EE Outage in Castleford, City and Borough of Wakefield, England

@EE Reliability? Customer support? Cost?

@EE why is the signal so poor in Leeds city centre recently?

@BCFC_4LIFE @yvonne_cassell @EE I too seem to have the same problem on a Nokia.

Trying to get my PAC code @EE - you're not responding to the 65075 text, which is against industry guidelines, MyEE can't fulfill request due to a tech issue and phone line too busy. Anyone might think this is on purpose?

@wynngeol @EE I am having issues at Leeds. No data at all 4G and 5G. I also have issues with my ADSL.

@EE 22 August I upgraded my SIM only contract to a new 24 month contract. Received confirmation email & everything had updated correctly in My EE. Today, looking at My EE, my contract has changed again to a 30 day contract, can you help?

@EE please help I may be a victim of a scam I’ve DMd but so far had no reply .

@EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript

@EE sort your signal out between Leeds n Huddersfield..... ****

@EE I’m not one to tell you how to do your job, but as a long time happy customer of your broadband, why have you let BT use the headline of “the only broadband provider to harness the power of EE’s mobile network”. Isn’t this something you should be doing?

@dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE

@EE @sophielosborn I’ll tell you who is annoying Sophie. EE are. They know how to stop this . Only want to help their self to your money. I’ve been with them since they took over orange.I’m moving as soon as I can. You can too. Another company will help you.

@EE not even been 2 weeks and my broadband is not working again🙃

@Gaynz83 @EE Omg! Gaynz that’s awful. Xx

@ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!

@tonywaters @EE Exactly. I'd happily pay the extra £2 a month if that was the going rate, but I'm not being ripped off to fund cheap deals for people who bounce network every year. I've shown I stick with companies that treat me right, so if they lose me they'll never get me back!

@EE I've spoken to about 5 different people already, including cancellations, and none can offer me the same as a standard new customer deal? I could cancel and take out a new contract in exactly that deal but can't just be upgraded to it? If I cancel it'll be to go elsewhere though.

@EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?

@TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2

Knew I shouldn't have got out of bed..latest, out walking, sneezed and one of my galaxy bud earbuds falls out, rolls down the street and down a drain. Gutted @EE

@EE only 4G service at Manchester airport!? What is this 2015!!? There's not even a BT WiFi hotspot 😩😩 #FirstWorldProblems

@EE Unable to make phone calls as there’s a reported outrage in my area, (MK13) in Milton Keynes. This has been on going all. Unable to pnone EE as the call cuts out. How long will this issue last and are engineers working on the problem?

Non fibre broadband area, so reliant on ADSL via @SkyHelpTeam (crap at best) & 4g from @ThreeUKSupport which has been utterly shite for days. Neighbour has gone with @EE for poss faster 4g so waiting on their results. If good it’ll be “goodbye 3” for both broadband & 2x mobiles.

@EE hello. Is the live chat not working? I’m trying to speak to someone about upgrading but there is no option for the chat. Thanks.

@EE How do I get a letter of deadlock from EE ? Iam going to the Ombudsman. Fed up with the dreadful service.

@EE is there anyway I can turn off 5G on my plan? Whenever I go into a 5G area everything takes an age to load. No problems on network checker either.

@markycoghlan @EE They don’t care! I literally escalated this to the top. I have no 4G and signal at home for almost 2 weeks now! Honestly, Yakut to ombudsman they are trying to scam people

@paulmcbride4 @EE I was with EE since before they became EE. I am filing complaint with ombudsman and also if it’s not resolved I am taking the to court for financial loss I am facing.

@EE sort your network out in Brentwood, it’s ridiculous, this has been going on for 2 years now & there’s still no resolution, my contract is nearly £100 per month & I can’t even use my phone for the simplest of functions to make & receive calls. This is effecting my business 🤬

@lmoran89 @EE Contract runs out next month thank ****