EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU1.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Guildford, Horsham, Camberley, Headley, Woking, Aldershot, Yateley, Dorking, Chertsey, Haslemere, Leatherhead, Ashtead and Shepperton.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Internet | |
| Horsham |
||
| Camberley |
Internet | |
| Headley |
Internet | |
| Camberley |
Internet | |
| Woking |
Phone |
Community Discussion
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EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 @EE Well, gotta go, I’m at the checkout page now. Oh ****, I forgot - How am I supposed to sign for... The phones you never sent out…
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Mrs MacCulchie 🪬🧙👩🌾 🐭🐓🐘
(@MsProcurement) reported
@EE Already reached out, after an hour on the phone, received a text advising the “complaint” was closed. Mast is not fixed, no predicted date other than “ if you’re out of service for over 7 days” I’m entitled to credit. Not chasing a freebie, I want EE to fix issue PERMANENTLY
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Ben Canning
(@benhackshealth) reported
@DHLGlobal @O2 @EE Well, gotta go, I’m at the checkout page now. Oh ****, I forgot - How am I supposed to sign for... The phones you never sent out…
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David
(@dsdavies1) reported
@PozzaMozza @Starlink @EE It’s a great product. We were lucky enough the builder that built the house put in a spare 4” pipe underground from the garage to the front gate. We did have EE out last month finally and they put the fiber in from the garage down the pipe to the gate but couldn’t connect it up as they didn’t have the correct connectors (you cat make it up). Now waiting another 6 weeks for them to maybe try again. I would have happily stuck with SL but EE are offering 1700mb for almost the same monthly price and hopefully once it’s actually up and running it’ll will have been worth the wait. The Mini can go back to being occasionally use when we go camping etc.
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TryingToUnderstand
(@Trying0Learn) reported
@EE if someone buys one of the earphones in your online store, and finds it doesn’t fit at all or it’s broken, but has already opened the packaging. Can this still be retuned even though the packaging is not unopened?
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Adrian Logan
(@1adrianlogan) reported
@EE I’m trying to gauge how many other people are having constant problems like me with the inferior service you are providing. My original complaint from September/October still has not been resolved
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TryingToUnderstand
(@Trying0Learn) reported
@EE What if the issue is that item does not fit? For example with the earphones. If you purchase it and then keeps falling off. Can the item be returned if this is requested the same day it’s received
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Adrian Logan
(@1adrianlogan) reported
@EE I’m trying to gauge how many other people are having constant problems like me with the inferior service you are providing. My original complaint from September/October still has not been resolved
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Vince ⚒️🏴🇬🇧
(@sirpercy73) reported
@EE Your phone signal in central London is totally unacceptable It’s been weeks now Terrible
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Pr4Change
(@PR4change) reported
@HEW5Y @EE Ee have attrocious customer service