EE outages and service status in The City of Brighton and Hove, England

Problems in the last 24 hours in The City of Brighton and Hove, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in The City of Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near The City of Brighton and Hove, England

The most recent EE outage reports came from the following cities: Hove, Haywards Heath, Brighton, Seaford, and Uckfield.

City	Problem Type	Report Time
Hove	Phone	17 days ago
Haywards Heath	Wi-fi	22 days ago
Brighton	Phone	22 days ago
Haywards Heath	Internet	28 days ago
Brighton	Internet	1 month ago
Seaford	Phone	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near The City of Brighton and Hove, England

Latest outage, problems and issue reports in The City of Brighton and Hove and nearby locations:

• 
  Denny Brierton (@BriertonDenny) reported 3 minutes ago from Worthing, England

  @mouthwaite @EE I’ve had the worst customer service ever from Vodafone! I’ve been with them over 30 yrs I’m still waiting for things to be sorted .... 😴

• 
  Michael Williams (@silent__type) reported 7 minutes ago from Brighton and Hove, England

  @jaybn1 @EE @madelinemary I tried resetting the network settings and I think it’s better now.

• 
  T e s s A g n e w (@FitBits_) reported 7 minutes ago from Brighton and Hove, England

  @jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?

• 
  𝙱𝙴𝙽 𝙹𝙰𝙼𝙴𝚂 𝙿𝙷𝙾𝚃𝙾𝙶𝚁𝙰𝙿𝙷𝚈🥇 (@BenJamesPhotos) reported 10 minutes ago from Worthing, England

  @BrummyBoy13 @EE To be fair, until today I’ve never had a problem with them in 6 years. I do however feel let down on this occasion and @EE hadn’t responded which I find disheartening

• 
  Moira Rose’s Bebé (@lth0ms0n) reported 10 minutes ago from Brighton and Hove, England

  @EE I know how to do that.. The capacity down here is shocking, any time there’s an influx of people the network stops - no excuse for it!

• 
  Russell Moore (@shrekdaddy37) reported 11 minutes ago from Worthing, England

  @EE Why is it just for nhs staff am listed as a key worker working in a support living environment with people who have learning disabilities keeping them safe it should be offered to key workers putting there lives on the line too

• 
  GGphotography (@GGphotoofficial) reported 12 minutes ago from Hove, England

  @EE Not great! Second day no signal

• 
  Dexter Tempest (@DexterTempest) reported 19 minutes ago from Brighton and Hove, England

  @EE How do I top up someone else’s PAYG? Your website is infuriating and broken. The only link I can find is broken. This should be high up in search results but nothing

• 
  Howie McConnell (@HowieMcConnell) reported 28 minutes ago from Sompting, England

  @ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?

• 
  Brandy_Man (@brandy_man) reported 28 minutes ago from Brighton and Hove, England

  @Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …

• 
  Tim Boxall ♿🇪🇺 (@timboxall) reported 33 minutes ago from Worthing, England

  @EE Are your services down in Worthing (again)? No Internet all evening, and given I barely get a mobile signal or mobile data signal, I'm feeling rather peeved...

• 
  Scott (@stumpyduck77) reported 34 minutes ago from Ringmer, England

  @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

• 
  Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported 35 minutes ago from Hove, England

  Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked

• 
  Amanda (@amandajlh) reported 37 minutes ago from Sompting, England

  @EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.

• 
  Mrs Puddings & Pies (@RosiePosieBTN) reported 44 minutes ago from Brighton and Hove, England

  @EE had some fab customer services from Kiri in your retention team today 👌🏻

• 
  Lou Yates (@1louyates) reported 47 minutes ago from Hove, England

  Ok! @EE ! You can’t just make u a number like £64 on landline calls without a detailed cost breakdown! I’ve not used my landline more this month so wtf!?

• 
  Tim Boxall ♿🇪🇺 (@timboxall) reported 48 minutes ago from Worthing, England

  @EE help needed - I was supposed to be connected to WiFi at my new house yesterday. There's nothing, and the data signal is so bad, I can barely use my phone. I'm disabled, can't go out, need connection urgently in case of emergency. Please help me!

• 
  Michael (@mmjg2011) reported 49 minutes ago from Worthing, England

  @EE My broadband has gone down twice today already. I need to work. If you cannot handle me using the internet at home, you need to tell me now so I can make alternative arrangements.

• 
  Stuart Eaves (@StuartEaves1) reported 54 minutes ago from Hove, England

  @EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.

• 
  Amanda (@amandajlh) reported 56 minutes ago from Sompting, England

  @EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Swae Lee Drop Human Nature (@SwaeCae) reported 2 minutes ago

  @bt_uk I just signed up for bt sport through EE but I can’t sign in @EE

• 
  🔰 𝕂𝕚𝕖𝕣𝕒𝕟 ℍ𝕦𝕥𝕔𝕙𝕚𝕟𝕘𝕤 🔰 (@Oh_Dear_Monkey) reported 3 minutes ago

  @EE will we need a code to gain access to the PS5 tomorrow, if so how do we get one as a EE customer? Thanks

• 
  Josh Barry (@JoshuaBarryy) reported 6 minutes ago

  Dunno why I chose @EE for my broadband, worst internet ever🤧🤧🤧

• 
  Stuart Gilbey (@carlisle1000) reported 8 minutes ago

  am I getting a new phone? Where are you sending it to because you didn't ask? Why didn't you ring me back after convincing me to buy a new phone? Why havn't you followed this up today? Why am I being punished for having a problem with my phone? @EE

• 
  Stuart Gilbey (@carlisle1000) reported 11 minutes ago

  This time last night and offering the only solution of sending my phone away so it "might be able to be repaired" In order to cancel my current contract and get a new phone on same standard of £65 the line went dead and they have not rang me me today, but the money is pending @ee

• 
  Stuart Gilbey (@carlisle1000) reported 13 minutes ago

  I did not put the phone down on @ee they did

• 
  David Lewis (@drl) reported 14 minutes ago

  When you are used to Amazon's ordering process and delivery network, every other website seems terrible. Ordered something from @EE 24 hours ago and it's not even been processed yet.

• 
  Joseph Charles ⚽️🎧 (@JoeJumpoff) reported 15 minutes ago

  @EE is there Problems with the network as people seem to struggle hearing me

• 
  Big Lee (@BigLeethebarber) reported 17 minutes ago

  @EE Yes trying to cancel my contract that a thought had been cancelled in March but wasn't paid nearly 200 pound bill and can't seem 2 get it cancelled there was no compassion during these hard times since I haven't used phone I just want it cancelled thanks

• 
  Mickar99900 (@Michael66108716) reported 20 minutes ago

  @EE hi is there no online help for a upgrade anymore?