EE Outage in Horsham, West Sussex, England

Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

@EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

@EE my broadband is down when it was only installed 2 days ago!?

What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

@EE how do I stop service update texts to my phone. I no longer have a account with EE

@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

@EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

@EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

@Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

@EE can’t make or receive any calls on your network. Turned phone off and on several times. can this be looked into. Thanks

@EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

@EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡

@EE @EE can you help me with an upgrade order placed I have pmd you :)

@EE after 2 great years of service with EE I get charged for xtra add to plans not on my account both in November and December resulting in huge bills at Xmas. Bank statement showing bill paid as alway until 13th of jan! Never missed a payment and no reminder or warning from ee

@EE hi I just got the Apple Watch with a plan that said separately sim with unlimited call text n data but the data is not working why is that #

@EE My EE app is still not working, can't even open, complaint many times but no answer

@EE Any idea when the EE App is going to be back up and running, been issues with it for at least 2 weeks and I have no way of viewing my bills

@EE any idea when the EE app is going to be up and running. I have had issues with it for 2 weeks now, all the updates on my phone and app have been done so no issues there- I want to see my bill but can’t access it !!!!

@EE I’ve tried reporting a service issue but when I type my post code in it changed it to a completely different one. Twice. Any idea why?

@mattsmedley1974 @EE I have had them from o2, Ee and from 3.. I’m with Vodafone. I do pay 1 of my children’s contracts and she is with 3.. I just checked in their app to make sure! It’s a scam.. never follow the link

@Lindemann27 Tried all that! Even followed a guide online to check the router firmware was up to date! Last I can think is I need a signal booster but my flat is tiny! I’m practically sitting on the router!! It ******* useless @EE

@EE disappointed this evening, Any idea why my wife can't get as good a deal as a new customer for her renewal, even though we have both been with you for about 14 year. Shoddy. Think she'll be moving away