EE Outage Report in Henley on Thames, Oxfordshire, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Henley on Thames, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Henley on Thames, Oxfordshire, England
The most recent EE outage reports came from the following cities: Reading, Maidenhead, Bracknell, Henley on Thames and Ascot.
City | Problem Type | Report Time |
---|---|---|
Reading | Internet | |
Reading | Total Blackout | |
Reading | Phone | |
Reading | Internet | |
Reading | Phone | |
Maidenhead | Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Henley on Thames, England
Latest outage, problems and issue reports in Henley on Thames and nearby locations:
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Ryan R 🏴
(@RyanRay74) reported
from
Wooburn, England
@Camden_Paul @EE I had a similar issue with them a few months back with the kids phones, the broadband wasn’t working at home and the EE engineer couldn’t fix it so they were ‘gifted’ 20gb each until it was fixed. Luckily I checked as they’d billed me for each, over £200!!!
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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wadhwaRD
(@rishidwadhwa) reported
from
Reading, England
I have never had such poor and service from you guys! I’m even past my cooling off period ! And I haven’t got my router swapped! Better to go with @EE or @SkyUK !
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Zac
(@Williams_i_am1) reported
from
Theale, England
Another 20 minutes trying to get through to @EE , they're still denying there's a problem with their service. Even though they can't call me when I'm at the house because of no service....
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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Zac
(@Williams_i_am1) reported
from
Theale, England
If you ever have the opportunity to go with @EE because of a desk you've seen. Absolutely don't bother. No service, poor customer services and no solutions that don't involved paying them more money. JOKE
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N9 SZN 🥽
(@nanafasante) reported
from
Reading, England
@EE Na the problem persists
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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Johnny Norris
(@TheJohnnyNorris) reported
from
Wooburn, England
@EE Because my experience with #EE has been awful. My phone doesn’t work in Europe, the reception at home is dreadful (despite the salesman reassuring us that we’re in a good reception area). They cut MY phone off when my son upgraded & our #EE broadband is the worst we’ve ever had.
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Dr Katie Bates
(@prometheus3) reported
from
Reading, England
Really great service from @EE and @WeAreOpenreach this morning. Lovely engineer, so nice not to have someone complain at installing a line in a flat. WiFi back to working perfectly.
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francky
(@CesaireF) reported
from
Maidenhead, England
@Top_CashBack @EE With @Top_CashBack the advertised cashback amount never the one received. @quidco is more reliable
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Jerrie Sambers
(@MonsieurSambers) reported
from
Reading, England
@EE I don’t mind the charges. And yes, a new phone won’t be bad at all.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Marie Bessant
(@MarieB_Music) reported
from
Beaconsfield, England
@EE She really listened to my needs and found me the best plan and option with zero pushiness. I was only thinking about upgrading early, and her service made me sure. X
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Just ordered my new Samsung S20 Ultra 512Gb, I'll never have to delete a single picture again 😍 @EE
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Imogen
(@ImogenRyan93) reported
from
Reading, England
Should I just give up and realise my S20 Ultra is never going to arrive 😩 @EE
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Zac
(@Williams_i_am1) reported
from
Theale, England
@EE Yes if might boost it, but it isn't EE providing that service! Unless they fancy paying for my wifi to support it
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Pates
(@KeithCP2) reported
@EE I have received your text about the pack renewing tomorrow so will call the number later to top up £10 however yet again I have not received a bill by email, this used to come monthly but seems to have stopped, Why? I can't pay a bill if it does not arrive fix asap Keith
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Graeme Hare
(@greyhair73) reported
Usually my @ee 4g broadband is poor - today it's non existent. What's going on in EX5? Can't wait for @voneusbroadband
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Miles Nipper
(@MilesBsn) reported
from
Rhos-on-Sea, Wales
@EE I have been a customer since 2003 now going to leave as keep being pestered by non-EE firms claiming to be EE. Either sort it out or goodbye.
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Graham of the First Age - out in Hinterspace
(@gspearing) reported
My sister is struggling to get her phone to receive calls with the new SIM. Went with @EE, but using @plandotcom for support. A *week* later still can't receive calls or voicemail. Another try with them this weekend Last chance will be a ferry to the Isle of Man to try and sort?
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Changes
(@IAmChanges) reported
What network are y’all with cos this @EE life is not it worst ****** network going
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Stuart L Stevenson
(@stuartls) reported
@EE I have and get spouted the same corporate bullshit, it’s our company policy basically to rip off customers massively, overcharging every single customer in contact by average £200 plus on every single one, really think it needs investigation by ombudsman because it can’t be legal
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Joneschris
(@manutdTOPFAN73) reported
Restricted again . **** this crappy form says on call committed to excellence customer service well I been waiting 2 fooking years for some customer service and its cost me at least 300 quid which ee know about . And I had a tit full of feeling so let down and upset @EE SHAMEFUL
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Keith Seume
(@KeithSeume) reported
27 years with @O2 (starting with Cellnet then Cellnet Digital) decided to move to @EE. Did @O2 ask why a long-standing customer might be leaving? Was there anything they could do to change my mind? No, nothing. Gives the impression they don't really care about their customers...
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Kristina Alexander
(@hathorwise) reported
@EE Yesterday I called my son's mobile twice. He didn't receive the calls. I called a 3rd time & it went straight to voice mail. I was in hospital waiting to be picked-up.I was in terror that something had happened. My calls had gone to our landline! Today, same problem. Why?
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Joshicus
(@RubricusPaints) reported
@EE Hey, my Internet is down (not your problem) so I’m having to use my phone as a hotspot for my work laptop. I have an unlimited data plan but wondering if there’s a limit for if I’m using my phone as a hotspot?