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EE outages and service status in Newhaven, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newhaven, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received May 5, 3:41 AM GMT+1.
  • 67% Phone (67%)
  • 33% Internet (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newhaven, England

The most recent EE outage reports came from the following cities: Brighton, Uckfield, and Hove.

CityProblem TypeReport Time
Brighton Phone 4 days ago
Uckfield Phone 9 days ago
Brighton Internet 25 days ago

Nearby cities with recent reports

Brighton

1 recent signals

4 days ago

Community Discussion

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EE Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • stumpyduck77
    Scott (@stumpyduck77) reported from Ringmer, England

    @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

  • diabeticguy
    Keith King (@diabeticguy) reported from Eastbourne, England

    @EE instead of negotiating a good deal to keep me as a customer your staff spent the whole call slagging off competitors but they didn't want £50 upfront cost for the phone and was charging over £11 more a month for the plan. No thanks.

  • HJAHeatingLtd
    Harry Askham (@HJAHeatingLtd) reported from Willingdon, England

    @EE Hi guys, just want to say a massive thank you to the brilliant service I received over the past 24 hours. Rang up yesterday for a new handset through my insurance, so simple and quick over the phone, already have my new handset and I called yesterday. Really impressed 👏🏻

  • silent__type
    Michael Williams (@silent__type) reported from Brighton and Hove, England

    @jaybn1 @EE @madelinemary I tried resetting the network settings and I think it’s better now.

  • carljokl
    Carl #Rejoin Centralist Jokl Esq. 🔶️ (@carljokl) reported from Brighton and Hove, England

    @EE I can't decide whether your speed and coverage in Brighton is poor or just struggling with peak tourist season. I guess I am spoiled by being based around Marylebone/Paddington with all 5 of the G's

  • SimonOnAir
    Simon Rose (@SimonOnAir) reported from Eastbourne, England

    Appalling, rude service from @EE store. Also, my wife bought an iPhone from them outright last month and they have locked the phone even though not on contract. Told it will cost her to unlock. Sharp practice. I’ve used @ThreeUK for years. They’re consistently good!!!

  • brandy_man
    Brandy_Man (@brandy_man) reported from Brighton and Hove, England

    @Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …

  • GGphotoofficial
    GGphotography (@GGphotoofficial) reported from Hove, England

    @EE Not great! Second day no signal

  • RobertClayo1984
    Robert (@RobertClayo1984) reported from Piddinghoe, England

    @EE lovely conversations with your team i paid £120 on the 9th of and you “lost” my payment after making a complaint today it’s magically been found how can you lose a payment! My service is still restricted as I did not want to pay more miney for it a i didn’t know if it would

  • peterboo
    💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    OMG @EE #brighton - the most incompetent service ever. Misleading information and complete inflexibility. After a wasted 45 mins I walked away. And now I’ll be walking away from EE as soon as I can. My recommendation - find another provider

  • FitBits_
    T e s s A g n e w (@FitBits_) reported from Brighton and Hove, England

    @jedi58 @Apple @EE Hmmm really ok. This is a stupid question then but I guess if I delete photos from my phone before transferring then that also deletes from my iCloud doesn’t it?

  • lth0ms0n
    Moira Rose’s Bebé (@lth0ms0n) reported from Brighton and Hove, England

    @EE I know how to do that.. The capacity down here is shocking, any time there’s an influx of people the network stops - no excuse for it!

  • gemmahentsch
    Gemma Hentsch (@gemmahentsch) reported from Brighton, England

    @EE @DelishCreative Sounds like you’re making excuses and wanting to get her off public so you stop being shamed for atrocious customer service.

  • DexterTempest
    Dexter Tempest (@DexterTempest) reported from Brighton and Hove, England

    @EE How do I top up someone else’s PAYG? Your website is infuriating and broken. The only link I can find is broken. This should be high up in search results but nothing

  • ben_nuttall_
    Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked

  • gemmahentsch
    Gemma Hentsch (@gemmahentsch) reported from The City of Brighton and Hove, England

    First location where @EE has let me down. Was at @LoadingBar in Brighton. (@ThreeUK wasn’t any better, its just EE failed on this square of the testing grid) #GemmaMobileHunt #NewMobileDataProvider #ReplaceThree

  • jasharris69
    Jas Harris (@jasharris69) reported from Brighton and Hove, England

    @EE witnessing my wife trying to move from you. Appalling way to treat customers. All we need to do is either get a deal with you or move. Only taken three hours (last night & this morning). #wasteoftime

  • TrueSpiltMilk
    True Spilt Milk Designs (@TrueSpiltMilk) reported from Hove, England

    @EE Niether your website or customers service could help me gain access to my own bills. Appalling.

  • GrassHoppus
    Ellie Cole 🐆 (@GrassHoppus) reported from Brighton and Hove, England

    @EE please can someone help my get my PAK code and the code to unlock my phone. Everytime I log into my ee it comes up with an error, and I can't call ee because my service has been cut off

  • StuartEaves1
    Stuart Eaves (@StuartEaves1) reported from Hove, England

    @EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • maria__zelenova
    Maria Zelenova (@maria__zelenova) reported

    Why it’s taking THIS long for @EE to contact @WeAreOpenreach and send an engineer to finish an installation job is beyond me. I’m (pessimistically at this point) asking for help to finally get this done so that we can have internet access in our home. Absolutely ridiculous.

  • Nicklo2k
    Handsome Nick (@Nicklo2k) reported

    @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving EE.

  • RealJKay
    Jon (@RealJKay) reported

    @EE I have reached out before and told it’s all fine and no issues. Something went wrong with the number port.

  • rachelbbridge
    Rachel Bridge (@rachelbbridge) reported

    @grantaddick100 @EE Those, and all the ones with a ‘higher than average’ call waiting time and then cut the phone off after a set time so you always end up at the back of the queue. Employ more people, pay them better, actually help your customers.

  • trickytrees12
    Thomas Payne (@trickytrees12) reported

    Never known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.

  • Dream_Sculptor
    John Martin Moore (@Dream_Sculptor) reported

    @EE I'm in Thailand and want to get my physical SIM from my old phone switched across to an eSIM on my new phone but the app has no one to contact and I can't call because my Thai SIM is data only. Can you help?

  • Alexanderforaye
    Alexander (@Alexanderforaye) reported

    @EE TV more expensive than the subscription channels. And you can’t Cancel for 24months! In brief I have EE TV. Have tried to reduce package to lowest, but tied in till end of 2027. £22 a month for; NowTV incl HBO and Netflix Basic. I realise is independently it cost 15.98

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE I don't understand why EE is assuming I live there already. Obviously, people will often want broadband installed before they actually move in. This surely can't be your policy? Surely they can't be that stupid??

  • Daylightfire
    J (@Daylightfire) reported

    outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

  • mared_williams5
    Mared Williams (@mared_williams5) reported

    @EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?