EE

EE Outage Report in Horsham, West Sussex, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horsham, West Sussex, England 09/07/2025 12:10

September 07: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horsham, West Sussex, England

The most recent EE outage reports came from the following cities: Crawley, Godalming, Guildford, Cranleigh, Horsham, Haywards Heath, Pulborough and Henfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Internet
United KingdomCrawley Total Blackout
United KingdomGodalming Internet
United KingdomGuildford Phone
United KingdomGodalming Phone
United KingdomCranleigh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • cgmoore16 Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • HyPeSTsNaTchY kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • emily132910 Em S (@emily132910) reported

    @EE hi I've been charged twice on my bill and I can't get through on the phone to you can someone help me please?

  • The_MCollins The Michael Collins (@The_MCollins) reported

    @EE I purchased my plan on the basis that it was unlimited. Furthermore, I checked with EE to confirm that there wasn't a fair usage limit. I'm not a business customer, so why should I need to be, just to take advantage of the plan I was sold?

  • LeightonAndrews Leighton Andrews 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@LeightonAndrews) reported

    @GeoffCripps @EE Not sure it’s @EE - could be a scam service offering numbers - lots on Google

  • Dunntreehugger SteveJA 💙 (@Dunntreehugger) reported

    @EE I am a mobile phone customer of a company which uses your network. We have had no mobile phone coverage in Dunnington, York, for months because of problems with your mast which you keep claiming to resolve. But nothing improves

  • Veteran_Baggie Carey Ayres (@Veteran_Baggie) reported

    @EE Yes the home broadband. It’s always been poor and intermittent but the last week or so has been ridiculous.

  • Amr1ta Amrita Tanna (@Amr1ta) reported

    Thanks soo much @EE for messaging me to say my price plan is increasing. This is after almost 12 months of hardly using your damn network because I've been frigging working from home! #facepalm 🙄 #FirstWorldProblems

  • WastedLife5 Wasted Life (@WastedLife5) reported

    @EE Thanks for probably the worst service i have ever received from a phone company. #joke

  • kwabzz korky buchek (@kwabzz) reported

    @EE your live chat is broken

  • Gti_princess Sarah McCoy (@Gti_princess) reported

    @samsteele771 @EE That’s why after 13years with them we left them! I’m glad we did @O2 are far better and when I was called my EE the man was incredibly rude to me! 😡

  • BeckieLarkins beckie larkins (@BeckieLarkins) reported

    @KerryTwigg_ @EE I'm sure the majority of help desks where the team are working from home have a severe attitude problem and are even less helpful than ever