EE Outage Report in The City of Brighton and Hove, Brighton and Hove, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in The City of Brighton and Hove, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in The City of Brighton and Hove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near The City of Brighton and Hove, Brighton and Hove, England
The most recent EE outage reports came from the following cities: Seaford, Uckfield, Brighton, Shoreham-by-Sea, Haywards Heath, Lancing and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Seaford |
Phone | |
| Uckfield |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Shoreham-by-Sea |
Phone | |
| Haywards Heath |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near The City of Brighton and Hove, England
Latest outage, problems and issue reports in The City of Brighton and Hove and nearby locations:
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Preech
(@Preechy33) reported
from
Brighton and Hove, England
Is @EE down? Had no 4g for a good 30mins now. Text come through ask to reset phone to sort data out. Done that. But since then it's been terrible 😔
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Carl #Rejoin Centralist Jokl Esq. 🔶️
(@carljokl) reported
from
Brighton and Hove, England
@EE I can't decide whether your speed and coverage in Brighton is poor or just struggling with peak tourist season. I guess I am spoiled by being based around Marylebone/Paddington with all 5 of the G's
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True Spilt Milk Designs
(@TrueSpiltMilk) reported
from
Hove, England
@EE Niether your website or customers service could help me gain access to my own bills. Appalling.
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Brett Preston
(@BrettandBeer) reported
from
Hove, England
@NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.
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Lisa Severn 🏳️🌈
(@lisasevern) reported
from
Hove, England
@EE why your fancy 5G so bloody slow? 😐
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Fergus Guppy
(@fergusguppy) reported
from
Shoreham-by-Sea, England
Hi @EE Been trying to upgrade my phone since Thursday but keep getting a “SORRY! THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE” error when using both app and website. Anyone able to help?
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Amanda
(@amandajlh) reported
from
Sompting, England
@EE how long have you been calling your customers liars. One of your customer advisors has been extremely rude regarding a known mast problem with signal in my area. I have been a customer for many years now. Please help.
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Rob Halligan
(@RHalligan) reported
from
Worthing, England
So, mum gets overcharged £53 by @EE on her mobile bill. She gets a text from them saying sorry, you've been overcharged and we're cancelling it but £53 goes out of here account and she's unable to get through to customer service. #leavingEE
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Paul Clements
(@PaulClements747) reported
from
Worthing, England
@EE Morning can you take a look at BN13 area there has been consistent poor signal issues there particularly around the Tesco Extra store with Zero signal, I used to work for EE and will always advocate good coverage, however it's been too long at this p'code
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Ellie Cole 🐆
(@GrassHoppus) reported
from
Brighton and Hove, England
@EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off
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Amanda
(@amandajlh) reported
from
Sompting, England
@EE I have never known such awful customer service. From a long time customer I have never been spoken to like that. Please could I have the details of your complaints team. Many thanks.
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Matt (he/him)
(@happy_matty86) reported
from
Haywards Heath, England
Techie Twitter!!! Has anyone bought a mobile phone signal booster for their house and if so, any recommendations? Need it for @EE and @O2
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Ben Nuttall 🏳️🌈🚗⚡️
(@ben_nuttall_) reported
from
Hove, England
Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked
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Pumpkin Spiced Dan 🎃👻🧹💀
(@dans689) reported
from
Haywards Heath, England
@_snrbnsn @EE I have signal
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💙 dougal’s blue cat 💙
(@peterboo) reported
from
Hove, England
My first day off since before Xmas and I end up wasting part of it in a @EE store in #brighton where they obviously have staff training issues
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Gemma Hentsch
(@gemmahentsch) reported
from
Brighton, England
@EE @DelishCreative Sounds like you’re making excuses and wanting to get her off public so you stop being shamed for atrocious customer service.
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Glen Battams©
(@dyllan08) reported
from
Burgess Hill, England
@EE please sort your new app out never had any problems with the old one I can’t gift data, the app keeps crashing it’s useless
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💙 dougal’s blue cat 💙
(@peterboo) reported
from
Hove, England
OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider
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Gemma Hentsch
(@gemmahentsch) reported
from
The City of Brighton and Hove, England
First location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree
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Brandy_Man
(@brandy_man) reported
from
Brighton and Hove, England
@Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew MacDowall
(@andrewmacdowall) reported
Now on the phone for the fourth time in a few days @EE simply to get my bills, as it's never possible to download them from the website - a problem for well over a year. This is a tech company! 💩
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Sabina Ahmed
(@sabaone) reported
@EE hello EE there are suddenly some charges on my bill for using some media that I have never used, have been with you for many many years I have never used any such thing. I subscribe to @AppleMusic & @AppleNews I don’t need any other can you look into it
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Peter Hague
(@peterrhague) reported
Need to remove one SIM from my @EE plan, but the website is playing the stupid "hide the cancel button" game. Why do companies do this? What tiny margin to they gain by delaying some cancellations slightly? Is it worth annoying their customers over?
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Uche Onyeka
(@onyeIgbo30567) reported
@EE I've spoken to your colleagues on 150 and they gave me an email address that doesn't work. I called a second time and my complaint wasn't resolved.
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mark palmer
(@MaverickMark) reported
@ee is not secure. When chat or customer service ask for two letters of password - they can see whole password. They then get all the details to walk out and hack if want. I’ve tried to raise & get blocked.
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c74NcK
(@AgentZara) reported
@EE pathetic service from you. Order placed last week, delivered by @dhl.. Not to my address! Expect either a refund immediately or the goods I ordered otherwise the police will be informed. This is theft! Twice I've called you regarding this, nobody seems interested! Pathetic!
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barney
(@barney1646602) reported
@EE 3 hours today on phone still no mobile data/roaming & no cellular connection. Absolutely appalling. Never mind a complaint I will be raising it with Ofcom, the ombudsman and your CEO if she ever bothers to read her LinkedIn posts. 16 hours on calls so far..that’s £600 of my time
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Glenn Proctor
(@G__Proctor) reported
@EE any chance you can reinstate GBNews to your TV service? Unhappy customer feeling robbed and forced to watch Sly News and the useless BBC #GBNewsapp #EETV @GBNEWS @Nigel_Farage
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Brian Goldsmith 🐝🇬🇧🏴
(@briangoldsmith) reported
@EE I have a 500 mbps contract with you and in 6 months I have never reached that figure. its generally between 350 and 450 and when I query it I am told "We only guarantee a minimum of 425 mbps" surely in that case it should be advertised as 425mbps. Now I am told if I want to cancel my contract I have to pay you £440. Why ? you are not supplying what I am paying for you are in breach of contract.
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MM
(@MandieMoos) reported
@EE Thanks. Spoke to a great agent today, Rachel, who fixed my problem. Got cut off part way through but she called me back immediately. Great customer service so huge thanks to her!