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EE outages and service status in Heckmondwike, England

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Full Outage Map
  • EE generated 3 outage signals in the last 24 hours around Heckmondwike, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jul 3, 5:55 PM GMT+1.
  • 54% Internet (54%)
  • 26% Phone (26%)
  • 14% Wi-fi (14%)
  • 6% Total Blackout (6%)

The latest reports from users having issues in Heckmondwike come from postal codes WF16 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heckmondwike, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heckmondwike, England

The most recent EE outage reports came from the following cities: Normanton, Batley, Leeds, Bradford, Huddersfield, Wakefield, Shipley, Liversedge, Heckmondwike, Dewsbury, Halifax, Barnsley, and Sowerby Bridge.

CityProblem TypeReport Time
Normanton Internet 2 hours ago
Batley Wi-fi 22 hours ago
Leeds Phone 23 hours ago
Bradford Wi-fi 1 day ago
Leeds Internet 2 days ago
Huddersfield Internet 3 days ago

Nearby cities with recent reports

Leeds

3 recent signals

23 hours ago
Bradford

2 recent signals

1 day ago
Wakefield

2 recent signals

4 days ago
Normanton

1 recent signals

2 hours ago
Batley

1 recent signals

22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

  • Anthony_Goose
    Tony Goose (@Anthony_Goose) reported from Leeds, England

    @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

  • Katie_Green_
    KTG (@Katie_Green_) reported from Gildersome, England

    @EE you gave phone no. in store today for Samsung for me to arrange engineer visit for z flip3 screen protector replacement, as you couldn't do it. @SamsungUK don't do this neither now. Anything not to help their customers! Don't buy a #samsungzflip3

  • HollandLj
    Lesley Holland (@HollandLj) reported from Royston, England

    @EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless

  • Kenzie1975
    James Mackenzie (@Kenzie1975) reported from Keighley, England

    The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming

  • Hannahlufc
    Hannah Louise (@Hannahlufc) reported from Leeds, England

    @ramhl__26 @alexlowe30 @jctweet90 @EE @O2 @VodafoneUK I love @O2 too but have to admit my signal is absolutely terrible in Leeds and York too, the two cities I am in the most, this is despite my phone showing I have 4G and pretty much full signal

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?

  • j_brook1
    Jake Brook (@j_brook1) reported from Wibsey, England

    @EE Shame about the people who pre ordered and had money taken from them based on a lie!! #poor #customersdontmatter

  • HxmzaN15
    hamzA (@HxmzaN15) reported from Bradford, England

    @EE trying to charge me 2 months for taking a new contract without informing me when I took it out after being with them for 3 years and never doing this. What an absolute joke

  • minimarwood_
    - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

  • kyleorchid
    Chrissy (kyleorchid) (@kyleorchid) reported from Guiseley, England

    @EE hi no Internet in LS19! Is there a problem ?

  • tomelam_
    Tom Elam ™ (@tomelam_) reported from Leeds, England

    @EE customer service is ******* shite. The service from the staff at the @TrinityLeeds store tonight was beyond shocking. Absolute joke.

  • JoviGirl_1980
    Sarah (@JoviGirl_1980) reported from Greetland, England

    @EE hi, I've transferred my number onto a different network as from today. Do I need to do anything to cancel with you??

  • junes1976
    Junes1976 🦉 (@junes1976) reported from Leeds, England

    @EE Samsung S9. I appreciate your efforts but I wouldn't bother if I were you. I've had the same problem all over, in various grounds and with several phones, over the last 2 or 3 years. I see other people happily accessing Web but I get nothing. I'm used to it now.

  • Emmyloubradders
    Emma Bradbury (@Emmyloubradders) reported from Cawthorne, England

    @EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript

  • guyrleech
    Guy Leech (@guyrleech) reported from Wakefield, England

    @EE Reliability? Customer support? Cost?

  • northernstock2
    Kimberley Stock (@northernstock2) reported from Huddersfield, England

    @EE Am appalled I reported our broadband down 2 days ago and today I finally get assistance through your freephone no:0800 0795686 but then I'm made to pay for the text service youtold me I have to use?? Why??

  • rache63985893
    rache (@rache63985893) reported from Honley, England

    @MeStressymummy @mouthwaite @EE Rude

  • shaunjharley
    Shaun Harley (@shaunjharley) reported from Leeds, England

    Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?

  • Ryan19886
    Ryan1988 🇬🇧 (@Ryan19886) reported from Brighouse, England

    @EE are you having issues?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Johntommo76
    John Thompson (@Johntommo76) reported

    @EE why is your customer service so bad? A customer of 20+ years through all your guises and yet treated like an idiot by your staff

  • Boothy_4
    David Booth (@Boothy_4) reported

    @_nicks_tweets @EE Same issue!

  • STEVEOLUCKY7
    Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported

    @emsdoesnothing @EE Its total ****. I have been complaining for months. Never get what I was promised constantly resetting my router,going through fault check . 2nd router plus engineer visit still the same had a tits full. How do I find out when my contract is up so I can go elsewhere.. 😡

  • sarkeycockney
    THE SARKY COCKNEY (@sarkeycockney) reported

    @Lewciie @EE And the attitude of "oh well, if you don't like it leave and pay us a leaving fee" is disgusting. Definitely no "customer first" policy with this lot.

  • Gmcswineyyy
    gerardmcswiney (@Gmcswineyyy) reported

    @RichardBentall @EE Always amazed that communication companies are so bad at communication with customers.

  • Thelurch
    Chris TheLurch Saunders 🌶 (@Thelurch) reported

    @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE Hi @EE , just about to start going round the never ending loop of text messages to try in vain to speak to someone about this rubbish service I am getting from you, is there any chance of someone calling me?

  • Jeff_tweets
    Andrew J (@Jeff_tweets) reported

    Hi @EE, I've been sent a contract summary of a new plan I took out with you, but I've had no confirmation of my order and my service has not switched from my current provider. It looks like my order was not processed, and now the same deal is not available. Please can you assist.

  • Broomrig
    Alun Morgan (@Broomrig) reported

    @EE I have tried this to no avail. Do me a favour, you try and navigate your website to report service disruption and see how you get on. The UX you offer is dreadful.

  • jgoodliffe_
    James G (@jgoodliffe_) reported

    @EE A 20 minute wait time to speak to a guide is unacceptable in the middle of the day on a Thursday. Why has your customer service gone downhill so much?