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EE outages and service status in Newhaven, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newhaven, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • 67% Phone (67%)
  • 33% Internet (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Newhaven, England

The most recent EE outage reports came from the following cities: Brighton, and Uckfield.

CityProblem TypeReport Time
Brighton Internet 12 days ago
Brighton Phone 22 days ago
Uckfield Phone 26 days ago
Brighton Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • FitBits_
    T e s s A g n e w (@FitBits_) reported from Brighton and Hove, England

    @jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?

  • GrassHoppus
    Ellie Cole 🐆 (@GrassHoppus) reported from Brighton and Hove, England

    @EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off

  • So_Very_Tired
    JMN (@So_Very_Tired) reported from Brighton and Hove, England

    @EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.

  • gemmahentsch
    Gemma Hentsch (@gemmahentsch) reported from Brighton, England

    @EE @DelishCreative Sounds like you’re making excuses and wanting to get her off public so you stop being shamed for atrocious customer service.

  • SimonOnAir
    Simon Rose (@SimonOnAir) reported from Eastbourne, England

    Appalling, rude service from @EE store. Also, my wife bought an iPhone from them outright last month and they have locked the phone even though not on contract. Told it will cost her to unlock. Sharp practice. I’ve used @ThreeUK for years. They’re consistently good!!!

  • RobertClayo1984
    Robert (@RobertClayo1984) reported from Piddinghoe, England

    @EE lovely conversations with your team i paid £120 on the 9th of and you “lost” my payment after making a complaint today it’s magically been found how can you lose a payment! My service is still restricted as I did not want to pay more miney for it a i didn’t know if it would

  • ben_nuttall_
    Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked

  • Grant_Packham
    Grant Packham (@Grant_Packham) reported from Eastbourne, England

    @EE I've seemed to have lost all network, any info on why this has happened?

  • RosiePosieBTN
    Mrs Puddings & Pies (@RosiePosieBTN) reported from Brighton and Hove, England

    @EE had some fab customer services from Kiri in your retention team today 👌🏻

  • carljokl
    Carl #Rejoin Centralist Jokl Esq. 🔶️ (@carljokl) reported from Brighton and Hove, England

    @EE I can't decide whether your speed and coverage in Brighton is poor or just struggling with peak tourist season. I guess I am spoiled by being based around Marylebone/Paddington with all 5 of the G's

  • jasharris69
    Jas Harris (@jasharris69) reported from Brighton and Hove, England

    @EE witnessing my wife trying to move from you. Appalling way to treat customers. All we need to do is either get a deal with you or move. Only taken three hours (last night & this morning). #wasteoftime

  • HJAHeatingLtd
    Harry Askham (@HJAHeatingLtd) reported from Willingdon, England

    @EE Hi guys, just want to say a massive thank you to the brilliant service I received over the past 24 hours. Rang up yesterday for a new handset through my insurance, so simple and quick over the phone, already have my new handset and I called yesterday. Really impressed 👏🏻

  • StuartEaves1
    Stuart Eaves (@StuartEaves1) reported from Hove, England

    @EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.

  • lth0ms0n
    Moira Rose’s Bebé (@lth0ms0n) reported from Brighton and Hove, England

    @EE I know how to do that.. The capacity down here is shocking, any time there’s an influx of people the network stops - no excuse for it!

  • GGphotoofficial
    GGphotography (@GGphotoofficial) reported from Eastbourne, England

    The rudest customer service @EE EASTBOURNE !!!!

  • peterboo
    💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider

  • brandy_man
    Brandy_Man (@brandy_man) reported from Brighton and Hove, England

    @Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …

  • beth_furnell
    BethanyRose (@beth_furnell) reported from Hailsham, England

    Fed up of poo signal from @EE as a loyal customer for what feels like a thousand years, sorry to say I will be leaving at the end of my contract 😬

  • DexterTempest
    Dexter Tempest (@DexterTempest) reported from Brighton and Hove, England

    @EE How do I top up someone else’s PAYG? Your website is infuriating and broken. The only link I can find is broken. This should be high up in search results but nothing

  • BrettandBeer
    Brett Preston (@BrettandBeer) reported from Hove, England

    @NateDawg27 @EE EE seems ok for me but Marks social empire is still down it seems.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KerenOrient
    Keren Harrison ⚽️ (@KerenOrient) reported

    @EE I have tried all that and it has worked overseas with no issues previously 🤔 Have turned it on and off and toggled between airplane and no airplane - only works on wifi 😢

  • wickedwizard777
    🤷🏻‍♂️ (@wickedwizard777) reported

    @EE down again. Can’t go 20 minutes without being ****** over by the broadband. My *** are they the best provider. It’s 2026, how can your broadband be THIS terrible? Been happening for months. Ridiculous.

  • GorwayGlobal
    JayEnAar (@GorwayGlobal) reported

    Dear @EE Your website sucks. After logging in why on earth does it keep reverting to the opening page after every munu choice I make. All I wanted to do was to set up EU roaming (and be billed 2.72 per day) for ONE of the 3 SIMs on my account. Your website defeated me.

  • Wildster180774
    Leyton Wylde (@Wildster180774) reported from Erith, England

    @madebygoogle @EE when will there be a fix for the WiFi connection issues between the EE routers and certain Pixel phones. I have an 8pro and have constant disconnects and have to reset the WiFi all the time. No one seems to have a solution.

  • doomlooped
    Dan B (@doomlooped) reported

    @1pMobile @EE Hi. I've had zero network or mobile coverage over the past 3 days indoors. Previously had low 5G coverage for voice and calls.. Please can you investigate? BS20 0.

  • LoveBites_Brodz
    Brodzhausen🕷️💚 (@LoveBites_Brodz) reported

    I’ve only been a @EE broadband customer for a few more and we’ve had a few issues with our income through our fault of our own. I can’t even begin to put into words how unbelievably helpful and accommodating and they have been. Absolute top-notch customer service 👌

  • Hallmork
    Irene 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hallmork) reported

    @EE @nickduval My mum doesn't have a driving license and she has no intension of going on a plane anywhere. So I guess she will never have a EE contract either.

  • KLearn
    Karen Loughridge (@KLearn) reported

    @EE Customer service REACHING NEW DEPTHS today!!! Passed from Customer Service (CS) to Local store (Meadowhall) to franchise store (Rotherham) and back to CS - each telling me to speak to the next. Surely to goodness somebody owns a responsibility for something somewhere!

  • jamesandrew2201
    James-Andrew Smith (@jamesandrew2201) reported

    @EE I need payment extension but I cant ring help please

  • DMLYONDER
    DML (@DMLYONDER) reported

    @EE EE is placing vulnerable people's lives at risk we have had issues with our phone and Internet line keeps going down at night my mum has an emergency alarm for medical conditions and eevare failing her and putting her life at risk not fixing it