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EE outages and service status in Heckmondwike, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Heckmondwike, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Apr 22, 11:25 PM GMT+1.
  • 45% Internet (45%)
  • 36% Phone (36%)
  • 9% Total Blackout (9%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heckmondwike, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Heckmondwike, England

The most recent EE outage reports came from the following cities: Wakefield, Batley, Halifax, Leeds, Ossett, Normanton, Bradford, Huddersfield, Barnsley, and Cleckheaton.

CityProblem TypeReport Time
Wakefield Phone 2 hours ago
Batley Internet 1 day ago
Halifax Wi-fi 3 days ago
Halifax Internet 6 days ago
Leeds Phone 10 days ago
Batley Internet 16 days ago

Nearby cities with recent reports

Halifax

2 recent signals

3 days ago
Wakefield

1 recent signals

2 hours ago
Batley

1 recent signals

1 day ago

Community Discussion

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EE Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!

  • Emmyloubradders
    Emma Bradbury (@Emmyloubradders) reported from Cawthorne, England

    @EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript

  • ade_robertson
    ARob (@ade_robertson) reported from Bingley, England

    @swtweetin @MartinSLewis That is a waste of money... What's your mobile signal like? as you would probably get better performance on 4G supplying the house. I had Sky BB (6mb down 1mb up) switched to 4G on @EE and now get 40mb down 10up for cheaper pm in rural Scotland

  • Laney338
    Laney_33 (@Laney338) reported from Thornton, England

    Genuinley think I’ve made a massive mistake moving from @EE > @ThreeUKSupport Not even 2 weeks into the new contract and I’ve had 4 major issues with the Telephony network.

  • Anthony_Goose
    Tony Goose (@Anthony_Goose) reported from Leeds, England

    @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

  • PvtPepper
    Ian (@PvtPepper) reported from Leeds, England

    @EE It was rather slow yesterday morning in the LS7 1 area. Very slow in Newcastle, York and Birmingham centre Friday 12th Aug.

  • londonboyjohn
    John Hearson (@londonboyjohn) reported from Bradford, England

    @ianjk23 @EE Drop it down to 4G and test mate, edge of 5G area csn be worse than 4G.

  • AlMitchell89
    Alex Mitchell (@AlMitchell89) reported from Bradford, England

    @EE now you've stopped supporting EETV which has forced me to leave you as my service provider. I don't want to send you the TV box back if it's just going to end up in landfill. I still have a use for it. As you don't have a use for it do I have your permission to keep it?

  • AimeeCasson
    Aimee Hanson (@AimeeCasson) reported from Brighouse, England

    @EE How do I register a complaint about your data protection processes when visiting an EE store?

  • thisperson
    Aaron Russell (@thisperson) reported from Mirfield, England

    Customer support @EE terrible today! Tried to use online chat but it said I had to call, tried to call and said they couldnt connect my call, then hung up! Should be able to help no matter what channel I want to use, and if you specify a channel, make sure you can use it!

  • botrash
    Peter Bennett (@botrash) reported from Leeds, England

    @EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?

  • marksela
    Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

  • megancroz
    Meg Crozier (@megancroz) reported from Huddersfield, England

    @EE hello, Im trying to transfer my number from another network to yours. On the website when I enter the PAC code and number I want to transfer and click “next” it take me back and asks me to enter the correct PAC. But it’s the exact one I received?

  • bretthud87
    brett (@bretthud87) reported from Leeds, England

    @EE any signal issues in Leeds city centre, getting 2mbs on multiple tests after restarting and turning internet off/on etc.....

  • j_brook1
    Jake Brook (@j_brook1) reported from Wibsey, England

    @EE Shame about the people who pre ordered and had money taken from them based on a lie!! #poor #customersdontmatter

  • northernstock2
    Kimberley Stock (@northernstock2) reported from Huddersfield, England

    @EE Am appalled I reported our broadband down 2 days ago and today I finally get assistance through your freephone no:0800 0795686 but then I'm made to pay for the text service youtold me I have to use?? Why??

  • ByromDigger
    David Byrom (@ByromDigger) reported from Leeds, England

    Fair play after 70 minutes on the phone and speaking to three people issue resolved refund from @EE @BritishTelecom on the way

  • jon_schofield
    jon schofield (@jon_schofield) reported from Gildersome, England

    @EE @sophielosborn I’ll tell you who is annoying Sophie. EE are. They know how to stop this . Only want to help their self to your money. I’ve been with them since they took over orange.I’m moving as soon as I can. You can too. Another company will help you.

  • NadioG
    Nadio Granata (@NadioG) reported from Huddersfield, England

    @EE Where does it allow me to cancel an out of date plan on your website? I’m going nuts looking for it!!!

  • Uthmano
    Mano (@Uthmano) reported from Leeds, England

    Would be helpful if @EE could actually provide some phone signal to their customers in the UK, as I’ve been getting hardly any these past few weeks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • raphy_lawren
    LR (@raphy_lawren) reported

    @EE It's so frustrating that I can't speak to someone... It's only automated responses and a chat service. Everyone on there obviously don't know the job. I need to talk to someone on the phone.

  • DJE1007
    David Elliott (@DJE1007) reported

    @EE Hi, I am a new broadband customer & am trying to link it to your app. It keeps asking me for an account number which I can’t find, don’t seem to have an email with it on. How can I find out my account number? Thanks

  • SebParkinson
    Seb (@SebParkinson) reported

    @EE It’s been a known issue for… years. You just don’t do anything about it. Claiming it’s fine, when it isn’t.

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

  • kittenkong42
    Kitten Kong (@kittenkong42) reported

    @EE I can’t call as I literally have no phone right now! Three cut me off and I don’t have your sim active because of my issue

  • theGrimey
    Tobes (@theGrimey) reported

    @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).

  • IsabelleSm16608
    Isabelle Smith (@IsabelleSm16608) reported

    @EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭

  • palmerzan587
    James (@palmerzan587) reported

    @EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!

  • shauny67
    Shaun (@shauny67) reported

    @EE @WoodUksparky137 This is why now being with EE(Orange) for 30 yrs I now buy my devices outright or have a payment plan with the manufacturer & just have a SIM only package as sorry EE but since taken over by BT you are no longer the company you once were just now only offer the best network

  • LiterateCynic
    Literate Cynic (@LiterateCynic) reported

    Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!