EE Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent EE outage reports came from the following cities: Haslemere, Woking, Horsham, Weybridge, Leatherhead, Fleet, Yateley, Godalming, Farnham, Dorking, Bordon, Guildford, Cobham, Byfleet and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 Haslemere |
Internet | |
| Woking |
Phone | |
| Horsham |
Phone | |
| Horsham |
Total Blackout | |
| Weybridge |
Internet | |
| Leatherhead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@EE Thanks for getting back to me, no it went to the apparent EE login page but I didn’t put in my EE login details. Unfortunately I deleted the text but I’m guessing I could be targeted again. Next time I will forward it on to you. I’m annoyed that I deleted it tho.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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paula long
(@slex_542865) reported
from
Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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David Bedding
(@daviejones67) reported
from
Grayshott, England
@EE Casey, never had this problem with O2, had multiple contracts for our family
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Iwona Sadowska
(@IwonaSadowska) reported
from
Esher, England
@Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
-
Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hiten Patel
(@H1tenPatel) reported
@EE @goodzorr for what it's worth, prices have gone up but I'm getting no phone signal or data at the moment since some "network" updates happened in my area. Charges are going up but service is unfortunately going downhill. Sort it out @EE
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Fred George
(@fredgeorge78) reported
@EE I know, I've been with EE for years but never has it gone up so much. £4.71 increase on a £30 per month contract is ridiculous #ripoff
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Alan Johnson
(@alanjohnson03) reported
14.4% annual increase? @EE this is a joke do you think this is an acceptable way to treat your customers. One line cancelled already & other will be gone when contract comes to an end in a few months. You live in a world where you think everyone is getting 10% pay increases?
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Nick Denning
(@NickDenning4) reported
@EE Your service is an absolute disgrace. I have been left with TWO phones not working. Therefore I can't call you. And your messaging system on "My EE" is down. I spend £100 a month with you. SORT IT OUT. Please call me as an emergency. PM me for my mobile number.
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only me
(@kevharv52) reported
Hey @EE how on gods earth do you justify a £12 increase on my bill oh and I have 3 lines, are yo7 not supposed to help people? No way is it costing that much to run service for everyone
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Hiten Patel
(@H1tenPatel) reported
For a few weeks now I've had crappy phone signal and data connectivity issues with @EE but it's impossible to try and get to speak to someone due to their new automated visual system.
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Jode ✨
(@jodiekate_96) reported
@_joedodd @EE I know & nothing can be done 🥴. So ****
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Alexander 🔴⚪️
(@AlexSAFC92) reported
What a shambles @bt_uk putting bill up 14.4% @EE putting bill up 10% @OctopusEnergy unit cost up 490% and bill more than doubled. Mortgage rates doubled. Fuel and Food up. Well done to everyone who supported lockdown, shut down the world, destroyed the economy. Great work
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Ben
(@Ben68023267) reported
@EE @BAFTA @EEUK Awful money grabbing company. I've been with you for 10 years. Come October I'll be leaving. 14% increase is absolutely unjustified.
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don't follow if your under 18 !!!
(@Michael01010103) reported
@EE your networks still down from the 11th? What's going on ....