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EE Outage Report in Banstead, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Banstead, Surrey, England 12/06/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent EE outage reports came from the following cities: London, Hounslow, Southwark, Croydon, Wandsworth, Hammersmith, Redhill, Coulsdon, Purley, Beckenham, Caterham, Bromley, Twickenham, Brentford and Reigate.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHounslow Phone
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Camberwell, England

    From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

  • dazzgedd73 dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE can you confirm why we have no signal in our area today TW16

  • samgwentucker Sam Tucker (@samgwentucker) reported from Lambeth, England

    Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • wanderlaurst lauren (@wanderlaurst) reported from Wandsworth, England

    @ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • TheChauffeur_ Oh Fuffuxake! (@TheChauffeur_) reported from Richmond, England

    Dear @VodafoneUK As you haven't bothered giving me the service I'm paying for, I was wondering, do you have the number for @EE?

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

  • HrHJamesKnight OnlyGayWorthKnowing (@HrHJamesKnight) reported from Spelthorne District, England

    @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • JimmyEllison15 Jimmy Ellison (@JimmyEllison15) reported from London, England

    @EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?

  • VixSeaman Lady Vix Seaxman (@VixSeaman) reported from Richmond, England

    Hello @EE what's happened to the 4g in Twickenham? I waited all morning for my GP to call me on the phone and when she finally did. Twice the connection was so bad she couldn't hear me answer so hung up! My data has been slow all morning🤬

  • Streethats Deborah Brown 🇪🇺 (@Streethats) reported from Hammersmith, England

    @EE morning... can't login to my account... any issues?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahmufc93 Sarah (@sarahmufc93) reported

    I’ve been on customer support with @EE half the day and not got it sorted but can anyone recommend a signal booster for my house? My phone is fine but I literally can’t make calls in the house (yes I’ve done wifi calling and all that).

  • Jakeloweyeah Jake (@Jakeloweyeah) reported

    @EE is there a problem with 4G/5G in Chesterfield?? I’ve only had 3G for a few days now

  • iskatealice kate alice. (@iskatealice) reported

    @EE Hi Ashleigh, I’ve been on WiFi most of today actually but from what I could tell it was better than yesterday. I think there was a problem in the area! Thanks for checking in

  • charleigh_gee Char-a-lot (@charleigh_gee) reported

    Word on my street is that we will be compensated for the loss of service? @VodafoneUK…….I also heard that @EE provide a faster and more reliable service!!

  • coz_dog coz dog (@coz_dog) reported

    @EE is there a problem with broadband in Cheshire West area? My speeds are terrible. Tried rebooting the router but its still no better.

  • Top_Gooner68 keith (@Top_Gooner68) reported

    @EE Spoke to an agent this morning very poor customer service

  • SportsFanFred9 Fred (@SportsFanFred9) reported

    @EE No thanks, I’ll just cancel my contract and go to a decent provider that isn’t a complete bag of **** 👍🏼 upped prices, worse service. EE is a complete joke of a company. You’re a multi billion pound company and you’re making your customers take the hit. Get in the bin

  • PKMNTrainerEevs PKMN Trainer Keiron (@PKMNTrainerEevs) reported

    @EE Been having bad connections recently Cuts out randomly multiple times In LE12 area

  • amy_amos2704 Amy Louise Grant (@amy_amos2704) reported

    @EE my phone is not working abroad unless I’ve got wifi.. roaming is turned on! Help..!!

  • eamonn61 Eamonn🇯🇵 (@eamonn61) reported

    @ee what a shower of Robbing Bar-stewards put a service on phone contract that you never asked for or offered you. take money out your account for a service your getting elsewhere and offer you 33% and it’s my fault for not checking monthly bill for phones line by line