EE

EE Outage Report in Burgess Hill, West Sussex, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Burgess Hill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Burgess Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Burgess Hill, West Sussex, England 02/24/2025 05:25

February 24: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Burgess Hill, West Sussex, England

The most recent EE outage reports came from the following cities: Brighton, Hove, East Grinstead, Shoreham-by-Sea, Newhaven, Uckfield, Lewes and Haywards Heath.

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City Problem Type Report Time
United KingdomBrighton Phone
United KingdomBrighton Phone
United KingdomBrighton Phone
United KingdomBrighton Total Blackout
United KingdomBrighton Phone
United KingdomBrighton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Burgess Hill, England

Latest outage, problems and issue reports in Burgess Hill and nearby locations:

  • jasharris69 Jas Harris (@jasharris69) reported from Brighton and Hove, England

    @EE witnessing my wife trying to move from you. Appalling way to treat customers. All we need to do is either get a deal with you or move. Only taken three hours (last night & this morning). #wasteoftime

  • lth0ms0n Lewis (@lth0ms0n) reported from Worthing, England

    @EE No, it hasn’t worked - 4G is still slow.

  • shrekdaddy37 Russell Moore (@shrekdaddy37) reported from Worthing, England

    @EE Why is it just for nhs staff am listed as a key worker working in a support living environment with people who have learning disabilities keeping them safe it should be offered to key workers putting there lives on the line too

  • TimboBagginses Tim F (@TimboBagginses) reported from East Grinstead, England

    @PaulaEllison @EE Feel for one of these when tired. Leads to a call from your 'bank' claiming you've had money stolen to try and phish login details.

  • RosiePosieBTN Mrs Puddings & Pies (@RosiePosieBTN) reported from Brighton and Hove, England

    @EE had some fab customer services from Kiri in your retention team today 👌🏻

  • KR_SurreyMirror SurreyMirrorKirk (@KR_SurreyMirror) reported from Crawley, England

    @Alfie_Moon @EE 28 days to cancel brother or they get lost in the post......

  • mmjg2011 Michael (@mmjg2011) reported from Worthing, England

    @EE My broadband has gone down twice today already. I need to work. If you cannot handle me using the internet at home, you need to tell me now so I can make alternative arrangements.

  • murray_hecht Murray Hecht (@murray_hecht) reported from Brighton and Hove, England

    @TraceyDeeBoss @bt_uk @EE @RosieDeeBoss @ConnieDeeBoss I used to be with EE. Now with giffgaff. No problems and they are cheap.

  • Random6287 Jonathan (@Random6287) reported from Haywards Heath, England

    @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

  • Bertieburtensh1 Bertieburtenshaw (@Bertieburtensh1) reported from Crawley, England

    @EE Yes but when you order it the shop tells you dispatched in one day. Now been 8. Wheat into the store now told could be another 28 days. No contact from EE extremely poor customer service. Just talked friends into going with 3 when they Hurd my story

  • stumpyduck77 Scott (@stumpyduck77) reported from Ringmer, England

    @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

  • lth0ms0n Moira Rose’s Bebé (@lth0ms0n) reported from Brighton and Hove, England

    @EE I know how to do that.. The capacity down here is shocking, any time there’s an influx of people the network stops - no excuse for it!

  • mitch250681 steve mitchell (@mitch250681) reported from Horsham, England

    @EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

  • ScopesSiannah Siânnah Scopes (@ScopesSiannah) reported from Crawley, England

    @EE your signal is so shite that I literally pay £50+ a month to use WiFi that I also have to pay for 🥴🥴🥴🥴

  • So_Very_Tired JMN (@So_Very_Tired) reported from Brighton and Hove, England

    @EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.

  • lth0ms0n Moira Rose’s Bebé (@lth0ms0n) reported from Brighton and Hove, England

    Good luck getting a signal in Brighton on @EE this bank holiday weekend... 🙄

  • silent__type Michael Williams (@silent__type) reported from Brighton and Hove, England

    @jaybn1 @EE @madelinemary I tried resetting the network settings and I think it’s better now.

  • lth0ms0n Lewis (@lth0ms0n) reported from Worthing, England

    @EE I don’t know the postcode for where I am but it seems to be an issue around Waitrose in Worthing..

  • GGphotoofficial GGphotography (@GGphotoofficial) reported from Hove, England

    @EE Not great! Second day no signal

  • StuartEaves1 Stuart Eaves (@StuartEaves1) reported from Hove, England

    @EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Cam12c72 Scotty Cam.🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Cam12c72) reported

    @4golfonline No problems with @EE ,

  • joshgungum Josh Gungum (@joshgungum) reported

    @EE It’s my grandfathers account, I will try again later on today, if I still can’t access the account, am I able to call up customer services ?

  • mikegoymer michaelgoymer (@mikegoymer) reported

    @EE what's going on with the call centres I go to tech support and it's just silent no music for hold no voice of the rep tried 3 times now

  • mwdoyle861 Mark (@mwdoyle861) reported

    @EE having shocking phone reception in general. Contacted your help desk who has checked the masses and apparently they are fine. I’ve upgraded with you recently and I’m just not happy. Paying a lot of money and haven’t even seen 5G on my phone. #helpmeEE

  • Nepomucene Olivier - Looks like we’ll be back in soon 🎉 (@Nepomucene) reported

    @EE 150: not open at times convenient to me… This would be solved if you had not decided to force me to cancel by phone and allowed me to do it online. I will call later…

  • nugs4u22 Sarah Fletcher (@nugs4u22) reported

    @orange @EE They have been without a phone line for 11 weeks - You have not turned up to fix it when You said you would - Poor customer service and a disgrace that you have left extremely vulnerable people without anyway if summoning help if they need it

  • bemusedwithlife Sophie (@bemusedwithlife) reported

    @EE Actually it seems ok now...I've just managed to send a text to Finland so, hopefully it was just a blip! Thanks anyway David. If I have any more issues with it I will DM you.

  • Nepomucene Olivier - Looks like we’ll be back in soon 🎉 (@Nepomucene) reported

    @EE you have no problem ordering a new line/sim online in a few minutes. Why do you force me to speak to an agent when I want to cancel? Why the dark pattern? You really think users will give up because it is too complicated? All you’re achieving is pissing off your customers…

  • tamsinhobbs Just Tamsin ⫩ (@tamsinhobbs) reported

    @EE I have my pac code my contract is up and paid off. Will my phone be open to any network?

  • Nepomucene Olivier - Looks like we’ll be back in soon 🎉 (@Nepomucene) reported

    @EE I want to cancel this line because your customer service is crap and your business practices questionable. Is this an acceptable reason?