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EE Outage Report in Henfield, West Sussex, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Henfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Henfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Henfield, England

The most recent EE outage reports came from the following cities: Pulborough, Littlehampton, Hove, Haywards Heath, Brighton, Horsham, Balcombe, and Shoreham-by-Sea.

CityProblem TypeReport Time
Pulborough Phone 1 day ago
Littlehampton Phone 12 days ago
Hove Phone 14 days ago
Haywards Heath Wi-fi 19 days ago
Brighton Phone 19 days ago
Haywards Heath Internet 25 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • Preechy33
    Preech (@Preechy33) reported from Brighton and Hove, England

    Is @EE down? Had no 4g for a good 30mins now. Text come through ask to reset phone to sort data out. Done that. But since then it's been terrible 😔

  • amandajlh
    Amanda (@amandajlh) reported from Sompting, England

    @EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.

  • GrassHoppus
    Ellie Cole 🐆 (@GrassHoppus) reported from Brighton and Hove, England

    @EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off

  • amandajlh
    Amanda (@amandajlh) reported from Sompting, England

    @EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.

  • lisasevern
    Lisa Severn 🏳️‍🌈 (@lisasevern) reported from Hove, England

    @EE why your fancy 5G so bloody slow? 😐

  • gemmahentsch
    Gemma Hentsch (@gemmahentsch) reported from The City of Brighton and Hove, England

    First location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree

  • dans689
    Pumpkin Spiced Dan 🎃👻🧹💀 (@dans689) reported from Haywards Heath, England

    @_snrbnsn @EE I have signal

  • gemmahentsch
    Gemma Hentsch (@gemmahentsch) reported from Brighton, England

    @EE @DelishCreative Sounds like you’re making excuses and wanting to get her off public so you stop being shamed for atrocious customer service.

  • fergusguppy
    Fergus Guppy (@fergusguppy) reported from Shoreham-by-Sea, England

    Hi @EE Been trying to upgrade my phone since Thursday but keep getting a “SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE” error when using both app and website. Anyone able to help?

  • dyllan08
    Glen Battams© (@dyllan08) reported from Burgess Hill, England

    @EE please sort your new app out never had any problems with the old one I can’t gift data, the app keeps crashing it’s useless

  • happy_matty86
    Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • t_vernon
    THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE No thank you. I’ve cancelled everything. I suggest you look into your customer card I store, on your website and general service. Was not a passable experience at all.

  • carljokl
    Carl #Rejoin Centralist Jokl Esq. 🔶️ (@carljokl) reported from Brighton and Hove, England

    @EE I can't decide whether your speed and coverage in Brighton is poor or just struggling with peak tourist season. I guess I am spoiled by being based around Marylebone/Paddington with all 5 of the G's

  • brandy_man
    Brandy_Man (@brandy_man) reported from Brighton and Hove, England

    @Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …

  • ben_nuttall_
    Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked

  • BrettandBeer
    Brett Preston (@BrettandBeer) reported from Hove, England

    @NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.

  • t_vernon
    THOMAS VERNON (@t_vernon) reported from Loxwood, England

    @EE truly shocking company, service land all round latitude. Getting nowhere after t@four weeks of trying to get operational in the UK. Suffice to say I shall be cancelling everything with them.

  • PaulClements747
    Paul Clements (@PaulClements747) reported from Worthing, England

    @EE Morning can you take a look at BN13 area there has been consistent poor signal issues there particularly around the Tesco Extra store with Zero signal, I used to work for EE and will always advocate good coverage, however it's been too long at this p'code

  • peterboo
    💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    My first day off since before Xmas and I end up wasting part of it in a @EE store in #brighton where they obviously have staff training issues

  • peterboo
    💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • louise_lunney
    louise lunney (@louise_lunney) reported

    @CumbrianWolf @EE It’s terrible. I can’t get through in the phone lines either. Highly bloody frustrating! Come on @EE please respond!!!

  • SophieBaills
    Sophie Baillie (@SophieBaills) reported

    @EE Can I request a call back when someone is available? I have tried to speak to someone 4 times this week with no luck. I want to cancel a tablet with data on my account that is out of contract.

  • Chris34728
    Chris Holden (@Chris34728) reported

    @EE @jackfb22 Sorry the writing was terrible can't edit it 😤 read it the best you can thanks

  • DoctorWarmflash
    SH🎄RON (@DoctorWarmflash) reported

    @Squirlykat @msloobylou @EE It’s a massive PR fail. If I did EE’s marketing I’d pull it and issue a statement

  • abul_latif
    Abul Latif (@abul_latif) reported

    @EE Hi. I’m having problems logging into the ee app and website for the last 3 days now. It shows a login error. It seems to be affecting many people across the uk and you don’t seem to be acknowledging there is a problem. Can you look into this urgently please?

  • AiedenB
    aieden baker (@AiedenB) reported

    @EE That’s absolutely fine no problem. I’m hoping to upgrade today or tomorrow

  • Rightmindedguy1
    Rightmindedguy (@Rightmindedguy1) reported

    @EE Terrible Terrible coverage and it's getting worse not better. Whenever you complain then ask for exact postcode. It's happening all over the place

  • TusharB1966
    Tushar (@TusharB1966) reported

    @EE No, I still haven’t received any calls from the store. Not even a courtesy call to say they’re busy. I’m extremely disappointed with this because it was EE who initiated contact and asked if they could book in the appointment, not me. Very poor customer service.

  • EHussain27
    Enam Hussain (@EHussain27) reported

    @EE I am waiting for the text from dpd in that case. I will hang fire..

  • Zakys1414
    Zak smith (@Zakys1414) reported

    Impressive how EE decided to go live with PS5 on Thursday, after having purchased one at 8.04. They sent me an email today saying they don't have stock, after phoning I can't even be added to waiting list. Absolutely livid. Awful service @EE