EE

EE Outage Report in Horsham, West Sussex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Horsham come from postal codes RH12.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Horsham, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Horsham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Horsham, West Sussex, England 01/02/2026 06:45

January 02: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Horsham, West Sussex, England

The most recent EE outage reports came from the following cities: Crawley, Horsham, Godalming, Dorking, Balcombe, Guildford, Hassocks, Billingshurst, Redhill, Pulborough and Haywards Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Wi-fi
United KingdomHorsham Phone
United KingdomGodalming Internet
United KingdomGodalming Wi-fi
United KingdomDorking Phone
United KingdomCrawley Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Horsham, England

Latest outage, problems and issue reports in Horsham and nearby locations:

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • AndrewDacre Andrew Dacre (@AndrewDacre) reported from Crawley, England

    Hi @EE had issues yesterday transferring the data plan from my Apple Watch Series 5 to my new Series 6. Spoke to tech support yesterday and have an incident number and was told Level 2 support would call, but no call today? Any idea when they might call? Thanks!

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • cgmoore16 Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • BurnzyH Hazel 🥸 (@BurnzyH) reported from Redhill, England

    Anyone ever had an issue with their sim in their upgrade phone from @EE upgraded to an iPhone 12 from XS and they sent a new sim, nearly 24 hours later and it just won’t register at all. Not sure if I’m doing anything wrong. Very frustrating

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    What a joke @EE have become. Ordered & paid for new phone/contract on 17/5 and since heard nothing. Went into branch and told to call 150. Tried and NEVER get an answer. Ok,so got no choice but to leave. #shambles

  • brighton_2019 brighton (@brighton_2019) reported from Crawley, England

    @EE your service doesn’t improve it get worse on the train service from Brighton to London. It use to be unreliable along that route. It’s now unusable. Daily. Just unusable.

  • Random6287 Jonathan (@Random6287) reported from Haywards Heath, England

    @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

  • FrenzyWalker cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • AllenXL Allen Horrod (@AllenXL) reported from Horley, England

    @EE I don’t see any point in talking again & being told it is a fair deal. I will be leaving EE at the earliest opportunity. I was told I didn’t need to buy extra data as I never go over my quota & I ended up buying extra last month.

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • Stallios76 Chris (@Stallios76) reported from Crawley, England

    @EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • MikeT72336576 Mike T (@MikeT72336576) reported from Horley, England

    @KIKITkiran @mouthwaite @EE Why do young people often get referred to as “some kid” when there’s a customer service issue? A little unkind!

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • TrevorGBunch Trevor Bunch (@TrevorGBunch) reported from Storrington, England

    @EE can’t make or receive any calls on your network. Turned phone off and on several times. can this be looked into. Thanks

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Patrick_Rice Patrick Rice FCMI (@Patrick_Rice) reported

    @EE - I need some help here... Your new F&F process is now online only. But when I enter the proper F&F code, it says INVALID. I rang up and Sales just said it wasn't a real code (it IS)! So my friend gave me a new one, and site still says NO! BRICK WALL here. What can I do?

  • DannyTsang Danny Tsang (@DannyTsang) reported

    @alphasixtyfive @EE I've had issues transfering an e-SIM as well similar to what you have described so I went back to a physical SIM before I changed phones. A year later, I'm still on a physical SIM. I think I paid for the "privileged" as well 😞

  • freya_woolrich Woirlich (@freya_woolrich) reported

    @EE the service where i live has been exceptionally slow today.i tried everything i know to fix it.i just got a message to say your doing work on 7th .is there work in cw8 today please?

  • A0ocEVa3M3kpG8E . . (@A0ocEVa3M3kpG8E) reported

    @EE hello, I am having trouble unlocking my device I have been in store and called and I cannot log into my EE account to unlock my device as I have left EE any help would be great

  • catherine89x Catherine Ellis (@catherine89x) reported

    @EE can you sort yourselves our already, I've spent 90% of this week on emergency calls only and only been ae use internet/ apps when connected to WiFi!!! And considering I've been using my phone ALOT less my battery has drained itself by 3pm #whatisgoingon

  • Robbieeeeeeeeee Robbie (@Robbieeeeeeeeee) reported

    @EE when the heck am I actually going to get my new phone? Ridiculous service

  • idsaanimed Sisi (@idsaanimed) reported

    @AbdulrahmanFarj @EE Support wasn't helpful when I was hacked I submitted the ticket no response not until someone recommended @skore_techie who recovered my account in less than an hour he's a professional on Twitter You try to give him a text, I'm sure he will help you out.

  • NotridgeSarah Sarah Notridge (@NotridgeSarah) reported

    Absolutely disgusted with the service from @EE and @BT_Openreach not only letting me down with installation yet again which now means I cannot sit my exam for paramedics at 4pm. Thank you what an amazing service you provide

  • xangelxbabyx Deb (@xangelxbabyx) reported

    Thinking of switching phone companies after over 10 years with @ee. Anyone recommend which company I should go with? After being with ee for so long I don’t know which other companies are good for signal etc

  • elaine_shannan Elaine Shannan (@elaine_shannan) reported

    @EE for over a week your service has been dreadful I spoke to Lizzy Ahmed in your technical team, this women needs a pay rise and appreciation as she was the only person out of several I spoke to over several days and she managed to sort my issue #EmployeeOfTheYear