EE Outage Report in Horsham, West Sussex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Horsham come from postal codes RH12.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Horsham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Horsham, West Sussex, England
The most recent EE outage reports came from the following cities: Godalming, Billingshurst, Redhill, Crawley, Pulborough, Haywards Heath, Guildford and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Phone | |
| Billingshurst |
Phone | |
| Redhill |
Phone | |
| Crawley |
Internet | |
| Pulborough |
Phone | |
| Haywards Heath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Andrew Dacre
(@AndrewDacre) reported
from
Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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Bertieburtenshaw
(@Bertieburtensh1) reported
from
Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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brighton
(@brighton_2019) reported
from
Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Siânnah Scopes
(@ScopesSiannah) reported
from
Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Hazel 🥸
(@BurnzyH) reported
from
Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Mike T
(@MikeT72336576) reported
from
Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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Kevin84
(@turvey84) reported
from
Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Trevor Bunch
(@TrevorGBunch) reported
from
Storrington, England
@EE can’t make or receive any calls on your network. Turned phone off and on several times. can this be looked into. Thanks
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
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Jonathan
(@Random6287) reported
from
Haywards Heath, England
@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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diana binks
(@BinksyDB) reported
@EE and on it goes. No interest at all about the customer who has asked for help. No one answers a call, email only on Twitter !! But hours later only interested in security questions when it's obvious that I own the account no doubt deflection from the issue by EE
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Bilqis
(@bilqisrz) reported
Walked in @EE store in Ealing asked them to help me unlock my phone because I was locked by EE network. Turned me away and asked me to call customer service instead.
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Sam Halfpenny
(@Sam_Halfpenny) reported
@EE your customer service is just as bad if not worse than @O2 I changed 7 days ago from O2 to EE and I now have two numbers, and two phones. I give up trying to get through to your tech department, it’s a joke.
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Jordan
(@nadrojwwerdna) reported
@ee hi my I’ve phoned you a few times about this issue and still can’t seem to resolve it. My internet just doesn’t work 90% of the day mainly mornings and evening. Any reason for this?
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Mr Pink
(@Thee_Mr_Pink) reported
@EE Had I been told that information I could have made better chose of package that suited my pocket. I rang yesterday and spoke to someone who advise me of the above and that I could cancel my internet should I not be happy and that is was a ‘given’ the prices would change.
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paul cleasby
(@paulcleasby) reported
@EE your network is down
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Benjamin Hendy #BlackLivesMatter
(@BenjaminHendy) reported
@virginmedia Virgin sim. I’ve had a ****** signal at work since I moved from @EE, who I never had any signal problems with (best network I’ve ever been with). My partner has a Virgin sim too. We both had the same problems yesterday so couldn’t message/talk to each other when we needed to.
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Mr Pink
(@Thee_Mr_Pink) reported
@EE In other words it’s obvious the prices would change. I had to remind them it wasn’t obvious because I 1, don’t work for EE or the mobile industry and 2, because I wasn’t told about it. I asked for a complaint to be logged and the resolution offered by the same person
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Kirsty
(@Kirstleton) reported
@EE Disappointed in my service. Were without internet for two weeks, now it’s gone again! I now need someone with authority to take control and ensure the problem is resolved ASAP before I contact Ofcom! Took two weeks to get an unsatisfactory response to my formal complaint
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Mr Pink
(@Thee_Mr_Pink) reported
@EE The 100gb wasn’t enough. I was told I could go up just not down so best to start low and work up. I wasn’t told that the prices stayed at sale would not be available should I choose to move up after that point even though advised to start at the lower amount of data