EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU1, GU2 and GU5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 12/10/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Guildford, Cobham, Woking, Byfleet, Crowthorne, Godalming, Haslemere, Fleet, Farnborough and Horsham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford TV
United KingdomGuildford Phone
United KingdomCobham Wi-fi
United KingdomWoking Phone
United KingdomWoking Phone
United KingdomWoking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • t_vernon THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GilMacd Gill M (@GilMacd) reported

    @EE waiting on a phone being activated. First phoned about this over a week ago. Can someone help please

  • seanroberts037 Sean Roberts (@seanroberts037) reported

    Hey @EE I was wondering if you would care to explain now you have put our phone bills up, I would like to know why all of a sudden the network on 4g is absolutely rubbish in terms of speed even with a full signal

  • PeternoyesVC Dr Peter Noyes (@PeternoyesVC) reported

    How come in this day of age we are still without a mobile phone signal and in a black spot in Dorset. Chaldon Herring has a phone box as the only public means of communication. @EE @BT

  • Mrw64Rob Rob Watson (@Mrw64Rob) reported

    @virginmedia Really, another £74 claimed for crap service! @EE Here I come.

  • markwba3 Mark Draper (@markwba3) reported

    @EE Oh right I didn't know that, thx for the info. My broken phone is an old PAYG phone, I'm just getting a new PAYG but intend to stay with EE. Is there any way for keeping my old number?

  • luckylinkage Vicky Lee (@luckylinkage) reported

    @EE Thank you Helen, I've set up the account as you mentioned. But your link you sent to order a replacement sim doesn't work for me. Is it the right link?

  • joshuaflour joshua all caps (@joshuaflour) reported

    @EE my broadband is awful, it cuts out at least once an hour, not helpful when I’m WFH. and I’m eating into my @O2 data 😠 sort it out between urselves

  • itspyrex1 ItsPyrex (@itspyrex1) reported

    @EE is your payment system down I have been trying to pay my bill today and the page displays an error?

  • finnan_g Keith g Finnan (@finnan_g) reported

    @EE loyalty means nothing to you guys 15 years a customer yet you wouldn't budge on an upfront cost you used to be so flexible ..seems no longer the case ..June bye bye

  • ssazsquar ssazsquar (@ssazsquar) reported

    @EE In our house......5G phone on 3G for a week....Not 1 but 3 -5G phones!!!Amazing Ehh??3G!!!!!Called 3 times today and resolved nothing!!!!For a while we’ve been getting these issues and........Thank you very much dear EE but We’ll be off very soon.....👋🏽👋🏽👋🏽👋🏽....