EE

EE Outage Report in Horsham, West Sussex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horsham, West Sussex, England 01/24/2025 20:20

January 24: Problems at EE

EE is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horsham, West Sussex, England

The most recent EE outage reports came from the following cities: Haywards Heath and Crawley.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaywards Heath Phone
United KingdomCrawley Total Blackout
United KingdomCrawley Phone
United KingdomCrawley Phone
United KingdomBillingshurst E-mail
United KingdomGuildford Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • cgmoore16 Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • Random6287 Jonathan (@Random6287) reported from Haywards Heath, England

    @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBlackGate Paul Draper (@TheBlackGate) reported

    @morkehii @EE Odd that an online tool exists that doesn't work, doesn't look great.

  • morkehii Isaac Morkeh (@morkehii) reported

    @TheBlackGate @EE They give users a lot of runaround on issues like this, you can message “syncunlocks” on instagram to get it unlocked, they helped me out with mine

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @T21Jan @EE Charger isn't the issue, I've tried multiple. Borrowing a phone isn't a viable option for me..

  • mrstanleytwit Jack (@mrstanleytwit) reported

    @EE disgusting price gouging increase. Taking advantage of a bad situation! Will leave you ASAP and never come back. Your service, both customer and mobile service is bad anyway! #robbing #ee #eepriceincrease

  • lovelylisabaker Lisa Baker, Editor, NTSI (@lovelylisabaker) reported

    I have never received such poor and customer service as that in @EE today. Lady in store-fab. Truly lovely. Sadly had to call retentions team who just lost my business. Now in 3 store getting new contract, hubby is getting one as well because he was out of contract with you.

  • Trader478509371 Trader (@Trader478509371) reported

    @EE how can I check if the internet is down in my area?

  • bob561 Andrew Charlton (@bob561) reported

    @EE Is there a known issue with the data gifting function? I’ve been trying to gift data for days and get the same error message each time. Can you advise? Thanks

  • Stuart47912160 Stuart (@Stuart47912160) reported

    @EE Using CPI, go against the norm and don't. Imagine if @EE announced price freezes to help during this time.guarntee you will have had more customers in 12 month than lose them. Your nearly as bad as @bp_UK How are you improving the service exactly? Nothings changed in years

  • CarriMallard Carri Mallard (@CarriMallard) reported

    @EE Waited hours for help on Live Chat, and the next morning there was still no response from Tech Support. Managed to fix myself the next day, but not impressed as was a long time without my phone and your website is useless, offers no suggestions. A Network Reset fixed it.

  • leon_3y Chef Witz (@leon_3y) reported

    @ee are *************** charging people after their contracts have finished? I’ve Been paying for a watch contract that finished 5months ago!! How many others have had this issue ??