EE Outage Report in Ascot, Royal Borough of Windsor and Maidenhead, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Ascot, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ascot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ascot, Royal Borough of Windsor and Maidenhead, England
The most recent EE outage reports came from the following cities: London, Bracknell, Aldershot, Yateley, Uxbridge, Slough, Ruislip, Chertsey, Woking, Warfield, Shepperton, Guildford, Maidenhead, Hayes and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ascot, England
Latest outage, problems and issue reports in Ascot and nearby locations:
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE No response. No point!! @EE u r the worst. Out of contract now so best thing to do will be to leave since u can’t get your act together.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Vick
(@Fanboy2001) reported
from
Slough, England
@EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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Trusted Touch Therapies
(@TouchTrusted) reported
from
Hillingdon, England
@EE Hello ee. Why the hell have u stoped by SIM card before the new one has arrived. I rely on my phone for phone and internet and now I’ve neither. I am at a friends house in their wifi which I can only use during the day. WHAT THE HELL R U PLAYING AT. THIS IS THE WORST SERVICE
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lynx
(@SpaghettiWateva) reported
@EE the one time I need to actually call customer service for something urgent the whole system is down. I can’t contact you guys via phone or live chat. I need to make an international call and have the service unlocked plus enough on spend cap. Please help?
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Tomasz Wiatr
(@wichru_cb) reported
I experienced the same problem when my contract with @EE finished. They asked to pay twice more than the competitors for services that were not even comparable to what others offered.
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Stephen Taylor
(@Red1cell) reported
@EE just changed from @bt and can’t get through to your support on 150 or the 0800 number. Help please!
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Colin Grist
(@colingrist) reported
@EE Hey guys, I'm having constant internet disconnects which started yesterday, are you having issues?
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Alvin Caudwell
(@AlvinCaudwell) reported
@EE having changed our contact for zero roaming charges in Europe, we find ourselves confronted with £2 per day roaming charge in mainland Europe and absolutely no way of getting through to the international EE customer services number +44 7953 966250. HELP!!!
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Nicholas K. Alderton, BA (Hons), MA
(@Nickalito) reported
@EE wired Internet in Heol-y-Cyw (Bridgend) Wales is down. Any idea as to when it will be back up? Been told it might be something to do with BT.
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Damian Webber 💙💛
(@damianwebber) reported
@EE I’m not there any more. I went in to get some help with a roaming problem but it’s so annoying. I just feel like the shop is there just to sell phones, not to help people :-(
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MJ
(@M_J_TheBarber) reported
@EE That’s ok, I thought it might have been the signal. My contract runs out soon so it’s fine, thanks though.
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Giuseppe Scagliarini
(@sjr_giuseppe) reported
@EE Hello. I trying to contact the customer service but it seems not working. It's about an order. Please contact me.
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James Bucknall
(@james_bucknall) reported
@EE Afternoon, any issues with getting to talk to Customer Services at the moment? I can't! 150, a host of other numbers and online conversation (Chat) do not appear to be working for me... Thanks.