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EE outages and service status in Wokingham, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Wokingham, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 21, 12:52 AM GMT+1.
  • 50% Internet (50%)
  • 42% Phone (42%)
  • 8% Wi-fi (8%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Wokingham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Wokingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 23: Problems at EE

EE is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wokingham, England

The most recent EE outage reports came from the following cities: Basingstoke, Sandhurst, Marlow, Reading, Crowthorne, Maidenhead, Woking, Guildford, Aldershot, Slough, Fleet, Bracknell, and Henley on Thames.

CityProblem TypeReport Time
Basingstoke Internet 3 days ago
Sandhurst Phone 4 days ago
Marlow Internet 5 days ago
Reading Phone 10 days ago
Reading Phone 12 days ago
Reading Internet 18 days ago

Nearby cities with recent reports

Basingstoke

1 recent signals

3 days ago
Sandhurst

1 recent signals

4 days ago
Marlow

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Wokingham, England

Latest outage, problems and issue reports in Wokingham and nearby locations:

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @SamsHusband @EE They said that if they can't provide signal, I'm free to leave my contract. Then told me if I get wifi (on order just not with them) that it will solve my problem. Useless network.

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.

  • VictoriaBilton
    Vix Bilton (@VictoriaBilton) reported from Reading, England

    @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

  • sebgarner
    Sebastian Garner (@sebgarner) reported from Bracknell, England

    @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

  • nurburgsteve
    Steven (@nurburgsteve) reported from Theale, England

    @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

  • Bjsfreaked
    Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • Williams_i_am1
    Zac (@Williams_i_am1) reported from Theale, England

    @EE But if you aren't providing the WIFI, you aren't providing the service. So I should be able to opt out of my contract without a fee

  • Ray32200186
    RAY of sunshine (@Ray32200186) reported from Winkfield, England

    @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

  • Para_Tom999
    Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • ANDYC2311
    Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @EE @England Why can we never get connection on our EE networks over many years then?!

  • PeterBa82304711
    Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England

    @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • nurburgsteve
    Steven (@nurburgsteve) reported from Theale, England

    @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

  • antony_fry
    Antony Fry 🌑 (@antony_fry) reported from Slough, England

    @EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.

  • Lyndseydwalker
    Lyndsey Rolfe (@Lyndseydwalker) reported from Wokingham, England

    @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

  • gooness78
    Sharon Sandhu (@gooness78) reported from Slough, England

    @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkDavisonUK
    Mark Davison (@MarkDavisonUK) reported

    @KevlarBrock @EE @Plusnet Sky are relatively good for pricing right now, however they also operate on the Openreach lines so if it’s an Openreach issue it might be a recurring thing - Starlink is a good shout or the 5G routers

  • Monetization26
    Mr Gray (@Monetization26) reported

    @WeAreOpenreach @EE If Openreach can’t sort them self out and supply a reliable service, then we should be allowed to cancel our contracts free of charge. It’s a complete shambles that many of us are self employed and can’t work. @Starlink can you come to the rescue!!!!.

  • NaomiLWood
    Naomi Langford-Wood (@NaomiLWood) reported

    @EE I’ve been on the phone for 1 hour 11 minutes so far to your ghastly customer service

  • jon_lauderdale
    Dr Jonathan Lauderdale (@jon_lauderdale) reported

    @EE Hi, I think my number has just been put into hibernation, and I'm having trouble reaching a representative at your phone number (for some reason, I can't interact with the menu system). Can you help me?

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time off on was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩

  • SarahGrimshaw_x
    Sarah Grimshaw (@SarahGrimshaw_x) reported

    @EE I have already done this twice, both times it stopped working within 15 minutes of ending the call. I’d like to know if our next bill will reflect 3/4 days of no service? Currently having to use family members hotspot when they visit.

  • L_Faulkner1
    Louise Faulkner (@L_Faulkner1) reported

    @EE mobile phone bill has additional charges x 3 from other companies but no info whatsoever on what these are - help please?

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE And a total waste of time that is - I don’t want apologies, or someone to say sorry - I want a resolution to something that has been going on for nearly a month now - not fit for purpose is how I describe the (non) service I have received from everyone I have dealt with so far

  • rayd_250592
    Raymond Dillon (@rayd_250592) reported

    @EE It's a downed pole down the road from me. Quite hazardous. Reported last night and still on the same state today.

  • mptrew
    Martin Trew (@mptrew) reported

    @EE @KevlarBrock I had an EE engineer out because my tv signal constantly breaks up. He told me that he would send a new router because an EE update was doing this. No router. Still crap service. Will be moving to a reliable supplier soon. (Engineer also advised me to buy a £200 3rd party router