EE

EE Outage Report in Guildford, Surrey, England

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The latest reports from users having issues in Guildford come from postal codes GU2 and GU5.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Guildford, Surrey, England 12/29/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent EE outage reports came from the following cities: Yateley, Horsham, Godalming, Farnham, Dorking, Bordon, Haslemere, Weybridge, Guildford, Cobham, Woking, Byfleet, Crowthorne, Fleet and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomYateley Total Blackout
United KingdomHorsham Phone
United KingdomGodalming Internet
United KingdomFarnham Internet
United KingdomGodalming Wi-fi
United KingdomDorking Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • daviejones67 David Bedding (@daviejones67) reported from Grayshott, England

    @EE Casey, never had this problem with O2, had multiple contracts for our family

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • slex_542865 paula long (@slex_542865) reported from Leatherhead, England

    @EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • cgmoore16 Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • JJNFT_ JJ_NFT (@JJNFT_) reported

    @EE poor service when trying buy phone outright/ upgrade. Any chance can b improved? Trying to do this today n can’t get through. You’re losing out on potential sales here

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • scotty6kids78 Scott Saunders (@scotty6kids78) reported

    @EE Wrote to your complaints department about my 1.6GB fibre nightmare. Different system apparently means different level of chaos,endless promises of callbacks that never happen. Really hoping for a resolution before Black Friday deals end - This has been such a struggle #EE

  • GreenBadgeE1 GreenBadgeTaxi #SupportLondon (@GreenBadgeE1) reported from City of London, England

    @EE @bt_uk Why is there no mobile Internet or Reception on THE STRAND in London. I am struggling to take payment as On CAB PAYMENR SYSTEM which has EE sim in it. Many drivers facing issue with the Mast there will resolve this soon been owing since few months now

  • TribeOfArsenal Élodie (@TribeOfArsenal) reported

    @England @EE Evil Saka do not plan to slow down anytime soon

  • ProgWinds Johnny (@ProgWinds) reported

    @EE At the end - apparently they can't send an engineer out without them giving me £100! Sounds well dodgy to me! The guy's name was James Gordon ...or so he said! So I'm still waiting for a resolution .... and a complaints procedure! Contacting MP and BBC next! 2/2

  • xosassysarahxo sarah (@xosassysarahxo) reported

    Do people with a VPN on @EE have problems with no connection like @ThreeUKSupport ? I'm gonna have to switch to EE if customers have no issues. Absolutely fuming. Have had no problems all year now suddenly can't protect myself while on the internet with certain things.

  • ProgWinds Johnny (@ProgWinds) reported

    @EE @BT_Openreach Please send your complaints procedure and the email address of your Chief Executive Officer! I am escalating this to the top! My next door neighbour is in the same boat and she works for the NHS as an emergency attender and currently has NO web access because of your incompetence