1. Home
  2. Companies
  3. EE
  4. The City of Brighton and Hove
EE

EE outages and service status in The City of Brighton and Hove, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around The City of Brighton and Hove, including 2 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Phone.
  • The most recent signal from this area was received Aug 12, 10:23 PM GMT+1.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in The City of Brighton and Hove, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in The City of Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 12: Problems at EE

EE is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near The City of Brighton and Hove, England

The most recent EE outage reports came from the following cities: Henfield, Brighton, Hove, and Worthing.

CityProblem TypeReport Time
Henfield Phone 37 minutes ago
Brighton E-mail 12 hours ago
Brighton Internet 17 days ago
Hove Phone 2 months ago

Nearby cities with recent reports

Henfield

1 recent signals

37 minutes ago
Brighton

1 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near The City of Brighton and Hove, England

Latest outage, problems and issue reports in The City of Brighton and Hove and nearby locations:

  • ben_nuttall_
    Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked

  • fergusguppy
    Fergus Guppy (@fergusguppy) reported from Shoreham-by-Sea, England

    Hi @EE Been trying to upgrade my phone since Thursday but keep getting a “SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE” error when using both app and website. Anyone able to help?

  • amandajlh
    Amanda (@amandajlh) reported from Sompting, England

    @EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.

  • BenJamesPhotos
    𝙱𝙴𝙽 𝙹𝙰𝙼𝙴𝚂 𝙿𝙷𝙾𝚃𝙾𝙶𝚁𝙰𝙿𝙷𝚈🥇 (@BenJamesPhotos) reported from Worthing, England

    @BrummyBoy13 @EE To be fair, until today I’ve never had a problem with them in 6 years. I do however feel let down on this occasion and @EE hadn’t responded which I find disheartening

  • timboxall
    Tim Boxall ♿🇪🇺 (@timboxall) reported from Worthing, England

    @EE help needed - I was supposed to be connected to WiFi at my new house yesterday. There's nothing, and the data signal is so bad, I can barely use my phone. I'm disabled, can't go out, need connection urgently in case of emergency. Please help me!

  • amandajlh
    Amanda (@amandajlh) reported from Sompting, England

    @EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.

  • lth0ms0n
    Lewis (@lth0ms0n) reported from Worthing, England

    @EE No, it hasn’t worked - 4G is still slow.

  • stumpyduck77
    Scott (@stumpyduck77) reported from Ringmer, England

    @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

  • brandy_man
    Brandy_Man (@brandy_man) reported from Brighton and Hove, England

    @Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …

  • peterboo
    💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider

  • gemmahentsch
    Gemma Hentsch (@gemmahentsch) reported from The City of Brighton and Hove, England

    First location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree

  • lth0ms0n
    Lewis (@lth0ms0n) reported from Worthing, England

    @EE I’m having issues with slow internet in Worthing again... 🙄 Turning 4G off doesn’t seem to be helping any more!

  • PaulClements747
    Paul Clements (@PaulClements747) reported from Worthing, England

    @EE Morning can you take a look at BN13 area there has been consistent poor signal issues there particularly around the Tesco Extra store with Zero signal, I used to work for EE and will always advocate good coverage, however it's been too long at this p'code

  • jasharris69
    Jas Harris (@jasharris69) reported from Brighton and Hove, England

    @EE witnessing my wife trying to move from you. Appalling way to treat customers. All we need to do is either get a deal with you or move. Only taken three hours (last night & this morning). #wasteoftime

  • 1louyates
    Lou Yates (@1louyates) reported from Hove, England

    Ok! @EE ! You can’t just make u a number like £64 on landline calls without a detailed cost breakdown! I’ve not used my landline more this month so wtf!?

  • RobertClayo1984
    Robert (@RobertClayo1984) reported from Piddinghoe, England

    @EE lovely conversations with your team i paid £120 on the 9th of and you “lost” my payment after making a complaint today it’s magically been found how can you lose a payment! My service is still restricted as I did not want to pay more miney for it a i didn’t know if it would

  • So_Very_Tired
    JMN (@So_Very_Tired) reported from Brighton and Hove, England

    @EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.

  • BrettandBeer
    Brett Preston (@BrettandBeer) reported from Hove, England

    @NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.

  • mmjg2011
    Michael (@mmjg2011) reported from Worthing, England

    @EE My broadband has gone down twice today already. I need to work. If you cannot handle me using the internet at home, you need to tell me now so I can make alternative arrangements.

  • StuartEaves1
    Stuart Eaves (@StuartEaves1) reported from Hove, England

    @EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • J_onathon
    Jonathon (@J_onathon) reported

    @EE I will “reach out” tomorrow, but having just been discharged from hospital after major abdominal surgery I don’t have much strength at present! You have also had the gall to send me a bill for a service I’ve yet to receive,meanwhile statutory compensation accrues at £6.46 per day

  • whealie
    Chris Wheal (@whealie) reported

    Blimey! @EE can't you provide a decent signal in the middle of Blackpool?

  • LesCashmore
    Les Cashmore (@LesCashmore) reported

    @EE very disappointed with you, tried to renew my broadband contract with you today in the shop & 3 customer service agents hung up on the staff. We tried to speak direct to you, same again you hung up. Perhaps you don’t want to give me the deal advertised on your app & website?

  • michaeljw_97
    Michael Williamson (@michaeljw_97) reported

    @EE Another guide rang me back. The call managed to hold but i did unfortunately fail the credit check like i suspected.

  • SirCHUCKY
    James Bowen (@SirCHUCKY) reported

    @EE, very refreshing to cancel a new TV contract and not even have someone trying to negotiate so I stay. I have 5 phone lines, a tablet and broadband with you already and the red carpet was rolled out when I said the word cancel. At least @skytv put the effort in.

  • Craig_Bailey41
    Craig Bailey (@Craig_Bailey41) reported

    @tescomobile your phone signal is extremely poor, why is it so bad? Visited your St Helens store earlier today and couldn’t get a signal outside/inside the store! Oh and your WiFi is poo as well. Should have stayed with @EE but they’re mega expensive!

  • BenParker10
    Ben Parker (@BenParker10) reported

    @EE My DM is getting stuck in an automated loop. I am abroad in Australia with an account bar on my SIM - outbound calls/SMS fail and I can't clear my voicemail. I have already tried speaking to your agents over the phone but none have been able to help

  • LesCashmore
    Les Cashmore (@LesCashmore) reported

    @EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?

  • bunmimojekwu
    bunmi mojekwu (@bunmimojekwu) reported

    @EE and if you won’t help sufficiently. LEAVE ME ALONE

  • srk1407
    Scott K ⚒ (@srk1407) reported

    @EE Unfortunately I’m on a virtual network using EE signal so can’t report it 😬