EE Outage Report in Heckmondwike, Kirklees, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Heckmondwike come from postal codes WF16.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Heckmondwike, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Heckmondwike and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Heckmondwike, Kirklees, England
The most recent EE outage reports came from the following cities: Batley, Bradford, Dewsbury, Halifax, Normanton, Leeds, Barnsley, Heckmondwike, Pudsey, Bingley, Wakefield, Huddersfield, Holmfirth, Cleckheaton and Brighouse.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Heckmondwike, England
Latest outage, problems and issue reports in Heckmondwike and nearby locations:
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Peter Bennett
(@botrash) reported
from
Leeds, England
@tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!
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Peter Bennett
(@botrash) reported
from
Leeds, England
@ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!
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Andy
(@theandycooke) reported
from
Barnsley, England
@O2 On the commute into Sheffield I had issues with signal, at time went to 3G (I can’t remember the last time I saw 3G with @EE). I also had some signal issues whilst at work in the centre of Sheffield & didn’t once achieve a 5G signal.
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Ruth Farrell
(@Ruthlisaellis) reported
from
Meltham, England
Whats happening with the EE network? I've had no coverage for two days now?! #EE #phonenetwork @EE
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Peter Bennett
(@botrash) reported
from
Leeds, England
@EE I've spoken to about 5 different people already, including cancellations, and none can offer me the same as a standard new customer deal? I could cancel and take out a new contract in exactly that deal but can't just be upgraded to it? If I cancel it'll be to go elsewhere though.
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Chrissy (kyleorchid)
(@kyleorchid) reported
from
Guiseley, England
@EE hi no Internet in LS19! Is there a problem ?
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Alex Mitchell
(@AlMitchell89) reported
from
Bradford, England
@EE now you've stopped supporting EETV which has forced me to leave you as my service provider. I don't want to send you the TV box back if it's just going to end up in landfill. I still have a use for it. As you don't have a use for it do I have your permission to keep it?
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Andy
(@theandycooke) reported
from
Barnsley, England
Really glad I managed to leave @O2 and go back to @EE. They said they couldn’t guarantee signal on the 🚂 dropping me down to E like it’s 2005! But I’m here with 5G on EE! #Signal #Connectivity
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Emma Bradbury
(@Emmyloubradders) reported
from
Cawthorne, England
@EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript
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C GC
(@Im_Planetdrama) reported
from
Gildersome, England
@EE please help I may be a victim of a scam I’ve DMd but so far had no reply .
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rache
(@rache63985893) reported
from
Honley, England
@MeStressymummy @mouthwaite @EE Rude
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Peter Bennett
(@botrash) reported
from
Leeds, England
@EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?
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James Mackenzie
(@Kenzie1975) reported
from
Keighley, England
The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming
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Sarah Giangregorio
(@SGiangregorio) reported
from
Bradford, England
@mrsimonwaldron @padoir @EE Didn’t get any further but will try an online complaint. I have all mine up until October. It’s the ones after that I need!
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Ash
(@ash_flay) reported
from
Swillington, England
@TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2
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GLENN
(@gbmcfc) reported
from
Leeds, England
@EE sort your signal out between Leeds n Huddersfield..... ****
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Callum Schofield
(@cal92scho) reported
from
Normanton, England
@dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE
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Roberto.
(@Rdickinson1987) reported
from
Leeds, England
@EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time
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Kimberley Stock
(@northernstock2) reported
from
Huddersfield, England
@EE Am appalled I reported our broadband down 2 days ago and today I finally get assistance through your freephone no:0800 0795686 but then I'm made to pay for the text service youtold me I have to use?? Why??
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jon schofield
(@jon_schofield) reported
from
Gildersome, England
@EE @sophielosborn I’ll tell you who is annoying Sophie. EE are. They know how to stop this . Only want to help their self to your money. I’ve been with them since they took over orange.I’m moving as soon as I can. You can too. Another company will help you.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Terry
(@Terry_LFC6) reported
@Tom_Sco90 @EE Yeh been with them around 15 years since I used to work for them, since bt bought them the prices have doubled on everything, with customer service being limited. I think I'll price around
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craig kneller
(@CraigKneller) reported
@EE morning I've received 2 calls from EE 1 I missed and the other we got cut off Please can you advice as to why EE would be trying to contact me ? No issue with account but contract is comming to a end ? Thanks Craig
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PECKHAM SEfifteen
(@PeckhamBusiness) reported
@speedchecker app reveals @EE SE15 area broadband/fibre NO longer connected to New Cross @BT telephone exchange BUT now to 'Maidenhead' in Berks! This was not expected nor your contract customers consulted on and is NOT satisfactory! PLEASE RESTORE TO PREVIOUS SERVICE ASAP!/2
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Clare Jenkins
(@tochiemummy) reported
@SkyUK I pay £20 more than this, I've also been mislead and because I've had 1 attempt made to call me that's sky customer service done, don't answer emails nothing.... @EE i should never have left you 😭
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Hannah McLachlan
(@Angel_McLachlan) reported
@EE For the past 2 days I’ve had a very low signal when I’m not on Wi-Fi but I’ve not been notified of any works or issues in my area. Is there any reason why my signal is barely around?
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Ryan
(@RyRy180) reported
@Dwood_photo19 @pmw_77 @EE Try being with o2 they are awful for me! 🥴
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Jonnie Parkin (tofu eating wokerati)
(@JonnieParkin) reported
A few months back a very pushy 'customer services' operative persuaded me 2 move my @bt_uk mobile account early to a 'near identincal' but sim only package with @EE. He failed 2 mention the £2 a day roaming charge I'm now incurring while in France. I'll be leaving EE on my return
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Julie-Anne Power
(@JAnnePower) reported
@EE @sam you responded to my bad review on Trustpilot about your appalling customer service. Apparently social media is the only way to resolve the issue of terrible internet in my London flat?
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TRINITY 🇬🇭🇳🇱🇬🇧
(@TRINITY_NQ) reported
@EE what's going on? Our WiFi and my mobile data is unstable. You guys are seriously passing me off. How are we suppose to be working ❓❓❓
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Mr. B 🏳️🌈
(@RmnMark) reported
Disappointing call with @ee. Can’t get a discount on my account as I’m an existing customer. Will be changing that! If my customs not good enough I’ll take it away