EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU2.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 01/31/2026 05:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Woking, Leatherhead, Ashtead, Shepperton, Guildford, Haslemere, Horsham, Weybridge, Fleet, Yateley, Godalming, Farnham, Dorking, Bordon and Cobham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Phone
United KingdomLeatherhead Internet
United KingdomShepperton Phone
United KingdomGuildford Total Blackout
United KingdomGuildford Internet
United KingdomHaslemere Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • t_vernon THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • StJamesofFleet James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • repd1975 Robert Dunford (@repd1975) reported from Esher, England

    Hi @EE is there an issue with sending texts in the SW London region right now?

  • t_vernon THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • pietergriffin Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • its_dooley ItsDooley (@its_dooley) reported from Aldershot, England

    It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • Boizey Richard Doré-Boize 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💚💚 & 💙🤍💙 (@Boizey) reported from Ashtead, England

    @northolt3103 @EE Yeah the signal has progressively over the last couple of years, after over a decade with @EE I'll probably be leaving for another provider. How you cant get a signal in London is a joke

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • Rsp4Q ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieChutzpah Katie Chutzpah (@KatieChutzpah) reported

    @LizKershawDJ @skytv @EE Sky are the WORST for bumping up packages end of contract. Good luck re negotiating (they only try to sell you other things). They’re hell. Try locating an actual person instead of chat GBT

  • J0NMAY Jon May (@J0NMAY) reported

    @EE beyond a joke my tv hasn’t worked for days. I pay you £258 a month for this crap. Now I’m on hold for 27 minutes and counting

  • WirtzLFC10 Flo Wirtz (@WirtzLFC10) reported

    @EE I’ve got no service what is going on

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    @Gaziboi1990 @EE What’s annoying the hell out of me is that people I know who ordered their devices after me have already received theirs but yet mine still sits on awaiting confirmation… I’ve never seen it this bad.

  • KHKOBK95 . (@KHKOBK95) reported

    @EE what has happened with my signal? I am receiving zero signal, your AI is telling me to call you but how can I when I and clearly a fair few others have zero signal??

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    At this point @EE are really messing with me. I am now at a point where people who ordered their device 3 days after me have received their devices. Whilst mine remains stuck on awaiting confirmation. Now apparently if I want standard price I’ve to cancel and re-order and will go to the back of the queue. They are determined to charge me the pre-order price for a device they failed to provide. It’s simply not on.

  • sinemiks sinem ulaş (@sinemiks) reported

    @EE For two years my problem has not been resolved. Your Oxford branch is a disaster. I have been paying for a phone and a line that I have not used for two years. During this time, I have visited the branch many times and spent hours on the phone, but still no solution has been

  • Cartoonsbyjosh Cartoons by Josh (@Cartoonsbyjosh) reported

    @EE Awful service. Endless clicking of options and replying to texts. Cant talk to anyone. Cant email you. This must be the worst customer service ever. When I pressed some more options I was told a technical issue has a 45 minute wait to speak to someone.

  • Gran_Juan602 John Anderson (@Gran_Juan602) reported

    @EE @OrganLuke Sorry to hope on. No service in exeter , whilst the website saying its fine

  • 1973Jtizz Comrade Jason (@1973Jtizz) reported

    @EE is crap. That is all.