EE outages and service status in Castleford, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Castleford, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and E-mail.
- The most recent signal from this area was received Apr 13, 12:19 PM GMT+1.
- Internet (44%)
- Phone (44%)
- E-mail (6%)
- Total Blackout (6%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Castleford, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Castleford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Castleford, England
The most recent EE outage reports came from the following cities: Leeds, Batley, Ossett, Pontefract, Normanton, and Wakefield.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds
|
Phone | 3 days ago |
|
Batley
|
Internet | 9 days ago |
|
Batley
|
14 days ago | |
|
Batley
|
Internet | 14 days ago |
|
Batley
|
Internet | 14 days ago |
|
Ossett
|
Phone | 16 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Castleford, England
Latest outage, problems and issue reports in Castleford and nearby locations:
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Jonathan Peck (@jonathan_peck) reported from Castleford, England@EE 22 August I upgraded my SIM only contract to a new 24 month contract. Received confirmation email & everything had updated correctly in My EE. Today, looking at My EE, my contract has changed again to a 30 day contract, can you help?
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Michael Lockley is on Whernside (@LagstoneHall) reported from Leeds, England@EE Hi, Can I just say I've just had the worst phone conversation I've had in a long time with your call centre, and all I wanted to do was enter a voucher. I suffer from anxiety and this sort of thing stresses me out. Please sort this out. Thank you.
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Anna Marshall (@annamarshall90) reported from Leeds, England@EE Yes - moving out of flat in Leeds as workplace has shut down.
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JP Glover (@jpglover1982) reported from Ossett, England@EE can I ask why there is no #itvhub or #4od on the TV service. I would love this being put on the service
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Callum Schofield (@cal92scho) reported from Normanton, England@dan_rar @EE Nope. They said they wouldn’t do it, their competitors haven’t done it. And now they’ve done it. I repeat: **** @EE
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jon schofield (@jon_schofield) reported from Gildersome, England@EE @sophielosborn I’ll tell you who is annoying Sophie. EE are. They know how to stop this . Only want to help their self to your money. I’ve been with them since they took over orange.I’m moving as soon as I can. You can too. Another company will help you.
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David Byrom (@ByromDigger) reported from Leeds, EnglandFair play after 70 minutes on the phone and speaking to three people issue resolved refund from @EE @BritishTelecom on the way
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Bethany Jayne Ⓥ✨ (@bethxnyjxyne) reported from Featherstone, EnglandWorst internet provider is @ee. Does anyone recommend any better ones
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immy (@immy15619175) reported from Leeds, England128 256 37 complaint reference number @EE the behaviour from your agent was ridiculous she cane across very challenging difficult and told a lie or 2 about subject access requests and did come across patronising. @O2 @ThreeUK will be considering a move now after speaking to EE.
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Peter Bennett (@botrash) reported from Leeds, England@ashdominey @tonywaters @EE I've always found the service great and worth paying for in the past - they were really good during the identity fraud issue that I had. Plus every upgrade they offered me something competitive so there was no need to go to the hassle of looking. Not feeling that now though!
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Dave Poskitt (@DavePoskitt) reported from Altofts, England@chrisupastar @EE At the moment and for the last month I agree mate. I know that's why you left and trying to work with one bar H+ signal in our job is making it diffult to work. And if I can't work they can't get paid can they
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Ash (@ash_flay) reported from Swillington, England@TheSatanicWasp @EE They’re a shocking company to deal with Jay, I was with them for a few years but had had enough of the customer service experience, or lack of it more to the point. Finally jumped ship to @O2
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brett (@bretthud87) reported from Leeds, England@EE any signal issues in Leeds city centre, getting 2mbs on multiple tests after restarting and turning internet off/on etc.....
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Emma Bradbury (@Emmyloubradders) reported from Cawthorne, England@EE anyone else having the same problem? Agreed a new contract with #ee they’ve overcharged me extra £11 per month and charged £50 for the handset which should have been free. Still waiting for a call back from 22/7 was told it would be within 72 hours. I have the chat transcript
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Richard Sim (@simr1984) reported from Hensall, England@EE I’m not one to tell you how to do your job, but as a long time happy customer of your broadband, why have you let BT use the headline of “the only broadband provider to harness the power of EE’s mobile network”. Isn’t this something you should be doing?
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Peter Bennett (@botrash) reported from Leeds, England@EE Seems a bit pointless allowing your staff to offer F&F discount at all if its incompatible with completely standard deals, so I'm pretty sure this wouldn't be true! I take it then from this that nobody there is interested in retaining me as a customer?
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Big Leigh Nicholson (@LeighNicholson) reported from Garforth, England@EE can you update on issues with signal in Leeds please. No 4G or 5G
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KTG (@Katie_Green_) reported from Gildersome, England@EE you gave phone no. in store today for Samsung for me to arrange engineer visit for z flip3 screen protector replacement, as you couldn't do it. @SamsungUK don't do this neither now. Anything not to help their customers! Don't buy a #samsungzflip3
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Leanne Hirst (@LeanneHirst) reported from Castleford, EnglandBloody @TravelodgeUK could take some tips from @EE on how to have fantastic customer service.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Crystal (@TonyCrystals) reported@chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth
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tony roberts (@trobbo38) reported@EE shocking customer service, shocking service
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Polemic Paine (@PolemicTMM) reportedThis is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not yours. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.
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debbiemacleod (@debbiedons) reported@EE how can we contact your broadband service? My dad has been trying all day up get through!
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My Question Is? (@MyQuestionIs2) reported@EE You’re obviously not working hard as it says in the message. This has been happening for over a week, the device has upto date software and app.
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Alan Roberts (@AlanRob68902430) reported@EE Immediate effect , she has now rang a 3rd time saying she cannot escalate it due to the outstanding balance and this should be escalated today there was no outstanding balance ill go via ofcom, I've now had a text saying complaint closed DISGUSTING customer service
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David Robinson (@PonsAeliusKid) reported@EE internet is broken and the earliest you can get out to me for a *known hardware issue* is next Thursday? I WFH, everything relies on internet now. What are you going to do about this?
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Alan Roberts (@AlanRob68902430) reported@EE CUSTOMER SERVICE A DISGRACE 32 days into a complaint and nobody adresed it, I'm on hold to terminate the contract and stil. Over an hour so far @O2 here I come
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Photo man (@ach59) reported@EE since we were forced to move from #BT Broadband to #EE we’ve had nothing but trouble - same faults no resolution - we pay for every channel you offer + extras but still can’t watch what we pay for … & what is IA-AU15? Very discontent customer
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Liam Parry (@liam_spx) reported@EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.