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EE Outage Report in Banstead, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Banstead, Surrey, England 12/04/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent EE outage reports came from the following cities: London, Hounslow, Southwark, Croydon, Wandsworth, Hammersmith, Redhill, Coulsdon, Purley, Beckenham, Caterham, Bromley, Twickenham, Brentford and Reigate.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon Phone
United KingdomSouthwark Phone
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only, but EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my permission, without my consent. EE causes me a lot of trouble

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @EE @RitaOra not a great look for your brand....jus’ sayin’ (also what’s with the really terrible graphics? That alone...🙄)

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE When I phoned EE, I was told they need 3 days to fix the problem; pathetic

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched from 3 to EE sim only. EE made a complete mess of the deal. EE changed my mobile phone number without my knowledge, without my consent, without my permission. They caused me a lot of trouble. I called them and was told they need 3 days to fix the blunder; pathetic

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported from Bromley, England

    @EE I have sent a message regarding ongoing service failures please contact me regarding my business contract. TODAY

  • Mohamed87268245 Mohamed Mahdi (@Mohamed87268245) reported from Brentford, England

    @EE I switched to EE sim only. EE made a complete mess out of a simple transaction. EE changed my mobile phone number without my knowledge, without my consent, without my permission. EE caused me a lot of trouble

  • jon_turner276 Jon Turner (@jon_turner276) reported from Whyteleafe, England

    @EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??

  • MrNickSwan Nick Swan (@MrNickSwan) reported from Richmond, England

    @EE Hi, you just cancelled my Visual VM after new sim.I have deleted the text but I got a message to contact my voicemail at this number right afterwards 0982 652 3214.A recorded message said this will cost you £6, I hung up. can I cancel the charges? Can’t get thru on phone/chat

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE are there any outages or problems in Bromley? Internet down and has been most of the day.

  • Laura_Rads Laura 🐐 (@Laura_Rads) reported from Wandsworth, England

    @sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad

  • adebradley Adrian Bradley (@adebradley) reported from Croydon, England

    @pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, any idea when the network issues in SW4 will be fixed? Thanks

  • Jamiecdixon Jamie Chapman Dixon (@Jamiecdixon) reported from Spelthorne District, England

    @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

  • jimmyb01 Jimmy (@jimmyb01) reported from Merton, England

    @EE is MyEE down? Can’t log in on app or website

  • MontyWanty John Want (@MontyWanty) reported from Spelthorne District, England

    Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

  • issavibe95 Sholeve Davies 🇸🇱 (@issavibe95) reported from Croydon, England

    @EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE

  • warrenmcgrath1 Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • WhitebreadDanny Danny Whitebread (@WhitebreadDanny) reported from Camberwell, England

    .@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Reggie_jst96 Chris Hart (@Reggie_jst96) reported

    @EE how the hell use call yourself the best network I don’t know cause without fail every time I run out of data an need to transfer it over from my dads account to mine the apps always down an so is the site for maintenance ffs every time tho

  • envyas94 N (@envyas94) reported

    @EE hey, please help. I’ve been overcharged on my bill by £20. This is the second time it’s happened. You keep saying it’s because of a phone call I made but when I called your helpline I was told calls to that number would be free…

  • lelbowmaths SteveO 💙🗽 (@lelbowmaths) reported

    @EE Just received a text from you offering me 10% off while out of contract. 5 minutes after upgrading. Talk about bad timing.

  • immyzs Imran (@immyzs) reported

    @EE I am still waiting for my complaints being investigated and a promised call back since Monday... your customer service is outrageous.

  • Wystwice Wys (@Wystwice) reported

    @EE internet has gone out at least 5 times in the past 12 hours. The outages range from a few seconds to a few minutes and it’s definitely not an issue with connection to the router as I have Ethernet and wifi devices going down at the same time

  • kimology2k16 Kimology Sports (@kimology2k16) reported

    @EE the worst company to deal with 🙄

  • turbovaper Turbovaper (@turbovaper) reported

    @EE Only reason I am asking as they aren't overly tech savvy where as I work in IT support

  • PuffyBooks PuffyBooks 🖤 (@PuffyBooks) reported

    @Vhero @EE I spoke to a person at ee yesterday morning, they told me I will get 5gb on top of the standard min of 1gb because of being a broadband customer... My account got updated today. Still says 1gb in my ee account. I really am not trusting it right now.

  • FarsleyMemories Liesl (@FarsleyMemories) reported

    @EE My 83 year old Mum has had a contract for years. Her phone has locked which has never happened before, Bridlington branch wouldn’t help and she has now had to pay £30 elsewhere to get her phone unlocked

  • kemp889 Chris Kemp (@kemp889) reported

    @EE can anybody help me please need some assistance