EE Outage Report in Henfield, West Sussex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Henfield, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Henfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Henfield, West Sussex, England
The most recent EE outage reports came from the following cities: Balcombe, Horsham, Brighton, Littlehampton, Hove, Lewes, Hassocks, Billingshurst, Pulborough and Haywards Heath.
| City | Problem Type | Report Time |
|---|---|---|
 Balcombe |
Internet | |
| Horsham |
Phone | |
| Horsham |
Total Blackout | |
| Brighton |
Phone | |
| Brighton |
Internet | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Henfield, England
Latest outage, problems and issue reports in Henfield and nearby locations:
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T e s s A g n e w
(@FitBits_) reported
from
Brighton and Hove, England
@jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?
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Tim Boxall ♿🇪🇺
(@timboxall) reported
from
Worthing, England
@EE help needed - I was supposed to be connected to WiFi at my new house yesterday. There's nothing, and the data signal is so bad, I can barely use my phone. I'm disabled, can't go out, need connection urgently in case of emergency. Please help me!
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Dexter Tempest
(@DexterTempest) reported
from
Brighton and Hove, England
@EE How do I top up someone else’s PAYG? Your website is infuriating and broken. The only link I can find is broken. This should be high up in search results but nothing
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GGphotography
(@GGphotoofficial) reported
from
Hove, England
@EE Not great! Second day no signal
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Ben Nuttall 🏳️🌈🚗⚡️
(@ben_nuttall_) reported
from
Hove, England
Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked
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Brandy_Man
(@brandy_man) reported
from
Brighton and Hove, England
@Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …
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Lou Yates
(@1louyates) reported
from
Hove, England
Ok! @EE ! You can’t just make u a number like £64 on landline calls without a detailed cost breakdown! I’ve not used my landline more this month so wtf!?
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Denny Brierton
(@BriertonDenny) reported
from
Worthing, England
@mouthwaite @EE I’ve had the worst customer service ever from Vodafone! I’ve been with them over 30 yrs I’m still waiting for things to be sorted .... 😴
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steve mitchell
(@mitch250681) reported
from
Horsham, England
@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.
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cal 👑
(@FrenzyWalker) reported
from
Horsham, England
@EE my broadband is down when it was only installed 2 days ago!?
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Amanda
(@amandajlh) reported
from
Sompting, England
@EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?
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Michael Williams
(@silent__type) reported
from
Brighton and Hove, England
@jaybn1 @EE @madelinemary I tried resetting the network settings and I think it’s better now.
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Russell Moore
(@shrekdaddy37) reported
from
Worthing, England
@EE Why is it just for nhs staff am listed as a key worker working in a support living environment with people who have learning disabilities keeping them safe it should be offered to key workers putting there lives on the line too
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Mrs Puddings & Pies
(@RosiePosieBTN) reported
from
Brighton and Hove, England
@EE had some fab customer services from Kiri in your retention team today 👌🏻
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𝙱𝙴𝙽 𝙹𝙰𝙼𝙴𝚂 𝙿𝙷𝙾𝚃𝙾𝙶𝚁𝙰𝙿𝙷𝚈🥇
(@BenJamesPhotos) reported
from
Worthing, England
@BrummyBoy13 @EE To be fair, until today I’ve never had a problem with them in 6 years. I do however feel let down on this occasion and @EE hadn’t responded which I find disheartening
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Amanda
(@amandajlh) reported
from
Sompting, England
@EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.
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Michael
(@mmjg2011) reported
from
Worthing, England
@EE My broadband has gone down twice today already. I need to work. If you cannot handle me using the internet at home, you need to tell me now so I can make alternative arrangements.
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Tim Boxall ♿🇪🇺
(@timboxall) reported
from
Worthing, England
@EE Are your services down in Worthing (again)? No Internet all evening, and given I barely get a mobile signal or mobile data signal, I'm feeling rather peeved...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Davenport
(@EmmaDav53729337) reported
@EE customer service received this evening when trying to upgrade phone has been appalling… over an hour in store with phone in stock, change name and can’t get upgrade then called twice to 150 and cut off! Now still on hold over 3 hours to get an upgrade!
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Ade Morgan #BIN SPYING 💙💛
(@jam21t) reported
@EE I’m an ex IT specialist and am constantly having issues adding data packs to my PAYG Data Sim. Your App and website are absolutely pants as I’m unable to do anything to enable a remote device thanks to your support staff not doing what they’ve been asked! What a joke you are
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Keith Pates
(@KeithCP2) reported
@EE Hi Olivia It is too late now the letter has been sent to Head Office in Hatfield, no one was interested in doing anything about it, also Customer Service was emailed over the weekend the bill should be emailed as it used to be but someone decided to change it without telling me
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Jord
(@jord_mca) reported
@EE Hi there. Is there an issue with you app. It keeps asking me to sign in then directing me to your webpage to do so then when I return to your app it asks me to do it again?!
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FamilyK613
(@FamilyK613) reported
@EE web browser/internet is v slow&can’t make what’s app/face time calls for a good few days now. All fine when using Wi-Fi though. Apple said it’s to do with EE. Please advise as not getting anywhere with your website. V frustrating!
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Lily Mansell-Boakes
(@lilyymansell) reported
@EE I moved abroad and need to cancel two phone contracts can you please help me!
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Victoria Kinnaird
(@v_kinnaird) reported
@EE hi guys, are you having issues with your webchat? I’ve been connected for 20 minutes waiting for an agent, and every few minutes I get an error at the top saying “connection unavailable”, then it goes to “connection re-established” but an agent has yet to join the chat
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sass queen
(@onesassytina) reported
@holzziee @EE Hope you get it back soon holz come on ee fix holz internet
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Stuart Maddison 🇺🇦
(@StuartMaddison) reported
The new @EE app is going to take some getting used to. The UX seems a lot less intuitive — it just took me ages to work out how to gift data, when it used to be a home page option — and it’s an unattractive new white layout. Having to set up a new login was a nuisance, too.