EE

EE Outage Report in Heckmondwike, Kirklees, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Heckmondwike come from postal codes WF16.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Heckmondwike, Kirklees, England 01/30/2026 09:20

January 30: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Heckmondwike, Kirklees, England

The most recent EE outage reports came from the following cities: Barnsley, Heckmondwike, Batley, Halifax, Bradford, Leeds, Cleckheaton, Huddersfield, Sowerby Bridge, Brighouse, Wakefield, Normanton, Shipley, Dewsbury and Pudsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBarnsley Phone
United KingdomHeckmondwike Internet
United KingdomBatley Wi-fi
United KingdomHalifax Phone
United KingdomBatley Internet
United KingdomBradford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

  • HollandLj Lesley Holland (@HollandLj) reported from Royston, England

    @EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless

  • annamarshall90 Anna Marshall (@annamarshall90) reported from Leeds, England

    @EE Yes - moving out of flat in Leeds as workplace has shut down.

  • sunderlandc Craig Sunderland (@sunderlandc) reported from Southowram, England

    @EE 1. your systems that support your staff and in effect customers are shocking. changing accounts about because of berievement and you actually swapped the numbers and Sims terminating 1 temporarily. Then lock my voicemail and every time I try to phone 150 it cuts me off.

  • kyleorchid Chrissy (kyleorchid) (@kyleorchid) reported from Guiseley, England

    @EE no network in LS19??

  • Dandymanleeds Dan Madden 💙💛 (@Dandymanleeds) reported from Leeds, England

    I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

  • ade_robertson ARob (@ade_robertson) reported from Bingley, England

    @swtweetin @MartinSLewis That is a waste of money... What's your mobile signal like? as you would probably get better performance on 4G supplying the house. I had Sky BB (6mb down 1mb up) switched to 4G on @EE and now get 40mb down 10up for cheaper pm in rural Scotland

  • marksela Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!

  • marksela Mark Young (@marksela) reported from Leeds, England

    And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

  • WayneHanley Wayne Hanley (@WayneHanley) reported from Wibsey, England

    @EE awe need your help my wife moved her number over the last couple of days and lost her voice mails this is the only only thing we had with her mums voice in that recently passed away please please can you help us retrieve them? I’ll pay? #Help #Family #begging

  • HxmzaN15 hamzA (@HxmzaN15) reported from Bradford, England

    @EE trying to charge me 2 months for taking a new contract without informing me when I took it out after being with them for 3 years and never doing this. What an absolute joke

  • Rdickinson1987 Roberto. (@Rdickinson1987) reported from Leeds, England

    @EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time

  • minimarwood_ - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Right this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!

  • CoachingDB Danielle Barbereau (@CoachingDB) reported from Leeds, England

    @charchar198 @EE Awful situation causing you unnecessary stress. Do take care Charlotte. Big hug.

  • AimeeCasson Aimee Hanson (@AimeeCasson) reported from Brighouse, England

    @EE How do I register a complaint about your data protection processes when visiting an EE store?

  • megancroz Meg Crozier (@megancroz) reported from Huddersfield, England

    @EE hello, Im trying to transfer my number from another network to yours. On the website when I enter the PAC code and number I want to transfer and click “next” it take me back and asks me to enter the correct PAC. But it’s the exact one I received?

  • nickvidamour Nick Vidamour (@nickvidamour) reported from Bradford, England

    @EE Will it work with your network though????

  • minimarwood_ - leanne 🦄 (@minimarwood_) reported from Leeds, England

    Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

  • JonathanDoidge JonathanDoidge (@JonathanDoidge) reported from Guiseley, England

    @EE very poor service tonight... #why

  • barstreetz 💨Âj (@barstreetz) reported from Halifax, England

    EE worst provider ever @EE

  • Anthony_Goose Tony Goose (@Anthony_Goose) reported from Leeds, England

    @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • iamOllieHall Ollie (@iamOllieHall) reported

    Outrageously bad business practice from @EE Send me a text with an early upgrade offer waiving a fee. Ordered, giving them extra 2 years of my custom & £35 a month more in bills. They call saying the text is a mistake & they'll be cancelling the order. Bye bye EE....

  • Disneymagicobs1 Disneymagicobsessed (@Disneymagicobs1) reported

    @EE It says not registered on network ? I've tried all the troubleshooting and nothing is working ?!

  • WNJ85 Will L-J (@WNJ85) reported

    So Virgin Mobile is an MVNO using the @EE network... however @virginmedia and @O2 are merging; soooo does that mean current Virgin Mobile customers (like myself) will be moved over to the O2 mobile network? #VirginmediaO2

  • katefrancis01 Kate Francis (@katefrancis01) reported

    @EE I need a new phone and help with transferring data. I choose one and then told there's no transfer service 'because of Covid'. 'We're not allowed to touch your phone.' This assistant has just handed me the display phone, I've touched it and given it back. Makes zero sense.

  • JRiH2020 JRiH (2)💙🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JRiH2020) reported

    @glynn_field @EE I used EE a few years ago but never got the speeds I was promised and between 4-8 each day it would be lucky to reach 10Mbps. Have they improved and what are the average speeds?

  • AlaaMcNamara Alan McNamara (@AlaaMcNamara) reported

    @EE hi, can you help me PLEASE? When I requested my PAC code I was given the following ONE306458 When I phoned my new provider they said that is not the full/wrong code?

  • danihehir Danielle Hehir (@danihehir) reported

    @EE you are a joke!! You have left us without internet since Monday and we are a business customer who work from home and you are saying it may not be on for another 10 days!!! Vile customer service. Everyone, use any other service out there, not EE. #jokeofacompany

  • bingham_kelly Kelly Marie B (@bingham_kelly) reported

    @EE Hi there, I've got EE WiFi and since changing to fibra broadband I can only connect to it if I'm literally sat ontop of the box. It's the worst internet we've ever had. Any suggestions please?

  • Jo_Jo7170 Jo-Jo (@Jo_Jo7170) reported

    Thanks @EE Having problems paying my bill and you cut off the only communication I have with my carer. Cheers

  • gavinmcpherson Gavin Mcpherson (@gavinmcpherson) reported

    @EE it’s always nice to have staff be rude when they are trying to sell you stuff isn’t it, I definitely won’t be buying broadband or a mobile from you anytime soon