EE

EE Outage Report in Guildford, Surrey, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Guildford come from postal codes GU1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 03/04/2026 18:30

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Guildford, Horsham, Camberley, Headley, Woking, Aldershot, Yateley, Dorking, Chertsey, Haslemere, Leatherhead, Ashtead, Shepperton and Weybridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Internet
United KingdomHorsham E-mail
United KingdomCamberley Internet
United KingdomHeadley Internet
United KingdomCamberley Internet
United KingdomWoking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • Boizey Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England

    @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • t_vernon THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • its_dooley ItsDooley (@its_dooley) reported from Aldershot, England

    It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • t_vernon THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • A_True_Liberal The Libertarian (@A_True_Liberal) reported

    @EE @DomMgy1 Can Dom cancel though? I'm pretty sure that, under @Ofcom rules, he can?

  • DanielBorley3 Daniel Borley 🦏 (@DanielBorley3) reported

    @EE Hands down the most useless company I have ever had the misfortune of having to deal with! Charged me £274 twice. Incorrectly first time and then when meant to refund you charged me again! Absolute shower!

  • andy3196 Andy Mackie (@andy3196) reported

    @EE That may have been just until the economic situation improves as I have been a contented customer for over 15 years but these problems mean I probably won't be back.

  • mattcowburn1 M. J. C (@mattcowburn1) reported

    So anyone got any decent mobile network recommendations as @EE are seemingly taking the mick with £100 a month... Shambolic.

  • superssonic David Hawkins (@superssonic) reported

    @EE No it still says try later techincal problem. Its the free add on so dont see why its not working??

  • andy3196 Andy Mackie (@andy3196) reported

    @EE When I logged in last Friday I wasn't sure whether I was leaving, or advising EE of my recent change of address, but the website was so unstable I was pushed into leaving.

  • AnneMarieRowe16 Anne-Marie Rowe (@AnneMarieRowe16) reported

    @EE I changed from 02 to EE , I was promised perks that never happened and I’m paying three times as much . I also chose broadband with them and they never turned up yet BT wish to charge me . It’s been an incredibly expensive change , They promised a lot but didn’t deliver

  • MatthewHoneyma9 Matty Honeyman🇺🇦 (@MatthewHoneyma9) reported

    @EE Hi @EE I can't call, as the SIM I have with you doesn't work. Also, your website doesn't offer any clear guidance on how to get InTouch if you and call. Can you help asap please ?!

  • speedaldo9 speedaldo (@speedaldo9) reported

    @EE Hello @EE how do I cancel my plan and keep my phone number

  • doctor_LRB Laura Rachel (@doctor_LRB) reported

    @james_e_b_ @DrCherryCanovan Thank you. No luck. It’s just an emergency call to services. I was thinking I could call @EE and see if they can contact a landline or something as I have the lost mobile number. This will be a little mission for me today and I won’t give up