EE Outage Report in Newhaven, East Sussex, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Newhaven, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newhaven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Newhaven, East Sussex, England
The most recent EE outage reports came from the following cities: Eastbourne, Brighton, Hove, Lewes, Hassocks and Heathfield.
| City | Problem Type | Report Time |
|---|---|---|
 Eastbourne |
Phone | |
| Brighton |
Phone | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Brighton |
Internet | |
| Hove |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Keith King
(@diabeticguy) reported
from
Eastbourne, England
@EE instead of negotiating a good deal to keep me as a customer your staff spent the whole call slagging off competitors but they didn't want £50 upfront cost for the phone and was charging over £11 more a month for the plan. No thanks.
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Ana Aguilar-Corney
(@aguilarinterior) reported
from
Eastbourne, England
@EE I live in Meads Eastbourne Please tell me ASAP why I have no signal on either mobile number and yet when I go into town the signal is fine. I rely on these phones for business
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Murray Hecht
(@murray_hecht) reported
from
Brighton and Hove, England
@TraceyDeeBoss @bt_uk @EE @RosieDeeBoss @ConnieDeeBoss I used to be with EE. Now with giffgaff. No problems and they are cheap.
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Scott
(@stumpyduck77) reported
from
Ringmer, England
@EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.
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Moira Rose’s Bebé
(@lth0ms0n) reported
from
Brighton and Hove, England
@EE I know how to do that.. The capacity down here is shocking, any time there’s an influx of people the network stops - no excuse for it!
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GGphotography
(@GGphotoofficial) reported
from
Eastbourne, England
The rudest customer service @EE EASTBOURNE !!!!
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Jas Harris
(@jasharris69) reported
from
Brighton and Hove, England
@EE witnessing my wife trying to move from you. Appalling way to treat customers. All we need to do is either get a deal with you or move. Only taken three hours (last night & this morning). #wasteoftime
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Lou Yates
(@1louyates) reported
from
Hove, England
Ok! @EE ! You can’t just make u a number like £64 on landline calls without a detailed cost breakdown! I’ve not used my landline more this month so wtf!?
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Mrs Puddings & Pies
(@RosiePosieBTN) reported
from
Brighton and Hove, England
@EE had some fab customer services from Kiri in your retention team today 👌🏻
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Michael Williams
(@silent__type) reported
from
Brighton and Hove, England
@jaybn1 @EE @madelinemary I tried resetting the network settings and I think it’s better now.
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BethanyRose
(@beth_furnell) reported
from
Hailsham, England
Fed up of poo signal from @EE as a loyal customer for what feels like a thousand years, sorry to say I will be leaving at the end of my contract 😬
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JMN
(@So_Very_Tired) reported
from
Brighton and Hove, England
@EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.
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Stuart Eaves
(@StuartEaves1) reported
from
Hove, England
@EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.
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T e s s A g n e w
(@FitBits_) reported
from
Brighton and Hove, England
@jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?
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Moira Rose’s Bebé
(@lth0ms0n) reported
from
Brighton and Hove, England
Good luck getting a signal in Brighton on @EE this bank holiday weekend... 🙄
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Harry Askham
(@HJAHeatingLtd) reported
from
Willingdon, England
@EE Hi guys, just want to say a massive thank you to the brilliant service I received over the past 24 hours. Rang up yesterday for a new handset through my insurance, so simple and quick over the phone, already have my new handset and I called yesterday. Really impressed 👏🏻
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GGphotography
(@GGphotoofficial) reported
from
Hove, England
@EE Not great! Second day no signal
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Dexter Tempest
(@DexterTempest) reported
from
Brighton and Hove, England
@EE How do I top up someone else’s PAYG? Your website is infuriating and broken. The only link I can find is broken. This should be high up in search results but nothing
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BethanyRose
(@bethanyrosemoss) reported
from
Hailsham, England
@EE said issues are now driving me up the wall and considering cancelling my contract as im due to renew soon.
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Simon Rose
(@SimonOnAir) reported
from
Eastbourne, England
Appalling, rude service from @EE store. Also, my wife bought an iPhone from them outright last month and they have locked the phone even though not on contract. Told it will cost her to unlock. Sharp practice. I’ve used @ThreeUK for years. They’re consistently good!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Brady
(@AdsBrady) reported
@ee So on the 8th time of chasing, after you added a second line to my account instead of upgrading it - I’m told the resolution and refund was essentially invented by the last person in customer service I spoke to. Ridiculous.
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Kirsten Alexander
(@misskirsten187) reported
@EE I am trying to login to my account on your website on my Chromebook. I have entered the correct details and the main page appears. Then when I click to look at my account it says "You've successfully logged out". It did that a couple of days ago too. Why is it happening?
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𝔎𝔢𝔦𝔱𝔥 𝔚𝔦𝔩𝔰𝔬𝔫 #CovidIsNotOver
(@keith_wilson) reported
It turns out that @EE has only one roaming partner in Germany: O2. So if the O2 signal is poor, you don’t get any internet. So much for paying extra to ‘roam abroad’. 🤨
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Rachel James 🍓
(@moosemousse) reported
Was looking at upgrading my phone with @EE and it said to log in for better deals. As a new customer the phone I want is £45 a month with £50 up front for £10GB a month. As an upgrade it's £49 a month with £70 up front for £10GB a month. That's not better.
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Luce ✨
(@h0useplant) reported
@EE I’m having issues every other week since I upgraded my phone with you guys. My bill last month failed, when I rang to rectify it you told me it’d try again which it didn’t so I paid through the app, you then tried to charge me 2 more times for the same bill (1/2)
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Filmflammable
(@filmflammable) reported
@EE disappointing upgrade offers guys. Loyal customer since you started and you can't even match @iD_Mobile_UK sadly i think this means goodbye.
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Katie Baylis
(@BaylisKatie) reported
@EE Unfortunately not. Been treated really poorly by EE after ten years of loyal service. I have given up on contacting you directly due to the amount of times I've waited on hold and been disconnected.
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James
(@jameswolf_7) reported
@EE Reliable? You left me without data in Turkey and I had to call cust service that incorrectly told me no more data; I was eventually able to pay for and use more data the next day but you charged me over £100 for the call to cust services!!!
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Priya Mulji
(@PriyaMulji) reported
@O2 Hi, I was just talking to someone (think his name was Mohammed) about leaving @EE and moving to you. Any chance someone could call me as I’m having major issues with calls on my current network
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Jessica Whitcutt Fagan
(@JNMFagan) reported
@EE Same everywhere although not so bad today. Pls DM me