EE

EE Outage Report in Horsham, West Sussex, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Horsham come from postal codes RH12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horsham, West Sussex, England 08/17/2025 14:05

August 17: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horsham, West Sussex, England

The most recent EE outage reports came from the following cities: Guildford, Godalming, Cranleigh, Horsham, Haywards Heath, Pulborough, Henfield and Burgess Hill.

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City Problem Type Report Time
United KingdomGuildford Phone
United KingdomGodalming Phone
United KingdomCranleigh Internet
United KingdomCranleigh Phone
United KingdomHorsham Phone
United KingdomHorsham Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • cgmoore16 Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • Random6287 Jonathan (@Random6287) reported from Haywards Heath, England

    @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • TrevorGBunch Trevor Bunch (@TrevorGBunch) reported from Storrington, England

    @EE can’t make or receive any calls on your network. Turned phone off and on several times. can this be looked into. Thanks

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • YesClarky Clarky #afc 🎗 (@YesClarky) reported

    @EE my phone signal Is completely gone. WiFi works no problem so not not phone. Can you advise?

  • lrnn Lauren McCourt (@lrnn) reported

    @EE Hello! Are there any known broadband issues in NE12? Our connection has been dropping intermittently for the last 5 days, when we've previously had zero issues.

  • CPFCknighty Joe (@CPFCknighty) reported

    @EE your broadband is **** goes down more than grealish

  • EZHaywood Elizabeth Haywood (@EZHaywood) reported

    @EE We did sort out add-ons - eventually. But we were trying to sort this Friday, travelling yesterday. And you only get back to me today, Sunday?!!! Not good customer service! @PeterHain @MartinSLewis

  • Kareneve66 Karen Young (@Kareneve66) reported

    @EE after 20 years of being a loyal customer (previously T-Mobile) your customer service advisor is rude, patronising and I will be changing service providers ASAP.

  • Ally1889 Ally 🇦🇺🇮🇹 (@Ally1889) reported

    @EE Problem not fixed yet - hoping BT will do this tomoz or Tuesday at latest

  • jordpa3 . (@jordpa3) reported

    @EE hi out of interest, would you lower an upgrade fee or termination fee to a loyal customer?

  • scottmichaell_ scott 🌟 (@scottmichaell_) reported

    5G on #ee is crap, full service and the speeds are horrendously slow. @EE

  • weenbett marina betteridge (@weenbett) reported

    @EE hi. I have a new handset with a new SIM card. The SIM card was activated over 24 hours ago but I still have no service and cannot use my phone

  • SardonicScot TheSardonicScot #wetheplayers (@SardonicScot) reported

    @EE @YorkshireBizMkt Having the same issue - uninstalled the app and reinstalled it and it's still broke