EE Outage Report in Shoreham-by-Sea, West Sussex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Shoreham-by-Sea, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Shoreham-by-Sea and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Shoreham-by-Sea, West Sussex, England
The most recent EE outage reports came from the following cities: Brighton, Hassocks, Pulborough, Haywards Heath, Hove and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton |
Phone | |
| Brighton |
||
| Hassocks |
Phone | |
| Pulborough |
Phone | |
| Haywards Heath |
Phone | |
| Brighton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Shoreham-by-Sea, England
Latest outage, problems and issue reports in Shoreham-by-Sea and nearby locations:
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Amanda
(@amandajlh) reported
from
Sompting, England
@EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.
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Ellie Cole 🐆
(@GrassHoppus) reported
from
Brighton and Hove, England
@EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off
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Brett Preston
(@BrettandBeer) reported
from
Hove, England
@NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.
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Michael
(@mmjg2011) reported
from
Worthing, England
@EE My broadband has gone down twice today already. I need to work. If you cannot handle me using the internet at home, you need to tell me now so I can make alternative arrangements.
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Ben Nuttall 🏳️🌈🚗⚡️
(@ben_nuttall_) reported
from
Hove, England
Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked
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Amanda
(@amandajlh) reported
from
Sompting, England
@EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.
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Russell Moore
(@shrekdaddy37) reported
from
Worthing, England
@EE Why is it just for nhs staff am listed as a key worker working in a support living environment with people who have learning disabilities keeping them safe it should be offered to key workers putting there lives on the line too
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Fergus Guppy
(@fergusguppy) reported
from
Shoreham-by-Sea, England
Hi @EE Been trying to upgrade my phone since Thursday but keep getting a “SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE” error when using both app and website. Anyone able to help?
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Denny Brierton
(@BriertonDenny) reported
from
Worthing, England
@mouthwaite @EE I’ve had the worst customer service ever from Vodafone! I’ve been with them over 30 yrs I’m still waiting for things to be sorted .... 😴
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𝙱𝙴𝙽 𝙹𝙰𝙼𝙴𝚂 𝙿𝙷𝙾𝚃𝙾𝙶𝚁𝙰𝙿𝙷𝚈🥇
(@BenJamesPhotos) reported
from
Worthing, England
@BrummyBoy13 @EE To be fair, until today I’ve never had a problem with them in 6 years. I do however feel let down on this occasion and @EE hadn’t responded which I find disheartening
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T e s s A g n e w
(@FitBits_) reported
from
Brighton and Hove, England
@jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?
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GGphotography
(@GGphotoofficial) reported
from
Hove, England
@EE Not great! Second day no signal
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Brandy_Man
(@brandy_man) reported
from
Brighton and Hove, England
@Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …
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Dexter Tempest
(@DexterTempest) reported
from
Brighton and Hove, England
@EE How do I top up someone else’s PAYG? Your website is infuriating and broken. The only link I can find is broken. This should be high up in search results but nothing
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Lou Yates
(@1louyates) reported
from
Hove, England
Ok! @EE ! You can’t just make u a number like £64 on landline calls without a detailed cost breakdown! I’ve not used my landline more this month so wtf!?
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Tim Boxall ♿🇪🇺
(@timboxall) reported
from
Worthing, England
@EE help needed - I was supposed to be connected to WiFi at my new house yesterday. There's nothing, and the data signal is so bad, I can barely use my phone. I'm disabled, can't go out, need connection urgently in case of emergency. Please help me!
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Tim Boxall ♿🇪🇺
(@timboxall) reported
from
Worthing, England
@EE Are your services down in Worthing (again)? No Internet all evening, and given I barely get a mobile signal or mobile data signal, I'm feeling rather peeved...
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Howie McConnell
(@HowieMcConnell) reported
from
Sompting, England
@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?
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Paul Clements
(@PaulClements747) reported
from
Worthing, England
@EE Morning can you take a look at BN13 area there has been consistent poor signal issues there particularly around the Tesco Extra store with Zero signal, I used to work for EE and will always advocate good coverage, however it's been too long at this p'code
EE Issues Reports
Latest outage, problems and issue reports in social media:
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heritage-house
(@heritage_surv) reported
So we have total internet blackout from @EE .. They used to speak English. Now any calls are routed to an unintelligible Indian/pakistani call centre. I can’t understand a bloody word they say. Thinking of leaving EE after more than 20 years - **** service - and still no internet
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Nicola
(@thatgueynick) reported
I have to say. EE is the worst broadband provider I have ever come across living in England. I am beyond angry and I’m being fobbed off to every other department. @EE sort yourself out.
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE However, to my shock, EE deducted £78.52 from my account instead of the agreed £12. After contacting customer service repeatedly for nearly three weeks, I was informed that this happened because EE failed to switch me over to the SIM-only contract as agreed. Despite numerous
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Dave
(@daveLadlow) reported
@EE My wife is abroad and not sure how to make sure her roaming isn’t costing an arm and a leg, I run her account so need to do it for her, as she’s not very tech savvy, every time I try to speak to someone I just get a self help text.
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Paul Williams
(@WillyBristol) reported
@EE any signal issues in Bristol area?
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Langley Park Mackem
(@daveboneherron) reported
@EE Not being able to access my account online so I can check my bill, your advisors promising call back and updates via email but never happening and when I email the advisor they decide not to respond. Pretty basic customer service issues
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heritage-house
(@heritage_surv) reported
@EE Broadband - been off since Saturday pm and now Tuesday pm - our business depends on reliable signal - no explanation or indication of what is going on. As for language - I cannot tell what any of the call centre are saying - broad, thick unintelligible Asian. Used to be geordie.
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE Absolutely disappointed. Took £78.52 after I switched to a £12 SIM-only deal. They forgot to change my contract, ran 2 hard credit searches in a month, wrecked my credit score, refunded me 80p, & now charging £20/month. 3 weeks of calls—no real help. Draining. 😞
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Ayoola Badmus
(@BadmusAyoola) reported
from
Minster, England
@EE and frankly feels like I’m being penalised for EE’s internal errors. This entire experience has been draining – having to call EE nearly every day, receiving little resolution, and now dealing with long-term credit consequences through no fault of my own.
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Langley Park Mackem
(@daveboneherron) reported
@EE Three times it’s been opened and closed as soon I put the phone down, no way to treat customers.