EE

EE Outage Report in Banstead, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Banstead, Surrey, England 12/12/2025 07:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent EE outage reports came from the following cities: London, Wandsworth, Croydon, Southwark, Hammersmith, Reigate, Cobham, Caterham, Byfleet, Hounslow, Redhill, Coulsdon, Purley, Beckenham and Bromley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

  • AmbroseBarnaby 🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • RicciQueens Lord Panache (@RicciQueens) reported from Wandsworth, England

    @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

  • TheMist1701 Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • therealgavinm Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • DaveArnold91 Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

  • bukkushan 🧘🏾‍♀️ (@bukkushan) reported from Croydon, England

    @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • Raineywhufc ⚒Rainey Ripley⚒ (@Raineywhufc) reported from Eltham, England

    @EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • KarenSm68145774 Karen Smith (@KarenSm68145774) reported from Camberwell, England

    @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • racingspoon 🥄 (@racingspoon) reported

    @paul_phillips83 @EE You may just need a network refresh pushing through. Give them a call on 0800 956 6000 from a different phone and they can sort. Should sort it for you.

  • lywyn Darren (@lywyn) reported

    @EE customer service is currently 15 minutes wait. 15 minutes later. Wait is now 1 hour.

  • t_macteresa2 Misses Mac 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏉 (@t_macteresa2) reported

    @Jakeprentice21 @EE Agree….I pay for 5G but never received 5G

  • KayleighHassall Kayleigh Hassall (@KayleighHassall) reported

    When openreach are an absolute **** show and take 5 months to lay cabling and then get the wrong exchange and that would take 5 days to sort and then get told it wouldn't be fully connected to the house till next summer sorry but cancelling but @EE have been great

  • pink_sunset_x Lulu 🔸 (@pink_sunset_x) reported

    @EE seem to have no service or data

  • Yorkshireguy24 O.V (@Yorkshireguy24) reported

    I'm trying to call 111, be on call and signal is bad @EE yet I get all these texts non stop telling me oh there's issues.. been repaired.. issues again and then been repaired but yet still bad

  • Captainbeard22 ⎊ JΛᄃK ⎊ (@Captainbeard22) reported

    Hearing countless people having the same issue with ordering consoles through @EE - was informed today that I'll be definitely getting mine tomorrow. However, still zero confirmation email or anything. Communication is absolutely diabolical at the moment.

  • richiecoll9 Richard collins (@richiecoll9) reported

    @EE There has been an issue with a mast in my area for over three weeks and I want a refund on my bill up to the time it takes for it to be resolved. I have exchanged messages with you support team who have been no help.

  • LucyGallagher2 Lucy Gallagher (@LucyGallagher2) reported

    @EE why has your chat function online been down for two weeks? I've had a series of issues and have been on the phone for literal hours. I now can't use my data but I don't have an hour to spend on the phone

  • atishp21 atishp21 (@atishp21) reported

    @_Robert06_ @EE Mate I’ve had this issues since I upgraded in 2021, since they they’ve been trying to help me, to a point where I was stuck in Germany with no data or network. It was an absolute nightmare. Can’t lie the advisor I had on that day in Germany she helped me see it all thru.