EE Outage Report in Horsham, West Sussex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Horsham come from postal codes RH12.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Horsham, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (16%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Horsham, West Sussex, England
The most recent EE outage reports came from the following cities: Guildford, Godalming, Cranleigh, Horsham, Haywards Heath, Pulborough, Henfield and Burgess Hill.
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Internet | ||
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Horsham, England
Latest outage, problems and issue reports in Horsham and nearby locations:
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Mike T (@MikeT72336576) reported from Horley, England
@KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!
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Hazel 🥸 (@BurnzyH) reported from Redhill, England
Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating
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Casper Moore (@cgmoore16) reported from Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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Chris (@MrChris62) reported from Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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brighton (@brighton_2019) reported from Crawley, England
@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.
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Siânnah Scopes (@ScopesSiannah) reported from Crawley, England
@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴
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Jonathan (@Random6287) reported from Haywards Heath, England
@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.
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Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England
@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story
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Trevor Bunch (@TrevorGBunch) reported from Storrington, England
@EE can’t make or receive any calls on your network. Turned phone off and on several times. can this be looked into. Thanks
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Matt (he/him) (@happy_matty86) reported from Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Chris (@MrChris62) reported from Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Allen Horrod (@AllenXL) reported from Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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Allen Horrod (@AllenXL) reported from Horley, England
@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.
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Chris (@Stallios76) reported from Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
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Kevin84 (@turvey84) reported from Crawley, England
What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles
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Nigel M (@NigeldMathias) reported from Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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steve mitchell (@mitch250681) reported from Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Andrew Dacre (@AndrewDacre) reported from Crawley, England
Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!
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cal 👑 (@FrenzyWalker) reported from Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England
@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Clarky #afc 🎗 (@YesClarky) reported
@EE my phone signal Is completely gone. WiFi works no problem so not not phone. Can you advise?
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Lauren McCourt (@lrnn) reported
@EE Hello! Are there any known broadband issues in NE12? Our connection has been dropping intermittently for the last 5 days, when we've previously had zero issues.
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Joe (@CPFCknighty) reported
@EE your broadband is **** goes down more than grealish
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Elizabeth Haywood (@EZHaywood) reported
@EE We did sort out add-ons - eventually. But we were trying to sort this Friday, travelling yesterday. And you only get back to me today, Sunday?!!! Not good customer service! @PeterHain @MartinSLewis
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Karen Young (@Kareneve66) reported
@EE after 20 years of being a loyal customer (previously T-Mobile) your customer service advisor is rude, patronising and I will be changing service providers ASAP.
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Ally 🇦🇺🇮🇹 (@Ally1889) reported
@EE Problem not fixed yet - hoping BT will do this tomoz or Tuesday at latest
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. (@jordpa3) reported
@EE hi out of interest, would you lower an upgrade fee or termination fee to a loyal customer?
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scott 🌟 (@scottmichaell_) reported
5G on #ee is crap, full service and the speeds are horrendously slow. @EE
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marina betteridge (@weenbett) reported
@EE hi. I have a new handset with a new SIM card. The SIM card was activated over 24 hours ago but I still have no service and cannot use my phone
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TheSardonicScot #wetheplayers (@SardonicScot) reported
@EE @YorkshireBizMkt Having the same issue - uninstalled the app and reinstalled it and it's still broke