EE Outage Report in Heckmondwike, Kirklees, England

Problems in the last 24 hours in Heckmondwike, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Heckmondwike, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Heckmondwike, England

The most recent EE outage reports came from the following cities: Batley, Ossett, Leeds, Normanton, Bradford, Huddersfield, Halifax, Wakefield, Barnsley, Cleckheaton, Keighley, Holmfirth, Dewsbury, and Heckmondwike.

City	Problem Type	Report Time
Batley	E-mail	3 days ago
Batley	Internet	3 days ago
Batley	Internet	3 days ago
Ossett	Phone	5 days ago
Leeds	Phone	5 days ago
Normanton	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Heckmondwike, England

Latest outage, problems and issue reports in Heckmondwike and nearby locations:

• 
  - leanne 🦄 (@minimarwood_) reported 1 minute ago from Leeds, England

  Still paying for a phone contract that is absolutely ****. Maintenance in the area has been sorted yet I’ve still not had more than 2 bars of signal for the past 2/3 months. @EE

• 
  JonathanDoidge (@JonathanDoidge) reported 3 minutes ago from Guiseley, England

  @EE very poor service tonight... #why

• 
  Wayne Hanley (@WayneHanley) reported 8 minutes ago from Wibsey, England

  @EE awe need your help my wife moved her number over the last couple of days and lost her voice mails this is the only only thing we had with her mums voice in that recently passed away please please can you help us retrieve them? I’ll pay? #Help #Family #begging

• 
  Craig Sunderland (@sunderlandc) reported 11 minutes ago from Southowram, England

  @EE 1. your systems that support your staff and in effect customers are shocking. changing accounts about because of berievement and you actually swapped the numbers and Sims terminating 1 temporarily. Then lock my voicemail and every time I try to phone 150 it cuts me off.

• 
  Tony Goose (@Anthony_Goose) reported 11 minutes ago from Leeds, England

  @EE Hi. Due the the surge of family working from home and using our bandwidth, my mobile often fails to connect, so I've switched off my mob wifi to use my mobile data. Unfortunately the EE signal, even outside, is too weak to browse and even voice only, often breaks up. Help!

• 
  immy (@immy15619175) reported 14 minutes ago from Leeds, England

  @MarcAllera please have a look at my recent tweets about the service I’ve recieved from Emily your agent she didn’t adhere to your values at all and was very rude abrupt and continued to over speak and told me i was arguing, I really feel rubbish as I suffer from depression. @EE

• 
  Mark Young (@marksela) reported 14 minutes ago from Leeds, England

  And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!!

• 
  Anna Marshall (@annamarshall90) reported 15 minutes ago from Leeds, England

  @EE Yes - moving out of flat in Leeds as workplace has shut down.

• 
  Aimee Hanson (@AimeeCasson) reported 19 minutes ago from Brighouse, England

  @EE How do I register a complaint about your data protection processes when visiting an EE store?

• 
  Lesley Holland (@HollandLj) reported 23 minutes ago from Royston, England

  @EE my phone signal has been awful for last couple of months. Get cut off regular. I rang 2 weeks ago someone told me re WiFi calling and to try it. It doesn't work and he said he would ring back in a week. Still waiting. Paying for a phone that's useless

• 
  Nick Vidamour (@nickvidamour) reported 24 minutes ago from Bradford, England

  @EE Will it work with your network though????

• 
  Danny Maun (@DannyMaun) reported 25 minutes ago from Dewsbury, England

  @EE I’ve no signal, people can’t hear me and I’m sick of the poor service

• 
  immy (@immy15619175) reported 26 minutes ago from Leeds, England

  128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.

• 
  ARob (@ade_robertson) reported 30 minutes ago from Bingley, England

  @swtweetin @MartinSLewis That is a waste of money... What's your mobile signal like? as you would probably get better performance on 4G supplying the house. I had Sky BB (6mb down 1mb up) switched to 4G on @EE and now get 40mb down 10up for cheaper pm in rural Scotland

• 
  - leanne 🦄 (@minimarwood_) reported 38 minutes ago from Leeds, England

  Right this is actually ridiculous now, paying for a contract I can’t even use because I’ve had no more than 1 bar of signal and keep getting no service for the past 3 weeks!!! @EE sort it out!!!

