EE outages and service status in Eastbourne, England

Problems in the last 24 hours in Eastbourne, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Eastbourne, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports Near Eastbourne, England

Latest outage, problems and issue reports in Eastbourne and nearby locations:

• 
  GGphotography (@GGphotoofficial) reported 9 minutes ago from Eastbourne, England

  The rudest customer service @EE EASTBOURNE !!!!

• 
  Grant Packham (@Grant_Packham) reported 10 minutes ago from Eastbourne, England

  @EE I've seemed to have lost all network, any info on why this has happened?

• 
  Simon Rose (@SimonOnAir) reported 10 minutes ago from Eastbourne, England

  Appalling, rude service from @EE store. Also, my wife bought an iPhone from them outright last month and they have locked the phone even though not on contract. Told it will cost her to unlock. Sharp practice. I’ve used @ThreeUK for years. They’re consistently good!!!

• 
  Scott (@stumpyduck77) reported 10 minutes ago from Ringmer, England

  @EE How do I report a broadband speed issue - phone lines appear to be closed. It’s currently at 10% of the maximum speed and 20% of the guaranteed minimum.

• 
  roly (@seafordroly) reported 15 minutes ago from Eastbourne, England

  Terrible experience from @EE ordered a phone on the 13th of September and I'm still waiting for it to be dispatched grrr beginning to wish I hadn't signed up to a new contract now. 😢

• 
  Deirdre Williams (@Deirdre03224751) reported 18 minutes ago from Bexhill-on-Sea, England

  @EE @BAFTA @GoogleUK No. Turned it off. Awful presenter.

• 
  roly (@seafordroly) reported 20 minutes ago from Eastbourne, England

  @EE evening, is there an issue with the Samsung s21 ultra stock. I ordered mine last week and still haven't received it or any order update.

• 
  Carl Lawrence (@CarlLawrence33) reported 23 minutes ago from Battle, England

  @EE I'm trying to add my number to my new account as I have just moved as keeps saying error in the app and the website, please help

• 
  Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported 28 minutes ago from Bexhill-on-Sea, England

  @Matt_H_UK @EE Not if you don't have a signal for a mobile. Use What'sApp but if wi-fi is down no What's App either.

• 
  Ana Aguilar-Corney (@aguilarinterior) reported 33 minutes ago from Eastbourne, England

  @EE I live in Meads Eastbourne Please tell me ASAP why I have no signal on either mobile number and yet when I go into town the signal is fine. I rely on these phones for business

• 
  BethanyRose (@beth_furnell) reported 33 minutes ago from Hailsham, England

  Fed up of poo signal from @EE as a loyal customer for what feels like a thousand years, sorry to say I will be leaving at the end of my contract 😬

• 
  Robert (@RobertClayo1984) reported 46 minutes ago from Piddinghoe, England

  @EE lovely conversations with your team i paid £120 on the 9th of and you “lost” my payment after making a complaint today it’s magically been found how can you lose a payment! My service is still restricted as I did not want to pay more miney for it a i didn’t know if it would

• 
  BethanyRose (@bethanyrosemoss) reported 48 minutes ago from Hailsham, England

  @EE said issues are now driving me up the wall and considering cancelling my contract as im due to renew soon.

• 
  𝕁𝕒𝕔𝕠𝕓 ♋ (@Heavy_WeaponX) reported 48 minutes ago from Eastbourne, England

  @EE There was no service yesterday at all. Let alone 4G. Network was dead.

• 
  Keith King (@diabeticguy) reported 49 minutes ago from Eastbourne, England

  @EE instead of negotiating a good deal to keep me as a customer your staff spent the whole call slagging off competitors but they didn't want £50 upfront cost for the phone and was charging over £11 more a month for the plan. No thanks.

• 
  Fiona Jack (@fiona_j_7) reported 53 minutes ago from Bexhill-on-Sea, England

  @EE is your my account down?

• 
  Harry Askham (@HJAHeatingLtd) reported 59 minutes ago from Willingdon, England

  @EE Hi guys, just want to say a massive thank you to the brilliant service I received over the past 24 hours. Rang up yesterday for a new handset through my insurance, so simple and quick over the phone, already have my new handset and I called yesterday. Really impressed 👏🏻

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Micky Jones (@MickyJones_) reported 4 minutes ago

  @OnSamps @EE Jeez look at all the scam accounts you attracted lol. They are all reading off the same script, the least they can do is admit there's a problem

• 
  Debbie Kirby (@DebbieK88257137) reported 4 minutes ago

  @EE your custom service is woeful. I'm very disappointed

• 
  TankMatt and 452 other people (@tank_matt) reported 6 minutes ago

  @EE I will put it here. I can’t call and get told to use the relay app because what don’t work due to the issue Im having

• 
  Neil Davis (@neiltheshaker) reported 6 minutes ago

  @EE I’ve bought a product from you and you expect me to chase you for an update? Wow when I eventually receive it it’ll be coming straight back to you! Absolutely pathetic customer service…

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 8 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  U (@vertop5248) reported 12 minutes ago

  @EE WHAT IS GOING ON WITH MY ******* REPLACEMENT SIM CARD!!!!! IVE TIED TWO DIFFERENT PHONES AND ITS NOT ******* WORKING. IM TRYING TO LOGIN TO MY SCCOUNT JUDT TO ******* TO TO SOMEBODY AND IT WANTS TO SEND S ******* CODE TO MY NUMBER I CANT SCCESS!!!!

• 
  gillian mary (@gillianwyatt601) reported 14 minutes ago from Quainton, England

  @EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 15 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Boonana (@Boonana2704) reported 16 minutes ago

  @EE I have spoken to samsung regarding getting some galaxy buds repaired and they directed me to yourselves. Can I DM you regarding my issue and get a quote please?

• 
  AFCdonnilad (@afcdonnilad) reported 18 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2