EE Outage Report in Banstead, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Banstead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Banstead, Surrey, England
The most recent EE outage reports came from the following cities: London, Hounslow, Southwark, Croydon, Wandsworth, Hammersmith, Redhill, Coulsdon, Purley, Beckenham, Caterham, Bromley, Twickenham, Brentford and Reigate.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
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EE Issues Reports Near Banstead, England
Latest outage, problems and issue reports in Banstead and nearby locations:
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Jonathon Greenhow
(@coffeemadman) reported
from
Lambeth, England
Jeez the data speeds in London today on @EE have been so bad. It seems just all over it’s been slow.
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
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Barry mcardle
(@Bjmcardle) reported
from
Richmond, England
@EE Hi there Is there an issue with making and receiving calls in Carshalton. I've not been able to receive or make any calls for 6 months.
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Allen Horrod
(@AllenXL) reported
from
Horley, England
Very disappointed @EE. I upgraded to iPhone X last year & my friend got a very good deal from EE. I called EE & got a very bad deal & was told my friend didn’t get his super deal from EE (which he did) by the man from EE. I am not happy !
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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charika kiriwandala
(@CkCharika) reported
from
Camberwell, England
@EE please help Sri Lankan’s with call charges and msg rates. We need to check our families.
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE put this in your file for bad customer service. After 11+ years of loyalty as both a mobile and broadband customer tomorrow I move house. Despite doing everything asked of me and being told over the phone that my broadband will be ready on my move day I am told 4 days before
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
@EE Yes - I believe the issue is that @bt_uk can't get a technician out change the line over. Which is understandable, people let you down, especially outside of your organisation. I'm just dissappointed with 1) The time it took to tell me that the agreed date was no longer happening
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
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Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
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Stuart Ions
(@Stueypot) reported
from
Croydon, England
@EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2
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RichieRich ✌🏻💚
(@RichCroft87) reported
from
Croydon, England
@EE My data’s ok, as are my texts. Someone just tried to call me 10 times! It’s been a problem with my signal but nothing to this extent
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eugenie arrowsmith
(@eugeniearrow) reported
from
Hammersmith, England
@EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish
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Will Lintern
(@Will_Lintern) reported
from
Eltham, England
.@EE Thanks so much for being super efficient turning off my Wi-Fi before I had actually moved out of my home. Such a shame you couldn't be more efficient with setting up the same service in my new place! 👏👏👏
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utterlee
(@LeeButterley) reported
from
Brentford, England
@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Michael 🏊🏻♂️🚴🏻♂️🏃♂️🇪🇺
(@MJH_triathlon) reported
@EE I hope the poor admin running this Twitter account is getting a 14% pay rise, seeing as they’re having to defend @ee’s greedy 14% price hike.
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Will Knagg
(@will_knagg) reported
@GJRbluebird @EE Completely agree, I was expecting the email showing the price increases but not expecting nearly 15% . I have 4 lines also, been with EE, T-Mobile/orange for 15 years and leaving when these are up. Can’t justify the prices when the service is average.
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ed
(@edevans2) reported
@EE So there’s no 30 day period I can cancel without a fee after you put the price up 15% is what you’re saying?
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spacecadet2231
(@spacecadet2231) reported
@mattyrossbreen @EE @MarcAllera I would think EE would find it extremely difficult to justify this issue. How on earth can you now charge extra for something purchased months ago? Unless Samsung et al have suddenly demanded retrospective payment on every handset sold to EE? I find that very hard to believe!!!
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Dan lippe
(@Uglyhairmonster) reported
@EE @JoshuaTAllerton That’s what investors are for, you hit your key investors up for funds and given them a plan as to how your actions will bring more customers, not turn around to customers and say **** you, give us money. That’s how you lose customers.
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Dave Robbo
(@DaveRob1112) reported
@EE Will definitely be something I'm looking into! Especially when some of your competition are advertising no price increases during length of contract! I understand it's EE's policy to hike the prices yearly but CPI + 3.9% is poor judgement on EE's side due to current climate!
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Martin
(@thedibman) reported
@EE Do you need to be putting my bills up by 14.4%? Customer for 14 years and using this chance to screw another £12 a month out of me. That's the last time I renew a contract with you
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Darren McLeod
(@DarrenM87579214) reported
@EE I have contacted you on several occasions about a £100 e-gift card I was meant to get when I got my wife her new phone in November, it’s now February and I have been passed from pillar to post and still nothing, what are you going to do with issue
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Joshua Allerton
(@JoshuaTAllerton) reported
@EE How much profit has EE made on the previous 3 years? How much profit are you making of each new customer? This is a decision from EE to grab as much cash from customers as possible. There's no attempt from the business to absorb some of the costs. 100% greed.
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Stefano11953
(@Stefano119531) reported
@Wiglanta1971 @EE @tescomobile If I were you I'd think about that very carefully & I say that as a current but soon to be ex Tesco mobile customer.