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EE outages and service status in Newhaven, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newhaven, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • 67% Phone (67%)
  • 17% Internet (17%)
  • 17% Wi-fi (17%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newhaven, England

The most recent EE outage reports came from the following cities: Eastbourne, Hove, and Brighton.

CityProblem TypeReport Time
Eastbourne Phone 12 days ago
Hove Phone 16 days ago
Eastbourne Phone 20 days ago
Brighton Wi-fi 22 days ago
Brighton Internet 25 days ago
Eastbourne Phone 27 days ago

Community Discussion

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EE Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • dyllan08
    Glen Battams© (@dyllan08) reported from Burgess Hill, England

    @EE please sort your new app out never had any problems with the old one I can’t gift data, the app keeps crashing it’s useless

  • RobertClayo1984
    Robert (@RobertClayo1984) reported from Piddinghoe, England

    @EE lovely conversations with your team i paid £120 on the 9th of and you “lost” my payment after making a complaint today it’s magically been found how can you lose a payment! My service is still restricted as I did not want to pay more miney for it a i didn’t know if it would

  • SimonOnAir
    Simon Rose (@SimonOnAir) reported from Eastbourne, England

    Appalling, rude service from @EE store. Also, my wife bought an iPhone from them outright last month and they have locked the phone even though not on contract. Told it will cost her to unlock. Sharp practice. I’ve used @ThreeUK for years. They’re consistently good!!!

  • HJAHeatingLtd
    Harry Askham (@HJAHeatingLtd) reported from Willingdon, England

    @EE Hi guys, just want to say a massive thank you to the brilliant service I received over the past 24 hours. Rang up yesterday for a new handset through my insurance, so simple and quick over the phone, already have my new handset and I called yesterday. Really impressed 👏🏻

  • rockinrebelstar
    Nicola Hilton (@rockinrebelstar) reported from Brighton and Hove, England

    @JPCooperMusic @bushnellbabe @EE @LatinoBrazilian @virginmedia I’ve got virgin media! Never any problems x

  • TrueSpiltMilk
    True Spilt Milk Designs (@TrueSpiltMilk) reported from Hove, England

    @EE Niether your website or customers service could help me gain access to my own bills. Appalling.

  • seafordroly
    roly (@seafordroly) reported from Eastbourne, England

    Terrible experience from @EE ordered a phone on the 13th of September and I'm still waiting for it to be dispatched grrr beginning to wish I hadn't signed up to a new contract now. 😢

  • lisasevern
    Lisa Severn 🏳️‍🌈 (@lisasevern) reported from Hove, England

    @EE why your fancy 5G so bloody slow? 😐

  • Preechy33
    Preech (@Preechy33) reported from Brighton and Hove, England

    Is @EE down? Had no 4g for a good 30mins now. Text come through ask to reset phone to sort data out. Done that. But since then it's been terrible 😔

  • carljokl
    Carl #Rejoin Centralist Jokl Esq. 🔶️ (@carljokl) reported from Brighton and Hove, England

    @EE I can't decide whether your speed and coverage in Brighton is poor or just struggling with peak tourist season. I guess I am spoiled by being based around Marylebone/Paddington with all 5 of the G's

  • murray_hecht
    Murray Hecht (@murray_hecht) reported from Brighton and Hove, England

    @TraceyDeeBoss @bt_uk @EE @RosieDeeBoss @ConnieDeeBoss I used to be with EE. Now with giffgaff. No problems and they are cheap.

  • diabeticguy
    Keith King (@diabeticguy) reported from Eastbourne, England

    @EE instead of negotiating a good deal to keep me as a customer your staff spent the whole call slagging off competitors but they didn't want £50 upfront cost for the phone and was charging over £11 more a month for the plan. No thanks.

  • GGphotoofficial
    GGphotography (@GGphotoofficial) reported from Eastbourne, England

    The rudest customer service @EE EASTBOURNE !!!!

  • gemmahentsch
    Gemma Hentsch (@gemmahentsch) reported from The City of Brighton and Hove, England

    First location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree

  • GrassHoppus
    Ellie Cole 🐆 (@GrassHoppus) reported from Brighton and Hove, England

    @EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off

  • gemmahentsch
    Gemma Hentsch (@gemmahentsch) reported from Brighton, England

    @EE @DelishCreative Sounds like you’re making excuses and wanting to get her off public so you stop being shamed for atrocious customer service.

  • peterboo
    💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    My first day off since before Xmas and I end up wasting part of it in a @EE store in #brighton where they obviously have staff training issues

  • peterboo
    💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider

  • 1louyates
    Lou Yates (@1louyates) reported from Hove, England

    Ok! @EE ! You can’t just make u a number like £64 on landline calls without a detailed cost breakdown! I’ve not used my landline more this month so wtf!?

  • jasharris69
    Jas Harris (@jasharris69) reported from Brighton and Hove, England

    @EE witnessing my wife trying to move from you. Appalling way to treat customers. All we need to do is either get a deal with you or move. Only taken three hours (last night & this morning). #wasteoftime

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KateGleeson1
    𝙺𝚊𝚝𝚎 𝙶𝚕𝚎𝚎𝚜𝚘𝚗 (@KateGleeson1) reported

    @EE hi, my mother is with you guys and you offered her another deal and she said yes, wanted to keep her old number but the sim you sent is a new number and we don’t know how to change it over. Can you help please? Thank you.

  • samebothsides
    clearaswater (@samebothsides) reported

    @EE Engineer between 1 -6pm stayed in for call they just cancelled 5.10pm shocking service

  • VHeselton
    Vicki Heselton (@VHeselton) reported

    @EE Thankyou but every time I try 150 it gets disconnected or states I’m not a customer which I am.

  • Davidaag1991
    D (@Davidaag1991) reported

    @EE any known issues with your BB in ML11? Nothing is working, lights on hub are suggesting everything is working and can’t run a test on the app.

  • NicDenso
    Not another one (@NicDenso) reported

    @MichelleBeckett I had a similar problem with @EE, they stuck to their terms and conditions like glue, I only had one request and that was they inform a senior person of the situation, I didn't even want them to concede, just be aware of the issue, they point blank refused. I've had 5 contracts with them for about 6 years now. As each one ends I'm going elsewhere on principle now.

  • dano1311
    🦉 Dan Oldfield 🦉 (@dano1311) reported

    @dcr_1999 @EE I had issue when I tried to change my kids contracts to sim only, tried online spend cap limit reached, went in store same, even though I was trying to spend less than currently was. Waiting to move them away from EE. Always a stress and hassle at upgrade time.

  • Notretsam
    Shaun Masterton (@Notretsam) reported

    @Ofcom Not surprised to see @EE having the most complaints. Their customer service is utterly atrocious. BT used to be brilliant; then EE appeared, and it's been horrendous ever since.

  • colnbrook1
    sunil bedi (@colnbrook1) reported

    @EE hi there - I am very very disappointed- I am in Prague and switched on data roaming for the day pass (total 4 days) and it has not worked - have followed all Instructions- switched phone on/off and no luck - it has caused nothing but problems….

  • sharnehawkins
    Sharne Hawkins (@sharnehawkins) reported

    @EE I left my airtime contract with you at the start of the year but I'm still paying my device. Due to issues with my bank account I missed my direct debit last month. I can't see anywhere on the app or website to pay it?

  • MsVespertilio
    Rach 🇪🇺 (@MsVespertilio) reported

    @EE kind of poor service the ONLY way to get help is via the chat service who haven’t actually solved an issue despite assuring me they had. You’re delivering expensive kit to a house I don’t own. Bravo!