EE outages and service status in Ascot, England

Problems in the last 24 hours in Ascot, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ascot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ascot, England

The most recent EE outage reports came from the following cities: Feltham, Hayes, Slough, Uxbridge, Henley on Thames, Maidenhead, Bracknell, Wokingham, Aldershot, and Farnborough.

City	Problem Type	Report Time
Feltham	Internet	18 hours ago
Hayes	Internet	5 days ago
Slough	E-mail	6 days ago
Feltham	Total Blackout	6 days ago
Uxbridge	Internet	13 days ago
Uxbridge	E-mail	15 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Ascot, England

Latest outage, problems and issue reports in Ascot and nearby locations:

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 12 minutes ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  Sharon Sandhu (@gooness78) reported 14 minutes ago from Slough, England

  @EE I am a 20yr+ customer of EE since the days of Orange. Ive never missed a payment, always renewed contracts and have been a fiercely loyal customer. This is the 1st time I have asked for help from a company I trusted to be told 'There is nothing we can do for you'. #leavingEE

• 
  K. (@javineisaslag) reported 15 minutes ago from Hillingdon, England

  @ee have the worst customer service staff man. Just spoke to them about a refund and was given facts that didn't add up by a "manager" Antony from Ireland. Damn, will be calling back to complain tomorrow. Would never, ever go back.

• 
  Pieter Le Roux (@pietergriffin) reported 15 minutes ago from Camberley, England

  @EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further

• 
  HaflaNextDoor (@iKaremk) reported 21 minutes ago from Hillingdon, England

  @EE hi I need some help with my account

• 
  Paul Hunsdon (@Hunsy1969) reported 21 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  Jamie Goodliffe (@Jamie367p) reported 24 minutes ago from Henley-on-Thames, England

  Appalled by @EE customer service this afternoon. After I incurred a roaming charge clearly issued in error, nobody wants to resolve the issue. It’s great, hand over thousands of pounds to them and when there’s an error of £1.50 they won’t budge.

• 
  Allan Page (@PagesPlumbers) reported 30 minutes ago from Spelthorne District, England

  @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

• 
  Badly Drawn Byron (@Bjsfreaked) reported 33 minutes ago from Farnborough, England

  So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

• 
  Pervez Hassan (@PervezHassan10) reported 42 minutes ago from Hillingdon, England

  @EE #stay as far as possible from#EEtrust me I’ve experience sort of net work they really are it’s profit first customer well being they’re not even concern especially during these hard times 👎😷😧😪

• 
  peter (@peter33266430) reported 42 minutes ago from Slough, England

  @EE I have been with EE know for 14 years I think it time for a change , it’s the miss Serling they do know , and how they seem to lie t the customer and when you ring to complain they say a manager will call no one calls back I waited al day yesterday for a call back

• 
  Pervez Hassan (@PervezHassan10) reported 43 minutes ago from Hillingdon, England

  @EE #customer don’t fall for “good morning and all that rubbish “we care I don’t think so trust me I got ripped off and they (EE)don’t even acknowledge fact that I was ripped off months after months. Stay away and go for Vodaphone or even lyca. P😎

• 
  Pervez Hassan (@PervezHassan10) reported 45 minutes ago from Hillingdon, England

  @EE don’t forget that I warnn u guys #STAYAWAYFROMEE. I am yet get my refund which probably never happen It’s funny they are so keen when it comes to withdrawing but very reluctant in returning money they stole is’t a fact that’s stealing cos I didn’t g

• 
  Badly Drawn Byron (@Bjsfreaked) reported 45 minutes ago from Farnborough, England

  @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

• 
  gee (@midget_gee) reported 48 minutes ago from Spelthorne District, England

  Took a 15 minute call with @EE to get an upgrade but nearly an hour to get a replacement for the broken phone they sent me🙄

• 
  dazz ii am (@dazzgedd73) reported 51 minutes ago from Spelthorne District, England

  @EE we have terrible signal in sm6 can u update

• 
  Stu (@StuLaws_) reported 55 minutes ago from Hillingdon, England

  @EE That’s a shame, I had Virgin and Sky at the same time before though so I thought I’d check. I think it’s just a rolling contract although it’s the worst, so maybe I’ll cancel soon.

• 
  Brian Russell (@running_gooner) reported 56 minutes ago from Wokingham, England

  @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

• 
  dazz ii am (@dazzgedd73) reported 56 minutes ago from Spelthorne District, England

  Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

• 
  John Want (@MontyWanty) reported 59 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Great Northern Traincrews FC (@GNtraincrewsFC) reported 2 minutes ago

  @EE Didnt do anything. Im awaiting broadband from yourselves activated on thursday. The 4G back up is useless as there is no signal No signal on my s26 outside It is unacceptable in a major city not to have any signal at all

• 
  OMG Beardd (@OMGBeardd) reported 3 minutes ago

  @OniSuika @EE How many people do you think you’ll be turning off of EE that aren’t already in the replies looking to complain to people that can’t help? You think people will see that you’re having an issue, that’s logged are any less likely to be put off than those claiming overcharging?

• 
  D (@Davidaag1991) reported 5 minutes ago

  @iowrunningmum @EE But when this sort of thing happened to me when I worked there, if they said X, and there was a call on the date they said and what they said was credible (I.e. not saying you were offered free BB for life), I’d believe the customer.

• 
  OMG Beardd (@OMGBeardd) reported 5 minutes ago

  @MMKUK1 @Ofcom @EE Take the issue back to EE and not waste your time with a social media worker for Ofcom. Escalate through the correct channels and take it to the ombudsman if you need to. They will review the issue and demand a resolution from EE if they feel EE haven't been fair.

• 
  Shaun Masterton (@Notretsam) reported 7 minutes ago

  @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.

• 
  Suz Jamieson 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SuzJamieson) reported 11 minutes ago

  @EE Fair enough - is there a customer support email address you can point me in the direction of? I point blank refuse to sit and listen to a recording telling me how busy you are for 40 minutes.

• 
  Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported 15 minutes ago

  @EE The issue is that no decent signal here from any of the providers. It's something I know our local council and MP are trying to address but, so far, are making no headway. But any tips on making calls during power cuts and with no mobile signal would be appreciated!

• 
  RocklandsTV (@rocklandstv) reported 17 minutes ago

  @EE you've confused a pensioner into a two year contract that they can't use, their bank just informed them that you'd emptied their pension and had to cancel the payments. I'm going to help them not get into trouble because of your sleight of hand. who at EE should i contact?

• 
  Nomi (@Knowmeee) reported 17 minutes ago

  @EE can I get your customer service email address? I have already called to cancel my account but I just got a new bill but I can’t check it online or on the app because my profile (using the same email address mindU) is not linked to my account 🫠🫠🫠

• 
  Birduder344 (@Birduder344) reported 19 minutes ago

  Goodbye @EE it was nice knowing you. Maybe you need to think a bit more about customer loyalty and also change your strapline to: EE We could but we won't