EE

EE Outage Report in Heckmondwike, Kirklees, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heckmondwike, Kirklees, England 09/18/2025 10:50

September 18: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heckmondwike, Kirklees, England

The most recent EE outage reports came from the following cities: Huddersfield, Cleckheaton, Halifax, Bradford, Leeds, Shipley, Dewsbury, Batley, Barnsley, Mirfield, Wakefield, Elland and Liversedge.

Loading map, please wait...
City Problem Type Report Time
United KingdomHuddersfield Internet
United KingdomCleckheaton Phone
United KingdomHalifax Internet
United KingdomBradford Internet
United KingdomLeeds Phone
United KingdomLeeds Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

  • ash_flay Ash (@ash_flay) reported from Swillington, England

    @TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2

  • jon_schofield jon schofield (@jon_schofield) reported from Gildersome, England

    @EE @sophielosborn I’ll tell you who is annoying Sophie. EE are. They know how to stop this . Only want to help their self to your money. I’ve been with them since they took over orange.I’m moving as soon as I can. You can too. Another company will help you.

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!

  • cal92scho Callum Schofield (@cal92scho) reported from Normanton, England

    @dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE

  • rache63985893 rache (@rache63985893) reported from Honley, England

    @MeStressymummy @mouthwaite @EE Rude

  • Emmyloubradders Emma Bradbury (@Emmyloubradders) reported from Cawthorne, England

    @EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript

  • theandycooke Andy (@theandycooke) reported from Barnsley, England

    Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity

  • theandycooke Andy (@theandycooke) reported from Barnsley, England

    @O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!

  • gbmcfc GLENN (@gbmcfc) reported from Leeds, England

    @EE sort your signal out between Leeds n Huddersfield..... ****

  • AlMitchell89 Alex Mitchell (@AlMitchell89) reported from Bradford, England

    @EE now you've stopped supporting EETV which has forced me to leave you as my service provider. I don't want to send you the TV box back if it's just going to end up in landfill. I still have a use for it. As you don't have a use for it do I have your permission to keep it?

  • LagstoneHall Michael Lockley #TheLostPaintingOfLagstoneHall (@LagstoneHall) reported from Leeds, England

    @BCFC_4LIFE @yvonne_cassell @EE I too seem to have the same problem on a Nokia.

  • Im_Planetdrama C GC (@Im_Planetdrama) reported from Gildersome, England

    @EE please help I may be a victim of a scam I’ve DMd but so far had no reply .

  • northernstock2 Kimberley Stock (@northernstock2) reported from Huddersfield, England

    @EE Am appalled I reported our broadband down 2 days ago and today I finally get assistance through your freephone no:0800 0795686 but then I'm made to pay for the text service youtold me I have to use?? Why??

  • shaunjharley Shaun Harley (@shaunjharley) reported from Leeds, England

    Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?

  • SGiangregorio Sarah Giangregorio (@SGiangregorio) reported from Bradford, England

    @mrsimonwaldron @padoir @EE Didn’t get any further but will try an online complaint. I have all mine up until October. It’s the ones after that I need!

  • Kenzie1975 James Mackenzie (@Kenzie1975) reported from Keighley, England

    The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?

  • botrash Peter Bennett (@botrash) reported from Leeds, England

    @EE I've spoken to about 5 different people already, including cancellations, and none can offer me the same as a standard new customer deal? I could cancel and take out a new contract in exactly that deal but can't just be upgraded to it? If I cancel it'll be to go elsewhere though.

  • ialigizakis Ioannis (@ialigizakis) reported from Leeds, England

    @wynngeol @EE I am having issues at Leeds. No data at all 4G and 5G. I also have issues with my ADSL.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • vukubulur vukubulur (@vukubulur) reported

    @EE No solution provided to my problem! You have been kept mentioning services are limited through Twitter. Then I do not see the reason why would someone bother to send you PM?

  • trevmitch76 Trev (@trevmitch76) reported

    @EE Can anyone see the irony? Within minutes of engaging, @ee customer service are saying “you had already been provided with a deadlock letter. Have you followed the details in that letter to discuss this further with the ombudsman?” Clearly not true 😒

  • mobile_smith VXR Dave (@mobile_smith) reported

    @EE What issues do you have with 4g Internet Connections in the WS124TT area. Both my Mobile and BT Mini Hub have dropped to 1.5Mbps and below. What can you do..?

  • minimarwood_ - leanne🦄 (@minimarwood_) reported

    @EE So my contract is going up by nearly £3 and I never get more than 2 bars of signal. You’ll see on my account notes that I’ve complained about this several times. Also was misinformed about pro-rata charges when I upgraded. Cannot wait to leave.

  • only1beno Ben M (@only1beno) reported

    @EE Currently been waiting 36 mins for an advisor to answer.... must say, by far the worst customer service experience I’ve had to deal with... and I deal with @VodafoneUK regularly.

  • MartinJL7 Martin Lewis (@MartinJL7) reported

    What's wrong with EE network today around Cardiff..constantly down.. @EE

  • sohaibsaeed7860 _Sohaib Saeed (@sohaibsaeed7860) reported

    @EE been trying to contact you but no help yet please respond to my dms

  • Dimplesimon16 Dimplesimon (@Dimplesimon16) reported

    @EE If I go to the park to eat my sandwich in peace, I won't get jealous about a poxy network deal from EE. Eating, breathing fresh air and watching life is more enjoyable than a stupid phone. Get a life phone drones!

  • welshmanupnorth Ceri Davies (@welshmanupnorth) reported

    @EE Have you fallen asleep or did you forget you were messaging a customer??

  • thatadviserguy Thatadviserguy (@thatadviserguy) reported

    Anyone thinking of joining @EE , don’t, their customer service and complaints teams are a disgrace, they have no interest in helping you and just fob you off, disgusting company