EE

EE Outage Report in Banstead, Surrey, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Banstead, Surrey, England 12/08/2025 14:35

December 08: Problems at EE

EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent EE outage reports came from the following cities: London, Cobham, Croydon, Caterham, Hammersmith, Southwark, Byfleet, Hounslow, Wandsworth, Redhill, Coulsdon, Purley, Beckenham, Bromley and Twickenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCobham Wi-fi
United KingdomCroydon E-mail
United KingdomCaterham E-mail
United KingdomHammersmith Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • MissCharlesV CharlieH 💙 (@MissCharlesV) reported from Merton, England

    Hi @EE I’m a customer but won’t be if you become involved with #GBNews

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • thebrownmayn Walee (@thebrownmayn) reported from Merton, England

    @EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

  • tamara_mbz tamara m (@tamara_mbz) reported from Hammersmith, England

    Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • rainbowfreak_x Bridge🌼 (@rainbowfreak_x) reported from Hounslow, England

    @EE are your app and website down? Can’t log onto either

  • linziehunter Linzie Hunter (@linziehunter) reported from Camberwell, England

    @I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐

  • pheauteau Gavin Wrigley (@pheauteau) reported from Hammersmith, England

    @EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

  • AndrewRPines Andrew Pines (@AndrewRPines) reported from Camberwell, England

    @EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

  • MissShannyToms Shanny (@MissShannyToms) reported from Brentford, England

    @EE I’m messaging you on behalf of my mum who is paying way too much for her internet. Its slow, always buffing and disconnects at times. She is not happy with what she is receiving for the price she has to pay. Is there something you can do about this as an unsatisfied customer?

  • paulondon666 pavlin yankov (@paulondon666) reported from Lambeth, England

    @EE Good morning. Why have you suspended my Pay as go service ?

  • olgabudimir Olga (@olgabudimir) reported from Wandsworth, England

    Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

  • Jamesmeredith James Meredith (@Jamesmeredith) reported from Camberwell, England

    @ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ericavonderwall Erica Vonderwall (she/her) (@ericavonderwall) reported

    @HelloTerriLowe @EE So damn convincing!

  • HalalHamDog killua x levi⚡⚔️ (@HalalHamDog) reported

    @EE Hi, I ordered a PS5 but didn't have any info so I rang Customer Services but they said it was delivered and the lady on the phone gave a DPD tracking number for it but that says the parcel was delivered in January 2021 and the parcel is a small packet as opposed to a box???

  • kirstyhanks14 GLITTER BUBBLES (@kirstyhanks14) reported

    @EE is there a issue with the broadband today? My keeps going off and now its not coming back on

  • _despicable_ deeno (@_despicable_) reported

    @BeriNikola @Kevinpiggott @EE The problem of being ahead of the curve in the early stages of tech. It just costs so much to upgrade the existing infrastructure. Unlike other countries who get the next gen as they never had the prev gen.

  • el293 Ellis T G Shuma (@el293) reported

    @EE hi, why is your signal so bad at winterton, Norfolk? Also will I be eligible for a partial refund since I haven’t been able to use my phone when I wanted to cos of the signal?

  • Booskiboomkin Nigel Nichols (@Booskiboomkin) reported

    Hey @EE, love your stuff, been an EE customer for many, many years now but if I have to watch that little boy buried up to his head in sand on a @YouTube advert again, I swear I'm going to switch to @VodafoneUK

  • Daws_WBA Dawson (@Daws_WBA) reported

    @EE the service in my postcode is shocking, it's been like this months, can you please give me a better idea of what the issue is please

  • SniperAsh6 SniperAsh6 (@SniperAsh6) reported

    @TomPickering @EE That commute is like going through the dark ages for mobile signal. I used to load tabs up when I had signal so I had stuff to read along the way

  • davidson_jon jon davidson (@davidson_jon) reported

    @voneusbroadband 5.77mbs again tonight you need to call yourself super slow broadband yet again back on @EE 4G as it is faster than the drops you provide and happily pillage my bank account on a monthly basis for no return!

  • williiams_david david williiams (@williiams_david) reported

    @EE Telephone no. O1215223289 not working