EE outages and service status in Newhaven, England

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Newhaven, England

The most recent EE outage reports came from the following cities: Brighton, Uckfield, and Hove.

City	Problem Type	Report Time
Brighton	Phone	5 days ago
Uckfield	Phone	10 days ago
Brighton	Internet	26 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

• 
  Preech (@Preechy33) reported 2 minutes ago from Brighton and Hove, England

  Is @EE down? Had no 4g for a good 30mins now. Text come through ask to reset phone to sort data out. Done that. But since then it's been terrible 😔

• 
  Stuart Eaves (@StuartEaves1) reported 5 minutes ago from Hove, England

  @EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.

• 
  roly (@seafordroly) reported 5 minutes ago from Eastbourne, England

  @EE evening, is there an issue with the Samsung s21 ultra stock. I ordered mine last week and still haven't received it or any order update.

• 
  💙 dougal’s blue cat 💙 (@peterboo) reported 5 minutes ago from Hove, England

  My first day off since before Xmas and I end up wasting part of it in a @EE store in #brighton where they obviously have staff training issues

• 
  Jas Harris (@jasharris69) reported 11 minutes ago from Brighton and Hove, England

  @EE witnessing my wife trying to move from you. Appalling way to treat customers. All we need to do is either get a deal with you or move. Only taken three hours (last night & this morning). #wasteoftime

• 
  𝕁𝕒𝕔𝕠𝕓 ♋ (@Heavy_WeaponX) reported 15 minutes ago from Eastbourne, England

  @EE There was no service yesterday at all. Let alone 4G. Network was dead.

• 
  Nicola Hilton (@rockinrebelstar) reported 16 minutes ago from Brighton and Hove, England

  @JPCooperMusic @bushnellbabe @EE @LatinoBrazilian @virginmedia I’ve got virgin media! Never any problems x

• 
  Glen Battams© (@dyllan08) reported 25 minutes ago from Burgess Hill, England

  @EE please sort your new app out never had any problems with the old one I can’t gift data, the app keeps crashing it’s useless

• 
  Mrs Puddings & Pies (@RosiePosieBTN) reported 25 minutes ago from Brighton and Hove, England

  @EE had some fab customer services from Kiri in your retention team today 👌🏻

• 
  roly (@seafordroly) reported 26 minutes ago from Eastbourne, England

  Terrible experience from @EE ordered a phone on the 13th of September and I'm still waiting for it to be dispatched grrr beginning to wish I hadn't signed up to a new contract now. 😢

• 
  Scott (@stumpyduck77) reported 32 minutes ago from Ringmer, England

  @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

• 
  Moira Rose’s Bebé (@lth0ms0n) reported 36 minutes ago from Brighton and Hove, England

  Good luck getting a signal in Brighton on @EE this bank holiday weekend... 🙄

• 
  Simon Rose (@SimonOnAir) reported 37 minutes ago from Eastbourne, England

  Appalling, rude service from @EE store. Also, my wife bought an iPhone from them outright last month and they have locked the phone even though not on contract. Told it will cost her to unlock. Sharp practice. I’ve used @ThreeUK for years. They’re consistently good!!!

• 
  Keith King (@diabeticguy) reported 41 minutes ago from Eastbourne, England

  @EE instead of negotiating a good deal to keep me as a customer your staff spent the whole call slagging off competitors but they didn't want £50 upfront cost for the phone and was charging over £11 more a month for the plan. No thanks.

• 
  Robert (@RobertClayo1984) reported 42 minutes ago from Piddinghoe, England

  @EE lovely conversations with your team i paid £120 on the 9th of and you “lost” my payment after making a complaint today it’s magically been found how can you lose a payment! My service is still restricted as I did not want to pay more miney for it a i didn’t know if it would

• 
  Ana Aguilar-Corney (@aguilarinterior) reported 43 minutes ago from Eastbourne, England

  @EE I live in Meads Eastbourne Please tell me ASAP why I have no signal on either mobile number and yet when I go into town the signal is fine. I rely on these phones for business

• 
  💙 dougal’s blue cat 💙 (@peterboo) reported 43 minutes ago from Hove, England

  OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider

• 
  Ellie Cole 🐆 (@GrassHoppus) reported 50 minutes ago from Brighton and Hove, England

  @EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off

• 
  True Spilt Milk Designs (@TrueSpiltMilk) reported 55 minutes ago from Hove, England

  @EE Niether your website or customers service could help me gain access to my own bills. Appalling.

• 
  JMN (@So_Very_Tired) reported 60 minutes ago from Brighton and Hove, England

  @EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AFCdonnilad (@afcdonnilad) reported 6 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  John Martin Moore (@Dream_Sculptor) reported 9 minutes ago

  @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?

• 
  Teds (@Tedtalks13) reported 10 minutes ago

  @EE i think in going to cancel. amytime anywhere.

• 
  Jon (@RealJKay) reported 11 minutes ago

  So I have people who sometimes can’t connect to me. Says number doesn’t exist. I then have people calling me and saying they have a missed call from my number when I haven’t called. @EE how do I actually get this resolved? The number has a routing issue that no one will help sort

• 
  HockeySemp (@HockeySemp) reported 11 minutes ago

  @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.

• 
  Jon Pitts (@briavelsjon) reported 11 minutes ago

  @CathyJoslin @EE Are you receiving automated texts from other senders? That's the best test of whether this is a sender-specific issue, or an end-user-specific one. That then dictates the course of action to rectify.

• 
  Rachel Bridge (@rachelbbridge) reported 14 minutes ago

  @grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.

• 
  Scott Speight (@scottspeig) reported 21 minutes ago

  @andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.

• 
  Le Coq (@LeCoq_79) reported 22 minutes ago

  @Ladydollx_ @EE I had a similar issue when they switched BT internet over to @EE. They insisted I’d get the same plan for the same price, but delivered a far lower plan and then tried to charge me for the upgrade. Eventually the call logs were “lost” and they matched the original offer.

• 
  U (@vertop5248) reported 26 minutes ago

  @EE WHAT IS GOING ON WITH MY ******* REPLACEMENT SIM CARD!!!!! IVE TIED TWO DIFFERENT PHONES AND ITS NOT ******* WORKING. IM TRYING TO LOGIN TO MY SCCOUNT JUDT TO ******* TO TO SOMEBODY AND IT WANTS TO SEND S ******* CODE TO MY NUMBER I CANT SCCESS!!!!