• 
  Danielle Barbereau (@CoachingDB) reported 42 minutes ago from Leeds, England

  @charchar198 @EE Awful situation causing you unnecessary stress. Do take care Charlotte. Big hug.

• 
  Dan Madden 💙💛 (@Dandymanleeds) reported 42 minutes ago from Leeds, England

  I think @O2 @VodafoneUK @EE etc should offer additional free data to @NHSuk @GoodSamApp volunteers to stop them running out and not being able to help people! @SkyNews @BBCNews

• 
  stuart 🥛 (@chesneymilkman) reported 46 minutes ago from Huddersfield, England

  @EE I urgently need to ring you but your phone lines are down

• 
  Meg Crozier (@megancroz) reported 50 minutes ago from Huddersfield, England

  @EE hello, Im trying to transfer my number from another network to yours. On the website when I enter the PAC code and number I want to transfer and click “next” it take me back and asks me to enter the correct PAC. But it’s the exact one I received?

• 
  Mark Young (@marksela) reported 55 minutes ago from Leeds, England

  And now because of @O2 I am being treated like crap by @EE You’re all as bad as each other!! Any better #phonenetworks out there?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Philipa Mafalda (@trampolinefreak) reported 6 minutes ago

  @EE I already have and was told if I wanted them then I’d have to pay. EE are not fulfilling the verbal contract that I agreed to. Probably best if I cancel and go back to Sky, also because EE TV keeps glitching which is very annoying.

• 
  Amy Griffiths (@AmyGriffiths159) reported 8 minutes ago

  @EE my Broadband isn't connecting to our devices had this issue last night and now this afternoon. We have reset the Internet several times.

• 
  ⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA (@FWyineMagazine) reported 10 minutes ago

  NCSC Continuous #cyberattacks 30-07-2025 0000hrs - 04-08-2025 ongoing (DDOS & Bandwidth attenuated, signal suppression) in MK region. Properties (10),12), (13) in particular involved with UK telecoms interference.@EE please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimited area

• 
  Kirsty 💗 (@KizzyLou_) reported 11 minutes ago

  @EE Hi, no it doesn't work on wifi either, it's so strange and we have tried everything! Shse isn't with yourselvss though she is with @O2 if that makes a difference, i don't know if they can help? 🤔

• 
  Vinny (@VincentVanCloth) reported 11 minutes ago

  @bt_uk or @EE or whatever you want to call yourselves these days are absolutely shambolic you really are......even your own staff can't sort this mess out @WatchdogBBC .....you can take your equipment back.... I don't want it, doesn't work anyway

• 
  Emily Hardie (@EmilyHardi35752) reported 15 minutes ago

  @EE been experiencing issues with my broadband all afternoon due to the storm it’s not back up and running still can you tell me what the issue is with my broadband service in my area?

• 
  Barbara Rivers (@Barbara07549007) reported 17 minutes ago

  @EE why is it impossible to speak to a manager? Are they frightened or simply don’t care. 2 elderly people in remote position shut down phone and Bband from Plusnet which worked but hasn’t connected to EE. Nobody appears concerned.

• 
  Ashleigh Lowther (@ashleighlowther) reported 18 minutes ago

  @EE really disappointed I tried to upgrade on the EE app, kept crashing I gave it a final go then it worked. Then an email saying ‘a problem with your order please call’ but when I called they had no record of my order and wanted to start the whole process again? 🙄

• 
  Barbara Rivers (@Barbara07549007) reported 20 minutes ago

  @EE Totally useless if you think I haven’t spent all my waking hours ring these numbers you are mad. Please read what I say NO ACCESS to any one other than a call handler. Not the high customer service you speak about. Just hope we don’t need urgent medical help. Why cut off Plusnet?

• 
  Literate Cynic (@LiterateCynic) reported 21 minutes ago

  @EE keeping you on hold for an hour when you want to end one line - contract expired - because online they miraculously 'can't get your details right now' - is a real pain. Zero customer service