EE

EE Outage Report in Horsham, West Sussex, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Horsham come from postal codes RH12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horsham, West Sussex, England 11/16/2025 13:45

November 16: Problems at EE

EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horsham, West Sussex, England

The most recent EE outage reports came from the following cities: Guildford, Horsham, Crawley, Redhill and Haywards Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Internet
United KingdomHorsham Total Blackout
United KingdomCrawley E-mail
United KingdomCrawley Internet
United KingdomRedhill Internet
United KingdomRedhill Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • Random6287 Jonathan (@Random6287) reported from Haywards Heath, England

    @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • cgmoore16 Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • TrevorGBunch Trevor Bunch (@TrevorGBunch) reported from Storrington, England

    @EE can’t make or receive any calls on your network. Turned phone off and on several times. can this be looked into. Thanks

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WoWnut 🐍𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸🐍 (Rob) (@WoWnut) reported

    Anyone else having problems with @EE No 4g or 5g since Monday.

  • thisleejones Lee Jones (@thisleejones) reported

    @EE Ashleigh, Olivia, your executive care team thought it an good idea to suggest I wear my watch 24/7 to take important calls. It is a Series 4 and used daily, the battery is tired and needs too frequent recharging to be the lo-grade #ghetto fix they think it can be. #iPhone

  • nobuchan_oda dont know yet (@nobuchan_oda) reported

    @EE My internet hasn’t been working properly for like 2 weeks now. Totally leaving this network for another one

  • ComaOphelia Shelli (@ComaOphelia) reported

    @EE Every other week I have no signal! Thought it had been sorted out but I was on a call while walking home from work and it cut out because the signal had vanished, displaying 'emergency calls only'. I have complained before but WiFi calling won't work out and about.

  • thisleejones Lee Jones (@thisleejones) reported

    @EE Ashleigh, Olivia S. my elderly parents are really really upset this morning, I can’t console them, I now have to abandon my work for the day to travel 40 miles to put them at ease because your SIM won’t activate on your network, despite paying bills since mid-90s. #anxiety

  • CharismaInfo Creative Charisma (@CharismaInfo) reported

    @EE why has my network been down since Monday in Hillingdon. Iv only had one bar and can’t make or receive calls

  • PlayLabTv PlayLab (@PlayLabTv) reported

    @EE Here we go again! I’ve spent FIVE YEARS trying to get answers from you. I’ve recently had your amateur engineer from TSG round to turn my antenna (for £100!) and the data supply / information from EE / tech support are still pitiful. Your disdain for a customer like me! P Pethick

  • Toms_Yorkshire Tom (@Toms_Yorkshire) reported

    @EE Sorry ladies, we can't help. No ****** no opinion remember. We can't have opinions on women's issues. 🙃 We respectfully pass this back to you and wish you all the best.

  • thisleejones Lee Jones (@thisleejones) reported

    @EE You are not providing any help Ashleigh, can you not see this? Making me unwell, my parents still cannot contact me. For shame on you.

  • man_flowerpot Nige_Ragnarson🚴‍♂️🇩🇰 (@man_flowerpot) reported

    @avfcjackson @EE 4 in a family, £112 for a holiday. Just for your phones. @Plusnet seems to be the answer. Let's **** these roaming charges off by changing supplier. The market talks.