EE

EE Outage Report in Horsham, West Sussex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Horsham come from postal codes RH12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horsham, West Sussex, England 11/19/2025 14:00

November 19: Problems at EE

EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horsham, West Sussex, England

The most recent EE outage reports came from the following cities: Crawley, Guildford, Horsham, Redhill and Haywards Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Total Blackout
United KingdomGuildford Internet
United KingdomHorsham Total Blackout
United KingdomCrawley E-mail
United KingdomCrawley Internet
United KingdomRedhill Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • dyllan08 Glen Battams© (@dyllan08) reported from Burgess Hill, England

    @EE please sort your new app out never had any problems with the old one I can’t gift data, the app keeps crashing it’s useless

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • HyPeSTsNaTchY kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mikemikeUK Mike Waterhouse (@mikemikeUK) reported

    @EE was expecting a call at 17:30 yesterday yet it didn’t happen, why do I only get a response from @EE after a tweet about the bad service!9

  • Bryan2705 Bryan Sturrock (@Bryan2705) reported

    @colincameron_ @EE You never know Colin. I may join the IPhone clan... 📱

  • km6966 kevin (@km6966) reported

    @MarcAllera @EE You need to provide a decent 4g service first. Can't get signal or calls constantly disconnect, that's if you can understand what the caller is saying.

  • DarrenMcNaney 💀 (@DarrenMcNaney) reported

    @EE Can you please give me a direct freephone number to customer services? I have a problem with my router not connecting to broadband which isn’t resolved following the suggested steps. Or a link to an online chat - not the circular multi-question bot on your website. Thanks.

  • bear_clare_96 🌈\o/☘ (@bear_clare_96) reported

    My #Samsung phone on contract from @EE has been crashing since yesterday.... tonight it re-started by itself and is now stuck on the start up screen and won't do anything else. Have tried all the problem solving, deleted cache etc and still nothing.

  • mezzer82 Chris Mellor 🇬🇧 (@mezzer82) reported

    Don't know if it's my phone or there's something wrong with the network @EE I'm clicking on apps and it's closing automatically after about a second?

  • Redveee ⚫ Redvee (@Redveee) reported

    @gfaz81 @EE I've had a couple like that, pretty obvious a scam when I was an Orange customer 20 years ago.

  • minhyukkuwu Cherry | DCR COMEBACK (@minhyukkuwu) reported

    @EE Hiya I have been without service for a couple of hours now wherever I have been is there any chance you can check if it is my area or my phone? :)

  • SHFan1985 Amazonian/Valkyrie🏴🇬🇧🇧🇩 SM- @Fan_Attic_Online (@SHFan1985) reported

    @EE Broadband & Phones down since 2 days.

  • AndreaR43151168 Andii❤️xxx (@AndreaR43151168) reported

    @EE you are absolutely despicable, I’ve raised a complaint about your conduct regarding you trying to charge my elderly mum £165 for leaving a contract that she didn’t know she had, she was out & needed to make a call and you’ve blocked her phone!