EE Outage Report in Ascot, Royal Borough of Windsor and Maidenhead, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ascot, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ascot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ascot, Royal Borough of Windsor and Maidenhead, England
The most recent EE outage reports came from the following cities: London, Woking, Slough, Warfield, Shepperton, Guildford, Maidenhead, Hayes, Weybridge, Fleet, Bracknell, Yateley, Uxbridge, Bourne End and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ascot, England
Latest outage, problems and issue reports in Ascot and nearby locations:
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!
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Antony Fry 🌑
(@antony_fry) reported
from
Slough, England
@EE @AntonyMutatio It takes all sorts I suppose. Quick rebuttal though so Customer Experience is working well.
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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peter
(@peter33266430) reported
from
Slough, England
@EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please
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Ian Davies
(@TheMist1701) reported
from
Spelthorne District, England
@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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ComplaintBox
(@MeetuSuraj) reported
from
Slough, England
had to borrow data from @EE to tweet this @ThreeUK @ThreeUKSupport #threedown please fix the service soon 😓
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HaflaNextDoor
(@iKaremk) reported
from
Hillingdon, England
@EE hi I need some help with my account
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peter
(@peter33266430) reported
from
Slough, England
@EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out
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David Cheung
(@AviatorDavid) reported
from
Hillingdon, England
@bt_uk and @EE, can some1 pull their finger out and fix my 0.3Mbps 4G conn @ my workplace TW6 2FL. Like this for 3 months and still no resolution! 😤😠😡
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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peter
(@peter33266430) reported
from
Slough, England
@EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.
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Hannah
(@absentxminded) reported
from
Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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peter
(@peter33266430) reported
from
Slough, England
@EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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peter
(@peter33266430) reported
from
Slough, England
@EE why does it take a customer to go onto twitter to finally call a customer, why can’t they just call the customer when he has been promised that some would call you no loyalty to customer anymore
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Samal
(@Amit_Samal) reported
@EE unable to make outgoing calls @ bracknell. Any issues with service?
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gareth brooks.
(@mrgarethbrooks) reported
We’ve had a data fault with @EE since Friday and they’ve still not fixed it. Shocking service.
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woody
(@woody93347188) reported
@EE I have been unable to receive calls or texts in my property since the storm Friday. Service status has said will be sorted in 16 hours that has been days now. My postcode NE29 9PG can you let me know what is happening. Thanks
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b
(@_sweetxner_) reported
@EE if I’d known your customer service was so ******* **** I would never ever have signed on to a contract with you. Biggest regret 😡😡😡
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Claire M
(@claireM821011) reported
@EE there seems to have 'been a problem' with the android app now for over a week. Any chance of fixing it? I've uninstalled and reinstalled it, but its still not working?
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Rachel Morris-McGee
(@kidmorris) reported
continued ...part 2 the worst of the bunch @EE haven't bothered to respond to my tweets or look at how they could improve the handling of bereavement calls, so no one else experiences the appalling customer service I did last week
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Jagwar
(@jagchouhan) reported
@EE whats going with signal in Ramsbottom BL0 area?
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Harri
(@ShockHorrorHari) reported
@EE someone explain to me why my DD has been cancelled? Just had letter asking for 100+ quid and just tried to call out yet my account has been barred. Balance now paid but not happy this has happened! Continued issue since upgrading few months back.
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Jonathan Sargent
(@JonathanSargent) reported
@EE Do you have a known server / mobile data issue as I’ve not been able to connect properly since the weekend despite turning off / on again and only seem to be able to access properly on WiFi?
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itsonlyme
(@JoLockett11) reported
@EE Could you tell me why you've closed our complaint we put in this morning without even contacting us. All we wanted was to upgrade how hard is that but now you've added an extra £40 on it when we have the original invoice. You have lost a valuable customer of 10 years