EE outages and service status in The City of Brighton and Hove, England

Problems in the last 24 hours in The City of Brighton and Hove, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in The City of Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near The City of Brighton and Hove, England

The most recent EE outage reports came from the following cities: Uckfield, Brighton, Hove, and Haywards Heath.

City	Problem Type	Report Time
Uckfield	Phone	4 days ago
Brighton	Internet	19 days ago
Hove	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near The City of Brighton and Hove, England

Latest outage, problems and issue reports in The City of Brighton and Hove and nearby locations:

• 
  Gemma Hentsch (@gemmahentsch) reported 5 minutes ago from The City of Brighton and Hove, England

  First location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree

• 
  Michael Williams (@silent__type) reported 11 minutes ago from Brighton and Hove, England

  @jaybn1 @EE @madelinemary I tried resetting the network settings and I think it’s better now.

• 
  Michael (@mmjg2011) reported 11 minutes ago from Worthing, England

  @EE My broadband has gone down twice today already. I need to work. If you cannot handle me using the internet at home, you need to tell me now so I can make alternative arrangements.

• 
  Ellie Cole 🐆 (@GrassHoppus) reported 11 minutes ago from Brighton and Hove, England

  @EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off

• 
  T e s s A g n e w (@FitBits_) reported 12 minutes ago from Brighton and Hove, England

  @jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?

• 
  Denny Brierton (@BriertonDenny) reported 12 minutes ago from Worthing, England

  @mouthwaite @EE I’ve had the worst customer service ever from Vodafone! I’ve been with them over 30 yrs I’m still waiting for things to be sorted .... 😴

• 
  Amanda (@amandajlh) reported 14 minutes ago from Sompting, England

  @EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.

• 
  💙 dougal’s blue cat 💙 (@peterboo) reported 19 minutes ago from Hove, England

  My first day off since before Xmas and I end up wasting part of it in a @EE store in #brighton where they obviously have staff training issues

• 
  Stuart Eaves (@StuartEaves1) reported 20 minutes ago from Hove, England

  @EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.

• 
  JMN (@So_Very_Tired) reported 25 minutes ago from Brighton and Hove, England

  @EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.

• 
  Moira Rose’s Bebé (@lth0ms0n) reported 27 minutes ago from Brighton and Hove, England

  @EE I know how to do that.. The capacity down here is shocking, any time there’s an influx of people the network stops - no excuse for it!

• 
  Brandy_Man (@brandy_man) reported 31 minutes ago from Brighton and Hove, England

  @Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …

• 
  Paul Clements (@PaulClements747) reported 35 minutes ago from Worthing, England

  @EE Morning can you take a look at BN13 area there has been consistent poor signal issues there particularly around the Tesco Extra store with Zero signal, I used to work for EE and will always advocate good coverage, however it's been too long at this p'code

• 
  Robert (@RobertClayo1984) reported 41 minutes ago from Piddinghoe, England

  @EE lovely conversations with your team i paid £120 on the 9th of and you “lost” my payment after making a complaint today it’s magically been found how can you lose a payment! My service is still restricted as I did not want to pay more miney for it a i didn’t know if it would

• 
  Brett Preston (@BrettandBeer) reported 42 minutes ago from Hove, England

  @NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.

• 
  Tim Boxall ♿🇪🇺 (@timboxall) reported 46 minutes ago from Worthing, England

  @EE Are your services down in Worthing (again)? No Internet all evening, and given I barely get a mobile signal or mobile data signal, I'm feeling rather peeved...

• 
  Scott (@stumpyduck77) reported 50 minutes ago from Ringmer, England

  @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

• 
  Jonathan (@Random6287) reported 51 minutes ago from Haywards Heath, England

  @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

• 
  Tim Boxall ♿🇪🇺 (@timboxall) reported 54 minutes ago from Worthing, England

  @EE help needed - I was supposed to be connected to WiFi at my new house yesterday. There's nothing, and the data signal is so bad, I can barely use my phone. I'm disabled, can't go out, need connection urgently in case of emergency. Please help me!

• 
  Lou Yates (@1louyates) reported 55 minutes ago from Hove, England

  Ok! @EE ! You can’t just make u a number like £64 on landline calls without a detailed cost breakdown! I’ve not used my landline more this month so wtf!?

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dean Hazell (@Deano01973) reported 52 seconds ago

  @EE do you offer broadband and TV similar to @virginmedia? I am looking to move away from Virgin as they have charged me a late payment fee which was down to an error they made.

• 
  Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported 4 minutes ago

  .@EE When are you going to fix the poor data service in the central area of Kingston upon Thames? There's no 5G, the 4G reception shows as good but data is extremely slow. The nearer the Thames you go, the worse the problem. Local EE shop were no help.

• 
  Wayne Patton (@patton_wayne) reported 5 minutes ago

  @EE , having issues with boardband connection chat box to tech support was slow and difficult to explain issues. In end just gave up, spoke to customer service chat and again little support. I’m so disappointed will be looking forward to the day I can cancel.

• 
  Tracey (@T_lo1972) reported 6 minutes ago

  @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!

• 
  RaSHiDa (@ItsOnlyRash) reported 7 minutes ago

  @EE I am struggling to buy a roaming pass whilst in Turkey. Can you please help?

• 
  U (@vertop5248) reported 10 minutes ago

  @EE WHAT IS GOING ON WITH MY ******* REPLACEMENT SIM CARD!!!!! IVE TIED TWO DIFFERENT PHONES AND ITS NOT ******* WORKING. IM TRYING TO LOGIN TO MY SCCOUNT JUDT TO ******* TO TO SOMEBODY AND IT WANTS TO SEND S ******* CODE TO MY NUMBER I CANT SCCESS!!!!

• 
  Lynda Hull (@lyndannh) reported 13 minutes ago

  @ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.

• 
  Handsome Nick (@Nicklo2k) reported 13 minutes ago

  @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE

• 
  Thomas O'Duffy (@ThomasODuffy) reported 23 minutes ago

  @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

• 
  Jo J (@JoJay3363) reported 24 minutes ago

  @EE absolute garbage app down yet again and I am left unable to use parental controls. So much negative feedback on your forum yet nothing improves. 😡