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EE outages and service status in The City of Brighton and Hove, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around The City of Brighton and Hove, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in The City of Brighton and Hove, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in The City of Brighton and Hove, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near The City of Brighton and Hove, England

The most recent EE outage reports came from the following cities: Brighton, Hove, Haywards Heath, and Seaford.

CityProblem TypeReport Time
Brighton Internet 10 days ago
Hove Phone 1 month ago
Haywards Heath Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near The City of Brighton and Hove, England

Latest outage, problems and issue reports in The City of Brighton and Hove and nearby locations:

  • brandy_man
    Brandy_Man (@brandy_man) reported from Brighton and Hove, England

    @Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …

  • lth0ms0n
    Lewis (@lth0ms0n) reported from Worthing, England

    @EE your 4G Network in Worthing is really slow lately. I can’t load my GIFs.

  • Random6287
    Jonathan (@Random6287) reported from Haywards Heath, England

    @EE hey EE, just had a call with Jo in your Wales office (tech support, I think) who was beyond helpful and polite. Hopefully you can pass on my gratitude.

  • HowieMcConnell
    Howie McConnell (@HowieMcConnell) reported from Sompting, England

    @ThreeUK told on 5 different occasions in the last 24hrs my phone would be here today... And nothing, not even a follow up as promised... @Vodafone @EE look for a new customer?

  • timboxall
    Tim Boxall ♿🇪🇺 (@timboxall) reported from Worthing, England

    @EE Are your services down in Worthing (again)? No Internet all evening, and given I barely get a mobile signal or mobile data signal, I'm feeling rather peeved...

  • Preechy33
    Preech (@Preechy33) reported from Brighton and Hove, England

    Is @EE down? Had no 4g for a good 30mins now. Text come through ask to reset phone to sort data out. Done that. But since then it's been terrible 😔

  • timboxall
    Tim Boxall ♿🇪🇺 (@timboxall) reported from Worthing, England

    @EE help needed - I was supposed to be connected to WiFi at my new house yesterday. There's nothing, and the data signal is so bad, I can barely use my phone. I'm disabled, can't go out, need connection urgently in case of emergency. Please help me!

  • StuartEaves1
    Stuart Eaves (@StuartEaves1) reported from Hove, England

    @EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.

  • dans689
    Pumpkin Spiced Dan 🎃👻🧹💀 (@dans689) reported from Haywards Heath, England

    @_snrbnsn @EE I have signal

  • silent__type
    Michael Williams (@silent__type) reported from Brighton and Hove, England

    @jaybn1 @EE @madelinemary I tried resetting the network settings and I think it’s better now.

  • lth0ms0n
    Moira Rose’s Bebé (@lth0ms0n) reported from Brighton and Hove, England

    @EE I know how to do that.. The capacity down here is shocking, any time there’s an influx of people the network stops - no excuse for it!

  • happy_matty86
    Matt (he/him) (@happy_matty86) reported from Haywards Heath, England

    Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2

  • lth0ms0n
    Lewis (@lth0ms0n) reported from Worthing, England

    @EE I’m having issues with slow internet in Worthing again... 🙄 Turning 4G off doesn’t seem to be helping any more!

  • peterboo
    💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider

  • lth0ms0n
    Lewis (@lth0ms0n) reported from Worthing, England

    @EE No, it hasn’t worked - 4G is still slow.

  • RosiePosieBTN
    Mrs Puddings & Pies (@RosiePosieBTN) reported from Brighton and Hove, England

    @EE had some fab customer services from Kiri in your retention team today 👌🏻

  • lisasevern
    Lisa Severn 🏳️‍🌈 (@lisasevern) reported from Hove, England

    @EE why your fancy 5G so bloody slow? 😐

  • amandajlh
    Amanda (@amandajlh) reported from Sompting, England

    @EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.

  • BrettandBeer
    Brett Preston (@BrettandBeer) reported from Hove, England

    @NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.

  • amandajlh
    Amanda (@amandajlh) reported from Sompting, England

    @EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Adamh29A
    🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported

    @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract

  • liam_spx
    Liam Parry (@liam_spx) reported

    @EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.

  • EmmaMorgan2014
    Emma M (@EmmaMorgan2014) reported

    @EE what is going on today?! I can’t make calls yet looks like my signal is ok

  • ColetteDeanie
    Colette Aitken (@ColetteDeanie) reported

    @EE For the second time in a week my EE tv mini box would not turn on properly with the remote. This is appalling! If I could cancel my contract I would but I’m tied into you until July 2027

  • blown_ranger
    Craig Taylor (@blown_ranger) reported

    @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

  • beardedhalalguy
    Ozzy (@beardedhalalguy) reported

    @EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please

  • Joesgill
    Joe Gill (@Joesgill) reported

    @EE my signal is down in the SK22 area. The WiFi we log into is also down. I have tried the app (via a Vodafone hotspot connection), but your AI is sending me in circles.

  • tedio74
    UniTED (@tedio74) reported

    Hi @EE, my broadband has been down for over 40 hrs and all I keep getting sent is messages that it will be fixed at various times or within next 4 hrs. I was promised by customer services it would be fixed by 6pm last night after he spoke with Open Reach, but still no change now.

  • tyronepower81
    Tyrone Power (@tyronepower81) reported

    @EE @EE now this has affected my credit score 😡 all because of inept advisors. The service has been so bad. I need to speak to someone I head office ASAP

  • jonsie
    huw (@jonsie) reported

    @EE Hi - I'm afraid that I don't have the time to navigate your website/or call you ... just letting you know that your customer (account) details used the wrong email address and has none of your onboarding messages. If you have an email address which can be used, let me know