EE Outage in Keighley, Bradford, England

Going to have to venture to the @ee store today as it's damn near impossible to get a similar contract deal online, most deals are more expensive or a fraction of the data bundle size.

Yesterday @EE turned off my physical sim & advised I’d be up and running on my data sim within 24hrs. 24hrs later snd still not working. Spent 90mins with tech support then cut off. Called back & office now closed. Any advice @EE for this longstanding customer of yours?

@EE is the app broken!? I need to urgently move some data to the wife's phone but can't get through or open the app!!

@EE why is the signal so poor in Leeds city centre recently?

@BCFC_4LIFE @yvonne_cassell @EE I too seem to have the same problem on a Nokia.

Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?

@wynngeol @EE I am having issues at Leeds. No data at all 4G and 5G. I also have issues with my ADSL.

The worst customer experience of my@life with @EE today. Phone ordered last week with next day delivery still not arrived. Appointment with store manager to resolve ignored as he wasn’t in today and upgrade unable to be processed due to order being lost in the system!! Fuming

@EE please help I may be a victim of a scam I’ve DMd but so far had no reply .

@EE sort your signal out between Leeds n Huddersfield..... ****

@EE @sophielosborn I’ll tell you who is annoying Sophie. EE are. They know how to stop this . Only want to help their self to your money. I’ve been with them since they took over orange.I’m moving as soon as I can. You can too. Another company will help you.

@mrsimonwaldron @padoir @EE Didn’t get any further but will try an online complaint. I have all mine up until October. It’s the ones after that I need!

@ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!

@tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!

@EE I've spoken to about 5 different people already, including cancellations, and none can offer me the same as a standard new customer deal? I could cancel and take out a new contract in exactly that deal but can't just be upgraded to it? If I cancel it'll be to go elsewhere though.

@EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?

@EE now you've stopped supporting EETV which has forced me to leave you as my service provider. I don't want to send you the TV box back if it's just going to end up in landfill. I still have a use for it. As you don't have a use for it do I have your permission to keep it?

@EE hi no Internet in LS19! Is there a problem ?

@EE Love paying £40 a Month for a phone contract when a simple sim swap still doesn't work. Now no service completely. Direct debit getting cancelled I'll go back on @O2 waste of time

EE worst provider ever @EE

@EE have you got any plans to fix the reception issues in Bristol? phone is basically unusable when it's not on wifi ffs

Emergency calls only since this morning with @EE

hi @ee you misinformed me, changed my contract, admit to misinforming me but can't revert your changes. now moved to @ThreeUK you've just lost a customer of around 6 years. congratulations!

@EE visited one of your in-store outlets earlier this morning regarding an upgrade. What an experience for all the wrong reasons! Felt for the trainee having to work and learn from a manager whose customer service was so poor. Obviously didn't proceed with the upgrade!

@EE day three of no signal! Unacceptable is a word that could be used!

@EE is there a problem with network coverage. I normally have 5G at the location I’m in but today it’s only showing 3G

@EE Hi, just wondering if you’re ever going to sort out our phone signal/4G in the L10 area? I’ve been with EE for a good few years now, and this has never been fixed. Why am I paying for so much data when I can’t even access it in my own home/street? The coverage here is so bad.

@EE Unfortunately the above link is still not working & it will not let me delete phone number from account because of two-factor authentication!? I have however updated my preferred payment method to my card rather than number.

@EE Hello it says no service

@EE I have only ever had one Apple ID which is why the message doesn’t make sense. Apple support have checked my Apple ID & phone number neither of which are linked to any other ID’s. They said to get in touch with EE as it isn’t a fault from apple. Thanks :)