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EE Outage Report in Banstead, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Banstead, Surrey, England 11/29/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent EE outage reports came from the following cities: London, Hammersmith, Redhill, Coulsdon, Croydon, Hounslow, Wandsworth, Southwark, Purley, Beckenham, Caterham, Bromley, Twickenham, Brentford and Reigate.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • niallmcdougall Niall McDougall (@niallmcdougall) reported from Lambeth, England

    @ScottWestron @EE I have the same level of customer service satisfaction with @firstdirect 😀

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @CairoMcF @EE They're getting on my damn nerves

  • Bjmcardle Barry mcardle (@Bjmcardle) reported from Wandsworth, England

    @EE Great Customer service from these guys. Very prompt response

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Brentford, England

    @TerrySpringer19 @EE My own personal phone and Sim cards. Still down.

  • cookie_985_ Paul Hooray Forrester (@cookie_985_) reported from Richmond, England

    Anyone else on @EE having problems with the network

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • GaryMcAllister Gary McAllister (@GaryMcAllister) reported from Camberwell, England

    Coverage a London Bridge is awful... @EE

  • kelkelly74 kelly b (@kelkelly74) reported from Eltham, England

    Is there a problem with @EE Can’t make calls and no sound on ft except a rustling sound

  • vladyhell Vladimir Sivc (@vladyhell) reported from Lambeth, England

    @EE Lol! I've tried everything including switching it on and off. Apparently it's a service fault in the local area :(

  • rebirthoftee Tianna, the Writer 🌺 (@rebirthoftee) reported from Brentford, England

    @EE back on their bullshit again, I see. Instead of texting all of their customers to warn them theres a network issue that they've known about for over an hour they're responding to a select few on social media.

  • gooey89 Sameer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@gooey89) reported from Richmond, England

    @EE any chance you guys can get your service working again. Currently have no network at all. I assume that you wont be compensating customers that cant use a service they pay for.....

  • being_h_u_m_a_n 𝕆𝕞𝕒𝕣 (@being_h_u_m_a_n) reported from Eltham, England

    @EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞

  • mo55541011 Lewis Morgan (@mo55541011) reported from Croydon, England

    @EE phone not working AGAIN 3rd time since march this is unacceptable

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @EE I do use Apple Music but never via my phone bill. I pay for it separately and always have done.

  • vladyhell Vladimir Sivc (@vladyhell) reported from Wandsworth, England

    @EE broadband is down for me again in London, this is again a regular occurrance for me

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • damokins82 Damian Kinsella (@damokins82) reported from Hounslow, England

    Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!

  • eggwhisk Simon ~ 📱👔📹 (@eggwhisk) reported from Camberwell, England

    @dtyates @Qualcomm @OnePlus_UK @oneplus @EE No thou dost noth. I'm bad at this. 😜

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jctiree John (@jctiree) reported

    @EE Hi, I took a mobile broadband dongal out with you in November for a new house im building, been complication and no power in yet and maybe months before there is, so unable to use the broadband, can you tell me why under these circumstances I can’t cancel my contract please?

  • Breadmaker6 Breadmaker6 (@Breadmaker6) reported

    @novahob @O2 Have same issues with @EE I'm ready for an upgrade. But anything I agree today will be subject to a price increase. So not going to bother. Will leave to another provider on a SIM only basis and then buy phones direct from manufacturers. No support for loyalty anymore it seems.

  • Ellie_11 Lorna (@Ellie_11) reported

    @EE I resolved it yesterday but thank you for getting back to me. I was really disappointed that there was obviously a major issue with EE 4G network yesterday evening but no communication at all, either on Twitter or on the status page.

  • MrsMummyBrown Emma Brown (@MrsMummyBrown) reported

    @EE I think it’s apparent that the issue was not in an isolated location. Has there been any statement from EE as to what the issue is/was? Being unable to accept calls left vulnerable relatives unable to reach me last night.

  • FriskyDJ FriskyDJ (@FriskyDJ) reported

    👀 14.4% increase on @EE, time to move network

  • AlexTheGuiri Alex the Guiri (@AlexTheGuiri) reported

    @JamesAHogg2 @EE PlusNet use the EE network if coverage is the issue.

  • JagoDavies Jago Davies (@JagoDavies) reported

    @EE Have reported issues in my area (DY8 4XJ & DY8 3QF) - no 4G or 5G - only 3G but no internet at all? Have reset my network settings (iP14 Pro Max) & my dad having issues (S22+) so not limited me. Can you advise?

  • Befuddled13 Befuddled (@Befuddled13) reported

    Urgh, @EE are so bad at contact and customer support! For a service that claims to be the "best service for clients and their digital lives"- but have no facility to online chat!? Very forward thinking!!

  • lee_evo1 Ell Emm (@lee_evo1) reported

    @EE @MartinSLewis is it true that we can cancel our phone contracts within 30 days of the notice to up phone contracts prices?

  • mrvealed Darren Veale (@mrvealed) reported

    @EE No but have a regularly bad signal so will be cancelling next week.