EE outages and service status in Newhaven, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Newhaven, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Newhaven, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at EE
EE is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Newhaven, England
The most recent EE outage reports came from the following cities: Brighton, Eastbourne, and Hove.
| City | Problem Type | Report Time |
|---|---|---|
 Brighton
|
Internet | 16 days ago |
|
Eastbourne
|
Phone | 1 month ago |
|
Hove
|
Phone | 1 month ago |
|
Eastbourne
|
Phone | 2 months ago |
Community Discussion
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EE Issues Reports Near Newhaven, England
Latest outage, problems and issue reports in Newhaven and nearby locations:
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Scott (@stumpyduck77) reported from Ringmer, England@EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.
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Keith King (@diabeticguy) reported from Eastbourne, England@EE instead of negotiating a good deal to keep me as a customer your staff spent the whole call slagging off competitors but they didn't want £50 upfront cost for the phone and was charging over £11 more a month for the plan. No thanks.
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💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, EnglandMy first day off since before Xmas and I end up wasting part of it in a @EE store in #brighton where they obviously have staff training issues
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Moira Rose’s Bebé (@lth0ms0n) reported from Brighton and Hove, England@EE I know how to do that.. The capacity down here is shocking, any time there’s an influx of people the network stops - no excuse for it!
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Ellie Cole 🐆 (@GrassHoppus) reported from Brighton and Hove, England@EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off
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Michael Williams (@silent__type) reported from Brighton and Hove, England@jaybn1 @EE @madelinemary I tried resetting the network settings and I think it’s better now.
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Mrs Puddings & Pies (@RosiePosieBTN) reported from Brighton and Hove, England@EE had some fab customer services from Kiri in your retention team today 👌🏻
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True Spilt Milk Designs (@TrueSpiltMilk) reported from Hove, England@EE Niether your website or customers service could help me gain access to my own bills. Appalling.
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Murray Hecht (@murray_hecht) reported from Brighton and Hove, England@TraceyDeeBoss @bt_uk @EE @RosieDeeBoss @ConnieDeeBoss I used to be with EE. Now with giffgaff. No problems and they are cheap.
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JMN (@So_Very_Tired) reported from Brighton and Hove, England@EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.
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Lou Yates (@1louyates) reported from Hove, EnglandOk! @EE ! You can’t just make u a number like £64 on landline calls without a detailed cost breakdown! I’ve not used my landline more this month so wtf!?
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BethanyRose (@beth_furnell) reported from Hailsham, EnglandFed up of poo signal from @EE as a loyal customer for what feels like a thousand years, sorry to say I will be leaving at the end of my contract 😬
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BethanyRose (@bethanyrosemoss) reported from Hailsham, England@EE said issues are now driving me up the wall and considering cancelling my contract as im due to renew soon.
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Harry Askham (@HJAHeatingLtd) reported from Willingdon, England@EE Hi guys, just want to say a massive thank you to the brilliant service I received over the past 24 hours. Rang up yesterday for a new handset through my insurance, so simple and quick over the phone, already have my new handset and I called yesterday. Really impressed 👏🏻
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Simon Rose (@SimonOnAir) reported from Eastbourne, EnglandAppalling, rude service from @EE store. Also, my wife bought an iPhone from them outright last month and they have locked the phone even though not on contract. Told it will cost her to unlock. Sharp practice. I’ve used @ThreeUK for years. They’re consistently good!!!
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Gemma Hentsch (@gemmahentsch) reported from Brighton, England@EE @DelishCreative Sounds like you’re making excuses and wanting to get her off public so you stop being shamed for atrocious customer service.
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Preech (@Preechy33) reported from Brighton and Hove, EnglandIs @EE down? Had no 4g for a good 30mins now. Text come through ask to reset phone to sort data out. Done that. But since then it's been terrible 😔
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T e s s A g n e w (@FitBits_) reported from Brighton and Hove, England@jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?
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GGphotography (@GGphotoofficial) reported from Eastbourne, EnglandThe rudest customer service @EE EASTBOURNE !!!!
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Brandy_Man (@brandy_man) reported from Brighton and Hove, England@Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Chapman 💙 (@timchap) reported@Hepworthclare @EE Welcome to our faceless, dysfunctional, bot-laden society where proactive human customer service has been progressively replaced by tech driven customer dis-service!
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Grumpy_Arse (@Mr_Grumpy_Arse) reported@EE App doesn't work ... Why or how would I contact you through the App if it's not working? I'm not sitting on the phone to tell you your App is **** and needs fixing, I've just done that on here. Let me know when it's fixed!
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Rach 🇪🇺 (@MsVespertilio) reported@EE I’ve spent several hours on the phone to various people to ensure more equipment didn’t get sent. At 11.47 I was assured none would be sent. At 13.17 got a text to say it had been sent. The “best possible solution” is actually listening to customers. Complaints address please.
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In Oxford (@Oxford_Life) reported@anon_opin Yup, Oxford's 5G signal - or lack thereof - with so-called "best coverage" @EE is atrocious even going around the city centre!
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LeahGalaxy (@itsleahgalaxy) reported@EE how do I make a complaint? DPD have lost my new phone delivery. They confirmed it twice to me. Why is it taking so long to confirm this and send out my replacement phone? We’ve been with you for 20 years!
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Martin Elliker (@MartinElliker) reported@EE so now two weeks since my BT broadband was changed to the faster 1.6 mb option and since the 22nd of July - 2whole weeks ago all I have had is apology after apology as to why when transferring from BT to EE things still haven’t been set up correctly- now I have to wait another 5 working days - so another week for a service was promised would be up and running after midnight on 23rd July - absolutely appalling service from a provider who apparently has been voted the vast for the last 25 year what a pile of 💩
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Ian Murphy (@journoian) reportedHey @ee you send me a message to call 150 inside working hours because you can’t tell me my roaming minutes for an unlimited business account. When I try it tells me they are unavailable. Why tell me they are there 8am-8pm if they are not available. #fail
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Jean Morris (@jeannibea) reported@Hepworthclare @EE How dreadful. I'm with ee mobile for network & data only but since BT mobile moved to ee I’ve found Customer Service has dipped. I buy my phones from Apple outright & find it much more cost effective than having a mobile tied into an ee contract. Apple CS is superb. Good luck!
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AnnBeddow🇪🇺 lno DMs (@BeddowAnn) reported@Hepworthclare @EE I do hope you get some satisfaction soon Clare, the Worlds gone mad with all this technical stuff. Could you perhaps contact the Ombudsman? I hate the system we have to plough through just to get a civil answer to a problem these days. They call it progress I’d call it regress.
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Martin McConachie (@HamdonMart) reported@EE Had no service on my phone for 14 hours. Can't use live chat on website as you have to send me a code & I can't receive them. You suggest ringing 150 but I can't make calls. App isn't any good and just hits a dead end. Help! 😳