code ... never arrives
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shakil
(@shakstar7) reported
Why is it EE customer service sales people always seem not bothered? I can't be asked to do sales attitude.. Either you want it or piss off almost feels like.... wanted to get an upgrade, came out wanted to look elsewhere. Well done @EE #shitcustomerservice #EE #upgrade
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Marcus Broad
(@sucramco) reported
@EE Unless it's something different. My phone reboots up to 4 times a day. I've reset, deleted apps so many times. I was hoping an update would sort it like all the other problems. But it hasn't. I can't wait up to 28 days for repair. It shouldn't need a repair. Yes it's faulty.