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EE Outage Report in Burgess Hill, West Sussex, England

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The latest reports from users having issues in Burgess Hill come from postal codes RH15.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burgess Hill, West Sussex, England 07/17/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (38%)

    Internet (38%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent EE outage reports came from the following cities: Lewes, Brighton, Hove, Burgess Hill, Haywards Heath, Worthing, East Grinstead, Horsham, Shoreham-by-Sea and Uckfield.

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City Problem Type Report Time
United KingdomLewes Total Blackout
United KingdomBrighton Phone
United KingdomHove Internet
United KingdomBrighton Phone
United KingdomBurgess Hill Wi-fi
United KingdomHaywards Heath Phone

Community Discussion

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EE Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • RHalligan Rob Halligan (@RHalligan) reported from Worthing, England

    So, mum gets overcharged £53 by @EE on her mobile bill. She gets a text from them saying sorry, you've been overcharged and we're cancelling it but £53 goes out of here account and she's unable to get through to customer service. #leavingEE

  • TrueSpiltMilk True Spilt Milk Designs (@TrueSpiltMilk) reported from Hove, England

    @EE Niether your website or customers service could help me gain access to my own bills. Appalling.

  • Matty_a93 Matty (@Matty_a93) reported from Crawley, England

    @EE is your network down right now? My phone has stopped receiving texts/data

  • gemmahentsch Gemma Hentsch (@gemmahentsch) reported from Brighton, England

    @EE @DelishCreative Sounds like you’re making excuses and wanting to get her off public so you stop being shamed for atrocious customer service.

  • dans689 Pumpkin Spiced Dan 🎃👻🧹💀 (@dans689) reported from Haywards Heath, England

    @_snrbnsn @EE I have signal

  • dyllan08 Glen Battams© (@dyllan08) reported from Burgess Hill, England

    @EE please sort your new app out never had any problems with the old one I can’t gift data, the app keeps crashing it’s useless

  • Preechy33 Preech (@Preechy33) reported from Brighton and Hove, England

    Is @EE down? Had no 4g for a good 30mins now. Text come through ask to reset phone to sort data out. Done that. But since then it's been terrible 😔

  • carljokl Carl #Rejoin Centralist Jokl Esq. 🔶️ (@carljokl) reported from Brighton and Hove, England

    @EE I can't decide whether your speed and coverage in Brighton is poor or just struggling with peak tourist season. I guess I am spoiled by being based around Marylebone/Paddington with all 5 of the G's

  • lisasevern Lisa Severn 🏳️‍🌈 (@lisasevern) reported from Hove, England

    @EE why your fancy 5G so bloody slow? 😐

  • gemmahentsch Gemma Hentsch (@gemmahentsch) reported from The City of Brighton and Hove, England

    First location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree

  • peterboo 💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    My first day off since before Xmas and I end up wasting part of it in a @EE store in #brighton where they obviously have staff training issues

  • peterboo 💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider

  • PaulClements747 Paul Clements (@PaulClements747) reported from Worthing, England

    @EE Morning can you take a look at BN13 area there has been consistent poor signal issues there particularly around the Tesco Extra store with Zero signal, I used to work for EE and will always advocate good coverage, however it's been too long at this p'code

  • fergusguppy Fergus Guppy (@fergusguppy) reported from Shoreham-by-Sea, England

    Hi @EE Been trying to upgrade my phone since Thursday but keep getting a “SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE” error when using both app and website. Anyone able to help?

  • HyPeSTsNaTchY kieransnatchu (@HyPeSTsNaTchY) reported from Crawley, England

    @RoDi117 @EE The problem now is people are going to blame @NianticLabs for this and it’s not there fault.

  • GrassHoppus Ellie Cole 🐆 (@GrassHoppus) reported from Brighton and Hove, England

    @EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off

  • BrettandBeer Brett Preston (@BrettandBeer) reported from Hove, England

    @NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.

  • happy_matty86 Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • amandajlh Amanda (@amandajlh) reported from Sompting, England

    @EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.

  • amandajlh Amanda (@amandajlh) reported from Sompting, England

    @EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyElinski 💗who’s afraid of little old amy💗 (@AmyElinski) reported

    @EE This is the second time in two months I’ve had issues with EE abroad and I am beyond frustrated!!!!

  • AmyElinski 💗who’s afraid of little old amy💗 (@AmyElinski) reported

    @EE I’m traveling abroad in the EU and I’m supposed to be on a plan that includes the roaming pass; however I just got a text saying that I have to purchase a roaming pass for £15 if I want to use data. I can’t get a call to connect to customer service. Please help!

  • beckychanceux Becky Chanceux (@beckychanceux) reported

    @R_Wilcox89 @EE Omg i feel your pain. Ive got no hub for my small business and its 5 days and its not even made it to EE yet for a repair / replacement - worst customer service I've ever encountered

  • shhanniie_ shan (@shhanniie_) reported

    @EE was so unhelpful and dismissive when I complained about my outage when I was Paris!!

  • WorkPsychol DrAngi 🟢⚪️🟣 (@WorkPsychol) reported

    What’s on earth has gone wrong with @EE ????? we switched to them six months ago snd still having problems 😡 they merged and don’t seem to have got their act together. my husband has just spent the third time running 2 1/2 hours on the phone trying to deal with this - there should be some recompense for customers who go through this otherwise we’re thinking of leaving

  • Loubylou252 Lou (@Loubylou252) reported

    @EE I speak to them every month, it never gets sorted so what's the point? They raise a complaint, offer some crap freebie that I won't use then close the complaint! It's a joke! Maybe time to look at another provider...

  • ESlibrarian Mark Philip Rennie (@ESlibrarian) reported

    @EE I'm having two issues - looks like my phone number has now been spoofed by a call centre. Secondly, a company running a red pull cord emergency system/entry system put my phone number into at least one person's call for emergency/help push button phone

  • OdeVisionAFC ØdeVision (@OdeVisionAFC) reported

    @regisgoldens @EE Hi Debbie, I work for a network provider and I’m willing to get you onto a brilliant deal, all proof required of this being legitimate will be sent to you, drop me a message

  • stephderby Steph (@stephderby) reported

    @EE I've been on a rolling SIM only contract for a few years and been trying to leave for nearly a month but all the advisors I've spoken with have made it really difficult. I just want to cancel after I gave notice end of June. Surely it's wrong to prevent customers leaving?

  • artsonthemoveco Arts On The Move (@artsonthemoveco) reported

    Just had a very rude call from @EE on my business phone. Man - didn't get his name - wanted to save me money on my broadband package and, after me explaining 3 times that I wasn't interested and our under contract home package was with @bt_uk, he just hung up. Hung up! #rude