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EE outages and service status in Guildford, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Jul 18, 2:31 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent EE outage reports came from the following cities: Godalming, Fleet, Haslemere, Horsham, and Surbiton.

CityProblem TypeReport Time
Godalming Internet 1 day ago
Fleet Phone 4 days ago
Haslemere Phone 6 days ago
Horsham Internet 22 days ago

Nearby cities with recent reports

Godalming

1 recent signals

1 day ago
Fleet

1 recent signals

4 days ago
Haslemere

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • WellpaddedPaddy
    WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • WellpaddedPaddy
    WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • JHollid
    Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • Bjsfreaked
    Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • StJamesofFleet
    James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • Bjsfreaked
    Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • JimGormleyPhoto
    Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • t_vernon
    THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

  • robinhamilton77
    I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • EMPSingleton
    Elaine Singleton (@EMPSingleton) reported from Busbridge, England

    @EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • Veronique7
    veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • t_vernon
    THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

  • mitch250681
    steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • LukeCla49671833
    LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • Bjsfreaked
    Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnboy270783
    John (@Johnboy270783) reported

    Hey @EE, what's happening with the constant terrible signal in Burton-upon-Trent? I'm not the only person to mention it. If it carries on I'll be cancelling my contract.

  • DerekAllan61
    Derek (@DerekAllan61) reported

    @Martinscott1967 @EE Piss poor customer service PLUS the phone in question is still on the website for order, utterly incompetent

  • TisSaff
    Gaz (@TisSaff) reported

    @ee Wow, due an upgrade (customer for 25+ years). Samsung S26, same plan, same duration. With @iD_Mobile_UK it's £19 upfront and £29.99 a month. With yourselves its £20 up front £72.81 a month (first month is £92.81).... What the actual hell ?! Think you lost a loyal customer!

  • DeanGill4L
    Dean Gill (@DeanGill4L) reported

    @EE - been waiting 7 days now for a call off a supervisor, been promised twice I’d have a call in the next 4 hours. Is this how you treat customers ?

  • NicDenso
    Not another one (@NicDenso) reported

    @MichelleBeckett I had a similar problem with @EE, they stuck to their terms and conditions like glue, I only had one request and that was they inform a senior person of the situation, I didn't even want them to concede, just be aware of the issue, they point blank refused. I've had 5 contracts with them for about 6 years now. As each one ends I'm going elsewhere on principle now.

  • jamie_2127
    Jamie T (@jamie_2127) reported

    @ClarkRenney @EE The problem is @EE. Over inflated prices for **** coverage and abysmal service.

  • Davidaag1991
    D (@Davidaag1991) reported

    @iowrunningmum @EE But when this sort of thing happened to me when I worked there, if they said X, and there was a call on the date they said and what they said was credible (I.e. not saying you were offered free BB for life), I’d believe the customer.

  • GaryGaryweir11
    Gary (@GaryGaryweir11) reported

    @EE I spoke to somebody and it's my fault you never gave me an option to get a pass with free data and calls!!!!!!!!

  • Johnboy270783
    John (@Johnboy270783) reported

    @EE Well, we've got a big problem here then, haven't we.

  • NyakehVangahun
    Nyakeh Vangahun (@NyakehVangahun) reported

    @EE services seem to be down again for users that are abroad. What is going on?