EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 12/08/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Cobham, Woking, Byfleet, Crowthorne, Godalming, Haslemere, Fleet, Farnborough, Guildford, Horsham and Farnham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCobham Wi-fi
United KingdomWoking Phone
United KingdomWoking Phone
United KingdomWoking Phone
United KingdomByfleet Wi-fi
United KingdomCrowthorne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • daviejones67 David Bedding (@daviejones67) reported from Grayshott, England

    @EE Casey, never had this problem with O2, had multiple contracts for our family

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Allensmith81 Allen Smith (@Allensmith81) reported

    Live in Dundee, if you ever call the @DundeeCouncil payment line (it starts 0845) from your mobile device @EE treat this a premium rate phone number.. so when I called to make a payment to my council tax in august I was charged £5.50 for that call. #DaylightRobbery #Dundee

  • kittyk3 kitty oreilly (@kittyk3) reported

    @EE every evening br band crashes .. my neighbours are with another provider and they are smugly watching Netflix - me - I may have to resort to housework .. please fix it 🤞

  • JennyArchibaldx Jenny Archibald (@JennyArchibaldx) reported

    @EE can’t believe how bad the customer service has been this weekend, been with Ee for almost 10 years and never experienced anything quite like it. Absolutely shocking..all just to take out an extra line and give you more custom!

  • RunnerVi vi_runner (@RunnerVi) reported

    @VodafoneUK I'm with @EE and keep having problems texting someone on your network. They don't always receive my texts and I don't always receive theirs. Fine with someone else on your network though. Any ideas please?

  • HGUltimate . (@HGUltimate) reported

    @EE very poor service, bought the roam abroad pass to use in USA. CANNOT use my mobile data and service for calls and text keeps cutting out. Been here for four days. This is DANGEROUS SITUATION. I need help ASAP

  • NicWilko Nic Wilkinson (@NicWilko) reported

    @EE Only one of my phones showing on my account. The other is due an upgrade & need to do it but I can't get to it. Made a complaint on 12th Sept. Call back last week when at work. Agent promised to email/call back. Has not. Payment on current contract taken again.

  • 3sacloud 3sacloud (@3sacloud) reported

    @ee service? Trying to tell me that rebooting my 4G router via their software is 'not supported'. As a customer of over 25 years is it unreasonable to expect better? #noconfidence #badservice #customersupport

  • SteveP811 Steve Parrott (@SteveP811) reported

    @EE @EnglandFootball That poor kid… he’s just been given terrible advice by a fraud who managed to con his way into managing England…

  • Raj_CX_Training Raj Dattani (@Raj_CX_Training) reported

    1 hour 21 minutes and counting on hod to speak someone at @EE just terrible! One of the many reasons I left them!!!! To receive a letter to say I owe you £20 after 3 years of leaving you is a bit stupid don't you think? Rubbish!!!!!

  • trotsky71 Scott Owen 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@trotsky71) reported

    @EE Thank you for all your help after my mum had a massive stroke her mobile was useless to us locked and could do nothing but your staff have been brilliant and it’s a massive weight off my shoulders trying to sort this out so #Thankyou