EE Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Horsham, Camberley, Headley, Woking, Aldershot, Yateley, Dorking, Chertsey, Haslemere, Leatherhead, Ashtead, Shepperton, Guildford and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE please could you help?
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Sir Lincoln Lad
(@PDF53) reported
from
Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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three2wenty
(@The_Jakerz) reported
@EE my broadband speed has been "capped" for 3 weeks after switching to you from BT. My line speed was promised as 2 - 5mbps. Where do i complain and ask for a refund as i havent been able to get online with a speed of 0.2mbps down - 0.4mbps up? @EEComplaints
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Tibo
(@MrTiboo) reported
@giofrattolillo @o2businessuk @EE I agree literally dont have any signal in town centre. Like its 2022. Im not asking for signal in the middle of nowhere. I want to change but dont know who has the better signal, everyone claims they have the best tho
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The Spine Collector 🇯🇲 🇰🇳
(@MrStitch_BCG) reported
Mobile carriers are actually taking us for pricks and theres nothing we can do about it…. The way im feeling to bun down @EE… coz where they going with £150 a month+ £350 upfront @TheO2 are not much better and dont even get me started on @VodafoneUK Capitalism is a scam
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Jon Halewood
(@HalewoodJ) reported
@EE if you’re going to close both of your Newcastle stores all day for training, at least have the courtesy to update the opening hours on your website, or better yet not have your customer services agents at the call centre send customers to those stores to have issues resolved!
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Tim Preece
(@TimPreece22) reported
@EE hi I'm having trouble with the My EE app. I was told to update to the newest version, installed it and now it won't open at all. I'm using a Samsung a53 5g.
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Niamh
(@niamh_scu) reported
@EE we have had no Internet signal since the 7th Sept. We have been in contact and told there is an issue and it would he fixed in 8 hours..Still nothing. Our direct messages have still not been answered.
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Shyam kukadia
(@shyamkukadia01) reported
@EE the worse possible customer experience I’ve ever experienced! Simply asked for roaming data and somehow they have taken my whole mobile plan out. I’ve had no mobile plan access for 5 days! No replies to email or nothing!
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Eddy Weatherburn
(@EddyWeatherburn) reported
@EE hi, is there someone I can speak to about an issue with my account? Thanks
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Robin Wood
(@Woodylegion) reported
@EE @BTCare I’ve been charged for bt big screen sport still don’t appear to have access when trying to login saying i still need to upgrade can you help?
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Tranmere Crohnie
(@TranmereCrohnie) reported
@EE having issues on the upgrade screen? Are you currently having issues ?