EE outages and service status in The City of Brighton and Hove, England

Problems in the last 24 hours in The City of Brighton and Hove, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in The City of Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near The City of Brighton and Hove, England

The most recent EE outage reports came from the following cities: Brighton, Hove, and Haywards Heath.

City	Problem Type	Report Time
Brighton	Internet	13 days ago
Hove	Phone	1 month ago

Community Discussion

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EE Issues Reports Near The City of Brighton and Hove, England

Latest outage, problems and issue reports in The City of Brighton and Hove and nearby locations:

• 
  T e s s A g n e w (@FitBits_) reported 9 minutes ago from Brighton and Hove, England

  @jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?

• 
  Michael (@mmjg2011) reported 19 minutes ago from Worthing, England

  @EE My broadband has gone down twice today already. I need to work. If you cannot handle me using the internet at home, you need to tell me now so I can make alternative arrangements.

• 
  Matt (he/him) (@happy_matty86) reported 20 minutes ago from Haywards Heath, England

  Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

• 
  Murray Hecht (@murray_hecht) reported 26 minutes ago from Brighton and Hove, England

  @TraceyDeeBoss @bt_uk @EE @RosieDeeBoss @ConnieDeeBoss I used to be with EE. Now with giffgaff. No problems and they are cheap.

• 
  Stuart Eaves (@StuartEaves1) reported 32 minutes ago from Hove, England

  @EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.

• 
  Gemma Hentsch (@gemmahentsch) reported 32 minutes ago from The City of Brighton and Hove, England

  First location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree

• 
  Dexter Tempest (@DexterTempest) reported 34 minutes ago from Brighton and Hove, England

  @EE How do I top up someone else’s PAYG? Your website is infuriating and broken. The only link I can find is broken. This should be high up in search results but nothing

• 
  JMN (@So_Very_Tired) reported 35 minutes ago from Brighton and Hove, England

  @EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.

• 
  Brandy_Man (@brandy_man) reported 37 minutes ago from Brighton and Hove, England

  @Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …

• 
  Denny Brierton (@BriertonDenny) reported 40 minutes ago from Worthing, England

  @mouthwaite @EE I’ve had the worst customer service ever from Vodafone! I’ve been with them over 30 yrs I’m still waiting for things to be sorted .... 😴

• 
  Mrs Puddings & Pies (@RosiePosieBTN) reported 40 minutes ago from Brighton and Hove, England

  @EE had some fab customer services from Kiri in your retention team today 👌🏻

• 
  𝙱𝙴𝙽 𝙹𝙰𝙼𝙴𝚂 𝙿𝙷𝙾𝚃𝙾𝙶𝚁𝙰𝙿𝙷𝚈🥇 (@BenJamesPhotos) reported 45 minutes ago from Worthing, England

  @BrummyBoy13 @EE To be fair, until today I’ve never had a problem with them in 6 years. I do however feel let down on this occasion and @EE hadn’t responded which I find disheartening

• 
  Tim Boxall ♿🇪🇺 (@timboxall) reported 45 minutes ago from Worthing, England

  @EE help needed - I was supposed to be connected to WiFi at my new house yesterday. There's nothing, and the data signal is so bad, I can barely use my phone. I'm disabled, can't go out, need connection urgently in case of emergency. Please help me!

• 
  Glen Battams© (@dyllan08) reported 49 minutes ago from Burgess Hill, England

  @EE please sort your new app out never had any problems with the old one I can’t gift data, the app keeps crashing it’s useless

• 
  Preech (@Preechy33) reported 49 minutes ago from Brighton and Hove, England

  Is @EE down? Had no 4g for a good 30mins now. Text come through ask to reset phone to sort data out. Done that. But since then it's been terrible 😔

• 
  💙 dougal’s blue cat 💙 (@peterboo) reported 51 minutes ago from Hove, England

  OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider

• 
  Carl #Rejoin Centralist Jokl Esq. 🔶️ (@carljokl) reported 53 minutes ago from Brighton and Hove, England

  @EE I can't decide whether your speed and coverage in Brighton is poor or just struggling with peak tourist season. I guess I am spoiled by being based around Marylebone/Paddington with all 5 of the G's

• 
  Moira Rose’s Bebé (@lth0ms0n) reported 56 minutes ago from Brighton and Hove, England

  Good luck getting a signal in Brighton on @EE this bank holiday weekend... 🙄

• 
  Amanda (@amandajlh) reported 56 minutes ago from Sompting, England

  @EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 57 minutes ago from Hove, England

  Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ralph Hardwick (@HardwickRalph) reported 4 minutes ago

  @EE My full fibre EE service keeps being cut, losing my TV image. Your website and fault finding service is diabolical. Why cannot I discuss with a real person rather than a computer bot?

• 
  Alan Roberts (@AlanRob68902430) reported 7 minutes ago

  @EE I'm on to customer services now

• 
  Victor Knight (@freakknight) reported 9 minutes ago

  @EE already in the EU, forgot to activate roaming and have tried by message and online. So far not working (getting signal but no data) already try to reset phone and change cellphone networks. And in PAYG and was using it in the UK just yesterday. Please an assist? Thanks

• 
  working class hero (@bartisimmo) reported 14 minutes ago

  @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks

• 
  ⚫️ ElleQat (@BaroqueChic) reported 16 minutes ago

  @EE I’ve checked the app & I can’t find a ‘live chat’ option; it just diverts me via various irrelevant subjects to either ‘in-store’ help (useless; I’m housebound) or “ask the community”. Don’t you take responsibility as a company for your own lack of security? #BadCustomerService

• 
  Tracy Woods (@tracyanne1965) reported 17 minutes ago

  @EE please send me an email address I can send a message I keep getting on my phone, need some help!

• 
  ⚫️ ElleQat (@BaroqueChic) reported 18 minutes ago

  @EE I’m unable to use telephone contact. Don’t you offer any other access support for disabled customers?

• 
  Le Coq (@LeCoq_79) reported 18 minutes ago

  @Ladydollx_ @EE I had a similar issue when they switched BT internet over to @EE. They insisted I’d get the same plan for the same price, but delivered a far lower plan and then tried to charge me for the upgrade. Eventually the call logs were “lost” and they matched the original offer.

• 
  Paul Bennett (@Paul_Bennett23) reported 22 minutes ago

  How in 2026, where you can make bloody near on perfect videos of a chinchilla eating an elephant can I not get signal on my phone in london? Make it make sense @EE

• 
  sarah easton (@saraheaston1984) reported 23 minutes ago

  @EE Where is my phone? Ordered Wednesday, no update. Phone and got told I would get a text yesterday still nothing. Terrible service