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EE Outage Report in Banstead, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Banstead, Surrey, England 12/06/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent EE outage reports came from the following cities: London, Byfleet, Hounslow, Southwark, Croydon, Wandsworth, Hammersmith, Redhill, Coulsdon, Purley, Beckenham, Caterham, Bromley, Twickenham and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomByfleet Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @EE I informed them in the store that I only needed it temporarily while waiting for my new home connection to go live, I don't know whether they did(or can) cancel it in advance

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • gemma_thomas7 Gemma Thomas 🇪🇺 (@gemma_thomas7) reported from Camberwell, England

    I have two phones - one on @EE and one on @VodafoneUK - and I can barely get any signal from either at my home in south east London, which is GREAT when I have to do basically all my meetings by phone right now.

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi Mickey, I wouldn’t be able to help you as I don’t have the time to respond to your fruitless communications. :) John

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls

  • Felicia_Thandie Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @EE Hi. The post code I was working in today with zero signal was somewhere in Brixton, SW2. Also Clapham SW4. Don’t know the rest of the codes

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dr_acula365 Andy (@dr_acula365) reported

    @EE I took a contract out with free add-ons. I was told on a chat with one of your colleagues that they would only activate when I messaged 150. I’ve just seen on the app that the free period for them ends next month even though I’ve never used them or activated them. How?

  • almondo567 Alex Dowling (@almondo567) reported

    @EE my S20 5g has been shockingly bad from the start, camera is terrible, battery life absolutely rubbish, and constantly glitches when going to the open apps display. What can you do to help me out?

  • fabulous_215 #ENDSARS now (@fabulous_215) reported

    @EE @bacon_bazooka Hey can you be of help with my router? I think same problem with the previous guy on this trend. Internet indicator fluctuates, some days indicator refuses to come up after shut down. Cable is connected to isp device. Pls help out.

  • kathbrad12 kathy (@kathbrad12) reported

    What an absolute P take @EE are. Had problems for over a week with phone and they do nothing

  • Dondy_86 Donald Mitchell 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Dondy_86) reported

    @EE I was in a live chat earlier with grant at Newcastle and he gave me a link for the TPS while helping me out and of course I clicked on it and got cut off. I couldn’t get back on so can you thank him for his help for me. Cheers

  • harald_b WG (@harald_b) reported

    @EE No, I don't think I need help, as I can't change outdated information on your web page, you have to do it all by yourself unfortunately.

  • Littlemisskate4 Katie Anne (@Littlemisskate4) reported

    Neighbour has new BT in, @skytv internet goes down...... coincidence. I THINK NOT! And I now have 2gb of 4g to last me 6 days (thank god for @EE. and my data, it’s avoided a lot of meltdowns from my SEN brother)

  • kman2012bu kevin knights (@kman2012bu) reported

    @EE bad news I have to leave over 20 plus years because new Tesco contract is over £300 cheaper and your operator couldn’t give a toss if I left

  • jessicardriver JD (@jessicardriver) reported

    @EE is there a reason why your network is down? My phone has no service?

  • kman2012bu kevin knights (@kman2012bu) reported

    @EE your customer loyalty is very poor