EE

EE Outage Report in Banstead, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Banstead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Banstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Banstead, Surrey, England 09/18/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Banstead, Surrey, England

The most recent EE outage reports came from the following cities: London, Byfleet, Epsom, Croydon, Southwark, Lingfield, Mitcham, Hammersmith, Purley, Fulham, Hounslow, Coulsdon, Kingston upon Thames, Walton-on-Thames and Bromley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomByfleet Phone
United KingdomEpsom Wi-fi
United KingdomLondon Internet

Community Discussion

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EE Issues Reports Near Banstead, England

Latest outage, problems and issue reports in Banstead and nearby locations:

  • _akhi_younes chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England

    @EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour

  • markjg65 mark garratt (@markjg65) reported from Camberwell, England

    @EE the mobile signal is very poor and sometimes non existent in SE24 currently

  • Luis_AndresM Luis Andrés (@Luis_AndresM) reported from Richmond, England

    @EE good afternoon. I made a complaint on the 1st of June for incorrect invoice and received a call but wasn't unable to take it and have not received any feedback nor information. (ref: ID13124633) Best

  • garethwyn70 Gareth Wyn (@garethwyn70) reported from Lambeth, England

    Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • Mark_BeerArt Mark Newman (@Mark_BeerArt) reported from Epsom and Ewell District, England

    @EE Give it to care workers as well. I am not a care worker, but use on my phone, and to be frank it is an excellent service wouldn't go anywhere else. (Been with you so long you were orange when my wife and I joined)

  • jfkent93 James (@jfkent93) reported from Wandsworth, England

    Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.

  • anit3 Anit (@anit3) reported from Brentford, England

    Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!

  • dknights Richard Knights (@dknights) reported from Wandsworth, England

    @EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router

  • SmudgerAndy Andy Smith (@SmudgerAndy) reported from Lambeth, England

    Hi @EE please get in touch ASAP to help resolve this request 👇

  • escudeiro_ana Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England

    @EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network

  • anit3 Anit (@anit3) reported from Brentford, England

    @EE Hi @EE, the problem is still persistent. Started again at 4:30pm. Thanks.

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @EE Is online chat not working

  • BaserbillionArt Baserbillion Art (@BaserbillionArt) reported from Bromley, England

    When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

  • mass1976p paul massey (@mass1976p) reported from Kingston upon Thames, England

    @EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞

  • abikatldn Abigail K (@abikatldn) reported from Bromley, England

    According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

  • Felicia_Thandie Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England

    @EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • D_AninBadu Dennis Anin-Badu (@D_AninBadu) reported

    @EE broadband gone red for first time, I’ve reset it and all and still not working

  • LittleMrsC Mrs C (@LittleMrsC) reported

    @JaneyGodley @Watchman247365 @EE No problem. A previous iPhone USB charging cable will fit your new phone. My son’s got one and hasn’t used his new cable yet as like you, we have USB sockets indoors.

  • Nagcra craig nagle (@Nagcra) reported

    @EE I ordered Xbox S X add to plan last week. DPD delivery due 09/02. Received update advising delayed due to weather. Delivery 10/02. Same message received now 11/02. Again same message now 12/02. DPD delivered other parcels to me on these days and roads are now clear. help pls

  • Tiltedanimal TILTEDANIMAL (@Tiltedanimal) reported

    @TheVillaYamYam @EE @SamsungMobile But does it feel massive tho? I have a p30 pro and that's big enough. Just a pain sitting down when in my front pockets

  • firelakeco 🔥 DREAMZ 🔥 (@firelakeco) reported

    @EE Hi, trying to register an account - says done and email link sent, but no email ever arrives despite constantly re-trying - help?

  • SKINNYFENDII :c (@SKINNYFENDII) reported

    @EE wifi down what’s going on??

  • gogolitzen @gogolitzen (@gogolitzen) reported

    @EE Why the need for a dm? It's obvious to see from your other messages that there is an issue with your service in Manchester. Rather than wasting individual customers time, please just send a tweet letting everyone know about the issue & when you will resolve it.

  • Josh83484979 Josh (@Josh83484979) reported

    @EE @DarioG1886 Mines been down for a while phones up and explained what the cause is. Great customer service provided 👌🏽

  • ShinnersMCR Daniel Misell (@ShinnersMCR) reported

    @EE any rough idea when your broadband service is coming back online. I was supposed to be in Verdansk at 8pm!

  • Thecarmagdriver Mauro Calo (@Thecarmagdriver) reported

    @virginmedia You want to charge me £200 to cancel my contract for the unusable service you have provided since I switched to your data network in December. I have to create a hotspot via @EE ( thanks EE ) on my phone to work at home.