EE Outage Report in Guildford, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Woking, Horsham, Weybridge, Leatherhead, Fleet, Yateley, Godalming, Farnham, Dorking, Bordon, Haslemere, Guildford, Cobham, Byfleet and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
EE Issues Reports
Latest outage, problems and issue reports in social media:
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queenscorgie7
(@queenscorgie7) reported
@EE a 2 way radio communication with a non commercial flight dont need fibre broadband YOU DID NOT LAND A PLANE the pilot did, such a fraud claim especially when the same advert says 18% UK coverage so 82% NOT covered the Civil Aviation would never allow you to land a plane
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Taiyella
(@_Taiyella) reported
How can @EE assure me that this phone has not been tampered with? Imagine I login and someone has a screen recorder or something? Or my bank details are stolen?
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Fiona 🏴
(@Hobnobette) reported
@EE To cancel
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The Driver
(@i_drive_the_bus) reported
Anyone else think @EE home broadband is like dial up ? Self isolating can't watch live telly via streaming services as its just non stop glitching utter dog ****
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Fran L
(@fleonz93) reported
@EE need a contact email for support. The only way of contacting you is by phone, but my SIM is not working. Stores are not open by the time I leave my work. I am being charged for a service I am not able to use since I received this faulty SIM.
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Amy Sampson Photo
(@AmySampsonPhoto) reported
@EE come on, follow @virginmedia & @O2 by not reintroducing roaming charges. I’ve been your customer for many years & because I’ve upgraded you’re going to charge me £2 a day when I’m in Europe? #notcool #euroamfree
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Mariola Tàrrega
(@mariola87) reported
@EE I've moved out of the UK. I've asked for one of these 3 options: cancel my plan/lower my monthly fee/change to a pay as you go plan. This is your response: £117 to cancel my plan/no to lowering my monthly fee/no to a pay as you go plan.
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Taiyella
(@_Taiyella) reported
How can my iPhone 13 pro max arrive OPENED with the security seal broken and @EE first of all blame DPD and lie and say it’s quality assurance??
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Sarah Jane 🏳️🌈🇪🇺💙
(@Sarah_Jane_2412) reported
@EE I’ve upgraded my plan recently in October and was told in store my NHS discount would be applied. It hasn’t been. Can it be applied now even though my plan has started if I ring customer services?
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Sofee!
(@SofeeB) reported
@EE hi, I’ve switched from ee and I’m trying to log into my account to get my final bill, but for the past week it’s been saying error logging in, just wondering if you can help me. Thanks a lot :)