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EE Outage Report in Banstead, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Banstead, Surrey, England 12/09/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent EE outage reports came from the following cities: Croydon, Hammersmith, London, Reigate, Cobham, Caterham, Southwark, Byfleet, Hounslow, Wandsworth, Redhill, Coulsdon, Purley, Beckenham and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon E-mail
United KingdomReigate Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • robinhamilton77 I am Robin (@robinhamilton77) reported from Esher, England

    @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).

  • xchezzacx Cheryl Cavanagh (@xchezzacx) reported from Wandsworth, England

    Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • JamesGillComedy James Gill (@JamesGillComedy) reported from Bromley, England

    Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

  • TaniaTells Tania Hinds (@TaniaTells) reported from Lambeth, England

    @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • sandy118118 S@NDY🙋‍♀️ (@sandy118118) reported from Croydon, England

    @EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?

  • mmuehlberger Markus Mühlberger (@mmuehlberger) reported from London, England

    @ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    How do @sky and @EE both claim to be network of the year?

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

  • samgwentucker Sam Tucker (@samgwentucker) reported from Lambeth, England

    Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Eltham, England

    @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

  • jamesCgreen93 James C Green (@jamesCgreen93) reported from Kingston upon Thames, England

    @EE very disappointed with your customer service, and to find out you have still been charging me after I requested my contract to be cancelled

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • simonshenton simonshenton (@simonshenton) reported

    @EE yet again no signal or service this time for seven days. You apologise and suggest I use WiFi? What if that’s not an option? I’m really disgusted that in total I will have had little to no service for 10 days. The UKs most reliable network?! Hogwash!

  • AuntieP1888 Pauline Ross (@AuntieP1888) reported from Glasgow, Scotland

    @EE Any service problems in Glasgow G34? I’ve had no service all morning 🤔

  • WarningZ_iOSApp Shawn Marston (@WarningZ_iOSApp) reported

    @EE Roaming not working. How can I check/change when I am ALREADY abroad?

  • jesscrammondxo Jess ❄️ (@jesscrammondxo) reported

    @OwKxy7 @EE Yeah I’m with 3 for my sim only which isn’t bad at all, but yeah have a look at the option, I reckon you’d get the new phone for about £30 a month and the sim only is only £15 a month

  • Miss_Toppin Miss Toppin (@Miss_Toppin) reported

    Dear @EE You are actually ***************. Are you turning the internet off during the day? It has literally just switched off at 8.30am How can it be working fine all evening and then just cut out? This is as dodgy af. Until I got Wi-Fi from you I thought you were amazing.

  • dannyttt2011 Danny (@dannyttt2011) reported

    @EE Yes it has, you can see on my account all the notes. I’ve been credited twice but now apparently it’s ok to charge a customer full price for a broken service

  • AntRGreen Anthony Green (@AntRGreen) reported

    @EE I’ve been in 3 different parts of the country over the last week where there have been EE network issues that have made my phone unusable. How do I request some sort of refund/compensation for this outage? Currently in central London where the 5G isn’t working! (W2 1BL)

  • simonshenton simonshenton (@simonshenton) reported

    @EE now consider you upgrading, accepting that you have to go without service in your local area. It’s only Monday to Friday in office hours sir…..no problems @EE I will just put my life to out of office hours. They don’t compensate or care either!

  • silvercue silvercue (@silvercue) reported

    @England @EE Rashford. He was poor most of first half, so much better on the right. Second half he was the standout

  • ErcgyyyyY Ercgyyy (@ErcgyyyyY) reported

    @EE Please help me. You are not living up to the standards which you advertise (The UK’s most reliable network) this has not been the case for me and I am unable to make calls without problems and at times I’m unable to make calls altogether I want to leave but you won’t let me