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EE outages and service status in Newhaven, England

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Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Newhaven, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Wi-fi.
  • 60% Phone (60%)
  • 20% Internet (20%)
  • 20% Wi-fi (20%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Newhaven, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Newhaven, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Newhaven, England

The most recent EE outage reports came from the following cities: Eastbourne, Hove, and Brighton.

CityProblem TypeReport Time
Eastbourne Phone 17 days ago
Hove Phone 21 days ago
Eastbourne Phone 25 days ago
Brighton Wi-fi 26 days ago
Brighton Internet 30 days ago
Eastbourne Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Newhaven, England

Latest outage, problems and issue reports in Newhaven and nearby locations:

  • peterboo
    💙 dougal’s blue cat 💙 (@peterboo) reported from Hove, England

    My first day off since before Xmas and I end up wasting part of it in a @EE store in #brighton where they obviously have staff training issues

  • So_Very_Tired
    JMN (@So_Very_Tired) reported from Brighton and Hove, England

    @EE Honestly, have started a chat three times... each time they've asked for bill pay dates I can only check in a website that glitches the chat box away when you do just that. Seriously, cut down on the Kevin bacon paychecks and sort the webpage out.

  • GGphotoofficial
    GGphotography (@GGphotoofficial) reported from Eastbourne, England

    The rudest customer service @EE EASTBOURNE !!!!

  • seafordroly
    roly (@seafordroly) reported from Eastbourne, England

    Terrible experience from @EE ordered a phone on the 13th of September and I'm still waiting for it to be dispatched grrr beginning to wish I hadn't signed up to a new contract now. 😢

  • ben_nuttall_
    Ben Nuttall 🏳️‍🌈🚗⚡️ (@ben_nuttall_) reported from Hove, England

    Wouldn’t it be good if Customer Service teams actually did what they told you they were doing… or if businesses had 100% transparency on their accounts, my @EE app for example wouldn’t it be good if I could see when you’ve just not done what I asked

  • stumpyduck77
    Scott (@stumpyduck77) reported from Ringmer, England

    @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

  • SimonOnAir
    Simon Rose (@SimonOnAir) reported from Eastbourne, England

    Appalling, rude service from @EE store. Also, my wife bought an iPhone from them outright last month and they have locked the phone even though not on contract. Told it will cost her to unlock. Sharp practice. I’ve used @ThreeUK for years. They’re consistently good!!!

  • lisasevern
    Lisa Severn 🏳️‍🌈 (@lisasevern) reported from Hove, England

    @EE why your fancy 5G so bloody slow? 😐

  • gemmahentsch
    Gemma Hentsch (@gemmahentsch) reported from Brighton, England

    @EE @DelishCreative Sounds like you’re making excuses and wanting to get her off public so you stop being shamed for atrocious customer service.

  • Heavy_WeaponX
    𝕁𝕒𝕔𝕠𝕓 ♋ (@Heavy_WeaponX) reported from Eastbourne, England

    @EE There was no service yesterday at all. Let alone 4G. Network was dead.

  • 1louyates
    Lou Yates (@1louyates) reported from Hove, England

    Ok! @EE ! You can’t just make u a number like £64 on landline calls without a detailed cost breakdown! I’ve not used my landline more this month so wtf!?

  • jasharris69
    Jas Harris (@jasharris69) reported from Brighton and Hove, England

    @EE witnessing my wife trying to move from you. Appalling way to treat customers. All we need to do is either get a deal with you or move. Only taken three hours (last night & this morning). #wasteoftime

  • dyllan08
    Glen Battams© (@dyllan08) reported from Burgess Hill, England

    @EE please sort your new app out never had any problems with the old one I can’t gift data, the app keeps crashing it’s useless

  • lth0ms0n
    Moira Rose’s Bebé (@lth0ms0n) reported from Brighton and Hove, England

    Good luck getting a signal in Brighton on @EE this bank holiday weekend... 🙄

  • RosiePosieBTN
    Mrs Puddings & Pies (@RosiePosieBTN) reported from Brighton and Hove, England

    @EE had some fab customer services from Kiri in your retention team today 👌🏻

  • seafordroly
    roly (@seafordroly) reported from Eastbourne, England

    @EE evening, is there an issue with the Samsung s21 ultra stock. I ordered mine last week and still haven't received it or any order update.

  • brandy_man
    Brandy_Man (@brandy_man) reported from Brighton and Hove, England

    @Dan586509 @EE Nope - they can’t even get 4G to work in the Paddington area & their customer service is the worst in the country (just google it) …

  • aguilarinterior
    Ana Aguilar-Corney (@aguilarinterior) reported from Eastbourne, England

    @EE I live in Meads Eastbourne Please tell me ASAP why I have no signal on either mobile number and yet when I go into town the signal is fine. I rely on these phones for business

  • StuartEaves1
    Stuart Eaves (@StuartEaves1) reported from Hove, England

    @EE just tried to order a phone through fonehouse,you said I passed then wanted more checks,tried to get all checks done before 7,when I was contacted at 5 to 7,they cancelled my order!never will look at using EE an d fonehouae ever again.

  • TrueSpiltMilk
    True Spilt Milk Designs (@TrueSpiltMilk) reported from Hove, England

    @EE Niether your website or customers service could help me gain access to my own bills. Appalling.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekAllan61
    Derek (@DerekAllan61) reported

    @EE Ordered a phone Saturday 11th, called customer service Monday 13th 60+ minutes on the phone, called to again Tuesday 14th again 60+ minutes informed to reorder the phone, called again today another 60+ to be informed you don't have the phone in stock RIDICULOUS SERVICE

  • _Loulabelle_
    Louise Mullins (@_Loulabelle_) reported

    @EE what's going on woth my mobile phone signal? Itd been really rubbish for days now.

  • PIXX3L5
    PIX (@PIXX3L5) reported

    @EE Leave me alone EE, 2hr calls every month trying to sort your issue out only to be passed to someone else having to explain multiple times. Hopefully with @Ofcom help I will be able to terminate my contract early without charge.

  • Lindsay_Brunt
    Lindsay Brunt (@Lindsay_Brunt) reported

    @EE the worst internet ever! WFH is difficult and when contact your service team constantly told ‘no issues’…. Can’t wait to leave your company! everything takes 10 times longer! #fail #awful #leave

  • AshleyNoyce1
    Ashley Noyce (@AshleyNoyce1) reported

    @EE gotta love EE's service. Took out a phone contract which was billed incorrectly, then spent an hour of my time trying to resolve for the other advisor to get the discount wrong. To add insult to injury, refused to refund the difference and said no point in making a complaint

  • RedSteppaJ
    MAN LIKE RED J (@RedSteppaJ) reported

    @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

  • GtiJazzBlue
    Paul Davis (@GtiJazzBlue) reported

    @EE Thanks but I can see on my phone that I only get 4G and 23Mbps my question is when will 5G be available? Or do I need to look at swapping providers as I'm out of contract. Been with you since the Orange analogue days - be sad to say bye but service/value is important to me.

  • Cool__kid2342
    Cool Kid2342 (@Cool__kid2342) reported

    @EE I'm not gonna give names or details cause i know they have a job to do, however your door to door sales people need in the spiel to say i'm not interested, as someone who doesnt mind a chat to these people, i feel bad for just closing the door on them.

  • GordonSMarino
    Gordon Marino (@GordonSMarino) reported

    Over two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.

  • marksy316
    Marks (@marksy316) reported

    @Simon_Whale @virginmedia Almost as bad as @EE having me wait 4 months to connect