EE outages and service status in Ascot, England

Problems in the last 24 hours in Ascot, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ascot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ascot, England

The most recent EE outage reports came from the following cities: Shepperton, Aldershot, Slough, Fleet, Bracknell, Feltham, Hayes, Uxbridge, Henley on Thames, and Maidenhead.

City	Problem Type	Report Time
Shepperton	Total Blackout	2 days ago
Aldershot	Internet	2 days ago
Slough	E-mail	8 days ago
Fleet	Phone	9 days ago
Bracknell	Internet	9 days ago
Feltham	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ascot, England

Latest outage, problems and issue reports in Ascot and nearby locations:

• 
  David Cheung (@AviatorDavid) reported 4 minutes ago from Hillingdon, England

  @EE Hello Russ, it is 4G mobile conn, which is way slower than 3G conn. Raised & escalated with @bt_uk, but as network belongs to EE, nothing they could do. Please help!

• 
  Sebastian Garner (@sebgarner) reported 10 minutes ago from Bracknell, England

  @EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful

• 
  Badly Drawn Byron (@Bjsfreaked) reported 10 minutes ago from Farnborough, England

  @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

• 
  K. (@javineisaslag) reported 19 minutes ago from Hillingdon, England

  @ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.

• 
  Ollie Weaver (@weavero96x) reported 22 minutes ago from Bracknell, England

  Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

• 
  Tom (@Para_Tom999) reported 24 minutes ago from Camberley, England

  @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

• 
  Pervez Hassan (@PervezHassan10) reported 25 minutes ago from Hillingdon, England

  @EE yeah right #ripoff just check my bank statement I’ve been charged even though I don’t even use their network 125£#👎😹😿down the drain

• 
  Paul Hunsdon (@Hunsy1969) reported 27 minutes ago from Wokingham, England

  @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

• 
  Pervez Hassan (@PervezHassan10) reported 27 minutes ago from Hillingdon, England

  @EE Of course have good night sleep 💤 don’t worry about poor customer your organisation ripped off😲😱

• 
  peter (@peter33266430) reported 28 minutes ago from Slough, England

  @EE why doe EE never call a customer when promised it’s not that it’s going to cost them anything anyway I find it so hard to believe, I have e mailed EE ll day yesterday with no reply Iam happy for EE to reverse charge me so frustrating, EE stress me out

• 
  dazz ii am (@dazzgedd73) reported 28 minutes ago from Spelthorne District, England

  @EE we have terrible signal in sm6 can u update

• 
  peter (@peter33266430) reported 31 minutes ago from Slough, England

  @EE Tommorow will be calling Cisas or Ombadsman services communications I have waited 3 days for a manager to call me as promised but no phone call my complaint is for miss selling a phone contract That’s EE for you never keep there word.

• 
  dazz ii am (@dazzgedd73) reported 31 minutes ago from Spelthorne District, England

  Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

• 
  peter (@peter33266430) reported 32 minutes ago from Slough, England

  @EE hi EE I would like to put in a complaint and I want to put in a complaint to Cisas and the ombudsman communications please

• 
  Brian Russell (@running_gooner) reported 37 minutes ago from Wokingham, England

  @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

• 
  HaflaNextDoor (@iKaremk) reported 37 minutes ago from Hillingdon, England

  @EE hi I need some help with my account

• 
  Jamie Goodliffe (@Jamie367p) reported 49 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Allan Page (@PagesPlumbers) reported 50 minutes ago from Spelthorne District, England

  @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

• 
  Andy CAULFIELD (@ANDYC2311) reported 51 minutes ago from Wokingham, England

  @EE @England Why can we never get connection on our EE networks over many years then?!

• 
  Pervez Hassan (@PervezHassan10) reported 60 minutes ago from Hillingdon, England

  @EE my point #they will do anything to get you as a customer and then you realise that you are f—k😎

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  L D (@thisbaldone) reported 7 minutes ago

  @EE you need to train your staff properly, told yesterday that a new router would be delivered today as ours has an issue. In fact what the useless customer service agent ment was ill dispatch it tomorrow for delivery Tuesday. But who knows, so long as you've got your money eh?

• 
  Charles Salt (@CharlesSalt3) reported 9 minutes ago

  @EE What is going on, myself and my neighbours have had trouble with EE for weeks now, I am fed up with phoning Plymouth, we are paying a lot of money for a useless service

• 
  Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported 11 minutes ago

  @djmattye @EE Seems to happen on WiFi and 5g phone calls. Resorting to WhatsApp voice calls which work fine. Issue is definitely with network.

• 
  Abdullah lodhi (@alodh15) reported 12 minutes ago

  @EE Its been nearly a month that we have been without any Internet. Countless calls made , customer support has been terrible. We have had multiple openreach engineers attend who have not been able to do anything . This has caused so much disruption to us.

• 
  Karen Dixonova (@mezzymeddles) reported 14 minutes ago

  @EE Upgraded my phone online last night as a treat to myself and received my confirmation email. Today you send me a text message to say there was an issue and ask me to contact a representative on the live chat. There was no issue. You have kept me online for 1h45m for the sole purpose of first trying to also sell me an additional tablet, then broadband and when that didn't work either, a watch. After refusing all of the above and finally being allowed to leave the chat, I find you have charged me an additional £7 for a phone/screen cleaner I did not ask for and do not require. Your website is also terrible and impossible to navigate efficiently. This is not good customer service at all :(

• 
  Bigpiz Official Page (@bigpiz_) reported 15 minutes ago

  Best network 25 years running" @EE my plan is £25/month. This bill: £137. I called Jamaica. Didn't realise it was £4 PER MINUTE. £116 in out-of-plan charges with zero warning, no spending cap, no alert. Just a £137 bill hitting my Direct Debit on the 28th. How is this fair?

• 
  Kev (@vpharm) reported 15 minutes ago

  @EE Lymington staff said no phone account could be opened in my home address unless bank card is registered at my address. Theyre ALLOWING A FRAUDSTER TO USE MY HOME ADDRESS! They wont name the bank so I can call the bank to say Mrs Susan Burne is a fraudster etc! Refused to help

• 
  Sajjad El Patron (@SajjadElPatron) reported 20 minutes ago

  @EE I waited one day and no one came to pickup and just said sorry. And want to come another day and time slot is 9am to 5pm. What do you think we have nothing to do all day and we wait for them to come and collect. Which courier service give a time slot of whole day 🤔🤔🤔

• 
  peter wilson (@wilsonpeter48) reported 23 minutes ago

  @EE I have tried all SIM cards as tests the only 2 that seem to work most of the time are O2 based transmitters and Vodafone but coustomer service doesn't match phone SIM. I need a reliable SIM service being disabled with health issues to connect to my infusion pumps

• 
  kelefc79 (@kelefc79) reported 24 minutes ago

  No signal in work. Nottingham. Sort it out @EE