EE Outage Report in Guildford, Surrey, England
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The latest reports from users having issues in Guildford come from postal codes GU2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Shepperton, Guildford, Haslemere, Woking, Horsham, Weybridge, Leatherhead, Fleet, Yateley, Godalming, Farnham, Dorking, Bordon, Cobham and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Shepperton |
Phone | |
| Guildford |
Total Blackout | |
| Guildford |
Internet | |
| Haslemere |
Internet | |
| Woking |
Phone | |
| Horsham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Elaine Singleton
(@EMPSingleton) reported
from
Busbridge, England
@EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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Chris Whitehead
(@christof88) reported
from
Tongham, England
@EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hugh Toner
(@scoobyhugh8) reported
@EE I can’t as my phone doesn’t work, that’s the issue. I don’t have an email address to contact you either
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ME Costello 🌳
(@MaryECostello) reported
@EE hello, you seem to have totally messed up my account and service. Being told I no longer have an account with you!
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rocco3482
(@Rocco3482) reported
@EE App update is horrendous. I now have to link my sim to access account details?.. Only to be told, "come back later" every single time I try to link? If it ain't broke, don't fix it.
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Southernerupnorth
(@Jamie53159065) reported
@EE @markjh68 Im also having this issue!
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MariaPops
(@OGMissMaria) reported
@drummergirl2000 @EE Tbf I do live in the middle of nowhere where now so things are an issue but not a 10 day issue.
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c74NcK
(@AgentZara) reported
from
Uddingston, Scotland
Four times I've now spoken to you @EE this week about a lost or STOLEN tech order....I'm still in limbo. Pathetic this it really is. You'll be hearing from the police as I've reported this as theft. You've been absolutely no help thus far to me. Shambles outfit you are.
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AnitaDrumBeater 🍊
(@drummergirl2000) reported
@OGMissMaria @EE I’ve had my mobile with them for donkey’s years tbf & no issues & decent coverage
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Craig Hitchcock
(@craighitchcock) reported
@EE I appreciate that, but if several ‘guides’ have failed to sort it over four phone calls, each offering different explanations and all claiming to own the case and never following it up, you can understand my confidence is low in your offer
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MariaPops
(@OGMissMaria) reported
@drummergirl2000 @EE Yesterday, then I rang up yesterday evening and was told they have no intention of starting work yet. I’ve never heard thr like of it service is going backwards
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Alan Salt
(@alangsalt) reported
@EE no signal for 2 days at TR12 7RS. When will we get ourvphonecsugnal back? This happened at TR13 0LB 4 days ago