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EE outages and service status in Henfield, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Henfield, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received May 14, 5:56 PM GMT+1.
  • 50% Internet (50%)
  • 50% Phone (50%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Henfield, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Henfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at EE

EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Henfield, England

The most recent EE outage reports came from the following cities: Brighton, Pulborough, Littlehampton, and Hove.

CityProblem TypeReport Time
Brighton Internet 6 days ago
Brighton Phone 16 days ago
Brighton Internet 1 month ago
Pulborough Phone 2 months ago

Nearby cities with recent reports

Brighton

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Henfield, England

Latest outage, problems and issue reports in Henfield and nearby locations:

  • TrevorGBunch
    Trevor Bunch (@TrevorGBunch) reported from Storrington, England

    @EE can’t make or receive any calls on your network. Turned phone off and on several times. can this be looked into. Thanks

  • So_Very_Tired
    JMN (@So_Very_Tired) reported from Brighton and Hove, England

    @EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.

  • carljokl
    Carl #Rejoin Centralist Jokl Esq. 🔶️ (@carljokl) reported from Brighton and Hove, England

    @EE I can't decide whether your speed and coverage in Brighton is poor or just struggling with peak tourist season. I guess I am spoiled by being based around Marylebone/Paddington with all 5 of the G's

  • happy_matty86
    Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • dyllan08
    Glen Battams© (@dyllan08) reported from Burgess Hill, England

    @EE please sort your new app out never had any problems with the old one I can’t gift data, the app keeps crashing it’s useless

  • amandajlh
    Amanda (@amandajlh) reported from Sompting, England

    @EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.

  • fergusguppy
    Fergus Guppy (@fergusguppy) reported from Shoreham-by-Sea, England

    Hi @EE Been trying to upgrade my phone since Thursday but keep getting a “SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE” error when using both app and website. Anyone able to help?

  • ben_nuttall_
    Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked

  • FrenzyWalker
    cal 👑 (@FrenzyWalker) reported from Horsham, England

    @EE my broadband is down when it was only installed 2 days ago!?

  • RHalligan
    Rob Halligan (@RHalligan) reported from Worthing, England

    So, mum gets overcharged £53 by @EE on her mobile bill. She gets a text from them saying sorry, you've been overcharged and we're cancelling it but £53 goes out of here account and she's unable to get through to customer service. #leavingEE

  • murray_hecht
    Murray Hecht (@murray_hecht) reported from Brighton and Hove, England

    @TraceyDeeBoss @bt_uk @EE @RosieDeeBoss @ConnieDeeBoss I used to be with EE. Now with giffgaff. No problems and they are cheap.

  • peterboo
    💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider

  • FitBits_
    T e s s A g n e w (@FitBits_) reported from Brighton and Hove, England

    @jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?

  • amandajlh
    Amanda (@amandajlh) reported from Sompting, England

    @EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.

  • Dynan5
    Martin Dynan (@Dynan5) reported from Littlehampton, England

    @EE It’s still under warranty with you! I’ve been in a number of stores and they all say they never have loan handsets!

  • HowieMcConnell
    Howie McConnell (@HowieMcConnell) reported from Sompting, England

    @ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?

  • silent__type
    Michael Williams (@silent__type) reported from Brighton and Hove, England

    @jaybn1 @EE @madelinemary I tried resetting the network settings and I think it’s better now.

  • lisasevern
    Lisa Severn 🏳️‍🌈 (@lisasevern) reported from Hove, England

    @EE why your fancy 5G so bloody slow? 😐

  • brandy_man
    Brandy_Man (@brandy_man) reported from Brighton and Hove, England

    @Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …

  • GrassHoppus
    Ellie Cole 🐆 (@GrassHoppus) reported from Brighton and Hove, England

    @EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Zahid2301
    ZM (@Zahid2301) reported

    @EE took over when I was with BT. Since then service not so great and no reward for being loyal which is why I’m leaving and never coming back.

  • DominicGeraghty
    Dominic Geraghty (@DominicGeraghty) reported

    @EE @BT Hi EE and BT - I keep getting demands for payment for a home broadband service that I took from my old to my new address, didn't work, and I cancelled. Please stop sending me demands for money - you closed the case a while ago.

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!

  • DavieChandler67
    David Chandler (@DavieChandler67) reported

    @EE Hi, is it normal for a £165 bill for equipment being returned, added to the bill in advance of receipt of the equipment. £165 charge, reduce the cost by £65. If that's not profiteering by stealth, you are truly unfit for purpose. @MartinSLewis disabled people need support

  • KvetchHell
    Theloneliest Monk (@KvetchHell) reported

    @EE Your site has the facility to rearrange an engineer appointment, but it appears to have a design fault as there is no immediately obvious button to click in order to cancel. There also appears to be no online assistant service or contact email. V. poor 0/10.

  • OlusegunAdekun4
    Ade-Olusegun (@OlusegunAdekun4) reported

    @EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.

  • theRedun
    Rob (@theRedun) reported

    @bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?

  • JennyB311
    Jenny (@JennyB311) reported

    My 96 year old gran who is more or less deaf and never wears her hearing aids has somehow got a voicemail service added to her phone by @BT @EE and now can’t get to it fast enough to answer it. My father phoned to cancel it and was told it’s cancelled but it’ll stay on her phone for a month. This is a very vulnerable elderly woman that has no requirement for voicemail. This should never have been added in the first place and it needs to be removed immediately! I wonder if someone got commission for setting this up?

  • PIV_123
    Peter Vickerman (@PIV_123) reported

    @EE rubbish service app said a 40 minute wait , an hour later …….

  • ssaarraahhttaay
    Sarah Taylor (@ssaarraahhttaay) reported

    @EE thoroughly disgusted with treatment today from Ee! Does it really take 5 days to get back to me with a complaint originally raised in February!!!!!!! Apparently managers don’t speak to the public!!!