EE

EE Outage Report in Banstead, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Banstead, Surrey, England 12/09/2025 10:00

December 09: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent EE outage reports came from the following cities: London, Croydon, Reigate, Cobham, Caterham, Hammersmith, Southwark, Byfleet, Hounslow, Wandsworth, Redhill, Coulsdon, Purley, Beckenham and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon E-mail
United KingdomReigate Internet
United KingdomLondon Internet
United KingdomCobham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • anit3 Anit (@anit3) reported from Brentford, England

    Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

  • markjg65 mark garratt (@markjg65) reported from Camberwell, England

    @EE the mobile signal is very poor and sometimes non existent in SE24 currently

  • abikatldn Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • Felicia_Thandie Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HanaStev Hannah Stevenson 🏳️‍🌈 (@HanaStev) reported

    @EE had a call from 01915161643 claiming to be EE and giving me a deal for being a loyal customer. I explained I never calls from numbers I don't know and wouldn't go any further. Is this a scam? It seems so.

  • jezebeljinx 🌵🕸jezebel jinx☔💀 (@jezebeljinx) reported

    @EE Up Up Down Down Left Right Left Right B A Start 🏡 #GamingUnleashed

  • StuartFletcher_ Stuart Fletcher (@StuartFletcher_) reported

    Anyone on @EE should come together and sue them for their latest advert being so misleading I can’t get signal in my back garden, yet some bloke up a mountain can get a close shave off a robot arm from a bloke in a barbers via the EE network... What a load of bollocks

  • UltraZippy Dan 〓〓 (@UltraZippy) reported

    @paulchowdhry @EE Three do an unlimited data for £20pm first six months half price. Been with them for years, one of the first to do roaming without stupid overcharging like all the others who eventually caught up.

  • yrubswed asum izak (@yrubswed) reported

    @morvenplace @paulchowdhry @EE Get a satellite phone service

  • JT228641513 JT2 (@JT228641513) reported

    @EE For the last 3 days I have had periods of no service happening at random throughout the day postcode TQ1 (Torquay) have been with EE via my provider (1p mobile) for 2yrs with no problem. Is this my phone or EE outage?

  • loumorcom Louise (@loumorcom) reported

    @EE Nope. Second time this has now happened. The company is Enjoy, I don’t need help setting it up, I just want it delivered ASAP please!

  • FiFibelle1231 Fiona McHale (@FiFibelle1231) reported

    @EE Oh and her first day back from maternity leave you'd never know!!

  • broken_remote Broken Remote (@broken_remote) reported

    @paulchowdhry @EE Never had an issue with @giffgaff and it's pretty much impossible to be overcharged if you get a 'goodybag'

  • LeonM_Johnson Leon Martin (@LeonM_Johnson) reported

    @EE Yes I have, I have never really had issues, but for the past 2 weeks I keep struggling with it dropping in and out.