EE Outage Report in Henfield, West Sussex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
The latest reports from users having issues in Henfield come from postal codes BN5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Henfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at EE
EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (36%)
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Internet (34%)
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Total Blackout (18%)
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Wi-fi (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Henfield, West Sussex, England
The most recent EE outage reports came from the following cities: Horsham, Brighton, Peacehaven, Haywards Heath, Pulborough, Littlehampton, Lewes, Henfield, Hove, Burgess Hill, Worthing, Billingshurst and Shoreham-by-Sea.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Henfield, England
Latest outage, problems and issue reports in Henfield and nearby locations:
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Rob Halligan (@RHalligan) reported from Worthing, England
So, mum gets overcharged £53 by @EE on her mobile bill. She gets a text from them saying sorry, you've been overcharged and we're cancelling it but £53 goes out of here account and she's unable to get through to customer service. #leavingEE
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True Spilt Milk Designs (@TrueSpiltMilk) reported from Hove, England
@EE Niether your website or customers service could help me gain access to my own bills. Appalling.
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THOMAS VERNON (@t_vernon) reported from Loxwood, England
@EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.
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THOMAS VERNON (@t_vernon) reported from Loxwood, England
@EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.
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Gemma Hentsch (@gemmahentsch) reported from Brighton, England
@EE @DelishCreative Sounds like you’re making excuses and wanting to get her off public so you stop being shamed for atrocious customer service.
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Pumpkin Spiced Dan 🎃👻🧹💀 (@dans689) reported from Haywards Heath, England
@_snrbnsn @EE I have signal
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Glen Battams© (@dyllan08) reported from Burgess Hill, England
@EE please sort your new app out never had any problems with the old one I can’t gift data, the app keeps crashing it’s useless
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Preech (@Preechy33) reported from Brighton and Hove, England
Is @EE down? Had no 4g for a good 30mins now. Text come through ask to reset phone to sort data out. Done that. But since then it's been terrible 😔
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Carl #Rejoin Centralist Jokl Esq. 🔶️ (@carljokl) reported from Brighton and Hove, England
@EE I can't decide whether your speed and coverage in Brighton is poor or just struggling with peak tourist season. I guess I am spoiled by being based around Marylebone/Paddington with all 5 of the G's
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Lisa Severn 🏳️🌈 (@lisasevern) reported from Hove, England
@EE why your fancy 5G so bloody slow? 😐
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Gemma Hentsch (@gemmahentsch) reported from The City of Brighton and Hove, England
First location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree
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💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England
My first day off since before Xmas and I end up wasting part of it in a @EE store in #brighton where they obviously have staff training issues
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💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England
OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider
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Paul Clements (@PaulClements747) reported from Worthing, England
@EE Morning can you take a look at BN13 area there has been consistent poor signal issues there particularly around the Tesco Extra store with Zero signal, I used to work for EE and will always advocate good coverage, however it's been too long at this p'code
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Fergus Guppy (@fergusguppy) reported from Shoreham-by-Sea, England
Hi @EE Been trying to upgrade my phone since Thursday but keep getting a “SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE” error when using both app and website. Anyone able to help?
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Ellie Cole 🐆 (@GrassHoppus) reported from Brighton and Hove, England
@EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off
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Brett Preston (@BrettandBeer) reported from Hove, England
@NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.
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Matt (he/him) (@happy_matty86) reported from Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Amanda (@amandajlh) reported from Sompting, England
@EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.
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Amanda (@amandajlh) reported from Sompting, England
@EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Saskia Baynton-Power (@SaskiaBPower) reported
@EE since the issues from Thursday it seems to be if I'm connected to WiFi people can't call me but if I turn WiFi off it works despite WiFi working and having signal?
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Yvonne GrimshawBaker Ba Hons, Ma (@YGBAKER) reported
@EE @bt_uk cancelling my tv and broadband tomorrow, cannot watch the ladies final on any channel as it’s so glitchy!!! Have to watch in my phone! 🤬 terrible as usual
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GEORGE GRIFFITHS (@GEORGEGRIF26827) reported
@EE Is phone signal ment to be fixed? I still can't get any signal or data. I've restarted my phone multiple times.
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Mr G (@Taffinexile) reported
@EE Leave me hanging on for an hour then cut me off? My phone is literally the difference between life and death. Any changes in condition require me to Immediately call doctors. Well done, you've just lost a life long customer.
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Jay (@acehoodflow) reported
@EE Hello - I have moved to another network and used a pac code from EE Will this automatically cancel my watch plan? Thanks
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Nasif Maya (@NasifMaya1) reported
@EE my wifi is still down????? home
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Danny Lambert (@Lambert8Danny) reported
@EE Mine still not working
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Forrest (@ryanmcmullan53) reported
@Danelicious @EE Are you able to send text messages? My wife's has been down for days
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🦦 mega evolution charisard (@charisphernelia) reported
@EE I already submitted one yesterday but it said it would take 7 days to hear back. I am rapidly running out of time before my contract prices rises so I would like a quicker solution please, given that it has already been 3 weeks and no solution
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🦦 mega evolution charisard (@charisphernelia) reported
@EE it was incorrectly suspended, and then locked on the basis that the trust and support team would unlock it and remove the suspension, but it's been weeks and i have only received 1 call to solve it which i missed, so the case is now closed and i still cannot access it