EE Outage Report in Banstead, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Banstead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Banstead, Surrey, England
The most recent EE outage reports came from the following cities: London, Croydon, Southwark, Lewisham, Mitcham, Wandsworth, Fulham, Sutton, Hampton, Carshalton, Kingston upon Thames, Blackheath, Epsom, Dorking and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
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Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
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eugenie arrowsmith
(@eugeniearrow) reported
from
Hammersmith, England
@EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish
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Theo
(@cfcc76670af1430) reported
from
Croydon, England
@EE don't show no loyalty or appreciation to its customers, been with you guys for how many years now no issues with DD yet you can't honour a price for a Galaxy Watch, shocking. When I upgrade I'll be drastically reducing my price plan, cheers smh
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
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KINGDARKBERRY
(@Darkberry87) reported
from
Croydon, England
Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE been with you just over a year and had two price hikes. At what point can I leave your network as I didn’t sign up to such a big hike in just over a year. I guess we are paying for your 5G
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2
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Jacksneddon
(@jacksneddon_0) reported
from
Wandsworth, England
Hey @EE I wonder if you could help me my 4g on my Samsung s8 does not seem to connect properly when I use it is there a way to fix this issue
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Keyth
(@kdrickards) reported
from
Camberwell, England
@EE Yes but you have increased it TWICE for me then insult us by saying you are introducing free Apple Music etc for NEW customers. I was with @VodafoneUK for many years and wanted to try you out but the network is a mare to be honest. Constantly something.
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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Stuart Ions
(@Stueypot) reported
from
Croydon, England
@EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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victoria reader
(@reader_victoria) reported
@EE I had tried to place order but did all and took the money but didn’t provide me with order number or anything do not know if it’s gone through or not or what’s happening can you cancel please ans have money back
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Bomber1963
(@Bomber19631) reported
@EE Spoke to a lady Saturday who was going to come back to before the end of her shift and didn't . Monday called again some problem this time a guy said he would definitely come back and didn't. Both UK based . You must have the most useless people employed . #usless #wastoftime
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eric williams
(@mrericgwilliams) reported
@EE I was able to access via ee website, there was upgrade if the MyEE app today but did not fix the issue
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Ian Garty
(@Iangarty) reported
@EE please can someone contact me about an issue trying to upgrade.
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Lewis
(@LewisMJ92) reported
@EE any issues reported in Swansea area? My texts won't send to any one bit phonecards in no out are fine.
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Clive Longbottom
(@clivel_98) reported
.@EE on 14th Sept, EE phoned me and offered me a better deal and promised a new 5G SIM by next day delivery. Here we are, 2 weeks on, and despite multiple emails to the guy who said he would help, nothing. Can you sort things out?
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Phil
(@PhilipRawlings4) reported
@EE I’ve been cut off 4 times whilst trying to upgrade! each time the customer “helper” tries to give me a better deal than 1st offered but can never match it. Now I’m on hold for over 30mins! This is not what I call customer help! I know the name of the 1st helper. Then help me
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Caroline S
(@RedFromTheCarse) reported
@EE any known issues with broadband in PH2 7QP area? my internet has gone down
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Pammykg
(@PammyKG) reported
@EE must be one of the worst mobile phone providers for loyal customers. Been with them over 20 yrs and offer me the same “deal” as new customers, might be time to move.
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Sarah Ross
(@pinklovinlass) reported
@EE @purrmaidx Literally have same issue and can’t get on the site. Rang 3 times on hold and keep been cut off!!!