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EE Outage Report in Banstead, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Banstead, Surrey, England 12/08/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Southwark, Croydon, Byfleet, Hounslow, Wandsworth, Redhill, Coulsdon, Purley, Beckenham, Caterham, Bromley, Twickenham and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Phone
United KingdomLondon Internet
United KingdomSouthwark Wi-fi
United KingdomSouthwark Internet
United KingdomCroydon Internet
United KingdomLondon Total Blackout

Community Discussion

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EE Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @gempopmoo I’ve now got an unlimited mobile data package with @EE On my mobile I don’t need the above service any more glad to be rid of them just awaiting a envelope so I can send equipment back. B.

  • MontyWanty John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE Yes disgraceful treatment from your customer service. I have been with you since T-Mobile. Please contact me

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing

  • issavibe95 Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • EwanJStevenson Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • slowalloon Paul Harris (@slowalloon) reported from Hounslow, England

    @EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • Damien93 Damien (@Damien93) reported from Richmond, England

    @EE my signal is awful today, whats going on?

  • TschesyaT Anna Trela (@TschesyaT) reported from Camberwell, England

    @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GinaBush1 Gina Lina (@GinaBush1) reported

    @EE hi what’s going on with your service? It keeps cutting in and out and was on 3G for awhile and really needed the Internet at that moment in time. Thanks!

  • MrBlitzed Glen Arnold 🇬🇧🇬🇷🎹🎶🎵 (@MrBlitzed) reported

    @Undead_Roach @virginmedia @EE Hear hear! I'm on a 'supposed' 350 contract, but nine times out of ten my EE data leaves the Virgin service for dead! Oh, and my service is currently down too...

  • RowbiRocks Rowbi (@RowbiRocks) reported

    @SteveDrums2 @EE Hi Steve. There are several factors to consider. Your WiFi connectivity to your router - but let’s assume that’s ok for now (or try the previous test with a cat 5e network cable if you have a spare network socket on your router). Typically MB/s download speeds are affected 1/2

  • TH3_CH0SEN_1 nathan (@TH3_CH0SEN_1) reported

    @EE hi. Can I leave my contract early if not getting the service I paid for without any charge?

  • naimc93 Naim (@naimc93) reported

    @EE Data over the past couple months has just been terrible. Not sure what happened but now I'm struggling to get 4G in places I had no issue with before, most notably my own home. Upgrade is due soon, I really don't want a reason to jump ship.

  • _MoMars Mahad (@_MoMars) reported

    @ndoteverything @VodafoneUK @EE Might have to be EE 🤝. Vodafone 5g coverage where I live is letting me down.

  • veronarghx Vero (@veronarghx) reported

    TRYING TO GET MY PHONE UNLOCKED BUT I CANT SEEM TO ACCESS LIVE CHAT @EE help pls

  • PGiddins Patrick Giddins (@PGiddins) reported

    @EE is there an issue in Greater Manchester area today? My download speed has been less than ok compared to what I normally get? My wife and brother have said the same thing (both on EE)

  • jerrylad Jerry Allen (@jerrylad) reported

    @EE Hi Rach, we have had poor/flaky signal strength for years. I've had to complain directly to EE several times and have been told the following more than once: "we are covered by only one mast & this mast is in bottom 10% for performance in UK".

  • FUZZBUZZCOREE Coree (@FUZZBUZZCOREE) reported

    @EE So my Contract ended last week, prior to this I asked to be Contacted to remain a loyal customer, but unfortunately no customer service from yourselves...need a deal to stay.