EE Outage in Shoreham-by-Sea, West Sussex, England

Ok! @EE ! You can’t just make u a number like £64 on landline calls without a detailed cost breakdown! I’ve not used my landline more this month so wtf!?

@BrummyBoy13 @EE To be fair, until today I’ve never had a problem with them in 6 years. I do however feel let down on this occasion and @EE hadn’t responded which I find disheartening

@jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?

@EE How do I top up someone else’s PAYG? Your website is infuriating and broken. The only link I can find is broken. This should be high up in search results but nothing

@EE Are your services down in Worthing (again)? No Internet all evening, and given I barely get a mobile signal or mobile data signal, I'm feeling rather peeved...

@EE help needed - I was supposed to be connected to WiFi at my new house yesterday. There's nothing, and the data signal is so bad, I can barely use my phone. I'm disabled, can't go out, need connection urgently in case of emergency. Please help me!

@EE Why is it just for nhs staff am listed as a key worker working in a support living environment with people who have learning disabilities keeping them safe it should be offered to key workers putting there lives on the line too

@EE Not great! Second day no signal

@EE My broadband has gone down twice today already. I need to work. If you cannot handle me using the internet at home, you need to tell me now so I can make alternative arrangements.

@EE had some fab customer services from Kiri in your retention team today 👌🏻

@jaybn1 @EE @madelinemary I tried resetting the network settings and I think it’s better now.

@EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.

@EE It’s still under warranty with you! I’ve been in a number of stores and they all say they never have loan handsets!

@EE I know how to do that.. The capacity down here is shocking, any time there’s an influx of people the network stops - no excuse for it!

Good luck getting a signal in Brighton on @EE this bank holiday weekend... 🙄

@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

@EE witnessing my wife trying to move from you. Appalling way to treat customers. All we need to do is either get a deal with you or move. Only taken three hours (last night & this morning). #wasteoftime

@TraceyDeeBoss @bt_uk @EE @RosieDeeBoss @ConnieDeeBoss I used to be with EE. Now with giffgaff. No problems and they are cheap.

@EE can’t make or receive any calls on your network. Turned phone off and on several times. can this be looked into. Thanks

@EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.

@EE Except your mobile site won’t let me login for essential maintenance- but you didn’t advertise this??

@EE Sorry. My tweet was for @plusnethelp. Its a bad speed when I’m paying for a service twice as fast.

@ee I’ve been with EE for 24 years! I chose to stay with them for my next upgrade, big mistake! 2 weeks now trying to sort it out, nearly 1 hour each time waiting to speak with someone and my issue still hasn’t been resolved, pandemic or not, this isn’t acceptable #badservice

@EE I was told there was a fault with the lines for broadband in my area last night and that it would be fixed by midnight as an estimate however it is still down, has been for 2 days now. Any idea when it’s going to be fixed?

@EE you are making me feel like a problem customer and I only swapped to your network less than a week ago. I have already made at least 3/4 calls in that time about contract issues. Now I am having connection issues. This is not even funny anymore #joke #notfunny

@EE No mobile signal for nearly a week now! What’s going on? #mobilephone #cellphone

@EE hi can you help me log on to my account as I’ve forgotton account email and password. Thank you

@YardleyShooting @EE Oh crap, shabby then they're normally pretty good.

@EE hi, I remember when I set up Fibre home broadband a few months ago it said I'd get a 4G data top up on my phone plan (think it was extra 5GB per month?). Anyway I never got the top up, can you help?

@YardleyShooting @EE Covid is the excuse for all kinds of failing businesses and poor service.