EE Outage in Pulborough, West Sussex, England

@EE Morning can you take a look at BN13 area there has been consistent poor signal issues there particularly around the Tesco Extra store with Zero signal, I used to work for EE and will always advocate good coverage, however it's been too long at this p'code

Hi @EE Been trying to upgrade my phone since Thursday but keep getting a “SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE” error when using both app and website. Anyone able to help?

@ee - as your phone system is not working, any chance of an update on Twitter??

@EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.

@EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.

@mouthwaite @EE I’ve had the worst customer service ever from Vodafone! I’ve been with them over 30 yrs I’m still waiting for things to be sorted .... 😴

@ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?

@BrummyBoy13 @EE To be fair, until today I’ve never had a problem with them in 6 years. I do however feel let down on this occasion and @EE hadn’t responded which I find disheartening

@EE Are your services down in Worthing (again)? No Internet all evening, and given I barely get a mobile signal or mobile data signal, I'm feeling rather peeved...

@EE help needed - I was supposed to be connected to WiFi at my new house yesterday. There's nothing, and the data signal is so bad, I can barely use my phone. I'm disabled, can't go out, need connection urgently in case of emergency. Please help me!

@EE my broadband is down when it was only installed 2 days ago!?

@EE Why is it just for nhs staff am listed as a key worker working in a support living environment with people who have learning disabilities keeping them safe it should be offered to key workers putting there lives on the line too

@EE My broadband has gone down twice today already. I need to work. If you cannot handle me using the internet at home, you need to tell me now so I can make alternative arrangements.

@EE hello what’s going on with you service today me and my mum have had no signal all day.We going to get a refund for the day.

@virginmedia Signal has dropped back down to 1 bar of 4G again, 3 days in a row now. @EE said it was fixed, mind you’ve they’ve said that twice now. #🤥

@EE It’s still under warranty with you! I’ve been in a number of stores and they all say they never have loan handsets!

@EE Casey, never had this problem with O2, had multiple contracts for our family

@EE can’t make or receive any calls on your network. Turned phone off and on several times. can this be looked into. Thanks

@EE No, it hasn’t worked - 4G is still slow.

@EE I don’t know the postcode for where I am but it seems to be an issue around Waitrose in Worthing..

@EE been trying for days but on hold an hour plus. 4g down, could you contact to resolve. Thanks

Your phone upgrade prices are stupid. It’s a ******* phone. £71 a month for a ******* mini. Leg it @EE

@EE absolutely disgusted with the service I’ve received from you. Completed a 2 year contract in November and called to cancel my co tract, stating that I didn’t want to carry my number to another network. Shocked to find that you have charged me over £70 for Dec and Jan.

@JosephGreentree @sonyxperia @EE You can backup your phone still by pulling the menu down from the top of your screen and select the settings cog

@JosephGreentree @sonyxperia @EE Will that fix it?

@TrickyTreesDave @sonyxperia @EE Absolutely bloody ridiculous, from both of these companies. Why wasn't this properly tested before pushing out. Now ive got to factory reset - to fix their piss poor judgement.

@EE We had issues with this prior a couple of years ago and they could find no fault the three times they came out and then the fourth time the guy figured out the problem. I’ll see how it goes tomorrow. I just don’t want to have no internet

@Funkablu @EE EE has better network connection tho, is the tesco one a 3 year contract too

@EE online upgrade, before confirmation says 24hrs delivery, once paid I receive an email saying we will try to deliver within 14 work days, then get a text saying insurance on current handset is cancelled so no cover for potentially 2 weeks very poor currently looking elsewhere

@EE do you want a customer from @O2 I’m may be tempted to switch