EE outages and service status in The City of Brighton and Hove, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around The City of Brighton and Hove, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in The City of Brighton and Hove, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in The City of Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near The City of Brighton and Hove, England
The most recent EE outage reports came from the following cities: Brighton, Hove, and Worthing.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Internet | 11 days ago |
|
Hove
|
Phone | 1 month ago |
Community Discussion
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EE Issues Reports Near The City of Brighton and Hove, England
Latest outage, problems and issue reports in The City of Brighton and Hove and nearby locations:
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Preech (@Preechy33) reported from Brighton and Hove, EnglandIs @EE down? Had no 4g for a good 30mins now. Text come through ask to reset phone to sort data out. Done that. But since then it's been terrible 😔
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Rob Halligan (@RHalligan) reported from Worthing, EnglandSo, mum gets overcharged £53 by @EE on her mobile bill. She gets a text from them saying sorry, you've been overcharged and we're cancelling it but £53 goes out of here account and she's unable to get through to customer service. #leavingEE
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Tim Boxall ♿🇪🇺 (@timboxall) reported from Worthing, England@EE help needed - I was supposed to be connected to WiFi at my new house yesterday. There's nothing, and the data signal is so bad, I can barely use my phone. I'm disabled, can't go out, need connection urgently in case of emergency. Please help me!
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Gemma Hentsch (@gemmahentsch) reported from The City of Brighton and Hove, EnglandFirst location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree
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JMN (@So_Very_Tired) reported from Brighton and Hove, England@EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.
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Amanda (@amandajlh) reported from Sompting, England@EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.
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Pumpkin Spiced Dan 🎃👻🧹💀 (@dans689) reported from Haywards Heath, England@_snrbnsn @EE I have signal
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Dexter Tempest (@DexterTempest) reported from Brighton and Hove, England@EE How do I top up someone else’s PAYG? Your website is infuriating and broken. The only link I can find is broken. This should be high up in search results but nothing
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Fergus Guppy (@fergusguppy) reported from Shoreham-by-Sea, EnglandHi @EE Been trying to upgrade my phone since Thursday but keep getting a “SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE” error when using both app and website. Anyone able to help?
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Jonathan (@Random6287) reported from Haywards Heath, England@EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.
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Lou Yates (@1louyates) reported from Hove, EnglandOk! @EE ! You can’t just make u a number like £64 on landline calls without a detailed cost breakdown! I’ve not used my landline more this month so wtf!?
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Moira Rose’s Bebé (@lth0ms0n) reported from Brighton and Hove, EnglandGood luck getting a signal in Brighton on @EE this bank holiday weekend... 🙄
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T e s s A g n e w (@FitBits_) reported from Brighton and Hove, England@jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?
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💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, EnglandOMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider
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Amanda (@amandajlh) reported from Sompting, England@EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.
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Stuart Eaves (@StuartEaves1) reported from Hove, England@EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.
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💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, EnglandMy first day off since before Xmas and I end up wasting part of it in a @EE store in #brighton where they obviously have staff training issues
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Tim Boxall ♿🇪🇺 (@timboxall) reported from Worthing, England@EE Are your services down in Worthing (again)? No Internet all evening, and given I barely get a mobile signal or mobile data signal, I'm feeling rather peeved...
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Brett Preston (@BrettandBeer) reported from Hove, England@NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Not Now Dave (@not_now_dave) reportedMy broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one
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niknaknut🏴🇬🇧🇮🇱 (@Niknaknut) reported@DerekAllan61 @EE I’m with LEBARA,never had a problem.
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Mark Randall (@MarkyTalk) reported@EE I’m not very happy with the deal I have currently and didn’t get anywhere with customer service. The only way for me to get a better deal apparently is to sign up with EE home broadband and I don’t want to do that.
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Jonathon (@J_onathon) reported@EE I will “reach out” tomorrow, but having just been discharged from hospital after major abdominal surgery I don’t have much strength at present! You have also had the gall to send me a bill for a service I’ve yet to receive,meanwhile statutory compensation accrues at £6.46 per day
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Lennox Richardson (@lennyrfc) reported@EE why have I only got one bar of signal strength in my location? From the so called best network in 🇬🇧 I’d expect slightly more..
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madein@?? (@C1981L) reported@MarkyTalk @EE Their signal is **** also, can't even get a decent reception in a town centre FFS.
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PPG (@PPGMacro) reported@EE get on the line and then wait and wait, while they tell you that they get rated best phone provider in the UK. If they are the best, I'd hate to think what others customer service is like. Complete utter BS.
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Sarah J (@sazzalj) reported@EE no signal all day for the second day running yet again (happened earlier in the month too) do we get a refund on our bills for this??
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Chrisy (@Chrisy247) reported@EE @MarkyTalk The UK’s biggest buffering network , balaclava on every April , had 3 contracts / devices at one point , IPhone / iPad / Apple Watch , wouldn’t even get a tenner off a new iPhone contract ! Absolute robbing ***** no loyalty reward . On a sim only now grudge paying the ***** 🖕🏼
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Forgottengirl078 (@forgottengirl78) reported@EE This link is useless as it is the one I have been using only to be fobbed off and lied too. I want to speak to someone who can sort things out. Just one person who can successfully deal with the complaint of human incompetence. Who is a manager or head of complaints?