EE Outage Report in Cranleigh, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Cranleigh, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at EE
EE is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (24%)
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Total Blackout (22%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Cranleigh, Surrey, England
The most recent EE outage reports came from the following cities: Farnborough, Dorking, Horsham, Aldershot, Godalming, Cranleigh, Guildford, Woking and Banstead.
City | Problem Type | Report Time |
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Phone | ||
Internet | ||
Internet | ||
Internet | ||
Phone | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Cranleigh, England
Latest outage, problems and issue reports in Cranleigh and nearby locations:
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Chris Whitehead (@christof88) reported from Tongham, England
@EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks
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Chris (@MrChris62) reported from Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Chris (@MrChris62) reported from Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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zo (@zooooeee_x) reported from Godalming, England
@EE please could you help?
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steve mitchell (@mitch250681) reported from Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Casper Moore (@cgmoore16) reported from Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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THOMAS VERNON (@t_vernon) reported from Loxwood, England
@EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Elaine Singleton (@EMPSingleton) reported from Busbridge, England
@EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡
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Andrew Stewart (@AndrewStewart88) reported from Guildford, England
@EE network unavailable!!!!????
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cal 👑 (@FrenzyWalker) reported from Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England
@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England
Is anybody else having any issues with data on @EE this PM?
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Nigel M (@NigeldMathias) reported from Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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paula long (@slex_542865) reported from Leatherhead, England
@EE why did you advise me yesterday to go to a EE shop to fit an EE Sim into an orange phone. Bad advice. And apparently it happens a lot
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zo (@zooooeee_x) reported from Godalming, England
@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
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Sir Lincoln Lad (@PDF53) reported from Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Mark P Tickner (@mptickner) reported from Chilworth, England
@MarcAllera @EE Have you switched off permanently the 3g signal boxes now? WiFi calling isn't working properly, especially when the phone connects to 1* 4g bar that will not allow data or the other party to hear the call. U keep sending "We are aware of issues where you live" sms
EE Issues Reports
Latest outage, problems and issue reports in social media:
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📖 GrahamSouthorn 📚 (@GrahamSouthorn) reported
@EE Hello, I have a customer services question. Who can I talk to about it please?
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Stephen McFarlane (@smcfglasgow) reported
Hey @EE. Your website claims you 'care about the environment and your impact on it'. Well, you're making one awful mess in Dean Park Road, PA4.
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Dessy (@IanDesmond) reported
@EE I've not been able to use my phone at home now for a week because of an issue in my area. I run my own business so its causing massive issues. I assume I will be getting discount on my next bill?
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KatyRingsdore (@KRingsdore) reported
@FplPillars @EE @RitaOra It looks like a bad photoshop job has been done on her pit!
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. (@Prodbyaudrey2) reported
@EE I have just received an email for my ps5 shout a discrepancy. I have tried to call and the lines are not working
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Damone Gough (@gough1e) reported
@EE , are there phone issues today ? I cannot get through on any department .
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Name: Tiger 🐅 Aims: Don't step on my tail 🤫🇳🇬 (@SuperSueWoman) reported
@GetMeAManager @EE Darling. Fishing is not the word here. They know what I pay, how long for, what I was promised, what I am contracted for, what they are contractually obliged for, the regulations that iron-clad it, and the complaint and escalation handling procedure. Also managerial discretion 🧐
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Emma randles (@Erango) reported
@EE hi I have received an email in relation to my order saying mismatch and to contact you the problem is the number you have quoted me to call is just disconnecting
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*WhiteTick* (@Tedstar11) reported
@shayward718 @EE Do you have the link for where you bought it? Im an ee customer aswell but cant seem to find it anywhere
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Zoe Ball (@ZoweeBall) reported
@ee pls can you advise why the service in my area keeps dropping out -it always seems to be down to “maintenance work” but it’s happening far too much!! I’m working from home and can’t take/receive calls- I’ve reported it to you again and you say you’ll respond in 48hrs?! M45