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EE Outage Report in Banstead, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Banstead, Surrey, England 12/11/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent EE outage reports came from the following cities: London, Wandsworth, Croydon, Southwark, Hammersmith, Reigate, Cobham, Caterham, Byfleet, Hounslow, Redhill, Coulsdon, Purley, Beckenham and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomWandsworth Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • Felicia_Thandie Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SimoYarrakid Simon M Appleby (@SimoYarrakid) reported

    @EE Seems to have cleared itself but not only myself others having the same issues. Reading some of the tweets etc. Seems to be a problem. Maybes wi d owing the signal away

  • lorenzoyak Lorenzoyak (@lorenzoyak) reported

    @CobbleSoft @EE Mobile Service has been awful all week. 3 avmccounts all unusable.

  • AylesPenny Penny Dufton (Ayles) (@AylesPenny) reported

    @EE Im having techncial difficulties and cannot phone you, can you please help?

  • x_lea_x_08 🌟⫩ Leanne ⫩ 🌟 (@x_lea_x_08) reported

    @EE are you having problems with yours topping system I’m trying to top up someone’s phone

  • appariciojunior AJ (@appariciojunior) reported

    @EE a profit idea here: - add a calculator with a slider for the deposit, more deposits less monthly - allowing customers to build what they think is the best package example: I want to deposit 400£ so the monthly goes down, but even calling to ee I cant as a customer.

  • ASheradelia DeeDee Chickadee (@ASheradelia) reported

    @EE Please check your DMs, outage yet again, this is appalling!

  • Char3790 CharlotteAshurst (@Char3790) reported

    @EE trying to use husbands phone abroad and have no signal to text 150 and can’t activate online as mobile number not linked. Please help.

  • NatalieKidd89 Natalie Kidd ♡ (@NatalieKidd89) reported

    @EE keep getting 01462 341325 phoning me.Just answered and before I could finish my sentence the call was put down on me. Please can you stop this number contacting me and tell your call workers to let customers finish their sentences before putting the phone down on them

  • sallymoody32 Sally Moody (@sallymoody32) reported

    @Lionesses @EE Fix only Lauren Hemps works definitely Beth Mead

  • ScottNewton Scott Newton (@ScottNewton) reported

    @EE Not really happy with the service. I’m abroad and get told I’m OK to use my plan. Shortly after it starts charging me. See DM