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EE Outage Report in Henley on Thames, Oxfordshire, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Henley on Thames, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Henley on Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Henley on Thames, Oxfordshire, England 03/28/2024 12:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Henley on Thames, Oxfordshire, England

The most recent EE outage reports came from the following cities: Reading, Marlow, Bracknell, Ascot, High Wycombe and Henley on Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Phone
United KingdomReading Phone
United KingdomMarlow E-mail

Community Discussion

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EE Issues Reports Near Henley on Thames, England

Latest outage, problems and issue reports in Henley on Thames and nearby locations:

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Marlow Bottom, England

    Anyone else having problems with the way @EE seem to measure monthly data use? EE are telling me I’m using significantly more -on average-and over a prolonged period- than I ever did on old @O2 contract (since switching: to save £1pcm) Nothing else has changed Over to you @EE

  • PeterBa82304711 Peter Baker, MA. 🇬🇧 🇮🇱 🇺🇦 #WeRemember (@PeterBa82304711) reported from Reading, England

    @ItsJamesPowers @EE I found #EE to be a good network and generally customer service & support personnel were without fault. However, where the company still fails is it's inflexible attitude around tariffs for monthly pay/contracted customers. Unlike competitors they will not allow tariff drops.

  • Ray32200186 RAY of sunshine (@Ray32200186) reported from Winkfield, England

    @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @EE Hello, I think I upgraded my phone yesterday over the phone but have had no confirmation except the delivery cost being taken can you help me please?

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Suffering with poor #broadband connection. Been told by @EE engineer that throughput is capped by @BT_Openreach below what I used to have without any notification while still paying same price. @ofcom

  • RussWWFC ⚽Russell Cox💙 (@RussWWFC) reported from Hazlemere, England

    @tescomobile I'll be shopping around when I leave @EE in June, though I'm happy with the service, the rises are steep. Fancied another Pixel but you don't do that at the moment.

  • ANDYC2311 Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @EE @England Why can we never get connection on our EE networks over many years then?!

  • weavero96x Ollie Weaver (@weavero96x) reported from Bracknell, England

    Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

  • sangyemaitreya Buddha Maitreya (@sangyemaitreya) reported from Reading, England

    @EE EE Georgia is insisting I use DM's but my DM's for everyone else are broken. Even @jack knows this!

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

  • Gobshy8e Stevie Stevie (@Gobshy8e) reported from Marlow Bottom, England

    @EE Help. I need to urgently go to Bosnia Herzegovina on Monday and have an EE payg SIM card. I have topped up credit on top of the monthly sim only plan but I can only call home numbers in Bosnia but it won’t allow me to call mobile numbers. How can I?

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

  • VictoriaBilton Vix Bilton (@VictoriaBilton) reported from Reading, England

    @EE Mobile internet whether I'm in my home town or central London or rural Devon the internet service is appalling

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @SameDayCoventry @ShellStationsUK @EE are the worst, a simple upgrade has taken a month and still not sorted!!

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Wokingham, England

    @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

  • xacity01 x.acity01 (@xacity01) reported from Wokingham, England

    Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

  • GarethDeanPR Gareth Dean (@GarethDeanPR) reported from South Stoke, England

    @EE Hi guys, this doesn’t really answer the question for me. Is there a general problem with iPhone 12 pro orders? How long are they expected to be delayed by? The estimate for delivery was 21 days when I ordered and we are 24 days I haven’t had any updates, emails or texts.

  • nurburgsteve Steven (@nurburgsteve) reported from Theale, England

    @BarclaysUKHelp I have a payment that failed Saturday on Apple Pay from @EE but the money is still being held, even though EE said the payment didn’t get that far can you help please ?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenLexi11 Helen Lowden (@HelenLexi11) reported

    @EE I've had no phone service or Internet for 48hrs now, in isolation with my daughter and can't make or receive calls. Ne37 postcode, could you check to see if there are issues please?

  • McRachy01 Rachel McCulloch (@McRachy01) reported

    @FionaRhiannon @EE I’ve the exact same problem…..no 4g no phone and no response from @EE 😡😤

  • FionaRhiannon Fiona-Rhiannon (@FionaRhiannon) reported

    @McRachy01 @EE Yep! And I have the further roaming smart benefit, there shouldn’t be a problem! I really need to call home

  • itwa5ntme 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Niall 🏳️‍🌈 (@itwa5ntme) reported

    So what’s their end game? Vodafone has gone down hill so much I’m thankfully on @EE Much Better in every way and is most important clear about your usage! Also Bonus has much betterResiliency and coverage than @VodafoneUK! This massive oversight in Vodafone iOS App! 2/3

  • joeysmith_joe joe smith (@joeysmith_joe) reported

    @EE Trying to top up pay as you go 4g sim on backup wifi. Cannot login to payment page as you have to be connected to internet to prove not a robot!!! Then wont process payment. Tried two cards now. Internet says call 150. Been on hold for 45 minutes. BAD SERVICE #EENOTGOODENOUGH

  • PaulGrayburn Mr G (@PaulGrayburn) reported

    @EE Been waiting since October 2020 for work to be finished on masts in my area. Your network is a joke!

  • macteeth Sandy Mathers (@macteeth) reported

    @EE . @EE can you give me some indication when you will respond to this tweet? I'm sure there are huge problems in wake of #stormarwen but at least @ssencommunity could get round to misleading me about reconnection times.

  • tjack_87 Tommy Jack (@tjack_87) reported

    @EE called you before to upgrade and got offered a great price which i accepted and agreed to T&C's that were read out. Didnt get any confirmation after the call so called back a few hours later, only to be told they cant offer what was offered earlier. Pretty poor of EE really.

  • PUSBradders Bradders (@PUSBradders) reported

    @EE fancy letting people know what’s going on with the service they are paying for which they are not receiving?

  • _Beer_Pics Beer and Sarcasm (@_Beer_Pics) reported

    @its_llew @EE No idea. Its doing my head in. Not sure what the app being updated has to do with me not being able to get into the site either. Have reinstalled app a number of times and it appears to accept my login, however with the pin enabled or fingerprint used, all I get is the error.