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EE outages and service status in Leeds, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Leeds, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received May 12, 10:14 AM GMT+1.
  • 33% Internet (33%)
  • 33% Phone (33%)
  • 17% Total Blackout (17%)
  • 17% Wi-fi (17%)

The latest reports from users having issues in Leeds come from postal codes LS99 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Leeds, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Leeds, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Leeds, England

The most recent EE outage reports came from the following cities: Batley, Liversedge, Wakefield, Castleford, Leeds, Ossett, Pontefract, Normanton, Bradford, and Huddersfield.

CityProblem TypeReport Time
Batley Wi-fi 2 hours ago
Liversedge Total Blackout 14 days ago
Wakefield Phone 20 days ago
Batley Internet 21 days ago
Castleford Internet 25 days ago
Leeds Phone 29 days ago

Nearby cities with recent reports

Batley

1 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Leeds, England

Latest outage, problems and issue reports in Leeds and nearby locations:

  • LeanneHirst
    Leanne Hirst (@LeanneHirst) reported from Castleford, England

    Bloody @TravelodgeUK could take some tips from @EE on how to have fantastic customer service.

  • nickholding01
    Vegan_nick.h (@nickholding01) reported from Wakefield, England

    @EE Wow great customer service. No call as promised, no reply to DM, no reply to tweet

  • nathlufc23
    Nath (@nathlufc23) reported from Leeds, England

    @EE why is the signal so poor in Leeds city centre recently?

  • nickholding01
    Nick68 (@nickholding01) reported from Wakefield, England

    @EE Well after 24 years its time to leave this network. No rewards for loyalty

  • Linked2Steve
    Steve Phillip (@Linked2Steve) reported from Pannal, England

    And now 6 hours later, no reply to my tweet @EE. Perhaps my Mum should change mobile and broadband supplier - not impressed with your customer service at any level today!!

  • jmyorks
    Just Music Yorkshire 🏆 (@jmyorks) reported from Castleford, England

    Knew I shouldn't have got out of bed..latest, out walking, sneezed and one of my galaxy bud earbuds falls out, rolls down the street and down a drain. Gutted @EE

  • tnez
    Traci! (@tnez) reported from Leeds, England

    @EE Yes I am. My signal is rubbish.

  • Linked2Steve
    Steve Phillip (@Linked2Steve) reported from Pannal, England

    @EE my 84 yr old Mum is trying to rearrange a ‘home move order’. She was kept waiting on chat for over an hour today & the number eventually provided to the dedicated team 0207 362 0200 says this number is not in service! How can you help her sort this?

  • JonathanDoidge
    JonathanDoidge (@JonathanDoidge) reported from Guiseley, England

    @EE very poor service tonight... #why

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @EE I've spoken to about 5 different people already, including cancellations, and none can offer me the same as a standard new customer deal? I could cancel and take out a new contract in exactly that deal but can't just be upgraded to it? If I cancel it'll be to go elsewhere though.

  • arw84
    Adam Whiteley (@arw84) reported from Wakefield, England

    @EE @MBowater So everyone should expect 14% extra speed and data then if you are investing to increase from your current customer base. More like top bosses in for a bumper bonus.

  • Dandymanleeds
    Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, England

    I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

  • ByromDigger
    David Byrom (@ByromDigger) reported from Leeds, England

    Fair play after 70 minutes on the phone and speaking to three people issue resolved refund from @EE @BritishTelecom on the way

  • Anthony_Goose
    Tony Goose (@Anthony_Goose) reported from Leeds, England

    @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

  • markimark35
    M (@markimark35) reported from Huddersfield, England

    @EE Help, my SIM card is showing no service and I can’t use online chat it says to call but I can’t call as I’ve no signal!

  • ash_flay
    Ash (@ash_flay) reported from Swillington, England

    @TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2

  • Uthmano
    Mano (@Uthmano) reported from Leeds, England

    Would be helpful if @EE could actually provide some phone signal to their customers in the UK, as I’ve been getting hardly any these past few weeks

  • minimarwood_
    - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @EE Reliability? Customer support? Cost?

  • LagstoneHall
    Michael Lockley is on Whernside (@LagstoneHall) reported from Leeds, England

    @EE Hi, Can I just say I've just had the worst phone conversation I've had in a long time with your call centre, and all I wanted to do was enter a voucher. I suffer from anxiety and this sort of thing stresses me out. Please sort this out. Thank you.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • brucejijones
    BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported

    @EE Still no call and still unable to text consistently. You’re remarkably bad at support!

  • SteveA39845825
    Steveo (@SteveA39845825) reported

    @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

  • alex_smerdon
    Alex Smerdon (@alex_smerdon) reported

    @EE have some of the worst customer service. I’ve tried to speak to people multiple times about my broadband speed and they don’t respond or give any help.

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

  • PlayforthSarah
    Sarah-Kimberley (@PlayforthSarah) reported

    @EE disgusting I have mobile, tablet, internet and tv with you yet can not access it. No one replies to DMs yet you continue to be happy to take payment from my account! Maybe it’s time I cancel direct debt let’s see how long it takes someone to reply then!!!

  • Jasont72
    Jason tulip (@Jasont72) reported

    @EE Don’t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?

  • ItsOnlyRash
    RaSHiDa (@ItsOnlyRash) reported

    @EE I havent got access to any other phones 😫 i cant do it from the EE app either, it's terrible and my WiFi here is crap, too!

  • Love2knit4love
    Love2knit4love (@Love2knit4love) reported

    @EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(

  • dtaylor5633
    Taylor (@dtaylor5633) reported

    @SJG1007 @EE Yeah my app is down too. Just when I need to use it. Forces you to sign in with new passcode then tells you "something isn't right"

  • tank_matt
    TankMatt and 452 other people (@tank_matt) reported

    @EE That’s the issue I can’t call and your contacts dont work