EE Outage Report in Henfield, West Sussex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Henfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at EE
EE is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Henfield, West Sussex, England
The most recent EE outage reports came from the following cities: Hassocks, Billingshurst, Pulborough, Haywards Heath, Brighton, Horsham, Hove and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Hassocks |
Phone | |
| Billingshurst |
Phone | |
| Pulborough |
Phone | |
| Haywards Heath |
Phone | |
| Brighton |
Internet | |
| Horsham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Henfield, England
Latest outage, problems and issue reports in Henfield and nearby locations:
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Stuart Eaves
(@StuartEaves1) reported
from
Hove, England
@EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.
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Michael
(@mmjg2011) reported
from
Worthing, England
@EE My broadband has gone down twice today already. I need to work. If you cannot handle me using the internet at home, you need to tell me now so I can make alternative arrangements.
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Martin Dynan
(@Dynan5) reported
from
Littlehampton, England
@EE It’s still under warranty with you! I’ve been in a number of stores and they all say they never have loan handsets!
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Moira Rose’s Bebé
(@lth0ms0n) reported
from
Brighton and Hove, England
@EE I know how to do that.. The capacity down here is shocking, any time there’s an influx of people the network stops - no excuse for it!
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Jonathan
(@Random6287) reported
from
Haywards Heath, England
@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.
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JMN
(@So_Very_Tired) reported
from
Brighton and Hove, England
@EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.
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Trevor Bunch
(@TrevorGBunch) reported
from
Storrington, England
@EE can’t make or receive any calls on your network. Turned phone off and on several times. can this be looked into. Thanks
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Lewis
(@lth0ms0n) reported
from
Worthing, England
@EE I don’t know the postcode for where I am but it seems to be an issue around Waitrose in Worthing..
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Tim Boxall ♿🇪🇺
(@timboxall) reported
from
Worthing, England
@EE Are your services down in Worthing (again)? No Internet all evening, and given I barely get a mobile signal or mobile data signal, I'm feeling rather peeved...
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Murray Hecht
(@murray_hecht) reported
from
Brighton and Hove, England
@TraceyDeeBoss @bt_uk @EE @RosieDeeBoss @ConnieDeeBoss I used to be with EE. Now with giffgaff. No problems and they are cheap.
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Mrs Puddings & Pies
(@RosiePosieBTN) reported
from
Brighton and Hove, England
@EE had some fab customer services from Kiri in your retention team today 👌🏻
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Tim Boxall ♿🇪🇺
(@timboxall) reported
from
Worthing, England
@EE help needed - I was supposed to be connected to WiFi at my new house yesterday. There's nothing, and the data signal is so bad, I can barely use my phone. I'm disabled, can't go out, need connection urgently in case of emergency. Please help me!
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Jas Harris
(@jasharris69) reported
from
Brighton and Hove, England
@EE witnessing my wife trying to move from you. Appalling way to treat customers. All we need to do is either get a deal with you or move. Only taken three hours (last night & this morning). #wasteoftime
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Lewis
(@lth0ms0n) reported
from
Worthing, England
@EE No, it hasn’t worked - 4G is still slow.
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Michael Williams
(@silent__type) reported
from
Brighton and Hove, England
@jaybn1 @EE @madelinemary I tried resetting the network settings and I think it’s better now.
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Moira Rose’s Bebé
(@lth0ms0n) reported
from
Brighton and Hove, England
Good luck getting a signal in Brighton on @EE this bank holiday weekend... 🙄
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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Russell Moore
(@shrekdaddy37) reported
from
Worthing, England
@EE Why is it just for nhs staff am listed as a key worker working in a support living environment with people who have learning disabilities keeping them safe it should be offered to key workers putting there lives on the line too
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GGphotography
(@GGphotoofficial) reported
from
Hove, England
@EE Not great! Second day no signal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Helen 🇺🇦🐾☮🕊🦁🐯🦒🐘🐕🐈
(@ladyshippers8) reported
@MarinaPurkiss @EE Great news. Horrible she was put through this.
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peter moreve
(@petermoreve) reported
@MarinaPurkiss @EE Well done! Just a pity EE didn't do it first time around. Day to day staff aren't trained enough, don't care or aren't allowed sufficient time to deal with issues correctly.
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Jack(o) 🏴🍒
(@acdcjacko) reported
@EE Fantastic service yet again from your company today. No network provider comes close 👏🏼
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Spectre
(@HodgejHodge) reported
@MarinaPurkiss @EE Great news. I got three to halve my bill for May due to awful service. They said it was due to the merger with Vodafone . I said not my problem, I pay you for a service. Problem in the UK is that people are afraid to complain & that is why the majority get ******.
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Alex Jones
(@dr_besty) reported
@PKendrickWIG @MarinaPurkiss @EE I worked there for 10 years mate, I have a very good understanding of their processes. Frontline customer staff are limited to £30 refunds, managers are limited to £100. You need to escalate beyond that to get anywhere Hope this helps
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Ade Hunt
(@AdeHunt1) reported
@MarinaPurkiss @EE EE as good as they say they are, are a poor company and their customer service is shocking, I was glad to be rid of a such a shocking company, best move I ever made leaving them, sorry to hear bout your mum hope you can sort may have to give evidence and proof,
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Jon Chadwick
(@JonD_Chadwick) reported
@EE It's an e-sim. We can't get it through the app, or instore. We have tried. The team on the phone send is instore. The staff instore tells us they can't help us. What do we do?
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Adey
(@adeybrewmaster) reported
@MarinaPurkiss @EE I had a similar experience after travelling by ferry to Belgium. My phone had logged onto the maritime network and itv was £££/Mb itv showed on my bill as data used in the USA which was clearly impossible after a bit of tooing and froing EE gave me a refund. Tbf their CS is 👍
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SusansusyB (PA to Sid, 🌈Amber) 💙🇪🇺
(@susansusyb) reported
@TigerDonald2000 @MarinaPurkiss @EE They were very good with me too about a year ago. Someone used 4500 points at somewhere named 9 Elms which I'd never heard of but they dealt with it efficiently and I keep my account locked now.
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NYGPBOUTIQUE
(@nygpboutique) reported
@MarinaPurkiss @EE I had a similar issue, made a call on a phone locked in the hold of an aircraft on an 8hr flight apparently - no recourse , told me I was lying.