EE Outage Report in Henley on Thames, Oxfordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Henley on Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (41%)
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Internet (36%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent EE outage reports came from the following cities: Reading, Marlow, Bracknell, Ascot, High Wycombe and Henley on Thames.
City | Problem Type | Report Time |
---|---|---|
Reading | Internet | |
Reading | Internet | |
Reading | Internet | |
Reading | Phone | |
Reading | Phone | |
Marlow |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Marlow Bottom, England
Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE
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Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember
(@PeterBa82304711) reported
from
Reading, England
@ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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Steven
(@nurburgsteve) reported
from
Theale, England
@EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom
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⚽Russell Cox💙
(@RussWWFC) reported
from
Hazlemere, England
@tescomobile I'll be shopping around when I leave @EE in June, though I'm happy with the service, the rises are steep. Fancied another Pixel but you don't do that at the moment.
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
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Buddha Maitreya
(@sangyemaitreya) reported
from
Reading, England
@EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead
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Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her
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Vix Bilton
(@VictoriaBilton) reported
from
Reading, England
@EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling
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Steven
(@nurburgsteve) reported
from
Theale, England
@SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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Nathalia Lex - Teach&Geek
(@teachandgeek) reported
from
Wokingham, England
@EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Gareth Dean
(@GarethDeanPR) reported
from
South Stoke, England
@EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.
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Steven
(@nurburgsteve) reported
from
Theale, England
@BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Lowden
(@HelenLexi11) reported
@EE I've had no phone service or Internet for 48hrs now, in isolation with my daughter and can't make or receive calls. Ne37 postcode, could you check to see if there are issues please?
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Rachel McCulloch
(@McRachy01) reported
@FionaRhiannon @EE I’ve the exact same problem…..no 4g no phone and no response from @EE 😡😤
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Fiona-Rhiannon
(@FionaRhiannon) reported
@McRachy01 @EE Yep! And I have the further roaming smart benefit, there shouldn’t be a problem! I really need to call home
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🏴 Niall 🏳️🌈
(@itwa5ntme) reported
So what’s their end game? Vodafone has gone down hill so much I’m thankfully on @EE Much Better in every way and is most important clear about your usage! Also Bonus has much betterResiliency and coverage than @VodafoneUK! This massive oversight in Vodafone iOS App! 2/3
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joe smith
(@joeysmith_joe) reported
@EE Trying to top up pay as you go 4g sim on backup wifi. Cannot login to payment page as you have to be connected to internet to prove not a robot!!! Then wont process payment. Tried two cards now. Internet says call 150. Been on hold for 45 minutes. BAD SERVICE #EENOTGOODENOUGH
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Mr G
(@PaulGrayburn) reported
@EE Been waiting since October 2020 for work to be finished on masts in my area. Your network is a joke!
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Sandy Mathers
(@macteeth) reported
@EE . @EE can you give me some indication when you will respond to this tweet? I'm sure there are huge problems in wake of #stormarwen but at least @ssencommunity could get round to misleading me about reconnection times.
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Tommy Jack
(@tjack_87) reported
@EE called you before to upgrade and got offered a great price which i accepted and agreed to T&C's that were read out. Didnt get any confirmation after the call so called back a few hours later, only to be told they cant offer what was offered earlier. Pretty poor of EE really.
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Bradders
(@PUSBradders) reported
@EE fancy letting people know what’s going on with the service they are paying for which they are not receiving?
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Beer and Sarcasm
(@_Beer_Pics) reported
@its_llew @EE No idea. Its doing my head in. Not sure what the app being updated has to do with me not being able to get into the site either. Have reinstalled app a number of times and it appears to accept my login, however with the pin enabled or fingerprint used, all I get is the error.